Dodge Issues TSBs on 2009-10 Journey Premature Brake Wear; Extends 2009 Warranty

The Center for Auto Safety is the nation’s premier independent, member driven, non-profit consumer advocacy organization dedicated to improving vehicle safety, quality, and fuel economy on behalf of all drivers, passengers, and pedestrians.


Dodge Issues TSBs on 2009-10 Journey Premature Brake Wear; Extends 2009 Warranty

            The 2009-10 Dodge Journey is plagued with premature brake wear that forces consumers to replace brake pads and rotors.  Eighty-seven percent of consumers complaining to the Center for Auto Safety (CAS) on 2009-10 Journey report brake problems.  Most consumers complain about having to replace both pads and rotors at mileages as low as 6,000 miles.  Some consumers report having to replace both front and rear brakes. 

            Dodge recognizes the problem but has not yet issued a recall.  Instead it has issued two technical service bulletins (TSBs) on the 2010 Journey and one on the 2009 Journey which extended the warranty on brakes for that model year to 3 years/36,000 miles.  (The time and mileage limits are in Warranty Bulletin D-11-07. Chrysler imposed a deductible ranging from $0 for under 12,000 miles, $50 for under 12,000 to 24,000 and $100 for 24,000 to 36,000.) CAS believes Chrysler should (1) redesign the brakes on the Journey, (2) recall the vehicles and replace the brakes with the redesigned ones and (3) extend the warranty to 4 years/48,000 miles on the original brakes with complete reimbursement to consumers who had to replace brake pads and rotors within the extended warranty period.

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