Thank you for visiting the Center for Auto Safety’s website (https://www.autosafety.org) and reviewing our privacy statement. The Center for Auto Safety respects individual privacy, and only collects personal information with the explicit permission of website users. Any information voluntarily provided to the Center through our website or by other means is covered by this policy.
The Center never sells or rents personal information to any organization, and does not make commercial use of any information collected. Listed below are the policies we follow with respect to the various types of information transfers that you may encounter on our website.
When you are browsing the Center for Auto Safety website, certain information about your visit will be automatically collected. This information is used specifically for the purpose of improving this website for the benefit of its users. No personal information is collected during this process. We are concerned only with the aggregate behavior of website visitors, as part of our effort to provide you with the best possible service.
Complaints and Petitions
The Center for Auto Safety often works with members of the public to resolve vehicle safety and quality issues. We do this by evaluating complaints submitted by vehicle owners, which allows us to pursue recalls and make auto companies take responsibility for defects. For example, we have used individual complaints as a basis public petitions to the National Highway Traffic Safety Administration (NHTSA) in order to obtain recalls of defective automobiles.
Should you choose to submit a complaint, any personal information contained therein will be used to in an attempt to obtain remedies for the defects about which you complain. If you indicate that you would like to speak with media members about your complaint, we may provide your complaint to local or national media pursuing a story on vehicle safety or quality issues. We may also provide your complaint to NHTSA, the Department of Transportation, or other federal or state agencies engaged in safety enforcement activities.
If you indicate that you would like to speak with an attorney about your complaint, we may provide your complaint to an attorney to further discuss your vehicle safety or quality issues. Our provision of your information to an attorney is not intended to imply or constitute any representation about that attorney. Your decision to hire a lawyer should not be based solely on our sharing your information with a specific attorney, but upon an independent investigation of all facts and circumstances that you deem relevant in making a hiring decision. The Center for Auto Safety does not provide legal services or legal advice.
We also submit public petitions to NHTSA and other federal agencies. If you sign on to a petition, your name and other identifying information may be made public as part of the petition process.
Some personal information is required in the process of contributing to the Center for Auto Safety and subscribing to Safety TuneUp Reports. This information is solely for our records and will not be shared. Members that sign up to receive Membership Newsletters or Safety TuneUp reports via e-mail may change this status at any time.
The Center for Auto Safety takes a number of precautions to protect user information both online and offline. Any information submitted in the form of a contribution or purchase will be protected using SSL encryption. Payment information is processed using Stripe Payments to ensure your protection. Please reference your browser’s support pages to find out more about online security.
While we strive to protect your personal information, we cannot completely ensure the security of the information you transmit to us. For this reason, we urge you to take every precaution to protect your personal data while you are on the Internet. At a minimum, we encourage you to change your passwords often, using a combination of letters and numbers, and make sure you are using a secure browser.
The Center for Auto Safety website contains links to other sites to provide you with more information on vehicle safety and to help you resolve your auto problems. Please be advised that we are not responsible for the privacy practices of those sites. This privacy statement applies solely to our website, and not to the practices of linked sites.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
If you contact us by phone, email, or other electronic messaging service regarding issues unrelated to vehicle complaints, we may keep a record so that we can follow up with you if necessary. Any information will be used only for the purpose of responding to and acting upon your specific request. Your address and any other information will not be collected for any other purpose.
Center for Auto Safety
April 6, 2021