Issues
Ford offers free repairs as Explorer exhaust complaints grow
The watchdog group, Center for Auto Safety, says anything short of a recall is not enough. In a major update about our ongoing CBS News investigation into reports of carbon monoxide seeping into Ford Explorers, the automaker is now offering free repairs. Affecting models from 2011 to 2017, 1.3 million owners of the popular SUV will…
Defect Investigations
About Defect Investigations The National Highway Transportation Safety Administration and its Office of Defect Investigations (ODI) are responsible for investigating potential vehicle safety defects. The investigation process covers a variety of aspects from an initial collecting and analysis of data to an evaluation, whether a defect presents an unreasonable risk motor vehicle safety or not.…