The Center for Auto Safety is the nation’s premier independent, member driven, non-profit consumer advocacy organization dedicated to improving vehicle safety, quality, and fuel economy on behalf of all drivers, passengers, and pedestrians.
Qualification: 4 unsuccessful repairs, 30 calendar days out of service (15 during warranty period), or 2 repairs of serious safety defects, first reported within shorter of warranty or 24 months or 24,000 miles. one repair attempt + 15 of the 30 days must fall within manufacturer’s express warranty of at least 1 year of 12,000 miles. Notification/Trigger: Written notice to manufacturer. State-run arbitration mechanism available. Law specifically applies to leased vehicles. Note: Consumer should receive replacement or refund within 40 calendar days of request.