The Center for Auto Safety is the nation’s premier independent, member driven, non-profit consumer advocacy organization dedicated to improving vehicle safety, quality, and fuel economy on behalf of all drivers, passengers, and pedestrians.
Qualification: 3 unsuccessful repairs when at least first repair was within warranty, or 30 calendar days out of service within warranty. Notification/Trigger: Written notice to manufacturer (on provided forms) after third repair attempt, or 30 days. Arbitration must be held within 45 days after notice, during which time manufacturer has 1 final repair. State-run arbitration mechanism available.