Issues
Ford extends warranty on Focus and Fiesta clutches; will reimburse customers for repairs
Jason Levine, executive director of the consumer advocacy group Center for Auto Safety, issued a statement after Ford’s announcement Wednesday: “Once again, Ford is continuing its tradition of using service updates instead of recalls when there are potential safety issues involved,” Levine said. “In doing so, Ford knows that fewer customers will get the proposed…
Ford offers free repairs as Explorer exhaust complaints grow
The watchdog group, Center for Auto Safety, says anything short of a recall is not enough. In a major update about our ongoing CBS News investigation into reports of carbon monoxide seeping into Ford Explorers, the automaker is now offering free repairs. Affecting models from 2011 to 2017, 1.3 million owners of the popular SUV will…
