The Center for Auto Safety is the nation’s premier independent, member driven, non-profit consumer advocacy organization dedicated to improving vehicle safety, quality, and fuel economy on behalf of all drivers, passengers, and pedestrians.
Qualification: 3 unsuccessful repairs, or 1 unsuccessful
repair of a nonconformity likely to cause death or serious bodily injury,
or 30 calendar days out of service within shorter of 2 years or 24,000
miles. Notification/Trigger: Written notice by certified registered
mail + final opportunity to repair within 10 calendar days of receipt
of notice to manufacturer. State has certified guidelines for arbitration.
Law specifically applies to leased vehicles.