2025 Honda Pilot

The cruise control quits intermittently while driving. it has since november 2024. the honda dealer says they do not have a fix. it increases driver fatigue and it surprises you as you are driving. the alert is to clean sensor, but cleaning doesn’t fix it. it has been inspected by harr honda and they can’t fix it.

The transmission stutters between shifts. when i apply a healthy amount of throttle input (say 50% or so), the shifts feel very clean and crisp. when i'm at minimal throttle (but i need to creep along) or when i come close to a stop (not quite full stop) and get back into throttle, there is a noticeable delay in power from 1st to 2nd gear. if there's a delay in acceleration, it can create a dangerous scenario where i can't "escape" out of a situation i need too. it's very unsettling. i also feel stuttery down shifts while i'm braking and coming to a stop. the car lurches forward as i'm braking when it tries to execute its downshifts.

My honda pilot 2025 vehicle's windshield cracked while driving on the interstate. the crack is on the driver side of the windshield, about 6 inches from the top.the crack begins as a single straight line before branching out into another curving line in the letter "l" shape. a passing vehicle kicked up rock or debris, which formed the crack. there was no collision or major impact on the vehicle. the vehicle was inspected by the manufacturer, but they were unable to assist me in any way because they did not have any windshields available or would be created in the near future for this vehicle. recognizing the signs of poor-quality windshield, i believe the windshield quality was compromised to its structural integrity. i see it as very major issue in terms of the safety of the driver and passengers.

My cmbs stopped my car in the middle of the road coming home one day. there were no other cars around me (in front of me, behind me, or coming towards me). the word “brake” flashed across my dash and then it beeped at me and just stopped in the middle of the road going 55 mph. my kids and elderly mother in law were in the car with me and we were all shaken up and also very glad there were no cars behind us, or else we could have been injured in a rear-end collision. the dealer has had my car for 21 days now and cannot reproduce it, but they asked if i was in the road that it occurred on, because they have had similar complaints from owners. i do not understand why they don’t drive my car down that same road to be able to reproduce the incident. my below email was sent to the dealer on june 18, because the car keeps locking me out with the key fob inside and the dash resets itself, but won’t turn back on, it is just in the constant spinning reset wheel. my attached photos are of the car refusing to lock because it says a door is open or a window is down, when none of that is happening. (the doors are closed and the windows are up.). the cmbs incident occurred on june 24th, i drove home and had honda tow my car to the dealership. they have had it ever since.

I was driving my new 2025 honda pilot when i went to make a right turn and the steering system locked on me. i couldn't turn right and was almost in a horrible accident. thank god that the other vehicles were able to stop in time. but i had to get the car out of traffic with the help of good samaritans. i cut the car off and all the systems dispalyed a error and said to see dealer. it was the most scariest and stressful time. i was late to work, my husband had to leave work to come and get me. i had the car towed to the dealership and was given a rental but i want to know why this happened and what will the honda do to ensure this won't happen to me or someone else driving that car for it to be a 2025 elite edition. i could have been seriously hurt or killed.

The vehicle has multiple electrical issues. the biggest problem is with the keyless entry system and remote start. in hot weather (living in sw arizona), neither system works. use of a vehicle key is required to enter the vehicle. upon entry, the vehicle displays "keyless access system problem. see your dealer". the dealership finally diagnosed a problem with a control module. during this time we've had a loaner 2024 honda civic that does the exact same thing. also experiencing problems with the backup camera display blacking out intermittently. the infotainment system regularly drops connection to our cell phones (apple and android).

The transmission jerks/jumps when accelerating and also as slowing down. the vehicle, including the steering wheel, shakes when braking at speeds above 60mph. several parts of the body are not put together properly, leaving gaps, overlaps, etc.

Poor back-up camera resolution at night. almost hit pedestrian due to poor visibility from camera

Ripples in windshield cause distortion when viewing the road. this is only present in the passenger side on my vehicle.

While driving on a winding mountain pass traveling from bozeman, mt to butte, mt. i was driving my 2025 honda pilot in the inside lane while a semi was traveling in the outside lane ahead of me. as the road curved left, i approached as the semi was ahead in the next lane. i believe my honda pilot recognized this as a potential crash and braked hard causing the distance between me and the semi to increase dramatically, even though both vehicles were clearly in their own lanes. fortunately there was nobody traveling immediately behind me.

New 2025 pilot with about 3,000 miles, driving in montana on a level dusty gravel road at about 5,000 feet altitude. driving into the morning sun for about 20 minutes at a slow speed of about 30 mph all of a sudden multiple warnings flashed, engine, brakes, etc. steering was stiff and brakes did not feel active, very stiff. i just coasted to a stop on a desolate gravel road, no other traffic. the engine was still running, did not press on the gas for in large red letters the warning panel said "do not drive". the car was very dusty. if we had been on an interstate at 70 mph that would have been an accident, with steering and brakes inhibited somehow? i shut off the engine, waited 10 minutes, started engine again and warnings still active. shut off engine and waited 20 minutes. restarted engine and looked like warning were starting to clear, and steering and brakes felt normal again. with no warnings showing i drove very slowly for many miles with no further occurrences. slowly worked my way back across the country to florida without any further failures. it appears to all be computer related, perhaps sensors failing and the computer shutting down what must be electrical steering and brake assist. at speeds with interstate traffic, that condition will be an accident. there are no failure codes shown on the access panel. we have an appointment with our honda service dealer, maybe they will be able to access a computer history to see the failure mode that caused loss of steering and brakes. the fact that a computer can impact those critical systems on a vehicle, is a serious safety issue. prior to this incident, driving about 30 minutes on a dusty gravel road in montana, some sensor must have been actuating the rear brake caliper, i could hear the scraping sound of pad on rotor, didn't sense the car slowing. the car was dusty, maybe sensors inhibited, the scraping lasted about 15 minutes, at least that it could be heard in the car. could be a safety iss

While driving on an open road, two lanes traveling the same direction the collision mitigation system was activated. the only thing i can think is that it was due to a bicycle that was traveling the same direction at a slower speed than i was driving but i had plenty of room to go around and was not even close to hitting them. the brakes were activated which was not only scary but dangerous. had a car been behind me there is a strong chance i would have been rear-ended because nobody in their right mind would expect me to hit my brakes in this situation. this prompted me to look at the manual where i saw honda has a list of reasons the emergency braking could activate despite "little chance of collision". the list is extensive with many reasons the system could activate incorrectly causing an accident, not preventing one. the unexpected braking itself is terrifying but how difficult honda makes it to "opt out" of the system that obviously has many flaws is even more concerning. i tried to turn off this system only to find out that it is a multi step process that can only be done when stopped so if you forget to turn it off you are stuck using it even if you don't trust the system. every other safety setting can be turned off while driving except this one. why make it so difficult for the driver to choose to have complete control of their car, especially when their system is admittedly flawed. in addition, the emergency braking system is the only safety feature that resets every time you shut off the car. so every single time you start the engine you have to go through multiple steps to choose to have control of your own vehicle. it seems the system that is the most flawed is the only one honda is trying to force drivers to use. this is not safe for my family or those driving around me. i called honda and they told me there is nothing that can be done to disable it and have the setting hold even after turning off the car like all the other safety setting.

- extremely strong gasoline smell inside the vehicle while driving. didn’t matter ac on or off, smell was terrible but more evident with ac/fan on. had to lower all the 4 windows to let out the air. - with a toddler in car it was terrifying with the nauseating smell and/or the risk of fire if at all. - problem not reproduced by dealer and was mentioned it’s a sticky plastic in exhaust, will go away. - first appeared only on 23rd oct 2024 with around 1,590 miles on it and not until then. no other related symptoms. - fuel was almost 3/4th full and had been more than 8 days since last filled. never filled to the brim ever or overflowed.

The transmission jerks at low speeds, especially in gears 1, 2, and 3. starting from a stop is the worst. when you press the gas pedal there is a delayed response to accelerate the car. this is a safety issue. when you press the gas to pull out in front of traffic the vehicle is slow to respond, can get bogged down trying to shift gears, and may result in an accident. the jerkiness feels like the transmission is going to fall out. the vehicle does not accelerate smooth from 0-20 mph.

- had initially reported this problem to dealer at ~1590 miles on the vehicle. after ~2,200 miles gasoline smell is still there and severe. - the smell is obnoxious to driver if driving with windows rolled up and is a safety concern. - issue is more pronounced, severe when driving at the beginning of the day after overnight parking. - took it to same dealer twice, they did diagnosis and informed it’s because of the plastic stuck to the exhaust which is the cause. they want to wait out till it’s fully burnt and the smell should go away. - have raised a case with the manufacturer too and they’re looking.

At 65 mph or higher ( highway speed), i hear the constant troubling noise coming from the front of the vehicle. i had taken the car to the dealership in fallston, harford county, maryland, for inspection twice. the mechanic acknowledged hearing the same noise but could not diagnose any problem with the vehicle. the same mechanic drove another 2025 honda pilot and was able to replicate the same noise while driving at highway speeds. subsequently, i wrote the letter to american honda motor co., inc outlining the problem and seeking resolution. i was informed there was no open campaigns and to contact nhtsa to file my complain.

The seatbelt was either not assembled properly or installed incorrectly. the strap that’s on the wall does not have a metal piece to buckle into the latch that is in the seat crease. so there is no functional seatbelt on the rear passenger side on the third row.

There is an issue with 2025 pilot safe systems such as adaptive cruise and blind spot detection. honda knows about this issue and working on a fix however there is no eta.

I was driving and i began slowing down as i approached a red light. my vehicle suddenly stopped. i was unable to turn the vehicle back on nor change the gear. when i would press the start button while pressing the brakes, some dash lights would turn on but again i was not able to change the gear. after several attempts of turning the car on, the car started and i was able to change gears to drive. approximately one or two blocks later, while in motion, the car abruptly stopped again. this time the dash displayed “engine oil pressure low” stop engine. do not drive”. the car was subsequently towed to a nearby honda dealership where an inspection was allegedly done and the issue was supposedly fixed. the service notes stated the vehicle was found with low oil levels and that no leak was found. they released the car back to me. now, one week after i picked the car up from the honda service department, i encountered the same issue again. while stopped in traffic, my vehicle shut down. i was unable to turn it back on nor change the gears. an orange steering wheel with an orange exclamation mark next to it popped up on the upper right hand corner of my dashboard along with a red battery logo below it. i was on the roadway unable to turn the car back on for approximately one hour. after continuous failed attempts to turn the car on and change the gear, at one point it turned back on and i was able to drive the car.

We own two hondas. on december 18, 2024 someone stole the radar senders from both vehicles. i takes a little over a minute to steal these. the honda dealer states that honda corp has offered no solution. beyond expense this negates the cars high tech safety features which makes the vehicle unsafe to drive per the numerous warning that flash on the dash board. as you can understand, there is no effective way to stop this safety defect from reoccurring. the solution may be an encrypted design for the sensor, that only works on the car it was installed on. police report cannot be made until we know the accurate repair cost.

After two weeks of purchasing this vehicle the whole system just turn off. the first time it happens was on a tuesday afternoon. i turn the vehicle off. as i return to the car a few minutes later i couldn't start the car. everything was off no power on, the lights were off, engine, doors where lock. waited an hour them the car engine started up. two days later the same issue again call the town truck for help. two hours later the town truck arrive then the car started again. took it to the dealer but they didn't find anything. on the six time i left the car at the dealer for 3 weeks but they couldn't fix it again. 3 weeks later they think they fix the issue but nope same issues after picking up the car again. please don't sell this vehicle to another person. i am returning the car but as a first time owner of honda i don't recommended.

Shifting from 1st, 2nd, 3rd gears is delayed/hesitant. extremely noticeable at low speeds when releasing accelerator or braking. unable to predict speed when coming to a smooth stop, occasionally feels like it lurches forward when it tries to downshift upon braking. desperately needs software update to tcm, as mentioned hundreds of times elsewhere online. does not 'train' itself to mitigate this problem.

My brand new 2025 honda pilot frequently (several times per week) will deploy the cmbs (collision mitigation braking system) causing the brakes to be applied harshly and bringing the vehicle to a near stop, despite there being nothing in the road ahead, behind, or to the sides of the vehicle. this happened the first time with only 100 miles on the vehicle. my concern for safety is that sudden unexpected braking could cause an accident and lead to potential injury/death. i've had the vehicle to the dealership 5 times and they've had a handful of excuses. first the alignment of the car was off. next was a replacement of the radar unit, which they believed to be faulty. the next visits resulted in my honda tech telling me that a "large radio tower" near where i live are causing interference with the system. however when i received the paper work it says there are large power lines causing interference. i live in a small town and there are no large power lines or large radio towers visible from where i live. i believe honda is making excuses to get me to stop bothering them with this issue. after all of these trips, honda is refusing to look at the vehicle again, despite it's behavior putting myself and my family at risk. there were no warning lamps, messages, or anything other symptoms prior to this happening.

Backup camera not functioning. black screen when car is in reverse.

Hello, i am writing to report an issue i discovered with my new 2025 honda pilot exl, which i purchased in october 2025. on january 5, 2025, while inspecting the engine, i noticed that the protective cover on the wiring harness was wrapped with black electrical tape. this tape was shredded and peeling away from the plastic pipe cover, likely due to heat or other factors. i was surprised and concerned to find such a low-quality material used in this location. the tape's deterioration raises concerns about potential damage to the wiring itself due to heat exposure. i am also worried about the long-term reliability and safety implications, including the possibility of a fire. i drove approximately 40 miles round trip to the honda dealership where i purchased the vehicle. they dismissed my concerns, stating that this was "normal" and simply advised me to purchase more electrical tape from a home improvement store and re-wrap the harness myself. they refused to perform any repair or replacement. i question why honda would not use heat-resistant tape in this engine compartment area, especially given the potential for high temperatures. using a more robust, heat-resistant material would provide greater safety and prevent the current issue. i believe this is a design flaw that needs to be addressed.

The contact owns a 2025 honda pilot. the contact stated while driving 45 mph in the rain, the honda emblem became wet, and the driver assist features stopped working properly. the message displayed was sensor obstructed which may affect some of the driver assist features. the vehicle was taken to a dealer but was not diagnosed. the manufacturer was made aware of the failure. the failure mileage was approximately 2,700.

On tues. feb.11, 2025, i was at a stop light when the car went into reverse on it's own. then, when driving, the car went into neutral on it's own. again, at a stop light, the car went into reverse. i had the car towed to dealership that day. i was sent a msg. that the shifter is defective and that a new one would be ordered. there were two msgs. on the dash when this issue occurred. one stated a transmission problem and the other was a blind spot problem. i am currently waiting for the service dept. to get back to me. i had my two young grandsons in the car with me as well as my husband. it was terrifying.

During the most recent weather, light snow, the sensor on the front of the car ices over and disables many of the safety features while driving. the driver will get a caution alert on the dash that says "some" safety features "may" be disabled. however, there is no information about which ones or why. this particular issue has happened multiple times in inclement weather. also i know it's a problem as while in the dealership many were calling asking g about why this was happening. it is a danger to drivers. if they heated the "h" emblem, where the radar sensor is, it would not be a problem. i have included photos of the dash at the time along with photos of the emblem iced over and the general conditions outside at the time, very light snow

My trunk is getting full of water every time is rain,and i haven’t even use my trunk and my vehicle is not even close to 2,000 mile,

When we have taken this vehicle on the highway or interstate, the adaptive cruise control randomly disengages while driving and renders any cruise options unusable. when this happens the vehicle brakes hard while driving. the braking system also randomly brakes hard while driving, even if the cruise control is working. this is a huge safety concern as we are on the highway and interstate with several other vehicles around us. we are worried we will get in an impact collision from the rear. we have taken this vehicle to a certified honda repair center four times for this specific concern and this 4th occurrence, the pilot has been there for over 27 days with no resolution. this is a brand new vehicle and we have had this safety issue/faulty acc since we purchased it.

The contact owns a 2025 honda pilot. the contact stated that while driving 74 mph, the vehicle unintendedly decelerated to 50 mph. the message "front driver's assist system cannot operate - clean area some" was displayed. the contact stated while in the process of pulling over to the side of the road, the vehicle accelerated as needed. the contact was able to continue driving. the vehicle was taken to the dealer, where it was diagnosed that the front radar had gone into limp mode and was misaligned. the dealer realigned the radar. additionally, the dealer informed the contact that it was a known failure and that the front radar of the vehicle could become misaligned after hitting a pothole. the vehicle was repaired. the manufacturer was notified of the failure, and a case was opened. the failure mileage was 1,172.

I was coming out of a parking lot so i was braking. my car suddenly surged even though my foot was on the brake. i pushed the brake harder and harder my car moved about 20 ft. toward a curb before it stopped. we are contacting the dealer to have it checked. no reports where filed. there was no warning before it happened. it speed up like it was accelerating to go on the expressway.

Jerky transmission from 1gear to 2nd gear . most noticable when engine is cold.

The contact owns a 2025 honda pilot. the contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the road. the contact stated that after opening and closing the door, the vehicle was able to restart. after restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. no warning lights were illuminated. the vehicle was taken to the dealer, who determined that the fuel injection electronic control unit (fi-ecu) required a software update. the vehicle was repaired, but the failure reoccurred. after investigating the failure, the contact related the failure to nhtsa campaign number: 25v031000 (fuel system, gasoline, electrical system); the vin was included, but the vehicle was already repaired under the recall. the manufacturer was not notified of the failure. the failure mileage was 16,000.

Vehicle collision system for warning distance was placed to low setting. driving about 30mph with no cars in front but a large dually on my left lane and a truck on my right lane, similar speed or slightly less, all of us 3 approaching an under construction intersection. neither car came in my lane yet my system warned me to break and then activated the brakes forcefully. rear passenger witnessed also and agreed they saw no cause to trigger sudden breaking. no car behind me or else we would have been rear ended. tried turning system completely off but it resets every time at car startup.

Every time i fill my car up with gas and i set the nozzle to shut off automatically when it is full of gas, gas spits out all over my car and on the pavement. i called the dealership and they said this is normal. i do not feel that it should be. also, whenever i drive my car it acts as if it has no power and it almost feels like it’s missing or not getting enough gas or something.

I was travelling northbound in the right lane, of two lanes, on hwy 55 in st. louis tuesday around 0715 when my honda pilot suddenly braked very hard; the collision mitigation braking system (cmbs) had gone off without reason. i was in a construction zone and i was probably traveling about 50 miles per hour. there were no barriers immediately in front of me, as in a hard curve left or right and definitely no vehicle in front of me and thankfully no vehicle behind me, considering the normal bumper-to-bumper morning traffic. i did not come to a complete stop, well i don't think i did, but slowed greatly enough that all vehicles on my left driving past me fairly fast. i was in shock and confused unable to figure out happened. after a brief assessment of my surrounding i accelerated and continued on my way to work. if someone has been following me i have no doubt they would have collided with me, worse it could have been a tractor trailer! i got to work and was mentally shot for the rest of the day. the dealer was friendly, somewhat empathetic and i scheduled a maintenance check up. i have owned the car less than one month of this this report. i am already looking for a new vehicle and will never own a honda again. driving this vehicle with that cmbs that can go off randomly, a/k/a "phantom brake" is nerve raking. i do my best to remember disable the system before driving. sadly, a system i would ordinarily enjoy having. also, i now fear following other honda drivers because if their cmbs fail i might crash into them! the idea honda has not repaired this or a recalled their vehicles is mind bending; this could cause fatalities! frankly, their complacency is nothing short of apathy for human life. i am going to lose thousands of dollars getting out of this vehicle, which i find unacceptable and cruel. i am happy to testify to this account and am telling you this is nothing short of my sworn statement.

Loud popping noise when steering started at about 2000 miles. the entire steering rack was replaced. at 7000 miles the noise is back along with a clicking in the steering wheel. took it to the dealership again and they adjusted the clock spring, but it is still there. i am worried because i am afraid my steering will fail. the dealer did reproduce the problem both times. no independent inspection. no warning lamps.

The system just shuts down. it may start working again but when it shuts down it is like you put on the brakes. is usafe if you are being followed. 65

When shifting to reverse it shifts back to park and it will not move forward or reverse i nearly had someone rear ended me as i backed up from my driveway. this has happened numerous times that i am afraid to drive it. the mileage right now is only 216 miles since bought in december 2024.

On june 3, 2022, the office of defects investigation (odi) opened preliminary evaluation pe22005 after the agency received voqs and several field reports concerning the auto idle stop (ais) feature on 2016-2019my honda pilot vehicles. the complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the ais function engaged. the subject vehicles are equipped with a 3.5l engine with a 9-speed automatic transmission. on january 6, 2023, honda released service bulletins 23-008 and 23-009. these service bulletins address the failure to restart issue in the 2016-2019my honda pilot vehicles, as well as the 2015-2020 acura tlx, 2016-2020 acura mdx, 2019-2022 honda passport, and 2020-2023 honda ridgeline vehicles. the repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. the first stage is a programmed fuel injection (“pgm-fi”) software update. the second stage is only deployed if the software update fails to remedy the issue. the second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. additionally, honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. odi continues to receive complaints of the ais failure to restart, with many complainants alleging the campaign countermeasures had been completed.nhtsa has reviewed honda's information request letter responses involving warranty claims, lawsuits, and consumer complaints in addition to odi's own data. this engineering analysis is being opened to further consider the potential safety defect, including gathering additional data regarding honda’s service campaign efficacy. odi is additionally expanding the scope to encompass all vehicles addressed in honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.

On june 3, 2022, the office of defects investigation (odi) opened preliminary evaluation pe22005 after the agency received voqs and several field reports concerning the auto idle stop (ais) feature on 2016-2019my honda pilot vehicles. the complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the ais function engaged. the subject vehicles are equipped with a 3.5l engine with a 9-speed automatic transmission. on january 6, 2023, honda released service bulletins 23-008 and 23-009. these service bulletins address the failure to restart issue in the 2016-2019my honda pilot vehicles, as well as the 2015-2020 acura tlx, 2016-2020 acura mdx, 2019-2022 honda passport, and 2020-2023 honda ridgeline vehicles. the repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. the first stage is a programmed fuel injection (“pgm-fi”) software update. the second stage is only deployed if the software update fails to remedy the issue. the second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. additionally, honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. odi continues to receive complaints of the ais failure to restart, with many complainants alleging the campaign countermeasures had been completed.nhtsa has reviewed honda's information request letter responses involving warranty claims, lawsuits, and consumer complaints in addition to odi's own data. this engineering analysis is being opened to further consider the potential safety defect, including gathering additional data regarding honda’s service campaign efficacy. odi is additionally expanding the scope to encompass all vehicles addressed in honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.

On june 3, 2022, the office of defects investigation (odi) opened preliminary evaluation pe22005 after the agency received voqs and several field reports concerning the auto idle stop (ais) feature on 2016-2019my honda pilot vehicles. the complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the ais function engaged. the subject vehicles are equipped with a 3.5l engine with a 9-speed automatic transmission. on january 6, 2023, honda released service bulletins 23-008 and 23-009. these service bulletins address the failure to restart issue in the 2016-2019my honda pilot vehicles, as well as the 2015-2020 acura tlx, 2016-2020 acura mdx, 2019-2022 honda passport, and 2020-2023 honda ridgeline vehicles. the repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. the first stage is a programmed fuel injection (“pgm-fi”) software update. the second stage is only deployed if the software update fails to remedy the issue. the second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. additionally, honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. odi continues to receive complaints of the ais failure to restart, with many complainants alleging the campaign countermeasures had been completed.nhtsa has reviewed honda's information request letter responses involving warranty claims, lawsuits, and consumer complaints in addition to odi's own data. this engineering analysis is being opened to further consider the potential safety defect, including gathering additional data regarding honda’s service campaign efficacy. odi is additionally expanding the scope to encompass all vehicles addressed in honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.

On june 3, 2022, the office of defects investigation (odi) opened preliminary evaluation pe22005 after the agency received voqs and several field reports concerning the auto idle stop (ais) feature on 2016-2019my honda pilot vehicles. the complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the ais function engaged. the subject vehicles are equipped with a 3.5l engine with a 9-speed automatic transmission. on january 6, 2023, honda released service bulletins 23-008 and 23-009. these service bulletins address the failure to restart issue in the 2016-2019my honda pilot vehicles, as well as the 2015-2020 acura tlx, 2016-2020 acura mdx, 2019-2022 honda passport, and 2020-2023 honda ridgeline vehicles. the repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. the first stage is a programmed fuel injection (“pgm-fi”) software update. the second stage is only deployed if the software update fails to remedy the issue. the second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. additionally, honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. odi continues to receive complaints of the ais failure to restart, with many complainants alleging the campaign countermeasures had been completed.nhtsa has reviewed honda's information request letter responses involving warranty claims, lawsuits, and consumer complaints in addition to odi's own data. this engineering analysis is being opened to further consider the potential safety defect, including gathering additional data regarding honda’s service campaign efficacy. odi is additionally expanding the scope to encompass all vehicles addressed in honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.