2024 Tesla Model 3

Vehicle: 2024 tesla model 3 date of incident: [insert date] location: intersection of [xxx] operating mode: tesla autopilot (engaged) on the above date, while driving with tesla autopilot engaged, the vehicle initiated an unexpected and improper right turn at the intersection of [xxx] this maneuver was not indicated in the planned navigation route, nor was it consistent with the legal road markings or signage in the area. the vehicle turned into a clearly marked “do not enter” and “wrong way” zone, without any driver input or confirmation. i attempted to intervene, but the turn happened abruptly and could not be safely overridden in time. this resulted in a collision, vehicle damage, and physical trauma to both occupants — including nausea and vomiting in my wife immediately after impact. dashcam footage from the right repeater camera confirms the presence of multiple “do not enter” signs visible at the point of the turn. we have requested the tesla event data recorder (edr) logs to confirm that autopilot was active and that steering input came from the system, not the driver. i am reporting this as a serious safety concern related to tesla’s autopilot system and its decision-making at intersections. if this had occurred in a busier traffic environment, the result could have been far worse. this type of navigational or perception failure should be investigated immediately. both occupants are seeking medical treatment and continuing to deal with the emotional and physical aftereffects of this incident. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2024 tesla model 3. the contact stated that whenever it rained, the horn was filling with water that was entering through the grill, and the horn would not function when needed. the contact stated that when the horn had dried out, the horn worked normally. the contact had taken the vehicle to a local dealer, where it was diagnosed that water was leaking through the grill and causing the horn to malfunction. the dealer determined that the horn system needed to be replaced. the vehicle was repaired; however, the failure reoccurred. the manufacturer was informed of the failure. the failure mileage was approximately 8,500.

Lost all cameras including rear view camera. tesla diagnosed that i need to replace ap4 computer. this seems exactly like the case of 25v002000 with circuit board failure. but my vin was not included in this recall, which seems to indicate that tesla does not have complete understanding of the scope of this failure.

Automatic wipers are unreliable and vehicle does not accurately detect amount of rain. this led to obstructed view of the road during heavy rain. only option was to choose manual speed wipers but had to keep choosing different speeds through my 3.5 hour drive due to constantly changing rain amount. having to focus on constantly changing wiper speed takes focus off the road each time which increases risk. tesla has many complaints against the auto wiper function not working across various models and hopefully this will be addressed.

Tesla officially confirmed as i brought my car in a third time that the repeated turn signal failure i was/am experiencing is now a known software issue. they looked at the timestamps and video i shared and saw that i had indeed applied pressure to the turn signal buttons to no avail/effect. out of the three times i took the car in and shared timestamps for when this issue occurred this is the only time they identified the issue in the logs, which leads me to believe they never even looked at the logs the previous two times i had brought the car in and they failed to id the issue or a fix. they have been unable to reproduce in person, as the issue occurs at random while the vehicle is in motion. i brought it in a third time after multiple instances in one day of the turn signal not working and putting me in highly precarious situations on the highway. there is still no fix currently and the technicians even acknowledged/admitted it is a serious safety issue, yet they are returning the car to me unfixed. this feels like an extremely dangerous problem to not address urgently via a software fix. there is no message or warning displayed related to the issue.

The rear tail light on the driver side of the vehicle is filling with water. additionally, the brake light is occasionally not working, presenting a potentially serious safety issue. the vehicle is brand new. tesla has a history of this issue with previous generations of this vehicle, but the problem persists in the new model. i have been waiting for a new tail light to come in for two weeks. a quick internet search reveals other drivers with the same problem. tesla is doing nothing to expedite the parts needed for the repair, but they sure continue to sell new cars. they should not be selling any cars until they figure out how to successfully seal the light and keep standing water out of the unit.

Right turn signal gets stuck and doesn't allow me to press it. it is very dangerous when it happens out on the road. first attempt to fix it was april 5th 2024. according to tesla service invoice the steering wheel was replaced and software was updated. as of april 19 2024 the problem has returned. as i attempted to make a right turn and couldn't signal. i also have videos showing the issue i am having. after reviewing online forums it seems this is a common problem for 2024 tesla model 3 which is extremely dangerous.

I have my phone mounted to the back of the computer screen, and i also have the phone power cord running from the center console 12v plug up to my phone. i have found that if the power cord comes in contact with the computer screen, it can inadvertently put the car in neutral (it acts like a finger touch). this could be extremely dangerous if, for example, the car is making a left turn in front of oncoming traffic and the car unexpectedly goes into neutral. i think consumers should be aware that a phone power cord can cause changes on the computer screen if there is contact, especially if it switches the car to neutral.

The left and right turn signal indicator buttons gets stuck sometimes. but i noticed on my vehicle it is the left turn indicator button is the one gets stuck most. when it is stuck i cannot make left turn signal. before i asked tesla to fix it the issue happens every time on my 8 mile trip. after tesla attempted to fix it it happens a lot less now but this could mean it can go worse as the component wears out. this can put me and others at risk as sometimes i get panicked and depending on the situation.

Two issues regarding vehicle turn signals not working as intended: issue #1: sometimes, vehicle turn signal turns on for the opposite direction than intended. narrowly missed a few accidents because of this issue, and i have been honked at and flipped off by drivers thinking i'm a careless driver. this issue can be replicated on demand. issue #2: the turn signal buttons on the steering wheel lock up and no matter how hard i press, does not turn on. creates a safety hazard when trying to change lanes, merge, or exit where i cannot communicate intent to other drivers. this issue happens randomly & resolves itself after about 10 seconds. both of these issues were brought to the notice of the manufacturer, but service technicians were not concerned about the issue. wanted me to leave the car behind for an extended period with no loaner car or rental provided. i cannot afford to do that not knowing how long i'm going to be without transportation.

The turn signal indicator buttons fail to work consistently. about 30% of the time when i try to indicate a turn or lane change the button does not respond. it is sort of stuck in place. not being able to show an intent to turn is a serious safety issue in heavy traffic.

Incident description: one week after purchasing our new tesla model 3 2024 , we encountered several error messages upon returning to our car after a brief stop: "app_w264 - lane departure avoidance feature unavailable," "gtw_w075 - steering assist reduced," and "ui_a020 - steering assist reduced." with no cell signal available, we had to drive back slowly with hazard lights on. the steering was extremely tight, making it very difficult to maneuver. tesla roadside assistance suggested towing the car and using an uber coupon, which was impractical due to our location in the outskirts of vancouver, canada, with no uber services, and our home in seattle, usa.we drove over 100 miles to the nearest service centre in vancouver, posing a significant safety risk on curvy freeway roads. the service centre confirmed that the wire supplying power to the steering was cut due to contact with the fan, and they repaired the issue. conclusion: the steering failure of our tesla model 3 was a major safety concern. driving with impaired steering could have led to a severe accident. the issue was due to a design flaw, with the wire contacting the fan. we request a thorough investigation to prevent future occurrences and consideration for the inconvenience and risk we faced. component/system failure: the wire supplying power to the steering mechanism was severed due to contact with the vehicle's fan. safety risk: the steering became extremely tight, making large turns nearly impossible and small turns very difficult. this posed a significant safety risk, especially while driving on curvy freeway roads. inspection & problem confirmation: the problem was confirmed by the tesla service centre in vancouver. they verified that the wire was cut due to contact with the fan. errors: "app_w264 - lane departure avoidance feature unavailable" "gtw_w075 - steering assist reduced" "ui_a020 - steering assist reduced"

Turn signals occasionally are not working . electrical buttons get stuck and will not allow me to signal right or left

I took delivery of my ordered 2024 tesla model 3 lr 3/30/2024. later in the day when i put the car into reverse, i had no back-up view on the touch screen. when it occurred, it also froze the illustrated car on the touch screen when car was put into drive. there was also no movement of the vehicle on the touch screen's map. after contacting tesla two times and rebooting the touch screen, i was asked to do time stamps on the date and time when the problem occurred, which i did. the problem comes and goes which, in addition to the noted problems, also results in park assist being unavailable. i had an appt on memorial day to bring the car to my service center so it could figure out what the problem was. i was given a loaner older model model 3 to use while it was in the shop. when i picked up the car, i was told it "may be" the rear-view camera, which was not in stock and had to be ordered. i was scheduled for a mobile service visit to have it installed while working from home the following week, which it was. later in the day when i was going to the grocery store, i encountered the exact same problems after putting the car into reverse: no back-up view; frozen illustrated car on the touch screen; no movement on the right-side map; and no park assist availability. that evening (friday, 6/07) i contacted my sc to let it know what happened, and asked "what's next?" i'm still awaiting a response. today i contacted my sc by phone and was told to bring it in again, but that such appt would be weeks away. i contacted the tesla consumer assistance # later this morning and was told it would contact my service center about expediting an appt; i'm to hear from it within 24 hours about setting an expedited appt. as of this writing, it's only been about 10 hours since my call. hopefully i'll hear from the sc tomorrow morning. i'm very discouraged as i had hoped to show the car off in the coming weeks to friends and family and go on a mini-vacation. nearly 2.5 months & counting.

This car has a new, unique design for activating turn signals. the right and left turn signals are buttons on the steering wheel. the buttons need to be pushed to activate the left or right turn indicators for the car. but the buttons do not work all the time. i thought it was a finger placement issue, but have confirmed it is not that. instead, the buttons simply become stuck and cannot be depressed. this is very dangerous when i cannot signal to change lanes on the road or freeway, or signal to indicate when i will make turns. an internet search has revealed this is a common problem for this vehicle model, according to various message boards.

The horn stops working after rain. took the vehicle to tesla and they stated that this was expected after heavy rain. this is a safety issue because you cannot honk to warn other vehicles or pedestrians as an issue issue, even after the rain until the whole thing dries out

Turn signal buttons are sticking regularly, preventing turn singal lights from flashing to make safe lane changes

Today is june 25,2024 i took delivery of my 2024 tesla model 3 long range on may 26,2024. at time of delivery i visually observed crease in metal of rear right door and damage to paint after tesla over polished the vehicle with electric equipment. tesla representatives created a due bill for this repair but decided to do smaller repair by buffing & polishing door panel (and not address the physical crease damage observed on right rear door). over past 28 days the left and right turn signal buttons located on steering wheel have frequently been inoperable while i drive vehicle. unfortunately turn signals have failed to activate on multiple occasions while i was driving on highway and trying to change out of far left fast lane. tesla burbank service center was notified prior to my 1st scheduled service appointment on june 5,2024 that i experienced times while driving where left and right turn signal buttons didn’t activate after being pushed. tesla elected not to do anything to resolve customer stated problem during the june 5,2024 service appointment. from june 5,2024-june 25,2024 i have sent 6 messages to tesla burbank service center with date and time stamp when turn signal buttons on steering wheel didn’t activate. tesla burbank service center feels that this car continues to be safe to drive. as vehicle owner it is my opinion that turn signals not operating properly creates condition that is likely to cause death or serious bodily injury if the vehicle is driven; defective turn signal buttons are in vehicle owner opinion a significant impairment of the motor vehicle tesla should proceed to immediately recall 2024 tesla model 3 vehicles to correct the operation of turn signal buttons.

Steering wheel buttons fail to activate turn signals no matter how hard they are pressed intermittently. occurrences happens around 15% of the times when changing lanes or requiring signaling leading to increased danger due to failure of turn signals. manifacturer has replaced steering wheel and problem still exists with no resolution. when presented to service center subsequently, i am instead recommended to correct fixing hand location and posture, which does not rectify the issue.

1. blinker button trim/keycaps occasionally become physically stuck in the default (unpressed, open) position. clicking the buttons at an angle sometimes remediates the issue but not consistently. as a result, the blinkers are physically inaccessible for lane changes. 2. the blinker buttons occasionally signal the incorrect way when depressed. for example, clicking the left signal results in a right-sided signal. seems to also be a physical issue. these defects can be a hazard to other drivers because of improper use of blinker signals. component has not yet been inspected by the manufacturer. malfunctions have been occuring since receiving the vehicle and occurs seemingly at random.

The new tesla 3 highland has eliminated the driving wheel stalks and in order to signal a turn, one has to press on one of two side-by-side areas of the steering wheel. after many years of pushing the stalks to indicate a turn, it's not easy to determine which part of the wheel to press to signal a turn or lane change. i have to look at the wheel to do this, which is clearly a safety issue. better to have tesla reprogram the wheel to have a left turn signal on the left side of the wheel and the right of the steering wheel to signal a right turn. the windshield wiper area of the wheel an be move to the left side and the right turn signal can go in its place . i assume that it's all computerized and after the coding done, tesla can send out new decals to indicate the change on the wheel.

The blinker buttons get stuck and stop working temporarily. this happens repeatedly and a lot of people online are reporting the same issue. this prevents the blinkers from being turned on and is dangerous!

Right turn signal doesn’t not work properly. i will press the button where the icon is and nothing happens. the issue is intermittent but apparently all model 3 2024s are affected and tesla doesn’t have a real fix, they’ve replaced peoples steering wheels and they have the same exact issue. it causes distraction and panic when the turn signal doesn’t work as expected. people are complaining on a ton of forums online here’s a link to a reddit post: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I was sitting in the back seat adjusting my seat belt. the person sitting in the front seat ahead of me was adjusting their seat position. when they did this, the steel seat mechanism came down on the big toe of my left foot. it crushed the toe so hard that i was not able to remove it from the lowering seat mechanism. this was extremely painful and required medical attention at urgent care and at my primary care physician. i consider this a serious safety defect and design error in this model and possibly other models of this car.

The contact owns a 2024 tesla model 3. the contact stated that the driver lowered the front driver's seat using the seat adjustment mechanism while seated in the rear driver's seat. the contact stated that the front driver's side seat crushed his toe. the big left toe was crushed. the contact had to have medical attention. the contact stated that the medical attention consisted of an x-ray and pain medication. the contact stated that the injury was extremely painful. the manufacturer was not made aware of the failure. the failure mileage was approximately 15,000.

The right turn blinker button on the steering wheel freezes in many occasions while the vehicle is in motion. unable to signal right turn when the button freezes randomly. it happened four times to my vehicle during a 40 minute driving trip on sunday [xxx]. prior to the incident on [xxx], the same issue had occurred occasionally while driving but with less frequency compared to [xxx]. this issue was brought to the attention of tesla service center in syosset ny on [xxx] and i have been told that it was a firmware issue and there was nothing they could do at the moment other than waiting for firmware update. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Turn signal buttons on steering wheel fail to activate turn signals at times. intermittent problem. when it works, i can feel a click from the button. when it doesn’t work, no haptic feedback received.

Tesla removed the physical stalks for turn signals and replaced with buttons on the steering wheel that get stuck when pressed preventing you from indicating at all. further, putting turn signals on a steering wheel means that the orientation can change when trying to indicate in any situation other than driving on a straight away. this is incredibly dangerous for the driver and other surrounding vehicles. there are numerous blog posts out there with similar driver experiences. most people who report this issue also report that after tesla replaces their wheel, the same problem happens again.

The steering wheel buttons on the left include left/right signal indicators buttons that get stuck. this is a problem that is discussed by multiple drivers on online forums. others are indicating that there isn’t a fix when reported to tesla. the left/right indicator design is distracting at best and dangerous when not working properly. the approval of the design should be revoked.

Occasionally the turn signal button cannot be pressed down to make a turn signal. this event has happened quite a few times during some urgent moments when i need to exit the highway and gives us a big concern. i heard from many other owners that tesla just replace your steering wheel, but it dose not fix the problem. it is not because of pressing on the wrong area of the button. this should be a systematic issue.

The left and right turn signals are not functioning at times. my car is very new. i did not get into any accidents that would compromise the car's hardware. it is dangerous when i need to switch lanes or make a turn because i am unable to apply the indicator button on the steering wheel. the button gets stuck and i am unable to use it at the time of need. sometimes when i try to press the button, instead of the turn signal, radio starts. it is both stressful and such a headache. it is illegal to switch lanes without turn signals. it is frustrating to drivers on other cars, sometimes dangerous even. in high traffic areas like the bay area, california(where i drive) it is bound to cause some accidents if this is left unresolved. i am sometimes afraid i would cause harm to others because of this system failure and also get cited by the cops. also, i spent a hefty money on this car. i think it is ridiculous that they did not get this basic part right that cars that were manufactured before the 1900s also manage to have a proper left/right indicator.

In addition to the previous problem i reported concerning the intermittent failure of the back-up camera (which was replaced but the problem continues to this date) leading to park assist not working, the touch screen freezing and showing no movement of the car, and the speed control not working, i've also discovered on a freeway trip after putting the car into reverse first that navigation was not usable and the turn signals failed to automatically turn off when the lane change was made. after a rest stop, though, everything worked just fine again. this time i'm writing about the pedestrian warning sounds which do not play when reversing or driving forward at a slow rate of speed. two of my neighbors have tesla model ys that sound properly; it dawned on me that even with the windows open, i'd never heard the sounds coming out of my car since i took delivery of it on march 30, 2024.

Turn signals are not reliable. they get stuck from time to time and i've already had a couple of close calls

2024 model 3 highland lr, right and left blinker buttons stuck occasionally.

On july/30/2024 at around 6:15pm est i got inside my vehicle to drive it and the steering wheel was extremely hard and difficult to move. a message popped on my screen saying "steering assist reduced" error ui_a020. this made it completely impossible to drive my vehicle and ended up having to call a tow truck to take it to the dealership. if this incident had occured while i was driving i consider it lethal to my safety since i was unable to steer the vehicle. called tesla on the phone, they tried to reset the error but unfortunately they couldn't and suggested calling a tow truck instead. on july/31/2024 tesla reached out to me saying the car had been fixed and it was a firmware bug resulting in the issue (fin report attached)

The right turn signal button has become stuck for a few seconds at random times and on multiple occasions. while driving on the freeway, i pushed the button to turn the turn signal on, but the button won't push down. i keep trying to push the button, but it is stuck for a few seconds. i either have to change lanes without a signal or wait until the button works again. it is unsafe because i look down at the steering wheel to see why it isn't working. there is no warning for it.

Several times while using traffic aware cruise control, the system will suddenly brake severely for apparently reason. at these times, i was on a lightly traveled interstate with no vehicles ahead of me. each time, it was during daylight hours and it was sunny. this has also occurred while using autopilot with autosteer and with full self driving. once, there was a vehicle close behind me, so this sudden braking can be dangerous.

While driving in the right lane of an interstate using full self driving (supervised) mode (version 12.3.6), i was behind a motorcycle that was traveling slower than i. fsd was gaining on the motorcycle, but failed to move to the passing lane. i had to disengage the system so that the car didn't get too close to, or strike, the motorcycle. i manually moved to the passing lane and reengaged fsd. the car eventually decided to move to the right lane, behind the motorcycle. again, it was gaining on the motorcycle and got too close, so i once again had to disengage fsd. it seems like the system didn't recognize the motorcycle or didn't recognize that it was traveling than slower than my vehicle.

The turn signal buttons on the wheel frequently fail to turn on the turn signals when pressed. it always seems like when i most need to use them, they fail. i already had the wheel replaced by tesla and was told "this is just how they are" to be clear, when i press the turn signal button on my steering wheel, it will feel like the button will not depress, the turn signal will not turn on, and attempting to lift my finger and place it in other locations to try to press the button will not enable the turn signal. pushing extremely hard does not work either. it seems like i need to press the opposite direction turn signal button or randomly wait sometimes for it to resolve itself and for the turn signal buttons to work again

The turn signal buttons on the steering wheel stick at random. it is extremely dangerous and doesn’t allow for communicating to other drivers when needing to quickly turn or merge. you also have to feel around for these buttons as they’re very small and are not user friendly. you often need to take your eyes off the road to find them, and it’s increasingly dangerous.

When i indicate to turn right, the indicator sometimes indicates to turn left. this happens randomly but approximately once every eight times that i indicate to turn right. i reported the issue to tesla in april 2024 and they replaced the steering wheel to verify if there was a hardware issue. this did not fix the problem. tesla service then informed me that it was a known software issue and that i would have to wait for a software update to fix the problem. i have been waiting for four months but no software fix has been forthcoming. i took the car back to tesla today, and they told me that they had no eta on the software fix. this is a dangerous issue because if i indicate to go into a right hand lane and the car signals left, then another car can turn into me from the right hand lane, which has happened on one occasion.

The right turn signal button was disabled while highway driving. i tried pressing the top/bottom/left/right and center of the turn signal button and could not engage the right turn signal to indicate a lane change. google search suggests this is a common issue for this model/year.

This vehicle lacks a stalk for turning signals. instead, there are two buttons on the steering wheel that are used to activate the turning signals. when the steering wheel is far from its regular position (i.e. with the front wheels pointed straight ahead), it is difficult to quickly figure out where the buttons are and which is which. this is dangerous in avoidance maneuvers. it also makes using the signals difficult in other situations, such as roundabouts. i believe that this lack of a stalk will eventually lead to accidents as users will occasionally have to change lanes or turn without signaling because they can't quickly activate a turning signal.

Turn signal buttons on steering wheels. place finger over turn signal toggle area continuously without pressing on the steering wheel for less than a minute or longer, unable to engage the turn signal after when pressing. able to reliably and repeatedly replicate the event. could be a hazard if unable to signal turn direction when needed.

Tesla model 3 2024 does not have stalks to enable turn signals. instead, it has buttons on the steering wheel. sometimes these buttons stop working, so i'm unable to enable the turn signal, which puts me and others at risk. after a few minutes, the turn signal buttons work again. this happens randomly. it has occurred three times in the first 30 days of owning the car.

Blinkers fail to activate intermittently.

The right scroll wheel used to turn on/off adaptive cruise and lane centering doesn't register inputs every time the button is pressed in. this makes turning the system on and off unpredictable and dangerous.

Turn signal button on the steering wheel gets stuck occasionally (it is like a mouse button, and when this happens it cannot “click”). this effectively disables the turn signal and i am thus unable to indicate.

Turn signal capacitor buttons on the steering wheel on the 2024 model 3 occasionally do not activate while driving causing an inability to signal a lane change. this is a major safety issue and is known by tesla who has not provided an adequate fix to many 2024 model 3 owners who are struggling with the issue. for a quality vehicle otherwise, this concern has placed me in a many unsafe situations.

On certain occasions, it is necessary to reboot the computer in the vehicle. this causes the entire screen to go blank for about 2 minutes. during the reboot, hvac, the speedometer, and other functions are unavailable. i am unsure if safety feature and adas features are available during the reboot. my complaint is that tesla allows the reboot to occur while the vehicle is in motion. for safety reasons, i believe that rebooting the computer should be allowed only when the vehicle is in park.

Twice, could not disengage adaptive cruise control using right scroll wheel. multiple times, haptic turn signals malfunctioning

There is a a very dangerous software issue with new tesla models where there is a 1-2 second lag between when cruise control is disengaged and when it actually disengages. especially, at high speeds this is dangerous because the car can continue maintaining acceleration for several hundred feet against driver controls. i’ve had to slam on the breaks several times because of this. this is not a glitch, and this is not unique to my tesla. it’s a known issue reported by the community that needs tesla’s attention.

On several occasions, the turn signal indicator buttons on the steering wheel failed to activate the signal. the button appeared to be jammed, it was not possible to feel the "detent" when pressed. this puts myself and others at risk due to the inability to properly signal when preparing to make a turn which has to then be aborted. i've found the button can only be "unstuck" by clicking the opposite turn signal indicator one or more times (this act can also be confusing to surrounding drivers). this happens randomly. vehicle was brought to service center however they were not able to replicate the concern.

I am writing to express my concern regarding recent design changes implemented by tesla motors in their model 3, model s, and model x vehicles. tesla has removed traditional turn signal and shifting stalks from the steering wheel and replaced them with buttons. while innovation in automotive design is crucial for progress, i believe these changes have significant implications for vehicle safety and warrant thorough investigation. the traditional design of turn signal and shifting stalks has been in place for decades and has become a standardized control method universally understood by drivers. this familiarity contributes greatly to safe driving practices and allows drivers to operate their vehicles instinctively. tesla's decision to replace these tried-and-true controls with buttons on the steering wheel is a substantial departure from this standard and may impact the muscle memory and reflexes that many drivers rely on in critical moments. moreover, the ergonomic and cognitive effects of this new control layout have not been publicly detailed by tesla, raising questions about whether sufficient research and testing were conducted to ensure that these changes do not negatively impact the safe operation of the vehicle. the consequences of such changes, especially in situations that require rapid response, could potentially lead to confusion, delayed reaction times, or even accidents. given these concerns, i respectfully request that the national highway traffic safety administration conducts an investigation into the safety implications of these design changes. such an investigation would determine whether the removal of traditional turn signal and shifting stalks meets the safety standards necessary to prevent accidents and whether adequate testing and validation were performed prior to these changes being implemented.

Ever since receiving this vehicle, the turn signals will intermittently not work. this is the new 'stalkless' turn signal design, using push buttons on the steering wheel. when going to signal a lane change, either direction, the button will not register me pressing it, no matter how hard i try to mash on it. it will not signal, resulting in a dangerous, illegal situation for myself and other drivers either missing my turn, causing a distraction while trying to rectify the situation, or forcing me to make a lane change or navigate a turn without signalling. i have found a slight workaround that works some times, which is to press the button to signal the opposite direction of my intention, then switch it back. again, this is dangerous. when i raised a service request to tesla, the soonest available service date given was over 2 months out from when i raised the request. that means i am forced to drive a dangerous, unreliable vehicle without being able to reliably properly signal my intention to other drivers.

The rear motor failed on my car. it has less than 4,000 miles on it. it is already being worked on. the car barely gave me 10 seconds before it lost power, locked up and wouldn’t move. yes. they told me the rear motor failed and needed to be replaced. tesla inspected it themselves and confirmed the issue. yes, they appeared 10 seconds before it died, i had no other warnings prior to that. this was extremely dangerous as i barely had time to get to a safe place.

My wife and i recently purchased a new 2024 model 3 tesla with the autopilot and full self-driving feature. we chose this vehicle because my wife has a long daily commute and we wanted to make the drive easier for her. we test drove a similar model in early august. when we were testing the full self-driving feature, the car failed to safely exit the freeway three times in our short test drive, causing my wife to have to take over. both times, the car seemed to become confused by traffic cones as it prepared to exit the freeway, causing it to either miss the exit or to change lanes rapidly and unexpectedly, nearly colliding with other vehicles. when we reported this to the employees at the tesla dealership, we were told that the car needed a software update to address the issue. it is now a month later and we received our vehicle a couple of weeks ago. i have not heard of the release of any software update addressing the issue we experienced. given that this is the exact feature that prompted us to purchase the car and our intention was to make things safer for my wife, not the other way around, i would very much like to find out when this will be addressed. there are many drivers who currently use the full self-driving feature and i am concerned that it is extremely unsafe.

Turn signal buttons on steering wheel are getting stuck and causes them to be inoperable.

The turn signals buttons for the refreshed tesla model 3 (highland) get stuck, preventing drivers from activating either the left or right signal. this malfunction poses a significant safety hazard as it compromises communication with other drivers on the road. there is no indication or symptom prior to the issue appearing.

Lane change turn signal/indicator buttons stop working. multiple times go to change lanes and the indicators have disabled themselves. there are no stalk based turn signals/indicators on the 2024 tesla 3, only steering wheel indicator touch buttons. searching on internet says the buttons can disable themselves on tesla 3 if you rest your fingers near the indicator buttons. this is a huge problem if anticipating a turn or lane change. when you are ready to legitimately use them they are often disabled causing panic and causing you to look down to understand the issue, while at speed while on highway. feature should be disabled entirely or at least optionally disabled.. or stalks available as retrofit. super dangerous not being able to indicate when desired. thousands of these cars on road with same issue. while also a bad design that the signal buttons rotate with steering wheel in general, (eg. almost impossible to indicate and exit while in a traffic circle, or indicate immediate left then right turn, as the buttons are no longer at 9/3 as they would when driving straight, but now some random angle away from hands that have had to re-grip during a tight turn) the buttons disabling themselves for a perhaps 5 second period on a whim is crazy dangerous and main reason to raise this safety issue. this seemingly affects all 2024 tesla model 3.

Steering wheel has buttons for turn signals (they removed stalks in 2024 model 3). i’ve had several dangerous incidents where the turn signal buttons have failed to activate. this caused me to panic and nearly get into an accident on several occasions. i brought in for service and they said this is a known problem with 2024 model 3. what a joke! they told me to bring it back in once i can replicate it 3 times again. apparently we are lab rats.

Left and right turn signal buttons located on the steering wheel intermittently does not work when pressed. i have taken my car to a tesla service appointment on 10/11/24. there diagnostic system did not show an error and tesla choose not to offer a repair or help of any kind. i feel unsafe driving my vehicle. upon a google search, it appears i am not the only 2024 model 3 customer with this issue. i am unable to upload a video, but i have one that i can submit if provided further instructions.

Driver set cruise control has fsd imbedded that causes the vehicle to slow down drastically on its own. the car has brake tested several following vehicles so far. i’ve seen this before many times of other teslas but thought it was the driver and now i know it was not. this causes a chain reaction of braking and smoking tires. i am positive this has created accidents but the ones involved have no idea how it started many vehicles ahead. the lane keep assist pillar cameras do not work in the dark, this has taken me by surprise already. the phantom braking on highways is awful, it is so bad that i am afraid to drive in the winter. the torque of the wheel sensor is not safe, when auto steer disables it can take you by surprise causing you to swerve into on coming traffic. the car accused me of using a cheat device one time so i decided to try it and surprisingly i found that it is actually much safer than using my body weight. these are extremely unsafe for busy traffic and slippery roads. i have videos showing it and will get more.

Since delivery of my new tesla model 3, the haptic turn signal buttons intermittently fail to register inputs despite repeated presses. this issue began immediately and occurs without any warning lamps or error messages. i am requesting the nhtsa to investigate this matter promptly due to the significant safety risks posed by the malfunctioning turn signal system in the tesla model 3. the inability to reliably signal turns and lane changes endangers not only us but also other road users. **safety risk:** • at highway speeds, i was unable to signal lane changes, leading to dangerous situations where other drivers were unaware of my intentions. • in one critical incident, i needed to make an emergency lane change to avoid road obstacles but could not activate the turn signal, nearly resulting in a collision due to surrounding drivers not being alerted. • driving in high-traffic areas like austin increases the hazard, as the lack of signaling can lead to rear-end collisions or sideswipes from drivers unaware of merging or turning maneuvers. **reproduction and inspection:** first service attempt: reported the issue to tesla; they replaced the steering wheel after months of waiting. the malfunction persisted, with turn signals failing again on the drive home. second service attempt: tesla service center acknowledged the problem but stated there is no mechanical failure they can address. they informed me it's a design flaw with the haptic buttons not consistently recognizing presses and that no fix is available. the problem has been reproduced and observed by tesla technicians but remains unresolved. **no alternative signaling method:** tesla's design eliminates traditional turn signal stalks, relying solely on these haptic buttons. when they fail, there's no alternative method to signal, exacerbating the safety risk. numerous reports from other tesla owners indicate the same problem, suggesting a widespread safety defect that warrants immediate attention.

The push button turn signals occasionally do not work. the buttons are completely unable to be pushed and activated. this issue occurs several times a day when attempting lane changes, left and right turns. i am unable to duplicate the issue on-command, but it occurs often enough and in situations where it is very dangerous, particularly in traffic when a turn signal is necessary and it will not activate. when i took the car in for servicing the issue, the technician confirmed that this is a known issue. they replace the entire turn signal and steering wheel assembly. but it did not solve the issue as the issue continues. there are no warning lamps, messages, etc. it simply does not work sometimes and randomly.

While using traffic aware cruise control the vehicle would rapidly decelerate with no warnings of potential collision and with no actual emergency situation existing on the road. in a single trip that spanned both day and night there were three rapid declaration events occurring both when light or dark outside. vehicle display wouldn't show any messages as to the reason for declaration.

While driving at highway speeds, the driver initiated what was to be a standard lane change from right to left to accommodate traffic merging onto the highway into the right-hand lane. about halfway through the lane change, the vehicle automatically and unexpectedly braked hard, locking the wheels. this led to high stress and back/neck pain. if traffic had not been light at the time, the vehicle would likely have been rear-ended. the vehicle was operating in traffic-aware cruise control during this event.

The button turn signal will not function about 10% of the time making it very dangerous for me when i do need to signal. people attribute this problem to resting your thumb over the button for an extended period of time and the steering wheel no longer registering the input. i believe that this is a tremendously dangerous design flaw. tesla should return to the stalk turn signals.

Using cruise control to go with the flow of traffic the vehicle will slow down for any random flashing lights far away or vehicle in next lane causing all vehicles to slow down unnecessarily. fsd and beta programming does not belong in driver set cruise control.

Have to swerve the vehicle back and forth to get the alarm to shut off.

The left turn signal button will occasionally not work. apparently this is a known issue but i have received nothing from tesla about a fix. i took the car to tesla service today (currently there now) and they are telling me they will look for the problem. they gave me the same model demo car to take for a couple of hours and the same thing happened twice in a row to make lane changes on the freeway then never happened again. there are several youtube videos about the problem. [xxx] being one. this problem makes this not only unsafe but also i could get a ticket for not signaling a turn. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The car looses power while driving on roads and freeways. this has happened to me 3 times in less than a month. and after every power loss i tow the vehicle to the dealer the tesla dealer says it’s fixed but this problem has happened 3 times start oct 11th 2024 then on the 26th and today october 28th. the vehicle turns on drives then alerts to a problem with audible alarms followed by all indicator warning lights saying there’s a problem along with the brake pulsing when applying the brake almost like abs is working but no need for it. the car is completely powerless no power steering but the center console works. please help and pressure tesla for a recall on this issue

This model vehicle does not have traditional turn signal stalks, it has buttons on the steering wheel to engage the left and right turn signals. intermittently, these buttons become completely unable to be pressed, and as a result you are unable to signal turns to other drivers. this is a serious safety issue, especially in some circumstances where turn signals are critical to a given situation. tesla service denied any attempt to fix this issue, citing that i was not pressing the buttons hard enough. i have driven this vehicle daily for months and understand how hard to press a button. no amount of force will allow the button to press when this occurs. i provided five videos of this to tesla service. online, many other owners are reporting the same issue. i have a personal friend with a 2024 model 3 with the same issue, and telsa service also turned him away and threatened to charge him a fee if he reported it again and they were unable to reproduce. here is an example of a forum of drivers reporting the same. it does appear this issue happens when a driver accidentally rests their finger on the buttons for a period of time before using them. seems like a software issue blocking the function of the buttons - which are likely capacitive. https://www.reddit.com/r/teslamodel3/comments/1esjzlr/turn_signal_issue_on_new_2024_tesla_model_3/

I’m reporting an ongoing issue with the turn signal button on my 2024 model 3, purchased a few weeks ago. from day one, the button has intermittently failed to activate. initially, we thought we were not pressing it correctly, but after continued issues, it’s clear this is a malfunction. last night, while driving on a busy road, the right turn signal failed repeatedly, forcing me to miss a highway ramp. this is not only frustrating but dangerous. i’ve since discovered similar complaints from other owners, which raises serious safety concerns.

About two weeks ago with driver set cruise control, the phantom braking was so severe that it took me down from 75 to around 15 if i remember correctly. the braking was so severe and at the same time self steered to the edge of the road along the guard rail that my body was unable to move quicker to correct the vehicle. your system gets jolted violently without notice which takes a couple seconds to recover from and i decided to report this one after watching the san francisco video. fortunately, the two vehicles behind me were far enough away. this is absolutely not ok, i have had several severe braking incidents and each time it not only takes about 2-3 seconds to correct but also created back pain.

Cruising at 75 the speed suddenly drops to 55, the worst i had was changed from 75 to 40. this is dangerous and needs to be changed. it drops speeds every day and before i can correct it the car usually drops a minimum of 5mph. if allowed i will start to report this every day until it is corrected as it is a huge safety issue for other drivers and potentially a deadly crash or road rage incident.

Cruising at 75 and speed dropped to 55. there are at least 3 fsd/beta features in the driver set cruise control, did tesla get approval to add those features to the cruise control?

1) turn signal indicator (right side) does not always activate signal. it doesn't have the feeling that it was being pushed in. has happened at least a dozen times since taking delivery, some of the times i have documented. tesla says they won't just repair/replace it unless it's happening when i bring it in. happens at random times. cars behind me not alerted to me turning. 2) turn signal indicator (both) cannot safely be used unless the steering wheel is in neutral position (car moving straight). this is especially true when in a roundabout and trying to signal to exit. it is impossible to select signal direction or even activate at all. this needs to be moved off of the steering wheel and onto a stalk like most other cars.

The turn signals are on the steering wheel. sometimes these buttons are not pressable so i have to turn w/o signaling. that is after taking a risk of an accident. i have run into this multiple times and the stress level of operating the vehicle when that happens is very high. there have been a couple of occasions that i had to signal when the steering wheel is partially turned and i have to look down and do guess work to locate the right button. this is again an energy drain when driving. traditional stalk is a no brainer and it takes all the thinking and stress away from driving. i consider this vehicle not safe for driving.

Car randomly breaks or swerves when using cruise control. when there is nothing ahead of me have called tesla and been told it is called phantom breaking and that it is normal happens multiple times a day, almost causes collisions. very dangerous.

Turn signals are now touch sensitive buttons on the steering wheel. on many occasions the turn signals fail to activate when pressed. i’ve reported twice to tesla only to be told that “it’s normal” and they think it’s a software issue. i’ve also read many others have had the same experience. definitely needs to be addressed sooner than later.

Left and turn signal buttons randomly do not work especially after disengaging fsd. sometimes i have to re-engage fsd for the buttons to work. this can be dangerous when i'm trying to make a turn and cars behind me could be going really fast or not pay attention. i believe this is a software or firmware issue and not the steering wheel itself. no warning messages. i did report to tesla warranty.

On multiple occasions (at least five times) in the past week, the turn signal buttons on my tesla did not work. the buttons were stuck and could not be pressed (they are on the steering wheel.) this is a major safety concern as i cannot "communicate" my intentions to other drivers on the road. i have reported this incident to tesla and will have the issue looked at by a technician. however, tesla threatened to cancel my appointment if i did not provide them details of the incident prior to my appointment. i feel that a safety issue such as this would have them rushing to resolve it whether or not i answered their online question. thank you.

Turn signal buttons will get stuck intermittently and not be able to actuate. this causes the inability to reliably and predictably utilize the turn signals. this also takes attention away from driving and places additional focus on looking at the buttons instead of the road.

While merging into heavy highway traffic, turn signal failed to turn on when button was pressed. this made me have to merge without a turn signal on putting me at a higher risk of a collision and surprising the drivers behind me. immediately after the merge was complete i attempted to troubleshoot the button and found that it was stuck in the up state, flicking it multiple times made it possible to press the button again. later that day experimentation showed that the button was prone to sticking if pushed at an angle but would work correctly as long as a deliberate and vertical press is applied. specifically pushing the button with force pushing the button outwards relative to the steering wheel would cause the button to shift to the outward edge and get stuck on the plastic housing rendering the button impossible to depress. this angle is typical as the persons thumb would naturaly slide outwards when interacting with the button. the vehicle has not been inspected by any third parties (including manufacturer), but a video was recorded reproducing the malfunction and demonstrating how pushing the buttons inward resolves the issue. no warnings about the button no longer being operation were displayed. on a somewhat related note, its nearly impossible to signal that one is exiting a roundabout with the buttons as they change location before being pressed (steering angle) and depending on angle change meaning (upper button means right or left turn for example).

The right and left turn indicator buttons freeze up, and will not operate for indefinite periods. the problem is intermittent, however, the buttons may be frozen for several minutes before the problem clears. i believe the manufacturer is already aware of this problem affecting numerous 2024 model 3 vehicles. i believe this appears as a definite manufacturer design flaw, and does not appear as reasonable user error, or other isolated random defect. the problem is presently becoming well known to 2024 model 3 owners in all markets, and there are now many online posts by other owners of this vehicle model for this identical problem. i encourage nhtsa to conduct a quick online search of user reported incidents, as an easy starting point. this problem creates a serious safety risk to other drivers, since other drivers cannot be made aware of affected vehicle's driving intentions. there is no reliable means for affected vehicle drivers to predict or reliably control this problem, that i am aware of. the problem also creates a significant distraction for the driver of the affected vehicle, and particularly in situations that require rapid signal intentions, such as multiple immediate left and right turns in quick succession, or, emergency lane change to avoid stalled vehicles, or, intended driver direction following a four-way stop, etc. this problem may also create a potentially unavoidable legal jeopardy for any affected driver, who may face reasonable driving penalties enforceable by police, or, may be held at fault for accident, despite affected driver's best intentions to use or rely on the faulty equipment. i truly believe this is a serious problem worthy of immediate manufacturer recall and permanent remedy by the manufacturer. it is only a matter of time before a serious accident occurs, resulting in possible injury or death to anyone who either drives, or encounters, an affected vehicle. i hope nhtsa will promptly investigate. thank you.

Traveling with cruise control with the flow of traffic at 75mph and the setting dropped to 60mph. i thought fsd/beta programming was not allowed as regular vehicle settings so why does this continue?

Traveling with cruise control at 80mph with the flow of traffic and the speed setting dropped to 60mph. why do you still allow this?

I reduced my set standard cruise control speed when traveling on a road curve and the speed drastically reduced by over 15mph lower than my setting on it's own. if i was traveling in a group then this would have created a dangerous situation for the following vehicles. this is another fsd/beta programming in regular cruise control. why are you still allowing this to exist???

Occasionally, the turn signals decide to not work for a 5 second period. this is a car that is "stalkless" (meaning there isn't a physical turn signal stalk to press), but rather it's touchpad buttons on the steering wheel. while these usually work fine, occasionally when i depress one, i can feel that it does not press down at all, and the turn signal does not turn on. i view this as a safety issue in that a turn signal indicates intent to other drivers, and it's unsafe to not be able to use it. tesla has replaced my steering wheel once (after 2+ months of waiting for "diagnostics") but the new wheel has the same issue. this has been occurring ever since i got this car, and that was many months ago. and i've heard other model 3 and model s customers have similar complaints. there is something fundamental going on, and tesla does not seem to want to solve it on their own. they need to have nhtsa add some priority to this.

See attached document for complaint.

The buttons on the steering wheel stick and do not work. these include the turn signals and also bright lights and windshield wipers. they stick on my car, and i am renting a 2024 model 3 that they stick on as well. it’s not possible to signal a turn or wipe the windshield when this happens, which is a safety issue.

Screen cracked without any direct cause. manufacturer defect. manufacturer will not cover under warranty.

Issue is with tesla's new turn signal buttons. they removed regular turn signal stocks with a left/right button on the left side of the steering wheel. this is a safety issue because it hardly works because you have to tap it dead center and i would have to take my eyes off the road to do that. if i'm on the curve already, with the buttons being on one side of the steering wheel, it's very difficult to click when the buttons are upside down. i have to take my eyes off the road more often than not which makes it a safety concern.

Entire screen froze. fsd stopped working completely. the system gps stopped working, auto wipers stopped working, auto park, anything related to the cameras stopped working. after trying multiple resets, it didn't help. it luckily started working again in the morning. others have reported this issue to tesla and all over reddit. news articles are starting to come out about it now. the entire motherboard dying is a massive safety issue, especially if there are any safety systems linked to it (like auto wipers, speedometer, abs or aeb, fsd, etc.). tesla refused to replace my computer after i showed them the issue. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Vehicle information: 2024 tesla model 3 description of the problem: we purchased a brand-new 2024 tesla model 3 just seven days ago, and we’ve already encountered a serious safety issue: the turn signal frequently fails to function. this problem compromises our ability to signal lane changes or turns, putting our safety and the safety of others at risk, particularly in high-traffic or highway conditions. inspection and reproduction: we took the car to tesla service, and the service advisor confirmed that this is a known issue with the vehicle. the malfunction has been reproduced and verified by tesla service. safety risks: the inability to use the turn signal effectively creates a significant safety hazard, as other drivers cannot anticipate our intended movements. this increases the likelihood of accidents, especially during lane changes or turns. inspection by authorities: the vehicle has been inspected by tesla service, but no inspection has been conducted by any other authorities, such as insurance representatives or law enforcement. warning signs: there were no prior warning lights or error messages. the issue became apparent when the turn signal intermittently failed to activate. request for action: we are requesting an immediate resolution to this issue, including a repair or replacement of the faulty system, as well as updates on tesla’s efforts to address this known defect. if no fix is currently available, we request clear communication regarding the timeline for a resolution and any interim safety measures that can mitigate this risk.

The new steering wheel design has buttons for left and right turn signaling. these buttons often get stuck/jammed and prevents the driver from successfully signaling. this is dangerous on the freeway where you are having to fiddle with the jammed buttons while lane changing at high speeds.

The vehicle consistently has pillar camera blockage warnings. i have had this repaired once but it still happens. this would not be a problem except the vehicle offers no other cruise control than adaptive. my concern is the vehicle consistently has phantom braking ( listed in a separate complaint i have made). i am concerned the two issues are related. the last time this happened is reported below.

The car consistently has phantom braking. the speed will drop around 15 miles of speed immediately. it also will slow on rolling hills and random long turns on cruise control. most recent date listed

Turn signal button frequently gets stuck and will not activate. this prevents driver from being able to properly signal when changing lanes and causes very dangerous situations, particularly when trying to exit the highway. my vehicle has not been inspected by the manufacturer, but this issue is very common across owners' forums. no warning signs or messages prior to failure.

The turn signal often fails to operate. it features haptic feedback instead of a physical button. this design is impractical, potentially dangerous, and unwise for use in vehicles.

The turn signal buttons stick when pressed sometimes and don’t activate the turn signal. you have to keep pressing repeatedly which causes a hazard

The contact owns a 2024 tesla model 3. the contact stated that while using the right turn signal, the signal seized and failed to turn off and remained engaged. the vehicle was taken to the tesla service center; however, the service tech was unable to determine the cause of the failure. the tesla service center declined to provide a steering wheel replacement. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was approximately 1,800.

12/26/2024 around 5-6pm, full self drive abruptly tried to accelerate into the intersection while sitting at a stop light. i stopped it immediately but was very surprised as fsd v13 has been exceedingly reliable and a pleasure to drive. this is the 2nd time this has happened after the holiday update of fsd 2024.45.25.5 (v13.2.2). both times mine was the lead car at the light with no others ahead of me. this behavior has been reported multiple times in social media groups this past week by other fsd users. i entered a tesla service request but have not heard back other than an automated appointment scheduled at the service center 8 weeks from my request and the incident.

Touch activated car signal buttons often cease to work or allow input preventing safe and legally required signaling to show intended path of car to pedestrians and other vehicles. tesla say it’s normal behavior and won’t repair.

Rear display (1875931-00-d) glass breaking without any impact. tesla service center refused to honor warranty repair.

In instances of rain or snow. the horn along with the pedestrian warning system do not function properly and aren’t audible. it appears to me that there is water intrusion into the speaker of which the horn and pedestrian warning system both use and that is what muffles the sound.

In rainy conditions the horn does not perform as expected

Car horn is muffled or no sound when driving in rain or exposed to water. it takes 30min-4h to dry out to be fully functional again

Car horn is muffled or no sound when driving in rain or exposed to water. it takes 30min-4h to dry out to be fully functional again

When vehicle is in rain or sub-freezing conditions, the horn completely stops functioning. took vehicle to tesla service and was told, "technician inspected and found the vehicles horn to be working as expected at this time. technician noted that under heavy rain/snow the vehicles horn may not work as expected due to water accumulation in the cut out for the horn." the issue is reproducible every time the vehicle is exposed to rain or snow.

This is an ongoing issue since i bought this car. there is a vibration felt in the steering and throughout the entire car when driving both at low and high speed. it is felt more when driving at higher speeds.does not seem to be an alignment issue. car was taken to service center multiple times and will be going again in a few days to attempt to diagnose this issue. i do not know the source of this issue but it causes a lot of concern while driving. unsure whether something will break apart or will lose control of car etc.

When backing out, software doesn’t emergency brake or scream/beep/siren etc (no audible sound) when car is coming, just shows a red light on the screen. every other manufacturer has this audible and emergency feature. my relative had hit their tesla with another car since there was no beep or emergency braking with another car behind them. i have talked to many other people and they have said the same thing. it’s just a tiny red line that’s on the screen camera which makes no sense for a high tech car.

The front camera that is known as tesla vision consistently stays fogged up. this creates an issue when using auto-pilot that makes the car beep loudly and disengage auto-pilot putting others at risk if the car disengages and the driver is not quick enough to respond to the the disengagement. after several months of this and the problem does not go away after following teslas advice per their user manual of pre conditioning the car and de fogging the windshield for a long period of time, i have scheduled a service appointment. the vehicle i own has not been inspected by tesla, nor a third party service at the moment. there is no warning when the system will deactivate and i have had it happen several times on corners which is very concerning and scary when in the vehicle.

Specifically when in somewhat cool and cold temperatures the front drive unit is emitting abnormal high pitched sound that is intermittent at times and that is causing a distraction while driving and is very bothersome. tesla acknowledged they hear it but nothing is being done about. front drive unit should be replaced.

Vehicle was functioning normally prior to this event. around 17:30 on 02/10/25 i arrived at airport terminal to pick someone up. i exited vehicle, opened trunk then went back inside vehicle. upon putting the vehicle in drive i noticed problem with power steering. i had to use excessive force to turn the wheel. i drove forward 100 feet, then pulled over and called tesla support. after describing the issue to the agent, she instructed me to put vehicle in park and press and hold both scroll wheels on steering wheel to perform system reset. after 2 attempts the issue persisted. i then exited the vehicle, locked it manually from the app. after 5 seconds i opened the vehicle, put it in drive and steering worked properly. dry conditions - outside temperature about 30f i noticed that nhtsa is already investigating this issue for certain tesla model 3 and model y where power steering stopped working. while my issue happened while vehicle was stopped, i am concerned about it happening again while driving on highway

This vehicle has push button turn signals that have replaced traditional steering wheel stalks. these can be difficult and dangerous to use as the steering wheel is being turned especially when you are trying to signal direction in the now numerous round-abouts that are installed in florida and around the nation. they are also dangerous to operate during night time driving. i believe tesla should recall these vehicles and install steering wheel stalks similar to their older model cars and which have been in use on all the vehicles i have operated in the past 60 years. it is not a matter of just getting used to their operation. it is a bad design.

Turn signal capacitive buttons are incredibly hazardous for safe driving. they are failing to register inputs for me regularly as resting your finger on one as is natural in a normal driving position, locks the signal out for a period of time. i had to look down trying to work out why the signal button was not registering my intent to change lanes on a freeway causing significant distraction at a critical time. manufacturer refuses to do anything as they say it is just normal for the vehicle.

This is the 3rd or 4th time i have observed sudden unexpected acceleration when at a full stop at a light while using fsd supervised (v13.2.7 just updated). it first happened 2 or 3 times on fsd v13.2.6 when mine was the lead car at stop lights. this time i was at a stop light but obviously not the lead car. the truck in front of me was blocking view of the traffic lights. each time, i have hit the brakes immediately, so i don't know if the vehicle would stop on its own during these situations, but i have no issues with it safely braking at any other time. other than this intermittent glitch, fsd has been flawless on the hw4 next generation computer, which may lead to driver complacency not expecting this. i am reporting for awareness & hopefully correction. i have mp4 video files of the incident, but i cannot upload them here.

During freeway driving, turn signal buttons located on the steering wheel, which when working properly produce a tactile click, fail to click and engage the turn indicator. a service visit to tesla resulted in technician unable to replicate the issue. i was instructed to date stamp the problem. the next time i drove the car on the freeway, the problem repeated.

Turn signals on steering wheel don’t work sometimes. they also get stuck causing no signal to turn on.

See attached document for complaint.

Complaint: i took delivery of my new tesla model 3 on [xxx], and noticed it pulls hard to the right from day one. the steering shakes constantly, feels unstable, and loses traction—sliding sideways and lurching above 40 mph. it’s dangerous on highways; i’ve nearly lost control multiple times. service wait times delayed my first visit over a month. service history: tesla service, dedham, ma, three visits: [xxx]: techs confirmed pulling, performed alignment—issue unchanged. [xxx]: pulling replicated, alignment redone—no fix. [xxx]: supervisor test-drove, claimed no issues, said “normal operation,” and refused further action. third-party input: on [xxx], electrified garage (amesbury, ma), a tesla/ev specialist, replicated the pulling, shaking, and instability. they suspect a suspension or steering defect (e.g., rack/control arm) and urged tesla review, citing warranty coverage and parts limits. they called it a safety risk. current state: the car’s unusable—shaking intensifies above 40 mph, slides unpredictably, and steering resists. i’ve stopped highway driving after near-misses. tesla’s “normal” ignores this danger. available for inspection on request. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Tesla has told me the ap4 computer has failed in my car which has resulted in them having to replace it. this issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, vehicles built in gps to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. this has increased the safety risk of my vehicle tremendously... tesla has not seemed to publicly acknowledge the issue yet either.

Phantom braking occurred three times with this vehicle, all three times, the car abruptly stopped while driving for no reason: 10/30/2024 at 8:03am 2/10/25 at 7:47am 3/6/25 at 5:55pm

Tesla cars use loudspeaker that mimics the car horn when used. in rainy conditions this speaker becomes very muted and the horn is barely heard even when right next to the vehicle. when reaching out to tesla they say this is a normal occurrence and the will sound normal again once the speaker dries out. this shouldn’t be normalized and poses safety concerns in rainy conditions.

See attached document for complaint

While driving from costco in fountain valley to best buy in costa mesa, i was using fsd for the entire route. everything was running smoothly until we approached south coast drive near the i-405 interchange (costa mesa, ca). at that point, the fsd system incorrectly directed the vehicle to enter a freeway off-ramp, effectively driving into an i-405 freeway exit ramp in the wrong direction. this created a highly dangerous situation, as the ramp was intended for vehicles exiting the freeway, not entering. fortunately, i was able to take over control of the vehicle and prevent a potential accident, but this was a very close call. incident details •date: march 21, 2025 •time: between 2:00 – 3:00 pm •location: south coast dr near i-405 on/off-ramps (costa mesa, ca) •route: costco fountain valley → best buy costa mesa •navigation mode: full self-driving (beta) enabled throughout •conditions: daylight, dry roads, moderate traffic what happened •fsd turned the car onto a road segment that functions as a freeway exit. •the vehicle entered the lane facing oncoming traffic exiting from i-405. •i immediately disengaged fsd and took manual control to correct the situation.

Turn signal buttons jams occasionally. very difficult to reproduce due to the infrequent nature of this issue, but it happens about twice a week in daily driving. several owners of this model vehicle have reported the same issue on the forums. dealer/manufacturer refuses to address this issue other than to say they know this is a know issue. in several instances, the turn signal button jams at very critical turns on the highway which created a safety hazzard. i have several video clips of this occurrence.

Multiple instances of phantom braking, car will suddenly slam on brakes without any indication of danger or anything to avoid. this has happened at least a dozen times and we are fearful that it will cause an accident. vehicle will also alert lane departure and attempt to automatically adjust, turn to another lane while in the appropriate lane. multiple incidents, at least 30 in 6 months of ownership. no collisions as of yet, concerned there could be.

The office of defects investigation (odi) is opening a recall query to assess the remedy adequacy of recall 23v838. on december 12, 2023, tesla filed a defect information report (recall 23v838) applicable to all tesla models produced and equipped with any version of its autopilot system, which tesla described as an sae level 2 (l2) advanced driver assistance system (adas). autopilot is the simultaneous engagement of tesla’s traffic-aware cruise control (tacc) and autosteer. in describing the safety defect, tesla’s defect information report (dir) explained that “the prominence and scope of the system’s controls may be insufficient to prevent driver misuse,” and tesla committed to the deployment of a multipart remedy aimed at improving system and engagement controls and reducing mode confusion. ea22002 (upgraded from pe21020) was opened to investigate whether tesla’s autopilot contained a defect that created an unreasonable risk to motor vehicle safety and involved extensive crash analysis, human factors analysis, vehicle evaluations, and assessment of vehicle control authority and driver engagement technologies. the work conducted in these investigations aligns with tesla’s conclusion in its 23v838 recall filing. during ea22002, odi identified at least 13 crashes involving one or more fatalities and many more involving serious injuries in which foreseeable driver misuse of the system played an apparent role. tesla filed recall 23v838 to address concerns regarding the autopilot system investigated in ea22002. following deployment of the remedy in recall 23v838, odi identified concerns due to post-remedy crash events and results from preliminary nhtsa tests of remedied vehicles. also, tesla has stated that a portion of the remedy both requires the owner to opt in and allows a driver to readily reverse it. tesla has also deployed non-remedy updates to address issues that appear related to odi’s concerns under ea22002. this investigation will consider why these updates were not a part of the recall or otherwise determined to remedy a defect that poses an unreasonable safety risk. odi is therefore opening this recall query investigation to further evaluate the adequacy of the remedy for recall 23v838.

Smart summon and actually smart summon are features on certain tesla vehicles that allow a user to remotely move the vehicle to the user or to another designated location, through use of a phone app. the office of defects investigation (odi) has received 1 complaint (voq) alleging that an actually smart summon session resulted in a crash and has reviewed at least 3 media reports of apparently similar crashes. all four incidents involve the subject tesla vehicles operating in actually smart summon failing to detect posts or parked vehicles, resulting in a crash. actually smart summon replaced smart summon and provided users with extended vehicle operating range while expanding vehicle connectivity through phone app live camera feeds and increased user latency experience. odi has received 12 smart summon related voqs alleging crash typology similar to the crashes experienced by users of actually smart summon during sessions with little time for operators to react. odi is aware of multiple crash allegations, involving both smart summon and actually smart summon, where the user had too little reaction time to avoid a crash, either with the available line of sight or releasing the phone app button, which stops the vehicle’s movement. tesla has not reported any smart summon or actually smart summon crashes through the standing general order for crashes involving ads or level 2 adas, which requires reporting of crashes on publicly accessible roads. odi is opening this preliminary evaluation to investigate actually smart summon’s capabilities as they relate to the subject and similar crashes, including the system's operation and field performance in fsd equipped vehicles and vehicles included in free trial offers. nhtsa will evaluate the top speed that a vehicle can attain while actually smart summon is engaged, designed-in operating restrictions for usage on public roads, and line of sight requirements. nhtsa expects this preliminary evaluation to include review of remote vehicle control through the phone app at various distances and lines of sight, including app connectivity delays resulting in increased stopping distance and the ability to utilize actually smart summon in roadway environments or operating conditions for which the current version of the system is neither intended nor designed. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.

The office of defects investigation (odi) has identified four standing general order (sgo) reports in which a tesla vehicle experienced a crash after entering an area of reduced roadway visibility conditions with fsd -beta or fsd -supervised (collectively, fsd) engaged. in these crashes, the reduced roadway visibility arose from conditions such as sun glare, fog, or airborne dust. in one of the crashes, the tesla vehicle fatally struck a pedestrian. one additional crash in these conditions involved a reported injury. the four sgo crash reports are listed at the end of this summary by sgo number. odi has opened a preliminary evaluation of fsd (a system labeled by tesla as a partial driving automation system),which is optionally available in the model year (my) 2016-2024 models s and x, 2017-2024 model 3, 2020-2024 model y, and 2023-2024 cybertruck. this preliminary evaluation is opened to assess: -the ability of fsd’s engineering controls to detect and respond appropriately to reduced roadway visibility conditions; -whether any other similar fsd crashes have occurred in reduced roadway visibility conditions and, if so, the contributing circumstances for those crashes; and -any updates or modifications from tesla to the fsd system that may affect the performance of fsd in reduced roadway visibility conditions. in particular, this review will assess the timing, purpose, and capabilities of any such updates, as well as tesla’s assessment of their safety impact. sgo report numbers: 13781-8004, 13781-7181, 13781-7381, 13781-7767. to review the sgo reports prompting this investigation, go to nhtsa.gov.