2024 Kia Carnival

Sliding doors do not have a safety feature to open back up if a person is still in the way. my [xxx] mom got pinned between the door and side of car where it shuts. doors were still trying to close with her in them. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The passenger automatic sliding door closed on my arm and required a lot of effort to push it back open. i’d it was my child standing there he would have been seriously injured. the problem has been reproduced, but i’m terrified to actually leave my arm there to see if it will close on it again. nothing was inspected and there were no warnings prior to this happening.

Seat belt is torn

While driving at low speed (35mph or less), we heard a dull “pop”. we then noticed a large crack on the passenger side of the windshield beginning at the edge of the glass. after parking in our garage, i inspected the crack, which was at least 8 inches in length. as suspected, there was no sign of any sort of impact. the windshield spontaneously cracked. after approximately 2 hours of the car parked and off in the garage, i checked the windshield again. the crack had grown by another 3 inches in that short amount of time. it is important to note that we have only had this brand new 2024 kia carnival for one week at the time of this issue. i was disappointed to find many accounts online of this same problem in various new model kias, particularly tellurides and carnivals. there is even a class action lawsuit. the visibility and structural integrity of a windshield are paramount safety elements of any car. i cannot confidently put my family in this car if i cannot trust the safety of the windshield. additionally, no car owner who has spent $40,000+ on a brand new vehicle should be dealing with this kind of problem. i have no confidence that this won’t be a perpetual issue over the lifetime of this car, which i bought with the intent to keep for at least 10 years to serve my growing family.

On monday 07/24/2023 (a clear sunny day) our less than 1 month old kia carnival spontaneously developed a crack in the middle of the drivers side of the windshield and over the course of a few hours this crack grew to over half the windshield. outdoor temperature was around 82 degrees. there was no impact that i know of and when you look at the windshield there is no evidence of an impact. no chip, no star, nothing. it looks like the crack started from the literal edge and spread to the middle. having a brand new vehicle plus having bought all the extended warranties i thought, ok we are covered. the kia dealership said "must have been an impact" and "we don't do glass". they also told me "it's safe to drive, the windshield won't shatter". ok it's got a crack you can literally see growing and they are trying to tell me its perfectly safe to drive? this is clearly a manufacturing defect and the manufacture did not seem interested in it. i have serious concerns about the safety and reliability of this windshield even after replacement. when i was researching companies to replace the windshield because the dealer told us "we don't do glass" i found this is a common complaint (there's even a class action lawsuit against the telluride for windshield failure). if i thought this was a manufacturing defect before i am convinced of it now.

Hi i just purchased this veichle yesterday from the kia dealer “ https://www.almkiasouth.com/?utm_source=organic&utm_medium=gmb&utm_campaign=local“ this morning i was just looking at the setup and the car was in idle. my little son who was in barefoot screamed when the accidentally touch the under the seat me tail rails. i’ve informed the dealership about this today 8/12/2023. when i searched in internet i found the below blog. this is strange how kia has still not fixed this danger safety issue? i’m sure this is not easy to notice unless someone with barefoot tries to touch the rails. please take this to kia seriously and have a recall open. this is really danger. when i touched and checked every where the rails were hot under the middle sit not the far side ones. like someone mentioned in the blog possibly the rails are just above the exhaust and no proper sealing is there otherwise why the middle rails will be hot and not the side ones? https://www.carnivalforums.com/threads/floor-rails-getting-hot-while-idling.690/

The contact owns a 2024 kia carnival. the contact stated that upon inspection, he became aware that the mechanism for the slide-flex seats became extremely hot to the touch, with occupants unable to touch the surface without shoes. the vehicle was not taken to the dealer or an independent mechanic. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was 4,969.

Leakage on power steering column, steering little bit hard to handle and some issues while driving at straight line highway,. heated area, second row seat underneath flooring, electrical issue about seat concerned!

Hello, this is my second report file on your team. the first filed is sept 8 2023, its all about my steering column issues, ill already talk with kia customer care unit, they said its still working on, i talk also with my dealership service center, they said its still waiting for the back orders, its almost a month this vehicles is still have leakage, its unsafe because this is a part of steering wheel, if the seal are stock inside, then when i running my vehicles around 65mph in a highway then ill have my 2 kids at the back then accident may do happen, its a big problem for us, i think i reported this vehicles since 2600 miles then now its already 3k plus miles already. the dealer doesnt give me a loaner because they said theres no available! i have only one vehicles we have, please please, this is consider a safety issues, i called how many times your agencies about this but they dont understand my concerned. they said they base on recalls? a lot of kia carnival same like my issue, one of my friend suggest to call you or have a file a report on your agencies so you can help to push the dealer or manufacturer to solved this issue, im hoping that you can help me guys to solve this issue. im so thankful because i have till now safe my family while driving. i put a file attached. please guys help me for this concerned! i reported this leakage since 21 of august 2023 to the dealership then scheduled me around 28 of august 2023. then they said wait for 10 days, till now theres no updated about this,. and they are not concerned about this issue,. i hope this concerned will be highly favorable,. and focus for our goal to help concerned citizen of the united states. god bless america! regards, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The steering wheel was clicking at low speeds (turns after stops, turns in reverse and while parking). the kia dealer initially said it was an improperly routed air bag harness and said they fixed it. the noise returned within a day. when i brought it back, they identified cables from the air bag were slipping from the hold down clip causing the air bag wires to rub on the steering wheel. service advisor noted the airbag and clock spring harness were not being held down by the wire hold clip. the technician put two zip ties to attach the wire harness to the hold down clip.

After driving a short period of time the metal rail tracks that allow 2nd row seats to slide are extremely hot to touch on the inside of the car. very dangerous could cause a fire if i had a blanket on the ground or a piece of paper. also hot enough to burn my childs feet if she steps on them getting in and out of car.

The contact owns a 2024 kia carnival. the contact stated that the vehicle was designed with a manual and an automatic control system that allowed the seats the move forward. the contact stated that he activated the automatic control button on the left side of the second-row driver's side seat to move the seat forward. the contact stated that the backrest of the seat lowered, and the seat moved forward abruptly within a second and struck the right side of his forehead. the contact sustained a bruise. the dealer was not notified of the failure. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 500.

I hit a piece of 4x4 in the road that fell off of the vehicle in front of me. in doing so, i thought i busted my front driver’s side tire, but later found out at the dealership that my rim is completely split. i'm baffled at the fact that the wheel failed as severely as it did, so were the technicians who witnessed the damage. i was driving 50mph when it happened & i'm worried about major safety issues & the integrity of the other wheels. i was told by the service advisor that a new wheel could be ordered for $1,100.00 however, the delivery is backdated with no delivery date in sight. i'm currently driving on a spare tire that is only good for driving 50 miles. i drive approximately 68 miles per day to get my children to & from school & to & from work & i have been driving on this spare tire since the incident occurred. i feel this is a safety hazard to not only myself & my family, but other drivers on the road. i am concerned that other carnival drivers could hit a pot hole or speed bump just right & have the same thing happen to them or cause them to lose control of the vehicle. **i would like to upload a photo but that feature does not appear to be working from the button below, please contact me if you wish to have the photo.**

The contact owns a 2024 kia carnival. the contact stated that while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. the vehicle was shuddering and vibrating while attempting to accelerate with the check engine warning light illuminated. the vehicle was towed to the dealer on several occasions, but the cause of the failure was not determined. the manufacturer was notified of the failure. the failure mileage was 3,500.

In june 2023, i purchased a 2024 kia carnival with approx. 17 miles on it. one thing i noticed after purchasing the vehicle is when i pushed the button to close the power sliding door on the driver side of the vehicle is that halfway during closing it would hesitate, open back up slightly, and then proceed to close. i didn't think anything of it at the time. prior to [xxx], i had the same issue again but this time the door stopped halfway while closed and just went back and forth over and over again. it did this continually until i turned off the power sliding door and manually closed it. on [xxx], i took the vehicle to a kia dealership and explained the problem to them and they kept it for a day and stated there was nothing they could do because they could not replicate the problem. kia wanted to charge me a $180 diagnostic fee which i refused to pay because i knew the problem existed and i had purchased a warranty through kia which they stated they would not honor unless they found a problem. they advised me to video record the issue if it happened again. prior to [xxx], the issue happened again only this time my 3 year old child was almost caught in the door, but my wife grabbed her and in doing so the door closed on my wife. after this incident, i was able to duplicate the issue two more times and was able to get it on recording. on [xxx], i took my vehicle to the same dealership and left it for a week. i provided them with my videos. during this time the issue also happened with the service rep and she also had two lube techs witness it, but this didn't satisfy them enough to say they could fix it. eventually a tech worked on it and stated code "b15a200" showed as "pending" but they needed an "active" code in order to do any work on it. this code showed as "lh outside door handle switch short low". kia again stated they couldn't work on it because the "tech" ever duplicated the problem. the problem has still persisted. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2024 kia carnival. the contact received notification of nhtsa campaign number: 24v025000 (structure) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Driver was approaching the end of [xxx] and attempted to turn left onto the ramp to [xxx] but without prior warning the brakes and the steering wheel failed and he couldn’t turn or stop the car which resulted in the vehicle hitting the guardrail. the driver endured injuries on his hand, and overall emotional trauma. my insurance company refused to check the cars computer to prove that the car indeed failed. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I was driving down the interstate and the front sunroof shattered while the vehicle was in operation. we were not passing under an overpass and there was not car ahead of us to kick up debris to cause an impact on the sunroof.

1 - electrical systems, all advanced driver assistance systems, blinker, analog speedometer, digital speedometer, rpm gauge, climate control systems, were all showing as failed or malfunctioning while driving. driver's unsure if other systems were affected. driver distractibility was drastically increased and driver and passenger safety was at risk. unknown component at fault, still in service at dealership. 2 - very distracted driving, all dashboard lights blinking erratically and beeping noises constantly filling the cabin. blinker would not work and other gauges were not functioning so driver could not tell speed of vehicle. driver unsure if other systems affected such as airbags, lighting, braking systems, etc. family did not want to drive the vehicle. 3 - problem was not reproduced at dealership but vehicle produced 33 different fault codes. dealer states another 2024 kia carnival is in for the same reasons. 4 - the vehicle has only been inspected by bob sight kia employees. 5 - nothing else happened prior. vehicle had less than 200 miles on odometer when first incident occurred on [xxx], 2024. as stated previously, every warning indicator was flashing on and off sporadically. some warnings weren't on the dashboard screen long enough to read. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Windshield spontaneously cracked while sitting still. vehicle was parked on a hot day with ac running and windshield burst as if it were shot and cracks streaked across entire windshield by next day causing visibility issues. we are not aware of vehicle being hit by anything at the time it burst.

Horn not working. second time less than 1 year old. first time dealer said it was blown fuse. there are 2 fuses associated with horn shown on diagram. i tested continuity on both and they are good. i believe there is a deeper electrical system issue with this vehicle. quick forum search indicates this could be a widespread issue.

The seat tracks/rails (what the seats go forward and backwards on) are extremely hot. it burnt my daughter’s foot as she stepped down. my husband and i felt with our hand and it was uncomfortable hot for the both of us. this is a major concern and safety issue.

Car hit a ditch at over 40mph and rolled over on its side and no airbags deployed

I am currently sitting in the middle row, right seat with my wife in the driver seat and my [xxx] in the far left middle row seat. we just bought our 2024 kia carnival brand new from camelback kia a couple weeks ago. it has 1823 miles on it. as i’m sitting idled in a parking lot i pulled my foot out of my shoe and burnt my foot (hot black top in the summer kind of hot) on the rails for the middle seat and right seat (both in the middle row). it’s hot enough it feels like it could be a serious safety issue. i looked up this issue and there have been reports of fires because of this. what options do i have to get this resolved? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The rails/tracks that the seats slide forward and back on get extremely hot while the car is on. the seat rails/tracks are exposed so the seats can slide and passengers have to step on them to get in and out. the amount of heat coming from the seat rails/tracks poses a burn risk, especially to children’s delicate feet.

Just purchased the 2024 kia carnival lx seat package 2 months ago. my wife and i noticed the floor of the kia in the 2nd row up until the 3rd row gets so hot that it is unable to be touched. the railing system that the seats slide on get so hot that it will burn you. my children cannot stand on it or touch it or it will burn them. very high risk for causing a fire. we cannot put any belongings on the floor because we are afraid that it will melt and cause a fire. we do not want anything to happen to our family. this is extremely dangerous and after researching, this has been going on for years. something needs to be done.

Battery randomly died in the car overnight

Unknown. center rails for middle seat in second row were hot to the touch. the floor mats in the second row were hot as well as some items and a shirt on the floor. kids noticed heat, and at first i thought heat was accidentally on but confirmed ac was still on in the rear. could feel heat radiating, almost as if your hand was over the hood when hot. concerned about plastics melting, or a fire starting from this.

Rear passenger side seat rails getting extremely hot after short time idling <15 minutes. enough that i burned my foot tending to my infant in the middle row.

Brought vehicle in for repair sc292 vehicle roof trim. dealer (safford kia in fredricksburg, va) informed me that the trim was in good condition and does not qualify for the recall. i informed the dealer multiple times that the trim has already come off multiple times and is a hazard. they then reiterated that it didn’t qualify for a repair under their standards. same information was presented directly to kia care and i was given the same information. upon arriving home, a quick glance at the roof trim showed that it was, in fact, separated from the roof in one area and i was able to gently tug at the trim to remove it completely. the dealership failed to do an adequate inspection of the vehicle and repair it as they should have.

Floor rails are so hot, i had to cover them so my toddler and child could walk across them to get out of the van. the middle seats were taken out and the metal in the floor track gets so hot to even touch. underneath the car when the car is running is enough to burn one’s legs also.. this is a big issue with us and our kia and little children.

The contact owns a 2024 kia carnival. the contact stated that oil and grease were leaking from the steering column onto the floorboard mats. there were no warning lights illuminated. the vehicle was taken to the local dealer, where it was diagnosed that there was an excessive grease leak. the vehicle was cleaned and repaired, but the failure recurred. the manufacturer was contacted and opened a case, but no assistance was provided. the failure mileage was approximately 7,000.

Roof molding has either completely detactch or partial detached from top of vehicle 4 times now. they have attempted to glue it back on but it still fails! this is dangerous for other drivers and my family

Got in my vehicle one day and noticed fluid dripping from the steering column. i took it into jt's kia in rock hill, sc. at first they told me they were going to wipe off the "grease" then told me they needed to order a whole new steering column. i asked if it was still safe to drive and the service technician said no. i have heard this is a common problem with 2024 kia carnivals. hopefully if enough people report the problem, a recall will be issued.

Center rails for center seats get so hot they burn bare skin. (center rails in the floor)

Almost all cars next to me are unable to interpret my signal lights due to i) rear signal lights being so low and not at brake lint level, and ii) from signal lights being near the grill and not the corners. this is a huge problem when changing lanes. same with the reverse light being only on the rear bumper level - it is common for pedestrians and cars to not notice that the car is about to reverse. this is very dangerous and should not have been passed. kia must remedy this issue at once considering how many lives are at risk.

Purchased new kia carnival in may 2024. in august 2024 all of the warning lights came on and started cycling through to check every system. the warnings were the only thing that worked on the instrument cluster. all of the analog instruments stopped working: the speedometer, the tachometer, the fuel gauge, etc.. the blinkers didn't even indicate that they were working. i drove the vehicle directly to the dealership and they could see the problem, but then as quickly as it started it stopped. they said diagnostics did not indicate any problem so they were not able to find the issue to fix it. it started again in february.