2024 Honda Pilot

On three occasions, my car has not started as expected. twice i was at busy intersections at a stop, and when i started to go, the car shut off and would not allow me to restart the engine. the third time i had not been driving and was in a parking lot, trying to start the car to leave and it also would not start. when this happens, the brake locks, the steering locks, but the lights are still on around the center console. the start stop button goes black and refuses to work on all three occasions. i have had to wait and try again and try again and try again before the car will restart and allow me to drive again. then all of the panic alerts flash on the dash and cycle over and over and over telling me to see the dealer also saying there is a brake system problem. i do have a video of these, but my video is too large to attach here. this is very dangerous being stuck in an intersection with cars all around not being able to move. i took the car into the dealer today and they wanted to tell me that my battery was having interference or corrosion. the car is only one year old. they also said that the idle start stop was draining amperage from the battery perhaps keeping it from restarting if i were making short trips or in heavy traffic. either way, this is a huge problem and safety concern on my part. i am paying for a brand new car that i feel is unsafe. they did not share with me that there is an active investigation about this very issue. i feel they were not very transparent with me. down below, i will attach an image of what the dealer said about the issue when i visited them today.

Vehicle has many fault codes that will not clear. took to dealership and the state they believe its a wheel speed sensor and vehicle is safe to drive. flashing warnings include awd system problem, electric parking brake problem, brake system problem, brake hold system problem, electric power steering problem, antilock brake system problem, vehicle stability assist problem, hill start assist problem, trailer stability assist problem, hill descent control system problem, adaptive cruise control problem, lane keep assist problem, collision mitigation system problem, road departure mitigation system problem, low speed braking problem, auto high beam problem, parking sensor problem, antilock brake system problem, as well as drive mode change unavailable, rear hatch will not open, drivers seat will not automatically move into position once vehicle is started, vehicle will not shut off without having to hit the off button numerous times, and vehicle is not auto shutting off after the 10-15 min timeframe. dealer states they have ordered the part and is currently on back order. was told honda does not provide loaner vehicles for warranty work. seems strange that a wheel sensor could cause so many errors and shut off all safety features, brakes and drivetrain of the vehicle.

I was driving down the road and my sunroof exploded. it was random and there was no debris around. i had my cover closed so no glass fell into the car. looking at the sunroof it appears as if it exploded up.

Bought this brand new 2024 honda pilot touring model on oct 2023, the issue starts showing after driving it for only couple of hundreds miles, there is a very distinctive and constant loud popping and cracking noise coming out from the speakers while driving, no matter if the audio volume is set to high or low or zero or even when music player is turned off, looked it up online and found out it is a very common problem for honda for years now, and it is not just for the pilot lineup, it also affects their other models like passport & odyssey, it has something to do with the wiring process and improperly manufactured terminal of the fakra connector for the infotainment system. they have service bulletin (#23-047 & #23-046) and safety recall for the previous year models, but not for 2024 honda pilot yet, i think this issue affect safety because the popping & cracking sound is loud enough to distracting driver while they are driving to the point they cannot 100% focused on the road. and i'm sure my vehicle is not the only unlucky car for the 2024 honda pilot model, i hope honda address this issue as soon as possible, and also please prevent this from happing in the future, this is not my first honda car, i hope this will not be my last one.

I bought my 2024 honda pilot two weeks ago, it only has 300 miles and suddenly all the warnings indicating system failures were activated, engine check, lane assist, emergency braking, emission system, etc., it almost didn't start, it left me in road. it is not possible that something practically new is failing like that with two weeks of use and only 300 miles, that is not right, it is putting lives in danger. honda has to solve that

On december 14, 2023 i noticed there was an orange spot and several smaller orange areas that appeared under the clearcoat on my front bumper. i was unable to remove them through hand washing and waxing. i decided to take it in to two local body shops who pointed out to me that the fender was misaligned. after further review we found paint peeling and cracking on and under the hood as well as the painted area around the engine components. in addition, seam filler was left exposed on the roof in multiple spots, not prepped correctly, and just painted over. the pin stripe installed by the dealership was also peeling off. furthermore, the hood was painted (twice as thick) and other painted panels had a different paint thickness. i contacted the selling dealer directly (missed during pdi), and my nearest dealership to report these issues and to start case with honda for a resolution.

Today, while i was driving, the vehicle information display suddenly started flashing warnings indicating that the following systems were experiencing errors, leading to potentially reduced brake performance. i was advised to take the car to the dealer for diagnosis and immediate remediation: anti-lock braking system (abs) hill start assist lane departure and correction assist brake hold system however, when we stopped and attempted to turn off the car in the usual manner, it wouldn't shut down. it took two attempts to finally turn off the car. the indicators began flashing again when the car was restarted, but after turning off the car again and waiting for 10 minutes, then restarting it, the warning messages disappeared. i managed to take pictures of at least two warnings as they were displayed on the vehicle information screen: hill start assist and anti-lock braking system (abs). this is a brand new car, and it's concerning to encounter such issues with only 1,215 miles on the odometer. i request that the nhtsa investigate this matter with honda’s manufacturing to ensure these problems are clarified and rectified before they lead to any accidents.

Today, the same problem with my car reemerged immediately after i collected it from the dealership, where it was supposedly repaired for this issue. upon driving away, making three stops, and using both the brake hold and engine idle-stop features, i encountered the same malfunction, leading to the flashing of all warning indicators. alarmingly, the parking brake engaged on its own at traffic signals, and the car wouldn't turn off even when this issue was occurring. previously, i had provided the dealership with a detailed description and photos of this issue. they identified the cause as an improperly installed rear wheel speed sensor, which they claimed to have fixed and reset the error codes. however, the problem persisted right after i retrieved the car. i immediately returned the vehicle to the dealership. the car was still not turning off, and while they noted the issue, i am skeptical about their technical ability to diagnose and solve the problem effectively. i urge honda to promptly address this issue in collaboration with the dealership and to initiate recalls to prevent potential severe accidents. to replicate the issue, toggle both the brake hold and engine idle-stop features in various combination, and drive at a speed of 35-40 mph with 4-5 stops of around 30 seconds each toggle combination. when the issue reproduces, all the warning messages will illuminate, and the parking brake will engage automatically. i suspect the drive controller getting reset due to some electrical tripping when brake hold and/or engine-idle stop is toggled which is causing a cascade of failures.

I bought the car on 11th of november it’s has now 8000 miles today 1/24/2024 all the check engine and warning safety lights came on i went to the kay honda dealership to find the problem he says u have to get appointment also i complained at the dealer whom i bought car from about the brakes is not working properly as a new car with no attention mentioning to me cause that’s a big truck so the brakes like that also complained about the axles makes noises when backing like it broken i got pics for the dash board showing the issue

The doors on my new honda pilot have an extremely sharp, hazardous, protruding edge on the lower outer corner at the bottom of the doors. the edge is so sharp, that while exiting the passenger door, it punctured my left leg in my calf on the left side of my shin bone. this required me to have 12 stitches in my leg. the laceration was very deep and exposed my then swollen bleeding inner tissue. the impact forced the outer skin underneath my intact layer of skin creating a v shape like the edge of the door. this required extra time and care to first get the buried skin out so that it could then be sewn back together. the edge was very pointed hard and sharp. there needs to be a protective covering (rounding the edge) so it won't be so sharp. or adding additional rubber or plastic, preventing it from piercing a leg. in the photos ,it is the black protrusion that is sharp not the white metal on the door. it is a little difficult to see from the photos, but it is a hard sharp black edge that is pointed and what caused the damage to my leg.

The wheel speed sensor has malfunctioned. warning lights, messages, and alarms displayed that multiple safety features were not working and that the dealer needed to be contacted. some of the messages included: parking brake system failure, cruise control system failure, vehicle stability failure, road departure mitigation system, lane keeping assist system, auto high-beam problem, etc... the warnings first appeared on january 8, 2024. the pilot was taken into the honda dealership on january 9, 2024. it remains there with no definite time for the problem to be resolved.

The vehicle was purchased brand new on feb 1st 2024. while driving on the highway on feb 5th 2024, with only 105 miles on the odometer, and no prior warning messages/lights, many warning messages were suddenly displayed on the dashboard, repeating one after the other, instructing that various safety features were disabled, displaying: "parking brake not available", "brake system problem", "brake performance may be reduced", "brake hold system problem", "anti-lock brake system problem", "vehicle stability assist system problem", "reduced traction and handling", "electric power steering system problem. steering assist reduced", "hill start assist problem. vehicle may roll upon brake release", "trailer stability assist system problem", "hill descent control system problem", "adaptive cruise control system problem", "lane keeping assist system problem", "collision mitigation braking system problem", "road departure mitigation system problem", "low speed braking system control problem", "auto high beam problem", "parking sensor problem". in addition, after coming to a full stop and shifting to park, (or, turning off the car) the tailgate would not open regardless of how we tried (dash button, remote key, tailgate handle, foot swing). also, the car would not turn off after pressing the on/off button. the button would need to be pressed repeatedly to turn off the vehicle. all of these safety systems and functions were disabled at the same time without prior warning while driving at highway speeds. the honda dealer confirmed the problem, inspected the vehicle, and concluded a faulty abs control module is to blame. we know of one other 2024 honda pilot owner in our neighborhood who experienced the same issue, which makes it likely that this is a common problem. honda should have designed redundancies to prevent sudden simultaneous failure of so many safety systems. honda should recall all affected vehicles to replace faulty abs control modules before people are hurt.

The windshield that is installed on my vehicle distorts the view as you look through the windshield. it warps what you see looking through the windshield. i can best describe it as looking through a funhouse mirror or looking through some strange prescription glasses. it is very distracting and has caused me to nearly get in an accident. it gives me a headache with only moments of use. i don't feel safe driving the car. it is very hard to see and judge distance in front of the vehicle. i notified the dealer, and they said honda knows about the issue. i have been waiting on the replacement windshield for 3+ weeks as the dealer said the windshields are backordered. i am stuck paying for a car that i can't drive safely.

The cargo area carpet assessing to the spare tire was soaking wet after the car driving in raining condition and go to car wash. the car already service once at the honda dealership and they seal the cargo area gap. they said it’s manufactured defect and they need to reseal it. water damage of trunk cargo area, cargo carpet and possibly car sensors on back of the car causing sensor malfunction. i am going to bring the car back to dealership and have them check the car again.

1: all system warnings on to include auto lights and brake system warning (there were at least 10 warnings) - auto lights stopped working 2: car would not turn off - needed to press shut off button up to 10 times 3. remote start started car and then would not shut off and locked us out of the car - was unable to get in with key fobs for over 45 minutes, finally used emergency key in the fob and somehow the back door opened and we climbed through to turn off car.

New vehicle rough shifting from gear 1 to 2

I noticed the windshield was distorted and wavy after purchasing my 2024 elite. honda approved the first replacement right away. the dealership claims the replacement windshield is defect free because they are annoyed with me. the replacement windshield also has rippling and distortion that is very dangerous and is completely unacceptable. honda is suggesting i take it to another dealer. i already tried that, but was refused service because they found out i just had it at another dealership. dealerships don’t want to get involved with this known issue by honda. honda does not care about customers safety and repeatedly says they can’t do anything unless the dealership confirms there is an issue! this is absurd and downright dangerous!

While driving in the city a warning came up on the dash stating "supplemental restraint system problem. see your dealer." and the red seat belt/air bag symbol turned on and remained on for the remainder of the drive home (about 45 min at variable speed). as soon as i got home i turned the car off and back on and the warnings disappeared. i drove the vehicle for another 30 minutes and the warnings did not re-appear. however, i noticed that the seat belts used to tighten / lock while the vehicle was in d (drive) but they no longer do. i also tried performing a hard stop in a safe area to see if the belt would lock while my body was jolted forward but it did not. the vehicle had 6 passengers when the warning first came on and all of us experienced loose belts. this makes me concerned about the functionality of the restraint system, especially in the event of a crash.

Every time i drive my 2024 honda pilot i get dizzy and a headache from the distorted windshield. this is very dangerous to drive like this everyday to my jobs.

Several crunching noises and knocking noises when moving the steering wheel at low speeds.

My pilot has less than 1300 miles on it and when in lower gears the transmission will rev high, hesitate, then jerk forward, at times feeling as though it’s losing power before the gear catches. called the dealership who told me it’s normal and without any warning lights on they won’t find anything.

On 3/9/24 while traveling west on i10 the panoramic rooftop window shattered. had the canvas from the sunroof been rolled back the shattered glass from the window would have come down on my husband and myself while driving 75 miles per hour. because the glass shattered it had to be taken back to the dealer for repair. which is still there 6/17/24. the glass was embedded in the track for the skylight. dealer is aware of issue.

Sudden automatic brake was applied for no apparent reason. there was no collision situation at all. car suddenly applied strong brake when we were driving at 40 mph. the car came to a complete stop on a busy road, luckily for us the vehicle behind was bit far back. it was so scary.

Sudden collision warning displayed on dashboard and brakes were automatically applied. no vehicles in front of me and vehicle behind was sufficient distance away. there was no collision situation at all. brake system light, collision warning light, and collision mitigation braking system problem - see your dealer displayed on dashboard. i pulled into parking a parking lot, stopped, and turned engine off. after restarting engine, error seemed to clear. dealer review is pending.

Clicking/clunking noise when turning wheel left or right. many complaints about this issue. steering rack is being replaced under warranty.

I hope this message finds you well. i am writing to express my deep concern regarding the ongoing safety issues with my leased honda, which i obtained in march 2024. shortly after leasing the vehicle, i noticed that the sensors would frequently activate and deactivate without any apparent reason. in may 2024, while driving, all the sensors turned on, deactivating all safety features and causing the car to swerve. the sensor lights remained on the next day, prompting me to take the car to the dealership. i was informed that the sensor and a camera required repairs, which were subsequently addressed. despite my concerns about the safety of driving this car, especially with three children, i was assured that the issue was resolved. i filed a complaint with honda corporate, and they indicated that the issue would need to recur 2-3 times before considering a different vehicle. unfortunately, on [xxx], all the sensors activated again while i was driving, causing the car to stop accelerating in the middle of a busy road with my children in the back seat. this placed us in a life-threatening situation, as other vehicles were traveling at high speeds. the transmission light also turned on, advising to avoid high speeds. the next morning, i reported the issue to honda and arranged for roadside assistance to tow the car to the dealership. during the towing process, the sensors activated again, and the car struggled to accelerate. once at the dealership, i provided videos of the car's behavior to ricardo, the service advisor, who acknowledged the severity of the issue. however, he later informed me that the sensors were not currently active, and the scanner could not detect any issues. despite keeping the car overnight for further testing, they were unable to identify or repair the problem. i was advised to either pick up the car or leave it with them, but no loaner vehicle was offered. i am extremely concerned about the safety of driving this car. i pay 685 monthly information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Driving at 45mph open highway many problems start appearing on drivers screen ,brakingsystem, problems with all safty systems, computer posting all kinds of problems , engineshaking would not accelerate. car towed to dealer on friday 8/2 as of 8/5 12 noon it is still at dealer , morristown tn honda fortunately a sfe place to pull out of rd was available no early warning of anything. have no knowledge of dealer findings at this point

When transmission is in "normal" operating mode and starting to move, it has a hesitation when shifting from 1st to 2nd gear, then the motor races and the vehicle lunges forward. i have taken it to the dealership but they said they found nothing wrong. the problem is worse when the motor is cold but it happens at any motor temperature. i have read about many, many people having this problem.

When pushing the accelerator there is typically anywhere from a 2 to 5 second delay before the vehicle starts to move. on average the delay is around 2 seconds, but there have been times where trying to pull into traffic the vehicle would not move for approximately 4 to 5 seconds creating a hazard. when the care is moving at higher speeds, the acceleration and gas pedal response is accurate, this only occurs when at a stand still or at very slow speeds. i have taken the car to the dealership to be evaluated and they informed me that the vehicle is operating as it is intended to and the delay is normal. i believe that this acceleration delay is inevitably going to cause an accident because it is difficult to gauge when the care is going to begin moving due to the inconsistent acceleration issue.

Strange clicking noise during low speed steering left or right and moving steering wheel while parked. honda dealer states they are unable to replicate issue. issue is very unusual for a new vehicle. multiple people have same issues on forums and facebook groups. this is a potential safety issue if there is a faulty electrical steering gear box or suspension component. honda needs to take responsibility and fix this issue instead of saying they can’t replicate it or that it maybe normal. i took video it is a sound that is audible inside and out.

Automatic emergency breaking applied at 50mph on a perfectly clear road with not a single car around. caused panic in the vehicle and would have absolutely caused severe collision if there were any cars behind. dealer said cannot do anything without reproducible issue. police was not called. thanks god nobody got hurt. not the first time this happens, it happened crossing railroads before. but this time there was absolutely nothing on the road.

I purchased a 2024 honda pilot on [xxx]. in march, between the 4th & 22nd (approx 1800 mi) i thought i saw a crack but as my vehicle had been parked in the parking structure where i live adjacent the ports of lb & la (prone to excessive dust) & recent rain/moisture causing the dust to form into lines i figured to wait until washing before confirming. on 3/22 i confirmed a crack - no point of impact. as i had planned a vacation to mexico i opted to photograph the crack and the vehicle in mexico capturing date and location stamp. i returned on 4/16. on 4/29 i took my vehicle to el monte honda. i let the service advisor know about the crack & upon inspection he found a 2nd crack - no point of impact. the advisor said they were scratches on the inside - 2 piece laminated. i pushed back because the visible thickness of the crack i discovered did not match the hairline feel. he convinced me that replacing the windshield could lead to other issues such as leakage - a known problem on the current generation so i asked him to note the damage - he noted a scratch. i took the vehicle but ultimately decided it wasn't fair as both were in drivers line of sight. upon return he said the system used to communicate between the dealership and manufacturer was down and would have to come back. i called 2 months later - no return call. 9/13/24 i decide to go to local dealer (long beach honda). the service advisor inspected and said he would call honda but did not. driving away i noted a smudge where the advisor located a crack - a 3rd crack, no point of impact. called honda & they said no record of me going to the dealer. closed case. on 10/1 i returned to lb honda with a record from 4/29 and images. he said possible glass delamination but only because a boeing engineer reenforced stress cracks. he did not return calls nor advise honda. called honda. they refuse to do anything without a diagnosis and service advisors are running away in what appears a deliberate effort. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Steering makes clicking and creaking noise after vehicle is warmed up and driving slow, like parking. took it to mcgraft honda and service adviser heard the noise. dealership then informed me that the tech could not duplicate the noise and told me it’s normal to hear noises while turning.

Just returned back home from a quick drive and the vehicle was sitting in my driveway. after about 20 min i walked by the car and noticed the entire back window in multiple pieces. there was no one that walked by or drove by. pieces of glass were noted to be 10 feet behind the vehicle on the driveway. there was no one in the vehicle at the time and nothing in the trunk area that was potentially pressing on the glass. vehicle was towed to the dealership where it was collision wrapped until the glass could be replaced.

While driving on the interstate loud pop and can hear glass from sunroof crack.

When shifting from 1st to 2nd gear, the motor dips in rpm's then speeds up quickly. i now have 5000 miles on the vehicle and it is still happening. it's a safety hazard that the honda service dept says is normal. on many quorum's, many people are complaining about the same problem. my local mechanic says that the electronic sequence of the transmission needs refreshed but has to wait for a honda repair directive. others have said that this issue is in one in three honda pilots with 10 speed transmissions.

The vehicle started having issues initializing the auto-ignition system. it would give various notification, like system warming up when it wasn’t cold, or system disabled for some reason. then it started shifting to park when stopped at light. then it stalled multiple times when the ais would initialize. dealer said it was bad battery and swapped it. driving away from dealer after service approached a stop light and came to a stop. the vehicle stalled again and went completely dead. no electrical at all. stranded at intersection. vehicle has been at dealer for 3 days, and waiting on response. they haven’t been able to find anything yet.

See attached document for complaint.

While driving on the highway, the panoramic roof shattered on its own with no outside or inside influence. this put the safety of myself and others at risk as the noise was similar to a weapon being fired at point-blank range. additionally, had the panoramic roof curtain not been closed, glass would have fallen onto my children. this problem has been reported by others online, and there is a class action lawsuit against honda for it. i'm working with my local dealership, and they're refusing to repair it under warranty. honda corporate states that if the dealership refuses to repair it under warranty, that’s their right and they, honda corporate, cannot help me. i have photos taken immediately after it occurred, as well as video and audio from my dash camera showing that nothing impacted the vehicle. there was no prior warning that would allude to the possibility of the panoramic roof shattering.

The contact owns a 2024 honda pilot. the contact received notification of nhtsa campaign number: 24v900000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2024 honda pilot. the contact received notification of nhtsa campaign number: 24v900000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. the local dealer was contacted, and it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

I have received 2 recall notices on my vehicle. i have contacted my dealer, round rock honda, to schedule an appointment, they advised the soonest they could get the vehicle in is over 3 months from now. they claimed it is because the technicians have to be trained how to perform the recalls. however, the recalls are very basic. one is a simply a software upgrade, the other is checking to ensure the fuel is properly secured. i asked what if something actually broke on my car and if i would have to wait 3-4 months. they said no, they have reservation times for that, but they only allocate a certain portion of their reservations & service time to recalls. so the real reason they scheduled me so far out isn't due to training or actual capacity, its just not a priority.

1) 2024 honda pilot is a 7 passenger vehicle w/2wd towing rating of 3500 pounds.with 4 people in the rows 1&2, and 4-20 lb. suitcases in the cargo area behind the 2nd row, the rear suspension has extreme negative camber on the suspension and it looks like it's weighted down with a ton of rocks in the back.this causes excessive tire wear on the inside of the rear tires.i brought this into the dealership to address, and they said that it's normal.they declined to check the alignment specs, and said that they just put a couple guys in the 2nd row and all looked normal.must be inaccurate specs, or it has inadequate rear suspension and/or rear shocks.why would a vehicle with 60% of the passenger/weight capacity, and with not even set up with a towing hitch, have this kind of problem?this should be investigated as we've never had this problem with our previous honda's, or any other vehicle. 2) since new, we have problems with the acceleration of the vehicle, primarily from a standing start.when we try to gently press on the gas peddle it surges forward like a person in a sports car trying to spin the tires.this has nothing to do with the pavement as it's dry concrete, and it is very hard to get the vehicle to move forward without spinning the front tires.dealership says that it's normal as it just has to do with the gearing of the new 10 speed transmission and it's sensitive (huge understatement).this rapid acceleration is dangerous and can cause you to loose control, and even worse if we're driving on wet roads.i've never experienced a gas peddle/acceleration problem like this on any vehicle i've owned in 40 years, even sports cars.drive one of these pilot's and you'll see yourself! 3) honda's vehicle data privacy notice is extremely unethical and should be illegal.honda is collecting and selling it's clients personal info to third parties. they're trapping clients and compromising personal data and identity for even more money.this leads to identity theft.

Rattling noise when using heater. seems to happen when the car is cold and fan speed doesn't seem to change it much. once the car is warmed up it mostly disappears.

This 10 speed transmission is dangerous. it hesitates and jerks constantly. both up and down shifts will hesitate or drop into gears. while at speeds under 50mph the car will lurch and rock back and forth with some shifts. i'm current on all recalls. only 23,000 miles. i've taken it in to honda and did a ride along with the tech and he felt it too, but until there is a check engine light, theres nothing they can do to help me. this is a wide spread issue among owners when you search forums. please look into this issue and push honda to release a software update.

On june 3, 2022, the office of defects investigation (odi) opened preliminary evaluation pe22005 after the agency received voqs and several field reports concerning the auto idle stop (ais) feature on 2016-2019my honda pilot vehicles. the complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the ais function engaged. the subject vehicles are equipped with a 3.5l engine with a 9-speed automatic transmission. on january 6, 2023, honda released service bulletins 23-008 and 23-009. these service bulletins address the failure to restart issue in the 2016-2019my honda pilot vehicles, as well as the 2015-2020 acura tlx, 2016-2020 acura mdx, 2019-2022 honda passport, and 2020-2023 honda ridgeline vehicles. the repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. the first stage is a programmed fuel injection (“pgm-fi”) software update. the second stage is only deployed if the software update fails to remedy the issue. the second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. additionally, honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. odi continues to receive complaints of the ais failure to restart, with many complainants alleging the campaign countermeasures had been completed.nhtsa has reviewed honda's information request letter responses involving warranty claims, lawsuits, and consumer complaints in addition to odi's own data. this engineering analysis is being opened to further consider the potential safety defect, including gathering additional data regarding honda’s service campaign efficacy. odi is additionally expanding the scope to encompass all vehicles addressed in honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.

On june 3, 2022, the office of defects investigation (odi) opened preliminary evaluation pe22005 after the agency received voqs and several field reports concerning the auto idle stop (ais) feature on 2016-2019my honda pilot vehicles. the complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the ais function engaged. the subject vehicles are equipped with a 3.5l engine with a 9-speed automatic transmission. on january 6, 2023, honda released service bulletins 23-008 and 23-009. these service bulletins address the failure to restart issue in the 2016-2019my honda pilot vehicles, as well as the 2015-2020 acura tlx, 2016-2020 acura mdx, 2019-2022 honda passport, and 2020-2023 honda ridgeline vehicles. the repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. the first stage is a programmed fuel injection (“pgm-fi”) software update. the second stage is only deployed if the software update fails to remedy the issue. the second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. additionally, honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. odi continues to receive complaints of the ais failure to restart, with many complainants alleging the campaign countermeasures had been completed.nhtsa has reviewed honda's information request letter responses involving warranty claims, lawsuits, and consumer complaints in addition to odi's own data. this engineering analysis is being opened to further consider the potential safety defect, including gathering additional data regarding honda’s service campaign efficacy. odi is additionally expanding the scope to encompass all vehicles addressed in honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.

On june 3, 2022, the office of defects investigation (odi) opened preliminary evaluation pe22005 after the agency received voqs and several field reports concerning the auto idle stop (ais) feature on 2016-2019my honda pilot vehicles. the complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the ais function engaged. the subject vehicles are equipped with a 3.5l engine with a 9-speed automatic transmission. on january 6, 2023, honda released service bulletins 23-008 and 23-009. these service bulletins address the failure to restart issue in the 2016-2019my honda pilot vehicles, as well as the 2015-2020 acura tlx, 2016-2020 acura mdx, 2019-2022 honda passport, and 2020-2023 honda ridgeline vehicles. the repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. the first stage is a programmed fuel injection (“pgm-fi”) software update. the second stage is only deployed if the software update fails to remedy the issue. the second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. additionally, honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. odi continues to receive complaints of the ais failure to restart, with many complainants alleging the campaign countermeasures had been completed.nhtsa has reviewed honda's information request letter responses involving warranty claims, lawsuits, and consumer complaints in addition to odi's own data. this engineering analysis is being opened to further consider the potential safety defect, including gathering additional data regarding honda’s service campaign efficacy. odi is additionally expanding the scope to encompass all vehicles addressed in honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.

On june 3, 2022, the office of defects investigation (odi) opened preliminary evaluation pe22005 after the agency received voqs and several field reports concerning the auto idle stop (ais) feature on 2016-2019my honda pilot vehicles. the complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the ais function engaged. the subject vehicles are equipped with a 3.5l engine with a 9-speed automatic transmission. on january 6, 2023, honda released service bulletins 23-008 and 23-009. these service bulletins address the failure to restart issue in the 2016-2019my honda pilot vehicles, as well as the 2015-2020 acura tlx, 2016-2020 acura mdx, 2019-2022 honda passport, and 2020-2023 honda ridgeline vehicles. the repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. the first stage is a programmed fuel injection (“pgm-fi”) software update. the second stage is only deployed if the software update fails to remedy the issue. the second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. additionally, honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. odi continues to receive complaints of the ais failure to restart, with many complainants alleging the campaign countermeasures had been completed.nhtsa has reviewed honda's information request letter responses involving warranty claims, lawsuits, and consumer complaints in addition to odi's own data. this engineering analysis is being opened to further consider the potential safety defect, including gathering additional data regarding honda’s service campaign efficacy. odi is additionally expanding the scope to encompass all vehicles addressed in honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.