2024 Ford Bronco Sport

The contact owns a 2024 ford bronco sport. the contact stated that while driving 75 mph, the vehicle started to lose power. the wrench symbol warning light was illuminated with a message of a failure with the power train displayed. the vehicle was taken to a dealer however, the dealer was unable to determine the cause of the failure. the dealer replaced the knock sensors, and a software update was performed. the vehicle was repaired; however, the failure persisted while driving for long distances. on another occasion, while driving from state to state, the wrench symbol warning light illuminated with the power train failure message displayed. the contact also received a notification on his cellphone. the vehicle was repaired by another dealer; however, the contact and the dealer expected that the failure could recur. the manufacturer was made aware of the failure. the failure mileage was approximately 4,000.

The windshield on this vehicle is faulty. on online forms, others have commented on the same thing i am experiencing: the integrity of this windshield is so weak that within a couple months (sometimes just a few days) of having the vehicle, you can get multiple chips or cracks. on my last chip, i was driving on a michigan highway at least 30 yards from other vehicles when something chipped my windshield. i've had the windshield chip while going 65mph on the high way, and also while my vehicle was at a standstill at a red light and the car in front of me pulled away quickly, kicking up debris. people often comment that they cannot afford to constantly keep up with the unending number of repairs needed to fix the windshield. as a result, they're driving with reduced visibility which impacts all drivers on the road. adas is built into the windshield- if cracks/chips occur in this area, the adas can become compromised. the windshield also contributes to the strength of the vehicle in rollovers- lack of stuctural integrtiy due to cracks/chips impacts that. being an suv that sits higher, the bronco sport is more prone to rollovers that lower sitting vehicles. because the cost of replacing the windshield through ford is so high (over $1000) many opt not to replace it or use a non oem, aftermarket windshield which might not work as well with safety systems. this issue has been inspected by a safelite auto glass technician - he remarked that this is extremely common with the bronco sport, this vehicle is one of the most common models he repairs. this component is available for inspection upon request.

While driving on the freeway, my ford's sunroof spontaneously shattered. there were no vehicles in front of me, i live in san diego county and the weather was in the mid-60's and i did not have my air on. it sounded like an explosion or gunshot. i immediately pulled off on to the shoulder and saw the shattered sunroof, and since i was about to exit to my house, i continued home and called the california highway patrol to report a potential gunshot to my vehicle. however, when the office arrived, he believed it was an implosion from the inside of the vehicle outward. this did appear to be the correct assessment as there was no glass inside the vehicle (i had seen glass fragments falling around the outside of my vehicle and in front of my windshield at the time of the explosive sound). also, the glass was bent out towards the top of the vehicle consistent with an inside to outside breakage. i took it to my local ford dealership and ford has accepted responsibility for the defect and will replace my damaged sunroof at their cost.

The contact owns a 2024 ford bronco sport. the contact stated while driving 75 mph, the vehicle started to lose power. the wrench symbol warning light was illuminated with a message of a failure with the power train displayed. the vehicle was taken to a dealer however, the dealer was unable to determine the cause of the failure. the dealer replaced the knock sensors, and a software update was performed. the vehicle was repaired; however, the failure persisted while driving for long distances. on another occasion while driving from state to state, the wrench symbol warning light illuminated with the power train failure message displayed. the contact also received a notification on his cellphone. the vehicle was repaired by another dealer; however, the contact and the dealer expected that the failure could reoccur. the manufacturer was made aware of the failure. the failure mileage was approximately 4,000.

The contact owns a 2024 ford bronco sport. the contact stated that the driver's side front door locked without unintendedly. there were no warning lights illuminated. the vehicle was taken to the local dealer, who was unable to duplicate the failure. the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to the nhtsa hotline. the failure mileage was approximately 300.

The contact owns a 2024 ford bronco sport. the contact received notification of nhtsa campaign number 24v267000 (electrical system, power train) however, the part to do the recall repair was not yet available. the local dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

On [xxx], my 2024 ford bronco sport spontaneously burst into flames while driven by my [xxx] son. per a local bystander, there was smoke and fire observed around the undercarriage as he drove down the road. multiple vehicles began honking while stopped at a red light. a driver alerted my son of the fire. he was able to evacuate along with his [xxx] sister. as they were fleeing to the median of an active highway, the vehicle burst into flames. after several explosions the vehicle continued to burn and melt until the fire dept extinguished the flames. prior to spontaneous combustion, there were no symptoms of gas leaks or error messages. nor were there any fluid leaks. there were no error messages or signs of vehicle distress even while my children were driving & engulfed in flames. if bystanders had not flagged down my son, my children may have still been inside the vehicle when the fire & explosions consumed them. the fire department ultimately inspected the vehicle for damage. i am still awaiting their report. initial conversations on the scene indicated an engine fire. on june 11th, my insurer commissioned an engineer to inspect the vehicle for causation. no report currently available. the vehicle was brand new; purchased just 6 weeks ago. at the time we purchased, 2022 & 2023 models had an open safety recall for fire risk due to a fuel injection defect. there were no reported design updates for the 2024 model. nor were the recall fixes recommended in feb 2024 installed on my bronco purchased late april. it is my position that both ford & the dealership knew or should have known the 2024 models would have the same defect and fire risk. disturbing they sold their defective vehicle to my family. the dealership claims no responsibility or obligation to disclose risks. ford refuses to speak with me given total loss status. my only recourse now is through my insurance. my children remain traumatized by their near death experience. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Bought car june 27 and now being july 15 the car is completely dead and battery is dead. charged the battery up works now. but battery will need to be replaced. picture attached of battery after charging for 3 hours.

All 4 continental pro contact tx tires on 1 week old brand new purchased ford bronco sport vin [xxx] from ford dealer swelling on sidewalls in various points. after researching amongst other bronco sport forums issue appears to be common failure on new bronco sports equipped with continental pro contact tx tires. requested tires to be changed at dealer, they found 1 bronco sport with balled up sidewall issues and wanted to replace "like for like" admitting they have a some sort of factory defect but would not exchange tires for ones with "out" factory defect. i believe there is faulty construction on sidewall of tire or like ford dealer stated some sort of manufacturer defect. on certain continental pro contact tx tires from factory. symptoms were first noticed 6 days after having possession of new vehicle. and the swelling appears to be moving towards the tire tread itself. the swelling has become increasingly noticeable and raises concerns about the safety and performance of these tires for my family vehicle and others having the same issues. given the importance of tire integrity for vehicle safety, i believe this issue warrants immediate attention and investigation. i would appreciate it if you could investigate this matter and advise on any necessary actions or precautions that should be taken. ensuring the safety of consumers is crucial, and i trust that nhtsa will address this issue promptly. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

When i start my bronco, daily, there a vibration even as i drive out of my garage. once i’m on the road i don’t feel the vibration. i have taken my bronco to the dealer 2-3 times and they tell me the bronco doesn’t do as i stated to them. i can’t make this up, i think the mechanics are not sure what is wrong. i love my bronco and have owned many fords over the years and have never had this issue. they did tell me, i should drive it more and the vibration should stop. at least they admitted it was happening. i drive 16 miles a day, so i’m not sure how much i should drive daily , i’ve never been told i should drive more

Upon attempting to start vehicle every warning indicator flashed in series across the screen and the suv would not start nor was the vehicle lockable. also, the rear door and access glass (where tools, safety equipment, and spare tire is located) could not be opened. the vehicle would not start and could not be placed in neutral to push the vehicle to a safe location. the manufacturer informed me a "failure to communicate" was indicated in their system. had this occurred in an unsafe location such as on a highway or in a physically dangerous location occupants would be placed in danger from other moving vehicles and/or criminal activity. operators of this model must 1.) be able to place the vehicle in neutral when needed. 2.) be able to manually open the rear liftgate and/or rear glass to obtain safety and repair equipment. 3.) be able to manually lock the vehicle as needed to secure both occupants and contents. i have scheduled a maintenance visit/repair with an authorized ford dealer in joplin, missouri to address multiple instances of "loss of communication" as reported to ford motor corp.

Battery / 12v system failure. vehicle will not start, requires jump start to start vehicle. battery does not sufficiently re-charge while vehicle is running and requires jump start next time vehicle is needs to be started. this issue has left me stranded on multiple occasions. the dealer has not reviewed the vehicle yet and no parts have been inspected. problem first occurred two weeks into ownership / 400miles. there are no official indicators of issue, however i did notice that the auto stop/start feature does not function when driving as an early tell that the 12v system does not have sufficient charge.

Moof roof popped up from the center ripping at all edges, causing loud boom sound. glass shattered. no drastic change in temperature. no impact of object. newly purchased. dropped off at dealership to investigate.

This car has less than 2,500 miles on it, and it failed to go into gear when pulling out on a major highway. when it did slip into gear, it would only go 10 mph the whole way home. multiple alerts were sent to my phone; see below for specific alert info. the dealership said it was a loose wire after telling me they would replace the car, and over 60 sensors went off. alerts: service engine warning powertrain malfunction reduced power pre-collision assistance not available

Battery will not hold a charge longer than a few days. ford can see the bcm faults, on their end.

Vechicle battery will not hold a charge, longer than a few days. ford can see the bcm faults on there end.

Vechicle is again in battery saver mode. vechicle not safe to drive.

See attached document for complaint.

The contact owns a 2024 ford bronco sport. the contact stated that while his girlfriend was remotely starting the vehicle, the vehicle started rolling out of the garage independently. the vehicle came to a complete stop after crashing into another that was a vehicle parked in the driveway. the vehicle was unoccupied at the time of the rollaway. the air bags did not deploy. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

Auto start / stop feature stopped working after recall 24s24. took to dealership where battery was diagnosed at 57%. had no indication battery was failing. recall reprogram did not resolve issue.

When the car has been driven for more than 20 minutes it has erratic shifting issues shifting up or down. it is most notable when in stop and go traffic. four times it has given me a wrench on the dash cluster for powertrain malfunction/reduced power. at the time it suggests to contact a dealer. i pull over as soon as i can, shut the vehicle off, and restarted and the wrench goes away. it will then drive normal again. it has happened on 8/25/24, 10/5/24, and twice on 3/22/25.

I’d like to open a customer concern case. while i was driving on the freeway on, my gas tank was punctured after hitting debris in the road. it was a standard highway situation—not off-roading or anything extreme. the fact that the gas tank was damaged to the point of leaking or requiring repair is very concerning. it was a very large rupture. i believe the underbody protection may not be adequate, and i’m worried this could be a design or safety issue. i’ve taken photos and have a repair estimate. it was a very dangerous situation as one spark from heat could have sent my brand new bronco sport into flames. this all happened on the 5 freeway on the grapevine in california. i consider myself very lucky

The steering is temporarily disabled when the vehicle is in the auto off/fuel saver mode. i had an approaching ems vehicle that i was almost struck by because my vehicle was off due to that feature. the steering wheel was not responsive.

I was in reverse backing out and stopped with the brake and rolled the gear dial to drive until foot off brake and it stayed stuck in reverse and i moved backwards and hit a car behind me. i braked again and looked to make sure i was in drive, and i was. then, i took my foot off thee brake and it moved forward. also i notice a big delay in drive after having brake applied. i think the gears are sticking. or even a 2-4 second delay to switch from gear to gear.

In january 2024, the office of defects investigation (odi) opened a preliminary evaluation (pe24002) to investigate allegations of loss of motive power in model year (my) 2021 ford bronco sport vehicles. in april 2024, ford issued safety recall 24v-267 covering 456,565 my 2021-2024 ford bronco sport and my 2022-2023 ford maverick vehicles. the recall addressed occurrences of loss of motive power resulting from sudden degradation of the 12v battery during the drive cycle. when the battery failure occurs, consumers may experience a complete loss of engine power without the ability to restart, accompanied by the loss of 12v accessories, including hazard lights. the recall remedy consists of software updates to the body control module and powertrain control module, which were designed to provide improved detection of the 12v battery state of charge during the drive cycle and provide warning to consumers if the battery is degraded. odi has since received 15 vehicle owner questionnaires (voqs) describing loss of motive power incidents for my 2021 ford bronco sport vehicles that received the 24v-267 recall remedy. consumers describe that prior to the loss of motive power, there were no warnings related to the 12v battery or vehicle electrical system. additionally, multiple consumers reported that after the vehicle was towed to the dealership following the loss of motive power, the event was diagnosed to the 12v battery, and a battery replacement was the only required repair. odi is opening this recall query on my 2021-2024 ford bronco sport and my 2022-2023 ford maverick vehicles to assess the effectiveness of the 24v-267 recall remedy. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.