2023 Tesla Model 3

Trunk struts snap/come off. causing trunk to slam shut. damaging body. tesla states vehicle is safe to operate, however vehicle trunk does not latch down anymore and opens every time i hit a bump. the trunk allignment is also well off. the vibration of the trunk causes several electrical issues including automatic emergency braking. original problem occured september 15th 2023. issue was fixed and persists. current issue has been going on since february 18th 2025. issue is not yet resolved or fixed. tesla is not taking any action to repair issue at all. vehicle is unsafe to operate.

While traveling on the interstate at 75+ mph, which the cruise control engaged, the vehicle emergency braked 2 times during on one trip. the first felt like a fluke, speed was reduced by 10ish miles per hour. the second time was terrifying. i was traveling approximately 77 mph on the interstate and out of no where my vehicle slowed down significantly. i was too scared of getting hit from behind to look at the speedometer to know how much it actually breaked but it felt like it dropped down to 30 mph out of nowhere. luckily i was not on a busy stretch of interstate, the car behind me had enough time to slow down and there was no one else around. my husband and i were scared out of our minds, wondering why and how this happened. he immediately google and that is when we learned of 'phantom breaking" i have owned this car for less than a week and now i am scared to use cruise control. i don't even have the self driving or advanced auto pilot. thank god no one was hurt. this is more than a safety issue, this could be life and death. i read that this particular issue has been reported more often lately. i reported the problem to tesla but urge you to conduct an investigation that gets this matter resolved, not just for tesla drivers but for the safety of everyone on the road.

Picked up car from the dealership same day and had only 40 miles total on odometer. the car was running smooth. i was driving with my daughter in the passenger seat (12 yrs old) and got 2 error codes and my car went limp in the carpool lane. basically went into neutral. deceleration from 75mph .i had to avoid cars next to me to get to the shoulder and was driving at most 30-40 mph hoping a car would not slam into my rear. by the grace of god i made it to the shoulder safely. “acceleration and top speed reduced” and “automatic emergency braking is disabled” were the two errors. i’d never been so stressed. that was highly dangerous and i’ve been reading online of several other tesla owners suffering the same fate. please don’t wait until someone gets injured or killed before making tesla recall their cars. i’ve been hearing its the rear drive inverter (motor) that is faulty according to others online. the service center has not diagnosed the problem with my car yet but i think that is the same issue. i feel that tesla is negligent and should be penalized for allowing these cars to be driven off the lot by unsuspecting customers.

The contact owns a 2023 tesla model-3. the contact stated while driving 75 mph with the adaptive cruise control activated, the vehicle experienced phantom braking and abruptly stopped. there was no warning light illuminated. the contact stated that there were no vehicles or objects around the vehicle at the time of the failure. the contact stated that she depressed the accelerator pedal and was able to continue driving. the manufacturer was notified of the failure and informed the contact that the forward collison avoidance camera might need to be recalibrated. the vehicle was not diagnosed or repaired. the failure mileage was approximately 500.

While moving car to drive mode, cruise control was activated accidentally, which resulted in car moving on its own from a stopped position in garage. by the time it was learnt what has happened, the car rear ended another parked car. luckily no human was in front of the car and thus grave body injury was avoided. the car speed might have been less than 20mph. the front collision avoidance warning was not there and neither did emergency brakes got deployed.

I was pulling into a park spot , coming to a stop and the car within seconds accelerated into a building. there was no warning at all. also, after the collision a warning popped on the screen saying that the emergency break was disabled. this was the first time seeing this alert, and i did not disable anything. i picked up the car on 11/28.

Car accelerated by itself. approximately 4:30pm december 3. i just exited freeway and pulled my foot off the pedal and it started to decelerate then there was a chime sound and the car suddenly shot forward. i slammed the brakes as quick as i could. luckily no one was around. the driving conditions were terrible, it was raining hard and cold. i also just cancelled autopilot by signalling right before exiting. this happened just after updating to a new update 2022.40.4.2

The contact owns a 2023 tesla model 3. the contact stated that while driving at undisclosed speeds with the adaptive cruise control activated, the vehicle experienced phantom braking on two separate occasions upon approach of an overpass. the contact also stated that an audible alert tone was coming from the vehicle during the failures. neither the service center nor the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was 865.

I took deliver of the model 3 performance in late october 2022 and have experienced phantom braking at least a dozen times over the last few months on the highway/interstate when using cruise control and tesla’s standard autopilot, which keeps the vehicle centered in the lane. the phantom braking has occurred both in times with just the cruise control enabled and also when both cruise and autopilot have been enabled. the vehicle has slowed from 70 to 60 and even 50 miles per hour very quickly when there was no object nearby that would cause a collision. this is both frightening and upsetting, as such sudden braking could cause an accident, especially with any car following me from behind. i am fearful to use the cruise or autopilot as a result of this defect.

My tesla model 3 was delivered with the rear attachment bolts missing for both front seat rails. the rear seat rail end will lift up at least an inch when the seat is pushed gently from behind.

I was driving a turn on a major intersection stirling and i-95 holly wood florida to the on ramp to enter i-95 southbound when my car began shaking violently during the turn and completely shut down. the car was dead and i could not go forward or reverse. the center information panel was still lit up but the car would not move in any direction. i was blocking two lanes of the major intersection for about an hour till 2 road rangers arrived and dragged my car off the road. if i had made it around the turn and this catastrophic shut down occurred when i was on i-95 i could have experience severe injury or loss of life if i was struck by traffic on the highway. the car was brand new with 108 miles on it at the time. i purchased the car on 11/20/22 and the shutdown occurred on 11/23/22 after only 3 days of driving it. this tesla model 3 was very unsafe and the cause of what happened to me should be investigated so other people do not get injured or lose their life.

Driving west on 1-10 west of tlh vehicle suddenly decelerate if if there was slowed or stopped traffic ahead. i was alone on road.

Sudden, abrupt braking on multiple occasions when passing a specific location along nj garden state parkway (near exit 89) while driving on auto pilot.

I was driving in rainy weather and my windshield wipers were set to 'auto' mode. the wipers were functioning correctly until i clicked on a menu item in the car operating system. the operating system became unresponsive to any touches and wipers stopped working at this moment which dropped my visibility to almost 0. i was fortunately not driving on highway when the incident occurred. the operating system rebooted after roughly 20 seconds and the wipers started working again after the reboot completed.

This model has misleading user manual about park assist chime button, park assist front camera on button. apparently they have removed the ultrasonic sensor and did not enable any user interface to do with park assist in the control menu. this is misleading safety feature and total lie to the customer. please flag this as a safety flag so the user will be aware of it. there is no option for the user to enable the front camera for whatever the little useful it can offer. they need to immediately send us the software update to view any camera at will.

After backing out of a parking place i could not switch into "drive". the car froze and had to be put into "tow mode" to be pushed aside and later taken to a dealer. before being collected the car was partially blocking a car park, but there was no other safety risk. warnings appeared when the event occurred, but not prior to. the rear drive unit was replaced under warranty.

While exiting a hospital parking deck, after driving for approximately 15 to 20 seconds, the car began to accelerate to an uncontrollable rate of speed on its own. the tesla crashed into a parked car which was then pushed into two other parked cars. the tesla and at least the first car hit are totaled. there was no sign of the emergency braking system engaging. injuries from the airbag deploying were sustained. the driver has a fear to drive again as the car seemed to have a mind of it's own. the tesla is being held at the insurance company's tow yard. there has been no feedback from the dealer. no inspections have been conducted on the car. there were no indications there was a problem with the vehicle previous to the crash. it is unknown if any warning alert systems activated during the incident.

The contact owns a 2023 tesla model 3. the contact stated that while driving at 50 mph another vehicle suddenly entered the lane that the contact was driving on, causing the contact to strike the other vehicle. no air bags deploy, and the brake assist feature failed to activate. there were no reported injuries. a police report was filed. the vehicle was towed. the manufacturer was notified of the failure and filed a case. the failure mileage was 8,728.

What component or system failed or malfunctioned, and is it available for inspection upon request? wiper blades activate for no reason while driving the vehicle in auto pilot. there is no ryme or reason as to when this happens, it just happens randomly at random times for unknown reasons. the most recent incident happened today, but this has been going on since i took ownership of this brand new car in december of 2022. how was your safety or the safety of others put at risk? when there is salt on the road and there is no moisture hitting the windshield, all this does with the salt is smears your windshield making it very difficult to see out of the windshield. the only way to clear the windshield is to activate the windshield washer fluid. this wouldn't be necessary had the wipers just stayed off in the first place. has the problem been reproduced or confirmed by a dealer or independent service center? the dealer tells me the wipers are working as designed, but can't explain to me why they turn on when there is no moisture hitting the windshield. they can't explain to me why it is happening to my car and not other similar vehicles of the same make/model. has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? the dealer has looked into this and says it's working as designed. were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no warning lights are or were present during any of these incidents.

The contact owns a 2023 tesla model 3. the contact stated while driving 65 mph, the vehicle experienced phantom braking and the vehicle stopped abruptly. there was no warning light illuminated. the contact was able to accelerate to avoid getting rear ended. the dealer was contacted and admitted knowledge of the failure; however, there was no remedy for the failure. the manufacturer was not contacted. the failure mileage was 2,000.

My tesla model 3 was delivered on 14 december 2022. i first drove it on 16 december 2022 and that day i had an accident. i was about to park my car and i was already on the designated parking slot when the car made a sudden un- commanded acceleration. i first hit the handicap sign, but the car did not stop and apparently the collision avoidance safety feature did not work. the continue to accelerate and i hit a restaurant establishment. the police came and i reported the incident to my insurance (geico). the police (mr. mcclure) gave me the case number 2238293. geico is taking care of the repair which would cost over $10k and the property damage, which added up to 10k. i went to the tesla service center in carlsbad and mr. hyuma said that i can request for the log. i guess it is the edr. they gave me a link to request for the edr but the start date is 23 january 2023 way after the accident date of 16 december 2022. i have not received any log or edr from tesla to date. i am uploading the pictures of the car before the repair. please help me find out what exactly happened and why the car suddenly accelerated without pressing the gas pedal. i am a retired us navy (20 years) and i bought a tesla to save money because i have solar in my house. i have a fixed income and cannot afford to spend money on the edr. i believe that here is a defect on the tesla model 3 that i bought and i will appreciate all the help you can provide.

Multiple times on the highway the car would slam the brakes for no reason in autopilot mode reducing the speed significantly. in all cases it reduced the speed from around 70 mph to 40 mph. the road was clear with no vehicles in front.

This model doesn't have parking assist, so every time i park there is a danger of collision. all modern cars have parking assist. tesla promised in nov 2022 that software update enabling parking assist will be available within "next couple of weeks". 3 months passd since then and there is still no parking asist.

The contact owns a 2023 tesla model 3. the contact stated that while at a red light with the autonomous self-driving feature activated, the vehicle in front made a right turn while the light was still red, and the vehicle inadvertently accelerated. the contact depressed the brake pedal to stop the vehicle. the failure occurred without warning. neither the service center nor the manufacturer was notified of the failure. the vehicle was not diagnosed nor repaired. the failure mileage was 3,400.

The undercarriage shield of my car disconnected and started dragging while i was driving in the rain. i did not collide into anything or hit a bump. i inspected my wheel well to discover a set of screws that were bunched up and not installed during manufacturing. i had to pull the shield from under my car so that i can continue to drive the vehicle. the shield is connected to the forward warning and pedestrian warning collision system which became inoperative. the faulty manufacturing that caused the shield to disconnect caused a dangerous condition while operating. after i removed it, a second dangerous condition was created since all of the safety senors were disconnected.

We were driving down the road, emergency braking enabled came on and car came to a complete abrupt start 10ft from railroad tracks and would not do anything. could not reset it. nothing.

A large portion of the plastic accelerator pedal broke

Driving on interstate using tesla model 3 autopilot about 75 mph. road narrowing from 3 to 2 lanes and i was in the merging lane approaching entry to 2 lane road. cars were to my right, visible, but safely distant. suddenly, unexpectedly the car started breaking, creating alarm for me, but was able to re-engage the accelerator and safely merged into 2 lane highway. if a car was closely following me, which was not the case, could have resulted in rear end crash. had used autopilot frequently before this episode and never had this problem, and subsequently autopilot seems to be working properly. occurred 3/11/2023.

I experienced unnecessary emergency braking while driving from chicago to madison on i-90. i was driving at 75 mph on adaptive cruise control with auto steer on. i suddendly i experience hard braking for no reason. i observed my set speed limit changed to 45 mph. however, i instantaneously took over and pressed accelarator. i experienced the same 2 more times during the same trip. it's created a very dangerous situation.

The contact owns a 2023 tesla model 3 equipped with pirelli tires, tire line: p zero, tire size: 235/35/r20, dot number: (not available). the contact stated while driving 65 mph an hour after purchasing the vehicle brand new, the rear passenger's side tire experienced a blowout, and the rim was severely damaged. the vehicle was towed to a tesla service center, where the rear passenger's side wheel and tire were replaced; however, the rear driver's side tire experienced a blowout a week later. the vehicle was towed to the tesla service center. the manufacturer was notified of the failure and informed the contact that he would be charged for the repair. the tire was not replaced. the tire and vehicle failure mileage was approximately 80.

Brand new tesla model 3 delivered a week ago. passenger seat, front inside mounting bolt is not tight. corner of the seat rail can move up/down 1/8-1/4". can't tell how well attached it is. potential safety concern. passenger side back seat cushion also exhibits up/down movement 1/8-1/4" but likely not a safety issue.

While traveling with cruise control enabled and not using autopilot, about every 50 miles or so i will encounter a situation where there is no one in front of me and the car with begin rapidly decelerating. i have had several drivers behind me hit their horns in a panic while trying not to hit my car. i am very worried that this issue will cause me to be rear-ended by another driver. this issue is occuring at both highway speeds exceeding 65mph as well as speeds speeds as low as 50 mph. it has happened on multi-lane highways with no other cars around as well as on single lane local roads.

I bought a new tesla model 3 in december of 2022. in mid march 2023 we had our first road trip in this vehicle. i had at least 4 major phantom braking incidences while traveling an average of 75 mph on i-80 with the cruise control on. two were experienced while traveling eastbound in nebraska and two were while traveling westbound a week later in wyoming. each experiece was separated in time by at least two hours. the last one scared me and my wife so much that she won't ride in the tesla on the freeway until it is fixed. we also had several minor phantom braking experiences which did not alarm us. what happened is that the car slammed on the brakes while going 75 and reduced the speed to about 55 in seconds. it was over before i could react. the tires did not skid and fortunately no one was following us. i fear that if someone was tailgating me that they would have rear ended our car. i had experienced a couple of phantom braking events in utah in previous months but they weren't severe enough for me to report it.

- the adaptive cruise control malfunctioned, it sharply braked while no cars in front or arround me was braking.conditions were clear, no rain/no snow, in the daytime. the windshield was clean, the road was clean as well (on the asphalt with road markers clearly visible). - my safety and the safety of others was put at risk, the braking was realy sharp nothing could have helped me or other users of the road predict that it was going to happen. someone behind had to slam the brakes to avoid a collision with me. - nothing was inspected - no warning or symptoms were visible then nor now.

I was on interstate i5 on march 16th with car cruising on tesla auto pilot assist. the road was completely clear with nothing ahead of behind me for atleast half a mile. all of a sudden i experienced sudden breaking (phantom breaking) and broke hard to about 30 mph before resuming. i was fortunate that there was nothing behind me otherwise i would have been rear ended. the only thing i could see was there as a dip in the roadway and some shadows were falling across the highway. tesla has no radars and i suspect the camera was fooled by the lighting.

I was driving on the hov lane (going between 65-70 miles mph) with the adaptive cruise control and lane keep assist on when the car suddenly slammed on it’s brakes to stop. there was a slight hump in the highway, but no car or object in front of me in the lane. thank goodness there were no cars behind me or they could have easily rear ended me. it was extremely scary and now i’m too scared to use these driver assist features moving forward.

I picked up my tesla model 3 performance less than a month ago and from day 1 it has been having vibrations from 40mph all the way up to 80-85 mph. i haven't driven it faster than that due to safety concern. i took it to tesla and they said they needed to balance the wheels (why wasn't that done on a brand new car already?) anyways, i take the car back and i was still having the same issue. tesla has now booked another service and said that my wheels might have been bent by me! the audacity! i gave them a piece of my mind so they will not charge me for service and will inspect my vehicle soon. meanwhile i have driven the car 2500 miles and the vibrations have not gone away. i know this problem exists in model s plaids as well as with some other model 3 performance owners as i reached out on the forums. tesla has given up and accepted that they cannot repair these issues. lets see what happens with my car. i plan on taking them to the court for lemon law

On 3/11/23, around noon time, i drove on i-280 n bound, just past edgewood road. it was nice weather, no wind, nothing extra loaded in the car, smooth clean road surface. all of a sudden i saw black pieces flying at my left side of the car through the window, i heard some noise and the car started unbalanced. i pulled the car slowly to the shoulder ... it was a left rear tire blowout! this car was only for 4 months, and drove ~2700 miles. no warning sign beforehand and no damage on the tire, the rim and the tire cover after carefully examining the tesla test center at 680 el. camino real, santa clara, ca. attached are four photos taken on 3/11/23. new tire was replaced on 3/14/23 at sc site, ca. it was charged $441.67 (receipt is not included here)

At random times the vehicle will slam on the brakes although there is nothing in front of it. it has happened with vehicles behind me and i have averted multiple crashes by luck i suppose.

Automatic emergency braking. phantom braking without any real incident

The car phantom brakes 50% of the time when i use enhanced autopilot feature on the highway

2023 tesla model 3. consumer writes in regard to several issues with their vehicle ranging from minor to dangerous. the consumer stated upon the first day of possessing the vehicle, rubber around the windows needed to be replaced. it was replaced and a month later the phone was not connecting to the bluetooth in the vehicle, navigational system states vehicle is on the right when the navigational system was not engaged, glove box will not open, window will go down without notice, the app to lock and unlock vehicle malfunctions, windows squeaking when exiting the vehicle, self locking device works sporadically, and video recording device stop working.

The vehicle gives false forward collision warnings which increases my insurance premium. this happened multiple times in the last month.

The steering wheel was received misaligned from the factory. when the steering wheel is held straight the vehicle veers to the left.

Hello, i have experienced 2 times the same issue with this new car model. i was driving on a interstate with 2 lanes, no cars in front of me and fortunately no cars behind, i was in autopilot mode and emergency brake system got engaged for no reasons apparently (phantom braking) and i had to take over immediately. it was scary and i was lucky that no car was behind as it could have created definitely a worse scenario. the first time i was entering a bridge and the color of the asphalt was a bit different from the main road that might have triggered this phantom braking. the second time i entered in a driving area in the shade, here the phantom braking might have been triggered by a sudden change in the sun light. regards.

This is an addition to my earlier complaint, nhtsa tracking number # 11520382. to reiterate, in this issue the suspension components failed even though the rim and wheel were pristine, and the sidewall did not have bubbles even a week after steering issues were observed. i will submit pictures of the failed suspension components following my service center visit next week.

During a road trip, autopilot started pulling to the left and right because the autopilot was struggling to center the car in the lane. driving without autopilot showed that the car was pulling to one side. a wheel alignment by firestone showed alignment specs consistent with a strike, however the car was not actually struck during the trip. the rims and wheel look intact and brand new, without cracks or bubbles. a visit to the tesla service center showed that the right hand rear control arm has an enlarged hole, indicating abnormal wear and tear on the suspension elements for a 4-month car with 7,000 miles. the car's steering wheel still feels loose even though the car drives straight.

Power steering failure. vehicle became extremely difficult to turn while moving. was unable to turn wheel while stopped. restarted car and power steering came back online and failed again. restarted a second time and power steering worked for the remainder of the drive. i am currently working with tesla service to inspect and fix any issues. safety concern, yes. was not able to make gradual turns while driving. dealer/service center confirmation: not yet, car is being towed to service center today 5/5/23 inspection: no, car will be inspected by tesla service center soon warning: yes internal car system gave me a warning that power steering was not function and that steering may require extra effort.

Car steering felt stuck and slid off the road which resulted in crashing into a tree. tesla features did not help stay in the lane or break in an emergency.

The contact rented a 2023 tesla model 3. the contact stated that while testing the collision avoidance system the vehicle was moving at 2 mph and the brake pedal was not depressed the collision avoidance system did not activate. the vehicle collided with another vehicle. the air bags did not deploy. a police report was filed. the manufacturer was notified of the failure. the failure mileage was approximately 30. the vin was not available.

Tesla 3 2023 is making hard breaks on auto pilot even though there is no objects. it’s happened over 30 times in last 7 days. it’s scary bcz other cars coming behind can leads to life threatening accidents. pls help

Phantom braking. traveling highway 5 southbound between red bluff, ca and wiliams, ca at 70 mph, the vehicle suddenly and firmly applied brakes as if attempting to avoid a collision with an obstacle closely ahead. the braking force was enough to activate the seatbelt restraint. there was no traffic for at least a 1/4 mile ahead and behind and no obstacle. i managed to flip the acc lever up to disable it during the braking but felt that i was losing control of the vehicle. after acc was disabled normal operation ensued. speculation: the incident occurred mid-may and the area is agricultural and therefore teeming with bugs that collect on the front of the car. the forward camera may have been hit by a bug and the visual recognition system may have mistaken the bug for a large obstacle.

While crossing the rump and side walk to garage the car, as usual slowly proceed to enter the garage but immediately the car went into extremely fast speed by itself and hit the side of the garage, damaged the garage wall, the garage opener, the cabinet, then hit the water softener and our other car in the front. it also smashed the bike against the wall , damaged the side wall cause a bulge to outside of the structure. the garage frame and right side of the garage door fell on top of the car almost killed our daughter who was at the front passenger seat. the car brake did not stop the car, the alarm did not go off, the air bags did no inflate.

When driving and using “autopilot” or just cruise control, the vehicle will randomly brake. sometimes it brakes lightly, but sometimes it will violently slow the vehicle down, without warning. there is no obstacle in front of the vehicle. if another vehicle is behind the car when the car randomly brakes, this can potentially cause a rear-end event or potentially cause the car that is behind to swerve to avoid an accident. i submitted a service request to tesla, but tesla responded by stating that there was no malfunctions that needed to be addressed. they described various scenarios in which the computer would determine a need to brake.

Vehicle breaks suddenly for no reason under a variety of circumstances. there is no pattern i could identify. i went on line to see if there is an update. many others with the same problem. very dangerous if there is a car behind. happens every day or so at freeway speed. tesla needs to fix this!

2023 tesla model 3- consumer wrote about comparison of braking mode to non-ev's, experience driving a rented ev (electrical vehicle) w/ braking mode and suggestions to make ev's braking mode safer. when ev's accelerator is not pressed the ev goes into regenerative braking mode. no brake lights are triggered because brake pedal wasn't pressed. consumer listed two "real world dangers". consumer recommendation- the regenerative braking of ev's should also trigger brake lights notifying vehicles behind the ev that the pace of the vehicle is slowing with the same force. as if brakes where applied.

While in cruise control, the car suddenly reduced its speed; there is no obstacle in the path of the cat that would warrant such an action. this deceleration is sudden and violent and when it happens is dangerous for following drivers.

On a clear sunny day driving on the freeway at 75mph on a 70mph speed limit, the regular cruise control(not autopilot) was engaged. experienced 4 separate incidents of strong emergency brakes being activated by the vehicle automatically for 2-3 secs, dropping speed by 10-15mph. as the driver i disengaged the cruise control by strongly accelerating the vehicle. also multiple incidents of brakes engaging slightly for 1 second , always when driving on a straight freeway, with zero other vehicles present in the front or rear. the road had a slight incline then a slight decline. just as the vehicle reaches the top of the incline the brakes activated. no warning lamps of sounds, just immediate sharp braking one all incidents. as the driver i felt very unsafe, and glad there were no vehicles close behind, which could have resulted in a rear collision. vehicle has not been inspected by any party. as a tesla driver i do not trust the standard cruise control feature any more.

Software version: 2023.12.10 over the past month, i have experienced a recurring problem with my vehicle's auditory notification system. the issue first began a couple of software updates ago and has persisted through the most recent update. the problem manifests sporadically, having occurred three times within the past month. when this issue arises, all system sounds, excluding radio and media, cease to function for the duration of my ride and persist across all future rides until the vehicle is hard rebooted. there are no visible warning signs or error messages on the dashboard to indicate that the system sounds are malfunctioning. proof of issue - https://youtube.com/shorts/vbderqvvzp4?feature=share the malfunctioning system sounds include but are not limited to: 1. forward collision warning sounds 2. seatbelt warning sounds 3. blinker indicator sounds 4. ev reverse sounds 5. system notifications 6. all alerts and warnings attempts to resolve the issue: to temporarily rectify the issue, i performed a hard reboot on the vehicle's system. this measure restored the sounds, but the problem consistently returns. **safety concerns:** this issue poses a significant safety concern as the lack of audible notifications increases the risk of accidents, particularly due to the absence of forward collision warning sounds, seatbelt warning sounds, and blinker indicator sounds. additional observations: it is important to note that this issue began a few software updates ago and has persisted despite subsequent updates. there are no error messages or warnings on the dashboard when the auditory system malfunctions, making the problem harder to detect until an auditory notification is expected but not heard.

When adaptive cruise control is engaged, the vehicle harshly brakes. this occurs very randomly and is abrupt. the operator needs to quickly take control and accelerate as the speed is reduced significantly. one incident, the speed was 80 mph and it reduced to less than 60.

Car was purchased on tuesday june 13th, on wednesday june 14th with 50 miles on clock travelling down the centre lane of a texas highway the vehicle presented a warning that it was powering down and to get off the road. the car slowed down due to the regen breaks 60-0 in just a few seconds resulting in a near miss pile up. when the tesla tow truck arrived the driver advised that this was not the first time he has seen this issue. the error codes i managed to gather from the vehicle were as follows: dir_a126, dir_a137, dir_a063, bms_a170 (coolant and rear drive unit issues) the consumer is requesting help with his vehicle. if you require further information please let me know, this nearly caused a serious incident on an extremely busy highway.

While driving on 15 freeway between riverside ca to las vegas nv, i put the car in cruise control. while near barstow, the car hard brakes dropping speed quickly. luckily no other car was near. i changed lanes to pull on the side as i wasn’t sure what was happened, as it actually felt like the car had locked up. i did take the car out of cruise control and that seemed to fix the problem. i’ve used cruise control before and the adaptive braking has been manageable, this was extreme. on 4 june 2023.

Soon after purchasing the vehicle (mile 43) while driving, the propulsion system failed completely and the screen instructed me to pull over but i could only drift as, again, pressing the gas pedal did nothing. this was a very dangerous incident and one that makes me fearful of putting my family back in the vehicle. i have repeatedly asked to speak with anyone at tesla about this issue but have had no email or phone calls returned or been given phone numbers that do not work. i received a message today that i am required to take back possession of the "repaired" car or be charged 100 dollar per day fee to keep their loaner. i do not wish to be behind the wheel when the other manufacturing defects are discovered but tesla has given me no alternatives. a quick online survey of online forums indicates this is a recurring issue and one that tesla seems to treat with a "lets fix and hope it doesn't happen again" attitude. again, this is not a "failure to start" issue. this was a dangerous incident tesla offers zero avenue to address with their corporate staff.

On several occasions ( 8 or 10 times) while driving at highway speeds, with little traffic, on an extended trip, the vehicle suddenly applied the brakes for no apparent reason. i have learned that this is called "phantom braking". on one such occasion, i narrowly avoided being struck from behind by another vehicle following me by applying the accelerator. i have not yet reported this problem to tesla, but intend to.

Car unexpectedly brakes while using the cruise control. this can occur multiple times on a long drive without warning and for no apparent reason.

I was driving from palmdale, ca up to mojave, ca at 7:05pm on june 16. the car was close to rosamond, ca on the highway when it engaged full brakes. i started in the right lane, the autopilot was on and set to 79mph. the only cars visible on the highway were my car and the car in front of me. there were no other cars immediately visible to me or autopilot in front of me or behind me - other than us two. my car was traveling faster than the car in front of me, so at ~3-5 car lengths i started a left turn signal to merge into the left lane, and overtake the small car (silver toyota?) in front of me in the left lane. when i started the left turn signal the autopilot disengaged as expected. i got in the left lane then stopped the signal, and turned on autopilot @ 79mph. my car started overtaking the car in the right lane, the car beside me was now in my right blind spot. then all of a sudden my car engaged full brakes and went from 79 mph to maybe 30mph? as a reminder there were no cars in front of me or behind me. the other car was to my right. i quickly assessed the situation to confirm i wasn't going to be rear ended by the car to my right and pushed the gas peddle as hard as i could to accelerate back to 70+ mph. i checked to see the sun was behind me so the car's cameras were definitely not blinded, i sped far enough away from the car next to me to take a photo of the area i was driving in. please see the photo attached to see the condition of the sky and to confirm the roads were completely empty when the tesla decided to brake in its full capacity for what i believe to be no reason at all. i fully believe if there was someone behind me in the left lane even at a safe distance i would have been inadvertently rear ended as there was no reason or cause for the car to be breaking that hard. i'm sure tesla can provide telemetry data from my car to corroborate my version of the events.

8 minutes after leaving the dealership while driving along a highway, car displayed error message, "acceleration and top speed reduced" and began automatically slowing down and came to a complete stop. fortunately i was able to pull over to the side next to a highway barrier but it was still a dangerous situation as cars and trucks were passing by at high speed. car would not respond and not drive, even after turning off and on car and computer system several times. police had to be dispatched to block lane and vehicle had to be towed away from side of highway. no explanation or help provided by tesla as to why the brand new car suddenly stopped working.

The contact's son owns a 2023 tesla model 3. the contact stated while driving 40 mph, the brake pedal was depressed, and the vehicle stalled. there was no warning light illuminated. the vehicle was towed to a dealer but was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 386.

The 2023 tesla model 3 performance autopilot cameras "saw" things that are not there while driving during daytime on the highway aka phantom braking. this resulted in quick automatic braking making for a very uneasy drive with fear of being rear-ended when it happens. yes, my vehicle is available for inspection. our safety was put at risk due to potential to be rear-ended. also, this happened on an icy road which has potential to cause sliding. i called the tesla sales department where i purchased the vehicle. they said there was nothing they could do and that tesla is working on it. there are many websites discussing the problem. my vehicle has not been inspected by tesla. they told me there is nothing we can do. i have not contacted my insurance company or police. i'm not aware of any warning signs. you are driving on a highway during the day at 80 mph, the car's cameras "see" something that is not there, and it automatically brakes hard.

2023 tesla model 3 -the attached letters are for a defect petition. january 8, 2021, nhtsa denied a defect petition alleging 232 complaints of sudden unintended acceleration (sua) in tesla vehicles. petitioner has sent updates which include a detail abstract with design details, along with 3 defect petition to recall docs.

Vehicle automatically applies the breaks while using the cruise control. braking occurs randomly and very suddenly at highway speeds with no warning. the car slowed rapidly to about 25 mph. this has occurred twice in the last 6 weeks in two different locations. fortunately, there were no vehicles following at a close distance. if there had been, the sudden application of the brakes would almost certainly have resulted in a rear-end collision with the car that was following us.

Within one day of taking ownership of a new 2023 tesla model 3, the car suddenly stopped running, slowing rapidly to a crawl on the highway, causing a potential hazardous situation. error code di_a137 appeared onscreen, and a message that the vehicle was not drivable. after several minutes on the shoulder, the car behaved normally. i cancelled my trip and attempted to return home. the fault recurred, forcing me to pull off the road again. after several minutes the car allowed me to return home. there was never any prior warning. tesla roadservice picked up the car and today notified me repairs have been made. tesla lynwood wa confirmed the intermittent high voltage inverter problem. the rear motor inverter was replaced. i have heard of many such failures in the u.s. and a recall in china for this engine failure problem.

Tesla's traffic aware cruise control (adaptive cruise) frequently brakes hard for no reason (aka "phantom braking"). this behavior occurs multiple times per week during my daily commute on a two lane highway. it happens at different locations, different times of the day, and with or without other vehicles around. "autopilot" is disabled so there is no auto steering or lane centering. unnecessary hard braking will significantly increase the chances of a collision with other vehicles, especially with higher levels of traffic. this problem is a well known issue with "vision only" teslas with no radar and has been documented by many other owners. this issue has been occuring since the vehicle was new and is a system design issue, not a specific part failure. there are no warnings or other messages. there is currently no way to disable adaptive cruise control and use basic fixed-speed cruise control.

While in cruise control vehicle will brake hard as if it detects something in front but there’s really a clear road.

I took delivery of the tesla performance model 3 on june 15th, 2023. two weeks later, the car is giving me issues. today while driving and making a left turn, the steering wheel locked up while showing an error code ui_a020 stating steering assist is disabled. this vehicle has only been driven 575 miles. vehicle steering gets locked, and once you get out and get back in, the car code disappears; however after driving a mile or 2 code reappears, and the steering gets very stiff, making it almost impossible to turn in either direction. very unsafe and unreliable to drive on highways at high speeds. please investigate this matter, as i am not the only one with this issue.

Multiple times the car while on cruise control has slammed on brakes due to seemingly nothing. it's without warning our alert and it is extremely violent. it happens at least once every week.

Tesla has serious safety issues automatic emergency, braking blindspot warning, lane, departure warning, and other basic safety features which are very common in the cars these days. i purchased tesla for my teenage child. in past three months we have encountered multiple instances where tesla was not able to perform as promised this morning i was driving tesla loaner vehicle when i was heading to pick up my car and someone drifted into my lane without warning and tesla did not apply emergency brakes or generated any warning signals. i have notified tesla service about the incident and past incidents to tesla service representative. tesla representative at costa mesa office opened the service request to get the software diagnosis completed so that they can get to the bottom of it, but [xxx] from irvine office called me and he is in denial that it is a car issue and blame it on me that it is between the car and the car owners manual, i have requested an escalation from tesla service center. in the meantime, i am filing this complaint so that nhtsa can start their investigation before. it is too late and some life is lost because of irresponsible behavior by tesla and send in selling the features which do not work i have lexus rx 350, 2017 model and all these features work seamlessly in the car , i am shocked tesla is falsifying and and selling inaccurate features to the consumers which cannot be discovered until it is too late. please start investigation investigation asap. thank you. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

I was driving on a divided highway in the right hand lane out of two lanes. to the right was a grassy berm. to the left of the road was a grassy median. i was driving with the adaptive cruise control enabled and set to about 70mph. full self driving was not enabled. there were no vehicles or other obstacles visible ahead or to the sides, no vehicles following. without any reason i could perceive, the vehicle abruptly decelerated rapidly. i pressed my foot on the accelerator pedal and the car stopped decelerating and resumed normal operation at roughly 40mph. if another vehicle had been following me, the unexpected rapid deceleration could have resulted in a collision. this vehicle is a rental car owned by hertz, and i have not had the vehicle inspected or diagnosed by any dealer, service center, the manufacturer, police, or insurance representatives. the alert log in the vehicle computer showed at 6:16pm, code epbl_a180: emergency brake applied (see attachment).

We have experienced several episodes of the car suddenly breaking for no reason when using cruise control. the speed is very quickly reduced a good 15 mph without warning.this is not only very alarming as drivers/passengers but it is incredibly dangerous. if there was a car following closely behind us, they would have hit us.

On july 6th, at 6:42pm, while driving 70 mph on california highway 152, on a clear day (88 degrees f), with no traffic around our car, the car slammed on the brakes, taking the speed from 70 mph to 46 mph in a period of 5 seconds (with most braking in the first couple seconds). i was using the cars' built-in autopilot system. the car did the same thing about 2 minutes earlier, so we happened to have been recording a video of the cars operation when it happened this second time. the car did the same exact behavior on june 29th at 10:30am, on the same highway but different location. it was also a sunny day, and there were (thank goodness) no cars near us when it happened. that time, it braked so hard it triggered the abs system.

Rear drive unit inverter failed and left me stranded on a busy highway on the shoulder. waited an hour for tow truck to arrive. car had about 3000 miles on it. car was fixed under warranty but shouldn't be having an issue with a car that is relatively new. searching through forums, i have encountered a lot of people having the same issue.

Phantom braking occurred 3 times over the span of several minutes while driving at highway speeds. the first two incidents occurred while utilizing autosteer. the third time occurred while only using cruise control.

Scenario 1: driving mid day in hot weather in desert highway with rolling hills and cruise control activated. upon cresting a ridge with mirages the car slams on the brakes until the mirage dissipates. also as another car approaches and its reflection is bounced back from the mirage in the road surface the car slams on the brake until the reflection shifts or the mirage dissipates. scenario two: driving on freeway mid day in warm weather and brightly illuminated freeway and approaching dark shadows under an overpass. the car slams on the brakes until closer to the overpass. 20-40 mph deceleration noted. the specific freeway section had a slight descending roadway leading into the shadow and then ascended on the other side so that a continuing road surface was not immediately visible beyond the shadow.

When driving in highway using autopilot, the car suddenly slammed on the brakes. this made no sense at all as there were no cars in front of it.

I have had this car for 6 months. three times within the past month sudden braking (phantom braking) occurred while driving on the high way with cruise control engaged. the car slowed from 70miles/hour to 35-40 miles/hour without warning on a clear day on a clear road. then the car picked up speed. the cars in the front and the rear were far away to cause any incident. this happens in a random fashion and cannot be reproduced.

My tesla model 3 has had 3 phantom braking episodes since i bought the car new in june 2023. all 3 episodes were when the cruise control was on. without any warning, the car will violently slow from 70mph to about 25mph in a very short time. my guess, less than 2 seconds. the tires loose grip on the road surface and the car will come to a stop. in all 3 instances, i needed to apply the accelerator to get the car moving again. during all 3 phantom braking episodes, there were no vehicles behind me that could of rear ended me. if so, the vehicle(s) behind me would have no doubt rear ended me. all 3 instances occurred on clear warm days close to yermo ca on interstate 15. i reported this phantom brake issue with the local tesla location and they reviewed my cars software and said nothing was wrong. the system is working as intended. once my tesla model 3 phantom breaking started, i have researched the issue online and noted a tremendous amount of complaints and reports to your agency. this phantom braking needs to be fixed and until then disclosed when a customer buys a model 3.

While i was driving along a freeway using autopilot cruise control, the car suddenly slammed its brakes even if there was no cars in front of us. i thought it was just a fluke but it happened at least twice if not thrice during that trip. there was at least an approximate of 3 miles gap between us and the car in front, so practically no cars in front. had there any vehicles behind us, it would for sure rear ended us.

The contact owns a 2023 tesla model 3. the contact stated while driving 70 mph, the vehicle stopped suddenly without warning. the vehicle was not diagnosed or repaired. the dealer was not contacted. the manufacturer was not contacted. the failure mileage was 5,000.

While driving, both while using adaptive cruise control and while using "autopilot" (automatic lane centering), the car has severely emergency braked with no input from me. the conditions were bright sunlight, with mirages on the roadway in front of the car. i believe the car cannot tell the difference between these mirages and actual obstacles. the emergency braking is severe enough to potentially cause an accident, with speed rapidly dropping from 70 mph to 45mph. this is a serious defect that needs addressed asap.

Since purchasing this vehicle in may 2023 i have had four (4) instances of the vehicle automatically braking (phantom braking) while traveling at a higher speed on the interstate using cruise control (autopilot). this has occurred during both daylight and nighttime driving. at the time it occurred, only once was there a vehicle in front of me, but far enough away that the auto braking should not have activated.

The rear door jammed shut. it would not open and we discovered there is no mechanical way for a passenger to open the back doors of a tesla model 3. the car’s electrical system has to be on and functioning properly in order to exit from the back. this is terrifying.

On adaptive cruise control mode about a set speed of 70-75mph on i-5 , the car was suddenly decelerating or braking on freeway for no reason. i.e. no vehicle or obstacles was there which required braking during approx 3 occurrences happened on a same day of 200+ miles drive. it was deadly dangerous and increases risk for a nasty rear-end crash.

While traveling on the interstate using cruise control, my vehicle abruptly started to break which caused the vehicle behind me to brake as well. i did not touch the brake, accelerator, or the cruise control itself during this incident. and there were no cars in front of me or to the right of my position (i was in the far left lane).

G on the cars computer screen came up with this message ( steering system errr detected ). contact service if error persists!! service was contacted on 7-11-2023. service was schedulad 1st for 7-13-2023 then rescheduled for 7-24-2023. both time have been informed that the part has nt coime in. the vehicle has lost its power steering. at times its like turning with 2 people at the steering wheel ( 90% ). and the other times ( 10% ) with a certain ammount of jerking. no information as to part arrival [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Battery range incorrect, quickly dropped from 50% to 18% after 3 uses an estimated less then 10 miles caused the range to drop

The contact owns a 2023 tesla model 3. the contact stated that while parking, the vehicle suddenly accelerated, jumped the curb, and crashed into a building. there were no warning lights illuminated. the driver noticed smoke coming from the vehicle. the passenger's front seat occupant sustained injuries to her hand. the passenger rear seat occupant sustained injuries to her neck, and medical attention was provided. the air bags deployed. there were no reported fires. a police report was filed. a person in the building sustained unknown injuries, the vehicle was towed to a tow lot. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was approximately 3,000. the vehicle was deemed a total loss by the insurance company.

The battery range is showing on the computer and tesla website as 272 miles but real driving range is 150-160 miles. the car is in service right now for that issue. service probably will say it depends on driving conditions, there is no problem with the batteries but it does not explain 50% lose of usage. this is the biggest scam of human history. i am very disappointed due to 50% lower range then what it is supposed to be. there are thousands of people complaining with this issue. this is basically a scam that tesla is doing. if i knew that the actual drivimg range is around at most 200 miles i would not buy the car. i am scammed by tesla.

On july 18th around, 7:00pm, the location is 1688 hostetter road pacific, rim lane, san jose, ca 95131. when i parked my car, and the car almost stop, the car suddenly unintended accelerated and hit another car. the car i used creep mode, not hold mode. i definitely sure my foot on the break.

The contact owns a 2023 tesla model 3. the contact stated while driving at an undisclosed speed, the steering wheel stiffened and became difficult to maneuver. the contact stated that he turned off and restarted the vehicle and the steering assist reduced warning light illuminated and a message displayed “steering – increased effort required”. the dealer was notified of the failure and an appointment was scheduled. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 3,000.

I was driving to work in the morning and there was a sudden jolt and then the steering wheel became very heavy and i had to pull over and stop the car, when i did do it showed me power steering failure and the steering was very hard to control and could not drive straight and kept sway from side to side. the steering wheel was very heavy and unreliable. tesla had to come and tow my car to service center and provided me with loaner car

I just read an article on yahoo finance detailing steering issues with a few tesla model 3 and model y's. this issue involves loss of steering completely or loss of power steering. additionally the screen says "power steering is reduced or disabled". well, i had this exact thing happen to me. i bought the car on may 6, 2023. two weeks later, may 20th, i went to leave the house and my model 3 had no steering. i literally could not turn the steering wheel and the screen said "power steering is reduced or disabled". i tried everything to fix the issue. i even did a complete "reboot", but to no avail. i submitted a service claim to tesla and told them they would have to come pick up my car as there was no way the car could be driven to atlanta for service. later that day, i remembered my screen also said "charging error", along with "power steering is reduced or disabled". so, i decided to charge the car to 100%. well, that seemed to fix the problem. since then the steering has worked fine. (i am thankful the car was parked at home when it lost steering.) just an fyi - i have a screen shot of my service request filed with tesla back on may 20th should you need that.

Steering rack failed. not able to steer vehicle the consumer stated that the vehicle was repaired.

On 7/21/2023, i received an alert saying “steering assist reduced”. i could not turn the steering wheel. luckily i was parked and trying to back out of my spot. the steering assist came back after getting in and out of the vehicle. contacted tesla about this and they told me to monitor the situation. i took delivery of my vehicle 7/20/2023 around 3pm est. so i had the car less than 24hrs.

The car has a tendency when i’m on rural highways to suddenly emergency brake when i have the auto pilot on

I was stopped before turning left into a parking space. i was driving slowly. the car stopped but i did not engage the brake as a tesla will stop once the foot is removed from the accelerator. at that point the car leaped forward at full speed hitting parts of a building and a fence. i did not step on the accelerator. no one was injured. the airbags did not deploy even though there was $17,000 damage to the front of the car. there were no warning signals. the person inside the building was waiting for me and saw the car come to a stop.

The adas regularly brakes suddenly for no apparent reason. there does not seem to be a consistent reason. yesterday, during a 90 mile drive eb on the interstate in the afternoon it braked (scaring us) suddenly so often that it made cruise control more of a hazard than a help. this morning between 9-11 am, westbound on the same interstate it braked suddenly 20-30 times. this sudden braking is dangerous as unexpected behavior could cause an accident with any vehicle behind us.

Car started pulling to the right after leaving the parking lot and vehicle warning stating steering assist reduced. i pulled over to see the left wheel was turned in while the right wheel was straight ahead. towed to nearest tesla service center where they stated the steering rack failed and would require a complete replacement. i was told this was not a warranty issue and i must have hit something. i protested stating there was nothing abnormal about the drive. took to the nearest certified bodyshop where the steering rack and front control arm were replaced.

The contact owns a 2023 tesla model 3. the contact stated that while attempting to make a left turn, the vehicle experienced gradual loss of power steering assist. the contact veered to the side of the road and contacted roadside assistance. the contact turned off and restarted the vehicle, and the steering wheel responded as needed; however, the contact stated that the failure had been reoccurring while driving. the power steering assist warning light was illuminated. the manufacturer was notified of the failure. the vehicle was not diagnosed nor repaired. the failure mileage was 834.

My vehicle constantly slows down and occasionally even slams on the brakes to slow down for nonexistent obstacles. i believe this is a serious safety concern if there is a vehicle behind mine, as the driver of that vehicle would not expect mine to rapidly slow down. the root cause seems to be that the camera vision system frequently mistakes certain signs and dark cars reflected in mirages as pedestrians.

The contact owns a 2023 tesla model 3. the contact stated that while decelerating to make a right turn, the steering wheel became difficult to maneuver as the lane shift avoidance reduced, and power steering assist reduced warning messages displayed. the contact stated that she pulled into a parking lot and parked the vehicle and after 20 minutes restarted the vehicle and resumed to normal functions. the manufacturer tesla was contacted and advised her to reboot the computer as well as make an appointment with the tesla service center. the computer was rebooted however several days later while making a left turn the steering wheel was difficult to maneuver with no warning messages displayed. the vehicle was towed to the dealer and the power steering rack was replaced. the failure reoccurred for a third time on july 7th while she was making a right turn with the message displayed steering assist reduced. the vehicle was towed back to the dealer where they replaced the steering rack and updated firmware however the failure reoccurred. the vehicle was towed back to the dealer they diagnosed the failure as a power steering harness that was replaced. the contact was relating the failure to a nhtsa action number: pe23014 (steering) the failure mileage was 480.

Steering wheel stuck in straight position, unable to turn. also, a/c line supermanifold defect present, needed to be replaced. steering rack and harness both needed to be replaced. tesla model 3, only had 40 miles before needing to be towed.

The vehicle applied sudden and strong braking in clear road for no reason. it has done it on many occasions in the 2000 miles we have had the vehicle.

Emergency braking applied when no other vehicles were in sight. braking was hard enough to spill coffee. seems to occur when adaptive cruise control is on. happened about 10 times on recent road trip. lucky no one was behind us! felt very unsafe.

On august 5, 2023, my car charge got too low for me to make it to a charging station in lafayette louisiana. i had the vehicle towed on a flat bed. i put the car in tow transportation mode. while we were towing the car, i opened the car to check the battery level and somehow the frunk was activated (perhaps i accidentally hit it, i'm not sure). the frunk opened while we were going about 60 mph down the highway, the wind lifted the trunk up and it crushed my front windshield and the frunk and opening mechanics were damaged. had we not immediately pulled over the frunk hood could have been ripped off the car by the wind and caused a major accident. this seems to be a flaw in the tesla electronics/app system - you should not be able to open the frunk once it is put into tow transportation mode.

2023 tesla model 3 with 3,000 miles. no accidents or impact with potholes or curbs. started vehicle, put in drive, pressed accelerator, car went forward but would not turn. steering wheel was stuck in straight position. i stopped the vehicle and put it in park, same symptom of stuck steering wheel. my wife (passenger) and i did not notice any error lights or messages. i exited the vehicle walked away to trigger automatic locking. returned to the vehicle, started it , and tested steering. steering was free. took approximately 5 mile test drive. steering was erratic, making small movements to the left and right. at times it felt the car would veer offroad or into oncoming traffic. contacted support. dealer dispached tow truck to return vehicle for inspection. was informed by dealer that no loaner vehicles are available, they only offered uber credits.

On may 22, 2023 i had an annual physical exam at the doctor's office at 9:00 am. upon completion of the visit, i drove my model 3 from the parking spot (3rd level) towards the ground floor. at the final turn, at the ground floor, i felt that the car had an unusual resistance when i tried to navigate the turn. the steering wheel felt as if it were locked. as a result of not being able to turn the steering wheel, i hit seven cars that were parked at the ground floor and incurred substantial damage. the car is totaled unfortunately. i am hoping that the nhtsa may have a way to analyze the true cause of this accident before they send the car to the salvage market.

I took delivery of a tesla model 3 on july 7. on july 18, i received a digital message indicating that the software needed to be updated, and i complied. later, when i got into the car to drive it, i got two error messages -- one indicating that the driver-assist steering might not work and the other relating to warning of approaching vehicles. i drove the car about 50 feet before realizing that i had no power steering and would not be able to control the car. using all my weight to turn the steering wheel, i managed to pull over to the righthand shoulder of my street, where i left the car. a few hours later, i tried to drive the car again, and the problem had resolved itself. but i was nervous about driving it without an assurance from tesla that it would not happen again, especially wile driving it, so i reported it to tesla. tesla's "remote team" did an analysis and reported six days later: "after reviewing your concern we have concluded that it can be chalked down to a known firmware issue that appears during the first start after completing the most recent update and goes away after leaving the vehicle and coming back. we are seeing no further issues with the steering assist, and no repair is needed at this time." meanwhile, i had not driven my new car for six days out of concern that the steering wheel could freeze up while driving. when i search online, i found many, many reports from drivers about this problem, some of whom said they'd had to have their whole steering column replaced. i read this week that nhtsa had opened an inquiry, so i am submitting my experience so you can see the problem is not limited to 12 vehicles. also, i suggest you do a google search to amass more evidence of how common it is.

I was driving on a rural, two-lane highway with no other cars around and with cruise control engaged. without warning, the car decelerated suddenly and rapidly from about 60 mph and continued to decelerate until i pressed on the accelerator pedal (at about 40 to 45 mph) to stop the deceleration. it happened at least 5 times during a drive from spring grove, il to champaign, il on july 7, 2023, between 10:30 am and 2:00 pm. if there had been a car following close behind me it would have been very dangerous. i had the basic autopilot engaged with traffic-aware cruise control (but not autosteer). weather conditions were bright sunlight with a few clouds. the problem has occurred several times (at least 4 times) since then. the problem has not been reproduced or confirmed by a dealer or independent service center. i have not had the vehicle inspected by anyone. there were no warning lamps, messages, or other symptoms of the problem prior to the failures.

While traveling on a busy interstate highway, my tesla 3 presented four errors on the control screen: automatic emergency braking disabled, power reduced, vehicle shutting down and unable to drive. the left hand side of the screen flashed red and instructed me to pull over safely. the car was immediately slowing down, and as i was in heavy traffic, i was unable to pull over to the shoulder safely. i turned on my hazard lights and performed a soft reset of the car - which caused my hazard lights to turn off, all while cars were honking and whizzing around me. after the car reset, i was able to drive a short distance, with enough speed, to cross several lanes of traffic and come to a stop on the shoulder emergency lane of an exit ramp. the car is only 6 months old, with 4000 miles, but had to be towed to the tesla service center. the problem has been diagnosed as a problem with the rear drive unit inverter and will be replaced under warranty. while i appreciate the resolution and that it will be fixed, it could have been a very serious situation and caused an accident. thankfully, i was able to get to safety and wait to be towed.

I enabled the tesla adapter cruise control during my trip in interstate 15. all of sudden, the car stopped to a slow speed for no reason. there was nothing in front of my car at that time. i was able to step on the brake to disable the cruise control and step on the accelerate pedal to resume the speed. luckily there was no vehicle behind us, otherwise it might have been a rear end collision.

During my first highway trip from dallas to my home in alpine, tx, i experienced numerous instances where the car would suddenly decelerate as if i had applied the brakes. at first i thought it was because there was a lot of road glare because i was driving late in the day into the west sun, but the next day it happened early in the morning when the sun was behind me and the road was straight, relatively clean with clear markings. the ultimate instance was when i was driving on a newly reopened dark asphalt road with new markings, straight, no glare, sun behind me. clearly there is a problem.

After charging my car at a charging center, the steering assist reduced message appeared on the screen. then the power steering gave out and i couldn't turn the steering wheel. i had to get the car towed to a service center.

The vehicle will randomly brake when cruise control is being used. no obstructions, good weather conditions and flat road.

The contact owns a 2023 tesla model 3. the contact stated while driving at an undisclosed speed and making a right turn, the steering wheel became firm with the message “automatic steering unavailable” displayed. the vehicle was towed to the dealer, but the vehicle was not diagnosed. the manufacturer was contacted and provided towing service to tow the vehicle to the dealer. the vehicle was not repaired. the failure mileage was 1,859.

Car accelerated forward unexpectedly while making a turn and hit a telephone pole. brakes did not engage nor did the forward collision warning sound or engage. was manually driving. car is non-driveable and repairs from tesla are backlogged so we waiting 8+ weeks to get our car back.

The contact owns a 2023 tesla model 3. the contact stated that while driving at an undisclosed speed with the cruise control activated, the vehicle experienced phantom braking. the contact stated that there were no objects or other vehicles nearby when the failure occurred. the vehicle seemed to return to normal functionality, but the failure recurred a second time. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was notified of the failure, and a case was opened. the failure mileage was 7,200.

My daughter was driving on a freeway at 70mph and her 2023 model 3 tesla that was a week old with 450 miles just stopped on the highway. she was lucky that highway patrol passed by shortly and stopped behind her to push her vehicle fully into the emergency lane. vehicle also difficult to push because of brake locking system. i can't emphasis enough that the vehicle just stopped on the freeway!!!!

The contact owns a 2023 tesla model 3. the contact stated while driving at various speeds, the steering wheel seized, and excessive force was required to steer the vehicle to the left. the "steering assist reduced - steering require increased effort” message was displayed on the contact's smart phone, but not on the radio home screen. the contact sent a message to tesla through the app; however, the contact had not yet received a response. the vehicle was not diagnosed or repaired. the failure mileage was 4,369.

Turn signals shut off after three blinks with no lane change or steering wheel movement. lane departure / assistance fails to function. blind spot monitor / alert fails to function. adaptive cruise control / braking fail to function. problem first reported to tesla on 7/6/2023. telsa installed software update to resolve remotely. problem recurred 8/6/2023, towed to tesla 8/7, tesla replaced side camera assembly. problem recurred 8/132023, software update installed & resolved. problem recurred 8/19/2023. vehicle to be towed to tesla for further diagnosis / repair.

I was driving and the power steering stopped functioning. the car had just over 1000 miles and both the lane departure avoidance and steering assistance cut out. restarting the start would bring it back on temporarily but it would cut out again after a minute or two.

While driving yesterday night, i lost steering control. i stopped the car in the middle of the street and tried again but the steering wheel was very stiff. it took so much effort to change the lane and find a safe place to park. it was a scary moment for myself and my 2 kids. i was about to crash into other cars. a message appeared “ui_a020 - steering assist reduced”.

Car lost power steering without warning

While using cruise control on a highway traveling between 65 and 75 mph the brakes slammed on when there was absolutely no traffic in front of or beside us, no overhead obstructions, no upcoming corners, nothing at all but straight road ahead. if anyone had been behind us we could easily have been rear-ended. the car had only 1500 miles on it the first time it happened. there were 4 such events in our short 400 mile road trip. took it directly to tesla service and have been told there is nothing wrong with the car!

Steering wheel got jammed while driving on highway. stopped vehicle on rode side and called for tesla road side assistance. tesla towed my vehicle and replaced steering rack. invoice attached for details

Steering wheel locked up while operating not allowing me to turn the wheel. loss of power steering and control. screen displaying error "steering assist reduced" when in reality was completely unable to steer. vehicle still powered and accelerated however no control over steering.

While driving westbound on us rt 50 in nevada with autosteer beta engaged, car repeatedly decelerated rapidly with no audible or visual warning presented. this "phantom braking" could easily put vehicles traveling behind mine at risk of a collision. i have been able to reliable reproduce this in certain conditions - when a mirage is present on the roadway ahead and there are no cars immediately in front, the visual object detection system is apparently thrown off by the refraction of light and incorrectly detects cars, pedestrians, or motorcycles where none exist. as i see it, there are two major problems in play here - one is that the camera-based object detection system is easily confused by the presence of mirages on the road surface ahead and there are no other sensors in other portions of the em spectrum (ir lidar or radar) to confirm the presence of visually detected objects. the second is the lack of audible driver warning before deceleration takes place. the only indication that occurs is the energy use indicator (a thin line at the top left of the screen) shows energy use transition to regeneration. together, these constitute a serious safety hazard for anyone operating these vehicles and those following behind them.

I was on a road trip in south dakota through i-90 and the vehicle stopped in middle of the road caused by phantom braking while running by its autopilot (7 times total). in multiple instances, there were vehicles not far behind. this is really scary as in any moment we could have been in a fatal accident on the 80mph road. tesla needs to fix this asap. not acceptable at all from a vehicle that costs this much.

I was coming to a stop due to a train passing by. as i got closer to the other vehicles that were waiting for the train, i let go of the acceleration and then the vehicle on its own launched forward rear ending the car in front of me.

Steering wheel could not turn after after parked and tried to drive again. car could only go straight forward or backward. also tried to restart the whole car computer, problem still persisted. the car screen displayed error message ui_a020 steering assist reduced, steering may require increased effort.

The car makes unintended braking when there is no vehicle in front. the car made a sudden brake from 75 mph to near 0 mph such that the driver felt that the vehicle almost flipped.

The steering feels extremely stiff and jerky

We were driving on cruise control on 7/24/23 between the hours of 6am - 8am on a completely open highway with no cars near and no objects in the road. our car braked on its own when we were driving 74-77mph bringing the car to an almost complete stop. the same thing occurred on 7/22/23 between the hours of 9am - 2pm. it was extremely scary and an obvious malfunction/ defect of the car. we both have back pain now from the sudden stop.

The vehicle slowed down at a very rapid rate when in cruise control for no reason. there were no other vehicles or obstructions anywhere near the vehicle. this happened 3 times. i reported these events to tesla and they said it was a known issue called ghosting and there was nothing to repair. a rapid deceleration of the vehicle for no reason and with no warning is a safety issue that should be addressed immediately. iv'e used cruise control on many other vehicles and have never had a problem.

The contact owns a 2023 tesla model 3. the contact stated that the vehicle failed to drive straight. while releasing the steering wheel, the vehicle would either veer to the left or the right. there were no warning lights illuminated. the vehicle was taken to the local dealer five times, where it was diagnosed that the vehicle was out of specification. the vehicle was not repaired. the contact was concerned about a possible crash due to the failure. the manufacturer was contacted, but no assistance was provided for over thirty days. the failure mileage was approximately 12.

Lots of power steering. unable to move vehicle…extremely unsafe.

1. when vehicle is on autopilot mode. vehicle will all a sudden brake by itself with no reason as to why, no cars in front of me intermitly. mostly happens when driving at highway speeds and when approaching a overpass. 2. could be crash from the rear. 3. have not notified tesla. 4. no inspections have been performed 5. no warnings and no beeping either just brakes by itself intermitly.

I picked up a new tesla model 3 on july 29, 2023. on july 31, i received a steering reduced alert as i was backing out of my driveway and could not move the steering wheel. after i did a hard power off, the alert went away. i called tesla service, and was told that this was not a typical issue but to schedule a service appointment and cancel if the issue did not recur before the next available date (aug. 23). two days later, on aug. 3, i saw news articles about an nhtsa investigation into the same steering issue in 2023 model 3s. i called tesla service again, and now was told that they could not say that my car was safe to drive, and that there was no "official" response from the company. i was directed to emergency assistance, which told me that the car was safe to drive at least to the milford, ct service center, and noted that had i waited until aug. 23, the alert would have been deleted from the system. i brought the car to the service center on aug. 4. i was told that my steering rack needed to be replaced, and they gave me a loaner because the repair would take a few days. soon after i drove back home (which is 30 min. away), i received notice saying that the service was complete. the service center did not give a coherent explanation for why they did not replace the steering rack and the correction codes did not line up. i told tesla that i wanted to return the car, including bc it seemed like tesla was trying not to perform an expensive repair they had listed themselves in their own documents with nhtsa scrutiny on this issue. i received no response, but was told by td bank that tesla had agreed to a flat cancellation on my auto loan as of aug. 9, with title to be reverted back to the dealership, and to discuss next steps with tesla. i then contacted tesla to return the car and obtain my deposit, and received no response. then td told me that tesla reapplied for the loan on aug. 22, without my consent. this whole ordeal has been a nightmare.

The contact owns a 2023 tesla model 3. the contact stated that while their spouse was parking the vehicle and pressing the parking button, the vehicle suddenly accelerated. the vehicle jumped the curb, crashing into two different vehicles to eventually be stopped after crashing into a tree. the air bags did not deploy. there was damage to the other vehicles and to the tree. the driver received injuries to their neck and back. medical attention was not needed. a police report was filed. the vehicle had been towed. the vehicle was taken to a certified mechanic who had not diagnosed or repaired the vehicle as of yet. the manufacturer was made aware of the failure. the approximate failure mileage was 500.

I just purchased this new 2023 tesla model 3. i am not reporting a failed or malfunctioning component but i have a safety concern. after taking delivery i noticed that there are no emergency door latch releases on the rear seats like there are on the front seats. this could make exiting the back seats very difficult or even impossible in the event of an emergency with loss of power to the vehicle. i cannot believe that this feature was omitted. i worry that people will die because they will not be able to escape a burning vehicle quickly enough. this seems like the door could be easily modified to correct this issue and make this vehicle much safer.

The car does phantom braking on the highway when using cruise control. it is usually caused by a truck in the neighboring lane applying it's brakes, but not entering my lane.

Loss of power steering. car started normally, but with no warning from the car, the steering wheel could be turned only with extreme effort. i tried to make a circle around the house, but barely avoided hitting other parked cars and called tesla service.

The contact owns a 2023 tesla model-3. the contact stated while driving at an undisclosed speed, the vehicle inadvertently drifted into the left and right lanes. the contact then stated that while attempting to make a left or right turn, there was a clicking sound in the steering wheel. the contact also stated that the steering wheel failed to align with the front wheels. as a result, the vehicle failed to drive straightforward. the contact was concerned for his safety while operating the vehicle. the vehicle was taken to the dealer where it was diagnosed that the steering rack failed and need to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 3,387.

Power steering is intermittently and unpredictably failing. the issue has occurred approximately 10 times in total and has occurred both while exiting parking spots and while driving on the road. the vehicle is available for inspection upon request and has been given to tesla service center for review. the service representative was not able to reproduce the issue and the vehicle was returned. especially while driving, loss of power steering could force me into an accident, as i'm not able to control the vehicle in a reliable manner. when the issue occurs, i receive an error that says "steering assist reduced, steering may require increased effort."

On 09/08/2023 while the vehicle was engaged in autopilot/traffic aware cruise control and at highway speeds, the vehicle suddenly braked with no visible / reasonable cue from the surroundings. minutes later, it suddenly braked again suddenly and without any visible cause but with more force. after this, i stopped using this feature of the vehicle for the remainder of our trip. a similar event occurred around apil 2023 and when i reported this to the tesla service center they replaced both the right side and left side repeater cameras (faulty). the first incident of this nature occurred around a week after taking ownership in late october: again at highway speeds, the vehicle suddenly and abruptly braked without cause. the service center was notified but they found no issue with the car. this type of behavior places myself and my family at risk of being rear ended with the abrupt nature of this kind of braking (sudden, abrupt and with no cause). it also places the vehicles that happen to be following me at risk with this sudden braking behavior - the braking is not gradual. after i reported the most recent incident, the service center did not find any faults with the hardware and said that "these behaviors are a limitation of software in the system."

Steering wheel froze while attempting to turn across opposing traffic into shopping center nearly resulting in an accident. was able to forcefully turn into a parking lot and turn off the car. steering notification came on. after ten minutes car seemed to resume back to normal. this caused insurmountable anxiety and i was unable to return to work. car was towed to service center and estimated repair will take 2-3 days. this was a brand new car i bought for safety yet the safety of me and my children were jeopardized!

While driving late at night at highway speeds (interstate hwy), the car applied the brakes suddenly and without cause, with no cars in the proximity of my vehicle. the car was set in cruise control mode (adaptive.) it appeared that the vehicle may have picked up a reflection from the highway striping. this occurred two times during a single trip of approximately 200 miles.

It happened in a parking lot around 8:20 pm on 09.13.23. when i slowly moved to parking space car suddenly accelerated, jumped over raised pavement for pedestrian walking, hit parked car on the other side of walking path, continue going with uncontrollable high speed across the parking, then car slowed down and i finally parked. woman who witnessed accident and called the police told the police officer that she saw brake lights of my car were on. two women from the car i hit showed me the markings from my tires on pavement. my husband who arrived to the place of accident by this time took pictures of these marks and next morning we return back to take another pictures and video. my car's odometer reading was less than 100 miles. we are having problem of uploading our pictures. we can supply to you our pictures and video if you need them.

On 09/11/2023 at approx. 6am cst, my wife went to a nearby walmart store for groceries. as she was parking the car in the parking space, the car started to accelerate by itself and went around the parking lot in random directions. she couldn't control the steering and brake despite the continuous tries. it was such a traumatic experience, and the car went on to hit couple of other parked cars and the cart return stations in the parking lot. after few seconds of random self-drive in multiple directions of parking lot, it finally came to a halt as it got on a curb that flattened the tires. by god's grace, the car stopped right before entering the main busy road due to flat tires and also no pedestrians at that time. otherwise, the situation could have been worse as the car was going in an uncontrollable manner. the incident was reported to 911 and they got the car towed to a towing garage. we got the incident report from the police department. they also have the cctv footage of this incident. we also have the dashcam videos recorded by tesla and pictures taken after the incident. i will provide any supporting documentation you might need to understand this incident and address the issue. we are trying to come out of the trauma from this incident and would like to bring this issue to the attention of all concerned parties for next steps.

I was driving on i-35 from kansas city to des moines on 9-11-23, and three times the car experienced phantom braking (i.e. the car suddenly braked for no apparent reason) while the adaptive cruise control was activated. during these instances the car would suddenly brake and slow down and on one occasion i had to accelerate immediately to avoid possibly being rear ended. on all occasions there were no obstacles on the road or cars within 1/4 of a mile ahead of me.

Cruise control set to 82mph on interstate with no cars nearby. car slams on brakes on multiple different cruise control sessions. dangerous for other cars that could be driving behind me and could cause me to lose control of the vehicle.

The power steering failed while i was backing out of a parking space. i was unable to turn the wheel and almost ran into another car. i was able to use all my strength to turn the wheel and took it to the dealership tesla said "there was a fault within the steering rack that caused the power steering to go out, therefore we had to replace this part" there was no warning messages about the problem before, during or after the steering went out. if this were to happen to anyone that did not have significant strength, it could have caused a major accident. if it went out while i was driving on any other road, i would have been in an accident for sure.

I received an error message while driving that the steering assist was turned off, and i was unable to the car. this has happened twice in the last week.

The wipers come on for no reason and there is no way to turn them off. since the wiper blades are running on a dry windshield the visibility decreases considerably after it runs for some time

Power steering stopped working when the car starts up, cannot steer the wheel at all in pdnr. basically cannot steer the car at all and it is not drivable.

The cruise control was set at 70 mph. the car braked itself and tried to stop itself even though i had no cars or objects in front of me. i had to apply the accelerator to get it to out of stopping itself. it happened twice in a short amount of time on that morning. the car is available for inspection. this is a safety issue as it could have caused an accident if i had someone too close behind me while driving on freeway i-75. i have not had the car inspected as this just happened yesterday 09/22/2023 and today is 09/23/2023. there was no warning prior to this happening and no issues with the car. again this happened on 09/22/2023 for the first time. thank you.

I parked the vehicle. when i returned to it and was about to drive, the steering wheel became too stiff and i had to apply extreme manual force to turn. the code ui_a020 appeared and the message “steering assistance reduced. steering may required increased effort.” it happened twice on the same day. i had to stop driving the car.

Vehicle suddenly brakes while in autopilot with no road obstructions. this has happened to me several times and i'm concerned that if someone is following me too close this may cause a collision.

When on a recent trip from salt lake city to denver via i 15 to hwy 6 and on i 70 when it was in cruse control and also auto pilot the car would on it's own brake. some of the time it would brake very harshly others it would not be so violet ,but would certainly be some thing that could cause a very bad accident. the only solution tesla service would offer was to go on a test drive to see it happen. this could take posably many miles, and then said they did not have a solution.

While driving on a two lane highway i experience daily ghost braking incidents. while doing 75, in both cruise and autopilot mode, the car will slam on the brakes when approaching a semi in the right lane. today it even swerved to the right without the semi moving out of its lane. i also experience panic braking if a car crosses the lanes in front of me even if it is 500m away and the crossing car even left the road before braking occurs.

When cruise control is engaged, the vehicle suddenly decelerates, (at times dropping speed by more than 20 mph in less than 2 seconds). this occurs as often as 5-10 times in a single 60mi trip, and occurs at least once per trip on this same route (divided highway, sometimes with hills, often with no other cars ahead of or around the vehicle, speed 60-70mph) these events are unsafe because unexpected braking is a hazard for following cars and my passengers. my job as a driver is to be as predictable as possible, but when i use the cruise control the car behaves unpredictability problem reported to dealer, confirmed by remote diagnostic, and car was serviced but the problem got worse. there are no warning lamps or error messages displayed in conjunction with these sudden braking events. first appeared when the car reached 2000miles on odometer

While driving with cruse controll, auto pilot, or adaptive cruise control my vehicle brakes suddenly without warning and without any reason or danger. this has happened many times. today on the i8 traveling from yuma az to surpirse az the car braked around 15-20 times with out reason. i held the tesla car symbol on the screen to report the problem.

While on our first road trip in this vehicle, we engaged adaptive cruise control (acc). after about 30 minutes, the vehicle suddenly (within 1-2 seconds), and without warning, decelerated from 75 mph to under 50 mph. after re-engaging acc, exactly the same thing happened again 5 minutes or so later. thereafter, we did not use acc, and the car ran fine. this was a safety hazard because if someone had been following us when these incidents happened, it could have resulted in a rear-end collision. we have not yet taken our vehicle to a service center. since there was no resulting accident, we have not reported this to any authority. clearly, however, our tesla model 3 has a safety problem.

The driver assistance system fails. specifically, the cruse control, parking assistance, blind spot monitor, display of other objects, lane identification, stop sign or traffic light recognition and other safety features fail repeatedly.

Multiple times, the vehicle braked on its own while traveling eastbound on the interstate 8 freeway between yuma, az & gila bend, az. this was when no other vehicle or obstruction was on the freeway within a mile of the vehicle. the braking was very jarring, and if another vehicle was behind us it could have easily caused a high speed rear-end collision.

After 1.5 months of ownership (i purchased the car end of may 2023) the steering wheel appeared tilted to the right, and car pulling to the wright when driving. i have taken the car to tesla service centers for 4 separate service appointments. they have conducted numerous alignments, adjustments, replaced front lateral links, retorquing but this has not resolved the issue. the car still pulls to the right. the car currently has 3000 miles. there were no incidents or car accidents.

Vehicle heat pump system has had multiple failures leading to windshield fog leading to low/no visibility. service center unable to get vehicle in in timely manner stating 3-4 weeks before it can be serviced.

While on a cross country trip and while on the highway using the tesla auto pilot and/or adaptive cruise control, we experienced numerous phantom braking incidents. several while driving during the day with no other vehicles around and several while passing semi trucks in the other lane. at night the same thing occurred and on one occasion, with no other vehicles around, suddenly braked from 70 mph to near stop. had we been on a wet or icy surface, there is the possibility of control issue.

Tesla model 3 policy #: [xxx] claim number: [xxx] i hope this email finds you well. i am writing to report an incident involving my tesla model 3 (blue) and to initiate the process for an insurance claim. the incident occurred on [xxx], at approximately 2:15 pm. my fiancée was the driver of the vehicle at the time of the incident. incident details: - date: [xxx] - time: approximately [xxx] - vehicle: tesla model 3 (blue) location: the incident took place on the freeway merge from [xxx], where it merges onto [xxx]. heading home. circumstances: my fiancée was operating the vehicle in autopilot mode while maintaining her hands securely on the steering wheel. as she approached the freeway merge from ramp [xxx], heading onto [xxx], she experienced an unexpected jolt. despite her continuous control of the steering wheel, the autopilot system seemed to be accelerating without her input. simultaneously, my fiancée felt a sudden tire malfunction, which resulted in a significant loss of control over the vehicle. despite her best efforts to maintain the car's position within the lane, the tesla model 3 veered off the freeway and entered the adjacent ravine area. impact and airbags: upon entering the ravine area, the vehicle experienced a collision. multiple plants/highbrush/uneven terrain as well as having to maneuver around 2 large palm trees which resulted damage to side mirror. notably, none of the vehicle's airbags were deployed during the incident, and there were no sensor alerts, except for the tire pressure warning light. also there wasn't any record of dashcam recording when we checked the car. we are seriously concerned that the airbags did not deploy , attached are photos concerning the damage. i would like to emphasize that my fiancée was diligently following safety guidelines and had her hands on the steering wheel while using autopilot. this incident occurred suddenly and unexpectedly. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Lost power steering while driving. luckily this occurred while i was going less than 5mph and near a parking lot, so was able to muscle the steering to a safe place. received a warning from the car that “steering assist is reduced” randomly. luckily we were going slowly and able to find a safe place to park, so my wife and kids were safe. could barely turn the wheel enough to park safely. once restarted a few hours later power steering worked again. car has now been in a manufacturers shop for a week to try and figure out the issue.

Steering is very jerky/choppy - vehicle is hard to keep straight while driving on freeway.

1. power steering diminished as i was driving. as the steering wheel was turned their was a "clicking feel" , more than a vibration. i drove slowly and safely returned home. the message on the screen was "steering assist reduced" steering may require increased effort. 2. i did fear for my safety and the safety of others on the road because i did not have full normal control of the steering wheel. i slowed speed to 20mph and carefully made my way home. 3. yes, they determined my steering rack needed to be replaced. 4. tesla service inspected the steering rack and determined it needed to be replaced. 5. the message displayed on my tesla screen was "steering assist reduced, steering may require increased effort".

Going down secondary road with cruise control on at 42 mph ; no auto steer just plain cruise control. the car all the sudden slams on the brakes for no reason causing the car behind to slam on brakes and almost causing a accident. this needs to be addressed or the cruise control disabled until they fix the issue.

On 2 separate occasions, the cruise control set to 80 and suddenly decelerates. very scary. term being used in tesla chat rooms is 'phantom breaking'.

Will randomly slam on the brakes saying that there is something in front of cars on the highway. this has caused me to almost get into a few accidents suddenly slamming on the breaks at 75 mph. it has happened numerous times and the car feels unsafe to drive. one example it slammed on the brakes in front of an 18 wheeler causing it to almost hit me but i had to slam on the gas very rapidly. there is usually a warning light on about parking break not working when these happen.

Steering issue will be calling tesla service about this problem. put the vehicle in reverse to back out of a driveway and a message stating “steering assist reduced” appeared on the display. did not back up; could not turn the steering wheel. put vehicle in park and exited. after ten minutes put the vehicle in reverse, no message, and was able to steer again.

The contact owns a 2023 tesla model 3. the contact stated while driving at various speeds with the cruise control activated, the vehicle experienced phantom braking. the vehicle was diagnosed by a mobile application where it was diagnosed that the firmware needed to be updated. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 4,000.

The car suddenly braked while using autopilot drivers assist while at highway speeds. there were no cars in front of me when it occurred. i had to take control of the car and accelerate to avoid causing a crash.

The car lost all adaptive driving features and power steering.

Model 3 steering assistance just stopped working. the car was immobilized and towed

On july 5, 2023 my front passenger seat assembly was replaced due to a passenger safety restraint system fault. two days ago i discovered two black self tapping bolts sitting behind the front passenger seat on the floor mat. the front passenger seat assembly was only connected to the car chassis by the two front mounting bolts. it was possible to tip the seat forward by pushing on the headrest. i am now able to screw these two bolts almost completely back into the chassis using fingertip pressure only. either these bolts were never installed during seat replacement or they simply rattled loose and fell out. this attachment hardware needs to be designed for repeated installation removal cycles over the life of the vehicle and should require considerable torque for installation and removal. something is seriously wrong!

Phantom breaking when in adoptive cruise control

As part of transitioning from radar to a camera based system (this affects model years '22 onward), tesla, has "temporarily" disabled key features such as lane departure, blind spot alerts and emergency braking. though disabled, these features are still selectable (not greyed out) when the user chooses safety options. these features, which are available on most modern cars, have been disabled for many months with no committed date to restore functionality ... this poses a major safety risk. this should impact tesla's nhtsa safety rating which will pressure the company to re-enable these basic safety features asap. thank you.

I was reducing my speed as i approached a stoplight, and my vehicle rapidly and aggressively increased in speed. it made a revving sound and lurched forward, causing me to rear-end a truck. there is no possible way that this was human error and it was terrifying. the person who i rear ended mentioned that the impact felt like a double impact, as if i was continuing to accelerate after he was hit. i have requested the data from the accident time period from tesla. an insurance representative is organizing an inspection. this was the second incident where the vehicle lurched forward on it's own. the first one happened about six months prior when i was at a complete stop. it did not cause an accident but it did frighten me into an audible scream. i did not report it because after some basic information gathering, i decided that it somehow must have been human error. every claim i've seen has had the outcome of user issue. during both lurching incidents, a revving sound was made and it felt like and electrical surge of some sort. i am extremely clear on the fact that i did not cause the vehicle to dramatically crash and i feel helpless to know that it will likely be ignored by tesla. what if i had been in front of a cross walk when the vehicle surged and lurched forward and a life had been seriously injured or even taken? something must be done to expose this issue and get to the bottom of it. i am happy to provide any additional information in order to prevent this from creating future disasters. it just happened four days ago so the information i have is limited.

Driving north/east on highway 87 at 1215pm, kind of into the sun (sun was to the right of us), the car would not maintain cruise control without constantly applying the brakes forcefully. no cars in the immediate vicinity during the event, though there were other cars on the highway at the time. returning south on the same road, about an hour later, no issues whatsoever.

The tesla model 3 rear bumper came off completely while driving in rain when i drove into a very light puddle. having a rear bumper detaching completely off could be a serious hazard for someone that driving a motorcycle on the road it could result in a deadly accident. this problem has been addressed to tesla and they do not have a service bulletin or a recall for 2023 model only 2018 model through 2021 models. the vehicle has been inspected by tesla. no warning signs where indicated when the rear bumper detached completely while driving

Random phantom breaking when using cruise control at high speeds. goes from 70-40 mph and always worried someone is going to rear end me when my car automatically rapidly slows down for no reason. huge hazard and risk!

Vehicle auto stopped in the middle of the parkway

Vehicle started displaying warning messages as i pulled out of garage - "steering assist reduced" and "lane departure avoidance features unavailable." afterwards, i noticed vibration and clicking sensation while turning steering wheel and driving at low speeds. i performed a software reset but messages were still there. then i performed controls, safety, power off procedure. messages disappeared, but steering still felt jerky. this happened when the vehicle had approximately 2,300 miles on it. a few days later, when exiting the garage, steering wheel was initially locked. it then "popped" when i applied gentle pressure to turn the wheel and the warning messages returned. steering felt stuttery afterwards. i scheduled service appointment with tesla. they replaced steering rack. i have had no problems since. currently at 3,700 miles.

Bought a 2023 tesla model 3 performance that vibrates from the day i bought it. after 12 service visits, new wheels tires and even a new brake rotor the car is still vibrating. tesla seems to say it’s normal and that all teslas drive like this but no other vehicle manufacturer has ever produced a car that vibrates. it’s unsafe and scary to drive this car the way it is. they tried fixing it at first hence why so many parts got replaced but since they don’t know how to fix it they wanna just push the “it’s normal and within spec” speech to me. please get a recall going to address the ongoing steering wheel vibration problem faced by numerous owners as shown on numerous threads and forums. this is unacceptable.

I was driving my 2023 tesla 3 on the street last night and it suddenly slowed down and stopped. the error code di_a137 appeared on my dash screen. i was able to pull to the side but my rear was at the edge of an intersection. my niece and i could have been hit as my car is black and it was dark. i was able to shut down and restart the car by and exiting and entering my car. i am scared to drive my car on the freeway or on busy streets. i could be rear ended if my tesla 3 decides to slow and stop suddenly again.

Adaptive cruise control falsely decelerated on dozens of occasions during a single 500 mile road trip. sudden braking in the vicinity of other vehicles may cause a crash. tesla's service technician stated "no hardware related faults were found" and "potential incorrect object detections leading to slowdowns may occur".

I have front passenger service alerts for the code srs system and it happened many times. tesla does service center can not fix the problem and keep telling me monitor the problem if it happens again. the code is rcm2_a636_ocsfaulted. tesla service center tested the srs system, updated software calibration and lastly today tesla technician send me the software update and i updated it. the code shows up right away when i drove the car to the local super market. what can i do about this problem sir.

Vehicle will repeatedly aggressively brake while using “enhanced autopilot”, posing a danger to any cars behind. complaints given to tesla have been unresolved.

When i was trying to park my tesla model 3 car it suddenly accelerated and hit a parked car in front of me. i took the car to the repair shop and told them the situation. my reason for the accident didn’t make sense to them so i stated that i may have pressed accelerator instead of brakes but i know that i didn’t press the accelerator. my car has been at the repair shop since 10/14/2023. so, far no one from the tesla motors, inc. came to investigate the claim. even if they repair the car, i don’t feel comfortable driving the car due to the fact that unintended acceleration may repeat itself.

When using cruise control the car will brake suddenly even when there is no obstacle in front. this happens often. the phantom braking can be dangerous if someone is following at freeway speeds and not expecting the car ahead to brake. also, when using cruise control the windshield wipers are automatically placed on auto. the windshield wipers will then go on and off as the sunlight changes, when no precipitation is evident. we often have to pause cruise control because the windshield wipers will not stop.

On 12-2-23, i started to feel my steering wheel getting stiff while driving.the car started to feel unsafe to drive as it was very difficult to steer to the point that i ended up being unable to turn and hit a curb on two occasions. on 12-3-23, i started getting alerts in my vehicle about traction control being disabled, automatic emergency braking unavailable, stability control disabled and that i needed to schedule a service center appointment. i dropped my vehicle off at a tesla service center as i felt that the car was unsafe to drive because turning was very difficult. the service center diagnosed my car and indicated that my steering rack needed replacing along with a wheel alignment. it was not covered by my warranty as the service center believed that the issue was due to impact because of the curbs that i hit. however, these issues occurred prior to the impact and the curb hits were a result of the failing steering rack. i purchased my vehicle on 6-17-23, and it was manufactured at the end of 05-23. my vehicle had 10k miles on it before the steering rack needed replacing.

Found wheel with 8000 miles with no damage form potholes or anything of the shorts to have a crack.

Summary: fsd malfunctioned, failed to disengage, causing loss of steering control, thus causing car to steer into wrong lane and resulting in an accident. tesla service center refused to inspect unless car is fixed. car was sent to crash champions ( autobody shop) and was quoted $35k to fix. car was deemed as totaled by tesla insurance. no response from [email protected] i suspect that the latest fsd software update has caused my car to lose control. time of incident: 19:28 pm location : [xxx] , [xxx] entering from [xxx] . weather condition: clear night, well lit. low traffic. what happened:
 my car has been driving in fsd on lawrence expressway and it was doing everything correctly. approaching that upcoming tight bend, the fsd slowed down the car, and i took over by steering the steering wheel to the right to deactivate fsd and taking the tight turn, right before the white rows of triangles on the street. at this moment, the steering wheel forcibly turned to the opposite direction (i.e. left). i tried to correct the steering wheel by turning right even more, but the steering wheel wasn’t responding to my input for a split second. at this moment, my car is now on the wrong lane of wildwood ave and my car finally responded to my steering input. i had to swerve in the opposite direction to avoid the incoming traffic and ended up brushing against an suv, followed by an impact on the curb, before finally slowing down. seeing that there was incoming traffic from the back, i drove down to a residential street to park my car for safety reason. the suv driver called the police to handle the situation, we had our information and testimonies recorded down. i have already followed the safe practices of driving with fsd according to the manual, but in this situation, i am not certain which technology is responsible for causing my car to override my manual steering input. this led to me to question the driver safety systems in this car. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Autosteer was engaged while approaching weatherford, ok on i40 - sporadically, the vehicle slammed on the brakes, even though nothing was in front of me, and nothing was behind. the vehicle dropped in speed by almost 20 mph.

Ever since i purchased my 2023 tesla model 3 i have periodically experienced a phenomenon widely referred to on the web as "phantom braking". google it (though you probably already know about it). when it makes the biggest impression on me is when i am driving at over 50 mph on an open highway and the car suddenly slows down, to the extent that it feels like someone is applying the brakes. every time it happened in recent memory there were no cars in front of me for hundreds if not thousands of feet, which is why it's surprising because there has never been an apparent reason for the sudden deceleration. instinctively, i look in the rear view mirror to see if anyone is behind me because if someone were relatively close behind me such a sudden slow down could, imo, cause an accident - or at least alarm the other driver enough to slam on their brakes. having read about phantom braking i believe that tesla removed the traditional lidar (or equivalent) technology used by other car makers for adaptive speed control or a similar feature, and instead relies solely on cameras to make judgements. this decision, imo, has led to a dangerous weakness in the reliability of tesla's cruise control.

I am writing to express my deep concern regarding the recent rear drive unit internal part failure in my new tesla model 3. the incident has left me fearful that this issue may occur again, and i am genuinely worried for my safety. i implore you and all the employees at tesla to be honest and transparent about this defect or failure. the gravity of the situation became apparent when i realized how fortunate i was that the car did not come to a halt on the train tracks. the potential consequences could have been catastrophic, not only for myself but also for the passengers on the train. it is alarming to think that such a dangerous situation could arise in a vehicle that is merely five months old. this level of negligence is unacceptable. the rear drive unit failed and the car stopped. i was instructed to reset. i did it twice but still not working. i am lucky it happened on a not busy street and was able to steer the car to the side of the road before it became disabled.

Autopilot now requires so much force to confirm you have your hands on the wheel it’s disengages causing rapid deceleration and steering into the other lane or shoulder. also requires confirmation at times when the driver should be looking at mirrors when passing etc instead of watching the display.

After tesla upgraded their insurance driving behavior to raise rate when the driver side seat belt is not engaged; the car doesn’t warn the driver through visual or audio alert about driver side seat belt not engaged. the car clearly indicates if any of the passenger seat is not engaged; but not for driver side. i had driven for many miles until i realized seat belt was not engaged and car never alerted me. i have already created a service request with tesla but i feel this is just not an isolated incident.

Subject: safety concerns regarding recent model 3 autopilot update to whom it may concern at the national highway traffic safety administration (nhtsa), i am writing to urgently express my concerns about the latest software update for the tesla model 3’s autopilot system, which, in my view, significantly compromises safety. as a model 3 owner, i have generally found the vehicle and its features to be reliable and safe. however, the recent update has introduced an overly stringent hands-on-wheel detection mechanism that is not only inconvenient but also potentially hazardous. the new update requires frequent and often forceful interaction with the steering wheel to assure the system of driver presence. this change is drastically different from my previous experience, where i received only one hands-on-wheel violation in two years. the current sensitivity of the system disrupts the smooth operation of the autopilot, leading to frequent and abrupt disengagements. i have found myself struggling to maintain the system’s activation, inadvertently causing the vehicle to exit autopilot mode multiple times. this issue goes beyond mere inconvenience; it actively detracts from driving safety. the need for constant and sometimes aggressive adjustments to satisfy the system’s requirements is distracting and can lead to erratic vehicle behavior. the irony is stark: a system designed to enhance driving safety and ease is now a source of potential danger and stress. the unpredictability and over-sensitivity of the updated system could lead to dangerous situations, especially on highways or in heavy traffic, where sudden disengagement of the autopilot can be particularly risky. as a driver, i now find myself more focused on keeping the autopilot engaged than on the actual driving conditions and surroundings, which is surely contrary to the feature’s intended purpose. please fix this issue. it is bad for everyone.

Subject: concerns over nhtsa-forced changes to tesla model 3 autopilot i am a tesla model 3 owner writing to express concerns about recent autopilot updates, seemingly implemented following nhtsa directives. these updates have significantly altered the system's operation, leading to potential safety risks. previously, the autopilot required minimal, intuitive steering interaction. however, the new update, presumably in response to nhtsa's safety requirements, demands frequent and forceful steering inputs. this has caused abrupt and frequent accidental autopilot disengagements, a stark contrast to my earlier, safer experiences. it is extremely dangerous when it is not clear to the driver that the system has been disengaged and the nags from the system frequently cause accidental disengagements that don't always get noticed by the driver who is more focused on paying attention to the road than the screen. the heightened sensitivity of the system is not only inconvenient but hazardous. the need for constant, sometimes aggressive adjustments is distracting and can result in unpredictable vehicle behavior. ironically, a system designed for safety is now a source of danger and stress. in heavy traffic or on highways, the risk of sudden autopilot disengagement has increased, diverting my attention from driving conditions to maintaining system engagement. this is contrary to the autopilot's intended purpose. i urge the nhtsa to reevaluate these changes. it appears the effort to enhance driver engagement has compromised the autopilot's operational safety. modifications are essential to prevent potential accidents and ensure the system aids in driving safety, rather than detracting from it. thank you for your attention to this critical issue. sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The most current "safety" recall software 2023.44.30 which made the autopilot more alert to the driver has made the car less safe. before the update, autopilot would work as intended and kept the car safe in the lane. now, even when doing everything correctly, i get nothing but alerts which takes my attention away from the road. the car was safer before the mandatory government update. honestly not surprised that nhtsa made the car less safe. let tesla do what's best for their cars, they had it working great before you got involved. thanks.

So thanks to your interference my autopilot on my tesla is broken... you guys think you are making our cars safer by getting your controlling poorly educated stupid hands into tesla systems that are designed to be more safe. on paper tesla autopilot is factually proven to be more safe than a human driver, these reports are publicly available perhaps your team was too lazy to read them. my car disengaged autopilot randomly while driving with 2 cars behind me and freaked out and told me i was not paying enough attention to the road just because i reached to unlock my phone screen...not even pick it up off the wireless charging pad...just unlocked the screen. so thanks to your agencies interference and forcing tesla to levy this bogus "recall fix" on us i almost got rear-ended...in the car i work so hard to pay for, the car that i love because it keeps me and my family safe because guess what we are humans and not robots. just as you do and everyone in your agency we all have to look at our phones briefly while driving because we live lives where we have to make sure those we love are ok or make sure our phone is charged for when we reach our destination. you are going to do exactly the opposite of your agencies supposed mission of keeping us safe. you will kill people with this stupid "recall". get your crap together and tell tesla to reverse autopilot back to its normal safe operating parameters and stop banning people from autopilot otherwise there are going to be a lot more wrecks and deaths. i'm not saying you should be taking duck selfie pictures for social media with your phone while in autopilot on a rural back road...that person deserves to be a victim of modern natural selection. but what your doing is over-controlling and you have no right to dabble in things you obviously don't understand. your agency should be ashamed of itself, you are about as efficient as our government is at managing money...fix it back

Recent recall update makes auto pilot more dangerous and distracting. i am getting alerts while my hands are on the steering wheel and paying attention to the road, which then causes me to take my eyes off the road to see the alert. which i then get kicked out of autopilot. was using autopilot and got an alert the max speed was reduced due to road conditions and when i looked at the alert got another alert to pay attention to the road, then was immediately kicked out of autopilot. this is extremely dangerous especially if road conditions are deteriorating and to have to constantly be looking at all the new and frequent alert. the recent recall has made me constantly have to take my eyes off the road. i can even check my side view mirrors without getting a pay attention alert.

I was pulling the car in to a parking lot in a mall. i was driving very slow to bring the car to a halt. all of a sudden the car just accelerated and went and hit a pillar right in front of the parking lot. i don't know what caused the vehicle to suddenly accelerate. i am pretty sure i did not step of the gas pedal. i checked the dashcam for recordings but couldn't find any. we have experienced this sudden unintended acceleration before on the road as well. i think i must have engaged auto-pilot or auto-steer by mistake which caused this.

The contact owns a 2023 tesla model 3. the contact stated after leaving the dealer for a previous issue with a locked steering wheel, the contact was driving 50 mph on an entrance ramp as he accelerated to merge onto the highway, the steering wheel seized to the right in non-autopilot mode causing the contact to crash into the guardrail on the right side. the contact injured his neck and received medical attention. the emergency respondent was not called, but the contact obtained a police report. the vehicle was towed to the dealer but remains unrepaired, and needed engineers' diagnosis and legal investigation by tesla. the contact received notification of nhtsa campaign number: 23v838000 (electrical system). the manufacturer was made aware of the failure. the failure mileage was approximately 1,798.

The contact rented a 2023 tesla model 3. the contact stated that while driving at approximately 50-60 mph, the vehicle lost motive power. the engine lost power message was displayed, instructing the contact to pull over immediately; unable to drive, exiting and re-entering the vehicle may restore operation. following the directions, the contact was able to restart the vehicle and drive to the destination. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was 39,500.

I was rear ended and pushed into the car in front of me. my car was totaled and no airbags went off.

Car at low mileage started having suspension issues and felt out of alignment. took car to goodyear where they found car was out of alignment as of car was not set up correctly at factory when made. goodyear spend a few hours fixing alignment and tire setup. car is having issues again

Driving down the highway on a clear day with nothing in front of me, with adaptive cruise control turned on, the car suddenly started braking as if it was in full regen braking. i had to hit the accelerator pedal to override the braking.

The car lost power steering while driving

The occupant classification system (ocs) in the passenger front seat has displayed an error multiple times and airbag turns on even when a toddler sits in seat. i’ve taken it to tesla twice going a third time this week and have owned the car for three months.

Repeated "phantom braking". with cruise control engaged and zero traffic in front of the vehicle, false readings on the collision detection system will cause strong, sudden, and unpredictable braking. highly unsafe particularly in conditions where there is traffic behind the vehicle. in my first 900 miles of driving the vehicle there have been 20-25 of such incidents. when triggered, breaking force is strong and deceleration is sudden.

Once the main battery dies the 12 volt dies within 15 minutes. i ran out of charge on a dark highway. put on my flashers and within 15 minutes the 12 volt died and so did my emergency flashers. reason being is tesla uses the 12 volt for the main battery temperature mgmt which draws a lot of power. so in turn once your main battery dies your emergency flashers only have 10-15 minutes of use this is very dangerous especially being disabled on the side of the road

The contact owns a 2023 tesla model 3. the contact stated that while driving at unknown speeds and making a turn, the vehicle suddenly accelerated unintendedly. then the vehicle resumed driving normally. while her husband was driving at unknown speeds and approaching a stop, he crashed into an unknown tesla. there were no reported injuries. a police report was not filed. there was no fire or air bag deployment. the vehicle was taken to a collision center. there were no warning lights illuminated. the contact called the local dealer, where an appointment was scheduled. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 3,048.

I was driving my daughter to school on the freeway when we heard a loud bang toward the back of the vehicle and the vehicle alarms started going off. it said the car was powering down and would not restart. the car immediately reduced speed from 65 to 35 mph and i had to maneuver across 4 lanes of rush hour traffic to safely park on the side of the freeway. thankfully this did not cause a collision but we were lucky. even though the car was charged at 55% within 10 minutes the car was completely dead and powered off. i was able to take a picture of some of the error messages on the screen quickly before it died. vcfront a191 electrical system power reduced vehicle shutting down, vcfront 192 electrical system is unable to support all features switching off features to conserve energy, bmsa 059 vehicle may not restart, bms a170 acceleration and top speed reduced, hvp w028 vehicle may not restart. there was no visible damage to the outside or undercarriage of the car. at the dealership when i had the car towed there i was specifically asked if i had washed the car or gotten it wet, which i had not. it has been a week and i have not had a response from tesla as to the cause of this terrifying event. i have only been told that it has been escalated to the “higher ups” and they are still diagnosing the problem and will not tell me what defect they have found in the car or any date as to when they might have answers. the life and safety of myself and my child were put in danger due to this total shut down of my car on the freeway. thankfully i was able to safely navigate to the side of the freeway at reduced speed but i do not want this to happen to anyone else. i hope i can get some answers to prevent this from happening in any other 2023 model 3 .

When involved in a rear-end collision the drivers seat malfunctioned. it went into a laid down position and twisted causing a back injury.

Car windshield cracked when the defrost run after snow fall. car was parked in the driveway.

I am writing to report several safety issues that i have experienced with my tesla model 3. these issues pose a significant risk to my safety and the safety of other road users. i kindly request that you investigate these matters thoroughly and take appropriate action to address them. 1. steering wheel failure: on three separate occasions, the steering wheel of my tesla model 3 suddenly stopped working. two of these incidents occurred while driving on the highway, which made it extremely difficult for me to maintain control of the vehicle. this sudden loss of steering functionality is a serious safety concern and could potentially lead to accidents and injuries. 2. false forward collision warnings: the car's forward collision warning system has been providing false warnings, which has had a negative impact on my insurance premiums. despite the fact that my insurance company is aware of the issue and acknowledges that it is a system failure, they have been automatically increasing my insurance rates on the leased vehicle. this has resulted in a significant financial burden, with my insurance premium increasing from $120 to almost $400 per month. furthermore, i have been informed that next month, my premium will be raised to $600. i would like to emphasize that i have a clean driving record with no previous accidents or traffic violations. 3. slow charging speed: another issue i have encountered is the extremely slow charging speed of the vehicle. despite the fact that the tesla model 3 is rated at 160 kw/h, it consistently charges at a maximum rate of 50 kw/h, regardless of the charging location or time. this significantly limits the usability. took the vehicle to the tesla service center twice. however, they said that they have been unable to replicate the steering wheel failure which would be crazy if they could replicate it every time the car is driven. and they have dismissed the slow charging speed as a normal variation and it's not. disregarding safety!

On jan. 1, 2024 at around 2:19-2:20pm, the vehicle in front of me made a sudden brake causing my vehicle to trigger the automatic emergency brake. my foot was on the brake pedal as well, i even floored the pedal to make my car stop right away but it continued anyway, the pedal felt so loose/soft. my car almost made a full stop but when the vehicle in front of me started moving, the car started to somehow accelerate, i was confused as to why the car was moving when my foot was firmly pushing the brake. this unexpected move caused me to rear-end the vehicle in front when they abruptly stopped for the second time. my thought is since the car in front moved, the tesla thought the vehicle in front was no longer a threat and stopped applying the brake to make a full stop. i watched a lot of aeb videos online. 1. automatic emergency brake - malfunctioned, maybe, the car log has it but i took a photo that aeb was in progress during the incident 2. my experience is similar to a car without a brake - no matter how hard i pushed the brake pedal, the car didn't stop. it's frightening because i'm out of control over the situation. 3/4. my car was already repaired but i haven't taken it to a tesla service center to inspect the system - the manual brake is working though 5. there were chimes and screen notifications that an automatic emergency brake was in progress. i can upload the dashcam recording if you need it.

Driver seat will adjust itself while driving down the road. while the seat is moving by itself it will also roll the da window down and no way to roll it up. while all things happening the heat will also stop working.

Ever since software release 2023.44.30, there has been a serious issue with automatic wipers and visibility during driving. it has been documented by drivers on the internet, however i simulated driving conditions in a car wash that has triggered auto wipers atleast a dozen times in the past. today i recorded a 4 minute and 30 second video where there was zero activation of wipers at all with torrential rain simulated as well as soap fully covering the field of view. since the auto wipers are tied to the autopilot and fsd system this could cause serious injury or death if not rectified.

While driving down the highway at less than 60 mph the rear drivers side window spontaneously exploded. there was no one next to me at the time. nothing hit the window. it exploded and most of the glass blew out of the car onto the highway. i have video of the incident but can't upload that.

The autopilot feature of my tesla model 3 was safe and effective prior to the update mandated by nhtsa. with the recent update, i now receive multiple warnings during my drive on a daily basis for checking my mirrors or adjusting the radio. these are loud and startling. this update was completely unnecessary and counterproductive to my safety. i'm sure some tesla drivers drive recklessly, but it makes just as much sense to require ice vehicle manufacturers to install hardware/software to prevent drivers from doing donuts. please reconsider the "recall" you mandated of tesla. it was unhelpful. respectfully, [xxx] palmdale, ca information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

On december 24th 2023, i was reversing into a parking spot with a protruding wall that was only 4 feet high, but the tesla model 3 reverse camera was unable to detect the wall. from the angle of the mirrors, it was difficult for me to tell there was a protruding wall, so i was relying on the reverse camera to warn me about any obstacles. however, there was no warning sound as i backed up the car, even as it collided with the protruding wall and shattered the rear roof glass. this ended up costing me almost $700 in repairs out-of-pocket to replace the rear roof glass.

I decided to take my first road trip in the new telsa model 3. the trip was from seattle to portland down [xxx] which is a pretty straight and easy road. because of this i decided to use the autopilot feature (i purchased the fsd package) to help take the stress out of driving. (note, this is my first electric vehicle and even my first vehicle with a screen, so i stayed very aware and present the whole time driving with hands on wheel). after a while of driving i noticed the 'arrow' icon on the maps, which indicates my car, wasn't centered on the road and was in fact about quarter to half an inch to the right of the road. i didn't think much of it as i've seen my google maps do this before and after a little bit it readjust and fixes it. as the car was driving, it performed a sudden deceleration and then put on the blinkers to turn left (which i'm on the interstate so there was no left turn). what i noticed was that because the icon on the map wasn't centered on the road, it thought i was off the side of it. when it came up to a side street, it then thought i was on the side street. thus it rapidly slowed me down to the side street speed limit (35 mph vs the 70 on the interstate), and then thought it needed to turn left to get on to an on-ramp to get me back on the interstate highway. luckily i was able to catch it in time, but i had to fight with the blinkers for almost a full minute to get them to turn off. after this happened again several more miles down the road, i decided to manually drive the rest of the way. once i got to a charging station and powered the car off and on, the icon then was centered on the road again. i have noticed a few times since, that it 'gets confused' on what road i'm on and it is concerning that this has a lot of control over the car. it would be great to have a manual way to tell the map that i am currently on which road so it can then note that. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

When turning steering wheel to right or left at low speeds, i experienced sudden loss of control, grinding, clunky sound sudden jerk in direction of the turn.

I turned into a parking lot across a gutter filled with ice from a snow plow and drug a block of ice under the car about 50 feet. when i stopped there was a blue fluid leaking out from under the car. i had the car towed to a collision repair shop. estimated cost to repair $21,591.79. damage seems excessive for a low speed collision.

On [xxx], around 1:00, i was driving normally on the highway. i remember using autopilot, and the speed limit was 55 mph, but i'm not very sure. at that time, it was raining heavily, and i was following the car in front, not doing anything else. suddenly, i noticed that the tesla car turned sharply to the left by itself! i couldn't control it. let me repeat: the tesla car suddenly turned left by itself. i instinctively grabbed the steering wheel, turned in the opposite direction to correct it, and pressed the brakes, but it was too late. i collided with a car in the adjacent lane, and the car later turned about 180 degrees and stopped! the left side airbags in the front and back all deployed! however, i were not injured. i got out of the car, immediately called the police, and contacted the owner of the collided vehicle. later, the police arrived to document the incident. i believe it was a malfunction of the tesla that caused the accident! i did not make a left turn manually! it was in normal driving mode. what component or system failed or malfunctioned, and is it available for inspection upon request? i have no idea, should check tesla's driving records and the recorded video from the incident. has the problem been reproduced or confirmed by a dealer or independent service center? no. has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? no. were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? on the day of the accident, in the morning, i noticed that the car exhibited a slight phenomenon of accelerating and then stopping on its own while i was driving, it was first appear but it wasn't severe. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

We picked up a brand new car and as soon as we drove it off the lot, we noticed that the steering was pulling hard to the right as if the steering wheel were too loose, especially at high speeds on the highway. there were never any alerts or warnings about this issue in the car. but if we took our hands off the wheel, it would have driven off the road fairly quickly. we immediately reported it to tesla since it was a new car and dropped it off for servicing. they realigned the car, but again after driving it it was still noticeably pulling to the right. we brought it in again and they did another realignment that ended up not making a difference. we brought in a 3rd time and they manually realigned it and tightened some bolts and said that should fix it, and again the problem persisted. so the 4th time we brought it in, we said this is on the verge of lemon-status, so they ended up replacing the whole steering rack and that ended up fixing the issue finally. luckily they didn't charge us given it was under warranty and reported immediately. but given the recent news on your investigation into related steering issues, we wanted to flag this. tesla clearly has quality control issues and didn't address the issue until we pressed them after 3 visits to the shop.

Steering requires notably more effort to turn left than right, particularly as speed increases, putting vehicle control in question. service center was able to duplicate issue, but claims (after four failed service attempts) that the behavior is within limits, and "normal because the vehicle has 20" wheels." the service center claims that engineers from the company remotely inspected the steering system. there have been no associated warnings or indications, but the issue has been present since the vehicle was delivered with 3 miles on the odometer.

Went to tesla service and they told me its a 3rd party issue about the rear tint. the defroster was to hot for the tint to burn. i was worried about the tesla could cause fire because of the electrical heating element that could cause it.

Wiper control is limited requiring the driver focus on the touch screen. auto wipers activation is slow and does not keep windshield clear from rain, forcing the driver take the eyes off the road and find the small area on the touchscreen to control the various wipers speed.

Vehicle does not have the proper software updates needed to clear the two nhtsa recalls for my vin.

I leased a tesla 3 performance package on oct 24, 2023. it was delivered to connecticut, with the cold weather package, and unbeknownst to me, summer tires. due to the summer tires and driving with them in temperatures unacceptable for their compound, i damaged the passenger rear sidewall. but again, i did not know this was the reason. i brought it to the milford, ct service center on [xxx] where they replaced the tire. yet, replacing the tire was unsafe because it was, of course, also a summer tire. nobody told me what was going on at any point in the process. a week after, i damaged 2 additional tires (photos attached) and at that point, i investigated and was frustrated to find that they were summer tires. i purchased 4 continental all season tires and had them installed on my vehicle. while the tires were replaced, the technician showed me that the 3 rims involved with the 3 tire malfunctions were slightly bent as the tires afforded inadequate protection. nowhere on the purchase order or in the purchase agreement did it state summer tires were equipped, i had no idea to even check, and i'm guessing there are a lot of people driving unsafely on inappropriate tires because of the lack of disclosure. this seems like a big hazard and that's why i'm reporting this. i believe tesla should be made to proactively convey this information and should be responsible for repairs and damages that occurred as a result. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

As i was approaching my off ramp (which has a very tight turn), my automatic brakes failed which caused me to slam onto the brakes, and skid into one of the off ramp signs. all 3 of my children were in the back, the back driver side window shattered, i lost my driver side mirror, and there was damage done to the back door and wheel well (all on the driver's side). although the damage looked minimal, no one was willing to work on the vehicle and i was strongly encouraged by my insurance company to claim it as a total loss. granted, i had this vehicle for approximately 2 months, and had put at least $4,000 into it.

Unable to upgrade software. no yellow clock icon on my screen

This incident is reported by a law office. the car being driven by our client was a tesla model 3 which made a sudden unexpected acceleration when our client was slowly looking for a parking space at a parking lot. the tesla car suddenly accelerated at a high rate of speed without client pressing on the accelerator. on the contrary, our client was stepping on the brakes in an attempt to stop it but the tesla did not stop but still continued to accelerate. this accident caused property damages and injuries to our client, his passenger, and others.

Back in february my tesla model 3 started acting up emergency brake was disabled, automatic vehicle hold was disabled, and traction control was disabled all issues i reported to the company app with photo. this problem stated when a software update happened after the tesla app requested it.

The tesla app allows the owner to transfer the app to another user for access to the vehicle. the app allows the other user to enter the vehicle and drive it. it also allow the other user to enter a credit card for the purpose of using the tesla charging stations and purchasing tesla products and services. however, when the other user tries to charge the vehicle (or make purchases of products and services), the credit card is not recognized. i was stranded in lone pine, ca in freezing temperatures because the app does not indicate that only the owner's credit card is authorized for this vehicle. i had to find out the hard way that my credit was not going to allow me to charge the vehicle. i could have been in serious trouble if i had been in the middle of nowhere.

My auto hold feature will intermittently malfunction. although there's electronic (car's log) and i have pictures, tesla service center is advising this is not a "serious" problem, i should pick up the car and re-create the error message and then return the car

I have twice experienced a sudden acceleration when decreasing pressure on the accelerator pedal. it felt like the motor was producing full power. in both cases, i was able to quickly apply the brake which stopped the acceleration. both episodes happened at slow speed, less than 20 mph, while either starting to slow for a stop or making a turn. software on the car is fully up to date as of february 2024.

Driving normally down i-5, no other cars nearby and system suddenly phantom brakes. i am lucky no other cars were behind me as it may have well caused an accident. there were no other cars in front of me within at least 1 mile.

Unintended acceleration after i tried to park take off before i can parked it violently crash into the wall.

The contact owns a 2023 tesla model 3. the contact stated that while attempting to park the vehicle, the vehicle suddenly accelerated independently. the contact lost control of the vehicle, coming to a complete stop after crashing into two poles and veering into a brick wall, where the vehicle briefly continued to accelerate. the air bags did not deploy. a police report was filed. there were no injuries were reported. the vehicle was taken to the dealer, who was unable to determine the cause of the failure. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa action number: dp23002 (speed control). the manufacturer was notified of the failure, a case was opened, and the contact was referred to the nhtsa hotline for assistance. the failure mileage was 100,000.

Tesla autopilot drifted over two lanes and into the side of a semi-truck on the freeway. it was night time but with plenty of light, no rain, and clearly marked lines separating the lanes. not only did autopilot fail, but the features to help avoid drifting out of a lane even when not using autopilot, also failed. those features are supposed to auto-steer back into the lane and beep to alert the driver. none of this occurred. 1. yes vehicle is available for inspection upon request 2. could have easily led to extensive damage, injuries or fatalities. everyone got lucky 3. problem has not been reproduced by dealer, but i have video of the event 4. vehicle has not been inspected by any 3rd parties

The car went forward when in reverse mode. after going to other modes (drive/neutral/park) and back to reverse, the car kept going forward. reset the system and the issue persisted. finally resolved after third restart. the car bumped up against the driveway gate because it wouldn’t reverse despite the dashboard clearly indicating being in reverse. contacted tesla, who examined the system remotely and said no issue was identified. this was the second time this issue occurred, and tesla offered no fix.

When using fsd beta, vehicle would fail to stop for red lights. vehicle also attempted to merge me both into a tractor trailer traveling the opposite direction and a jersey barrier. this is a very dangerous and unsafe system that will lead to many fatalities

I am writing to express my frustration with the excessive nagging prompts i've been experiencing while using tesla's autopilot feature. while i appreciate the safety measures required by the nhtsa, the frequency and intrusiveness of the alerts have become disruptive and distracting, ultimately compromising the driving experience.the autopilot system's constant reminders to keep my hands on the steering wheel, despite maintaining proper supervision, interrupts my focus and undermines the entire principle by forcing drivers to focus on the nag rather than the road. the frequency of these alerts feels excessive and unnecessary, especially on familiar routes where the system performs reliably. requiring tesla to nag the driver more often is an unreasonable measure that ultimately does little for driver attention.

The car phantom brakes constantly (at least every 10 miles) when using cruise control. you will be driving highway speed and the car will slam on the brakes for no reason,, making the cruise control dangerous and unusable

The contact owns a 2023 tesla model 3. the contact received notification of nhtsa campaign number: 23v838000 (electrical system) however, the instructions to do the recall repair were not accurate. while using the tesla app, the software version failed to display. the local dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and confirmed that the instructions were not accurate to do the recall repair. the contact had not experienced a failure. vin tool shows no open recall.

Constant lane change while driving has gotten out of control. a couple of instance the vehicle has changed lanes without manual manipulation. this is getting out of hand and has certainly put risks on my family while operating vehicle.

The contact owned a 2022 tesla model 3. the contact stated while driving at an undisclosed speed and merging right, the contact lost control of the vehicle and the vehicle stalled after crashing into the center median. the vehicle was totaled. no injuries were sustained. medical attention was not sought. the contact stated that a police report was not filed. the manufacturer was made aware of the failure. the failure mileage was 500.

Automatic wipers are very erratic. sometimes it works like crazy. sometimes it never cleans the windshield even though it is soaking limiting visibility. using it in manual mode is also very difficult as all adjustments are done on the screen forcing you to take your eyes off the road. there are no levers to adjust it.

Using the tesla "autopark", the car backed right into a pole in back of the parking space. when the car hit the pole, it kept trying to back up rather than disengaging. it was a clear day, there was no traffic and there was no car in the adjacent parking space. this is using the latest version of tesla's self-driving software, 12.3.3.

While driving in rain, the windshield wipers will randomly stop. this will happen both in auto and in manual modes, especially at night in poor visibility. i contacted tesla and they came and replaced the wiper motor assembly but the problem was not resolved. i believe it is a software issue. i nearly had a crash as this happened to me first at night in a very busy and complex highway intersection and resulted in me being stuck in the middle and blocking traffic until i could navigate the touch screen and find the wiper option to get it restarted.

Design defect that caused the cooling system to fail and potentially not cooling the battery system. per tesla service center, leaves and debris which are common in everyday use got on top of the radiator, the fan on the back of the radiator sucked the debris and caused the damage to the radiator to leak. the radiator’s design may be inadequate, leading to the issue and caused potential damage to the battery pack or computer as a result of overheating which might leads to fatal accidents.

While the car was on the full self-driving it hit a metal block on the road. after the accident there was leakage behind the left front wheel of blue liquid and was suspected to be battery coolant. the car was not drivable due to safety concern. the car functions were degraded and air conditioning was not working. sensors were on and off. the self-driving could not identify block and did not slow down. the self-driving system has major defect which is not safe to use at all.

The adaptive cruise control of the tesla model 3, like other tesla models, rely on the cameras for determining speed. while driving on the freeway the tesla model 3 began to abruptly break almost causing a car to rear-end me. this has occurred multiple times since the full self driving was released to everyone. i discovered that the software reads the freeway's "minimum speed limit" signs as the maximum speed limit. i reached out to tesla and was told that there would be a firmware up-date but one has not come out since.

My model 3 is less than one year old, the both rear seatbelt buckles won’t latch

I was driving behind someone when a suv came over from left lane into the right lane in front of the cars that were in front of me and made a sudden turn into a business. i was already applying the brake and was the 3 second rule behind the car in front of me, however the car did not stop as i slammed on the brakes as hard as i could. there have been other times that the car will automatically slammed brakes on because it feels that it need to…when it’s not necessary at all. but the other day when i needed the brakes to help me stop abruptly…they failed to do so. i hit the car in front of me and was cited as well. if i had been going faster..this could have been way worse. this definitely needs to be evaluated on teslas. i have a dahcam video that i’m unable to upload.

When using cruise control, my 2023 tesla model 3 will aggressively brake without warning or apparent cause. the braking is near maximal - as though the vehicle is attempting to prevent an imminent collision. this defect poses a hazard to occupants of vehicles behind mine as well as myself and my passengers as sudden braking could cause a rear-end collision and cascading loss of control. inclement weather would have exacerbated the problem. this problem is documented. from my brief research it appears phantom braking has been the subject of a nhtsa investigation previously but for prior model years. the issue persists. when i questioned tesla service regarding this life and limb threatening problem their staff was aware and well versed at requesting the customer report the issue as though it were a minor software glitch. this is a significantly more serious problem necessitating an appropriate response.

1. my 90 year-old mother-in law got trapped inside the car in very bad weather because my phone key wouldn't open the door after i got out and walked her elderly friend to the door of her house about 20 feet away, and then walked back to the tesla. i've been able to reproduce the problem repeatedly, of course without my mother-in-law in the car. 2. several near-misses because, unlike most other cars, the tesla's blind-spot warning system, and many other basic control functions such as adjusting the windshield wipers, opening the glove compartment, etc, require you to take your eyes off the road. for example changing lanes requires you to look away from the lane you're about to move into to check the blind spot display on the touch screen. 3. several near misses because easing up on the accelerator slows down the car forcefully 98% of the time, but does nothing 2% of the time. specifically, accidentally flicking down on the right-hand control stick, which turns on the windshield wipers in most cars, activates cruise control and gives minimal feedback to the driver that cruise control has indeed been activated. in this circumstance, easing up on the accelerator pedal doesn't slow down the car at all. this is very frightening and unexpected and could easily cause an accident.

When i was driving my tesla model 3 with fsd exiting [xxx] , the fsd directed me to a wrong routing. i corrected the direction by taking over the fsd, the car then lost its full braking system. i was not aware of it until my car slipped backward at a stop and hit a car behind me. the other driver is good enough to let me go, but my tesla back bumper was damaged. when i got home and read the message on the screen, i was told that the braking hold was disabled, autopilot was disabled, braking charge was disabled, and wheel alignment was disabled, and more. i contacted tesla and make an appointment half a month later. i was also told that the tesla recommends to have alignment adjusted every 6000 miles or every 6 months- while i was not aware of this, i thought tesla is maintenance free. this was what i told tesla representative then: if this disfunction is safety related, it should be mandatory, not recommended! i feel i was lucky that i only have a small accident, it could be worse. i just dropped my car to tesla for repair yesterday, the estimated costs was originally $275, then it went up to ~$1500, then ~$1800, when i was talking to a representative, the costs increased to $2167 in a few minutes! i asked why the prices go up, they said the previous prices are mistakes, and if i don't want to pay, i can drive my car home! i believe this happens to many other tesla users as well, it needs to be addressed before more accidents and damages. the fragile safety operation and the way tesla treat its customer are not acceptable, at least to my case. thanks for your attention, if you need more information about my report, or have any question, please feel free to contact me. [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I was turning into a parking garage when my car suddenly slammed on the brakes very hard to a sudden stop. like there was an imagined hazard. i did not have the car on auto drive as i do not trust the technology, but tesla had just offered everyone full self driving automation that month. i did not elect to use that, but i feel that technology had something to do with this. not only the incident scary. the stop was so hard. i was in pain after.

The contact owns a 2023 tesla model 3. the contact stated while driving approximately 72 mph with the cruise control activated, the vehicle abruptly decelerated and nearly came to a complete stop. during the failure, there were no other vehicles or objects nearby. the cause of the failure was not yet determined. the local dealer was notified of the failure, but no assistance was offered. the manufacturer was not yet contacted. the failure mileage was 6,730. the contact stated the primary concern is that unexpected emergency braking for no apparent reason on our 2023 tesla model 3 was dangerous. the dealer indicated that their review of the data for the approximate date and time did not show anything and cancelled the appointment.

I was turning onto a busy street and the car suddenly stopped and would not respond to the gas pedal. a message said "shift into drive". i had been driving for about a mile already and had not touched the shifter. i then tried to shift into drive and it would not change. i tried multiple times. i then opened the driver door, shut the door, pressed the break to put in my pin, and then it would shift into drive. this was very dangerous as it stopped with the car partially in the road. luckily there were no cars around.

The contact owns a 2023 tesla model 3. the contact stated that while driving at an undisclosed speed in the rain with the windshield wipers activated, the windshield wipers became inoperable. the contact was able to turn the switch for the windshield wipers and the wiper blades started operating as needed. there were no warning lights illuminated. the local dealer was contacted, and the contact was informed that the contact was unable to determine the cause of the failure. the contact stated that the failure began after an ota update. the vehicle was not diagnosed or repaired. the manufacturer was contacted. the approximate failure mileage was 11,800.

Tesla motors has two self-driving features, a mode they call enhanced autopilot and full self-driving. enhanced autopilot is used primarily on freeways, and allows the car to switch lanes without driver's assistance, while maintaining the speed of traffic. full self driving is a separate system in and of itself that relies on far more sensors, and is far more complex, as it needs to be in order to handle all the nuances of allowing a car to drive itself on and around city streets. during the month of april ,tesla previewed the supposed improvements in its full self driving mode by releasing it to everyone for free for that month. i was exiting the 101 freeway in los angeles, utilizing the enhanced autopilot feature to navigate myself to my destination. at this exit, the car makes a right on main st, drives downabout 500 feet and then makes another right so that you're briefly traveling underneath the freeway from you'd just exited. as the car made that second right, while on what should have full self-driving mode, the car failed to navigate the angle of that turn and ran right into a steep curb at a fairly fast speed, destroying the right drive train, the right tire, the entire front bumper, and the cars wheel chassis and suspsnesion system all still have to be fixed. i believe the malfunction was caused by the car failing to properly switch vbetween enhancd autopilot and full self-driving if they utilize gps to mmake that determination, because it felt almost as if the car was trying to switch into the lane to the right (which didnt exist there was the curb there) and not like it was attempting to negotiate or preparing to make a wider turn maneuver. i don't believe it even decelerated as it hit the curb. i broke my toe but otherwise am all right. tesla won't honor their warranty and is threatening to repo the car they won't fix.

After heavy rain and some driving the horn was not audible. wrong way driver almost hit me and the horn was useless to alert them

On 5/28/24, while pulling up the driveway, the car suddenly accelerated and it’s so fast that we couldn’t react. the car crashed into the garage, knocked down one wall along with the main electrical panel. it stopped because it got stuck on 10 in foundation’s of garage structure. the collision mitigation feature did not get triggered and didn’t give any alert or helped to stop the car from crashing into the garage. airbags on both driver and passenger sides did not deploy. prior to this accident, the car already had issue with the driver’s profiles and the seat just moved back and stuck at the easy entry mode. the car became inoperable because the driver’s seat can’t be moved forward to a position where i could reach the gas and brake pedal. i contacted tesla service and was told to delete the driver’s profile and create new one , power off the screen, power cycled the car. i’ve done all of that but the problem kept happening on and off. the car was scheduled to be looked at by tesla on 6-20-24 but the accident happened on 5-28-24. we’d like to find out the root cause of the accident whether the car has any malfunction that could’ve triggered the sudden unintended acceleration. we’ve reported the accident to both tesla and my insurance company. tesla confirmed that the data was downloaded and being reviewed and there is no available information to be shared with me at this time

1) driving at highway speed on a highway, the windshield wipers stopped and would not restart in the middle of a pouring rainstorm. we could barely see, but we pulled to the roadside and stopped the car. we put the car in park. once we put the car in drive again, the wipers would work again. we took the car to the tesla service center and they replaced the wiper module. 2) when stopped at a stoplight the car would not drive forward when the light turned green. the car would not go again until i put it in park and then back into drive. when exiting a parking lot and pulling out into traffic, making a right turn, the car just stopped and would not go. the car would not go forward in drive and would not go backward in reverse, it just sat there. i put the car in park. then i put the car in drive again and it went forward as usual. i took the car to the tesla service center and here is their report: "repair notes: technician verified customer concern through review of vehicle alerts at customer timestamp and tow. technician performed a very exhaustive circuit integrity check on the vehicle communication network and found no faults. technician then investigated closer at the customer timestamp and found the vehicle car computer restarted itself due to an over memory condition upon wake, resulting in the experienced symptom. this is a know firmware characteristic that tesla engineering is aware of and actively working on a permanent fix to be released in future firmware. technician also removed and replaced the faulty wiper motor.

Opening the car door of the tesla, my fingernail got caught between the handle and the handle frame and was completely ripped off.

The contact owns a 2023 tesla model 3. the contact stated that while driving at an undisclosed speed, an alert chimed for several seconds before the infotainment screen went blank. the contact stated that the vehicle lost motive power, the a/c became inoperable, the windows failed to roll down, and the doors failed to open as needed. the contact attempted to reboot the vehicle, but the vehicle failed to respond immediately. the contact was very concerned about her and her grandson's safety while the vehicle was inoperable. the contact and her grandson were unable to exit the vehicle immediately in hot weather. moments later, the vehicle inadvertently rebooted, and the contact was able to drive to the residence, where she and her grandson exited through the front driver's door. upon checking the tesla app, four error codes were displayed: vcfront_a592, vcfront_a191, di_a174, and di_a183. the dealer was made aware of the failure, and the vehicle was diagnosed through the tesla app. the dealer determined that the high-voltage controller and relay needed to be replaced. the vehicle was not yet repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 2,725.

On [xxx], i was driving my tesla model 3 from california to my new home in idaho as part of my move there. during the day, i had 6 or 7 situations where the car would suddenly go into full regenerative braking, or outright apply the brakes for no apparent reason. most of these events took place of freeways at freeways speeds, or on highways (not freeways) at the local speed limit. every situation was when i had supervised self drive or traffic aware cruise control enabled. these situations were extremely startling and in my opinion potentially dangerous. i don't want to imagine what might have happened if one of these "phantom braking" events had occurred with a heavy 18 wheeler behind me in traffic. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The components that failed or malfunctioned include the braking system, steering system, and the airbag deployment mechanism. these critical systems experienced sudden and unexpected failures. yes, the vehicle and its components are available for inspection upon request. -the sudden brake failure and steering wheel lock resulted in a complete loss of control over the vehicle. the inability to stop or steer the car properly led to it veering over the curb/grass area, posing a severe risk of collision. additionally, the failure of the airbags to deploy during the impact further compromised my safety. this incident not only endangered my life but also posed a significant threat to the safety of other road users on highway i676. -at this time, the problem has not been reproduced or confirmed by a dealer or independent service center. further investigation and inspection are necessary to determine the root cause of these critical system failures. -there were no warning lamps, messages, or other symptoms indicating any issues with the braking system, steering system, or airbags prior to the sudden failure. the malfunction occurred without any prior warning, which exacerbates the concern regarding the vehicle’s safety systems.

This complaint is about a tesla rental car from avis which has just shown up in the salvage yard. because the vin of the wreck can not be identified i have used the vin of another wrecked tesla. here is the wreck in question. [xxx] it is available for inspection. the front wheels have clearly fallen off before the crash since they are shown in almost undamaged condition apart from popped ball joints. your database has thousands of perfectly valid complaints on teslas. you are publishing those complaints but taking no action. i suspect political interference. tesla whistleblowers have been silenced. norway has now cleared a whistleblower and he reports that he has already sent his evidence to nhtsa. people are dying. stop the cover-up. here is the report about the whistleblower in norway. [xxx] even a proxy for this whistle-blower has been gagged. [xxx] get on with your job. regards [xxx] please note that i have used a dummy usa address to satisfy yopur webmasters requirements. my correct contact details are attached. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

On several occasions, the last being july 19,2024, auto correct on steering took control of my vehicle when no correction was needed. i’ve been taken by surprise and struggled on all occasions to gain full control of the vehicle. in addition, my car is not able to receive the over-air update to address the hood latch recall which leaves me more vulnerable to a catastrophic event. i can not reach a person in service as tesla pushes every communication through the app. my appointment was pushed out over three weeks and i still have not heard from tesla to confirm this appointment nor reach out with any concern whatsoever regarding this horrific safety concern.

What component or system failed or malfunctioned, and is it available for inspection upon request? car stopped working in middle of road how was your safety or the safety of others put at risk? luckly there were no traffic or car behind , i am not moving the lane. personal safety and passenger safety has the problem been reproduced or confirmed by a dealer or independent service center? tesla service center at spring field nj , told me, front module was at fault and replaced has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? by tesla service center at spring feild nj were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? car shows cp_a044 unable charge error while car is running suddenly car shows move the vehicle side , it will shutdown then shut down the car.

I am writing to file a claim regarding a safety issue with my tesla vehicle, which is subject to the recall identified as nhtsa recall number 24v554. the recall involves a potential defect in the hood latch assembly, which may not detect an open condition. as a result, this defect can cause the front hood to unintentionally open while driving, potentially obstructing the driver’s view and increasing the risk of a collision. safety concerns: although no crashes or injuries have been reported related to this issue, i experienced significant safety concerns while driving my vehicle. the possibility of the hood unexpectedly opening and obstructing my view caused considerable anxiety and distraction while operating the vehicle. remedy and actions taken: tesla has issued an over-the-air software update (firmware release 2024.20.3) to address this issue. however, despite the update, i remain concerned about the reliability of the latch system and the potential risk it poses to my safety and the safety of others on the road.

I am writing to file a claim concerning a recall affecting my tesla vehicle, identified by nhtsa recall number 24v376. the recall involves a defect in the seat belt reminder system software logic affecting certain tesla models, including my own. the defect causes a failure to provide audible and visual seat belt reminders when the driver’s seat belt is not fastened after the ignition is turned to the “on” or “start” position. this issue does not comply with fmvss no. 208, s7.3(a)(1). safety concerns: while this defect has not led to any injuries, it has caused considerable anxiety regarding the safety and compliance of my vehicle. the absence of seat belt reminders can increase the risk of driving without a fastened seat belt, potentially leading to serious injury in the event of a collision. remedy and actions taken: i understand that tesla is providing an over-the-air (ota) software remedy, firmware 2024.20.3, to address this issue. the remedy involves updating the seat belt reminder logic to rely solely on the seat belt buckle and ignition status, independent of the driver seat occupancy switch. impact and request: the ongoing concern about the functionality of the seat belt reminder system has affected my confidence in the safety of my vehicle.

The contact owns a 2023 tesla model 3. the contact stated that while driving at an undisclosed speed, the steering wheel seized, and it became difficult to steer the vehicle. the contact stated the vehicle failed to respond while the brake pedal was depressed. no warning light was illuminated. the contact stated that the vehicle shuddered and almost caused the vehicle to crash against a guard rail. the contact stated that the auto steer avoided the rail but caused the vehicle to spin out. a police report was filed but was not available. there were no injuries sustained. the local dealer was not contacted. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 40,000.

The contact owns a 2023 tesla model 3. the contact stated while driving at various speeds with the adaptive cruise control or adas self driving feature activated, the vehicle would independently decelerate without warning. during the failure, there were no other vehicles or objects nearby. the service center was notified of the failure through the tesla app. the contact was informed that since a time stamp could not be provided for each failure, the technician could not determine the cause of the failure. the manufacturer was not yet made aware of the failure. the vehicle had yet to be repaired. the failure mileage was approximately 28,000.

Vehicle was in cruise control, and cruise control did not deactivate causing the vehicle to propel into a building, causing airbag deployment. safety sensors of car failed to recognize building, other vehicles, and obstructions as required.

On [xxx] around [xxx], my daughter drove her tesla model 3 on [xxx] from school. two strange/scary accidents happened to two different tesla cars (model 3 and y). it was raining with low/medium visibility. one of the cars was driven by my daughter, and luckily, both drivers were safe with very minor injuries. the cars had significant damage but were drivable, and there were no airbags out. these two accidents occurred within 3 to 5 minutes at the “same location.” when i asked them what happened, my daughter and other model y drivers described a sudden loss of control, with their cars spinning and becoming unresponsive to steering and braking. they then hit the guardrail on the center line. i checked the video recordings of our car multiple times; no vehicle-to-vehicle collision was involved. i also checked the road to see if there was any oil spillage, but the lane was clean. she didn't use auto pilot, fsd, and cruse control. the office recorded it as hydro plane in his report, but my concern was incidents that happened only to teslas. also, when i posted this incident on a tesla whatsapp group, multiple tesla owners reported that they had a similar issue when it was raining. it seems like sensors malfunctioning in the rain. also, my daughter was driving below the posted speed (68/70), and she gave a written note to the officer too, but the officer recorded it as 70/70. i need to check that in the wake county traffic court. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

This is a duplicate of the letter i sent to tesla on june 25, 2024. “for the past two weeks i have traveled to new jersey and back to north carolina. i’m writing to you because of my experience with teslas fsd. on one occasion i was traveling on [xxx] (nj) heading to [xxx] -with my navigation and fsd engaged, i approached north and south exit ramps, my tesla could not make a decision - i had to bring my car to a full stop before the apex of the exit. cars wizzing by me on both sides. on [xxx] heading home on [xxx] somewhere in virginia- with no one around me doing about 65 mph, my car almost came to an abrupt stop on the highway - once again, fsd fully engaged - my foot off the brake and my hands lightly on the steering wheel. why? i have no clue - fortunately it reversed itself back into normal. of course, both of the above incidents frightened me. i’m writing to you because i want a record of these events. i know my software is up to date and i’m not quite sure what to do about this. please advise: thank you [xxx] the above was sent to tesla inc 7101 glenwood ave raleigh, nc 27612 0n june 25 and july 9, 2024 no response- information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Since i purchased my car in july 2023, i’ve had multiple false forward collision warning resulting in my insurance premium increasing by sizeable amounts and has caused me undue stress. i’ve reported this problem to tesla but to no avail. today 8/9/2024, between 5:17 and 5:21 pm, while driving my cars forward collision warning was activated while no vehicle was in front of my but instead to a parked car on the pavement. this has happened multiple times and tesla denies being aware of any issues.

Model 3 self deleted after failing to maintain lane and crossed the white line, and off pavement, into eroded ditch.

While using standard cruise control (without autosteer), car sporadically & aggressively brakes for no reason with no obstruction or cars ahead and while at highway speeds. with cars close behind, a serious, life-threatening accident could've occurred. can not determine how to recreate issue on demand. this is a known issue with teslas that has not been addressed by tesla. i have not reported this issue to tesla.

Rattle sound in suspension and not sure if part is loose or bushing is worn out not even 1 year old car.

Windshield is defective which appeared crack without any solid object hitting incidence.

The contact owns a 2023 tesla model 3. the contact stated that while entering a parking lot, the brake pedal failed to respond, the driver was unable to control the steering wheel and crashed into a ford vehicle and a tree. the air bags deployed, and the vehicle stopped shortly after. the forward collision emergency braking system failed to engage. there were no warning lights illuminated. the vehicle was towed to a tow lot. a police report was filed. there was no reported fire. the contact sustained injuries to the neck and shoulder and had bruises. medical attention was provided. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted, but no assistance was provided. the failure mileage was approximately 12,166.

Steering wheel locked up while driving, causing a collision in the highway

When traveling on an interstate highway with a speed limit of 65 mph, with navigation system operating and with tacc engaged, the system sometimes resets the maximum speed to that of the speed limit of the exit ramp (usually 40 mph) when i am not exiting the highway. this results in rapid deceleration significantly below the prevailing highway speed with the potential of causing a rear end collision from following traffic. this is consistent some certain exit ramps along i-93 in nh, and is prevalent when traveling in the right traffic lane.

With the tacc system activated when traveling on a 2-lane road with a right-hand curve, if there is a semi-truck in the opposing lane, the emergency braking engages with a hard brake application. it can be overridden with accelerator pedal, but it endangers the car from collision with a following vehicle. there have been multiple incidents. i attempted to report the condition to tesla customer support.

Purchased 2023 tesla model 3 performance in january 2024. on [xxx] at approximately 2 pm, i got a flat tire drivers side front on a remote highway outside of reno nv. at that time, i found out that i didn't have a spare tire or jack supplied by tesla. i called tesla roadside service and was told before they would send out assistance, i had to agree to purchase a new tire at 540.00 per tire, the towing company couldn't be to my location till after 6pm. i declined tesla service. the tesla had less than 18000 miles on it. my son came and assisted me in removing the flat and we took it to les schwab tire center where i purchased a new tire for 375.00 dollars. les schwab stated that the wear on the tire was caused by alignment. i contacted tesla made a service appointment for alignment for august 26, 2024. i got another flat on the drivers rear on [xxx], which cost 283.00 from les schwab with the same disposition as caused by alignment. i took the car in the next morning and had the remaining two tires changed as it was no longer safe to drive 766.00 cost, and alignment was to blame mileage was documented by les schwab at 18792. when i went for the service at tesla, i was told they do not warranty tire or alignment and when i told them that i would let small claims decide if that the tire wear was excessive and caused by improper alignment, they threw me out of the dealership and have refused to work on my car. the main reason for filing the complaint is none of this was disclosed when i purchased the car, every car i have ever bought has come with a spare tire, jack, and tools needed to change it. there are no other tire repair shops that can do tesla alignments, tesla offers no warranty on their tires and les schwab stated even their lowest cost tires come with a 20k mile warranty. tesla is price gouging for tires 540.00 each and alignment 275.00. any of the tesla forums state that this is happening thru all models and tire sizes to most owners. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Component or system failed: the critical safety issue involves tesla's door locking system, specifically the lack of a readily accessible and obvious manual door release in the rear seat. this design flaw could prevent any child or passenger from knowing how to open the door or escape in an emergency. safety risk: the absence of a clearly identifiable manual release mechanism for the rear doors creates a severe safety risk. in an emergency, such as a power failure or accident, a child or any rear-seat passenger may be trapped without an obvious way to exit, increasing the potential for injury or death. this is particularly concerning given two prior instances where the battery failed to charge, leaving the vehicle completely without power even while connected to a charger. reproduction and confirmation: tesla refuses to address the issue, this is a critical fire hazard. inspections conducted: the vehicle has been inspected by tesla service centers on at least two occasions to address charging and battery problems. however, the lack of an accessible rear door manual release remains unresolved and unaddressed. warning signs or symptoms: there were no warning lamps or messages specifically related to the rear door safety issue. the charging and battery failure were preceded by warning messages indicating charging errors or reduced battery performance, which first appeared during the initial charging failure and notifications on the tesla app. the vehicle is available for inspection upon request to verify the safety concerns and confirm the emergency safety issues with the rear door locks, charging, and battery systems.

Greetings, my name is --- my vehicle's vin number is --- at the end of april 2024 i purchased a car from the seller, the seller claimed that my title was clean, he showed me pictures and it was indeed so when i came to denver with this car, i put the car on the local registry and got a new title and it was clean too my wife was recently in an accident and the tesla authorized service center didn't want to take the car in for service because the car has a salvage status in the title i started checking the car through several services that provide vehicle history, and found the following reports about it source: [xxx] date - [xxx] type - junk and salvage location - westchester, il source: [xxx] date - [xxx] type - total loss vehicle as we can see, this vehicle has 2 records of being junk and salvage and also a total loss vehicle but i was shown by the seller that the title is clean, also i was given a new title by the arapahoe motor vehicle services office which is also clean. the official tesla repair shops also refused to take my car for repair because they said that they do not support this title and that my car is salvaged. i would like to get the results of my car inspection from you if possible. i have also contacted the dmv of texas and colorado about this situation! link to media files: --- (i can send you this information separately) information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The system failed to detect the driver having a seizure and had no way for the passenger to break the vehicle. people in the vehicle and others were put at the risk of a seizing person accelerating in a car that could not be prevented by the car or by the passenger. no dealer/service center has confirmed the issues. the vehicle is currently being inspected by police. no known warning signs/messages before the incident.

The contact owns a 2023 tesla model 3. the contact stated that while driving at an undisclosed speed, a rock struck the front windshield, causing a crack. the contact stated that the front windshield had previously been replaced for the same failure. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure and a case was opened. the failure mileage was approximately 23,000.

Side window spontaneously cracked. my car was parked and not being operated. i've watched video recorded by my car, and there was no one/thing around my car when the incident occurred.

Brake feature malfunction vehicle details: •model: tesla model 3 •year: 2023 (approximately 1 year old) •mileage at incident: ~11,000 miles incident description: on 10/29, while manually driving my tesla model 3 on a public roadway, i experienced a critical braking failure. as i approached a vehicle in front of me that was decelerating, i initiated regenerative braking, then immediately applied the brake pedal forcefully. despite pressing the brake pedal hard multiple times, the vehicle did not decelerate as expected and ultimately collided with the vehicle ahead. throughout this incident, no collision warning, automatic braking, or other safety features activated, despite having all safety features enabled. this failure significantly impacted my confidence in the vehicle’s braking and safety systems. after the accident, i reviewed the tesla incident report, which shows i attempted to brake but that acceleration was not reduced until the collision occurred. despite the report documenting my attempts to brake, the system did not function properly, suggesting a potential mechanical or software defect in the braking and/or safety alert systems. aftermath: •my vehicle sustained considerable damage. •i now feel unsafe driving the vehicle, particularly on highways, as i am concerned the brake failure could recur. request for investigation: given the severity of this issue, i am seeking an investigation to determine: 1.whether there is a defect in tesla model 3 braking systems that could result in brake failure under normal driving conditions. 2.if there is an issue with the vehicle’s safety features failing to activate appropriately. this incident has raised significant concerns regarding my safety and that of other drivers, especially given the car’s relatively new condition and low mileage. i would appreciate a prompt investigation into these safety concerns.

The front left suspension arm failed and fell out as i was parking my car. if this would have happened at highway speeds it would have caused an accident because the car would have run into incoming traffic, potentially resulting in death. this occurred after a collision repair. the collision center that did the initial repair also fixed the issue. the car has had issues with pulling to the right since this repair. it has been taken to them several times but they are unable to address my concern.

Tesla, part of charging port cover is melted.

The car has issue with suspension, i know it is sporty suspension, but i drove so many sport cars. but this is the only one that has jarring issue, my whole upper half is shaking back an forward on bumpy wavy roads causing me to have lower back pain and if i put my back head on head rest on these road my back head will be bouncing on it non stop. i went to service center and they say the car drive normally ,i told them mode 3 2024 does. ot have that issue they say it is completely redesigned suspension. i told them from the sporty cars i drove non have that issue. they say model 3 is different than other models. it is so frustrating buying 2023 and having this issue and tesla is not will ing to fix it and have to suffer back pain .

Here’s a template for writing a formal complaint to safercar.gov about your tesla issue: subject: vehicle safety complaint - tesla 2023 to whom it may concern, i am writing to report a safety issue with my model 3 manufactured in 2023. this issue has significantly affected the vehicle’s functionality and poses a potential safety risk. details of the issue: •vin (vehicle identification number) [xxx] •date of incident: [xxx] •description of the problem:: “while driving, the vehicle suddenly was out of control and was under control owned all airbags and airbag scratch my hand seatbelt was not function •location of incident: everet, pa •outcome: my car being towed, emergency took me to hospital attempts to resolve: i have contacted tesla customer service about this issue , but the problem remains unresolved. safety concerns: this issue is not only inconvenient but also endangers my safety and the safety of others on the road. i am deeply concerned about the potential for this defect to cause accidents or injuries. i request that the national highway traffic safety administration (nhtsa) investigate this issue and take appropriate action to ensure the safety of tesla vehicles. contact information: •name: [xxx] •address: [xxx] •email: [xxx] •phone [xxx] thank you for your attention to this matter. i hope to see this issue resolved promptly to prevent further incidents. sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

After a collision the screen flashed "air bags deployed". the car then turned on the hazards, called 911 then vented the windows. the issue is the air bags did not deploy at all. i suffered a concussion and whiplash due to the accident. no warning lamps or messages ever appeared before while driving the vehicle.

While my car was in full self-driving mode, it attempted to make a lane change to the right which almost caused a crash into another vehicle. i had to manually take control of the car. on november 18, 2024, i reported this to the tesla service center in arlington, va. without even inspecting the car, tesla concluded there was no safety concern and therefore, they declined my request to expeditiously inspect and repair the car. this vehicle has had several problems related to the autopilot system and other systems, and tesla agreed in august 2024 to take back the vehicle after i filed a lawsuit under my state's lemon laws. i still have the vehicle as i'm still waiting for tesla to provide instructions on how/when/where to return the car. i am documenting this incident to showcase all steps i took to remedy the defective product tesla sold me in case the defect results in injury or damage. in the meantime, i have contacted me attorney and requested they send a demand letter to have tesla make the repairs asap since there are clear and present dangers not yet resolved.

If a tesla software update fails it causes an apb version mismatch causing all safety features to become disabled until you schedule service for repairs. it is not covered outside of warranty even though it’s an issue caused by their update. if you google apb version mismatch, a lot of people have experienced it. out of warranty repair is $2-3k for a computer replacement even though it was working fine before the update.

Software updates caused failure notifications (seat restraint system) and disabled cameras/emergency brakes, happened immediately right after software updates. all hardware performed and properly functioned before the software updates. 1. first failure noticed on the begin of march 2024, component affected : " rear center safety restraint system fault". second failure noticed on [xxx] component affected: " autopilot cameras unavailable", "automatic emergency braking is unavailable" 2. i feel extremely unsafe now when using the vehicle with failure notification of the car's components, especially while driving my children to school. i am unsure if the system failure that could causes accidents and put my kids at risk or danger. 3. first issue was notified tesla representative immediately right after the software update (happened over night). they scheduled an appointment, but i saw a charge bill that i have to approve before taking the car in for an inspection. it happened when my car is just out of warranty. i called tesla dealership in buena park, ca to discuss about my safety concerns and got told it might be just a software glitch and i should be ok to drive. (??). second issue was also notified tesla and got a schedule for an inspection/service on december 10th, 2024, and again with an approval of $650 that i might got charged for ahead of the service ???? (why do i get charged for something that wasn't my false until tesla pushed a bad software to make us pay for their bad scripts?) 4. there was no failure notification "at all" before the last 2 or 3 software updates. tesla offered some kind of 1 month free fsd then software updates to remove the fsd then everything started to fall apart. i am very concerned with tesla software updates now and failures it might cause that put our family at risk because of their bad scripts or batches. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Intersection collision with airbag deploy. vehicle was totaled. vehicle remained locked. even after the collision when the doors were closed the vehicle remained locked. unable to open rear doors from the inside.

The contact owns a 2023 tesla model 3. the contact stated that while releasing the accelerator pedal, the vehicle accelerated independently. the contact stated that the vehicle stopped accelerating after 3-seconds. the vehicle was taken to the dealer to be diagnosed, and it was determined that the tires needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 48,426.

What component or system failed or malfunctioned, and is it available for inspection upon request? the steering system appears to have malfunctioned, causing the vehicle to consistently pull to the right, even after multiple alignments with perfect specifications. this issue is ongoing, and the vehicle is available for inspection upon request. how was your safety or the safety of others put at risk? the pulling to the right affects the vehicle's handling and requires constant manual correction by holding the steering wheel tilted to the left. this compromises my ability to control the car safely, particularly during acceleration or regenerative braking when the issue becomes more pronounced. i am concerned that this could lead to an accident or further mechanical failure. has the problem been reproduced or confirmed by a dealer or independent service center? yes, the issue has been demonstrated and reproduced during test drives with tesla service technicians. despite this, i was told the behavior is "normal" or attributed to road crown, which does not align with my driving experience. multiple alignments have not resolved the issue. has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? the vehicle has been inspected multiple times by tesla service centers. technicians have confirmed the pulling during test drives, but no definitive resolution or explanation has been provided. were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? no warning lamps or error messages have appeared. the problem began in september 2024 after i returned from a 4-month military deployment. during this time, the car was parked in my garage and not driven. the issue was first noticed immediately upon resuming use of the vehicle, which had approximately 12,000 miles on the odometer at the time.

Rims cracked with normal usage. current mileage under 17,000. this should not occur, and poses a safety risk with loss of tire pressure.

During a hydroplaning incident on a ramp, the tesla refused to budge or give any steer. major issue was no air bags deployed during collision.

Any time i get into the car and immediately start driving before the car has time to catch up with what i am doing, the nhtsa mandated safety sounds played when the car is in reverse or drive does not play until the cars computer can catch up and begin playing the sounds. most times this can take 3 seconds or so but today i had an incident where it took over 30 seconds before it would start playing. the same issue can be detected when restarting the infotainment screen by holding down both scroll wheels on the steering wheel. when doing this the car will cease playing the sound for around 5 seconds while the computer reboots.

I charged a 2021 apple macbook pro with factory charging cable from the front usb-c charging port in a 2023 tesla model 3. the laptop charged up to around 70% but ended prematurely due to a melted charging cable and usb-c port (the connections from the usb-c port that the cable plugs into, and the part of the cable itself (male end) was melted and so hot that it burned my finger. i brought it to tesla service and they said it's not covered under warranty and are charging $377 + tax to replace it. the manual does not state any limitations as to what can/cannot be connected to the usb-c port. this issue has also been reported on reddit: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The full self driving is very dangerous. i had several events that put me in danger. like, going to the wrong lane. going to the wrong way. changing lanes that almost hit a car good thing i took over right away. it made the other car upset and honk at me.

Unknown moving collision resulted in insurance company describing damage as a total loss. it was inspected by an auto collision expert; his description, photos and estimate were forwarded to a claims specialist at the insurance company. the side of my head hit the window on the driver's side, but no airbags inflated. i feel this was a risk to my overall safety. there were no warning messages.

I was involved in an accident due to what i believe was a malfunction in my tesla’s steering system. while driving, the car unexpectedly turned the wheel to the left on its own and collided with a parked car. despite my efforts to regain control by turning the wheel to the right and applying the brakes, the vehicle did not respond, and i was unable to prevent the crash. given the lack of control and failure of the braking system, i strongly believe there was a serious issue with the car that led to the accident.

Front leftsaftey restraint system fault/service is required tesla want to charge $351 to start for the service

Seatbelt of drivers side won’t latch into compartment, putting myself and others at risk

My dad was driving to work in the morning in the tesla in the left lane of the freeway. then the car started swerving on its own. he tried to regain control with the steering wheel but he couldn’t control it. the car wouldn’t turn when using the steering wheel and he was not using autopilot or lane assistance. he said it felt like the steering wheel and the car were not talking to each other. and the brakes weren’t stopping the car at all and because he couldn’t control the car it turned left into the divider and hit the divider and the car turn again to the right and automatically stopped in the middle of the second lane. the airbags deployed for the driver side. thankfully there weren’t any other cars on the road at the time so there aren’t any injuries. but this crash could’ve caused serious injuries to him or other people. there were no warning signs, alerts, or noises before this happened. he has filed a claim with the insurance company. and a crash report was filed by the police.

What component or system failed or malfunctioned, and is it available for inspection upon request? steering wheel. how was your safety or the safety of others put at risk? single vehicle accident. driver suffered injury. no other person or vehicle was involved. has the problem been reproduced or confirmed by a dealer or independent service center? don't know. has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? in progress. were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no indications were visible.

Trunk struts snap/come off. causing trunk to slam shut. damaging body. tesla states vehicle is safe to operate, however vehicle trunk does not latch down anymore and opens every time i hit a bump. the trunk allignment is also well off. the vibration of the trunk causes several electrical issues including automatic emergency braking. original problem occured september 15th 2023. issue was fixed and persists. current issue has been going on since february 18th 2025. issue is not yet resolved or fixed. tesla is not taking any action to repair issue at all. vehicle is unsafe to operate.

The office of defects investigation (odi) is opening a recall query to assess the remedy adequacy of recall 23v838. on december 12, 2023, tesla filed a defect information report (recall 23v838) applicable to all tesla models produced and equipped with any version of its autopilot system, which tesla described as an sae level 2 (l2) advanced driver assistance system (adas). autopilot is the simultaneous engagement of tesla’s traffic-aware cruise control (tacc) and autosteer. in describing the safety defect, tesla’s defect information report (dir) explained that “the prominence and scope of the system’s controls may be insufficient to prevent driver misuse,” and tesla committed to the deployment of a multipart remedy aimed at improving system and engagement controls and reducing mode confusion. ea22002 (upgraded from pe21020) was opened to investigate whether tesla’s autopilot contained a defect that created an unreasonable risk to motor vehicle safety and involved extensive crash analysis, human factors analysis, vehicle evaluations, and assessment of vehicle control authority and driver engagement technologies. the work conducted in these investigations aligns with tesla’s conclusion in its 23v838 recall filing. during ea22002, odi identified at least 13 crashes involving one or more fatalities and many more involving serious injuries in which foreseeable driver misuse of the system played an apparent role. tesla filed recall 23v838 to address concerns regarding the autopilot system investigated in ea22002. following deployment of the remedy in recall 23v838, odi identified concerns due to post-remedy crash events and results from preliminary nhtsa tests of remedied vehicles. also, tesla has stated that a portion of the remedy both requires the owner to opt in and allows a driver to readily reverse it. tesla has also deployed non-remedy updates to address issues that appear related to odi’s concerns under ea22002. this investigation will consider why these updates were not a part of the recall or otherwise determined to remedy a defect that poses an unreasonable safety risk. odi is therefore opening this recall query investigation to further evaluate the adequacy of the remedy for recall 23v838.

Smart summon and actually smart summon are features on certain tesla vehicles that allow a user to remotely move the vehicle to the user or to another designated location, through use of a phone app. the office of defects investigation (odi) has received 1 complaint (voq) alleging that an actually smart summon session resulted in a crash and has reviewed at least 3 media reports of apparently similar crashes. all four incidents involve the subject tesla vehicles operating in actually smart summon failing to detect posts or parked vehicles, resulting in a crash. actually smart summon replaced smart summon and provided users with extended vehicle operating range while expanding vehicle connectivity through phone app live camera feeds and increased user latency experience. odi has received 12 smart summon related voqs alleging crash typology similar to the crashes experienced by users of actually smart summon during sessions with little time for operators to react. odi is aware of multiple crash allegations, involving both smart summon and actually smart summon, where the user had too little reaction time to avoid a crash, either with the available line of sight or releasing the phone app button, which stops the vehicle’s movement. tesla has not reported any smart summon or actually smart summon crashes through the standing general order for crashes involving ads or level 2 adas, which requires reporting of crashes on publicly accessible roads. odi is opening this preliminary evaluation to investigate actually smart summon’s capabilities as they relate to the subject and similar crashes, including the system's operation and field performance in fsd equipped vehicles and vehicles included in free trial offers. nhtsa will evaluate the top speed that a vehicle can attain while actually smart summon is engaged, designed-in operating restrictions for usage on public roads, and line of sight requirements. nhtsa expects this preliminary evaluation to include review of remote vehicle control through the phone app at various distances and lines of sight, including app connectivity delays resulting in increased stopping distance and the ability to utilize actually smart summon in roadway environments or operating conditions for which the current version of the system is neither intended nor designed. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.

The office of defects investigation (odi) has identified four standing general order (sgo) reports in which a tesla vehicle experienced a crash after entering an area of reduced roadway visibility conditions with fsd -beta or fsd -supervised (collectively, fsd) engaged. in these crashes, the reduced roadway visibility arose from conditions such as sun glare, fog, or airborne dust. in one of the crashes, the tesla vehicle fatally struck a pedestrian. one additional crash in these conditions involved a reported injury. the four sgo crash reports are listed at the end of this summary by sgo number. odi has opened a preliminary evaluation of fsd (a system labeled by tesla as a partial driving automation system),which is optionally available in the model year (my) 2016-2024 models s and x, 2017-2024 model 3, 2020-2024 model y, and 2023-2024 cybertruck. this preliminary evaluation is opened to assess: -the ability of fsd’s engineering controls to detect and respond appropriately to reduced roadway visibility conditions; -whether any other similar fsd crashes have occurred in reduced roadway visibility conditions and, if so, the contributing circumstances for those crashes; and -any updates or modifications from tesla to the fsd system that may affect the performance of fsd in reduced roadway visibility conditions. in particular, this review will assess the timing, purpose, and capabilities of any such updates, as well as tesla’s assessment of their safety impact. sgo report numbers: 13781-8004, 13781-7181, 13781-7381, 13781-7767. to review the sgo reports prompting this investigation, go to nhtsa.gov.

On july 28, 2023, the office of defects investigation (odi) opened a preliminary evaluation (pe23-014) after receiving 12 vehicle owner questionnaires (voqs) reporting loss of steering control in model years (my) 2023 tesla model 3 and y vehicles. during pe23-014, odi interviewed complainants, sent an information request (ir) letter to tesla, and convened technical meetings with tesla that included a joint inspection of a crashed vehicle. the investigation identified 2,388 total complaints regarding the alleged defect, including 124 complaints through voqs and 2,264 complaints through manufacturer data. odi is associating 1 crash to this investigation (11544655), where a driver was unable to complete a right hand turn in the intersection and hit a vehicle. this vehicle was subject to a joint inspection by odi and tesla. the steering rack was recovered by odi with the consumer’s permission. odi’s interviews of allegations supplied to the agency, in the form of voqs, identified patterns of the incoming complaint traffic. complaints allege an inability to turn the steering wheel, while other complaints allege an increase in required effort to turn the steering wheel.  these conditions were reported to occur during the drive cycle as well as at start-up.  approximately one-third of complaints with a reported speed occurred at vehicle start-up or speeds less than 5 mph. interviews with failures reported at speeds over 5 mph, half reported an inability to turn the steering wheel. a majority of complaints with a reported speed reported between 5 mph and 35 mph with approximately 1 in 10 occurring on open roads at speeds 35 mph and over. the highest reported speed regarding an alleged inability to turn the steering wheel is 75 mph. a majority of allegations reported seeing a warning message, “steering assist reduced”, either before, during or after the loss of steering control. a portion of drivers described their steering begin to feel “notchy” or “clicky” either prior to or just after the incident. there have been multiple allegations of drivers blocking intersections and/or roadways. odi is aware of over 50 vehicles which were allegedly towed as a result of the condition from a variety of areas including, driveways, parking lots, side of road and intersections. multiple complaints state they were able to temporarily remedy the condition by power cycling the vehicle, but the issue reoccurred until the steering rack was replaced. tesla supplied four steering rack part numbers on the subject vehicles.  the investigation identified part numbers, 1044832-00-a and 1188832-00-a accounted for 2,187 of the complaints and 4 did not have original part number in the information request. odi has upgraded pe23-014 to an engineering analysis (ea24-001) due to continued complaint traffic and to characterize the system conditions leading to- and stemming from- the alleged defect in vehicles supplied with steering rack part numbers 1044832-00-a and 1188832-00-a to review the odi reports cited in the closing resume odi report identification number document, go to nhtsa.gov.

On july 28, 2023, the office of defects investigation (odi) opened a preliminary evaluation (pe23-014) after receiving 12 vehicle owner questionnaires (voqs) reporting loss of steering control in model years (my) 2023 tesla model 3 and y vehicles. during pe23-014, odi interviewed complainants, sent an information request (ir) letter to tesla, and convened technical meetings with tesla that included a joint inspection of a crashed vehicle. the investigation identified 2,388 total complaints regarding the alleged defect, including the 124 complaints identified through voqs and 2,264 complaints through manufacturer data. odi is associating 1 crash to this investigation (11544655), where a driver was unable to complete a right hand turn in the intersection and hit a vehicle. this vehicle was subject to a joint inspection by odi and tesla. the steering rack was recovered by odi with the consumer’s permission. odi’s interviews of allegations supplied to the agency, in the form of voqs, identified patterns of the incoming complaint traffic. complaints allege an inability to turn the steering wheel, while other complaints allege an increase in required effort to turn the steering wheel.  these conditions were reported to occur during the drive cycle as well as at start-up.  approximately one-third of complaints with a reported speed occurred at vehicle start-up or speeds less than 5 mph. interviews with failures reported at speeds over 5 mph, half reported an inability to turn the steering wheel. a majority of complaints with a reported speed reported between 5 mph and 35 mph with approximately 1 in 10 occurring on open roads at speeds 35 mph and over. the highest reported speed regarding an alleged inability to turn the steering wheel is 75 mph. a majority of allegations reported seeing a warning message, “steering assist reduced”, either before, during or after the loss of steering control. a portion of drivers described their steering begin to feel “notchy” or “clicky” either prior to or just after the incident. there have been multiple allegations of drivers blocking intersections and/or roadways. odi is aware of over 50 vehicles which were allegedly towed as a result of the condition from a variety of areas including, driveways, parking lots, side of road and intersections. multiple complaints state they were able to temporarily remedy the condition by power cycling the vehicle, but the issue reoccurred until the steering rack was replaced. tesla supplied four steering rack part numbers on my 2023 model 3 and model y vehicles.  pe23-014 identified part numbers, 1044832-00-a and 1188832-00-a accounted for 2,187 of the complaints and 4 did not have original part number in the information request. this engineering analysis has been opened to characterize the conditions leading to- and stemming from- failures with steering rack part numbers 1044832-00-a , 1188832-00-a. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.

The office of defects investigation (odi) upgraded pe21020 to ea22002 on june 8, 2022, to extend work and deepen the pe21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how tesla’s autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver’s supervision. to support this work, odi collected additional crash information and assessed vehicle control authority, driver engagement technologies, and related human factors considerations associated with partial automation via analysis of peer vehicle data and hands-on vehicle evaluation, assessments from nhtsa human factors subject matter experts, and reviews of related publications dedicated to partial driving automation. autopilot is the simultaneous use of the features that tesla calls traffic-aware cruise control (tacc) and autosteer. tacc is a type of adaptive cruise control that, like traditional cruise control, maintains a set speed but also slows or accelerates as necessary to maintain the vehicle’s following distance from a vehicle in front. as designed, autosteer detects lane markings and the presence of other nearby vehicles and objects to keep the vehicle in its driving lane. autopilot is characterized by tesla as an sae level 2 (“l2 system”) partial driving automation system that provides driver assistance through steering, propulsion, and braking within a specified driving environment under direct supervision of the driver. l2 systems should be designed to support the driver’s need to monitor the system in response to the constantly changing driving environment and, if necessary, take over the dynamic driving task. to ensure sufficient driver engagement, vehicles with l2 systems should employ driver engagement systems and usage controls that are appropriate and sufficient for the l2 system design and driver expectations. odi completed an analysis of 956 crashes reported up to august 30, 2023. in approximately half (489) of those crashes, odi found: 1.) that there was insufficient data to make an assessment; 2.) the other vehicle was at fault; 3.) autopilot was found to not be in use; or 4.) the crash was otherwise unrelated to ea22002. of the remaining 467 crashes, odi identified trends resulting in three categories: collisions in which the frontal plane of the tesla struck another vehicle or obstacle with adequate time for an attentive driver to respond to avoid or mitigate the crash (211), roadway departures where autosteerwas inadvertently disengaged by the driver’s inputs (111), and roadway departures in low traction conditions such as wet roadways (145). odi observed this pattern across all tesla models and hardware versions. crash and human factors assessment showed that autopilot controls did not sufficiently ensure driver attention and appropriate use. at the same time, peer analysis and vehicle evaluations established that autopilot invited greater driver confidence via its higher control authority and ease of engagement. this mismatch of weak usage controls and high control authority was evident in these crash categories, which included indications of driver disengagement from the driving task. this mismatch was also evident in roadway departures when the system was engaged in low traction conditions outside of tesla’s recommendations.additional information regarding nhtsa’s crash analysis is available in the ea22002 file. odi reviewed these findings with tesla during several conversations in quarter 4 of 2023. on december 12, 2023, tesla filed a defect information report (dir) (recall 23v838) applicable to all tesla models produced and equipped with any version of its autopilot system. tesla’s dir described the functionality of this system, stated that the prominence and scope of the system’s controls may be insufficient to prevent driver misuse, and described a remedy to improve the effectiveness of driver warnings and to reduce m

The office of defects investigation (odi) received a petition requesting that odi reevaluate its decision to deny dp20-001 on the basis that intermittent high electrical current demands on the vehicles' 12vdc systems may have caused some or all of the incidents examined by odi in dp20-001. the petitioner bases this information on a review of open-source research and the dp20-001 denial. the petition and related materials can be reviewed at nhtsa.gov under the following odi number: 11528471.

On march 27, 2023, the office of defects investigation (odi) received a defect petition that requested a recall of all tesla vehicles model year (my) 2013 to present to add an interlock that requires a brake application by the driver in order to shift from drive to reverse to reduce the number of sudden unintended acceleration events. along with his request, the petitioner provided a technical paper regarding the claims in the petition. odi will evaluate the petitioner's allegations and assess potentially related field data to determine if the petition should be granted or denied. if the petition is granted, odi will open a defect investigation. if the petition is denied, odi will publish a denial notice in the federal register. the petition and its supporting paper can be reviewed at nhtsa.gov under the following odi number: 11515119.