2023 Ram 3500
5 Recalls for 2023 Ram 3500
| Recall Date | Component | Summary |
|---|---|---|
| 2024-06-06 | POWER TRAIN:AUTOMATIC TRANSMISSION | Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.
Remedy:
Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 63B. |
| 1970-01-01 | AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE | Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver’s air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.”
Remedy:
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s numbers for this recall are 14B, 33B, 34B, 35B, 36B. |
| 1970-01-01 | STEERING:STEERING CONTROL MODULE | Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Remedy:
Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s numbers for this recall are B2A and D5A. |
| 1970-01-01 | BACK OVER PREVENTION:DISPLAY FUNCTION | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
Remedy:
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 97A. |
| 2023-09-02 | ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS | Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Remedy:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798. |
0 Complaints sent to the Center for Auto Safety for 2023 Ram 3500
| Date | Component |
|---|
12 Complaints submitted to NHTSA for 2023 Ram 3500
| Date | Component | |||
|---|---|---|---|---|
| 2023-07-12 |
FUEL SYSTEM, GASOLINE,EQUIPMENT
ODI Number: 11531859 |
|||
| 2023-07-13 |
LATCHES/LOCKS/LINKAGES
ODI Number: 11532073 |
|||
| 2023-08-26 |
WHEELS
ODI Number: 11540880 |
|||
| 2023-10-25 |
STEERING
ODI Number: 11551790 |
|||
| 2023-11-15 |
SEAT BELTS
ODI Number: 11555320 |
|||
| 2023-11-28 |
EXTERIOR LIGHTING,VISIBILITY/WIPER
ODI Number: 11557360 |
|||
| 2024-04-29 |
PARKING BRAKE
ODI Number: 11585891 |
|||
| 2024-06-04 |
POWER TRAIN,ENGINE
ODI Number: 11592532 |
|||
| 2024-09-27 |
ENGINE
ODI Number: 11616861 |
|||
| 2024-10-24 |
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
ODI Number: 11621770 |
|||
| 2024-10-24 |
SUSPENSION
ODI Number: 11621660 |
|||
| 2024-12-06 |
ELECTRICAL SYSTEM
ODI Number: 11629272 |
0 Investigations for 2023 Ram 3500
| Date Opened | Date Closed | Component |
|---|
52 Service Alerts for 2023 Ram 3500
| Date | Description |
|---|---|
| 2025-04-17 | SEATS
ADJUSTER Seat DJ D2 DP 1st Row Power Seat Fore/Aft Adjuster Inspection TSB is also released for this concern. SYMPTOM/CONDITION: Fore-aft function does NOT work when actuating the seat switch. DIAGNOSIS: 1) Put seat in position for inspecti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-04-12 | ENGINE
Clicking Noisse from Engine At Idle Customers may comment on the following: ● A clicking noise from the engine at idle. This bulletin involves adding oil system protection and letting the engine idle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-04-11 | UNKNOWN OR OTHER
FCA Caribbean Warranty Newsletter – Volume 11, Issue 4 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-04-09 | UNKNOWN OR OTHER
Warranty Newsletter – Volume 11, Issue 4 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-04-04 | STRUCTURE:BODY
Rear Defogger Solder Terminals Detached. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-04-04 | ELECTRICAL SYSTEM
Rear Defogger Solder Terminals Detached. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-04-03 | ELECTRICAL SYSTEM
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-28 | UNKNOWN OR OTHER
6 CONTROL UNIT, Diesel Exhaust Customer complaints with malfunction light illuminated on 2019 thru 2024 MY DJ / D2 / DD / DP vehicles with 6.7L (ETL / ETM / ETN) built on or before October 15,2024 and exhibiting DTCs P21C4-00 (Reductant Lin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-11 | ELECTRICAL SYSTEM
SWITCH – STEERING WHEEL RIGHT & LEFT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-15 | ENGINE
Clicking Noise From Engine At Idle Customers may comment on the following: ● A clicking noise from the engine at idle. REPAIR SUMMARY: This bulletin involves adding oil system protection and letting the engine idle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-13 | ELECTRICAL SYSTEM
Trailer Tow App Gauges Not Showing Data in Widget Screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-12 | ELECTRICAL SYSTEM
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-11 | ENGINE
Perceived Oil Leak From The Rear Of The Engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-10 | UNKNOWN OR OTHER
Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust Fluid) Reductant Line Heater Control Circuit High, and U11C1 – Reductant Control Module Received Implausible Data From ECM/PCM, Set Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-04 | ELECTRICAL SYSTEM
Apple CarPlay Does Not Complete The First Initial Wireless Connection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-17 | BACK OVER PREVENTION: WARNINGS
CAMERA – REAR VIEW Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-17 | LANE DEPARTURE: BLIND SPOT DETECTION
CAMERA – REAR VIEW Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-17 | STRUCTURE:BODY
PANEL – B PILLAR LOWER TRIM Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-17 | LANE DEPARTURE: BLIND SPOT DETECTION
CAMERA – REAR VIEW Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-04 | ENGINE
CONVERTER – CATALYTIC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-04 | UNKNOWN OR OTHER
CONVERTER – CATALYTIC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-04 | ENGINE
CONVERTER – CATALYTIC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-04 | UNKNOWN OR OTHER
CONVERTER – CATALYTIC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-27 | UNKNOWN OR OTHER
Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-20 | ELECTRICAL SYSTEM
Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience one or more of the following: ● **Wired Remote Start (WRS) may have to be pressed twice to shut the engine off.** ● WRS feature unable to turn off the engine when usi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-22 | ELECTRICAL SYSTEM
Uconnect Box Require Service Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-20 | ELECTRICAL SYSTEM
Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the “Parts” section of Dealer Connect: DealerCONNECT> Parts> News& Info Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-23 | ELECTRICAL SYSTEM
Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience one or more of the following: ● Wired Remote Start (WRS) may have to be pressed twice to shut the engine off. ● WRS feature unable to turn off the engine when using t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-20 | SUSPENSION
Flash: Air Suspension Control Module (ASCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C2202-00 – Original VIN Mismatch/m Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-11 | POWER TRAIN
Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-11 | UNKNOWN OR OTHER
Clicking Noise While In 4WD Customers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-11 | ELECTRICAL SYSTEM
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-07 | POWER TRAIN
Clicking Noise While In 4WD ustomers may experience the following: ● Ratcheting, click, or clicking noise in 4WD while turning. his bulletin involves replacing the front driveshaft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-06 | STRUCTURE:BODY
SWITCH AND BEZEL Front Door Before replacing the Window Switch/Mirror Switch, please follow these steps: 1.- Check for what DTC are detected and take proper steps acceding to the DTC’s. 2.- Make sure all the switches are properly connected Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-06 | ELECTRICAL SYSTEM
SWITCH AND BEZEL Front Door Before replacing the Window Switch/Mirror Switch, please follow these steps: 1.- Check for what DTC are detected and take proper steps acceding to the DTC’s. 2.- Make sure all the switches are properly connected Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-05 | ELECTRICAL SYSTEM
Trailer Tow App Gauges Not Showing Data in Widget Screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-31 | POWER TRAIN
TRANSFER CASE BW 44-46 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the Output Shaft Seal should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-28 | ELECTRICAL SYSTEM
SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-25 | ELECTRICAL SYSTEM
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-21 | ELECTRICAL SYSTEM
SWITCH Instrument Panel Before replacing the driver window switch, please follow these steps: 1.- Review the Trailer brake Switch for any physical issue (Button stuck, broke). If no physical issue identified, move to next steps. 2.- Make su Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-22 | UNKNOWN OR OTHER
Malfunction Indicator Lamp (MIL) Illuminated. Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-15 | STEERING
MODULE Steering Control Before replacing the steering column control module (SCCM) due to turn signal inop, wipers inop, steering controls inop, TCS light DTC C0051 or horn blowing while turning, please follow these steps: 1.- Refer to serv Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-09 | STRUCTURE:BODY
Outside Exterior Mirror Power Extend And/Or Retract Is Not Fully Functional. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-09 | ELECTRICAL SYSTEM
Outside Exterior Mirror Power Extend And/Or Retract Is Not Fully Functional. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-07 | ELECTRICAL SYSTEM
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2024-12-17 | POWER TRAIN
GEAR – REACTION SUN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2024-12-19 | POWER TRAIN
SEAL – OUTPUT SHAFT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2024-12-19 | POWER TRAIN
SEAL – OUTPUT SHAFT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2024-12-19 | ENGINE
Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 – ECU Application Software Code 1 Missing Or Corrupted Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2024-12-17 | ELECTRICAL SYSTEM
Push to Start Button Has a Delay Switching Ignition Positions, DTCs (Diagnostic Trouble Codes), B1A7D-2A Start Button – Stuck, U103C-00 KIN/IGNM Communication Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2024-12-16 | ELECTRICAL SYSTEM
SWITCH Mirror Before replacing the driver window switch, please follow these steps: 1.- Review the telescopic mirror Switch for any physical issue (Button stuck, broke). If no physical issue identified, move to next steps. 2.- Make sure the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2024-12-16 | SEATS
SEAT BELT Front Outer Seatbelt Slow Retraction / Seat Belt Cleaning If the vehicle exhibits slow seatbelt retraction, prior to replacing seatbelt please inspect for debris and any build up on the webbing and DRing. If evidence of debris an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
2023 Ram 3500
search for another vehicle