2023 Hyundai Santa Fe

On may 15th, i was involved in a serious accident caused by a malfunction in a rental vehicle provided by enterprise a 2023 hyundai santa fe. after reversing into a parking spot, i placed the vehicle in “park” and exited the car to retrieve belongings from the trunk. my young son remained in the back seat. to my shock, the vehicle suddenly began to move on its own despite being in “park.” i immediately ran to the driver’s side and jumped back into the vehicle in an attempt to stop it. i pressed the brake pedal multiple times, but the car would not respond. i also pressed the “park” button repeatedly, yet the vehicle continued to move uncontrollably. the steering wheel was unresponsive, and i was unable to redirect the vehicle or bring it to a stop. the car ultimately crashed into two other vehicles. during the collision, one of the vehicles pinned my left leg in its door, causing physical injury. i am now dealing with both physical and emotional trauma as a result. to be clear, this incident occurred on a flat surface. no airbag deployed upon impact, and there were no warning signs or alerts from the vehicle beforehand which is highly concerning, especially for a modern electric/hybrid vehicle. this car presents a major safety hazard and, in my opinion, should be recalled and removed from service immediately before it causes a fatality. i have contacted enterprise multiple times to report this issue and urge them not to rent this vehicle to anyone else.

On [xxx] i was on [xxx] in houston, tx southbound in the woodlands area when my vehicle warning light for overheating went on. i pulled over on [xxx] and contacted vehicle assistance and the vehicle was towed to my dealer, northwest houston hyundai. there was damage to a tube in front of the radiator and a/c condenser. the damage to the tube was approximately 1/16 of an inch in diameter and supposedly was caused by debris entering through the front grille which is designed like a large egg carton. the dealer spokesperson informed me that they had seen many vehicles like mine (2023 santa fe) with the same type of damage. i have been trying to settle this with hyundai but they feel it is normal road damage and that the wide open grille design that allows it is not their problem. i can't even get them to approve a third party screen to protect the engine radiator from further design. they will not answer the question as to whether or not installing this item will void the warranty or not. it's dangerous to break down on a manor highway in a manor city particularly for us senior citizens. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I am reporting an urgent request immediate action regarding a serious unresolved, recurring public safety issue with my vehicle. it is potentially the fault of alexandria hyundai's service department (in alexandria, va) who had just serviced my vehicle for what should have been a routine servicing (on may 7). my car had a catastrophic and complete failure on a high speed highway (the car quickly decelerated) which represented an incredibly danger situation for myself and other drivers on the road. my car was purchased in 2023 and has 15,241 miles. it has been perfectly maintained. on [xxx], i was returning to my home in virginia from maryland on an 8 lane highway with a 55mph speed limit when i had a very dangerous complete failure of my car. simultaneously, the car started bucking back, the speed was decelerating regardless of my pressing the accelerator to keep my speed the same as traffic, and i received a flashing large red message that said "check hybrid system - stop safely." fortunately i was in the far right lane and was able to veer it over to a narrow shoulder. it was 8pm and getting dark. after a short while, the car lost all power so i was on a narrow shoulder with no lights flashing anymore. i was in this dark car with a lot of traffic speeding my with my 2 dogs. i became incredibly stressed about how we were going to get home. i contacted aaa, a police officer and uber pet who worked together in this unsafe situation on the side of the highway to get myself and my dogs home into the uber vehicle with only the front door opening (no power). it was over 2 hours before i was home safely it was incredibly stressful situation. the car was towed to alexandria hyundai and they dismissed the issue and fixed nothing. i contacted hyundai customer service and asked for escalation and they have done nothing. i am restricted in my driving because of the severe safety risk but had to drive again on [xxx] and it occurred again on a highway information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The windshield showed a semi circular crack on the upper center directly below the rear view mirror cluster. it happened during a day of exceptional heat there is no indication of impact and the crack is symmetrical.the plastic cover of the rear view mirror broke simultaneously with the appearance of the windshield crack.

Early march 2025 the vehicle was put car in park, got out of car to close yard gate, turned around to walk back to car but car was rolling forward and hit the flat bed trailer causing approximately $5000 in damage. it was put in park before getting out but jumped gear before getting back in. another common problem is slamming the emergency brake on when attempting to drive. was at a red lite left turn stop sign with foot on the brake. when the light turned green took foot off brake & put foot on accelerator to go forward, the car slammed the emergency brake on. this has happened approx 6 times in the 1-1/2 years of ownership.

Front brake failure at 3k miles. rotors warped so badly they failed to properly stop the vehicle. vehicle shaking immensely transmission failure at 11k miles. while vehicle is in drive mode the transmission is stuck in first gear and will not shift. the tachometer was redlining at 6k i had to use the paddle shifters to get the transmission to shift. i was driving the vehicle as a manual transmission when i own an automatic.

Transmission caused vehicle to loose speed on grade posted speed 70mph i could not get over 35 transmission stuck in 3 gear or would stay in 8th gear unable to gain speed almost got rear-ended vehicle has a 8 speed automatic transmission it will not shift properly loss of power account improper gear for speed

On two separate occasions, i was a stop light in high traffic. i was unable to drive my vehicle when the light turn green because of  no power. a message display prompting me to "shift to p or n to start engine." unfortunately, that didn't work. i had to sit there for a few mins, signaling other motorists to go around me. eventually, i had to restart my vehicle. i panicked because i felt unsafe as i was blocking traffic. i took my vehicle to the dealer and was told that there were no code  after the diagnostic test but yet the technician told me the door on the driver side is not aligned and i need to take it to a mechanic. i never got any alert that my door is open so that diagnosis didn't make sense. i took my vehicle le to the mechanic to check the alignment of the door who in return told me that there was no issue with my alignment. i am scared to drive my vehicle because i don't want to cause an accident.

The car loses power. the battery and key ignition light keep coming on. a message displays auto engine off. please shift to n or p and start engine manually. after communicating and showing video proof of the incident, the dealership replaced the alternator and battery. the issues started around 5000 miles. the infotainment system lags and the car lags. sometimes i am left on the road because the case refuses to cut on or off.

When accelerating from a stop, my car will not go over 20 mph. it just revs up like it’s not changing gears . i have to pull over and park it. it runs fine afterwards. this does not happen all the time. usually it happens once a month. it’s been to the dealership 3 times. they drive it around the block and tell us that they can’t replicate the problem. therefore, they don’t troubleshoot anything and return the car to me. i’m truly scared to drive it. i wrecked twice at a red light intersection.

My car won’t shift on the highway and all of a sudden i can’t drive more than 40mph. it also has not wanted to let me press on the gas and make it go as i’m driving bc its jerking 4 or 5 times before it’ll register and go. also, not too long ago, i was in a parking lot and went to leave and my car never notified me that there was a huge pillar next to me and i crashed into it, it was in my blind spot and couldn’t see it. my car has had many many other issues in which i can’t list, but i truly bought a lemon.

Driving on [xxx] in victorville; sunroof shattered. originally thought it was a tire blowout but there were no indications on the dash, no alerts, etc. pulled over when safe to inspect vehicle and to make sure my kids were safe. upon pulling over and exiting the vehicle, i started to make my way around the car to check the tires. all 4 tires were completely fine. made a second round to double check everything, see if something went under the car, there was no sign of any damage. as i was getting into the car i noticed a huge hole in the sunroof, it was completely shattered. safety of my family was at risk but fortunately it was a chilly morning and the sunroof was closed. vehicle is available for request if needed but it currently located at the local hyundai dealership. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Forward collision warning system engaged unexpectedly, braked hard to the point of smelling burnt tires. no collision imminent. normal driving conditions. on a second occasion, stopped at a traffic light, the vehicle suddenly warned of foward parking collision. front camera engaged and yellow warning showed

On december 11 and 12, 2022, my 2023 hyundai santa fe limited hybrid failed to accelerate in traffic. in both cases i was attempting gradual acceleration to change lanes, or merge onto an another high traffic street and when i pressed the accelerator nothing happened. on second occasion i could not get any power for several seconds. in both cases i activated hazard signals to avoid a collision by vehicles rapidly approaching me from behind in a 50 mph speed zone. the vehicle has 900 miles on it and i took delivery november 14,2022. i see where this has occurred to other santa fr hybrids, yet when i called the dealer they seemed unaware of any problems.i am scheduled for a long driving trip to michigan in a week. 567 miles and i am very concerned about driving on the turnpikes with this problem. i am going to pohanka hyundai of fredericksburg va tomorrow.

I purchased this suv new and noticed an issue with the automatic intermittent wipers. the dealership has replaced the windshield sensor and issue is now unreliable at best. service department told me to simply wipe the sensor off or pour water onto the sensor to get the wipers to work. that seems to work for about 3 wipes and then stops again. also, the driver seat changes position by itself while driving, and the advanced cruise control failed to provide any braking and almost caused me to rear end a stopped car in freeway traffic. additionally the advanced braking system does not work at all... i had the salesman check the settings and they are turned on, but do not provide any braking function. the alert system does provide a warning if a car turns a corner in front of me, but fails to take any action.

Car has a severe life threatening hesitation, sometimes as much as almost 2 seconds delay from when you fully step on the accelerator to when it slowly starts to go. no warning lights or bells whatsoever. regardless of driving mode it dose it. seems to be especially pronounced when at a dead stop in sport mode. problem seems to have gotten progressively worse the more we have driven it. the dealership is denying that there's any problem or issue & didn't want to make an appointment to look at it & keeps trying to tell me this is normal. car is unsafe to drive like this & has nearly gotten me & my family killed on numerous occasions. i have driven other hybrids by other manufacturers & none have had this issue.

I bought this lemon on 1/14/2023. the front collision detection doesn't brake to avoid collision. the emergency brake will engage on it's own, and it has to be manually disengaged. the parking assist feature will automatically disengage and is unable to engage it. the middle seat in the back seat headrest obstructs a major portion of the rear window, obstructing the driver's view. it is not the headrest pictured in the owner's manual. it has been in the shop twice. it has been in the shop for 10 days and counting of the 34 days i have owned this lemon of a vehicle. the car was taken to the dealer for repairs but consumer was told the vehicle functioned properly. the consumer stated the car was still malfunctioning so vehicle was taken back to dealer for repairs and still being assessed.

Windshield cracked and webbed

Windshield cracks

All lights that come on when you first start the vehicle stay on. abs, forward collision, rear collision, side mirror check, down hill brake, etc. the brakes and brake pedal would lock up when attempting to brake. pedal stays locked but the wheels didn’t seem too. brake system wouldn’t respond to pumping the brakes the pedal stayed frozen. it could have caused me a serious accident.

Stopped at left turn lane light. light turns green and vehicle engine revolutions increase as i press on gas pedal but car does not move. cars behind me lean on their horns and take evasive maneuvers to go around me. car finally goes very slowly and transmission disengages in middle of left turn leaving vehicle in middle of intersection with oncoming traffic. luckily everyone stopped and vehicle very slowly moved through the intersection to side of road. vehicle is brand new and in my possession less than 48 hours. vehicle is at dealership for troubleshooting.

I bought a brand new 2023 hyundai santa fe. not even one month later the panoramic sunroof exploded while i was driving on the interstate at 75 mph. there were no warning lamps, messages or other signs that this would/could happen prior to the incident. i was not informed by the dealership that this could happen, but they were aware it could happen. i was told by the sales manager, “we wouldn’t sell the cars if we informed consumers”. i had the screen cover closed, so i was very fortunate because it could have caused a major accident on the interstate if it was open and glass exploded all over me and got in my eyes. hopefully the vehicles behind me did not have any damage to their vehicles from the glass. i was not told if it is available for inspection. i was only told that it would be replaced. this problem is happening since 2012. there have been multiple class-action lawsuits with multiple car brands that have panoramic sunroofs.

2023 hyundia santa fe bought brand new from the dealership. during the course of the last month and a half the vehicle has done things with unknown origin. the panic alarm will randomly go off when the vehicle is turned off, no one is in it, or even near it. by locking the vehicle with the remote, the alarm will tend to go off about 20-30 seconds after the vehicle is locked and will sometimes not stop until the vehicle is restarted. the transmission will shift very roughly almost to the point that it feels like you are driving a manual transmission vehicle. the transmission lags in gears between 60-70 miles per hour and you feel a very rough back and forth shifting with in the transmission. next the emergency break would engaging and then not releasing or reengaging when parked on a hill, flat service or anywhere. the break light on the dash would light up, blink, then it would go off, making it unknown if the emergency break was acting engaged or not. the dealership i purchased it from did replace the ems module along with breaks and rotors on the vehicle. the auto shut off or the idle shut off will also randomly work, and not work. it will cut on and off even if the button is pressed to shut it off or prevent it from coming on. now the air condition, along with the heat and heated seats has started to not work, randomly cut on, will not cut off etc. while driving i have had the heated seats turn on, along with the heat and not go off, nothing would cut off until the vehicle was physically turned off and restarted. no codes have ever been displayed or found by the dealership.

4/27/23 - panoramic sunroof exploded going over a bridge. front glass panel only. no advance warning. shade was closed and no glass entered cockpit. local pd responded and saw no evidence of impact or criminal activity. vehicle is at local dealership for warranty repairs.

While traveling on state highway i heard a sudden, loud pop, similar to a gunshot sound. i looked everywhere and noticed that the sunroof was shattered. it is panoramic and was open. the rear, unopened section was completely shattered. upon closer inspection there is a jagged hole about 1.5 inches in length in the sunroof. although the rear part of the sunroof was intact, there were shards of glass scattered throughout the cabin.

Car was purchased january 21st had 3000 mile on it when service was needed for these issues. on march 23rd as i started driving my car wouldn't go above 30 mph, when pressing on the gas pedal the car wouldn't accelerate, the rpm gage would go to 4 but engine wouldn't make noise car wouldn't speed up. i put the car in park and back in drive with no improvement. i pulled off at a gas station restarted the car and it was fine. during this time the auto on off button was orange on the cluster which i had never seen it that color before. was looked at by the dealer but wasn't reproducible. not sure the cause, but safety was in jeopardy due to not being able to go with speed of traffic. also a couple weeks after purchase brakes began to squeal, took car to dealer on march 28th was told brake pads were sanded and cleaned, upon leaving dealer brakes continued to squeal, car is now back at dealer, supposedly needing front rotors and pads replaced. dealer won't drive car until rotors replaced. safety was in jeopardy cause of possible brake failure and resulting accident.

While driving under normal conditions with vehicle in drive, transmission shifting into neutral with no driver input or action and the engine remained running. transmission indicator remained in drive, and engine would rev, without forward propulsion. this occurred three times is close proximity, within 30 minute period. each time, shutting down the vehicle, waiting approximately 5 minutes to restart, the vehicle would then shift into drive normally and move under power. there were no warning messages or indicators prior to or during the three episodes. dealer was unable to diagnosis any errors, even using gds. if the vehicle had been moving at highway speed or on a more congested roadway, this could have posed a significant safety risk to the occupants and any nearby vehicles, as the driver may have not been able to safely pull off the roadway when the vehicle lost propulsion (shifted to neutral).

Driving on highway with cruise control selected to 80 mph. left signal is applied to travel to left lane to pass a semi trailer. when the vehicle is half way into the left lane, the automatic system applies hard braking even though the semi trailer has not been detected as too close. vehicle slowed to 74 to 75 mph before cruise control was turned off. vehicle behavior is a total surprise to vehicles following since the braking is unexpected on a clear road. repeated the symptoms several times. this braking does not occur if the vehicle ahead in the right hand lane is an automobile. this only occurs if it is a large vehicle such as a semi. moving quickly or slowly to the passing lane affects the total time the braking is applied. the slower the movement, the longer the braking is applied. repeated this behavior at 75 mph and 70 mph with similar results.

The contact owns a 2023 hyundai santa fe. the contact stated that the rpm would be elevated while the vehicle was idling. the failure recurred while the brake pedal was depressed. there were no warning lights illuminated. the failure recurred approximately 3-4 times within 30 days. the failure recurred approximately 15 times within 6 months of owning the vehicle. the contact took the vehicle to the dealer who was unable to determine the cause of the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 12.

The issue i'm about to describe has occurred multiple times during the seven (7) months i've owned the vehicle - including again today. in all cases, i was attempting gradual acceleration to merge onto a highway or high-traffic street (e.g., when exiting a mall parking lot onto a busy city street). when i press the accelerator nothing happens - no power whatsoever for at least two seconds! and on three of these occasions, i was almost broadsided by oncoming high-speed traffic! i've reported this issue to my dealership (both sales and service) and their response was that this is a known problem with the hyundai hybrid models but that there is no fix available nor, to the best of their knowledge, is there one in the process of being developed! as stated above, there is sometimes as much as a 2-second delay from when stepping on the accelerator (even when fully depressing) to when the vehicle slowly starts to accelerate. and there are no warning lights to indicate that there is a problem. i've observed that in all cases when this issue occurs, it does so when the power train is transitioning from the ev (electric) mode to the internal combustion mode of propulsion. this should not be a difficult issue for hyundai to resolve and should be addressed with utmost urgency before someone is seriously injured or killed! nhtsa - please intervene by directing hyundai to launch an immediate recall campaign to resolve this very dangerous issue, or offer to refund the affected owners' purchase price!

This is related to complaint number 11526621 filed june 13, '23. today i experienced the same issue described in my previous complaint but under different circumstances. i was at an intersection of two 2-lane highways, one going east-west and the other going north-south, and was facing oncoming traffic as i waited for a gap in the oncoming traffic that would allow me to make the left turn. once a gap appeared (perhaps 4 or 5 car lengths long), i pressed the accelerator to turn left but there was zero propulsion for about 2 seconds. i was simply stalled in the path of the oncoming traffic. at the end of the 2 second delay, as the vehicle transitioned from ev (electric) to internal combustion (gasoline) mode of propulsion, my vehicle gradually accelerated just enough to allow me to complete the turn; however, i came very close to being broadsided by the oncoming traffic. this is a dangerous fault of the 2023 hyundai santa fe hybrid vehicle and needs to be addressed asap! there is obviously something wrong with the ev/internal combustion synchronization/communication causing the momentary loss of power!

Hello, i would like to point out a safety issue many new car manufacturers have actually implemented. i've witnessed this safety issue at two accident myself. most automakers today lock your car doors automatically unnoticed by most drivers . the door locks are operated by electrical current only, if a accident destroys your car battery mechanically or by shorting out the battery in water, a person is unable to unlock their door. thereby trapping them inside their car. in case your car is on fire or submerging in water you are trapped. there normally is a mechanical lock release if you are aware of how to use it, most people today if questioned have no idea how to do that. my son recently purchased a new ford pickup that when the doors are locked the little plunger that you would pull up manually to release your door lock is recessed in the panel to the point you cannot grab hold of it. gmc truck owners are told to just pull the handle three times and the door will unlock, this is a true statement, if, the battery is connected. research will show many people drowning and killed by automobile fire, when they have been perfectly physically capable of escaping the car if the door lock had not prevented them from escaping. it is such a simple fix, just by redesigning the mechanical operation to only luck the door from the outside not the person inside. this auto lock future can not be changed on this car as i have requested. please contact me with questions. thank you for your help in saving lives! [xxx] my back ground has been 25 years with ibm in r&d also aircraft electrician, and industrial electrician information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

I was driving on the highway and the car phantom emergency braked for no reason at all.

2023 hyundai santa fe- consumer states: i saw the notice on tv regarding a recall on my specific vehicle for the trailer hitch issue. i immediately contacted my local hyundai dealership and scheduled an appointment. the service department concluded that my vehicle was included in the recall, i was told that they had not yet received a recommendation from hyundai on a remedy for this fire hazard. my invoice indicates "your vehicle does have a genuine hyundai towing hitch and 4-pin harness installed, there is currently no remedy available however you can continue driving the vehicle, but it is recommended that you park the vehicle outside until a remedy has been performed.april, 2023, i called the hyundai corporate office and was assigned a case manager, rohan. i suggested that hyundai buy back the vehicle, with 5000 miles on it, because if i cannot tow my boat, it's useless to me, and also because i cannot park the vehicle in my heated 3 car attached garage. rohan said he would try to find a local business to install a new hitch. i would have pay for it and submit the bill to hyundai for reimbursement. the next time i heard from rohan, he instructed me to find a local business to install the hitch. i did contact a couple local businesses and they all indicated that they wanted nothing to do with the hyundai recall. my question to rohan was, if he thought a private business could do the fix, why hadn't hyundai come up with a timely fix, given the potential devastation that the outcome could have if a fire did occur. at the end of april, 2023, rohan stopped accepting and responding to my calls. i believe that hyundai has failed to timely remedy the towing hitch issue which, according to hyundai, may ignite a fire even with the ignition turned off. hyundai has known that these issues existed well before it was announced on tv in march, 2023 but did not officially notify the owners of the vehicles until the end of may, 2023. it is very unnerving driving this vehicle knowing this is the one that could catch fire anywhere, anytime! this should be considered for a class action law suite or a wisconsin lemon law case.

Check engine light and hev warning light come on and vehicle looses all power. it has been confirmed by myrtle beach hyundai also they tried fixing the problem gave me back car supposedly fixed just to have same problem within 24 hours.the problem started later part of april and is still ongoing vehicle has been towed 3 times so far.my concern is what happens if i loose all power while driving.

Over the last tom th, i have encountered some pretty scary issues with my brand new santa fe purchased in april. last week, while driving, after i turned on adaptive cruise control, the system alerted me that “smart crusade control conditions weren’t met” and kept trying to engage the front left brake — this occurred three days in a row. after turning off the smart cruise control and entering residential roads, the front left brake tried to engage in a manner that seemed consistent with abs issue. i brought car in two days later to dublin hyundai and they said they couldn’t find anything wrong with it. i picked the car up yesterday morning and then last night while driving on the highway, it alerted me that i need to “check highway drive assist system” and a warning light came up. after about 5 minutes, the car jerked me incredibly hard to the left on the freeway and then athe light turned off. then two days ago, i was driving my car on the highway the car randomly said “emergency braking system activated” twice, while going 70 on the freeway in the middle of nowhere. this was while driving safely and no cars nearby either time. i looked online and it appears this is a problem that’s occurred in many santa fe’s, so there is clearly an issue with manufacturing (which i’m assuming is the same case as the previous issues i’ve run into).

I was recently involved in a front side swipe accident where a person ran a red light and hit me while i was passing through an intersection. the impact was all in the front of the vehicle where the air bag had deployed. the air bag caught on fire within seconds after it had deployed. thankfully i was conscious to where i was able to unbuckle my seat belt quickly and someone came to my aid quickly enough to where i was able to exit the vehicle safely.

The contact owns a 2023 hyundai santa fe. the contact received notification of nhtsa campaign number: 23v181000 (trailer hitches) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2023 hyundai santa fe. the contact stated that while driving at 75 mph, the vehicle stalled and decelerated to 25 mph as several warning lights flashed on the instrument panel. after multiple attempts, the contact managed to restart the vehicle and drove to her destination. the contact sustained severe emotional trauma due to the failure but did not seek medical attention. the contact drove the vehicle to the dealer where they informed her that the throttle body was defective and needed to be replaced. the manufacturer was also notified of the failure. the vehicle had yet to be repaired. the failure mileage was 2,689.

Driving at 25 mph and the vehicle alerted "shift to neutral" and came to a complete stop and stalled. had no warning, couldn't even pull to side of road. could not start again and had to be towed.

When driving in the rain, the driver side (left) blind spot is not functional. when the right turn signal is used, the camera shows the right side of the car and the triangle on the right mirror lights up if there is vehicle in the blind spot. in the rain, the camera lens is as clear as when it is not raining. when the left turn signal is used, due to poor aerodynamics, there is a large drop of water on camera lens which prevents driver from seeing the blind spot on the left side. the large drop of water is displayed on the dash instead of the left side of the vehicle.

On nine separate occasions between mid-june 2023 (mileage appx. 600) and july 21, 2023 (mileage 1994), my vehicle lost power (decrease or loss of power and/or hesitated, sputtered, or stalled) when i was accelerating from a stop or slow speed. during these times, i have noticed that the air conditioner starts blowing only warm air. the only way to correct the issue has been to turn off the engine and then restart it. no error codes have ever been generated, and only twice did warning lights come on (engine oil light and battery light). i will upload my documentation file (to date) with the specifics of what happened along with dates and mileages this has happened. this happened one time on the freeway; i had to pull over to the side to stop/restart my engine. it was very unsafe and put my family at risk. this is a significant safety issue, and i do not feel comfortable driving because if i pull out into traffic and experience this loss of power, i could easily get hit by oncoming traffic. the vehicle has been at the hyundai dealer since july 5, 2023 (three weeks tomorrow), and it is still there. they had not been able to replicate the problem. i went to pick up the vehicle on july 21, 2023, and as soon as i left the parking lot, the problem happened. i did a u-turn to come back to the dealer, and the vehicle lost all power. i had the vehicle in reverse, and there seemed to be no engagement of the transmission. even with the gas pedal pushed all the way to the floor, there was no engine revving and no movement of the vehicle. the hyundai technician and service advisor came to see the issue firsthand (since they had not been able to replicate it). the issue was only resolved when the vehicle engine was turned off and restarted. the vehicle remains at the dealer for further testing. yes, i will gladly make my vehicle available for inspection upon request.

The contact owns a 2023 hyundai santa fe. the contact stated that while driving approximately 35 mph, the downhill assist, traction control, auto stop, blind spot, and abs warning lights illuminated. the contact was able to pull over and called the local dealer and was informed that the vehicle was safe to drive. while driving at an undisclosed speed, the brakes independently activated. the vehicle was taken to the local dealer, where it was diagnosed that the wheel speed sensor needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 2,000.

Incomplete weld(s) in frame/body at drivers side rear passenger seat floor area. dealer has vehicle and is unable to repair frame/body weld(s) without removing body from frame. frame/body flexing in the area of hybrid batteries are will continue to worsen over time causing possible short in wiring and or batteries causing fire. dealer has confirmed issue. manufacturer is buying back above vehicle at this time. only warning sign was a persistent rattle in frame/body in driver’s rear passenger floor.

May 5th 2023 my car was broken in to.the back passenger window was broken out and the steering column was tour out .the car was undrivable. the car was towed may 18th to nalley hyundai.i just got my car back today aug 11. i understand hyundai is suing tiktok i was given a number.she said when they go to court.when .

The front collision warning/assistance system on this vehicle does not appear to be working. the dealer claims that it is working. it seems that the protocol for testing for proper function is flawed and no one is tacking ownership of this issue. they are saying that in order to test the system a near collision must be imminent and to simulate this puts the technician at risk of injury (understandable); nevertheless, i have been in situations where i should have at least received a warning and there was none. on a test drive by the service manager with me in the vehicle the front collision assistance was verified on and active. the cruise control function was tested and worked to adjust the speed of the vehicle appropriately which tells me that assistance is available. it appears that the either the collision sensor is not recognizing collision danger or the danger message is not getting to the warning trigger and possibly the assistance trigger. this situation should be reported to the appropriate department a hyundai for review.

I purchased a new 2023 hyundai santa fe and on multiple occasions when trying to accelerate the vehicle has failed to go above 30 mph. i have put on about 6,000 miles. when i pull over and restart the car. the issue seems to resolve. this is quite dangerous when trying to get on the highway or accelerate to pass for myself, passengers in the car and others. the dealer has not been able to repeat the issue. no warning or error codes appear. after repeated returns to the dealer, the dealer has now refused to review the vehicle without a $200 charge to investigate. i am happy to make the vehicle available for inspection.

On 8/14/23/ i got the first oil change for my new car at the dealer. on 8/15/23 as i cruised at 65mph on a crowded detroit expressway, i pushed further on the accelerator to get away from an aggressive driver on my tail. nothing happened; the car engine shut down. no warning, no lights, no beeping, no alarm, no dash screen message. dead engine in the middle lane with cars all around. after i miraculously made it to the shoulder of the freeway, the engine light and oil light came on. not before, only after the car died. the dipstick indicated the car was out of oil. unbeknownst to me the parts used to change the oil the previous day were defective. the oil had leaked out over the course of the day and over night. (i later discovered my driveway full of oil). the problem, additional to the defective parts is the fact that i had no warning that the engine shut down was imminent. i had no warning that the car had no oil. i came close to getting killed that day, and still have nightmares. had i known the car was oil-less, i would not have driven it. this is a car that beeps and pushes and tells one how to drive at every juncture. it tells low gas, low tire pressure, etc. why would it not warn about the low oil or the imminent engine shutdown??? i was told the car has a “failsafe” feature for the oil. how safe is a failsafe if the driver gets killed while the car engine protects itself???

Since i have had the car, five months, there have been three incidents of the car braking to a stop suddenly and unexpectedly while i am driving. at no time were there other cars near me; i was not in danger of hitting anything or anyone as the road was clear. the stops were jarring and upsetting as i could not discern a reason for these sudden stops. i feel it is very dangerous to stop in the middle of the street without warning.

This tire was observed as defective in an inspection at holler hyundai in winter park fl. it was supposed to be mailed to continental tire for inspection, but the dealership failed to do that. i have photos of the defect (wire protruding for inside side wall). every effort to discover the tire's location has been frustratingly stonewalled by the folks at the dealership. this tire's lot might be dangerous to other drivers and needs visible inspection.

I was driving on the freeway when it sounded like an explosion inside the vehicle occurred. i was not sure what it was at first, and then i started to hear glass rattling in the sunroof area. i pulled over and looked on top of the vehicle and the sunroof glass has exploded. nothing hit the vehicle, so heat must have caused the sunroof to explode. it was approximately 103 degrees outside per the vehicle's thermometer.

On several occasions, the automatic emergency braking system engages even though there is no evidence of a dangerous situation or imminent crash. it usually occurs during highway driving or at speeds over 40mph. in each case the brakes engage, the steering tightens, the aebs notification appears on the dashboard and an alarm sounds. after a few seconds, the brakes and steering return to normal. this occurs even when there is no evident traffic issues. i googled the situation and found that other drivers of this car have had similar problems. here are links to that result: https://www.santafeforums.com/threads/emergency-braking-system-activates-intermittently.17221/ https://www.carproblemzoo.com/hyundai/santafe/automatic-emergency-braking-problems.php i suggest that the ntsb open an investigation into whether this is an ongoing problem.

When i tried accelerate, the car jerked and then the transmission began to slip and i coasted to a stop. i cranked the car and slowly began to drive the car while it felt like the transmission was slipping. my first thought was that the transmission was low on fluid but later found that this is a sealed transmission. luckily there was no traffic during this incident. there was no warnings lights or any warnings whatsoever.

Beginning the evening of 8/21/2023, this 2023 hyundai santa fe hev began displaying warning messages: "check blind spot safety system" and "check rear cross-traffic safety system." simultaneously, the car would not register a "ready to drive" and could not be shifted into drive or reverse. the car could be shifted into neutral. after turning off and restarting the car several times, the warning messages did not recur, and the car could be shifted and driven normally. the problem recurred in the following days. it appeared that the issue was unrelated to cleaning the sensors but may have been related to the car being left in the sun. the car had to be towed to a dealer on 8/23. this dealer claimed to be unable to reproduce the problem. it is believed that the dealer kept the vehicle in a shaded garage during this time. after retrieving the vehicle from the first dealer, the problem recurred the following day, 9/2, again after having been parked in the sun on a warm day. the vehicle had to be towed to another dealer who was able to reproduce, but not diagnose, the issue. as of 9/18, the dealer states that they have identified a connector that appears to be causing the issue, but they say that they don't know what the connector does, because it does not appear in manufacturer wiring diagrams corresponding to the vin. because of the dealer's and manufacturer's inability to diagnose the issue, it is unclear if the issue actually implicates the operation of the blind spot and rear cross-traffic safety systems identified in warning messages. hopefully it is possible for nhtsa to work with hyundai to figure that out. the vehicle is with the dealer in chantilly, va and is available for inspection.

Occasionally the cruise control when accelerating will exceed the set speed and continue to climb and i will be going 20 miles faster than the set speed and climbing. the only way to sop this is to turn cruise off, slow down and restart. my thought is it happens after i have disengaged the cruise and then when safe reengage which is done by pressing the switch straight down. in my previous vehicles i would push the control up. i may be doing this by accident and giving the system an unknown command. whatever i am doing to create tis situation is too easy to do and creates a safety issue. this has happened multiple times.

Vehicle has just over 4k miles on it. several times i tried to accelerate and while the engine rpms would increase, the vehicle would not accelerate. very dangerous when turning right on a red light and when merging into traffic. i came close to getting t-boned on 4 occasions, and rear-ended on 3 occasions. this vehicle is not reliable and puts passenger lives in danger. today the "shifter system malfunction-service immediately" warning came on and i was not able to shift into any gear and the vehicle put itself into neutral. looking at the forums, this has been a problem throughout the hyundia vehicle lineup for years with the dct transmission. i don't understand how they can continue to sell these vehicles when there is a known safety issue with the dct transmission. i have tried to contact johnson hyundia in cary nc and left multiple messages with the service dept, but they have never returned my calls.

My 2023 hyundai santa fe calligraphy with 14k miles showed a check-engine light. i had noticed some strange behavior in the shifting with a loss of power while driving at low gears. i made an appointment for the dealership the next morning. was told today that the car needs a new transmission.

Upon selecting my driver settings from the door panel, and the infotainment, the vehicle moves the seat settings back to driver 2. it does this in gear or not. happens everytime a new setting is selected from the door panel button. say driver 2 from driver 1. very dangerous. could move so far as to limit ones proximity to accelerator or brake.

The contact owns a 2023 hyundai santa fe. the contact stated that on two separate occasions while driving at approximately 65 mph, the vehicle decelerated. the check engine warning light illuminated, and a message displayed on the infotainment screen indicating “engine system emergency, take vehicle to the nearest dealer”. the contact was able to veer the vehicle into a parking lot where it was idled. the vehicle was then taken to the dealer where the contact was informed that no appointments were available; however, the technician used a code reader that retrieved message: “5 volts drop to the ecm”. the contact stated that the technician then pressed the start/stop button to restart the vehicle and reset the check engine warning light. the contact stated that he was able to drive the vehicle back to his location where he parked the vehicle. the following day he restarted the vehicle however, the failure recurred. the dealer was notified of the failure and the contact was advised that if the check engine warning light was not illuminated there was no need to have the vehicle diagnosed. the vehicle was not repaired. the manufacturer was notified of the failure, but no further assistance was provided. the failure mileage was approximately 1,108.

We were driving at around 55mph and panasonic sunroof exploded as is something hit it: however, nothing did. the glass tattered and fell on top of us (driver and passenger). we were unhurt but quite shook up.

My 2023 hyundai santa fe have a recall to fix the trailer hitch, since that i notice some issues with the shifting with a loss of power while driving, my car is 15k miles and showed a check-engine light. i made an appointment for the dealership the next morning. after two days, i was told that the car needs a new transmission. after 3 days still waiting for the car to be fix.

When traveling along the front collision warning system is triggered even though nothing is around the vehicle. the car remains running, but there is no response from the gas pedal. i have to coast to the side if possible or stop and turn on flashers (very dangerous on interstate highway). once safely stopped, turning off the car and then starting again reboots the system and it runs fine until it happens again randomly. the check engine light stays on for a day, but does not light up the next morning. the dealership does diagnostics, but nothing shows up as wrong. it happens so fast there is no way to take a picture or video before the warning disappears. so far i have been lucky as this has happened at least 6 times. it is dangerous and i am terrified someone will not see flashers and run into me at highway speeds.

The contact owns a 2023 hyundai santa fe. the contact stated that while driving at night with the low beam headlights illuminated, there was a dark shadow present in the top section of the illuminated light field causing a visibility hazard to the driver. the vehicle was taken to the local dealer who confirmed the issue was present but informed the contact that the headlights were operating as intended. the manufacturer was made aware of the issue. the failure mileage was 10.

Upon braking hard and suddenly due to being cutoff on the interstate, it felt as if the antilock brakes did not properly engage but rather grabbed/grinded/scraped. only when i let off the brake did they disengage. this happened the first time within 2 months of owning the car and with less than 2k miles on it, at highway speeds (65-70 mph) and this sensation has happened probably 4 times in the 7 months i have owned the car under various scenarios of stopping quickly. in addition, it recently happened when driving 25-30 mph and coming to a normal stop approaching a stop sign - where it felt as if the brake on the front passenger tire grabbed/grinded/scraped (but not on the 3 other tires). i have taken the car back for inspection at the dealer twice, neither time have they found any issues. in addition, one evening the stability control light flickered, sounded as if the dash was frying/sizzling with no reason - roads were not wet, no leaves, grass or other debris, etc. and speed was 25-30 - this happened twice within 3 miles. dealer found no issue with car after performing visual inspection of wiring, check of system for code errors, nor driving test to reproduce issue. had the brakes failed, i could have been in an accident causing serious harm to me/my passengers or whomever i could have hit. i believe the abs system needs to be replaced or reprogrammed but the dealer refuses to acknowledge a problem exists. online forums indicate similar (and worse) issues, also with people stating they cannot get a dealer to resolve their problems. this is a serious malfunction of either the electric or braking system in some capacity and should be fixed before people are severely injured or killed.

The contact owns a 2023 hyundai santa fe. the contact stated while driving at various speeds, the forward collision avoidance system erroneously activated, causing the braking system to activate and the vehicle to veer to the left. the contact stated that the failure was intermittent. the vehicle was taken to the local dealer on several occasions due to the failure however, a cause for the failure was not determined. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 1,000.

While driving at approximately 70 mphs the panoramic sunroof exploded. it sounded like a gunshot in the car. the front windows were slightly cracked and the rear windows were down for my dog. the sunshade was back to let in light and the sunroof was fully closed. temperature outside was 60 degrees. i had been driving for 5 hours from southern california to the phoenix area. glass went every shattering in the car, so much for shatterproof glass. no other cars were in sight on the two lane carefree hwy and no objects hit the vehicle. sunny but cool day in the desert.

About three weeks after we bought the suv, a small rock hit the windshield while we were driving on the freeway, causing a quarter-sized crack. we had it repaired. a week later, two more tiny chips appeared on the windshield. we didn't even notice anything hitting the windshield, and we only drove it on city roads with normal road conditions. the windshield seems to have very soft glass and gets cracked or chipped very easily in regular driving conditions. we've never encountered windshields this weak in our 20 years of driving experience. we feel it poses a potential visibility hazard for the drivers.

This vehicle has only 8,961 miles. when driving a light comes on that states check hybrid system. stop safely then the vehicle shuts off. i have taken it to lester glenn hyundai toms river, where i purchased the vehicle and they cannot figure out the issue. this is a safety concern.

Vehicle fails to accelerate, engine is “sputtering” and making a rattling sound and battery is draining to nothing on the freeway driving at normal speeds. vehicle is lurching and engine does not appear to be shifting as it should - car losing power and failing to accelerate despite being full of gas. transmission doesn’t feel like it is shifting properly. vehicle only has 8000 miles.

Driving down the highway my sunroof shattered without being hit by anything. local dealership is replacing, but if sunshade was open glass would have rained down on me.

Bought the car in july 2023. nov 23: i had a check hybrid system followed by check engine + red battery warning while driving in the interstate. the car lost power abruptly. coasted out of the interstate, took the exit, and turned it off. restarted after 15 mins. only the check engine light came back on. we drove it back home. just as we were entering the garage, the sequence happened again: check hybrid system warning followed by red battery warning followed by car losing power. we had to push it back into the garage. started it two days later and the check engine light was on. check hybrid system and red battery warnings did not come back on. nearby hyundai dealer's service said that they are not certified to work on hybrid cars. hyundai roadside assistance refused to tow it to the dealership that i brought from. so, i had to drive it to the next nearby hyundai dealer service center who is one hour away. there, the technician ran diagnostics for the check engine light and got an error code: p01e0100. he said that hyundai's website for running error codes is down. he reset the check engine light and no warnings came back upon restarting the car, so he sent me out. dec 12: while driving in the residential neighborhood near my home, check hybrid system followed by check engine + red battery warnings came on; car sputtered and jerked and lost power; i did the mistake of turning left to try and bring the car back home; car lost power in the middle of the turn. fortunately, there were no oncoming cars, so i could coast at 2mph and cross the road. this was extremely dangerous. i am concerned on two fronts: 1. the dealership service technician might not be able to get the warnings again, reset the check engine light, and send me back on my way. 2. if this issue occurs while driving in the interstate or while turning left at a busy signal, then this will likely result in an accident. i am concerned for my safety.

While parking, the brakes failed. although the brake pedal was correctly and completely depressed the car failed to stop until it hit the building causing damage to structure and injuries occurred to passengers. the brake pedal pulsated but the car did not stop. prior to this, the brakes would sporadically pulsate while braking. there were vehicle health issues that were reported.

Windshield started to crack after 150 miles on the car from driver side spreading across whole line of sight. no visible or audible rock hit the windshield

This hard brake peddle pressure issue started out immediately on an occasional basis but now occurs almost every morning on first start of the day. press on the brake pedal - it's very hard to deflect - and if you don't overpower it to deflect the pedal enough to activate the brake lights, it won't start. once you get it started the first time, brake operation will be normal for the rest of the day. a specialty maintenance blog has covered this issue comprehensively. the hyundai maintenance website is apparently aware of this potential problem. according to [xxx] , it is likely caused by a malfunctioning brake booster or vacuum leak and recommends taking the vehicle to your dealer for diagnosis and repairs. this is apparently a common problem across multiple hyundai models since there are several threads on this subject on [xxx] : [xxx] [xxx] [xxx] [xxx] [xxx] i took my vehicle to the dealer where i purchased it and left it with them for a couple of days, said they had thoroughly tested the vacuum line and found no leaks or problems and that the vehicle was performing as designed. don't know how serious this is, but i have concerns. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

This same scenario has happened 3 times since i purchased this vehicle - first event at mileage of 6273, 2nd event @ 7586 miles, and 3rd event @ 12,506 miles. all events were the same - while driving, dash board light start to flash and the vehicle looses all ability to accelerate. for each event, we have been able to coast out of traffic, turn the car off & restart. once the car is restarted the acceleration works again, but the check engine light remains on along with an error code of p065312 possible power train issue. we have been very fortunate each time that we were on a road where we were able to coast out of traffic, but if this happened on a busy interstate or hwy traveling at high speeds we could have been rear-ended. the vehicle has been to the dealership twice for service and no problems have been found. the vehicle will be returned to the dealership tomorrow for 3rd service attempt.

Sunroof exploded while traveling at highway speeds causing glass to fall into the cabin. no impact from rocks, just exploded out of nowhere. massive loud explosions sound

Throttle randomly cuts off or hesitates. it has done it about 15 times dealer says no problem found. there is a lot of reports on the internet of the same problem.

My horn isn't working as designed but when i push on steering wheel feels like it's cracking or breaking behind it. my front axels from factory were out of balance causing a vehicle vibration from 80+km/hr. dealer thought it was tires not driveline. different dealer diagnosed it as both axels in front. issue was repaired once parts were available. vibration still is evident but think its tires. trying to get hyundai to replace tires now as its consequential damage. in november 2023 i was involved in a accident where the front collision warning and assist system didn't engage properly as when it did inwas in the danger zone already. and when i applied the brakes the steering became stiff as to mimic loss of power steering. i couldn't turn out of the accident and couldn't avoid it. have video of this on my dash cam. i have a warning light rhat comes up on my dash saying check turn signal dealership verified. they have ordered the icu junction box (fuse panel) but its been on a back order. till february now. but no stored codes ever stay on my ecu or bcm.

The engine/ability to accelerate seemed to fail. it would not accelerate past 45mph and then couldn't even maintain that speed, even with the pedal to the floor. the engine sounded like it was revving at high rpms and wasn't shifting into gear, even though it had just been in drive and operating normally. yes, it is available for inspection. my safety was put at risk by not being able to accelerate when merging onto the highway, leading me to be going much slower than the traffic around me. i have not asked the dealer to reproduce the problem. the component has not been inspected. there were no warning signs, messages, or alerts of any kind. there was no information about the status of the car whatsoever.

The automatic emergency braking system engaged (the red warning flashed on the dashboard and tone beeped) while i while driving on the highway at 65 mph, in clear weather conditions. this engagement caused the steering wheel to jerk violently left and right, almost causing the car to fishtail on the highway. there was a concrete barrier next to the lane i was driving in, and this was a very dangerous situation. luckily, there was no car in the lane next to me.

While merging into the highway at approximately 49 to 52 mph, acceleration was applied to merge into the highway between moving vehicles. the vehicle responded by greatly increasing the rpm but not applying the power to the wheels. the engine revved up with very little acceleration. after 5 to 8 seconds, the power was finally transferred to the wheels and the vehicle sped up. the vehicle behind me had to apply the brakes since i basically cut them off. this was the second incident of this type.

Vehicle does not detect motorcycles in the blind spot. i did not look over my shoulder and began moving left with a turn signal when i glimpsed a motorcycle next to my vehicle. the motorcycle quickly swerved to the left and i returned to the right lane.

While parking my 2023 hyundai sante fe, i hard pressed the break and pushed the park button. the engine revved up and the vehicle took off instead of going into park; smashing into a building. the parking block was 6ft from the building. the engine accelerated to a high enough speed that it totaled the vehicle completely out. the engine code readings after the vehicle was towed to a repair shop was p0112 and p0114. the mechanic says that's the initial cause of the accident. the insurance reps are supposed to be following up on the mechanics diagnostics currently. there were no warning lights or anything on before the issue occurred as this was a brand new vehicle with only 8,000 miles on it.

Panoramic sunroof exploded randomly while driving on 2/8/24. nothing hit the sunroof it just exploded. vehicle is less than one year old.

Incident: i have been almost rear ended numerous, numerous times despite having my turn signal on an appropriate distance from my turning point. safety issue: the rear signal lights are small and are only located on the bumper. the location of these signal lights are way too low for most driver's to even notice them! the signal lights also look like reflectors on the rear bumper especially in broad day light, making the detection of a signal even more difficult! i do like the santa fe, it is my second one, but had i known that the turn signal lights were located where they are, i would have never purchased this vehicle as the risk of getting rear ended is too high.

Coil failure at 7500 miles

I purchased a brand new 2023 santa fe hybrid in august 2023. so far, on four separate occasions (oct ‘23, dec ‘23, jan ‘24, feb ‘24) i have lost accelerator/gas pedal power while driving down the highway. there is no warning, no lights on dash, nothing. i just all of the sudden lose power. on one occasion in particular, [xxx], i was driving on the highway with my 5 year old in the back seat. i suddenly and totally lost all accelerator/gas pedal power while in the passing lane. i rapidly lost speed and was decelerating with a truck directly behind me and another vehicle to my right in the regular lane. i had to quickly turn on my emergency flashers and pray the truck behind me was paying attention and didn’t hit me. i was jamming up traffic until i was able to get pulled over off the road. my vehicle has been into hyundai’s garage a total of four times now for the same issue. they have yet to find the root of the problem or fix it. i recently picked up my car on [xxx] from the garage and exactly two weeks later it did it again, this time with my husband in the car so it is once again back in the garage. the last trip to the garage they were able to duplicate the issue but can’t find a cause. twice my check engine light came on after the fact but only two of the four times. i do not feel safe driving this vehicle but corporate hyundai did an “investigation” into my case and told me today they found i am not eligible for a refund or replacement and to continue to take it to a certified hyundai garage if/when i continue to have problems. i’m very concerned i’ll be in a traffic accident when this happens again and now the occurrences are happening more frequently. this not only puts myself and my passengers in danger but other vehicles on the road around me as well. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2023 hyundai santa fe. the contact stated while driving 50-65 mph, the vehicle stalled and decelerated to a complete stop with several unknown warning lights flashing on the instrument panel. the vehicle was restarted and operated normally. the contact drove the vehicle to the dealer where several fault codes were reset. the contact continued to experience the failure and returned to the dealer where the dealer replaced the throttle assembly and later replaced a front camera with a hard code. however, the contact stated the failure persisted. the vehicle was with the dealer but was not repaired. the manufacturer was also notified of the failure and provided the contact with a case number and a case manager to assist with the failure. the approximate failure mileage was 1,700.

The contact owns a 2023 hyundai santa fe. the contact stated while driving on three occasions, at approximately 60 mph, the cruise control was engaged, and the contact attempted to accelerate using the toggle and the vehicle accelerated to over 110 mph. the brake pedal was depressed, and the cruise control was deactivated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 140.

On the afternoon of 2 mar 2024, the front panel of my sunroof exploded suddenly while driving at freeway speed, without warning or provocation. no one was injured. after the initial shock, i pulled over and inspected the damage. fortunately, the inner upholstery was intact and kept all of the shattered glass out of the passenger areas. i had to drive almost 30 miles to the nearest gas station / auto parts store in order to perform makeshift repairs with duct tape and plastic. i took digital pictures of the exploded sunroof. i contacted my hyundai dealership and have plans to take the car in for inspection and repairs this coming week.

The contact owns a 2023 hyundai santa fe. the contact stated while driving 70 mph, the panoramic sunroof exploded. the panoramic sunroof glass and the shades were closed. no warning light was illuminated. the vehicle was taken to the dealer. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 9,100.

Rear passenger door cannot be opened from the inside. lock operates remotely and manually and door can be opened from the outside. this is a safety issue. the door cannot be opened from the inside in an emergency. the door has not been assessed by a dealer tech. i have an appointment at the dealer to repair. there were no warning lights, messages or warning tones.

Whilst driving the vehicle a number of warning lights appeared on the dashboard. this occurred after the vehicle was brought to a stop at a stop sign. there were no outside influences before or after the warnings began. the vehicle remained operable and was driving back to our residence approximately 1 mile away. i made an appointment with the local dealership to investigate the issue. the appointment was made for the following day. whilst driving the vehicle to vehicle to the dealership on the following day the brakes became temporarily inoperable forcing me to leave the road and hit the right hand kerb. after pumping the brake pedal several times the brakes re-engaged and i was able to stop the vehicle. the dealership have explained that a rear wheel speed sensor (abs) had failed and was sending messages to the the braking system which made the braking system inoperable. the dealership replaced the sensor and at this time the vehicle is operating as expected.

Have read lot of complaints from the i hyundai form and this is happening to my 2023 hyundai santa fe that the shifter system malfunction! service immediately light came on and it would not let the car park, reverse, go into neutral had to turn the car off. then car had to be restarted in order for it to go into park. the car only has 7388miles.the car is being worked on today 3/112023

I have taken my vehicle back into the dealership because my car will sometimes unlock itself, i am constantly having to check the doors to make sure they are still locked and most of the time it has unlocked itself. most of the time i hear it unlocking as i am walking away. it is very disturbing. it also beeps as if another vehicle is going to crash into me and most of the time there aren't any vehicles anywhere near me. the phone charger does not work, i have been having issues with this from the beginning. the steering wheel also says i have to put my hands on the wheel when i have them on the wheel. i have a video of the car going a lot of rpms and it barely moved, a golf cart passed me up. the car also locks up sometimes when i am backing up. i drive my parents to san antonio for their dr. appointments and am a little fearful of staying stranded either direction. my father is very ill and i am their driver. the dealer insists my car is the only one having these issues but i have read on reddit and other platforms of other santa fe's with similar issues. these issues do not occur all the time, but this does occur at the most inconvenience time.

Sunroof exploded at highway speed glass was contained by interior fabric. sounded like tire or gun shot . was able to stop but frightened. took to dealer and left it. car has less than 3500 miles on it.

4 times there has been an error message with a large p symbol and a red triangle on the dash board. the large p is surrounded by a yellow circle and it says below to check p button. this is an intermittent situation and does not always do it when at the dealer, but they have witnessed it. they tried 2 fixes but neither worked. i am concerned since there is a red triangle at the bottom of the dash that this is a serious issue. hyundai will not expedite this and will not allow me to speak to anyone about it that might be able to explain what might be causing this issue. customer service just says we couldn not replicate the problem. i told them i understand this. i wish to know what is causing the computer to send this message and they will not tell me or look into far enough to determine what it is. i am not driving the vehicle until they can tell me if it is a safety issue or not and they will not do that.

In a parking lot at a church i slowed down, going 1 mile per hour or less. upon taking my foot off the accelorator to put my foot on the brake pedal, so i could come to a complete stop, the moment my foot came off the accelorator, the engine reved up and lunged forward at about 10 mph. i was suprised and took an extra second to apply the brakes. in the mean time, my car went over the curb, grass and onto the side walk, a good 10 feet. if anyone had been on the side walk, i would have hit them. additional information: the transmission was in "snow mode", it was snowing and cold outside. attached photo shows tire tracks of the incident.

While driving on [xxx] at 65 mph, without warning the sunroof spontaneously exploded and shattered. it produced an extremely loud bang, like a gunshot, startling me to where i almost lost control of the vehicle. there were no vehicles in front of us, no vehicles behind us, and nothing above us (not traveling under a bridge or overpass). we were traveling in the state of mississippi at the time and it was 58 degrees and raining, no hail was coming down ever. the dealer cannot explain why this would happen but would not cover it under warranty. the vehicle is brand new with 4,100 miles on it when this occurred. insurance company is paying for the repair which is now complete. the shattered sunroof is thrown away but i have pictures of it right after it happened. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Occurred on [xxx] while travelling in the middle lane of a 3-lane highway just west of raleigh, nc and heading west. the emergency brake light came on, the car stopped suddenly and my head shook from side to side. this could have been a major accident if the traffic wasn’t light. i do not tailgate and there were at least 6-8 car lengths between me and the car in front. no cars on either side. there was no beeping warning from the vehicle about being too close to other vehicles before the car stopped. i pressed on the gas pedal and the car moved forward. the weather was about 50-60 degrees, dry road and sunny. next step: called hyundai customer care on [xxx] and was advised to bring the vehicle in for inspection and correction. took the car into the hyundai autonation dealership in buford, ga, where the vehicle was purchased. they found nothing wrong. note: have researched this problem online and found multiple instances of the same occurrence. see the following online: emergency braking system activates intermittently | hyundai santa fe forums information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The harness does not stay tight on the child’s chest. the harness was adjusted to the correct fit, when pulled to check the tightness the harness does not stay taught. it releases without pushing the release button

See attached document for complaint

Unknown issue, but the car has auto braked 2x on the interstate going 65mph. no cars were around me nor any objects in the road. it stated auto braking and sensors going off. resolved itself within 60 seconds, but did almost cause me to be rear ended because a tractor trailer was quickly approaching me.

I've been driving in arizona on southbound [xxx] just south of [xxx] and noticed an issue that is very odd. i have a 2023 hyundai santa fe that has highway driving assist that does both speed control and distance from the vehicle ahead of me and lane keeping assist. after i pass [xxx], but before an overpass for [xxx], my vehicle, if those systems are on, goes haywire and all those safety systems turn off. i have experienced it on at least 3 of the lanes on that stretch. it happens both early in the am and later regardless of sun. it doesn't happen on northbound. as more cars have these features, this interference should be looked in to. i have not experienced this on any other of our highways. here's a link to the the rough location. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2023 hyundai santa fe. the contact stated that the vehicle was overheating while driving. additionally, the contact stated that upon noticing that coolant was leaking onto the ground, he opened the hood and discovered that coolant was leaking from the radiator. there was no warning light illuminated. the vehicle was taken to the dealer, where it was diagnosed that a foreign object had struck the radiator, causing coolant to leak into the engine compartment. the dealer informed the contact that a failure caused by a foreign object was not covered under warranty. the vehicle was not repaired. the contact stated that upon examining pictures of the failure provided by the dealer, he noticed that there were rocks stuck in and near the radiator. the contact determined that the large gaps of the front grill were allowing foreign objects to strike the radiator. the manufacturer was notified of the failure and a case was opened; however, the case was later closed. the failure mileage was approximately 11,591.

As i was driving today my santa fe hybrid lost all power while on the road. the hybrid battery gauge went from 3/4th full to empty in 20 second and i could not get the vehicle to move. thankfully there was no one behind me and i could safely pull off. when i stopped and restarted the car, the system said ready to drive but the car wouldn't move

On the freeway and along side another car and "emergency breaking activation" warning. happened 2 times in a month. car swerved but i was able to control it. i was doing about 65 mph in each case.

I was driving on the freeway and there were not any cars in front of me or next to me, and my emergency break went on. my car jerked hard and could have caused a very serious accident if there was a car behind me. this happened two times during the same drive. i took it to the dealer and they told me there was nothing they could do since there was no codes shown. i am very nervous to drive this car now.

Driving down the interstate yesterday & heard a very loud ‘pop!’ looked when i got home to find that the sunroof glass had shattered (as has, apparently, happened to more than a few vehicles by hyundai, as well as other manufacturers), & fell onto the fabric liner below it. thankfully, i did not have any of my grandchildren in the back seat at the time, & the sunroof was closed. at the very least, hyundai needs to replace and repair the glass, & be sure, before it’s returned to me, that it’s better than it was when it was new.

When i was driving to work the morning of 5/20/2024, my panoramic sunroof exploded out of nowhere. part of the glass fell on my head resulting in a concussion.

I was driving at around 11 a.m. on a city road at about 30 miles per hour when front passenger tire suddenly popped and car began to swerve almost colliding with vehicle in adjacent lane. the tpms alert showed up on dashboard after the tire popped. there were no potholes or any objects that the car hit. the car along with tires had been inspected during routine maintenance at the dealer five days prior to this incident and no issues were found on tires or any lights on the dashboard. there were also no symptoms leading up to the tire suddenly popping. i contacted the manufacturer who referred me to an authorized center. after submitting the claim at the authorized center, they provided a replacement 255/45r20 at 50 percent discount.

On highway, emergency braking enacted. i pulled to side the of the road to turn engine off and restart car. when i did, i could not put the car in gear. i have had other similar incidents happen with this vehicle. after about an hour of waiting for roadside assistance and having nys troopers come help, the car dash lit up and i was then able to put car in drive. when i talked to dealership and said that i got a diagnostic message on my screen to have transmission component checked today ('today' was in all caps on the screen), they said they could not get me in. then when i said, "i'm supposed to just drive around hoping my car doesn't break down again?" she said, "i'll cross my fingers for you." are you kidding me!? my safety is at risk is this what a major dealership's answer is to the car's issue?

Tire inside sidewall blew out on rear right tire. no curb, no pothole. 40mph speed

Several times lately of extended crank. saturday evening, car had been parked for 4 hours, did remote start and had extended crank of about 2 seconds. car ran for about 3 minutes before we left. we left home and hit main road, tried to accelerate and vehicle seemed to go into limp mode. would keep cutting the fuel out if tried to accelerate even above 40 mph. no check engine light came on. put in neutral, could not get above about 3500 rpm. vehicle was in smart mode where decides which mode to be in (normal, fuel economy or sport), when would try to accelerate it would try to change to sport as it knew power was not there. was on a 6 lane highway and could not get up to speed. finally was able to pull to side of road, shut engine off, waited a few seconds, restarted and issue went away, still no check engine light. i have contacted my local dealer, they said they have seen on another vehicle, was not sure of outcome, having service manager call me. lots of complaints online forums of similar issues.

I was driving approximately 55 mph on an interstate with no hazards nearby. the car's emergency braking system engaged causing the vehicle to slow down suddenly to about 35 mph. i continued pushing on the accelerator to try to get the vehicle back to the appropriate speed and was able to do so.

There is an extreme amount of hesitation/delay from when you depress the accelerator and when the vehicle accelerates. i have had multiple incidences (both from a complete stop and while already moving) where i depress the accelerator and there is a concerning amount of lag time before the vehicle initiates movement. this has almost led to multiple accidents. this defect happens in all drive modes. this issue appears to have gotten worse over the time we have owned the vehicle. we did not notice this issue earlier on. we bought the vehicle brand new in dec. 23.

While driving the blind spot safety system, driver attention warning system, and lane following system malfunction at the same time, and the vehicle loses power steering. the first time this occured was in the parking lot of an elementary school in april 2024. i was driving less than 2mph and the vehicle had less than 8,000 miles on it. the dealer said they would be unable to diagnose unless they witnessed the errors. the second time it occured was in may 2024 while driving on the interstate at around 75mph. the vehicle was driven directly to the dealership who kept it for four weeks. they said the connections to the ecu were severely corroded, sanded them down, and added a water protectant. the third time it occured was a month later. the dealership has had the vehicle for two weeks with no diagnosis. losing power steering suddenly while driving is incredibly dangerous, especially in a vehicle of this size and weight. it is difficult to control the vehicle without power steering, and in all cases there have been other vehicles/people in the area who could have been injured.

Horn does not function. trip to the service department and was advised it’s a known issue and they will call me when one comes in. this car is one year old and the horn not working is a major safety concern for me. a search online shows this is an issue for several buyers without a recall notice.

The contact owns a 2023 hyundai santa fe. the contact stated that while driving at various speeds, the emergency braking system was erroneously activated, causing the vehicle to abruptly stop in the middle of the road. during the failure, the message "emergency braking system engaged" was displayed. the vehicle was taken to the local dealer who was unable to determine the cause of the failure. the manufacturer was not contacted regarding the failure. the failure mileage was unknown.

The contact owns a 2023 hyundai santa fe. the contact stated while driving at approximately 30-35 mph, the vehicle lost motive power. the contact restarted the vehicle and the vehicle worked as designed for several miles before the failure recurred. the contact stated that several unknown warning lights were illuminated. the vehicle was towed to the local dealer, where it was diagnosed and determined that the failure was due to the accelerator switch. the vehicle was repaired, but the failure recurred. the contact stated while driving 10 mph in the driveway, the vehicle lost motive power. the manufacturer was not contacted. the failure mileage was approximately 6,800.

When i start driving the car if i come up to a hill when i try to accelerate to move forward the cars engine cuts out almost like it stalls. i have to floor or pump the gas which makes a revving sound and the car will go.

The contact owns a 2023 hyundai santa fe. the contact stated after starting the vehicle, the transmission would only shift into neutral and would not shift into any other gear. in addition, the contact stated the vehicle failed to turn off as needed. the contact activated the parking brake to exit the vehicle safely. the contact stated prior to the failure, the vehicle had failed to shift into reverse; however, the failure was self-corrected. the contact stated several unknown warning lights were illuminated. the contact stated an independent mechanic was able to release the emergency hatch and disconnect the battery to restart the vehicle. the vehicle was temporarily repaired. the vehicle was taken to a local dealer for additional diagnostic tests. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 9,000.

Driving up steep hill to my mom’s house car would not drive up, as it hesitated i pressed gas pedal to no avail. i turned off car, got out & nothing was blocking me. turned car back on & accelerated, this time it went forward.

I was driving down the expressway and my sunroof exploded. it scared me so bad that i swerved and almost lost control of the car. i thought something hit me.

I was driving 70 mph on highway and the aeb activated despite no other vehicles in front of me. thankfully the car behind me was far enough behind that they could swerve out of the way, or it could have been a massive collision. additionally the person behind me could have swerved into traffic causing a massive accident. this is happened twice the other time i was going 50 miles an hour. i am afraid to drive this car on the highway now.

A few times recently our car has had a hard time starting even though it's only a year old. it's like it's having a hard time turning over. and then when driving, it has a hard time accelerating - it almost feels like the car is in neutral while trying to drive. it jerks and shimmies to the point where you have to pull over to see what's going on. we were on a pretty busy road and couldn't accelerate to the point of safely merging into traffic. an online forum said it was a "loose ground" that's causing the acceleration issues.

Driving at a low speed and blind spot warning light comes on, then all warnings light up and car loses all power and goes into limp mode. engine light stays on, but will start back up after it is shut off, open and shut car door and restart. engine light stays on. has happened to me three or four times. in the past, the engine light will eventually go off before i can get it to the dealership. hyundai said they couldn’t duplicate the problem last time it was taken in, so nothing could be done. gives error code p063512 each time and says ems which i assume means emissions.

The contact owns a 2023 hyundai santa fe. the contact stated that the horn was inoperable. the lower horn sound had dissipated. then shortly after the higher horn stopped working. there was no sound when the horn pad was depressed. there were no warning lights illuminated. the vehicle was taken to the local dealer who informed the contact about the cost for the repair, but the vehicle was not diagnosed or repaired. the manufacturer was contacted, opened a case, but no additional assistance was provided. the failure mileage was approximately 72,000.

One of the 2 horns has stopped working. after checking the hyundai forum website, i've found that one or both horns has suddenly went dead on not just santa fe's, but virtually all hyundai models across the board. this seems to be a widespread defect. this is very dangerous because the cessation of operation is sudden and without warning (ie, no dashboard warning light). if there is a need for the driver to sound a horn in a time of danger there may be absolutely no way to give a warning.

It started in april 2024. after the dealership performed an oil change we heard a strange noise whenever we accelerated. the dealership said it was either the transmission or the hybrid motor and both were on back order (usually an indicator that these parts are in great demand). after several weeks both parts arrived but they only replaced the transmission because that took care of the noise. a few days after we got the car back, we heard a clunking sound whenever we shifted. i tried to take the car to a different dealership but they said we had to return to the place that installed the transmission because bolts were missing. we went back to that dealership and they said no bolts were missing but they did need to be tightened. after that the clunking stopped, however, the next day we started experiencing other problems. the check engine and master system lights came on and the car would hesitate when accelerating. this was extremely dangerous when we were on the freeway and/or trying to accelerate from a traffic signal. also, it had trouble shifting into reverse. the dealership said the codes were indicating the hybrid system battery needed to be replaced. the car has less than 20k miles.

Well i have this a year and the horn went a month ago. i also have a hyundai kona 2022 and it has had the horn replaced twice. its a common issue with hyundai and safety issue especially where we drive in a city full of new college students from out of town snd people make erratic moves and safety concerns. it is a required part on a car and now this will be the 3rd time i need to replace it

I was driving the car moving in reverse to exit my driveway. i placed the car in park and while the engine was running i exited the car. upon exiting the car, the car immediately started to roll forward and crashed through my garage door leveling it to the ground. the car continued moving forward into the garage and came to a stop blocked by built in shelving at the back end of the garage. i could have been injured had the car started to roll while i was exiting the car or had some been in front of the car. no warning lamps or messages prior to the incident. the car has a safety feature if moving in drive or reverse and the driver door is opened the car shifts into park. that feature failed. the car was inspected by a hyundai dealer and claim no error codes found and dismissed any other information as provided in this report

Vehicle sun/moon roof exploded/shattered while driving on the highway with no apparent external cause. sunroof was closed, driving middle lane, slightly below speed limit. fortunately the material blind was closed otherwise the glass could have struck the occupants. drove to manufacturer dealership who insisted it was a stone and not a manufacturer defect and to claim through insurance, which means a $1000 excess. i know this happens on various vehicles, noted on many forums.

Driving down interstate at 70 mph and car started to brake while foot on gas pedal. would not go…red brake alert came on. luckily no other car in left lane and pulled off to side of road. car would not drive. called tow truck.

The forward collision warning system engages and slows the car, often very abruptly, when on the highway and only when cruise control is on. it happens after we have been on the highway for a few hours, thus the dealer cannot reproduce the incident. it happens a few times on every road trip and is very disturbing when there are no other vehicles or obstacles in the road or nearby. we have reported this to the dealer several times and they can find nothing wrong. i provided a photo to the dealer of the dashboard showing the cruise control on, the forward collision system disengaged, and the forward collision warning activated. dealer states they have recalibrated the system but can replace no parts unless a part is found to be faulty. the latest suggestion yesterday from the dealer was to "get out" of the car before the issue gets worse.

I purchased a 2023 santafe brand new mid-january, in june i noticed an issue with the car. i called steele hyundai in june to get an appointment and was told by margarita that they didn’t have availability until september. really. so, i went online and filled out an appointment and got an earlier appointment for august. crazy right? i then contacted hyundai corporate to file a complaint, and was given a case number and tina is the case worker. i brought the car in on [xxx] and left it there till [xxx]. problem ended up a transmission needed replacement. wow, quality!! i picked the car up on that friday and it sat in the garage during labor day weekend. i first got back in the vehicle on tuesday, [xxx] and knew immediately it wasn’t fixed. i decided to go to a different dealership for service world car hyundai in san antonio and made an appointment for [xxx]. i called [xxx], spoke with todd and explained needing a loaner. he asked me what i was bringing it in for, told him i had the transmission replaced. he said to give it a week to get the computer to adjust to my driving. say what? so, i did and no bueno. i called again on thursday, [xxx] to bring it in to world car and spoke with justin and made an appointment for tuesday [xxx]. on saturday, [xxx], we took the car to austin for my husband to determine what he thought, he said, “this car isn’t drivable”. on monday, [xxx], i cancelled my appointment for world car because todd said steele knows the history of what work they did, and it would be best. my husband dropped the car off at steele on monday without an appointment. the service director rene is familiar with my vehicle and today when i called him about the car, he said it’s the transmission again. my question is what is wrong with the quality of the engineering or the quality of the service technology. i don’t trust this car, i need a solution. i need an answer. i need you to fix this problem with this c information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The vehicle's software update initiates upon start-up without the option to delay to a different time. the three updates i've received this year have taken 20-30 minutes each to complete, while i'm traveling. these updates disable hands-free calling, all media and gps. i can't confirm if any other vehicle safety components are disabled. i don't use them. i contacted my dealer and they stated that's how it works, and there is no option to delay the update. when the update initiates it states the update can continue without the vehicle "on". wouldn't it be safer to have the ability to schedule it to a later time when the vehicle isn't being used? similar to a cellphone update?

The contact owns a 2023 hyundai santa fe. the contact stated while driving approximately 35 mph and attempting to accelerate, the vehicle failed to respond or accelerate as intended. the vehicle started to decelerate and lost motive power. the contact steered the vehicle to the shoulder and parked the vehicle. after restarting the vehicle, the failure was self-corrected, and the vehicle operated normally. the contact stated that the failure reoccurred several months later. the vehicle was taken to the local dealer who was unable to duplicate the failure. the vehicle was not repaired. the failure mileage was 9,500.

Safety issue: exploding sunroof while driving my 2023 hyundai santa fe limited to work approximately at 6:15am cst on 9/30/2024 on i-170 southbound in st. louis, mo, the panoramic sunroof exploded. car systems did not contain an indicator light or alert that the sunroof was stressed and about to explode. no debris (stone, rock, tree branch, item falling off a car or truck) or falling bird causing this sunroof damage. after the sunroof explosion, i continued driving. no other damage to my automobile or any other car on highway.

See attached document for complaint.

Three times this has happened. the instances occurred on highway 680 between pleasanton and san jose. i was going the speed limit - 65 miles per hour - as were tons of cars around me. suddenly the car would brake, startling me because i was nowhere near another car. it frightened me a lot! i think it is the automatic braking system - either the front end collision warning or the blind spot collision warning. it could have easily resulted in an accident. i took it to the hyundai dealership, and they knew they could not likely duplicate it. they showed me where to turn off the vehicle control (braking) for the front end collision warning and the blind spot collision warning. i have read on the internet several other parties that have experienced this - car-controlled braking while traveling at high speed with lots of cars around.

The automatic emergency braking system, on multiple occasions now, has slammed on its brakes at highway speed when there are no obstacles, barriers, or even vehicles in sight ahead of my wife. this happened to me the other day also when exiting the highway onto an exit ramp when it "detected collision" when *nothing* was around me, no vehicles or barriers within any reasonable distance. it's going to end up causing someone to rear end me or her - absolutely unsafe and 100% putting my wife and child at risk. we're taking it to the dealership on saturday and have verbally informed them of the issue. no warnings, no messages, no nothing prior to incident - the car is practically brand new.

I have pinging sound coming from the engine when i accelerate. transmission seems to skip during acceleration. took it to the dealership for repair since the car is under warranty. dealership replaced a bearing in the axle and replaced the turbo. i’m still having the same issues. dealership had my car for 5 weeks dealing with this issue. i feel they don’t know what’s causing the problem.

Currently have 518 diagnostic history codes (dtc)in memory. additionally, i have 3 active dtc’s. the codes are: dtc c160c87 dtc system chassis dtc sub system lkas, and dtc c160c87 dtc system chassis dtc sub system scc, and dtc c163881 dtc system chassis dtc sub system scc first occurrence: during actual assembly in montgomery, al plant. i have asked three hyundai service dealers for help. all have tried. noting noted that contributes to the issues above. at first, my dealer replaced the front camera. was told it was a heating issue. i have contacted hyundai bluelink service for help. an information report was filed, twice. the first report i received feedback that hyundai’s engineers had corrected the issue. on the following day, the codes returned. a second concern was filed with hyundai bluelink. hyundai motor america case#: [xxx] to wit: “thank you for contacting hyundai motor america. we are in receipt of your e-mail and one of our representatives will get back to you shortly. sincerely, hyundai motor america” is my vehicle going to fail and cause me injury while operating it on an interstate highway? this is quite concerning as i drive my car. all i want from hyundai is to get this issue repaired. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Brake rotors warped. beginning at approximately 5k miles, the steering began exhibiting a juddering upon applying braking. over time, the juddering became more pronounced. at approximately 15k miles, i took the vehicle to the dealer. the dealer confirmed that the brake rotors were warped. the defective brake components put my safety at risk, as well as the safety of my passengers and others traveling on the road by impairing my ability to safely stop the vehicle and impairing my ability to safely operate the vehicle while braking. there were no safety lights or warnings. i am aware that there has been a technical service bulletin for this exact issue for this model/year vehicle. neither hyundai nor the dealer ever altered me to the possibility that the brake rotors might warp due to defective components. hyundai has thus far refused to cover the full cost of repairs, totaling over $1,400.00.

The contact owns a 2023 hyundai santa fe. the contact stated that while his wife was driving at approximately 65 mph and depressing the brake pedal to slow for a vehicle that had passed and switched into the lane she was driving, the vehicle was shuddering. the contact stated that as soon as she had stopped depressing the brake pedal the shuddering ceased. the contact stated there was no warning light illuminated. the contact stated that the shuddering when the brake pedal was depressed was intermittent but was recurring at various speeds while slowing down. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the brake pads and rotors needed to be replaced. the vehicle was not repaired. the manufacturer was informed of the failure. the failure mileage was 18,756.

I am afraid of getting myself or someone else killed because there is a 1-2 second lag after stepping on the gas pedal after coming to a stop. this is extremely dangerous. my street empties onto a county road with a blind curve. i have had several instances when the delay between the car moving after i’ve stepped on the gas has lead to oncoming cars needing to slam on their brakes to avoid hitting me. i even called the county and asked that they put up a “dangerous curve sign. they put up a squiggly arrow instead which has not helped. my previous gas vehicles made this turn safely for 20 years. my nephew told me it’s a new feature in cars called “stop and gol meant to save gas. i think saving my life is more important than saving a little bit of gas. it happens all the time so i will put todays date in the space below.

The seat belt in the middle seat of the second row did not work. and it was not fastened. so when braking, my child was thrown toward the center console. i think it's a big safety issue if the seat belt doesn't work.

The rear section of panoramic sunroof exploded. we were traveling approximately 60 mph on hwy 395 crossing the bridge on the columbia river between wa and or. suddenly we heard a very loud explosion. when we stopped to investigate we found a hole in the sunroof. it exploded up and outward. there were very few glass shards inside the vehicle and no debris or evidence of anything that could have caused the breakage. the hyundai dealer was unwilling to repair it as a warranty item. we paid a glass company through our insurance company to replace the glass. i’m aware that there were problems a few years ago with the hyundai sunroofs and was advised to file this incident report. it was extremely scary to experience the noise.

Twice, the car refused to switch from ev mode back to gas mode. this resulted in the hybrid battery dying and the car losing power. the first time, i was merging onto the freeway and the gas pedal was all the way at the floor, but i was only maintaining speed (not accelerating). both times, the car was driveable for approximately one mile on the hybrid battery alone. however, a warning came on the dash, “check hybrid system. stop safely.” the second time, i was able to pull into a parking lot before the hybrid battery died. the next day, i was able to drive the car normally. the dealership is unable to pull any codes or replicate the issue. unfortunately, it only happens intermittently and we have not identified a common theme for the failure.

Vehicle has gone into limp mode 2 times in the past week. power when accelerating would not exceed 30 mph when pushing the gas pedal to the floor. had to pull over as i was getting onto the highway and stop/ power down the car and restart.

As my wife and i were traveling down the interstate at 45 mph, we heard a loud pop, but we were unable to figure out where it came from. just a few seconds later, the sunroof exploded into a million tiny pieces of glass that partially rained down on our heads and shoulders. it was quite a startling sound. there was a hole about 8 inches across in the moveable sunroof and more pieces were continuing to fall out. to protect our heads, i closed the shade. there was no evidence of an object striking. windows were all closed when the incident occurred.

Santa fe will randomly experience inability to accelerate. i will hit the gas pedal, the engine will rev all the way up to power, it will slowly crawl forward and than violently accelerate. from the time i hit the gas pedal to the time it actually starts moving takes several seconds. it does this every time i come to a stop once it starts. it has done this 4 occasions now. it puts me at significant danger trying to turn across traffic. in general, it not accelerating as you would expect is a very dangerous situation. dealer has had the car for over a month and has had the car reproduce the issue. the hev light and check engine light had come on a couple of the occurrences.

Emergency brakes engage while driving for no apparent reason. this has happened on several occasions over the last 6 months.

First- it has been reported to dealer at least twice when car was in for other service. they said they could not reproduce. when speeding back up from a stop on near stop, especially in a right turn, the engine will not accelerate. after a second or two it finally takes off. during this time, i fear getting hit by another vehicle, either from behind or to the side. it is very scary and puts me and my passengers at great risk! there was no warning indication at all. the date mentioned was the most recent time, but the issue has been happening since the car was brand new. again, no help from the dealer.

Shuddering issue with current vehicle: - problem: progressive shuddering during take-off, accelerating, slowing down, and braking uphill.

Just purchased the vehicle one week ago. i bought it used from a hyundai dealer. just discovered that the horns don't work, either the high tone or the low tone. i discovered it when i went to use the horn to alert a driver who was coming into my lane, pushed the horn on the steering wheel and nothing! i've checked the fuse and it is fine. internet research shows this to be a prolific problem with hyundai's. because the horns don't work, neither does the alarm system. i tested by pushing the panic button on the key fob. the lights flash, like the alarm is trying to fully work, except the horns don't sound. i will be bringing it to the dealer as it is still under warranty.

I purchased my 2023 santa fe brand new off the show room floor in jan 2024. after about 6k miles when braking on the highway the entire vehicle would shudder and shake including the steering wheel. i took it into the dealership where i was informed this is a known issue with this year/make/model with the rotors. they claimed they would turn the rotors but if the issue persists they would replace them. about 2k miles later (apx 2 months) the shuddering happened again. so i made an apt to get them replaced where the new service tech tried to tell me again this is a known issue but now i would be responsible for a $250 replacement of the rotors. i refused to pay as they are within the 12k or 1 year warranty and they refused to replace them. that service tech also said the day prior he had to deliver that news to 4 other patrons about the replacement of their rotors. i feel extremely unsafe in this vehicle and the issue is still not fixed as i have a claim in process with the manufacture directly. the claim was put in on 12/7/24 where i was told i would be contacted within 2-3 business days by a manager due to my claim being escalated. it is now 12/15/24 and still no contact from hyundai. the vehicle shuddering is increasingly worse and worse and i feel very unsafe in this suv.

Horn failed. would not sound, making it impossible to warn people if car might hit them or their vehicles or about any other issue they would need timely reporting about. car was brought into dealer and 2 horns assemblies were replaced as non-functional

Automobile approached and stopped at stop sign. when accelerator pressed to continue, car remained in place, shuddering (as if transmission were slipping),and making significant noise. car would not shift out of gear, nor move. operator shut off car and then restarted car. car started normally and was in park without shuddering. expectations at busy intersection was that it was my turn to move and did not do so, creating doubt on what my car might do next. traffic flow was briefly confused and some drivers honked and were unsure what they should do. this could have caused an accident with an impatient driver re-ending my car, or with others going through the intersection "out of turn" and unclear on my situation. no lights or other warnings were displayed before this incident. it has not re-ocurred. i brought into the dealer who had no other reports of this type of behavior.

While travelling at highway speed, attempted to accelerate to pass slow traffic. rather than accelerating, the car hunted for a gear, and wouldn't shift properly. the car downshifted but engine would not go beyond 4000 rpm and speed remained the same. this has happened multiple times. by unexpectedly not accelerating, this created a risky situation by not allowing car to pass slower traffic as expected creating a potentially dangerous situation. (video of one of the instances exists). no warning lamps, messages or symptoms occurred up to that point. car was brought to dealer but since no codes were contained in the computer, they said there was no trouble found.

Windshield wiper in auto mode. sometimes wipers turn on automatically in bright sunny days with nothing on windshield. when it rains, sometimes automatic wipers will not activate until windshield is completely covered with rain, and visibility is greatly reduced. sensitivity adjustment has zero effect.

"check turn signal error". this message pops up at random times. when this error does pop up, the rear turn signal ceases to operate until the error message clears itself. dealership "cannot duplicate". i have photographed the warning many times. hyundai corporate is of no help. check led headlamp error issue as well.

The contact owned a 2023 hyundai santa fe. the contact stated that his partner was driving at 50 mph, a light ahead had just turned red, with two vehicles stopped just a couple of feet ahead of her, the contact stated that his partner had proceeded to frantically attempt to brake, however, the vehicle did not brake in time, and the automatic braking assist did not initiate. the complete front end of the vehicle was destroyed, as the vehicle crashed into the vehicle ahead. there was no property damage. the vehicle came to a stop after the crash. the driver's side air bags were deployed, however, the contact emphasized that it appeared the air bag had not fully deployed. the vehicle was towed to a lot. no warning lights had illuminated. a police report was filed. the vehicle was destroyed. the contact partner was injured, and she was seated in the driver's seat, and a single civilian seated in the driver's seat of the vehicle that was hit from behind was injured. the contact stated that his partner suffered injuries to her chest, and the other individual suffered injuries to the neck. medical treatment was needed for both individuals. the local dealer was contacted however the vehicle was not diagnosed, as the vehicle was a total loss, and the manufacturer was not notified of the failure. the approximate failure mileage was 23,824.

Horns stopped working. consider this to be a safety issue for obvious reasons. checked horn fuse and it was not blown. contacted local dealer to have it repaired. awaiting an appointment

The contact owns a 2023 hyundai santa fe. the contact stated while driving 45 mph, the message "shifter system malfunction - service immediately" was displayed. the contact stated that the vehicle failed to shift into the park or reverse. the contact activated the parking brake and turned off the vehicle. the vehicle was towed to the dealer but was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 18,192.

The contact owns a 2023 hyundai santa fe. the contact stated while driving at approximately 55 mph, the horn was inoperative. no warning light was illuminated. the vehicle was taken to a dealer where it was diagnosed and determined that the horn needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 7,600.

In january, 2024, my vehicle (2023 hyundai santa fe) started shuddering when brakes were applied at high speed, on quick or hard stops, in stop and go traffic, and especially going downhill. i had only been driving the vehicle for about 5 months. i took the vehicle to an independent mechanic, who explained that my front rotors had burn spots. he recommended that i have them resurfaced. i did not want to pay for the problem to be fixed when i believed it was a factory defect and should be covered by warranty. i asked the mission hills hyundai dealership service department to investigate and correct the problem, because i felt that my family's safety was jeopardized by faulty brakes. they showed me the burn spots on the front rotors and recommended resurfacing. they said i could wait for the pads to wear down and do the resurfacing at the same time as the pad replacement. their estimate for resurfacing was higher than the one from my mechanic. i found a hyundai technical service bulletin, number 23-br-004h, which described the exact defects of my vehicle. i returned to the dealership with the tsb in february, 2024. they replaced the two defective front rotors and front disc pads at no charge. the shuddering was no longer evident, and i thought the problem was resolved. however, 10 months later in december, 2024, i once again experienced the shuddering while braking on the freeway while going downhill and when slowing for stops from high speed. since i had been told that the new rotors and pads were covered by warranty for 5 years or 60,000 miles, i returned to the dealership on 1/16/25 and asked them to evaluate the brakes again. they said that the front rotors again had burn spots. they once again recommended resurfacing at a cost of $249. i reminded them that there was a warranty on the new parts, they claimed that the only warranty was for the original parts that had been replaced. they agreed to resurface no charge. please investigate and respond to my complaint.

The sunroof glass violently shattered/exploded while driving the vehicle. the manufacturer claims the window meets current standards and is not defective. the curtain or fabric cover was extended covering the glass panel otherwise the driver would have been covered with broken glass.

Took vehicle to the dealership on jan 3, 2025 for the 15k mile oil change. they informed me they completed the multi-point inspection, with no issues discovered. jan 10, 2025 i attempted to us the horn and discovered it didn't work, so i immediately went back to the dealership and scheduled a service, to troubleshoot the horn. jan 20, 2025 dealership discovered both horns were defective and replaced both. very strange for both horns to die so early.

I purchased a 2023 hyundai santa fe hybrid in november of 2023. within a couple of months of purchase i had 2 incidents where without warning the car lost power and made a noise sounding like some sort of fan. one of the incidents was on [xxx] in massachusetts, the heavy traffic cleared, i was in the fast lane, and the car would barely move. it was a safety issue as there was no place to go on the left side of the highway and traffic to my right had already picked up speed. after a minute or so the power again became available. this has happened to me several times but hyundai has told me there is no record of this happening with my car model. on occasion i have my grandkids in the car and i am very concerned that hyundai will not acknowledge this problem. by the way, it happened again this morning as i was pulling away from a starbucks drive-up window. can something be done about this? hyundai should have records of my complaints as i visited the dealership where i bought the care and conversed via email with one of their service representatives that i do have a record of. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

>>>>what component or system failed or malfunctioned, and is it available for inspection upon request? according to the hyundai bluelink app, the problem is caused by the battery management system, producing error code p0aa600. the result is that the vehicle does not get power to the wheels for a few seconds after giving it gas. it looks like the car is not moving, then it very slowly gains speed, followed by sudden acceleration. it is available for inspection upon request. >>>>how was your safety or the safety of others put at risk? it is a safety issue because other vehicles on the road may not be able to stop in time when the car pauses unexpectedly. also the driver cannot predict when the car will surge forward. merging or crossing traffic is very dangerous. >>>>has the problem been reproduced or confirmed by a dealer or independent service center? the vehicle has been to the dealership two times to be inspected for this problem. they state that they cannot duplicate the issue but of course they can see the error code in the vehicle history. it is an issue that occurs at random; not every time the car is driven. it has occurred a total of 9 times during the 2,872 miles we have driven since we purchased it. >>>>has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? only the dealer has inspected the vehicle. police, insurance, or others have not been involved. >>>>were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? there is no warning that the error is going to occur. there is a warning when it is occurring, and the check engine light comes on. we purchased the car as new when it had 6,934 miles on it. it had been used as a demonstration car for the dealership. the error first occurred at about 7500 miles.

Every time it rains, one of the dual tone horns will fail. i have had the horn replaced 2 times. i am beginning to have a problem with the horn again after this last rain. it is a matter of time before it fails completely after a rain and becomes unusable. i feel this is a significant warning feature that must be reliable.

Two issues with powertrain/transmission: 1- the powertrain/transmission fails intermittently- vehicle rpm goes sky high but vehicle receives no power, seems to fail/lose power. has happened in very dangerous road conditions where unexpectedly was struggling to get the motor to engage/get power to the vehicle. check engine and check hybrid system lights accompanies the problem. 2- the car should be driveable in electric only mode without use of gasoline. the powertrain/transmission seems to struggle to shift between electric and gas motors. hyundai cannot seem to correctly diagnose or fix the issue. does not seem they have proper diagnostic process included on the car- despite finding error messages stored in computer, they initially said they could not recreate the problem and therefore could not fix. 3 different trips to hyundai dealership repair center, in total they have had my car for 10 weeks. they have replaced the transaxle and sent the car home, but that did not cure the issue. they now have my car again. it just does not seem they know how to identify or fix the issue. from online forums, i have learned many owners are experiencing the same problem and the same challenge to diagnose.

The car has shut down unexpectedly for at least six times while driving at roads and highways. when this happens, engine stalls and nothing works and all alarms and check lights turn on and activated. driver has to pull the car to the roadside which cannot be imagined when in a highway with all cars driving at 65-70mph and the car suddenly slows down to stop. the other problem is that when the car is turned off and on again, all alarm and faults go away, and it can be driven again! it clears all safety and alarm checks and lights and behaves like nothing has happened. car was bought on june2023. the first incident happened on aug2023 and the next one on sep2023. the next incidents on feb2024, sep2024, nov2024 and the most recent on march 2025. the car has taken to the sport durst hyundai dealership (durham, nc) after incidents, however dealership did not perform any repairs in first four times claiming they could not duplicate the incident! (service reports attached for 3) after the third incident, we opened a case with hyundai company trying to invoke the lemon law, but our request did not go through despite all evidence we provided. shamefully, their final suggestion to us was to sell the car! this was around march/apr 2024. (final decision letter attached) on fifth time, the driver did not shut down the car and towed it to the dealership while leaving electrical system on. they checked the car and claimed they found the cause and changed a part from car claiming it has been fixed. this was on nov.2024. at the time we did not notice but, apparently that was a lie to make us quiet. the last time (sixth time) the same incident happened on [xxx]. the car was towed to dealership and is left there. we do have all screenshots from engine failures, although the dealership tried to wipe the history at some point. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

I had adaptive cruise control on and debris hit my windshield and i went into the rumble strip and eventually into the guard rail where the car essentially pingponged from there until it eventually stopped when the metal hit the front. it appears the emergency brake did not activate and the lane keep did not activate. my air bags did not deploy.

The purchase price was $35,800. as of today, i have paid a total of $24,590. the vehicle has a manufacturing defect that has significantly impacted its performance. the engine has been problematic, as it appears to be consuming oil, and it often fails to start on the first attempt, requiring me to press the button multiple times. the most concerning issue is that the car can unexpectedly shut off while i am driving. additionally, there is an abnormal noise coming from the engine. i consider this situation serious, as it poses a significant risk to my safety. these symptoms appear on january 13/2025. i want to emphasize that i have completed all scheduled maintenance on time. i filled out reports regarding this issue, and i have attached two reports that confirm the vehicle is consuming 2 quarts of oil per 1,000 miles, vehicle is consuming oil due manufacturing defect. these reports were given to me by safford hyundai.