2023 Chrysler Pacifica Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

6 Recalls for 2023 Chrysler Pacifica

Recall Date	Component	Summary
1970-01-01	AIR BAGS:SIDE/WINDOW:CURTAIN	Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, “Side Impact Protection” and 226, “Ejection Mitigation.” Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA’s number for this recall is A8B.
1970-01-01	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA	Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.” Remedy: Dealers will update the radio software or the software will be OTA, “Over-The-Air,” free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s numbers for this recall are 66B and 79B.
1970-01-01	AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE	Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver’s air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.” Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s numbers for this recall are 14B, 33B, 34B, 35B, 36B.
2023-09-11	ELECTRICAL SYSTEM:12V/24V/48V BATTERY	Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving. Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is B0A.
1970-01-01	FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS	Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak. Remedy: Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 77A.
1970-01-01	ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES	Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown. Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 03A.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2023 Chrysler Pacifica

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Date			Component

65 Complaints submitted to NHTSA for 2023 Chrysler Pacifica

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Date			Component
2025-04-23			ELECTRICAL SYSTEM,UNKNOWN OR OTHER ODI Number: 11656378
2025-04-16			POWER TRAIN,WHEELS,SERVICE BRAKES ODI Number: 11654913
2025-04-14			UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM ODI Number: 11654413
2025-04-07			POWER TRAIN,ENGINE ODI Number: 11653310
2025-04-07			ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM ODI Number: 11653122
2023-01-24			FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION ODI Number: 11503376
2023-02-01			UNKNOWN OR OTHER ODI Number: 11504935
2023-05-11			ENGINE ODI Number: 11521460
2023-06-23			ENGINE ODI Number: 11528484
2023-07-08			POWER TRAIN,ELECTRICAL SYSTEM ODI Number: 11531075
2023-07-11			SEATS,UNKNOWN OR OTHER ODI Number: 11531529
2023-07-23			UNKNOWN OR OTHER ODI Number: 11533897
2023-07-27			ENGINE ODI Number: 11534732
2023-07-28			ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE ODI Number: 11534992
2023-08-28			POWER TRAIN ODI Number: 11541118
2023-08-30			ELECTRICAL SYSTEM,ENGINE ODI Number: 11541622
2023-09-20			SERVICE BRAKES,ENGINE ODI Number: 11545577
2023-09-28			ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM ODI Number: 11547017
2023-10-04			ENGINE ODI Number: 11548285
2023-10-08			POWER TRAIN,ENGINE ODI Number: 11548882
2023-11-13			POWER TRAIN,ELECTRICAL SYSTEM,ENGINE ODI Number: 11554962
2024-01-16			FUEL/PROPULSION SYSTEM ODI Number: 11565851
2024-02-16			STEERING,SUSPENSION,LANE DEPARTURE ODI Number: 11572324
2024-03-15			STEERING ODI Number: 11577540
2024-03-15			ELECTRICAL SYSTEM ODI Number: 11577705
2024-04-15			VEHICLE SPEED CONTROL ODI Number: 11583088
2024-04-15			ENGINE ODI Number: 11582971
2024-05-05			POWER TRAIN,ELECTRICAL SYSTEM,ENGINE ODI Number: 11587023
2024-05-06			ENGINE ODI Number: 11587105
2024-05-13			POWER TRAIN ODI Number: 11588537
2024-05-27			POWER TRAIN ODI Number: 11590905
2024-05-30			ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE ODI Number: 11591473
2024-06-12			UNKNOWN OR OTHER ODI Number: 11594013
2024-06-21			POWER TRAIN,ELECTRICAL SYSTEM,ENGINE ODI Number: 11595786
2024-06-24			ELECTRICAL SYSTEM,BACK OVER PREVENTION ODI Number: 11596081
2024-06-26			POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING ODI Number: 11596830
2024-06-30			ENGINE ODI Number: 11597799
2024-07-04			ELECTRICAL SYSTEM ODI Number: 11598790
2024-07-05			POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM ODI Number: 11599318
2024-07-06			ELECTRICAL SYSTEM,ENGINE ODI Number: 11599558
2024-07-11			VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM ODI Number: 11601153
2024-07-26			STEERING,ENGINE ODI Number: 11604724
2024-08-01			UNKNOWN OR OTHER,ENGINE ODI Number: 11605768
2024-08-16			ENGINE ODI Number: 11608979
2024-08-18			ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER ODI Number: 11609211
2024-08-20			UNKNOWN OR OTHER ODI Number: 11609797
2024-08-25			POWER TRAIN,UNKNOWN OR OTHER,ENGINE ODI Number: 11610715
2024-08-27			SEATS ODI Number: 11611235
2024-09-09			POWER TRAIN ODI Number: 11613595
2024-09-11			ELECTRICAL SYSTEM ODI Number: 11614076
2024-10-15			POWER TRAIN,SERVICE BRAKES,BACK OVER PREVENTION ODI Number: 11619794
2024-11-16			POWER TRAIN,ENGINE ODI Number: 11625652
2024-11-18			POWER TRAIN,ELECTRICAL SYSTEM,ENGINE ODI Number: 11625907
2024-11-20			POWER TRAIN,ENGINE ODI Number: 11626402
2024-12-05			POWER TRAIN,ENGINE ODI Number: 11629024
2024-12-23			POWER TRAIN,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE ODI Number: 11632172
2025-01-17			POWER TRAIN ODI Number: 11636628
2025-01-18			ENGINE ODI Number: 11636679
2025-01-22			UNKNOWN OR OTHER ODI Number: 11637754
2025-01-22			FORWARD COLLISION AVOIDANCE ODI Number: 11637696
2025-01-27			ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM ODI Number: 11638725
2025-02-12			ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER ODI Number: 11642219
2025-03-14			ENGINE,FUEL/PROPULSION SYSTEM ODI Number: 11648261
2025-03-25			POWER TRAIN,ELECTRICAL SYSTEM,ENGINE ODI Number: 11650515
2025-04-03			POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM ODI Number: 11652655

Is the government investigating the safety of your vehicle? Find out here.

2 Investigations for 2023 Chrysler Pacifica

On july 22, 2022, the office of defects investigation (odi) opened investigation pe22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in model years 2019-2021 chrysler pacifica plug-in hybrid electric vehicles (phev). on january 17, 2023, fiat chrysler automobiles (fca) issued safety recall (nhtsa recall 23v-010) involving 2017-2023 model years (my) pacifica plug-in hybrid electric vehicles (phev) produced between august 12, 2016, through january 9, 2023. the recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown. an unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. in discussions with fca on recall 23v-010, odi confirmed the recall was related to investigation pe22-008. the remedy for 23v-010 is to update the power inverter module (pim) and/or instrument panel cluster (ipc) software to provide drivers a message stating “stop safely - vehicle will shut off soon” followed by a chime and mil, prndl blinking (on cluster and shifter knob), low soc (state of charge) warning and reduced power mode. the recall remedy does not replace the defective hardware that was described in recall 23v-010, and the wiring connector short still exists on these vehicles. to date, odi has received 132 reports for the population of vehicles subject to recall 23v-010. these reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23v-010. the presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. follow up discussions with fca confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of time, the engine will shut down. when this occurs, fca relies on the owner to transport the vehicle to a dealership after they experience a loss of motive power condition, at which time the defective hardware is replaced. furthermore, the dashboard messages introduced in the recall remedy may cause the driver to pull over in an unsafe location. pulling over in an unsafe location may expose the occupants to undue harm. the office of defects investigation is opening this recall query (rq) to assess the adequacy, frequency, and safety consequence of the remedy for recall 23v-010. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.

Date Opened	Date Closed	Component
2024-02-27		ELECTRICAL SYSTEM:WIRING
2022-07-22	2024-03-27	POWER TRAIN

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

28 Service Alerts for 2023 Chrysler Pacifica

Date	Description
2025-04-17	ELECTRICAL SYSTEM AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-04-15	SEATS 3rd row headrest If you have customer with issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-04-14	ELECTRICAL SYSTEM Display Verify Z part number availability. Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-04-05	ELECTRICAL SYSTEM Radio U29.28 USB Software Update he customer may describe one or more of the following: ● Amplifier module sets Diagnostic Trouble Code (DTC) U0485 – Implausible Data Received Set. ● Radio reset (Rearview camera functions normally). ● Voic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-04-04	ELECTRICAL SYSTEM Tire Pressure Lamp Flashing, No Tire Pressures Displayed, “Tire Pressure Module (TPM) System Unavailable” Message Displayed on Cluster Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-04-02	ENGINE Misfire DTCs, Rough Idle, Valvetrain Noise Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-03-19	STRUCTURE:BODY APPLIQUE – B & C PILLAR Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-03-04	UNKNOWN OR OTHER HORN AND BRACKET – NONE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-04-01	ENGINE Engine Rattle Noise Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-03-17	UNKNOWN OR OTHER CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-03-04	ELECTRICAL SYSTEM Apple CarPlay Does Not Complete The First Initial Wireless Connection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-03-04	ENGINE Engine Noise Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-25	ENGINE 3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-24	FUEL/PROPULSION SYSTEM VALVE – FUEL VAPOR Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-05	STRUCTURE:BODY RESERVOIR – COOLANT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-22	ELECTRICAL SYSTEM Uconnect Box Require Service Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-20	ELECTRICAL SYSTEM Touchscreen For ALL infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the “Parts” section of Dealer Connect: DealerCONNECT> Parts> News& Info Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-20	ELECTRICAL SYSTEM Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.37 to 4.38 Customers may not experience the following: ● Update URL’s for ADA’s whitelist – to collect data from ADAS customer. No customer impact. No custome Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-18	ENGINE Engine Rattle Noise Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-15	ENGINE Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P06DD – Engine Oil Pressure Control Circuit Stuck Off. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-10	ENGINE 3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-01	ELECTRICAL SYSTEM DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-01-25	ELECTRICAL SYSTEM Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-01-15	STRUCTURE:BODY Door Latch, Handle And Ajar Additional Service Information. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-01-11	ELECTRICAL SYSTEM Internal Transmission Wiring Connector Short Warranty Extension XN1 This bulletin involves replacing the transmission. *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-01-11	POWER TRAIN Internal Transmission Wiring Connector Short Warranty Extension XN1 This bulletin involves replacing the transmission. *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-01-07	ELECTRICAL SYSTEM Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2024-12-17	UNKNOWN OR OTHER FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual. If the Filter is restricted or blocked then replace the part. For customers that drive light Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2023 Chrysler Pacifica

6 Recalls for 2023 Chrysler Pacifica

0 Complaints sent to the Center for Auto Safety for 2023 Chrysler Pacifica

65 Complaints submitted to NHTSA for 2023 Chrysler Pacifica

2 Investigations for 2023 Chrysler Pacifica

28 Service Alerts for 2023 Chrysler Pacifica