2023 BMW X1

This recall (24v104) is more than 14 months old, and my bmw dealership (bmw cleveland) has not contacted me about fixing the recall.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes hydraulic); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2023 bmw x1. the contact stated that while driving at an undisclosed speed, the driver restraint system malfunction warning light was illuminated. the contact had received notification of nhtsa campaign number: 23v079000 (air bags). the vehicle was taken to a local dealer, where it was diagnosed that apart from the driver's air bag, another unknown air bag also needed to be replaced; however, the contact stated that additional information was not provided. the dealer confirmed parts were not available for the recall repair. the vehicle was not repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the approximate failure mileage was 2,000.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 23v079000 (air bags) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 23v079000 (air bags) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 23v079000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer and bert ogden mcallen bmw (3201 n 10th st, mcallen, tx 78501) were made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

This report is for a 2023 bmw x1 with a dual clutch transmission. i was driving on a four lane road with a 35 mph speed limit and attempting to make a left turn. i was stopped at the light waiting the oncoming traffic to clear to make the left turn (from the left most of the two lanes). there was a significant delay in the car moving after pressing the accelerator allowing for the oncoming traffic to get within a dangerous range before the car finally moved. the car did make the left turn quickly, but the delay in initiating the turn was quite notable. the care was in the "personal" drive mode and the auto hold function was not activated, nor was the auto off engaged when stopped. i don't use the paddle shifters and the car was in drive. the engine was running when the accelerator was pressed. i have noticed this delay to accelerate at other times with the car is in first gear (moving from a slowed or stopped position), but i have not yet reported to the dealer (but have seen discussion of this issue on online owners forums). the delay doesn't happen when the car is moving or beyond first gear. acceleration is not impacted once out of first gear.

Email sent to bmw describing a hesitancy or delay on acceleration from a dead stop: i have attached a link below to a blog from january, 2023, describing this problem on 2023 bmw x1; it includes a description of the issue on a video review of this car by consumers report.   apparently, this has not been corrected.  my new 2023 x1 has this significant and dangerous problem.  i was at the dealer service department for 2 1/2 hours this morning and they claimed not to be aware of the problem, although the technician did recognize the hesitancy.  they also had no repair or correction from bmw.   that is inexcusable.  a second delay on accelerating from a stop making a turn onto or merging onto a highway, could result in a collision.  i assume that bmw is waiting for enough reports of that happening before doing something about it.   i am not interested in explanations or excuses.  i assume the it is due to the engine stop/start mechanism.    i want it corrected.  i am leaving on a road trip in 2 weeks and am afraid to take this car on the trip.  i realize that if i turn off the stop/start mechanism on each startup or drive in sport mode, and the hesitancy does not occur.  that is not an acceptable alternative for a $58,000, bmw x1, especially for a recognized defect in the car’s manufacture or software that has been known for at least 10 months.   i need to have it fixed. [xxx]     cc: california department of consumer affairs information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

This vehicle has on numerous times has had delayed acceleration from a stop or rolling stop. the hesitation is random and unpredictable. the vehicle will be unresponsive for a second or two and then a surge of acceleration will jolt the vehicle forward. this causes an unsafe situation in which defensive maneuvering can be delayed. accelerating from a stop sign or traffic light can become dangerous due to the significant lag between stepping on the gas pedal and the movement of the vehicle.

The car has a serious turbo lag. when i stepped on the gas it would take a few seconds for the car to move. i was very nervous driving it, as it was difficult to judge when i could enter or cross a stream of traffic safely. this is a serious safety issue. the dealership offered to come to my home with a loaner and have one of their employees accompany me while i drove the car to illustrate the issue. the person readily agreed several times there was an issue in the way the turbo or transmission was functioning. he loaded the car on the flatbread to the dealership and left me with a loaner. after checking out the issue with my brand new car the dealer agreed it was a problem. they said they would check for a software update, which they did and installed it. they held it again overnight to test it the next day after the software update. the service manager advised that the software update did not fix the issue, and bmw told them that the car was designed to work that way. after hearing this i looked online for people with the same issue, and i readily found several examples including a person that regularly reviews new cars in video and said the turbo lag was dangerous and he would not be surprised if there was a recall in the future. how can the service department see a problem and the manufacturer say it was designed to work that way? if so, customer should be advised, hey when you step on the gas the car may not move for a few seconds!

The contact owns a 2023 bmw x1. the contact stated that when the vehicle is on any slight incline, when parked, when the vehicle was placed in reverse (r) or in drive (d) the vehicle will roll backward or forward for about one or two feet before the vehicle responds to the accelerator pedal and the transmission gear selected. the contact stated no warning light was illuminated. the contact stated he would depress the brake pedal due to vehicle rolling in the opposite direction from which he intended and the vehicle would stop. the contact also stated that if the vehicle rolls back at any sort of speed, approximately 3 to 4 mph, the vehicle automatic braking system would engage and stop the vehicle. the contact stated that the failure was intermittent but was occurring at every time the vehicle was parked on an incline. the contact had taken the vehicle to a local dealer, where it was scheduled for normal service and software updates. the contact stated that a software update to remedy "drive off characteristics" and "throttle input lag" was installed, however the roll away failure was still occurring. the vehicle was not repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 500.

Upon straight line driving, vehicle has abruptly cut to the left into the opposing driving lane. had another vehicle been approaching, could have resulted in a collision. it has occurred randomly on three different occasions over two month period. have been trying to get with the dealer for a week. they don't seem to consider it urgent. so far, there have been no incidents requiring police or visible signs of damage. abrupt maneuver was preceded by a mechanical "ping" sound followed by a sensation the car was being struck from behind. the incident has made me concerned to drive the car as well as reluctant to keep it even if dealer finds something he can fix.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control, service brakes) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2023 bmw x1. the contact stated while driving 50 mph and depressing the brake pedal, the vehicle failed to respond, swerved, and came to a complete stop in the middle of the highway. the traction control, abs, and check engine warning lights were illuminated. additionally, the messages "warning" and "computer error fault" were displayed. the contact stated that the vehicle failed to shift into gear while attempting to drive. a police officer blocked the vehicle until the vehicle was towed. the vehicle was towed to the dealer, where it was diagnosed, and the dealer determined that the failure was related to nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes); however, the part to do the recall repair was not yet available. the contact had not yet received the recall notification. the dealer informed the contact that the vehicle was temporarily repaired and test-driven and that the vehicle was safe to drive. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure and a case was opened. the failure mileage was approximately 14,000. vin tool confirms parts not available.

The contact owns a 2023 bmw. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control - (esc), service brakes) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Bmw has a voice assistant "bmw assistant" which i have turned off. i verified the setting through a call today with kingsley of the bmw genius hotline, 844-443-6487. the problem i am experiencing is that although turned off, the assistant keeps trying to turn itself on by asking permission which i am driving. one has to either press a button or repeatedly speak to it to try and stop its message. not only irritating, but it happens during turn by turn navigation and causes distracted driving., i came close to having a collision a couple of times when this happened. note that kingsley confirmed that it would continue to occur in the future at random times and there is no way to turn it off. i am assuming at this time it is just a way to try and collect more information to sell. if the assistant tried to do this when the car is started and stationary, while still irritating, there would be no distracted driving. this a a problem waiting to happen. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control - esc, service brakes) however, the part to do the recall repair was not yet available. the local dealer was made aware of the issue and confirmed that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Unknown

I was given the notice in february 2024 that there was an issue with the integrated brake system and as of today june 4,2024 the dealer states they do not have the parts to fix the issue. it has been 4 months driving a car that is potentially unsafe due to integrated brake system. please advise when bmw is required to have the problem fixed.

The contact owns a 2023 bmw x1. the contact stated that she would lose control of the vehicle while attempting to engage the parking brake with the check engine and a brake sensor warning lights illuminated. the contact was able to restart the vehicle, but the failure persisted. the vehicle was towed to the dealer where the vehicle was diagnosed with a failure with the power brake assist. the contact was informed that the power brake assist needed to be replaced. the vehicle was not repaired. the contact received notification of nhtsa campaign number 24v104000 (electronic stability control, service brakes) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the failure mileage was approximately 7,000 vin tool confirms parts not available.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (electrical stability control (esc), service brakes); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2023 bmw x1. the contact stated while driving at an undisclosed speed and coming to a stop at a red light, the brake pedal was depressed; however, the vehicle failed to slow down. the contact stated that several unknown warning lights were illuminated. the contact stated that the message to “contact the dealer" was temporarily displayed. the vehicle was taken to a local dealer where it was diagnosed that the brake booster needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 27,000.

The vehicle is equipped with a dual clutch transmission and has the epa mandated auto-start feature. when you stop the vehicle and the engine shuts off and then remove your foot from the brake to go forward, the engine hesitates to restart and then starts, revs, dumps the clutch and propels you forward at a dangerous rate. my wife was trying to pull into the garage and stopped a little short. when she tried to move forward about a foot, the car started and lurched forward hitting the house. there is no way to disable the auto start feature and there are no buttons in the car. this is going to get someone killed when they are trying to make a left turn across traffic and first the car doesn't restart and then it starts and flies into traffic. i complained to bmw and they say this is the way the government mandates the car to be.

The recall number for the incident is 24v-104. the car was recalled in february and the recall repair was completed may 2, 2024. the car is currently at bmw and is available for inspection.bmw has confirmed that the parts they replaced in may malfunctioned. they claim that some of the recall parts had a mechanical problem and that the recent repair, july, was done with parts that had been inspected. on july 22, 2024, i was backing up and when i braked the car jolted as if i hit something and the computer screen showed abs and parking brake malfunction. when i engaged the brakes they were hesitant and took a long time to stop the car. fortunately, i was in a parking lot with no cars around so there was ample space for the car to come to a stop. had i been on the highway or main road, i would have been in an accident as i would not have had enough distance to stop.

The contact owns a 2023 bmw x1. the contact stated that while his son was driving 40 mph, the vehicle was jerking. the power brakes and stability control were inoperable. several unknown warning lights were illuminated. the contact stated that the failure was related to nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes). the vehicle was taken to the local dealer, where it was diagnosed and determined that the codes needed to be cleared. the vehicle was repaired, but the failure recurred. the vehicle was towed back to the local dealer, who cleared the codes again. the dealer informed the contact that the failure was not related to nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes). the manufacturer was not contacted. the failure mileage was approximately 8,000.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated while driving approximately 10 mph and attempting to depress the brake pedal, there was an excessive amount of pressure on the brake pedal while attempting to stop the vehicle. the contact stated the brake pedal felt as if the power brake assist had failed. the failure occurred a second time while driving approximately 45-50 mph. the contact stated that the parking brake malfunction message was displayed on the instrument panel. the dealer was contacted. the manufacturer was not made aware of the issue. the failure mileage was 7,000. vin tool confirms parts not available.

Thankfully, i have not been involved in an accident to-date, but my 2023 bmw x1 has been the subject of a recall involving its braking system since february 2024, with no available remedy as of august 15, 2024. the lack of urgency by bmw to fix an issue involving the safety of its customers and vehicles' occupants is startling. this is unacceptable. i request that nhtsa investigate this issue and hold bmw accountable for remedying the issue now as it has gone beyond a reasonable amount of time to fix the issue. if a fix is not available, bmw should be made to buy back my vehicle.

See attached document for complaint

Recall has been ongoing since february. received notice and letter that remedy was available and took the car to dealer. remedy was implemented but it still shows as an open recall. sees like the manufacturer has failed to remedy or is not able to.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes); however, the part to do the recall repair was unavailable. the local dealer was contacted, and it was confirmed that the part was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Still no fix for this recall. been 7 months. i am unable to use this vehicle for employment due to its recall status

The contact owns a 2023 bmw x1. the contact stated that while reversing out of a parking space at slow speeds, there was an abnormal thud, prompting the contact to depress the brake. the contact then became aware that the brake was not functioning properly. the contact stated that the brake pedal depressed all the way the floorboard before the vehicle came to a complete stop. the service brake and check engine warning lights were illuminated. the vehicle was towed to the dealer but was not yet diagnosed. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes); the vin was included, but parts were not yet available. the manufacturer was not notified of the failure. the failure mileage was 14,000.

While returning home with my wife and cat, we were approaching a train crossing when i attempted to slow down, already under the posted speed limit and i pressed the brakes very lightly to begin slowing to a stop. the brakes locked up and we began sliding toward the train crossing arms and moving train on the tracks, i attempted pumping the brakes at that point realizing something was very wrong. with every slight touch of the brakes the vehicle would skid more, left, and right, until we came to a screeching halt mere feet from the train crossing arms. i have been told now by bmw roadside assistance that my vehicle is still safe to use. then when i disagreed was transferred to "master mechanic " who promptly told me it was unsafe for me and others on the road. he set up a tow and it was towed away that same day. now i have spoken to two different certified bmw dealers, one of whom i purchased the vehicle from. they both said there's nothing they can do about it as there's no fix. the dealer that currently has is said it's safe to drive and i need to plan to pick it up. this is an absolute disaster of immense proportions that is going to cost someone their life undoubtedly. i was willing to let the vehicle sit until a fix was made available but only to be told that they have no loaners available for me. i paid for my vehicle in full at purchase, and this is the product and service i am provided by doing so. reprehensible.

The rear cross traffic alert does not work. it gives no indication or sound when a car or human drives by. i nearly got into an accident multiple times. when mentioned to my service manager, they tested backing up into a curb and not "cross traffic". they thought it was not a problem, but when i explained the issue of rear cross traffic i was told to bring my vehicle in and that there is a fix. when asked why this doesn't work, or if this is a software update that was missed i was told that they do not know. only that it is something that they can " add " to my vehicle. no clear explanation.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes, hydraulic); however, the part to do the recall repair was unavailable. the local dealer was contacted and it was confirmed that the part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced the failure. parts distribution disconnect.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control, service brakes, hydraulic) however, the part to repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes, hydraulic); however, the part to do the recall repair was not yet available. the local dealer was contacted and made aware of the issue. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was made aware of the issue. vin tool confirms parts not available.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes, hydraulic); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact stated that while driving approximately 70 mph, the contact noticed an abnormal burning odor. the contact stated that the driver's side foot well was becoming hot. the contact stated that there was no warning light illuminated. the contact pulled over and allowed the engine to cool down. the contact stated that the brake pedal required more effort to depress, and the vehicle was taking longer to slow down. the contact stated that the failure was a recurring failure. the contact had taken the vehicle to a dealer and was advised that the parts to repair the vehicle were not available. the failure mileage was unknown. vin tool confirms parts not available.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes, hydraulic) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

A deer was standing ahead in the road and i began to brake! i was only going 25-30mph. the brakes were hard to push and it felt like something was malfunctioning eventually hitting the deer straight on!!! the automatic braking system did not work, the forward collision warning did not work and the brakes did not work after pressing hard to brake to avoid a collision!!! i have had this bmw for over a year and have had several recalls that the dealership fixed except for the ib recall issued on 2/12/24 that they still have no remedy!!!!!!! not only is this a major safety issue that i've expressed to them many times- the worst has happened now and my braking system failed causing a collision!!! the phil hughes service dept. has lied about filling my washer fluid and that the faulty battery issue was due to it sitting too long! i drive this car every day!! they also did not even disclose to me that there were faulty sensor issues when i had it serviced recently!! i do not trust them at this point!! just this past week my check engine light went off and on. my husband unscrewed and screwed on the gas cap - the light was still on and then just went off as i was driving the next day! my battery still goes completely dead for unknown reasons....... i do not feel safe!!! i am disabled from being rear-ended from a tractor trailer 4 years ago and this car has completely traumatized me all over again and i will not drive this bmw ever again!!

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number:  24v104000 ( electronic stability control (esc), service brakes, hydraulic) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts are not available.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (service brakes, hydraulic, electronic stability control - (esc); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The touch screen on the passenger side wasn't functional - it was completely black except for a small bmw logo. tried turning off the car and turning it back on, but that didn't solve the problem. as a result i was unable to change the temperature/ac, use navigation or the back up camera - important safety and comfort features. a few hours later when i returned to use the car it was functioning properly. the issue continued, and on august 15, 2024 the car was brought to the service center for evaluation (car was dropped off while the screen was black) - car was evaluated, reset and returned on 8/16 claiming the issue was resolved. (2 days) however: when we got the keys and pulled the car into the driveway the screen was black, again! the following week, the car was returned to the service center - issue could not be recreated so bmw agreed to replace the entire computer system. today, when dropping off the car for the integrated breaking system recall, i was offered an x1 loaner from the dealership. when i turned on the car it also had a black screen on the passenger side - needless to say i requested another vehicle!

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes, hydraulic); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2023 bmw x1. the contact stated while driving 60 mph in the middle lane of a freeway, the electronic parking brake engaged unintendedly, causing to vehicle to jerk to a stop. the electronic parking brake warning light was illuminated. the contact depressed the accelerator pedal and resumed normal driving; however, the failure recurred intermittently while driving. the contact was able to pull over to the side of the road. the contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed while driving to the residence. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes, hydraulic); and the vehicle was taken to the dealer, where it was determined that the failure was related to the recall. the vehicle was repaired; however, the contact was concerned about the safety of the vehicle. the manufacturer was not notified of the failure. the failure mileage was approximately 11,000.

I am filing this complaint regarding the unresolved safety recall for the integrated brake system (ibs) on my 2023 bmw x1. the recall, issued in february 2024, addresses critical safety issues, including the potential loss of power brake assist, antilock brake system (abs) failure, and compromised dynamic stability control (dsc). these defects increase the risk of accidents, particularly in emergency braking situations or poor driving conditions. since the recall’s announcement, bmw corporate has repeatedly confirmed that no official remedy is available, most recently in december 2024. however, my original dealership, bmw of norwood, recently contacted me and claimed they could perform the repair immediately. this is contradictory and suspicious, as i had escalated the issue to bmw corporate earlier in the week and mentioned my intent to seek legal counsel. additionally, i have attempted to appraise or trade my vehicle multiple times since august 2024, but the recall has made this impossible, leaving me with financial and safety concerns. the dealership’s sudden claim that parts are available, without issuing a formal notice or providing documentation, raises concerns about improper recall handling or miscommunication between bmw corporate and its dealerships. this delay, coupled with inconsistent information, leaves me and other affected customers at ongoing risk. i respectfully request that nhtsa investigate bmw’s handling of this recall, ensure a consistent remedy is made available to all affected vehicles, and confirm that proper communication and compliance protocols are followed. desired outcome: 1.investigate bmw’s recall handling and determine if a remedy exists. 2.ensure consistent and accurate communication about recall remedies. 3.require bmw to provide official documentation to affected customers when the recall is resolved.

There is an outstanding recall on this 2023 vehicle that has been unavailable for two more generations. the car is now in its 2025 version. it appears bmw is making no attempt to remedy this recall.

Recall has been going on for a year and still no remedy. i have no been able to work with this vehicle since bmw put out this recall and there has been no fix for it. i am stuck with this vehicle

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes, hydraulic); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2023 bmw x1. the contact received notification of nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes, hydraulic); however, the part to do the recall repair was not yet available. the local dealer was not contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2023 bmw x1. the contact stated while driving approximately 65 mph, the message "braking may require additional force" was displayed. the contact stated that while depressing the brake pedal, the vehicle jerked forward. the vehicle was towed to the local dealer. the contact stated that the vehicle was repaired under an unknown recall. the contact stated that later while driving at an undisclosed speed, the messages "chassis stabilization", "4-wd", "vehicle may roll" were displayed and the check engine warning light illuminated. the cause of the failure was not yet determined. the failure mileage was 13,000.

Recall campaign no. 24v-104 status remedy not available issued feb 12, 2024 last updated mar 14, 2025 it has been over a year since this recall came out and they have yet to have a fix for all of them. i asked the bmw dealerships near me, they are only fixing: cars that are currently sitting on the lot so they can sell them and cars that are actually experiencing the issue. my car does not have the issue and bmw will not fix it. they told me to wait until maybe summer or fall this year but no exact date.

The contact owns a 2023 bmw x1. the contact stated while driving 45 mph, the contact felt an abnormal thud coming from the vehicle. the contact stated that the brake pedal depressed all the way to the floorboard before the vehicle was able to come to a complete stop. the contact stated that several unknown warning lights were illuminated. the vehicle functioned as intended while driving to the residence. the vehicle was towed to a dealer where it was diagnosed that the esc had failed and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the contact stated that the vehicle was repaired three times in a year under nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes, hydraulic). the failure mileage was 21,730.