2022 Kia Sorento Hybrid Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

5 Recalls for 2022 Kia Sorento Hybrid

Recall Date	Component	Summary
1970-01-01	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA	Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.” Remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC280.
1970-01-01	TRAILER HITCHES	Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire. Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC249.
1970-01-01	SEAT BELTS:FRONT	Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment. Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Vehicles already repaired under the previous recall will need to have the new remedy completed.
2022-06-23	SEAT BELTS:FRONT \| SEAT BELTS:PRETENSIONER	Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment. Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Vehicles already repaired under the previous recall will need to have the new remedy completed.
2022-03-04	SEAT BELTS:FRONT \| SEAT BELTS:PRETENSIONER	Kia Motors America (Kia) is recalling certain 2022 Sorento Hybrid and Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment. Remedy: Dealers will replace the seatbelt pretensioner(s), free of charge. Owner notification letters are expected to be mailed May 3, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC231.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2022 Kia Sorento Hybrid

skip to NHTSA complaints

Date			Component

4 Complaints submitted to NHTSA for 2022 Kia Sorento Hybrid

skip to CAS complaints

Date			Component
2024-08-02			VISIBILITY ODI Number: 11606167
2024-08-14			ELECTRICAL SYSTEM ODI Number: 11608417
2024-11-12			ELECTRICAL SYSTEM ODI Number: 11624790
2024-12-02			TRAILER HITCHES ODI Number: 11628212

Is the government investigating the safety of your vehicle? Find out here.

4 Investigations for 2022 Kia Sorento Hybrid

On august 8, 2022, the office of defects investigation (odi) opened this recall query (rq) based on 3 incidents alleging front seat belt pretensioners that may rupture during deployment, on model year (my) 2020-2022 of various hyundai and kia models, resulting in 3 injuries (note: one incident occurred outside the u.s. and its territories).between october 2021 and march 2023, hyundai and kia have filed the following 11 safety recalls for pretensioner rupture: nhtsa recall no. 21v-796, 22v-069, 22v-123, 22v-127, 22v-218, 22v-354, 22v-447, 22v-458, 22v-816, 23v-094, and 23v-210.hyundai/kia have stated that the abnormal deployment of the pretensioners is due to over-pressurization of the pretensioner pipe that can cause metal fragments to enter the vehicle occupant compartment, which can result in injury to vehicle occupants.the various makes/models covered by the above recalls include approximately 405,900 certain 2020-2022 hyundai accent, 2021-2022 hyundai elantra and elantra hev, 2021-2022 hyundai santa fe hev, 2022-2023 hyundai santa fe phev, 2020-2022 hyundai venue, 2021-2023 genesis g80, 2023 genesis g80 ev, 2023 genesis g90, 2023 genesis gv60 ev, 2022-2023 genesis gv70, 2021-2023 genesis gv80, 2021-2022 kia sorento hev, and 2022 kia sorento phev.in response to odi's investigation, in december 2022, hyundai notified odi that they would be conducting testing to validate subject vehicle seat belt pretensioners. this evaluation included sled testing and software testing which was performed by hyundai and its suppliers. the tests were intended to evaluate pretensioner deployment characteristics based on the unique deployment signature of the subject and peer vehicles. odi met with representatives from hyundai on several occasions during the investigation to discuss testing progress and data. as a result of the testing, hyundai was able to simulate the pretensioner failures. it was determined by hyundai during testing, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment in the event of a crash which can cause metal fragments to enter the vehicle occupant compartment.hyundai thus notified odi of their decision to proceed with a safety recall, to expand the scope of the previous safety actions.in view of the recall actions taken by hyundai and kia, odi concerns have been addressed. the agency reserves the right to take additional action if warranted by future circumstances.

Date Opened	Date Closed	Component
2022-08-08	2023-05-26	SEAT BELTS:PRETENSIONER
2022-08-08	2023-05-26	SEAT BELTS
2022-08-08	2023-05-26	SEAT BELTS:FRONT
2023-01-27	2023-08-07	ELECTRICAL SYSTEM:PROPULSION SYSTEM

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

22 Service Alerts for 2022 Kia Sorento Hybrid

Date	Description
2025-04-17	POWER TRAIN TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provid Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-03-20	ELECTRICAL SYSTEM TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) – This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-07	ENGINE TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: AEWP INSPECTION AND REPLACEMENT (SC325) – This bulletin provides information to inspect and, if necessary, replace the Auxiliary Electric Water Pump (AEWP), control harness wiring, and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-07	ELECTRICAL SYSTEM TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: AEWP INSPECTION AND REPLACEMENT (SC325) – This bulletin provides information to inspect and, if necessary, replace the Auxiliary Electric Water Pump (AEWP), control harness wiring, and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-06	ELECTRICAL SYSTEM VOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC325_STKR: COMPLETION LABEL/STICKER Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-06	ENGINE VOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC325_STKR: COMPLETION LABEL/STICKER Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-04	ELECTRICAL SYSTEM VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC325) – This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC325. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-04	ENGINE VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC325) – This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC325. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-06	ELECTRICAL SYSTEM VOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC325_POC: PROOF OF CORRECTION CARD Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-06	ENGINE VOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC325_POC: PROOF OF CORRECTION CARD Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-06	ENGINE VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC325) – This document is the owner notification advising that Kia conducting Voluntary Emissions Service Campaign regarding the Auxiliary Electric Water Pump (AEWP) on certain 2022- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-06	ELECTRICAL SYSTEM VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC325) – This document is the owner notification advising that Kia conducting Voluntary Emissions Service Campaign regarding the Auxiliary Electric Water Pump (AEWP) on certain 2022- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-04	ENGINE VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC325) – This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign regardin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-04	ELECTRICAL SYSTEM VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC325) – This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign regardin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-04	ELECTRICAL SYSTEM VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC325) – This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Auxiliary Electric Water P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-04	ENGINE VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC325) – This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Auxiliary Electric Water P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-07	070000 FUEL SYSTEM, GASOLINE TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-07	110000 ELECTRICAL SYSTEM TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-30	110000 ELECTRICAL SYSTEM PITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop pro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-06	060000 ENGINE AND ENGINE COOLING TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC22) – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the mar Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-14	060000 ENGINE AND ENGINE COOLING TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC22) – This bulletin provides information related to extracting “in use performance tracking” emissions data from the Engine Control Unit (ECU) of cer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-19	110000 ELECTRICAL SYSTEM TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022 Kia Sorento Hybrid

5 Recalls for 2022 Kia Sorento Hybrid

0 Complaints sent to the Center for Auto Safety for 2022 Kia Sorento Hybrid

4 Complaints submitted to NHTSA for 2022 Kia Sorento Hybrid

4 Investigations for 2022 Kia Sorento Hybrid

22 Service Alerts for 2022 Kia Sorento Hybrid