2022 Honda Insight

The 2022 honda insight has an issue with "phantom touches" on the infotainment system. the system will frequently select buttons and change your screen, when no one is touching the panel. it will also freeze up, where you have no control over it. why is this a safety hazard? because when you're driving down the road and it takes your map away, you are constantly fighting the system trying to get your directions back, and in the process, your attention is taken off the road. when it flips radio stations on you randomly, and you keep having to try to flip it back. when it randomly pulls up your phone contact list, you have to immediately hit the home button so it doesn't dial someone. this nonsense happens a lot, and has been ongoing since i bought the car a few years ago, especially when it's warmer outside. the last time i was at my honda dealer i asked them to look at it. they didn't know what was causing it, but said the firmware needed to be updated, so they did that and nothing changed. to get a full understanding of what it's like, i posted a few videos. just watch the first 30 seconds of the first video and you will immediately understand what it's like driving with this (as i am driving in this video) and seeing the buttons randomly pressed by "phantom touches." in the second video you can see what happens when the screen changes but is frozen (no matter what i try it doesn't respond)... [xxx] .... [xxx] .... [xxx] .... here is also one of several reddit threads regarding the issue: [xxx] ... like me, others haven't been given any straight answer from honda. this needs to be recalled. it's a major distraction while driving! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2022 honda insight. the contact stated that upon entering the vehicle, the contact noticed that the rear glass had shattered, but remained together. the contact stated that there was no visible impact on the glass. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the dealer was contacted through voicemail. the manufacturer was not notified of the failure. the failure mileage was approximately 50,400.

Car often slams on the breaks when there’s no one near me. it also has the blind spot detection go off when there’s no one next to me (or a highway barrier) both of these instances have happened numerous times since i’ve had my car. it’s only been 3 years and 25k miles. the problem started as soon as 2-3 months in

Throughout short ownership of the vehicle, a "charing system problem" warning light has occurred when starting, and during operation, of the vehicle. the warning light occurs intermittently during start-ups and whilst driving. the warning light possibly indicates an error with the charging system of the vehicle that may potentially result in loss/reduction of power of the vehicle. this may result in an increase of a vehicle collision. the vehicle is currently under inspection by honda of oakland, and the service department states they cannot properly reproduce/identify/diagnose the issue at this time. see attachment for photo of first occurrence. additional occurrences are documented via video and may be provided upon request.

It had problems with this car in the first 500 miles on oct 31st 2021 while driving on long island expressway in nassau county, ny. i have proof. i took pictures of the dashboard while getting lots of error codes while driving and only had 500 miles on the car. i experience loss of power, loss of steering and brake failure while driving on the long island expressway. i was lucky to be near an exit and i let the car roll away through the exit and i was able to pull over to the side of the service road of lie. after an hour the car started. i didn't know then, but this car has had chewed up wires ever since i picked it up from the dealership in pennsylvania( honda vinart of emmaus, pa ). i observed exposed wires when i changed oil for the first time in december 2021. at that time, i thought it is a hybrid thing and didn't think much about it. i was driving with exposed wires this entire time! i could had had the brakes lock up or lose complete power while driving on the highway and cause a major accident. you can try to deflect he blame away from honda manufacturer, but we all know it is your fault. on march 4th 2022, the honda insight barely started , engine knocking and sputtering. i towed it to the staten island honda service (which estimated the damage at $7000 , but the warranty doesn't cover ) and they told me that a rodent finished the job sunday night. the soy based harness on my 2022 honda insight attracts rodents. why didn't the rodents attack my wife car that is parked right next to mine in the same driveway? i never had this type of problem with the other cars i owned in the past. i had owned dozens of cars and left them months parked in my driveway and they never attracted any rodents. this is a warranty issue and a safety issue . i could have been killed while driving with exposed wires. how do i even know, that other wires are also chewed? can i trust this car to be reliable anymore? a $30,000 car that can be my death trap.

The contact owns a 2022 honda insight. the contact stated while driving approximately 60-75 mph, the front end of the hood raised up. the contact continued to drive at a slower speed. the contact stated that the failure had been reoccurring while driving at high speeds. the vehicle was taken to the dealer who informed the contact that there was no service bulletin associated with the failure. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 7,000.

I was driving down the freeway, around 4pm there wasn't much traffic and the nearest vehicle in front of me was abour 100 meters ahead of me when my 2022 honda insight activated the automatic emergency brakes and slowed down for about a second before dis-activating them. since the vehicle ahead of me was not close at all, there should have been no reason for the automatic brakes to activate. i was lucky there was little traffic at the time and no car was immediately behind me as that could have caused a great accident.

I was driving 45 mph on a straight 4 lane undivided road with no cars in front of me or in the oncoming lanes. i was maintaining speed and the vehicle engaged the emergency braking system. the visual and audible alerts went off and with extreme braking force slowed the vehicle down to 10 mph with no obsticles in the roadway. there were no road hazards that would necessitate the system to engage. the trailing vehicles, at highway speed, had to swerve into oncoming traffic to avoid rear ending me and i was unable to override the system to maintain speed. i've taken the vehicle to a honda dealer and they were unable to find any fault codes in the system.

Driving the vehicle between 60 and 65 mph on a straight 4 lane divided highway with no oncoming traffic and no obstacles in the road, the emergency braking system triggered the audible and visual warnings and engaged emergency braking in the middle of the highway. there were no vehicles in front of the vehicle, there were no road hazards and the roadway was straight. other vehicles needed to take evasive action to avoid a collision during the unnecessary braking and while regaining speed after the system deactivated. the vehicle has been inspected and no fault codes were found. this is the second occurrence of the issue. the manufacturer was notified after the first instance and was inspected at a honda dealer. no action to repair or troubleshoot the issue has been taken by honda following the first reported issue.

Twice, this car has engaged emergency brakes with cars behind me and no cars in front of me. several other times, the "brake now" indicator has come on with no cars nearby.

My car was parked safely on my driveway. i turn on the car and all the lights came on including power loss failure, collision mitigation, etc. i had to tow it to a dealer where they claimed it was rodent damage causing an electrical failure on monday, 9/19/22. the car was towed on 9/20/22. i was then told i was unable to claim any warranty. the dealer charged me $640.00 for the repair. they claim the wire harness was chewed on which caused the system failure. i ended up having to pay out of pocket instead of using my $500 insurance to cover the damages. (insurance said it would likely raise my rates next if i continuously put a claim). i thought--one time incident, bad luck. the dealership refused to take photos of the chewed wires, but i was able to fight to receive some parts indicating the damage (who knows if it was actually mine or some they kept off of some other honda--see attached photo). not even 24 hours after having my car repaired to normal, i turn on the car in the morning and the same issues came up. i towed it again! the dealership claimed the rodent chewed my car in the same spot, at the same area. charged me an additional $224.00 to solder it back citing that they never seen this happen before. i find it convenient that no other vehicles on this street had issues with rodent damage. and the same area was bitten twice. why would honda create such an easily accessible route for rodents or a non-covered protected wire? as a consumer, i end up fronting the bill because neither the manufacturer nor the dealership, nor the insurance company (who would likely end up raising my rates) have to deal with a terrible design. never had issues with other brands nor other older vehicles had this issue in the cul-de-sac. dealership ended up having wrapping the harness, but this car is new & should have been protected and repaired by honda to begin with. online search revealed honda used soy based insulation which attracts rodents. very unsatisfied with honda.

On 2/16/23 i was driving on the highway when i heard a loud pop/bang like an explosion or loud crash on the top of my car. there were barely any cars around, no trucks spewing debris, i wasn’t going under an overpass, and i didn’t see anything fly up from the road. i had a passenger in the car who was looking out the windows at the road and didn’t see anything either. i opened the covering for the moon roof to see if something was stuck to the roof and my moon roof had exploded for no reason. shattered glass fell into my car. my safety and the safety of others was at risk because i was in shock by what happened and it startled me while i was driving. also, my car is not drive-able until this is fixed and it is through no fault of my own (or anyone else’s beyond the manufacturer). i took the car to a collision center to have the damage assessed for my insurance company. it is isolated to the moon roof, nothing else was damaged. it will be looked at by the dealership on monday 2/20/23. there were no warning lights or other symptoms of failure prior to the explosion. the moon roof wasn’t cracked or chipped, not compromised in any way. the car is brand new, i bought it new in june 2022.

Experiencing a dead or faulty battery issue in my 2022 honda insight. i called the honda dealership to see if i could charge the battery from the points noted in the owners manual. the service representative said yes. charged the battery to 100% and proceeded directly to the dealership for service. during the drive to the dealership i experienced the dashboard lights and annunciation display with errors. tpms, electric steering, brakes, traction control, and to see my dealer. “on my way”… during the repair process and extended waiting period of about 2 hours. it was initially determined the steering wheel was “not centered”, cocked to the left, and would need a wheel alignment. how much is that $179. you must have hit a curb or something. no i did not, and would seek a second opinion first before i allowed that service. let’s fix the battery and dashboard light error lights first. proceeding the battery was determined faulty, testing at 95 cca and would be replaced under warranty. but, upon test driving the car it was still having a traction control skid type light coming on and off, and a diagnostic fee of $158 may be required. i said, shouldn’t that be an issue related to the battery going bad and causing or the cause of the traction control light? we’ll have to see, he said. i asked to speak to the manager and decided i was at tge mercy of the dealership to find a resolve and authorized service. upon researching on the internet, during my waiting period for the battery change, i learned their is a “steering angle sensor” located under the steering wheel that my need recalibration to resolve the offset steering wheel observation of the service representative. the cause of this need for recalibration may be because of a collision, remove/replacement of a battery. the recalibration requires a special diagnostic electronic device to interface with the cars computer(s). the receipt for service said “calibrated system”.

I have filed a complaint to the honda motor company in torrence, california. i have notifed honda of a serious defect with our vehicles collision mitiagation braking system. here are the defects with our honda insight 2022 vehicle: 1) on three occasions while my wife nino is driving on the 470 freeway in colorado between lone tree and littleton co. brake warning light comes on, light comes on randomly while driving 65 mph, then the collision mitiagation braking system comes on and slows the vehicle down to 15 mph while on the freeway speed of 65 mph. while the brakes are engaging a forceful vacuum and pressure enters the cabin and that pressure goes to my wife's chest which casues pain. 2) 4th event was on august 15, 2023 while driving south on kipling ave in littleton co. my wife nino was driving home appx 6:00 pm at 45-50 mph, when the vehicle did the same thing again, brake warning light displays orange yellow color, then the brakes engage to slow the vehicle down, then pressure and vacuum inside the cabin occurs with pressure towards my wife's chest. i have sent a letter yesterday to the honda motor company. i would like to kindly request that you do an investigation into this matter. this defect on our vehicle is a life and dealth situation defect. my wife has been extremely lucky that no collision occured as a result of these horrible experiences. if the honda motor comany has not required a recall, then they should be doing this asap to prevent unecessary accidents to prevent citizens from dying. our vehicle was towed on august 16, 2023 to kuni honda in centennial co. so far, the service manager said they have not been able to find the problem, but then he changed his story and said something needed to be adjusted 2-3 degrees. i requested more detailed information. i called yesterday to request the tow record and service repair records and they have not provided that info to me yet. thank you for your attention to this serious matter.

The contact owns a 2022 honda insight. the contact stated that while driving at 40 mph, the vehicle independently downshifted and decelerated to 5 mph with the brake warning light illuminated. despite the failure, the contact was able to resume normal driving functionality. the dealer was contacted about the failure and acknowledged that the issue was a known failure. the contact was provided an appointment to have the vehicle diagnosed. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 22,000.

While driving the electric steering (hybrid car) failed. resultant unassisted steering was extremely difficult. car was towed to dealer where service tech said rodent gnawed thru electrical cable with power loss ensuing.

Brake light warning flashed quickly but there was no one in front of me. this happened 2 times without any automatic brakes being applied. lane assist warning showed on the dash but i was in the center of the lane. this has happened 7 or 8 times. the steering wheel did not vibrate.

April 17, 2024. feds expands investigation into honda’s automatic emergency braking system. “brake” flashes on the dash. as shown in your article. insight slows down for no reason. i’m a very cautious driver and around my surroundings. no accidents not told to my dealer or manufacturer. what would they do? keep me in the waiting room for hours. then tell me there is nothing wrong. no prior messages before hand. i maintained my vehicle in perfect condition. 14k miles. 2 years old on may 1, 2024. garaged. my vehicle has this happen all the time. usually when traveling under 40 mph. in city driving. no vehicles are ahead of me. thank you.

Approximately 29-30 months after purchase multiple panels of the car are peeling with paint. small knicks continue to bubble and get larger. honda is not covering this problem because the milage is past 36,000 but this is clearly a manufacturing defect; the dealership did fix two panels for us (photos starting with a 1 and 2) free of charge but will not cover a third repair (photos starting with a 3). i think this vehicle is defective and should be completely repainted or exchanged.

While driving the vehicle around 6:55pm at approximately 40 mph while exiting the highway the emergency breaking system fully engaged for no reason. there were no obstructions in the roadway, the vehicle was on center in the roadway and there were no vehicles in front when the braking occurred. after slowing the vehicle under full emergency braking to around 15 mph the system stopped breaking and returned to normal. there were no warning lights, or system lights that activated before, during or after the emergency breaking. the lane departure warning visual indicator appeared on the dash, but the road departure mitigation indicator did not. this also occurred when the vehicle was a significant distance away from any solid lines in the roadway as the exit lane is oversized where the incident occurred. the incident caused a trailing vehicle to take evasive action and swerve onto the shoulder to avoid a crash.

Engine will start shaking and making a helicopter sound while idling or driving under 45. check engine light will begin to blink. while on the interstate, engine began to shake loudly making helicopter sound. then it began to decelerate from 75 to 40 on the interstate before stalling out completely. i had to coast it into the pull off lane to avoid being hit. spark plugs were replaced, but issue continues. mechanic said it sounds like a fuel pump issue when i recorded it on video. when we restarted the car, engine light was not on so error codes could not be read.

I just read about a nhtsa probe or study that's been upgraded for unexplained braking on honda insights. this unexplained sharp automated braking has happened at least half a dozen times in my car. there was never anything in or near the vehicle path that would explain the braking. it was always good weather (no hazard road conditions). in every instance it was a brief but sharp braking (with a loud audible beep beep beep). three times it occurred within the same 1/4 mile stretch of road, which was a slight decline followed by a slight incline (at the time i was thinking that somehow the optical camera system was picking up some reflected or refracted light from the road or highway markings). but that seems unlikely, and in any case, louisiana roads, being as horrible as they are, there's no fresh marking paint or other reflective coatings anywhere on the road. i also wondered if maybe it was caused by interference from other radar or radio signals.

According to the driver of the vehicle at the time, for no reason while on a freeway approaching a construction area at 60 miles per hour with cruse control off, the vehicle brakes were applied by (i suspect) the emergency braking system (ebs)of the car. the car, due to the breaking, slowed down to 50 miles per hour and then released the brakes. no one was behind the car at the time. a warning did also appear on the instrument panel at the time of the event. problem has not been reported to honda (or anyone else) or reproduced. there were no warnings of any issue prior to the event. this event occurred around the first of january 2025.

While i was going 5-10mph over a railroad crossing, the steering wheel airbag deployed as my front tires went over the grade crossing. the airbag also went left instead of straight. my hand is bruised and it sounded like a gunshot went off in my vehicle. after the deployment, the vehicle was still driveable. i drove it to a honda dealership and they were very concerned and called corporate.

On march 7, 2024, the office of defects investigation (odi) opened a preliminary evaluation (pe24008) to assess reports of inadvertent activation of the automatic emergency braking (aeb) system in model year 2019-2022 honda insight and 2019-2022 honda passport vehicles. the complainants allege activation of the aeb system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the aeb system and its limitations. however, many consumer complaints received by odi allege that honda dealerships were unable to reproduce the condition or state that honda dealerships informed the consumer that this is considered normal aeb operation. to date, odi has received a total of 106 consumer complaints of inadvertent activation of aeb in the subject vehicles.in total, odi reviewed 475 reports involving vehicles with unique vins that may relate to the alleged defect. of the reports reviewed by odi, three (3) allege a crash caused by the inadvertent activation of aeb and two (2) allege injury. this preliminary evaluation is being upgraded to an engineering analysis (ea25002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent aeb activations. further, the scope of the engineering analysis is being expanded to include assessment of model year 2023 honda passport vehicles. to review the odi reports cited in the closing resume odi report identification number document, go to nhtsa.gov.

On march 7, 2024, the office of defects investigation (odi) opened a preliminary evaluation (pe24008) to assess reports of inadvertent activation of the automatic emergency braking (aeb) system in model year 2019-2022 honda insight and 2019-2022 honda passport vehicles. the complainants allege activation of the aeb system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the aeb system and its limitations. however, many consumer complaints received by odi allege that honda dealerships were unable to reproduce the condition or state that honda dealerships informed the consumer that this is considered normal aeb operation. to date, odi has received a total of 106 consumer complaints of inadvertent activation of aeb in the subject vehicles.in total, odi reviewed 475 reports involving vehicles with unique vins that may relate to the alleged defect. of the reports reviewed by odi, three (3) allege a crash caused by the inadvertent activation of aeb and two (2) allege injury. this preliminary evaluation is being upgraded to an engineering analysis (ea25002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent aeb activations. further, the scope of the engineering analysis is being expanded to include assessment of model year 2023 honda passport vehicles. to review the odi reports cited in the closing resume odi report identification number document, go to nhtsa.gov.

On march 7, 2024, the office of defects investigation (odi) opened a preliminary evaluation (pe24008) to assess reports of inadvertent activation of the automatic emergency braking (aeb) system in model year 2019-2022 honda insight and 2019-2022 honda passport vehicles. the complainants allege activation of the aeb system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the aeb system and its limitations. however, many consumer complaints received by odi allege that honda dealerships were unable to reproduce the condition or state that honda dealerships informed the consumer that this is considered normal aeb operation. to date, odi has received a total of 106 consumer complaints of inadvertent activation of aeb in the subject vehicles.in total, odi reviewed 475 reports involving vehicles with unique vins that may relate to the alleged defect. of the reports reviewed by odi, three (3) allege a crash caused by the inadvertent activation of aeb and two (2) allege injury. this engineering analysis is being opened to further assess the scope, frequency, and potential safety related consequences of the inadvertent aeb activations. further, the scope of the investigation is being expanded to include assessment of model year 2023 honda passport vehicles. to review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.gov.

Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. the petition can be reviewed at nhtsa.gov under odi number 11486072. fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. the standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. the standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.on january 27, 2023, nhtsa opened defect petition (dp) 22-005 to evaluate the subject matter described in the petition. on june 24, 2023 and as supplemented on june 25, 2023, the petitioner notified nhtsa he was withdrawing his petition. the petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. based on the petitioner's withdrawal, dp22-005 is closed. closure of this dp does not represent a determination by nhtsa regarding the subject matter of the petition.