Skip to content
2021 MERCEDES-BENZ METRIS
5 Recalls for 2021 MERCEDES-BENZ METRIS
| Recall Date | Component | Summary |
|---|---|---|
| 2022-05-20 | COMMUNICATION: AUTO CRASH NOTIFICATION | ELECTRICAL SYSTEM:SOFTWARE | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module’s SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system. Remedy: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters are expected to be mailed June 20, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA’s number for this recall is VS2SIMKOM/VS3SIMKOM. |
| 2022-03-08 | FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak. Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters are expected to be mailed April 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS2KRAUCH. |
| 2022-02-08 | SERVICE BRAKES, HYDRAULIC:FLUID | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach. Remedy: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters are expected to be mailed March 28, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS2BE42BRE. |
| 2021-07-07 | SEAT BELTS | SEAT BELTS:FRONT:RETRACTOR | SEAT BELTS:REAR/OTHER:RETRACTOR | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.” Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owners may contact DVUSA’s customer service at 1-877-762-8267. |
| 2021-02-23 | SEATS | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly. Remedy: DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. The recall is expected to begin March 29, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS2SITZNAT. |
0 Complaints sent to the Center for Auto Safety for 2021 MERCEDES-BENZ METRIS
| Date | Component |
|---|
0 Complaints submitted to NHTSA for 2021 MERCEDES-BENZ METRIS
| Date | Component |
|---|
0 Investigations for 2021 MERCEDES-BENZ METRIS
| Date Opened | Date Closed | Component |
|---|
24 Service Alerts for 2021 MERCEDES-BENZ METRIS
| Date | Description |
|---|---|
| 2022-06-15 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
(SC)Provide Supplementary Operator’s Manual Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-01 | 110000 ELECTRICAL SYSTEM
(RC)Update Hermes Communication Module Software Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-03 | 110000 ELECTRICAL SYSTEM
Complaint As soon as a telephone call via Apple CarPlay is ended, the connection to the customer’s connected smartphone is disconnected and the radio/radio – navigation (RD) control unit (N87/15) can no longer be operated. Cause 1. Radi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-02 | 110000 ELECTRICAL SYSTEM
Complaint The connection of the customer’s smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-03 | 110000 ELECTRICAL SYSTEM
Complaint Head unit for Audio 30/40 VIS (Garmin) – Problems at market launch. Information: At market launch of the head unit for Audio 30/40 VIS (Garmin), some of the functions are only available to a limited extent or are not yet availa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-03 | 110000 ELECTRICAL SYSTEM
Complaint In order to better analyze the situation in the field and the wide variety of complaints relating to the Metris Infotainment System Audio 30/40 (GARMIN), a questionnaire must be completed and a log file created for the aforesaid Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-03 | 110000 ELECTRICAL SYSTEM
Complaint The volume of the radio/radio – navigation (RD) control unit (N87/15) is too quiet even at maximum volume. Cause Radio/radio – navigation (RD) control unit (N87/15) software Remedy Remedy of new software for radio/radio – nav Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-03 | 110000 ELECTRICAL SYSTEM
Complaint The person being called/caller is hard to understand when traveling at speeds greater than 80 km/h(50mph) in the vehicle. Cause Radio/radio – navigation (RD) control unit (N87/15) software Remedy Remedy of new software for ra Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-03 | 110000 ELECTRICAL SYSTEM
Complaint – Regionally strong broadcasting stations are poorly received or not received at all. – Interruptions to reception when driving Cause – Third-party installations (e.g. GPS trackers) – Periphery of antenna (e.g. stone chipping Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-17 | 110000 ELECTRICAL SYSTEM
Retrofit Hermes Communication Module Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-01 | 070000 FUEL SYSTEM, GASOLINE
Check and Replace Fuel Hose Clamps and Hose. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-01 | 030000 BRAKES (PWS)
Brake Fluid Reservoir Mounting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-16 | 355100 EQUIPMENT:OTHER:LABELS
Replace Spare Tire Information Label Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-15 | 150000 SEAT BELTS
Replace Certain Seatbelts Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-01 | 110000 ELECTRICAL SYSTEM
Audio 30/40 VIS (Garmin) head unit – Con- nection failure with smartphone integration Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-06 | 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Update document with remedy. Newly released purge valve. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-06 | 980000 UNKNOWN OR OTHER
Update document with remedy. Newly released purge valve. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-06 | 071420 FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
Update document with remedy. Newly released purge valve. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-19 | 160000 STRUCTURE
Replace Seat Frame Base Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-19 | 220000 SEATS
Replace Seat Frame Base Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-06 | 160000 STRUCTURE
Replace Seat Frame Base Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-06 | 220000 SEATS
Replace Seat Frame Base Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-15 | 350000 EQUIPMENT
Update Radio Software Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-15 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Update Radio Software Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
2021 MERCEDES-BENZ METRIS
search for another vehicle