2021 MAZDA CX-5

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

0 Recalls for 2021 MAZDA CX-5

Recall Date Component Summary
These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2021 MAZDA CX-5

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Date Component  

5 Complaints submitted to NHTSA for 2021 MAZDA CX-5

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Date Component  
VISIBILITY/WIPER
ODI Number: 11404270
UNKNOWN OR OTHER
ODI Number: 11399575
UNKNOWN OR OTHER
ODI Number: 11397842
SERVICE BRAKES
ODI Number: 11390837
STRUCTURE:BODY
ODI Number: 11387351
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2021 MAZDA CX-5

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

351 Service Alerts for 2021 MAZDA CX-5

Date Description
May 20, 2022 110000 ELECTRICAL SYSTEM

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 19, 2022 200000 WHEELS

Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 6, 2022 200000 WHEELS

Some customers may complain that the tire sidewalls are distorted or “damaged”.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 6, 2022 980000 UNKNOWN OR OTHER

Mazda Connected Services Frequently Asked Questions (FAQs)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 6, 2022 110000 ELECTRICAL SYSTEM

Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 6, 2022 121000 EXTERIOR LIGHTING:HEADLIGHTS

Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 6, 2022 232100 FIRERELATED:IGNITION/KEY ON:ENGINE OFF

Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 6, 2022 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 6, 2022 171200 LATCHES/LOCKS/LINKAGES:DOORS:LOCK

Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 12, 2022 110000 ELECTRICAL SYSTEM

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 12, 2022 980000 UNKNOWN OR OTHER

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 12, 2022 118000 ELECTRICAL SYSTEM:SOFTWARE

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 19, 2022 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker’s coating surface that reacts with zinc contained in the undercoating and produces the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 19, 2022 170000 LATCHES/LOCKS/LINKAGES

Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker’s coating surface that reacts with zinc contained in the undercoating and produces the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 8, 2022 220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 8, 2022 350000 EQUIPMENT

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2022 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 19, 2022 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting suppor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2022 350000 EQUIPMENT

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2022 110000 ELECTRICAL SYSTEM

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 27, 2022 110000 ELECTRICAL SYSTEM

Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 27, 2022 350000 EQUIPMENT

Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2022 060000 ENGINE AND ENGINE COOLING

A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their v

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 6, 2022 110000 ELECTRICAL SYSTEM

Mazda Connected Services Frequently Asked Questions (FAQ).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2022 110000 ELECTRICAL SYSTEM

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *Remote function(s) inoperative. *Engine Start / Stop **Doo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 6, 2022 060000 ENGINE AND ENGINE COOLING

The WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 yellow-colored links with a Type B crankshaft sprocket.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2022 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. When first applying the brakes w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2022 350000 EQUIPMENT

Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. When first applying the brakes w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2022 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. When first applying the brakes w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2022 110000 ELECTRICAL SYSTEM

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2022 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 29, 2022 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2022 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2022 200000 WHEELS

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2022 354000 EQUIPMENT:MECHANICAL

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2022 070000 FUEL SYSTEM, GASOLINE

Some vehicles may exhibit a fuel odor at the left / rear area of the vehicle while the engine is idling that usually occurs when the fuel tank is warmed up in hot weather and/or after long distance driving. Depending on wind direction and/o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 16, 2022 060000 ENGINE (PWS)

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 2, 2022 070000 FUEL SYSTEM, GASOLINE

Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 2, 2022 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 8, 2021 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

SSPC7 – SPECIAL SERVICE PROGRAM -TELEMATICS COMMUNICATION UNIT BATTERY DRAIN CONCERN AND CONNECTED SERVICES NOT AVAILABLE: Repair Outline and Important Notes: Reprogram the telematics communications unit with an USB stick. You must use MDAR

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 350000 EQUIPMENT

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 350000 EQUIPMENT

Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 350000 EQUIPMENT

Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic EPB caliper re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic EPB caliper re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 054000 PARKING BRAKE:ELECTRICAL

Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic EPB caliper re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 27, 2021 350000 EQUIPMENT

Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 27, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 118410 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE

Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 17, 2021 350000 EQUIPMENT

Some customers may complain about a whistling noise heard from the top of the A-pillar area when driving at highway speeds. When driving under following conditions, a negative pressure is generated on the doors pulling them outward and resu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 350000 EQUIPMENT

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 25, 2022 110000 ELECTRICAL SYSTEM

Some vehicles equipped with SiriusXM Travel Link and a Navigation SD Card added by dealer/customer may experience a SiriusXM Travel Link error when selecting Parking Information.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 25, 2022 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some vehicles equipped with SiriusXM Travel Link and a Navigation SD Card added by dealer/customer may experience a SiriusXM Travel Link error when selecting Parking Information.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 9, 2022 110000 ELECTRICAL SYSTEM

Some customers may experience a SiriusXM Travel Link error when selecting Parking Information.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 9, 2022 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some customers may experience a SiriusXM Travel Link error when selecting Parking Information.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 18, 2022 100000 POWER TRAIN

The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 18, 2022 105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 10, 2022 160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 28, 2022 021600 SUSPENSION:FRONT:WHEEL BEARING

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 28, 2022 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 1, 2022 110000 ELECTRICAL SYSTEM

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 1, 2022 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 4, 2022 160000 STRUCTURE

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 4, 2022 980000 UNKNOWN OR OTHER

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 010000 STEERING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 030000 SERVICE BRAKES, HYDRAULIC

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 16, 2021 350000 EQUIPMENT

DRW38 – RESIDUE OR STAIN BY WRAPGUARD ON BELTLINE – On the subject vehicles shipped from MC on January 8, 2021, added wrap guard was temporarily attached on the beltline molding (both left and right) to protect the beltline molding from mis

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2021 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2021 118620 ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR

When performing the MGSS Workshop Manual 360ÿ° View Monitor System Aiming Procedure, M-MDS may show error message “Procedure unsuccessful”. This may be caused by light glare on the SST.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2022 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2022 350000 EQUIPMENT

Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2022 260000 FORWARD COLLISION AVOIDANCE

Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2022 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2022 118520 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS

Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2022 118530 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING

Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 12, 2022 110000 ELECTRICAL SYSTEM

Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 12, 2022 350000 EQUIPMENT

Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 12, 2022 270000 LANE DEPARTURE

Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 12, 2022 273000 LANE DEPARTURE: BLIND SPOT DETECTION

Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2021 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: – Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. – Remote functi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2021 110000 ELECTRICAL SYSTEM

Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: – Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. – Remote functi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2021 350000 EQUIPMENT

Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: – Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. – Remote functi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 21, 2021 110000 ELECTRICAL SYSTEM

Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2021 110000 ELECTRICAL SYSTEM

MDARS vs IDS Service Information: The 2021 CX-5 and CX-9 will be the first 6.5 generation vehicles to be equipped with Connected Vehicle Services and some functions will be limited at launch. This service information provides a timeline of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2021 350000 EQUIPMENT

MDARS vs IDS Service Information: The 2021 CX-5 and CX-9 will be the first 6.5 generation vehicles to be equipped with Connected Vehicle Services and some functions will be limited at launch. This service information provides a timeline of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2021 060000 ENGINE AND ENGINE COOLING

New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cott

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2021 100000 POWER TRAIN

New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cott

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2021 160000 STRUCTURE

Whistling Noise From Front Door Window Glass or Windshield When Driving At Highway Speed: Some customers may complain about a whistling noise heard from the top of the A-pillar area and/or the top of windshield area when driving at highway

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2021 110000 ELECTRICAL SYSTEM

Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work using the remote transmitter button. 2. The door lock/un

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2021 350000 EQUIPMENT

Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work using the remote transmitter button. 2. The door lock/un

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2021 160000 STRUCTURE

Rusty Panel at Bottom (Inner Side) of Doors: Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2021 100000 POWER TRAIN

Lack of Power When Accelerating in Cold Temperatures: Some customers may complain about lack of power when accelerating in cold temperatures (below 0 degrees F). To avoid slippage, engine power is restricted in cold temperatures, even when

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2021 110000 ELECTRICAL SYSTEM

Lack of Power When Accelerating in Cold Temperatures: Some customers may complain about lack of power when accelerating in cold temperatures (below 0 degrees F). To avoid slippage, engine power is restricted in cold temperatures, even when

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2016 350000 EQUIPMENT

MAZDA Mobile start (MMS) cannot communicate with vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 19, 2021 350000 EQUIPMENT

Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 19, 2021 151600 SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

Some vehicles equipped with a seat ventilation system may have the passenger seat belt warning light on, even though there is no passenger in the seat. This concern may be caused by an overly sensitive detection of the occupancy sensor. The

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 19, 2021 220000 SEATS

Some vehicles equipped with a seat ventilation system may have the passenger seat belt warning light on, even though there is no passenger in the seat. This concern may be caused by an overly sensitive detection of the occupancy sensor. The

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 19, 2021 350000 EQUIPMENT

Some vehicles equipped with a seat ventilation system may have the passenger seat belt warning light on, even though there is no passenger in the seat. This concern may be caused by an overly sensitive detection of the occupancy sensor. The

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 24, 2021 060000 ENGINE AND ENGINE COOLING

Some vehicles may have a â¿¿LOW ENGINE OIL LEVEL⿝ warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. DTC P250F:00 – Engine oil level signal: engine oil level low

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 24, 2021 350000 EQUIPMENT

Some vehicles may have a â¿¿LOW ENGINE OIL LEVEL⿝ warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. DTC P250F:00 – Engine oil level signal: engine oil level low

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 22, 2021 350000 EQUIPMENT

Some customers may complain about any the following infotainment system concerns: Reboot, Slow reboot in morning, Display frozen, Display blank. NOTE: Rear view monitor operation is normal, No DTC stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 22, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about any the following infotainment system concerns: Reboot, Slow reboot in morning, Display frozen, Display blank. NOTE: Rear view monitor operation is normal, No DTC stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 22, 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some customers may complain about any the following infotainment system concerns: Reboot, Slow reboot in morning, Display frozen, Display blank. NOTE: Rear view monitor operation is normal, No DTC stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 16, 2021 350000 EQUIPMENT

Some customers may complain about any the following infotainment system concerns: Reboot, Slow reboot in morning, Display frozen, Display blank. NOTE: Rear view monitor operation is normal, No DTC stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 16, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about any the following infotainment system concerns: Reboot, Slow reboot in morning, Display frozen, Display blank. NOTE: Rear view monitor operation is normal, No DTC stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 16, 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some customers may complain about any the following infotainment system concerns: Reboot, Slow reboot in morning, Display frozen, Display blank. NOTE: Rear view monitor operation is normal, No DTC stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 4, 2021 110000 ELECTRICAL SYSTEM

For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 4, 2021 350000 EQUIPMENT

For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 10, 2021 160000 STRUCTURE

Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 19, 2021 160000 STRUCTURE

Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 16, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. If B61L-67-XCX* appears in the GEPC search, the VIN is applicable for this repair only if the part ha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 16, 2021 260000 FORWARD COLLISION AVOIDANCE

NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. If B61L-67-XCX* appears in the GEPC search, the VIN is applicable for this repair only if the part ha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 12, 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

CONNECTED VEHICLE SERVICE INFORMATION. The 2021 CX-5 and CX-9 will be the first 6.5 generation vehicles to be equipped with Connected Vehicle Services and some functions will be limited at launch. This service information provides a timelin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 30, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 30, 2020 171200 LATCHES/LOCKS/LINKAGES:DOORS:LOCK

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 6, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 2, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

DRW34 – 2021 CX-9 AND CX-5 MAZDA CONNECT SETTINGS CONCERN. Concern Outline: It is not possible to customize the View Monitor, Parking Sensor and Vehicle – Doors > Hands-Free Liftgate settings as they are not displayed on the Mazda Connect s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2021 350000 EQUIPMENT

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 350000 EQUIPMENT

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 110000 ELECTRICAL SYSTEM

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 17, 2020 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a spe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2021 060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2021 100000 POWER TRAIN

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 100000 POWER TRAIN

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 350000 EQUIPMENT

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 8, 2021 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. This may result in a detecti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 8, 2021 350000 EQUIPMENT

Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. This may result in a detecti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 8, 2021 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. This may result in a detecti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 8, 2021 138900 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES

Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. This may result in a detecti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 070000 FUEL SYSTEM, GASOLINE

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 090000 FUEL SYSTEM, OTHER

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 4, 2021 194000 TIRES:VALVE

Some vehicles may have a LOW ENGINE OIL LEVEL warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. DTC P250F:00 – Engine oil level signal: engine oil level low. Upon inspe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 4, 2021 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some vehicles may have a LOW ENGINE OIL LEVEL warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. DTC P250F:00 – Engine oil level signal: engine oil level low. Upon inspe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 4, 2021 060000 ENGINE AND ENGINE COOLING

Some vehicles may have a LOW ENGINE OIL LEVEL warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. DTC P250F:00 – Engine oil level signal: engine oil level low. Upon inspe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 160000 STRUCTURE

Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 3, 2021 100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 – Oil pressure switch No. 1 (oil press

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic EPB caliper re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 27, 2021 060000 ENGINE AND ENGINE COOLING

Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 28, 2021 110000 ELECTRICAL SYSTEM

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 28, 2021 350000 EQUIPMENT

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 1, 2021 110000 ELECTRICAL SYSTEM

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 1, 2021 350000 EQUIPMENT

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 28, 2021 110000 ELECTRICAL SYSTEM

MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 28, 2021 350000 EQUIPMENT

MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 16, 2021 060000 ENGINE AND ENGINE COOLING

If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wra

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2021 110000 ELECTRICAL SYSTEM

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2021 350000 EQUIPMENT

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 110000 ELECTRICAL SYSTEM

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 350000 EQUIPMENT

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 8, 2021 353000 EQUIPMENT:ELECTRICAL

SSPC7 – SPECIAL SERVICE PROGRAM -TELEMATICS COMMUNICATION UNIT BATTERY DRAIN CONCERN AND CONNECTED SERVICES NOT AVAILABLE: Repair Outline and Important Notes: Reprogram the telematics communications unit with an USB stick. You must use MDAR

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 060000 ENGINE AND ENGINE COOLING

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 100000 POWER TRAIN

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 130000 VISIBILITY

Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 270000 LANE DEPARTURE

Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 17, 2021 160000 STRUCTURE

Some customers may complain about a whistling noise heard from the top of the A-pillar area when driving at highway speeds. When driving under following conditions, a negative pressure is generated on the doors pulling them outward and resu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 118000 ELECTRICAL SYSTEM:SOFTWARE

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 17, 2021 350000 EQUIPMENT

This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 6, 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 3, 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

DRW41 – TELEMATICS COMMUNICATION UNIT (TCU) CONCERN – BATTERY DRAIN AND CONNECTED SERVICES. On certain subject 2021 MY CX-5 & CX-9 vehicles, a battery drain concern could occur due to the Telematics Communication Unit (TCU) not going to sle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 3, 2021 353000 EQUIPMENT:ELECTRICAL

DRW41 – TELEMATICS COMMUNICATION UNIT (TCU) CONCERN – BATTERY DRAIN AND CONNECTED SERVICES. On certain subject 2021 MY CX-5 & CX-9 vehicles, a battery drain concern could occur due to the Telematics Communication Unit (TCU) not going to sle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 3, 2021 346000 COMMUNICATION:MANUFACTURER TELEMATICS

DRW41 – TELEMATICS COMMUNICATION UNIT (TCU) CONCERN – BATTERY DRAIN AND CONNECTED SERVICES. On certain subject 2021 MY CX-5 & CX-9 vehicles, a battery drain concern could occur due to the Telematics Communication Unit (TCU) not going to sle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 5, 2021 060000 ENGINE AND ENGINE COOLING

SSPC7 – SPECIAL SERVICE PROGRAM -TELEMATICS COMMUNICATION UNIT BATTERY DRAIN CONCERN AND CONNECTED SERVICES NOT AVAILABLE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 5, 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

SSPC7 – SPECIAL SERVICE PROGRAM -TELEMATICS COMMUNICATION UNIT BATTERY DRAIN CONCERN AND CONNECTED SERVICES NOT AVAILABLE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 5, 2021 346000 COMMUNICATION:MANUFACTURER TELEMATICS

SSPC7 – SPECIAL SERVICE PROGRAM -TELEMATICS COMMUNICATION UNIT BATTERY DRAIN CONCERN AND CONNECTED SERVICES NOT AVAILABLE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 5, 2021 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 5, 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. NOTE: SA-045/21 HAS BEEN SUPERCEDED TO SSPC7.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 5, 2021 353000 EQUIPMENT:ELECTRICAL

Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. NOTE: SA-045/21 HAS BEEN SUPERCEDED TO SSPC7.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 5, 2021 060000 ENGINE (PWS)

Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. NOTE: SA-045/21 HAS BEEN SUPERCEDED TO SSPC7.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 5, 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Rem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 5, 2021 353000 EQUIPMENT:ELECTRICAL

Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Rem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 5, 2021 060000 ENGINE (PWS)

Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Rem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 2, 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Rem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 2, 2021 353000 EQUIPMENT:ELECTRICAL

Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Rem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 2, 2021 060000 ENGINE (PWS)

Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Rem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 2, 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Rem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 2, 2021 353000 EQUIPMENT:ELECTRICAL

Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Rem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 2, 2021 060000 ENGINE (PWS)

Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Rem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 24, 2021 060000 ENGINE AND ENGINE COOLING

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 24, 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 12, 2021 160000 STRUCTURE

Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 19, 2021 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 15, 2021 350000 EQUIPMENT

(PERMANENTLY CANCELLED CAMPAIGN) – SSPC6 – 2021 CX-5 and CX-9 TELEMATICS COMMUNICATIONS UNIT (TCU) CONCERN: Please read the dealer email sent today, 7/15/2021. This campaign has been cancelled. Make sure all USB drives with SSPC6 Software a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 14, 2021 350000 EQUIPMENT

(PAUSE ALL REPAIRS!) – SSPC6 – 2021 CX-5 and CX-9 TELEMATICS COMMUNICATIONS UNIT (TCU) CONCERN: Please read the dealer email sent today. Attention: Please pause all repairs for this SSP due to the repair procedure needing to be updated. We

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 12, 2021 350000 EQUIPMENT

SSPC6 – 2021 CX-5 and CX-9 TELEMATICS COMMUNICATIONS UNIT (TCU) CONCERN: On certain subject 2021 MY CX-5 & CX-9 vehicles, the electronic control unit (ECU) may not enter the power-saving mode under certain conditions, and a dark current may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 10, 2021 350000 EQUIPMENT

SSPC6 – 2021 CX-5 and CX-9 TELEMATICS COMMUNICATIONS UNIT (TCU) CONCERN: On certain subject 2021 MY CX-5 & CX-9 vehicles, the electronic control unit (ECU) may not enter the power-saving mode under certain conditions, and a dark current may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 22, 2021 110000 ELECTRICAL SYSTEM

DRW41 – TELEMATICS COMMUNICATION UNIT (TCU) CONCERN – BATTERY DRAIN AND CONNECTED SERVICES. On certain subject 2021 MY CX-5 & CX-9 vehicles, a battery drain concern could occur due to the Telematics Communication Unit (TCU) not going to sle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 22, 2021 350000 EQUIPMENT

DRW41 – TELEMATICS COMMUNICATION UNIT (TCU) CONCERN – BATTERY DRAIN AND CONNECTED SERVICES. On certain subject 2021 MY CX-5 & CX-9 vehicles, a battery drain concern could occur due to the Telematics Communication Unit (TCU) not going to sle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2021 110000 ELECTRICAL SYSTEM

Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward se

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward se

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 23, 2021 110000 ELECTRICAL SYSTEM

Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Remote Functions inoperative on vehicles built July 1, 2021 and later. Engine no start due to low bat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 1, 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 7, 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 25, 2021 110000 ELECTRICAL SYSTEM

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 25, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 4, 2021 110000 ELECTRICAL SYSTEM

APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 4, 2021 350000 EQUIPMENT

APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2021 350000 EQUIPMENT

MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 2, 2021 060000 ENGINE AND ENGINE COOLING

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 2, 2021 120000 EXTERIOR LIGHTING

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 2, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 15, 2021 350000 EQUIPMENT

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 9, 2021 350000 EQUIPMENT

Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the “Attachments” section onc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2021 140000 AIR BAGS

Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 10, 2021 060000 ENGINE AND ENGINE COOLING

Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine wil

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 10, 2021 110000 ELECTRICAL SYSTEM

Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine wil

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 10, 2021 170000 LATCHES/LOCKS/LINKAGES

Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine wil

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 4, 2021 350000 EQUIPMENT

Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2021 060000 ENGINE AND ENGINE COOLING

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2021 120000 EXTERIOR LIGHTING

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2021 100000 POWER TRAIN

The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2021 120000 EXTERIOR LIGHTING

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2021 260000 FORWARD COLLISION AVOIDANCE

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2021 270000 LANE DEPARTURE

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 13, 2021 350000 EQUIPMENT

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 5, 2021 060000 ENGINE AND ENGINE COOLING

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 5, 2021 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 5, 2021 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2021 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 7, 2021 060000 ENGINE AND ENGINE COOLING

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 7, 2021 110000 ELECTRICAL SYSTEM

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 7, 2021 350000 EQUIPMENT

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 27, 2021 110000 ELECTRICAL SYSTEM

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2021 350000 EQUIPMENT

APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlayâ¿¢ / Android Autoâ¿¢, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment ->

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 30, 2021 060000 ENGINE AND ENGINE COOLING

Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and im

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 30, 2021 060000 ENGINE AND ENGINE COOLING

Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubble

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 14, 2021 350000 EQUIPMENT

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 7, 2021 350000 EQUIPMENT

Some customers may complain about an infotainment reboot and the infotainment system recovers if the Navigation SD card is removed (see attached video). NOTE: This concern may be present on a 2019-2020 Mazda3 or a 2020 CX-30 after the custo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 7, 2021 350000 EQUIPMENT

MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 1, 2021 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

The 2021 CX-5 and CX-9 will be the first 6.5 generation vehicles to be equipped with Connected Vehicle Services and some functions will be limited at launch. This service information provides a timeline of the system limitations. Gen 6.5 vs

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 7, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

NOTE: This service bulletin supersedes “DRW34 – 2021 CX-9 AND CX-5 MAZDA CONNECT SETTINGS CONCERN”. Some customers may notice that some items such as the View Monitor, Parking Sensor or Hands-Free Liftgate settings do not appear in customiz

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 22, 2021 060000 ENGINE AND ENGINE COOLING

Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant tempe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2021 110000 ELECTRICAL SYSTEM

Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 23, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complaint about an infotainment reboot. The infotainment system recovers if the Navigation SD card is removed (see attached video).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2021 160000 STRUCTURE

Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint surface when the door is opened/closed. The mud/

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2021 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 16, 2021 160000 STRUCTURE

DRW38 – RESIDUE OR STAIN BY WRAPGUARD ON BELTLINE – On the subject vehicles shipped from MC on January 8, 2021, added wrap guard was temporarily attached on the beltline molding (both left and right) to protect the beltline molding from mis

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2021 120000 EXTERIOR LIGHTING

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2021 170000 LATCHES/LOCKS/LINKAGES

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2021 060000 ENGINE AND ENGINE COOLING

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 25, 2021 110000 ELECTRICAL SYSTEM

Be aware that the fuses removed at the factory have been changed. The fuses removed from the relay and fuse block (1) are as follows: Previous, Room (15A), Audio1 (15A), New, Room (25A), BOSE (25A).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 25, 2021 350000 EQUIPMENT

Be aware that the fuses removed at the factory have been changed. The fuses removed from the relay and fuse block (1) are as follows: Previous, Room (15A), Audio1 (15A), New, Room (25A), BOSE (25A).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2021 130000 VISIBILITY

When performing the MGSS Workshop Manual 360ÿ° View Monitor System Aiming Procedure, M-MDS may show error message “Procedure unsuccessful”. This may be caused by light glare on the SST.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

When performing the MGSS Workshop Manual 360ÿ° View Monitor System Aiming Procedure, M-MDS may show error message “Procedure unsuccessful”. This may be caused by light glare on the SST.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 16, 2020 110000 ELECTRICAL SYSTEM

MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 16, 2020 350000 EQUIPMENT

MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 16, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 9, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 9, 2020 110000 ELECTRICAL SYSTEM

CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2020 350000 EQUIPMENT

In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 29, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

2021 CX-9 AND CX-5 MAZDA CONNECT SETTINGS CONCERN: Concern Outline: It is not possible to customize the ⿿View Monitor⿝, ⿿Parking Sensor⿝ and Safety (hands free liftgate) settings as they are not displayed on the Mazda Co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2021 060000 ENGINE AND ENGINE COOLING

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 2, 2021 060000 ENGINE AND ENGINE COOLING

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 2, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2021 120000 EXTERIOR LIGHTING

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2021 170000 LATCHES/LOCKS/LINKAGES

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 2, 2021 060000 ENGINE AND ENGINE COOLING

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 2, 2021 120000 EXTERIOR LIGHTING

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 2, 2021 170000 LATCHES/LOCKS/LINKAGES

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 2, 2021 350000 EQUIPMENT

Some customers may complaint about an infotainment reboot. The infotainment system recovers if the Navigation SD card is removed (see attached video). Mazda is currently investigating this concern. Contact Hotine for the latest information.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 2, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complaint about an infotainment reboot. The infotainment system recovers if the Navigation SD card is removed (see attached video). Mazda is currently investigating this concern. Contact Hotine for the latest information.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 3, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about not being able to answer an iPhone incoming call via Bluetooth using the steering wheel controls or the commander switch. The infotainment center display answer button may be grayed out. This may be caused

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 8, 2021 110000 ELECTRICAL SYSTEM

The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 8, 2021 110000 ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 5, 2021 060000 ENGINE AND ENGINE COOLING

Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and im

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 10, 2020 350000 EQUIPMENT

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 9, 2020 060000 ENGINE AND ENGINE COOLING

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 9, 2020 160000 STRUCTURE

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 9, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 10, 2020 030000 BRAKES (PWS)

Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting suppor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 30, 2020 350000 EQUIPMENT

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 30, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 2, 2020 350000 EQUIPMENT

DRW34 – 2021 CX-9 AND CX-5 MAZDA CONNECT SETTINGS CONCERN. Concern Outline: It is not possible to customize the View Monitor, Parking Sensor and Vehicle – Doors > Hands-Free Liftgate settings as they are not displayed on the Mazda Connect s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 2, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

DRW34 – 2021 CX-9 AND CX-5 MAZDA CONNECT SETTINGS CONCERN. Concern Outline: It is not possible to customize the View Monitor, Parking Sensor and Vehicle – Doors > Hands-Free Liftgate settings as they are not displayed on the Mazda Connect s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 2, 2020 280000 BACK OVER PREVENTION

DRW34 – 2021 CX-9 AND CX-5 MAZDA CONNECT SETTINGS CONCERN. Concern Outline: It is not possible to customize the View Monitor, Parking Sensor and Vehicle – Doors > Hands-Free Liftgate settings as they are not displayed on the Mazda Connect s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 12, 2020 200000 WHEELS

CONNECTED VEHICLE SERVICE INFORMATION. The 2021 CX-5 and CX-9 will be the first 6.5 generation vehicles to be equipped with Connected Vehicle Services and some functions will be limited at launch. This service information provides a timelin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 12, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

CONNECTED VEHICLE SERVICE INFORMATION. The 2021 CX-5 and CX-9 will be the first 6.5 generation vehicles to be equipped with Connected Vehicle Services and some functions will be limited at launch. This service information provides a timelin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 30, 2020 060000 ENGINE AND ENGINE COOLING

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 30, 2020 160000 STRUCTURE

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 30, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 6, 2020 060000 ENGINE AND ENGINE COOLING

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 6, 2020 120000 EXTERIOR LIGHTING

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 6, 2020 160000 STRUCTURE

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 9, 2020 060000 ENGINE AND ENGINE COOLING

CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 9, 2020 120000 EXTERIOR LIGHTING

CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 9, 2020 170000 LATCHES/LOCKS/LINKAGES

CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 9, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 160000 STRUCTURE

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 162000 STRUCTURE:BODY

When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2016 110000 ELECTRICAL SYSTEM

MAZDA Mobile start (MMS) cannot communicate with vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2021 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2021 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2021 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2021 110000 ELECTRICAL SYSTEM

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2021 350000 EQUIPMENT

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2021 060000 ENGINE AND ENGINE COOLING

Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubble

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 010000 STEERING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 10, 2020 220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 25, 2021 353000 EQUIPMENT:ELECTRICAL

DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 25, 2021 118000 ELECTRICAL SYSTEM:SOFTWARE

DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 22, 2021 220000 SEATS

Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. The logic has changed from previous Mazdas where the seat warmers and seat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 20, 2021 162000 STRUCTURE:BODY

The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 10, 2020 060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. R

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 110000 ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 17, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a sp

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 29, 2020 130000 VISIBILITY

2021 CX-9 AND CX-5 MAZDA CONNECT SETTINGS CONCERN: Concern Outline: It is not possible to customize the ⿿View Monitor⿝, ⿿Parking Sensor⿝ and Safety (hands free liftgate) settings as they are not displayed on the Mazda Co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 29, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

2021 CX-9 AND CX-5 MAZDA CONNECT SETTINGS CONCERN: Concern Outline: It is not possible to customize the ⿿View Monitor⿝, ⿿Parking Sensor⿝ and Safety (hands free liftgate) settings as they are not displayed on the Mazda Co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 7, 2020 130000 VISIBILITY

DRW33 – CHROME PLATED WINDOW MOLDINGS CONCERN FROM PACIFIC TYPHOON: On certain subject vehicles parked outside after production, it is possible that the chrome plated window moldings may be dirty or have rust spots from a Typhoon that recen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 7, 2020 160000 STRUCTURE

DRW33 – CHROME PLATED WINDOW MOLDINGS CONCERN FROM PACIFIC TYPHOON: On certain subject vehicles parked outside after production, it is possible that the chrome plated window moldings may be dirty or have rust spots from a Typhoon that recen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 16, 2020 280000 BACK OVER PREVENTION

MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 28, 2020 060000 ENGINE AND ENGINE COOLING

Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 28, 2020 350000 EQUIPMENT

Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2020 110000 ELECTRICAL SYSTEM

APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2020 350000 EQUIPMENT

APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 12, 2020 350000 EQUIPMENT

ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 28, 2020 110000 ELECTRICAL SYSTEM

CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 19, 2020 350000 EQUIPMENT

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 19, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 10, 2020 162300 STRUCTURE:BODY:DOOR

Some customers or technicians (during PDI) may have concerns with the front doors sticking (especially on hot days) and/or poor appearance, fitment, alignment or gaps with the front and rear door sash molding. These concerns may be related

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 29, 2020 060000 ENGINE AND ENGINE COOLING

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 29, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 22, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 22, 2020 280000 BACK OVER PREVENTION

MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2020 110000 ELECTRICAL SYSTEM

Some customers may complain about an inoperative power liftgate (PLG) and the any of the following DTC’s stored in memory: ï¿· U3003:16 (Power liftgate (PLG) control module power supply voltage low input) ï¿· U3003:17 (Power liftgate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 4, 2020 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

The 2021 CX-5 and CX-9 will be the first 6.5 generation vehicles to be equipped with Connected Vehicle Services and some functions will be limited at launch. This service information provides a timeline of the system limitations. Gen 6.5 vs

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 4, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

The 2021 CX-5 and CX-9 will be the first 6.5 generation vehicles to be equipped with Connected Vehicle Services and some functions will be limited at launch. This service information provides a timeline of the system limitations. Gen 6.5 vs

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2020 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always do the following: ï¿· Use the GR8 battery charger SST to maintain battery voltage. See SA-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2020 350000 EQUIPMENT

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always do the following: ï¿· Use the GR8 battery charger SST to maintain battery voltage. See SA-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always do the following: ï¿· Use the GR8 battery charger SST to maintain battery voltage. See SA-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 22, 2020 110000 ELECTRICAL SYSTEM

The 2021 CX-5 and CX-9 will be the first 6.5 generation vehicles to be equipped with Connected Vehicle Services and some functions will be limited at launch. This service information provides a timeline of the system limitations. Gen 6.5 vs

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 22, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

The 2021 CX-5 and CX-9 will be the first 6.5 generation vehicles to be equipped with Connected Vehicle Services and some functions will be limited at launch. This service information provides a timeline of the system limitations. Gen 6.5 vs

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 18, 2020 110000 ELECTRICAL SYSTEM

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021 MAZDA CX-5

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