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2021 DODGE Durango
5 Recalls for 2021 DODGE Durango
| Recall Date | Component | Summary |
|---|---|---|
| 2022-04-28 | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) | Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power. Remedy: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters are expected to be mailed June 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Z31. |
| 2022-03-14 | STEERING:RACK AND PINION | Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control. Remedy: Dealers will replace the steering gear assembly, free of charge. Owner notification letters are expected to be mailed May 3, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC’s number for this recall is Z18. |
| 2022-03-10 | ELECTRONIC STABILITY CONTROL | SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE | Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, “Electronic Stability Control Systems.” Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters are expected to be mailed April 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Z20. |
| 2021-10-28 | STRUCTURE:BODY | Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use. Remedy: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters are expected to be mailed December 17, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Y73. |
| 2021-04-22 | AIR BAGS:CRITICAL FASTENERS | AIR BAGS:SIDE/WINDOW:CURTAIN | Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing. Remedy: Dealers will tighten or replace the fastener, free of charge. The recall is expected to begin June 11, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is Y16. |
0 Complaints sent to the Center for Auto Safety for 2021 DODGE Durango
| Date | Component |
|---|
5 Complaints submitted to NHTSA for 2021 DODGE Durango
| Date | Component | |||
|---|---|---|---|---|
| 2021-04-26 |
AIR BAGS | ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 11413898 | |||
| 2021-04-26 |
AIR BAGS | ELECTRICAL SYSTEM | FORWARD COLLISION AVOIDANCE: WARNINGS
ODI Number: 11413900 | |||
| 2021-04-15 |
ENGINE
ODI Number: 11408321 | |||
| 2021-03-29 |
ELECTRICAL SYSTEM | FORWARD COLLISION AVOIDANCE: WARNINGS | UNKNOWN OR OTHER
ODI Number: 11405364 | |||
| 2021-01-27 |
ELECTRICAL SYSTEM | STRUCTURE:BODY | UNKNOWN OR OTHER
ODI Number: 11390124 |
0 Investigations for 2021 DODGE Durango
| Date Opened | Date Closed | Component |
|---|
203 Service Alerts for 2021 DODGE Durango
| Date | Description |
|---|---|
| 2021-01-05 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Radio Displays Android Recovery Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-05 | 350000 EQUIPMENT
Radio Displays Android Recovery Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-05 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio Displays Android Recovery Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-13 | 200000 WHEELS
WHEEL, Aluminum If a customer complains that all of the wheels are the wrong color, do not replace the wheels if the unit is equipped with sales code WHW (Hyper Black wheels). The WHW wheel is mostly silver with hints of black, but the whe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-13 | 350000 EQUIPMENT
WHEEL, Aluminum If a customer complains that all of the wheels are the wrong color, do not replace the wheels if the unit is equipped with sales code WHW (Hyper Black wheels). The WHW wheel is mostly silver with hints of black, but the whe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-13 | 131000 VISIBILITY:WINDSHIELD
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims syst Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-13 | 350000 EQUIPMENT
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims syst Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-30 | 110000 ELECTRICAL SYSTEM
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following conditions:Poor air conditioning performance. Air conditioning compr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 284100 BACK OVER PREVENTION:DISPLAY FUNCTION
R1H Radio sets B142A-A4 DTC for Radio Unit High Temperature-Over Temperature Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 280000 BACK OVER PREVENTION
R1H Missing Connectivity Info In The Radio (Found In TBM) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 030000 BRAKES (PWS)
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-16 | 061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-30 | 113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
Crank No Start Condition, No DTC?s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-30 | 061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Crank No Start Condition, No DTC?s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-29 | 150000 SEAT BELTS
Uconnect 5 Intermittent Black Screen, Audio Mute, Reset Or Lock Up Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-29 | 280000 BACK OVER PREVENTION
Squeak Chirp Creak Noise From Left Quarter Panel Area Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-27 | 284100 BACK OVER PREVENTION:DISPLAY FUNCTION
Uconnect 5 Voice Recognition Options Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-16 | 110000 ELECTRICAL SYSTEM
Telematics Box Module (TBM2) Code B1561-11 Cellular Antenna 2-Circuit Short To Ground, B1561-13 Cellular Antenna 2-Circuit Open Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-16 | 280100 BACK OVER PREVENTION:SOFTWARE
Uconnect Box Requires Service Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-15 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Low Charging Voltage Displayed On Cluster Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-04 | 060000 ENGINE AND ENGINE COOLING
Valve Cover Gasket If you are experiencing a right valve cover leak and plan on replacing only the gasket, the customer may later return for an oil leak. Engineering has updated the skirt height of the valve cover to address oil leaks. Rep Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-04 | 060000 ENGINE (PWS)
Valve Cover Gasket If you are experiencing a right valve cover leak and plan on replacing only the gasket, the customer may later return for an oil leak. Engineering has updated the skirt height of the valve cover to address oil leaks. Rep Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-26 | 110000 ELECTRICAL SYSTEM
Air Bag Lamp On, DTC B00C5-13 Passenger Seat Track Position Restraints Sensor – Circuit Open Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-26 | 140000 AIR BAGS
Air Bag Lamp On, DTC B00C5-13 Passenger Seat Track Position Restraints Sensor – Circuit Open Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-26 | 220000 SEATS
Air Bag Lamp On, DTC B00C5-13 Passenger Seat Track Position Restraints Sensor – Circuit Open Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-21 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Uconnect Box Error Message On Radio Screen And DTC code B22A9-96 Set Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-21 | 110000 ELECTRICAL SYSTEM
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-21 | 353200 EQUIPMENT:ELECTRICAL:ANTENNA
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-18 | 110000 ELECTRICAL SYSTEM
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-18 | 353200 EQUIPMENT:ELECTRICAL:ANTENNA
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or B1561-13 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-22 | 060000 ENGINE AND ENGINE COOLING
CAMSHAFT – INTAKE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-22 | 060000 ENGINE (PWS)
CAMSHAFT – INTAKE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-30 | 021600 SUSPENSION:FRONT:WHEEL BEARING
HUB AND BEARING – WHEEL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-30 | 021700 SUSPENSION:FRONT:HUB
HUB AND BEARING – WHEEL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-29 | 160000 STRUCTURE
BASE – FLOOR CONSOLE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-29 | 350000 EQUIPMENT
BASE – FLOOR CONSOLE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-24 | 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LATCH – FRONT DOOR Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-17 | 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
GLASS – SUNROOF Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-16 | 353000 EQUIPMENT:ELECTRICAL
Uconnect Box Requires Service Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-30 | 070000 FUEL SYSTEM, GASOLINE
Missing Upper Fuel Tank Heat Shield This bulletin involves installing the upper heat shield on the top of the fuel tank. Customers or technicians may notice that a vehicle that is equipped with a tow n go package that the upper fuel tank Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-30 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Missing Upper Fuel Tank Heat Shield This bulletin involves installing the upper heat shield on the top of the fuel tank. Customers or technicians may notice that a vehicle that is equipped with a tow n go package that the upper fuel tank Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-14 | 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
TUBE – TURBO WATER FEED Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-14 | 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
TUBE – TURBO WATER FEED Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-21 | 060000 ENGINE AND ENGINE COOLING
MUFFLER AND TAILPIPE ? EXHAUST Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-21 | 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MUFFLER AND TAILPIPE ? EXHAUST Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-19 | 120000 EXTERIOR LIGHTING
License Plate LED Light Inoperative – Moisture Visible Within the Lens This bulletin involves inspecting the license plate LED lamp for being inoperative or visible signs of moisture within the LED lamp housing and if necessary replacing t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-23 | 110000 ELECTRICAL SYSTEM
Flash: Display Screen Module DSM System Updates This bulletin involves reprogramming the DSM with the latest available software. Customers may experience one or more of the following: Frozen display screen. Touch screen inoperative. Rando Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-23 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Flash: Display Screen Module DSM System Updates This bulletin involves reprogramming the DSM with the latest available software. Customers may experience one or more of the following: Frozen display screen. Touch screen inoperative. Rando Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-17 | 110000 ELECTRICAL SYSTEM
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-01 | 050000 PARKING BRAKE
Customer Satisfaction Notification Z14 Pursuit Secure Park Feature Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-01 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Customer Satisfaction Notification Z14 Pursuit Secure Park Feature Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-01 | 110000 ELECTRICAL SYSTEM
Uconnect Box Requires Service Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-01 | 350000 EQUIPMENT
Uconnect Box Requires Service Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-16 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Car Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-16 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Car Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-25 | 110000 ELECTRICAL SYSTEM
Flash: Forward Facing Camera Module FFCM Enhancements This bulletin involves reprogramming the FFCM with the latest available software and performing a calibration rountie. The customer may experience the following: False ?Hands Off The W Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-25 | 270000 LANE DEPARTURE
Flash: Forward Facing Camera Module FFCM Enhancements This bulletin involves reprogramming the FFCM with the latest available software and performing a calibration rountie. The customer may experience the following: False ?Hands Off The W Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-25 | 280000 BACK OVER PREVENTION
Flash: Forward Facing Camera Module FFCM Enhancements This bulletin involves reprogramming the FFCM with the latest available software and performing a calibration rountie. The customer may experience the following: False ?Hands Off The W Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-16 | 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Customer Complaint May Include Engine Oil Leak Or Consumption Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-26 | 061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
No Crank No Start, Click No Start Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-16 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
No Phone Connected Message Displayed Or Customers Phone Book Does Not Load Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-21 | 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Safety Recall Z20- Electronic Stability Control MY22 Repair Information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-21 | 350000 EQUIPMENT
Safety Recall Z20- Electronic Stability Control MY22 Repair Information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-11 | 110000 ELECTRICAL SYSTEM
RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-11 | 190000 TIRES
RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-11 | 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-10 | 350000 EQUIPMENT
Wireless Qi Charger Not Charging Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-10 | 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
Wireless Qi Charger Not Charging Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-09 | 110000 ELECTRICAL SYSTEM
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-06 | 060000 ENGINE AND ENGINE COOLING
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-06 | 060000 ENGINE (PWS)
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-18 | 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-30 | 103230 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-09 | 090000 FUEL SYSTEM, OTHER
RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted Content If no response in 15 minutes, proceed with repair. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-16 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Warranty Bulletin D-20-13 STAR Center Uconnect 5 R1 Radio Pre-Authorization Program – Select Radios New and Exchange – 2021 Dodge Durango WD, 2021 Chrysler Pacifica RU, 2021 Jeep Grand Cherokee WL and 2022 Wagoneer and Grand Wagoneer WS Rev Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-16 | 357500 EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Warranty Bulletin D-20-13 STAR Center Uconnect 5 R1 Radio Pre-Authorization Program – Select Radios New and Exchange – 2021 Dodge Durango WD, 2021 Chrysler Pacifica RU, 2021 Jeep Grand Cherokee WL and 2022 Wagoneer and Grand Wagoneer WS Rev Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-23 | 162000 STRUCTURE:BODY
Front Fascia Misaligned with the Fender This bulletin involves replacing both the front fender brackets if needed. The customer may describe that the front fender is not properly aligned with the front fascia Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-26 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-24 | 110000 ELECTRICAL SYSTEM
Power Driver Window Auto Up And Down Feature Does Not Operate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-11 | 110000 ELECTRICAL SYSTEM
User Is Unable To Create A New Profile In The R1H Radio Uconnect 5 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-11 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
User Is Unable To Create A New Profile In The R1H Radio Uconnect 5 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-11 | 061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Uconnect Box Requires Service Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-03 | 110000 ELECTRICAL SYSTEM
Uconnect 5 R1 Clock Time Not Accurate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-12 | 350000 EQUIPMENT
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-12 | 060000 ENGINE (PWS)
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-12 | 116620 ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-23 | 110000 ELECTRICAL SYSTEM
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-03 | 162900 STRUCTURE:BODY:ROOF AND PILLARS
Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-03 | 980000 UNKNOWN OR OTHER
Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-20 | 980000 UNKNOWN OR OTHER
Customer Satisfaction Notification Y25 Radio Software Update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-20 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Customer Satisfaction Notification Y25 Radio Software Update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-16 | 980000 UNKNOWN OR OTHER
Customer Satisfaction Notification Y25 Radio Software Update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-16 | 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Customer Satisfaction Notification Y25 Radio Software Update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-05 | 350000 EQUIPMENT
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-05 | 060000 ENGINE (PWS)
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-30 | 980000 UNKNOWN OR OTHER
Uconnect Box Requires Service Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-30 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Uconnect Box Requires Service Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-24 | 060000 ENGINE AND ENGINE COOLING
Pinched Front Passenger Door Harness Causes Stop/Start To Become Inoperative, Bus Not Go To Sleep And Door Panel Lights To Remain On. DTC?s B2860-15 And P00FD Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-24 | 114000 ELECTRICAL SYSTEM:WIRING
Pinched Front Passenger Door Harness Causes Stop/Start To Become Inoperative, Bus Not Go To Sleep And Door Panel Lights To Remain On. DTC?s B2860-15 And P00FD Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-24 | 162300 STRUCTURE:BODY:DOOR
Pinched Front Passenger Door Harness Causes Stop/Start To Become Inoperative, Bus Not Go To Sleep And Door Panel Lights To Remain On. DTC?s B2860-15 And P00FD Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-24 | 180000 VEHICLE SPEED CONTROL
Pinched Front Passenger Door Harness Causes Stop/Start To Become Inoperative, Bus Not Go To Sleep And Door Panel Lights To Remain On. DTC?s B2860-15 And P00FD Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-05 | 110000 ELECTRICAL SYSTEM
Assist Hard Button Inoperative And Apps Intermittent Functionality Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-05 | 350000 EQUIPMENT
Assist Hard Button Inoperative And Apps Intermittent Functionality Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-05 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Assist Hard Button Inoperative And Apps Intermittent Functionality Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-02 | 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Wind Noise Or Fluttering When Driving at Highway Speeds Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-02 | 350000 EQUIPMENT
Wind Noise Or Fluttering When Driving at Highway Speeds Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-02 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Wind Noise Or Fluttering When Driving at Highway Speeds Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-19 | 162900 STRUCTURE:BODY:ROOF AND PILLARS
Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-19 | 980000 UNKNOWN OR OTHER
Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-03 | 162300 STRUCTURE:BODY:DOOR
Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-04 | 110000 ELECTRICAL SYSTEM
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available: Amplifier update to eliminate static noise from the ins Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-25 | 110000 ELECTRICAL SYSTEM
Battery Of Uconnect Box Is Temporarily Low Popup Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-24 | 060000 ENGINE AND ENGINE COOLING
Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-27 | 350000 EQUIPMENT
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-22 | 110000 ELECTRICAL SYSTEM
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-19 | 350000 EQUIPMENT
Radio Volume Uncontrollable Or Changing On Its Own Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-14 | 162300 STRUCTURE:BODY:DOOR
Rattle Buzz Noise From Door Area Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-11 | 350000 EQUIPMENT
Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-06 | 110000 ELECTRICAL SYSTEM
Remote Key Fobs Only Work In Close Range Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-29 | 060000 ENGINE (PWS)
6.2L Engine Oil Temperature Sensor Leak This bulletin involves re-torquing the oil temperature sensor to specification. Customers may notice a slight oil leak from under the vehicle near the oil temperature sensor location Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-05 | 160000 STRUCTURE
BRACKET, Front Bumper Whenever the 2021MY Dodge Durango fascia bracket is replaced, Please confirm the presence of three 3 inch square foam blocks inside the fascia above lower grille. If you have any questions or no foam pieces are presen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-30 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ACC Not Available Message Instrument Cluster Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-24 | 353000 EQUIPMENT:ELECTRICAL
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-24 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-23 | 180000 VEHICLE SPEED CONTROL
The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-23 | 220000 SEATS
The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-17 | 100000 POWER TRAIN
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-16 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Recreational Towing / Flat Towing information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-16 | 130000 VISIBILITY
Rear Wiper Inoperative Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-12 | 180000 VEHICLE SPEED CONTROL
The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-12 | 220000 SEATS
The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-09 | 284100 BACK OVER PREVENTION:DISPLAY FUNCTION
Radio Displays Android Recovery Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-08 | 284100 BACK OVER PREVENTION:DISPLAY FUNCTION
Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-07 | 100000 POWER TRAIN
Passenger Power Seat Does Operate Forward Or Rearward Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-02 | 350000 EQUIPMENT
Uconnect Box Requires Service Message TBM2 Code B1562 14 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-02 | 150000 SEAT BELTS
Uconnect 5 Intermittent Black Screen, Audio Mute, Reset Or Lock Up Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-28 | 180000 VEHICLE SPEED CONTROL
HOUSING, Fuel Filler and PLUNGER Fuel door will not open/close If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content If no response in 15 minute Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-07 | 060000 ENGINE AND ENGINE COOLING
MOTOR, Blower with Wheel Blower motor making noise. Upon removing blower motor, inspect HVAC case for damage in the blower wheel area. Please call FCA Redacted Content to report findings. If no response in 15 minutes, proceed with repair. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-07 | 200000 WHEELS
MOTOR, Blower with Wheel Blower motor making noise. Upon removing blower motor, inspect HVAC case for damage in the blower wheel area. Please call FCA Redacted Content to report findings. If no response in 15 minutes, proceed with repair. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-31 | 350000 EQUIPMENT
Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program – Select Radios (New and Exchange) – 2021 Model Year Dodge Durango (WD) and Chrysler Pacifica (RU) (Rev. A) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-31 | 350000 EQUIPMENT
Uconnect 5 R1 Clock Time Not Accurate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-27 | 350000 EQUIPMENT
User Is Unable To Create A New Profile In The R1H Radio Uconnect 5 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-31 | 060000 ENGINE AND ENGINE COOLING
Customer complaint may include engine oil leak/consumption. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-25 | 110000 ELECTRICAL SYSTEM
Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-18 | 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
Selectable Steering Modes In Radio Not Available Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-13 | 110000 ELECTRICAL SYSTEM
Uconnect 5 Apple CarPlay And Android Auto Troubleshooting Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-25 | 050000 PARKING BRAKE
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The customer may experience the following: Surround Sound button does not work on Sirius/XM (SXM). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-07 | 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace the full liftgate lamp and/or the license plate lamp as one unit using care not to touch the licence plate lamp. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-03 | 350000 EQUIPMENT
Uconnect 5 R1 Clock Time Not Accurate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-26 | 284100 BACK OVER PREVENTION:DISPLAY FUNCTION
Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-24 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Power Driver Window Auto Up And Down Feature Does Not Operate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-11 | 280100 BACK OVER PREVENTION:SOFTWARE
User Is Unable To Create A New Profile In The R1H Radio Uconnect 5 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-11 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Uconnect Box Requires Service Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-12 | 110000 ELECTRICAL SYSTEM
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-12 | 120000 EXTERIOR LIGHTING
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-05 | 110000 ELECTRICAL SYSTEM
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-05 | 120000 EXTERIOR LIGHTING
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-05 | 050000 PARKING BRAKE
Assist Hard Button Inoperative And Apps Intermittent Functionality Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-02 | 280000 BACK OVER PREVENTION
Wind Noise Or Fluttering When Driving at Highway Speeds Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-30 | 110000 ELECTRICAL SYSTEM
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following conditions:Poor air conditioning performance. Air conditioning compr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-30 | 060000 ENGINE AND ENGINE COOLING
Crank No Start Condition, No DTC?s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-29 | 350000 EQUIPMENT
Uconnect 5 Intermittent Black Screen, Audio Mute, Reset Or Lock Up Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-29 | 160000 STRUCTURE
Squeak Chirp Creak Noise From Left Quarter Panel Area Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-27 | 110000 ELECTRICAL SYSTEM
Uconnect 5 Voice Recognition Options Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 350000 EQUIPMENT
R1H Radio sets B142A-A4 DTC for Radio Unit High Temperature-Over Temperature Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 350000 EQUIPMENT
R1H Missing Connectivity Info In The Radio (Found In TBM) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 060000 ENGINE AND ENGINE COOLING
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-16 | 060000 ENGINE AND ENGINE COOLING
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-16 | 110000 ELECTRICAL SYSTEM
Telematics Box Module (TBM2) Code B1561-11 Cellular Antenna 2-Circuit Short To Ground, B1561-13 Cellular Antenna 2-Circuit Open Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-16 | 350000 EQUIPMENT
Uconnect Box Requires Service Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-15 | 350000 EQUIPMENT
Low Charging Voltage Displayed On Cluster Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-05 | 350000 EQUIPMENT
Radio Displays Android Recovery Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-13 | 200000 WHEELS
WHEEL, Aluminum If a customer complains that all of the wheels are the wrong color, do not replace the wheels if the unit is equipped with sales code WHW (Hyper Black wheels). The WHW wheel is mostly silver with hints of black, but the whe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-13 | 130000 VISIBILITY
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims syst Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-26 | 110000 ELECTRICAL SYSTEM
User Is Unable To Create A New Profile In The R1H Radio Uconnect 5 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-24 | 110000 ELECTRICAL SYSTEM
Uconnect 5 Voice Recognition Options Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-14 | 110000 ELECTRICAL SYSTEM
Code B156D-00 Low Voltage Differential Signal Cable Stored Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-07 | 110000 ELECTRICAL SYSTEM
Radio Screen Flickering When Using Apple CarPlay Or Android Auto. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-28 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-16 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Check Software Level On R1 Harman Radio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-16 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Check Software Level On R1 Harman Radio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-14 | 110000 ELECTRICAL SYSTEM
U1223-00 Lost Communication With Wireless Charging Pad Module Set In The BCM After A Remote Start Event Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-14 | 350000 EQUIPMENT
U1223-00 Lost Communication With Wireless Charging Pad Module Set In The BCM After A Remote Start Event Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-07 | 110000 ELECTRICAL SYSTEM
LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace the full liftgate lamp and/or the license plate lamp as one unit using care not to touch the licence plate lamp. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-07 | 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE
LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace the full liftgate lamp and/or the license plate lamp as one unit using care not to touch the licence plate lamp. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-26 | 110000 ELECTRICAL SYSTEM
User Is Unable To Create A New Profile In The R1H Radio Uconnect 5 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-26 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
User Is Unable To Create A New Profile In The R1H Radio Uconnect 5 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-24 | 110000 ELECTRICAL SYSTEM
Uconnect 5 Voice Recognition Options Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-24 | 350000 EQUIPMENT
Uconnect 5 Voice Recognition Options Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-24 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Uconnect 5 Voice Recognition Options Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-14 | 110000 ELECTRICAL SYSTEM
Code B156D-00 Low Voltage Differential Signal Cable Stored Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-14 | 126100 EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
Code B156D-00 Low Voltage Differential Signal Cable Stored Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-07 | 110000 ELECTRICAL SYSTEM
Radio Screen Flickering When Using Apple CarPlay Or Android Auto. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-07 | 350000 EQUIPMENT
Radio Screen Flickering When Using Apple CarPlay Or Android Auto. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-07 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio Screen Flickering When Using Apple CarPlay Or Android Auto. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-07 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Radio Screen Flickering When Using Apple CarPlay Or Android Auto. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-25 | 100000 POWER TRAIN
No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-23 | 350000 EQUIPMENT
D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ? 2021 Model Year Dodge Durango (WD) and Chrysler Pacifica (RU) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-29 | 060000 ENGINE AND ENGINE COOLING
(Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift To P Then Desired Gear, D on PRNDL Flashing Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-15 | 130000 VISIBILITY
Rear View Camera Image Appears Blurry Or Fuzzy Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-15 | 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
Rear View Camera Image Appears Blurry Or Fuzzy Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-19 | 350000 EQUIPMENT
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-19 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
2021 DODGE Durango
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