2021 DODGE Durango

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

5 Recalls for 2021 DODGE Durango

Recall Date Component Summary
April 28, 2022 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

Remedy:

Dealers will replace the EGR valve assembly, free of charge. Owner notification letters are expected to be mailed June 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Z31.

March 14, 2022 STEERING:RACK AND PINION

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.

Remedy:

Dealers will replace the steering gear assembly, free of charge. Owner notification letters are expected to be mailed May 3, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC’s number for this recall is Z18.

March 10, 2022 ELECTRONIC STABILITY CONTROL | SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, “Electronic Stability Control Systems.”

Remedy:

Dealers will update the ABS control module software, free of charge. Owner notification letters are expected to be mailed April 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Z20.

October 28, 2021 STRUCTURE:BODY

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.

Remedy:

Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters are expected to be mailed December 17, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Y73.

April 22, 2021 AIR BAGS:CRITICAL FASTENERS | AIR BAGS:SIDE/WINDOW:CURTAIN

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

Remedy:

Dealers will tighten or replace the fastener, free of charge. The recall is expected to begin June 11, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is Y16.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2021 DODGE Durango

skip to NHTSA complaints

Date Component  

5 Complaints submitted to NHTSA for 2021 DODGE Durango

skip to CAS complaints

Date Component  
AIR BAGS | ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 11413898
AIR BAGS | ELECTRICAL SYSTEM | FORWARD COLLISION AVOIDANCE: WARNINGS
ODI Number: 11413900
ENGINE
ODI Number: 11408321
ELECTRICAL SYSTEM | FORWARD COLLISION AVOIDANCE: WARNINGS | UNKNOWN OR OTHER
ODI Number: 11405364
ELECTRICAL SYSTEM | STRUCTURE:BODY | UNKNOWN OR OTHER
ODI Number: 11390124
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2021 DODGE Durango

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

173 Service Alerts for 2021 DODGE Durango

Date Description
June 22, 2021 060000 ENGINE AND ENGINE COOLING

CAMSHAFT – INTAKE

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June 22, 2021 060000 ENGINE (PWS)

CAMSHAFT – INTAKE

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June 30, 2021 021600 SUSPENSION:FRONT:WHEEL BEARING

HUB AND BEARING – WHEEL

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June 30, 2021 021700 SUSPENSION:FRONT:HUB

HUB AND BEARING – WHEEL

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June 29, 2021 160000 STRUCTURE

BASE – FLOOR CONSOLE

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June 29, 2021 350000 EQUIPMENT

BASE – FLOOR CONSOLE

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June 24, 2021 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

LATCH – FRONT DOOR

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June 17, 2021 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

GLASS – SUNROOF

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June 16, 2021 353000 EQUIPMENT:ELECTRICAL

Uconnect Box Requires Service Message

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June 30, 2021 070000 FUEL SYSTEM, GASOLINE

Missing Upper Fuel Tank Heat Shield This bulletin involves installing the upper heat shield on the top of the fuel tank. Customers or technicians may notice that a vehicle that is equipped with a tow n go package that the upper fuel tank

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 30, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Missing Upper Fuel Tank Heat Shield This bulletin involves installing the upper heat shield on the top of the fuel tank. Customers or technicians may notice that a vehicle that is equipped with a tow n go package that the upper fuel tank

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 14, 2021 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

TUBE – TURBO WATER FEED

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June 14, 2021 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

TUBE – TURBO WATER FEED

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June 21, 2021 060000 ENGINE AND ENGINE COOLING

MUFFLER AND TAILPIPE ? EXHAUST

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June 21, 2021 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

MUFFLER AND TAILPIPE ? EXHAUST

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June 19, 2021 120000 EXTERIOR LIGHTING

License Plate LED Light Inoperative – Moisture Visible Within the Lens This bulletin involves inspecting the license plate LED lamp for being inoperative or visible signs of moisture within the LED lamp housing and if necessary replacing t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 23, 2021 110000 ELECTRICAL SYSTEM

Flash: Display Screen Module DSM System Updates This bulletin involves reprogramming the DSM with the latest available software. Customers may experience one or more of the following: Frozen display screen. Touch screen inoperative. Rando

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 23, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Flash: Display Screen Module DSM System Updates This bulletin involves reprogramming the DSM with the latest available software. Customers may experience one or more of the following: Frozen display screen. Touch screen inoperative. Rando

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2022 110000 ELECTRICAL SYSTEM

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

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March 1, 2022 050000 PARKING BRAKE

Customer Satisfaction Notification Z14 Pursuit Secure Park Feature

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March 1, 2022 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Customer Satisfaction Notification Z14 Pursuit Secure Park Feature

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March 1, 2022 110000 ELECTRICAL SYSTEM

Uconnect Box Requires Service Message

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March 1, 2022 350000 EQUIPMENT

Uconnect Box Requires Service Message

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June 16, 2021 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Car

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 16, 2021 118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Car

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 25, 2021 110000 ELECTRICAL SYSTEM

Flash: Forward Facing Camera Module FFCM Enhancements This bulletin involves reprogramming the FFCM with the latest available software and performing a calibration rountie. The customer may experience the following: False ?Hands Off The W

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 25, 2021 270000 LANE DEPARTURE

Flash: Forward Facing Camera Module FFCM Enhancements This bulletin involves reprogramming the FFCM with the latest available software and performing a calibration rountie. The customer may experience the following: False ?Hands Off The W

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 25, 2021 280000 BACK OVER PREVENTION

Flash: Forward Facing Camera Module FFCM Enhancements This bulletin involves reprogramming the FFCM with the latest available software and performing a calibration rountie. The customer may experience the following: False ?Hands Off The W

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 16, 2021 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Customer Complaint May Include Engine Oil Leak Or Consumption

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June 26, 2021 061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

No Crank No Start, Click No Start

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June 16, 2021 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

No Phone Connected Message Displayed Or Customers Phone Book Does Not Load

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March 21, 2022 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

Safety Recall Z20- Electronic Stability Control MY22 Repair Information

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March 21, 2022 350000 EQUIPMENT

Safety Recall Z20- Electronic Stability Control MY22 Repair Information

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March 11, 2022 110000 ELECTRICAL SYSTEM

RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative

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March 11, 2022 190000 TIRES

RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative

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March 11, 2022 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative

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March 10, 2022 350000 EQUIPMENT

Wireless Qi Charger Not Charging

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March 10, 2022 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE

Wireless Qi Charger Not Charging

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March 9, 2022 110000 ELECTRICAL SYSTEM

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

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March 6, 2022 060000 ENGINE AND ENGINE COOLING

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 6, 2022 060000 ENGINE (PWS)

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 18, 2021 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:

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March 30, 2022 103230 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

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March 9, 2022 090000 FUEL SYSTEM, OTHER

RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly: FCA Redacted Content If no response in 15 minutes, proceed with repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 16, 2021 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Warranty Bulletin D-20-13 STAR Center Uconnect 5 R1 Radio Pre-Authorization Program – Select Radios New and Exchange – 2021 Dodge Durango WD, 2021 Chrysler Pacifica RU, 2021 Jeep Grand Cherokee WL and 2022 Wagoneer and Grand Wagoneer WS Rev

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 16, 2021 357500 EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

Warranty Bulletin D-20-13 STAR Center Uconnect 5 R1 Radio Pre-Authorization Program – Select Radios New and Exchange – 2021 Dodge Durango WD, 2021 Chrysler Pacifica RU, 2021 Jeep Grand Cherokee WL and 2022 Wagoneer and Grand Wagoneer WS Rev

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 23, 2022 162000 STRUCTURE:BODY

Front Fascia Misaligned with the Fender This bulletin involves replacing both the front fender brackets if needed. The customer may describe that the front fender is not properly aligned with the front fascia

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

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February 24, 2021 110000 ELECTRICAL SYSTEM

Power Driver Window Auto Up And Down Feature Does Not Operate

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February 11, 2021 110000 ELECTRICAL SYSTEM

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2021 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2021 061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Uconnect Box Requires Service Message

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February 3, 2021 110000 ELECTRICAL SYSTEM

Uconnect 5 R1 Clock Time Not Accurate

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December 12, 2020 350000 EQUIPMENT

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 12, 2020 060000 ENGINE (PWS)

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 12, 2020 116620 ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 23, 2021 110000 ELECTRICAL SYSTEM

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 3, 2021 162900 STRUCTURE:BODY:ROOF AND PILLARS

Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof.

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November 3, 2021 980000 UNKNOWN OR OTHER

Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof.

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November 20, 2021 980000 UNKNOWN OR OTHER

Customer Satisfaction Notification Y25 Radio Software Update

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November 20, 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Customer Satisfaction Notification Y25 Radio Software Update

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November 16, 2021 980000 UNKNOWN OR OTHER

Customer Satisfaction Notification Y25 Radio Software Update

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November 16, 2021 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Customer Satisfaction Notification Y25 Radio Software Update

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December 5, 2020 350000 EQUIPMENT

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2020 060000 ENGINE (PWS)

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 30, 2021 980000 UNKNOWN OR OTHER

Uconnect Box Requires Service Message

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November 30, 2021 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Uconnect Box Requires Service Message

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November 24, 2021 060000 ENGINE AND ENGINE COOLING

Pinched Front Passenger Door Harness Causes Stop/Start To Become Inoperative, Bus Not Go To Sleep And Door Panel Lights To Remain On. DTC?s B2860-15 And P00FD

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 24, 2021 114000 ELECTRICAL SYSTEM:WIRING

Pinched Front Passenger Door Harness Causes Stop/Start To Become Inoperative, Bus Not Go To Sleep And Door Panel Lights To Remain On. DTC?s B2860-15 And P00FD

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 24, 2021 162300 STRUCTURE:BODY:DOOR

Pinched Front Passenger Door Harness Causes Stop/Start To Become Inoperative, Bus Not Go To Sleep And Door Panel Lights To Remain On. DTC?s B2860-15 And P00FD

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 24, 2021 180000 VEHICLE SPEED CONTROL

Pinched Front Passenger Door Harness Causes Stop/Start To Become Inoperative, Bus Not Go To Sleep And Door Panel Lights To Remain On. DTC?s B2860-15 And P00FD

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December 5, 2020 110000 ELECTRICAL SYSTEM

Assist Hard Button Inoperative And Apps Intermittent Functionality

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December 5, 2020 350000 EQUIPMENT

Assist Hard Button Inoperative And Apps Intermittent Functionality

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December 5, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Assist Hard Button Inoperative And Apps Intermittent Functionality

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December 2, 2020 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Wind Noise Or Fluttering When Driving at Highway Speeds

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December 2, 2020 350000 EQUIPMENT

Wind Noise Or Fluttering When Driving at Highway Speeds

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December 2, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Wind Noise Or Fluttering When Driving at Highway Speeds

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November 19, 2021 162900 STRUCTURE:BODY:ROOF AND PILLARS

Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection.

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November 19, 2021 980000 UNKNOWN OR OTHER

Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection.

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November 3, 2021 162300 STRUCTURE:BODY:DOOR

Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 4, 2021 110000 ELECTRICAL SYSTEM

Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available: Amplifier update to eliminate static noise from the ins

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May 25, 2021 110000 ELECTRICAL SYSTEM

Battery Of Uconnect Box Is Temporarily Low Popup Message

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May 24, 2021 060000 ENGINE AND ENGINE COOLING

Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 27, 2021 350000 EQUIPMENT

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 22, 2021 110000 ELECTRICAL SYSTEM

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

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May 19, 2021 350000 EQUIPMENT

Radio Volume Uncontrollable Or Changing On Its Own

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May 14, 2021 162300 STRUCTURE:BODY:DOOR

Rattle Buzz Noise From Door Area

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May 11, 2021 350000 EQUIPMENT

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

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May 6, 2021 110000 ELECTRICAL SYSTEM

Remote Key Fobs Only Work In Close Range

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May 29, 2021 060000 ENGINE (PWS)

6.2L Engine Oil Temperature Sensor Leak This bulletin involves re-torquing the oil temperature sensor to specification. Customers may notice a slight oil leak from under the vehicle near the oil temperature sensor location

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 5, 2021 160000 STRUCTURE

BRACKET, Front Bumper Whenever the 2021MY Dodge Durango fascia bracket is replaced, Please confirm the presence of three 3 inch square foam blocks inside the fascia above lower grille. If you have any questions or no foam pieces are presen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 30, 2021 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

ACC Not Available Message Instrument Cluster

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April 24, 2021 353000 EQUIPMENT:ELECTRICAL

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 24, 2021 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

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April 23, 2021 180000 VEHICLE SPEED CONTROL

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

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April 23, 2021 220000 SEATS

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

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April 17, 2021 100000 POWER TRAIN

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

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April 16, 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Recreational Towing / Flat Towing information

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April 16, 2021 130000 VISIBILITY

Rear Wiper Inoperative

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April 12, 2021 180000 VEHICLE SPEED CONTROL

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

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April 12, 2021 220000 SEATS

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 9, 2021 284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Radio Displays Android Recovery Message

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April 8, 2021 284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

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April 7, 2021 100000 POWER TRAIN

Passenger Power Seat Does Operate Forward Or Rearward

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 2, 2021 350000 EQUIPMENT

Uconnect Box Requires Service Message TBM2 Code B1562 14

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 2, 2021 150000 SEAT BELTS

Uconnect 5 Intermittent Black Screen, Audio Mute, Reset Or Lock Up

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 28, 2021 180000 VEHICLE SPEED CONTROL

HOUSING, Fuel Filler and PLUNGER Fuel door will not open/close If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content If no response in 15 minute

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 7, 2021 060000 ENGINE AND ENGINE COOLING

MOTOR, Blower with Wheel Blower motor making noise. Upon removing blower motor, inspect HVAC case for damage in the blower wheel area. Please call FCA Redacted Content to report findings. If no response in 15 minutes, proceed with repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 7, 2021 200000 WHEELS

MOTOR, Blower with Wheel Blower motor making noise. Upon removing blower motor, inspect HVAC case for damage in the blower wheel area. Please call FCA Redacted Content to report findings. If no response in 15 minutes, proceed with repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 31, 2021 350000 EQUIPMENT

Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program – Select Radios (New and Exchange) – 2021 Model Year Dodge Durango (WD) and Chrysler Pacifica (RU) (Rev. A)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 31, 2021 350000 EQUIPMENT

Uconnect 5 R1 Clock Time Not Accurate

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March 27, 2021 350000 EQUIPMENT

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 31, 2021 060000 ENGINE AND ENGINE COOLING

Customer complaint may include engine oil leak/consumption.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 25, 2021 110000 ELECTRICAL SYSTEM

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 18, 2021 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING

Selectable Steering Modes In Radio Not Available

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March 13, 2021 110000 ELECTRICAL SYSTEM

Uconnect 5 Apple CarPlay And Android Auto Troubleshooting

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 25, 2021 050000 PARKING BRAKE

Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The customer may experience the following: Surround Sound button does not work on Sirius/XM (SXM).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 7, 2020 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace the full liftgate lamp and/or the license plate lamp as one unit using care not to touch the licence plate lamp.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 3, 2021 350000 EQUIPMENT

Uconnect 5 R1 Clock Time Not Accurate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2021 284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 24, 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Power Driver Window Auto Up And Down Feature Does Not Operate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2021 280100 BACK OVER PREVENTION:SOFTWARE

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Uconnect Box Requires Service Message

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 12, 2020 110000 ELECTRICAL SYSTEM

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 12, 2020 120000 EXTERIOR LIGHTING

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2020 110000 ELECTRICAL SYSTEM

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2020 120000 EXTERIOR LIGHTING

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2020 050000 PARKING BRAKE

Assist Hard Button Inoperative And Apps Intermittent Functionality

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 2, 2020 280000 BACK OVER PREVENTION

Wind Noise Or Fluttering When Driving at Highway Speeds

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 30, 2021 110000 ELECTRICAL SYSTEM

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following conditions:Poor air conditioning performance. Air conditioning compr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 30, 2021 060000 ENGINE AND ENGINE COOLING

Crank No Start Condition, No DTC?s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 29, 2021 350000 EQUIPMENT

Uconnect 5 Intermittent Black Screen, Audio Mute, Reset Or Lock Up

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 29, 2021 160000 STRUCTURE

Squeak Chirp Creak Noise From Left Quarter Panel Area

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2021 110000 ELECTRICAL SYSTEM

Uconnect 5 Voice Recognition Options

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 350000 EQUIPMENT

R1H Radio sets B142A-A4 DTC for Radio Unit High Temperature-Over Temperature

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 350000 EQUIPMENT

R1H Missing Connectivity Info In The Radio (Found In TBM)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 060000 ENGINE AND ENGINE COOLING

Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 16, 2021 060000 ENGINE AND ENGINE COOLING

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 16, 2021 110000 ELECTRICAL SYSTEM

Telematics Box Module (TBM2) Code B1561-11 Cellular Antenna 2-Circuit Short To Ground, B1561-13 Cellular Antenna 2-Circuit Open

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 16, 2021 350000 EQUIPMENT

Uconnect Box Requires Service Message

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 15, 2021 350000 EQUIPMENT

Low Charging Voltage Displayed On Cluster

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 5, 2021 350000 EQUIPMENT

Radio Displays Android Recovery Message

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 13, 2021 200000 WHEELS

WHEEL, Aluminum If a customer complains that all of the wheels are the wrong color, do not replace the wheels if the unit is equipped with sales code WHW (Hyper Black wheels). The WHW wheel is mostly silver with hints of black, but the whe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 13, 2021 130000 VISIBILITY

WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims syst

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 26, 2020 110000 ELECTRICAL SYSTEM

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 24, 2020 110000 ELECTRICAL SYSTEM

Uconnect 5 Voice Recognition Options

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 14, 2020 110000 ELECTRICAL SYSTEM

Code B156D-00 Low Voltage Differential Signal Cable Stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 7, 2020 110000 ELECTRICAL SYSTEM

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 28, 2020 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 16, 2020 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Check Software Level On R1 Harman Radio

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 16, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

Check Software Level On R1 Harman Radio

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 14, 2020 110000 ELECTRICAL SYSTEM

U1223-00 Lost Communication With Wireless Charging Pad Module Set In The BCM After A Remote Start Event

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 14, 2020 350000 EQUIPMENT

U1223-00 Lost Communication With Wireless Charging Pad Module Set In The BCM After A Remote Start Event

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 7, 2020 110000 ELECTRICAL SYSTEM

LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace the full liftgate lamp and/or the license plate lamp as one unit using care not to touch the licence plate lamp.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 7, 2020 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE

LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace the full liftgate lamp and/or the license plate lamp as one unit using care not to touch the licence plate lamp.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 26, 2020 110000 ELECTRICAL SYSTEM

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 26, 2020 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

User Is Unable To Create A New Profile In The R1H Radio Uconnect 5

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 24, 2020 110000 ELECTRICAL SYSTEM

Uconnect 5 Voice Recognition Options

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 24, 2020 350000 EQUIPMENT

Uconnect 5 Voice Recognition Options

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 24, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Uconnect 5 Voice Recognition Options

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 14, 2020 110000 ELECTRICAL SYSTEM

Code B156D-00 Low Voltage Differential Signal Cable Stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 14, 2020 126100 EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT

Code B156D-00 Low Voltage Differential Signal Cable Stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 7, 2020 110000 ELECTRICAL SYSTEM

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 7, 2020 350000 EQUIPMENT

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 7, 2020 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 7, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 25, 2020 100000 POWER TRAIN

No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 23, 2020 350000 EQUIPMENT

D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ? 2021 Model Year Dodge Durango (WD) and Chrysler Pacifica (RU)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 29, 2020 060000 ENGINE AND ENGINE COOLING

(Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift To P Then Desired Gear, D on PRNDL Flashing

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 15, 2020 130000 VISIBILITY

Rear View Camera Image Appears Blurry Or Fuzzy

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 15, 2020 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

Rear View Camera Image Appears Blurry Or Fuzzy

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 19, 2020 350000 EQUIPMENT

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 19, 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021 DODGE Durango

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