2020 RAM 5500

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

9 Recalls for 2020 RAM 5500

Recall Date Component Summary
January 27, 2022 VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver’s visibility in certain weather conditions.

Remedy:

Dealers will tighten the wiper nuts, free of charge. Owner notification letters are expected to be mailed March 18, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Z08.

November 12, 2021 FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

Remedy:

Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Owner notification letters are expected to be mailed January 1, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Y78.

June 10, 2021 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

Remedy:

Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC’s number for this recall is Y21.

May 27, 2021 WHEELS:LUGS/NUTS/BOLTS

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner’s Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Remedy:

Dealers will update the torque specification in the owner’s manual and other published service documents. Dealers will also inspect the vehicle’s wheel studs, replacing them if necessary, free of charge. Owner notification letters are expected to be mailed December 28, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US’s numbers for this recall are Y26 and Y36.

August 27, 2020 ELECTRICAL SYSTEM:SOFTWARE | ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins
6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.

Remedy:

Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is W57.

May 13, 2020 SERVICE BRAKES | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS | SUSPENSION:REAR

LiquidSpring LLC (LiquidSpring) is recalling certain Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM, sold for use with 2019-2020 RAM 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. As such, these parts fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 105, “Hydraulic and Electric Brake Systems.”

Remedy:

LiquidSpring has notified the purchasers, and the affected vehicle manufacturers will file recalls to have their dealers inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. The recall May 13, 2020. Owners may contact LiquidSpring customer service at 1-765-474-7816, extension 1.

January 20, 2021 SERVICE BRAKES | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS | SUSPENSION:REAR

Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

Remedy:

Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20E-031.

January 13, 2021 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS

Braun Northwest (Braun Northwest) is recalling certain 2019-2020 RAM 4500/5500 vehicles equipped with Liquid Spring rear suspension systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

Remedy:

Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Braun Northwest customer service at 1-360-748-0195.

January 26, 2021 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

Remedy:

Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2020 RAM 5500

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Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

60 Service Alerts for 2020 RAM 5500

Date Description
June 9, 2021 080000 FUEL SYSTEM, DIESEL

Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination. Also fuel system cleaning and fuel system kit replacement. Customers may experience a Malfunction In

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June 9, 2021 350000 EQUIPMENT

Diesel Fuel Pump Failure and System Contamination This bulletin involves inspecting for fuel pump failure and fuel system contamination. Also fuel system cleaning and fuel system kit replacement. Customers may experience a Malfunction In

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June 16, 2021 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Customer Complaint May Include Engine Oil Leak Or Consumption

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March 10, 2022 350000 EQUIPMENT

Wireless Qi Charger Not Charging

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March 10, 2022 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE

Wireless Qi Charger Not Charging

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March 9, 2022 110000 ELECTRICAL SYSTEM

?Device Not Supported? Message on the radio screen

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March 9, 2022 350000 EQUIPMENT

?Device Not Supported? Message on the radio screen

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March 6, 2022 060000 ENGINE AND ENGINE COOLING

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.

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March 6, 2022 060000 ENGINE (PWS)

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.

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June 18, 2021 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:

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March 2, 2022 160000 STRUCTURE

Hood Shake Or Flutter While Driving

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March 2, 2022 162800 STRUCTURE:BODY:HOOD

Hood Shake Or Flutter While Driving

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March 16, 2022 060000 ENGINE AND ENGINE COOLING

Warranty Bulletin D-19-02 Fast Feedback Program – 6.7L Cummins Engine & Fuel Injection Pump – 2019 – 2022 HD Ram – All Models (Rev. I)

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March 16, 2022 070000 FUEL SYSTEM, GASOLINE

Warranty Bulletin D-19-02 Fast Feedback Program – 6.7L Cummins Engine & Fuel Injection Pump – 2019 – 2022 HD Ram – All Models (Rev. I)

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March 16, 2022 060000 ENGINE (PWS)

Warranty Bulletin D-19-02 Fast Feedback Program – 6.7L Cummins Engine & Fuel Injection Pump – 2019 – 2022 HD Ram – All Models (Rev. I)

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February 9, 2021 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.

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February 9, 2021 350000 EQUIPMENT

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.

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November 19, 2021 110000 ELECTRICAL SYSTEM

UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to

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March 31, 2021 060000 ENGINE AND ENGINE COOLING

Customer complaint may include engine oil leak/consumption.

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May 12, 2020 070000 FUEL SYSTEM, GASOLINE

Customer Satisfaction Notification U23 Fuel Pump Module

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May 22, 2020 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

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May 22, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

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June 3, 2020 046100 SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation

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June 3, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation

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May 12, 2020 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)

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May 12, 2020 080000 FUEL SYSTEM, DIESEL

Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)

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May 12, 2020 350000 EQUIPMENT

Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)

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July 3, 2020 110000 ELECTRICAL SYSTEM

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

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July 3, 2020 350000 EQUIPMENT

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

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July 3, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

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February 8, 2020 110000 ELECTRICAL SYSTEM

Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the f

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February 8, 2020 221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the f

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February 28, 2020 060000 ENGINE (PWS)

Intermittent Engine Buck, Surge, or Misfire.

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February 26, 2020 110000 ELECTRICAL SYSTEM

Key Programming, Security Pin Request, Pin Invalid

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February 26, 2020 350000 EQUIPMENT

Key Programming, Security Pin Request, Pin Invalid

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February 25, 2020 110000 ELECTRICAL SYSTEM

Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set

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June 3, 2020 061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

Turbocharger vs Turbocharger Actuator Replacement

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June 3, 2020 350000 EQUIPMENT

Turbocharger vs Turbocharger Actuator Replacement

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June 3, 2020 061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics

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April 21, 2020 070000 FUEL SYSTEM, GASOLINE

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

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April 22, 2020 110000 ELECTRICAL SYSTEM

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

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April 22, 2020 350000 EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

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April 30, 2020 160000 STRUCTURE

Disinfectant Solution Recommended for COVID-19

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April 30, 2020 350000 EQUIPMENT

Disinfectant Solution Recommended for COVID-19

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March 6, 2020 050000 PARKING BRAKE

Park Brake Pedal Doesn’t Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking

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April 14, 2020 110000 ELECTRICAL SYSTEM

Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set

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August 5, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

SXM Is Inoperative, Button Grayed Out Or Stuck In Loading Screen

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August 19, 2020 350000 EQUIPMENT

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these

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August 19, 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these

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August 12, 2020 073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM). Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise c

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August 12, 2020 110000 ELECTRICAL SYSTEM

PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM). Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise c

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August 12, 2020 060000 ENGINE (PWS)

PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM). Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise c

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April 1, 2020 110000 ELECTRICAL SYSTEM

Fast Feedback Program ? 6.7L Cummins Engine – 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) – 2018 Ram ? All Models (Rev. D)

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April 30, 2020 110000 ELECTRICAL SYSTEM

Cargo Camera Image Off Center

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April 30, 2020 280000 BACK OVER PREVENTION

Cargo Camera Image Off Center

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March 6, 2020 050000 PARKING BRAKE

Park Brake Pedal Doesn’t Fully Return This bulletin involves inspecting and if necessary, replace the parking brake tensioner and then adjust the parking brake cable system. Customer may comment on one or more of the following:The parking

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April 17, 2020 010000 STEERING

Hands On Steering Wheel Message In EVIC

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February 22, 2020 350000 EQUIPMENT

Navigation Search Feature Does Not Work

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February 22, 2020 110000 ELECTRICAL SYSTEM

Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp Illuminated On Stop Start Equipped Vehicles

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February 8, 2020 350000 EQUIPMENT

Radio Screen Black At Vehicle Startup After A Sleep Cycle

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2020 RAM 5500

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