2020 MAZDA Mazda3

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

2 Recalls for 2020 MAZDA Mazda3

Recall Date Component Summary
2019-12-19 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.

Remedy:

Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner’s manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda’s number for this recall is 4219L.

2020-06-12 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 and Mazda3 vehicles. The front brake caliper mounting bolts may not have been tightened properly during assembly, possibly allowing the calipers to loosen.

Remedy:

Mazda will notify owners, and dealers will inspect the front brake caliper bolts, tightening them as necessary. If bolts are missing, the affected brake caliper will be replaced. Repairs will be performed free of charge. The recall began July 24, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda’s number for this recall is 4420F.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2020 MAZDA Mazda3

skip to NHTSA complaints

Date Component  

5 Complaints submitted to NHTSA for 2020 MAZDA Mazda3

skip to CAS complaints

Date Component  
2021-05-05 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ODI Number: 11415327
2021-03-13 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | FORWARD COLLISION AVOIDANCE: WARNINGS | SERVICE BRAKES
ODI Number: 11402806
2021-03-06 UNKNOWN OR OTHER
ODI Number: 11399487
2021-01-08 STRUCTURE:BODY
ODI Number: 11387164
2020-09-29 STEERING
ODI Number: 11361790
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2020 MAZDA Mazda3

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

686 Service Alerts for 2020 MAZDA Mazda3

Date Description
2022-07-27 350000 EQUIPMENT

Some vehicles may exhibit the trim peeling off the EPB (Electronic Parking Brake) or power window switches.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-14 010000 STEERING

Some vehicle may exhibit a knocking noise from the steering column while driving. This may be caused by a gap between the intermediate shaft (upper side) and the joint bolt. To eliminate this concern, the intermediate shaft and the joint bo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-09 110000 ELECTRICAL SYSTEM

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-09 160000 STRUCTURE

Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). This is caused by the gap between the roof molding attachment clips and the roof panel not b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-09 350000 EQUIPMENT

Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). This is caused by the gap between the roof molding attachment clips and the roof panel not b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-22 110000 ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-27 356000 EQUIPMENT ADAPTIVE/MOBILITY

FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: – The road lane markings are covered by snow and are not visible. – There are no road lane markings on the road surface. – The

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-27 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: – The road lane markings are covered by snow and are not visible. – There are no road lane markings on the road surface. – The

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-01 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit the warning messages “Safety and Driver Support Systems Temporarily Disabled” or “Front Radar Obscured. Drive Safely.” displayed in the instrument cluster despite no dirt on the front radar sensor while driving in

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-01 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit the warning messages “Safety and Driver Support Systems Temporarily Disabled” or “Front Radar Obscured. Drive Safely.” displayed in the instrument cluster despite no dirt on the front radar sensor while driving in

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-10 350000 EQUIPMENT

Some customers may complain about scratches on the instrument cluster lens.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-10 980000 UNKNOWN OR OTHER

Some customers may complain about scratches on the instrument cluster lens.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-10 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain about scratches on the instrument cluster lens.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-07 100000 POWER TRAIN

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-07 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-07 103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-18 110000 ELECTRICAL SYSTEM

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12002 or later).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-04 110000 ELECTRICAL SYSTEM

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12002 or later).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-27 110000 ELECTRICAL SYSTEM

Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. * Symptom 1: The touch sensor of the front door outer handle does not lock the doors after r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-02 140000 AIR BAGS

Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. * B1126:13 – Driver-side side air bag module circuit open circuit or resistance h

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-24 020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-20 110000 ELECTRICAL SYSTEM

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-02 110000 ELECTRICAL SYSTEM

Qi Wireless Charger Symptom Troubleshooting

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-02 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE

Qi Wireless Charger Symptom Troubleshooting

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-06 980000 UNKNOWN OR OTHER

Mazda Connected Services Frequently Asked Questions (FAQs)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-06 110000 ELECTRICAL SYSTEM

Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-06 121000 EXTERIOR LIGHTING:HEADLIGHTS

Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-06 232100 FIRERELATED:IGNITION/KEY ON:ENGINE OFF

Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-06 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-06 171200 LATCHES/LOCKS/LINKAGES:DOORS:LOCK

Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-12 110000 ELECTRICAL SYSTEM

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-12 980000 UNKNOWN OR OTHER

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-12 118000 ELECTRICAL SYSTEM:SOFTWARE

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-29 160000 STRUCTURE

Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). This is caused by the gap between the roof molding attachment clips and the roof panel not b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-29 350000 EQUIPMENT

Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). This is caused by the gap between the roof molding attachment clips and the roof panel not b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-19 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker’s coating surface that reacts with zinc contained in the undercoating and produces the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-19 170000 LATCHES/LOCKS/LINKAGES

Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker’s coating surface that reacts with zinc contained in the undercoating and produces the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-12 160000 STRUCTURE

Some vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish. Since the front door glass run channel is not fixed to the door strongly enough for the following situations, cycles of door oper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-12 350000 EQUIPMENT

Some vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish. Since the front door glass run channel is not fixed to the door strongly enough for the following situations, cycles of door oper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-12 160000 STRUCTURE

Some customers may complain that the clip on the rear end of the rear beltline molding is loose and the molding is slightly lifted up. Due to the poor shape of the clip claws, the fitting force to the door body may decrease while in use. T

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-12 350000 EQUIPMENT

Some customers may complain that the clip on the rear end of the rear beltline molding is loose and the molding is slightly lifted up. Due to the poor shape of the clip claws, the fitting force to the door body may decrease while in use. T

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-08 220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-08 350000 EQUIPMENT

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-05 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-04 350000 EQUIPMENT

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-04 110000 ELECTRICAL SYSTEM

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-27 110000 ELECTRICAL SYSTEM

Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-27 350000 EQUIPMENT

Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-06 110000 ELECTRICAL SYSTEM

Mazda Connected Services Frequently Asked Questions (FAQ).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-04 110000 ELECTRICAL SYSTEM

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *Remote function(s) inoperative. *Engine Start / Stop **Doo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-27 110000 ELECTRICAL SYSTEM

Some customers may experience infotainment door rattle noise. Follow the repair procedure to help determine the cause.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-27 110000 ELECTRICAL SYSTEM

Some customers may experience an infotainment sub-woofer rattle noise. Follow the repair procedure to help determine the cause.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-20 110000 ELECTRICAL SYSTEM

Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). *While using Maz

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-20 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). *While using Maz

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-06 060000 ENGINE AND ENGINE COOLING

The WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 yellow-colored links with a Type B crankshaft sprocket.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-15 110000 ELECTRICAL SYSTEM

Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry (month/day/year) after a battery disconnect *I

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-15 190000 TIRES

Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry (month/day/year) after a battery disconnect *I

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-15 350000 EQUIPMENT

Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry (month/day/year) after a battery disconnect *I

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-15 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry (month/day/year) after a battery disconnect *I

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-01 160000 STRUCTURE

Some vehicles may exhibit water leaking into the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. This is caused by one of the following: *S

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-01 350000 EQUIPMENT

Some vehicles may exhibit water leaking into the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. This is caused by one of the following: *S

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-01 071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock and can be opened when pressing it. NOTE: *The fue

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-01 170000 LATCHES/LOCKS/LINKAGES

Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock and can be opened when pressing it. NOTE: *The fue

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-01 350000 EQUIPMENT

Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock and can be opened when pressing it. NOTE: *The fue

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-17 140000 AIR BAGS

Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. *B1126:13 – Driver-side side air bag module circuit open circuit or resistance hi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-17 350000 EQUIPMENT

Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. *B1126:13 – Driver-side side air bag module circuit open circuit or resistance hi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-17 110000 ELECTRICAL SYSTEM

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-17 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-29 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-09 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-09 200000 WHEELS

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-09 354000 EQUIPMENT:MECHANICAL

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-09 110000 ELECTRICAL SYSTEM

Some vehicles entertainment system may experience the symptoms mentioned, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 or later).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-16 110000 ELECTRICAL SYSTEM

Some vehicles without i-ACTIVSENSE may exhibit that the i-ACTIVSENSE OFF symbol turns on in the instrument cluster after replacing the speedometer. Since vehicles without i-ACTIVSENSE do not have an i-ACTIVSENSE switch, there is no way to c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-10 060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20ÿ°C/-4ÿ°F or below) for a long time. This is caused by the No.1, No. 3 and No. 4 rubber hardening due to materia

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-10 350000 EQUIPMENT

Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20ÿ°C/-4ÿ°F or below) for a long time. This is caused by the No.1, No. 3 and No. 4 rubber hardening due to materia

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-11 118000 ELECTRICAL SYSTEM:SOFTWARE

Mazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-16 060000 ENGINE (PWS)

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-04 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Mazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-04 118610 ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE

Mazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-24 350000 EQUIPMENT

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-27 350000 EQUIPMENT

Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-27 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-10 350000 EQUIPMENT

Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from gaps of the outer mirror body and/or the hinge of the outer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-10 160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-25 110000 ELECTRICAL SYSTEM

Some vehicles equipped with SiriusXM Travel Link and a Navigation SD Card added by dealer/customer may experience a SiriusXM Travel Link error when selecting Parking Information.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-25 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some vehicles equipped with SiriusXM Travel Link and a Navigation SD Card added by dealer/customer may experience a SiriusXM Travel Link error when selecting Parking Information.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-09 110000 ELECTRICAL SYSTEM

Some customers may experience a SiriusXM Travel Link error when selecting Parking Information.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-09 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some customers may experience a SiriusXM Travel Link error when selecting Parking Information.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-18 100000 POWER TRAIN

The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-18 105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-28 021600 SUSPENSION:FRONT:WHEEL BEARING

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-28 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-01 110000 ELECTRICAL SYSTEM

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-01 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-09 110000 ELECTRICAL SYSTEM

CX-30. Mazda3: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-04 110000 ELECTRICAL SYSTEM

Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT) and the DTC cannot be erased. This is caused by a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-04 160000 STRUCTURE

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-04 980000 UNKNOWN OR OTHER

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-10 060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20ÿ°C/-4ÿ°F or below) for a long time. This is caused by the No.1, No. 3 and No. 4 rubber hardening due to materia

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-10 100000 POWER TRAIN

Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20ÿ°C/-4ÿ°F or below) for a long time. This is caused by the No.1, No. 3 and No. 4 rubber hardening due to materia

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-23 010000 STEERING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-23 030000 SERVICE BRAKES, HYDRAULIC

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-23 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-23 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-10 110000 ELECTRICAL SYSTEM

Some vehicles may have a “Low Battery Risk. Start Vehicle to Charge 12V Battery” warning message in the instrument cluster and a 30 second alarm sound. This is caused by the vehicle’s electrical control area network (CAN) entering “Sleep Mo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-15 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-08 350000 EQUIPMENT

CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-16 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Some customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-27 110000 ELECTRICAL SYSTEM

Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory DTC U3000:04 (FSC) – Forward sensing camera (FSC) internal m

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-27 350000 EQUIPMENT

Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory DTC U3000:04 (FSC) – Forward sensing camera (FSC) internal m

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-27 260000 FORWARD COLLISION AVOIDANCE

Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory DTC U3000:04 (FSC) – Forward sensing camera (FSC) internal m

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-27 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory DTC U3000:04 (FSC) – Forward sensing camera (FSC) internal m

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-11 160000 STRUCTURE

Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from gaps of the outer mirror body and/or the hinge of the outer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-21 110000 ELECTRICAL SYSTEM

Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT) and the DTC cannot be erased. This is caused by a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-21 350000 EQUIPMENT

Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT) and the DTC cannot be erased. This is caused by a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-21 115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT) and the DTC cannot be erased. This is caused by a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-27 110000 ELECTRICAL SYSTEM

Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-27 170000 LATCHES/LOCKS/LINKAGES

Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-22 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: – Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. – Remote functi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-22 110000 ELECTRICAL SYSTEM

Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: – Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. – Remote functi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-22 350000 EQUIPMENT

Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: – Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. – Remote functi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-21 110000 ELECTRICAL SYSTEM

Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-21 110000 ELECTRICAL SYSTEM

Audio, Navigation, And Phone Concerns With Mazda Connect Infotainment System (7th Generation Models): Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-21 350000 EQUIPMENT

Audio, Navigation, And Phone Concerns With Mazda Connect Infotainment System (7th Generation Models): Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-20 110000 ELECTRICAL SYSTEM

Door Outer Handle Touch Sensor Does Not Lock And/Or Unlock: Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-20 160000 STRUCTURE

Door Outer Handle Touch Sensor Does Not Lock And/Or Unlock: Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-20 350000 EQUIPMENT

Door Outer Handle Touch Sensor Does Not Lock And/Or Unlock: Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-16 160000 STRUCTURE

Rear Outer Door Handle Fails To Return Due To Water Freezing In The Handle: Some vehicles may exhibit the rear outer handle remains pulled out and does not return when the rear outer handle is operated in freezing temperatures. This is cau

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-22 060000 ENGINE AND ENGINE COOLING

New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cott

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-22 100000 POWER TRAIN

New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cott

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-21 110000 ELECTRICAL SYSTEM

Mazda Connect Symptom Troubleshooting (7th Generation Vehicles): Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. No. 1 Blank Screen No. 2. Rear View Camera is not displaye

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-21 350000 EQUIPMENT

Mazda Connect Symptom Troubleshooting (7th Generation Vehicles): Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. No. 1 Blank Screen No. 2. Rear View Camera is not displaye

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-02 160000 STRUCTURE

Fuel Filler Lid Panel Is Deformed: Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-02 350000 EQUIPMENT

Fuel Filler Lid Panel Is Deformed: Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-02 074000 FUEL/PROPULSION SYSTEM (PWS)

Fuel Filler Lid Panel Is Deformed: Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-13 110000 ELECTRICAL SYSTEM

Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work using the remote transmitter button. 2. The door lock/un

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-13 350000 EQUIPMENT

Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work using the remote transmitter button. 2. The door lock/un

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-12-19 350000 EQUIPMENT

MAZDA Mobile start (MMS) cannot communicate with vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-17 100000 POWER TRAIN

Due to a supplier issue, DTC C0061:94 is displayed instead of C0061:96 for Mazda3 and CX-30. Therefore, use the C0061:96 diagnostics on MGSS when DTC C0061:94 is stored.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-17 110000 ELECTRICAL SYSTEM

Due to a supplier issue, DTC C0061:94 is displayed instead of C0061:96 for Mazda3 and CX-30. Therefore, use the C0061:96 diagnostics on MGSS when DTC C0061:94 is stored.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-04 110000 ELECTRICAL SYSTEM

For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-04 350000 EQUIPMENT

For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-17 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

FORWARD SENSING CAMERA (FSC) DYNAMIC AIMING NOT COMPLETED AND/OR DTC B14F0:76 STORED. CAUTION: DO NOT turn the igintion OFF after dynamic aiming starts until aiming has completed or aiming timeout. If the ignition is turned OFF, the VCM wil

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-30 118000 ELECTRICAL SYSTEM:SOFTWARE

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-30 171200 LATCHES/LOCKS/LINKAGES:DOORS:LOCK

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-06 118000 ELECTRICAL SYSTEM:SOFTWARE

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-07 110000 ELECTRICAL SYSTEM

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-15 350000 EQUIPMENT

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-15 356000 EQUIPMENT ADAPTIVE/MOBILITY

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-13 350000 EQUIPMENT

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-13 110000 ELECTRICAL SYSTEM

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-16 353200 EQUIPMENT:ELECTRICAL:ANTENNA

Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-07 110000 ELECTRICAL SYSTEM

Beginning with July 1st vehicle production, vehicles will no longer have the In-Vehicle Digital Ownerâ¿¿s Manual (IVDOM) installed. 2021 CX-30 vehicles with VINs 3MVDM******300001 or greater (produced on or after July 1, 2021), 2021 Mazd

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-07 356000 EQUIPMENT ADAPTIVE/MOBILITY

Beginning with July 1st vehicle production, vehicles will no longer have the In-Vehicle Digital Ownerâ¿¿s Manual (IVDOM) installed. 2021 CX-30 vehicles with VINs 3MVDM******300001 or greater (produced on or after July 1, 2021), 2021 Mazd

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-04 130000 VISIBILITY

The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-04 350000 EQUIPMENT

The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-04 356000 EQUIPMENT ADAPTIVE/MOBILITY

The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-04 118420 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS

The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-07 350000 EQUIPMENT

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-15 060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-15 100000 POWER TRAIN

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-13 060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-13 100000 POWER TRAIN

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-13 350000 EQUIPMENT

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-13 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-27 130000 VISIBILITY

Some customers may complain that the driverâ¿¿s side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass causing the mirror to vibrate when the vehicle body vibrates at

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-27 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Some customers may complain that the driverâ¿¿s side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass causing the mirror to vibrate when the vehicle body vibrates at

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-27 350000 EQUIPMENT

Some customers may complain that the driverâ¿¿s side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass causing the mirror to vibrate when the vehicle body vibrates at

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-27 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain that the driverâ¿¿s side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass causing the mirror to vibrate when the vehicle body vibrates at

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-08 070000 FUEL SYSTEM, GASOLINE

When opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler lid box area. They may complain about dried sand causing poor appearance. Since the drain hole on the dust cover is located in an imp

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-08 090000 FUEL SYSTEM, OTHER

When opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler lid box area. They may complain about dried sand causing poor appearance. Since the drain hole on the dust cover is located in an imp

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-08 350000 EQUIPMENT

When opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler lid box area. They may complain about dried sand causing poor appearance. Since the drain hole on the dust cover is located in an imp

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-13 070000 FUEL SYSTEM, GASOLINE

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-13 090000 FUEL SYSTEM, OTHER

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-27 060000 ENGINE AND ENGINE COOLING

Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-28 110000 ELECTRICAL SYSTEM

MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-28 350000 EQUIPMENT

MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-16 060000 ENGINE AND ENGINE COOLING

If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wra

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-14 110000 ELECTRICAL SYSTEM

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-14 350000 EQUIPMENT

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-14 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-13 110000 ELECTRICAL SYSTEM

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-13 350000 EQUIPMENT

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-24 060000 ENGINE AND ENGINE COOLING

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-24 100000 POWER TRAIN

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-10 162300 STRUCTURE:BODY:DOOR

Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from gaps of the outer mirror body and/or the hinge of the outer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-17 350000 EQUIPMENT

This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-06 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-24 060000 ENGINE AND ENGINE COOLING

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-24 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-05 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-07-13 030000 SERVICE BRAKES, HYDRAULIC

When switching to the maintenance mode, U3000:53 and the related DTCs are stored, but the DTCs will not be cleared automatically after finishing the maintenance mode. It is necessary to clear the DTCs completely after performing the brake s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-07-01 350000 EQUIPMENT

If both key transmitters are lost, MDARS key programming functions may be missing, not allowing new key transmitters to be added. Use the procedure below to program new key transmitters when both keys are lost.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-07-15 130000 VISIBILITY

Some customers may complain that the frequency of replenishing the window washer liquid is higher than expected, or they may complain of leakage at around the washer motor (1).This is caused by a crack that may occur at the joint section of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-07-07 160000 STRUCTURE

Some vehicles may exhibit water leaking into the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. This is caused by one of the following: Sinc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-07-19 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-02 110000 ELECTRICAL SYSTEM

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-02 356000 EQUIPMENT ADAPTIVE/MOBILITY

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-04 110000 ELECTRICAL SYSTEM

APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-04 350000 EQUIPMENT

APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-24 350000 EQUIPMENT

MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-24 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-02 060000 ENGINE AND ENGINE COOLING

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-02 120000 EXTERIOR LIGHTING

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-02 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-15 060000 ENGINE AND ENGINE COOLING

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-15 030000 BRAKES (PWS)

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-15 350000 EQUIPMENT

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-04 110000 ELECTRICAL SYSTEM

Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: i-ACTIVSENSE warning light ON (1), Smart Brake Support (SBS) indicator li

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-04 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: i-ACTIVSENSE warning light ON (1), Smart Brake Support (SBS) indicator li

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-09 350000 EQUIPMENT

Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the “Attachments” section onc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-10 060000 ENGINE AND ENGINE COOLING

Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine wil

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-10 110000 ELECTRICAL SYSTEM

Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine wil

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-10 170000 LATCHES/LOCKS/LINKAGES

Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine wil

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-17 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about the following braking concerns when coming to a stop while following a vehicle ahead using Mazda Radar Cruise Control with Stop and Go function (MRCC). Harder braking at slow speeds just before a complete s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-17 030000 BRAKES (PWS)

Some customers may complain about the following braking concerns when coming to a stop while following a vehicle ahead using Mazda Radar Cruise Control with Stop and Go function (MRCC). Harder braking at slow speeds just before a complete s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-01 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-24 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-17 160000 STRUCTURE

Some vehicles may exhibit that the liftgate interferes with the rear bumper when closed forcefully, resulting in damaged paint on the rear bumper. Due to variations of the clearance between the liftgate and the rear bumper, the bottom edge

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-07 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-06 060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-04 350000 EQUIPMENT

Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-24 110000 ELECTRICAL SYSTEM

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-24 356000 EQUIPMENT ADAPTIVE/MOBILITY

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-03 180000 VEHICLE SPEED CONTROL

Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-03 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-03 260000 FORWARD COLLISION AVOIDANCE

Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-10 060000 ENGINE AND ENGINE COOLING

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-10 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-11 060000 ENGINE AND ENGINE COOLING

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-11 120000 EXTERIOR LIGHTING

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-11 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-24 060000 ENGINE AND ENGINE COOLING

When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-24 356000 EQUIPMENT ADAPTIVE/MOBILITY

When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-18 120000 EXTERIOR LIGHTING

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-18 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-18 260000 FORWARD COLLISION AVOIDANCE

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-18 270000 LANE DEPARTURE

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-13 350000 EQUIPMENT

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-05 060000 ENGINE AND ENGINE COOLING

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-05 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-05 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-25 110000 ELECTRICAL SYSTEM

Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-25 170000 LATCHES/LOCKS/LINKAGES

Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-07 060000 ENGINE AND ENGINE COOLING

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-07 110000 ELECTRICAL SYSTEM

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-07 350000 EQUIPMENT

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-11 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-27 110000 ELECTRICAL SYSTEM

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-26 350000 EQUIPMENT

APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlayâ¿¢ / Android Autoâ¿¢, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment ->

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-27 350000 EQUIPMENT

Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-27 110000 ELECTRICAL SYSTEM

Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine wil

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-30 060000 ENGINE AND ENGINE COOLING

Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and im

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-30 060000 ENGINE AND ENGINE COOLING

Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubble

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-12 100000 POWER TRAIN

Some vehicles may exhibit that the active air shutter is working, but DTC P05A0:00 (Active air shutter: Opening angle abnormality (sticking)) is stored in memory. This is caused by improper control software of the PCM detecting the DTC imme

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-14 350000 EQUIPMENT

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-07 350000 EQUIPMENT

Some customers may complain about an infotainment reboot and the infotainment system recovers if the Navigation SD card is removed (see attached video). NOTE: This concern may be present on a 2019-2020 Mazda3 or a 2020 CX-30 after the custo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-21 260000 FORWARD COLLISION AVOIDANCE

If driving on roads with few vehicles or obstructions ahead for the front radar sensor to detect, and a Safety and Driver Support Systems Temporarily Disabled. Front Radar Obscured. Drive Safely message is temporarily displayed, this does n

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-07 350000 EQUIPMENT

MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-02 130000 VISIBILITY

When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. To reduce the risk of this occurrence, the AUTO func

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-15 160000 STRUCTURE

Some vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish. Since the front door glass run channel is not fixed to the door strongly enough for the following situations, cycles of door opera

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-02 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may notice an unexpected collision warning or automatic braking while reversing. This concern may be due to the parking assist unit software. The Smart Brake Support (SBS-R) system may be detecting an unintended obstruction a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-22 060000 ENGINE AND ENGINE COOLING

Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant tempe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-08 110000 ELECTRICAL SYSTEM

Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-12 110000 ELECTRICAL SYSTEM

Some vehicles (equipped with the Electrical supply unit (ESU) BCKA-67-5Z0B) may exhibit that DTC B2002:49 [BODY CONTROL MODULE (BCM) – Electrical supply unit (ESU) internal malfunction (No warning/indicator light ON)] will not clear with th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-15 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-15 120000 EXTERIOR LIGHTING

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-15 170000 LATCHES/LOCKS/LINKAGES

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-15 356000 EQUIPMENT ADAPTIVE/MOBILITY

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-15 060000 ENGINE AND ENGINE COOLING

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-15 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-08 060000 ENGINE AND ENGINE COOLING

CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-16 110000 ELECTRICAL SYSTEM

Some customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-16 120000 EXTERIOR LIGHTING

Some customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-16 350000 EQUIPMENT

Some customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-16 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-16 110000 ELECTRICAL SYSTEM

MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-16 350000 EQUIPMENT

MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-16 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-09 118000 ELECTRICAL SYSTEM:SOFTWARE

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-03 350000 EQUIPMENT

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-03 356000 EQUIPMENT ADAPTIVE/MOBILITY

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-02 350000 EQUIPMENT

Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant tempe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-09 110000 ELECTRICAL SYSTEM

CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-15 110000 ELECTRICAL SYSTEM

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: Connected Vehicle, Connected Vehicle Maintenance Mode, Mazda Connected Vehicle Viewer (MCVV).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-22 060000 ENGINE AND ENGINE COOLING

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-22 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-02 060000 ENGINE AND ENGINE COOLING

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-02 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-22 120000 EXTERIOR LIGHTING

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-22 170000 LATCHES/LOCKS/LINKAGES

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-22 356000 EQUIPMENT ADAPTIVE/MOBILITY

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-02 060000 ENGINE AND ENGINE COOLING

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-02 120000 EXTERIOR LIGHTING

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-02 170000 LATCHES/LOCKS/LINKAGES

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-25 060000 ENGINE AND ENGINE COOLING

Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-25 162300 STRUCTURE:BODY:DOOR

Some customers or technicians (during PDI) may have concerns with the front doors sticking (especially on hot days) and/or poor appearance, fitment, alignment or gaps with the front and rear door sash molding. These concerns may be related

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-22 060000 ENGINE AND ENGINE COOLING

Mazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. NOTE: A new M

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-22 110000 ELECTRICAL SYSTEM

Mazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. NOTE: A new M

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-22 170000 LATCHES/LOCKS/LINKAGES

Mazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. NOTE: A new M

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-22 350000 EQUIPMENT

Mazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. NOTE: A new M

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-08 110000 ELECTRICAL SYSTEM

The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-08 110000 ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-25 163200 STRUCTURE:INTERIOR PANELS:DOOR

Some vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish.Since the front door glass run channel is not fixed to the door strongly enough for the following situations, cycles of door operat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-22 020000 SUSPENSION

Some vehicles may exhibit a rattle noise from the front suspension when driving over bumps or on a road with a wavy surface. The noise may be caused by the mounting rubber (1) because of insufficient clearance between the rubber and the met

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-30 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may notice white lines appearing across the instrument cluster (as shown below). The white lines may be caused during the production process where poor contact occurs at the internal LCD terminals.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-12 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some customers may complain that the A/C blows warm air while idling after restarting a warm engine. This is caused by improper control software of the PCM not allowing the active air shutter to open properly, resulting in lower cooling per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-12 118000 ELECTRICAL SYSTEM:SOFTWARE

Some customers may complain that the A/C blows warm air while idling after restarting a warm engine. This is caused by improper control software of the PCM not allowing the active air shutter to open properly, resulting in lower cooling per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-20 118000 ELECTRICAL SYSTEM:SOFTWARE

AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-20 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-13 118000 ELECTRICAL SYSTEM:SOFTWARE

AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-13 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-09 042510 SERVICE BRAKES, AIR:SUPPLY:LOW PRESSURE WARNING:SWITCH

If a customer comes in with the following concerns: ï¿· OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON. ï¿· DTC P055F and/or P0524 stored. ï¿· No driveability concern or engine mechanical noise. ï¿· Outside the VIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-03 118420 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS

Some vehicles may exhibit that both sides (right and left sides) of the Blind Spot Monitoring (BSM) and Rear Cross Traffic Alert (RCTA) system do not work

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-17 350000 EQUIPMENT

Some vehicles may exhibit water entering the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-10 353200 EQUIPMENT:ELECTRICAL:ANTENNA

Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-10 350000 EQUIPMENT

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-29 356000 EQUIPMENT ADAPTIVE/MOBILITY

Section 6 of the Wireless Charging Pad instructions call for the use of an “ultrasonic cutter” to cut a rectangular hole for the harness to pass through and to serve as an access point to pop the wireless charger base out should service be

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-29 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete. This may be caused by: Faulty front radar sensor software logic (MDARS showing the front radar dynamic aiming is incomplete although the proced

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-29 270000 LANE DEPARTURE

Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete. This may be caused by: Faulty front radar sensor software logic (MDARS showing the front radar dynamic aiming is incomplete although the proced

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-07 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some customers may complain that after accelerating in hot weather, the A/C blows warm air for a longer time than other models. This is caused by improper control software of the PCM not allowing the A/C compressor to resume properly after

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-07 103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Some customers may complain that after accelerating in hot weather, the A/C blows warm air for a longer time than other models. This is caused by improper control software of the PCM not allowing the A/C compressor to resume properly after

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-18 103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-09 060000 ENGINE AND ENGINE COOLING

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-09 160000 STRUCTURE

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-09 356000 EQUIPMENT ADAPTIVE/MOBILITY

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-07 060000 ENGINE AND ENGINE COOLING

Some customers may complain that after accelerating in hot weather, the A/C blows warm air for a longer time than other models. This is caused by improper control software of the PCM not allowing the A/C compressor to resume properly after

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-18 100000 POWER TRAIN

Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-17 110000 ELECTRICAL SYSTEM

Some customers may experience a no start because the battery is discharged after the vehicle is parked for more than 8 hours. This may be caused by one or more of the following, resulting in excessive parasitic draw (dark current) on the ba

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-30 350000 EQUIPMENT

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-30 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-06 110000 ELECTRICAL SYSTEM

When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-06 350000 EQUIPMENT

When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-06 356000 EQUIPMENT ADAPTIVE/MOBILITY

When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-17 060000 ENGINE AND ENGINE COOLING

HVAC SYSTEM BLOWS HOT AIR UNDER ACCELERATION. Some customers may complain that the HVAC system blows hot air on occasion (blows cold air, then hot air, then cold air again). The customer may notice that it is more pronounced when they first

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-17 350000 EQUIPMENT

HVAC SYSTEM BLOWS HOT AIR UNDER ACCELERATION. Some customers may complain that the HVAC system blows hot air on occasion (blows cold air, then hot air, then cold air again). The customer may notice that it is more pronounced when they first

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-17 130000 VISIBILITY

FORWARD SENSING CAMERA (FSC) DYNAMIC AIMING NOT COMPLETED AND/OR DTC B14F0:76 STORED. CAUTION: DO NOT turn the igintion OFF after dynamic aiming starts until aiming has completed or aiming timeout. If the ignition is turned OFF, the VCM wil

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-17 356000 EQUIPMENT ADAPTIVE/MOBILITY

FORWARD SENSING CAMERA (FSC) DYNAMIC AIMING NOT COMPLETED AND/OR DTC B14F0:76 STORED. CAUTION: DO NOT turn the igintion OFF after dynamic aiming starts until aiming has completed or aiming timeout. If the ignition is turned OFF, the VCM wil

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-30 060000 ENGINE AND ENGINE COOLING

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-30 160000 STRUCTURE

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-30 356000 EQUIPMENT ADAPTIVE/MOBILITY

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-06 060000 ENGINE AND ENGINE COOLING

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-06 120000 EXTERIOR LIGHTING

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-06 160000 STRUCTURE

IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-03 060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-03 110000 ELECTRICAL SYSTEM

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-02 060000 ENGINE AND ENGINE COOLING

Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant tempe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-09 060000 ENGINE AND ENGINE COOLING

CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-09 120000 EXTERIOR LIGHTING

CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-09 170000 LATCHES/LOCKS/LINKAGES

CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-09 356000 EQUIPMENT ADAPTIVE/MOBILITY

CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-15 356000 EQUIPMENT ADAPTIVE/MOBILITY

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: Connected Vehicle, Connected Vehicle Maintenance Mode, Mazda Connected Vehicle Viewer (MCVV).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-14 350000 EQUIPMENT

In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-25 160000 STRUCTURE

Some customers may complain about water in the trunk compartment after a car wash or heavy rain. This may be caused by insufficient sealing performance of the trunk lid weatherstrip because the lip of the weatherstrip leans towards the insi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 160000 STRUCTURE

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-12-19 110000 ELECTRICAL SYSTEM

MAZDA Mobile start (MMS) cannot communicate with vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-26 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-26 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-14 060000 ENGINE AND ENGINE COOLING

Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubble

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 010000 STEERING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-03 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit that both sides (right and left sides) of the Blind Spot Monitoring (BSM) and Rear Cross Traffic Alert (RCTA) system do not work

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-03 280000 BACK OVER PREVENTION

Some vehicles may exhibit that both sides (right and left sides) of the Blind Spot Monitoring (BSM) and Rear Cross Traffic Alert (RCTA) system do not work

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-17 160000 STRUCTURE

Some vehicles may exhibit water entering the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-10 110000 ELECTRICAL SYSTEM

Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-10 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-10 220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-19 110000 ELECTRICAL SYSTEM

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-19 356000 EQUIPMENT ADAPTIVE/MOBILITY

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-15 180000 VEHICLE SPEED CONTROL

Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-15 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-13 200000 WHEELS

Some vehicles may display incorrect tire pressures in MAZDA CONNECT and/or the MyMazda App. This may be caused by an incorrect calendar entry (month/day/year) after a battery disconnect or infotainment system software update.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-05 160000 STRUCTURE

Refer to the Repair Procedure when installing the trunk weatherstrip for guidance, otherwise water may enter the trunk during heavy rain or when going through a car wash if it is not installed properly.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 162000 STRUCTURE:BODY

When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-16 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-22 356000 EQUIPMENT ADAPTIVE/MOBILITY

Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) C1 on certain 2020 Mazda3 vehicles equipped with Mazda Connect, and built from June 29, 2019 through September 2, 2019. There are 148 vehicles in the United Stat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-16 356000 EQUIPMENT ADAPTIVE/MOBILITY

Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) C1 on certain 2020 Mazda3 vehicles equipped with Mazda Connect, and built from June 29, 2019 through September 2, 2019. There are 148 vehicles in the United Stat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-16 280000 BACK OVER PREVENTION

MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-28 060000 ENGINE AND ENGINE COOLING

Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-28 350000 EQUIPMENT

Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-15 110000 ELECTRICAL SYSTEM

APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-15 350000 EQUIPMENT

APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-12 350000 EQUIPMENT

ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-28 110000 ELECTRICAL SYSTEM

CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-19 350000 EQUIPMENT

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-19 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-19 060000 ENGINE AND ENGINE COOLING

Some customers may experience an ⿿In-Vehicle Network Malfunction⿝ message appearing in the instrument cluster. This concern occurs when turning the ignition on or starting the engine when the battery is at 8 volts or lower (vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-19 110000 ELECTRICAL SYSTEM

Some customers may experience an ⿿In-Vehicle Network Malfunction⿝ message appearing in the instrument cluster. This concern occurs when turning the ignition on or starting the engine when the battery is at 8 volts or lower (vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-13 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit that DTC B2002:49 will not clear with the Mazda Modular Diagnostic System (MMDS). Applicable vehicles are equipped with the Electrical supply unit (ESU) BCKA-67-5Z0B. ï¿· DTC B2002:49 [BODY CONTROL MODULE (BCM)]

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-30 130000 VISIBILITY

Some customers may notice white lines appearing across the instrument cluster (as shown below). The white lines may be caused during the production process where poor contact occurs at the internal LCD terminals.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-12 060000 ENGINE AND ENGINE COOLING

Some customers may complain that the A/C blows warm air while idling after restarting a warm engine. This is caused by improper control software of the PCM not allowing the active air shutter to open properly, resulting in lower cooling per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-12 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain that the A/C blows warm air while idling after restarting a warm engine. This is caused by improper control software of the PCM not allowing the active air shutter to open properly, resulting in lower cooling per

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-20 356000 EQUIPMENT ADAPTIVE/MOBILITY

AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-13 356000 EQUIPMENT ADAPTIVE/MOBILITY

AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-21 350000 EQUIPMENT

Customer Service Program (CSP)04 – Connected Services Deactivated – 2020 CX-30 and Mazda3.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-22 110000 ELECTRICAL SYSTEM

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-18 110000 ELECTRICAL SYSTEM

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-18 100000 POWER TRAIN

When performing any service or repair on a customer’s 2020 Mazda3 or CX-30, use MDARS to switch to Restricted Transmitting Mode. Restricted Transmitting Mode: Restricts MyMazda App remote functions. Prevents error messages being sent to the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-05 264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-18 353000 EQUIPMENT:ELECTRICAL

Some customers may complain about any of the following: Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-18 350000 EQUIPMENT

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: Connected Vehicle, Connected Vehicle Maintenance Mode, Mazda Connected Vehicle Viewer (MCVV).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-08 110000 ELECTRICAL SYSTEM

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-08 350000 EQUIPMENT

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-11 350000 EQUIPMENT

In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-29 356000 EQUIPMENT ADAPTIVE/MOBILITY

When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-02 060000 ENGINE AND ENGINE COOLING

Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT: ï¿· The engine will not s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-02 110000 ELECTRICAL SYSTEM

Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT: ï¿· The engine will not s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-02 350000 EQUIPMENT

Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT: ï¿· The engine will not s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-24 060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats and cotters (IN/EX) are included in the new assemb

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-22 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some customers may complain that the HVAC system blows hot air on occasion (blows cold air, then hot air, then cold air again). The customer may notice that it is more pronounced when they first start driving the vehicle and/or when acceler

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-10 162300 STRUCTURE:BODY:DOOR

Some customers or technicians (during PDI) may have concerns with the front doors sticking (especially on hot days) and/or poor appearance, fitment, alignment or gaps with the front and rear door sash molding. These concerns may be related

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-29 060000 ENGINE AND ENGINE COOLING

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-29 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-28 060000 ENGINE AND ENGINE COOLING

Some customers may expierience an engine no start condition where the engine will only start by holding the key transmitter over the Start/Stop button and DTC B13D3:97 (Remote transmitter registration work not completed) is stored. This may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-28 350000 EQUIPMENT

Some customers may expierience an engine no start condition where the engine will only start by holding the key transmitter over the Start/Stop button and DTC B13D3:97 (Remote transmitter registration work not completed) is stored. This may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-14 130000 VISIBILITY

FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-14 356000 EQUIPMENT ADAPTIVE/MOBILITY

FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-14 260000 FORWARD COLLISION AVOIDANCE

FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-14 270000 LANE DEPARTURE

FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-02 200000 WHEELS

Some vehicles may display incorrect tire pressures in MAZDA CONNECT. This may be caused by an incorrect calendar entry (month/day/year) after a battery disconnect or infotainment system software update.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-01 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit DTC U2120:00 and/or U2500:82 stored in memory and the i-ACTIVSENSE warning light (amber) ON when turning ON the ignition after any electronic control unit (ECU) is reprogramed or configured using MDARS. NOTE: ECU s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-01 260000 FORWARD COLLISION AVOIDANCE

Some vehicles may exhibit DTC U2120:00 and/or U2500:82 stored in memory and the i-ACTIVSENSE warning light (amber) ON when turning ON the ignition after any electronic control unit (ECU) is reprogramed or configured using MDARS. NOTE: ECU s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-27 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DRW29 – 2020 CX-3, CX-30, CX-5, CX-9, MAZDA6 AND MAZDA3 – SECOND PDI OF ALLOCATED FLEET VEHICLES: Concern Outline: There are 597 vehicles contained in this DRW, and all had a paid Pre-Delivery Inspection performed at the port and were to be

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-27 110000 ELECTRICAL SYSTEM

When the vehicle is in sleep mode, some customers may experience a failed remote control attempt using the MyMazda APP, however, the second attempt works fine and no DTCs are stored. Remote control functions: – Remote Engine Start/Remote En

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-27 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

When the vehicle is in sleep mode, some customers may experience a failed remote control attempt using the MyMazda APP, however, the second attempt works fine and no DTCs are stored. Remote control functions: – Remote Engine Start/Remote En

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-27 350000 EQUIPMENT

When the vehicle is in sleep mode, some customers may experience a failed remote control attempt using the MyMazda APP, however, the second attempt works fine and no DTCs are stored. Remote control functions: – Remote Engine Start/Remote En

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-27 060000 ENGINE (PWS)

When the vehicle is in sleep mode, some customers may experience a failed remote control attempt using the MyMazda APP, however, the second attempt works fine and no DTCs are stored. Remote control functions: – Remote Engine Start/Remote En

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-15 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles equipped with Smart Brake Support (SBS) may exhibit a front radar system malfunction message in the instrument cluster with DTC C1A67:04 (front radar sensor internal malfunction) stored in memory. This may be caused by water p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-15 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles equipped with Smart Brake Support (SBS) may exhibit a front radar system malfunction message in the instrument cluster with DTC C1A67:04 (front radar sensor internal malfunction) stored in memory. This may be caused by water p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-15 264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

Some vehicles equipped with Smart Brake Support (SBS) may exhibit a front radar system malfunction message in the instrument cluster with DTC C1A67:04 (front radar sensor internal malfunction) stored in memory. This may be caused by water p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-06 160000 STRUCTURE

Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-06 350000 EQUIPMENT

Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-06 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-20 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-16 350000 EQUIPMENT

Some customers may hear a repeating click sound when using the HVAC system. The click sound may be caused by the air mix doors moving back and forth. This concern has been eliminated by a dash-electrical supply unit control software modific

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-16 118000 ELECTRICAL SYSTEM:SOFTWARE

Some customers may hear a repeating click sound when using the HVAC system. The click sound may be caused by the air mix doors moving back and forth. This concern has been eliminated by a dash-electrical supply unit control software modific

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-08 060000 ENGINE AND ENGINE COOLING

Some customers may complain about a very low frequency noise and/or vibration felt at the steering wheel, the floor and/or the seats when driving at 1500-1650 rpm in any gear position. This may be caused by normal vehicle behavior while the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-08 110000 ELECTRICAL SYSTEM

Some customers may complain about a very low frequency noise and/or vibration felt at the steering wheel, the floor and/or the seats when driving at 1500-1650 rpm in any gear position. This may be caused by normal vehicle behavior while the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-08 350000 EQUIPMENT

Some customers may complain about a very low frequency noise and/or vibration felt at the steering wheel, the floor and/or the seats when driving at 1500-1650 rpm in any gear position. This may be caused by normal vehicle behavior while the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-16 060000 ENGINE AND ENGINE COOLING

Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. This is caused by improper logic written in the PCM fo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-16 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. This is caused by improper logic written in the PCM fo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-16 110000 ELECTRICAL SYSTEM

Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. This is caused by improper logic written in the PCM fo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-23 356000 EQUIPMENT ADAPTIVE/MOBILITY

When replacing the Body Control Module (BCM) in a 7th generation vehicle, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new B

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-01 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-01 356000 EQUIPMENT ADAPTIVE/MOBILITY

When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-01 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

During BCM replacement, MDARS may display a Configuration Error warning message. This may be caused by any of the following:ï¿· Poor internet connection ï¿· MDARS failureï¿· Low Battery. Perform the BCM Recovery Procedure below to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-01 350000 EQUIPMENT

During BCM replacement, MDARS may display a Configuration Error warning message. This may be caused by any of the following:ï¿· Poor internet connection ï¿· MDARS failureï¿· Low Battery. Perform the BCM Recovery Procedure below to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-10 350000 EQUIPMENT

Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunctionï¿· B119F:13 (TCU – TEL antenna

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-10 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunctionï¿· B119F:13 (TCU – TEL antenna

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-22 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-22 280000 BACK OVER PREVENTION

MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-23 060000 ENGINE AND ENGINE COOLING

Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubble

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-03 110000 ELECTRICAL SYSTEM

When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-20 060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-05 060000 ENGINE AND ENGINE COOLING

A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-10 060000 ENGINE AND ENGINE COOLING

Some customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020 CX30. Inform the customer that Mazda is actively investigating this issue and apologizes for any inconvenience. Mazda would like to req

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-07 110000 ELECTRICAL SYSTEM

On some vehicles, the Commander switch might be inoperative. This could be caused by fuse F13 (15A) being removed instead of F15 (15A) at the factory in the lower panel compartment on the left side of the steering wheel.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-03 350000 EQUIPMENT

MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-21 060000 ENGINE AND ENGINE COOLING

Some customers may not be comfortable with being notified of an engine stall due to an error when operating the clutch pedal. When the engine stalls, the charging system warning light is illuminated and a vehicle malfunction notification is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-21 101100 POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)

Some customers may not be comfortable with being notified of an engine stall due to an error when operating the clutch pedal. When the engine stalls, the charging system warning light is illuminated and a vehicle malfunction notification is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-21 118000 ELECTRICAL SYSTEM:SOFTWARE

Some customers may not be comfortable with being notified of an engine stall due to an error when operating the clutch pedal. When the engine stalls, the charging system warning light is illuminated and a vehicle malfunction notification is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-21 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles equipped with Smart Brake Support (SBS) may exhibit a front radar system malfunction message in the instrument cluster with DTC C1A67:04 (front radar sensor internal malfunction) stored in memory. This may be caused by water p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-21 030000 BRAKES (PWS)

Some vehicles equipped with Smart Brake Support (SBS) may exhibit a front radar system malfunction message in the instrument cluster with DTC C1A67:04 (front radar sensor internal malfunction) stored in memory. This may be caused by water p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-27 220000 SEATS

Some customers may complain about a squeaking noise when sliding the front seat. This is caused by a deformed front seat side bolster that rubs on the rear console lid. To eliminate this concern, the shape of the front seats has been change

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-13 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance.This concern is caused by the lid box not having enough water drainage capability which leads to the accumula

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-22 060000 ENGINE AND ENGINE COOLING

If a customer comes in with the following concerns, perform the inspection procedure. ï¿· OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON. ï¿· DTC P055F and/or P0524 stored. ï¿· No driveability concern or engine mechan

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-26 060000 ENGINE AND ENGINE COOLING

Some customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020 CX30. Inform the customer that Mazda is actively investigating this issue and apologizes for any inconvenience. Mazda would like to req

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-12 060000 ENGINE AND ENGINE COOLING

Some customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020 CX30. Inform the customer that Mazda is actively investigating this issue and apologizes for any inconvenience. Mazda would like to req

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-10 100000 POWER TRAIN

When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured A/T)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-23 130000 VISIBILITY

FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: The road lane markings are covered by snow and are not visible. There are no road lane markings on the road surface. The road is w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-23 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: The road lane markings are covered by snow and are not visible. There are no road lane markings on the road surface. The road is w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-23 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA

FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: The road lane markings are covered by snow and are not visible. There are no road lane markings on the road surface. The road is w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-01 353000 EQUIPMENT:ELECTRICAL

Some customers may complain about any of the following: Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-29 110000 ELECTRICAL SYSTEM

Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-29 353000 EQUIPMENT:ELECTRICAL

Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-29 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-23 353000 EQUIPMENT:ELECTRICAL

Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-23 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-23 118000 ELECTRICAL SYSTEM:SOFTWARE

Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-05 353000 EQUIPMENT:ELECTRICAL

Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B1252:87 TCU – Communicati

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-05 118000 ELECTRICAL SYSTEM:SOFTWARE

Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B1252:87 TCU – Communicati

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-23 353000 EQUIPMENT:ELECTRICAL

MAZDA CONNECT Software Version 11002 NOTE: â¿¿2019 Mazda3 owners may notice an icon in their infotainmentâ¿¿s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest versi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-23 118000 ELECTRICAL SYSTEM:SOFTWARE

MAZDA CONNECT Software Version 11002 NOTE: â¿¿2019 Mazda3 owners may notice an icon in their infotainmentâ¿¿s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest versi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-29 353000 EQUIPMENT:ELECTRICAL

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-01 350000 EQUIPMENT

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-09 042500 SERVICE BRAKES, AIR:SUPPLY:LOW PRESSURE WARNING

If a customer comes in with the following concerns: ï¿· OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON. ï¿· DTC P055F and/or P0524 stored. ï¿· No driveability concern or engine mechanical noise. ï¿· Outside the VIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-09 060000 ENGINE AND ENGINE COOLING

If a customer comes in with the following concerns: ï¿· OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON. ï¿· DTC P055F and/or P0524 stored. ï¿· No driveability concern or engine mechanical noise. ï¿· Outside the VIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-25 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-25 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-04 100000 POWER TRAIN

Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-04 118000 ELECTRICAL SYSTEM:SOFTWARE

Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-04 060000 ENGINE (PWS)

Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-22 060000 ENGINE AND ENGINE COOLING

Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. The PCM software has been modified to avoid the unnece

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-22 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. The PCM software has been modified to avoid the unnece

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-22 118000 ELECTRICAL SYSTEM:SOFTWARE

Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. The PCM software has been modified to avoid the unnece

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-24 100000 POWER TRAIN

Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-24 118000 ELECTRICAL SYSTEM:SOFTWARE

Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-02 020000 SUSPENSION

Some vehicles may exhibit a rattle noise from the front suspension when driving over bumps or on a road with a wavy surface. The noise may be caused by the mounting rubber (1) because of insufficient clearance between the rubber and the met

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-02 350000 EQUIPMENT

Some vehicles may exhibit a rattle noise from the front suspension when driving over bumps or on a road with a wavy surface. The noise may be caused by the mounting rubber (1) because of insufficient clearance between the rubber and the met

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-30 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience the check engine light on with DTCs P2096:00, P2097:00 and/or P0524:00 that cannot be cleared by itself, and the check engine light stays on even if the detection condition has gone.ï¿· P2096:00 – Air fuel to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-08 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11002 or later). MAZDA CONNECT Software Version 11002 NOTE: â¿¿Mazda3 owners may notice an icon in their

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-23 130000 VISIBILITY

Some customers may notice white lines appearing across the instrument cluster (as shown below). The white lines may be caused during the production process where poor contact occurs at the internal LCD terminals.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-23 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may notice white lines appearing across the instrument cluster (as shown below). The white lines may be caused during the production process where poor contact occurs at the internal LCD terminals.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-23 110000 ELECTRICAL SYSTEM

Some customers may experience that the door locks may not operate using the touch sensor on the outer door handle while parked in a parking space surrounded by concrete walls, but will operate when using the remote transmitter. This concern

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-23 170000 LATCHES/LOCKS/LINKAGES

Some customers may experience that the door locks may not operate using the touch sensor on the outer door handle while parked in a parking space surrounded by concrete walls, but will operate when using the remote transmitter. This concern

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-23 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience that the door locks may not operate using the touch sensor on the outer door handle while parked in a parking space surrounded by concrete walls, but will operate when using the remote transmitter. This concern

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-17 110000 ELECTRICAL SYSTEM

Some customers may find that they cannot lock their vehicle when using the touch sensor (shown below) on the front door handle, however, they can unlock the vehicle. This concern may occur after the vehicle has been recently washed and wate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-17 170000 LATCHES/LOCKS/LINKAGES

Some customers may find that they cannot lock their vehicle when using the touch sensor (shown below) on the front door handle, however, they can unlock the vehicle. This concern may occur after the vehicle has been recently washed and wate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-15 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience ÿ¿Ultrasonic sensor malfunctionÿ¿ÿ warning message displayed in the instrument cluster when driving or at a stop. The warning message continues until the ignition is turned off. Upon inspection, one or m

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-15 350000 EQUIPMENT

Some customers may notice that the temperature setting of the automatic climate control may not change when the temperature dial is operated very slowly. Due to improper control logic of the automatic climate control unit (IP-ESU), turning

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-15 350000 EQUIPMENT

Some customers may notice that the temperature setting of the automatic climate control may not change when the temperature dial is operated very slowly. Due to improper control logic of the automatic climate control unit (IP-ESU), turning

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-03 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-03 200000 WHEELS

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-11 350000 EQUIPMENT

Some customers may experience a no start because the battery is discharged after the vehicle is parked for more than 8 hours. This may be caused by one or more of the following, resulting in excessive parasitic draw (dark current) on the ba

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-11 353000 EQUIPMENT:ELECTRICAL

Some customers may experience a no start because the battery is discharged after the vehicle is parked for more than 8 hours. This may be caused by one or more of the following, resulting in excessive parasitic draw (dark current) on the ba

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-25 160000 STRUCTURE

Some vehicles may exhibit that the liftgate interferes with the rear bumper when closed forcefully, resulting in damaged paint on the rear bumper. Due to variations of the clearance between the liftgate and the rear bumper, the bottom edge

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-25 350000 EQUIPMENT

Some vehicles may exhibit that the liftgate interferes with the rear bumper when closed forcefully, resulting in damaged paint on the rear bumper. Due to variations of the clearance between the liftgate and the rear bumper, the bottom edge

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-25 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit that the liftgate interferes with the rear bumper when closed forcefully, resulting in damaged paint on the rear bumper. Due to variations of the clearance between the liftgate and the rear bumper, the bottom edge

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-15 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-15 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-14 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always do the following: ï¿· Use the GR8 battery charger SST to maintain battery voltage. See SA-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-14 350000 EQUIPMENT

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always do the following: ï¿· Use the GR8 battery charger SST to maintain battery voltage. See SA-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-14 118000 ELECTRICAL SYSTEM:SOFTWARE

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always do the following: ï¿· Use the GR8 battery charger SST to maintain battery voltage. See SA-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-09 060000 ENGINE AND ENGINE COOLING

Some customer’s may complain that the HVAC system only blows warm to cool air (not cold) after starting the vehicle and not moving right away. This may be caused by a closed Active Air Shutter (AAS). Under specific circumstances, the AAS ha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-09 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Some customer’s may complain that the HVAC system only blows warm to cool air (not cold) after starting the vehicle and not moving right away. This may be caused by a closed Active Air Shutter (AAS). Under specific circumstances, the AAS ha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-09 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some customer’s may complain that the HVAC system only blows warm to cool air (not cold) after starting the vehicle and not moving right away. This may be caused by a closed Active Air Shutter (AAS). Under specific circumstances, the AAS ha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-10 060000 ENGINE AND ENGINE COOLING

If you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-10 350000 EQUIPMENT

If you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-08 110000 ELECTRICAL SYSTEM

Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B1252:87 TCU – Communicat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-08 350000 EQUIPMENT

Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B1252:87 TCU – Communicat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-08 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B1252:87 TCU – Communicat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-08 110000 ELECTRICAL SYSTEM

MAZDA CONNECT Software Version 11002. NOTE: ⿿Mazda3 owners may notice an icon in their infotainment⿿s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest version of Mazd

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-08 350000 EQUIPMENT

MAZDA CONNECT Software Version 11002. NOTE: ⿿Mazda3 owners may notice an icon in their infotainment⿿s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest version of Mazd

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-08 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECT Software Version 11002. NOTE: ⿿Mazda3 owners may notice an icon in their infotainment⿿s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest version of Mazd

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-29 110000 ELECTRICAL SYSTEM

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-29 350000 EQUIPMENT

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-29 356000 EQUIPMENT ADAPTIVE/MOBILITY

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-18 110000 ELECTRICAL SYSTEM

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-20 110000 ELECTRICAL SYSTEM

Some customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020 CX-30. Inform the customer that Mazda is actively investigating this issue and apologizes for any inconvenience. Mazda would like to re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-20 060000 ENGINE (PWS)

Some customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020 CX-30. Inform the customer that Mazda is actively investigating this issue and apologizes for any inconvenience. Mazda would like to re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-20 110000 ELECTRICAL SYSTEM

Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-20 060000 ENGINE (PWS)

Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-16 118000 ELECTRICAL SYSTEM:SOFTWARE

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-06 354000 EQUIPMENT:MECHANICAL

In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-19 060000 ENGINE AND ENGINE COOLING

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-19 350000 EQUIPMENT

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-07 110000 ELECTRICAL SYSTEM

Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete, although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-07 350000 EQUIPMENT

Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete, although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-07 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete, although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-07 264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete, although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-12 356000 EQUIPMENT ADAPTIVE/MOBILITY

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-20 200000 WHEELS

Some vehicles may exhibit corrosion of the wheel nuts. This is caused by torsional stress concentrating on the tip of the wheel nut because of the thin and long shape of the nut, which damages the coating and causes the corrosion. To correc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-30 110000 ELECTRICAL SYSTEM

Currently, Mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than the previous transmitter key. Follow the repair procedure if one or both auxiliary keys are lost:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-30 350000 EQUIPMENT

Currently, Mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than the previous transmitter key. Follow the repair procedure if one or both auxiliary keys are lost:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-01 110000 ELECTRICAL SYSTEM

Outline of concern: On certain subject vehicles, it is possible the following concerns may happen when the connectivity service is available. 1. The hands-free capability does not work properly due to a communication error between CMU (Conn

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-01 170000 LATCHES/LOCKS/LINKAGES

Outline of concern: On certain subject vehicles, it is possible the following concerns may happen when the connectivity service is available. 1. The hands-free capability does not work properly due to a communication error between CMU (Conn

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-01 350000 EQUIPMENT

Outline of concern: On certain subject vehicles, it is possible the following concerns may happen when the connectivity service is available. 1. The hands-free capability does not work properly due to a communication error between CMU (Conn

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-01 356000 EQUIPMENT ADAPTIVE/MOBILITY

Outline of concern: On certain subject vehicles, it is possible the following concerns may happen when the connectivity service is available. 1. The hands-free capability does not work properly due to a communication error between CMU (Conn

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-24 060000 ENGINE AND ENGINE COOLING

The “FORCED IGNITION ON PROCEDURE” was made available to dealers through this service alert.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-24 110000 ELECTRICAL SYSTEM

The “FORCED IGNITION ON PROCEDURE” was made available to dealers through this service alert.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-17 110000 ELECTRICAL SYSTEM

On 7th generation vehicle (2019-2020 Mazda3 (BP) and 2020 CX-30 (DM)), when the door is opened/closed with the ignition switch off, the battery current is approximately 7A, which is three times larger than previous generation models (2.5A o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-17 350000 EQUIPMENT

On 7th generation vehicle (2019-2020 Mazda3 (BP) and 2020 CX-30 (DM)), when the door is opened/closed with the ignition switch off, the battery current is approximately 7A, which is three times larger than previous generation models (2.5A o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-02 120000 EXTERIOR LIGHTING

Some customers may complain about an instrument cluster warning message “Auto Light System Malfunction. Turn On/Off Lights Manually”. DTC B10AD:09 (Humidity sensor/solar radiation sensor/auto light sensor/rain sensor malfunction) may also b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-18 100000 POWER TRAIN

WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-18 980000 UNKNOWN OR OTHER

WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-05 060000 ENGINE AND ENGINE COOLING

GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-05 100000 POWER TRAIN

GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-29 100000 POWER TRAIN

Some customers may complain about any of the following:Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors .This may be caused by a damaged headlight assembly an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-29 110000 ELECTRICAL SYSTEM

Some customers may complain about any of the following:Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors .This may be caused by a damaged headlight assembly an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-29 120000 EXTERIOR LIGHTING

Some customers may complain about any of the following:Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors .This may be caused by a damaged headlight assembly an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-29 350000 EQUIPMENT

Some customers may complain about any of the following:Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors .This may be caused by a damaged headlight assembly an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-29 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about any of the following:Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors .This may be caused by a damaged headlight assembly an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-24 110000 ELECTRICAL SYSTEM

BODY CONTROL MODULE (BCM), VEHICLE CONTROL MODULE (VCM) OR INSTRUMENT CLUSTER (IC) MDARS SOFTWARE UPDATE FAILURE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-24 350000 EQUIPMENT

BODY CONTROL MODULE (BCM), VEHICLE CONTROL MODULE (VCM) OR INSTRUMENT CLUSTER (IC) MDARS SOFTWARE UPDATE FAILURE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-24 356000 EQUIPMENT ADAPTIVE/MOBILITY

BODY CONTROL MODULE (BCM), VEHICLE CONTROL MODULE (VCM) OR INSTRUMENT CLUSTER (IC) MDARS SOFTWARE UPDATE FAILURE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-16 110000 ELECTRICAL SYSTEM

On some vehicles, the Commander switch might be inoperative. This could be caused by fuse F13 (15A) being removed instead of F15 (15A) at the factory in the lower panel compartment on the left side of the steering wheel.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-16 356000 EQUIPMENT ADAPTIVE/MOBILITY

On some vehicles, the Commander switch might be inoperative. This could be caused by fuse F13 (15A) being removed instead of F15 (15A) at the factory in the lower panel compartment on the left side of the steering wheel.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-24 110000 ELECTRICAL SYSTEM

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-24 130000 VISIBILITY

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-24 200000 WHEELS

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-24 356000 EQUIPMENT ADAPTIVE/MOBILITY

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-15 110000 ELECTRICAL SYSTEM

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-15 130000 VISIBILITY

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-15 200000 WHEELS

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-15 356000 EQUIPMENT ADAPTIVE/MOBILITY

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-29 110000 ELECTRICAL SYSTEM

Some customers may experience one side (driver side or passenger side) blowing warmer air out of the vents with the same or very close temperature settings for both sides when using the A/C and no DTCs related to the air conditioner system

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-29 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some customers may experience one side (driver side or passenger side) blowing warmer air out of the vents with the same or very close temperature settings for both sides when using the A/C and no DTCs related to the air conditioner system

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-23 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-04 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use ina

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-23 110000 ELECTRICAL SYSTEM

When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-23 356000 EQUIPMENT ADAPTIVE/MOBILITY

When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 350000 EQUIPMENT

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-04 110000 ELECTRICAL SYSTEM

Some customers may notice a rattle noise from the instrument panel while driving that is localized at the active driving display. The noise is generated by a deformed active driving display interfering with the instrument panel. Excessive h

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-04 350000 EQUIPMENT

Some customers may notice a rattle noise from the instrument panel while driving that is localized at the active driving display. The noise is generated by a deformed active driving display interfering with the instrument panel. Excessive h

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 110000 ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 060000 ENGINE AND ENGINE COOLING

Some customers may complain about a shift shock and/or an engine RPM increase when setting the Mazda Radar Cruise Control (MRCC) system with no DTCs being stored. NOTE: This concern only occurs on vehicles equipped with a PCM manufactured b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 185000 VEHICLE SPEED CONTROL:CRUISE CONTROL

Some customers may complain about a shift shock and/or an engine RPM increase when setting the Mazda Radar Cruise Control (MRCC) system with no DTCs being stored. NOTE: This concern only occurs on vehicles equipped with a PCM manufactured b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 350000 EQUIPMENT

Some customers may complain about a shift shock and/or an engine RPM increase when setting the Mazda Radar Cruise Control (MRCC) system with no DTCs being stored. NOTE: This concern only occurs on vehicles equipped with a PCM manufactured b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-17 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-17 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-17 356000 EQUIPMENT ADAPTIVE/MOBILITY

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-13 162000 STRUCTURE:BODY

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-13 350000 EQUIPMENT

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-13 220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-13 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-15 110000 ELECTRICAL SYSTEM

TELEMATICS COMMUNICATION UNIT (TCU) INITIALIZATION PROCEDURE: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-15 350000 EQUIPMENT

TELEMATICS COMMUNICATION UNIT (TCU) INITIALIZATION PROCEDURE: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-15 356000 EQUIPMENT ADAPTIVE/MOBILITY

TELEMATICS COMMUNICATION UNIT (TCU) INITIALIZATION PROCEDURE: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 350000 EQUIPMENT

AUXILIARY KEY CUTTING TEMPORARY PROCEDURE: Currently, Mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than the previous transmitter key. Follow the repair procedure i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-06 110000 ELECTRICAL SYSTEM

WIRELESS CHARGING PAD INSTALLATION INSTRUCTIONS CORRECTION: Section 6 of the Wireless Charging Pad instructions call for the use of an “ultrasonic cutter” to cut a rectangular hole for the harness to pass through and to serve as an access p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-06 356000 EQUIPMENT ADAPTIVE/MOBILITY

WIRELESS CHARGING PAD INSTALLATION INSTRUCTIONS CORRECTION: Section 6 of the Wireless Charging Pad instructions call for the use of an “ultrasonic cutter” to cut a rectangular hole for the harness to pass through and to serve as an access p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-02 110000 ELECTRICAL SYSTEM

When performing Recall 4219L, make sure to connect a battery charger as stated in the Recall. If there are any issues, contact Hotline for assistance.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-02 356000 EQUIPMENT ADAPTIVE/MOBILITY

When performing Recall 4219L, make sure to connect a battery charger as stated in the Recall. If there are any issues, contact Hotline for assistance.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-08 350000 EQUIPMENT

Dealer Rework (DRW) 26 – Mazda Connect Concern 2020 Mazda3 – MDRT Tool Return. On October 1, 2019, Mazda Technical Services sent out an email announcing the launch of DRW26. As advised in our original Dealer Communication the tool (pic

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 030000 SERVICE BRAKES, HYDRAULIC

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-08 130000 VISIBILITY

On certain subject vehicles, it is possible that the chrome plated window moldings may be dirty or have rust spots. The subject vehicles were parked outside when Typhoon No.17 passed through Hiroshima and Hofu, Japan, and might have been e

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-08 162000 STRUCTURE:BODY

On certain subject vehicles, it is possible that the chrome plated window moldings may be dirty or have rust spots. The subject vehicles were parked outside when Typhoon No.17 passed through Hiroshima and Hofu, Japan, and might have been e

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-08 350000 EQUIPMENT

On certain subject vehicles, it is possible that the chrome plated window moldings may be dirty or have rust spots. The subject vehicles were parked outside when Typhoon No.17 passed through Hiroshima and Hofu, Japan, and might have been e

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-05 110000 ELECTRICAL SYSTEM

On the 2019 Mazda3 (BP) and and all 2020 Mazda vehicles (except CX-3), the CR2032 button cell battery is required for the new type remote transmitter. If it is mistakenly replaced with the conventional CR2025 used in the previous type remot

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-05 350000 EQUIPMENT

On the 2019 Mazda3 (BP) and and all 2020 Mazda vehicles (except CX-3), the CR2032 button cell battery is required for the new type remote transmitter. If it is mistakenly replaced with the conventional CR2025 used in the previous type remot

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-23 220000 SEATS

Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. The logic has changed from previous Mazdas where the seat warmers and seat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-29 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 030000 SERVICE BRAKES, HYDRAULIC

Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: ï¿· i-ACTIVSENSE warning light ON (1) ï¿· Smart Brake Support (SBS)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 110000 ELECTRICAL SYSTEM

Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: ï¿· i-ACTIVSENSE warning light ON (1) ï¿· Smart Brake Support (SBS)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: ï¿· i-ACTIVSENSE warning light ON (1) ï¿· Smart Brake Support (SBS)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 280000 BACK OVER PREVENTION

Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: ï¿· i-ACTIVSENSE warning light ON (1) ï¿· Smart Brake Support (SBS)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-09 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT: ï¿· The engine will not s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-09 356000 EQUIPMENT ADAPTIVE/MOBILITY

Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT: ï¿· The engine will not s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-03 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-03 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-26 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-25 110000 ELECTRICAL SYSTEM

Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. The PCM software has been modified to avoid the unnece

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-28 110000 ELECTRICAL SYSTEM

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-28 110000 ELECTRICAL SYSTEM

When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-28 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DTC P0942:49 TROUBLESHOOTING: P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added to the Workshop Manual.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-27 350000 EQUIPMENT

Some customers may complain about SiriusXM Travel Link, Traffic Plus showing expired even though the customer purchased a paid subscription. SiriusXM audio packages do not include SiriusXM Travel Link, Traffic Plus. To get Traffic Plus, th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-27 350000 EQUIPMENT

SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. NOTE: SiriusXM Traffic Plus and Travel Link subscription is free of charg

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-27 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. NOTE: SiriusXM Traffic Plus and Travel Link subscription is free of charg

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 130000 VISIBILITY

Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 210000 TRAILER HITCHES

Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 350000 EQUIPMENT

Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 356000 EQUIPMENT ADAPTIVE/MOBILITY

Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-26 100000 POWER TRAIN

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-25 110000 ELECTRICAL SYSTEM

Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: B119F:01 TCU – Tel antenna No. 1 malfunction B1252:87 TCU – Communication error with

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-18 160000 STRUCTURE

Refer to the Repair Procedure when installing the trunk weatherstrip for guidance, otherwise water may enter the trunk during heavy rain or when going through a car wash if it is not installed properly.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-11 110000 ELECTRICAL SYSTEM

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE NOTE: Before proceeding: ï¿· Document the vehicle current CMU software version. ï¿· Confirm that the Con

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-11 350000 EQUIPMENT

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE NOTE: Before proceeding: ï¿· Document the vehicle current CMU software version. ï¿· Confirm that the Con

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-04 162700 STRUCTURE:BODY:TRUNK LID

The Mexico built Mazda3 trunk has been disabled (interior and exterior switches do not work) during shipment from Mexico to help prevent theft of the key/fob and other accessories as center caps, SD cards etc.hidden in the trunk. This Servi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-04 170000 LATCHES/LOCKS/LINKAGES

The Mexico built Mazda3 trunk has been disabled (interior and exterior switches do not work) during shipment from Mexico to help prevent theft of the key/fob and other accessories as center caps, SD cards etc.hidden in the trunk. This Servi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-04 350000 EQUIPMENT

The Mexico built Mazda3 trunk has been disabled (interior and exterior switches do not work) during shipment from Mexico to help prevent theft of the key/fob and other accessories as center caps, SD cards etc.hidden in the trunk. This Servi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-04 110000 ELECTRICAL SYSTEM

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-04 130000 VISIBILITY

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-04 356000 EQUIPMENT ADAPTIVE/MOBILITY

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 060000 ENGINE AND ENGINE COOLING

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 350000 EQUIPMENT

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 356000 EQUIPMENT ADAPTIVE/MOBILITY

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 060000 ENGINE AND ENGINE COOLING

Some customers may experience the CHECK ENGINE light ON with DTC P0012:00 (Electric variable valve timing control system: Over-retarded) stored in PCM memory. NOTE: This concern occurs only on the vehicles with PCMs manufactured by MITSUBIS

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Some customers may experience the CHECK ENGINE light ON with DTC P0012:00 (Electric variable valve timing control system: Over-retarded) stored in PCM memory. NOTE: This concern occurs only on the vehicles with PCMs manufactured by MITSUBIS

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-17 120000 EXTERIOR LIGHTING

Some customers may complain about an instrument cluster warning message “Auto Light System Malfunction. Turn On/Off Lights Manually”. DTC B10AD:09 (Humidity sensor/solar radiation sensor/auto light sensor/rain sensor malfunction) may also b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-17 130000 VISIBILITY

Some customers may complain about an instrument cluster warning message “Auto Light System Malfunction. Turn On/Off Lights Manually”. DTC B10AD:09 (Humidity sensor/solar radiation sensor/auto light sensor/rain sensor malfunction) may also b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-17 350000 EQUIPMENT

Some customers may complain about an instrument cluster warning message “Auto Light System Malfunction. Turn On/Off Lights Manually”. DTC B10AD:09 (Humidity sensor/solar radiation sensor/auto light sensor/rain sensor malfunction) may also b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-17 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about an instrument cluster warning message “Auto Light System Malfunction. Turn On/Off Lights Manually”. DTC B10AD:09 (Humidity sensor/solar radiation sensor/auto light sensor/rain sensor malfunction) may also b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-21 350000 EQUIPMENT

FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-21 356000 EQUIPMENT ADAPTIVE/MOBILITY

FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-21 260000 FORWARD COLLISION AVOIDANCE

FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-16 110000 ELECTRICAL SYSTEM

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-16 130000 VISIBILITY

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-16 200000 WHEELS

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-16 350000 EQUIPMENT

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-16 356000 EQUIPMENT ADAPTIVE/MOBILITY

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-16 273000 LANE DEPARTURE: BLIND SPOT DETECTION

2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-25 110000 ELECTRICAL SYSTEM

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. NOTE: Before proceeding: Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Go to MGSS

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-25 350000 EQUIPMENT

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. NOTE: Before proceeding: Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Go to MGSS

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-25 356000 EQUIPMENT ADAPTIVE/MOBILITY

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. NOTE: Before proceeding: Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Go to MGSS

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-30 060000 ENGINE AND ENGINE COOLING

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-30 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020 MAZDA Mazda3

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