2020 MAZDA CX-30 Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

3 Recalls for 2020 MAZDA CX-30

Recall Date	Component	Summary
2021-02-18	STRUCTURE:BODY:HATCHBACK/LIFTGATE	Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope. Remedy: Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall is expected to begin April 19, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda’s number for this recall is 4621B.
2020-06-12	FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS	Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 vehicles equipped with all-wheel drive. The evaporative vent hose for the fuel tank may be disconnected, possibly allowing fuel to leak from the charcoal canister vent at the rear of the vehicle. Remedy: Mazda will notify owners, and dealers will inspect the evaporative vent hose in the fuel tank. If the hose is disconnected, it will be reconnected and the charcoal canister with some related parts will be replaced. Repairs will be performed free of charge. The recall began July 29, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda’s number for this recall is 4520F.
2020-06-12	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER	Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 and Mazda3 vehicles. The front brake caliper mounting bolts may not have been tightened properly during assembly, possibly allowing the calipers to loosen. Remedy: Mazda will notify owners, and dealers will inspect the front brake caliper bolts, tightening them as necessary. If bolts are missing, the affected brake caliper will be replaced. Repairs will be performed free of charge. The recall began July 24, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda’s number for this recall is 4420F.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2020 MAZDA CX-30

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Date			Component

9 Complaints submitted to NHTSA for 2020 MAZDA CX-30

skip to CAS complaints

Date			Component
2021-05-03			UNKNOWN OR OTHER ODI Number: 11414958
2020-10-12			SEAT BELTS ODI Number: 11363884
2020-09-28			FUEL/PROPULSION SYSTEM \| SERVICE BRAKES \| UNKNOWN OR OTHER ODI Number: 11361499
2020-09-14			STRUCTURE:BODY ODI Number: 11354940
2020-09-21			UNKNOWN OR OTHER ODI Number: 11360337
2020-07-27			FUEL/PROPULSION SYSTEM ODI Number: 11341714
2020-06-30			ENGINE \| FUEL/PROPULSION SYSTEM \| SERVICE BRAKES ODI Number: 11331647
2020-06-11			ELECTRICAL SYSTEM \| UNKNOWN OR OTHER ODI Number: 11328408
2020-01-07			WHEELS ODI Number: 11297809

Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2020 MAZDA CX-30

Date Opened	Date Closed	Component

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

641 Service Alerts for 2020 MAZDA CX-30

Date	Description
2022-07-27	350000 EQUIPMENT Some vehicles may exhibit the trim peeling off the EPB (Electronic Parking Brake) or power window switches. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-09	110000 ELECTRICAL SYSTEM Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-22	110000 ELECTRICAL SYSTEM This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-27	356000 EQUIPMENT ADAPTIVE/MOBILITY FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: – The road lane markings are covered by snow and are not visible. – There are no road lane markings on the road surface. – The Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-27	264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: – The road lane markings are covered by snow and are not visible. – There are no road lane markings on the road surface. – The Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-15	120000 EXTERIOR LIGHTING Some customers may report hearing noise from their headlamps. While some noise is normal from the electric motor, if it is louder in one headlamp than the other or both are significantly louder than a known good vehicle, follow the steps be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-15	121000 EXTERIOR LIGHTING:HEADLIGHTS Some customers may report hearing noise from their headlamps. While some noise is normal from the electric motor, if it is louder in one headlamp than the other or both are significantly louder than a known good vehicle, follow the steps be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-01	110000 ELECTRICAL SYSTEM Some vehicles may exhibit the warning messages “Safety and Driver Support Systems Temporarily Disabled” or “Front Radar Obscured. Drive Safely.” displayed in the instrument cluster despite no dirt on the front radar sensor while driving in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-01	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may exhibit the warning messages “Safety and Driver Support Systems Temporarily Disabled” or “Front Radar Obscured. Drive Safely.” displayed in the instrument cluster despite no dirt on the front radar sensor while driving in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-10	350000 EQUIPMENT Some customers may complain about scratches on the instrument cluster lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-10	980000 UNKNOWN OR OTHER Some customers may complain about scratches on the instrument cluster lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-10	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Some customers may complain about scratches on the instrument cluster lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-07	100000 POWER TRAIN Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-07	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-07	103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-18	110000 ELECTRICAL SYSTEM Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12002 or later). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-04	110000 ELECTRICAL SYSTEM Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12002 or later). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-27	110000 ELECTRICAL SYSTEM Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. * Symptom 1: The touch sensor of the front door outer handle does not lock the doors after r Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-25	110000 ELECTRICAL SYSTEM Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-24	020000 SUSPENSION Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-20	110000 ELECTRICAL SYSTEM When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-02	110000 ELECTRICAL SYSTEM Qi Wireless Charger Symptom Troubleshooting Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-02	353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE Qi Wireless Charger Symptom Troubleshooting Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-06	980000 UNKNOWN OR OTHER Mazda Connected Services Frequently Asked Questions (FAQs) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-06	110000 ELECTRICAL SYSTEM Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop * Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-06	121000 EXTERIOR LIGHTING:HEADLIGHTS Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop * Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-06	232100 FIRERELATED:IGNITION/KEY ON:ENGINE OFF Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop * Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-06	353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop * Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-06	171200 LATCHES/LOCKS/LINKAGES:DOORS:LOCK Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop * Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-12	110000 ELECTRICAL SYSTEM Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-12	980000 UNKNOWN OR OTHER Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-12	118000 ELECTRICAL SYSTEM:SOFTWARE Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-23	110000 ELECTRICAL SYSTEM Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-23	980000 UNKNOWN OR OTHER Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-23	346000 COMMUNICATION:MANUFACTURER TELEMATICS Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-23	353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-29	161000 STRUCTURE:FRAME AND MEMBERS Some customers may complain that the rear console lid does not slide smoothly. This may be caused by improperly positioned felt pads attached to the rear console lid lock, which may have moved out of position after repetitive use. The expos Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-29	350000 EQUIPMENT Some customers may complain that the rear console lid does not slide smoothly. This may be caused by improperly positioned felt pads attached to the rear console lid lock, which may have moved out of position after repetitive use. The expos Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-19	162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker’s coating surface that reacts with zinc contained in the undercoating and produces the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-19	170000 LATCHES/LOCKS/LINKAGES Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker’s coating surface that reacts with zinc contained in the undercoating and produces the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-08	220000 SEATS At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-08	350000 EQUIPMENT At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-05	010000 STEERING Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-22	140000 AIR BAGS Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. *B1126:13 – Driver-side side air bag module circuit open circuit or resistance hi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-19	010000 STEERING Some vehicles may exhibit a knocking noise from the steering column while driving. This may be caused by an improper manufacturing process where the worm wheel gear is not at a proper distance. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-04	350000 EQUIPMENT There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-04	110000 ELECTRICAL SYSTEM Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-27	110000 ELECTRICAL SYSTEM Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-27	350000 EQUIPMENT Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-06	110000 ELECTRICAL SYSTEM Mazda Connected Services Frequently Asked Questions (FAQ). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-04	110000 ELECTRICAL SYSTEM Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop **Doo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-20	110000 ELECTRICAL SYSTEM Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). *While using Maz Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-20	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). *While using Maz Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-06	060000 ENGINE AND ENGINE COOLING The WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 yellow-colored links with a Type B crankshaft sprocket. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-15	110000 ELECTRICAL SYSTEM Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry (month/day/year) after a battery disconnect *I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-15	190000 TIRES Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry (month/day/year) after a battery disconnect *I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-15	350000 EQUIPMENT Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry (month/day/year) after a battery disconnect *I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-15	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry (month/day/year) after a battery disconnect *I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-01	160000 STRUCTURE Some vehicles may exhibit water leaking into the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. This is caused by one of the following: *S Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-01	350000 EQUIPMENT Some vehicles may exhibit water leaking into the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. This is caused by one of the following: *S Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-01	071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock and can be opened when pressing it. NOTE: *The fue Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-01	170000 LATCHES/LOCKS/LINKAGES Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock and can be opened when pressing it. NOTE: *The fue Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-01	350000 EQUIPMENT Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock and can be opened when pressing it. NOTE: *The fue Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-17	110000 ELECTRICAL SYSTEM The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-17	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-29	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-09	100000 POWER TRAIN There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-09	200000 WHEELS There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-09	354000 EQUIPMENT:MECHANICAL There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-09	110000 ELECTRICAL SYSTEM Some vehicles entertainment system may experience the symptoms mentioned, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 or later). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-10	060000 ENGINE AND ENGINE COOLING Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20ÿ°C/-4ÿ°F or below) for a long time. This is caused by the No.1, No. 3 and No. 4 rubber hardening due to materia Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-10	350000 EQUIPMENT Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20ÿ°C/-4ÿ°F or below) for a long time. This is caused by the No.1, No. 3 and No. 4 rubber hardening due to materia Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-11	118000 ELECTRICAL SYSTEM:SOFTWARE Mazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-16	060000 ENGINE (PWS) A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-04	115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM Mazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-04	118610 ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE Mazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-24	350000 EQUIPMENT Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-27	350000 EQUIPMENT Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-27	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-25	110000 ELECTRICAL SYSTEM Some vehicles equipped with SiriusXM Travel Link and a Navigation SD Card added by dealer/customer may experience a SiriusXM Travel Link error when selecting Parking Information. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-25	353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT Some vehicles equipped with SiriusXM Travel Link and a Navigation SD Card added by dealer/customer may experience a SiriusXM Travel Link error when selecting Parking Information. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-09	110000 ELECTRICAL SYSTEM Some customers may experience a SiriusXM Travel Link error when selecting Parking Information. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-09	353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT Some customers may experience a SiriusXM Travel Link error when selecting Parking Information. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-18	100000 POWER TRAIN The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-18	105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-10	160000 STRUCTURE Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-28	021600 SUSPENSION:FRONT:WHEEL BEARING There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-28	100000 POWER TRAIN There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-01	110000 ELECTRICAL SYSTEM Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-01	353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-09	110000 ELECTRICAL SYSTEM CX-30. Mazda3: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-04	110000 ELECTRICAL SYSTEM Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT) and the DTC cannot be erased. This is caused by a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-04	160000 STRUCTURE Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-04	980000 UNKNOWN OR OTHER Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-10	060000 ENGINE AND ENGINE COOLING Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20ÿ°C/-4ÿ°F or below) for a long time. This is caused by the No.1, No. 3 and No. 4 rubber hardening due to materia Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-10	100000 POWER TRAIN Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20ÿ°C/-4ÿ°F or below) for a long time. This is caused by the No.1, No. 3 and No. 4 rubber hardening due to materia Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-23	010000 STEERING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-23	030000 SERVICE BRAKES, HYDRAULIC Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-23	060000 ENGINE AND ENGINE COOLING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-23	100000 POWER TRAIN Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-10	110000 ELECTRICAL SYSTEM Some vehicles may have a “Low Battery Risk. Start Vehicle to Charge 12V Battery” warning message in the instrument cluster and a 30 second alarm sound. This is caused by the vehicle’s electrical control area network (CAN) entering “Sleep Mo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-08	350000 EQUIPMENT CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-27	110000 ELECTRICAL SYSTEM Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory DTC U3000:04 (FSC) – Forward sensing camera (FSC) internal m Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-27	350000 EQUIPMENT Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory DTC U3000:04 (FSC) – Forward sensing camera (FSC) internal m Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-27	260000 FORWARD COLLISION AVOIDANCE Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory DTC U3000:04 (FSC) – Forward sensing camera (FSC) internal m Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-27	264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory DTC U3000:04 (FSC) – Forward sensing camera (FSC) internal m Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-21	110000 ELECTRICAL SYSTEM Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT) and the DTC cannot be erased. This is caused by a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-21	350000 EQUIPMENT Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT) and the DTC cannot be erased. This is caused by a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-21	115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT) and the DTC cannot be erased. This is caused by a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-27	110000 ELECTRICAL SYSTEM Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-27	170000 LATCHES/LOCKS/LINKAGES Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-22	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: – Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. – Remote functi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-22	110000 ELECTRICAL SYSTEM Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: – Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. – Remote functi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-22	350000 EQUIPMENT Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: – Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. – Remote functi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-21	110000 ELECTRICAL SYSTEM Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-21	110000 ELECTRICAL SYSTEM Audio, Navigation, And Phone Concerns With Mazda Connect Infotainment System (7th Generation Models): Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-21	350000 EQUIPMENT Audio, Navigation, And Phone Concerns With Mazda Connect Infotainment System (7th Generation Models): Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-20	110000 ELECTRICAL SYSTEM Door Outer Handle Touch Sensor Does Not Lock And/Or Unlock: Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-20	160000 STRUCTURE Door Outer Handle Touch Sensor Does Not Lock And/Or Unlock: Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-20	350000 EQUIPMENT Door Outer Handle Touch Sensor Does Not Lock And/Or Unlock: Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-16	160000 STRUCTURE Rear Outer Door Handle Fails To Return Due To Water Freezing In The Handle: Some vehicles may exhibit the rear outer handle remains pulled out and does not return when the rear outer handle is operated in freezing temperatures. This is cau Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-22	060000 ENGINE AND ENGINE COOLING New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cott Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-22	100000 POWER TRAIN New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cott Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-21	110000 ELECTRICAL SYSTEM Mazda Connect Symptom Troubleshooting (7th Generation Vehicles): Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. No. 1 Blank Screen No. 2. Rear View Camera is not displaye Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-21	350000 EQUIPMENT Mazda Connect Symptom Troubleshooting (7th Generation Vehicles): Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. No. 1 Blank Screen No. 2. Rear View Camera is not displaye Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-02	160000 STRUCTURE Fuel Filler Lid Panel Is Deformed: Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-02	350000 EQUIPMENT Fuel Filler Lid Panel Is Deformed: Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-02	074000 FUEL/PROPULSION SYSTEM (PWS) Fuel Filler Lid Panel Is Deformed: Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-13	110000 ELECTRICAL SYSTEM Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work using the remote transmitter button. 2. The door lock/un Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-13	350000 EQUIPMENT Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work using the remote transmitter button. 2. The door lock/un Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-12-19	350000 EQUIPMENT MAZDA Mobile start (MMS) cannot communicate with vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-17	100000 POWER TRAIN Due to a supplier issue, DTC C0061:94 is displayed instead of C0061:96 for Mazda3 and CX-30. Therefore, use the C0061:96 diagnostics on MGSS when DTC C0061:94 is stored. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-17	110000 ELECTRICAL SYSTEM Due to a supplier issue, DTC C0061:94 is displayed instead of C0061:96 for Mazda3 and CX-30. Therefore, use the C0061:96 diagnostics on MGSS when DTC C0061:94 is stored. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-08	138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM A customer may complain of poor A/C operation (either completely inoperative or not cold enough). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-08	350000 EQUIPMENT A customer may complain of poor A/C operation (either completely inoperative or not cold enough). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-08	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER A customer may complain of poor A/C operation (either completely inoperative or not cold enough). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-04	110000 ELECTRICAL SYSTEM For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-04	350000 EQUIPMENT For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-19	130000 VISIBILITY Some vehicles may exhibit windshield glass distortion or a double-image from the active driving display. These may be due to a) distortion in the windshield glass not properly removed during the manufacturing process or b) glass with incorr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-19	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may exhibit windshield glass distortion or a double-image from the active driving display. These may be due to a) distortion in the windshield glass not properly removed during the manufacturing process or b) glass with incorr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-18	350000 EQUIPMENT CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-18	356000 EQUIPMENT ADAPTIVE/MOBILITY CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-17	264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA FORWARD SENSING CAMERA (FSC) DYNAMIC AIMING NOT COMPLETED AND/OR DTC B14F0:76 STORED. CAUTION: DO NOT turn the igintion OFF after dynamic aiming starts until aiming has completed or aiming timeout. If the ignition is turned OFF, the VCM wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-30	118000 ELECTRICAL SYSTEM:SOFTWARE IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-30	171200 LATCHES/LOCKS/LINKAGES:DOORS:LOCK IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-06	118000 ELECTRICAL SYSTEM:SOFTWARE IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-07	110000 ELECTRICAL SYSTEM MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-15	350000 EQUIPMENT A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-15	356000 EQUIPMENT ADAPTIVE/MOBILITY A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-13	350000 EQUIPMENT A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-13	110000 ELECTRICAL SYSTEM Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-16	353200 EQUIPMENT:ELECTRICAL:ANTENNA Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-07	110000 ELECTRICAL SYSTEM Beginning with July 1st vehicle production, vehicles will no longer have the In-Vehicle Digital Ownerâ¿¿s Manual (IVDOM) installed. 2021 CX-30 vehicles with VINs 3MVDM******300001 or greater (produced on or after July 1, 2021), 2021 Mazd Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-07	356000 EQUIPMENT ADAPTIVE/MOBILITY Beginning with July 1st vehicle production, vehicles will no longer have the In-Vehicle Digital Ownerâ¿¿s Manual (IVDOM) installed. 2021 CX-30 vehicles with VINs 3MVDM******300001 or greater (produced on or after July 1, 2021), 2021 Mazd Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-04	130000 VISIBILITY The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-04	350000 EQUIPMENT The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-04	356000 EQUIPMENT ADAPTIVE/MOBILITY The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-04	118420 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-07	350000 EQUIPMENT MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-15	060000 ENGINE AND ENGINE COOLING A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-15	100000 POWER TRAIN A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-13	060000 ENGINE AND ENGINE COOLING A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-13	100000 POWER TRAIN A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-13	350000 EQUIPMENT Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-13	353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-27	130000 VISIBILITY Some customers may complain that the driverâ¿¿s side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass causing the mirror to vibrate when the vehicle body vibrates at Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-27	135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR Some customers may complain that the driverâ¿¿s side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass causing the mirror to vibrate when the vehicle body vibrates at Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-27	350000 EQUIPMENT Some customers may complain that the driverâ¿¿s side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass causing the mirror to vibrate when the vehicle body vibrates at Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-27	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain that the driverâ¿¿s side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass causing the mirror to vibrate when the vehicle body vibrates at Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-13	070000 FUEL SYSTEM, GASOLINE Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-13	090000 FUEL SYSTEM, OTHER Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-27	060000 ENGINE AND ENGINE COOLING Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-28	110000 ELECTRICAL SYSTEM MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-28	350000 EQUIPMENT MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-16	060000 ENGINE AND ENGINE COOLING If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wra Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-03	160000 STRUCTURE A customers may experience a roof water leak. The symptoms may include: Water in the spare tire well, Water in the rear differential, Electrical malfunctions, Infotainment system no audio sound from radio or other audio sources due to Remot Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-14	110000 ELECTRICAL SYSTEM Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-14	350000 EQUIPMENT Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-14	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-13	110000 ELECTRICAL SYSTEM When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-13	350000 EQUIPMENT When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-24	060000 ENGINE AND ENGINE COOLING Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-24	100000 POWER TRAIN Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-17	350000 EQUIPMENT This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-05	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-24	060000 ENGINE AND ENGINE COOLING This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-24	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-13	030000 SERVICE BRAKES, HYDRAULIC When switching to the maintenance mode, U3000:53 and the related DTCs are stored, but the DTCs will not be cleared automatically after finishing the maintenance mode. It is necessary to clear the DTCs completely after performing the brake s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-01	350000 EQUIPMENT If both key transmitters are lost, MDARS key programming functions may be missing, not allowing new key transmitters to be added. Use the procedure below to program new key transmitters when both keys are lost. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-07	160000 STRUCTURE Some vehicles may exhibit water leaking into the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. This is caused by one of the following: Sinc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-19	200000 WHEELS Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-01	133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-07	133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-02	110000 ELECTRICAL SYSTEM When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-02	356000 EQUIPMENT ADAPTIVE/MOBILITY When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-04	110000 ELECTRICAL SYSTEM APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-04	350000 EQUIPMENT APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-24	350000 EQUIPMENT MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-24	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-02	060000 ENGINE AND ENGINE COOLING Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-02	120000 EXTERIOR LIGHTING Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-02	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-15	060000 ENGINE AND ENGINE COOLING MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-15	030000 BRAKES (PWS) MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-15	350000 EQUIPMENT There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-04	110000 ELECTRICAL SYSTEM Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: i-ACTIVSENSE warning light ON (1), Smart Brake Support (SBS) indicator li Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-04	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: i-ACTIVSENSE warning light ON (1), Smart Brake Support (SBS) indicator li Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-09	350000 EQUIPMENT Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the “Attachments” section onc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-10	060000 ENGINE AND ENGINE COOLING Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-10	110000 ELECTRICAL SYSTEM Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-10	170000 LATCHES/LOCKS/LINKAGES Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-17	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about the following braking concerns when coming to a stop while following a vehicle ahead using Mazda Radar Cruise Control with Stop and Go function (MRCC). Harder braking at slow speeds just before a complete s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-17	030000 BRAKES (PWS) Some customers may complain about the following braking concerns when coming to a stop while following a vehicle ahead using Mazda Radar Cruise Control with Stop and Go function (MRCC). Harder braking at slow speeds just before a complete s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-24	081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-04	350000 EQUIPMENT Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-24	110000 ELECTRICAL SYSTEM When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-24	356000 EQUIPMENT ADAPTIVE/MOBILITY When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-03	180000 VEHICLE SPEED CONTROL Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-03	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-03	260000 FORWARD COLLISION AVOIDANCE Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-10	060000 ENGINE AND ENGINE COOLING MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-10	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-11	060000 ENGINE AND ENGINE COOLING Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-11	120000 EXTERIOR LIGHTING Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-11	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-11	100000 POWER TRAIN The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-24	060000 ENGINE AND ENGINE COOLING When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-24	356000 EQUIPMENT ADAPTIVE/MOBILITY When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-19	110000 ELECTRICAL SYSTEM A customer may experience symptoms caused by a roof water leak. Some will be obvious, like water in the spare tire well, others might be electrical in nature or water in the rear differential. The source of the leak may be pinhole anywhere Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-13	350000 EQUIPMENT When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-18	120000 EXTERIOR LIGHTING Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-18	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-18	260000 FORWARD COLLISION AVOIDANCE Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-18	270000 LANE DEPARTURE Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-10	110000 ELECTRICAL SYSTEM Be advised that TSB 09-013/21 is no longer valid and has been superseded to “(SSPC4 – 2020-2021 CX-30 – LOUD STATIC NOISE FROM SPEAKERS (WITH BOSE AUDIO)).” Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-10	350000 EQUIPMENT Be advised that TSB 09-013/21 is no longer valid and has been superseded to “(SSPC4 – 2020-2021 CX-30 – LOUD STATIC NOISE FROM SPEAKERS (WITH BOSE AUDIO)).” Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-05	060000 ENGINE AND ENGINE COOLING If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-05	110000 ELECTRICAL SYSTEM If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-05	350000 EQUIPMENT If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-11	100000 POWER TRAIN There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-07	060000 ENGINE AND ENGINE COOLING When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-07	110000 ELECTRICAL SYSTEM When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-07	350000 EQUIPMENT When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-27	110000 ELECTRICAL SYSTEM IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-26	350000 EQUIPMENT APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlayâ¿¢ / Android Autoâ¿¢, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-27	350000 EQUIPMENT Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-27	110000 ELECTRICAL SYSTEM Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-30	060000 ENGINE AND ENGINE COOLING Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and im Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-30	060000 ENGINE AND ENGINE COOLING Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubble Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-12	100000 POWER TRAIN Some vehicles may exhibit that the active air shutter is working, but DTC P05A0:00 (Active air shutter: Opening angle abnormality (sticking)) is stored in memory. This is caused by improper control software of the PCM detecting the DTC imme Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-14	350000 EQUIPMENT MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-07	350000 EQUIPMENT Some customers may complain about an infotainment reboot and the infotainment system recovers if the Navigation SD card is removed (see attached video). NOTE: This concern may be present on a 2019-2020 Mazda3 or a 2020 CX-30 after the custo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-21	260000 FORWARD COLLISION AVOIDANCE If driving on roads with few vehicles or obstructions ahead for the front radar sensor to detect, and a Safety and Driver Support Systems Temporarily Disabled. Front Radar Obscured. Drive Safely message is temporarily displayed, this does n Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-07	350000 EQUIPMENT MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-02	130000 VISIBILITY When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. To reduce the risk of this occurrence, the AUTO func Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-02	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may notice an unexpected collision warning or automatic braking while reversing. This concern may be due to the parking assist unit software. The Smart Brake Support (SBS-R) system may be detecting an unintended obstruction a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-22	060000 ENGINE AND ENGINE COOLING Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant tempe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-08	110000 ELECTRICAL SYSTEM Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	110000 ELECTRICAL SYSTEM Some vehicles (equipped with the Electrical supply unit (ESU) BCKA-67-5Z0B) may exhibit that DTC B2002:49 [BODY CONTROL MODULE (BCM) – Electrical supply unit (ESU) internal malfunction (No warning/indicator light ON)] will not clear with th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	110000 ELECTRICAL SYSTEM If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	120000 EXTERIOR LIGHTING IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	170000 LATCHES/LOCKS/LINKAGES IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	356000 EQUIPMENT ADAPTIVE/MOBILITY IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	060000 ENGINE AND ENGINE COOLING MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-08	060000 ENGINE AND ENGINE COOLING CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-16	110000 ELECTRICAL SYSTEM MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-16	350000 EQUIPMENT MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-16	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-09	118000 ELECTRICAL SYSTEM:SOFTWARE IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-02	350000 EQUIPMENT Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant tempe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-09	110000 ELECTRICAL SYSTEM CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-14	350000 EQUIPMENT CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-14	356000 EQUIPMENT ADAPTIVE/MOBILITY CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-14	061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-22	060000 ENGINE AND ENGINE COOLING MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-22	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-02	060000 ENGINE AND ENGINE COOLING MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-02	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-22	120000 EXTERIOR LIGHTING IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-22	170000 LATCHES/LOCKS/LINKAGES IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-22	356000 EQUIPMENT ADAPTIVE/MOBILITY IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-02	060000 ENGINE AND ENGINE COOLING IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-02	120000 EXTERIOR LIGHTING IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-02	170000 LATCHES/LOCKS/LINKAGES IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-25	060000 ENGINE AND ENGINE COOLING Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-22	060000 ENGINE AND ENGINE COOLING Mazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. NOTE: A new M Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-22	110000 ELECTRICAL SYSTEM Mazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. NOTE: A new M Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-22	170000 LATCHES/LOCKS/LINKAGES Mazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. NOTE: A new M Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-22	350000 EQUIPMENT Mazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. NOTE: A new M Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-23	110000 ELECTRICAL SYSTEM On certain CX-30 vehicles equipped with the Bose audio option, a loud static noise may be exhibited from some or all of the speakers due to inappropriate control program of the audio amplifier. The noise can occur regardless of the driving Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-23	350000 EQUIPMENT On certain CX-30 vehicles equipped with the Bose audio option, a loud static noise may be exhibited from some or all of the speakers due to inappropriate control program of the audio amplifier. The noise can occur regardless of the driving Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-08	110000 ELECTRICAL SYSTEM The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-08	110000 ELECTRICAL SYSTEM This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-22	020000 SUSPENSION Some vehicles may exhibit a rattle noise from the front suspension when driving over bumps or on a road with a wavy surface. The noise may be caused by the mounting rubber (1) because of insufficient clearance between the rubber and the met Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-30	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Some customers may notice white lines appearing across the instrument cluster (as shown below). The white lines may be caused during the production process where poor contact occurs at the internal LCD terminals. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-12	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Some customers may complain that the A/C blows warm air while idling after restarting a warm engine. This is caused by improper control software of the PCM not allowing the active air shutter to open properly, resulting in lower cooling per Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-12	118000 ELECTRICAL SYSTEM:SOFTWARE Some customers may complain that the A/C blows warm air while idling after restarting a warm engine. This is caused by improper control software of the PCM not allowing the active air shutter to open properly, resulting in lower cooling per Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-20	118000 ELECTRICAL SYSTEM:SOFTWARE AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-20	353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-13	118000 ELECTRICAL SYSTEM:SOFTWARE AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-13	353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-18	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS 2020-2021 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to supp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-03	118420 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS Some vehicles may exhibit that both sides (right and left sides) of the Blind Spot Monitoring (BSM) and Rear Cross Traffic Alert (RCTA) system do not work Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-17	350000 EQUIPMENT Some vehicles may exhibit water entering the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-01	350000 EQUIPMENT Some vehicles may have a rear ultrasonic sensor rubber seal that is either missing, deformed or comes off when wiping down the rear bumper. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-10	353200 EQUIPMENT:ELECTRICAL:ANTENNA Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-10	350000 EQUIPMENT At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-29	356000 EQUIPMENT ADAPTIVE/MOBILITY Section 6 of the Wireless Charging Pad instructions call for the use of an “ultrasonic cutter” to cut a rectangular hole for the harness to pass through and to serve as an access point to pop the wireless charger base out should service be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-29	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete. This may be caused by: Faulty front radar sensor software logic (MDARS showing the front radar dynamic aiming is incomplete although the proced Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-29	270000 LANE DEPARTURE Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete. This may be caused by: Faulty front radar sensor software logic (MDARS showing the front radar dynamic aiming is incomplete although the proced Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-07	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Some customers may complain that after accelerating in hot weather, the A/C blows warm air for a longer time than other models. This is caused by improper control software of the PCM not allowing the A/C compressor to resume properly after Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-07	103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE Some customers may complain that after accelerating in hot weather, the A/C blows warm air for a longer time than other models. This is caused by improper control software of the PCM not allowing the A/C compressor to resume properly after Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-09	060000 ENGINE AND ENGINE COOLING IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-09	160000 STRUCTURE IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-09	356000 EQUIPMENT ADAPTIVE/MOBILITY IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-07	060000 ENGINE AND ENGINE COOLING Some customers may complain that after accelerating in hot weather, the A/C blows warm air for a longer time than other models. This is caused by improper control software of the PCM not allowing the A/C compressor to resume properly after Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-17	110000 ELECTRICAL SYSTEM Some customers may experience a no start because the battery is discharged after the vehicle is parked for more than 8 hours. This may be caused by one or more of the following, resulting in excessive parasitic draw (dark current) on the ba Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-30	350000 EQUIPMENT MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-30	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-06	110000 ELECTRICAL SYSTEM When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-06	350000 EQUIPMENT When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-06	356000 EQUIPMENT ADAPTIVE/MOBILITY When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-17	060000 ENGINE AND ENGINE COOLING HVAC SYSTEM BLOWS HOT AIR UNDER ACCELERATION. Some customers may complain that the HVAC system blows hot air on occasion (blows cold air, then hot air, then cold air again). The customer may notice that it is more pronounced when they first Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-17	350000 EQUIPMENT HVAC SYSTEM BLOWS HOT AIR UNDER ACCELERATION. Some customers may complain that the HVAC system blows hot air on occasion (blows cold air, then hot air, then cold air again). The customer may notice that it is more pronounced when they first Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-18	100000 POWER TRAIN CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-17	130000 VISIBILITY FORWARD SENSING CAMERA (FSC) DYNAMIC AIMING NOT COMPLETED AND/OR DTC B14F0:76 STORED. CAUTION: DO NOT turn the igintion OFF after dynamic aiming starts until aiming has completed or aiming timeout. If the ignition is turned OFF, the VCM wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-17	356000 EQUIPMENT ADAPTIVE/MOBILITY FORWARD SENSING CAMERA (FSC) DYNAMIC AIMING NOT COMPLETED AND/OR DTC B14F0:76 STORED. CAUTION: DO NOT turn the igintion OFF after dynamic aiming starts until aiming has completed or aiming timeout. If the ignition is turned OFF, the VCM wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-30	060000 ENGINE AND ENGINE COOLING IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-30	160000 STRUCTURE IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-30	356000 EQUIPMENT ADAPTIVE/MOBILITY IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-06	060000 ENGINE AND ENGINE COOLING IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-06	120000 EXTERIOR LIGHTING IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-06	160000 STRUCTURE IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-16	110000 ELECTRICAL SYSTEM 2020-2021 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to supp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-16	130000 VISIBILITY 2020-2021 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to supp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-16	200000 WHEELS 2020-2021 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to supp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-16	356000 EQUIPMENT ADAPTIVE/MOBILITY 2020-2021 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to supp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-02	060000 ENGINE AND ENGINE COOLING Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant tempe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-09	060000 ENGINE AND ENGINE COOLING CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-09	120000 EXTERIOR LIGHTING CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-09	170000 LATCHES/LOCKS/LINKAGES CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-09	356000 EQUIPMENT ADAPTIVE/MOBILITY CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-14	350000 EQUIPMENT In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	160000 STRUCTURE Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-12-19	110000 ELECTRICAL SYSTEM MAZDA Mobile start (MMS) cannot communicate with vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-26	350000 EQUIPMENT A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-26	010000 STEERING Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	200000 WHEELS Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	010000 STEERING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	060000 ENGINE AND ENGINE COOLING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	100000 POWER TRAIN Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	200000 WHEELS Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-18	110000 ELECTRICAL SYSTEM 2020-2021 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to supp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-18	130000 VISIBILITY 2020-2021 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to supp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-18	200000 WHEELS 2020-2021 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to supp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-18	356000 EQUIPMENT ADAPTIVE/MOBILITY 2020-2021 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to supp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-03	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may exhibit that both sides (right and left sides) of the Blind Spot Monitoring (BSM) and Rear Cross Traffic Alert (RCTA) system do not work Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-03	280000 BACK OVER PREVENTION Some vehicles may exhibit that both sides (right and left sides) of the Blind Spot Monitoring (BSM) and Rear Cross Traffic Alert (RCTA) system do not work Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-17	160000 STRUCTURE Some vehicles may exhibit water entering the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-14	110000 ELECTRICAL SYSTEM Some vehicles equipped with a Boseÿ® audio system may produce a loud static noise from some or all of the speakers when the engine is running or not. The noise may be caused by faulty audio amplifier control software. To eliminate this co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-14	350000 EQUIPMENT Some vehicles equipped with a Boseÿ® audio system may produce a loud static noise from some or all of the speakers when the engine is running or not. The noise may be caused by faulty audio amplifier control software. To eliminate this co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-01	162200 STRUCTURE:BODY:BUMPERS Some vehicles may have a rear ultrasonic sensor rubber seal that is either missing, deformed or comes off when wiping down the rear bumper. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-10	110000 ELECTRICAL SYSTEM Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-10	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-10	220000 SEATS At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-19	110000 ELECTRICAL SYSTEM When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-19	356000 EQUIPMENT ADAPTIVE/MOBILITY When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-15	180000 VEHICLE SPEED CONTROL Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-15	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-13	200000 WHEELS Some vehicles may display incorrect tire pressures in MAZDA CONNECT and/or the MyMazda App. This may be caused by an incorrect calendar entry (month/day/year) after a battery disconnect or infotainment system software update. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	162000 STRUCTURE:BODY When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-16	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-14	020000 SUSPENSION CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-14	100000 POWER TRAIN CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-14	160000 STRUCTURE CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-14	980000 UNKNOWN OR OTHER CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-16	280000 BACK OVER PREVENTION MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-28	060000 ENGINE AND ENGINE COOLING Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-28	350000 EQUIPMENT Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-15	110000 ELECTRICAL SYSTEM APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-15	350000 EQUIPMENT APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-12	350000 EQUIPMENT ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-28	110000 ELECTRICAL SYSTEM CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-02	110000 ELECTRICAL SYSTEM Some customers may experience an intermittent static sound coming from the audio speakers. After ignition OFF. While driving (ignition ON). When opening the driver’s door to enter the vehicle. The infotainment system may recover after: IGN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-02	350000 EQUIPMENT Some customers may experience an intermittent static sound coming from the audio speakers. After ignition OFF. While driving (ignition ON). When opening the driver’s door to enter the vehicle. The infotainment system may recover after: IGN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-19	350000 EQUIPMENT MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-19	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-19	060000 ENGINE AND ENGINE COOLING Some customers may experience an â¿¿In-Vehicle Network Malfunctionâ¿ message appearing in the instrument cluster. This concern occurs when turning the ignition on or starting the engine when the battery is at 8 volts or lower (vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-19	110000 ELECTRICAL SYSTEM Some customers may experience an â¿¿In-Vehicle Network Malfunctionâ¿ message appearing in the instrument cluster. This concern occurs when turning the ignition on or starting the engine when the battery is at 8 volts or lower (vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-30	130000 VISIBILITY Some customers may notice white lines appearing across the instrument cluster (as shown below). The white lines may be caused during the production process where poor contact occurs at the internal LCD terminals. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-12	060000 ENGINE AND ENGINE COOLING Some customers may complain that the A/C blows warm air while idling after restarting a warm engine. This is caused by improper control software of the PCM not allowing the active air shutter to open properly, resulting in lower cooling per Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-12	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain that the A/C blows warm air while idling after restarting a warm engine. This is caused by improper control software of the PCM not allowing the active air shutter to open properly, resulting in lower cooling per Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-20	356000 EQUIPMENT ADAPTIVE/MOBILITY AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-13	356000 EQUIPMENT ADAPTIVE/MOBILITY AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-21	350000 EQUIPMENT Customer Service Program (CSP)04 – Connected Services Deactivated – 2020 CX-30 and Mazda3. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-22	110000 ELECTRICAL SYSTEM MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-18	110000 ELECTRICAL SYSTEM MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-18	100000 POWER TRAIN When performing any service or repair on a customer’s 2020 Mazda3 or CX-30, use MDARS to switch to Restricted Transmitting Mode. Restricted Transmitting Mode: Restricts MyMazda App remote functions. Prevents error messages being sent to the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-05	264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-18	353000 EQUIPMENT:ELECTRICAL Some customers may complain about any of the following: Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-08	110000 ELECTRICAL SYSTEM When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-08	350000 EQUIPMENT When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-11	350000 EQUIPMENT In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-29	356000 EQUIPMENT ADAPTIVE/MOBILITY When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-02	060000 ENGINE AND ENGINE COOLING Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT: ï¿· The engine will not s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-02	110000 ELECTRICAL SYSTEM Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT: ï¿· The engine will not s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-02	350000 EQUIPMENT Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT: ï¿· The engine will not s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-22	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Some customers may complain that the HVAC system blows hot air on occasion (blows cold air, then hot air, then cold air again). The customer may notice that it is more pronounced when they first start driving the vehicle and/or when acceler Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-29	060000 ENGINE AND ENGINE COOLING MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-29	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-28	060000 ENGINE AND ENGINE COOLING Some customers may expierience an engine no start condition where the engine will only start by holding the key transmitter over the Start/Stop button and DTC B13D3:97 (Remote transmitter registration work not completed) is stored. This may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-28	350000 EQUIPMENT Some customers may expierience an engine no start condition where the engine will only start by holding the key transmitter over the Start/Stop button and DTC B13D3:97 (Remote transmitter registration work not completed) is stored. This may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-14	130000 VISIBILITY FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-14	356000 EQUIPMENT ADAPTIVE/MOBILITY FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-14	260000 FORWARD COLLISION AVOIDANCE FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-14	270000 LANE DEPARTURE FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-02	200000 WHEELS Some vehicles may display incorrect tire pressures in MAZDA CONNECT. This may be caused by an incorrect calendar entry (month/day/year) after a battery disconnect or infotainment system software update. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-27	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL DRW29 – 2020 CX-3, CX-30, CX-5, CX-9, MAZDA6 AND MAZDA3 – SECOND PDI OF ALLOCATED FLEET VEHICLES: Concern Outline: There are 597 vehicles contained in this DRW, and all had a paid Pre-Delivery Inspection performed at the port and were to be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-15	353000 EQUIPMENT:ELECTRICAL MSP57 – 2020 CX-30 WIRELESS CHARGING PAD LED STAYS ON: Concern Outline: The Wireless Charging Pad power indicator LED light does not shut off when the vehicle ignition is cycled off and the accessory remains functional in all conditions whi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-27	110000 ELECTRICAL SYSTEM When the vehicle is in sleep mode, some customers may experience a failed remote control attempt using the MyMazda APP, however, the second attempt works fine and no DTCs are stored. Remote control functions: – Remote Engine Start/Remote En Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-27	171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH When the vehicle is in sleep mode, some customers may experience a failed remote control attempt using the MyMazda APP, however, the second attempt works fine and no DTCs are stored. Remote control functions: – Remote Engine Start/Remote En Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-27	350000 EQUIPMENT When the vehicle is in sleep mode, some customers may experience a failed remote control attempt using the MyMazda APP, however, the second attempt works fine and no DTCs are stored. Remote control functions: – Remote Engine Start/Remote En Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-27	060000 ENGINE (PWS) When the vehicle is in sleep mode, some customers may experience a failed remote control attempt using the MyMazda APP, however, the second attempt works fine and no DTCs are stored. Remote control functions: – Remote Engine Start/Remote En Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-22	170000 LATCHES/LOCKS/LINKAGES Some customers may complain that the rear console lid does not slide smoothly. This may be caused by improperly positioned felt pads attached to the rear console lid lock, which may have moved out of position after repetitive use. The expos Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-22	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain that the rear console lid does not slide smoothly. This may be caused by improperly positioned felt pads attached to the rear console lid lock, which may have moved out of position after repetitive use. The expos Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-06	160000 STRUCTURE Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-06	350000 EQUIPMENT Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-06	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-20	350000 EQUIPMENT When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-16	350000 EQUIPMENT Some customers may hear a repeating click sound when using the HVAC system. The click sound may be caused by the air mix doors moving back and forth. This concern has been eliminated by a dash-electrical supply unit control software modific Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-16	118000 ELECTRICAL SYSTEM:SOFTWARE Some customers may hear a repeating click sound when using the HVAC system. The click sound may be caused by the air mix doors moving back and forth. This concern has been eliminated by a dash-electrical supply unit control software modific Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-08	060000 ENGINE AND ENGINE COOLING Some customers may complain about a very low frequency noise and/or vibration felt at the steering wheel, the floor and/or the seats when driving at 1500-1650 rpm in any gear position. This may be caused by normal vehicle behavior while the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-08	110000 ELECTRICAL SYSTEM Some customers may complain about a very low frequency noise and/or vibration felt at the steering wheel, the floor and/or the seats when driving at 1500-1650 rpm in any gear position. This may be caused by normal vehicle behavior while the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-08	350000 EQUIPMENT Some customers may complain about a very low frequency noise and/or vibration felt at the steering wheel, the floor and/or the seats when driving at 1500-1650 rpm in any gear position. This may be caused by normal vehicle behavior while the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-16	060000 ENGINE AND ENGINE COOLING Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. This is caused by improper logic written in the PCM fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-16	103000 POWER TRAIN:AUTOMATIC TRANSMISSION Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. This is caused by improper logic written in the PCM fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-16	110000 ELECTRICAL SYSTEM Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. This is caused by improper logic written in the PCM fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-23	356000 EQUIPMENT ADAPTIVE/MOBILITY When replacing the Body Control Module (BCM) in a 7th generation vehicle, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-01	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-01	356000 EQUIPMENT ADAPTIVE/MOBILITY When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-01	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY During BCM replacement, MDARS may display a Configuration Error warning message. This may be caused by any of the following:ï¿· Poor internet connection ï¿· MDARS failureï¿· Low Battery. Perform the BCM Recovery Procedure below to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-01	350000 EQUIPMENT During BCM replacement, MDARS may display a Configuration Error warning message. This may be caused by any of the following:ï¿· Poor internet connection ï¿· MDARS failureï¿· Low Battery. Perform the BCM Recovery Procedure below to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-10	350000 EQUIPMENT Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunctionï¿· B119F:13 (TCU – TEL antenna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-10	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunctionï¿· B119F:13 (TCU – TEL antenna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-22	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-22	280000 BACK OVER PREVENTION MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-03	110000 ELECTRICAL SYSTEM When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-10	060000 ENGINE AND ENGINE COOLING Some customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020 CX30. Inform the customer that Mazda is actively investigating this issue and apologizes for any inconvenience. Mazda would like to req Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-07	110000 ELECTRICAL SYSTEM On some vehicles, the Commander switch might be inoperative. This could be caused by fuse F13 (15A) being removed instead of F15 (15A) at the factory in the lower panel compartment on the left side of the steering wheel. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-03	350000 EQUIPMENT MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-21	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles equipped with Smart Brake Support (SBS) may exhibit a front radar system malfunction message in the instrument cluster with DTC C1A67:04 (front radar sensor internal malfunction) stored in memory. This may be caused by water p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-21	030000 BRAKES (PWS) Some vehicles equipped with Smart Brake Support (SBS) may exhibit a front radar system malfunction message in the instrument cluster with DTC C1A67:04 (front radar sensor internal malfunction) stored in memory. This may be caused by water p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-13	081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance.This concern is caused by the lid box not having enough water drainage capability which leads to the accumula Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-26	060000 ENGINE AND ENGINE COOLING Some customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020 CX30. Inform the customer that Mazda is actively investigating this issue and apologizes for any inconvenience. Mazda would like to req Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-12	060000 ENGINE AND ENGINE COOLING Some customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020 CX30. Inform the customer that Mazda is actively investigating this issue and apologizes for any inconvenience. Mazda would like to req Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-10	100000 POWER TRAIN When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured A/T) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-23	130000 VISIBILITY FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: The road lane markings are covered by snow and are not visible. There are no road lane markings on the road surface. The road is w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-23	264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: The road lane markings are covered by snow and are not visible. There are no road lane markings on the road surface. The road is w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-23	275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: The road lane markings are covered by snow and are not visible. There are no road lane markings on the road surface. The road is w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-01	353000 EQUIPMENT:ELECTRICAL Some customers may complain about any of the following: Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-29	110000 ELECTRICAL SYSTEM Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-29	353000 EQUIPMENT:ELECTRICAL Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-29	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-23	353000 EQUIPMENT:ELECTRICAL Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-23	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-23	118000 ELECTRICAL SYSTEM:SOFTWARE Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-05	353000 EQUIPMENT:ELECTRICAL Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B1252:87 TCU – Communicati Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-05	118000 ELECTRICAL SYSTEM:SOFTWARE Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B1252:87 TCU – Communicati Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-23	353000 EQUIPMENT:ELECTRICAL MAZDA CONNECT Software Version 11002 NOTE: â¿¿2019 Mazda3 owners may notice an icon in their infotainmentâ¿¿s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest versi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-23	118000 ELECTRICAL SYSTEM:SOFTWARE MAZDA CONNECT Software Version 11002 NOTE: â¿¿2019 Mazda3 owners may notice an icon in their infotainmentâ¿¿s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest versi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-29	353000 EQUIPMENT:ELECTRICAL When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-01	350000 EQUIPMENT When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-25	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-25	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-06	350000 EQUIPMENT MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-06	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-08	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11002 or later). MAZDA CONNECT Software Version 11002 NOTE: â¿¿Mazda3 owners may notice an icon in their Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-23	110000 ELECTRICAL SYSTEM Some customers may experience that the door locks may not operate using the touch sensor on the outer door handle while parked in a parking space surrounded by concrete walls, but will operate when using the remote transmitter. This concern Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-23	170000 LATCHES/LOCKS/LINKAGES Some customers may experience that the door locks may not operate using the touch sensor on the outer door handle while parked in a parking space surrounded by concrete walls, but will operate when using the remote transmitter. This concern Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-23	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may experience that the door locks may not operate using the touch sensor on the outer door handle while parked in a parking space surrounded by concrete walls, but will operate when using the remote transmitter. This concern Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-17	110000 ELECTRICAL SYSTEM Some customers may find that they cannot lock their vehicle when using the touch sensor (shown below) on the front door handle, however, they can unlock the vehicle. This concern may occur after the vehicle has been recently washed and wate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-17	170000 LATCHES/LOCKS/LINKAGES Some customers may find that they cannot lock their vehicle when using the touch sensor (shown below) on the front door handle, however, they can unlock the vehicle. This concern may occur after the vehicle has been recently washed and wate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-15	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may experience ÿ¿Ultrasonic sensor malfunctionÿ¿ÿ warning message displayed in the instrument cluster when driving or at a stop. The warning message continues until the ignition is turned off. Upon inspection, one or m Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-15	350000 EQUIPMENT Some customers may notice that the temperature setting of the automatic climate control may not change when the temperature dial is operated very slowly. Due to improper control logic of the automatic climate control unit (IP-ESU), turning Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-15	350000 EQUIPMENT Some customers may notice that the temperature setting of the automatic climate control may not change when the temperature dial is operated very slowly. Due to improper control logic of the automatic climate control unit (IP-ESU), turning Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-03	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-03	200000 WHEELS New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-11	350000 EQUIPMENT Some customers may experience a no start because the battery is discharged after the vehicle is parked for more than 8 hours. This may be caused by one or more of the following, resulting in excessive parasitic draw (dark current) on the ba Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-11	353000 EQUIPMENT:ELECTRICAL Some customers may experience a no start because the battery is discharged after the vehicle is parked for more than 8 hours. This may be caused by one or more of the following, resulting in excessive parasitic draw (dark current) on the ba Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-15	110000 ELECTRICAL SYSTEM If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-15	350000 EQUIPMENT If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-14	060000 ENGINE AND ENGINE COOLING Some customers may complain about any of the following: ï¿· Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment. ï¿· Remote function(s) inoperative. ï¿· Engine Start / Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-14	110000 ELECTRICAL SYSTEM Some customers may complain about any of the following: ï¿· Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment. ï¿· Remote function(s) inoperative. ï¿· Engine Start / Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-14	120000 EXTERIOR LIGHTING Some customers may complain about any of the following: ï¿· Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment. ï¿· Remote function(s) inoperative. ï¿· Engine Start / Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-14	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about any of the following: ï¿· Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment. ï¿· Remote function(s) inoperative. ï¿· Engine Start / Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-02	060000 ENGINE AND ENGINE COOLING Some customers may complain about any of the following: ï¿· Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment. ï¿· Remote function(s) inoperative. ï¿· Engine Start / Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-02	110000 ELECTRICAL SYSTEM Some customers may complain about any of the following: ï¿· Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment. ï¿· Remote function(s) inoperative. ï¿· Engine Start / Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-02	120000 EXTERIOR LIGHTING Some customers may complain about any of the following: ï¿· Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment. ï¿· Remote function(s) inoperative. ï¿· Engine Start / Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-02	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about any of the following: ï¿· Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment. ï¿· Remote function(s) inoperative. ï¿· Engine Start / Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-18	110000 ELECTRICAL SYSTEM Some customers may experience an intermittent static sound coming from the audio speakers. ï¿· After ignition key OFFï¿· While driving (key ON).ï¿· When opening the driver’s door to enter the vehicle. The infotainment system may re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-18	350000 EQUIPMENT Some customers may experience an intermittent static sound coming from the audio speakers. ï¿· After ignition key OFFï¿· While driving (key ON).ï¿· When opening the driver’s door to enter the vehicle. The infotainment system may re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-14	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always do the following: ï¿· Use the GR8 battery charger SST to maintain battery voltage. See SA- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-14	350000 EQUIPMENT When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always do the following: ï¿· Use the GR8 battery charger SST to maintain battery voltage. See SA- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-14	118000 ELECTRICAL SYSTEM:SOFTWARE When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always do the following: ï¿· Use the GR8 battery charger SST to maintain battery voltage. See SA- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-09	060000 ENGINE AND ENGINE COOLING Some customer’s may complain that the HVAC system only blows warm to cool air (not cold) after starting the vehicle and not moving right away. This may be caused by a closed Active Air Shutter (AAS). Under specific circumstances, the AAS ha Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-09	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Some customer’s may complain that the HVAC system only blows warm to cool air (not cold) after starting the vehicle and not moving right away. This may be caused by a closed Active Air Shutter (AAS). Under specific circumstances, the AAS ha Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-09	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Some customer’s may complain that the HVAC system only blows warm to cool air (not cold) after starting the vehicle and not moving right away. This may be caused by a closed Active Air Shutter (AAS). Under specific circumstances, the AAS ha Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-10	060000 ENGINE AND ENGINE COOLING If you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-10	350000 EQUIPMENT If you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-08	110000 ELECTRICAL SYSTEM Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B1252:87 TCU – Communicat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-08	350000 EQUIPMENT Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B1252:87 TCU – Communicat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-08	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B1252:87 TCU – Communicat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-08	110000 ELECTRICAL SYSTEM MAZDA CONNECT Software Version 11002. NOTE: ⿿Mazda3 owners may notice an icon in their infotainment⿿s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest version of Mazd Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-08	350000 EQUIPMENT MAZDA CONNECT Software Version 11002. NOTE: ⿿Mazda3 owners may notice an icon in their infotainment⿿s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest version of Mazd Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-08	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECT Software Version 11002. NOTE: ⿿Mazda3 owners may notice an icon in their infotainment⿿s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest version of Mazd Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-29	110000 ELECTRICAL SYSTEM When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-29	350000 EQUIPMENT When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-29	356000 EQUIPMENT ADAPTIVE/MOBILITY When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-18	110000 ELECTRICAL SYSTEM When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-20	110000 ELECTRICAL SYSTEM Some customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020 CX-30. Inform the customer that Mazda is actively investigating this issue and apologizes for any inconvenience. Mazda would like to re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-20	060000 ENGINE (PWS) Some customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020 CX-30. Inform the customer that Mazda is actively investigating this issue and apologizes for any inconvenience. Mazda would like to re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-20	110000 ELECTRICAL SYSTEM Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-20	060000 ENGINE (PWS) Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-16	118000 ELECTRICAL SYSTEM:SOFTWARE Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-06	354000 EQUIPMENT:MECHANICAL In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-14	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-19	060000 ENGINE AND ENGINE COOLING If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-19	350000 EQUIPMENT If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-07	110000 ELECTRICAL SYSTEM Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete, although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-07	350000 EQUIPMENT Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete, although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-07	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete, although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-07	264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete, although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-12	356000 EQUIPMENT ADAPTIVE/MOBILITY Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-10-30	110000 ELECTRICAL SYSTEM Currently, Mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than the previous transmitter key. Follow the repair procedure if one or both auxiliary keys are lost: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-10-30	350000 EQUIPMENT Currently, Mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than the previous transmitter key. Follow the repair procedure if one or both auxiliary keys are lost: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-10-17	110000 ELECTRICAL SYSTEM On 7th generation vehicle (2019-2020 Mazda3 (BP) and 2020 CX-30 (DM)), when the door is opened/closed with the ignition switch off, the battery current is approximately 7A, which is three times larger than previous generation models (2.5A o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-10-17	350000 EQUIPMENT On 7th generation vehicle (2019-2020 Mazda3 (BP) and 2020 CX-30 (DM)), when the door is opened/closed with the ignition switch off, the battery current is approximately 7A, which is three times larger than previous generation models (2.5A o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-18	100000 POWER TRAIN WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-18	980000 UNKNOWN OR OTHER WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-17	980000 UNKNOWN OR OTHER When performing any service or repair on a customer’s 2020 CX-30, use MDARS to switch to Restricted Transmitting Mode. Restricted Transmitting Mode: ï¿· Restricts MyMazda App remote functions. ï¿· Prevents error messages being sent to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-17	356000 EQUIPMENT ADAPTIVE/MOBILITY When performing any service or repair on a customer’s 2020 CX-30, use MDARS to switch to Restricted Transmitting Mode. Restricted Transmitting Mode: ï¿· Restricts MyMazda App remote functions. ï¿· Prevents error messages being sent to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-05	060000 ENGINE AND ENGINE COOLING GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-05	100000 POWER TRAIN GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-23	118000 ELECTRICAL SYSTEM:SOFTWARE Some customers may complain about a MyMazda App 400C04 error when enrolling their vehicle to connected vehicle services. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-16	110000 ELECTRICAL SYSTEM On some vehicles, the Commander switch might be inoperative. This could be caused by fuse F13 (15A) being removed instead of F15 (15A) at the factory in the lower panel compartment on the left side of the steering wheel. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-16	356000 EQUIPMENT ADAPTIVE/MOBILITY On some vehicles, the Commander switch might be inoperative. This could be caused by fuse F13 (15A) being removed instead of F15 (15A) at the factory in the lower panel compartment on the left side of the steering wheel. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-23	010000 STEERING Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-04	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use ina Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-06	350000 EQUIPMENT MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-06	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-23	110000 ELECTRICAL SYSTEM When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-23	356000 EQUIPMENT ADAPTIVE/MOBILITY When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-18	110000 ELECTRICAL SYSTEM 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-18	130000 VISIBILITY 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-18	200000 WHEELS 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-18	356000 EQUIPMENT ADAPTIVE/MOBILITY 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	110000 ELECTRICAL SYSTEM 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	130000 VISIBILITY 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	200000 WHEELS 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	356000 EQUIPMENT ADAPTIVE/MOBILITY 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-03	110000 ELECTRICAL SYSTEM 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-03	130000 VISIBILITY 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-03	200000 WHEELS 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-03	356000 EQUIPMENT ADAPTIVE/MOBILITY 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-17	350000 EQUIPMENT MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-17	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-17	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-06	350000 EQUIPMENT MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-06	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-06	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	110000 ELECTRICAL SYSTEM In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	350000 EQUIPMENT In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-13	220000 SEATS At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-13	350000 EQUIPMENT When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-15	110000 ELECTRICAL SYSTEM TELEMATICS COMMUNICATION UNIT (TCU) INITIALIZATION PROCEDURE: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-15	350000 EQUIPMENT TELEMATICS COMMUNICATION UNIT (TCU) INITIALIZATION PROCEDURE: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-15	356000 EQUIPMENT ADAPTIVE/MOBILITY TELEMATICS COMMUNICATION UNIT (TCU) INITIALIZATION PROCEDURE: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-10	110000 ELECTRICAL SYSTEM MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration/Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-10	350000 EQUIPMENT MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration/Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-10	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration/Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	350000 EQUIPMENT AUXILIARY KEY CUTTING TEMPORARY PROCEDURE: Currently, Mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than the previous transmitter key. Follow the repair procedure i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-06	110000 ELECTRICAL SYSTEM WIRELESS CHARGING PAD INSTALLATION INSTRUCTIONS CORRECTION: Section 6 of the Wireless Charging Pad instructions call for the use of an “ultrasonic cutter” to cut a rectangular hole for the harness to pass through and to serve as an access p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-06	356000 EQUIPMENT ADAPTIVE/MOBILITY WIRELESS CHARGING PAD INSTALLATION INSTRUCTIONS CORRECTION: Section 6 of the Wireless Charging Pad instructions call for the use of an “ultrasonic cutter” to cut a rectangular hole for the harness to pass through and to serve as an access p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	030000 SERVICE BRAKES, HYDRAULIC Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	060000 ENGINE AND ENGINE COOLING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	100000 POWER TRAIN Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-05	110000 ELECTRICAL SYSTEM On the 2019 Mazda3 (BP) and and all 2020 Mazda vehicles (except CX-3), the CR2032 button cell battery is required for the new type remote transmitter. If it is mistakenly replaced with the conventional CR2025 used in the previous type remot Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-05	350000 EQUIPMENT On the 2019 Mazda3 (BP) and and all 2020 Mazda vehicles (except CX-3), the CR2032 button cell battery is required for the new type remote transmitter. If it is mistakenly replaced with the conventional CR2025 used in the previous type remot Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-15	110000 ELECTRICAL SYSTEM 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-15	130000 VISIBILITY 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-15	200000 WHEELS 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-15	356000 EQUIPMENT ADAPTIVE/MOBILITY 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-23	220000 SEATS Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. The logic has changed from previous Mazdas where the seat warmers and seat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-29	030000 SERVICE BRAKES, HYDRAULIC Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	030000 SERVICE BRAKES, HYDRAULIC Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: ï¿· i-ACTIVSENSE warning light ON (1) ï¿· Smart Brake Support (SBS) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	110000 ELECTRICAL SYSTEM Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: ï¿· i-ACTIVSENSE warning light ON (1) ï¿· Smart Brake Support (SBS) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: ï¿· i-ACTIVSENSE warning light ON (1) ï¿· Smart Brake Support (SBS) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	280000 BACK OVER PREVENTION Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: ï¿· i-ACTIVSENSE warning light ON (1) ï¿· Smart Brake Support (SBS) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-09	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT: ï¿· The engine will not s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-09	356000 EQUIPMENT ADAPTIVE/MOBILITY Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT: ï¿· The engine will not s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-03	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-03	264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-26	200000 WHEELS Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-28	110000 ELECTRICAL SYSTEM When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-28	350000 EQUIPMENT 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-28	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL DTC P0942:49 TROUBLESHOOTING: P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added to the Workshop Manual. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-27	350000 EQUIPMENT MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-27	350000 EQUIPMENT Some customers may complain about SiriusXM Travel Link, Traffic Plus showing expired even though the customer purchased a paid subscription. SiriusXM audio packages do not include SiriusXM Travel Link, Traffic Plus. To get Traffic Plus, th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-27	350000 EQUIPMENT SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. NOTE: SiriusXM Traffic Plus and Travel Link subscription is free of charg Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-27	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. NOTE: SiriusXM Traffic Plus and Travel Link subscription is free of charg Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-27	353000 EQUIPMENT:ELECTRICAL Vehicle Center Display does not provide the One Time Pass Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop – Door Lock / Unlock – Lights ON / OFF Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	130000 VISIBILITY Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	210000 TRAILER HITCHES Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	350000 EQUIPMENT Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	356000 EQUIPMENT ADAPTIVE/MOBILITY Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-26	100000 POWER TRAIN Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-25	110000 ELECTRICAL SYSTEM Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: B119F:01 TCU – Tel antenna No. 1 malfunction B1252:87 TCU – Communication error with Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-11	110000 ELECTRICAL SYSTEM Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE NOTE: Before proceeding: ï¿· Document the vehicle current CMU software version. ï¿· Confirm that the Con Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-11	350000 EQUIPMENT Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE NOTE: Before proceeding: ï¿· Document the vehicle current CMU software version. ï¿· Confirm that the Con Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-05	060000 ENGINE AND ENGINE COOLING If you encounter a vehicle with the oil pressure warning light on or a check engine light on with DTC P0524 and/or P055F, and no driveability concerns or mechanical noises, perform the following inspection: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-05	110000 ELECTRICAL SYSTEM If you encounter a vehicle with the oil pressure warning light on or a check engine light on with DTC P0524 and/or P055F, and no driveability concerns or mechanical noises, perform the following inspection: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-05	350000 EQUIPMENT If you encounter a vehicle with the oil pressure warning light on or a check engine light on with DTC P0524 and/or P055F, and no driveability concerns or mechanical noises, perform the following inspection: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-05	356000 EQUIPMENT ADAPTIVE/MOBILITY If you encounter a vehicle with the oil pressure warning light on or a check engine light on with DTC P0524 and/or P055F, and no driveability concerns or mechanical noises, perform the following inspection: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-18	110000 ELECTRICAL SYSTEM MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration/Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troub Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-18	350000 EQUIPMENT MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration/Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troub Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-18	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration/Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troub Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-05	110000 ELECTRICAL SYSTEM 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-05	356000 EQUIPMENT ADAPTIVE/MOBILITY 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-05	030000 BRAKES (PWS) 2020 CX-30 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2020 CX-30 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	060000 ENGINE AND ENGINE COOLING There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	350000 EQUIPMENT There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	356000 EQUIPMENT ADAPTIVE/MOBILITY There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-21	350000 EQUIPMENT FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-21	356000 EQUIPMENT ADAPTIVE/MOBILITY FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-21	260000 FORWARD COLLISION AVOIDANCE FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-25	110000 ELECTRICAL SYSTEM Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. NOTE: Before proceeding: Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Go to MGSS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-25	350000 EQUIPMENT Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. NOTE: Before proceeding: Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Go to MGSS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-25	356000 EQUIPMENT ADAPTIVE/MOBILITY Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. NOTE: Before proceeding: Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Go to MGSS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020 MAZDA CX-30

3 Recalls for 2020 MAZDA CX-30

0 Complaints sent to the Center for Auto Safety for 2020 MAZDA CX-30

9 Complaints submitted to NHTSA for 2020 MAZDA CX-30

0 Investigations for 2020 MAZDA CX-30

641 Service Alerts for 2020 MAZDA CX-30

2020 MAZDA CX-30

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2020 MAZDA CX-30

3 Recalls for 2020 MAZDA CX-30

0 Complaints sent to the Center for Auto Safety for 2020 MAZDA CX-30

9 Complaints submitted to NHTSA for 2020 MAZDA CX-30

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0 Investigations for 2020 MAZDA CX-30

641 Service Alerts for 2020 MAZDA CX-30

2020 MAZDA CX-30

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