2020 INFINITI QX50

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

1 Recalls for 2020 INFINITI QX50

Recall Date Component Summary
January 26, 2021 EQUIPMENT:OTHER:LABELS | TIRES

Nissan North America, Inc. (INFINITI) is recalling certain 2020 INFINITI QX50 vehicles. The text of the Tire and Loading Information placard, including the tire size and loading capacity, may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, “Tire Selection and Rims.”

Remedy:

INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall is expected to begin March 16, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti’s number for this recall is PC788.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

1 Complaints sent to the Center for Auto Safety for 2020 INFINITI QX50

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Date Component  
transmission

3 Complaints submitted to NHTSA for 2020 INFINITI QX50

skip to CAS complaints

Date Component  
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | ELECTRICAL SYSTEM
ODI Number: 11404257
ENGINE | FUEL/PROPULSION SYSTEM
ODI Number: 11399845
ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 11366795
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2020 INFINITI QX50

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

130 Service Alerts for 2020 INFINITI QX50

Date Description
April 5, 2022 070000 FUEL SYSTEM, GASOLINE

SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 21, 2022 110000 ELECTRICAL SYSTEM

TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once a

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April 12, 2022 110000 ELECTRICAL SYSTEM

B2E01-96 (INTERNAL BATTERY) DTC STORED AS CURRENT IN IVC SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 (Internal battery) to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 31, 2022 110000 ELECTRICAL SYSTEM

ENABLING WIRELESS APPLE CARPLAY® FEATURES SERVICE INFORMATION To enable wireless use of current Apple CarPlay® features, follow the SERVICE PROCEDURE in this bulletin. NOTE: Depending on the software version, the AV control unit may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 31, 2022 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

ENABLING WIRELESS APPLE CARPLAY® FEATURES SERVICE INFORMATION To enable wireless use of current Apple CarPlay® features, follow the SERVICE PROCEDURE in this bulletin. NOTE: Depending on the software version, the AV control unit may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 31, 2022 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

ENABLING WIRELESS APPLE CARPLAY® FEATURES SERVICE INFORMATION To enable wireless use of current Apple CarPlay® features, follow the SERVICE PROCEDURE in this bulletin. NOTE: Depending on the software version, the AV control unit may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 31, 2022 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

ENABLING WIRELESS APPLE CARPLAY® FEATURES SERVICE INFORMATION To enable wireless use of current Apple CarPlay® features, follow the SERVICE PROCEDURE in this bulletin. NOTE: Depending on the software version, the AV control unit may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 21, 2022 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

CLIENT SATISFACTION INITIATIVE 2020-2021 Q50, Q60, AND QX50, INFOTAINMENT SOFTWARE UPDATE AND WIRELESS CARPLAY CONFIGURATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of thi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2022 070000 FUEL SYSTEM, GASOLINE

FUEL AND/OR OIL SMELL IS PRESENT WHEN THE VEHICLE IS PARKED IN A CLOSED GARAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 21, 2022 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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March 3, 2022 118000 ELECTRICAL SYSTEM:SOFTWARE

AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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March 3, 2022 118000 ELECTRICAL SYSTEM:SOFTWARE

AV CONTROL UNIT INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 3, 2022 346000 COMMUNICATION:MANUFACTURER TELEMATICS

TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

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March 17, 2022 110000 ELECTRICAL SYSTEM

REMINDER: Wireless Apple CarPlay® Update Voluntary Service Campaign UPDATE March 17, 2022 Please discard earlier versions of this bulletin. The announcement from February 24, 2021 has been updated to highlight the following important

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2022 118000 ELECTRICAL SYSTEM:SOFTWARE

REMINDER: Wireless Apple CarPlay® Update Voluntary Service Campaign UPDATE March 17, 2022 Please discard earlier versions of this bulletin. The announcement from February 24, 2021 has been updated to highlight the following important

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2022 140000 AIR BAGS

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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April 26, 2022 118000 ELECTRICAL SYSTEM:SOFTWARE

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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April 26, 2022 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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March 15, 2022 105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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March 15, 2022 354000 EQUIPMENT:MECHANICAL

INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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February 22, 2022 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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February 24, 2022 110000 ELECTRICAL SYSTEM

Wireless Apple CarPlay® Update Voluntary Service Campaign UPDATE February 24, 2022 Please discard earlier versions of this bulletin. The announcement from December 16, 2021 has been updated to highlight the following important inform

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 24, 2022 353000 EQUIPMENT:ELECTRICAL

Wireless Apple CarPlay® Update Voluntary Service Campaign UPDATE February 24, 2022 Please discard earlier versions of this bulletin. The announcement from December 16, 2021 has been updated to highlight the following important inform

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 16, 2022 100000 POWER TRAIN

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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February 22, 2022 110000 ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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February 7, 2022 060000 ENGINE AND ENGINE COOLING

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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February 7, 2022 090000 FUEL SYSTEM, OTHER

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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February 9, 2022 110000 ELECTRICAL SYSTEM

BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle

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February 9, 2022 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle

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February 8, 2022 060000 ENGINE AND ENGINE COOLING

MIL ON WITH DTC P11A7 STORED IN THE ECM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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February 8, 2022 061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

MIL ON WITH DTC P11A7 STORED IN THE ECM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 110000 ELECTRICAL SYSTEM

CLIENT SATISFACTION INITIATIVE 2020-2021 Q50, Q60, AND QX50, INFOTAINMENT SOFTWARE UPDATE AND WIRELESS CARPLAY CONFIGURATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of thi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

CLIENT SATISFACTION INITIATIVE 2020-2021 Q50, Q60, AND QX50, INFOTAINMENT SOFTWARE UPDATE AND WIRELESS CARPLAY CONFIGURATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of thi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 25, 2022 110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 25, 2022 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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February 7, 2022 060000 ENGINE AND ENGINE COOLING

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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February 22, 2022 110000 ELECTRICAL SYSTEM

CAN COMMUNICATION ⿿ NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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January 26, 2022 110000 ELECTRICAL SYSTEM

REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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January 26, 2022 060000 ENGINE (PWS)

REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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January 26, 2022 110000 ELECTRICAL SYSTEM

CAN COMMUNICATION CODES ⿿ DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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January 26, 2022 110000 ELECTRICAL SYSTEM

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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January 26, 2022 272000 LANE DEPARTURE: ASSIST

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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January 26, 2022 273000 LANE DEPARTURE: BLIND SPOT DETECTION

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 16, 2021 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Wireless Apple CarPlay® Update Voluntary Service Campaign UPDATE December 16, 2021 Please discard earlier versions of this bulletin. The announcement from October 18, 2021 has been updated to highlight the following important informa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 7, 2021 120000 EXTERIOR LIGHTING

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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December 7, 2021 120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 7, 2021 120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 8, 2021 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

MIL ON WITH DTC P11A7 STORED IN THE ECM IF YOU CONFIRM The MIL is ON and DTC P11A7 (VCR STOPPER POSITION) is stored in the ECM. HINT: There may also be a lack of power concern (fail-safe). ACTION 1. Confirm the current ECM part numb

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 3, 2021 118000 ELECTRICAL SYSTEM:SOFTWARE

SOFTWARE UPDATE FOR CLOCK INCORRECT IF YOU CONFIRM One or more of the following occurs: ￷ The clock resets to 1:00. ￷ The clock changes 4-6 hours ahead of actual time. ￷ Set Clock Manually icon is grayed out. ACTION 1. Confir

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 15, 2021 353000 EQUIPMENT:ELECTRICAL

DTC C1A17-49 STORED IN LASER/RADAR SERVICE INFORMATION If DTC C1A17-49 (ICC SENSOR MALF) is stored in LASER/RADAR in the ⿿PAST⿝ column: ￷ Erase the DTC. ￷ DO NOT replace any parts. If DTC C1A17-49 (ICC SENSOR MALF) is stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 18, 2021 131000 VISIBILITY:WINDSHIELD

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 18, 2021 136000 VISIBILITY:WINDSHIELD WIPER/WASHER

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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October 18, 2021 110000 ELECTRICAL SYSTEM

Wireless Apple CarPlay® Update Voluntary Service Campaign UPDATE October 18, 2021 Please discard earlier versions of this bulletin. The announcement from October 6, 2021 has been updated to highlight the following important informati

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 6, 2021 110000 ELECTRICAL SYSTEM

Wireless Apple CarPlay® Update Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Client Service Initiative to provide a free Infotainment software update, which includes Wireless Apple CarPlay® until Ma

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 4, 2021 350000 EQUIPMENT

AV CONTROL UNIT INFORMATION This bulletin has been amended. See AMENDMENT HISTORY, below. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 4, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

AV CONTROL UNIT INFORMATION This bulletin has been amended. See AMENDMENT HISTORY, below. Discard all previous versions of this bulletin.

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October 25, 2021 100000 POWER TRAIN

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL SERVICE INFORMATION When removing the front passenger (RH) side drive shaft on an applied vehicle for any reason, transfer assembly drive shaft oil seal and dust cov

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 26, 2021 110000 ELECTRICAL SYSTEM

CLIENT SATISFACTION INITIATIVE 2020-2021 Q50, Q60, QX50, AND QX80; INFOTAINMENT SOFTWARE UPDATE AND WIRELESS CARPLAY CONFIGURATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 5, 2021 110000 ELECTRICAL SYSTEM

CLIENT SATISFACTION INITIATIVE 2020-2021 Q50, Q60, QX50, AND QX80; INFOTAINMENT SOFTWARE UPDATE AND WIRELESS CARPLAY CONFIGURATION SERVICE INFORMATION Infiniti is providing a free infotainment software update, including Wireless Appl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2021 350000 EQUIPMENT

PREVENT FRONT AXLE THREAD DAMAGE DURING AXLE NUT REMOVAL SERVICE INFORMATION If an Applied Vehicle needs to have a front axle nut removed, for any reason, the staking of the nut into the axle keyway must first be removed. The essential

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

PREVENT FRONT AXLE THREAD DAMAGE DURING AXLE NUT REMOVAL SERVICE INFORMATION If an Applied Vehicle needs to have a front axle nut removed, for any reason, the staking of the nut into the axle keyway must first be removed. The essential

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 2, 2021 350000 EQUIPMENT

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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February 3, 2021 275500 LANE DEPARTURE: SENSING SYSTEM: OTHER

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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September 14, 2021 160000 STRUCTURE

REAR HATCH INOPERATIVE OR NOISE WHEN OPENING/CLOSING IF YOU CONFIRM The client states that either the rear hatch is inoperative, or the rear hatch closes after opening only a small amount, AND DTC B2426-23 SPINDLE SENSOR LH and/or DT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 9, 2021 070000 FUEL SYSTEM, GASOLINE

FUEL AND/OR OIL SMELL IS PRESENT WHEN THE VEHICLE IS PARKED IN A CLOSED GARAGE IF YOU CONFIRM The client states that a fuel and/or oil smell is present when the vehicle is parked in a closed garage, even though there are no fuel, oil,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 13, 2021 110000 ELECTRICAL SYSTEM

DTC B2724-23 AND/OR C1B56-04 STORED, AND/OR RAB ERROR MESSAGE OR WARNING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 13, 2021 350000 EQUIPMENT

DTC B2724-23 AND/OR C1B56-04 STORED, AND/OR RAB ERROR MESSAGE OR WARNING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 13, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

DTC B2724-23 AND/OR C1B56-04 STORED, AND/OR RAB ERROR MESSAGE OR WARNING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 13, 2021 356220 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:BRAKING

DTC B2724-23 AND/OR C1B56-04 STORED, AND/OR RAB ERROR MESSAGE OR WARNING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 9, 2021 100000 POWER TRAIN

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 7, 2021 110000 ELECTRICAL SYSTEM

INFINITI; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

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June 7, 2021 110000 ELECTRICAL SYSTEM

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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June 7, 2021 110000 ELECTRICAL SYSTEM

SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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May 27, 2021 100000 POWER TRAIN

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 9, 2021 220000 SEATS

2019-2020 QX50; DRIVER SEAT WILL NOT MOVE FORWARD IF YOU CONFIRM After the driver side seat has been moved all the way to the maximum rearward position, it will not move forward. ACTION Replace the driver side seat lifter/slide assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 1, 2021 060000 ENGINE AND ENGINE COOLING

MIL ON WITH DTC P062F AND/OR P0603 STORED IF YOU CONFIRM The MIL is ON and DTC P062F (EEPROM) and/or P0603 (ECM BACK UP/CIRCUIT) is stored, And The customer stated the vehicle was recently started after sitting for an extended period

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 21, 2021 110000 ELECTRICAL SYSTEM

TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 21, 2021 350000 EQUIPMENT

TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2020 130000 VISIBILITY

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2021 130000 VISIBILITY

2020 QX50; WINDSHIELD REPLACEMENT SERVICE INFORMATION Three additional windshield part numbers were added to the Electronic Parts Catalog (EPC) for the 2020 QX50. If the windshield on an applied vehicle needs to be replaced for any rea

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March 15, 2021 110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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March 5, 2021 110000 ELECTRICAL SYSTEM

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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March 1, 2021 060000 ENGINE AND ENGINE COOLING

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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March 24, 2021 110000 ELECTRICAL SYSTEM

INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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December 23, 2020 350000 EQUIPMENT

2019-2020 QX50; CVT FLUID COOLER HOSE LEAK IF YOU CONFIRM CVT fluid is leaking from the upper CVT fluid cooler hose, at the CVT cooler. Or The upper CVT fluid cooler hose has become detached while driving. NOTE: If CVT fluid is leaki

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December 23, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

2019-2020 QX50; CVT FLUID COOLER HOSE LEAK IF YOU CONFIRM CVT fluid is leaking from the upper CVT fluid cooler hose, at the CVT cooler. Or The upper CVT fluid cooler hose has become detached while driving. NOTE: If CVT fluid is leaki

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February 4, 2021 110000 ELECTRICAL SYSTEM

INFINITI; AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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November 30, 2020 346000 COMMUNICATION:MANUFACTURER TELEMATICS

TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an

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February 4, 2021 110000 ELECTRICAL SYSTEM

AV CONTROL UNIT INFORMATION This bulletin has been amended. See AMENDMENT HISTORY, below. Discard all previous versions of this bulletin.

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November 10, 2020 030000 BRAKES (PWS)

DTC B2724-23 AND/OR C1B56-04 STORED, AND/OR RAB ERROR MESSAGE OR WARNING IF YOU CONFIRM One or both of the following DTCs are stored: ￷ B2724-23 (SONAR CONTROL UNIT – SONAR ECU INTERNAL FAILURE [UNDER VOLTAGE]) ￷ C1B56-04 (SONAR C

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November 5, 2020 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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February 26, 2021 100000 POWER TRAIN

PREVENT FRONT AXLE THREAD DAMAGE DURING AXLE NUT REMOVAL SERVICE INFORMATION If an Applied Vehicle needs to have a front axle nut removed, for any reason, the staking of the nut into the axle keyway must first be removed. The essential

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February 2, 2021 110000 ELECTRICAL SYSTEM

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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February 2, 2021 260000 FORWARD COLLISION AVOIDANCE

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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March 3, 2021 110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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February 3, 2021 260000 FORWARD COLLISION AVOIDANCE

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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January 28, 2021 110000 ELECTRICAL SYSTEM

TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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January 28, 2021 110000 ELECTRICAL SYSTEM

DTC B2724-23 AND/OR C1B56-04 STORED, AND/OR RAB ERROR MESSAGE OR WARNING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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December 23, 2020 100000 POWER TRAIN

2019-2020 QX50; CVT FLUID COOLER HOSE LEAK IF YOU CONFIRM CVT fluid is leaking from the upper CVT fluid cooler hose, at the CVT cooler. Or The upper CVT fluid cooler hose has become detached while driving. NOTE: If CVT fluid is lea

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 30, 2020 110000 ELECTRICAL SYSTEM

TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 10, 2020 280000 BACK OVER PREVENTION

DTC B2724-23 AND/OR C1B56-04 STORED, AND/OR RAB ERROR MESSAGE OR WARNING IF YOU CONFIRM One or both of the following DTCs are stored: ￷ B2724-23 (SONAR CONTROL UNIT – SONAR ECU INTERNAL FAILURE [UNDER VOLTAGE]) ￷ C1B56-04 (SONAR

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 5, 2020 260000 FORWARD COLLISION AVOIDANCE

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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January 27, 2021 110000 ELECTRICAL SYSTEM

TELEMATICS (IVC) SERVICE INFORMATION See ITB12-011 for models built before those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telema

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October 28, 2020 200000 WHEELS

2021 QX50; NO LUG WRENCH SERVICE INFORMATION The APPLIED VEHICLE is not equipped with a lug wrench. The storage bin in the trunk still exists, but the wrench is not included with the vehicle. The lug wrench (PART #: 99545-0U000, WRENCH

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October 28, 2020 350000 EQUIPMENT

2021 QX50; NO LUG WRENCH SERVICE INFORMATION The APPLIED VEHICLE is not equipped with a lug wrench. The storage bin in the trunk still exists, but the wrench is not included with the vehicle. The lug wrench (PART #: 99545-0U000, WRENCH

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October 28, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

2021 QX50; NO LUG WRENCH SERVICE INFORMATION The APPLIED VEHICLE is not equipped with a lug wrench. The storage bin in the trunk still exists, but the wrench is not included with the vehicle. The lug wrench (PART #: 99545-0U000, WRENCH

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 27, 2020 200000 WHEELS

2020 QX50; REAR WHEEL ALIGNMENT SERVICE INFORMATION SERVICE INFORMATION Some wheel alignment specifications listed in the Rear Suspension section of the Electronic Service Manual (ESM) have been revised. Until the updated ESM is made a

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March 18, 2020 160000 STRUCTURE

2019-2020 QX50; MOONROOF ASSEMBLY REPLACEMENT IF YOU CONFIRM The moonroof assembly needs to be replaced for any reason AND The replacement moonroof part number is one of the following: ￷ – 91205-5NA0A ￷ – 91205-5NA0B ￷ – 9120

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March 18, 2020 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

2019-2020 QX50; RATTLE FROM MOONROOF Refer to the SERVICE PROCEDURE on page 2 if directed here from ITB20-009. IF YOU CONFIRM A rattle type noise is coming from the moonroof in the areas circled in green in Figure 1 AND The rattle go

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March 18, 2020 160000 STRUCTURE

2019-2020 QX50; RATTLE FROM MOONROOF Refer to the SERVICE PROCEDURE on page 2 if directed here from ITB20-009. IF YOU CONFIRM A rattle type noise is coming from the moonroof in the areas circled in green in Figure 1 AND The rattle go

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March 25, 2020 100000 POWER TRAIN

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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September 14, 2020 070000 FUEL SYSTEM, GASOLINE

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

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September 14, 2020 350000 EQUIPMENT

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

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September 14, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 31, 2020 110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the fo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 16, 2020 110000 ELECTRICAL SYSTEM

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. ￷ For all other models, consult the Electronic Service Manual (ESM). The f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 16, 2020 270000 LANE DEPARTURE

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. ￷ For all other models, consult the Electronic Service Manual (ESM). The f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 27, 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

INFINITI; AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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December 11, 2019 160000 STRUCTURE

2019-2020 QX50; DOOR FINISHER DISCOLORATION/FLAKING DUE TO WINDOW TINT INSTALLATION SERVICE INFORMATION If the aluminum trim on any door finisher is discolored and/or flaking on an applied vehicle, this may have been caused by the fluid

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 11, 2019 350000 EQUIPMENT

2019-2020 QX50; DOOR FINISHER DISCOLORATION/FLAKING DUE TO WINDOW TINT INSTALLATION SERVICE INFORMATION If the aluminum trim on any door finisher is discolored and/or flaking on an applied vehicle, this may have been caused by the fluid

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 25, 2019 980000 UNKNOWN OR OTHER

American Automobile Labeling Act (AALA) Labels Retailer Inventory UPDATE October 25, 2019 Please discard earlier versions of this bulletin. The announcement from October 22, 2019 has been revised to include: ￷ – Label shipments have

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October 22, 2019 980000 UNKNOWN OR OTHER

American Automobile Labeling Act (AALA) Labels Retailer Inventory ***** Campaign Summary ***** INFINITI is conducting a Quality Action for retailers to replace the American Automobile Labeling Act (AALA) labels. The AALA label on affect

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November 26, 2019 110000 ELECTRICAL SYSTEM

INFINITI; AV CONTROL UNIT REPLACEMENT PROCESS IF YOU CONFIRM The AV control unit needs to be replaced on an APPLIED VEHICLE. ACTION 1. Read and save the VIN 2. Read and save the configuration 3. Replace the AV control unit 4. Repro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 26, 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

INFINITI; AV CONTROL UNIT REPLACEMENT PROCESS IF YOU CONFIRM The AV control unit needs to be replaced on an APPLIED VEHICLE. ACTION 1. Read and save the VIN 2. Read and save the configuration 3. Replace the AV control unit 4. Repro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 26, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

INFINITI; AV CONTROL UNIT REPLACEMENT PROCESS IF YOU CONFIRM The AV control unit needs to be replaced on an APPLIED VEHICLE. ACTION 1. Read and save the VIN 2. Read and save the configuration 3. Replace the AV control unit 4. Repro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 21, 2020 350000 EQUIPMENT

PC714 Retailer Inventory as of 2.20.2020

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February 21, 2020 350000 EQUIPMENT

American Automobile Labeling Act (AALA) Labels ⿿ EXPIRATION NOTICE Retailer Inventory UPDATE February 21, 2020 Please discard earlier versions of this bulletin. INFINITI announced the following quality action in October 2019. Servic

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September 12, 2019 110000 ELECTRICAL SYSTEM

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O

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September 12, 2019 140000 AIR BAGS

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 12, 2019 220000 SEATS

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020 INFINITI QX50

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