2020 DODGE Durango

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

2 Recalls for 2020 DODGE Durango

Recall Date Component Summary
2021-04-22 AIR BAGS:CRITICAL FASTENERS | AIR BAGS:SIDE/WINDOW:CURTAIN

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

Remedy:

Dealers will tighten or replace the fastener, free of charge. The recall is expected to begin June 11, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is Y16.

2020-04-02 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4″ or 12″ radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rearview Mirrors.”

Remedy:

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is W30-W37.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

1 Complaints sent to the Center for Auto Safety for 2020 DODGE Durango

skip to NHTSA complaints

Date Component  
2022-08-18 airbags

2 Complaints submitted to NHTSA for 2020 DODGE Durango

skip to CAS complaints

Date Component  
2020-09-26 STEERING
ODI Number: 11361267
2020-05-01 UNKNOWN OR OTHER
ODI Number: 11322997
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2020 DODGE Durango

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

240 Service Alerts for 2020 DODGE Durango

Date Description
2021-01-13 131000 VISIBILITY:WINDSHIELD

WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims syst

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-13 350000 EQUIPMENT

WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims syst

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-29 284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Di

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 030000 BRAKES (PWS)

Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-16 061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-30 113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY

Crank No Start Condition, No DTC?s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-30 061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

Crank No Start Condition, No DTC?s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-29 280000 BACK OVER PREVENTION

Squeak Chirp Creak Noise From Left Quarter Panel Area

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-26 061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

Crank No Start Condition, No DTC?s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-15 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Low Charging Voltage Displayed On Cluster

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-21 110000 ELECTRICAL SYSTEM

Panasonic VP4R Wi-Fi New Enrollment Pause

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-21 350000 EQUIPMENT

Panasonic VP4R Wi-Fi New Enrollment Pause

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-19 120000 EXTERIOR LIGHTING

License Plate LED Light Inoperative – Moisture Visible Within the Lens This bulletin involves inspecting the license plate LED lamp for being inoperative or visible signs of moisture within the LED lamp housing and if necessary replacing t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-17 110000 ELECTRICAL SYSTEM

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-17 110000 ELECTRICAL SYSTEM

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following: When making a sharp turn at low speed (parking lot) maneuvers, a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-17 350000 EQUIPMENT

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following: When making a sharp turn at low speed (parking lot) maneuvers, a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-17 060000 ENGINE (PWS)

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following: When making a sharp turn at low speed (parking lot) maneuvers, a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-19 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, rad

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-19 118000 ELECTRICAL SYSTEM:SOFTWARE

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, rad

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-16 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Customer Complaint May Include Engine Oil Leak Or Consumption

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-26 061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

No Crank No Start, Click No Start

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-11 110000 ELECTRICAL SYSTEM

RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-11 190000 TIRES

RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-11 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-09 110000 ELECTRICAL SYSTEM

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-09 110000 ELECTRICAL SYSTEM

?Device Not Supported? Message on the radio screen

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2022-03-09 350000 EQUIPMENT

?Device Not Supported? Message on the radio screen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-06 060000 ENGINE AND ENGINE COOLING

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-06 060000 ENGINE (PWS)

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. When performing diagnosis, an internal engine concern may be suspected.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-18 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-30 103230 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-23 162000 STRUCTURE:BODY

Front Fascia Misaligned with the Fender This bulletin involves replacing both the front fender brackets if needed. The customer may describe that the front fender is not properly aligned with the front fascia

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-26 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-24 353800 EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

TUBE, Coolant outlet (Rear Heater Return Line) Be advised, Mopar does offer rear coolant line repair kits for MY 2018 – 2020 vehicles for coolant leak repair. Please see TSB 23-023-20 for kit part numbers and instructions. If looking to re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-12 350000 EQUIPMENT

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-12 060000 ENGINE (PWS)

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-12 116620 ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-03 162900 STRUCTURE:BODY:ROOF AND PILLARS

Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-03 980000 UNKNOWN OR OTHER

Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-05 350000 EQUIPMENT

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-05 060000 ENGINE (PWS)

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-17 110000 ELECTRICAL SYSTEM

Check Engine Light Illuminated, Stop Start Function Inoperative

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-17 060000 ENGINE (PWS)

Check Engine Light Illuminated, Stop Start Function Inoperative

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-02 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Wind Noise Or Fluttering When Driving at Highway Speeds

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-02 350000 EQUIPMENT

Wind Noise Or Fluttering When Driving at Highway Speeds

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-02 356000 EQUIPMENT ADAPTIVE/MOBILITY

Wind Noise Or Fluttering When Driving at Highway Speeds

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-19 162900 STRUCTURE:BODY:ROOF AND PILLARS

Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-19 980000 UNKNOWN OR OTHER

Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-03 162300 STRUCTURE:BODY:DOOR

Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-28 350000 EQUIPMENT

Radio Reboot Continually

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2021-05-28 350000 EQUIPMENT

Bubbles Or Delamination On The Radio Display

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2021-05-25 350000 EQUIPMENT

Radio Reboot Continually

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2021-05-24 060000 ENGINE AND ENGINE COOLING

Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-27 350000 EQUIPMENT

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-22 110000 ELECTRICAL SYSTEM

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-19 350000 EQUIPMENT

Radio Volume Uncontrollable Or Changing On Its Own

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-12 350000 EQUIPMENT

Radio Screen Freeze, Blank Screen And Reset

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-11 350000 EQUIPMENT

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-19 210000 TRAILER HITCHES

Trailer Tow Wiring Harness 2020 Mopar kit 82216008AC is not compatible with 2021 WD 3.6L vehicles. Work around until new kit is released for 21MY is to use kit part number 82216007AC and order service PDC part number 68500274AA.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-07 110000 ELECTRICAL SYSTEM

UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-07 350000 EQUIPMENT

UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-21 357500 EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

Radio Screen Freeze, Blank Screen And Reset

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-30 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

ACC Not Available Message Instrument Cluster

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-24 353000 EQUIPMENT:ELECTRICAL

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-24 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-23 180000 VEHICLE SPEED CONTROL

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-23 220000 SEATS

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-17 100000 POWER TRAIN

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-16 130000 VISIBILITY

Rear Wiper Inoperative

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-12 180000 VEHICLE SPEED CONTROL

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-12 220000 SEATS

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-09 350000 EQUIPMENT

Apple CarPlay Does Not Work Or Not Connecting

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-09 284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Apple CarPlay Does Not Work Or Not Connecting

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-08 284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-31 060000 ENGINE AND ENGINE COOLING

Customer complaint may include engine oil leak/consumption.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-26 350000 EQUIPMENT

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-25 110000 ELECTRICAL SYSTEM

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-07 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace the full liftgate lamp and/or the license plate lamp as one unit using care not to touch the licence plate lamp.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-26 284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-13 353000 EQUIPMENT:ELECTRICAL

Favorite Song On-Air Alert List Empty

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-24 060000 ENGINE AND ENGINE COOLING

TUBE, Coolant outlet (Rear Heater Return Line) Be advised, Mopar does offer rear coolant line repair kits for MY 2018 – 2020 vehicles for coolant leak repair. Please see TSB 23-023-20 for kit part numbers and instructions. If looking to re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-24 070000 FUEL SYSTEM, GASOLINE

TUBE, Coolant outlet (Rear Heater Return Line) Be advised, Mopar does offer rear coolant line repair kits for MY 2018 – 2020 vehicles for coolant leak repair. Please see TSB 23-023-20 for kit part numbers and instructions. If looking to re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-24 100000 POWER TRAIN

TUBE, Coolant outlet (Rear Heater Return Line) Be advised, Mopar does offer rear coolant line repair kits for MY 2018 – 2020 vehicles for coolant leak repair. Please see TSB 23-023-20 for kit part numbers and instructions. If looking to re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-12 110000 ELECTRICAL SYSTEM

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-12 120000 EXTERIOR LIGHTING

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-05 110000 ELECTRICAL SYSTEM

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-05 120000 EXTERIOR LIGHTING

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-17 140000 AIR BAGS

Check Engine Light Illuminated, Stop Start Function Inoperative

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-02 280000 BACK OVER PREVENTION

Wind Noise Or Fluttering When Driving at Highway Speeds

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-20 060000 ENGINE AND ENGINE COOLING

No Start Condition, Low Battery Voltage And Battery Light On, DTC P2503, P2504 Active Or Stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-20 110000 ELECTRICAL SYSTEM

No Start Condition, Low Battery Voltage And Battery Light On, DTC P2503, P2504 Active Or Stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-29 110000 ELECTRICAL SYSTEM

Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Di

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-30 060000 ENGINE AND ENGINE COOLING

Crank No Start Condition, No DTC?s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-29 160000 STRUCTURE

Squeak Chirp Creak Noise From Left Quarter Panel Area

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-26 060000 ENGINE AND ENGINE COOLING

Crank No Start Condition, No DTC?s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 060000 ENGINE AND ENGINE COOLING

Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-16 060000 ENGINE AND ENGINE COOLING

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-15 350000 EQUIPMENT

Low Charging Voltage Displayed On Cluster

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-13 130000 VISIBILITY

WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims syst

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-07 110000 ELECTRICAL SYSTEM

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-20 140000 AIR BAGS

No Start Condition, Low Battery Voltage And Battery Light On, DTC P2503, P2504 Active Or Stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-27 160000 STRUCTURE

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-21 110000 ELECTRICAL SYSTEM

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-21 130000 VISIBILITY

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-21 280000 BACK OVER PREVENTION

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-09 010000 STEERING

Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-09 100000 POWER TRAIN

Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-09 350000 EQUIPMENT

Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-07 110000 ELECTRICAL SYSTEM

LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace the full liftgate lamp and/or the license plate lamp as one unit using care not to touch the licence plate lamp.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-07 162620 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE

LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace the full liftgate lamp and/or the license plate lamp as one unit using care not to touch the licence plate lamp.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-07 110000 ELECTRICAL SYSTEM

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-07 350000 EQUIPMENT

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-07 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-07 356000 EQUIPMENT ADAPTIVE/MOBILITY

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-04 160000 STRUCTURE

Creaking Noise From Front Of Vehicle With Body Flex

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-28 350000 EQUIPMENT

Customer complaint may include an overfilled engine crankcase after an oil change.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-28 060000 ENGINE (PWS)

Customer complaint may include an overfilled engine crankcase after an oil change.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-22 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-22 118000 ELECTRICAL SYSTEM:SOFTWARE

VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-16 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

During A WiTech Session The ABS And Traction Control Lights Turn On. Multiple ABS And PCM DTC?s Set

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-16 110000 ELECTRICAL SYSTEM

During A WiTech Session The ABS And Traction Control Lights Turn On. Multiple ABS And PCM DTC?s Set

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-16 030000 BRAKES (PWS)

During A WiTech Session The ABS And Traction Control Lights Turn On. Multiple ABS And PCM DTC?s Set

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-15 110000 ELECTRICAL SYSTEM

Uconnect Market Place APP Fatal Error Message

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-15 350000 EQUIPMENT

Uconnect Market Place APP Fatal Error Message

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-17 350000 EQUIPMENT

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: UAQ radios – 34.2. UCQ – 30.24. 2019 LA and WD with UAQ or UCQ radios and 2020 WD with UCQ radio has been removed from

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-30 118000 ELECTRICAL SYSTEM:SOFTWARE

Uconnect Market Place APP Fatal Error Message

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-30 118430 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP

Blind Spot Or Park Assist Warnings, False Activation

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-30 118530 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING

Blind Spot Or Park Assist Warnings, False Activation

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-15 010000 STEERING

Heated Seats, Heated Steering Wheel And Ventilated Seats Inoperative

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-15 110000 ELECTRICAL SYSTEM

Heated Seats, Heated Steering Wheel And Ventilated Seats Inoperative

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-15 220000 SEATS

Heated Seats, Heated Steering Wheel And Ventilated Seats Inoperative

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-12 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery Vent Tube Does Not Align With Some New Battery Installations

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-12 350000 EQUIPMENT

Battery Vent Tube Does Not Align With Some New Battery Installations

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-06 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Liftgate Will Not Power Close Liftgate Ajar Light Will Be On. Liftgate Will Not Power Open.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-06 353000 EQUIPMENT:ELECTRICAL

Liftgate Will Not Power Close Liftgate Ajar Light Will Be On. Liftgate Will Not Power Open.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-08 110000 ELECTRICAL SYSTEM

Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-08 351260 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:SERVICE CONNECTION

Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-03 110000 ELECTRICAL SYSTEM

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-03 350000 EQUIPMENT

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-03 118000 ELECTRICAL SYSTEM:SOFTWARE

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-02 350000 EQUIPMENT

Customer Indicates That There Is A Whistle Noise Present While Driving.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-02 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Customer Indicates That There Is A Whistle Noise Present While Driving.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-02 356000 EQUIPMENT ADAPTIVE/MOBILITY

Customer Indicates That There Is A Whistle Noise Present While Driving.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-26 353000 EQUIPMENT:ELECTRICAL

Customer Cannot Change Cluster Display Unit Settings

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-25 100000 POWER TRAIN

No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-08 110000 ELECTRICAL SYSTEM

Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-08 220000 SEATS

Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-28 130000 VISIBILITY

Blind Spot Mirror Indicators And Back-Up Camera Inoperative, DTC?s U0232-00 Lost Communication With Blind Spot Module, U0264-00 Lost Communication With Camera Module

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-28 270000 LANE DEPARTURE

Blind Spot Mirror Indicators And Back-Up Camera Inoperative, DTC?s U0232-00 Lost Communication With Blind Spot Module, U0264-00 Lost Communication With Camera Module

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-28 280000 BACK OVER PREVENTION

Blind Spot Mirror Indicators And Back-Up Camera Inoperative, DTC?s U0232-00 Lost Communication With Blind Spot Module, U0264-00 Lost Communication With Camera Module

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-18 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-17 011000 STEERING: STEERING WHEEL/HANDLE BAR

Volume Uncontrollable Or Stuck On High

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-11 160000 STRUCTURE

Fuel Door Button Inoperative Or Sticking

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-26 110000 ELECTRICAL SYSTEM

Key Programming, Security Pin Request, Pin Invalid

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-26 350000 EQUIPMENT

Key Programming, Security Pin Request, Pin Invalid

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-06 350000 EQUIPMENT

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-23 350000 EQUIPMENT

CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. The black O-Ring is to be servi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-23 060000 ENGINE (PWS)

CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. The black O-Ring is to be servi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-03 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

VP2R Radio Clock Not Keeping Time

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-21 070000 FUEL SYSTEM, GASOLINE

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-20 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Rough and/or errat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-20 118000 ELECTRICAL SYSTEM:SOFTWARE

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Rough and/or errat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-04 160000 STRUCTURE

Creaking Noise From Front Of Vehicle With Body Flex

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-04 280000 BACK OVER PREVENTION

Creaking Noise From Front Of Vehicle With Body Flex

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-18 060000 ENGINE AND ENGINE COOLING

TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and out

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-18 070000 FUEL SYSTEM, GASOLINE

TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and out

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-18 100000 POWER TRAIN

TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and out

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-18 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3.) Provide the V

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-11 050000 PARKING BRAKE

SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an undisturbed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-11 140000 AIR BAGS

SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an undisturbed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-11 180000 VEHICLE SPEED CONTROL

SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an undisturbed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-20 100000 POWER TRAIN

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Rough and/or errat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-20 110000 ELECTRICAL SYSTEM

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Rough and/or errat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-22 110000 ELECTRICAL SYSTEM

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-22 350000 EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-28 353000 EQUIPMENT:ELECTRICAL

Satellite Radio Inoperative Radio Has Code B156B-13.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-25 060000 ENGINE AND ENGINE COOLING

Rear Heater Coolant Tube Repair This bulletin involves inspecting and possibly repairing the rear heater coolant return tube. Customers may comment on one or more of the following:A coolant leak or fluid appearing from under the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-25 350000 EQUIPMENT

Rear Heater Coolant Tube Repair This bulletin involves inspecting and possibly repairing the rear heater coolant return tube. Customers may comment on one or more of the following:A coolant leak or fluid appearing from under the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-25 356000 EQUIPMENT ADAPTIVE/MOBILITY

Rear Heater Coolant Tube Repair This bulletin involves inspecting and possibly repairing the rear heater coolant return tube. Customers may comment on one or more of the following:A coolant leak or fluid appearing from under the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-18 060000 ENGINE AND ENGINE COOLING

TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and out

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-18 120000 EXTERIOR LIGHTING

LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3.) Provide the V

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-11 070000 FUEL SYSTEM, GASOLINE

SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an undisturbed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-29 060000 ENGINE AND ENGINE COOLING

(Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift To P Then Desired Gear, D on PRNDL Flashing

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-17 020000 SUSPENSION

(Revision A) Clunk Noise From Rear Suspension

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-17 022000 SUSPENSION:REAR

(Revision A) Clunk Noise From Rear Suspension

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-15 350000 EQUIPMENT

Navigation Shows Incorrect Location

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-15 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Navigation Shows Incorrect Location

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-11 160000 STRUCTURE

(Revision A) Front Bumper Fascia is misaligned or popping out

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-11 162200 STRUCTURE:BODY:BUMPERS

(Revision A) Front Bumper Fascia is misaligned or popping out

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-28 350000 EQUIPMENT

Satellite Radio Inoperative Radio Has Code B156B-13.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-02 190000 TIRES

SENSOR, Tire Pressure For concern of TPM warning lamp on or missing signal related DTCs, please ensure correct TPMS diagnosis and repair. In order to determine proper root cause, please note if sensors are broken and email pictures of sens

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-02 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

SENSOR, Tire Pressure For concern of TPM warning lamp on or missing signal related DTCs, please ensure correct TPMS diagnosis and repair. In order to determine proper root cause, please note if sensors are broken and email pictures of sens

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-30 160000 STRUCTURE

Disinfectant Solution Recommended for COVID-19

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-30 350000 EQUIPMENT

Disinfectant Solution Recommended for COVID-19

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-08 070000 FUEL SYSTEM, GASOLINE

Fuel Vapor Hose Not Connected This bulletin involves inspecting and connecting a loose fuel vapor hose. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or mor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-08 110000 ELECTRICAL SYSTEM

Fuel Vapor Hose Not Connected This bulletin involves inspecting and connecting a loose fuel vapor hose. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or mor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-28 350000 EQUIPMENT

Error Code 20 Message On the Radio Screen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-28 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Error Code 20 Message On the Radio Screen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-23 350000 EQUIPMENT

Phone Contacts Will Not Load

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-08 110000 ELECTRICAL SYSTEM

Apps Or Icons Grayed Out

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-04 350000 EQUIPMENT

Low Charging Voltage Displayed On Cluster

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-20 100000 POWER TRAIN

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Rough and/or errat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-20 110000 ELECTRICAL SYSTEM

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Rough and/or errat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-20 280000 BACK OVER PREVENTION

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Rough and/or errat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-26 110000 ELECTRICAL SYSTEM

Low Charging Voltage Displayed On Cluster

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-28 356000 EQUIPMENT ADAPTIVE/MOBILITY

Satellite Radio Inoperative Radio Has Code B156B-13.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-04 160000 STRUCTURE

Creaking Noise From Front Of Vehicle With Body Flex

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-18 350000 EQUIPMENT

TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and out

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-18 060000 ENGINE (PWS)

TUBE, Coolant outlet (Rear Heater Return Line) If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and out

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-18 353000 EQUIPMENT:ELECTRICAL

LAMP, Liftgate If you have a tail lamp assembly with moisture and/or water in the assembly, please do the following: 1.) Call FCA Redacted Content (If no answer, leave a message) 2.) Photograph the defect on the vehicle 3.) Provide the V

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-11 162300 STRUCTURE:BODY:DOOR

SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an undisturbed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-20 110000 ELECTRICAL SYSTEM

Blind Spot LED Stays ON. DTC B285F-15 Blind Spot Warning Light Control-Circuit Short To Battery Or Open

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2020-08-20 350000 EQUIPMENT

Blind Spot LED Stays ON. DTC B285F-15 Blind Spot Warning Light Control-Circuit Short To Battery Or Open

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-20 356000 EQUIPMENT ADAPTIVE/MOBILITY

Blind Spot LED Stays ON. DTC B285F-15 Blind Spot Warning Light Control-Circuit Short To Battery Or Open

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-01 110000 ELECTRICAL SYSTEM

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

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2020-08-01 060000 ENGINE (PWS)

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

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2020-08-28 350000 EQUIPMENT

Radio UConnect GPS Based Trip Computer Missing

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2020-08-28 356000 EQUIPMENT ADAPTIVE/MOBILITY

Radio UConnect GPS Based Trip Computer Missing

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-28 118000 ELECTRICAL SYSTEM:SOFTWARE

Radio UConnect GPS Based Trip Computer Missing

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2020-08-19 350000 EQUIPMENT

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-19 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-30 110000 ELECTRICAL SYSTEM

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position Sensor Circuit Performance

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2020-04-28 350000 EQUIPMENT

Radio Issues With iPhone 11

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2020-04-28 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Issues With iPhone 11

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-17 010000 STEERING

Hands On Steering Wheel Message In EVIC

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2019-11-22 110000 ELECTRICAL SYSTEM

Flash: Security Gateway Module (SGW) Enhancements This bulletin involves updating the Security Gateway Module (SGW) with the latest available software. Technicians may notice that the vehicles SGW is not at the latest software level.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-16 110000 ELECTRICAL SYSTEM

2020 WD SRT F19 Fuse – Correct Part Number If replacing the PDC due to a failed F19 fuse – 20A Max Fuse (Headrest Solenoid), or if looking to replace the F19 fuse, please use MOPAR part number: 68202896AA. Please do not replace the PDC to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-01 070000 FUEL SYSTEM, GASOLINE

wiTECH Small Leak Verification Test (SLVT) – P0456-EVAP SYSTEM SMALL LEAK

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2019-11-01 060000 ENGINE (PWS)

wiTECH Small Leak Verification Test (SLVT) – P0456-EVAP SYSTEM SMALL LEAK

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-23 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following condition: Perceive rough and/or erratic transmission shifting betwe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-23 110000 ELECTRICAL SYSTEM

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following condition: Perceive rough and/or erratic transmission shifting betwe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-23 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition: Rough and/or erratic shifting between gears during normal dr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-23 110000 ELECTRICAL SYSTEM

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition: Rough and/or erratic shifting between gears during normal dr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-14 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Po

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-04 110000 ELECTRICAL SYSTEM

Flash: Security Gateway Module (SGW) Enhancements This bulletin involves updating the Security Gateway Module (SGW) with the latest available software. Technicians may notice that the vehicles SGW is not at the latest software level.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-02-22 110000 ELECTRICAL SYSTEM

Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp Illuminated On Stop Start Equipped Vehicles

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2020-02-19 160000 STRUCTURE

Power Lift Gate Opens 1 To 2 Feet Then Closes

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2020-02-19 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Power Lift Gate Opens 1 To 2 Feet Then Closes

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2019-12-11 350000 EQUIPMENT

SPEAKER, 6″x9″ Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. If a customer has concerns about speaker pop or speak

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-08-22 060000 ENGINE (PWS)

Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020 DODGE Durango

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