2019 MAZDA Mazda3
7 Recalls for 2019 MAZDA Mazda3
| Recall Date | Component | Summary |
|---|---|---|
| 1970-01-01 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.
Remedy:
Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner’s manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda’s number for this recall is 4219L. |
| 2019-12-19 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.
Remedy:
Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner’s manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda’s number for this recall is 4219L. |
| 2019-07-29 | VISIBILITY:GLASS, SIDE/REAR | Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles equipped with manual dimming mirrors. The adhesive between the interior rearview mirror and the housing may not be properly bonded, allowing the mirror to detach from the housing. Note: Vehicles equipped with auto dimming mirrors are not affected by this recall.
Remedy:
Mazda will notify owners, and dealers will replace the interior rearview mirror assembly, free of charge. The recall began September 19, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda’s number for this recall is 3919G. |
| 2019-06-27 | ENGINE | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) | Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Remedy:
Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda’s number for this recall is 3719F. |
| 2019-07-05 | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT | Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. The seat cover material on both front seats may interfere with the head restraint lock release button, causing it to stick in the release position and not allow the head restraint to lock into place.
Remedy:
Mazda will notify owners, and dealers will install spacers at the bottom of the lock release buttons on both front seat head restraints, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda’s number for this recall is 3819F. |
| 2019-05-14 | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | SEAT BELTS:FRONT:WARNING LIGHT/DEVICES | Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. Due to incorrect programing, the passenger air bag deactivation indicator light may erroneously turn off although the passenger air bag is deactivated. In addition, the seat belt status indicators for both the front passenger seat and/or rear seats may erroneously turn off although the front passenger and/or rear seat belts are unfastened.
Remedy:
Mazda will notify owners, and dealers will replace the passenger air bag/seat belt status indicator assembly, free of charge. The recall began July 9, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda’s number for this recall is 3319E. |
| 2019-06-07 | WHEELS:LUGS/NUTS/BOLTS | Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. The lug nuts on all four wheels may loosen, potentially resulting in a wheel detaching from the vehicle.
Remedy:
Mazda will notify owners, and dealers will tighten the front and rear wheel lug nuts to the correct specification, free of charge. The recall began July 9, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda’s number for this recall is 3519F. |
1 Complaints sent to the Center for Auto Safety for 2019 MAZDA Mazda3
| Date | Component | |||
|---|---|---|---|---|
| 2021-09-17 | computer controls |
69 Complaints submitted to NHTSA for 2019 MAZDA Mazda3
| Date | Component | |||
|---|---|---|---|---|
| 2021-04-28 |
FORWARD COLLISION AVOIDANCE
ODI Number: 11414279 |
|||
| 2021-06-22 |
FORWARD COLLISION AVOIDANCE
ODI Number: 11421785 |
|||
| 2021-08-14 |
VISIBILITY/WIPER
ODI Number: 11429136 |
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| 2021-09-01 |
ELECTRICAL SYSTEM
ODI Number: 11431377 |
|||
| 2022-01-07 |
ELECTRICAL SYSTEM,ENGINE
ODI Number: 11446577 |
|||
| 2022-01-07 |
ENGINE,FUEL/PROPULSION SYSTEM
ODI Number: 11446574 |
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| 2022-04-20 |
POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
ODI Number: 11461434 |
|||
| 2022-08-18 |
FORWARD COLLISION AVOIDANCE
ODI Number: 11480028 |
|||
| 2022-08-31 |
FUEL/PROPULSION SYSTEM
ODI Number: 11482262 |
|||
| 2022-11-29 |
FUEL/PROPULSION SYSTEM
ODI Number: 11495401 |
|||
| 2022-12-24 |
FUEL/PROPULSION SYSTEM
ODI Number: 11498742 |
|||
| 2023-01-09 |
EXTERIOR LIGHTING,ELECTRICAL SYSTEM,ENGINE
ODI Number: 11500760 |
|||
| 2023-06-23 |
POWER TRAIN
ODI Number: 11528488 |
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| 2023-08-01 |
UNKNOWN OR OTHER,ENGINE
ODI Number: 11535822 |
|||
| 2023-09-18 |
ELECTRICAL SYSTEM
ODI Number: 11545284 |
|||
| 2023-11-14 |
ENGINE
ODI Number: 11555108 |
|||
| 2024-01-03 |
ENGINE
ODI Number: 11563232 |
|||
| 2024-01-21 |
UNKNOWN OR OTHER
ODI Number: 11566864 |
|||
| 2024-02-27 |
FUEL/PROPULSION SYSTEM
ODI Number: 11574327 |
|||
| 2024-04-02 |
POWER TRAIN
ODI Number: 11580786 |
|||
| 2024-06-05 |
ENGINE
ODI Number: 11592585 |
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| 2024-08-18 |
STRUCTURE
ODI Number: 11609228 |
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| 2024-11-03 |
ENGINE
ODI Number: 11623354 |
|||
| 2024-12-17 |
AIR BAGS
ODI Number: 11631133 |
|||
| 2025-03-26 |
SEAT BELTS,UNKNOWN OR OTHER
ODI Number: 11650943 |
|||
| 2021-04-28 |
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ODI Number: 11414279 |
|||
| 2021-03-07 |
AIR BAGS
ODI Number: 11399653 |
|||
| 2021-01-26 |
UNKNOWN OR OTHER | VISIBILITY/WIPER
ODI Number: 11390068 |
|||
| 2020-12-21 |
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | SERVICE BRAKES
ODI Number: 11384444 |
|||
| 2020-12-11 |
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | FORWARD COLLISION AVOIDANCE: WARNINGS | SERVICE BRAKES
ODI Number: 11383002 |
|||
| 2020-10-15 |
ELECTRICAL SYSTEM | SERVICE BRAKES
ODI Number: 11364488 |
|||
| 2020-09-01 |
FUEL/PROPULSION SYSTEM | POWER TRAIN
ODI Number: 11352424 |
|||
| 2020-09-07 |
STRUCTURE:BODY
ODI Number: 11353601 |
|||
| 2020-08-12 |
SERVICE BRAKES
ODI Number: 11348739 |
|||
| 2020-08-21 |
VISIBILITY/WIPER
ODI Number: 11350710 |
|||
| 2020-08-15 |
ELECTRICAL SYSTEM | ENGINE
ODI Number: 11349622 |
|||
| 2020-07-31 |
SERVICE BRAKES | UNKNOWN OR OTHER
ODI Number: 11342544 |
|||
| 2020-08-04 |
ELECTRICAL SYSTEM | FORWARD COLLISION AVOIDANCE | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ODI Number: 11343152 |
|||
| 2020-05-24 |
ELECTRONIC STABILITY CONTROL | ENGINE | SERVICE BRAKES
ODI Number: 11325706 |
|||
| 2020-05-27 |
ELECTRICAL SYSTEM | UNKNOWN OR OTHER | VEHICLE SPEED CONTROL
ODI Number: 11326172 |
|||
| 2020-05-26 |
POWER TRAIN
ODI Number: 11326012 |
|||
| 2020-05-04 |
STRUCTURE:BODY
ODI Number: 11323266 |
|||
| 2020-05-05 |
EXTERIOR LIGHTING
ODI Number: 11323384 |
|||
| 2020-04-09 |
VISIBILITY/WIPER
ODI Number: 11320706 |
|||
| 2020-04-17 |
POWER TRAIN | STRUCTURE:BODY | SUSPENSION
ODI Number: 11321363 |
|||
| 2020-03-16 |
POWER TRAIN
ODI Number: 11318310 |
|||
| 2020-02-29 |
SERVICE BRAKES | UNKNOWN OR OTHER
ODI Number: 11312262 |
|||
| 2020-02-17 |
FUEL/PROPULSION SYSTEM | STEERING | UNKNOWN OR OTHER
ODI Number: 11309582 |
|||
| 2020-01-17 |
VISIBILITY/WIPER
ODI Number: 11300179 |
|||
| 2020-01-20 |
SERVICE BRAKES | UNKNOWN OR OTHER
ODI Number: 11300527 |
|||
| 2019-12-29 |
SERVICE BRAKES
ODI Number: 11291929 |
|||
| 2019-12-26 |
SERVICE BRAKES
ODI Number: 11291422 |
|||
| 2019-12-19 |
SERVICE BRAKES
ODI Number: 11290226 |
|||
| 2019-12-02 |
ELECTRONIC STABILITY CONTROL | VISIBILITY/WIPER
ODI Number: 11286494 |
|||
| 2019-11-06 |
SERVICE BRAKES | UNKNOWN OR OTHER
ODI Number: 11278559 |
|||
| 2019-11-01 |
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
ODI Number: 11277532 |
|||
| 2019-08-06 |
ELECTRICAL SYSTEM | POWER TRAIN | STEERING
ODI Number: 11241916 |
|||
| 2019-07-19 |
UNKNOWN OR OTHER
ODI Number: 11233508 |
|||
| 2019-07-20 |
POWER TRAIN:AUTOMATIC TRANSMISSION | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
ODI Number: 11233576 |
|||
| 2019-09-12 |
UNKNOWN OR OTHER
ODI Number: 11255133 |
|||
| 2019-09-11 |
SEATS
ODI Number: 11254802 |
|||
| 2019-07-12 |
AIR BAGS
ODI Number: 11231363 |
|||
| 2019-07-02 |
ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 11229042 |
|||
| 2019-06-28 |
STRUCTURE:BODY
ODI Number: 11228320 |
|||
| 2019-06-27 |
AIR BAGS
ODI Number: 11222845 |
|||
| 2019-06-13 |
SERVICE BRAKES | STEERING
ODI Number: 11219653 |
|||
| 2019-06-02 |
POWER TRAIN | SERVICE BRAKES | UNKNOWN OR OTHER
ODI Number: 11217419 |
|||
| 2019-05-25 |
AIR BAGS | VISIBILITY | VISIBILITY/WIPER | VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
ODI Number: 11209904 |
|||
| 2020-01-21 |
ENGINE | FUEL/PROPULSION SYSTEM | POWER TRAIN
ODI Number: 11301000 |
0 Investigations for 2019 MAZDA Mazda3
| Date Opened | Date Closed | Component |
|---|
914 Service Alerts for 2019 MAZDA Mazda3
| Date | Description |
|---|---|
| 2025-04-25 | UNKNOWN OR OTHER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-04-16 | UNKNOWN OR OTHER
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-04-08 | STRUCTURE:BODY
Some customers may complain that it is difficult to open/close the fuel-filler lid when pressed. This is caused by production variances, where if there is an excess gap (3) between the fuel-filler lid panel (1) and the fuel-filler box hinge Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-11 | ENGINE
SSPD8 – SPECIAL SERVICE PROGRAM WARRANTY EXTENSION – MULTI-MODEL – CHECK ENGINE LIGHT ON WITH DTC P0126:00.Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-11 | ENGINE
SSPD8 – SPECIAL SERVICE PROGRAM WARRANTY EXTENSION – MULTI-MODEL – CHECK ENGINE LIGHT ON WITH DTC P0126:00.Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-21 | ENGINE
Frequently Asked Questions (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-21 | UNKNOWN OR OTHER
Frequently Asked Questions (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-20 | UNKNOWN OR OTHER
The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lockin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-13 | STRUCTURE:BODY
Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-13 | ELECTRICAL SYSTEM
Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-10 | UNKNOWN OR OTHER
Some vehicles may experience a sunvisor that does not stay in the fully retracted position (as shown below). The left and/or right side sunvisor may lower slightly due to its own weight. The part where the sunvisor connects is broken, so th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-13 | ENGINE
Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicato Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-03-06 | ENGINE
Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-19 | UNKNOWN OR OTHER
Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-04 | UNKNOWN OR OTHER
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-04 | ELECTRICAL SYSTEM
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-08 | ELECTRICAL SYSTEM
Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life and the following will occur: The engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-28 | UNKNOWN OR OTHER
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-28 | ELECTRICAL SYSTEM
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-28 | UNKNOWN OR OTHER
Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-007/25 – FUEL-FILLER LID PANEL IS DEFORMED for 2019-2025 Mazda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-28 | STRUCTURE:BODY
Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-007/25 – FUEL-FILLER LID PANEL IS DEFORMED for 2019-2025 Mazda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-05 | ELECTRICAL SYSTEM
Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tapping on the dash pad near the MAZDA CONNECT center display a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-08 | UNKNOWN OR OTHER
Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory • DTC U3000:04 (FSC) – Forward sensing camera (FSC) internal m Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-08 | ELECTRICAL SYSTEM
Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory • DTC U3000:04 (FSC) – Forward sensing camera (FSC) internal m Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-07 | ENGINE
Some customers may complain about a very low frequency noise and/or vibration felt at the steering wheel, the floor and/or the seats when driving at 1500-1650 rpm in any gear position. This may be caused by normal vehicle behavior while the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-22 | ENGINE
Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. NOTE: Some customers may complain about Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-22 | UNKNOWN OR OTHER
Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. NOTE: Some customers may complain about Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-22 | ELECTRICAL SYSTEM
Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. NOTE: Some customers may complain about Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-30 | STRUCTURE:BODY
Some customers may notice the front door window(s) do not open. This may be caused by the lower window cable corrosion and damage. To eliminate this concern, the following improvements have been made: The shape of the power window regulator Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-22 | SEATS
Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. DTCs “B1030:13” and/or “ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-15 | ELECTRICAL SYSTEM
Some customers may experience that the out-of-area (reception area) type auto lock function sometimes fails. When the front door is being closed with a hand touching one or both of the touch sensors on the front outer handle, the out-of-are Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-24 | STEERING
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-30 | STRUCTURE:BODY
Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2024-12-06 | ELECTRICAL SYSTEM
Frequently Asked Questions (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2024-12-06 | UNKNOWN OR OTHER
Frequently Asked Questions (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2024-12-06 | ENGINE
Frequently Asked Questions (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2024-12-24 | ENGINE
Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat installed inside of the suspected coolant control valve on certain 2018-2025 CX Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-27 | 350000 EQUIPMENT
Some vehicles may exhibit the trim peeling off the EPB (Electronic Parking Brake) or power window switches. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-14 | 010000 STEERING
Some vehicle may exhibit a knocking noise from the steering column while driving. This may be caused by a gap between the intermediate shaft (upper side) and the joint bolt. To eliminate this concern, the intermediate shaft and the joint bo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-09 | 110000 ELECTRICAL SYSTEM
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-09 | 160000 STRUCTURE
Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). This is caused by the gap between the roof molding attachment clips and the roof panel not b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-09 | 350000 EQUIPMENT
Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). This is caused by the gap between the roof molding attachment clips and the roof panel not b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-22 | 110000 ELECTRICAL SYSTEM
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-27 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: – The road lane markings are covered by snow and are not visible. – There are no road lane markings on the road surface. – The Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-27 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: – The road lane markings are covered by snow and are not visible. – There are no road lane markings on the road surface. – The Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-22 | 350000 EQUIPMENT
Some customers may complain about a vibration / rattle noise coming from the dash above the instrument cluster. This may be caused by an active driving display unit and or warped / deformed active driving display lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-22 | 163100 STRUCTURE:INTERIOR PANELS:DASHBOARD
Some customers may complain about a vibration / rattle noise coming from the dash above the instrument cluster. This may be caused by an active driving display unit and or warped / deformed active driving display lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-01 | 110000 ELECTRICAL SYSTEM
Some vehicles may exhibit the warning messages “Safety and Driver Support Systems Temporarily Disabled” or “Front Radar Obscured. Drive Safely.” displayed in the instrument cluster despite no dirt on the front radar sensor while driving in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-01 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may exhibit the warning messages “Safety and Driver Support Systems Temporarily Disabled” or “Front Radar Obscured. Drive Safely.” displayed in the instrument cluster despite no dirt on the front radar sensor while driving in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-10 | 350000 EQUIPMENT
Some customers may complain about scratches on the instrument cluster lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-10 | 980000 UNKNOWN OR OTHER
Some customers may complain about scratches on the instrument cluster lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-10 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may complain about scratches on the instrument cluster lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-07 | 100000 POWER TRAIN
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-07 | 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-07 | 103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-18 | 110000 ELECTRICAL SYSTEM
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12002 or later). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-04 | 110000 ELECTRICAL SYSTEM
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12002 or later). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-27 | 110000 ELECTRICAL SYSTEM
Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. * Symptom 1: The touch sensor of the front door outer handle does not lock the doors after r Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-02 | 140000 AIR BAGS
Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. * B1126:13 – Driver-side side air bag module circuit open circuit or resistance h Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-24 | 020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-20 | 110000 ELECTRICAL SYSTEM
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-02 | 110000 ELECTRICAL SYSTEM
Qi Wireless Charger Symptom Troubleshooting Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-02 | 353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
Qi Wireless Charger Symptom Troubleshooting Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-06 | 980000 UNKNOWN OR OTHER
Mazda Connected Services Frequently Asked Questions (FAQs) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-06 | 110000 ELECTRICAL SYSTEM
Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop ** Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-06 | 121000 EXTERIOR LIGHTING:HEADLIGHTS
Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop ** Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-06 | 232100 FIRERELATED:IGNITION/KEY ON:ENGINE OFF
Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop ** Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-06 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop ** Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-06 | 171200 LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop ** Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-12 | 110000 ELECTRICAL SYSTEM
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-12 | 980000 UNKNOWN OR OTHER
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-12 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-29 | 160000 STRUCTURE
Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). This is caused by the gap between the roof molding attachment clips and the roof panel not b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-29 | 350000 EQUIPMENT
Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). This is caused by the gap between the roof molding attachment clips and the roof panel not b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-19 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker’s coating surface that reacts with zinc contained in the undercoating and produces the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-19 | 170000 LATCHES/LOCKS/LINKAGES
Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker’s coating surface that reacts with zinc contained in the undercoating and produces the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-12 | 160000 STRUCTURE
Some vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish. Since the front door glass run channel is not fixed to the door strongly enough for the following situations, cycles of door oper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-12 | 350000 EQUIPMENT
Some vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish. Since the front door glass run channel is not fixed to the door strongly enough for the following situations, cycles of door oper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-12 | 160000 STRUCTURE
Some customers may complain that the clip on the rear end of the rear beltline molding is loose and the molding is slightly lifted up. Due to the poor shape of the clip claws, the fitting force to the door body may decrease while in use. T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-12 | 350000 EQUIPMENT
Some customers may complain that the clip on the rear end of the rear beltline molding is loose and the molding is slightly lifted up. Due to the poor shape of the clip claws, the fitting force to the door body may decrease while in use. T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-05 | 010000 STEERING
Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-04 | 350000 EQUIPMENT
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-04 | 110000 ELECTRICAL SYSTEM
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-27 | 110000 ELECTRICAL SYSTEM
Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-27 | 350000 EQUIPMENT
Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-06 | 110000 ELECTRICAL SYSTEM
Mazda Connected Services Frequently Asked Questions (FAQ). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-04 | 110000 ELECTRICAL SYSTEM
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *Remote function(s) inoperative. *Engine Start / Stop **Doo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-27 | 110000 ELECTRICAL SYSTEM
Some customers may experience infotainment door rattle noise. Follow the repair procedure to help determine the cause. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-27 | 110000 ELECTRICAL SYSTEM
Some customers may experience an infotainment sub-woofer rattle noise. Follow the repair procedure to help determine the cause. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-20 | 110000 ELECTRICAL SYSTEM
Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). *While using Maz Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-20 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). *While using Maz Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-15 | 110000 ELECTRICAL SYSTEM
Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry (month/day/year) after a battery disconnect *I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-15 | 190000 TIRES
Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry (month/day/year) after a battery disconnect *I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-15 | 350000 EQUIPMENT
Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry (month/day/year) after a battery disconnect *I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-15 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry (month/day/year) after a battery disconnect *I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-01 | 160000 STRUCTURE
Some vehicles may exhibit water leaking into the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. This is caused by one of the following: *S Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-01 | 350000 EQUIPMENT
Some vehicles may exhibit water leaking into the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. This is caused by one of the following: *S Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-01 | 071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock and can be opened when pressing it. NOTE: *The fue Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-01 | 170000 LATCHES/LOCKS/LINKAGES
Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock and can be opened when pressing it. NOTE: *The fue Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-01 | 350000 EQUIPMENT
Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock and can be opened when pressing it. NOTE: *The fue Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-17 | 140000 AIR BAGS
Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. *B1126:13 – Driver-side side air bag module circuit open circuit or resistance hi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-17 | 350000 EQUIPMENT
Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. *B1126:13 – Driver-side side air bag module circuit open circuit or resistance hi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-17 | 110000 ELECTRICAL SYSTEM
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-17 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-29 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-09 | 100000 POWER TRAIN
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-09 | 200000 WHEELS
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-09 | 354000 EQUIPMENT:MECHANICAL
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-09 | 110000 ELECTRICAL SYSTEM
Some vehicles entertainment system may experience the symptoms mentioned, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 or later). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-16 | 110000 ELECTRICAL SYSTEM
Some vehicles without i-ACTIVSENSE may exhibit that the i-ACTIVSENSE OFF symbol turns on in the instrument cluster after replacing the speedometer. Since vehicles without i-ACTIVSENSE do not have an i-ACTIVSENSE switch, there is no way to c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-10 | 060000 ENGINE AND ENGINE COOLING
Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20ÿ°C/-4ÿ°F or below) for a long time. This is caused by the No.1, No. 3 and No. 4 rubber hardening due to materia Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-10 | 350000 EQUIPMENT
Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20ÿ°C/-4ÿ°F or below) for a long time. This is caused by the No.1, No. 3 and No. 4 rubber hardening due to materia Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-11 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Mazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-16 | 060000 ENGINE (PWS)
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-04 | 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Mazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-04 | 118610 ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE
Mazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-24 | 350000 EQUIPMENT
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-27 | 350000 EQUIPMENT
Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-27 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-10 | 350000 EQUIPMENT
Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from gaps of the outer mirror body and/or the hinge of the outer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-25 | 110000 ELECTRICAL SYSTEM
Some vehicles equipped with SiriusXM Travel Link and a Navigation SD Card added by dealer/customer may experience a SiriusXM Travel Link error when selecting Parking Information. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-25 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some vehicles equipped with SiriusXM Travel Link and a Navigation SD Card added by dealer/customer may experience a SiriusXM Travel Link error when selecting Parking Information. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-09 | 110000 ELECTRICAL SYSTEM
Some customers may experience a SiriusXM Travel Link error when selecting Parking Information. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-09 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may experience a SiriusXM Travel Link error when selecting Parking Information. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-18 | 100000 POWER TRAIN
The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-18 | 105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-10 | 160000 STRUCTURE
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-28 | 021600 SUSPENSION:FRONT:WHEEL BEARING
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-28 | 100000 POWER TRAIN
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-01 | 110000 ELECTRICAL SYSTEM
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-01 | 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-09 | 110000 ELECTRICAL SYSTEM
CX-30. Mazda3: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-04 | 110000 ELECTRICAL SYSTEM
Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT) and the DTC cannot be erased. This is caused by a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-04 | 160000 STRUCTURE
Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-04 | 980000 UNKNOWN OR OTHER
Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-10 | 060000 ENGINE AND ENGINE COOLING
Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20ÿ°C/-4ÿ°F or below) for a long time. This is caused by the No.1, No. 3 and No. 4 rubber hardening due to materia Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-10 | 100000 POWER TRAIN
Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20ÿ°C/-4ÿ°F or below) for a long time. This is caused by the No.1, No. 3 and No. 4 rubber hardening due to materia Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-23 | 010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-23 | 030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-23 | 060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-23 | 100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-10 | 110000 ELECTRICAL SYSTEM
Some vehicles may have a “Low Battery Risk. Start Vehicle to Charge 12V Battery” warning message in the instrument cluster and a 30 second alarm sound. This is caused by the vehicle’s electrical control area network (CAN) entering “Sleep Mo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-15 | 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-08 | 350000 EQUIPMENT
CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-16 | 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-27 | 110000 ELECTRICAL SYSTEM
Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory DTC U3000:04 (FSC) – Forward sensing camera (FSC) internal m Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-27 | 350000 EQUIPMENT
Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory DTC U3000:04 (FSC) – Forward sensing camera (FSC) internal m Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-27 | 260000 FORWARD COLLISION AVOIDANCE
Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory DTC U3000:04 (FSC) – Forward sensing camera (FSC) internal m Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-27 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory DTC U3000:04 (FSC) – Forward sensing camera (FSC) internal m Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-11 | 160000 STRUCTURE
Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from gaps of the outer mirror body and/or the hinge of the outer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-21 | 110000 ELECTRICAL SYSTEM
Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT) and the DTC cannot be erased. This is caused by a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-21 | 350000 EQUIPMENT
Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT) and the DTC cannot be erased. This is caused by a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-21 | 115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT) and the DTC cannot be erased. This is caused by a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-27 | 110000 ELECTRICAL SYSTEM
Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-27 | 170000 LATCHES/LOCKS/LINKAGES
Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-22 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: – Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. – Remote functi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-22 | 110000 ELECTRICAL SYSTEM
Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: – Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. – Remote functi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-22 | 350000 EQUIPMENT
Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: – Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. – Remote functi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-21 | 110000 ELECTRICAL SYSTEM
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-21 | 110000 ELECTRICAL SYSTEM
Audio, Navigation, And Phone Concerns With Mazda Connect Infotainment System (7th Generation Models): Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-21 | 350000 EQUIPMENT
Audio, Navigation, And Phone Concerns With Mazda Connect Infotainment System (7th Generation Models): Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-20 | 110000 ELECTRICAL SYSTEM
Door Outer Handle Touch Sensor Does Not Lock And/Or Unlock: Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-20 | 160000 STRUCTURE
Door Outer Handle Touch Sensor Does Not Lock And/Or Unlock: Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-20 | 350000 EQUIPMENT
Door Outer Handle Touch Sensor Does Not Lock And/Or Unlock: Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-16 | 160000 STRUCTURE
Rear Outer Door Handle Fails To Return Due To Water Freezing In The Handle: Some vehicles may exhibit the rear outer handle remains pulled out and does not return when the rear outer handle is operated in freezing temperatures. This is cau Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-22 | 060000 ENGINE AND ENGINE COOLING
New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cott Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-22 | 100000 POWER TRAIN
New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cott Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-21 | 110000 ELECTRICAL SYSTEM
Mazda Connect Symptom Troubleshooting (7th Generation Vehicles): Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. No. 1 Blank Screen No. 2. Rear View Camera is not displaye Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-21 | 350000 EQUIPMENT
Mazda Connect Symptom Troubleshooting (7th Generation Vehicles): Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. No. 1 Blank Screen No. 2. Rear View Camera is not displaye Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-02 | 160000 STRUCTURE
Fuel Filler Lid Panel Is Deformed: Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-02 | 350000 EQUIPMENT
Fuel Filler Lid Panel Is Deformed: Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-02 | 074000 FUEL/PROPULSION SYSTEM (PWS)
Fuel Filler Lid Panel Is Deformed: Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-13 | 110000 ELECTRICAL SYSTEM
Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work using the remote transmitter button. 2. The door lock/un Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-13 | 350000 EQUIPMENT
Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work using the remote transmitter button. 2. The door lock/un Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-12-19 | 350000 EQUIPMENT
MAZDA Mobile start (MMS) cannot communicate with vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-17 | 100000 POWER TRAIN
Due to a supplier issue, DTC C0061:94 is displayed instead of C0061:96 for Mazda3 and CX-30. Therefore, use the C0061:96 diagnostics on MGSS when DTC C0061:94 is stored. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-17 | 110000 ELECTRICAL SYSTEM
Due to a supplier issue, DTC C0061:94 is displayed instead of C0061:96 for Mazda3 and CX-30. Therefore, use the C0061:96 diagnostics on MGSS when DTC C0061:94 is stored. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-04 | 110000 ELECTRICAL SYSTEM
For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-04 | 350000 EQUIPMENT
For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-17 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FORWARD SENSING CAMERA (FSC) DYNAMIC AIMING NOT COMPLETED AND/OR DTC B14F0:76 STORED. CAUTION: DO NOT turn the igintion OFF after dynamic aiming starts until aiming has completed or aiming timeout. If the ignition is turned OFF, the VCM wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-30 | 118000 ELECTRICAL SYSTEM:SOFTWARE
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-30 | 171200 LATCHES/LOCKS/LINKAGES:DOORS:LOCK
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-06 | 118000 ELECTRICAL SYSTEM:SOFTWARE
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-07 | 110000 ELECTRICAL SYSTEM
MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-15 | 350000 EQUIPMENT
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-15 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-13 | 350000 EQUIPMENT
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-13 | 110000 ELECTRICAL SYSTEM
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-17 | 118000 ELECTRICAL SYSTEM:SOFTWARE
When the Telematics Communication Unit (TCU) has been replaced or reprogrammed and the software is updated to ones shown below, DTC U2050:55-TCU (Activation of remote control not implemented) may be stored in memory with the message â¿¿I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-17 | 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
When the Telematics Communication Unit (TCU) has been replaced or reprogrammed and the software is updated to ones shown below, DTC U2050:55-TCU (Activation of remote control not implemented) may be stored in memory with the message â¿¿I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-16 | 353200 EQUIPMENT:ELECTRICAL:ANTENNA
Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-07 | 110000 ELECTRICAL SYSTEM
Beginning with July 1st vehicle production, vehicles will no longer have the In-Vehicle Digital Ownerâ¿¿s Manual (IVDOM) installed. 2021 CX-30 vehicles with VINs 3MVDM******300001 or greater (produced on or after July 1, 2021), 2021 Mazd Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-07 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Beginning with July 1st vehicle production, vehicles will no longer have the In-Vehicle Digital Ownerâ¿¿s Manual (IVDOM) installed. 2021 CX-30 vehicles with VINs 3MVDM******300001 or greater (produced on or after July 1, 2021), 2021 Mazd Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-04 | 130000 VISIBILITY
The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-04 | 350000 EQUIPMENT
The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-04 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-04 | 118420 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-07 | 350000 EQUIPMENT
MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-15 | 060000 ENGINE AND ENGINE COOLING
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-15 | 100000 POWER TRAIN
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-13 | 060000 ENGINE AND ENGINE COOLING
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-13 | 100000 POWER TRAIN
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-13 | 350000 EQUIPMENT
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-13 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-27 | 130000 VISIBILITY
Some customers may complain that the driverâ¿¿s side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass causing the mirror to vibrate when the vehicle body vibrates at Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-27 | 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Some customers may complain that the driverâ¿¿s side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass causing the mirror to vibrate when the vehicle body vibrates at Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-27 | 350000 EQUIPMENT
Some customers may complain that the driverâ¿¿s side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass causing the mirror to vibrate when the vehicle body vibrates at Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-27 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain that the driverâ¿¿s side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass causing the mirror to vibrate when the vehicle body vibrates at Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-08 | 070000 FUEL SYSTEM, GASOLINE
When opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler lid box area. They may complain about dried sand causing poor appearance. Since the drain hole on the dust cover is located in an imp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-08 | 090000 FUEL SYSTEM, OTHER
When opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler lid box area. They may complain about dried sand causing poor appearance. Since the drain hole on the dust cover is located in an imp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-08 | 350000 EQUIPMENT
When opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler lid box area. They may complain about dried sand causing poor appearance. Since the drain hole on the dust cover is located in an imp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-13 | 070000 FUEL SYSTEM, GASOLINE
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-13 | 090000 FUEL SYSTEM, OTHER
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-27 | 060000 ENGINE AND ENGINE COOLING
Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-28 | 110000 ELECTRICAL SYSTEM
MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-28 | 350000 EQUIPMENT
MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-16 | 060000 ENGINE AND ENGINE COOLING
If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wra Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-14 | 110000 ELECTRICAL SYSTEM
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-14 | 350000 EQUIPMENT
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-14 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-13 | 110000 ELECTRICAL SYSTEM
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-13 | 350000 EQUIPMENT
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-24 | 060000 ENGINE AND ENGINE COOLING
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-24 | 100000 POWER TRAIN
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-10 | 162300 STRUCTURE:BODY:DOOR
Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from gaps of the outer mirror body and/or the hinge of the outer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-17 | 350000 EQUIPMENT
This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-06 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-05 | 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-24 | 060000 ENGINE AND ENGINE COOLING
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-24 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-13 | 030000 SERVICE BRAKES, HYDRAULIC
When switching to the maintenance mode, U3000:53 and the related DTCs are stored, but the DTCs will not be cleared automatically after finishing the maintenance mode. It is necessary to clear the DTCs completely after performing the brake s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-01 | 350000 EQUIPMENT
If both key transmitters are lost, MDARS key programming functions may be missing, not allowing new key transmitters to be added. Use the procedure below to program new key transmitters when both keys are lost. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-15 | 130000 VISIBILITY
Some customers may complain that the frequency of replenishing the window washer liquid is higher than expected, or they may complain of leakage at around the washer motor (1).This is caused by a crack that may occur at the joint section of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-07 | 160000 STRUCTURE
Some vehicles may exhibit water leaking into the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. This is caused by one of the following: Sinc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-19 | 200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-01 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-02 | 110000 ELECTRICAL SYSTEM
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-02 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-04 | 110000 ELECTRICAL SYSTEM
APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-04 | 350000 EQUIPMENT
APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-24 | 350000 EQUIPMENT
MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-24 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-02 | 060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-02 | 120000 EXTERIOR LIGHTING
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-02 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-15 | 060000 ENGINE AND ENGINE COOLING
MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-15 | 030000 BRAKES (PWS)
MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-15 | 350000 EQUIPMENT
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-04 | 110000 ELECTRICAL SYSTEM
Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: i-ACTIVSENSE warning light ON (1), Smart Brake Support (SBS) indicator li Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-04 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: i-ACTIVSENSE warning light ON (1), Smart Brake Support (SBS) indicator li Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-09 | 350000 EQUIPMENT
Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the “Attachments” section onc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-10 | 060000 ENGINE AND ENGINE COOLING
Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-10 | 110000 ELECTRICAL SYSTEM
Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-10 | 170000 LATCHES/LOCKS/LINKAGES
Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-17 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about the following braking concerns when coming to a stop while following a vehicle ahead using Mazda Radar Cruise Control with Stop and Go function (MRCC). Harder braking at slow speeds just before a complete s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-17 | 030000 BRAKES (PWS)
Some customers may complain about the following braking concerns when coming to a stop while following a vehicle ahead using Mazda Radar Cruise Control with Stop and Go function (MRCC). Harder braking at slow speeds just before a complete s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-24 | 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-17 | 160000 STRUCTURE
Some vehicles may exhibit that the liftgate interferes with the rear bumper when closed forcefully, resulting in damaged paint on the rear bumper. Due to variations of the clearance between the liftgate and the rear bumper, the bottom edge Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-07 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-06 | 060000 ENGINE AND ENGINE COOLING
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-04 | 350000 EQUIPMENT
Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-24 | 110000 ELECTRICAL SYSTEM
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-24 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-03 | 180000 VEHICLE SPEED CONTROL
Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-03 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-03 | 260000 FORWARD COLLISION AVOIDANCE
Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-10 | 060000 ENGINE AND ENGINE COOLING
MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-10 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-11 | 060000 ENGINE AND ENGINE COOLING
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-11 | 120000 EXTERIOR LIGHTING
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-11 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-24 | 060000 ENGINE AND ENGINE COOLING
When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-24 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-24 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may experience an instrument cluster warning message “Safety and Driver Support Systems Partially Disabled” and DTC U0401:68 [VEHICLE CONTROL MODULE (US)] (Error signal received from PCM, DSC HU/CM, instrument cluster, or bod Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-24 | 030000 BRAKES (PWS)
Some customers may experience an instrument cluster warning message “Safety and Driver Support Systems Partially Disabled” and DTC U0401:68 [VEHICLE CONTROL MODULE (US)] (Error signal received from PCM, DSC HU/CM, instrument cluster, or bod Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-18 | 120000 EXTERIOR LIGHTING
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-18 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-18 | 260000 FORWARD COLLISION AVOIDANCE
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-18 | 270000 LANE DEPARTURE
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-13 | 350000 EQUIPMENT
When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-25 | 110000 ELECTRICAL SYSTEM
Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-25 | 170000 LATCHES/LOCKS/LINKAGES
Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-05 | 060000 ENGINE AND ENGINE COOLING
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-05 | 110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-05 | 350000 EQUIPMENT
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-11 | 100000 POWER TRAIN
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-07 | 060000 ENGINE AND ENGINE COOLING
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-07 | 110000 ELECTRICAL SYSTEM
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-07 | 350000 EQUIPMENT
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-27 | 110000 ELECTRICAL SYSTEM
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-26 | 350000 EQUIPMENT
APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlayâ¿¢ / Android Autoâ¿¢, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-27 | 350000 EQUIPMENT
Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-27 | 110000 ELECTRICAL SYSTEM
Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-30 | 060000 ENGINE AND ENGINE COOLING
Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and im Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-30 | 060000 ENGINE AND ENGINE COOLING
Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubble Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-12 | 100000 POWER TRAIN
Some vehicles may exhibit that the active air shutter is working, but DTC P05A0:00 (Active air shutter: Opening angle abnormality (sticking)) is stored in memory. This is caused by improper control software of the PCM detecting the DTC imme Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-14 | 350000 EQUIPMENT
MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-07 | 350000 EQUIPMENT
Some customers may complain about an infotainment reboot and the infotainment system recovers if the Navigation SD card is removed (see attached video). NOTE: This concern may be present on a 2019-2020 Mazda3 or a 2020 CX-30 after the custo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-21 | 260000 FORWARD COLLISION AVOIDANCE
If driving on roads with few vehicles or obstructions ahead for the front radar sensor to detect, and a Safety and Driver Support Systems Temporarily Disabled. Front Radar Obscured. Drive Safely message is temporarily displayed, this does n Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-07 | 350000 EQUIPMENT
MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-02 | 130000 VISIBILITY
When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. To reduce the risk of this occurrence, the AUTO func Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-15 | 160000 STRUCTURE
Some vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish. Since the front door glass run channel is not fixed to the door strongly enough for the following situations, cycles of door opera Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-02 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may notice an unexpected collision warning or automatic braking while reversing. This concern may be due to the parking assist unit software. The Smart Brake Support (SBS-R) system may be detecting an unintended obstruction a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-22 | 060000 ENGINE AND ENGINE COOLING
Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant tempe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-08 | 110000 ELECTRICAL SYSTEM
Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-12 | 110000 ELECTRICAL SYSTEM
Some vehicles (equipped with the Electrical supply unit (ESU) BCKA-67-5Z0B) may exhibit that DTC B2002:49 [BODY CONTROL MODULE (BCM) – Electrical supply unit (ESU) internal malfunction (No warning/indicator light ON)] will not clear with th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-15 | 110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-15 | 120000 EXTERIOR LIGHTING
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-15 | 170000 LATCHES/LOCKS/LINKAGES
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-15 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-15 | 060000 ENGINE AND ENGINE COOLING
MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-15 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-08 | 060000 ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-16 | 110000 ELECTRICAL SYSTEM
Some customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-16 | 120000 EXTERIOR LIGHTING
Some customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-16 | 350000 EQUIPMENT
Some customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-16 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-16 | 110000 ELECTRICAL SYSTEM
MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-16 | 350000 EQUIPMENT
MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-16 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-09 | 118000 ELECTRICAL SYSTEM:SOFTWARE
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-03 | 350000 EQUIPMENT
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-03 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-02 | 350000 EQUIPMENT
Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant tempe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-09 | 110000 ELECTRICAL SYSTEM
CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-15 | 110000 ELECTRICAL SYSTEM
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: Connected Vehicle, Connected Vehicle Maintenance Mode, Mazda Connected Vehicle Viewer (MCVV). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-22 | 060000 ENGINE AND ENGINE COOLING
MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-22 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-02 | 060000 ENGINE AND ENGINE COOLING
MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-02 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-22 | 120000 EXTERIOR LIGHTING
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-22 | 170000 LATCHES/LOCKS/LINKAGES
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-22 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-02 | 060000 ENGINE AND ENGINE COOLING
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-02 | 120000 EXTERIOR LIGHTING
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-02 | 170000 LATCHES/LOCKS/LINKAGES
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-25 | 060000 ENGINE AND ENGINE COOLING
Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-25 | 162300 STRUCTURE:BODY:DOOR
Some customers or technicians (during PDI) may have concerns with the front doors sticking (especially on hot days) and/or poor appearance, fitment, alignment or gaps with the front and rear door sash molding. These concerns may be related Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-22 | 060000 ENGINE AND ENGINE COOLING
Mazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. NOTE: A new M Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-22 | 110000 ELECTRICAL SYSTEM
Mazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. NOTE: A new M Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-22 | 170000 LATCHES/LOCKS/LINKAGES
Mazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. NOTE: A new M Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-22 | 350000 EQUIPMENT
Mazda Motor Corporation has decided to conduct a Special Service Program impacting certain 2019-2021 Mazda3 and 2020-2021 CX-30 vehicles built at MC and MMVO. Please see the descriptions, models, years, and VIN Ranges below. NOTE: A new M Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-08 | 110000 ELECTRICAL SYSTEM
The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-08 | 110000 ELECTRICAL SYSTEM
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-25 | 163200 STRUCTURE:INTERIOR PANELS:DOOR
Some vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish.Since the front door glass run channel is not fixed to the door strongly enough for the following situations, cycles of door operat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-22 | 020000 SUSPENSION
Some vehicles may exhibit a rattle noise from the front suspension when driving over bumps or on a road with a wavy surface. The noise may be caused by the mounting rubber (1) because of insufficient clearance between the rubber and the met Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-30 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may notice white lines appearing across the instrument cluster (as shown below). The white lines may be caused during the production process where poor contact occurs at the internal LCD terminals. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-06 | 118000 ELECTRICAL SYSTEM:SOFTWARE
When the Telematics Communication Unit (TCU) has been replaced or reprogrammed and the software is updated to ones shown below, DTC U2050:55-TCU (Activation of remote control not implemented) may be stored in memory with the message â¿¿I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-06 | 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
When the Telematics Communication Unit (TCU) has been replaced or reprogrammed and the software is updated to ones shown below, DTC U2050:55-TCU (Activation of remote control not implemented) may be stored in memory with the message â¿¿I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-12 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some customers may complain that the A/C blows warm air while idling after restarting a warm engine. This is caused by improper control software of the PCM not allowing the active air shutter to open properly, resulting in lower cooling per Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-12 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some customers may complain that the A/C blows warm air while idling after restarting a warm engine. This is caused by improper control software of the PCM not allowing the active air shutter to open properly, resulting in lower cooling per Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-20 | 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-20 | 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-13 | 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-13 | 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-09 | 042510 SERVICE BRAKES, AIR:SUPPLY:LOW PRESSURE WARNING:SWITCH
If a customer comes in with the following concerns: ï¿· OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON. ï¿· DTC P055F and/or P0524 stored. ï¿· No driveability concern or engine mechanical noise. ï¿· Outside the VIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-03 | 118420 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
Some vehicles may exhibit that both sides (right and left sides) of the Blind Spot Monitoring (BSM) and Rear Cross Traffic Alert (RCTA) system do not work Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-17 | 350000 EQUIPMENT
Some vehicles may exhibit water entering the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-10 | 353200 EQUIPMENT:ELECTRICAL:ANTENNA
Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-10 | 350000 EQUIPMENT
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-29 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Section 6 of the Wireless Charging Pad instructions call for the use of an “ultrasonic cutter” to cut a rectangular hole for the harness to pass through and to serve as an access point to pop the wireless charger base out should service be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-29 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete. This may be caused by: Faulty front radar sensor software logic (MDARS showing the front radar dynamic aiming is incomplete although the proced Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-29 | 270000 LANE DEPARTURE
Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete. This may be caused by: Faulty front radar sensor software logic (MDARS showing the front radar dynamic aiming is incomplete although the proced Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-28 | 220000 SEATS
Some customers may complain that the seat warmer turns off after 10 minutes in manual mode and will not turn back on until the vehicle is restarted. DTC B1030:13 (Seat warmer unit (LH) circuit malfunction (heater side)) may also be stored. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-07 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some customers may complain that after accelerating in hot weather, the A/C blows warm air for a longer time than other models. This is caused by improper control software of the PCM not allowing the A/C compressor to resume properly after Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-07 | 103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Some customers may complain that after accelerating in hot weather, the A/C blows warm air for a longer time than other models. This is caused by improper control software of the PCM not allowing the A/C compressor to resume properly after Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-18 | 103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-09 | 060000 ENGINE AND ENGINE COOLING
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-09 | 160000 STRUCTURE
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-09 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-07 | 060000 ENGINE AND ENGINE COOLING
Some customers may complain that after accelerating in hot weather, the A/C blows warm air for a longer time than other models. This is caused by improper control software of the PCM not allowing the A/C compressor to resume properly after Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-18 | 100000 POWER TRAIN
Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-17 | 110000 ELECTRICAL SYSTEM
Some customers may experience a no start because the battery is discharged after the vehicle is parked for more than 8 hours. This may be caused by one or more of the following, resulting in excessive parasitic draw (dark current) on the ba Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-30 | 350000 EQUIPMENT
MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-30 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-06 | 110000 ELECTRICAL SYSTEM
When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-06 | 350000 EQUIPMENT
When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-06 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-03 | 350000 EQUIPMENT
CSP07 – NON-FUNCTIONING CV AFTER CSP06: ALL DEALERS: If you have a vehicle that came back after CSP06 was repaired, and it does not show CSP07 open in eMDCS, then just please repair the vehicle as needed under warranty for the appropriate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-03 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
CSP07 – NON-FUNCTIONING CV AFTER CSP06: ALL DEALERS: If you have a vehicle that came back after CSP06 was repaired, and it does not show CSP07 open in eMDCS, then just please repair the vehicle as needed under warranty for the appropriate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-17 | 060000 ENGINE AND ENGINE COOLING
HVAC SYSTEM BLOWS HOT AIR UNDER ACCELERATION. Some customers may complain that the HVAC system blows hot air on occasion (blows cold air, then hot air, then cold air again). The customer may notice that it is more pronounced when they first Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-17 | 350000 EQUIPMENT
HVAC SYSTEM BLOWS HOT AIR UNDER ACCELERATION. Some customers may complain that the HVAC system blows hot air on occasion (blows cold air, then hot air, then cold air again). The customer may notice that it is more pronounced when they first Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-17 | 130000 VISIBILITY
FORWARD SENSING CAMERA (FSC) DYNAMIC AIMING NOT COMPLETED AND/OR DTC B14F0:76 STORED. CAUTION: DO NOT turn the igintion OFF after dynamic aiming starts until aiming has completed or aiming timeout. If the ignition is turned OFF, the VCM wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-17 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
FORWARD SENSING CAMERA (FSC) DYNAMIC AIMING NOT COMPLETED AND/OR DTC B14F0:76 STORED. CAUTION: DO NOT turn the igintion OFF after dynamic aiming starts until aiming has completed or aiming timeout. If the ignition is turned OFF, the VCM wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-30 | 060000 ENGINE AND ENGINE COOLING
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-30 | 160000 STRUCTURE
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-30 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-06 | 060000 ENGINE AND ENGINE COOLING
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-06 | 120000 EXTERIOR LIGHTING
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-06 | 160000 STRUCTURE
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-03 | 060000 ENGINE AND ENGINE COOLING
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-03 | 110000 ELECTRICAL SYSTEM
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-02 | 060000 ENGINE AND ENGINE COOLING
Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant tempe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-09 | 060000 ENGINE AND ENGINE COOLING
CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-09 | 120000 EXTERIOR LIGHTING
CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-09 | 170000 LATCHES/LOCKS/LINKAGES
CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-09 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-15 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: Connected Vehicle, Connected Vehicle Maintenance Mode, Mazda Connected Vehicle Viewer (MCVV). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-14 | 350000 EQUIPMENT
In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-25 | 160000 STRUCTURE
Some customers may complain about water in the trunk compartment after a car wash or heavy rain. This may be caused by insufficient sealing performance of the trunk lid weatherstrip because the lip of the weatherstrip leans towards the insi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 160000 STRUCTURE
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 162000 STRUCTURE:BODY
When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-12-19 | 110000 ELECTRICAL SYSTEM
MAZDA Mobile start (MMS) cannot communicate with vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-26 | 350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-26 | 010000 STEERING
Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-14 | 060000 ENGINE AND ENGINE COOLING
Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubble Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 200000 WHEELS
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-03 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may exhibit that both sides (right and left sides) of the Blind Spot Monitoring (BSM) and Rear Cross Traffic Alert (RCTA) system do not work Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-03 | 280000 BACK OVER PREVENTION
Some vehicles may exhibit that both sides (right and left sides) of the Blind Spot Monitoring (BSM) and Rear Cross Traffic Alert (RCTA) system do not work Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-17 | 160000 STRUCTURE
Some vehicles may exhibit water entering the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-10 | 110000 ELECTRICAL SYSTEM
Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-10 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-07 | 110000 ELECTRICAL SYSTEM
When the Telematics Communication Unit (TCU) has been replaced or reprogrammed and the software is updated to ones shown below, DTC U2050:55-TCU (Activation of remote control not implemented) may be stored in memory with the message, In-Veh Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-07 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
When the Telematics Communication Unit (TCU) has been replaced or reprogrammed and the software is updated to ones shown below, DTC U2050:55-TCU (Activation of remote control not implemented) may be stored in memory with the message, In-Veh Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-10 | 220000 SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-17 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
When the Telematics Communication Unit (TCU) has been replaced or reprogrammed and the software is updated to ones shown below, DTC U2050:55-TCU (Activation of remote control not implemented) may be stored in memory with the message â¿¿I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-19 | 110000 ELECTRICAL SYSTEM
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-19 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-15 | 180000 VEHICLE SPEED CONTROL
Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-15 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-13 | 200000 WHEELS
Some vehicles may display incorrect tire pressures in MAZDA CONNECT and/or the MyMazda App. This may be caused by an incorrect calendar entry (month/day/year) after a battery disconnect or infotainment system software update. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-05 | 160000 STRUCTURE
Refer to the Repair Procedure when installing the trunk weatherstrip for guidance, otherwise water may enter the trunk during heavy rain or when going through a car wash if it is not installed properly. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-16 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-06 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
CSP06 – 2019 MAZDA3 MODULE UPDATE FOR CONNECTED SERVICES. Please review the newest repair procedure updated today, September 25, 2020 that performs 2 required checks of the TCU Serial # in addition to the previous update to print out and gi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-16 | 280000 BACK OVER PREVENTION
MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-28 | 060000 ENGINE AND ENGINE COOLING
Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-28 | 350000 EQUIPMENT
Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-15 | 110000 ELECTRICAL SYSTEM
APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-15 | 350000 EQUIPMENT
APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-08 | 110000 ELECTRICAL SYSTEM
When the Telematics Communication Unit (TCU) has been replaced or reprogrammed and the software is updated to ones shown below, DTC U2050:55-TCU (Activation of remote control not implemented) may be stored in memory with the message In-Vehi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-08 | 350000 EQUIPMENT
When the Telematics Communication Unit (TCU) has been replaced or reprogrammed and the software is updated to ones shown below, DTC U2050:55-TCU (Activation of remote control not implemented) may be stored in memory with the message In-Vehi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-12 | 350000 EQUIPMENT
ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-28 | 110000 ELECTRICAL SYSTEM
CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-19 | 350000 EQUIPMENT
MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-19 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
MAZDA CONNECTED SERVICES – FREQUENTLY ASKED QUESTIONS (FAQ). General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Tro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-19 | 060000 ENGINE AND ENGINE COOLING
Some customers may experience an â¿¿In-Vehicle Network Malfunctionâ¿ message appearing in the instrument cluster. This concern occurs when turning the ignition on or starting the engine when the battery is at 8 volts or lower (vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-19 | 110000 ELECTRICAL SYSTEM
Some customers may experience an â¿¿In-Vehicle Network Malfunctionâ¿ message appearing in the instrument cluster. This concern occurs when turning the ignition on or starting the engine when the battery is at 8 volts or lower (vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-13 | 110000 ELECTRICAL SYSTEM
Some vehicles may exhibit that DTC B2002:49 will not clear with the Mazda Modular Diagnostic System (MMDS). Applicable vehicles are equipped with the Electrical supply unit (ESU) BCKA-67-5Z0B. ï¿· DTC B2002:49 [BODY CONTROL MODULE (BCM)] Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-30 | 130000 VISIBILITY
Some customers may notice white lines appearing across the instrument cluster (as shown below). The white lines may be caused during the production process where poor contact occurs at the internal LCD terminals. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-06 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
When the Telematics Communication Unit (TCU) has been replaced or reprogrammed and the software is updated to ones shown below, DTC U2050:55-TCU (Activation of remote control not implemented) may be stored in memory with the message â¿¿I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-12 | 060000 ENGINE AND ENGINE COOLING
Some customers may complain that the A/C blows warm air while idling after restarting a warm engine. This is caused by improper control software of the PCM not allowing the active air shutter to open properly, resulting in lower cooling per Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-12 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain that the A/C blows warm air while idling after restarting a warm engine. This is caused by improper control software of the PCM not allowing the active air shutter to open properly, resulting in lower cooling per Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-20 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-13 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS). Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-05 | 264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-18 | 350000 EQUIPMENT
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: Connected Vehicle, Connected Vehicle Maintenance Mode, Mazda Connected Vehicle Viewer (MCVV). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-08 | 110000 ELECTRICAL SYSTEM
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-08 | 350000 EQUIPMENT
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-11 | 350000 EQUIPMENT
In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-29 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-02 | 060000 ENGINE AND ENGINE COOLING
Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT: ï¿· The engine will not s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-02 | 110000 ELECTRICAL SYSTEM
Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT: ï¿· The engine will not s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-02 | 350000 EQUIPMENT
Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT: ï¿· The engine will not s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-24 | 060000 ENGINE AND ENGINE COOLING
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats and cotters (IN/EX) are included in the new assemb Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-22 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some customers may complain that the HVAC system blows hot air on occasion (blows cold air, then hot air, then cold air again). The customer may notice that it is more pronounced when they first start driving the vehicle and/or when acceler Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-10 | 162300 STRUCTURE:BODY:DOOR
Some customers or technicians (during PDI) may have concerns with the front doors sticking (especially on hot days) and/or poor appearance, fitment, alignment or gaps with the front and rear door sash molding. These concerns may be related Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-28 | 060000 ENGINE AND ENGINE COOLING
Some customers may expierience an engine no start condition where the engine will only start by holding the key transmitter over the Start/Stop button and DTC B13D3:97 (Remote transmitter registration work not completed) is stored. This may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-28 | 350000 EQUIPMENT
Some customers may expierience an engine no start condition where the engine will only start by holding the key transmitter over the Start/Stop button and DTC B13D3:97 (Remote transmitter registration work not completed) is stored. This may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-14 | 130000 VISIBILITY
FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-14 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-14 | 260000 FORWARD COLLISION AVOIDANCE
FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-14 | 270000 LANE DEPARTURE
FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-08 | 160000 STRUCTURE
Some customers may complain about a vibration / rattle noise coming from the dash above the instrument cluster. This may be caused by an active driving display unit and or warped / deformed active driving display lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-08 | 980000 UNKNOWN OR OTHER
Some customers may complain about a vibration / rattle noise coming from the dash above the instrument cluster. This may be caused by an active driving display unit and or warped / deformed active driving display lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-08 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about a vibration / rattle noise coming from the dash above the instrument cluster. This may be caused by an active driving display unit and or warped / deformed active driving display lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-02 | 200000 WHEELS
Some vehicles may display incorrect tire pressures in MAZDA CONNECT. This may be caused by an incorrect calendar entry (month/day/year) after a battery disconnect or infotainment system software update. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-01 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may exhibit DTC U2120:00 and/or U2500:82 stored in memory and the i-ACTIVSENSE warning light (amber) ON when turning ON the ignition after any electronic control unit (ECU) is reprogramed or configured using MDARS. NOTE: ECU s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-01 | 260000 FORWARD COLLISION AVOIDANCE
Some vehicles may exhibit DTC U2120:00 and/or U2500:82 stored in memory and the i-ACTIVSENSE warning light (amber) ON when turning ON the ignition after any electronic control unit (ECU) is reprogramed or configured using MDARS. NOTE: ECU s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-06 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CSP06 – 2019 MAZDA3 MODULE UPDATE FOR CONNECTED SERVICES: On July 6, this campaign was temporarily suspended due to software programming concerns. The concern was identified and the fix has been implemented in MDARS and validated by several Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-06 | 118000 ELECTRICAL SYSTEM:SOFTWARE
CSP06 – 2019 MAZDA3 MODULE UPDATE FOR CONNECTED SERVICES: On July 6, this campaign was temporarily suspended due to software programming concerns. The concern was identified and the fix has been implemented in MDARS and validated by several Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-29 | 100000 POWER TRAIN
SSPC0 – CALIFORNIA REGISTERED VEHICLES DIAGNOSTIC TROUBLE CODES (DTC) CONCERN: Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2019 CX-3, Mazda3 and MX-5 as well as 2018 Mazda6 vehicles and produced Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-15 | 030000 SERVICE BRAKES, HYDRAULIC
Some vehicles equipped with Smart Brake Support (SBS) may exhibit a front radar system malfunction message in the instrument cluster with DTC C1A67:04 (front radar sensor internal malfunction) stored in memory. This may be caused by water p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-15 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles equipped with Smart Brake Support (SBS) may exhibit a front radar system malfunction message in the instrument cluster with DTC C1A67:04 (front radar sensor internal malfunction) stored in memory. This may be caused by water p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-15 | 264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
Some vehicles equipped with Smart Brake Support (SBS) may exhibit a front radar system malfunction message in the instrument cluster with DTC C1A67:04 (front radar sensor internal malfunction) stored in memory. This may be caused by water p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-06 | 160000 STRUCTURE
Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-06 | 350000 EQUIPMENT
Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-06 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-20 | 350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-16 | 350000 EQUIPMENT
Some customers may hear a repeating click sound when using the HVAC system. The click sound may be caused by the air mix doors moving back and forth. This concern has been eliminated by a dash-electrical supply unit control software modific Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-16 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some customers may hear a repeating click sound when using the HVAC system. The click sound may be caused by the air mix doors moving back and forth. This concern has been eliminated by a dash-electrical supply unit control software modific Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-08 | 060000 ENGINE AND ENGINE COOLING
Some customers may complain about a very low frequency noise and/or vibration felt at the steering wheel, the floor and/or the seats when driving at 1500-1650 rpm in any gear position. This may be caused by normal vehicle behavior while the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-08 | 110000 ELECTRICAL SYSTEM
Some customers may complain about a very low frequency noise and/or vibration felt at the steering wheel, the floor and/or the seats when driving at 1500-1650 rpm in any gear position. This may be caused by normal vehicle behavior while the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-08 | 350000 EQUIPMENT
Some customers may complain about a very low frequency noise and/or vibration felt at the steering wheel, the floor and/or the seats when driving at 1500-1650 rpm in any gear position. This may be caused by normal vehicle behavior while the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-16 | 060000 ENGINE AND ENGINE COOLING
Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. This is caused by improper logic written in the PCM fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-16 | 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. This is caused by improper logic written in the PCM fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-16 | 110000 ELECTRICAL SYSTEM
Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. This is caused by improper logic written in the PCM fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-23 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
When replacing the Body Control Module (BCM) in a 7th generation vehicle, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-01 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-01 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-01 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
During BCM replacement, MDARS may display a Configuration Error warning message. This may be caused by any of the following:ï¿· Poor internet connection ï¿· MDARS failureï¿· Low Battery. Perform the BCM Recovery Procedure below to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-01 | 350000 EQUIPMENT
During BCM replacement, MDARS may display a Configuration Error warning message. This may be caused by any of the following:ï¿· Poor internet connection ï¿· MDARS failureï¿· Low Battery. Perform the BCM Recovery Procedure below to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-10 | 350000 EQUIPMENT
Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunctionï¿· B119F:13 (TCU – TEL antenna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-10 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunctionï¿· B119F:13 (TCU – TEL antenna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-22 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-22 | 280000 BACK OVER PREVENTION
MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-23 | 060000 ENGINE AND ENGINE COOLING
Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubble Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-16 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
CSP06 – 2019 MAZDA3 MODULE UPDATE FOR CONNECTED SERVICES: On July 6, this campaign was temporarily suspended due to software programming concerns. The concern was identified and the fix has been implemented in MDARS and validated by several Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-16 | 118000 ELECTRICAL SYSTEM:SOFTWARE
CSP06 – 2019 MAZDA3 MODULE UPDATE FOR CONNECTED SERVICES: On July 6, this campaign was temporarily suspended due to software programming concerns. The concern was identified and the fix has been implemented in MDARS and validated by several Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-08 | 020000 SUSPENSION
CSP06 – 2019 MAZDA3 MODULE UPDATE FOR CONNECTED SERVICES: On July 6, this campaign was temporarily suspended due to software programming concerns. The concern was identified and the fix has been implemented in MDARS and validated by several Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-05 | 060000 ENGINE AND ENGINE COOLING
If you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-03 | 110000 ELECTRICAL SYSTEM
When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-03 | 110000 ELECTRICAL SYSTEM
During BCM replacement, MDARS may display a Configuration Error warning message. This may be caused by any of the following: “Poor internet connection”, MDARS failure – Low Battery. Perform the BCM Recovery Procedure below to manually confi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-20 | 060000 ENGINE AND ENGINE COOLING
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-05 | 060000 ENGINE AND ENGINE COOLING
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-10 | 060000 ENGINE AND ENGINE COOLING
Some customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020 CX30. Inform the customer that Mazda is actively investigating this issue and apologizes for any inconvenience. Mazda would like to req Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-07 | 110000 ELECTRICAL SYSTEM
On some vehicles, the Commander switch might be inoperative. This could be caused by fuse F13 (15A) being removed instead of F15 (15A) at the factory in the lower panel compartment on the left side of the steering wheel. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-21 | 060000 ENGINE AND ENGINE COOLING
Some customers may not be comfortable with being notified of an engine stall due to an error when operating the clutch pedal. When the engine stalls, the charging system warning light is illuminated and a vehicle malfunction notification is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-21 | 101100 POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
Some customers may not be comfortable with being notified of an engine stall due to an error when operating the clutch pedal. When the engine stalls, the charging system warning light is illuminated and a vehicle malfunction notification is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-21 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some customers may not be comfortable with being notified of an engine stall due to an error when operating the clutch pedal. When the engine stalls, the charging system warning light is illuminated and a vehicle malfunction notification is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-21 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles equipped with Smart Brake Support (SBS) may exhibit a front radar system malfunction message in the instrument cluster with DTC C1A67:04 (front radar sensor internal malfunction) stored in memory. This may be caused by water p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-21 | 030000 BRAKES (PWS)
Some vehicles equipped with Smart Brake Support (SBS) may exhibit a front radar system malfunction message in the instrument cluster with DTC C1A67:04 (front radar sensor internal malfunction) stored in memory. This may be caused by water p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-27 | 220000 SEATS
Some customers may complain about a squeaking noise when sliding the front seat. This is caused by a deformed front seat side bolster that rubs on the rear console lid. To eliminate this concern, the shape of the front seats has been change Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-31 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
CSP06 – 2019 MAZDA3 MODULE UPDATE FOR CONNECTED SERVICES: On July 6, this campaign was temporarily suspended due to software programming concerns. The concern was identified and the fix has been implemented in MDARS and validated by several Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-31 | 118000 ELECTRICAL SYSTEM:SOFTWARE
CSP06 – 2019 MAZDA3 MODULE UPDATE FOR CONNECTED SERVICES: On July 6, this campaign was temporarily suspended due to software programming concerns. The concern was identified and the fix has been implemented in MDARS and validated by several Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-13 | 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance.This concern is caused by the lid box not having enough water drainage capability which leads to the accumula Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-22 | 060000 ENGINE AND ENGINE COOLING
If a customer comes in with the following concerns, perform the inspection procedure. ï¿· OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON. ï¿· DTC P055F and/or P0524 stored. ï¿· No driveability concern or engine mechan Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-26 | 060000 ENGINE AND ENGINE COOLING
Some customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020 CX30. Inform the customer that Mazda is actively investigating this issue and apologizes for any inconvenience. Mazda would like to req Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-12 | 060000 ENGINE AND ENGINE COOLING
Some customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020 CX30. Inform the customer that Mazda is actively investigating this issue and apologizes for any inconvenience. Mazda would like to req Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-10 | 100000 POWER TRAIN
When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured A/T) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-23 | 130000 VISIBILITY
FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: The road lane markings are covered by snow and are not visible. There are no road lane markings on the road surface. The road is w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-23 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: The road lane markings are covered by snow and are not visible. There are no road lane markings on the road surface. The road is w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-23 | 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA
FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: The road lane markings are covered by snow and are not visible. There are no road lane markings on the road surface. The road is w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-29 | 110000 ELECTRICAL SYSTEM
Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-29 | 353000 EQUIPMENT:ELECTRICAL
Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-29 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-23 | 353000 EQUIPMENT:ELECTRICAL
Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-23 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-23 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored:ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B119F:13 (TCU – TEL antenna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-05 | 353000 EQUIPMENT:ELECTRICAL
Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B1252:87 TCU – Communicati Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-05 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B1252:87 TCU – Communicati Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-23 | 353000 EQUIPMENT:ELECTRICAL
MAZDA CONNECT Software Version 11002 NOTE: â¿¿2019 Mazda3 owners may notice an icon in their infotainmentâ¿¿s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest versi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-23 | 118000 ELECTRICAL SYSTEM:SOFTWARE
MAZDA CONNECT Software Version 11002 NOTE: â¿¿2019 Mazda3 owners may notice an icon in their infotainmentâ¿¿s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest versi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-29 | 353000 EQUIPMENT:ELECTRICAL
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-01 | 350000 EQUIPMENT
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-09 | 042500 SERVICE BRAKES, AIR:SUPPLY:LOW PRESSURE WARNING
If a customer comes in with the following concerns: ï¿· OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON. ï¿· DTC P055F and/or P0524 stored. ï¿· No driveability concern or engine mechanical noise. ï¿· Outside the VIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-09 | 060000 ENGINE AND ENGINE COOLING
If a customer comes in with the following concerns: ï¿· OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON. ï¿· DTC P055F and/or P0524 stored. ï¿· No driveability concern or engine mechanical noise. ï¿· Outside the VIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-25 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-25 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may experience the master warning light and/or the “In-Vehicle Network Malfunction” warning message in the instrument cluster on with DTC B119F:01, B119F:13 and/or B119F:2B stored when the vehicle position cannot be displayed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-04 | 100000 POWER TRAIN
Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-04 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-04 | 060000 ENGINE (PWS)
Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-22 | 060000 ENGINE AND ENGINE COOLING
Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. The PCM software has been modified to avoid the unnece Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-22 | 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. The PCM software has been modified to avoid the unnece Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-22 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. The PCM software has been modified to avoid the unnece Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-24 | 100000 POWER TRAIN
Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-24 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctua Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-02 | 020000 SUSPENSION
Some vehicles may exhibit a rattle noise from the front suspension when driving over bumps or on a road with a wavy surface. The noise may be caused by the mounting rubber (1) because of insufficient clearance between the rubber and the met Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-02 | 350000 EQUIPMENT
Some vehicles may exhibit a rattle noise from the front suspension when driving over bumps or on a road with a wavy surface. The noise may be caused by the mounting rubber (1) because of insufficient clearance between the rubber and the met Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-30 | 060000 ENGINE AND ENGINE COOLING
Some vehicles may experience the check engine light on with DTCs P2096:00, P2097:00 and/or P0524:00 that cannot be cleared by itself, and the check engine light stays on even if the detection condition has gone.ï¿· P2096:00 – Air fuel to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-08 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11002 or later). MAZDA CONNECT Software Version 11002 NOTE: â¿¿Mazda3 owners may notice an icon in their Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-23 | 130000 VISIBILITY
Some customers may notice white lines appearing across the instrument cluster (as shown below). The white lines may be caused during the production process where poor contact occurs at the internal LCD terminals. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-23 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may notice white lines appearing across the instrument cluster (as shown below). The white lines may be caused during the production process where poor contact occurs at the internal LCD terminals. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-23 | 110000 ELECTRICAL SYSTEM
Some customers may experience that the door locks may not operate using the touch sensor on the outer door handle while parked in a parking space surrounded by concrete walls, but will operate when using the remote transmitter. This concern Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-23 | 170000 LATCHES/LOCKS/LINKAGES
Some customers may experience that the door locks may not operate using the touch sensor on the outer door handle while parked in a parking space surrounded by concrete walls, but will operate when using the remote transmitter. This concern Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-23 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may experience that the door locks may not operate using the touch sensor on the outer door handle while parked in a parking space surrounded by concrete walls, but will operate when using the remote transmitter. This concern Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-17 | 110000 ELECTRICAL SYSTEM
Some customers may find that they cannot lock their vehicle when using the touch sensor (shown below) on the front door handle, however, they can unlock the vehicle. This concern may occur after the vehicle has been recently washed and wate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-17 | 170000 LATCHES/LOCKS/LINKAGES
Some customers may find that they cannot lock their vehicle when using the touch sensor (shown below) on the front door handle, however, they can unlock the vehicle. This concern may occur after the vehicle has been recently washed and wate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-15 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may experience ÿ¿Ultrasonic sensor malfunctionÿ¿ÿ warning message displayed in the instrument cluster when driving or at a stop. The warning message continues until the ignition is turned off. Upon inspection, one or m Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-10 | 110000 ELECTRICAL SYSTEM
When the Telematics Communication Unit (TCU) has been replaced or reprogrammed and the software is updated to ones shown below, DTC U2050:55-TCU (Activation of remote control not implemented) may be stored in memory with the message “In-Veh Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-10 | 350000 EQUIPMENT
When the Telematics Communication Unit (TCU) has been replaced or reprogrammed and the software is updated to ones shown below, DTC U2050:55-TCU (Activation of remote control not implemented) may be stored in memory with the message “In-Veh Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-15 | 350000 EQUIPMENT
Some customers may notice that the temperature setting of the automatic climate control may not change when the temperature dial is operated very slowly. Due to improper control logic of the automatic climate control unit (IP-ESU), turning Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-15 | 350000 EQUIPMENT
Some customers may notice that the temperature setting of the automatic climate control may not change when the temperature dial is operated very slowly. Due to improper control logic of the automatic climate control unit (IP-ESU), turning Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-03 | 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-03 | 200000 WHEELS
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-11 | 350000 EQUIPMENT
Some customers may experience a no start because the battery is discharged after the vehicle is parked for more than 8 hours. This may be caused by one or more of the following, resulting in excessive parasitic draw (dark current) on the ba Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-11 | 353000 EQUIPMENT:ELECTRICAL
Some customers may experience a no start because the battery is discharged after the vehicle is parked for more than 8 hours. This may be caused by one or more of the following, resulting in excessive parasitic draw (dark current) on the ba Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-23 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
CSP06 – 2019 MAZDA3 MODULE UPDATE FOR CONNECTED SERVICES. Please review the newest repair procedure updated today, September 25, 2020 that performs 2 required checks of the TCU Serial # in addition to the previous update to print out and gi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-25 | 160000 STRUCTURE
Some vehicles may exhibit that the liftgate interferes with the rear bumper when closed forcefully, resulting in damaged paint on the rear bumper. Due to variations of the clearance between the liftgate and the rear bumper, the bottom edge Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-25 | 350000 EQUIPMENT
Some vehicles may exhibit that the liftgate interferes with the rear bumper when closed forcefully, resulting in damaged paint on the rear bumper. Due to variations of the clearance between the liftgate and the rear bumper, the bottom edge Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-25 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may exhibit that the liftgate interferes with the rear bumper when closed forcefully, resulting in damaged paint on the rear bumper. Due to variations of the clearance between the liftgate and the rear bumper, the bottom edge Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-15 | 110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-15 | 350000 EQUIPMENT
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-14 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always do the following: ï¿· Use the GR8 battery charger SST to maintain battery voltage. See SA- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-14 | 350000 EQUIPMENT
When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always do the following: ï¿· Use the GR8 battery charger SST to maintain battery voltage. See SA- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-14 | 118000 ELECTRICAL SYSTEM:SOFTWARE
When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always do the following: ï¿· Use the GR8 battery charger SST to maintain battery voltage. See SA- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-09 | 060000 ENGINE AND ENGINE COOLING
Some customer’s may complain that the HVAC system only blows warm to cool air (not cold) after starting the vehicle and not moving right away. This may be caused by a closed Active Air Shutter (AAS). Under specific circumstances, the AAS ha Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-09 | 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Some customer’s may complain that the HVAC system only blows warm to cool air (not cold) after starting the vehicle and not moving right away. This may be caused by a closed Active Air Shutter (AAS). Under specific circumstances, the AAS ha Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-09 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some customer’s may complain that the HVAC system only blows warm to cool air (not cold) after starting the vehicle and not moving right away. This may be caused by a closed Active Air Shutter (AAS). Under specific circumstances, the AAS ha Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-10 | 060000 ENGINE AND ENGINE COOLING
If you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-10 | 350000 EQUIPMENT
If you receive a customer concern about the CHECK IN light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-08 | 110000 ELECTRICAL SYSTEM
Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B1252:87 TCU – Communicat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-08 | 350000 EQUIPMENT
Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B1252:87 TCU – Communicat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-08 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: ï¿· B119F:01 TCU – Tel antenna No. 1 malfunction ï¿· B1252:87 TCU – Communicat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-08 | 110000 ELECTRICAL SYSTEM
MAZDA CONNECT Software Version 11002. NOTE: ⿿Mazda3 owners may notice an icon in their infotainment⿿s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest version of Mazd Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-08 | 350000 EQUIPMENT
MAZDA CONNECT Software Version 11002. NOTE: ⿿Mazda3 owners may notice an icon in their infotainment⿿s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest version of Mazd Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-08 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
MAZDA CONNECT Software Version 11002. NOTE: ⿿Mazda3 owners may notice an icon in their infotainment⿿s display that indicates Mazda Connected Services. This new feature is a global technology and designed with the latest version of Mazd Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-29 | 110000 ELECTRICAL SYSTEM
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-29 | 350000 EQUIPMENT
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-29 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is upda Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-18 | 110000 ELECTRICAL SYSTEM
When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-20 | 110000 ELECTRICAL SYSTEM
Some customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020 CX-30. Inform the customer that Mazda is actively investigating this issue and apologizes for any inconvenience. Mazda would like to re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-20 | 060000 ENGINE (PWS)
Some customers may experience an engine no start due to low battery voltage on 2019-2020 Mazda3 and 2020 CX-30. Inform the customer that Mazda is actively investigating this issue and apologizes for any inconvenience. Mazda would like to re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-20 | 110000 ELECTRICAL SYSTEM
Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-20 | 060000 ENGINE (PWS)
Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-16 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-06 | 354000 EQUIPMENT:MECHANICAL
In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-16 | 170000 LATCHES/LOCKS/LINKAGES
Effective immediately, MSP56 has been suspended until further notice. MSP56 was launched to prevent 2019 Mazda3 5dr vehicles from locking, if the keys are left inside the vehicle. There have been reports of Body Control Module (BCM) failure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-16 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Effective immediately, MSP56 has been suspended until further notice. MSP56 was launched to prevent 2019 Mazda3 5dr vehicles from locking, if the keys are left inside the vehicle. There have been reports of Body Control Module (BCM) failure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-19 | 060000 ENGINE AND ENGINE COOLING
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-19 | 350000 EQUIPMENT
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-17 | 350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-17 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-17 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-07 | 110000 ELECTRICAL SYSTEM
Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete, although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-07 | 350000 EQUIPMENT
Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete, although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-07 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete, although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-07 | 264300 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete, although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-04 | 110000 ELECTRICAL SYSTEM
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the C Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-04 | 350000 EQUIPMENT
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the C Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-04 | 060000 ENGINE (PWS)
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the C Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-18 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some customers may experience that after starting the engine, the auto A/C blows warm air for about 10 minutes and then blows cool air as desired. This concern occurs when the ambient temperature is within a certain range (approx. 16-25 C / Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-12 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-05 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
During BCM replacement, MDARS may display a Configuration Error warning message. This may be caused by any of the following: ï¿· Poor internet connection ï¿· MDARS failure ï¿· Low Battery. Perform the BCM Recovery Procedure below t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-20 | 200000 WHEELS
Some vehicles may exhibit corrosion of the wheel nuts. This is caused by torsional stress concentrating on the tip of the wheel nut because of the thin and long shape of the nut, which damages the coating and causes the corrosion. To correc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-30 | 110000 ELECTRICAL SYSTEM
Currently, Mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than the previous transmitter key. Follow the repair procedure if one or both auxiliary keys are lost: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-30 | 350000 EQUIPMENT
Currently, Mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than the previous transmitter key. Follow the repair procedure if one or both auxiliary keys are lost: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-30 | 350000 EQUIPMENT
Some vehicles may exhibit DTC B14F0:76 [VCM] (Forward sensing camera (FSC) deviation) stored in memory and the i-ACTIVSENSE warning light (amber) on after BCM replacement. This is caused by the learning value of the forward sensing camera ( Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-30 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may exhibit DTC B14F0:76 [VCM] (Forward sensing camera (FSC) deviation) stored in memory and the i-ACTIVSENSE warning light (amber) on after BCM replacement. This is caused by the learning value of the forward sensing camera ( Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-30 | 260000 FORWARD COLLISION AVOIDANCE
Some vehicles may exhibit DTC B14F0:76 [VCM] (Forward sensing camera (FSC) deviation) stored in memory and the i-ACTIVSENSE warning light (amber) on after BCM replacement. This is caused by the learning value of the forward sensing camera ( Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-08 | 060000 ENGINE AND ENGINE COOLING
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-24 | 060000 ENGINE AND ENGINE COOLING
The “FORCED IGNITION ON PROCEDURE” was made available to dealers through this service alert. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-24 | 110000 ELECTRICAL SYSTEM
The “FORCED IGNITION ON PROCEDURE” was made available to dealers through this service alert. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-17 | 110000 ELECTRICAL SYSTEM
On 7th generation vehicle (2019-2020 Mazda3 (BP) and 2020 CX-30 (DM)), when the door is opened/closed with the ignition switch off, the battery current is approximately 7A, which is three times larger than previous generation models (2.5A o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-17 | 350000 EQUIPMENT
On 7th generation vehicle (2019-2020 Mazda3 (BP) and 2020 CX-30 (DM)), when the door is opened/closed with the ignition switch off, the battery current is approximately 7A, which is three times larger than previous generation models (2.5A o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-16 | 070000 FUEL SYSTEM, GASOLINE
Some customers may experience one or both of the following: The â¿¿Next Service Dateâ¿ setting under Vehicle Status Monitor in the center display changes to â¿¿Manualâ¿ by itself after being set to â¿¿Automaticâ¿ and ev Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-16 | 110000 ELECTRICAL SYSTEM
Some customers may experience one or both of the following: The â¿¿Next Service Dateâ¿ setting under Vehicle Status Monitor in the center display changes to â¿¿Manualâ¿ by itself after being set to â¿¿Automaticâ¿ and ev Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-16 | 350000 EQUIPMENT
Some customers may experience one or both of the following: The â¿¿Next Service Dateâ¿ setting under Vehicle Status Monitor in the center display changes to â¿¿Manualâ¿ by itself after being set to â¿¿Automaticâ¿ and ev Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-16 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may experience one or both of the following: The â¿¿Next Service Dateâ¿ setting under Vehicle Status Monitor in the center display changes to â¿¿Manualâ¿ by itself after being set to â¿¿Automaticâ¿ and ev Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-20 | 110000 ELECTRICAL SYSTEM
Some customers may complain that the seat warmer turns off after 10 minutes in manual mode and will not turn back on until the vehicle is restarted. DTC B1030:13 (Seat warmer unit (LH) circuit malfunction (heater side)) may also be stored. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-20 | 220000 SEATS
Some customers may complain that the seat warmer turns off after 10 minutes in manual mode and will not turn back on until the vehicle is restarted. DTC B1030:13 (Seat warmer unit (LH) circuit malfunction (heater side)) may also be stored. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-18 | 100000 POWER TRAIN
WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-18 | 980000 UNKNOWN OR OTHER
WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-10 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may store DTC U2050:55 (Activation of remote control not implemented) after a BCM software update. Follow the repair procedure when this issue occurs. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-05 | 060000 ENGINE AND ENGINE COOLING
GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-05 | 100000 POWER TRAIN
GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-29 | 100000 POWER TRAIN
Some customers may complain about any of the following:Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors .This may be caused by a damaged headlight assembly an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-29 | 110000 ELECTRICAL SYSTEM
Some customers may complain about any of the following:Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors .This may be caused by a damaged headlight assembly an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-29 | 120000 EXTERIOR LIGHTING
Some customers may complain about any of the following:Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors .This may be caused by a damaged headlight assembly an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-29 | 350000 EQUIPMENT
Some customers may complain about any of the following:Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors .This may be caused by a damaged headlight assembly an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-29 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about any of the following:Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC’s stored, Module communication errors .This may be caused by a damaged headlight assembly an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-24 | 110000 ELECTRICAL SYSTEM
BODY CONTROL MODULE (BCM), VEHICLE CONTROL MODULE (VCM) OR INSTRUMENT CLUSTER (IC) MDARS SOFTWARE UPDATE FAILURE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-24 | 350000 EQUIPMENT
BODY CONTROL MODULE (BCM), VEHICLE CONTROL MODULE (VCM) OR INSTRUMENT CLUSTER (IC) MDARS SOFTWARE UPDATE FAILURE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-24 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
BODY CONTROL MODULE (BCM), VEHICLE CONTROL MODULE (VCM) OR INSTRUMENT CLUSTER (IC) MDARS SOFTWARE UPDATE FAILURE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-16 | 110000 ELECTRICAL SYSTEM
On some vehicles, the Commander switch might be inoperative. This could be caused by fuse F13 (15A) being removed instead of F15 (15A) at the factory in the lower panel compartment on the left side of the steering wheel. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-16 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
On some vehicles, the Commander switch might be inoperative. This could be caused by fuse F13 (15A) being removed instead of F15 (15A) at the factory in the lower panel compartment on the left side of the steering wheel. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-24 | 110000 ELECTRICAL SYSTEM
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-24 | 130000 VISIBILITY
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-24 | 200000 WHEELS
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-24 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-15 | 110000 ELECTRICAL SYSTEM
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-15 | 130000 VISIBILITY
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-15 | 200000 WHEELS
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-15 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-29 | 110000 ELECTRICAL SYSTEM
Some customers may notice that the rear turn lights only flash once instead of twice for the answer-back when a door unlock operation is performed using the remote transmitter button or the touch sensor. The concern occurs only once after Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-29 | 120000 EXTERIOR LIGHTING
Some customers may notice that the rear turn lights only flash once instead of twice for the answer-back when a door unlock operation is performed using the remote transmitter button or the touch sensor. The concern occurs only once after Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-14 | 060000 ENGINE AND ENGINE COOLING
Some vehicles that have a drained battery recovered may exhibit that the engine will not start and the ignition switch will not turn off. The following DTC’s may also be stored: ï¿· U3000:49 – BCM internal malfunction ï¿· B10E7:12 – I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-14 | 110000 ELECTRICAL SYSTEM
Some vehicles that have a drained battery recovered may exhibit that the engine will not start and the ignition switch will not turn off. The following DTC’s may also be stored: ï¿· U3000:49 – BCM internal malfunction ï¿· B10E7:12 – I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-26 | 100000 POWER TRAIN
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-29 | 110000 ELECTRICAL SYSTEM
Some customers may experience one side (driver side or passenger side) blowing warmer air out of the vents with the same or very close temperature settings for both sides when using the A/C and no DTCs related to the air conditioner system Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-29 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some customers may experience one side (driver side or passenger side) blowing warmer air out of the vents with the same or very close temperature settings for both sides when using the A/C and no DTCs related to the air conditioner system Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-23 | 010000 STEERING
Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-04 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use ina Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-23 | 110000 ELECTRICAL SYSTEM
When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-23 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 350000 EQUIPMENT
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-04 | 110000 ELECTRICAL SYSTEM
Some customers may notice a rattle noise from the instrument panel while driving that is localized at the active driving display. The noise is generated by a deformed active driving display interfering with the instrument panel. Excessive h Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-04 | 350000 EQUIPMENT
Some customers may notice a rattle noise from the instrument panel while driving that is localized at the active driving display. The noise is generated by a deformed active driving display interfering with the instrument panel. Excessive h Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-26 | 200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 110000 ELECTRICAL SYSTEM
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 350000 EQUIPMENT
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 060000 ENGINE AND ENGINE COOLING
Some customers may complain about a shift shock and/or an engine RPM increase when setting the Mazda Radar Cruise Control (MRCC) system with no DTCs being stored. NOTE: This concern only occurs on vehicles equipped with a PCM manufactured b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 185000 VEHICLE SPEED CONTROL:CRUISE CONTROL
Some customers may complain about a shift shock and/or an engine RPM increase when setting the Mazda Radar Cruise Control (MRCC) system with no DTCs being stored. NOTE: This concern only occurs on vehicles equipped with a PCM manufactured b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 350000 EQUIPMENT
Some customers may complain about a shift shock and/or an engine RPM increase when setting the Mazda Radar Cruise Control (MRCC) system with no DTCs being stored. NOTE: This concern only occurs on vehicles equipped with a PCM manufactured b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 060000 ENGINE AND ENGINE COOLING
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 350000 EQUIPMENT
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-13 | 162000 STRUCTURE:BODY
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-13 | 350000 EQUIPMENT
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-13 | 220000 SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-13 | 350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-15 | 110000 ELECTRICAL SYSTEM
TELEMATICS COMMUNICATION UNIT (TCU) INITIALIZATION PROCEDURE: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-15 | 350000 EQUIPMENT
TELEMATICS COMMUNICATION UNIT (TCU) INITIALIZATION PROCEDURE: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-15 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
TELEMATICS COMMUNICATION UNIT (TCU) INITIALIZATION PROCEDURE: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to initialize the new TCU after replacement. Use the information in this service alert Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-10 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
INSTRUMENT CLUSTER WARNING MESSAGE “SAFETY AND DRIVER SUPPORT SYSTEMS PARTIALLY DISABLED” AND DTC U0401:68 IS STORED:Some customers may experience an instrument cluster warning message “Safety and Driver Support Systems Partially Disabled” Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-10 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER WARNING MESSAGE “SAFETY AND DRIVER SUPPORT SYSTEMS PARTIALLY DISABLED” AND DTC U0401:68 IS STORED:Some customers may experience an instrument cluster warning message “Safety and Driver Support Systems Partially Disabled” Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-10 | 030000 BRAKES (PWS)
INSTRUMENT CLUSTER WARNING MESSAGE “SAFETY AND DRIVER SUPPORT SYSTEMS PARTIALLY DISABLED” AND DTC U0401:68 IS STORED:Some customers may experience an instrument cluster warning message “Safety and Driver Support Systems Partially Disabled” Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-10 | 030000 SERVICE BRAKES, HYDRAULIC
WARNING MESSAGE SAFETY AND DRIVER SUPPORT SYSTEMS PARTIALLY DISABLED WITH DTC U2511:68: Some customer’s may compain about warning message “Safety And Driver Support Systems Partially Disabled” with the following DTC’s stored: ï¿· U2511:6 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-10 | 110000 ELECTRICAL SYSTEM
WARNING MESSAGE SAFETY AND DRIVER SUPPORT SYSTEMS PARTIALLY DISABLED WITH DTC U2511:68: Some customer’s may compain about warning message “Safety And Driver Support Systems Partially Disabled” with the following DTC’s stored: ï¿· U2511:6 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-10 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
WARNING MESSAGE SAFETY AND DRIVER SUPPORT SYSTEMS PARTIALLY DISABLED WITH DTC U2511:68: Some customer’s may compain about warning message “Safety And Driver Support Systems Partially Disabled” with the following DTC’s stored: ï¿· U2511:6 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 350000 EQUIPMENT
AUXILIARY KEY CUTTING TEMPORARY PROCEDURE: Currently, Mazda does not have a way to cut the auxiliary keys for the new style remote transmitter as they use a different key code than the previous transmitter key. Follow the repair procedure i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 110000 ELECTRICAL SYSTEM
DTC U2050:55 STORED AFTER REPLACING OR REPROGRAMMING BCM:When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not impl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-06 | 110000 ELECTRICAL SYSTEM
WIRELESS CHARGING PAD INSTALLATION INSTRUCTIONS CORRECTION: Section 6 of the Wireless Charging Pad instructions call for the use of an “ultrasonic cutter” to cut a rectangular hole for the harness to pass through and to serve as an access p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-06 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
WIRELESS CHARGING PAD INSTALLATION INSTRUCTIONS CORRECTION: Section 6 of the Wireless Charging Pad instructions call for the use of an “ultrasonic cutter” to cut a rectangular hole for the harness to pass through and to serve as an access p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-02 | 110000 ELECTRICAL SYSTEM
When performing Recall 4219L, make sure to connect a battery charger as stated in the Recall. If there are any issues, contact Hotline for assistance. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-02 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
When performing Recall 4219L, make sure to connect a battery charger as stated in the Recall. If there are any issues, contact Hotline for assistance. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-10 | 110000 ELECTRICAL SYSTEM
MSP56 – MODULE REPROGRAMMING TO PREVENT KEYS FROM BEING LOCKED INSIDE VEHICLE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-10 | 350000 EQUIPMENT
MSP56 – MODULE REPROGRAMMING TO PREVENT KEYS FROM BEING LOCKED INSIDE VEHICLE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-04 | 110000 ELECTRICAL SYSTEM
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS):Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_10018 or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-04 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS):Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_10018 or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-04 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (7TH GENERATION MODELS):Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_10018 or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-12 | 030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-12 | 060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-12 | 100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-12 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-14 | 162610 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Mazda Motor Corporation has decided to conduct a Mazda Service Program (MSP) on certain 2019 Mazda3 5HB vehicles produced from November 6, 2018 through May 28, 2019. Concern Outline: On certain subject Mazda3 5HB vehicles with the advanced Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-14 | 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Mazda Motor Corporation has decided to conduct a Mazda Service Program (MSP) on certain 2019 Mazda3 5HB vehicles produced from November 6, 2018 through May 28, 2019. Concern Outline: On certain subject Mazda3 5HB vehicles with the advanced Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-14 | 350000 EQUIPMENT
Mazda Motor Corporation has decided to conduct a Mazda Service Program (MSP) on certain 2019 Mazda3 5HB vehicles produced from November 6, 2018 through May 28, 2019. Concern Outline: On certain subject Mazda3 5HB vehicles with the advanced Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-14 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Mazda Motor Corporation has decided to conduct a Mazda Service Program (MSP) on certain 2019 Mazda3 5HB vehicles produced from November 6, 2018 through May 28, 2019. Concern Outline: On certain subject Mazda3 5HB vehicles with the advanced Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-05 | 110000 ELECTRICAL SYSTEM
On the 2019 Mazda3 (BP) and and all 2020 Mazda vehicles (except CX-3), the CR2032 button cell battery is required for the new type remote transmitter. If it is mistakenly replaced with the conventional CR2025 used in the previous type remot Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-05 | 350000 EQUIPMENT
On the 2019 Mazda3 (BP) and and all 2020 Mazda vehicles (except CX-3), the CR2032 button cell battery is required for the new type remote transmitter. If it is mistakenly replaced with the conventional CR2025 used in the previous type remot Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-23 | 220000 SEATS
Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. The logic has changed from previous Mazdas where the seat warmers and seat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-29 | 030000 SERVICE BRAKES, HYDRAULIC
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-02 | 120000 EXTERIOR LIGHTING
Some customers may complain about an instrument cluster warning message “Auto Light System Malfunction. Turn On/Off Lights Manually”. DTC B10AD:09 (Humidity sensor/solar radiation sensor/auto light sensor/rain sensor malfunction) may also b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-10 | 350000 EQUIPMENT
Some customers may experience that after starting the engine, the auto A/C blows warm air for about 10 minutes and then blows cool air as desired. This concern occurs when the ambient temperature is within a certain range (approx. 16-25 C / Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-10 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some customers may experience that after starting the engine, the auto A/C blows warm air for about 10 minutes and then blows cool air as desired. This concern occurs when the ambient temperature is within a certain range (approx. 16-25 C / Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-12 | 030000 SERVICE BRAKES, HYDRAULIC
Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: ï¿· i-ACTIVSENSE warning light ON (1) ï¿· Smart Brake Support (SBS) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-12 | 110000 ELECTRICAL SYSTEM
Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: ï¿· i-ACTIVSENSE warning light ON (1) ï¿· Smart Brake Support (SBS) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-12 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: ï¿· i-ACTIVSENSE warning light ON (1) ï¿· Smart Brake Support (SBS) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-12 | 280000 BACK OVER PREVENTION
Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: ï¿· i-ACTIVSENSE warning light ON (1) ï¿· Smart Brake Support (SBS) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-09 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT: ï¿· The engine will not s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-09 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. IMPORTANT: ï¿· The engine will not s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-03 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-03 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-25 | 110000 ELECTRICAL SYSTEM
Some customers may experience the master warning light turning on and a lack of power with DTC P2BF6:00 (Exhaust shutter valve position sensor circuit low input (1DC)) stored in memory. The PCM software has been modified to avoid the unnece Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-28 | 110000 ELECTRICAL SYSTEM
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-28 | 110000 ELECTRICAL SYSTEM
When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-28 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DTC P0942:49 TROUBLESHOOTING: P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added to the Workshop Manual. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-27 | 350000 EQUIPMENT
Some customers may complain about SiriusXM Travel Link, Traffic Plus showing expired even though the customer purchased a paid subscription. SiriusXM audio packages do not include SiriusXM Travel Link, Traffic Plus. To get Traffic Plus, th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-27 | 350000 EQUIPMENT
SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. NOTE: SiriusXM Traffic Plus and Travel Link subscription is free of charg Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-27 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. NOTE: SiriusXM Traffic Plus and Travel Link subscription is free of charg Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-05 | 110000 ELECTRICAL SYSTEM
When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-05 | 160000 STRUCTURE
When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-05 | 350000 EQUIPMENT
When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-05 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 130000 VISIBILITY
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 210000 TRAILER HITCHES
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 350000 EQUIPMENT
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-25 | 110000 ELECTRICAL SYSTEM
Some customers may experience a “IN-VEHICLE NETWORK MALFUNCTION” warning message in the instrument cluster with one or more of the following DTC’s stored: B119F:01 TCU – Tel antenna No. 1 malfunction B1252:87 TCU – Communication error with Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-18 | 160000 STRUCTURE
Refer to the Repair Procedure when installing the trunk weatherstrip for guidance, otherwise water may enter the trunk during heavy rain or when going through a car wash if it is not installed properly. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-11 | 110000 ELECTRICAL SYSTEM
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE NOTE: Before proceeding: ï¿· Document the vehicle current CMU software version. ï¿· Confirm that the Con Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-11 | 350000 EQUIPMENT
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE NOTE: Before proceeding: ï¿· Document the vehicle current CMU software version. ï¿· Confirm that the Con Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-04 | 162700 STRUCTURE:BODY:TRUNK LID
The Mexico built Mazda3 trunk has been disabled (interior and exterior switches do not work) during shipment from Mexico to help prevent theft of the key/fob and other accessories as center caps, SD cards etc.hidden in the trunk. This Servi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-04 | 170000 LATCHES/LOCKS/LINKAGES
The Mexico built Mazda3 trunk has been disabled (interior and exterior switches do not work) during shipment from Mexico to help prevent theft of the key/fob and other accessories as center caps, SD cards etc.hidden in the trunk. This Servi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-04 | 350000 EQUIPMENT
The Mexico built Mazda3 trunk has been disabled (interior and exterior switches do not work) during shipment from Mexico to help prevent theft of the key/fob and other accessories as center caps, SD cards etc.hidden in the trunk. This Servi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-04 | 110000 ELECTRICAL SYSTEM
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-04 | 130000 VISIBILITY
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-04 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-11 | 110000 ELECTRICAL SYSTEM
When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-11 | 350000 EQUIPMENT
When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-11 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 060000 ENGINE AND ENGINE COOLING
Some customers may experience the CHECK ENGINE light ON with DTC P0012:00 (Electric variable valve timing control system: Over-retarded) stored in PCM memory. NOTE: This concern occurs only on the vehicles with PCMs manufactured by MITSUBIS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Some customers may experience the CHECK ENGINE light ON with DTC P0012:00 (Electric variable valve timing control system: Over-retarded) stored in PCM memory. NOTE: This concern occurs only on the vehicles with PCMs manufactured by MITSUBIS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-17 | 120000 EXTERIOR LIGHTING
Some customers may complain about an instrument cluster warning message “Auto Light System Malfunction. Turn On/Off Lights Manually”. DTC B10AD:09 (Humidity sensor/solar radiation sensor/auto light sensor/rain sensor malfunction) may also b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-17 | 130000 VISIBILITY
Some customers may complain about an instrument cluster warning message “Auto Light System Malfunction. Turn On/Off Lights Manually”. DTC B10AD:09 (Humidity sensor/solar radiation sensor/auto light sensor/rain sensor malfunction) may also b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-17 | 350000 EQUIPMENT
Some customers may complain about an instrument cluster warning message “Auto Light System Malfunction. Turn On/Off Lights Manually”. DTC B10AD:09 (Humidity sensor/solar radiation sensor/auto light sensor/rain sensor malfunction) may also b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-17 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about an instrument cluster warning message “Auto Light System Malfunction. Turn On/Off Lights Manually”. DTC B10AD:09 (Humidity sensor/solar radiation sensor/auto light sensor/rain sensor malfunction) may also b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-26 | 060000 ENGINE AND ENGINE COOLING
Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-21 | 350000 EQUIPMENT
FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-21 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-21 | 260000 FORWARD COLLISION AVOIDANCE
FSC dynamic aiming (mid-drive aiming) may not complete if the vehicle is driven on a road as described below: ï¿· The road lane markings are covered by snow and are not visible. ï¿· There are no road lane markings on the road surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-20 | 060000 ENGINE AND ENGINE COOLING
During BCM replacement, MDARS may display a Configuration Error warning message. This may be caused by any of the following: ï¿· Poor internet connection ï¿· MDARS failure ï¿· Low Battery Perform the BCM Recovery Procedure below to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-20 | 110000 ELECTRICAL SYSTEM
During BCM replacement, MDARS may display a Configuration Error warning message. This may be caused by any of the following: ï¿· Poor internet connection ï¿· MDARS failure ï¿· Low Battery Perform the BCM Recovery Procedure below to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-20 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
During BCM replacement, MDARS may display a Configuration Error warning message. This may be caused by any of the following: ï¿· Poor internet connection ï¿· MDARS failure ï¿· Low Battery Perform the BCM Recovery Procedure below to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-20 | 060000 ENGINE AND ENGINE COOLING
Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-20 | 110000 ELECTRICAL SYSTEM
Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-20 | 350000 EQUIPMENT
Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-15 | 110000 ELECTRICAL SYSTEM
Some customers may experience that the MAZDA CONNECT unexpectedly announces navigation guidance when the Connectivity Master Unit (CMU) wakes up even with the ignition OFF. The navigation guidance is announced the next time the CMU wakes up Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-29 | 110000 ELECTRICAL SYSTEM
When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-20 | 060000 ENGINE AND ENGINE COOLING
If a customer comes in with the following concerns, contact Hotline for assistance. OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON, DTC P055F and/or P0524 stored, No drivability concern or engine mechanical noise, Outside the V Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-16 | 110000 ELECTRICAL SYSTEM
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-16 | 130000 VISIBILITY
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-16 | 200000 WHEELS
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-16 | 350000 EQUIPMENT
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-16 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-16 | 273000 LANE DEPARTURE: BLIND SPOT DETECTION
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-13 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-13 | 260000 FORWARD COLLISION AVOIDANCE
Some vehicles may experience M-MDS (MDARS) showing the front radar dynamic aiming is incomplete although the procedure is completed. This is caused by faulty front radar software logic and a mass production change is planned. If the screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-12 | 010000 STEERING
Some vehicles with the two-step deployment control air bag module may exhibit a clicking sound when turning the steering wheel. This is caused by the horn spring (1) of the airbag module interfering with the black color tape (2) of the cloc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-23 | 110000 ELECTRICAL SYSTEM
During BCM replacement, MDARS may display a Configuration Error warning message. This may be caused by any of the following: Poor internet connection, MDARS failure, Low Battery. Perform the BCM Recovery Procedure below to manually configur Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-23 | 350000 EQUIPMENT
During BCM replacement, MDARS may display a Configuration Error warning message. This may be caused by any of the following: Poor internet connection, MDARS failure, Low Battery. Perform the BCM Recovery Procedure below to manually configur Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-21 | 110000 ELECTRICAL SYSTEM
There is currently a known issue with the latest MDARS update and Mazda is working to resolve the issue. The concern is due to added functionality for the next release which can cause connection issues for some VCM-II’s. Unfortunately the u Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-21 | 350000 EQUIPMENT
There is currently a known issue with the latest MDARS update and Mazda is working to resolve the issue. The concern is due to added functionality for the next release which can cause connection issues for some VCM-II’s. Unfortunately the u Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-20 | 110000 ELECTRICAL SYSTEM
Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life.The key transmitter control functions (i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-20 | 350000 EQUIPMENT
Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life.The key transmitter control functions (i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-14 | 110000 ELECTRICAL SYSTEM
2014-2016 Mazda3 â¿¿ Mazda Connect Touch Screen Concern. Warranty Extension Program â¿¿ Special Service Program (SSP) B6. Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-14 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
2014-2016 Mazda3 â¿¿ Mazda Connect Touch Screen Concern. Warranty Extension Program â¿¿ Special Service Program (SSP) B6. Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-25 | 110000 ELECTRICAL SYSTEM
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. NOTE: Before proceeding: Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Go to MGSS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-25 | 350000 EQUIPMENT
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. NOTE: Before proceeding: Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Go to MGSS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-25 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. NOTE: Before proceeding: Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Go to MGSS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-30 | 060000 ENGINE AND ENGINE COOLING
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-30 | 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-05 | 110000 ELECTRICAL SYSTEM
APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-05 | 350000 EQUIPMENT
APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-11 | 350000 EQUIPMENT
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: The new 2019 Mazda3 has new features that may be difficult to understand. This Service Alert provides valuable information to support potential customer concerns: 1. Fuse installed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-27 | 110000 ELECTRICAL SYSTEM
If the body control module (BCM) or the LF control unit (LFU) has been replaced and configuration has been performed, communication between the BCM and the LFU may not work properly due to a difference of the software level. Symptoms: If th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-27 | 170000 LATCHES/LOCKS/LINKAGES
If the body control module (BCM) or the LF control unit (LFU) has been replaced and configuration has been performed, communication between the BCM and the LFU may not work properly due to a difference of the software level. Symptoms: If th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-05 | 110000 ELECTRICAL SYSTEM
Some customers may experience a warning message in the instrument cluster that says “IN-VEHICLE NETWORK MALFUNCTION” with no DTC’s stored. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-05 | 350000 EQUIPMENT
Some customers may experience a warning message in the instrument cluster that says “IN-VEHICLE NETWORK MALFUNCTION” with no DTC’s stored. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-11 | 110000 ELECTRICAL SYSTEM
Some customers may experience that after starting the engine, the auto A/C blows warm air for about 10 minutes and then blows cool air as desired. This concern occurs when the ambient temperature is within a certain range (approx. 16-25 C / Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-11 | 350000 EQUIPMENT
Some customers may experience that after starting the engine, the auto A/C blows warm air for about 10 minutes and then blows cool air as desired. This concern occurs when the ambient temperature is within a certain range (approx. 16-25 C / Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-11 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some customers may experience that after starting the engine, the auto A/C blows warm air for about 10 minutes and then blows cool air as desired. This concern occurs when the ambient temperature is within a certain range (approx. 16-25 C / Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-01 | 100000 POWER TRAIN
Some customers may complain about a shift shock at 40-60 mph and/or an engine RPM increase when setting the MRCC with no DTCs are stored. This may be caused by improper PCM software. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-08 | 162700 STRUCTURE:BODY:TRUNK LID
The 2019 Mexico built Mazda3 trunk has been disabled (interior and exterior switches do not work) during shipment from Mexico to help prevent theft of the key/fob and other accessories as center caps, SD cards etc… hidden in the trunk. Th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-08 | 350000 EQUIPMENT
The 2019 Mexico built Mazda3 trunk has been disabled (interior and exterior switches do not work) during shipment from Mexico to help prevent theft of the key/fob and other accessories as center caps, SD cards etc… hidden in the trunk. Th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-19 | 110000 ELECTRICAL SYSTEM
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-19 | 130000 VISIBILITY
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-19 | 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-19 | 200000 WHEELS
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-19 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-12 | 110000 ELECTRICAL SYSTEM
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-12 | 130000 VISIBILITY
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-12 | 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-12 | 200000 WHEELS
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-12 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-30 | 260000 FORWARD COLLISION AVOIDANCE
Some vehicles may have one of the following DTCs stored in memory: C1001:92 – Forward sensing camera (FSC) poor field of view. B14F0:92 – General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-30 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Some vehicles may have one of the following DTCs stored in memory: C1001:92 – Forward sensing camera (FSC) poor field of view. B14F0:92 – General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-25 | 110000 ELECTRICAL SYSTEM
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: The new 2019 Mazda3 has new features that may be difficult to understand. This Service Alert provides valuable information to support potential customer concerns: 1. Fuse installed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-25 | 350000 EQUIPMENT
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: The new 2019 Mazda3 has new features that may be difficult to understand. This Service Alert provides valuable information to support potential customer concerns: 1. Fuse installed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-25 | 350000 EQUIPMENT
ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-12 | 110000 ELECTRICAL SYSTEM
On some vehicles, the Commander switch might be inoperative. This could be caused by fuse F13 (15A) being removed instead of F15 at the factory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-12 | 274300 LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE
7TH GENERATION i-ACTIVSENSE FAQ: The 7th generation i-ACTIVSENSE introduced on the 2019 Mazda3 (BP) has been equipped with updates/new functions. The following FAQs will help to understand the changes from the 6th gen i-ACTIVSENSE in order Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-12 | 274100 LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING
7TH GENERATION i-ACTIVSENSE FAQ: The 7th generation i-ACTIVSENSE introduced on the 2019 Mazda3 (BP) has been equipped with updates/new functions. The following FAQs will help to understand the changes from the 6th gen i-ACTIVSENSE in order Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-12 | 274200 LANE DEPARTURE: LANE KEEP: STEERING ASSIST
7TH GENERATION i-ACTIVSENSE FAQ: The 7th generation i-ACTIVSENSE introduced on the 2019 Mazda3 (BP) has been equipped with updates/new functions. The following FAQs will help to understand the changes from the 6th gen i-ACTIVSENSE in order Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-07 | 060000 ENGINE AND ENGINE COOLING
DO NOT use MDARS for CBCM configuration as it will cause other problems like ENGINE NO START. There is an error in MDARS program. This SA will be updated when there is more information. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-07 | 110000 ELECTRICAL SYSTEM
DO NOT use MDARS for CBCM configuration as it will cause other problems like ENGINE NO START. There is an error in MDARS program. This SA will be updated when there is more information. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-13 | 050000 PARKING BRAKE
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-13 | 110000 ELECTRICAL SYSTEM
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-13 | 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-13 | 200000 WHEELS
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-13 | 220000 SEATS
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-13 | 350000 EQUIPMENT
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-13 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-11 | 350000 EQUIPMENT
In support of the newly launched 2019 Mazda3, Mazda will ship to all dealers one new Special Service Tool (SST). The SST will be shipped automatically by Mazdaâ¿¿s tool vendor, Bosch, during June 2019. The following SST is the latest add Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-16 | 110000 ELECTRICAL SYSTEM
Some vehicles may exhibit DTC U2120:00 and/or U2500:82 stored in memory and the i-ACTIVSENSE warning light (amber) ON when turning ON the ignition after any electronic control unit (ECU) is reprogramed or configured using MDARS. NOTE: ECU s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-16 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Some vehicles may exhibit DTC U2120:00 and/or U2500:82 stored in memory and the i-ACTIVSENSE warning light (amber) ON when turning ON the ignition after any electronic control unit (ECU) is reprogramed or configured using MDARS. NOTE: ECU s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-09 | 110000 ELECTRICAL SYSTEM
Some customers may complain about instrument cluster warning message “Auto Light System Malfunction.Turn On/Off Lights Manually”. DTC B10AD:09 (Humidity sensor/solar radiation sensor/auto light sensor/rain sensor malfunction) may be stored Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-09 | 110000 ELECTRICAL SYSTEM
Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: i-ACTIVSENSE warning light ON (1), Smart Brake Support (SBS) indicator li Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-12 | 110000 ELECTRICAL SYSTEM
When replacing the Body Control Module (BCM) in a 2019 Mazda3, it needs to be configured and the instructions in the Workshop manual on MGSS are incorrect. Use the instructions in the Repair Procedure below to configure the new BCM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-12 | 060000 ENGINE AND ENGINE COOLING
Some customers may complain about a shift shock at 40-60 mph and/or an engine RPM increase when setting the MRCC with no DTCs are stored. This may be caused by improper PCM software. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-12 | 100000 POWER TRAIN
Some customers may complain about a shift shock at 40-60 mph and/or an engine RPM increase when setting the MRCC with no DTCs are stored. This may be caused by improper PCM software. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-14 | 350000 EQUIPMENT
2019-2020 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The 2019-2020 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-06 | 110000 ELECTRICAL SYSTEM
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-06 | 350000 EQUIPMENT
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES. The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to sup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-20 | 100000 POWER TRAIN
If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-20 | 060000 ENGINE (PWS)
If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-02 | 110000 ELECTRICAL SYSTEM
The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-02 | 170000 LATCHES/LOCKS/LINKAGES
The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-02 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-02 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-02 | 280000 BACK OVER PREVENTION
The new 2019 Mazda3 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-20 | 110000 ELECTRICAL SYSTEM
On some vehicles. the center display may turn black and/or DTC U0264:00 may be stored in memory when the rear view monitoring system is on after replacing the rear mount camera. This symptom occurs due to a communication error between the n Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-20 | 280000 BACK OVER PREVENTION
On some vehicles. the center display may turn black and/or DTC U0264:00 may be stored in memory when the rear view monitoring system is on after replacing the rear mount camera. This symptom occurs due to a communication error between the n Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-20 | 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
On some vehicles. the center display may turn black and/or DTC U0264:00 may be stored in memory when the rear view monitoring system is on after replacing the rear mount camera. This symptom occurs due to a communication error between the n Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-12 | 162700 STRUCTURE:BODY:TRUNK LID
The 2019 Mexico built Mazda3 trunk has been disabled (interior and exterior switches do not work) during shipment from Mexico to help prevent theft of the key/fob hidden in the trunk. This Service Alert describes the steps to retrieve that Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-12 | 350000 EQUIPMENT
The 2019 Mexico built Mazda3 trunk has been disabled (interior and exterior switches do not work) during shipment from Mexico to help prevent theft of the key/fob hidden in the trunk. This Service Alert describes the steps to retrieve that Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-08 | 021600 SUSPENSION:FRONT:WHEEL BEARING
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-08 | 200000 WHEELS
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-08 | 060000 ENGINE (PWS)
If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-03 | 110000 ELECTRICAL SYSTEM
IN-VEHICLE NETWORK MALFUNCTION IS DISPLAYED IN THE INSTRUMENT CLUSTER AND/OR INFOTAINMENT DISPLAY. Some vehicles may display “IN-VEHICLE NETWORK MALFUNCTION” in the Instrument cluster and/or Infotainment display. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-03 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
IN-VEHICLE NETWORK MALFUNCTION IS DISPLAYED IN THE INSTRUMENT CLUSTER AND/OR INFOTAINMENT DISPLAY. Some vehicles may display “IN-VEHICLE NETWORK MALFUNCTION” in the Instrument cluster and/or Infotainment display. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-01 | 350000 EQUIPMENT
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE – If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-16 | 350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-16 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-27 | 110000 ELECTRICAL SYSTEM
APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-27 | 350000 EQUIPMENT
APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-24 | 350000 EQUIPMENT
APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-15 | 110000 ELECTRICAL SYSTEM
Some customers may experience that the MAZDA CONNECT unexpectedly announces the speed limit when the Connectivity Master Unit (CMU) wakes up, regardless of the ignition switch position (ON / ACC / OFF). The speed limit is announced when the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-10 | 020000 SUSPENSION
Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-10 | 200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-02 | 020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-02 | 110000 ELECTRICAL SYSTEM
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-04 | 060000 ENGINE (PWS)
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-14 | 350000 EQUIPMENT
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-10 | 350000 EQUIPMENT
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-12-14 | 110000 ELECTRICAL SYSTEM
1) Center Body Control Module (C-BCM) software concern. The average fuel economy may not be calculated / indicated correctly. 2) Vehicle Control Module (VCM) software concern. The Smart Brake Support (SBS) OFF indicator light may turn on. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-12-11 | 010000 STEERING
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-12-11 | 162000 STRUCTURE:BODY
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-15 | 120000 EXTERIOR LIGHTING
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-15 | 121000 EXTERIOR LIGHTING:HEADLIGHTS
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-15 | 123000 EXTERIOR LIGHTING:TAIL LIGHTS
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-14 | 220000 SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-14 | 350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-03 | 120000 EXTERIOR LIGHTING
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-03 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-03 | 350000 EQUIPMENT
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-10 | 140000 AIR BAGS
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-14 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-03 | 040000 SERVICE BRAKES, AIR
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-14 | 160000 STRUCTURE
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-20 | 060000 ENGINE AND ENGINE COOLING
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-20 | 070000 FUEL SYSTEM, GASOLINE
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-20 | 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-20 | 350000 EQUIPMENT
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-29 | 350000 EQUIPMENT
2019 MAZDA3 SERVICE CAUTIONS FOR NEW AND REVISED FEATURES: The new 2019 Mazda3 has new features that may be difficult to understand. This Service Alert provides valuable information to support potential customer concerns: 1. Fuse installed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 180000 VEHICLE SPEED CONTROL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 350000 EQUIPMENT
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 160000 STRUCTURE
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 350000 EQUIPMENT
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 220000 SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 160000 STRUCTURE
When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 030000 SERVICE BRAKES, HYDRAULIC
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 350000 EQUIPMENT
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 350000 EQUIPMENT
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-09 | 110000 ELECTRICAL SYSTEM
Some vehicles may exhibit DTC B14F0:76 [VCM] stored in memory and the i-ACTIVSENSE warning light (amber) on after BCM replacement. DTC B14F0:76 [VCM]: Forward sensing camera (FSC) deviation (iâ¿ACTIVSENSE warning light (amber)). This is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-09 | 260000 FORWARD COLLISION AVOIDANCE
Some vehicles may exhibit DTC B14F0:76 [VCM] stored in memory and the i-ACTIVSENSE warning light (amber) on after BCM replacement. DTC B14F0:76 [VCM]: Forward sensing camera (FSC) deviation (iâ¿ACTIVSENSE warning light (amber)). This is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
2019 MAZDA Mazda3
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