2019 INFINITI QX50

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

2 Recalls for 2019 INFINITI QX50

Recall Date Component Summary
2019-09-12 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rear Visibility.”

Remedy:

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

2018-09-06 AIR BAGS:KNEE BOLSTER

Nissan North America, Inc. (Nissan) is recalling certain 2019 INFINITI QX50 vehicles. In the event of a crash in very cold temperatures, the trim cover may separate unexpectedly from the passenger-side knee air bag module instead of splitting at
the trim cover tear seam as designed.

Remedy:

INFINITI will notify owners, and retailers will replace the passenger-side knee air bag module, free of charge. The recall began October 23, 2018. Owners may contact INFINITI customer service at 1-800-662-6200.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2019 INFINITI QX50

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Date Component  

25 Complaints submitted to NHTSA for 2019 INFINITI QX50

skip to CAS complaints

Date Component  
2021-04-21 ELECTRICAL SYSTEM | POWER TRAIN | SERVICE BRAKES
ODI Number: 11413209
2021-02-15 UNKNOWN OR OTHER
ODI Number: 11396247
2020-11-13 ELECTRICAL SYSTEM
ODI Number: 11374585
2020-07-27 SERVICE BRAKES
ODI Number: 11341687
2020-07-08 POWER TRAIN
ODI Number: 11338265
2020-07-06 ELECTRONIC STABILITY CONTROL | SERVICE BRAKES
ODI Number: 11337619
2020-06-24 ENGINE | POWER TRAIN
ODI Number: 11330578
2020-06-15 SERVICE BRAKES
ODI Number: 11328824
2020-06-22 UNKNOWN OR OTHER
ODI Number: 11330183
2020-05-05 ENGINE | UNKNOWN OR OTHER | VEHICLE SPEED CONTROL
ODI Number: 11323350
2019-10-28 FUEL/PROPULSION SYSTEM
ODI Number: 11271741
2019-09-25 STEERING
ODI Number: 11258236
2019-07-09 ELECTRICAL SYSTEM | STRUCTURE:BODY
ODI Number: 11230512
2019-08-13 ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 11243581
2019-08-06 SERVICE BRAKES
ODI Number: 11241957
2019-04-15 ENGINE
ODI Number: 11196440
2019-04-15 STEERING | UNKNOWN OR OTHER | VEHICLE SPEED CONTROL
ODI Number: 11196438
2019-03-27 FUEL/PROPULSION SYSTEM
ODI Number: 11191934
2019-03-04 POWER TRAIN
ODI Number: 11184158
2019-03-03 FUEL/PROPULSION SYSTEM
ODI Number: 11183790
2018-08-09 ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 11118825
2018-10-23 ENGINE
ODI Number: 11142301
2018-10-11 SERVICE BRAKES | STRUCTURE:BODY | UNKNOWN OR OTHER
ODI Number: 11139651
2018-06-04 UNKNOWN OR OTHER
ODI Number: 11099605
2020-12-08 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ODI Number: 11378587
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2019 INFINITI QX50

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

191 Service Alerts for 2019 INFINITI QX50

Date Description
2022-04-05 070000 FUEL SYSTEM, GASOLINE

SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-11 070000 FUEL SYSTEM, GASOLINE

FUEL AND/OR OIL SMELL IS PRESENT WHEN THE VEHICLE IS PARKED IN A CLOSED GARAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-26 140000 AIR BAGS

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2022-04-26 118000 ELECTRICAL SYSTEM:SOFTWARE

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-26 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2022-03-15 105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2022-03-15 354000 EQUIPMENT:MECHANICAL

INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-22 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2018-04-03 060000 ENGINE AND ENGINE COOLING

2019 QX50; MIL ON WITH ?CODE_200400? STORED SERVICE INFORMATION If the MIL is ON and CONSULT-III plus (C-III plus) shows ?CODE_200400? (Figure 1) stored under engine, perform the Electronic Service Manual (ESM) diagnostic for DTC P2004

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2021-03-24 350000 EQUIPMENT

ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2022-02-16 100000 POWER TRAIN

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2022-02-22 110000 ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2022-02-07 060000 ENGINE AND ENGINE COOLING

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2022-02-07 090000 FUEL SYSTEM, OTHER

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2022-02-09 110000 ELECTRICAL SYSTEM

BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-09 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-08 060000 ENGINE AND ENGINE COOLING

MIL ON WITH DTC P11A7 STORED IN THE ECM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2022-02-08 061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

MIL ON WITH DTC P11A7 STORED IN THE ECM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-07 060000 ENGINE AND ENGINE COOLING

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2021-03-10 350000 EQUIPMENT

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-10 356000 EQUIPMENT ADAPTIVE/MOBILITY

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-22 110000 ELECTRICAL SYSTEM

CAN COMMUNICATION ⿿ NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2022-01-14 116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

INTELLIGENT KEY DOES NOT WORK AFTER BATTERY REPLACEMENT This bulletin is no longer active. Please discard previous versions of ITB19-009.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-26 110000 ELECTRICAL SYSTEM

REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2022-01-26 060000 ENGINE (PWS)

REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2022-01-26 110000 ELECTRICAL SYSTEM

CAN COMMUNICATION CODES ⿿ DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2022-01-26 110000 ELECTRICAL SYSTEM

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-01-26 272000 LANE DEPARTURE: ASSIST

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2022-01-26 273000 LANE DEPARTURE: BLIND SPOT DETECTION

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2021-12-07 120000 EXTERIOR LIGHTING

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2021-12-07 120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2021-12-07 120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-10 350000 EQUIPMENT

2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-10 350000 EQUIPMENT

2019 QX50; AUDIO SYSTEM WILL NOT TURN ON AND/OR SCREENS FREEZE UP AFTER HANGING UP A PHONE CALL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-15 353000 EQUIPMENT:ELECTRICAL

DTC C1A17-49 STORED IN LASER/RADAR SERVICE INFORMATION If DTC C1A17-49 (ICC SENSOR MALF) is stored in LASER/RADAR in the ⿿PAST⿝ column: ￷ Erase the DTC. ￷ DO NOT replace any parts. If DTC C1A17-49 (ICC SENSOR MALF) is stored

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-11-18 131000 VISIBILITY:WINDSHIELD

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2021-11-18 136000 VISIBILITY:WINDSHIELD WIPER/WASHER

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2021-10-25 100000 POWER TRAIN

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL SERVICE INFORMATION When removing the front passenger (RH) side drive shaft on an applied vehicle for any reason, transfer assembly drive shaft oil seal and dust cov

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-26 350000 EQUIPMENT

PREVENT FRONT AXLE THREAD DAMAGE DURING AXLE NUT REMOVAL SERVICE INFORMATION If an Applied Vehicle needs to have a front axle nut removed, for any reason, the staking of the nut into the axle keyway must first be removed. The essential

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-26 356000 EQUIPMENT ADAPTIVE/MOBILITY

PREVENT FRONT AXLE THREAD DAMAGE DURING AXLE NUT REMOVAL SERVICE INFORMATION If an Applied Vehicle needs to have a front axle nut removed, for any reason, the staking of the nut into the axle keyway must first be removed. The essential

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-02 350000 EQUIPMENT

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2021-02-03 275500 LANE DEPARTURE: SENSING SYSTEM: OTHER

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2021-02-01 350000 EQUIPMENT

INTELLIGENT KEY DOES NOT WORK AFTER BATTERY REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2021-02-01 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2021-09-14 160000 STRUCTURE

REAR HATCH INOPERATIVE OR NOISE WHEN OPENING/CLOSING IF YOU CONFIRM The client states that either the rear hatch is inoperative, or the rear hatch closes after opening only a small amount, AND DTC B2426-23 SPINDLE SENSOR LH and/or DT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-09 070000 FUEL SYSTEM, GASOLINE

FUEL AND/OR OIL SMELL IS PRESENT WHEN THE VEHICLE IS PARKED IN A CLOSED GARAGE IF YOU CONFIRM The client states that a fuel and/or oil smell is present when the vehicle is parked in a closed garage, even though there are no fuel, oil,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-27 130000 VISIBILITY

R1912 Rear Visibility System Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs for a previousl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-10 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-09 100000 POWER TRAIN

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2021-06-07 110000 ELECTRICAL SYSTEM

INFINITI; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-07 110000 ELECTRICAL SYSTEM

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2021-06-07 110000 ELECTRICAL SYSTEM

SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2021-05-27 100000 POWER TRAIN

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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2021-04-09 220000 SEATS

2019-2020 QX50; DRIVER SEAT WILL NOT MOVE FORWARD IF YOU CONFIRM After the driver side seat has been moved all the way to the maximum rearward position, it will not move forward. ACTION Replace the driver side seat lifter/slide assem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-04-01 060000 ENGINE AND ENGINE COOLING

MIL ON WITH DTC P062F AND/OR P0603 STORED IF YOU CONFIRM The MIL is ON and DTC P062F (EEPROM) and/or P0603 (ECM BACK UP/CIRCUIT) is stored, And The customer stated the vehicle was recently started after sitting for an extended period

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-15 110000 ELECTRICAL SYSTEM

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-15 350000 EQUIPMENT

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-12 110000 ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

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2021-03-12 350000 EQUIPMENT

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-17 130000 VISIBILITY

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-05 110000 ELECTRICAL SYSTEM

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-01 060000 ENGINE AND ENGINE COOLING

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-24 110000 ELECTRICAL SYSTEM

INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-24 110000 ELECTRICAL SYSTEM

ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-10 110000 ELECTRICAL SYSTEM

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-01 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

PERMANENT DTC SET IN TCM AND WILL NOT ERASE IF YOU CONFIRM One or more of the following DTCs are stored in the permanent DTC screen (Figure 1): P0715, P0716, P0718, P0730, P0791, P0793, P0794, P1722, P1742, P1745, P17F0, P17F1, P2766 An

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-23 350000 EQUIPMENT

2019-2020 QX50; CVT FLUID COOLER HOSE LEAK IF YOU CONFIRM CVT fluid is leaking from the upper CVT fluid cooler hose, at the CVT cooler. Or The upper CVT fluid cooler hose has become detached while driving. NOTE: If CVT fluid is leaki

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-23 356000 EQUIPMENT ADAPTIVE/MOBILITY

2019-2020 QX50; CVT FLUID COOLER HOSE LEAK IF YOU CONFIRM CVT fluid is leaking from the upper CVT fluid cooler hose, at the CVT cooler. Or The upper CVT fluid cooler hose has become detached while driving. NOTE: If CVT fluid is leaki

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-10 110000 ELECTRICAL SYSTEM

2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-10 110000 ELECTRICAL SYSTEM

2019 QX50; AUDIO SYSTEM WILL NOT TURN ON AND/OR SCREENS FREEZE UP AFTER HANGING UP A PHONE CALL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-05 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-26 100000 POWER TRAIN

PREVENT FRONT AXLE THREAD DAMAGE DURING AXLE NUT REMOVAL SERVICE INFORMATION If an Applied Vehicle needs to have a front axle nut removed, for any reason, the staking of the nut into the axle keyway must first be removed. The essential

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-01 110000 ELECTRICAL SYSTEM

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-02 110000 ELECTRICAL SYSTEM

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-02 260000 FORWARD COLLISION AVOIDANCE

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-03 260000 FORWARD COLLISION AVOIDANCE

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-01 110000 ELECTRICAL SYSTEM

INTELLIGENT KEY DOES NOT WORK AFTER BATTERY REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-26 046600 SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-28 110000 ELECTRICAL SYSTEM

2019 QX50; IPDM E/R CONFIGURATION AFTER UNIT REPLACEMENT This bulletin is no longer active. Please discard previous versions of ITB18-038.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-01 110000 ELECTRICAL SYSTEM

PERMANENT DTC SET IN TCM AND WILL NOT ERASE IF YOU CONFIRM One or more of the following DTCs are stored in the permanent DTC screen (Figure 1): P0715, P0716, P0718, P0730, P0791, P0793, P0794, P1722, P1742, P1745, P17F0, P17F1, P2766

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-12-23 100000 POWER TRAIN

2019-2020 QX50; CVT FLUID COOLER HOSE LEAK IF YOU CONFIRM CVT fluid is leaking from the upper CVT fluid cooler hose, at the CVT cooler. Or The upper CVT fluid cooler hose has become detached while driving. NOTE: If CVT fluid is lea

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-05 260000 FORWARD COLLISION AVOIDANCE

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-28 200000 WHEELS

2021 QX50; NO LUG WRENCH SERVICE INFORMATION The APPLIED VEHICLE is not equipped with a lug wrench. The storage bin in the trunk still exists, but the wrench is not included with the vehicle. The lug wrench (PART #: 99545-0U000, WRENCH

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-28 350000 EQUIPMENT

2021 QX50; NO LUG WRENCH SERVICE INFORMATION The APPLIED VEHICLE is not equipped with a lug wrench. The storage bin in the trunk still exists, but the wrench is not included with the vehicle. The lug wrench (PART #: 99545-0U000, WRENCH

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-10-28 356000 EQUIPMENT ADAPTIVE/MOBILITY

2021 QX50; NO LUG WRENCH SERVICE INFORMATION The APPLIED VEHICLE is not equipped with a lug wrench. The storage bin in the trunk still exists, but the wrench is not included with the vehicle. The lug wrench (PART #: 99545-0U000, WRENCH

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-18 160000 STRUCTURE

2019-2020 QX50; MOONROOF ASSEMBLY REPLACEMENT IF YOU CONFIRM The moonroof assembly needs to be replaced for any reason AND The replacement moonroof part number is one of the following: ￷ – 91205-5NA0A ￷ – 91205-5NA0B ￷ – 9120

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-18 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

2019-2020 QX50; RATTLE FROM MOONROOF Refer to the SERVICE PROCEDURE on page 2 if directed here from ITB20-009. IF YOU CONFIRM A rattle type noise is coming from the moonroof in the areas circled in green in Figure 1 AND The rattle go

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-18 160000 STRUCTURE

2019-2020 QX50; RATTLE FROM MOONROOF Refer to the SERVICE PROCEDURE on page 2 if directed here from ITB20-009. IF YOU CONFIRM A rattle type noise is coming from the moonroof in the areas circled in green in Figure 1 AND The rattle go

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-25 100000 POWER TRAIN

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-14 070000 FUEL SYSTEM, GASOLINE

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-14 350000 EQUIPMENT

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-14 356000 EQUIPMENT ADAPTIVE/MOBILITY

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-16 110000 ELECTRICAL SYSTEM

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. ￷ For all other models, consult the Electronic Service Manual (ESM). The f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-09-16 270000 LANE DEPARTURE

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. ￷ For all other models, consult the Electronic Service Manual (ESM). The f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-10 350000 EQUIPMENT

2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-11 160000 STRUCTURE

2019-2020 QX50; DOOR FINISHER DISCOLORATION/FLAKING DUE TO WINDOW TINT INSTALLATION SERVICE INFORMATION If the aluminum trim on any door finisher is discolored and/or flaking on an applied vehicle, this may have been caused by the fluid

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-11 350000 EQUIPMENT

2019-2020 QX50; DOOR FINISHER DISCOLORATION/FLAKING DUE TO WINDOW TINT INSTALLATION SERVICE INFORMATION If the aluminum trim on any door finisher is discolored and/or flaking on an applied vehicle, this may have been caused by the fluid

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-05 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

2019 QX50; RATTLE NOISE FROM REAR OF FRONT MOONROOF PANEL IF YOU CONFIRM While driving at approximately 10 MPH, a rattle is present from either the right or left rear corner of the front moonroof glass panel, And Occurs only while the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-05 350000 EQUIPMENT

2019 QX50; RATTLE NOISE FROM REAR OF FRONT MOONROOF PANEL IF YOU CONFIRM While driving at approximately 10 MPH, a rattle is present from either the right or left rear corner of the front moonroof glass panel, And Occurs only while the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-05 356000 EQUIPMENT ADAPTIVE/MOBILITY

2019 QX50; RATTLE NOISE FROM REAR OF FRONT MOONROOF PANEL IF YOU CONFIRM While driving at approximately 10 MPH, a rattle is present from either the right or left rear corner of the front moonroof glass panel, And Occurs only while the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-14 350000 EQUIPMENT

MIL ON WITH DTC P0448 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-14 060000 ENGINE (PWS)

MIL ON WITH DTC P0448 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-18 070000 FUEL SYSTEM, GASOLINE

2019 QX50; FUEL ODOR INSIDE VEHICLE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-17 070000 FUEL SYSTEM, GASOLINE

2019 QX50; FUEL ODOR INSIDE VEHICLE IF YOU CONFIRM A fuel odor inside the vehicle AND There are no visible fuel leaks. ACTION Replace the EVAP canister filter vent hose with the new one listed in the PARTS INFORMATION on the last p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-12 110000 ELECTRICAL SYSTEM

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-12 140000 AIR BAGS

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-12 220000 SEATS

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-19 350000 EQUIPMENT

2019 QX50; AUDIO SYSTEM WILL NOT TURN ON AND/OR SCREENS FREEZE UP AFTER HANGING UP A PHONE CALL This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-19 118000 ELECTRICAL SYSTEM:SOFTWARE

2019 QX50; AUDIO SYSTEM WILL NOT TURN ON AND/OR SCREENS FREEZE UP AFTER HANGING UP A PHONE CALL This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-22 353000 EQUIPMENT:ELECTRICAL

AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-22 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA

AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-03 060000 ENGINE AND ENGINE COOLING

2019 QX50; MIL ON WITH DTC P0448 IF YOU CONFIRM The Malfunction Indicator Light (MIL) is ON with DTC P0448 (EVAP canister vent control valve) stored. ACTION Reprogram the ECM, if applicable.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-06-24 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-04 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

INTELLIGENT KEY DOES NOT WORK AFTER BATTERY REPLACEMENT SERVICE INFORMATION If the Intelligent Key of an APPLIED VEHICLE does not work after replacing the battery, inspect the positive (+) terminals. If the battery side of the Intellig

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-02 350000 EQUIPMENT

EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. – Always refer to the Appearance and care section of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-08-02 060000 ENGINE AND ENGINE COOLING

CAMPAIGN BULLETIN VCR Engine Inspection UPDATE August 2, 2018 Please discard earlier versions of this bulletin. The announcement from July 12, 2018 has been revised to include: ￷ 11 VINs have been added to the population

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-08-23 060000 ENGINE AND ENGINE COOLING

2019 QX50; DRIVE BELT CHIRP NOISE IF YOU CONFIRM The drive belt makes a chirp type noise when accelerating the vehicle and/or revving the engine in Park. ACTION Compare the vehicle⿿s ECM and TCM part numbers with those listed in TAB

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-08-22 060000 ENGINE AND ENGINE COOLING

2019 QX50; SPARK KNOCK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-08-13 060000 ENGINE AND ENGINE COOLING

REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-02-28 350000 EQUIPMENT

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-02-28 353000 EQUIPMENT:ELECTRICAL

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-02-28 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-02-28 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-02-22 060000 ENGINE (PWS)

2019 QX50; SPARK KNOCK IF YOU CONFIRM: A spark knock or knocking type noise coming from the engine under a low RPM/high load driving pattern (alternatively, ?at low speeds?) AND There are no DTCs stored in the ECM and/or TCM. ACTION

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-15 353000 EQUIPMENT:ELECTRICAL

2018-2019 INFINITI VEHICLES; DISPLAY CONTROL UNIT SERVICE INFORMATION SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an APPLIED VEHICLE for any reason, follow the steps in the Service Procedure to: – Conf

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-29 060000 ENGINE AND ENGINE COOLING

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-12-13 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

2019 QX50; INSPECTING FOR REFRIGERANT LEAKS SERVICE INFORMATION When inspecting the Air Conditioning (A/C) system in the applied vehicle for refrigerant leaks, some of the refrigerant connections may be difficult to see. – See Figure 1

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-12-12 018000 STEERING:AUTOMATED/ADAPTIVE STEERING

2019 QX50; DIRECT ADAPTIVE STEERING PULL AND STEERING WHEEL OFF-CENTER AT ENGINE START IF YOU CONFIRM While driving in a straight line on a smooth and flat road: – The steering wheel is off-center, And – The steering wheel returns to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-12-19 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

2019 QX50; AUDIO SYSTEM WILL NOT TURN ON AND/OR SCREENS FREEZE UP AFTER HANGING UP A PHONE CALL This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-12-19 118000 ELECTRICAL SYSTEM:SOFTWARE

2019 QX50; AUDIO SYSTEM WILL NOT TURN ON AND/OR SCREENS FREEZE UP AFTER HANGING UP A PHONE CALL This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-12-02 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

2019 QX50; AUDIO SYSTEM WILL NOT TURN ON AND/OR SCREENS FREEZE UP AFTER HANGING UP A PHONE CALL IF YOU CONFIRM There is no audio, and the audio controls do not turn the radio/audio ON. and/or Both screens freeze up after hanging up a p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-12-02 118000 ELECTRICAL SYSTEM:SOFTWARE

2019 QX50; AUDIO SYSTEM WILL NOT TURN ON AND/OR SCREENS FREEZE UP AFTER HANGING UP A PHONE CALL IF YOU CONFIRM There is no audio, and the audio controls do not turn the radio/audio ON. and/or Both screens freeze up after hanging up a p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-12 100000 POWER TRAIN

TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-02 140000 AIR BAGS

Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-09 350000 EQUIPMENT

Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-11-14 110000 ELECTRICAL SYSTEM

2019 QX50; IPDM E/R CONFIGURATION AFTER UNIT REPLACEMENT SERVICE INFORMATION When replacing the IPDM E/R, for any reason, it must be configured to function properly. Use CONSULT-III plus (C-III plus) Re/programming, Configuration to wr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-11-14 350000 EQUIPMENT

2019 QX50; IPDM E/R CONFIGURATION AFTER UNIT REPLACEMENT SERVICE INFORMATION When replacing the IPDM E/R, for any reason, it must be configured to function properly. Use CONSULT-III plus (C-III plus) Re/programming, Configuration to wr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-24 160000 STRUCTURE

PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-24 350000 EQUIPMENT

PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-17 980000 UNKNOWN OR OTHER

Display Control Unit (DCU) Software Update Retailer Inventory ***** Retailer Announcement ***** INFINITI is conducting a quality action to update the Display Control Unit (DCU) software on 5,044 specific 2019 INFINITI QX50 vehicles in

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-02-04 350000 EQUIPMENT

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-02-04 353000 EQUIPMENT:ELECTRICAL

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-06-13 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

2019 QX50 PGF Film Removal ? Supplemental Information This bulletin applies only to vehicles equipped with a panoramic moonroof. What Retailers Should Do: This information applies to 2019 QX50 equipped with a panoramic moonroof only. In

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-07 350000 EQUIPMENT

DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-11 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-28 350000 EQUIPMENT

DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-15 070000 FUEL SYSTEM, GASOLINE

ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-15 100000 POWER TRAIN

CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-15 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-15 350000 EQUIPMENT

CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-01 136000 VISIBILITY:WINDSHIELD WIPER/WASHER

Washer Fluid Retailer Inventory ***** Retailer Announcement ***** INFINITI is conducting a quality action to adjust the windshield washer fluid mixture on 1,151 specific MY 2019 INFINITI QX50 (J55) vehicles. The windshield washer mixtur

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-01 356000 EQUIPMENT ADAPTIVE/MOBILITY

Washer Fluid Retailer Inventory ***** Retailer Announcement ***** INFINITI is conducting a quality action to adjust the windshield washer fluid mixture on 1,151 specific MY 2019 INFINITI QX50 (J55) vehicles. The windshield washer mixtur

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-30 010000 STEERING

DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi

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2018-05-30 110000 ELECTRICAL SYSTEM

DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-24 110000 ELECTRICAL SYSTEM

2019 QX50; SERVICE INFORMATION FOR DTC P11AB SERVICE INFORMATION The Applied Vehicle has a Diagnostic Trouble Code (DTC) that can be stored if power is interrupted to the Variable Compression Ratio Control Module Circuit under certain c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-24 350000 EQUIPMENT

2019 QX50; SERVICE INFORMATION FOR DTC P11AB SERVICE INFORMATION The Applied Vehicle has a Diagnostic Trouble Code (DTC) that can be stored if power is interrupted to the Variable Compression Ratio Control Module Circuit under certain c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-17 350000 EQUIPMENT

2019 QX50; AWD BADGE SERVICE INFORMATION The AWD badge is installed from the factory ONLY on vehicles produced AFTER the build date shown below. NOTE: If any customer/retailer would like to retrofit an existing unit it would be at thei

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-17 356000 EQUIPMENT ADAPTIVE/MOBILITY

2019 QX50; AWD BADGE SERVICE INFORMATION The AWD badge is installed from the factory ONLY on vehicles produced AFTER the build date shown below. NOTE: If any customer/retailer would like to retrofit an existing unit it would be at thei

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-08 350000 EQUIPMENT

2019 QX50; MIL ON WITH ?CODE_200400? OR ?CODE_001200? STORED This bulletin has been amended throughout. Discard all previous versions of this bulletin.

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2018-05-08 060000 ENGINE (PWS)

2019 QX50; MIL ON WITH ?CODE_200400? OR ?CODE_001200? STORED This bulletin has been amended throughout. Discard all previous versions of this bulletin.

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2018-08-24 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

2019 QX50; MIL ON WITH DTC P0606 IF YOU CONFIRM The MIL is ON with DTC P0606 (CONTROL MODULE [control module processor]) stored. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you ar

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-24 110000 ELECTRICAL SYSTEM

2019 QX50; MIL ON WITH DTC P0606 IF YOU CONFIRM The MIL is ON with DTC P0606 (CONTROL MODULE [control module processor]) stored. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you ar

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-07-07 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.

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2018-07-20 070000 FUEL SYSTEM, GASOLINE

CAMPAIGN BULLETIN Fuel Injector Replacement Retailer Inventory. Retailer Announcement ***** INFINITI is conducting a quality action to replace the high pressure fuel injectors on 53 specific MY 2019 INFINITI QX50 (J55) vehicles in new inve

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-22 140000 AIR BAGS

Passenger Knee Airbag Retailer Inventory – Quality Assurance Hold ***** Retailer Announcement ***** INFINITI is committed to a high level of client service and satisfaction. This commitment requires INFINITI to periodically place certai

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2018-08-22 350000 EQUIPMENT

Retailer Inventory List

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-29 070000 FUEL SYSTEM, GASOLINE

Fuel Injector Replacement Parts Update 2 ***** Parts Update ***** The purpose of this update is to inform retailers that 14035-5NA0A Intake Manifold Gaskets are no longer on restriction and may be ordered via normal process beginning

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2018-08-29 073200 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

Fuel Injector Replacement Parts Update 2 ***** Parts Update ***** The purpose of this update is to inform retailers that 14035-5NA0A Intake Manifold Gaskets are no longer on restriction and may be ordered via normal process beginning

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-03 070000 FUEL SYSTEM, GASOLINE

Fuel Injector Replacement Retailer Inventory ***** Parts Update ***** 100% of retailer inventory parts need was automatically shipped to affected retailers the week of July 23, 2018. The purpose of this update is to inform retailers t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-03 073200 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

Fuel Injector Replacement Retailer Inventory ***** Parts Update ***** 100% of retailer inventory parts need was automatically shipped to affected retailers the week of July 23, 2018. The purpose of this update is to inform retailers t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-03 073200 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

Open Affected Retailer Inventory

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-07 118000 ELECTRICAL SYSTEM:SOFTWARE

TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-23 200000 WHEELS

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-23 250000 ELECTRONIC STABILITY CONTROL

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-19 121000 EXTERIOR LIGHTING:HEADLIGHTS

HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-13 350000 EQUIPMENT

2019 QX50; CENTER CONSOLE SLIDING SHUTTER INFORMATION SERVICE INFORMATION The 2019 QX50 comes from the factory with an instructional label on the sliding shutter that covers the center console cup holders (see Figure 1). This label is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-12 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

2019 QX50; BATTERY TESTING WITH DSS-5000 VIN BARCODE WILL NOT SCAN SERVICE INFORMATION When testing the battery on an early production 2019 QX50 with the DSS-5000, the VIN barcode may not scan into the battery information screen. If th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-03 350000 EQUIPMENT

2019 QX50; MIL ON WITH ?CODE_200400? STORED SERVICE INFORMATION If the MIL is ON and CONSULT-III plus (C-III plus) shows ?CODE_200400? (Figure 1) stored under engine, perform the Electronic Service Manual (ESM) diagnostic for DTC P2004

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-26 036400 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-26 046400 SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-26 185000 VEHICLE SPEED CONTROL:CRUISE CONTROL

ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-26 356000 EQUIPMENT ADAPTIVE/MOBILITY

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-26 060000 ENGINE (PWS)

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-11 020000 SUSPENSION

2019 QX50; WHEEL ALIGNMENT SERVICE INFORMATION SERVICE INFORMATION Some wheel alignment specifications listed in the Front Suspension section of the Electronic Service Manual (ESM) have been revised. Until the updated ESMs are made ava

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-11 200000 WHEELS

2019 QX50; WHEEL ALIGNMENT SERVICE INFORMATION SERVICE INFORMATION Some wheel alignment specifications listed in the Front Suspension section of the Electronic Service Manual (ESM) have been revised. Until the updated ESMs are made ava

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-26 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

2018-2019 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-02-22 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-12 350000 EQUIPMENT

VCR Engine Inspection ***** Retailer Announcement ***** INFINITI is conducting a quality action on 324 specific 2019 QX50 (J55) vehicles (which were previously placed on temporary Quality Assurance (QA) Hold under PC706), to remove and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-12 060000 ENGINE (PWS)

VCR Engine Inspection ***** Retailer Announcement ***** INFINITI is conducting a quality action on 324 specific 2019 QX50 (J55) vehicles (which were previously placed on temporary Quality Assurance (QA) Hold under PC706), to remove and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-03 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Quality Assurance Hold ***** Retailer Announcement ***** INFINITI is committed to a high level of client service and satisfaction. This commitment requires INFINITI to periodically place certain vehicles on temporary Quality Assurance (

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-03 060000 ENGINE (PWS)

Quality Assurance Hold ***** Retailer Announcement ***** INFINITI is committed to a high level of client service and satisfaction. This commitment requires INFINITI to periodically place certain vehicles on temporary Quality Assurance (

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019 INFINITI QX50

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