2019 FORD Flex

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

1 Recalls for 2019 FORD Flex

Recall Date Component Summary
August 20, 2018 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR | ELECTRICAL SYSTEM:STARTER ASSEMBLY

Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.

Remedy:

Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 18S25.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2019 FORD Flex

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Date Component  

5 Complaints submitted to NHTSA for 2019 FORD Flex

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Date Component  
TIRES
ODI Number: 11399725
AIR BAGS
ODI Number: 11385639
UNKNOWN OR OTHER
ODI Number: 11352218
WHEELS
ODI Number: 11196143
UNKNOWN OR OTHER
ODI Number: 11312000
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2019 FORD Flex

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

53 Service Alerts for 2019 FORD Flex

Date Description
July 29, 2022 110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÿ¿ÿ¿ÿ¿ÿ®/LincolnWayÿ¿ÿ¿ÿ¿ÿ® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 17, 2022 220000 SEATS

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 23, 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 23, 2021 118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 16, 2021 110000 ELECTRICAL SYSTEM

Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 27, 2021 110000 ELECTRICAL SYSTEM

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 2, 2021 110000 ELECTRICAL SYSTEM

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-20

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 24, 2021 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 24, 2021 060000 ENGINE AND ENGINE COOLING

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 3, 2021 350000 EQUIPMENT

Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 23, 2020 162300 STRUCTURE:BODY:DOOR

Some 2016-2019 Flex vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To correct

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 23, 2020 350000 EQUIPMENT

Some 2016-2019 Flex vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To correct

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 26, 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 26, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 13, 2020 160000 STRUCTURE

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 11, 2020 110000 ELECTRICAL SYSTEM

Some 2019 Flex vehicles equipped with SYNC 3 without navigation may exhibit a compass that is stuck and/or does not indicate the correct direction. This may be due to the calibration in the accessory protocol interface module (APIM). To res

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 6, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 17, 2020 110000 ELECTRICAL SYSTEM

Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 17, 2020 350000 EQUIPMENT

Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 25, 2020 060000 ENGINE AND ENGINE COOLING

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 22, 2020 110000 ELECTRICAL SYSTEM

Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered “deep sleep mode”. This mode is enabled due to the vehicle not being started for 14 consecutive days or battery vol

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 21, 2019 110000 ELECTRICAL SYSTEM

Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 20, 2019 100000 POWER TRAIN

Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 6, 2019 110000 ELECTRICAL SYSTEM

Some 2019 Flex vehicles equipped with SYNC 3 without navigation may exhibit a compass that is stuck and/or does not indicate the correct direction. This may be due to the calibration in the accessory protocol interface module (APIM). To res

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 6, 2019 353000 EQUIPMENT:ELECTRICAL

Some 2019 Flex vehicles equipped with SYNC 3 without navigation may exhibit a compass that is stuck and/or does not indicate the correct direction. This may be due to the calibration in the accessory protocol interface module (APIM). To res

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2020 110000 ELECTRICAL SYSTEM

SSM 48619 – Various Vehicles – Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle – CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2020 980000 UNKNOWN OR OTHER

SSM 48619 – Various Vehicles – Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle – CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 5, 2019 060000 ENGINE AND ENGINE COOLING

Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Avai

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 5, 2019 100000 POWER TRAIN

Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Avai

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2019 110000 ELECTRICAL SYSTEM

For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 9, 2019 130000 VISIBILITY

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 9, 2019 132000 VISIBILITY:GLASS, SIDE/REAR

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 6, 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2019 110000 ELECTRICAL SYSTEM

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2019 110000 ELECTRICAL SYSTEM

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 3, 2019 060000 ENGINE AND ENGINE COOLING

Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Avai

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 3, 2019 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Avai

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 10, 2019 100000 POWER TRAIN

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2019 060000 ENGINE (PWS)

SSM 47948 – 2010-2019 Various Vehicles – Turbocharged Engines – Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 3, 2019 060000 ENGINE AND ENGINE COOLING

Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not Avai

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 17, 2019 350000 EQUIPMENT

Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 10, 2018 350000 EQUIPMENT

Some 2019 Flex vehicles equipped with SYNC 3 without navigation may exhibit a compass that is stuck and/or does not indicate the correct direction. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for upd

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2018 110000 ELECTRICAL SYSTEM

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states ‘SYNC can check for updates when connected to a WiFi network’. To remove the inconvenience of t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 14, 2018 061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 7, 2019 110000 ELECTRICAL SYSTEM

Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 7, 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 7, 2019 060000 ENGINE AND ENGINE COOLING

Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 7, 2019 110000 ELECTRICAL SYSTEM

Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 7, 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 5, 2018 110000 ELECTRICAL SYSTEM

Some 2019 Flex vehicles equipped with SYNC 3 without navigation may exhibit a compass that is stuck and/or does not indicate the correct direction. This may be due to the calibration in the accessory protocol interface module (APIM). To res

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 5, 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some 2019 Flex vehicles equipped with SYNC 3 without navigation may exhibit a compass that is stuck and/or does not indicate the correct direction. This may be due to the calibration in the accessory protocol interface module (APIM). To res

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 14, 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019 FORD Flex

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