2018 MAZDA Mazda3
5 Recalls for 2018 MAZDA Mazda3
| Recall Date | Component | Summary |
|---|---|---|
| 1970-01-01 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Remedy:
Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda’s number for this recall is 6023G. |
| 2021-12-11 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Remedy:
Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda’s number for this recall is 5321K. |
| 2021-11-12 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Remedy:
Dealers will replace the fuel pumps, free of charge. Owner notification letters are expected to be mailed January 11, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda’s number for this recall is 5321K. |
| 2019-04-04 | VISIBILITY:WINDSHIELD WIPER/WASHER | Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver’s visibility.
Remedy:
Mazda will notify owners, and dealers will replace the front body control module with a new module which uses an improved wiper relay design, free of charge. The recall began May 7, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda’s number for this recall is 3219D. |
| 2017-11-21 | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3 vehicles, equipped with an incorrect exhaust valve spring. The incorrect exhaust valve spring may fail while driving, potentially causing an engine stall.
Remedy:
Mazda will notify owners, and dealers will inspect the engines and replace any incorrect exhaust valve springs, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda’s number for this recall is 1717K. |
0 Complaints sent to the Center for Auto Safety for 2018 MAZDA Mazda3
| Date | Component |
|---|
96 Complaints submitted to NHTSA for 2018 MAZDA Mazda3
| Date | Component | |||
|---|---|---|---|---|
| 2021-04-26 |
ELECTRICAL SYSTEM,STRUCTURE,VISIBILITY/WIPER
ODI Number: 11413902 |
|||
| 2021-06-01 |
ENGINE
ODI Number: 11419256 |
|||
| 2021-06-19 |
SERVICE BRAKES
ODI Number: 11421470 |
|||
| 2021-07-08 |
VISIBILITY/WIPER
ODI Number: 11423911 |
|||
| 2021-09-24 |
UNKNOWN OR OTHER
ODI Number: 11434306 |
|||
| 2022-02-21 |
VISIBILITY/WIPER
ODI Number: 11453210 |
|||
| 2022-02-24 |
VISIBILITY/WIPER
ODI Number: 11453738 |
|||
| 2022-09-16 |
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
ODI Number: 11484765 |
|||
| 2022-10-04 |
ELECTRICAL SYSTEM
ODI Number: 11487801 |
|||
| 2023-01-03 |
POWER TRAIN,ENGINE
ODI Number: 11499959 |
|||
| 2023-02-02 |
SERVICE BRAKES
ODI Number: 11505184 |
|||
| 2023-02-15 |
FUEL SYSTEM, GASOLINE
ODI Number: 11507490 |
|||
| 2023-03-16 |
FORWARD COLLISION AVOIDANCE
ODI Number: 11512151 |
|||
| 2023-05-14 |
VISIBILITY/WIPER
ODI Number: 11521884 |
|||
| 2023-05-24 |
ENGINE,FUEL/PROPULSION SYSTEM
ODI Number: 11523583 |
|||
| 2023-06-27 |
FUEL/PROPULSION SYSTEM
ODI Number: 11529167 |
|||
| 2023-07-05 |
ENGINE
ODI Number: 11530562 |
|||
| 2023-07-28 |
ELECTRICAL SYSTEM
ODI Number: 11534982 |
|||
| 2023-08-17 |
ELECTRICAL SYSTEM
ODI Number: 11539157 |
|||
| 2023-09-29 |
ENGINE
ODI Number: 11547417 |
|||
| 2023-10-19 |
ENGINE
ODI Number: 11550844 |
|||
| 2023-10-26 |
BACK OVER PREVENTION
ODI Number: 11552012 |
|||
| 2023-11-28 |
FUEL/PROPULSION SYSTEM
ODI Number: 11557227 |
|||
| 2023-12-15 |
ELECTRICAL SYSTEM
ODI Number: 11560347 |
|||
| 2024-01-09 |
VISIBILITY/WIPER
ODI Number: 11564467 |
|||
| 2024-01-21 |
ELECTRICAL SYSTEM
ODI Number: 11566796 |
|||
| 2024-02-06 |
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
ODI Number: 11570191 |
|||
| 2024-02-09 |
POWER TRAIN
ODI Number: 11570987 |
|||
| 2024-02-10 |
UNKNOWN OR OTHER
ODI Number: 11571186 |
|||
| 2024-02-25 |
UNKNOWN OR OTHER
ODI Number: 11573895 |
|||
| 2024-03-08 |
ELECTRICAL SYSTEM
ODI Number: 11576213 |
|||
| 2024-03-21 |
ELECTRICAL SYSTEM
ODI Number: 11578788 |
|||
| 2024-03-24 |
UNKNOWN OR OTHER
ODI Number: 11579147 |
|||
| 2024-04-12 |
BACK OVER PREVENTION
ODI Number: 11582635 |
|||
| 2024-04-14 |
ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
ODI Number: 11582867 |
|||
| 2024-04-15 |
ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION
ODI Number: 11583064 |
|||
| 2024-04-24 |
BACK OVER PREVENTION
ODI Number: 11584924 |
|||
| 2024-04-24 |
BACK OVER PREVENTION
ODI Number: 11584888 |
|||
| 2024-05-08 |
ENGINE AND ENGINE COOLING
ODI Number: 11587678 |
|||
| 2024-05-16 |
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
ODI Number: 11589009 |
|||
| 2024-05-16 |
WHEELS
ODI Number: 11589008 |
|||
| 2024-05-20 |
ELECTRICAL SYSTEM
ODI Number: 11589576 |
|||
| 2024-05-22 |
ELECTRICAL SYSTEM
ODI Number: 11590154 |
|||
| 2024-05-29 |
ELECTRICAL SYSTEM
ODI Number: 11591286 |
|||
| 2024-06-03 |
ELECTRICAL SYSTEM
ODI Number: 11592126 |
|||
| 2024-06-08 |
ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
ODI Number: 11593200 |
|||
| 2024-06-09 |
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
ODI Number: 11593289 |
|||
| 2024-07-08 |
UNKNOWN OR OTHER
ODI Number: 11600115 |
|||
| 2024-07-17 |
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
ODI Number: 11603040 |
|||
| 2024-07-17 |
BACK OVER PREVENTION
ODI Number: 11602888 |
|||
| 2024-07-18 |
ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION
ODI Number: 11603286 |
|||
| 2024-07-19 |
BACK OVER PREVENTION
ODI Number: 11603487 |
|||
| 2024-07-30 |
FUEL SYSTEM, GASOLINE
ODI Number: 11605452 |
|||
| 2024-07-31 |
UNKNOWN OR OTHER
ODI Number: 11605677 |
|||
| 2024-08-02 |
BACK OVER PREVENTION
ODI Number: 11606169 |
|||
| 2024-08-08 |
BACK OVER PREVENTION
ODI Number: 11607311 |
|||
| 2024-08-10 |
ELECTRICAL SYSTEM
ODI Number: 11607680 |
|||
| 2024-08-13 |
BACK OVER PREVENTION
ODI Number: 11608178 |
|||
| 2024-08-20 |
ELECTRICAL SYSTEM
ODI Number: 11609623 |
|||
| 2024-08-21 |
UNKNOWN OR OTHER
ODI Number: 11610037 |
|||
| 2024-08-30 |
VISIBILITY/WIPER
ODI Number: 11611866 |
|||
| 2024-09-11 |
BACK OVER PREVENTION
ODI Number: 11613968 |
|||
| 2024-09-27 |
ENGINE,FUEL/PROPULSION SYSTEM
ODI Number: 11616920 |
|||
| 2024-10-01 |
VISIBILITY/WIPER
ODI Number: 11617536 |
|||
| 2024-10-31 |
BACK OVER PREVENTION
ODI Number: 11622997 |
|||
| 2024-11-13 |
ELECTRICAL SYSTEM
ODI Number: 11625092 |
|||
| 2024-12-10 |
UNKNOWN OR OTHER
ODI Number: 11629883 |
|||
| 2025-01-02 |
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
ODI Number: 11633634 |
|||
| 2025-01-20 |
UNKNOWN OR OTHER
ODI Number: 11637155 |
|||
| 2025-01-23 |
UNKNOWN OR OTHER
ODI Number: 11638019 |
|||
| 2025-02-09 |
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
ODI Number: 11641573 |
|||
| 2025-02-26 |
UNKNOWN OR OTHER
ODI Number: 11645006 |
|||
| 2025-03-31 |
VISIBILITY/WIPER
ODI Number: 11651688 |
|||
| 2025-04-06 |
UNKNOWN OR OTHER
ODI Number: 11653054 |
|||
| 2021-04-26 |
ELECTRICAL SYSTEM | STRUCTURE:BODY | VISIBILITY/WIPER
ODI Number: 11413902 |
|||
| 2020-06-24 |
SERVICE BRAKES
ODI Number: 11330612 |
|||
| 2021-02-09 |
ELECTRICAL SYSTEM
ODI Number: 11395489 |
|||
| 2020-06-24 |
SERVICE BRAKES
ODI Number: 11330612 |
|||
| 2020-07-03 |
SERVICE BRAKES
ODI Number: 11337318 |
|||
| 2020-05-21 |
ELECTRICAL SYSTEM | ENGINE
ODI Number: 11325490 |
|||
| 2019-08-13 |
VISIBILITY/WIPER
ODI Number: 11243531 |
|||
| 2019-07-31 |
ELECTRICAL SYSTEM | POWER TRAIN | SEAT BELTS
ODI Number: 11240844 |
|||
| 2019-07-31 |
VISIBILITY/WIPER
ODI Number: 11240932 |
|||
| 2019-10-14 |
SERVICE BRAKES
ODI Number: 11268307 |
|||
| 2019-09-12 |
WHEELS
ODI Number: 11254975 |
|||
| 2019-04-20 |
ENGINE | VEHICLE SPEED CONTROL
ODI Number: 11202646 |
|||
| 2019-05-31 |
VISIBILITY/WIPER
ODI Number: 11217116 |
|||
| 2019-01-26 |
VISIBILITY/WIPER
ODI Number: 11172322 |
|||
| 2018-09-25 |
VISIBILITY/WIPER
ODI Number: 11131123 |
|||
| 2018-05-14 |
STRUCTURE:BODY | UNKNOWN OR OTHER
ODI Number: 11093764 |
|||
| 2018-05-13 |
SEATS
ODI Number: 11093549 |
|||
| 2019-03-26 |
ENGINE | UNKNOWN OR OTHER
ODI Number: 11191637 |
|||
| 2019-03-14 |
STEERING
ODI Number: 11186935 |
|||
| 2019-02-21 |
STEERING
ODI Number: 11181686 |
|||
| 2018-07-30 |
FUEL/PROPULSION SYSTEM
ODI Number: 11114662 |
|||
| 2018-07-16 |
FUEL/PROPULSION SYSTEM | VEHICLE SPEED CONTROL
ODI Number: 11111681 |
0 Investigations for 2018 MAZDA Mazda3
| Date Opened | Date Closed | Component |
|---|
514 Service Alerts for 2018 MAZDA Mazda3
| Date | Description |
|---|---|
| 2025-04-29 | UNKNOWN OR OTHER
CSP13 – CUSTOMER SERVICE PROGRAM – MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Progra Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-04-29 | UNKNOWN OR OTHER
CSP13 – CUSTOMER SERVICE PROGRAM – MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Progra Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-04-29 | UNKNOWN OR OTHER
CSP13 – CUSTOMER SERVICE PROGRAM – MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Progra Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-04-29 | UNKNOWN OR OTHER
CSP13 – CUSTOMER SERVICE PROGRAM – MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-04-25 | UNKNOWN OR OTHER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-04-16 | UNKNOWN OR OTHER
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-04 | UNKNOWN OR OTHER
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-02-04 | ELECTRICAL SYSTEM
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2025-01-24 | STEERING
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-18 | 117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-21 | 350000 EQUIPMENT
Some customers may complain about the MAZDA CONNECT center display screen – Ghost touch – Surface peeling – Spider cracking This may be caused by a faulty center display. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-22 | 110000 ELECTRICAL SYSTEM
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-10 | 350000 EQUIPMENT
Some customers may complain about scratches on the instrument cluster lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-10 | 980000 UNKNOWN OR OTHER
Some customers may complain about scratches on the instrument cluster lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-10 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may complain about scratches on the instrument cluster lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-07 | 100000 POWER TRAIN
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-07 | 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-07 | 103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-25 | 110000 ELECTRICAL SYSTEM
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-24 | 020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-23 | 110000 ELECTRICAL SYSTEM
Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-23 | 980000 UNKNOWN OR OTHER
Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-23 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS
Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-23 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-05 | 010000 STEERING
Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-04 | 350000 EQUIPMENT
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-04 | 110000 ELECTRICAL SYSTEM
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-27 | 110000 ELECTRICAL SYSTEM
Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-27 | 350000 EQUIPMENT
Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-17 | 110000 ELECTRICAL SYSTEM
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-17 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-29 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-09 | 100000 POWER TRAIN
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-09 | 200000 WHEELS
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-09 | 354000 EQUIPMENT:MECHANICAL
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-17 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-02 | 070000 FUEL SYSTEM, GASOLINE
Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-02 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-24 | 350000 EQUIPMENT
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-13 | 350000 EQUIPMENT
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-13 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-10 | 160000 STRUCTURE
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-28 | 021600 SUSPENSION:FRONT:WHEEL BEARING
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-28 | 100000 POWER TRAIN
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-04 | 160000 STRUCTURE
Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-04 | 980000 UNKNOWN OR OTHER
Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-14 | 110000 ELECTRICAL SYSTEM
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-23 | 010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-23 | 030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-23 | 060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-23 | 100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-08 | 350000 EQUIPMENT
CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-11 | 110000 ELECTRICAL SYSTEM
Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-11 | 350000 EQUIPMENT
Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-11 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-11 | 280000 BACK OVER PREVENTION
Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-21 | 110000 ELECTRICAL SYSTEM
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-12-19 | 350000 EQUIPMENT
MAZDA Mobile start (MMS) cannot communicate with vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-16 | 350000 EQUIPMENT
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-16 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-04 | 110000 ELECTRICAL SYSTEM
For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-04 | 350000 EQUIPMENT
For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-10 | 160000 STRUCTURE
Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-16 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. If B61L-67-XCX* appears in the GEPC search, the VIN is applicable for this repair only if the part ha Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-16 | 260000 FORWARD COLLISION AVOIDANCE
NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. If B61L-67-XCX* appears in the GEPC search, the VIN is applicable for this repair only if the part ha Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-17 | 110000 ELECTRICAL SYSTEM
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a spe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-13 | 070000 FUEL SYSTEM, GASOLINE
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-13 | 090000 FUEL SYSTEM, OTHER
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-03 | 100000 POWER TRAIN
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 – Oil pressure switch No. 1 (oil press Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-28 | 110000 ELECTRICAL SYSTEM
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-28 | 350000 EQUIPMENT
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-01 | 110000 ELECTRICAL SYSTEM
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-01 | 350000 EQUIPMENT
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-24 | 060000 ENGINE AND ENGINE COOLING
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-24 | 100000 POWER TRAIN
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-13 | 118000 ELECTRICAL SYSTEM:SOFTWARE
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-17 | 350000 EQUIPMENT
This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-06 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-10 | 110000 ELECTRICAL SYSTEM
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-10 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-24 | 060000 ENGINE AND ENGINE COOLING
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-24 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-19 | 200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-09 | 110000 ELECTRICAL SYSTEM
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward se Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-09 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward se Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-01 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-25 | 110000 ELECTRICAL SYSTEM
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-25 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-04 | 110000 ELECTRICAL SYSTEM
APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-04 | 350000 EQUIPMENT
APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-15 | 350000 EQUIPMENT
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-09 | 350000 EQUIPMENT
Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the “Attachments” section onc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-24 | 140000 AIR BAGS
Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-02 | 110000 ELECTRICAL SYSTEM
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. When the concern occurs, MAZDA CONNECT reboots repeatedly, and if the SD card is removed during this reboot cycle, the rebooting cy Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-02 | 350000 EQUIPMENT
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. When the concern occurs, MAZDA CONNECT reboots repeatedly, and if the SD card is removed during this reboot cycle, the rebooting cy Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-02 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. When the concern occurs, MAZDA CONNECT reboots repeatedly, and if the SD card is removed during this reboot cycle, the rebooting cy Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-07 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-04 | 350000 EQUIPMENT
Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-18 | 120000 EXTERIOR LIGHTING
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-18 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-18 | 260000 FORWARD COLLISION AVOIDANCE
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-18 | 270000 LANE DEPARTURE
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-13 | 350000 EQUIPMENT
When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-07 | 060000 ENGINE AND ENGINE COOLING
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-07 | 110000 ELECTRICAL SYSTEM
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-07 | 350000 EQUIPMENT
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-05 | 060000 ENGINE AND ENGINE COOLING
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-05 | 110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-05 | 350000 EQUIPMENT
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-11 | 100000 POWER TRAIN
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-26 | 350000 EQUIPMENT
APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlayâ¿¢ / Android Autoâ¿¢, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-08 | 350000 EQUIPMENT
MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles). Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-15 | 110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-08 | 060000 ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-02 | 350000 EQUIPMENT
Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant tempe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-14 | 350000 EQUIPMENT
In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-19 | 060000 ENGINE AND ENGINE COOLING
MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-19 | 350000 EQUIPMENT
MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-19 | 060000 ENGINE AND ENGINE COOLING
MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-19 | 350000 EQUIPMENT
MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-25 | 060000 ENGINE AND ENGINE COOLING
Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-02 | 110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-02 | 350000 EQUIPMENT
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-08 | 110000 ELECTRICAL SYSTEM
The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-08 | 110000 ELECTRICAL SYSTEM
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-02 | 110000 ELECTRICAL SYSTEM
Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. For Mazda6 and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-10 | 350000 EQUIPMENT
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-13 | 060000 ENGINE AND ENGINE COOLING
MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-13 | 350000 EQUIPMENT
MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-10 | 060000 ENGINE AND ENGINE COOLING
MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-10 | 350000 EQUIPMENT
MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-02 | 060000 ENGINE AND ENGINE COOLING
Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant tempe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 060000 ENGINE AND ENGINE COOLING
MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 350000 EQUIPMENT
MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 160000 STRUCTURE
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 162000 STRUCTURE:BODY
When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-12-19 | 110000 ELECTRICAL SYSTEM
MAZDA Mobile start (MMS) cannot communicate with vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-26 | 350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-26 | 010000 STEERING
Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-26 | 060000 ENGINE AND ENGINE COOLING
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-26 | 110000 ELECTRICAL SYSTEM
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-26 | 350000 EQUIPMENT
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 200000 WHEELS
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-10 | 220000 SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-03 | 100000 POWER TRAIN
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿· Depends on the vehicleâ¿¿s speed only (the more speed, the more noise) ï¿· Occurs with all types of drivin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-25 | 353000 EQUIPMENT:ELECTRICAL
DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-25 | 118000 ELECTRICAL SYSTEM:SOFTWARE
DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-18 | 110000 ELECTRICAL SYSTEM
Some customers may complain about the following MAZDA CONNECTâ¿¢ Temperature Warning message: ï¿· Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECTâ¿¢ screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-18 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about the following MAZDA CONNECTâ¿¢ Temperature Warning message: ï¿· Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECTâ¿¢ screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-10 | 060000 ENGINE AND ENGINE COOLING
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. R Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 110000 ELECTRICAL SYSTEM
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 180000 VEHICLE SPEED CONTROL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 350000 EQUIPMENT
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-17 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a sp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-28 | 060000 ENGINE AND ENGINE COOLING
Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-28 | 350000 EQUIPMENT
Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-15 | 110000 ELECTRICAL SYSTEM
APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-15 | 350000 EQUIPMENT
APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-12 | 350000 EQUIPMENT
ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-02 | 010000 STEERING
Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. For Mazda6 and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-02 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. For Mazda6 and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-02 | 030000 BRAKES (PWS)
Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. For Mazda6 and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-02 | 260000 FORWARD COLLISION AVOIDANCE
Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. For Mazda6 and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-28 | 110000 ELECTRICAL SYSTEM
Some customer’s may complain that the front power window(s) do not operate after the vehicle has been parked outside during freezing temperatures. This may be caused by water that infiltrates into the power window regulator and freezes in t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-28 | 130000 VISIBILITY
Some customer’s may complain that the front power window(s) do not operate after the vehicle has been parked outside during freezing temperatures. This may be caused by water that infiltrates into the power window regulator and freezes in t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-20 | 350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-09 | 100000 POWER TRAIN
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-09 | 350000 EQUIPMENT
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-09 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-09 | 060000 ENGINE (PWS)
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-10 | 100000 POWER TRAIN
When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured A/T) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-11 | 353000 EQUIPMENT:ELECTRICAL
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-03 | 110000 ELECTRICAL SYSTEM
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-03 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-17 | 110000 ELECTRICAL SYSTEM
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-17 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-03 | 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-03 | 200000 WHEELS
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-04 | 030000 SERVICE BRAKES, HYDRAULIC
Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï¿· DTC U0420:68 [Forward sensing camera (FSC)]: Error signal received from electric Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-04 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï¿· DTC U0420:68 [Forward sensing camera (FSC)]: Error signal received from electric Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-04 | 130000 VISIBILITY
Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï¿· DTC U0420:68 [Forward sensing camera (FSC)]: Error signal received from electric Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-04 | 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï¿· DTC U0420:68 [Forward sensing camera (FSC)]: Error signal received from electric Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-04 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï¿· DTC U0420:68 [Forward sensing camera (FSC)]: Error signal received from electric Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-21 | 130000 VISIBILITY
Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. NOTE: The icons and the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-21 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. NOTE: The icons and the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-21 | 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. NOTE: The icons and the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-15 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-15 | 118000 ELECTRICAL SYSTEM:SOFTWARE
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-15 | 110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-15 | 350000 EQUIPMENT
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-08 | 350000 EQUIPMENT
Some customers may complain about a rear view monitor display that is: ï¿· Blank (or may have backup camera warning message)ï¿· Distortedï¿· Blurryï¿· Fuzzy ï¿· Split screen (see attached video)ï¿· Grainy. The icons and t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-08 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about a rear view monitor display that is: ï¿· Blank (or may have backup camera warning message)ï¿· Distortedï¿· Blurryï¿· Fuzzy ï¿· Split screen (see attached video)ï¿· Grainy. The icons and t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-18 | 110000 ELECTRICAL SYSTEM
When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-19 | 060000 ENGINE AND ENGINE COOLING
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-19 | 350000 EQUIPMENT
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-17 | 350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-17 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-17 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-04 | 110000 ELECTRICAL SYSTEM
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the C Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-04 | 350000 EQUIPMENT
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the C Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-04 | 060000 ENGINE (PWS)
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the C Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-20 | 200000 WHEELS
Some vehicles may exhibit corrosion of the wheel nuts. This is caused by torsional stress concentrating on the tip of the wheel nut because of the thin and long shape of the nut, which damages the coating and causes the corrosion. To correc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-20 | 020000 SUSPENSION
Some vehicles may exhibit a knocking noise from the rear of the vehicle when driving over a road bump. Upon inspection of the rear suspension, the bump stop (bound stopper) of the rear shock absorber is coming out of the mounting rubber.Thi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-08 | 060000 ENGINE AND ENGINE COOLING
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-18 | 100000 POWER TRAIN
WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-18 | 980000 UNKNOWN OR OTHER
WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-05 | 060000 ENGINE AND ENGINE COOLING
GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-05 | 100000 POWER TRAIN
GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-14 | 060000 ENGINE AND ENGINE COOLING
Some customers may complain about a vibration through the driver and passenger seats at idle in (D)rive and (R)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5L The No.3 and No.4 engine mount rubber hardening d Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-14 | 350000 EQUIPMENT
Some customers may complain about a vibration through the driver and passenger seats at idle in (D)rive and (R)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5L The No.3 and No.4 engine mount rubber hardening d Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-14 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about a vibration through the driver and passenger seats at idle in (D)rive and (R)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5L The No.3 and No.4 engine mount rubber hardening d Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-26 | 100000 POWER TRAIN
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-23 | 110000 ELECTRICAL SYSTEM
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï¿· P2610:00: Instrument cluster internal engine off timer performance problem ï¿· P250 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-23 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï¿· P2610:00: Instrument cluster internal engine off timer performance problem ï¿· P250 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-23 | 010000 STEERING
Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-04 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use ina Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 350000 EQUIPMENT
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-26 | 200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 110000 ELECTRICAL SYSTEM
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 350000 EQUIPMENT
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 060000 ENGINE AND ENGINE COOLING
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 350000 EQUIPMENT
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-13 | 162000 STRUCTURE:BODY
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-13 | 350000 EQUIPMENT
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-13 | 220000 SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-13 | 350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-15 | 060000 ENGINE AND ENGINE COOLING
LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-15 | 110000 ELECTRICAL SYSTEM
LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-15 | 160000 STRUCTURE
LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-12 | 030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-12 | 060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-12 | 100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-12 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-14 | 200000 WHEELS
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle y Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-14 | 350000 EQUIPMENT
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle y Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-20 | 060000 ENGINE AND ENGINE COOLING
Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-20 | 110000 ELECTRICAL SYSTEM
Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-20 | 350000 EQUIPMENT
Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-15 | 110000 ELECTRICAL SYSTEM
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-15 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-29 | 030000 SERVICE BRAKES, HYDRAULIC
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-11 | 110000 ELECTRICAL SYSTEM
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-11 | 350000 EQUIPMENT
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-04 | 130000 VISIBILITY
Some customers may complain about a rear view monitor display that is: ï¿· Blank (or may have backup camera warning message) ï¿· Distorted ï¿· Blurry ï¿· Fuzzy ï¿· Split screen (see attached video) ï¿· Grainy. The icons a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-04 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about a rear view monitor display that is: ï¿· Blank (or may have backup camera warning message) ï¿· Distorted ï¿· Blurry ï¿· Fuzzy ï¿· Split screen (see attached video) ï¿· Grainy. The icons a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-04 | 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Some customers may complain about a rear view monitor display that is: ï¿· Blank (or may have backup camera warning message) ï¿· Distorted ï¿· Blurry ï¿· Fuzzy ï¿· Split screen (see attached video) ï¿· Grainy. The icons a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-03 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-03 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-28 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DTC P0942:49 TROUBLESHOOTING: P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added to the Workshop Manual. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 130000 VISIBILITY
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 210000 TRAILER HITCHES
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 350000 EQUIPMENT
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-19 | 350000 EQUIPMENT
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-19 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-19 | 118000 ELECTRICAL SYSTEM:SOFTWARE
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-11 | 350000 EQUIPMENT
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetoothÿ®, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux Voice Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-18 | 110000 ELECTRICAL SYSTEM
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-18 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-26 | 060000 ENGINE AND ENGINE COOLING
Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-20 | 060000 ENGINE AND ENGINE COOLING
Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-20 | 110000 ELECTRICAL SYSTEM
Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-20 | 350000 EQUIPMENT
Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-12 | 131000 VISIBILITY:WINDSHIELD
Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshie Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-12 | 160000 STRUCTURE
Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshie Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-07 | 030000 SERVICE BRAKES, HYDRAULIC
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-07 | 110000 ELECTRICAL SYSTEM
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-07 | 120000 EXTERIOR LIGHTING
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-07 | 130000 VISIBILITY
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-26 | 110000 ELECTRICAL SYSTEM
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-26 | 350000 EQUIPMENT
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-26 | 353000 EQUIPMENT:ELECTRICAL
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-26 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-06 | 060000 ENGINE AND ENGINE COOLING
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-06 | 162800 STRUCTURE:BODY:HOOD
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-23 | 060000 ENGINE AND ENGINE COOLING
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded. P0524:00 – Engine oil pressure too low. This is caused by a drop in engine oil pre Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-30 | 060000 ENGINE AND ENGINE COOLING
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-30 | 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-04 | 350000 EQUIPMENT
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing the accessory locking lug nuts, make sure to use the appropriate part number for the vehicle you are working Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-05 | 110000 ELECTRICAL SYSTEM
APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-05 | 350000 EQUIPMENT
APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-04 | 200000 WHEELS
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle y Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-04 | 203000 WHEELS:LUGS/NUTS/BOLTS
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle y Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-24 | 030000 SERVICE BRAKES, HYDRAULIC
Some vehicles may exhibit a rattle / knock noise from the front disc brake caliper (1) when driving on a rough road surface.This is caused by the slide pin (1) hitting the mounting support (2) due to insufficient holding power of the dust b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-24 | 034510 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Some vehicles may exhibit a rattle / knock noise from the front disc brake caliper (1) when driving on a rough road surface.This is caused by the slide pin (1) hitting the mounting support (2) due to insufficient holding power of the dust b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-09 | 110000 ELECTRICAL SYSTEM
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-09 | 350000 EQUIPMENT
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-30 | 260000 FORWARD COLLISION AVOIDANCE
Some vehicles may have one of the following DTCs stored in memory: C1001:92 – Forward sensing camera (FSC) poor field of view. B14F0:92 – General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-30 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Some vehicles may have one of the following DTCs stored in memory: C1001:92 – Forward sensing camera (FSC) poor field of view. B14F0:92 – General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-25 | 350000 EQUIPMENT
ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-17 | 220000 SEATS
Some vehicles may exhibit a condition where the front seat cushion trim comes off the seat frame at the front end. This may be found on vehicles with all types of the seat trims (leather, leatherette and fabric). The front seat cushion is a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-06 | 110000 ELECTRICAL SYSTEM
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-06 | 350000 EQUIPMENT
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-06 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-01 | 110000 ELECTRICAL SYSTEM
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-01 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-01 | 280000 BACK OVER PREVENTION
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-20 | 100000 POWER TRAIN
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 – Oil pressure switch No. 1 (oil pres Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-02 | 060000 ENGINE AND ENGINE COOLING
Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 – [PCM] Internal control module torque calculation perfo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-08 | 021600 SUSPENSION:FRONT:WHEEL BEARING
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-08 | 200000 WHEELS
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-01 | 350000 EQUIPMENT
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE – If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-16 | 350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-16 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-22 | 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 – [PCM] Internal control module torque calculation perfo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-22 | 060000 ENGINE (PWS)
Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 – [PCM] Internal control module torque calculation perfo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-27 | 110000 ELECTRICAL SYSTEM
APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-27 | 350000 EQUIPMENT
APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-27 | 160000 STRUCTURE
Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-27 | 162300 STRUCTURE:BODY:DOOR
Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-22 | 030000 SERVICE BRAKES, HYDRAULIC
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-22 | 120000 EXTERIOR LIGHTING
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-22 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-22 | 260000 FORWARD COLLISION AVOIDANCE
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-22 | 270000 LANE DEPARTURE
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-27 | 100000 POWER TRAIN
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿·Depends on the vehicleâ¿¿s speed only (the more speed, the more noise)ï¿·Occurs with all types of driving Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-27 | 106000 POWER TRAIN:AXLE ASSEMBLY
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿·Depends on the vehicleâ¿¿s speed only (the more speed, the more noise)ï¿·Occurs with all types of driving Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-22 | 105300 POWER TRAIN:DRIVELINE:DRIVESHAFT
Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating tempera Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-24 | 350000 EQUIPMENT
APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-04 | 350000 EQUIPMENT
APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-11-27 | 350000 EQUIPMENT
SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-11-27 | 110000 ELECTRICAL SYSTEM
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-11-20 | 060000 ENGINE AND ENGINE COOLING
If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-12-11 | 350000 EQUIPMENT
Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Example: A customer ma Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-10 | 020000 SUSPENSION
Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-10 | 200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-02 | 020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-04 | 060000 ENGINE (PWS)
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-02 | 110000 ELECTRICAL SYSTEM
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-14 | 350000 EQUIPMENT
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-14 | 350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-12-11 | 010000 STEERING
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-12-11 | 162000 STRUCTURE:BODY
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-15 | 120000 EXTERIOR LIGHTING
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-15 | 121000 EXTERIOR LIGHTING:HEADLIGHTS
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-15 | 123000 EXTERIOR LIGHTING:TAIL LIGHTS
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-14 | 220000 SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-11-27 | 110000 ELECTRICAL SYSTEM
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-11-27 | 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-11-20 | 060000 ENGINE AND ENGINE COOLING
If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-10 | 350000 EQUIPMENT
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-03 | 120000 EXTERIOR LIGHTING
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-03 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-03 | 350000 EQUIPMENT
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-24 | 353000 EQUIPMENT:ELECTRICAL
APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-10 | 140000 AIR BAGS
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-14 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-03 | 040000 SERVICE BRAKES, AIR
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-14 | 160000 STRUCTURE
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-20 | 060000 ENGINE AND ENGINE COOLING
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-20 | 070000 FUEL SYSTEM, GASOLINE
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-20 | 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-20 | 350000 EQUIPMENT
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-02-05 | 110000 ELECTRICAL SYSTEM
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-02-15 | 110000 ELECTRICAL SYSTEM
When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the “P” position and the engine s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-02-15 | 116000 ELECTRICAL SYSTEM:IGNITION
When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the “P” position and the engine s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-08-15 | 106000 POWER TRAIN:AXLE ASSEMBLY
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-08-31 | 180000 VEHICLE SPEED CONTROL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-30 | 110000 ELECTRICAL SYSTEM
MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message “Device no longer has access or service.” for the MMS APP installed on android devices starting 8/1/18. Inform the customer that all Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-05 | 105100 POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-05 | 105300 POWER TRAIN:DRIVELINE:DRIVESHAFT
Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-27 | 022110 SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-27 | 160000 STRUCTURE
Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-04 | 021300 SUSPENSION:FRONT:SHOCK ABSORBER
Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. It may be found during maintenance Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-06 | 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
On some vehicles, a sulfur smell or ‘rotten egg’ odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-06 | 110000 ELECTRICAL SYSTEM
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-08 | 060000 ENGINE AND ENGINE COOLING
We write to inform you that certain vehicles are affected by the concern mentioned below. Vehicles affected by this DRW will be visible, June 9, 2018. VIN lists for the DRW14 will be uploaded to MGSS on June 8, 2018. Parts and Warranty in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-27 | 350000 EQUIPMENT
When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to MGSS (RADAR UNIT INSPECTION) for pro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-06 | 060000 ENGINE AND ENGINE COOLING
IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-16 | 350000 EQUIPMENT
MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-06 | 110000 ELECTRICAL SYSTEM
Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTC is stored in memory: U3000:98 – Forward sensing camera (FSC) stops functioning due to temporary high temperatu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-06 | 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTC is stored in memory: U3000:98 – Forward sensing camera (FSC) stops functioning due to temporary high temperatu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-13 | 220000 SEATS
Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-10 | 102000 POWER TRAIN:MANUAL TRANSMISSION
Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or Reverse with no AT related DTCs stored. The symptom can be temporarily repaired using the AT initial Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-13 | 020000 SUSPENSION
Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-13 | 020000 SUSPENSION
Some vehicles may exhibit one or more of the following noises from the front suspension. A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle stand still caused by stick-slip between the front strut b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-14 | 110000 ELECTRICAL SYSTEM
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-14 | 110000 ELECTRICAL SYSTEM
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-14 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-14 | 060000 ENGINE (PWS)
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-14 | 110000 ELECTRICAL SYSTEM
Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tra Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-14 | 110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-14 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-14 | 350000 EQUIPMENT
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-25 | 110000 ELECTRICAL SYSTEM
Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status Monitor/ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-25 | 060000 ENGINE (PWS)
Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status Monitor/ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 180000 VEHICLE SPEED CONTROL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 350000 EQUIPMENT
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 160000 STRUCTURE
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 350000 EQUIPMENT
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 220000 SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 160000 STRUCTURE
When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 030000 SERVICE BRAKES, HYDRAULIC
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 350000 EQUIPMENT
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 350000 EQUIPMENT
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-20 | 353000 EQUIPMENT:ELECTRICAL
ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-20 | 060000 ENGINE (PWS)
ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-20 | 110000 ELECTRICAL SYSTEM
ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-20 | 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-20 | 060000 ENGINE (PWS)
ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-20 | 110000 ELECTRICAL SYSTEM
ELECTRICAL CONCERN AND/OR MULTIPLE DTC’S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-20 | 350000 EQUIPMENT
ELECTRICAL CONCERN AND/OR MULTIPLE DTC’S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-30 | 200000 WHEELS
Some vehicles with accessory installed wheel locks may have had the wrong kit installed using a 21 mm wheel lock key. As of May 01, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Follow the in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-30 | 203000 WHEELS:LUGS/NUTS/BOLTS
Some vehicles with accessory installed wheel locks may have had the wrong kit installed using a 21 mm wheel lock key. As of May 01, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Follow the in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-23 | 151600 SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-23 | 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-08 | 060000 ENGINE (PWS)
If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-03 | 162800 STRUCTURE:BODY:HOOD
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-01 | 121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-01 | 271000 LANE DEPARTURE: WARNING
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-11 | 350000 EQUIPMENT
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-11 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-08 | 350000 EQUIPMENT
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-08 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-08 | 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring System (TPMS) monitors the tire pressure of all four tires Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-11 | 030000 BRAKES (PWS)
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-07 | 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery.TPMS INITIALIZATION PROCESS: When any of the services belo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-11 | 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-08 | 060000 ENGINE (PWS)
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-08-02 | 162300 STRUCTURE:BODY:DOOR
Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-08-17 | 105300 POWER TRAIN:DRIVELINE:DRIVESHAFT
Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-22 | 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded P0524:00 – Engine oil pressure too low This is caused by a drop in engine oil press Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-22 | 070000 FUEL SYSTEM, GASOLINE
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded P0524:00 – Engine oil pressure too low This is caused by a drop in engine oil press Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-05 | 140000 AIR BAGS
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-16 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-05 | 350000 EQUIPMENT
The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-30 | 110000 ELECTRICAL SYSTEM
MAZDA CONNECT SOFTWARE VERSION 59.00.545 AVAILABLE. An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.545. Mazda Requests the MAZDA CONNE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-23 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2018 vehicles built after January 1, 2018 and equipped with Navigation may exhibit one of these concerns after the user inputs an address: A screen pops up that says “House number not found.” After the user selects OK, the system finds Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-16 | 060000 ENGINE AND ENGINE COOLING
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 – Oil pressure switch No. 1 (oil press Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-12 | 100000 POWER TRAIN
Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or Reverse with no AT related DTCs stored. The symptom can be temporarily repaired using the AT initial Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-02 | 100000 POWER TRAIN
The new SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use”ATF-FZ” to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-02 | 060000 ENGINE AND ENGINE COOLING
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-27 | 200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-27 | 030000 BRAKES (PWS)
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-05 | 162700 STRUCTURE:BODY:TRUNK LID
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-05 | 162800 STRUCTURE:BODY:HOOD
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-05 | 162900 STRUCTURE:BODY:ROOF AND PILLARS
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-06 | 162000 STRUCTURE:BODY
Some vehicles may exhibit rust/paint blisters (1) on the surface of the front side sill near the the scuff plates(2). This is likely caused by the driver’s or passenger’s shoe(s) contacting the side sill when stepping in and/or out of the v Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-22 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-02 | 110000 ELECTRICAL SYSTEM
When installing a navigation SD card, the center display may show error message “Invalid SD Card”. This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-04 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-12-04 | 110000 ELECTRICAL SYSTEM
If the BSM control module is replaced, Auto Configuration and BSM Radar Test must be performed: 1. Auto Configuration -When the ignition is switched ON, the blind spot monitoring (BSM) reads the vehicle specification information sent via CA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-12-22 | 110000 ELECTRICAL SYSTEM
Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 – Forward sensing camera (FSC) stops functioning due to temporary high tem Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-12-05 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-12-05 | 060000 ENGINE (PWS)
Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-29 | 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-16 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some customers may complain that the Voice Recognition system does not recognize “Address” or “New Destination” navigation voice commands. This may be caused by faulty navigation SD card software. The SD card has been updated to eliminate t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-10 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some customers may complain that the Voice Recognition system does not recognize “Address” or “NewDestination” navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate thi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-08 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-05 | 020000 SUSPENSION
Some vehicles may exhibit one or more of the following noises from the front suspension. A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle standstill caused by stick-slip between the front strut be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-28 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-02 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2018 vehicles built after January 1, 2018 and equipped with Navigation may exhibit one of these concerns after the user inputs an address: A screen pops up that says “House number not found.” After the user selects OK, the system finds Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-15 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer Rework (DRW) 13 ? Mazda Connect Navigation Concern 2018MY CX-5, CX-3, CX-9, Mazda6, Mazda 3 and MX-5: We write to inform you that certain vehicles are affected by the concern mentioned below. Vehicles affected by this DRW will be vi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-28 | 110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-28 | 350000 EQUIPMENT
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-16 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation S Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-20 | 350000 EQUIPMENT
Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-08 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-26 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-16 | 140000 AIR BAGS
The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-16 | 350000 EQUIPMENT
The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-26 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-22 | 160000 STRUCTURE
When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-22 | 121000 EXTERIOR LIGHTING:HEADLIGHTS
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-22 | 123000 EXTERIOR LIGHTING:TAIL LIGHTS
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-26 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-05 | 353000 EQUIPMENT:ELECTRICAL
When installing a navigation SD card, the center display may show error message “Invalid SD Card”. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-26 | 021300 SUSPENSION:FRONT:SHOCK ABSORBER
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-26 | 022400 SUSPENSION:REAR:SHOCK ABSORBER
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-22 | 020000 SUSPENSION
Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-22 | 350000 EQUIPMENT
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-22 | 220000 SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-19 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-09 | 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-09 | 060000 ENGINE (PWS)
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-05 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some customers may complain that the Voice Recognition system does not recognize “Address” or “New Destination” navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-10-18 | 264000 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM
The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-10-06 | 110000 ELECTRICAL SYSTEM
Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 – Forward sensing camera (FSC) stops functioning due to temporary high tempera Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-10-06 | 030000 BRAKES (PWS)
Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 – Forward sensing camera (FSC) stops functioning due to temporary high tempera Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-10-06 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM
Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 – Forward sensing camera (FSC) stops functioning due to temporary high tempera Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-10-05 | 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or Reverse with no AT related DTCs stored. The symptom can be temporarily repaired using the AT initial Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-10-05 | 030000 BRAKES (PWS)
Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or Reverse with no AT related DTCs stored. The symptom can be temporarily repaired using the AT initial Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-18 | 110000 ELECTRICAL SYSTEM
Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Instrument Cluster Multi-Information D Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-18 | 120000 EXTERIOR LIGHTING
Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Instrument Cluster Multi-Information D Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-23 | 110000 ELECTRICAL SYSTEM
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-09 | 110000 ELECTRICAL SYSTEM
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-09 | 121000 EXTERIOR LIGHTING:HEADLIGHTS
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-09 | 160000 STRUCTURE
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-07 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-07 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-08 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. For Mazda6 and CX-5, the check engine light may illuminate with the DTC P011A Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-24 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded. P0524:00 – Engine oil pressure too low. This is caused by a drop in engine oil pre Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-12 | 118000 ELECTRICAL SYSTEM:SOFTWARE
All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-26 | 353000 EQUIPMENT:ELECTRICAL
Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-26 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-21 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Instrument Cluster Multi-Information D Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-21 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Instrument Cluster Multi-Information D Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-21 | 353000 EQUIPMENT:ELECTRICAL
Some customers may complain about the “wrong” phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-21 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some customers may complain about the “wrong” phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-06 | 131000 VISIBILITY:WINDSHIELD
CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-06 | 121000 EXTERIOR LIGHTING:HEADLIGHTS
High Beam Control (HBC) system frequently asked questions (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-06 | 263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-06 | 273000 LANE DEPARTURE: BLIND SPOT DETECTION
Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-06 | 270000 LANE DEPARTURE
Lane Departure Warning System (LDWS) frequently asked questions (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-06 | 030000 BRAKES (PWS)
Smart City Brake Support (SCBS) frequently asked questions (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
2018 MAZDA Mazda3
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