2018 KIA Soul EV Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

4 Recalls for 2018 KIA Soul EV

Recall Date	Component	Summary
1970-01-01	POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)	Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park ‘P’ position and the parking brake is not applied while the vehicle is powered on. Remedy: Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
1970-01-01	ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY	Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving. Remedy: Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC267.
1970-01-01	AIR BAGS	Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash. Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC226.
2022-01-25	AIR BAGS	Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash. Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters are expected to be mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC226.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2018 KIA Soul EV

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Date			Component

3 Complaints submitted to NHTSA for 2018 KIA Soul EV

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Date			Component
2023-05-31			ELECTRICAL SYSTEM,ENGINE ODI Number: 11524680
2023-08-09			POWER TRAIN ODI Number: 11537405
2023-11-13			ELECTRICAL SYSTEM ODI Number: 11554850

Is the government investigating the safety of your vehicle? Find out here.

2 Investigations for 2018 KIA Soul EV

On july 2, 2020, kia america inc. (kia) filed safety recall 20v-389 for model year (my) 2015-2016 kia soul ev vehicles. this recall was in response to allegations of unintended vehicle movement while in park and provided updated electronic control unit software for the electronic parking brake logic as the remedy. the updated logic, which was included during production for my 2017-2019 kia soul ev vehicles, automatically activates the electronic parking brake when the vehicle is powered off while the gear shift lever is in the park position. on september 10, 2023, the office of defects investigation (odi) opened a recall query (rq23-005) to investigate allegations of unintended vehicle movement while in park in my 2015-2019 kia soul ev vehicles. at the time that the investigation was opened, odi had received 3 vehicle owner questionnaires (voqs) and additional early warning reporting data involving reports of unintended vehicle movement in my 2017-2018 kia soul ev vehicles. one of the voqs submitted to odi reported a rollaway collision with a fire hydrant, which occurred after the operator had parked and exited the vehicle. following the opening of this recall query, odi and kia participated in a joint inspection the vehicle which had been involved in a rollaway collision. during the inspection, the subject vehicle exhibited the alleged defect, rolling both forwards and backwards while shifted into park with the electronic parking brake not engaged. the subject vehicle's electronic parking brake logic performed as designed during the inspection and the vehicle experienced no unintended movement while the electronic parking brake was engaged. in its november 21, 2023 response to odi's information request, kia provided customer complaint and warranty claim data for 19 unique vins which relate to the alleged defect in the subject vehicles. kia separately made odi aware of one additional allegation of vehicle rollaway that resulted in a collision with another vehicle. this collision was reported to kia following their cutoff date for the information request response. kia stated that based on its investigation, the subject vehicles' parking mechanism can be damaged if the gear shift lever is shifted to park prior to coming to a complete stop. if the parking mechanism is damaged and the electronic parking brake is not engaged, unintended vehicle movement while in park may occur. however, based on odi's analysis of the available information, it is apparent that not all allegations of the subject defect which have been investigated by kia have had evidence that the parking mechanism was damaged. at this time, the root cause of the alleged defect is not yet confirmed. on october 19, 2023 kia filed safety recall 23v-724 for my 2015-2019 kia soul ev vehicles. the new recall remedy provides update electronic parking brake logic that automatically activates the electronic parking brake when the gear shift lever is in the park position, regardless of whether the vehicle is powered on or off. at this time, nhtsa has not received any reports of electronic parking brake failure for the subject vehicles, but will continue to monitor following this investigation. in view of the recall action being taken by kia, odi is closing this recall query. the agency reserves the right to take additional action if warranted by future circumstances. to review the reports cited in the closing resume odi report identification number document, go to nhtsa.gov.

Date Opened	Date Closed	Component
2023-09-10	2024-01-16	POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
2023-01-27	2023-08-07	ELECTRICAL SYSTEM:PROPULSION SYSTEM

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

36 Service Alerts for 2018 KIA Soul EV

Date	Description
2025-03-20	ELECTRICAL SYSTEM TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) – This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-07	070000 FUEL SYSTEM, GASOLINE TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-07	110000 ELECTRICAL SYSTEM TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-06	010000 STEERING TECHNICAL SERVICE BULLETIN: REPLACEMENT OF MOBIS C-MDPS SMALL BEARING – This bulletin provides the procedure to replace the small bearing of the Column Motor Driven Power Steering (C-MDPS) unit on the vehicles listed below, which may exhibi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-05	010000 STEERING TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-13	120000 EXTERIOR LIGHTING TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-13	160000 STRUCTURE TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-19	110000 ELECTRICAL SYSTEM TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-03	110000 ELECTRICAL SYSTEM PITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) – This pitstop provides information regarding front radar sensor alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-03	260000 FORWARD COLLISION AVOIDANCE PITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) – This pitstop provides information regarding front radar sensor alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-04	130000 VISIBILITY PIT STOP: A/C DYE FOR E-COMPRESSOR EQUIPPED VEHICLES – This bulletin provides information on the proper non-conductive A/C system leak detection dye to be used in all EV, HEV, and PHEV models equipped with an electric A/C compressor. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-25	010000 STEERING TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-25	010000 STEERING TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black ba Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-25	060000 ENGINE AND ENGINE COOLING TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black ba Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-25	110000 ELECTRICAL SYSTEM TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black ba Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-04	010000 STEERING TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-04	060000 ENGINE AND ENGINE COOLING TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-04	110000 ELECTRICAL SYSTEM TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-07	035000 SERVICE BRAKES, HYDRAULIC:FLUID TECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-07	350000 EQUIPMENT TECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING – This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-25	034510 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER PITSTOP – BRAKE CALIPER LEAK INSPECTION – This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-25	350000 EQUIPMENT PITSTOP – BRAKE CALIPER LEAK INSPECTION – This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-03	110000 ELECTRICAL SYSTEM TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR – This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-03	353000 EQUIPMENT:ELECTRICAL TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR – This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-03	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR – This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (PS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-10-15	010000 STEERING TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING – This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-21	120000 EXTERIOR LIGHTING TECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT – This bulletin provides information regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may exhibi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-23	030000 SERVICE BRAKES, HYDRAULIC TECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING – This bulletin has been revised to include additional information. This bulletin provides the repair procedure for the Integrated Brake Actuation Unit (iBAU) system Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-26	010000 STEERING TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING – This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor D Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-26	060000 ENGINE AND ENGINE COOLING TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING – This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor D Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-26	356000 EQUIPMENT ADAPTIVE/MOBILITY TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING – This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor D Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-14	114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL TSBCHA098: IBAU SYSTEM REPAIR GUIDE FOR NOISE AND AIR BLEEDING – This bulletin provides the repair guide for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2019MY Kia EV/Hybrid/Plug-In Hybrid vehicles listed (see table), whi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-17	110000 ELECTRICAL SYSTEM TSB: PARASITIC DRAW INSPECTION AND REAR DOOR LATCH REPLACEMENT – This bulletin provides the procedure to inspect for a parasitic draw and, if necessary, replace one or both rear door latches on some of the following vehicles which may exper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-17	114300 ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK TSB: PARASITIC DRAW INSPECTION AND REAR DOOR LATCH REPLACEMENT – This bulletin provides the procedure to inspect for a parasitic draw and, if necessary, replace one or both rear door latches on some of the following vehicles which may exper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-17	170000 LATCHES/LOCKS/LINKAGES TSB: PARASITIC DRAW INSPECTION AND REAR DOOR LATCH REPLACEMENT – This bulletin provides the procedure to inspect for a parasitic draw and, if necessary, replace one or both rear door latches on some of the following vehicles which may exper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-28	030000 SERVICE BRAKES, HYDRAULIC TSBCHA098_R1: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING – This bulletin has been revised to include additional information. This bulletin provides the repair procedure for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018 KIA Soul EV

4 Recalls for 2018 KIA Soul EV

0 Complaints sent to the Center for Auto Safety for 2018 KIA Soul EV

3 Complaints submitted to NHTSA for 2018 KIA Soul EV

2 Investigations for 2018 KIA Soul EV

36 Service Alerts for 2018 KIA Soul EV

2018 KIA Soul EV

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2018 KIA Soul EV

4 Recalls for 2018 KIA Soul EV

0 Complaints sent to the Center for Auto Safety for 2018 KIA Soul EV

3 Complaints submitted to NHTSA for 2018 KIA Soul EV

Complaint Details

Complaint Details

Complaint Details

2 Investigations for 2018 KIA Soul EV

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36 Service Alerts for 2018 KIA Soul EV

2018 KIA Soul EV

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