2017 RAM ProMaster City

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

3 Recalls for 2017 RAM ProMaster City

Recall Date Component Summary
2017-12-21 EQUIPMENT

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button ‘Pindicator’ Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Remedy:

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on “Product Safety Recall” for more information. Chrysler’s number for this recall is T82.

2017-09-26 EQUIPMENT:OTHER:LABELS

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information
on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or “None” designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, “Tire Selection and Rims.”

Remedy:

Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is T62.

2016-12-28 AIR BAGS:SIDE/WINDOW

Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.

Remedy:

Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is S95.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2017 RAM ProMaster City

skip to NHTSA complaints

Date Component  

10 Complaints submitted to NHTSA for 2017 RAM ProMaster City

skip to CAS complaints

Date Component  
2021-03-17 ENGINE
ODI Number: 11403469
2021-02-04 ELECTRICAL SYSTEM
ODI Number: 11394730
2021-02-01 ENGINE
ODI Number: 11390990
2019-08-01 ELECTRICAL SYSTEM | ENGINE | UNKNOWN OR OTHER
ODI Number: 11241135
2018-08-16 VISIBILITY/WIPER
ODI Number: 11120428
2018-02-07 EXTERIOR LIGHTING | UNKNOWN OR OTHER | VISIBILITY/WIPER
ODI Number: 11067425
2018-10-16 EXTERIOR LIGHTING
ODI Number: 11140542
2018-01-26 VISIBILITY/WIPER
ODI Number: 11065216
2018-01-27 STRUCTURE:BODY
ODI Number: 11065393
2017-11-02 ELECTRICAL SYSTEM
ODI Number: 11042581
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2017 RAM ProMaster City

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

223 Service Alerts for 2017 RAM ProMaster City

Date Description
2017-03-29 020000 SUSPENSION

FRT and Cargo Door Latches and External Handles. External handle non functional due to latch cable link coming off the handle. Latch Binding/external handle binding. Before replacing dealer should call/contact Mario Cano at cell (248) 70

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-29 180000 VEHICLE SPEED CONTROL

FRT and Cargo Door Latches and External Handles. External handle non functional due to latch cable link coming off the handle. Latch Binding/external handle binding. Before replacing dealer should call/contact Mario Cano at cell (248) 70

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-29 220000 SEATS

FRT and Cargo Door Latches and External Handles. External handle non functional due to latch cable link coming off the handle. Latch Binding/external handle binding. Before replacing dealer should call/contact Mario Cano at cell (248) 70

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-29 162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-15 070000 FUEL SYSTEM, GASOLINE

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-31 350000 EQUIPMENT

Job aid – If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-31 356000 EQUIPMENT ADAPTIVE/MOBILITY

Job aid – If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-31 350000 EQUIPMENT

Job aid – If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-08 030000 BRAKES (PWS)

A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-01 103610 POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS

Fan Module, Radiator Cooling Before replacing the fan engine cooling fan replacement 68360299A$ for vehicles built after Oct. 20, 2016 please call Josh Langmesser @ cell (248) 821-5946. If a response is not received within 15 minutes, pr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-01 350000 EQUIPMENT

Fan Module, Radiator Cooling Before replacing the fan engine cooling fan replacement 68360299A$ for vehicles built after Oct. 20, 2016 please call Josh Langmesser @ cell (248) 821-5946. If a response is not received within 15 minutes, pro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-01 356000 EQUIPMENT ADAPTIVE/MOBILITY

Fan Module, Radiator Cooling Before replacing the fan engine cooling fan replacement 68360299A$ for vehicles built after Oct. 20, 2016 please call Josh Langmesser @ cell (248) 821-5946. If a response is not received within 15 minutes, pro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-08 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-08 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-01 060000 ENGINE AND ENGINE COOLING

Fan Module, Radiator Cooling Before replacing the fan engine cooling fan replacement 68360299A$ for vehicles built after Oct. 20, 2016 please call Josh Langmesser @ cell (248) 821-5946. If a response is not received within 15 minutes, pr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-14 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Customer Satisfaction Notification W80 Oil Consumption Inspection

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-16 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Customer Complaint May Include Engine Oil Leak Or Consumption

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-09 110000 ELECTRICAL SYSTEM

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-31 060000 ENGINE AND ENGINE COOLING

Customer complaint may include engine oil leak/consumption.

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2021-02-12 060000 ENGINE AND ENGINE COOLING

Customer Satisfaction Notification W80 Oil Consumption Inspection (Revision 2)

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2021-02-04 060000 ENGINE AND ENGINE COOLING

Customer Satisfaction Notification W80 Oil Consumption Inspection (Revision 1)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-14 060000 ENGINE AND ENGINE COOLING

Customer Satisfaction Notification W80 Oil Consumption Inspection

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-18 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Repair Eligibility For Ram Promaster Recalls BusinessLink Dealers Only

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-23 060000 ENGINE (PWS)

2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-16 060000 ENGINE (PWS)

2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-01 060000 ENGINE AND ENGINE COOLING

2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-30 118430 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP

Blind Spot Or Park Assist Warnings, False Activation

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-30 118530 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING

Blind Spot Or Park Assist Warnings, False Activation

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-12 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-12 080000 FUEL SYSTEM, DIESEL

Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-05-12 350000 EQUIPMENT

Oil Leak From The Front Timing Gear Housing Gasket. (Note: ETL, ETK, ETM, ETN Diesel Engines)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-06-17 356000 EQUIPMENT ADAPTIVE/MOBILITY

Replacement BCM Will Not Proxi Align

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2020-02-26 110000 ELECTRICAL SYSTEM

Key Programming, Security Pin Request, Pin Invalid

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2020-02-26 350000 EQUIPMENT

Key Programming, Security Pin Request, Pin Invalid

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2020-04-21 070000 FUEL SYSTEM, GASOLINE

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

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2020-04-22 110000 ELECTRICAL SYSTEM

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-22 350000 EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-04 116000 ELECTRICAL SYSTEM:IGNITION

2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-04 350000 EQUIPMENT

2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-30 160000 STRUCTURE

Disinfectant Solution Recommended for COVID-19

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2020-04-30 350000 EQUIPMENT

Disinfectant Solution Recommended for COVID-19

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-04 110000 ELECTRICAL SYSTEM

2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-04 350000 EQUIPMENT

2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-19 350000 EQUIPMENT

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-19 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-04 110000 ELECTRICAL SYSTEM

2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find tha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-04-17 010000 STEERING

Hands On Steering Wheel Message In EVIC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-20 160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-20 160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-20 350000 EQUIPMENT

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-16 110000 ELECTRICAL SYSTEM

MODULE, Body Controller Prior to replacing any Body Control Module (BCM), please call Craig Cowing at (248) 309-7956 for root cause assistance. If no response in 15 minutes, proceed with repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-16 160000 STRUCTURE

MODULE, Body Controller Prior to replacing any Body Control Module (BCM), please call Craig Cowing at (248) 309-7956 for root cause assistance. If no response in 15 minutes, proceed with repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-01 070000 FUEL SYSTEM, GASOLINE

wiTECH Small Leak Verification Test (SLVT) – P0456-EVAP SYSTEM SMALL LEAK

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-01 060000 ENGINE (PWS)

wiTECH Small Leak Verification Test (SLVT) – P0456-EVAP SYSTEM SMALL LEAK

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-11-20 350000 EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-18 060000 ENGINE AND ENGINE COOLING

Revised Customer Satisfaction Notification V54 Engine Cooling Fan

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-16 100000 POWER TRAIN

Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. A customer or technician may notice one or more of the following:Battery acid d

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-16 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. A customer or technician may notice one or more of the following:Battery acid d

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-11 020000 SUSPENSION

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the pa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-02 150000 SEAT BELTS

SEAT BELT, Retractor Prior to replacing any Seat Belt, please take a video of customer concern so it can be better understood prior to replacing. Please send video to the following e-mail address: [email protected]. Please refere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-08-07 350000 EQUIPMENT

RADIO [RES] – New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-08-07 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

RADIO [RES] – New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-07 350000 EQUIPMENT

POWER DISTRIBUTION CENTER – INTELLIGENT POWER

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2019-05-07 100000 POWER TRAIN

Transmission ? With Torque Converter

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2019-05-14 100000 POWER TRAIN

Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. A customer or technician may notice one or more of the following:Battery acid d

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-14 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery Acid Leaking on Transmission Pan This bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. A customer or technician may notice one or more of the following:Battery acid d

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-22 350000 EQUIPMENT

Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-17 350000 EQUIPMENT

Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-17 060000 ENGINE (PWS)

Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-20 350000 EQUIPMENT

Head-Cylinder

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2019-05-20 060000 ENGINE (PWS)

Head-Cylinder

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2019-05-20 060000 ENGINE (PWS)

Head-Cylinder

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2019-05-17 070000 FUEL SYSTEM, GASOLINE

Tube- Fuel Filler

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2019-05-16 350000 EQUIPMENT

Engine Oil- OW20

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2019-05-16 060000 ENGINE (PWS)

Engine Oil- OW20

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2019-05-29 350000 EQUIPMENT

Warranty Operations Newsletter ? Volume 5, Issue 5

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2019-05-08 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

TAILPIPE – EXHAUST

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-07 162300 STRUCTURE:BODY:DOOR

Panel Assembly-Door Trim

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-01 350000 EQUIPMENT

Warranty Operations Newsletter Volume 5, Issue 4

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2019-05-29 350000 EQUIPMENT

Actuator-Multiaitr

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2019-05-29 350000 EQUIPMENT

Bin- Storage

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2019-05-29 350000 EQUIPMENT

Mat Kit- Floor Front

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2019-05-22 162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Latch- Front Door

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2019-05-22 350000 EQUIPMENT

Latch- Front Door

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2019-05-22 200000 WHEELS

Molding-Wheel Plane

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2019-05-22 350000 EQUIPMENT

Molding-Wheel Plane

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2019-05-22 100000 POWER TRAIN

Power Transfer Unit

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2019-05-22 350000 EQUIPMENT

Power Transfer Unit

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-22 132000 VISIBILITY:GLASS, SIDE/REAR

Run-Front Door Glass

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-22 162300 STRUCTURE:BODY:DOOR

Run-Front Door Glass

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2019-05-22 350000 EQUIPMENT

Sensor-nitrous oxlde

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2019-05-22 060000 ENGINE (PWS)

Sensor-nitrous oxlde

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2019-05-21 350000 EQUIPMENT

Damper-Steering

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2019-05-21 060000 ENGINE (PWS)

Damper-Steering

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2019-05-15 070000 FUEL SYSTEM, GASOLINE

Tube- Fuel Filler

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2019-05-14 060000 ENGINE (PWS)

Engine Oil- OW20

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2019-05-10 274200 LANE DEPARTURE: LANE KEEP: STEERING ASSIST

Module-Parking Assist

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-10 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Outlet- Air conditioning & heater

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2019-05-06 160000 STRUCTURE

FASCIA – REAR

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2019-05-06 162200 STRUCTURE:BODY:BUMPERS

FASCIA – REAR

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2019-05-01 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

ASH RECEIVER – INSTRUMENT PANEL

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-15 350000 EQUIPMENT

ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 – [email protected] Ron Dallison (248-292-9510) ron.dallison@fcagrou

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-05-15 060000 ENGINE (PWS)

ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 – [email protected] Ron Dallison (248-292-9510) ron.dallison@fcagrou

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-01 350000 EQUIPMENT

Warranty Operations Newsletter Volume 1, Issue 6

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-01 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Operations Newsletter Volume 1, Issue 6

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-19 071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Title 68146401AA: Tube – Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-12 350000 EQUIPMENT

Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-12 350000 EQUIPMENT

Title Win Kit – Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-12 353000 EQUIPMENT:ELECTRICAL

Title Win Kit – Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-06 091130 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

Title Inspection and return of PN 68210332AA – FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-06 355100 EQUIPMENT:OTHER:LABELS

Title Inspection and return of PN 68210332AA – FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-27 220000 SEATS

Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat covers and seat cover repairs.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-06 176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:6

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-22 140000 AIR BAGS

STOP SALE SafetyRecall R47 – Side Airbag Inflatable Curtain (SABIC)- Dealer Notification

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-21 220000 SEATS

Safety Recall R23 – REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE – Dealer Notification

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-12 034530 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

Inspection and Return: Brake Rotor – PN 04779712AA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-06 200000 WHEELS

Return: Molding Kit – Wheel Lip Opening

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-06 350000 EQUIPMENT

Return: Molding Kit – Wheel Lip Opening

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-17 030000 BRAKES (PWS)

Title Inspection and Return: Hydro-Booster, – Power Brake. Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-18 350000 EQUIPMENT

Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing par

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-23 060000 ENGINE (PWS)

Title Filter – Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Repla

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-22 350000 EQUIPMENT

Title 68260866AB: Module Kit – Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part num

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-14 130000 VISIBILITY

Windshield Wiper Blade/Element Maintenance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-14 131000 VISIBILITY:WINDSHIELD

Windshield Wiper Blade/Element Maintenance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-14 136000 VISIBILITY:WINDSHIELD WIPER/WASHER

Windshield Wiper Blade/Element Maintenance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-23 130000 VISIBILITY

Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors. To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-23 350000 EQUIPMENT

Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors. To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-22 198000 TIRES:TEMPORARY/EMERGENCY SPARE TIRE

Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mou

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-09 185000 VEHICLE SPEED CONTROL:CRUISE CONTROL

Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-08 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue wi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-28 010000 STEERING

Title 68245351AB: Switch – Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing par

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-28 011000 STEERING: STEERING WHEEL/HANDLE BAR

Title 68245351AB: Switch – Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing par

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-23 162300 STRUCTURE:BODY:DOOR

Title 05182600AC: Molding Assy – RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-19 140000 AIR BAGS

Title Control Module – Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-10-19 140100 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Title Control Module – Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-27 160000 STRUCTURE

Molding Sill-Rear

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-27 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Inspection and Return: 68261532AA: Evaporator – Air Conditioning

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-26 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Inspection and Return: Motor – Window Regulator,Frt. &Rear Door

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-24 123000 EXTERIOR LIGHTING:TAIL LIGHTS

TAILLIGHT.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-20 034530 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

Inspection and Return:Brake Rotor-52121050AA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-20 045300 SERVICE BRAKES, AIR:DISC:ROTOR

Inspection and Return:Brake Rotor-52121050AA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-18 162300 STRUCTURE:BODY:DOOR

Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING LT:04805839AD

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-17 034530 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

Inspection and Return: Brake Rotor – PN 04779884AC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-14 034530 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

Inspection and Return: Brake Rotor – PN 68188899AA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-12 100000 POWER TRAIN

Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do no

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-12 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do no

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-07 350000 EQUIPMENT

Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then cont

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-07 356000 EQUIPMENT ADAPTIVE/MOBILITY

Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then cont

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-06 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-05 010000 STEERING

Pump – Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings ar

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-05 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM

Pump – Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings ar

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-20 150000 SEAT BELTS

Safety Recall R35 Reprogram Occupant Restraint Control Module – Dealer Notification

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-05-04 350000 EQUIPMENT

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/1

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-05-03 350000 EQUIPMENT

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return su

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-08 150000 SEAT BELTS

Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-29 162300 STRUCTURE:BODY:DOOR

FRT and Cargo Door Latches and External Handles. External handle non functional due to latch cable link coming off the handle. Latch Binding/external handle binding. Before replacing dealer should call/contact Mario Cano at cell (248) 705-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-29 162300 STRUCTURE:BODY:DOOR

Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-15 060000 ENGINE AND ENGINE COOLING

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-01 150000 SEAT BELTS

Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-08 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-08 110000 ELECTRICAL SYSTEM

Hands Free Module – CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT – do not reset the HFM, clear codes or perform a battery reset b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-08 110000 ELECTRICAL SYSTEM

Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-10 350000 EQUIPMENT

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identif

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-10 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

68085119AE,Inspect and Return: Exhaust Pipe Assy – Frt W/Catalytic Converter You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachme

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-17 116000 ELECTRICAL SYSTEM:IGNITION

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-17 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-17 350000 EQUIPMENT

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-15 350000 EQUIPMENT

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 6

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-05-03 350000 EQUIPMENT

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect part

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-05-06 350000 EQUIPMENT

You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 8221471

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-11 110000 ELECTRICAL SYSTEM

Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lam

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-11 120000 EXTERIOR LIGHTING

Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lam

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-06-28 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

RA2 Radio 5″ Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, retur

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-06-21 350000 EQUIPMENT

Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet fortechnician use.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-06-21 060000 ENGINE AND ENGINE COOLING

Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interfac

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-31 100000 POWER TRAIN

Job aid – If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-21 131000 VISIBILITY:WINDSHIELD

55395241AG Weatherseal – Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot u

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-17 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

04589131AG, 04589243AG – Inspect and Return: Liftgate – Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attac

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-17 174200 LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

04589131AG, 04589243AG – Inspect and Return: Liftgate – Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attac

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-27 330000 INTERIOR LIGHTING

Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 570105

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-27 350000 EQUIPMENT

Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 570105

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-29 220000 SEATS

Recliner – Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.R

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-29 350000 EQUIPMENT

Recliner – Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.R

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-31 350000 EQUIPMENT

Shop Certification Program Guidelines

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-15 350000 EQUIPMENT

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-15 350000 EQUIPMENT

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please ret

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-08-10 180000 VEHICLE SPEED CONTROL

P/N 68111384AB: Inspect &Return: Switch – Speed Control You have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of July 20th 2016. Reference pictu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-08-10 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

05187880AC – Inspect and Return: Relay Assy – Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for ident

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-08-10 060000 ENGINE (PWS)

05187880AC – Inspect and Return: Relay Assy – Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for ident

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-22 170000 LATCHES/LOCKS/LINKAGES

Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 6

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-22 220000 SEATS

Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 6

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-17 350000 EQUIPMENT

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-17 121000 EXTERIOR LIGHTING:HEADLIGHTS

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-17 350000 EQUIPMENT

You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-29 162900 STRUCTURE:BODY:ROOF AND PILLARS

Cover – Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-29 350000 EQUIPMENT

Cover – Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-29 070000 FUEL SYSTEM, GASOLINE

Housing Assy – Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,6

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-29 071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Housing Assy – Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,6

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-01 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

DAPAP Requirements – Addition of Exterior Mirrors (Rev. A)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-22 350000 EQUIPMENT

Vehicle Restriction Program – Cummins Enhanced Customer Satisfaction (ECS)

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2017-03-17 350000 EQUIPMENT

Essential Flash Management

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2016-06-15 350000 EQUIPMENT

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please ret

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-07-06 060000 ENGINE AND ENGINE COOLING

Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-08 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery – Transmitter For vehicles within 12 Months in Service which have a “FOB Battery Low” message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not remove

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-06-14 181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected d

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-06-07 136000 VISIBILITY:WINDSHIELD WIPER/WASHER

Washer Fluid Level Sensor Prior to replacing this part due to “Low Washer Fluid” tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-08-06 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

68103256AGReturn: Line Assy – A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256AG packaged before 2016/08/01. Please return su

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-08-05 160000 STRUCTURE

68160775AB: Inspect and Return: Switch – Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identify

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-08-05 162300 STRUCTURE:BODY:DOOR

68160775AB: Inspect and Return: Switch – Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identify

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-08-05 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

68160775AB: Inspect and Return: Switch – Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identify

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-15 060000 ENGINE AND ENGINE COOLING

Return: ALTERNATOR – ENGINE You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively wh

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-15 060000 ENGINE (PWS)

Return: ALTERNATOR – ENGINE You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively wh

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-14 110000 ELECTRICAL SYSTEM

R4801865AC Alternator Assy – 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-31 103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

Job aid – If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014-08-01 350000 EQUIPMENT

STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repai

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2013-03-20 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

82212076, 82203694 – Fabric Cleaner This “fabric cleaner” is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-11-19 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Flash: Transmission Drivability And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. This software update works in conjunction with the Powertrain Control M

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-11-19 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Up

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-11-30 356000 EQUIPMENT ADAPTIVE/MOBILITY

RESISTOR- Blower Motor, Blower Motor, Any AC Line, Compressor, Condenser For VM bodies ONLY; Prior to replacing this part, Please contact Karl Sonnenberg at Cell (248) 563-7740 prior to replacing the component. If you do not receive a re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-11-30 105200 POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT

Shaft, Axle Half Clunking noise at low speed due to worn Half Shaft, CV Joint or Tripod Joint. Prior to any work or replacement of the part, please contact: Mike Perion @ cell: (248) 420-9016. If you don’t receive a call back within 15 m

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-09-20 100000 POWER TRAIN

Transmission If are working on a vehicle with a transmission concern that has DTC U0402 please call Jason LeBeau at (248) 613-7488 prior to working on the unit. If Jason cannot be reached within 15 minutes proceed with the repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-09-06 350000 EQUIPMENT

Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-09-06 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017 RAM ProMaster City

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