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2017 PORSCHE Cayenne
1 Recalls for 2017 PORSCHE Cayenne
| Recall Date | Component | Summary |
|---|---|---|
| 2018-11-28 | EQUIPMENT | Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have been sewn with incorrect thread, possibly resulting in the strap seams tearing and the ski bag being unsecured in the event of a crash. Remedy: Porsche will notify owners, and dealers will replace the ski bags, free of charge. The recall began January 10, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is AJ12. |
0 Complaints sent to the Center for Auto Safety for 2017 PORSCHE Cayenne
| Date | Component |
|---|
3 Complaints submitted to NHTSA for 2017 PORSCHE Cayenne
| Date | Component | |||
|---|---|---|---|---|
| 2020-09-18 |
FUEL/PROPULSION SYSTEM
ODI Number: 11359767 | |||
| 2019-10-01 |
UNKNOWN OR OTHER
ODI Number: 11265503 | |||
| 2018-01-10 |
SERVICE BRAKES | STRUCTURE:BODY | UNKNOWN OR OTHER
ODI Number: 11061958 |
0 Investigations for 2017 PORSCHE Cayenne
| Date Opened | Date Closed | Component |
|---|
271 Service Alerts for 2017 PORSCHE Cayenne
| Date | Description |
|---|---|
| 2022-07-06 | 060000 ENGINE AND ENGINE COOLING
Instructions on advanced technical information for vehicles with 3G VTS – engine start inhibited and fault code present. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-06 | 350000 EQUIPMENT
Instructions on advanced technical information for vehicles with 3G VTS – engine start inhibited and fault code present. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-12 | 060000 ENGINE AND ENGINE COOLING
Special tools information for the Cayenne valve spring tools. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-30 | 060000 ENGINE AND ENGINE COOLING
Overview of approved engine C40 engine oils for all Porsche models using this oil. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-27 | 350000 EQUIPMENT
Special tools and equipment for the VAG 1561 storage kit in foam with blades Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-30 | 060000 ENGINE AND ENGINE COOLING
Overview of approved engine C30 oils for Porsche models using C30 oils. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-30 | 060000 ENGINE AND ENGINE COOLING
Overview of approved engine C20 engine oils for all Porsche models using this oil. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-30 | 060000 ENGINE AND ENGINE COOLING
Instructions on the manufacturers certificate for approve Porsche A40 engine oils. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-08 | 350000 EQUIPMENT
Instructions on special tools and equipment for drawer 19 foam insert release. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-08 | 350000 EQUIPMENT
Instructions on special tools and equipment – locally available tool. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-07 | 110000 ELECTRICAL SYSTEM
Installation and conversion instructions for the Cayenne. PCM3.1 – Navigation Update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-07 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Installation and conversion instructions for the Cayenne. PCM3.1 – Navigation Update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-24 | 020000 SUSPENSION
Technical information – adjust values for suspension alignment: using current values and observing specifcations. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-16 | 110000 ELECTRICAL SYSTEM
Information on WMM7 – replacing VTS control unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-03 | 110000 ELECTRICAL SYSTEM
Technical information for WMM7 – replacing VTS control unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-03 | 354000 EQUIPMENT:MECHANICAL
Technical information for WMM7 – replacing VTS control unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-02 | 060000 ENGINE AND ENGINE COOLING
Engine symptom – loose/broken screws and oil leaks in the area of the chain housing cover and/or camshaft phaser. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-02 | 350000 EQUIPMENT
Engine symptom – loose/broken screws and oil leaks in the area of the chain housing cover and/or camshaft phaser. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-30 | 110000 ELECTRICAL SYSTEM
Advanced technical information for WMM7. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-30 | 350000 EQUIPMENT
Advanced technical information for WMM7. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-30 | 030000 BRAKES (PWS)
Advanced technical information for a brake squeal. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-08 | 350000 EQUIPMENT
Information for recall campaign WMM7 replacing VTS control unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-08 | 110000 ELECTRICAL SYSTEM
Information for recall campaign WMM7 replacing VTS control unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-25 | 110000 ELECTRICAL SYSTEM
Technical information on spare parts requirements – inner actuating mechanism for rear door opener. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-25 | 350000 EQUIPMENT
Technical information on spare parts requirements – inner actuating mechanism for rear door opener. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-24 | 060000 ENGINE AND ENGINE COOLING
Instructions on the manufacturers certificate for allocation of approved engine oils up until MY2020. (starting back at MY1984). An overview of the approved engine oils. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-30 | 350000 EQUIPMENT
Warranty information on timing chain cover repairs. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-14 | 110000 ELECTRICAL SYSTEM
Symptom based workshop manual information – eliminating symptoms in body interior: Re-calibrating Surround View Camera Control Unit (for I-no. 8A4) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-14 | 130000 VISIBILITY
Symptom based workshop manual information – eliminating symptoms in body interior: Re-calibrating Surround View Camera Control Unit (for I-no. 8A4) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-26 | 350000 EQUIPMENT
List of approved C20 style engine oils for classic and new Porsche models since 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-18 | 110000 ELECTRICAL SYSTEM
Technical information for WMJ6 – re-programing and/or coding seat control unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-18 | 220000 SEATS
Technical information for WMJ6 – re-programing and/or coding seat control unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-14 | 130000 VISIBILITY
Special tools information regarding the surround view calibration mats. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-13 | 110000 ELECTRICAL SYSTEM
Special tools information for a map service update for PCM4 and PCM5. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-10 | 060000 ENGINE AND ENGINE COOLING
Information for oil leak on cylinder head cover: insert microencapsulated self-locking screw. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-03 | 355100 EQUIPMENT:OTHER:LABELS
Information for PIWIS tester update. #40.750.000 & .030 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-03 | 980000 UNKNOWN OR OTHER
Information for PIWIS tester update. #40.750.000 & .030 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-03 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Information for PIWIS tester update. #40.750.000 & .030 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-23 | 110000 ELECTRICAL SYSTEM
Technical information on WMM7 – replacing VTS control unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-16 | 350000 EQUIPMENT
Special tools information for logo templates and exchangeable inserts. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-03 | 350000 EQUIPMENT
Special tools information for coolant cart foam update. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-26 | 350000 EQUIPMENT
Special tools information for a new contact surface cleaning set. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-26 | 350000 EQUIPMENT
Special tools for new Cayenne and Panamera engine tools. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-26 | 060000 ENGINE (PWS)
Special tools for new Cayenne and Panamera engine tools. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-30 | 350000 EQUIPMENT
Resubmitting at request of Mr. Bernard Hardgrave. Advanced technical information on brake fluid for all Porsche vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-16 | 110000 ELECTRICAL SYSTEM
Resubmitting at request of Mr. Bernard Hardgrave. Information on fogging lighting components. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-07-26 | 350000 EQUIPMENT
Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-07-26 | 117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-31 | 060000 ENGINE AND ENGINE COOLING
List of approved engine C30 engine oils for all Porsche vehicles using C30 oil. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-31 | 060000 ENGINE AND ENGINE COOLING
List of approved C20 engine oils for all Porsche models using C20 oil. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-31 | 060000 ENGINE AND ENGINE COOLING
List of approved engine oils for all Porsche models using C40 oil. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-31 | 350000 EQUIPMENT
List of approved engine oils for all Porsche models using C40 oil. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-08 | 350000 EQUIPMENT
Parts withdrawal information for a Pressure Sensor. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-06 | 110000 ELECTRICAL SYSTEM
Instructions on how to remedy a message in the instrument cluster for ‘Failure ABS/PSM’ relating to a defect in one or more speed sensors. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-04 | 350000 EQUIPMENT
Installation instructions for retrofitting a roof box on a variety of Porsche models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-12 | 350000 EQUIPMENT
Special tools information on new Redline Dual Purpose Diagnostic Leak Locator. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-23 | 190000 TIRES
List of approved wheels, tires, and spacers for the Cayenne. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-23 | 200000 WHEELS
List of approved wheels, tires, and spacers for the Cayenne. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-11 | 060000 ENGINE AND ENGINE COOLING
Advanced technical information for updating the PVTS CU Software in the event that the engine will not start. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-11 | 110000 ELECTRICAL SYSTEM
Advanced technical information for updating the PVTS CU Software in the event that the engine will not start. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-04-22 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1997 to Present – Vehicle Analysis Log Types – In an effort to prode accurate information regarding the state of the vehicle at the time fof VAL creation, a “log type” drop down menu was added at the end of the VAL creation menu. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-24 | 350000 EQUIPMENT
Understanding and addressing brake squeal complaints. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-24 | 030000 BRAKES (PWS)
Understanding and addressing brake squeal complaints. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-04-11 | 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2003 to Present All with tire pressure monitoring system. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-04-11 | 350000 EQUIPMENT
2003 to Present All with tire pressure monitoring system. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-24 | 031000 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Circlip on bearing bracket for pedals – Checking circlip on bearing bracket for pedals to make sure it is fited correctly. A new circlip may have to be installed. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-24 | 350000 EQUIPMENT
Circlip on bearing bracket for pedals – Checking circlip on bearing bracket for pedals to make sure it is fited correctly. A new circlip may have to be installed. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-16 | 350000 EQUIPMENT
Brake noise can vary greatly. The most common brake noise complaint is squeal. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-16 | 030000 BRAKES (PWS)
Brake noise can vary greatly. The most common brake noise complaint is squeal. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-12-11 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Approval and Support Management Program (ASM) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-10 | 060000 ENGINE AND ENGINE COOLING
Red Hybrid Warning in the Instrument Cluster and Temperature Faults in High Voltage Power Electronics POAEE00, POAF300, P0BD200 stored in High Voltage Power Electronics. The coolant hose with the above part number has a built in thermostat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-10 | 110000 ELECTRICAL SYSTEM
Red Hybrid Warning in the Instrument Cluster and Temperature Faults in High Voltage Power Electronics POAEE00, POAF300, P0BD200 stored in High Voltage Power Electronics. The coolant hose with the above part number has a built in thermostat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-15 | 200000 WHEELS
List of approved wheels and tires for the Cayenne. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-18 | 350000 EQUIPMENT
Information on PIWIS tester update #40.300.000 & .010. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-02 | 350000 EQUIPMENT
Information on new PIWIS Tester program for independent repair facilities. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-23 | 110000 ELECTRICAL SYSTEM
Advanced technical information on Updating PVTS CU Software in the event that the Engine will not start. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-09 | 110000 ELECTRICAL SYSTEM
Information on offline MAP service updates for the PCM4 and PCM5. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-01 | 350000 EQUIPMENT
Information on Porsche PIWIS Tester update #40.250.030 & .035. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-25 | 350000 EQUIPMENT
Information on new PIWIS Tester update #40.300.020. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-11 | 350000 EQUIPMENT
Information on new PIWIS Tester update #40.250.040 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-29 | 100000 POWER TRAIN
Instructions for programming all wheel drive control unit and checking the transfer gear in response to rough running engine or jerking under load. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-01 | 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Porsche intranet posting with preliminary information for Porsche workshop campaign WMD1 Workshop Campaign -PCM Software Update. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-21 | 350000 EQUIPMENT
Information on Porsche PIWIS Tester III Online Update 40.200.020. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-24 | 060000 ENGINE AND ENGINE COOLING
List of approved engine oils for new and classic Porsche models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-10 | 110000 ELECTRICAL SYSTEM
Information on Porsche PIWIS Tester III Online Update 40.200.000, .010, .015 & .016. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-04 | 110000 ELECTRICAL SYSTEM
Instructions on how to fix an error in the PCM showing that Satellite and Google Earth Map are no longer available. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-04 | 350000 EQUIPMENT
Instructions on how to fix an error in the PCM showing that Satellite and Google Earth Map are no longer available. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-30 | 110000 ELECTRICAL SYSTEM
Porsche intranet posting with information on Workshop Campaign WMD1 – PCM Software Update. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-19 | 110000 ELECTRICAL SYSTEM
Information on how to deal with a potential cyber security breach. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-30 | 110000 ELECTRICAL SYSTEM
Porsche service campaign information for Workshop Campaign WMD1- Performing PCM Software Update. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-16 | 110000 ELECTRICAL SYSTEM
Instructions on a possible customer complaint that the Google Earth Satellite view is not working on the PCM 4.0. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-30 | 060000 ENGINE AND ENGINE COOLING
Warranty information on timing chain cover repairs. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-30 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Historical information on Porsche product evolution. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-26 | 060000 ENGINE AND ENGINE COOLING
List of approved C20 style engine oils for classic and new Porsche models since 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-01 | 110000 ELECTRICAL SYSTEM
Information on a Navigation system update for the PCM3.1 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-05 | 060000 ENGINE AND ENGINE COOLING
List of approved C20 engine oils for all new and classic Porsche models 1984 and newer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-05 | 060000 ENGINE AND ENGINE COOLING
List of approved C30 engine oils for all new and Classic Porsche vehicles MY1984 and newer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-05 | 350000 EQUIPMENT
Information on PIWIS Tester update 40.000.020 & .022. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-05 | 060000 ENGINE AND ENGINE COOLING
List of approved C40 engine oils for new and classic Porsche vehicles MY 1984 and newer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-05 | 060000 ENGINE AND ENGINE COOLING
List of approved A40 style engine oils for new and classic Porsche vehicles MY 1984 and newer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-03 | 060000 ENGINE AND ENGINE COOLING
List of approved C40 style engine oils for new and classic Porsche vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-03 | 060000 ENGINE AND ENGINE COOLING
List of approved A40 style engine oils for new and classic Porsche models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-03 | 350000 EQUIPMENT
List of approved A40 style engine oils for new and classic Porsche models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-08 | 350000 EQUIPMENT
New parts promotion for all weather mats and cargo liner. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-19 | 110000 ELECTRICAL SYSTEM
Parts withdrawal information for assorted control units. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-30 | 030000 BRAKES (PWS)
Resubmitting at request of Mr. Bernard Hardgrave. Advanced technical information on brake fluid for all Porsche vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-16 | 120000 EXTERIOR LIGHTING
Resubmitting at request of Mr. Bernard Hardgrave. Information on fogging lighting components. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-07-26 | 110000 ELECTRICAL SYSTEM
Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-07-26 | 180000 VEHICLE SPEED CONTROL
Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-15 | 350000 EQUIPMENT
Special tools information on Logo templates and exchangeable inserts. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-13 | 110000 ELECTRICAL SYSTEM
Information on new Porsche PIWIS Tester update # 39.900.047 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-18 | 350000 EQUIPMENT
Information on Porsche PIWIS Tester update #39.900.040 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-14 | 350000 EQUIPMENT
Information on Porsche PIWIS Tester update #39.900.030 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-04 | 350000 EQUIPMENT
Information on Porsche PIWIS Tester update #39.900.020 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-23 | 200000 WHEELS
Parts withdrawal information for Winter wheel and tire sets. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-27 | 160000 STRUCTURE
Special tools information on a measuring and alignment system. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-23 | 350000 EQUIPMENT
Information on Porsche PIWIS Tester update #39.900.045 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 350000 EQUIPMENT
Special tools information on Logo Templates and exchangeable inserts. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-22 | 350000 EQUIPMENT
Porsche intranet posting with preliminary information on WLN1 stop sale/workshop campaign. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-11 | 350000 EQUIPMENT
Information on parts withdrawal of closed workshop campaign parts. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-08 | 030000 BRAKES (PWS)
Advanced Technical information on brake squeal on all Porsche vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-28 | 060000 ENGINE AND ENGINE COOLING
Advanced Technical information on a NVH Lubrication kit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-08 | 060000 ENGINE AND ENGINE COOLING
Parts withdrawal information for a Pressure Sensor. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-06 | 350000 EQUIPMENT
Porsche Specials tools update for an offline SD Card update for the Map services. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-22 | 350000 EQUIPMENT
Information about the new PIWIS tester update #39.900.060 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-27 | 350000 EQUIPMENT
Information on PIWIS tester update #39.900.065 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-01 | 110000 ELECTRICAL SYSTEM
Information on PIWIS Tester III Online Update 39.700.000, .010 & .012 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-23 | 190000 TIRES
List of approved wheel, tires, and spacers for the Cayenne. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-23 | 200000 WHEELS
List of approved wheel, tires, and spacers for the Cayenne. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-30 | 110000 ELECTRICAL SYSTEM
Information on replacing the control unit for the auxiliary alarm system in the event of fault codes. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-30 | 060000 ENGINE (PWS)
Information on replacing the control unit for the auxiliary alarm system in the event of fault codes. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-14 | 110000 ELECTRICAL SYSTEM
Information on PIWIS Tester III Online Update 39.700.030 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-09 | 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Information on new special tool for offline updates of the PCM Versions 4 and 5. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-03 | 060000 ENGINE AND ENGINE COOLING
Overview of Approved Porsche C20 Engine Oils Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-14 | 060000 ENGINE AND ENGINE COOLING
List of approved A40 engine oils for all applicable vehicles as of 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-14 | 350000 EQUIPMENT
List of approved A40 engine oils for all applicable vehicles as of 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-04 | 110000 ELECTRICAL SYSTEM
Instructions for what to do in the event that the customer loses the driver’s key while transporting the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-01 | 110000 ELECTRICAL SYSTEM
Instructions for how to perform a software update on the Control unit for the auxiliary alarm system in the event that the vehicle will not start. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-24 | 100000 POWER TRAIN
Various repair symptoms and their associated repairs for all PDK transmissions. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-31 | 100000 POWER TRAIN
Campaign instructions for Porsche Workshop Campaign WLE6 – Replacing Pulse Sender. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-03 | 100000 POWER TRAIN
Extended warranty information on the Cayenne Transfer Gear MY15-18. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-22 | 060000 ENGINE AND ENGINE COOLING
List of approved C40 engine oils for all Porsche models since 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-15 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Recommendations on how to store any Porsche vehicle since 2009. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-31 | 060000 ENGINE (PWS)
Porsche intranet posting for Porsche Workshop Campaign WLE6 – Replacing pulse sender. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-22 | 060000 ENGINE AND ENGINE COOLING
Warranty information for Timing Chain cover repairs. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-22 | 350000 EQUIPMENT
Warranty information for Timing Chain cover repairs. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-01 | 180000 VEHICLE SPEED CONTROL
Instructions for clearing adaptive cruise control faults and warnings. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-09 | 110000 ELECTRICAL SYSTEM
Instructions on how to reprogram the central computer using and SD card in the event that the surround view camera show the vehicle offset on the screen. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-09 | 350000 EQUIPMENT
Instructions on how to reprogram the central computer using and SD card in the event that the surround view camera show the vehicle offset on the screen. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-27 | 180000 VEHICLE SPEED CONTROL
Information on the Extended warranty for wheel speed sensors on the Cayenne. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-27 | 200000 WHEELS
Information on the Extended warranty for wheel speed sensors on the Cayenne. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-21 | 220000 SEATS
Instructions for reworking the seat cover in the event that dark spots begin to appear as a result of using seat ventilation. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-02 | 350000 EQUIPMENT
Installation and Conversion instructions for installing a Cool Bag on several models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-02 | 353000 EQUIPMENT:ELECTRICAL
Installation and Conversion instructions for installing a Cool Bag on several models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-02 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Installation and Conversion instructions for installing a Cool Bag on several models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-25 | 350000 EQUIPMENT
Information on new PIWIS tester update 39.500.020 and .025. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-25 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Information on new PIWIS tester update 39.500.020 and .025. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-18 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instructions on how to perform a PVTS Software update in the event that a car will not start. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-18 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Instructions on how to perform a PVTS Software update in the event that a car will not start. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-30 | 100000 POWER TRAIN
System description document of automatic transmission – 8HP65AX Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-19 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Info on a new customer tool for looking up campaigns and recalls on their vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-25 | 354000 EQUIPMENT:MECHANICAL
Information on new special tool – Pinout/Diag Tool Box w/ Foam Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-25 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information on new special tool – Pinout/Diag Tool Box w/ Foam Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-25 | 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
List of approved engine oils for all Porsche models since 2003. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-24 | 270000 LANE DEPARTURE
Advanced information on clearing lane change assist warning faults. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-29 | 350000 EQUIPMENT
Information on new special tool – VAS 1978/35 Connector Release Tools. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-29 | 114700 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
Information on new special tool – VAS 1978/35 Connector Release Tools. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-29 | 190000 TIRES
List of Approved Tires, Wheels and Wheel Spacers for the Cayenne. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-29 | 200000 WHEELS
List of Approved Tires, Wheels and Wheel Spacers for the Cayenne. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-15 | 350000 EQUIPMENT
Information on map update services to be applied offline via and SD card. Applies to vehicles with PCM 4, 5. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-08 | 110000 ELECTRICAL SYSTEM
Information on PIWIS Tester III Online Update 39.700.020 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-06 | 350000 EQUIPMENT
Information on parts withdrawal of an engine from all dealers. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-01 | 060000 ENGINE AND ENGINE COOLING
Updated warranty and repair information concerning timing chain cover repairs due to any failure of the chain. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-03 | 110000 ELECTRICAL SYSTEM
Document showing the evolution of Porsche Vehicles since 1948. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-03 | 350000 EQUIPMENT
Document showing the evolution of Porsche Vehicles since 1948. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-20 | 350000 EQUIPMENT
Instructions for manually setting the date and time on older model vehicles with GPS and PCM 2.1 or older. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-20 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Instructions for manually setting the date and time on older model vehicles with GPS and PCM 2.1 or older. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-26 | 220000 SEATS
Instructions for addressing leather seat wrinkling on older models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-12 | 110000 ELECTRICAL SYSTEM
Information about PIWIS Tester update 39.000.020 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-30 | 060000 ENGINE AND ENGINE COOLING
List of approved A40 engine oils for all Porsche vehicles since 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-30 | 200000 WHEELS
List of approved A40 engine oils for all Porsche vehicles since 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 110000 ELECTRICAL SYSTEM
Technical information outlining the customer complaint that the locking “beep” not working as specified. The issue can be corrected by reprogramming the vehicle’s rear end electronics. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-16 | 350000 EQUIPMENT
Information about new PIWIS Tester updates 39.000.022 and 39.050.000 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-23 | 060000 ENGINE AND ENGINE COOLING
List of approved engine oils for all Porsche models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-05 | 110000 ELECTRICAL SYSTEM
Bulletin outlining new PIWIS tester update 39.100.030 & .035 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-02 | 060000 ENGINE AND ENGINE COOLING
Additional information for repairing the cylinder head cover near the injector holes if there are leaks. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-02 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Additional information for repairing the cylinder head cover near the injector holes if there are leaks. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-20 | 110000 ELECTRICAL SYSTEM
Information about new PIWIS Tester update 39.050.012 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-06 | 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Repair manual for Workshop Campaign WKK2, which seeks to reprogram the TPMS control unit on affected Cayenne vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-06 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Repair manual for Workshop Campaign WKK2, which seeks to reprogram the TPMS control unit on affected Cayenne vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-28 | 110000 ELECTRICAL SYSTEM
Bulletin outlining PIWIS tester update 39.200.000, .010, .015, .016, & .017 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-20 | 110000 ELECTRICAL SYSTEM
Information about new PIWIS Tester update 39.050.010 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 350000 EQUIPMENT
Porsche Intranet posting outlining the Warranty Credit stop that takes place at the end of every calendar year. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-31 | 110000 ELECTRICAL SYSTEM
Parts withdrawal bulletin for various outdated control units on a variety of vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 350000 EQUIPMENT
Updated worksheet for Chassis and VIN numbering system. Updated to include 2020 Models including the Taycan. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-07 | 200000 WHEELS
Parts withdrawal for various parts that were used in Recall and workshop campaigns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-07 | 220000 SEATS
Parts withdrawal for various parts that were used in Recall and workshop campaigns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-07 | 060000 ENGINE (PWS)
Parts withdrawal for various parts that were used in Recall and workshop campaigns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-30 | 060000 ENGINE AND ENGINE COOLING
List of approved C30 engine oils for all Porsche vehicles since 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-22 | 350000 EQUIPMENT
List of valid Advanced Technical Information bulletins (ATIs) as of 11/22/2019 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-27 | 350000 EQUIPMENT
Bulletin outlining new blitz table replacement castors due to a high rate of failure reported by dealers. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-25 | 060000 ENGINE AND ENGINE COOLING
Repair instructions for Timing chain repair. If an oil leak is identified from the timing chain cover and it has been found that any part on the timing cover has failed, then the engine must be removed and the entire timing chain cover rese Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-30 | 060000 ENGINE AND ENGINE COOLING
List of approved C20 engine oils for all Porsche vehicles since 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-29 | 060000 ENGINE AND ENGINE COOLING
List of approved A40 engine oils for Porsche vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-22 | 110000 ELECTRICAL SYSTEM
New PIWIS Tester update 38.800.020 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-18 | 162300 STRUCTURE:BODY:DOOR
Information about retrofitting model designation on doors. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-18 | 350000 EQUIPMENT
Information about retrofitting model designation on doors. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-24 | 110000 ELECTRICAL SYSTEM
New PIWIS Tester update 38.800.030 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 350000 EQUIPMENT
Updated bulletin with the full list of Porsche model type designations. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-14 | 110000 ELECTRICAL SYSTEM
New PIWIS tester updates 38.800.000 &.010 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-25 | 060000 ENGINE AND ENGINE COOLING
Notice to dealers that coolants will be moved out of the special tool cabinet in the dealer service department in order to make room for new special tools. All coolant tools will be moved to the “Coolant Cart” because they need to be housed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-19 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Announcement of a 6 month warranty extension on VAS 581005P R1234yf Service Units for air conditioning. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-29 | 110000 ELECTRICAL SYSTEM
Instructions for reprogramming the High Voltage Control Unit on Cayenne S E-Hybrid models in the event of a red or yellow hybrid warning message. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-02 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Information about possible engine knocking and how to clean carbon deposits is they are dirty and causing knocking. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-02 | 060000 ENGINE (PWS)
Information about possible engine knocking and how to clean carbon deposits is they are dirty and causing knocking. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-17 | 162000 STRUCTURE:BODY
Instructions for how to treat a leaking paroramic roof Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-03 | 060000 ENGINE AND ENGINE COOLING
Instructions for what course of action to take if the customer should complain about oil leaks from the transfer case Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-06 | 110000 ELECTRICAL SYSTEM
Bulletin highlighting new updates 38.750, 38.750.000 for the Porsche PIWIS Tester 3 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-01 | 162900 STRUCTURE:BODY:ROOF AND PILLARS
Instructions for installing the Porsche Roof Box on applicable models with an already installed roof transportation system Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-15 | 110000 ELECTRICAL SYSTEM
Bulletin outlining PIWIS Tester updates 38.600.030 & 035. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-05 | 110000 ELECTRICAL SYSTEM
Bulletin outlining PIWIS Tester updates 38.600.000, .010, & .015. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-07 | 110000 ELECTRICAL SYSTEM
Bulletin outlining PIWIS Tester updates 38.600.020. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-18 | 110000 ELECTRICAL SYSTEM
Announcement of new Tech Live look, which will put technicians into live chats with technical support if they should have an urgent issue Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-02 | 110000 ELECTRICAL SYSTEM
Instructions for retrofitting Sport Plus Mode on vehciles without sport chrono package already installed. This bulletin is specifically for the new Porsche PCM4 which was new for MY17. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-08-23 | 160000 STRUCTURE
Instructions for installing the Porsche Bicycle Rack on applicable models with an already installed roof transportation system Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-05 | 110000 ELECTRICAL SYSTEM
Request for dealers to remove Special Tool VAS 6839 from High Voltage tool box because the unit could give erroneous voltage readings. PAG has decided that VAS 6558A could be used in its place. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-07 | 060000 ENGINE AND ENGINE COOLING
There is cast residue in the cylinder head cover sealing groove, causing the injector holes to leak. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-11 | 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
Outer seal on Panoramic roof is faulty, causing water to leak into vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-02-25 | 162700 STRUCTURE:BODY:TRUNK LID
The rear lid does not close normally. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-11-16 | 350000 EQUIPMENT
G2 Panamera and E3 Cayenne Coaxial cable ordering concept Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-12-13 | 123000 EXTERIOR LIGHTING:TAIL LIGHTS
Tail Light Defective Warning in the Instrument Cluster Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-06 | 110000 ELECTRICAL SYSTEM
Subject: Control unit for rear-end electronics Symptom: The alarm system is triggered spontaneously (for no apparent reason). Cause: The mobile phone antenna (GSM) signals can be picked up by the interior surveillance system and result in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-27 | 060000 ENGINE (PWS)
Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about “leaks” before carrying out any other work. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-28 | 070000 FUEL SYSTEM, GASOLINE
Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-03 | 280000 BACK OVER PREVENTION
Subject: Front camera Symptom: The customer complains that certain functions of the front camera are not available at times: Lane Change Assist not available Porsche Dynamic Light System not available Traffic sign recognition not avail Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-24 | 030000 SERVICE BRAKES, HYDRAULIC
Subject: Connecting-rod bearing Situation: At high engine speeds and with the high lateral acceleration forces that occur when driving on race tracks, the oil pressure can drop if the engine-oil level is low. In this case, the connecting Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-20 | 060000 ENGINE (PWS)
Technical Background The issue is caused by incomplete cutting of the drain flap at the parts supplier. When the flap is not cut all the way back, it is not able to open fully. The drain will clog. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-10 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information: The Approval and Support Management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the Support Specialists within Porsche R&D. As a result, this process has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-06 | 110000 ELECTRICAL SYSTEM
Subject: Control unit for rear-end electronics Symptom: The alarm system is triggered spontaneously (for no apparent reason). Cause: The mobile phone antenna (GSM) signals can be picked up by the interior surveillance system and result in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-06 | 350000 EQUIPMENT
Subject: Control unit for rear-end electronics Symptom: The alarm system is triggered spontaneously (for no apparent reason). Cause: The mobile phone antenna (GSM) signals can be picked up by the interior surveillance system and result in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-06 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Subject: Control unit for rear-end electronics Symptom: The alarm system is triggered spontaneously (for no apparent reason). Cause: The mobile phone antenna (GSM) signals can be picked up by the interior surveillance system and result in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-27 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about “leaks” before carrying out any other work. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-27 | 060000 ENGINE (PWS)
Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about “leaks” before carrying out any other work. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-08-23 | 110000 ELECTRICAL SYSTEM
Cause The control unit for the auxiliary alarm system has limited bus communication. Date of Introduction Control units for the auxiliary alarm system with updated software have been used in production since the beginning of December 20 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-08-17 | 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Equipment: Tire Pressure Monitoring (TPM) 433 MHz (I-no. 7K3) Subject: Control unit for Tire Pressure Monitoring (TPM) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-08-01 | 110000 ELECTRICAL SYSTEM
Customer Concern Customer complains of vehicle stalling and/or Check Engine Light illuminated (DME fault code ?P032200 Engine speed sender – no signal? or ?P032100 – Engine speed sensor, implausible signal? may be stored). Technical Backg Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-26 | 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-26 | 060000 ENGINE (PWS)
Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-13 | 063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Subject: Intake valves and intake ports Information: Carboned-up valves in the engine can be reworked and cleaned using cleaning equipment. If there is a complaint about knocking combustion, e.g. during acceleration at high load, the con Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-06 | 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-08 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Customer Concern: The customer observes a Malfunction Indicator Lamp (MIL). (Note: Typically, this MIL is the only symptom of this issue.) Technical Concern: The technician confirms the MIL and notes P0C4700 is present in the high-voltage Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-06 | 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Symptom: Hard or jerky gear changes. Cause: This is caused by the transition phase when changing from the engaged gear to the target gear. Various components of the powertrain affect the shifting quality. Remedial Action: In the event Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-13 | 110000 ELECTRICAL SYSTEM
Model Line: Cayenne (92A) Macan (95B) Concerns: AGM starter battery (referred to below simply as ?battery?) Situation: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to bat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-13 | 070000 FUEL SYSTEM, GASOLINE
Information: Analysis has shown that traces of oil found in the hydraulic pump or tandempump area are not always caused by a Pentosin leak in the pump. In the event of a complaint about traces of oil in the hydraulic pump or tandem pump a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-06 | 110000 ELECTRICAL SYSTEM
Information: This document updates information previously published in EQ 1105, EQ 1105, and EQ 1401. To provide stable voltage and sufficient current throughout certain service operations, you should connect the vehicle to a battery charg Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-02 | 010000 STEERING
Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptom must be simulate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-12-13 | 353000 EQUIPMENT:ELECTRICAL
Information: The customer complains that certain functions of the front camera are not available at times: * Lane Change Assist not available * Porsche Dynamic Light System not available * Traffic sign recognition not available Cause: I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-12-13 | 060000 ENGINE AND ENGINE COOLING
Symptom: The engine will not start at times and the fault code P0607 Control unit faulty is stored in the fault memory. Cause: The DME control unit can become damaged via the electric wires as a result of electrostatic discharge of the th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-12-13 | 061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The turbocharger is damaged by detached parts of the cracked inner part of the manifold. A faulty turbocharger is diagnosed due to loss of power and when the “Check Engine” warning is activated. However, a faulty turbocharger can also be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-12-12 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Optimized software for Porsche Communication Management (PCM) 4.0 has been used in standard production in order to further improve the general performance of the system. These optimizations must be implemented retrospectively even for veh Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-11-18 | 110000 ELECTRICAL SYSTEM
Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-10-20 | 350000 EQUIPMENT
Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. The optimized transfer case is used during production from week 31/2016. If the transfer case needs to be replaced, check the p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-22 | 110000 ELECTRICAL SYSTEM
Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptommust be simulate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-26 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Technical Concern: The technician confirms the MIL and notes P0C4700 is present in the high-voltage battery. Service Information: In many cases, technicians noted one or more of the following root causes: a) Corrosion on Ground Pin 6B (Se Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-11-18 | 110000 ELECTRICAL SYSTEM
Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-27 | 118000 ELECTRICAL SYSTEM:SOFTWARE
PCNA is aware of this this issue. Please use this workaround until a permanent countermeasure can be applied: Use the instructions in WM 915255 Replacing Central Computer to properly encode the central computer to enable the Connect servi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-14 | 210000 TRAILER HITCHES
Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenn Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-14 | 114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenn Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-06-13 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Concerns: AGM starter battery (referred to below simply as ‘battery’) Situation: Support for the care andmaintenance of the AGMstarter battery (at the dealership): From the time the vehicle is delivered to the Porsche Centre until it is h Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-06-13 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Concerns: AGM starter battery (referred to below simply as ?battery?) Information: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-06-27 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information: Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
2017 PORSCHE Cayenne
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