2017 MAZDA Mazda6

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

1 Recalls for 2017 MAZDA Mazda6

Recall Date Component Summary
October 18, 2016 EXTERIOR LIGHTING:TURN SIGNAL

Mazda North American Operations (Mazda) is recalling certain model year 2017 Mazda6 vehicles manufactured August 12, 2016, to September 28, 2016 and equipped with optional accessory fog lights. Due to an incorrect combination switch being installed, the turn signals may not automatically cancel by the rotation of the steering wheel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices, and Associated Equipment.”

Remedy:

Mazda will notify owners, and dealers will replace the combination switch, free of charge. The recall began December 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda’s number for this recall is 0316J.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2017 MAZDA Mazda6

skip to NHTSA complaints

Date Component  

16 Complaints submitted to NHTSA for 2017 MAZDA Mazda6

skip to CAS complaints

Date Component  
ENGINE
ODI Number: 11396179
STRUCTURE:BODY | UNKNOWN OR OTHER
ODI Number: 10978832
POWER TRAIN
ODI Number: 11390759
EXTERIOR LIGHTING
ODI Number: 11389228
ELECTRICAL SYSTEM
ODI Number: 11378583
ELECTRICAL SYSTEM
ODI Number: 11375393
SERVICE BRAKES
ODI Number: 11308471
UNKNOWN OR OTHER
ODI Number: 11306931
UNKNOWN OR OTHER
ODI Number: 11306704
AIR BAGS
ODI Number: 11242774
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
ODI Number: 11203338
SEATS
ODI Number: 11189848
UNKNOWN OR OTHER
ODI Number: 11112253
POWER TRAIN
ODI Number: 11103842
ELECTRICAL SYSTEM
ODI Number: 11058324
WHEELS
ODI Number: 11047226
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2017 MAZDA Mazda6

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

581 Service Alerts for 2017 MAZDA Mazda6

Date Description
May 23, 2022 110000 ELECTRICAL SYSTEM

Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 23, 2022 980000 UNKNOWN OR OTHER

Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 23, 2022 346000 COMMUNICATION:MANUFACTURER TELEMATICS

Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 23, 2022 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2022 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 7, 2022 100000 POWER TRAIN

Some customers may complain of a shift shock felt when shifting into 3rd, 5th and/or R range with no A/T related DTC stored. The symptom can be temporarily repaired by A/T initial learning procedure, but may recur after multiple driving cyc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2022 350000 EQUIPMENT

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2022 110000 ELECTRICAL SYSTEM

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 27, 2022 110000 ELECTRICAL SYSTEM

Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 27, 2022 350000 EQUIPMENT

Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2022 110000 ELECTRICAL SYSTEM

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2022 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 29, 2022 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2022 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2022 200000 WHEELS

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2022 354000 EQUIPMENT:MECHANICAL

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2022 118000 ELECTRICAL SYSTEM:SOFTWARE

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 350000 EQUIPMENT

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 10, 2021 350000 EQUIPMENT

Some vehicles may exhibit a squeaking noise from the blower motor while it is operating. This is caused by burrs that were not trimmed completely in the manufacturing process of the blower motor. To eliminate this concern, the manufacturing

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 16, 2021 350000 EQUIPMENT

Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 350000 EQUIPMENT

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 10, 2022 160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 28, 2022 021600 SUSPENSION:FRONT:WHEEL BEARING

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 28, 2022 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 4, 2022 160000 STRUCTURE

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 4, 2022 980000 UNKNOWN OR OTHER

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 14, 2022 110000 ELECTRICAL SYSTEM

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 010000 STEERING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 030000 SERVICE BRAKES, HYDRAULIC

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 23, 2022 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 18, 2022 220000 SEATS

Some customers may complain about the poor appearance of the seat because the front seat back trim side piping is torn. This is caused by the piping of the front seat back trim rubbing against clothes when passengers get in and out of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 11, 2022 110000 ELECTRICAL SYSTEM

Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 11, 2022 350000 EQUIPMENT

Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 11, 2022 118000 ELECTRICAL SYSTEM:SOFTWARE

Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 11, 2022 280000 BACK OVER PREVENTION

Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 21, 2021 110000 ELECTRICAL SYSTEM

Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 21, 2021 110000 ELECTRICAL SYSTEM

i-ELOOP Battery Service Information: This service information provides basic Q-85/T-110 battery handling procedures. Complete service information can be found in MGSS online or Workshop Manual (section 13-17).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2016 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Air intake mode does not work after repair of rain sensor, FBCM, IC, PCM, or TCM. After performing any one of the following repairs, the air intake link at the blower unit may disengage and result in the HVAC systemnot switching between rec

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2016 350000 EQUIPMENT

MAZDA Mobile start (MMS) cannot communicate with vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2016 350000 EQUIPMENT

Multi-Model – Blind Spot Monitoring (BSM) System Change (update)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2016 270000 LANE DEPARTURE

Multi-Model – Blind Spot Monitoring (BSM) System Change (update)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2016 118420 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS

Multi-Model – Blind Spot Monitoring (BSM) System Change (update)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 16, 2021 350000 EQUIPMENT

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 16, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 4, 2021 110000 ELECTRICAL SYSTEM

For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 4, 2021 350000 EQUIPMENT

For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 16, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. If B61L-67-XCX* appears in the GEPC search, the VIN is applicable for this repair only if the part ha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 16, 2021 260000 FORWARD COLLISION AVOIDANCE

NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. If B61L-67-XCX* appears in the GEPC search, the VIN is applicable for this repair only if the part ha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 23, 2021 110000 ELECTRICAL SYSTEM

NOTE: These vehicles are orginally built with the center display GML8-611J0* and are not applicable to this TSB. Only if the center display has been replaced with GRT7-61-1J0 or GRT7-61-1J0A in the past is the vehicle applicable to this TSB

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 23, 2021 350000 EQUIPMENT

NOTE: These vehicles are orginally built with the center display GML8-611J0* and are not applicable to this TSB. Only if the center display has been replaced with GRT7-61-1J0 or GRT7-61-1J0A in the past is the vehicle applicable to this TSB

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 23, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

NOTE: These vehicles are orginally built with the center display GML8-611J0* and are not applicable to this TSB. Only if the center display has been replaced with GRT7-61-1J0 or GRT7-61-1J0A in the past is the vehicle applicable to this TSB

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 17, 2017 160000 STRUCTURE

Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area. Adjacent vehicle (B) driving

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 13, 2017 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 13, 2017 350000 EQUIPMENT

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 13, 2017 119423 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 17, 2020 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a spe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 070000 FUEL SYSTEM, GASOLINE

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 090000 FUEL SYSTEM, OTHER

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 10, 2021 060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit a squeaking noise from the blower motor while it is operating. This is caused by burrs that were not trimmed completely in the manufacturing process of the blower motor. To eliminate this concern, the manufacturing

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 3, 2021 100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 – Oil pressure switch No. 1 (oil press

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 28, 2021 110000 ELECTRICAL SYSTEM

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 28, 2021 350000 EQUIPMENT

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 060000 ENGINE AND ENGINE COOLING

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2021 100000 POWER TRAIN

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 16, 2021 220000 SEATS

Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2021 118000 ELECTRICAL SYSTEM:SOFTWARE

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 17, 2021 350000 EQUIPMENT

This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 6, 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 10, 2021 110000 ELECTRICAL SYSTEM

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 10, 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 24, 2021 060000 ENGINE AND ENGINE COOLING

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 24, 2021 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 19, 2021 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2021 110000 ELECTRICAL SYSTEM

Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward se

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward se

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 8, 2021 350000 EQUIPMENT

AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 1, 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 25, 2021 110000 ELECTRICAL SYSTEM

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 25, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 4, 2021 110000 ELECTRICAL SYSTEM

APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 4, 2021 350000 EQUIPMENT

APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 15, 2021 350000 EQUIPMENT

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 9, 2021 350000 EQUIPMENT

Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the “Attachments” section onc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2021 140000 AIR BAGS

Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 4, 2021 030000 BRAKES (PWS)

Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 2, 2021 110000 ELECTRICAL SYSTEM

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. When the concern occurs, MAZDA CONNECT reboots repeatedly, and if the SD card is removed during this reboot cycle, the rebooting cy

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 2, 2021 350000 EQUIPMENT

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. When the concern occurs, MAZDA CONNECT reboots repeatedly, and if the SD card is removed during this reboot cycle, the rebooting cy

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 2, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. When the concern occurs, MAZDA CONNECT reboots repeatedly, and if the SD card is removed during this reboot cycle, the rebooting cy

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 7, 2021 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 4, 2021 350000 EQUIPMENT

Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2021 120000 EXTERIOR LIGHTING

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2021 260000 FORWARD COLLISION AVOIDANCE

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2021 270000 LANE DEPARTURE

Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 13, 2021 350000 EQUIPMENT

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 7, 2021 060000 ENGINE AND ENGINE COOLING

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 7, 2021 110000 ELECTRICAL SYSTEM

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 7, 2021 350000 EQUIPMENT

When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 5, 2021 060000 ENGINE AND ENGINE COOLING

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 5, 2021 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 5, 2021 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2021 100000 POWER TRAIN

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2021 350000 EQUIPMENT

APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlayâ¿¢ / Android Autoâ¿¢, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment ->

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 8, 2021 350000 EQUIPMENT

MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles). Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 1, 2021 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph/10 km/h). This is caused by a brake torque variation due to an uneven coating of the brake pad friction material forming on

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2021 010000 STEERING

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2021 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 25, 2016 070000 FUEL SYSTEM, GASOLINE

Unusual engine noise after a cold engine start. Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhau

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 25, 2016 280000 BACK OVER PREVENTION

Unusual engine noise after a cold engine start. Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhau

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2020 350000 EQUIPMENT

In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 17, 2017 110000 ELECTRICAL SYSTEM

Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area. Adjacent vehicle (B) driving

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 17, 2017 120000 EXTERIOR LIGHTING

Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area. Adjacent vehicle (B) driving

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 17, 2017 130000 VISIBILITY

Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area. Adjacent vehicle (B) driving

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 17, 2017 140000 AIR BAGS

Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area. Adjacent vehicle (B) driving

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 13, 2017 060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 13, 2017 100000 POWER TRAIN

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 13, 2017 280000 BACK OVER PREVENTION

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2021 060000 ENGINE AND ENGINE COOLING

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2021 350000 EQUIPMENT

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2021 060000 ENGINE AND ENGINE COOLING

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2021 350000 EQUIPMENT

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 9, 2017 110000 ELECTRICAL SYSTEM

The MODE switch operation for the Mazda Radar Cruise Control (MRCC) system has been changed as follows: Previous – Press the MODE switch to switch to the cruise control function. New – Press the MODE switch and hold for 2 seconds_ to switc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 2, 2017 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 2, 2017 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 8, 2021 110000 ELECTRICAL SYSTEM

The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 8, 2021 110000 ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 2, 2020 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. For Mazda6 and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 12, 2020 045200 SERVICE BRAKES, AIR:DISC:PADS

Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 12, 2020 054000 PARKING BRAKE:ELECTRICAL

Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 26, 2020 350000 EQUIPMENT

Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph/10 km/h). This is caused by a brake torque variation due to an uneven coating of the brake pad friction material forming on

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 24, 2017 110000 ELECTRICAL SYSTEM

Fctry MESSASGE DISPLAYED after instrument cluster replacement. After the installation of a new instrument cluster, the message “Fctry” is displayed instead of the odometer. Some new instrument clusters are in the factory mode setting. Facto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 24, 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Fctry MESSASGE DISPLAYED after instrument cluster replacement. After the installation of a new instrument cluster, the message “Fctry” is displayed instead of the odometer. Some new instrument clusters are in the factory mode setting. Facto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 22, 2017 110000 ELECTRICAL SYSTEM

Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 22, 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 3, 2020 350000 EQUIPMENT

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 7, 2016 110000 ELECTRICAL SYSTEM

Turn signal switch does not cancel

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 7, 2016 060000 ENGINE AND ENGINE COOLING

Maintenance monitor engine oil data reset

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 7, 2016 110000 ELECTRICAL SYSTEM

2017 Mazda 3 and 6 – Do not update the Mazda connect system with an earlier version of software.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 7, 2016 110000 ELECTRICAL SYSTEM

New IDs software version 102.00 and Update 102.01 is now available on MS3 IDs update 102.00 and 102.01 is now available on MS3 under the “IDs/Infotainment” tab.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 3, 2020 010000 STEERING

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 13, 2020 060000 ENGINE AND ENGINE COOLING

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 13, 2020 350000 EQUIPMENT

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 10, 2020 060000 ENGINE AND ENGINE COOLING

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 10, 2020 350000 EQUIPMENT

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 8, 2017 110000 ELECTRICAL SYSTEM

Stopper plates for air bag module connectors have been established as new service parts

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 8, 2017 350000 EQUIPMENT

If you experience issues with the current version of ID’s such as missing tools or modules not showing after completing a network test, be advised that we are aware of these issues and are working to resolve them. As a counter measure, it i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 8, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

If you experience issues with the current version of ID’s such as missing tools or modules not showing after completing a network test, be advised that we are aware of these issues and are working to resolve them. As a counter measure, it i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 23, 2017 110000 ELECTRICAL SYSTEM

All models – Stopper plates for air bag module coinnectors

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 060000 ENGINE AND ENGINE COOLING

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 350000 EQUIPMENT

MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2016 110000 ELECTRICAL SYSTEM

Air intake mode does not work after repair of rain sensor, FBCM, IC, PCM, or TCM. After performing any one of the following repairs, the air intake link at the blower unit may disengage and result in the HVAC systemnot switching between rec

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2016 350000 EQUIPMENT

Air intake mode does not work after repair of rain sensor, FBCM, IC, PCM, or TCM. After performing any one of the following repairs, the air intake link at the blower unit may disengage and result in the HVAC systemnot switching between rec

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2016 110000 ELECTRICAL SYSTEM

MAZDA Mobile start (MMS) cannot communicate with vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 14, 2017 110000 ELECTRICAL SYSTEM

Owner Notification program ONP07 Mazda mobile start (MMS) system

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2021 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2021 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2021 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2021 110000 ELECTRICAL SYSTEM

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2021 350000 EQUIPMENT

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 010000 STEERING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 3, 2020 100000 POWER TRAIN

Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿· Depends on the vehicleâ¿¿s speed only (the more speed, the more noise) ï¿· Occurs with all types of drivin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 27, 2017 350000 EQUIPMENT

RECALL 0516J UPDATED REPAIR PROCEDURE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 18, 2020 110000 ELECTRICAL SYSTEM

Some customers may complain about the following MAZDA CONNECTâ¿¢ Temperature Warning message: ï¿· Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECTâ¿¢ screen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 18, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about the following MAZDA CONNECTâ¿¢ Temperature Warning message: ï¿· Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECTâ¿¢ screen

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 10, 2020 060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. R

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 110000 ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 17, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a sp

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 28, 2020 060000 ENGINE AND ENGINE COOLING

Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 28, 2020 350000 EQUIPMENT

Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2020 110000 ELECTRICAL SYSTEM

APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 15, 2020 350000 EQUIPMENT

APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 12, 2020 350000 EQUIPMENT

ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 2, 2020 010000 STEERING

Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. For Mazda6 and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 2, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. For Mazda6 and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 2, 2020 030000 BRAKES (PWS)

Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. For Mazda6 and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 2, 2020 260000 FORWARD COLLISION AVOIDANCE

Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. For Mazda6 and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 12, 2020 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 26, 2020 030000 BRAKES (PWS)

Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph/10 km/h). This is caused by a brake torque variation due to an uneven coating of the brake pad friction material forming on

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 20, 2020 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2020 100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2020 350000 EQUIPMENT

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2020 060000 ENGINE (PWS)

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 1, 2020 010000 STEERING

Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 10, 2020 100000 POWER TRAIN

When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured A/T)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 11, 2020 353000 EQUIPMENT:ELECTRICAL

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 3, 2020 110000 ELECTRICAL SYSTEM

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 3, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 4, 2020 102000 POWER TRAIN:MANUAL TRANSMISSION

Some customers may complain of a shift shock felt when shifting into 3rd, 5th and/or R range with no A/T related DTC stored. The symptom can be temporarily repaired by A/T initial learning procedure, but may recur after multiple driving cyc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 17, 2020 110000 ELECTRICAL SYSTEM

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 17, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 3, 2020 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 3, 2020 200000 WHEELS

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 21, 2020 060000 ENGINE AND ENGINE COOLING

Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhaust gas emissions. The noise does not indicate a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 4, 2020 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï¿· DTC U0420:68 [Forward sensing camera (FSC)]: Error signal received from electric

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 4, 2020 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï¿· DTC U0420:68 [Forward sensing camera (FSC)]: Error signal received from electric

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 4, 2020 130000 VISIBILITY

Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï¿· DTC U0420:68 [Forward sensing camera (FSC)]: Error signal received from electric

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 4, 2020 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM

Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï¿· DTC U0420:68 [Forward sensing camera (FSC)]: Error signal received from electric

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 4, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï¿· DTC U0420:68 [Forward sensing camera (FSC)]: Error signal received from electric

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 15, 2020 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 15, 2020 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 18, 2020 110000 ELECTRICAL SYSTEM

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2019 060000 ENGINE AND ENGINE COOLING

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2019 350000 EQUIPMENT

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2019 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 4, 2019 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph / 10 km/h). This may be caused by a brake torque variation at that speed due to an inappropriate machining process of the br

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 8, 2019 060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 18, 2019 100000 POWER TRAIN

WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 18, 2019 980000 UNKNOWN OR OTHER

WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2019 060000 ENGINE AND ENGINE COOLING

GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2019 100000 POWER TRAIN

GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 23, 2020 110000 ELECTRICAL SYSTEM

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï¿· P2610:00: Instrument cluster internal engine off timer performance problem ï¿· P250

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 23, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï¿· P2610:00: Instrument cluster internal engine off timer performance problem ï¿· P250

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 28, 2020 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph / 10 km/h). This may be caused by a brake torque variation at that speed due to an inappropriate machining process of the br

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 23, 2020 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 4, 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use ina

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2020 020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2020 350000 EQUIPMENT

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2020 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2020 110000 ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2020 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2019 060000 ENGINE AND ENGINE COOLING

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2019 350000 EQUIPMENT

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 13, 2020 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 15, 2020 060000 ENGINE AND ENGINE COOLING

LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 15, 2020 110000 ELECTRICAL SYSTEM

LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 15, 2020 160000 STRUCTURE

LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2020 030000 SERVICE BRAKES, HYDRAULIC

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2020 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2020 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2019 060000 ENGINE AND ENGINE COOLING

Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2019 110000 ELECTRICAL SYSTEM

Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2019 350000 EQUIPMENT

Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 15, 2020 110000 ELECTRICAL SYSTEM

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 15, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 29, 2020 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2020 110000 ELECTRICAL SYSTEM

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2020 350000 EQUIPMENT

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 3, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 3, 2020 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2019 130000 VISIBILITY

Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2019 210000 TRAILER HITCHES

Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2019 350000 EQUIPMENT

Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2019 350000 EQUIPMENT

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 19, 2019 118000 ELECTRICAL SYSTEM:SOFTWARE

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2020 100000 POWER TRAIN

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2020 350000 EQUIPMENT

Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetoothÿ®, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux Voice

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 18, 2020 110000 ELECTRICAL SYSTEM

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 18, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 26, 2019 060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2019 060000 ENGINE AND ENGINE COOLING

Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2019 110000 ELECTRICAL SYSTEM

Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2019 350000 EQUIPMENT

Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 12, 2019 131000 VISIBILITY:WINDSHIELD

Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshie

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 12, 2019 160000 STRUCTURE

Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshie

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2019 030000 SERVICE BRAKES, HYDRAULIC

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2019 110000 ELECTRICAL SYSTEM

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2019 120000 EXTERIOR LIGHTING

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2019 130000 VISIBILITY

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 26, 2019 110000 ELECTRICAL SYSTEM

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 26, 2019 350000 EQUIPMENT

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 26, 2019 353000 EQUIPMENT:ELECTRICAL

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 26, 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 6, 2019 060000 ENGINE AND ENGINE COOLING

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 6, 2019 162800 STRUCTURE:BODY:HOOD

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 23, 2019 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded. P0524:00 – Engine oil pressure too low. This is caused by a drop in engine oil pre

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2019 060000 ENGINE AND ENGINE COOLING

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2019 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2019 110000 ELECTRICAL SYSTEM

APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2019 350000 EQUIPMENT

APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 23, 2019 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Some customer using ÿ¢ÿ¿ÿ¿Flexibleÿ¢ÿ¿ÿ setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 23, 2019 110000 ELECTRICAL SYSTEM

Some customer using ÿ¢ÿ¿ÿ¿Flexibleÿ¢ÿ¿ÿ setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 23, 2019 350000 EQUIPMENT

Some customer using ÿ¢ÿ¿ÿ¿Flexibleÿ¢ÿ¿ÿ setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2019 110000 ELECTRICAL SYSTEM

Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2019 350000 EQUIPMENT

Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 30, 2019 260000 FORWARD COLLISION AVOIDANCE

Some vehicles may have one of the following DTCs stored in memory: C1001:92 – Forward sensing camera (FSC) poor field of view. B14F0:92 – General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 30, 2019 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Some vehicles may have one of the following DTCs stored in memory: C1001:92 – Forward sensing camera (FSC) poor field of view. B14F0:92 – General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 25, 2019 350000 EQUIPMENT

ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 6, 2019 110000 ELECTRICAL SYSTEM

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 6, 2019 350000 EQUIPMENT

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 6, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 1, 2019 010000 STEERING

Some customers may have a concern of a loose steering wheel. If a customer reports a loose steering wheel and the lock bolt is found to be loose, DO NOT simply re-tighten the steering wheel. Follow the steps below in the Repair Procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 16, 2019 280000 BACK OVER PREVENTION

Some vehicles may exhibit the rear parking sensor beeping without any obstacles behind it when the shift lever is shifted into Reverse. This concern only occurs when the rear USB power outlet (1) is broken. This is caused by noise from USB

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 1, 2019 110000 ELECTRICAL SYSTEM

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 1, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 1, 2019 280000 BACK OVER PREVENTION

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 20, 2019 100000 POWER TRAIN

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 – Oil pressure switch No. 1 (oil pres

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 8, 2019 021600 SUSPENSION:FRONT:WHEEL BEARING

There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 8, 2019 200000 WHEELS

There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 1, 2019 350000 EQUIPMENT

MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE – If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 16, 2019 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 16, 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 27, 2019 110000 ELECTRICAL SYSTEM

APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 27, 2019 350000 EQUIPMENT

APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2019 030000 SERVICE BRAKES, HYDRAULIC

Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2019 120000 EXTERIOR LIGHTING

Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2019 260000 FORWARD COLLISION AVOIDANCE

Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2019 270000 LANE DEPARTURE

Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 27, 2019 100000 POWER TRAIN

Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿·Depends on the vehicleâ¿¿s speed only (the more speed, the more noise)ï¿·Occurs with all types of driving

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 27, 2019 106000 POWER TRAIN:AXLE ASSEMBLY

Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿·Depends on the vehicleâ¿¿s speed only (the more speed, the more noise)ï¿·Occurs with all types of driving

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2019 105300 POWER TRAIN:DRIVELINE:DRIVESHAFT

Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating tempera

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 24, 2019 350000 EQUIPMENT

APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 4, 2019 350000 EQUIPMENT

APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 27, 2018 350000 EQUIPMENT

SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 27, 2018 110000 ELECTRICAL SYSTEM

Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2018 060000 ENGINE AND ENGINE COOLING

If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 11, 2018 350000 EQUIPMENT

Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Example: A customer ma

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 10, 2019 020000 SUSPENSION

Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 10, 2019 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 2, 2019 020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 4, 2019 060000 ENGINE (PWS)

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 2, 2019 110000 ELECTRICAL SYSTEM

The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2019 350000 EQUIPMENT

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2019 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 11, 2018 010000 STEERING

If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 11, 2018 162000 STRUCTURE:BODY

If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2019 120000 EXTERIOR LIGHTING

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2019 121000 EXTERIOR LIGHTING:HEADLIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2019 123000 EXTERIOR LIGHTING:TAIL LIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2019 220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 27, 2018 110000 ELECTRICAL SYSTEM

Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 27, 2018 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2018 060000 ENGINE AND ENGINE COOLING

If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 10, 2019 350000 EQUIPMENT

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 3, 2019 120000 EXTERIOR LIGHTING

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 3, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 3, 2019 350000 EQUIPMENT

When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 10, 2019 140000 AIR BAGS

This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2019 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 3, 2019 040000 SERVICE BRAKES, AIR

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2019 160000 STRUCTURE

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has be

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 20, 2019 060000 ENGINE AND ENGINE COOLING

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 20, 2019 070000 FUEL SYSTEM, GASOLINE

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 20, 2019 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 20, 2019 350000 EQUIPMENT

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 5, 2019 110000 ELECTRICAL SYSTEM

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 4, 2019 010000 STEERING

Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 15, 2019 110000 ELECTRICAL SYSTEM

When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the “P” position and the engine s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 15, 2019 116000 ELECTRICAL SYSTEM:IGNITION

When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the “P” position and the engine s

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 8, 2019 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Some customer using “Flexible” setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTANCE at the wrong time

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 8, 2019 060000 ENGINE (PWS)

Some customer using “Flexible” setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTANCE at the wrong time

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 15, 2018 106000 POWER TRAIN:AXLE ASSEMBLY

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 31, 2018 180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 30, 2018 110000 ELECTRICAL SYSTEM

MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message “Device no longer has access or service.” for the MMS APP installed on android devices starting 8/1/18. Inform the customer that all

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 5, 2018 105100 POWER TRAIN:DRIVELINE:UNIVERSAL JOINT

Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 5, 2018 105300 POWER TRAIN:DRIVELINE:DRIVESHAFT

Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2018 060000 ENGINE (PWS)

Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 6, 2018 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

On some vehicles, a sulfur smell or ‘rotten egg’ odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 6, 2018 110000 ELECTRICAL SYSTEM

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 5, 2018 010000 STEERING

Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 – 30 mph (40 – 50 km/h). The vibration is more noticeable when drivi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 5, 2018 020000 SUSPENSION

Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 – 30 mph (40 – 50 km/h). The vibration is more noticeable when drivi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 27, 2018 350000 EQUIPMENT

When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to MGSS (RADAR UNIT INSPECTION) for pro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 6, 2018 060000 ENGINE AND ENGINE COOLING

IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 16, 2018 350000 EQUIPMENT

MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2018 110000 ELECTRICAL SYSTEM

Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTC is stored in memory: U3000:98 – Forward sensing camera (FSC) stops functioning due to temporary high temperatu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2018 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTC is stored in memory: U3000:98 – Forward sensing camera (FSC) stops functioning due to temporary high temperatu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 13, 2018 220000 SEATS

Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 10, 2018 102000 POWER TRAIN:MANUAL TRANSMISSION

Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or Reverse with no AT related DTCs stored. The symptom can be temporarily repaired using the AT initial

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 13, 2018 020000 SUSPENSION

Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 30, 2018 200000 WHEELS

Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 2, 2018 100000 POWER TRAIN

Some customer using “Flexible” setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTANCE at the wrong time

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2018 110000 ELECTRICAL SYSTEM

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2018 110000 ELECTRICAL SYSTEM

Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2018 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2018 060000 ENGINE (PWS)

Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2018 110000 ELECTRICAL SYSTEM

Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tra

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2018 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2018 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2018 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 25, 2018 110000 ELECTRICAL SYSTEM

Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status Monitor/

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 25, 2018 060000 ENGINE (PWS)

Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status Monitor/

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 160000 STRUCTURE

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 350000 EQUIPMENT

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 160000 STRUCTURE

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 030000 SERVICE BRAKES, HYDRAULIC

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 350000 EQUIPMENT

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 350000 EQUIPMENT

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 20, 2018 353000 EQUIPMENT:ELECTRICAL

ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 20, 2018 060000 ENGINE (PWS)

ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 20, 2018 110000 ELECTRICAL SYSTEM

ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 20, 2018 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 20, 2018 060000 ENGINE (PWS)

ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 20, 2018 110000 ELECTRICAL SYSTEM

ELECTRICAL CONCERN AND/OR MULTIPLE DTC’S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 20, 2018 350000 EQUIPMENT

ELECTRICAL CONCERN AND/OR MULTIPLE DTC’S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 23, 2018 151600 SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 23, 2018 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 8, 2018 060000 ENGINE (PWS)

If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 3, 2018 162800 STRUCTURE:BODY:HOOD

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 1, 2018 121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 1, 2018 271000 LANE DEPARTURE: WARNING

Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2018 350000 EQUIPMENT

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 10, 2018 132000 VISIBILITY:GLASS, SIDE/REAR

Some vehicles may exhibit wind noise at rear door quarter glass when driven at high speeds. This is caused by air leakage from the gap between rear sash molding, rear door glass run channel, rear door glass guide and rear door quarter glass

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 10, 2018 162300 STRUCTURE:BODY:DOOR

Some vehicles may exhibit wind noise at rear door quarter glass when driven at high speeds. This is caused by air leakage from the gap between rear sash molding, rear door glass run channel, rear door glass guide and rear door quarter glass

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 8, 2018 350000 EQUIPMENT

When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 8, 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 15, 2018 011000 STEERING: STEERING WHEEL/HANDLE BAR

Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 8, 2018 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring System (TPMS) monitors the tire pressure of all four tires

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 8, 2018 060000 ENGINE (PWS)

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2018 030000 BRAKES (PWS)

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 7, 2018 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery.TPMS INITIALIZATION PROCESS: When any of the services belo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2018 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 17, 2018 105300 POWER TRAIN:DRIVELINE:DRIVESHAFT

Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 13, 2018 200000 WHEELS

Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely. Black Spot Whi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2018 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded P0524:00 – Engine oil pressure too low This is caused by a drop in engine oil press

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2018 070000 FUEL SYSTEM, GASOLINE

Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded P0524:00 – Engine oil pressure too low This is caused by a drop in engine oil press

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2018 140000 AIR BAGS

This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 16, 2018 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2018 350000 EQUIPMENT

The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 16, 2018 060000 ENGINE AND ENGINE COOLING

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 – Oil pressure switch No. 1 (oil press

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 12, 2018 100000 POWER TRAIN

Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or Reverse with no AT related DTCs stored. The symptom can be temporarily repaired using the AT initial

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 2, 2018 100000 POWER TRAIN

The new SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use”ATF-FZ” to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 2, 2018 060000 ENGINE AND ENGINE COOLING

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 27, 2018 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 27, 2018 030000 BRAKES (PWS)

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2018 162700 STRUCTURE:BODY:TRUNK LID

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2018 162800 STRUCTURE:BODY:HOOD

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2018 162900 STRUCTURE:BODY:ROOF AND PILLARS

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 14, 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 14, 2018 118000 ELECTRICAL SYSTEM:SOFTWARE

Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2018 118000 ELECTRICAL SYSTEM:SOFTWARE

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 2, 2018 110000 ELECTRICAL SYSTEM

When installing a navigation SD card, the center display may show error message “Invalid SD Card”. This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 4, 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2017 110000 ELECTRICAL SYSTEM

Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 – Forward sensing camera (FSC) stops functioning due to temporary high tem

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2017 060000 ENGINE (PWS)

Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 29, 2018 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST

Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 18, 2018 264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Some customers may experience the following symptom relating to the Forward Sensing Camera (FSC)with DTC C1001:92 [Forward sensing camera (FSC) poor field of view] stored in memory.When the visibility out the windshieldis poor (i.e. fog or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 16, 2018 118000 ELECTRICAL SYSTEM:SOFTWARE

Some customers may complain that the Voice Recognition system does not recognize “Address” or “New Destination” navigation voice commands. This may be caused by faulty navigation SD card software. The SD card has been updated to eliminate t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 10, 2018 118000 ELECTRICAL SYSTEM:SOFTWARE

Some customers may complain that the Voice Recognition system does not recognize “Address” or “NewDestination” navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate thi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 9, 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

After the installation of a new instrument cluster, the message “Fctry” or “Factory” is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the fac

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 8, 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 5, 2018 021300 SUSPENSION:FRONT:SHOCK ABSORBER

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to: Upper front strut bearing (A) damag

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 28, 2018 118000 ELECTRICAL SYSTEM:SOFTWARE

Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 16, 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation S

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 20, 2018 350000 EQUIPMENT

Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 8, 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 26, 2018 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 16, 2018 140000 AIR BAGS

The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 16, 2018 350000 EQUIPMENT

The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 26, 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY

This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2018 160000 STRUCTURE

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2018 121000 EXTERIOR LIGHTING:HEADLIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2018 123000 EXTERIOR LIGHTING:TAIL LIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 26, 2018 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 28, 2018 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 28, 2018 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 5, 2018 353000 EQUIPMENT:ELECTRICAL

When installing a navigation SD card, the center display may show error message “Invalid SD Card”.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 26, 2018 021300 SUSPENSION:FRONT:SHOCK ABSORBER

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 26, 2018 022400 SUSPENSION:REAR:SHOCK ABSORBER

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2018 020000 SUSPENSION

Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2018 350000 EQUIPMENT

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2018 220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 19, 2018 118000 ELECTRICAL SYSTEM:SOFTWARE

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2018 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2018 060000 ENGINE (PWS)

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 5, 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some customers may complain that the Voice Recognition system does not recognize “Address” or “New Destination” navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 18, 2017 011000 STEERING: STEERING WHEEL/HANDLE BAR

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2019 110000 ELECTRICAL SYSTEM

After the installation of a new instrument cluster, the message “Fctry” or ÿ¢ÿ¿ÿ¿Factoryÿ¢ÿ¿ÿ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2019 350000 EQUIPMENT

After the installation of a new instrument cluster, the message “Fctry” or ÿ¢ÿ¿ÿ¿Factoryÿ¢ÿ¿ÿ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 18, 2017 264000 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM

The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 15, 2017 110000 ELECTRICAL SYSTEM

Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. This is caused by an incorrectly learned zero-point (closed positio

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 15, 2017 350000 EQUIPMENT

Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. This is caused by an incorrectly learned zero-point (closed positio

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 15, 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. This is caused by an incorrectly learned zero-point (closed positio

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 16, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 4, 2017 110000 ELECTRICAL SYSTEM

Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 4, 2017 130000 VISIBILITY

Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 4, 2017 273000 LANE DEPARTURE: BLIND SPOT DETECTION

Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 27, 2017 110000 ELECTRICAL SYSTEM

Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area.? Adjacent vehicle (B) drivi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 27, 2017 120000 EXTERIOR LIGHTING

Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area.? Adjacent vehicle (B) drivi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 9, 2017 110000 ELECTRICAL SYSTEM

Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 9, 2017 130000 VISIBILITY

Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 6, 2017 110000 ELECTRICAL SYSTEM

Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 – Forward sensing camera (FSC) stops functioning due to temporary high tempera

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 6, 2017 030000 BRAKES (PWS)

Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 – Forward sensing camera (FSC) stops functioning due to temporary high tempera

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 6, 2017 284000 BACK OVER PREVENTION: CAMERA SYSTEM

Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. The following DTCs are stored in memory: U3000:98 – Forward sensing camera (FSC) stops functioning due to temporary high tempera

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 18, 2017 110000 ELECTRICAL SYSTEM

Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Instrument Cluster Multi-Information D

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 18, 2017 120000 EXTERIOR LIGHTING

Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Instrument Cluster Multi-Information D

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 29, 2017 010000 STEERING

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: Upper front strut bearing (A) dam

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 29, 2017 020000 SUSPENSION

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: Upper front strut bearing (A) dam

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 29, 2017 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: Upper front strut bearing (A) dam

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 24, 2017 120000 EXTERIOR LIGHTING

Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 24, 2017 121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 24, 2017 270000 LANE DEPARTURE

Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 24, 2017 271000 LANE DEPARTURE: WARNING

Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 24, 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This service information provides basic Q-85/T-110 battery handling procedures. Complete service information can be found in MGSS online or Workshop Manual (section 13-17).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 24, 2017 350000 EQUIPMENT

This service information provides basic Q-85/T-110 battery handling procedures. Complete service information can be found in MGSS online or Workshop Manual (section 13-17).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 23, 2017 110000 ELECTRICAL SYSTEM

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 22, 2017 010000 STEERING

Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. NOTE: The noise will not occu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 22, 2017 020000 SUSPENSION

Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. NOTE: The noise will not occu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 9, 2017 110000 ELECTRICAL SYSTEM

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 9, 2017 121000 EXTERIOR LIGHTING:HEADLIGHTS

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 9, 2017 160000 STRUCTURE

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 22, 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 16, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 12, 2017 114000 ELECTRICAL SYSTEM:WIRING

Due to a change in the 2017 Mazda3, Mazda6 and 2018 CX-9 A-pillar wiring harness, the EC Mirror w/compass / EC Mirror w/compass + Homelink installation instructions have been updated.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 12, 2017 135100 VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR

Due to a change in the 2017 Mazda3, Mazda6 and 2018 CX-9 A-pillar wiring harness, the EC Mirror w/compass / EC Mirror w/compass + Homelink installation instructions have been updated.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 12, 2017 353000 EQUIPMENT:ELECTRICAL

Due to a change in the 2017 Mazda3, Mazda6 and 2018 CX-9 A-pillar wiring harness, the EC Mirror w/compass / EC Mirror w/compass + Homelink installation instructions have been updated.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 1, 2017 121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 1, 2017 264000 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM

Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 8, 2017 127000 EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS

Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 8, 2017 271000 LANE DEPARTURE: WARNING

Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 8, 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. For Mazda6 and CX-5, the check engine light may illuminate with the DTC P011A

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 24, 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded. P0524:00 – Engine oil pressure too low. This is caused by a drop in engine oil pre

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 12, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 23, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

Some customers may experience that the ?leaving home? light function does not work even it is equipped and properly set. However, ?coming home? light function works properly. This concern only occurs on vehicles equipped with speedometer wi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 16, 2017 110000 ELECTRICAL SYSTEM

Some customers may experience that the ?leaving home? light function does not work even it is equipped and properly set. However, ?coming home? light function works properly. This concern only occurs on vehicles equipped with speedometer wi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 16, 2017 220000 SEATS

Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 15, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 9, 2017 021300 SUSPENSION:FRONT:SHOCK ABSORBER

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to:? Upper front strut bearing (A) dam

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 5, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 2, 2017 354000 EQUIPMENT:MECHANICAL

Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2017 353000 EQUIPMENT:ELECTRICAL

IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS – PLEASE UPDATE YOUR PC’S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS – PLEASE UPDATE YOUR PC’S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 8, 2016 118000 ELECTRICAL SYSTEM:SOFTWARE

IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE “IDS/INFOTAINMENT” TAB.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2016 060000 ENGINE (PWS)

IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 22, 2016 220000 SEATS

AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 26, 2017 353000 EQUIPMENT:ELECTRICAL

Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 26, 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2017 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2017 110000 ELECTRICAL SYSTEM

Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 21, 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Instrument Cluster Multi-Information D

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 21, 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Instrument Cluster Multi-Information D

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 21, 2017 353000 EQUIPMENT:ELECTRICAL

Some customers may complain about the “wrong” phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 21, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

Some customers may complain about the “wrong” phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2017 131000 VISIBILITY:WINDSHIELD

CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2017 121000 EXTERIOR LIGHTING:HEADLIGHTS

High Beam Control (HBC) system frequently asked questions (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2017 263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2017 273000 LANE DEPARTURE: BLIND SPOT DETECTION

Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2017 270000 LANE DEPARTURE

Lane Departure Warning System (LDWS) frequently asked questions (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2017 030000 BRAKES (PWS)

Smart City Brake Support (SCBS) frequently asked questions (FAQ)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2017 140000 AIR BAGS

When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2017 353000 EQUIPMENT:ELECTRICAL

When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 5, 2017 110000 ELECTRICAL SYSTEM

In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 5, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2017 121000 EXTERIOR LIGHTING:HEADLIGHTS

Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda’s New Vehicle Limit

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2017 200000 WHEELS

Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below.The damage extends to the front surface of the aluminum wheel partly or entirely.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 3, 2017 060000 ENGINE AND ENGINE COOLING

Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 2, 2017 020000 SUSPENSION

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 2, 2017 021300 SUSPENSION:FRONT:SHOCK ABSORBER

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 2, 2017 021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 2, 2017 060000 ENGINE AND ENGINE COOLING

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 2, 2017 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 28, 2016 110000 ELECTRICAL SYSTEM

WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 28, 2016 120000 EXTERIOR LIGHTING

SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 27, 2016 060000 ENGINE (PWS)

WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 22, 2016 160000 STRUCTURE

WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL “R”. FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 22, 2016 160000 STRUCTURE

WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL “R”. FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 10, 2016 350000 EQUIPMENT

WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 6, 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY

WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 26, 2016 060000 ENGINE (PWS)

THERE IS A CONCERN THAT SOME WATER PUMPS ARE BEING REPLACED THAT ARE NOT FAULTY, DUE TO SIGNS OF A VERY SMALL COOLANT LEAK FROM THE BLEED HOLE. THIS SERVICE BULLETIN IS TO INFORM YOU ABOUT THE WATER PUMP SEALING MECHA-NISM AND THE CRITERIA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 16, 2016 118000 ELECTRICAL SYSTEM:SOFTWARE

THE 2017 MAZDA3 AND MAZDA6 HAVE THE LATEST MAZDA CONNECT SOFTWARE (VERSION 59). DO NOT ATTEMPT TO UPDATE WITH THE SOFTWARE VERSION AVAILABLE ON MS3 (VERSION 55). IF YOU UPDATE TO AN EARLIER VERSION OF SOFTWARE, THE CMU WILL NEED TO BE SENT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2016 060000 ENGINE (PWS)

IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 16, 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHEC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017 MAZDA Mazda6

search for another vehicle

Loading...