2017 LINCOLN MKZ

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

3 Recalls for 2017 LINCOLN MKZ

Recall Date Component Summary
June 11, 2018 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Remedy:

Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall began on July 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V-427.

March 12, 2018 STEERING: STEERING WHEEL/HANDLE BAR

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Remedy:

Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 18S08.

July 6, 2017 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Remedy:

Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 17S16.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2017 LINCOLN MKZ

skip to NHTSA complaints

Date Component  

18 Complaints submitted to NHTSA for 2017 LINCOLN MKZ

skip to CAS complaints

Date Component  
VEHICLE SPEED CONTROL
ODI Number: 11005181
ELECTRICAL SYSTEM | EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
ODI Number: 11001069
AIR BAGS | SEATS
ODI Number: 11373156
SERVICE BRAKES
ODI Number: 11360197
ENGINE
ODI Number: 11353095
POWER TRAIN | SUSPENSION
ODI Number: 11328834
ENGINE
ODI Number: 11324706
STEERING | WHEELS
ODI Number: 11279778
ELECTRICAL SYSTEM | UNKNOWN OR OTHER
ODI Number: 11269944
ENGINE
ODI Number: 11259092
ENGINE | POWER TRAIN
ODI Number: 11259085
ENGINE | FUEL/PROPULSION SYSTEM
ODI Number: 11230663
POWER TRAIN
ODI Number: 11099382
LATCHES/LOCKS/LINKAGES:HOOD:LATCH | STRUCTURE:BODY
ODI Number: 11143842
ENGINE | STEERING | VEHICLE SPEED CONTROL
ODI Number: 11066489
FUEL/PROPULSION SYSTEM | SERVICE BRAKES
ODI Number: 11061424
AIR BAGS
ODI Number: 11041485
STEERING
ODI Number: 11021168
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2017 LINCOLN MKZ

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

280 Service Alerts for 2017 LINCOLN MKZ

Date Description
July 28, 2022 346000 COMMUNICATION:MANUFACTURER TELEMATICS

Certain 2014-2020 Model Year Multiple Vehicle Lines – 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 29, 2022 110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÿ¿ÿ¿ÿ¿ÿ®/LincolnWayÿ¿ÿ¿ÿ¿ÿ® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 21, 2022 980000 UNKNOWN OR OTHER

Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 21, 2022 119811 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE

Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 10, 2022 060000 ENGINE AND ENGINE COOLING

Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 24, 2022 110000 ELECTRICAL SYSTEM

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 4, 2022 100000 POWER TRAIN

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 2, 2022 110000 ELECTRICAL SYSTEM

Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 2, 2022 060000 ENGINE (PWS)

Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2022 350000 EQUIPMENT

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating “Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2022 346000 COMMUNICATION:MANUFACTURER TELEMATICS

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating “Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 15, 2022 060000 ENGINE AND ENGINE COOLING

Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 15, 2022 350000 EQUIPMENT

Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2022 350000 EQUIPMENT

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating “Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 21, 2022 220000 SEATS

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 21, 2022 350000 EQUIPMENT

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 21, 2022 354000 EQUIPMENT:MECHANICAL

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 28, 2022 060000 ENGINE AND ENGINE COOLING

Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 17, 2022 220000 SEATS

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 23, 2021 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 23, 2021 118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 2, 2021 110000 ELECTRICAL SYSTEM

Some 2017 MKZ and Fusion vehicles equipped with memory seats and built on or before 03-Jun-2016 may exhibit a discharged battery or a battery drain condition. Before performing normal diagnostics, reprogram the driver door module (DDM) to t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 2, 2021 220000 SEATS

Some 2017 MKZ and Fusion vehicles equipped with memory seats and built on or before 03-Jun-2016 may exhibit a discharged battery or a battery drain condition. Before performing normal diagnostics, reprogram the driver door module (DDM) to t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 2, 2021 118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2017 MKZ and Fusion vehicles equipped with memory seats and built on or before 03-Jun-2016 may exhibit a discharged battery or a battery drain condition. Before performing normal diagnostics, reprogram the driver door module (DDM) to t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 3, 2021 353000 EQUIPMENT:ELECTRICAL

Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the r

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 4, 2021 980000 UNKNOWN OR OTHER

Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 4, 2021 346000 COMMUNICATION:MANUFACTURER TELEMATICS

Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 060000 ENGINE (PWS)

Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 100000 POWER TRAIN

Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 350000 EQUIPMENT

Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 13, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 10, 2020 114000 ELECTRICAL SYSTEM:WIRING

Some 2013-2020 MKZ vehicles may need the exterior rear view mirror replaced. The replacement exterior mirror will have different wiring than the originally equipped mirror. Follow the Service Procedure steps below to modify the vehicle-side

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 9, 2021 110000 ELECTRICAL SYSTEM

Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating ‘Data Corrupt’ or ‘Configuration Failed, would you like to retry?’

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 9, 2021 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating ‘Data Corrupt’ or ‘Configuration Failed, would you like to retry?’

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 19, 2021 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Some 2016-2017 Ford and Lincoln vehicles with a new Body Control Module (BCM) installed may exhibit a programming error using IDS v122.03 and newer stating “Data Corrupt” or Configuration Failed, would you like to retry?. A temporary work

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 19, 2021 119430 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ONBOARD (OBCM)

Some 2016-2017 Ford and Lincoln vehicles with a new Body Control Module (BCM) installed may exhibit a programming error using IDS v122.03 and newer stating “Data Corrupt” or Configuration Failed, would you like to retry?. A temporary work

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 16, 2021 110000 ELECTRICAL SYSTEM

Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 25, 2021 031110 SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotor

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 17, 2021 102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincol

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 27, 2021 110000 ELECTRICAL SYSTEM

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 22, 2021 220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 2, 2021 110000 ELECTRICAL SYSTEM

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-20

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 24, 2021 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 24, 2021 060000 ENGINE AND ENGINE COOLING

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 10, 2020 130000 VISIBILITY

Some 2013-2020 MKZ vehicles may need the exterior rear view mirror replaced. The replacement exterior mirror will have different wiring than the originally equipped mirror. Follow the Service Procedure steps below to modify the vehicle-side

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 8, 2021 130000 VISIBILITY

Some 2013-2020 MKZ vehicles may need the exterior rear view mirror replaced. The replacement exterior mirror will have different wiring than the originally equipped mirror. Follow the Service Procedure steps below to modify the vehicle-side

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 20, 2021 350000 EQUIPMENT

Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 21, 2020 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

This article supersedes 17-2225 to update the vehicle model years affected and Service Procedure. Some 2013-2014 Fusion and 2013-2020 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions. This may be due to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 21, 2020 350000 EQUIPMENT

This article supersedes 17-2225 to update the vehicle model years affected and Service Procedure. Some 2013-2014 Fusion and 2013-2020 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions. This may be due to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 13, 2020 160000 STRUCTURE

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 6, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 25, 2020 060000 ENGINE AND ENGINE COOLING

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 21, 2020 350000 EQUIPMENT

Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 21, 2020 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 17, 2020 110000 ELECTRICAL SYSTEM

Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 17, 2020 350000 EQUIPMENT

Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2020 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 18, 2020 220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2020 060000 ENGINE AND ENGINE COOLING

When installing a replacement short block in 2015-2017 vehicles equipped with a 2.7L or 3.0L EcoBoost engine, the engine must be converted to use a belt driven oil pump with the following parts: left exhaust camshaft JT4Z-6250-B, left inta

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2020 350000 EQUIPMENT

When installing a replacement short block in 2015-2017 vehicles equipped with a 2.7L or 3.0L EcoBoost engine, the engine must be converted to use a belt driven oil pump with the following parts: left exhaust camshaft JT4Z-6250-B, left inta

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

When installing a replacement short block in 2015-2017 vehicles equipped with a 2.7L or 3.0L EcoBoost engine, the engine must be converted to use a belt driven oil pump with the following parts: left exhaust camshaft JT4Z-6250-B, left inta

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 29, 2020 110000 ELECTRICAL SYSTEM

Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a ‘Vehicle Failed To Start’ message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 22, 2020 110000 ELECTRICAL SYSTEM

Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered “deep sleep mode”. This mode is enabled due to the vehicle not being started for 14 consecutive days or battery vol

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 21, 2019 110000 ELECTRICAL SYSTEM

Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 20, 2019 100000 POWER TRAIN

Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2019 110000 ELECTRICAL SYSTEM

Some 2017 Fusion and MKZ vehicles built on or before 18-Feb-2017 and Continental vehicles may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. Reprogram the driv

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2019 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some 2017 Fusion and MKZ vehicles built on or before 18-Feb-2017 and Continental vehicles may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. Reprogram the driv

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 20, 2019 110000 ELECTRICAL SYSTEM

Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats ma

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 20, 2019 220000 SEATS

Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats ma

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 20, 2019 060000 ENGINE AND ENGINE COOLING

Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 5, 2019 060000 ENGINE AND ENGINE COOLING

Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine vehicles may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion. Thi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2020 110000 ELECTRICAL SYSTEM

SSM 48619 – Various Vehicles – Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle – CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2020 980000 UNKNOWN OR OTHER

SSM 48619 – Various Vehicles – Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle – CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 27, 2019 060000 ENGINE AND ENGINE COOLING

Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 13, 2019 060000 ENGINE AND ENGINE COOLING

Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 9, 2019 130000 VISIBILITY

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 9, 2019 132000 VISIBILITY:GLASS, SIDE/REAR

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 5, 2019 100000 POWER TRAIN

Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 5, 2019 106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL

Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 29, 2019 110000 ELECTRICAL SYSTEM

Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may displ

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 10, 2019 060000 ENGINE AND ENGINE COOLING

SSM 47922 – Various Vehicles – 2.7L/3.0L EcoBoost Engine – Oil Filter Service Tip When servicing the oil filter on vehicles equipped with a 2.7L or 3.0L EcoBoostengine it is critical to inspect the oil filter housing center stem to verify

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 10, 2019 060000 ENGINE (PWS)

SSM 47922 – Various Vehicles – 2.7L/3.0L EcoBoost Engine – Oil Filter Service Tip When servicing the oil filter on vehicles equipped with a 2.7L or 3.0L EcoBoostengine it is critical to inspect the oil filter housing center stem to verify

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2019 110000 ELECTRICAL SYSTEM

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 27, 2019 220000 SEATS

Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 27, 2019 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST

Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2019 110000 ELECTRICAL SYSTEM

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 20, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 20, 2019 260000 FORWARD COLLISION AVOIDANCE

Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2019 110000 ELECTRICAL SYSTEM

For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 10, 2019 100000 POWER TRAIN

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2019 060000 ENGINE (PWS)

SSM 47948 – 2010-2019 Various Vehicles – Turbocharged Engines – Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 24, 2019 060000 ENGINE AND ENGINE COOLING

Some 2017-2019 Fusion Hybrid/Fusion Energi/MKZ Hybrid and 2017-2018 C-Max vehicles built on or before 27-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P013A stored in the powertrain

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 24, 2019 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Some 2017-2019 Fusion Hybrid/Fusion Energi/MKZ Hybrid and 2017-2018 C-Max vehicles built on or before 27-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P013A stored in the powertrain

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 5, 2019 100000 POWER TRAIN

Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 5, 2019 350000 EQUIPMENT

Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 7, 2019 160000 STRUCTURE

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2019 220000 SEATS

Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 4, 2018 220000 SEATS

Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 4, 2018 350000 EQUIPMENT

Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2018 110000 ELECTRICAL SYSTEM

Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2018 110000 ELECTRICAL SYSTEM

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states ‘SYNC can check for updates when connected to a WiFi network’. To remove the inconvenience of t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 14, 2018 061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 6, 2019 110000 ELECTRICAL SYSTEM

Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 17, 2019 350000 EQUIPMENT

Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 8, 2019 070000 FUEL SYSTEM, GASOLINE

Some 2017-2019 MKZ vehicles equipped with a 2.0 HEV engine may exhibit a fuel filler door unable to be opened or closed with or without an illuminated malfunction indicator (MIL) and DTC P04B5. This may occur when the fuel door is pressed o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 8, 2019 110000 ELECTRICAL SYSTEM

Some 2017-2019 MKZ vehicles equipped with a 2.0 HEV engine may exhibit a fuel filler door unable to be opened or closed with or without an illuminated malfunction indicator (MIL) and DTC P04B5. This may occur when the fuel door is pressed o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 8, 2019 350000 EQUIPMENT

Some 2017-2019 MKZ vehicles equipped with a 2.0 HEV engine may exhibit a fuel filler door unable to be opened or closed with or without an illuminated malfunction indicator (MIL) and DTC P04B5. This may occur when the fuel door is pressed o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 8, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some 2017-2019 MKZ vehicles equipped with a 2.0 HEV engine may exhibit a fuel filler door unable to be opened or closed with or without an illuminated malfunction indicator (MIL) and DTC P04B5. This may occur when the fuel door is pressed o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 6, 2018 110000 ELECTRICAL SYSTEM

2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. The Workshop Shop M

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 6, 2018 350000 EQUIPMENT

2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. The Workshop Shop M

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 1, 2018 010000 STEERING

2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 1, 2018 011000 STEERING: STEERING WHEEL/HANDLE BAR

2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2019 110000 ELECTRICAL SYSTEM

Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2019 110000 ELECTRICAL SYSTEM

Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2019 220000 SEATS

Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2019 221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 6, 2019 110000 ELECTRICAL SYSTEM

Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 6, 2019 060000 ENGINE (PWS)

Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2019 110000 ELECTRICAL SYSTEM

Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 7, 2019 160000 STRUCTURE

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 7, 2019 350000 EQUIPMENT

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 14, 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is available. Use the vehicle identification number (VIN) in the parts

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 20, 2018 110000 ELECTRICAL SYSTEM

Some 2017-2018 Continental, MKC, MKX, MKZ, and Fusion vehicles with an instrument panel center mounted speaker and 2017-2018 Escape vehicles with Sony audio systems may exhibit an inoperative speed compensated volume feature. This may be du

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 8, 2018 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 8, 2018 060000 ENGINE (PWS)

Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 25, 2018 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST

Some 2017 Fusion/MKZ vehicles built on or before 12-Jun-2017 may exhibit a driver’s power seat function that is inoperative with or without fuse F74 open. Follow the Service Procedure steps to correct the condition.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 22, 2018 110000 ELECTRICAL SYSTEM

Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 22, 2018 350000 EQUIPMENT

Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 8, 2018 110000 ELECTRICAL SYSTEM

Some 2016 MKX and 2017 Continental/MKZ vehicles equipped with a Revel Ultima audio system may exhibit a loud screeching/squealing noise from the speakers when the audio system is on or off. To determine if the vehicle is equipped with a Rev

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 8, 2018 350000 EQUIPMENT

Some 2016 MKX and 2017 Continental/MKZ vehicles equipped with a Revel Ultima audio system may exhibit a loud screeching/squealing noise from the speakers when the audio system is on or off. To determine if the vehicle is equipped with a Rev

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 14, 2018 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Certain 2017 Model Year Multiple Vehicle Lines – California Emission Warranty Parts Coverage

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 13, 2018 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Certain 2017 Model Year Multiple Vehicle Lines – California Emission Warranty Parts Coverage

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 22, 2018 110000 ELECTRICAL SYSTEM

Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 22, 2018 350000 EQUIPMENT

Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 22, 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 29, 2018 353000 EQUIPMENT:ELECTRICAL

Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 31, 2018 060000 ENGINE AND ENGINE COOLING

Some 2017-2018 Fusion, MKZ and C-Max vehicles with 2.0L Gas/Electric engine may exhibit an illuminated MIL with DTC P013A in the Powertrain Control Module(PCM). This may be due to an exhaust system leak. Exhaust leak inspection should be co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 24, 2018 010000 STEERING

When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 23, 2018 060000 ENGINE (PWS)

Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 25, 2018 060000 ENGINE AND ENGINE COOLING

Some Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engines may exhibit an oil leak from the engine oil pan RTV seal. Replace the oil pan by performing the published Workshop Manual (WSM) service procedures. After removing

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 30, 2018 350000 EQUIPMENT

Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2018 118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 30, 2018 060000 ENGINE AND ENGINE COOLING

Some 2015-2018 Fusion/MKZ/MKC/Escape/Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a runs rough condition with DTCs P0300, P0301, P0302, P0303, P0304 and/or P0316. This may be due to coolant intrusion due to corrosion on th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2018 110000 ELECTRICAL SYSTEM

Some 2015-2017 MKC/MKZ, 2016-2017 MKX and 2017 Continental vehicles equipped with a Telematics Control Unit (TCU) built on or before 15-Aug-2017 may exhibit inoperative remote features via Lincoln Way Mobile app, incomplete user authorizati

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 5, 2018 110000 ELECTRICAL SYSTEM

Some 2013-2017 C-MAX Energi, 2013-2018 Fusion Energi, 2013-2018 C-MAX/Fusion Hybrid/MKZ Hybrid may exhibit a no start with battery energy control module (BECM) diagnostic trouble code (DTC) P0AE5. For 2015-2017 C-MAX Energi refer to the 201

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 29, 2018 283000 BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Some 2017-2018 Fusion vehicles equipped with 2.7L and MKZ vehicles equipped with 2.0L or 3.0L Ecoboost vehicles without painted calipers and built on or before 5-Mar-2018, may exhibit a brake moan noise from the rear when backing up on the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 21, 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under ce

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 21, 2018 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. B

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 19, 2018 110000 ELECTRICAL SYSTEM

Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 8, 2018 060000 ENGINE AND ENGINE COOLING

Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 25, 2018 220000 SEATS

Some 2017 Fusion/MKZ vehicles built on or before 12-Jun-2017 may exhibit a driver’s power seat function that is inoperative with or without fuse F74 open. Follow the Service Procedure steps to correct the condition.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 29, 2018 110000 ELECTRICAL SYSTEM

Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 29, 2018 350000 EQUIPMENT

Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 29, 2018 353000 EQUIPMENT:ELECTRICAL

Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 29, 2018 118000 ELECTRICAL SYSTEM:SOFTWARE

Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 21, 2018 353000 EQUIPMENT:ELECTRICAL

Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also inclu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2018 071000 FUEL SYSTEM, GASOLINE:STORAGE

Some 2017-2018 Energi and Hybrid vehicles may exhibit a fuel door opening delay longer than 15 sec or unable to open condition without refueling system or fuel door related DTCs. This condition may be due to the high pressure fuel tank pres

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2018 091130 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

Some 2017-2018 Energi and Hybrid vehicles may exhibit a fuel door opening delay longer than 15 sec or unable to open condition without refueling system or fuel door related DTCs. This condition may be due to the high pressure fuel tank pres

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 15, 2018 011000 STEERING: STEERING WHEEL/HANDLE BAR

Some 2017-2018 MKZ vehicle built on or before 10-Oct-2017 may exhibit a steering wheel that does not travel to the full up position when the easy entry/exit feature is enabled. Reprogram the DSM using Integrated Diagnostic System (IDS) or F

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 14, 2018 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 9, 2018 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 29, 2017 110000 ELECTRICAL SYSTEM

Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 29, 2017 350000 EQUIPMENT

Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 29, 2017 110000 ELECTRICAL SYSTEM

Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 29, 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 29, 2017 110000 ELECTRICAL SYSTEM

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 29, 2017 350000 EQUIPMENT

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 29, 2017 270000 LANE DEPARTURE

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 29, 2017 280000 BACK OVER PREVENTION

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 21, 2017 060000 ENGINE (PWS)

Some 2016-2017 Edge/MKX, 2017 Continental, and 2017 Fusion/MKZ vehicles equipped with a 2.7L or 3.0L gasoline turbocharged direct injection (GTDI) engine and built on 1-Apr-2016 and through 1-Jan-2017 may exhibit white or blue smoke from th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 9, 2017 130000 VISIBILITY

Some 2013-2014 Fusion and 2013-2018 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. Follow the Service Procedure steps to correct the condition.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 9, 2017 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Some 2013-2014 Fusion and 2013-2018 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. Follow the Service Procedure steps to correct the condition.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 1, 2017 110000 ELECTRICAL SYSTEM

Some 2017-2018 Fusion and MKZ vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine and built on or before 29-Sep-2017 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 22, 2017 353000 EQUIPMENT:ELECTRICAL

Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 3, 2017 110000 ELECTRICAL SYSTEM

Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not operational message being displayed. Connect the IDS and check the RCM and APIM for DTCs. If any of the foll

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 3, 2017 140000 AIR BAGS

Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not operational message being displayed. Connect the IDS and check the RCM and APIM for DTCs. If any of the foll

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 2, 2017 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 2, 2017 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 6, 2017 353000 EQUIPMENT:ELECTRICAL

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 6, 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 4, 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Some 2017-2018 Fusion/MKZ/MKC/MKX/Continental with all audio systems and 2017-2018 Escape with Sony audio systems may exhibit an inoperative speed compensation volume feature. Do not attempt any repairs at this time. Engineering is investig

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 14, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. During th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 7, 2017 110000 ELECTRICAL SYSTEM

Some 2017 MKZ and Fusion vehicles equipped with memory seats and built on or before 3-Jun-2016 may exhibit a discharged battery or a battery drain condition. Before performing normal diagnostics, reprogram the driver door module (DDM) to th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 7, 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Some 2017 MKZ and Fusion vehicles equipped with memory seats and built on or before 3-Jun-2016 may exhibit a discharged battery or a battery drain condition. Before performing normal diagnostics, reprogram the driver door module (DDM) to th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 7, 2017 110000 ELECTRICAL SYSTEM

Some 2017 Continental/MKZ vehicles equipped with 3.0L engine and all-wheel drive (AWD), built on or before 12-May-2017 may exhibit an all-wheel drive malfunction warning message/wrench light along with DTC U2008 that occurs when using a con

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 7, 2017 060000 ENGINE (PWS)

Some 2017 Continental/MKZ vehicles equipped with 3.0L engine and all-wheel drive (AWD), built on or before 12-May-2017 may exhibit an all-wheel drive malfunction warning message/wrench light along with DTC U2008 that occurs when using a con

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 7, 2017 110000 ELECTRICAL SYSTEM

Some 2017 Fusion and MKZ vehicles built on or before 18-Feb-2017 and Continental vehicles may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. Reprogram the driv

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 7, 2017 162300 STRUCTURE:BODY:DOOR

Some 2017 Fusion and MKZ vehicles built on or before 18-Feb-2017 and Continental vehicles may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. Reprogram the driv

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 28, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 26, 2017 030000 SERVICE BRAKES, HYDRAULIC

Some 2017 Fusion Energi Plug-In Hybrid and MKZ Hybrid vehicles built on or before 20-Apr-2017 may exhibit a brake moan noise from the rear when backing up on the first application in the morning. To resolve this concern, replace the rear br

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2017 060000 ENGINE (PWS)

2017 vehicles equipped with a 2.0L GTDI, 2.3L GTDI, or 2.5L PFI engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser etched

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver’

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 12, 2017 030000 SERVICE BRAKES, HYDRAULIC

Some 2017 Fusion Energi Plug-In Hybrid and MKZ Hybrid vehicles built on or before 20-Apr-2017 may exhibit a brake moan noise from the rear when backing up on the first application in the morning. To resolve this concern, replace the rear br

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 12, 2017 350000 EQUIPMENT

Some 2017 Fusion Energi Plug-In Hybrid and MKZ Hybrid vehicles built on or before 20-Apr-2017 may exhibit a brake moan noise from the rear when backing up on the first application in the morning. To resolve this concern, replace the rear br

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 12, 2017 030000 SERVICE BRAKES, HYDRAULIC

Some 2017 Fusion vehicles equipped with 2.7L and MKZ vehicles equipped with 2.0L or 3.0L Ecoboost vehicles may exhibit a brake moan noise from the rear when backing up on the first application in the morning. To resolve this concern, replac

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 5, 2016 140000 AIR BAGS

SOME 2017 FUSION/MKZ VEHICLES BUILT ON OR BEFORE 18-AUG-2016 MAY EXHIBIT AN AIR BAG LAMP. CONNECT THE IDS AND CHECK THE RCM FOR DTCS. IF DTC U3000, U2100, U2101, U2300, U0455, U0452, B0080, B141B, B141C, B0054, B140C, B140D, B0057, B140E, A

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 19, 2016 350000 EQUIPMENT

Some 2016 Model Year Fusion, MKZ and C-MAX Hybrid Electric Vehicles(HEV) vehicles equipped with 2.0L DOHC Gas/Electric engines may exhibit MIL On with Diagnostic Trouble Code P0137(O2 Sensor Circuit Low Voltage (Bank 1 Sensor 2) in Powertra

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 19, 2016 060000 ENGINE (PWS)

Some 2016 Model Year Fusion, MKZ and C-MAX Hybrid Electric Vehicles(HEV) vehicles equipped with 2.0L DOHC Gas/Electric engines may exhibit MIL On with Diagnostic Trouble Code P0137(O2 Sensor Circuit Low Voltage (Bank 1 Sensor 2) in Powertra

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 19, 2016 110000 ELECTRICAL SYSTEM

Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 19, 2016 353000 EQUIPMENT:ELECTRICAL

Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 16, 2016 110000 ELECTRICAL SYSTEM

Some 2017 MKZ and Fusion vehicles equipped with memory seats and built on or before 6/3/2016 may exhibit a discharged battery or a battery drain condition. Before performing normal diagnostics, reprogram the driver door module (DDM) to the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 16, 2016 220000 SEATS

Some 2017 MKZ and Fusion vehicles equipped with memory seats and built on or before 6/3/2016 may exhibit a discharged battery or a battery drain condition. Before performing normal diagnostics, reprogram the driver door module (DDM) to the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2016 353000 EQUIPMENT:ELECTRICAL

Some 2015-2016 MKC, 2016 MKX, and 2016-2017 MKZ vehicles equipped with a Telematics Control Unit (TCU) built on or before 9-Aug-2016 may exhibit loss of functionality of remote features via the MyLincoln Mobile Application. To correct the c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Some 2015-2016 MKC, 2016 MKX, and 2016-2017 MKZ vehicles equipped with a Telematics Control Unit (TCU) built on or before 9-Aug-2016 may exhibit loss of functionality of remote features via the MyLincoln Mobile Application. To correct the c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2016 350000 EQUIPMENT

Some 2016 MKX and 2017 Continental/MKZ vehicles equipped with a Revel Ultima audio system may exhibit a loud screeching/squealing noise from the speakers when the audio system is on or off. To determine if the vehicle is equipped with a Rev

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Some 2016 MKX and 2017 Continental/MKZ vehicles equipped with a Revel Ultima audio system may exhibit a loud screeching/squealing noise from the speakers when the audio system is on or off. To determine if the vehicle is equipped with a Rev

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2016 150000 SEAT BELTS

Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2016 151300 SEAT BELTS:FRONT:RETRACTOR

Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 29, 2016 106000 POWER TRAIN:AXLE ASSEMBLY

2013-2017 Fusion, MKZ and C-Max Hybrid and Energi vehicles equipped with HF35 eCVT transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. For service and parts ordering purposes, both are the same. The differe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Some 2017 Fusion/MKZ/MKC and Continental with all audio systems and 2017 Escape with Sony audio systems may exhibit an inoperative audio system after a battery disconnect/reconnect. Make sure battery is at full state of charge before attemp

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 060000 ENGINE AND ENGINE COOLING

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 061000 ENGINE AND ENGINE COOLING:ENGINE

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 21, 2016 060000 ENGINE (PWS)

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 1, 2016 110000 ELECTRICAL SYSTEM

SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON N

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 1, 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON N

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2017 110000 ELECTRICAL SYSTEM

Some 2017 Fusion and MKZ vehicles may exhibit an illuminated MIL with DTC P068A. Address any additional DTCs first. This DTC can set when battery voltage is low or a battery drain condition exits. The root cause of the low battery condition

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 5, 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Some 2017 Fusion and MKZ vehicles may exhibit an illuminated MIL with DTC P068A. Address any additional DTCs first. This DTC can set when battery voltage is low or a battery drain condition exits. The root cause of the low battery condition

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2017 110000 ELECTRICAL SYSTEM

Some 2017 MKZ vehicles may exhibit a check headlamp message displayed in IPC after a remote start event and may also exhibit Diagnostic Trouble Codes (DTC): U0401, U0253, and/or U0155 in the Headlamp Control Module (HCM). Reprogram the HCM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2017 121000 EXTERIOR LIGHTING:HEADLIGHTS

Some 2017 MKZ vehicles may exhibit a check headlamp message displayed in IPC after a remote start event and may also exhibit Diagnostic Trouble Codes (DTC): U0401, U0253, and/or U0155 in the Headlamp Control Module (HCM). Reprogram the HCM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 21, 2017 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

Some 2017 C-MAX/Fusion Hybrid/Energi and MKZ Hybrid vehicles may exhibit an illuminated MIL with DTC P0071 stored in the powertrain control module (PCM). This DTC can be set after the vehicle is stored inside a warm location for several hou

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 21, 2017 060000 ENGINE (PWS)

Some 2017 C-MAX/Fusion Hybrid/Energi and MKZ Hybrid vehicles may exhibit an illuminated MIL with DTC P0071 stored in the powertrain control module (PCM). This DTC can be set after the vehicle is stored inside a warm location for several hou

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 20, 2017 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Some 2013-2014 Fusion and 2013-2017 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. Follow the Service Procedure steps to correct the condition.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 8, 2016 110000 ELECTRICAL SYSTEM

Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 8, 2016 353000 EQUIPMENT:ELECTRICAL

Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 2, 2016 060000 ENGINE AND ENGINE COOLING

Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 2, 2016 110000 ELECTRICAL SYSTEM

Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 29, 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Some 2017 Fusion and MKZ vehicles equipped with Sirius satellite radio and built on or before 31-Aug-2016 may exhibit an intermittent concern where the audio cuts out and the radio displays a No Signal or Acquiring message while driving in

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2016 061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Some 2017 Fusion and MKZ vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine and built on or before 31Aug2016 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2016 060000 ENGINE (PWS)

Some 2017 Fusion and MKZ vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine and built on or before 31Aug2016 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2016 061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Some 2017 Fusion and MKZ vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 31-Aug-2016 may exhibit a lack of power drivability concern with an illuminated malfunction indicator lamp (MIL)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2016 060000 ENGINE (PWS)

Some 2017 Fusion and MKZ vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 31-Aug-2016 may exhibit a lack of power drivability concern with an illuminated malfunction indicator lamp (MIL)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 7, 2016 060000 ENGINE (PWS)

Some 2017 MKZ vehicles equipped with 3.0L engine and built on or before 8-Aug-2016 may exhibit a rough idle in neutral or park at normal operating temperature or after a hot restart with or without diagnostic trouble codes (DTCs) P0300, P03

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some 2017 Fusion and MKZ vehicles built on 01-Nov-2016 and through 15-Mar-2017 may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. Reprogram the driver door mod

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2017 353000 EQUIPMENT:ELECTRICAL

Some 2017 Fusion and MKZ vehicles built on 01-Nov-2016 and through 15-Mar-2017 may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. Reprogram the driver door mod

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 13, 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some 2017 MKZ and Fusion vehicle built on or before 30-Oct-2016, and Continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. Perform the Integrated Diagnostic

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 13, 2017 353000 EQUIPMENT:ELECTRICAL

Some 2017 MKZ and Fusion vehicle built on or before 30-Oct-2016, and Continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. Perform the Integrated Diagnostic

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 2, 2016 060000 ENGINE (PWS)

SOME 2015-2017 F-150, 2016 MKX, 2015 EDGE, 2017 FUSION, MKZ AND CONTINENTAL VEHICLES EQUIPPED WITH A 2.7L/3.0L ENGINE MAY APPEAR TO HAVE LOW ENGINE OIL LEVEL IF THE PROPER PROCEDURES ARE NOT FOLLOWED. REFER TO THE OWNERS GUIDE, MAINTENANCE,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 9, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFO

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 7, 2017 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

SOME 2017 MKZ/CONTINENTAL/FUSION VEHICLES EQUIPPED WITH THE 2.7L/3.0L ENGINE AND BUILT ON OR BEFORE 6-OCT-2016 MAY EXHIBIT A ROUGH IDLE IN NEUTRAL OR PARK AT NORMAL OPERATING TEMPERATURE OR AFTER A HOT RESTART, WHITE OR BLUE SMOKE FROM THE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 30, 2017 353000 EQUIPMENT:ELECTRICAL

SOME 2017 MKZ, FUSION, AND CONTINENTAL VEHICLES MAY EXHIBIT WINDOW BOUNCE BACK WHEN USING THE ONE-TOUCH FEATURE AND/OR A LOSS OF WINDOW ONE-TOUCH UP FUNCTIONALITY. PERFORM THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) POWER DOOR WINDOW INITIALIZAT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2017 060000 ENGINE (PWS)

WHEN SERVICING A 2.7L OR 3.0L ECOBOOST ENGINE, IF THE CRANKSHAFT PULLEY IS REMOVED, CORRECT REASSEMBLY IS CRITICAL TO PREVENT POTENTIAL ENGINE FAILURE. THIS INCLUDES INSTALLING A NEW CRANKSHAFT PULLEY BOLT AND ACCURATELY PERFORMING EACH STA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 23, 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

SOME 2017 FUSION HEV/PHEV, C-MAX HEV/PHEV, AND MKZ HEV VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DTC P0071 AND/OR DEGRADED HVAC PERFORMANCE IN AUTOMATIC MODE ONLY WITH AN AMBIENT TEMPERATURE READING OF 50 DEGREES F DISPLAYED IN THE MESSA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 26, 2016 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORR

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 26, 2016 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SOME 2016-2017 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION MAY EXHIBIT A CONDITION IN WHICH THE SIRIUSXM TRAFFIC LISTING IS NOT LOADING BUT ALL REMAINING TRAVEL LINK FEATURES OPERATE PROPERLY. SIRIUSXM TRAFFIC IS ONLY AVAI

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 21, 2016 090000 FUEL SYSTEM, OTHER

SOME 2017 MKZ VEHICLES BUILT ON OR BEFORE 20-SEP-2016 MAY EXHIBIT AN INACCURATE FUEL GAUGE READING, ERRATIC FUEL GAUGE READING, INACCURATE DISTANCE TO EMPTY, AND/OR A FUEL GAUGE THAT DROPS FAST AFTER A REFUELING EVENT, WITH NO DIAGNOSTIC TR

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 21, 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

SOME 2017 MKZ VEHICLES BUILT ON OR BEFORE 20-SEP-2016 MAY EXHIBIT AN INACCURATE FUEL GAUGE READING, ERRATIC FUEL GAUGE READING, INACCURATE DISTANCE TO EMPTY, AND/OR A FUEL GAUGE THAT DROPS FAST AFTER A REFUELING EVENT, WITH NO DIAGNOSTIC TR

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 14, 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SOME VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 AND/OR P0025. THIS MAY BE DUE TO SMALL DEBRIS CAUSING THE VCT SOLENOID TO STICK. B

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

SOME 2017 FUSION, MKZ, CONTINENTAL AND MKX WITH AN INSTRUMENT PANEL CENTER MOUNTED SPEAKER MAY EXHIBIT NO AUDIO, NAVIGATION INOPERATIVE, INABILITY TO ACCESS AUDIO FEATURES WITH ALL CONTROLS INCLUDING STEERING WHEEL SWITCHES AND VOICE COMMAN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SOME 2016-2017 F150, EDGE, MKX, ESCAPE, FOCUS, MKC, FUSION, MKZ, TAURUS AND 2017 CONTINENTAL VEHICLES EQUIPPED WITH 2.0L, 2.7L OR 3.0L GASOLINE TURBOCHARGED DIRECT INJECTION(GTDI) ECOBOOST ENGINES MAY EXHIBIT MALFUNCTION INDICATOR LIGHT(MIL

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 14, 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SOME 2013-2017 C-MAX/FUSION ENERGI AND 2017 C-MAX/FUSION/MKZ HYBRID VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODE (DTC) P04B5. THIS MAY BE DUE TO INADVERTENT ACTUATION OF THE FUEL DOOR RELEASE BUTTON BY THE CUSTOMER W

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 3, 2016 110000 ELECTRICAL SYSTEM

SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYM

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 17, 2016 030000 BRAKES (PWS)

SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 27, 2016 350000 EQUIPMENT

THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 26, 2016 350000 EQUIPMENT

SOME 2015-2017 MKC, 2016 MKX, AND 2016-2017 MKZ VEHICLES EQUIPPED WITH A TELEMATICS CONTROL UNIT (TCU) BUILT ON OR BEFORE 19-OCT-2016 MAY EXHIBIT LOSS OF FUNCTIONALITY OF REMOTE FEATURES VIA THE MYLINCOLN MOBILE APPLICATION. TO CORRECT THE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 17, 2016 030000 BRAKES (PWS)

SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 14, 2016 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

SOME 2017 MKZ AND FUSION VEHICLES EQUIPPED WITH MEMORY SEATS AND BUILT ON OR BEFORE 6/3/2016 MAY EXHIBIT A DISCHARGED BATTERY OR A BATTERY DRAIN CONDITION. BEFORE PERFORMING NORMAL DIAGNOSTICS, REPROGRAM THE DRIVER DOOR MODULE (DDM) TO THE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 10, 2016 010000 STEERING

WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. IF THE IG

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 3, 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

SOME 2017 FUSION AND MKZ VEHICLES BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. IF EXCESSIVE BATTERY DRAIN IS PRESENT AND ELIMINATED WITH THE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 17, 2017 031100 SERVICE BRAKES, ELECTRIC

SOME 2017 MKZ AND FUSION ENERGI VEHICLES MAY EXHIBIT A REAR BRAKE MOAN NOISE DURING FIRST APPLICATION TYPICALLY IN THE MORNING AFTER THE VEHICLE HAS SAT OVERNIGHT. ENGINEERING IS AWARE AND IS CURRENTLY INVESTIGATING. NO REPAIRS SHOULD BE AT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 13, 2016 100000 POWER TRAIN

2013-2017 FUSION/ESCAPE/MKZ (EXCLUDING 3.7L), 2015-2016 EDGE/EXPLORER (EXCLUDING 3.5L/3.7L), 2015-2016 MKC, AND 2016 MKX VEHICLES (EXCLUDING 3.7L) EQUIPPED WITH ALL WHEEL DRIVE (AWD) MAY EXHIBIT A LEAKING PASSENGER SIDE POWER TRANSFER UNIT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 1, 2016 110000 ELECTRICAL SYSTEM

SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DU

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 1, 2016 350000 EQUIPMENT

SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DU

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017 LINCOLN MKZ

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