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2017 LINCOLN MKC
0 Recalls for 2017 LINCOLN MKC
| Recall Date | Component | Summary |
|---|
0 Complaints sent to the Center for Auto Safety for 2017 LINCOLN MKC
| Date | Component |
|---|
17 Complaints submitted to NHTSA for 2017 LINCOLN MKC
| Date | Component | |||
|---|---|---|---|---|
| 2021-03-04 |
AIR BAGS
ODI Number: 11399135 | |||
| 2017-06-28 |
ELECTRICAL SYSTEM
ODI Number: 11001858 | |||
| 2017-06-08 |
VISIBILITY/WIPER
ODI Number: 10994044 | |||
| 2020-09-11 |
ELECTRONIC STABILITY CONTROL | POWER TRAIN | STEERING
ODI Number: 11354356 | |||
| 2019-12-28 |
POWER TRAIN
ODI Number: 11291738 | |||
| 2019-07-24 |
VEHICLE SPEED CONTROL
ODI Number: 11234413 | |||
| 2019-07-23 |
ENGINE
ODI Number: 11234059 | |||
| 2018-12-14 |
ENGINE
ODI Number: 11161433 | |||
| 2018-05-25 |
WHEELS
ODI Number: 11098021 | |||
| 2018-04-17 |
UNKNOWN OR OTHER
ODI Number: 11088544 | |||
| 2019-02-16 |
ENGINE | UNKNOWN OR OTHER
ODI Number: 11180551 | |||
| 2019-02-07 |
ELECTRICAL SYSTEM | ENGINE | SERVICE BRAKES
ODI Number: 11175125 | |||
| 2018-12-07 |
ENGINE | STRUCTURE:BODY
ODI Number: 11156711 | |||
| 2018-01-05 |
UNKNOWN OR OTHER | VISIBILITY/WIPER
ODI Number: 11060668 | |||
| 2017-11-10 |
UNKNOWN OR OTHER
ODI Number: 11045083 | |||
| 2017-11-18 |
ELECTRICAL SYSTEM | UNKNOWN OR OTHER | VISIBILITY/WIPER
ODI Number: 11047165 | |||
| 2017-08-17 |
SEATS
ODI Number: 11015874 |
0 Investigations for 2017 LINCOLN MKC
| Date Opened | Date Closed | Component |
|---|
210 Service Alerts for 2017 LINCOLN MKC
| Date | Description |
|---|---|
| 2022-07-29 | 110000 ELECTRICAL SYSTEM
Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÿ¿ÿ¿ÿ¿ÿ®/LincolnWayÿ¿ÿ¿ÿ¿ÿ® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-28 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS
Certain 2014-2020 Model Year Multiple Vehicle Lines – 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-19 | 100000 POWER TRAIN
Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in drive (D) or reverse (R). The vehicle may also exhibit a lack of engine revolutions per minute (RPM), l Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-21 | 980000 UNKNOWN OR OTHER
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-21 | 119811 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-10 | 060000 ENGINE AND ENGINE COOLING
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-24 | 110000 ELECTRICAL SYSTEM
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-02 | 110000 ELECTRICAL SYSTEM
Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-02 | 060000 ENGINE (PWS)
Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-15 | 060000 ENGINE AND ENGINE COOLING
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-04-15 | 350000 EQUIPMENT
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-21 | 220000 SEATS
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-21 | 350000 EQUIPMENT
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-21 | 354000 EQUIPMENT:MECHANICAL
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-28 | 060000 ENGINE AND ENGINE COOLING
Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-17 | 220000 SEATS
Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-23 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-23 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-03 | 353000 EQUIPMENT:ELECTRICAL
Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the r Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-04 | 980000 UNKNOWN OR OTHER
Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-04 | 346000 COMMUNICATION:MANUFACTURER TELEMATICS
Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-09 | 110000 ELECTRICAL SYSTEM
Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating ‘Data Corrupt’ or ‘Configuration Failed, would you like to retry?’ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-09 | 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating ‘Data Corrupt’ or ‘Configuration Failed, would you like to retry?’ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-16 | 110000 ELECTRICAL SYSTEM
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-27 | 110000 ELECTRICAL SYSTEM
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-22 | 220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-24 | 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-24 | 060000 ENGINE AND ENGINE COOLING
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-18 | 110000 ELECTRICAL SYSTEM
Some 2017-2019 Escape/MKC Some 2017-2019 Escape/MKC vehicles equipped with all-wheel drive (AWD) may exhibit a binding/shudder and/or bump/clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. This may b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-05 | 100000 POWER TRAIN
This program extends the warranty coverage of the automatic transmission torque converter for twelve (12) months from the RO date of Powertrain Control Module reflash under Customer Satisfaction Program 20B27. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-09 | 100000 POWER TRAIN
In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while driving Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-09 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while driving Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-10 | 060000 ENGINE AND ENGINE COOLING
Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-10 | 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-06 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-25 | 060000 ENGINE AND ENGINE COOLING
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-17 | 110000 ELECTRICAL SYSTEM
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-17 | 350000 EQUIPMENT
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-09 | 100000 POWER TRAIN
In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance / lack of acceleration during launch, sluggish vehicle operation and shudder while driving. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-09 | 100000 POWER TRAIN
In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Ultimately this will require interna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-09 | 118000 ELECTRICAL SYSTEM:SOFTWARE
In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Ultimately this will require interna Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-18 | 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-18 | 220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-29 | 110000 ELECTRICAL SYSTEM
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a ‘Vehicle Failed To Start’ message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-22 | 110000 ELECTRICAL SYSTEM
Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered “deep sleep mode”. This mode is enabled due to the vehicle not being started for 14 consecutive days or battery vol Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-21 | 110000 ELECTRICAL SYSTEM
Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-20 | 100000 POWER TRAIN
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-20 | 060000 ENGINE AND ENGINE COOLING
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-09 | 110000 ELECTRICAL SYSTEM
SSM 48619 – Various Vehicles – Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle – CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-09 | 980000 UNKNOWN OR OTHER
SSM 48619 – Various Vehicles – Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle – CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-27 | 060000 ENGINE AND ENGINE COOLING
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-13 | 060000 ENGINE AND ENGINE COOLING
Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-09 | 130000 VISIBILITY
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-09 | 132000 VISIBILITY:GLASS, SIDE/REAR
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-02-05 | 100000 POWER TRAIN
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-02-05 | 106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-06 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-04 | 160000 STRUCTURE
SSM 47909 – 2017-2019 Escape, MKC – License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-04 | 350000 EQUIPMENT
SSM 47909 – 2017-2019 Escape, MKC – License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-04 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
SSM 47909 – 2017-2019 Escape, MKC – License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-29 | 110000 ELECTRICAL SYSTEM
Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-26 | 110000 ELECTRICAL SYSTEM
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-26 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-14 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-24 | 110000 ELECTRICAL SYSTEM
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-20 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-20 | 260000 FORWARD COLLISION AVOIDANCE
Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-07 | 110000 ELECTRICAL SYSTEM
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-29 | 060000 ENGINE AND ENGINE COOLING
Some 2017-2019 Escape/MKC vehicles equipped with a 1.5, 2.0L or 2.3L EcoBoost engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04F0 and/or P144C stored in the powertrain control module Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-10 | 100000 POWER TRAIN
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-20 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2015-2019 MKC vehicles built on or before 01-Apr-2019 may exhibit an air conditioning (A/C) system with a difference in the discharge temperature between the left and right vents. The left vent discharge temperature will usually be war Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-26 | 060000 ENGINE (PWS)
SSM 47948 – 2010-2019 Various Vehicles – Turbocharged Engines – Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-02-05 | 100000 POWER TRAIN
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-02-05 | 350000 EQUIPMENT
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-06 | 110000 ELECTRICAL SYSTEM
Some 2015-2019 MKC vehicles equipped with memory mirrors built on or before 16-Feb-2019 may experience a ratcheting/clicking noise from the exterior mirror(s) glass which can occur when one or more of the following actions occur: customer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-06 | 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Some 2015-2019 MKC vehicles equipped with memory mirrors built on or before 16-Feb-2019 may experience a ratcheting/clicking noise from the exterior mirror(s) glass which can occur when one or more of the following actions occur: customer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-12-24 | 100000 POWER TRAIN
Some 2015-2019 MKC vehicles may exhibit an electronic power assist steering (EPAS) gear clatter-type noise over bumps that is only present on extremely rough road surfaces. Follow the Service Procedure steps to correct the condition. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-12-04 | 220000 SEATS
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-12-04 | 350000 EQUIPMENT
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-21 | 130000 VISIBILITY
Some 2015-2019 MKC vehicles may exhibit a whistle and/or wind noise at highway speed from the exterior mirror area. Use Workshop Manual (WSM), Section 100-04 and 501-00 for diagnosis of whistle and/or wind noise. If the exterior mirror(s) a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-21 | 110000 ELECTRICAL SYSTEM
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-12-14 | 110000 ELECTRICAL SYSTEM
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states ‘SYNC can check for updates when connected to a WiFi network’. To remove the inconvenience of t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-11-21 | 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
2013-2019 Escape and 2015-2019 MKC vehicles equipped with a power roof opening panel will exhibit a small vent opening position of 5 mm (.197 in). This is the normal vent position for optimal noise, vibration, harshness (NVH) and windnoise Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-11-14 | 061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-17 | 350000 EQUIPMENT
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-11-01 | 010000 STEERING
2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-11-01 | 011000 STEERING: STEERING WHEEL/HANDLE BAR
2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-02-22 | 110000 ELECTRICAL SYSTEM
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-02-22 | 110000 ELECTRICAL SYSTEM
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-14 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is available. Use the vehicle identification number (VIN) in the parts Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-26 | 110000 ELECTRICAL SYSTEM
If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Hands-free liftgate function can be restored by replacing Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-26 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Hands-free liftgate function can be restored by replacing Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-26 | 174200 LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Hands-free liftgate function can be restored by replacing Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-26 | 210000 TRAILER HITCHES
If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Hands-free liftgate function can be restored by replacing Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-20 | 110000 ELECTRICAL SYSTEM
Some 2017-2018 Continental, MKC, MKX, MKZ, and Fusion vehicles with an instrument panel center mounted speaker and 2017-2018 Escape vehicles with Sony audio systems may exhibit an inoperative speed compensated volume feature. This may be du Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-08 | 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-08 | 060000 ENGINE (PWS)
Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-05 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Some 2016-2018 MKC vehicles built on or before 20-Sep-2017 may exhibit a no crank condition due to a discharged battery from the Rear Gate Trunk Module (RGTM) keeping the vehicle network awake. This may occur after the vehicle has experienc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-05 | 113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
Some 2016-2018 MKC vehicles built on or before 20-Sep-2017 may exhibit a no crank condition due to a discharged battery from the Rear Gate Trunk Module (RGTM) keeping the vehicle network awake. This may occur after the vehicle has experienc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-05 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Some 2016-2018 MKC vehicles built on or before 20-Sep-2017 may exhibit a no crank condition due to a discharged battery from the Rear Gate Trunk Module (RGTM) keeping the vehicle network awake. This may occur after the vehicle has experienc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-22 | 110000 ELECTRICAL SYSTEM
Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-22 | 350000 EQUIPMENT
Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-06 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2017-2018 Escape and 2017-2019 MKC vehicles may exhibit a lack of A/C cooling performance during PDI. This may be due to a insufficient/low refrigerant charge. If a vehicle displays a lack of cooling performance during PDI, inspect for Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-06 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some 2017-2018 Escape and 2017-2019 MKC vehicles may exhibit a lack of A/C cooling performance during PDI. This may be due to a insufficient/low refrigerant charge. If a vehicle displays a lack of cooling performance during PDI, inspect for Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-13 | 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Certain 2017 Model Year Multiple Vehicle Lines – California Emission Warranty Parts Coverage Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-29 | 350000 EQUIPMENT
2015-2019 MKC vehicles are equipped with a satin chrome front grille and roof moldings. If they require cleaning due to stains, water spotting, or discoloring do not use Motorcraft Custom Bright Metal Cleaner which is used for bright chrome Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-29 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
2015-2019 MKC vehicles are equipped with a satin chrome front grille and roof moldings. If they require cleaning due to stains, water spotting, or discoloring do not use Motorcraft Custom Bright Metal Cleaner which is used for bright chrome Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-22 | 110000 ELECTRICAL SYSTEM
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-22 | 350000 EQUIPMENT
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-22 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-29 | 353000 EQUIPMENT:ELECTRICAL
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-08-24 | 010000 STEERING
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-08-23 | 060000 ENGINE (PWS)
Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-30 | 350000 EQUIPMENT
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-04 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-30 | 060000 ENGINE AND ENGINE COOLING
Some 2015-2018 Fusion/MKZ/MKC/Escape/Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a runs rough condition with DTCs P0300, P0301, P0302, P0303, P0304 and/or P0316. This may be due to coolant intrusion due to corrosion on th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-15 | 110000 ELECTRICAL SYSTEM
Some 2015-2017 MKC/MKZ, 2016-2017 MKX and 2017 Continental vehicles equipped with a Telematics Control Unit (TCU) built on or before 15-Aug-2017 may exhibit inoperative remote features via Lincoln Way Mobile app, incomplete user authorizati Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-21 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under ce Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-21 | 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-19 | 110000 ELECTRICAL SYSTEM
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-08 | 060000 ENGINE AND ENGINE COOLING
Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-05 | 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Some 2016-2018 MKC vehicles built on or before 20-Sep-2017 may exhibit a no crank condition due to a discharged battery from the Rear Gate Trunk Module (RGTM) keeping the vehicle network awake. This may occur after the vehicle has experienc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-29 | 110000 ELECTRICAL SYSTEM
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-29 | 350000 EQUIPMENT
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-29 | 353000 EQUIPMENT:ELECTRICAL
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-01-29 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-21 | 353000 EQUIPMENT:ELECTRICAL
Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also inclu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-14 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-09 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-29 | 110000 ELECTRICAL SYSTEM
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-29 | 350000 EQUIPMENT
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is avai Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-29 | 110000 ELECTRICAL SYSTEM
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-29 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-29 | 110000 ELECTRICAL SYSTEM
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-29 | 350000 EQUIPMENT
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-29 | 270000 LANE DEPARTURE
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-29 | 280000 BACK OVER PREVENTION
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-22 | 353000 EQUIPMENT:ELECTRICAL
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-02 | 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-02 | 110000 ELECTRICAL SYSTEM
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-10-06 | 353000 EQUIPMENT:ELECTRICAL
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-10-06 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-10-04 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Some 2017-2018 Fusion/MKZ/MKC/MKX/Continental with all audio systems and 2017-2018 Escape with Sony audio systems may exhibit an inoperative speed compensation volume feature. Do not attempt any repairs at this time. Engineering is investig Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-14 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. During th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-28 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-21 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-18 | 110000 ELECTRICAL SYSTEM
Some 2017-2018 Escape/MKC and 2017 Edge vehicles equipped with 2.0L Gasoline Turbocharged Direct Injection(GTDI) engines may exhibit illuminated malfunction indicator light(MIL) with DTC P04DB(crankcase ventilation system disconnected) stor Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-13 | 060000 ENGINE (PWS)
2017 vehicles equipped with a 2.0L GTDI, 2.3L GTDI, or 2.5L PFI engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser etched Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-13 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver’ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-01 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2015-2018 MKC vehicles equipped with a AC power outlet socket may exhibit a condition with the assembly door becoming disconnected, jammed or locked closed. If the door is disconnected, re-install the end cap and door. Refer to updated Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-22 | 116200 ELECTRICAL SYSTEM:IGNITION:MODULE
Some 2017-2018 Escape and MKC vehicles equipped with 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 18-Sep-2017 may exhibit a MIL illuminated with DTC P04DB (crankcase ventilation system disconnected) in powert Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-19 | 110000 ELECTRICAL SYSTEM
Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-19 | 353000 EQUIPMENT:ELECTRICAL
Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-30 | 162000 STRUCTURE:BODY
2015-2017 Lincoln MKC is equipped with satin chrome front grille and roof moldings. If they require cleaning due to stains, water spotting, or discoloring do not use Motorcraft Custom Bright Metal Cleaner which is used for bright chrome com Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-30 | 150000 SEAT BELTS
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-30 | 151300 SEAT BELTS:FRONT:RETRACTOR
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-30 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Some 2017 Fusion/MKZ/MKC and Continental with all audio systems and 2017 Escape with Sony audio systems may exhibit an inoperative audio system after a battery disconnect/reconnect. Make sure battery is at full state of charge before attemp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 060000 ENGINE AND ENGINE COOLING
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 061000 ENGINE AND ENGINE COOLING:ENGINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-21 | 060000 ENGINE (PWS)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-07-01 | 110000 ELECTRICAL SYSTEM
SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON N Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-07-01 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON N Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-04-13 | 070000 FUEL SYSTEM, GASOLINE
Some 2017 Escape and MKC vehicles equipped with a 1.5L, 2.0L or 2.3L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0455, P0456, P144C and/or P1450 stored in the powertrain control module (PCM) memory. Vehicles Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-04-13 | 060000 ENGINE (PWS)
Some 2017 Escape and MKC vehicles equipped with a 1.5L, 2.0L or 2.3L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0455, P0456, P144C and/or P1450 stored in the powertrain control module (PCM) memory. Vehicles Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-04-18 | 353000 EQUIPMENT:ELECTRICAL
Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display mes Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-04-18 | 284000 BACK OVER PREVENTION: CAMERA SYSTEM
Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display mes Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-08 | 110000 ELECTRICAL SYSTEM
Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-08 | 353000 EQUIPMENT:ELECTRICAL
Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-02 | 060000 ENGINE AND ENGINE COOLING
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-02 | 110000 ELECTRICAL SYSTEM
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-07 | 061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Some 2017 Escape and MKC vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 20-Aug-2016 may exhibit a lack of power drivability concern with an illuminated MIL and DTC P0234 stored in power Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-07 | 060000 ENGINE (PWS)
Some 2017 Escape and MKC vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 20-Aug-2016 may exhibit a lack of power drivability concern with an illuminated MIL and DTC P0234 stored in power Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-07 | 061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Some 2017 Escape and MKC vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 20-Aug-2016 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in powertra Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-07 | 060000 ENGINE (PWS)
Some 2017 Escape and MKC vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 20-Aug-2016 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in powertra Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-03-01 | 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SOME 2017 MKC VEHICLES BUILT ON OR BEFORE 13-FEB-2017 MAY EXHIBIT A BUZZ/RATTLE NOISE FROM THE LEFT SIDE OF THE DEFROST VENT TRIM PANEL. THIS IS DUE TO THE DEFROST VENT TRIM PANEL CONTACTING BARE METAL ON TOP OF THE COWL CLOSE TO THE WINDSH Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-11-22 | 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SOME 2017 MKC VEHICLES MAY EXHIBIT A BUZZ/RATTLE NOISE FROM THE LEFT SIDE OF THE DEFROST VENT TRIM PANEL. THIS IS DUE TO THE DEFROST VENT TRIM PANEL CONTACTING BARE METAL ON TOP OF THE COWL CLOSE TO THE WINDSHIELD. FOLLOW THE TSB SERVICE PR Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-02-09 | 118000 ELECTRICAL SYSTEM:SOFTWARE
SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFO Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-01-24 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SOME 2017 MKC AND CONTINENTAL WITH ALL AUDIO SYSTEMS AND 2017 ESCAPE WITH SONY AUDIO SYSTEMS BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. IF Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-01-24 | 350000 EQUIPMENT
SOME 2017 MKC AND CONTINENTAL WITH ALL AUDIO SYSTEMS AND 2017 ESCAPE WITH SONY AUDIO SYSTEMS BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. IF Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-10-26 | 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORR Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-10-26 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SOME 2016-2017 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION MAY EXHIBIT A CONDITION IN WHICH THE SIRIUSXM TRAFFIC LISTING IS NOT LOADING BUT ALL REMAINING TRAVEL LINK FEATURES OPERATE PROPERLY. SIRIUSXM TRAFFIC IS ONLY AVAI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-03-14 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SOME VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 AND/OR P0025. THIS MAY BE DUE TO SMALL DEBRIS CAUSING THE VCT SOLENOID TO STICK. B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-03-08 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SOME 2016-2017 F150, EDGE, MKX, ESCAPE, FOCUS, MKC, FUSION, MKZ, TAURUS AND 2017 CONTINENTAL VEHICLES EQUIPPED WITH 2.0L, 2.7L OR 3.0L GASOLINE TURBOCHARGED DIRECT INJECTION(GTDI) ECOBOOST ENGINES MAY EXHIBIT MALFUNCTION INDICATOR LIGHT(MIL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-08-03 | 110000 ELECTRICAL SYSTEM
SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYM Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-07-01 | 110000 ELECTRICAL SYSTEM
SOME 2017 MKC VEHICLES WITHOUT THX AUDIO SYSTEMS MAY EXHIBIT A SUBWOOFER DOUBLE POP NOISE DURING A WAKEUP EVENT. A WAKEUP EVENT COULD INCLUDE ANY OF THE FOLLOWING ACTIONS: DOOR OPEN, KEY FOB USED, TAILGATE ACTIVATED, ETC… THE NOISE COULD Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-07-01 | 350000 EQUIPMENT
SOME 2017 MKC VEHICLES WITHOUT THX AUDIO SYSTEMS MAY EXHIBIT A SUBWOOFER DOUBLE POP NOISE DURING A WAKEUP EVENT. A WAKEUP EVENT COULD INCLUDE ANY OF THE FOLLOWING ACTIONS: DOOR OPEN, KEY FOB USED, TAILGATE ACTIVATED, ETC… THE NOISE COULD Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-10-17 | 030000 BRAKES (PWS)
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-10-27 | 350000 EQUIPMENT
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-10-26 | 350000 EQUIPMENT
SOME 2015-2017 MKC, 2016 MKX, AND 2016-2017 MKZ VEHICLES EQUIPPED WITH A TELEMATICS CONTROL UNIT (TCU) BUILT ON OR BEFORE 19-OCT-2016 MAY EXHIBIT LOSS OF FUNCTIONALITY OF REMOTE FEATURES VIA THE MYLINCOLN MOBILE APPLICATION. TO CORRECT THE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-10-17 | 030000 BRAKES (PWS)
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-10-14 | 350000 EQUIPMENT
SOME 2017 MKC VEHICLES WITHOUT THX AUDIO SYSTEMS MAY EXHIBIT A SUBWOOFER DOUBLE POP NOISE DURING A WAKEUP EVENT AND/OR THE SPEAKER FADE SETTING RETURNS TO DEFAULT AFTER A KEY CYCLE. A WAKEUP EVENT MAY INCLUDE ANY OF THE FOLLOWING ACTIONS: D Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-10-10 | 010000 STEERING
WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. IF THE IG Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-10-25 | 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SOME 2017 MKC VEHICLES BUILT ON OR BEFORE 18-AUG-2016 MAY EXHIBIT A BUZZ/RATTLE NOISE FROM THE LEFT SIDE OF THE DEFROST VENT TRIM PANEL. THIS IS DUE TO THE DEFROST VENT TRIM PANEL CONTACTING BARE METAL ON TOP OF THE COWL CLOSE TO THE WINDSH Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-07-01 | 110000 ELECTRICAL SYSTEM
SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DU Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-07-01 | 350000 EQUIPMENT
SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DU Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
2017 LINCOLN MKC
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