2017 DODGE Journey

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

1 Recalls for 2017 DODGE Journey

Recall Date Component Summary
May 17, 2018 ELECTRICAL SYSTEM:SOFTWARE | ELECTRICAL SYSTEM:WIRING | VEHICLE SPEED CONTROL:CRUISE CONTROL

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle’s wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Remedy:

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2017 DODGE Journey

skip to NHTSA complaints

Date Component  

104 Complaints submitted to NHTSA for 2017 DODGE Journey

skip to CAS complaints

Date Component  
ELECTRICAL SYSTEM | VEHICLE SPEED CONTROL
ODI Number: 11408298
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | FORWARD COLLISION AVOIDANCE: WARNINGS | WHEELS
ODI Number: 11404079
ELECTRICAL SYSTEM | ENGINE
ODI Number: 11399485
POWER TRAIN | VEHICLE SPEED CONTROL
ODI Number: 11398277
ENGINE
ODI Number: 11398987
ENGINE | POWER TRAIN
ODI Number: 11399501
VISIBILITY/WIPER
ODI Number: 10947636
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
ODI Number: 11390678
AIR BAGS | ELECTRICAL SYSTEM | ENGINE
ODI Number: 11389306
AIR BAGS | SEATS
ODI Number: 11376179
ENGINE | UNKNOWN OR OTHER
ODI Number: 11366799
ELECTRICAL SYSTEM | ENGINE | UNKNOWN OR OTHER
ODI Number: 11364583
AIR BAGS
ODI Number: 11360958
ELECTRICAL SYSTEM | ENGINE
ODI Number: 11361875
ELECTRICAL SYSTEM
ODI Number: 11361661
AIR BAGS | ELECTRICAL SYSTEM
ODI Number: 11360001
SEATS
ODI Number: 11337539
ENGINE | POWER TRAIN | UNKNOWN OR OTHER
ODI Number: 11329181
AIR BAGS | ELECTRICAL SYSTEM
ODI Number: 11320146
POWER TRAIN
ODI Number: 11317210
AIR BAGS | ELECTRICAL SYSTEM
ODI Number: 11307739
SERVICE BRAKES
ODI Number: 11309266
ENGINE | TRACTION CONTROL SYSTEM
ODI Number: 11299298
ELECTRICAL SYSTEM | ENGINE
ODI Number: 11300816
ELECTRICAL SYSTEM
ODI Number: 11300473
VISIBILITY/WIPER
ODI Number: 11300638
POWER TRAIN
ODI Number: 11296661
SEATS
ODI Number: 11297873
ENGINE | POWER TRAIN
ODI Number: 11289608
ELECTRICAL SYSTEM
ODI Number: 11291146
ELECTRICAL SYSTEM | EXTERIOR LIGHTING
ODI Number: 11288796
SERVICE BRAKES | STRUCTURE:BODY | VEHICLE SPEED CONTROL
ODI Number: 11286949
ENGINE
ODI Number: 11286917
ELECTRICAL SYSTEM
ODI Number: 11282254
ELECTRICAL SYSTEM
ODI Number: 11280155
WHEELS
ODI Number: 11279918
FUEL/PROPULSION SYSTEM
ODI Number: 11271039
ENGINE | POWER TRAIN | SERVICE BRAKES
ODI Number: 11245530
ENGINE | POWER TRAIN
ODI Number: 11243797
ENGINE
ODI Number: 11243943
ENGINE | POWER TRAIN
ODI Number: 11244334
ENGINE
ODI Number: 11240695
SERVICE BRAKES | STEERING | UNKNOWN OR OTHER
ODI Number: 11234985
AIR BAGS | SERVICE BRAKES | VEHICLE SPEED CONTROL
ODI Number: 11241937
STEERING
ODI Number: 11232684
ELECTRICAL SYSTEM | POWER TRAIN
ODI Number: 11234450
ELECTRICAL SYSTEM | ENGINE | STEERING
ODI Number: 11268849
AIR BAGS | ELECTRICAL SYSTEM
ODI Number: 11269604
AIR BAGS
ODI Number: 11265411
ENGINE
ODI Number: 11258646
UNKNOWN OR OTHER
ODI Number: 11258940
ELECTRICAL SYSTEM | VEHICLE SPEED CONTROL
ODI Number: 11256870
SEATS | STRUCTURE:BODY | SUSPENSION
ODI Number: 11256843
ELECTRICAL SYSTEM | SERVICE BRAKES | STEERING
ODI Number: 11252439
TIRES:TREAD/BELT
ODI Number: 11208065
WHEELS
ODI Number: 11207347
ELECTRONIC STABILITY CONTROL
ODI Number: 11197270
UNKNOWN OR OTHER
ODI Number: 11203118
AIR BAGS | ELECTRONIC STABILITY CONTROL
ODI Number: 11195346
ELECTRICAL SYSTEM:HORN
ODI Number: 11228996
SERVICE BRAKES | UNKNOWN OR OTHER
ODI Number: 11228748
ELECTRICAL SYSTEM
ODI Number: 11228571
POWER TRAIN
ODI Number: 11222983
UNKNOWN OR OTHER
ODI Number: 11219011
UNKNOWN OR OTHER
ODI Number: 11209892
ELECTRICAL SYSTEM | STEERING
ODI Number: 11217039
AIR BAGS
ODI Number: 11210692
STEERING
ODI Number: 11163506
AIR BAGS
ODI Number: 11165633
FUEL/PROPULSION SYSTEM
ODI Number: 11160972
VEHICLE SPEED CONTROL
ODI Number: 11161290
SERVICE BRAKES | STRUCTURE:BODY
ODI Number: 11139890
SERVICE BRAKES | STEERING
ODI Number: 11124207
VEHICLE SPEED CONTROL
ODI Number: 11123543
STEERING
ODI Number: 11123357
ENGINE | FUEL/PROPULSION SYSTEM
ODI Number: 11122997
ELECTRICAL SYSTEM | SERVICE BRAKES | VEHICLE SPEED CONTROL
ODI Number: 11101685
ENGINE | POWER TRAIN
ODI Number: 11101318
POWER TRAIN
ODI Number: 11097983
ELECTRICAL SYSTEM | FUEL/PROPULSION SYSTEM | UNKNOWN OR OTHER
ODI Number: 11097896
ELECTRICAL SYSTEM
ODI Number: 11091408
ENGINE
ODI Number: 11186275
AIR BAGS
ODI Number: 11186222
ELECTRICAL SYSTEM
ODI Number: 11184921
UNKNOWN OR OTHER
ODI Number: 11184511
AIR BAGS
ODI Number: 11080003
VEHICLE SPEED CONTROL:CRUISE CONTROL
ODI Number: 11076008
POWER TRAIN
ODI Number: 11072907
ENGINE
ODI Number: 11115487
SERVICE BRAKES
ODI Number: 11119731
POWER TRAIN | SERVICE BRAKES | STEERING
ODI Number: 11113660
VEHICLE SPEED CONTROL
ODI Number: 11115039
VEHICLE SPEED CONTROL
ODI Number: 11109994
SEAT BELTS
ODI Number: 11110988
ELECTRICAL SYSTEM | SUSPENSION | WHEELS
ODI Number: 11103894
ENGINE | FUEL/PROPULSION SYSTEM
ODI Number: 11065743
AIR BAGS
ODI Number: 11063202
AIR BAGS
ODI Number: 11054908
ENGINE | UNKNOWN OR OTHER
ODI Number: 11048322
VISIBILITY/WIPER
ODI Number: 11051046
POWER TRAIN
ODI Number: 11030780
SEATS
ODI Number: 11350500
ENGINE
ODI Number: 11266900
UNKNOWN OR OTHER
ODI Number: 11128500
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2017 DODGE Journey

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

100 Service Alerts for 2017 DODGE Journey

Date Description
June 16, 2021 100000 POWER TRAIN

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 16, 2021 350000 EQUIPMENT

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 16, 2021 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Customer Complaint May Include Engine Oil Leak Or Consumption

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2022 110000 ELECTRICAL SYSTEM

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 30, 2022 103230 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2022 050000 PARKING BRAKE

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2022 100000 POWER TRAIN

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 9, 2022 160000 STRUCTURE

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2020 350000 EQUIPMENT

Active Head Restraint (AHR) Inadvertent Deployment – X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Active Head Restraint (AHR) Inadvertent Deployment – X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 11, 2021 060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 24, 2021 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 17, 2021 100000 POWER TRAIN

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 7, 2021 050000 PARKING BRAKE

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 7, 2021 100000 POWER TRAIN

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 7, 2021 160000 STRUCTURE

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 31, 2021 060000 ENGINE AND ENGINE COOLING

Customer complaint may include engine oil leak/consumption.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 31, 2021 060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2020 220000 SEATS

Active Head Restraint (AHR) Inadvertent Deployment – X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2020 221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint – Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. B)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 6, 2020 350000 EQUIPMENT

Active Head Restraint (AHR) Inadvertent Deployment – X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 25, 2020 222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint – Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 11, 2020 222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint – Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 5, 2020 110000 ELECTRICAL SYSTEM

(Rev. A) Power Inverter Load Ratings

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 5, 2020 350000 EQUIPMENT

(Rev. A) Power Inverter Load Ratings

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 5, 2020 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

(Rev. A) Power Inverter Load Ratings

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 6, 2020 220000 SEATS

Active Head Restraint (AHR) Inadvertent Deployment – X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 27, 2020 160000 STRUCTURE

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 6, 2020 220000 SEATS

Active Head Restraint (AHR) Inadvertent Deployment – X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 6, 2020 350000 EQUIPMENT

Active Head Restraint (AHR) Inadvertent Deployment – X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 6, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Active Head Restraint (AHR) Inadvertent Deployment – X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 25, 2020 221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint – Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 25, 2020 222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint – Select 2012-2018 Dodge Journey (JC) and 2012-2014 Dodge Avenger/Chrysler 200 (JS) (Rev. A)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 11, 2020 221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint – Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 11, 2020 350000 EQUIPMENT

Warranty Bulletin D-20-16 (X84) Active Head Restraint – Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 11, 2020 222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-16 (X84) Active Head Restraint – Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 20, 2020 100000 POWER TRAIN

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 20, 2020 060000 ENGINE (PWS)

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 20, 2020 220000 SEATS

CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable including

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 20, 2020 350000 EQUIPMENT

CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable including

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 20, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable including

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 30, 2020 118430 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP

Blind Spot Or Park Assist Warnings, False Activation

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 30, 2020 118530 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING

Blind Spot Or Park Assist Warnings, False Activation

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2020 110000 ELECTRICAL SYSTEM

Key Programming, Security Pin Request, Pin Invalid

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2020 350000 EQUIPMENT

Key Programming, Security Pin Request, Pin Invalid

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June 24, 2020 060000 ENGINE (PWS)

THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 18, 2020 140000 AIR BAGS

SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 22, 2020 110000 ELECTRICAL SYSTEM

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 22, 2020 350000 EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2020 060000 ENGINE (PWS)

Vehicle Does Not Start, No Crank

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 18, 2020 140000 AIR BAGS

SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 18, 2020 220100 SEATS:BARRIERS

SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2020 060000 ENGINE AND ENGINE COOLING

Vehicle Does Not Start, No Crank

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 21, 2020 070000 FUEL SYSTEM, GASOLINE

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 30, 2020 160000 STRUCTURE

Disinfectant Solution Recommended for COVID-19

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 30, 2020 350000 EQUIPMENT

Disinfectant Solution Recommended for COVID-19

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2020 350000 EQUIPMENT

Vehicle Does Not Start, No Crank

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 18, 2020 160000 STRUCTURE

SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 19, 2020 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 19, 2020 110000 ELECTRICAL SYSTEM

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 19, 2020 060000 ENGINE (PWS)

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 19, 2020 350000 EQUIPMENT

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 19, 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 30, 2020 110000 ELECTRICAL SYSTEM

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position Sensor Circuit Performance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 17, 2020 010000 STEERING

Hands On Steering Wheel Message In EVIC

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 1, 2020 110000 ELECTRICAL SYSTEM

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 1, 2020 060000 ENGINE (PWS)

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2019 160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2019 350000 EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2019 160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

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November 20, 2019 350000 EQUIPMENT

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

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December 11, 2019 020000 SUSPENSION

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the pa

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November 1, 2019 070000 FUEL SYSTEM, GASOLINE

wiTECH Small Leak Verification Test (SLVT) – P0456-EVAP SYSTEM SMALL LEAK

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November 1, 2019 060000 ENGINE (PWS)

wiTECH Small Leak Verification Test (SLVT) – P0456-EVAP SYSTEM SMALL LEAK

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August 7, 2019 350000 EQUIPMENT

RADIO [RES] – New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not

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August 7, 2019 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

RADIO [RES] – New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 16, 2019 110000 ELECTRICAL SYSTEM

Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Upon further investigation the

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August 16, 2019 350000 EQUIPMENT

Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Upon further investigation the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2017 150000 SEAT BELTS

Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

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March 29, 2017 162300 STRUCTURE:BODY:DOOR

Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

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March 15, 2017 060000 ENGINE AND ENGINE COOLING

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected]

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March 1, 2017 150000 SEAT BELTS

Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

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March 4, 2016 160000 STRUCTURE

Do Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC plastic panels and applying corrosion protection.

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June 3, 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Flash: RE2 and RB5 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A customer may experience no audible read-back when read-back option is enabled.

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June 28, 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

RA2 Radio 5″ Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, retur

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June 21, 2017 060000 ENGINE AND ENGINE COOLING

Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interfac

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July 6, 2016 060000 ENGINE AND ENGINE COOLING

Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (

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June 16, 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Flash: RE2 and RB5 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A customer may experience no audible read-back when read-back option is enabled.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 16, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

Flash: RE2 and RB5 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A customer may experience no audible read-back when read-back option is enabled.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 14, 2017 181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected d

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 7, 2017 136000 VISIBILITY:WINDSHIELD WIPER/WASHER

Washer Fluid Level Sensor Prior to replacing this part due to “Low Washer Fluid” tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottl

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March 29, 2017 353000 EQUIPMENT:ELECTRICAL

Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 20, 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

82212076, 82203694 – Fabric Cleaner This “fabric cleaner” is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc

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November 17, 2016 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Missing Underbody Hole Plug This bulletin involves installing a rubber underbody hole plug. Customers may experience wet carpet from water intrusion when fording through deep water due to a missing underbody hole plug.

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September 2, 2017 100000 POWER TRAIN

Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.This bulletin applies to vehicles within the following markets/countries: NAFT

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September 2, 2017 110000 ELECTRICAL SYSTEM

Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.This bulletin applies to vehicles within the following markets/countries: NAFT

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September 6, 2017 350000 EQUIPMENT

Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 6, 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 28, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

Flash: BCM Diagnostic and System Improvements This bulletin involves updating the Body Control Module (BCM) with the latest software. The customer may describe the headlamps flicker while operating at night. This condition may be more p

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September 15, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

Flash: Hands Free Module Software Enhancements This bulletin involves reprogramming the Hands Free Module (HFM) with the latest available software. The customer may experience the following:HFM does not boot properly. “Hands-Free Module

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017 DODGE Journey

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