2017 DODGE Durango Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

3 Recalls for 2017 DODGE Durango

Recall Date	Component	Summary
1970-01-01	ELECTRICAL SYSTEM:WIRING	Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle’s wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating. Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2018-05-17	ELECTRICAL SYSTEM:SOFTWARE \| ELECTRICAL SYSTEM:WIRING \| VEHICLE SPEED CONTROL:CRUISE CONTROL	Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle’s wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating. Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2017-08-31	POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT	Chrysler (FCA US LLC) is recalling certain 2017 Dodge Durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short. Remedy: Chrysler has notified owners, and dealers will replace both halfshafts, free of charge. The recall began on September 18, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is T55.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

1 Complaints sent to the Center for Auto Safety for 2017 DODGE Durango

skip to NHTSA complaints

Date			Component
2023-07-04			air conditioning/heat

187 Complaints submitted to NHTSA for 2017 DODGE Durango

skip to CAS complaints

Date			Component
2021-02-22			ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM ODI Number: 11397462
2021-05-19			UNKNOWN OR OTHER ODI Number: 11417837
2021-05-23			EXTERIOR LIGHTING ODI Number: 11418217
2021-06-21			ELECTRICAL SYSTEM,EXTERIOR LIGHTING ODI Number: 11421677
2021-07-07			ELECTRICAL SYSTEM ODI Number: 11423792
2021-07-13			EXTERIOR LIGHTING ODI Number: 11424569
2021-07-21			EXTERIOR LIGHTING ODI Number: 11425822
2021-08-11			SERVICE BRAKES,FORWARD COLLISION AVOIDANCE ODI Number: 11428632
2021-09-16			AIR BAGS,STRUCTURE ODI Number: 11433155
2021-09-23			ELECTRICAL SYSTEM ODI Number: 11434043
2021-10-08			AIR BAGS ODI Number: 11436087
2022-01-27			ELECTRICAL SYSTEM,EXTERIOR LIGHTING ODI Number: 11449182
2022-01-30			ELECTRICAL SYSTEM,UNKNOWN OR OTHER ODI Number: 11449429
2022-02-03			POWER TRAIN,EXTERIOR LIGHTING,ENGINE ODI Number: 11450277
2022-02-09			UNKNOWN OR OTHER ODI Number: 11451228
2022-02-24			ELECTRICAL SYSTEM,EXTERIOR LIGHTING ODI Number: 11453854
2022-02-28			EXTERIOR LIGHTING ODI Number: 11454438
2022-03-07			EXTERIOR LIGHTING ODI Number: 11455545
2022-04-16			ELECTRICAL SYSTEM,EXTERIOR LIGHTING ODI Number: 11461032
2022-05-10			STRUCTURE ODI Number: 11464110
2022-06-04			ELECTRICAL SYSTEM,EXTERIOR LIGHTING ODI Number: 11467527
2022-07-07			ELECTRICAL SYSTEM,EXTERIOR LIGHTING ODI Number: 11472826
2022-07-18			SUSPENSION,VEHICLE SPEED CONTROL,ENGINE ODI Number: 11474539
2022-07-18			ENGINE ODI Number: 11474485
2022-08-01			ELECTRICAL SYSTEM,AIR BAGS ODI Number: 11476953
2022-08-23			AIR BAGS ODI Number: 11480887
2022-09-25			STEERING ODI Number: 11486249
2022-10-07			POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER ODI Number: 11488417
2022-10-13			AIR BAGS ODI Number: 11489218
2022-10-24			SEATS ODI Number: 11490704
2022-11-12			STEERING,FORWARD COLLISION AVOIDANCE ODI Number: 11493301
2022-11-21			ELECTRICAL SYSTEM,EXTERIOR LIGHTING ODI Number: 11494419
2022-12-09			EXTERIOR LIGHTING ODI Number: 11496735
2023-01-18			EXTERIOR LIGHTING ODI Number: 11502400
2023-02-04			STRUCTURE,UNKNOWN OR OTHER ODI Number: 11505531
2023-02-10			ENGINE ODI Number: 11506651
2023-02-13			EXTERIOR LIGHTING ODI Number: 11507014
2023-02-17			ELECTRICAL SYSTEM ODI Number: 11507873
2023-02-21			EXTERIOR LIGHTING,BACK OVER PREVENTION ODI Number: 11508293
2023-02-26			EXTERIOR LIGHTING ODI Number: 11509220
2023-02-28			EXTERIOR LIGHTING ODI Number: 11509431
2023-04-08			POWER TRAIN ODI Number: 11516091
2023-05-05			EXTERIOR LIGHTING ODI Number: 11520712
2023-05-05			POWER TRAIN ODI Number: 11520674
2023-05-05			ELECTRICAL SYSTEM ODI Number: 11520669
2023-05-06			ELECTRICAL SYSTEM,UNKNOWN OR OTHER ODI Number: 11520733
2023-05-14			ENGINE ODI Number: 11521936
2023-05-18			ELECTRICAL SYSTEM,STRUCTURE ODI Number: 11522660
2023-06-11			ELECTRICAL SYSTEM,VISIBILITY/WIPER ODI Number: 11526410
2023-06-16			STEERING ODI Number: 11527312
2023-06-22			STEERING ODI Number: 11528379
2023-08-28			SEATS ODI Number: 11541122
2023-08-30			AIR BAGS,SEATS ODI Number: 11541762
2023-09-27			ENGINE ODI Number: 11546779
2023-11-03			EXTERIOR LIGHTING ODI Number: 11553370
2023-12-26			EXTERIOR LIGHTING ODI Number: 11561867
2024-01-22			ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES ODI Number: 11567097
2024-01-29			ELECTRICAL SYSTEM,EXTERIOR LIGHTING ODI Number: 11568510
2024-02-11			EXTERIOR LIGHTING ODI Number: 11571332
2024-02-16			UNKNOWN OR OTHER,ENGINE ODI Number: 11572423
2024-02-21			EXTERIOR LIGHTING ODI Number: 11573157
2024-02-22			ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE ODI Number: 11573265
2024-02-24			ENGINE ODI Number: 11573826
2024-03-11			ENGINE AND ENGINE COOLING ODI Number: 11576603
2024-04-19			POWER TRAIN ODI Number: 11584069
2024-04-22			ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM ODI Number: 11584620
2024-04-23			POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER ODI Number: 11584664
2024-04-30			EXTERIOR LIGHTING ODI Number: 11586165
2024-05-18			ELECTRICAL SYSTEM,EXTERIOR LIGHTING ODI Number: 11589409
2024-05-26			SEATS ODI Number: 11590800
2024-07-05			STEERING,ELECTRICAL SYSTEM ODI Number: 11599340
2024-07-17			ELECTRICAL SYSTEM ODI Number: 11602944
2024-07-23			ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM ODI Number: 11603971
2024-08-01			FUEL/PROPULSION SYSTEM ODI Number: 11606001
2024-08-29			ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM ODI Number: 11611688
2024-09-29			SEATS ODI Number: 11617143
2024-10-12			EXTERIOR LIGHTING,UNKNOWN OR OTHER ODI Number: 11619488
2024-10-22			SEATS ODI Number: 11621326
2024-12-09			ENGINE ODI Number: 11629613
2025-01-01			EXTERIOR LIGHTING ODI Number: 11633483
2025-01-07			SEATS ODI Number: 11634587
2025-01-31			ENGINE ODI Number: 11639849
2025-02-11			ELECTRICAL SYSTEM ODI Number: 11641957
2025-03-26			UNKNOWN OR OTHER ODI Number: 11650828
2021-05-10			SEAT BELTS ODI Number: 11415912
2021-05-04			EXTERIOR LIGHTING ODI Number: 11415189
2021-04-04			EXTERIOR LIGHTING ODI Number: 11406303
2021-03-21			EXTERIOR LIGHTING ODI Number: 11404130
2021-03-21			EXTERIOR LIGHTING ODI Number: 11404097
2021-03-20			EXTERIOR LIGHTING ODI Number: 11404016
2021-02-22			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING \| FUEL/PROPULSION SYSTEM ODI Number: 11397462
2021-02-17			EXTERIOR LIGHTING ODI Number: 11396719
2021-02-14			EXTERIOR LIGHTING ODI Number: 11396155
2017-07-06			UNKNOWN OR OTHER ODI Number: 11003320
2017-06-20			POWER TRAIN ODI Number: 11000211
2017-04-24			FUEL/PROPULSION SYSTEM ODI Number: 10980343
2017-04-04			ENGINE \| VEHICLE SPEED CONTROL ODI Number: 10970551
2017-03-29			STRUCTURE:BODY ODI Number: 10969213
2017-08-03			POWER TRAIN ODI Number: 11012549
2017-02-17			SUSPENSION ODI Number: 10955350
2017-01-27			POWER TRAIN ODI Number: 10947922
2017-01-27			ENGINE ODI Number: 10947914
2021-01-29			POWER TRAIN ODI Number: 11390727
2021-02-08			EXTERIOR LIGHTING ODI Number: 11395318
2021-02-08			ELECTRICAL SYSTEM ODI Number: 11395283
2021-01-16			STEERING \| VEHICLE SPEED CONTROL \| WHEELS ODI Number: 11388460
2021-01-10			POWER TRAIN ODI Number: 11387402
2020-12-24			EXTERIOR LIGHTING ODI Number: 11384879
2020-11-20			FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING \| FORWARD COLLISION AVOIDANCE: WARNINGS \| LANE DEPARTURE: WARNING ODI Number: 11375630
2016-12-22			POWER TRAIN ODI Number: 10937043
2020-11-10			EXTERIOR LIGHTING ODI Number: 11374008
2020-10-06			ELECTRICAL SYSTEM ODI Number: 11363039
2020-10-02			EXTERIOR LIGHTING ODI Number: 11362393
2020-09-28			SEATS ODI Number: 11361611
2020-10-01			ENGINE \| EXTERIOR LIGHTING \| FUEL/PROPULSION SYSTEM ODI Number: 11362173
2020-09-09			FUEL/PROPULSION SYSTEM ODI Number: 11354031
2020-08-25			EXTERIOR LIGHTING ODI Number: 11351182
2020-08-06			FUEL/PROPULSION SYSTEM ODI Number: 11343666
2020-07-12			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING ODI Number: 11338857
2020-07-18			ELECTRICAL SYSTEM ODI Number: 11340187
2020-07-03			EXTERIOR LIGHTING ODI Number: 11337358
2020-06-20			EXTERIOR LIGHTING ODI Number: 11329852
2020-06-07			ELECTRICAL SYSTEM \| ELECTRONIC STABILITY CONTROL \| VEHICLE SPEED CONTROL ODI Number: 11327641
2020-05-28			ELECTRICAL SYSTEM \| ENGINE \| POWER TRAIN ODI Number: 11326262
2020-04-17			EXTERIOR LIGHTING ODI Number: 11321366
2020-03-26			EXTERIOR LIGHTING ODI Number: 11319401
2020-03-12			EXTERIOR LIGHTING ODI Number: 11317791
2020-03-02			EXTERIOR LIGHTING ODI Number: 11315632
2020-02-10			AIR BAGS ODI Number: 11308354
2020-02-10			POWER TRAIN ODI Number: 11308139
2020-02-07			ENGINE ODI Number: 11307776
2020-02-03			EXTERIOR LIGHTING ODI Number: 11306687
2020-01-19			EXTERIOR LIGHTING ODI Number: 11300356
2020-01-13			EXTERIOR LIGHTING ODI Number: 11299112
2020-01-13			EXTERIOR LIGHTING ODI Number: 11299109
2020-01-21			EXTERIOR LIGHTING ODI Number: 11300686
2020-01-15			UNKNOWN OR OTHER ODI Number: 11299571
2020-01-24			WHEELS ODI Number: 11301564
2020-01-24			EXTERIOR LIGHTING ODI Number: 11301513
2020-01-10			EXTERIOR LIGHTING ODI Number: 11298463
2019-12-26			EXTERIOR LIGHTING ODI Number: 11291403
2019-12-06			ELECTRICAL SYSTEM \| STRUCTURE:BODY ODI Number: 11287516
2019-11-22			ELECTRICAL SYSTEM ODI Number: 11281824
2019-11-11			ELECTRICAL SYSTEM ODI Number: 11279412
2019-10-31			EXTERIOR LIGHTING ODI Number: 11277395
2019-10-29			EXTERIOR LIGHTING ODI Number: 11271754
2019-08-27			EXTERIOR LIGHTING ODI Number: 11246689
2019-07-15			POWER TRAIN ODI Number: 11232034
2019-07-22			ENGINE \| POWER TRAIN \| STEERING ODI Number: 11233849
2019-09-29			ELECTRICAL SYSTEM ODI Number: 11258781
2019-10-03			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING ODI Number: 11265998
2019-09-24			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING \| STRUCTURE:BODY ODI Number: 11257770
2019-09-12			ENGINE \| SERVICE BRAKES ODI Number: 11255042
2019-05-14			FUEL/PROPULSION SYSTEM ODI Number: 11207491
2019-05-02			SUSPENSION ODI Number: 11205242
2019-04-23			ELECTRICAL SYSTEM ODI Number: 11203228
2019-04-12			ENGINE ODI Number: 11195944
2019-04-12			POWER TRAIN ODI Number: 11195767
2019-07-04			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING ODI Number: 11229438
2019-06-04			ELECTRONIC STABILITY CONTROL \| STEERING ODI Number: 11217788
2019-05-28			ELECTRICAL SYSTEM ODI Number: 11210296
2019-06-04			ELECTRICAL SYSTEM \| FUEL/PROPULSION SYSTEM \| STRUCTURE:BODY ODI Number: 11217749
2018-12-19			EXTERIOR LIGHTING ODI Number: 11162458
2018-12-19			EXTERIOR LIGHTING ODI Number: 11162611
2018-10-08			UNKNOWN OR OTHER ODI Number: 11139110
2018-10-05			STRUCTURE:BODY ODI Number: 11133433
2018-09-25			POWER TRAIN ODI Number: 11131125
2018-09-14			STEERING ODI Number: 11129585
2018-09-22			ENGINE \| VEHICLE SPEED CONTROL ODI Number: 11130789
2018-06-02			ELECTRICAL SYSTEM \| SUSPENSION ODI Number: 11099283
2018-05-04			SERVICE BRAKES \| STEERING \| VISIBILITY/WIPER ODI Number: 11091980
2019-03-09			POWER TRAIN ODI Number: 11185594
2019-02-26			EXTERIOR LIGHTING ODI Number: 11182644
2019-02-28			EXTERIOR LIGHTING ODI Number: 11183297
2018-03-26			ELECTRICAL SYSTEM ODI Number: 11081344
2018-03-26			POWER TRAIN \| UNKNOWN OR OTHER ODI Number: 11081258
2018-03-09			EXTERIOR LIGHTING ODI Number: 11078419
2018-07-25			FUEL/PROPULSION SYSTEM ODI Number: 11113642
2018-07-18			ELECTRICAL SYSTEM ODI Number: 11112191
2018-06-18			ELECTRICAL SYSTEM \| ENGINE \| STEERING ODI Number: 11102301
2018-01-14			EXTERIOR LIGHTING ODI Number: 11062711
2017-11-28			ELECTRICAL SYSTEM \| ENGINE \| POWER TRAIN ODI Number: 11048876
2017-10-31			ELECTRICAL SYSTEM \| POWER TRAIN \| UNKNOWN OR OTHER ODI Number: 11041523
2017-10-18			UNKNOWN OR OTHER ODI Number: 11034447
2017-09-25			ELECTRICAL SYSTEM \| SERVICE BRAKES \| VEHICLE SPEED CONTROL ODI Number: 11025472
2017-09-08			EXTERIOR LIGHTING ODI Number: 11022384
2017-09-12			ELECTRONIC STABILITY CONTROL ODI Number: 11022852

Is the government investigating the safety of your vehicle? Find out here.

3 Investigations for 2017 DODGE Durango

Basis – on december 16, 2016, the office of defects investigation (odi) opened preliminary evaluation pe16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to park and then exited the vehicle prior to the rollway incidents. these complaints involved multiple fiat chrysler automobiles (fca) model and model year vehicles that share a common electronic rotary shifter design. of the 43 consumer complaints, 25 complaints alleged crashes, and eight complaints alleged at least one injury. subject vehicles – when nhtsa opened the investigation, the subject vehicles were model year (my) 2013-2016 ram 1500 vehicles and my 2014-2016 dodge durango vehicles equipped with a rotary electronic shifter. however, nhtsa expanded the scope of the investigation to include subsequent model years of the same model vehicles when the agency learned that those new model year vehicles use the same rotary shifter. additionally, all subject vehicles manufactured by fca are equipped with electronic rotary shifters supplied by kostal automotive. reason for closing - during the course of this investigation, odi did not find evidence that a vehicle-based design or manufacturing defect was the cause of vehicle rollaway incidents on the subject vehicles. nevertheless, given the risk of a vehicle rollaway, fca’s csn actions provide automated vehicle securement when an operator attempts to exit the vehicle without successfully achieving a park position with the rotary shifter mechanism. odi closely monitored the subject vehicles on which the csn actions implement a vehicle securement strategy and found that the csn actions were effective in reducing the frequency of vehicle rollaway incidents in the subject vehicles. odi analyzed the incidents when a csn had been implemented and a rollaway still occurred, and odi was unable to find an actionable defect that caused vehicle rollaway incidents. odi found that the failure rates on subject vehicles that received a csn remedy were similar to the failure rates on other vehicle populations and additionally had similar mechanisms as other vehicle populations such as slippery surfaces and various mechanical failures. furthermore, as discussed above, after fca’s release of the csn actions, consumer complaints have decreased significantly. given the absence of an identified safety defect based on available information and fca’s customer satisfaction campaign which addresses the failure mode, further action is not warranted at this time. accordingly, this preliminary evaluation is closed. however, the agency reserves the right to take further action, if warranted.please see the attached detailed closing summary for more information. to review the odi reports cited in the closing resume odi report identification number document, go to nhtsa.gov.

Date Opened	Date Closed	Component
2016-12-16	2024-01-25	POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
2016-12-16	2024-01-25	POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
2016-12-16	2024-01-25	POWER TRAIN:AUTOMATIC TRANSMISSION

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

206 Service Alerts for 2017 DODGE Durango

Date	Description
2025-04-01	ENGINE Engine Rattle Noise Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-03-28	POWER TRAIN Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Ple Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-03-06	UNKNOWN OR OTHER HOSE AND TUBE – HEATER SUPPLY AND RETURN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-03-06	UNKNOWN OR OTHER HOSE AND TUBE – HEATER SUPPLY AND RETURN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-25	ENGINE 3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-17	BACK OVER PREVENTION: WARNINGS CAMERA – REAR VIEW Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-17	LANE DEPARTURE: BLIND SPOT DETECTION CAMERA – REAR VIEW Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-17	LANE DEPARTURE: BLIND SPOT DETECTION CAMERA – REAR VIEW Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-20	ELECTRICAL SYSTEM Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the “Parts” section of Dealer Connect: DealerCONNECT> Parts> News& Info Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-18	ENGINE Engine Rattle Noise Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-02-10	ENGINE 3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-01-30	FUEL/PROPULSION SYSTEM FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH. Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer com Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-01-25	ELECTRICAL SYSTEM Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-01-07	ELECTRICAL SYSTEM Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-03	060000 ENGINE AND ENGINE COOLING Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-03	110000 ELECTRICAL SYSTEM Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-03	120000 EXTERIOR LIGHTING Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-03	140000 AIR BAGS Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-03	280000 BACK OVER PREVENTION Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	100000 POWER TRAIN Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience the following condition: During an engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	110000 ELECTRICAL SYSTEM Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience the following condition: During an engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	060000 ENGINE AND ENGINE COOLING Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	110000 ELECTRICAL SYSTEM Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	120000 EXTERIOR LIGHTING Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	140000 AIR BAGS Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	280000 BACK OVER PREVENTION Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-15	070000 FUEL SYSTEM, GASOLINE Poor Vehicle Acceleration This bulletin involves test driving the vehicle and if required, replacing the fuel pump module. The customer may notice the vehicle has poor acceleration and/or the transmission will not upshift under Wide Open Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-15	100000 POWER TRAIN Poor Vehicle Acceleration This bulletin involves test driving the vehicle and if required, replacing the fuel pump module. The customer may notice the vehicle has poor acceleration and/or the transmission will not upshift under Wide Open Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-29	010000 STEERING Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-29	100000 POWER TRAIN Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-29	280000 BACK OVER PREVENTION Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-08	060000 ENGINE AND ENGINE COOLING Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in Park (or Neutral). This generates a noise with each brake press/ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-08	100000 POWER TRAIN Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in Park (or Neutral). This generates a noise with each brake press/ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-29	200000 WHEELS Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Enzo ne Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-08	138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM Cleaner For A/C Evaporator Before using deodorizer to remove HVAC or evaporator odor, call Ken Deneau at cell (248) 765-0288. If no response in 15 minutes, please continue with repair Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-29	162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-15	070000 FUEL SYSTEM, GASOLINE Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-08	980000 UNKNOWN OR OTHER Cleaner For A/C Evaporator Before using deodorizer to remove HVAC or evaporator odor, call Ken Deneau at cell (248) 765-0288. If no response in 15 minutes, please continue with repair Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-08	030000 BRAKES (PWS) A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-08	110000 ELECTRICAL SYSTEM Motor, Windshield Wiper For Jeep Grand Cherokee, Dodge Durango, Chrysler 300, Dodge Charger, and Dodge Challenger that exhibit a non-functional Windshield Wiper Motor, replace the entire wiper module and contact FCA Current Production Qu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-08	130000 VISIBILITY Motor, Windshield Wiper For Jeep Grand Cherokee, Dodge Durango, Chrysler 300, Dodge Charger, and Dodge Challenger that exhibit a non-functional Windshield Wiper Motor, replace the entire wiper module and contact FCA Current Production Qu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-08	110000 ELECTRICAL SYSTEM Motor, Windshield Wiper For Jeep Grand Cherokee, Dodge Durango, Chrysler 300, Dodge Charger, and Dodge Challenger that exhibit a non-functional Windshield Wiper Motor, replace the entire wiper module and contact FCA Current Production Qual Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-08	130000 VISIBILITY Motor, Windshield Wiper For Jeep Grand Cherokee, Dodge Durango, Chrysler 300, Dodge Charger, and Dodge Challenger that exhibit a non-functional Windshield Wiper Motor, replace the entire wiper module and contact FCA Current Production Qual Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-08	350000 EQUIPMENT Motor, Windshield Wiper For Jeep Grand Cherokee, Dodge Durango, Chrysler 300, Dodge Charger, and Dodge Challenger that exhibit a non-functional Windshield Wiper Motor, replace the entire wiper module and contact FCA Current Production Qual Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-08	138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-08	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-23	070000 FUEL SYSTEM, GASOLINE Cluster Message Center Losing MPG Numbers Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-23	350000 EQUIPMENT Cluster Message Center Losing MPG Numbers Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-23	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Cluster Message Center Losing MPG Numbers Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-16	061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-19	120000 EXTERIOR LIGHTING License Plate LED Light Inoperative – Moisture Visible Within the Lens This bulletin involves inspecting the license plate LED lamp for being inoperative or visible signs of moisture within the LED lamp housing and if necessary replacing t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-16	061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION Customer Complaint May Include Engine Oil Leak Or Consumption Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-09	110000 ELECTRICAL SYSTEM Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-30	103230 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-16	110000 ELECTRICAL SYSTEM Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-16	350000 EQUIPMENT Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-16	356000 EQUIPMENT ADAPTIVE/MOBILITY Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-03	162900 STRUCTURE:BODY:ROOF AND PILLARS Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-03	980000 UNKNOWN OR OTHER Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners. Customers may comment on the following:Rattle coming from sunroof. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-05	350000 EQUIPMENT Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-05	356000 EQUIPMENT ADAPTIVE/MOBILITY Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-19	162900 STRUCTURE:BODY:ROOF AND PILLARS Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-19	980000 UNKNOWN OR OTHER Water Leak From Overhead Console, A Pillar And Or Headliner. Sunroof Drain Tube Inspection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-03	162300 STRUCTURE:BODY:DOOR Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-24	353000 EQUIPMENT:ELECTRICAL Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-24	162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-17	100000 POWER TRAIN No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-28	123000 EXTERIOR LIGHTING:TAIL LIGHTS Incorrect gap tolerance between the liftgate and left tail lamp. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-31	060000 ENGINE AND ENGINE COOLING Customer complaint may include engine oil leak/consumption. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-16	060000 ENGINE AND ENGINE COOLING Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-05	220000 SEATS Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-17	221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. D) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-17	222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. D) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-16	060000 ENGINE AND ENGINE COOLING Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-23	110000 ELECTRICAL SYSTEM Cluster Message Center Losing MPG Numbers Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-06	350000 EQUIPMENT Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-25	222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-11	222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-05	110000 ELECTRICAL SYSTEM (Rev. A) Power Inverter Load Ratings Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-05	350000 EQUIPMENT (Rev. A) Power Inverter Load Ratings Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-05	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY (Rev. A) Power Inverter Load Ratings Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-06	220000 SEATS Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-27	160000 STRUCTURE Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-06	220000 SEATS Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-06	350000 EQUIPMENT Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-06	356000 EQUIPMENT ADAPTIVE/MOBILITY Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-25	221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-25	222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-11	221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-11	350000 EQUIPMENT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-11	356000 EQUIPMENT ADAPTIVE/MOBILITY Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-11	222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT Warranty Bulletin D-20-10 (X88) Active Head Restraint – Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-04	160000 STRUCTURE Creaking Noise From Front Of Vehicle With Body Flex Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-28	350000 EQUIPMENT Customer complaint may include an overfilled engine crankcase after an oil change. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-28	060000 ENGINE (PWS) Customer complaint may include an overfilled engine crankcase after an oil change. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-27	030000 SERVICE BRAKES, HYDRAULIC Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the techn Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-27	060000 ENGINE AND ENGINE COOLING Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the techn Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-27	070000 FUEL SYSTEM, GASOLINE Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the techn Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-27	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the techn Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-27	350000 EQUIPMENT Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the techn Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-30	118430 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP Blind Spot Or Park Assist Warnings, False Activation Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-30	118530 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING Blind Spot Or Park Assist Warnings, False Activation Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-06	162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE Liftgate Will Not Power Close Liftgate Ajar Light Will Be On. Liftgate Will Not Power Open. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-05-06	353000 EQUIPMENT:ELECTRICAL Liftgate Will Not Power Close Liftgate Ajar Light Will Be On. Liftgate Will Not Power Open. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-08	110000 ELECTRICAL SYSTEM Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-08	351260 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:SERVICE CONNECTION Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-02	350000 EQUIPMENT Customer Indicates That There Is A Whistle Noise Present While Driving. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-02	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Customer Indicates That There Is A Whistle Noise Present While Driving. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-02	356000 EQUIPMENT ADAPTIVE/MOBILITY Customer Indicates That There Is A Whistle Noise Present While Driving. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-22	100000 POWER TRAIN Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds ca Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-22	350000 EQUIPMENT Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds ca Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-22	356000 EQUIPMENT ADAPTIVE/MOBILITY Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds ca Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-25	100000 POWER TRAIN No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-26	110000 ELECTRICAL SYSTEM Key Programming, Security Pin Request, Pin Invalid Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-26	350000 EQUIPMENT Key Programming, Security Pin Request, Pin Invalid Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-21	070000 FUEL SYSTEM, GASOLINE Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-04	160000 STRUCTURE Creaking Noise From Front Of Vehicle With Body Flex Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-04	280000 BACK OVER PREVENTION Creaking Noise From Front Of Vehicle With Body Flex Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-22	110000 ELECTRICAL SYSTEM Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-22	350000 EQUIPMENT Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-26	110000 ELECTRICAL SYSTEM Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-26	220000 SEATS Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-26	356000 EQUIPMENT ADAPTIVE/MOBILITY Active Head Restraint (AHR) Inadvertent Deployment – X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-17	020000 SUSPENSION (Revision A) Clunk Noise From Rear Suspension Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-17	022000 SUSPENSION:REAR (Revision A) Clunk Noise From Rear Suspension Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-11	160000 STRUCTURE (Revision A) Front Bumper Fascia is misaligned or popping out Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-11	162200 STRUCTURE:BODY:BUMPERS (Revision A) Front Bumper Fascia is misaligned or popping out Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-30	160000 STRUCTURE Disinfectant Solution Recommended for COVID-19 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-30	350000 EQUIPMENT Disinfectant Solution Recommended for COVID-19 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-07	350000 EQUIPMENT No Start, No CAN C BUS Communications Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-04	160000 STRUCTURE Creaking Noise From Front Of Vehicle With Body Flex Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-01	110000 ELECTRICAL SYSTEM No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-01	060000 ENGINE (PWS) No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-26	221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT D-20-10 (X88) Active Head Restraint – Select 2014/ 2015/ 2016/ 2017/ 2018 Dodge Durango (WD) and Select 2014-2018 Jeep Grand Cherokee (WK) (Rev. A) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-19	350000 EQUIPMENT USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-19	353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-17	010000 STEERING Hands On Steering Wheel Message In EVIC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-20	160000 STRUCTURE Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-02	350000 EQUIPMENT RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-01	070000 FUEL SYSTEM, GASOLINE wiTECH Small Leak Verification Test (SLVT) – P0456-EVAP SYSTEM SMALL LEAK Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-01	060000 ENGINE (PWS) wiTECH Small Leak Verification Test (SLVT) – P0456-EVAP SYSTEM SMALL LEAK Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-20	350000 EQUIPMENT Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-20	160000 STRUCTURE Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-20	350000 EQUIPMENT Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-11	020000 SUSPENSION Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-21	350000 EQUIPMENT Revised Customer Satisfaction Notification VB3 ? Navigation Flash Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-06	353000 EQUIPMENT:ELECTRICAL RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-10-11	350000 EQUIPMENT RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-13	350000 EQUIPMENT RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-19	160000 STRUCTURE Power Lift Gate Opens 1 To 2 Feet Then Closes Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-19	162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE Power Lift Gate Opens 1 To 2 Feet Then Closes Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-04	060000 ENGINE AND ENGINE COOLING COVER, Cylinder Head, Left/Right Prior to replacing the cylinder head cover on ANY 3.6L Pentastar Upgrade Engine, verify that there are no steel dowel pins pressed into the cylinder head. If dowels are present in the cylinder head please Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-06	162800 STRUCTURE:BODY:HOOD LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Please refer to service information for complete diagnostics of the secondary plunger switch which is located i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-06	176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Please refer to service information for complete diagnostics of the secondary plunger switch which is located i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-07	350000 EQUIPMENT RADIO [RES] – New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-07	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. RADIO [RES] – New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-15	350000 EQUIPMENT ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-15	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-08	030000 SERVICE BRAKES, HYDRAULIC ROTOR, Brake For Grand Cherokee (WK) with BR2 or BR3 Sales Codes, you MUST replace both Front and Rear rotors. Order (2) 68035012A$ and order (2) 68035022A$ Durango (WD) only requires Front Rotors – order (2) 68240046A$ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-08	034530 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR ROTOR, Brake For Grand Cherokee (WK) with BR2 or BR3 Sales Codes, you MUST replace both Front and Rear rotors. Order (2) 68035012A$ and order (2) 68035022A$ Durango (WD) only requires Front Rotors – order (2) 68240046A$ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-28	110000 ELECTRICAL SYSTEM Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-28	350000 EQUIPMENT Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-22	060000 ENGINE (PWS) Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-08	103000 POWER TRAIN:AUTOMATIC TRANSMISSION Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in Park (or Neutral). This generates a noise with each brake press/re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-08	150000 SEAT BELTS Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-29	010000 STEERING Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-29	162300 STRUCTURE:BODY:DOOR Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-15	060000 ENGINE AND ENGINE COOLING Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-01	150000 SEAT BELTS Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-28	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. RA2 Radio 5″ Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, retur Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-21	062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY Radiator Before replacing the radiator call Wes Youkhana at FCA Auburn Hills cell: (248) 564-8595 to answer a few questions. If no response in 15 minutes, please proceed with repair. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-21	060000 ENGINE AND ENGINE COOLING Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interfac Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-21	070000 FUEL SYSTEM, GASOLINE Fuel Tank Before replacing this part due to Hard to Fill condition, check the Fuel Filler Tube for restriction after the second door of the capless unit. Replace the Fuel Filler Tube if the second door of the capless unit does not open pro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-15	070000 FUEL SYSTEM, GASOLINE Poor Vehicle Acceleration This bulletin involves test driving the vehicle and if required, replacing the fuel pump module. The customer may notice the vehicle has poor acceleration and/or the transmission will not upshift under Wide Open Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-15	100000 POWER TRAIN Poor Vehicle Acceleration This bulletin involves test driving the vehicle and if required, replacing the fuel pump module. The customer may notice the vehicle has poor acceleration and/or the transmission will not upshift under Wide Open Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-06	060000 ENGINE AND ENGINE COOLING Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic ( Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-14	181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected d Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-07	136000 VISIBILITY:WINDSHIELD WIPER/WASHER Washer Fluid Level Sensor Prior to replacing this part due to “Low Washer Fluid” tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-07	353000 EQUIPMENT:ELECTRICAL Rear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am- 4pm. If you do not get a response withi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-07	030000 BRAKES (PWS) Brake Pedal Sensor For vehicles with DTC’s P0572 or C0042, or complaints of brake lights staying on or cruise control not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under bra Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-07	273000 LANE DEPARTURE: BLIND SPOT DETECTION Blind Spot Detection Sensor If you are replacing this part due to a customer complaint of “Blind spot alert unavailable – wipe rear bumper”, please read the following instructions before proceeding. 1) Verify that the rear bumper is clea Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-29	060000 ENGINE AND ENGINE COOLING Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Enzo need Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-03	060000 ENGINE AND ENGINE COOLING Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-03	110000 ELECTRICAL SYSTEM Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	100000 POWER TRAIN Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience the following condition: During an engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	110000 ELECTRICAL SYSTEM Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience the following condition: During an engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	060000 ENGINE AND ENGINE COOLING Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	110000 ELECTRICAL SYSTEM Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-08	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Cleaner For A/C Evaporator Before using deodorizer to remove HVAC or evaporator odor, call Ken Deneau at cell (248) 765-0288. If no response in 15 minutes, please continue with repair Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-03-20	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL 82212076, 82203694 – Fabric Cleaner This “fabric cleaner” is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-22	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-18	273000 LANE DEPARTURE: BLIND SPOT DETECTION Flash: Blind Spot Monitor System Improvements This bulletin involves updating the Left and Right Blind Spot Sensor (LBSS/RBSS) software. The customer may experience the blind spot monitor indicator may not chime alerting them that there i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-27	020000 SUSPENSION RH and LH Exhaust Resonators If replacing resonator due to alignment issues between exhaust tips and rear fascia, please call the Design Release Engineer Spencer Hayes at cell (517) 215-0520 to review. If no response in 15 minutes, proce Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-27	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM RH and LH Exhaust Resonators If replacing resonator due to alignment issues between exhaust tips and rear fascia, please call the Design Release Engineer Spencer Hayes at cell (517) 215-0520 to review. If no response in 15 minutes, proce Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-20	063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic ( Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-20	060000 ENGINE (PWS) Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic ( Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-06	060000 ENGINE (PWS) Water Pump, Idler Pulley If replacing the water pump or Idler Pulley for a chirp, squeal or NVH, please contact either: Ron Dallison cell: (248) 292-9510 [email protected] Chris Riddick cell: (248) 434-3628 chris.riddick@fcagrou Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-06	135000 VISIBILITY:REARVIEW MIRRORS/DEVICES Rear View Camera Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am – 4pm. If you do not get a response within 15 minutes continue with the repair. Make sure that connector is inserted pro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-06	350000 EQUIPMENT Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-06	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-23	118000 ELECTRICAL SYSTEM:SOFTWARE Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Up Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-08	350000 EQUIPMENT RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-08	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-08	118000 ELECTRICAL SYSTEM:SOFTWARE RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-07	100000 POWER TRAIN Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) withthe latest available software. A small number of customers may experience a Malfunction Indicator Lamp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-07	110000 ELECTRICAL SYSTEM Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) withthe latest available software. A small number of customers may experience a Malfunction Indicator Lamp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017 DODGE Durango

3 Recalls for 2017 DODGE Durango

1 Complaints sent to the Center for Auto Safety for 2017 DODGE Durango

187 Complaints submitted to NHTSA for 2017 DODGE Durango

3 Investigations for 2017 DODGE Durango

206 Service Alerts for 2017 DODGE Durango