2017 CHRYSLER Town and Country

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

1 Recalls for 2017 CHRYSLER Town and Country

Recall Date Component Summary
August 9, 2018 ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Remedy:

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is U87.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2017 CHRYSLER Town and Country

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Date Component  

1 Complaints submitted to NHTSA for 2017 CHRYSLER Town and Country

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Date Component  
ELECTRICAL SYSTEM | EXTERIOR LIGHTING
ODI Number: 11190907
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2017 CHRYSLER Town and Country

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

77 Service Alerts for 2017 CHRYSLER Town and Country

Date Description
March 23, 2016 980000 UNKNOWN OR OTHER

Parts.

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March 23, 2016 163400 STRUCTURE:INTERIOR PANELS:SUN VISOR

Parts.

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March 29, 2017 110000 ELECTRICAL SYSTEM

Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 29, 2017 280000 BACK OVER PREVENTION

Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2017 150000 SEAT BELTS

Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 29, 2017 162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair

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March 15, 2017 070000 FUEL SYSTEM, GASOLINE

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected]

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2017 150000 SEAT BELTS

Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

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March 8, 2017 980000 UNKNOWN OR OTHER

Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 8, 2017 030000 BRAKES (PWS)

A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 8, 2017 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 8, 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.

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January 13, 2016 160000 STRUCTURE

W5A580 (NAG1) Valve Body – complete

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January 13, 2016 350000 EQUIPMENT

W5A580 (NAG1) Valve Body – complete

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January 13, 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY

W5A580 (NAG1) Valve Body – complete

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February 15, 2016 060000 ENGINE (PWS)

Can/Am Warranty coverage

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March 31, 2021 060000 ENGINE AND ENGINE COOLING

Customer complaint may include engine oil leak/consumption.

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December 17, 2020 221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-19 (X87) Active Head Restraint – Select 2012-2017 Dodge Grand Caravan/Chrysler Town & Country (RT) (Rev. B)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 17, 2020 222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-19 (X87) Active Head Restraint – Select 2012-2017 Dodge Grand Caravan/Chrysler Town & Country (RT) (Rev. B)

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May 20, 2020 100000 POWER TRAIN

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 20, 2020 060000 ENGINE (PWS)

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

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February 26, 2020 110000 ELECTRICAL SYSTEM

Key Programming, Security Pin Request, Pin Invalid

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February 26, 2020 350000 EQUIPMENT

Key Programming, Security Pin Request, Pin Invalid

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June 1, 2020 185000 VEHICLE SPEED CONTROL:CRUISE CONTROL

Cruise Control Inoperative.

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June 1, 2020 350000 EQUIPMENT

Cruise Control Inoperative.

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June 1, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Cruise Control Inoperative.

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April 22, 2020 110000 ELECTRICAL SYSTEM

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

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April 22, 2020 350000 EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

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April 21, 2020 070000 FUEL SYSTEM, GASOLINE

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

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June 4, 2020 114000 ELECTRICAL SYSTEM:WIRING

Sliding Door Lock(s) Inoperative This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may describe that either one or both of the sliding door locks do not function and/or emi

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June 4, 2020 162300 STRUCTURE:BODY:DOOR

Sliding Door Lock(s) Inoperative This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may describe that either one or both of the sliding door locks do not function and/or emi

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June 4, 2020 170000 LATCHES/LOCKS/LINKAGES

Sliding Door Lock(s) Inoperative This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may describe that either one or both of the sliding door locks do not function and/or emi

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April 30, 2020 160000 STRUCTURE

Disinfectant Solution Recommended for COVID-19

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April 30, 2020 350000 EQUIPMENT

Disinfectant Solution Recommended for COVID-19

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August 19, 2020 350000 EQUIPMENT

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these

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August 19, 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these

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April 17, 2020 010000 STEERING

Hands On Steering Wheel Message In EVIC

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November 20, 2019 160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

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November 20, 2019 350000 EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

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November 20, 2019 160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2019 350000 EQUIPMENT

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

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December 11, 2019 020000 SUSPENSION

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the pa

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November 1, 2019 070000 FUEL SYSTEM, GASOLINE

wiTECH Small Leak Verification Test (SLVT) – P0456-EVAP SYSTEM SMALL LEAK

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November 1, 2019 060000 ENGINE (PWS)

wiTECH Small Leak Verification Test (SLVT) – P0456-EVAP SYSTEM SMALL LEAK

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August 7, 2019 350000 EQUIPMENT

RADIO [RES] – New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not

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August 7, 2019 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

RADIO [RES] – New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2017 150000 SEAT BELTS

Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 29, 2017 162300 STRUCTURE:BODY:DOOR

Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2017 060000 ENGINE AND ENGINE COOLING

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected]

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2017 150000 SEAT BELTS

Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 5, 2018 220000 SEATS

Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance

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June 28, 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

RA2 Radio 5″ Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, retur

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June 28, 2017 160000 STRUCTURE

Load Floor Cover Assembly For bent or damaged hinges, MOPAR now offers a Hinge Kit separate from load floor. Kit number is 68306694AA and can be used for all load floor hinges.

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June 21, 2017 060000 ENGINE AND ENGINE COOLING

Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interfac

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July 6, 2016 060000 ENGINE AND ENGINE COOLING

Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (

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June 14, 2017 181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected d

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June 7, 2017 136000 VISIBILITY:WINDSHIELD WIPER/WASHER

Washer Fluid Level Sensor Prior to replacing this part due to “Low Washer Fluid” tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottl

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August 10, 2016 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Latch Sliding Door For RT ONLY: Sliding Door Latch Prior to replacing these parts for an intermittent issue or complaint of the Sliding Door does not power open or close, please inspect the Sliding Door Actuator Module and latch for fre

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 29, 2017 353000 EQUIPMENT:ELECTRICAL

Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 17, 2016 110000 ELECTRICAL SYSTEM

Inspect and Return: Solenoid Module – Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. S

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 22, 2016 350000 EQUIPMENT

Inspect and Return: Trim Cover Assy – A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for id

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 23, 2016 114000 ELECTRICAL SYSTEM:WIRING

Return: Wiring Assy – Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. P

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 22, 2016 350000 EQUIPMENT

05182535AD – Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Pl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 22, 2016 120000 LIGHTING (PWS)

05182535AD – Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Pl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 17, 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Return: Lamp Assy – CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 553720

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August 18, 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Operations Newsletter Updates from Warranty Operations

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March 20, 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

82212076, 82203694 – Fabric Cleaner This “fabric cleaner” is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 17, 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

1NT30XDVAC – Inspect and Return: Panel – Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifyin

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June 2, 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Operations Newsletter Updates from Warranty Operations

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August 18, 2016 350000 EQUIPMENT

CBXDP361AA Return: Spacer Kit – Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock a

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August 12, 2016 110000 ELECTRICAL SYSTEM

P/N CBSZR068AA: Inspect & Return: Module Kit – Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement par

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 30, 2016 110000 ELECTRICAL SYSTEM

Hands Free Module – Convergence Telematics Module (CTM) Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583 or Tim Kraft at cell (248) 766-5826 ~ IMPORTANT – do not reset the HFM, clear codes

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 30, 2016 118000 ELECTRICAL SYSTEM:SOFTWARE

Hands Free Module – Convergence Telematics Module (CTM) Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583 or Tim Kraft at cell (248) 766-5826 ~ IMPORTANT – do not reset the HFM, clear codes

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 30, 2016 110000 ELECTRICAL SYSTEM

RHB/RBZ Radio For JK, MK, and RT ONLY: RHB/RBZ radio that supports Bluetooth and Hands- Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also cal

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 6, 2017 350000 EQUIPMENT

Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 6, 2017 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 9, 2017 070000 FUEL SYSTEM, GASOLINE

Instructions to inspect the EO label on the fuel tank for accuracy and replace as required any affected label

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017 CHRYSLER Town and Country

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