2016 MAZDA Mazda6 Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

2 Recalls for 2016 MAZDA Mazda6

Recall Date	Component	Summary
1970-01-01	STEERING:ELECTRIC POWER ASSIST SYSTEM	Mazda North American Operations (Mazda) is recalling certain 2016 Mazda6 vehicles. Debris from the welding process during manufacturing of the front passenger seat frame may damage the occupant classification system (OCS) wiring. Remedy: Mazda will notify owners, and dealers will attach a protective pad on the seat frame. If the OCS harness is damaged, insulating tape will be applied to the harness. These repairs will be performed free of charge. The recall began October 26, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda’s number for this recall is 1517H.
2017-08-31	AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION \| SEATS \| STEERING:ELECTRIC POWER ASSIST SYSTEM	Mazda North American Operations (Mazda) is recalling certain 2016 Mazda6 vehicles. Debris from the welding process during manufacturing of the front passenger seat frame may damage the occupant classification system (OCS) wiring. Remedy: Mazda will notify owners, and dealers will attach a protective pad on the seat frame. If the OCS harness is damaged, insulating tape will be applied to the harness. These repairs will be performed free of charge. The recall began October 26, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda’s number for this recall is 1517H.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2016 MAZDA Mazda6

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Date			Component

70 Complaints submitted to NHTSA for 2016 MAZDA Mazda6

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Date			Component
2021-04-17			STRUCTURE,WHEELS,UNKNOWN OR OTHER ODI Number: 11408557
2021-08-31			ELECTRICAL SYSTEM ODI Number: 11431247
2022-02-16			ENGINE ODI Number: 11452282
2022-03-21			ELECTRICAL SYSTEM ODI Number: 11457624
2022-05-11			UNKNOWN OR OTHER,SERVICE BRAKES ODI Number: 11464246
2022-06-02			UNKNOWN OR OTHER ODI Number: 11467151
2022-07-16			SERVICE BRAKES ODI Number: 11474292
2022-11-18			PARKING BRAKE ODI Number: 11494079
2023-03-06			SEATS ODI Number: 11510423
2023-07-08			STEERING ODI Number: 11531004
2023-12-05			ENGINE ODI Number: 11558470
2024-05-23			VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE ODI Number: 11590278
2024-06-13			UNKNOWN OR OTHER ODI Number: 11594101
2024-12-02			TIRES ODI Number: 11628289
2024-12-09			FUEL/PROPULSION SYSTEM ODI Number: 11629784
2025-03-13			AIR BAGS ODI Number: 11648241
2025-03-24			SUSPENSION,POWER TRAIN ODI Number: 11650328
2021-04-17			STRUCTURE:BODY \| UNKNOWN OR OTHER \| WHEELS ODI Number: 11408557
2016-10-08			POWER TRAIN ODI Number: 10914911
2016-10-16			SEATS ODI Number: 10916379
2016-09-28			POWER TRAIN ODI Number: 10910195
2017-07-11			ENGINE \| STEERING \| SUSPENSION ODI Number: 11004665
2017-05-22			SUSPENSION ODI Number: 10991035
2017-05-29			WHEELS ODI Number: 10992041
2017-05-03			UNKNOWN OR OTHER ODI Number: 10983207
2017-03-20			ELECTRICAL SYSTEM \| SERVICE BRAKES ODI Number: 10967288
2017-07-27			ELECTRICAL SYSTEM ODI Number: 11010951
2016-09-20			FUEL/PROPULSION SYSTEM ODI Number: 10908082
2016-08-21			SEATS ODI Number: 10897456
2017-03-02			VEHICLE SPEED CONTROL:CRUISE CONTROL ODI Number: 10957998
2017-02-21			WHEELS ODI Number: 10956039
2017-02-06			POWER TRAIN ODI Number: 10949692
2016-11-28			POWER TRAIN ODI Number: 10928242
2020-11-02			SERVICE BRAKES ODI Number: 11372586
2020-09-03			ELECTRICAL SYSTEM ODI Number: 11352930
2020-08-07			UNKNOWN OR OTHER ODI Number: 11343827
2020-07-27			SERVICE BRAKES ODI Number: 11341696
2020-08-05			ELECTRICAL SYSTEM \| SERVICE BRAKES \| VEHICLE SPEED CONTROL ODI Number: 11343512
2020-04-19			STEERING \| SUSPENSION ODI Number: 11321545
2020-03-20			AIR BAGS \| ELECTRICAL SYSTEM \| SERVICE BRAKES \| STEERING ODI Number: 11318837
2020-01-16			AIR BAGS \| STRUCTURE:BODY \| UNKNOWN OR OTHER ODI Number: 11299774
2020-01-16			EXTERIOR LIGHTING \| SERVICE BRAKES \| VISIBILITY/WIPER ODI Number: 11299751
2020-01-13			ELECTRONIC STABILITY CONTROL ODI Number: 11299095
2020-01-16			AIR BAGS \| STEERING \| VEHICLE SPEED CONTROL ODI Number: 11299671
2019-11-13			ELECTRICAL SYSTEM ODI Number: 11279819
2019-10-28			STEERING ODI Number: 11271621
2019-05-07			SEATS ODI Number: 11205955
2019-06-19			WHEELS ODI Number: 11221345
2018-12-17			VEHICLE SPEED CONTROL ODI Number: 11162009
2018-12-17			PARKING BRAKE ODI Number: 11161979
2018-08-18			UNKNOWN OR OTHER ODI Number: 11120794
2018-08-19			AIR BAGS \| AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION \| SEAT BELTS ODI Number: 11120936
2019-03-03			SEATS ODI Number: 11183733
2019-02-15			ELECTRONIC STABILITY CONTROL \| UNKNOWN OR OTHER ODI Number: 11180236
2018-11-15			ENGINE ODI Number: 11151808
2018-01-19			SERVICE BRAKES ODI Number: 11063673
2017-12-21			SERVICE BRAKES ODI Number: 11055928
2017-12-13			SUSPENSION ODI Number: 11054395
2016-07-09			STRUCTURE:BODY ODI Number: 10883742
2016-05-07			EXTERIOR LIGHTING ODI Number: 10863760
2016-04-25			POWER TRAIN ODI Number: 10861340
2016-04-09			POWER TRAIN ODI Number: 10854596
2016-03-26			POWER TRAIN ODI Number: 10851718
2016-01-27			ELECTRICAL SYSTEM \| ENGINE \| FUEL/PROPULSION SYSTEM ODI Number: 10822594
2016-02-03			SERVICE BRAKES, HYDRAULIC ODI Number: 10823940
2015-12-08			UNKNOWN OR OTHER ODI Number: 10809030
2015-12-21			STRUCTURE:BODY \| UNKNOWN OR OTHER \| WHEELS ODI Number: 10811562
2015-11-05			FUEL/PROPULSION SYSTEM \| STRUCTURE:BODY ODI Number: 10788612
2015-10-22			VEHICLE SPEED CONTROL ODI Number: 10785455
2015-10-06			VISIBILITY/WIPER ODI Number: 10780425

Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2016 MAZDA Mazda6

Date Opened	Date Closed	Component

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

744 Service Alerts for 2016 MAZDA Mazda6

Date	Description
2025-04-25	UNKNOWN OR OTHER A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-04-16	UNKNOWN OR OTHER There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2025-01-24	STEERING Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-07-18	117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Mazda guidelines for factory scheduled maintenance Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-22	110000 ELECTRICAL SYSTEM This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-25	100000 POWER TRAIN ATFFZ required for SKYACTIV drive 6speed automatic transaxle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-03	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Check Engine light and A/T Warning light on with one or more of these DTS (P0842, P0847, P0872, P0877, P0780, P1738) Stored in TCM Memory Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-22	350000 EQUIPMENT Some customers may complain about infotainment center display: Ghost touch, surface peeling, spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-22	353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT Some customers may complain about infotainment center display: Ghost touch, surface peeling, spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-10	350000 EQUIPMENT Some customers may complain about scratches on the instrument cluster lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-10	980000 UNKNOWN OR OTHER Some customers may complain about scratches on the instrument cluster lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-10	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Some customers may complain about scratches on the instrument cluster lens. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-07	100000 POWER TRAIN Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-07	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-06-07	103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-31	160000 STRUCTURE Mazda Technical Service Bulletins March 2016 Some vehicles may exhibit the inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the view of the back window. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-01	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Mazda TTips March 2016 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-30	103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT Hard shifting/shift lever bebration Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-01	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Mazda Service Support MX Connect MTips Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-11	140000 AIR BAGS LDWS or ALH warning light on with DTC C1001:92 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-11	270000 LANE DEPARTURE LDWS or ALH warning light on with DTC C1001:92 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-22	180000 VEHICLE SPEED CONTROL White door armrest(s) pink discoloration Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Maintenance. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-17	162300 STRUCTURE:BODY:DOOR Stains found on kpaint during PDI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-17	110000 ELECTRICAL SYSTEM HandsFree bluetooth module and/or text messaging troubleshooting procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-13	110000 ELECTRICAL SYSTEM Mazda connect shuts down and does not reboot Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-13	060000 ENGINE (PWS) Mazda connect shuts down and does not reboot Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	118430 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP Excessive condensation or water within the headlamp assembly caustion Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	350000 EQUIPMENT Paint damage Mazda pocket paint guide Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-25	110000 ELECTRICAL SYSTEM Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-15	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM SULFUR SMELL FROM EXHAUST SYSTEM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-15	356000 EQUIPMENT ADAPTIVE/MOBILITY SULFUR SMELL FROM EXHAUST SYSTEM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-05	060000 ENGINE AND ENGINE COOLING PreMixed long life “FL22” Engine Coolant Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-05	350000 EQUIPMENT PreMixed long life “FL22” Engine Coolant Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-05	060000 ENGINE AND ENGINE COOLING Engine Start /Stop Procedure with room fuse removed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-05	110000 ELECTRICAL SYSTEM Engine Start /Stop Procedure with room fuse removed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-14	356000 EQUIPMENT ADAPTIVE/MOBILITY Special service tool shipment Janaurary 2016 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-14	140000 AIR BAGS LDWS or ALH warning light on with DTC C1001:92 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-14	270000 LANE DEPARTURE LDWS or ALH warning light on with DTC C1001:92 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-17	117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER Speedometer replacement procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-03	100000 POWER TRAIN Front power seats do not slide back and forth Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-03	220000 SEATS Front power seats do not slide back and forth Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-02	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. Siriusxm satellite radio registration transfer after unit replacement Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-02	351420 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:MATERIALS:FLOORING PROPER USAGE OF DRIVER’S FLOOR MAT. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-25	122000 EXTERIOR LIGHTING:FOG LIGHTS Condensation/Fog in front and rear combination lights Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-05	120000 EXTERIOR LIGHTING Passenger fAirbag deactivation (PAD) indicator light illumination Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-05	140000 AIR BAGS Passenger fAirbag deactivation (PAD) indicator light illumination Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-15	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY Battery Maintenance Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-15	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Battery Maintenance Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-15	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY Battery test procedure requirements using the GR81291 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-15	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Battery test procedure requirements using the GR81291 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-16	100000 POWER TRAIN MultiModel (equipped with skyactivdrive) ATF color deterioration New vehicle automatic transmission fluid (ATF) color is blue. As the vehicle mileage increases, the ATF color changes. The color change does not affect vehicle performance. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-25	356210 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:SPEED CONTROL ATFFZ required for SKYACTIV drive 6speed automatic transaxle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-03	140000 AIR BAGS Check Engine light and A/T Warning light on with one or more of these DTS (P0842, P0847, P0872, P0877, P0780, P1738) Stored in TCM Memory Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-03	270000 LANE DEPARTURE Check Engine light and A/T Warning light on with one or more of these DTS (P0842, P0847, P0872, P0877, P0780, P1738) Stored in TCM Memory Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	160000 STRUCTURE Brake noise, judder and dragging diagnosis and servicing Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Brake noise, judder and dragging diagnosis and servicing Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-23	356000 EQUIPMENT ADAPTIVE/MOBILITY Clunk/bang/buzz noise during first forward movement after sitting Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	110000 ELECTRICAL SYSTEM Tire pressure monitoring system (TPMS) warning Light IlluminationMisure prevention logic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Tire pressure monitoring system (TPMS) warning Light IlluminationMisure prevention logic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-23	020000 SUSPENSION Creaking Noise from front lower control arm bushings Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-17	020000 SUSPENSION Front/Rear stabilizer noise prevention Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-15	021300 SUSPENSION:FRONT:SHOCK ABSORBER SHOCK ABSORBER REPLACEMENT GUIDELINES Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-15	022400 SUSPENSION:REAR:SHOCK ABSORBER SHOCK ABSORBER REPLACEMENT GUIDELINES Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-15	350000 EQUIPMENT SHOCK ABSORBER REPLACEMENT GUIDELINES Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-17	020000 SUSPENSION KNOCKING/SQUEAKING NOISE FROM FRONT SHOCK ABSORBER Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-08	200000 WHEELS STAINS APPEAR ON WHEELS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-03	110000 ELECTRICAL SYSTEM TPMS WARNING LIGHT ON Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-03	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS TPMS WARNING LIGHT ON Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-20	020000 SUSPENSION Creaking Noise From Front Lower Control Arm Bushings Some vehicles may exhibit a creaking noise from under the front of the vehicle when driving over bumps. The noise occurs at approx. 1225 mph (2040 Km/h) when the road surface is wet or a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-20	350000 EQUIPMENT Creaking Noise From Front Lower Control Arm Bushings Some vehicles may exhibit a creaking noise from under the front of the vehicle when driving over bumps. The noise occurs at approx. 1225 mph (2040 Km/h) when the road surface is wet or a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-22	110000 ELECTRICAL SYSTEM Rough Idle with MIL on and DTC P0015/P0524 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-22	060000 ENGINE (PWS) Rough Idle with MIL on and DTC P0015/P0524 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-17	060000 ENGINE AND ENGINE COOLING Engine Oil seepage from engine oil pressure switch Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-17	110000 ELECTRICAL SYSTEM Engine Oil seepage from engine oil pressure switch Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-04	110000 ELECTRICAL SYSTEM Some customers may experience a continuous infotainment reboot in or near Seattle Washington and troubleshooting is not possible due to continuous reboot. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-04	353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT Some customers may experience a continuous infotainment reboot in or near Seattle Washington and troubleshooting is not possible due to continuous reboot. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-23	110000 ELECTRICAL SYSTEM Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-23	980000 UNKNOWN OR OTHER Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-23	346000 COMMUNICATION:MANUFACTURER TELEMATICS Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-05-23	353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-05	010000 STEERING Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-04	350000 EQUIPMENT There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-04	110000 ELECTRICAL SYSTEM Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-27	110000 ELECTRICAL SYSTEM Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-27	350000 EQUIPMENT Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-17	110000 ELECTRICAL SYSTEM The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-17	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-29	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-09	100000 POWER TRAIN There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-09	200000 WHEELS There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-09	354000 EQUIPMENT:MECHANICAL There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-17	118000 ELECTRICAL SYSTEM:SOFTWARE Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-24	350000 EQUIPMENT Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-16	350000 EQUIPMENT Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-13	350000 EQUIPMENT All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-13	356000 EQUIPMENT ADAPTIVE/MOBILITY All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-10	160000 STRUCTURE Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-28	021600 SUSPENSION:FRONT:WHEEL BEARING There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-28	100000 POWER TRAIN There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-09	110000 ELECTRICAL SYSTEM Some customers may experience a continuous infotainment reboot in or near Seattle Washington. Mazda is aware of the issue and is working on a resolution. This Service Alert will be updated with the newest repair information as it becomes a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-09	353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT Some customers may experience a continuous infotainment reboot in or near Seattle Washington. Mazda is aware of the issue and is working on a resolution. This Service Alert will be updated with the newest repair information as it becomes a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-04	160000 STRUCTURE Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-04	980000 UNKNOWN OR OTHER Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter…etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-14	110000 ELECTRICAL SYSTEM Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-23	010000 STEERING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-23	030000 SERVICE BRAKES, HYDRAULIC Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-23	060000 ENGINE AND ENGINE COOLING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-23	100000 POWER TRAIN Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-01	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-11	110000 ELECTRICAL SYSTEM Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-11	350000 EQUIPMENT Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-11	118000 ELECTRICAL SYSTEM:SOFTWARE Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-11	280000 BACK OVER PREVENTION Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth devi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-21	110000 ELECTRICAL SYSTEM Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-21	110000 ELECTRICAL SYSTEM i-ELOOP Battery Service Information: This service information provides basic Q-85/T-110 battery handling procedures. Complete service information can be found in MGSS online or Workshop Manual (section 13-17). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-12-05	110000 ELECTRICAL SYSTEM Active driving display opens/closes improperly. Some vehicles may exhibit the active driving display opening/closing improperly as described below: * It does not open or close when the ignition is turned ON or OFF . * The display operation Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-12-05	350000 EQUIPMENT Active driving display opens/closes improperly. Some vehicles may exhibit the active driving display opening/closing improperly as described below: * It does not open or close when the ignition is turned ON or OFF . * The display operation Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-12-05	356000 EQUIPMENT ADAPTIVE/MOBILITY Active driving display opens/closes improperly. Some vehicles may exhibit the active driving display opening/closing improperly as described below: * It does not open or close when the ignition is turned ON or OFF . * The display operation Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-12-19	350000 EQUIPMENT MAZDA Mobile start (MMS) cannot communicate with vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-16	350000 EQUIPMENT MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-16	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-04	110000 ELECTRICAL SYSTEM For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-04	350000 EQUIPMENT For improvement of electrical diagnosis, the SKYACTIVÿ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÿ® vehicles and compare Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-23	110000 ELECTRICAL SYSTEM NOTE: These vehicles are orginally built with the center display GML8-611J0* and are not applicable to this TSB. Only if the center display has been replaced with GRT7-61-1J0 or GRT7-61-1J0A in the past is the vehicle applicable to this TSB Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-23	350000 EQUIPMENT NOTE: These vehicles are orginally built with the center display GML8-611J0* and are not applicable to this TSB. Only if the center display has been replaced with GRT7-61-1J0 or GRT7-61-1J0A in the past is the vehicle applicable to this TSB Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-11-23	356000 EQUIPMENT ADAPTIVE/MOBILITY NOTE: These vehicles are orginally built with the center display GML8-611J0* and are not applicable to this TSB. Only if the center display has been replaced with GRT7-61-1J0 or GRT7-61-1J0A in the past is the vehicle applicable to this TSB Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-13	130000 VISIBILITY Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-13	350000 EQUIPMENT Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-13	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-13	221600 SEATS:FRONT ASSEMBLY:POWER ADJUST Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-13	350000 EQUIPMENT Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-13	119423 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-09	110000 ELECTRICAL SYSTEM WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-09	350000 EQUIPMENT WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-09	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-09	030000 BRAKES (PWS) WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-17	110000 ELECTRICAL SYSTEM Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a spe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-13	070000 FUEL SYSTEM, GASOLINE Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-13	090000 FUEL SYSTEM, OTHER Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-03	100000 POWER TRAIN Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 – Oil pressure switch No. 1 (oil press Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-28	110000 ELECTRICAL SYSTEM MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-28	350000 EQUIPMENT MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-24	060000 ENGINE AND ENGINE COOLING Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-24	100000 POWER TRAIN Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-16	220000 SEATS Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-09-13	118000 ELECTRICAL SYSTEM:SOFTWARE All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-17	350000 EQUIPMENT This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-06	353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-10	110000 ELECTRICAL SYSTEM Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-10	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-24	060000 ENGINE AND ENGINE COOLING This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-24	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-19	200000 WHEELS Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-07-08	350000 EQUIPMENT AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-01	133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-25	110000 ELECTRICAL SYSTEM MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-25	356000 EQUIPMENT ADAPTIVE/MOBILITY MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-04	110000 ELECTRICAL SYSTEM APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-04	350000 EQUIPMENT APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNEC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-15	350000 EQUIPMENT There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-09	350000 EQUIPMENT Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the “Attachments” section onc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-24	140000 AIR BAGS Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-04	030000 BRAKES (PWS) Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-02	110000 ELECTRICAL SYSTEM Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. When the concern occurs, MAZDA CONNECT reboots repeatedly, and if the SD card is removed during this reboot cycle, the rebooting cy Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-02	350000 EQUIPMENT Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. When the concern occurs, MAZDA CONNECT reboots repeatedly, and if the SD card is removed during this reboot cycle, the rebooting cy Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-02	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. When the concern occurs, MAZDA CONNECT reboots repeatedly, and if the SD card is removed during this reboot cycle, the rebooting cy Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-07	133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-04	350000 EQUIPMENT Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-18	120000 EXTERIOR LIGHTING Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-18	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-18	260000 FORWARD COLLISION AVOIDANCE Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-18	270000 LANE DEPARTURE Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 – Forward sensing camera (FSC) poor field of view [ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-13	350000 EQUIPMENT When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-07	060000 ENGINE AND ENGINE COOLING When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-07	110000 ELECTRICAL SYSTEM When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-07	350000 EQUIPMENT When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-05	060000 ENGINE AND ENGINE COOLING If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-05	110000 ELECTRICAL SYSTEM If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-05	350000 EQUIPMENT If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-11	100000 POWER TRAIN There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-26	350000 EQUIPMENT APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlayâ¿¢ / Android Autoâ¿¢, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-08	350000 EQUIPMENT MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles). Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-04-01	030000 SERVICE BRAKES, HYDRAULIC Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph/10 km/h). This is caused by a brake torque variation due to an uneven coating of the brake pad friction material forming on Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	010000 STEERING Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	110000 ELECTRICAL SYSTEM If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-01	060000 ENGINE AND ENGINE COOLING SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-01	200000 WHEELS SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-10	280000 BACK OVER PREVENTION Knocking/squeaking noise from front shock absorber, creaking noise from front lower arm bushing. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-25	070000 FUEL SYSTEM, GASOLINE Unusual engine noise after a cold engine start. Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhau Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-25	280000 BACK OVER PREVENTION Unusual engine noise after a cold engine start. Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhau Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-13	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit/0 degrees Celsious). Some vehicles may exhibit a rough idle and/or the check engine light on with any of the f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-13	140000 AIR BAGS When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit/0 degrees Celsious). Some vehicles may exhibit a rough idle and/or the check engine light on with any of the f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-14	350000 EQUIPMENT In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliar Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-02	110000 ELECTRICAL SYSTEM If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-02	350000 EQUIPMENT If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-13	160000 STRUCTURE Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-13	284100 BACK OVER PREVENTION:DISPLAY FUNCTION Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-13	060000 ENGINE AND ENGINE COOLING Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-13	100000 POWER TRAIN Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-13	280000 BACK OVER PREVENTION Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-19	060000 ENGINE AND ENGINE COOLING MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-19	350000 EQUIPMENT MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-19	060000 ENGINE AND ENGINE COOLING MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-19	350000 EQUIPMENT MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-09	120000 EXTERIOR LIGHTING WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-09	140000 AIR BAGS WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-09	260000 FORWARD COLLISION AVOIDANCE WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-09	270000 LANE DEPARTURE WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-09	280000 BACK OVER PREVENTION WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot per Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-10	060000 ENGINE AND ENGINE COOLING SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-10	200000 WHEELS SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-08	110000 ELECTRICAL SYSTEM The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-08	110000 ELECTRICAL SYSTEM This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-12	045200 SERVICE BRAKES, AIR:DISC:PADS Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-12	054000 PARKING BRAKE:ELECTRICAL Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-26	350000 EQUIPMENT Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph/10 km/h). This is caused by a brake torque variation due to an uneven coating of the brake pad friction material forming on Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-24	110000 ELECTRICAL SYSTEM Fctry MESSASGE DISPLAYED after instrument cluster replacement. After the installation of a new instrument cluster, the message “Fctry” is displayed instead of the odometer. Some new instrument clusters are in the factory mode setting. Facto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-24	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Fctry MESSASGE DISPLAYED after instrument cluster replacement. After the installation of a new instrument cluster, the message “Fctry” is displayed instead of the odometer. Some new instrument clusters are in the factory mode setting. Facto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-22	110000 ELECTRICAL SYSTEM Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-22	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-03	030000 SERVICE BRAKES, HYDRAULIC Rear brake squeak noise during slow speed driving. Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6-12 mph (10-20km/h) with or without light braking. The noise usually occurs when driving im Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-03	350000 EQUIPMENT Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-07	050000 PARKING BRAKE Electric parking brake (EPB) maintenance mode procedure change. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-03	010000 STEERING Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-13	060000 ENGINE AND ENGINE COOLING MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-13	350000 EQUIPMENT MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-10	060000 ENGINE AND ENGINE COOLING MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-10	350000 EQUIPMENT MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-06	200000 WHEELS Aluminum wheel paint damage (Black spot, flanking, discolored, blackened) Some vehicles may exhibit the bright type aluminum wheel(s) having one of paint damage conditions dhown in the sample photos below. The damage extends to the front su Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-20	070000 FUEL SYSTEM, GASOLINE When the engine is started for the first time after parking overnight in cold weather (below freezing), some vehicles may exhibit the check engine light on with DTC P0451 (fuel tank pressure sensor: sensor characteristic malfunction) stored Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-20	140000 AIR BAGS When the engine is started for the first time after parking overnight in cold weather (below freezing), some vehicles may exhibit the check engine light on with DTC P0451 (fuel tank pressure sensor: sensor characteristic malfunction) stored Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-20	030000 BRAKES (PWS) When the engine is started for the first time after parking overnight in cold weather (below freezing), some vehicles may exhibit the check engine light on with DTC P0451 (fuel tank pressure sensor: sensor characteristic malfunction) stored Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-20	280000 BACK OVER PREVENTION When the engine is started for the first time after parking overnight in cold weather (below freezing), some vehicles may exhibit the check engine light on with DTC P0451 (fuel tank pressure sensor: sensor characteristic malfunction) stored Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	060000 ENGINE AND ENGINE COOLING MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	350000 EQUIPMENT MULTI-MODEL – MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer offere Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-30	110000 ELECTRICAL SYSTEM When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-30	350000 EQUIPMENT When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-30	350000 EQUIPMENT This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-30	980000 UNKNOWN OR OTHER This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-10	010000 STEERING Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-10	021300 SUSPENSION:FRONT:SHOCK ABSORBER Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-07	060000 ENGINE AND ENGINE COOLING Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded, P0524:00 – Engine oil pressure too low. This is caused by a drop in engine oil pre Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-07	220000 SEATS At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.Customers having this concern should have their vehicle repaired by a qualified upholstery repair speci Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-30	130000 VISIBILITY Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. This is caused by an incorrectly learned zero-point (closed positio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-30	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. This is caused by an incorrectly learned zero-point (closed positio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-14	110000 ELECTRICAL SYSTEM After Pandora V7.0 was released on March 7th, the following problems have been found on vehicle with MAZDA CONNECT. Navigation voice guidance will skip and cut out losing many words.Pandora will suddenly disconnect and MAZDA CONNECT will re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-14	350000 EQUIPMENT After Pandora V7.0 was released on March 7th, the following problems have been found on vehicle with MAZDA CONNECT. Navigation voice guidance will skip and cut out losing many words.Pandora will suddenly disconnect and MAZDA CONNECT will re Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-31	130000 VISIBILITY Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. Under certain driving conditions, the Forward Sensing Camera (FSC) may detect a dirty windshield (not clear). NOTE FOR CUSTOMER: The FSC may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-31	350000 EQUIPMENT Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. Under certain driving conditions, the Forward Sensing Camera (FSC) may detect a dirty windshield (not clear). NOTE FOR CUSTOMER: The FSC may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-31	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. Under certain driving conditions, the Forward Sensing Camera (FSC) may detect a dirty windshield (not clear). NOTE FOR CUSTOMER: The FSC may Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-29	350000 EQUIPMENT Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Replace the Active Driving Display. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-29	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Replace the Active Driving Display. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-21	160000 STRUCTURE Beginning with the CX-5 and Mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-12-19	110000 ELECTRICAL SYSTEM MAZDA Mobile start (MMS) cannot communicate with vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-03	140000 AIR BAGS TAKATA recalls for Air bag Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-03	101000 POWER TRAIN:CLUTCH ASSEMBLY Multi-Model – Clutch Slippage or Smell after Clutch Disc Replacement Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-03	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Mulri-Model (Equipped with Mazda connect) – DTC U0323/U0423/U3000 Cannot be deleted (Update) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-25	180000 VEHICLE SPEED CONTROL Rattle noise from front door glass Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-25	280000 BACK OVER PREVENTION Rattle noise from front door glass Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-24	350000 EQUIPMENT Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-24	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-24	118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-26	350000 EQUIPMENT A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-26	010000 STEERING Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	200000 WHEELS Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-26	060000 ENGINE AND ENGINE COOLING Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-26	110000 ELECTRICAL SYSTEM Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-26	350000 EQUIPMENT Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. P2507:00: PCM bat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	010000 STEERING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	060000 ENGINE AND ENGINE COOLING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	100000 POWER TRAIN Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	200000 WHEELS Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-07	010000 STEERING Some customers may complain that the steering wheel is off center more than 3″ even when driving straight on a flat road. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-03	100000 POWER TRAIN Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿· Depends on the vehicleâ¿¿s speed only (the more speed, the more noise) ï¿· Occurs with all types of drivin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-22	130000 VISIBILITY Windshield washer fluid change – Factory filled windshield washer fluid has been changed to an ethanol type (yellow color) instead of athe conventional methanol type (blue color). This change is for European compliance Mazda has decided to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-22	136000 VISIBILITY:WINDSHIELD WIPER/WASHER Windshield washer fluid change – Factory filled windshield washer fluid has been changed to an ethanol type (yellow color) instead of athe conventional methanol type (blue color). This change is for European compliance Mazda has decided to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-13	030000 SERVICE BRAKES, HYDRAULIC Rear brake squeak noise during slow speed driving Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-21	060000 ENGINE (PWS) Multi-Model – engine runs rough and check engine light on with DTCS P0201 and P0204 or P0202 and P0203 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-18	110000 ELECTRICAL SYSTEM Some customers may complain about the following MAZDA CONNECTâ¿¢ Temperature Warning message: ï¿· Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECTâ¿¢ screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-18	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about the following MAZDA CONNECTâ¿¢ Temperature Warning message: ï¿· Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECTâ¿¢ screen Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-10	060000 ENGINE AND ENGINE COOLING Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. R Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	110000 ELECTRICAL SYSTEM In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	180000 VEHICLE SPEED CONTROL In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-21	350000 EQUIPMENT In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-11-17	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a sp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-28	060000 ENGINE AND ENGINE COOLING Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-28	350000 EQUIPMENT Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 96 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-15	110000 ELECTRICAL SYSTEM APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-15	350000 EQUIPMENT APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS – Infotainment – MAZDA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-12	350000 EQUIPMENT ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-12	030000 SERVICE BRAKES, HYDRAULIC Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The r Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-10-26	030000 BRAKES (PWS) Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph/10 km/h). This is caused by a brake torque variation due to an uneven coating of the brake pad friction material forming on Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-20	350000 EQUIPMENT When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-17	100000 POWER TRAIN Some vehicles may exhibit one of the following concerns: ï¿· Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) ï¿· Hard to shift into 3rd, 4th, 5th, and/or 6 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-09	100000 POWER TRAIN Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-09	350000 EQUIPMENT Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-09	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-07-09	060000 ENGINE (PWS) Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-01	010000 STEERING Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-10	100000 POWER TRAIN When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured A/T) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-11	353000 EQUIPMENT:ELECTRICAL Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-03	110000 ELECTRICAL SYSTEM Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-06-03	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-17	110000 ELECTRICAL SYSTEM Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-04-17	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-03	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-03	200000 WHEELS New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-21	060000 ENGINE AND ENGINE COOLING Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhaust gas emissions. The noise does not indicate a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-15	356000 EQUIPMENT ADAPTIVE/MOBILITY All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-15	118000 ELECTRICAL SYSTEM:SOFTWARE All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-08-18	110000 ELECTRICAL SYSTEM When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-19	060000 ENGINE AND ENGINE COOLING If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-19	350000 EQUIPMENT If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-04	030000 SERVICE BRAKES, HYDRAULIC Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph / 10 km/h). This may be caused by a brake torque variation at that speed due to an inappropriate machining process of the br Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-10-08	060000 ENGINE AND ENGINE COOLING Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-18	100000 POWER TRAIN WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-18	980000 UNKNOWN OR OTHER WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-05	060000 ENGINE AND ENGINE COOLING GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-05	100000 POWER TRAIN GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-23	110000 ELECTRICAL SYSTEM Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï¿· P2610:00: Instrument cluster internal engine off timer performance problem ï¿· P250 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-23	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï¿· P2610:00: Instrument cluster internal engine off timer performance problem ï¿· P250 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-28	030000 SERVICE BRAKES, HYDRAULIC Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph / 10 km/h). This may be caused by a brake torque variation at that speed due to an inappropriate machining process of the br Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-23	010000 STEERING Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-04	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL The ownerâ¿¿s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use ina Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	020000 SUSPENSION Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	350000 EQUIPMENT Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-26	200000 WHEELS Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	110000 ELECTRICAL SYSTEM In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-09	350000 EQUIPMENT In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-17	350000 EQUIPMENT A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-17	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-17	356000 EQUIPMENT ADAPTIVE/MOBILITY A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-13	350000 EQUIPMENT When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-15	060000 ENGINE AND ENGINE COOLING LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-15	110000 ELECTRICAL SYSTEM LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-15	160000 STRUCTURE LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	030000 SERVICE BRAKES, HYDRAULIC Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	060000 ENGINE AND ENGINE COOLING Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	100000 POWER TRAIN Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-12	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-20	060000 ENGINE AND ENGINE COOLING Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-20	110000 ELECTRICAL SYSTEM Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-20	350000 EQUIPMENT Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï¿· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï¿· CANNOT COMMUNICATE WITH VEHICLE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-18	060000 ENGINE AND ENGINE COOLING Some customers may expierience one or more of the following: ï¿· intermittent no start ï¿· engine stall ï¿· many DTC’s stored ï¿· no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-18	110000 ELECTRICAL SYSTEM Some customers may expierience one or more of the following: ï¿· intermittent no start ï¿· engine stall ï¿· many DTC’s stored ï¿· no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-18	350000 EQUIPMENT Some customers may expierience one or more of the following: ï¿· intermittent no start ï¿· engine stall ï¿· many DTC’s stored ï¿· no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-15	110000 ELECTRICAL SYSTEM Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-15	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-29	030000 SERVICE BRAKES, HYDRAULIC Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-11	110000 ELECTRICAL SYSTEM Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-11	350000 EQUIPMENT Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-03	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-03	264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA Some vehicles may have one of the following DTCs stored in memory: ï¿· C1001:92 – Forward sensing camera (FSC) poor field of view ï¿· B14F0:92 – General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	130000 VISIBILITY Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	210000 TRAILER HITCHES Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	350000 EQUIPMENT Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	356000 EQUIPMENT ADAPTIVE/MOBILITY Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: – Mazda Mobile Start (MMS) – Remote Engine Start – Wireless Charging Pad – Mirror – Navigation – Rear Pa Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-19	350000 EQUIPMENT All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-19	356000 EQUIPMENT ADAPTIVE/MOBILITY All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-19	118000 ELECTRICAL SYSTEM:SOFTWARE All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-26	100000 POWER TRAIN Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-11	350000 EQUIPMENT Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetoothÿ®, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux Voice Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-18	110000 ELECTRICAL SYSTEM Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-18	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	060000 ENGINE AND ENGINE COOLING There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	350000 EQUIPMENT There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-12-13	356000 EQUIPMENT ADAPTIVE/MOBILITY There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-26	060000 ENGINE AND ENGINE COOLING Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully opera Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-20	060000 ENGINE AND ENGINE COOLING Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-20	110000 ELECTRICAL SYSTEM Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-20	350000 EQUIPMENT Some customers may complain about: ï¿· Intermittent engine no start ï¿· Instrument cluster red security indicator light ON ï¿· Engine Start/Start Button Amber indicator light flashing ï¿· Battery discharge ï¿· Electrical rela Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-12	131000 VISIBILITY:WINDSHIELD Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshie Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-12	160000 STRUCTURE Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshie Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-07	030000 SERVICE BRAKES, HYDRAULIC Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-07	110000 ELECTRICAL SYSTEM Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-07	120000 EXTERIOR LIGHTING Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-07	130000 VISIBILITY Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-26	110000 ELECTRICAL SYSTEM Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-26	350000 EQUIPMENT Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-26	353000 EQUIPMENT:ELECTRICAL Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-26	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-06	060000 ENGINE AND ENGINE COOLING Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-06	162800 STRUCTURE:BODY:HOOD Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-05	110000 ELECTRICAL SYSTEM APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-05	350000 EQUIPMENT APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-23	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Some customer using ÿ¢ÿ¿ÿ¿Flexibleÿ¢ÿ¿ÿ setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-23	110000 ELECTRICAL SYSTEM Some customer using ÿ¢ÿ¿ÿ¿Flexibleÿ¢ÿ¿ÿ setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-23	350000 EQUIPMENT Some customer using ÿ¢ÿ¿ÿ¿Flexibleÿ¢ÿ¿ÿ setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-23	060000 ENGINE AND ENGINE COOLING Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded. P0524:00 – Engine oil pressure too low. This is caused by a drop in engine oil pre Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-30	060000 ENGINE AND ENGINE COOLING If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-30	063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-10	350000 EQUIPMENT Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator at the joint between the tubes and the header due to improper brazi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-10	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator at the joint between the tubes and the header due to improper brazi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-09	110000 ELECTRICAL SYSTEM Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-09	350000 EQUIPMENT Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-30	260000 FORWARD COLLISION AVOIDANCE Some vehicles may have one of the following DTCs stored in memory: C1001:92 – Forward sensing camera (FSC) poor field of view. B14F0:92 – General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-30	264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA Some vehicles may have one of the following DTCs stored in memory: C1001:92 – Forward sensing camera (FSC) poor field of view. B14F0:92 – General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-25	350000 EQUIPMENT ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-06	110000 ELECTRICAL SYSTEM Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-06	350000 EQUIPMENT Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-06	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-06	100000 POWER TRAIN Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shif Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-01	010000 STEERING Some customers may have a concern of a loose steering wheel. If a customer reports a loose steering wheel and the lock bolt is found to be loose, DO NOT simply re-tighten the steering wheel. Follow the steps below in the Repair Procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-23	010000 STEERING Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-23	011000 STEERING: STEERING WHEEL/HANDLE BAR Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-01	110000 ELECTRICAL SYSTEM Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-01	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-01	280000 BACK OVER PREVENTION Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-20	100000 POWER TRAIN Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 – Oil pressure switch No. 1 (oil pres Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-08	021600 SUSPENSION:FRONT:WHEEL BEARING There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-08	200000 WHEELS There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-01	350000 EQUIPMENT MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE – If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-16	350000 EQUIPMENT A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-16	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-27	110000 ELECTRICAL SYSTEM APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-27	350000 EQUIPMENT APPLE CARPLAYâ¿¢ / ANDROID AUTOâ¿¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-27	100000 POWER TRAIN Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿·Depends on the vehicleâ¿¿s speed only (the more speed, the more noise)ï¿·Occurs with all types of driving Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-27	106000 POWER TRAIN:AXLE ASSEMBLY Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï¿·Depends on the vehicleâ¿¿s speed only (the more speed, the more noise)ï¿·Occurs with all types of driving Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-22	105300 POWER TRAIN:DRIVELINE:DRIVESHAFT Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating tempera Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-24	350000 EQUIPMENT APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-04	350000 EQUIPMENT APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-27	350000 EQUIPMENT SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-27	110000 ELECTRICAL SYSTEM Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-20	060000 ENGINE AND ENGINE COOLING If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-10	020000 SUSPENSION Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-10	200000 WHEELS Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-02	020000 SUSPENSION Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-04	060000 ENGINE (PWS) Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-02	110000 ELECTRICAL SYSTEM The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-14	350000 EQUIPMENT Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-14	350000 EQUIPMENT When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-12-11	010000 STEERING If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-12-11	162000 STRUCTURE:BODY If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-15	120000 EXTERIOR LIGHTING Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-15	121000 EXTERIOR LIGHTING:HEADLIGHTS Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-15	123000 EXTERIOR LIGHTING:TAIL LIGHTS Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-27	110000 ELECTRICAL SYSTEM Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-27	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-20	060000 ENGINE AND ENGINE COOLING If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-10	350000 EQUIPMENT Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-03	120000 EXTERIOR LIGHTING Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-03	356000 EQUIPMENT ADAPTIVE/MOBILITY This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-03	350000 EQUIPMENT When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-10	140000 AIR BAGS This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-14	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-03	040000 SERVICE BRAKES, AIR Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-20	060000 ENGINE AND ENGINE COOLING In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-20	070000 FUEL SYSTEM, GASOLINE In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-20	081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-20	350000 EQUIPMENT In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-05	110000 ELECTRICAL SYSTEM Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-04	010000 STEERING Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-15	110000 ELECTRICAL SYSTEM When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the “P” position and the engine s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-15	116000 ELECTRICAL SYSTEM:IGNITION When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the “P” position and the engine s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-08	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Some customer using “Flexible” setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTANCE at the wrong time Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-08	060000 ENGINE (PWS) Some customer using “Flexible” setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTANCE at the wrong time Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-15	106000 POWER TRAIN:AXLE ASSEMBLY Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-31	180000 VEHICLE SPEED CONTROL In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-30	110000 ELECTRICAL SYSTEM MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message “Device no longer has access or service.” for the MMS APP installed on android devices starting 8/1/18. Inform the customer that all Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-05	105100 POWER TRAIN:DRIVELINE:UNIVERSAL JOINT Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-05	105300 POWER TRAIN:DRIVELINE:DRIVESHAFT Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-21	060000 ENGINE (PWS) Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-06	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM On some vehicles, a sulfur smell or ‘rotten egg’ odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-06	110000 ELECTRICAL SYSTEM Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-05	010000 STEERING Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 – 30 mph (40 – 50 km/h). The vibration is more noticeable when drivi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-05	020000 SUSPENSION Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 – 30 mph (40 – 50 km/h). The vibration is more noticeable when drivi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-27	350000 EQUIPMENT When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to MGSS (RADAR UNIT INSPECTION) for pro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-06-06	060000 ENGINE AND ENGINE COOLING IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-16	350000 EQUIPMENT MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-13	220000 SEATS Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-13	020000 SUSPENSION Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-30	200000 WHEELS Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-02	100000 POWER TRAIN Some customer using “Flexible” setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTANCE at the wrong time Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-14	110000 ELECTRICAL SYSTEM Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-14	110000 ELECTRICAL SYSTEM Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-14	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-14	060000 ENGINE (PWS) Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-14	110000 ELECTRICAL SYSTEM Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tra Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-14	110000 ELECTRICAL SYSTEM If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-14	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-14	350000 EQUIPMENT If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	180000 VEHICLE SPEED CONTROL In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	350000 EQUIPMENT In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	160000 STRUCTURE Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	350000 EQUIPMENT Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	220000 SEATS At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	160000 STRUCTURE When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	350000 EQUIPMENT When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	030000 SERVICE BRAKES, HYDRAULIC Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	350000 EQUIPMENT Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	350000 EQUIPMENT Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-10	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-20	353000 EQUIPMENT:ELECTRICAL ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-20	060000 ENGINE (PWS) ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-20	110000 ELECTRICAL SYSTEM ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-20	135000 VISIBILITY:REARVIEW MIRRORS/DEVICES ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-20	060000 ENGINE (PWS) ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-20	110000 ELECTRICAL SYSTEM ELECTRICAL CONCERN AND/OR MULTIPLE DTC’S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-20	350000 EQUIPMENT ELECTRICAL CONCERN AND/OR MULTIPLE DTC’S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-23	151600 SEAT BELTS:FRONT:WARNING LIGHT/DEVICES Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-23	143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-08	060000 ENGINE (PWS) If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-03	162800 STRUCTURE:BODY:HOOD Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-01	121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-01	271000 LANE DEPARTURE: WARNING Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-11	350000 EQUIPMENT Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-11	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-10	132000 VISIBILITY:GLASS, SIDE/REAR Some vehicles may exhibit wind noise at rear door quarter glass when driven at high speeds. This is caused by air leakage from the gap between rear sash molding, rear door glass run channel, rear door glass guide and rear door quarter glass Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-10	162300 STRUCTURE:BODY:DOOR Some vehicles may exhibit wind noise at rear door quarter glass when driven at high speeds. This is caused by air leakage from the gap between rear sash molding, rear door glass run channel, rear door glass guide and rear door quarter glass Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-08	350000 EQUIPMENT When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-08	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-15	011000 STEERING: STEERING WHEEL/HANDLE BAR Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-08	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring System (TPMS) monitors the tire pressure of all four tires Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-08	060000 ENGINE (PWS) Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-11	030000 BRAKES (PWS) Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-07	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery.TPMS INITIALIZATION PROCESS: When any of the services belo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-11	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-17	105300 POWER TRAIN:DRIVELINE:DRIVESHAFT Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-13	200000 WHEELS Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely. Black Spot Whi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-22	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded P0524:00 – Engine oil pressure too low This is caused by a drop in engine oil press Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-22	070000 FUEL SYSTEM, GASOLINE Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded P0524:00 – Engine oil pressure too low This is caused by a drop in engine oil press Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-05	140000 AIR BAGS This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-16	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-05	350000 EQUIPMENT The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-16	060000 ENGINE AND ENGINE COOLING Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 – Oil pressure switch No. 1 (oil press Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-02	060000 ENGINE AND ENGINE COOLING Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-27	200000 WHEELS Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-02	100000 POWER TRAIN The new SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use”ATF-FZ” to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-27	030000 BRAKES (PWS) Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-05	162700 STRUCTURE:BODY:TRUNK LID Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-05	162800 STRUCTURE:BODY:HOOD Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-05	162900 STRUCTURE:BODY:ROOF AND PILLARS Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-10	110000 ELECTRICAL SYSTEM Some vehicles may exhibit the active driving display opening/closing improperly as described below: It does not open or close when the ignition is turned ON or OFF. The display operation does not fully open/close. It closes and then opens b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-22	110000 ELECTRICAL SYSTEM Some vehicles may exhibit the active driving display opening/closing improperly as described below: It does not open or close when the ignition is turned ON or OFF. The display operation does not fully open/close. It closes and then opens b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-14	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-14	118000 ELECTRICAL SYSTEM:SOFTWARE Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-22	118000 ELECTRICAL SYSTEM:SOFTWARE Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-24	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Subject: 2014-2016 Mazda6 – Door Sash Molding Concern Special Service Campaign (SSP) A5. The purpose of this email is to notify you that on January 25th, customers will be mailed a re-notification letter to improve SSPA5 completion rates. P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-02	110000 ELECTRICAL SYSTEM When installing a navigation SD card, the center display may show error message “Invalid SD Card”. This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-04	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-12-05	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-12-05	060000 ENGINE (PWS) Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-29	221600 SEATS:FRONT ASSEMBLY:POWER ADJUST Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-09	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL After the installation of a new instrument cluster, the message “Fctry” or “Factory” is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the fac Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-08	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-05	021300 SUSPENSION:FRONT:SHOCK ABSORBER Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to: Upper front strut bearing (A) damag Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-28	118000 ELECTRICAL SYSTEM:SOFTWARE Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-16	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation S Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-20	350000 EQUIPMENT Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-08	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-26	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-16	140000 AIR BAGS The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-16	350000 EQUIPMENT The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-22	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-26	356000 EQUIPMENT ADAPTIVE/MOBILITY This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-22	160000 STRUCTURE When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-22	121000 EXTERIOR LIGHTING:HEADLIGHTS Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-22	123000 EXTERIOR LIGHTING:TAIL LIGHTS Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-26	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-28	110000 ELECTRICAL SYSTEM If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-28	350000 EQUIPMENT If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-05	353000 EQUIPMENT:ELECTRICAL When installing a navigation SD card, the center display may show error message “Invalid SD Card”. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-26	021300 SUSPENSION:FRONT:SHOCK ABSORBER Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-26	022400 SUSPENSION:REAR:SHOCK ABSORBER Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-22	020000 SUSPENSION Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-22	350000 EQUIPMENT Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-22	220000 SEATS At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-19	118000 ELECTRICAL SYSTEM:SOFTWARE Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-09	030000 SERVICE BRAKES, HYDRAULIC Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6- 12 mph (10-20 km/h) with or without light braking. The noise usually occurs when driving immediately after the parking brake is released, an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-09	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-09	060000 ENGINE (PWS) When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-12-18	011000 STEERING: STEERING WHEEL/HANDLE BAR Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-07	110000 ELECTRICAL SYSTEM After the installation of a new instrument cluster, the message “Fctry” or ÿ¢ÿ¿ÿ¿Factoryÿ¢ÿ¿ÿ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-07	350000 EQUIPMENT After the installation of a new instrument cluster, the message “Fctry” or ÿ¢ÿ¿ÿ¿Factoryÿ¢ÿ¿ÿ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-19	181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL SOME VEHICLES MAY EXHIBIT THE ACCELERATOR PEDAL HINGE SEPARATING FROM THE BASE IN COLD TEMPERATURES BELOW 32 DEGREES FAHRENHEIT (0 DEGREES CELSIUS).THE ACCELERATOR PEDAL HAS BEEN CHANGED TO INCREASE DURABILITY. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-03	118000 ELECTRICAL SYSTEM:SOFTWARE ALL MAZDA CONNECT VEHICLES IN NEW CAR INVENTORY MUST BE UPDATED TO THIS SOFTWARE VERSION LISTED BELOW IN THIS TSB AS PART OF THE NEW CAR READY STEP 3 PROCESS. MAKE SURE THE NEW VEHICLE SPECIALIST RECEIVES A COPY OF THIS BULLETIN.SOME VEHICL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-29	356000 EQUIPMENT ADAPTIVE/MOBILITY Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Replace the Active Driving Display. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-10-18	264000 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-03	050000 PARKING BRAKE Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6-12mph (10-20km/h) with or without light braking. The noise usually occurs when driving immediately after the parking brake is released. The n Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-15	110000 ELECTRICAL SYSTEM Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. This is caused by an incorrectly learned zero-point (closed positio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-15	350000 EQUIPMENT Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. This is caused by an incorrectly learned zero-point (closed positio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-15	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. This is caused by an incorrectly learned zero-point (closed positio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-16	118000 ELECTRICAL SYSTEM:SOFTWARE An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-04	160000 STRUCTURE Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. To correct the issue, a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-04	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. To correct the issue, a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-10-03	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion. To correct the issue, a plating process was added Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-29	010000 STEERING Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: Upper front strut bearing (A) dam Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-29	020000 SUSPENSION Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: Upper front strut bearing (A) dam Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-29	110000 ELECTRICAL SYSTEM Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: Upper front strut bearing (A) dam Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-24	120000 EXTERIOR LIGHTING Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-24	121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-24	270000 LANE DEPARTURE Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-24	271000 LANE DEPARTURE: WARNING Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-24	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY This service information provides basic Q-85/T-110 battery handling procedures. Complete service information can be found in MGSS online or Workshop Manual (section 13-17). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-24	350000 EQUIPMENT This service information provides basic Q-85/T-110 battery handling procedures. Complete service information can be found in MGSS online or Workshop Manual (section 13-17). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-23	110000 ELECTRICAL SYSTEM Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-22	010000 STEERING Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. NOTE: The noise will not occu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-22	020000 SUSPENSION Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. NOTE: The noise will not occu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-09	110000 ELECTRICAL SYSTEM When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-09	121000 EXTERIOR LIGHTING:HEADLIGHTS When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-09	160000 STRUCTURE When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-07	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-07	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-22	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-16	118000 ELECTRICAL SYSTEM:SOFTWARE All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-11	122000 EXTERIOR LIGHTING:FOG LIGHTS ? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the LDWS/HBC warning lights ON due to foggy FSC lens will be reduced. However, the warning message will be displayed on the Multi-Information D Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-05-11	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL ? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the LDWS/HBC warning lights ON due to foggy FSC lens will be reduced. However, the warning message will be displayed on the Multi-Information D Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-01	121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-01	264000 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-08	127000 EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-08	271000 LANE DEPARTURE: WARNING Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-08	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. For Mazda6 and CX-5, the check engine light may illuminate with the DTC P011A Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-24	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 – Exhaust CMP timing over-retarded. P0524:00 – Engine oil pressure too low. This is caused by a drop in engine oil pre Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-12	118000 ELECTRICAL SYSTEM:SOFTWARE All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-06	013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION) Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shif Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-05	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Some vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, P0303, P0304) are usually stored at the same time. P0201:00 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-16	220000 SEATS Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-15	118000 ELECTRICAL SYSTEM:SOFTWARE When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-12	100000 POWER TRAIN Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) Hard to shift into 3rd, 4th, 5th, and/or 6th gear Shift Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-09	021300 SUSPENSION:FRONT:SHOCK ABSORBER Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to:? Upper front strut bearing (A) dam Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-05	118000 ELECTRICAL SYSTEM:SOFTWARE Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-02	011000 STEERING: STEERING WHEEL/HANDLE BAR Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steering wheel surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-02	354000 EQUIPMENT:MECHANICAL Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-13	353000 EQUIPMENT:ELECTRICAL IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS – PLEASE UPDATE YOUR PC’S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-13	118000 ELECTRICAL SYSTEM:SOFTWARE IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS – PLEASE UPDATE YOUR PC’S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-02	162300 STRUCTURE:BODY:DOOR Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2014-2016 Mazda6 vehicles produced from October 25, 2012 through January 30, 2015. On the subject vehicles, the metal part of the front and rear door Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-08	118000 ELECTRICAL SYSTEM:SOFTWARE IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE “IDS/INFOTAINMENT” TAB. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-24	060000 ENGINE (PWS) IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-06	030000 BRAKES (PWS) SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-23	021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-17	021300 SUSPENSION:FRONT:SHOCK ABSORBER SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-03	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-20	021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-24	134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY SOME CUSTOMERS MAY COMPLAIN THAT IN EXTREME COLD WEATHER CONDITIONS, THE SUNROOF MAY SUDDENLY OPEN BY ITSELF WHEN THE HEATER IS ON. THIS CONCERN MAY BE DUE TO A SHORT IN THE SUNROOF SWITCH (A) CAUSED FROM CONDEN-SATION GENERATED BETWEEN THE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-22	220000 SEATS AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-20	060000 ENGINE (PWS) WHEN THE ENGINE IS STARTED FOR THE FIRST TIME AFTER PARKING THE VEHICLE OVERNIGHT IN COLD CONDITIONS (BELOW 32 DEGREES FAHRENHEIT / 0 DEGREES CELSIUS), SOME VEHICLES MAY EXHIBIT A ROUGH IDLE AND/OR THE CHECK ENGINE LIGHT ON WITH ANY OF THE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-26	353000 EQUIPMENT:ELECTRICAL Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-26	356000 EQUIPMENT ADAPTIVE/MOBILITY Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-06	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-06	110000 ELECTRICAL SYSTEM Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-06	118000 ELECTRICAL SYSTEM:SOFTWARE Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-21	353000 EQUIPMENT:ELECTRICAL Some customers may complain about the “wrong” phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-21	118000 ELECTRICAL SYSTEM:SOFTWARE Some customers may complain about the “wrong” phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-06	131000 VISIBILITY:WINDSHIELD CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-06	121000 EXTERIOR LIGHTING:HEADLIGHTS High Beam Control (HBC) system frequently asked questions (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-06	263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-06	273000 LANE DEPARTURE: BLIND SPOT DETECTION Blind Spot Monitoring (BSM) system frequently asked questions (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-06	270000 LANE DEPARTURE Lane Departure Warning System (LDWS) frequently asked questions (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-06	030000 BRAKES (PWS) Smart City Brake Support (SCBS) frequently asked questions (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-01	140000 AIR BAGS When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-01	353000 EQUIPMENT:ELECTRICAL When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-01	118000 ELECTRICAL SYSTEM:SOFTWARE When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-05	110000 ELECTRICAL SYSTEM In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-06-05	118000 ELECTRICAL SYSTEM:SOFTWARE In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-09	121000 EXTERIOR LIGHTING:HEADLIGHTS Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda’s New Vehicle Limit Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-09	200000 WHEELS Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below.The damage extends to the front surface of the aluminum wheel partly or entirely. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-07	030000 SERVICE BRAKES, HYDRAULIC Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6-12mph (10-20km/h) with or without light braking. The noise usually occurs when driving immediately after the parking brake is released. The n Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-07	050000 PARKING BRAKE Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6-12mph (10-20km/h) with or without light braking. The noise usually occurs when driving immediately after the parking brake is released. The n Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-03	060000 ENGINE AND ENGINE COOLING Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-02	020000 SUSPENSION Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-02	021300 SUSPENSION:FRONT:SHOCK ABSORBER Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-02	021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-02	060000 ENGINE AND ENGINE COOLING When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-02	063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-28	110000 ELECTRICAL SYSTEM WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-28	120000 EXTERIOR LIGHTING SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-30	350000 EQUIPMENT WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-30	350000 EQUIPMENT SOME CUSTOMERS MAY CLAIM THAT IT IS IMPOSSIBLE OR DIFFICULT TO VIEW THE ACTIVE DRIVING DISPLAY, EVEN IF THE POSITION OF THE DISPLAY IS ADJUSTED THROUGH THE SETTINGS SCREEN. THIS IS CAUSED BY AN INCORRECTLY LEARNED ZERO-POINT (CLOSED POSITIO Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-31	131000 VISIBILITY:WINDSHIELD SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR).OTE FOR CUSTOMER: THE FSC MAY NO Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-31	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR).OTE FOR CUSTOMER: THE FSC MAY NO Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-29	162700 STRUCTURE:BODY:TRUNK LID SOME VEHICLES MAY EXHIBIT A GRINDING TYPE NOISE (C) FROM THE TRUNK LID HINGE (A) (ONE OR BOTH SIDES) WHEN OPEN-ING AND/OR CLOSING THE TRUNK LID. THE NOISE MAY BE CAUSED BY THE TRUNK LID HINGE COVER (A) MAKING CONTACT WITH THE TRUNK SIDE TRI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-27	110000 ELECTRICAL SYSTEM SOME CUSTOMERS MAY COMPLAIN ABOUT A CHECK ENGINE LIGHT ON WITH DTC P0137 (HO2S CIRCUIT LOW INPUT) STORED IN PCM MEMORY. THIS MAY BE CAUSED BY REAR HARNESS DAMAGE FROM AN AFTERMARKET ALARM SYSTEM INSTALLATION. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-27	060000 ENGINE (PWS) SOME CUSTOMERS MAY COMPLAIN ABOUT A CHECK ENGINE LIGHT ON WITH DTC P0137 (HO2S CIRCUIT LOW INPUT) STORED IN PCM MEMORY. THIS MAY BE CAUSED BY REAR HARNESS DAMAGE FROM AN AFTERMARKET ALARM SYSTEM INSTALLATION. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-27	060000 ENGINE (PWS) WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-02-27	350000 EQUIPMENT USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-04	011000 STEERING: STEERING WHEEL/HANDLE BAR SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-14	121000 EXTERIOR LIGHTING:HEADLIGHTS SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-14	271000 LANE DEPARTURE: WARNING SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-22	162300 STRUCTURE:BODY:DOOR SOME CUSTOMERS MAY COMPLAIN ABOUT A WHITE DOOR ARMREST(S) PINK DISCOLORATION. THE DISCOLORED ARMREST DOES NOT MATCH THE OTHER WHITE PARTS OF THE DOOR PANEL. REPLACE ALL 4 DOOR PANELS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-30	138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-30	350000 EQUIPMENT SOME CUSTOMERS MAY CLAIM THAT IT IS IMPOSSIBLE OR DIFFICULT TO VIEW THE ACTIVE DRIVING DISPLAY, EVEN IF THE POSITION OF THE DISPLAY IS ADJUSTED THROUGH THE SETTINGS SCREEN. THIS IS CAUSED BY AN INCORRECTLY LEARNED ZERO-POINT (CLOSED POSITIO Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-24	350000 EQUIPMENT SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-14	110000 ELECTRICAL SYSTEM SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1.LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. DTC C1001:92 (POOR FUNCTIONING OF FORWARD SENSING CAMERA (FSC)) IS STO Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-08-25	221600 SEATS:FRONT ASSEMBLY:POWER ADJUST SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. THIS CONCERN MAY BE CAUSED BY A FOREIGN OBJECT GETTING STUCK UNDER THE POWER S Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-08-25	353000 EQUIPMENT:ELECTRICAL SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. THIS CONCERN MAY BE CAUSED BY A FOREIGN OBJECT GETTING STUCK UNDER THE POWER S Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-08-04	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0421:00 (CATALYTIC CONVERTER SYSTEM) WITHOUT EXPERIENCING POOR ENGINE PERFORMANCE OR MISFIRE (MITSUBISHI PCM ONLY). THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM THAT MA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-08-04	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0421:00 (CATALYTIC CONVERTER SYSTEM) WITHOUT EXPERIENCING POOR ENGINE PERFORMANCE OR MISFIRE (MITSUBISHI PCM ONLY). THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM THAT MA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-08-04	060000 ENGINE (PWS) SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0421:00 (CATALYTIC CONVERTER SYSTEM) WITHOUT EXPERIENCING POOR ENGINE PERFORMANCE OR MISFIRE (MITSUBISHI PCM ONLY). THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM THAT MA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-23	050000 PARKING BRAKE WHEN PERFORMING SERVICE ON THE ELECTRIC PARKING BRAKE (EPB) SYSTEM, BE AWARE THAT SOME EPB PARTS REQUIRE UNIQUE REMOVAL/REPLACEMENT PROCEDURES. IF THE VEHICLE IS DELIVERED TO THE CUSTOMER WITH INCOMPLETE EPB SERVICE, THE CUSTOMER MAY EXPERI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-23	110000 ELECTRICAL SYSTEM WHEN PERFORMING SERVICE ON THE ELECTRIC PARKING BRAKE (EPB) SYSTEM, BE AWARE THAT SOME EPB PARTS REQUIRE UNIQUE REMOVAL/REPLACEMENT PROCEDURES. IF THE VEHICLE IS DELIVERED TO THE CUSTOMER WITH INCOMPLETE EPB SERVICE, THE CUSTOMER MAY EXPERI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-06	110000 ELECTRICAL SYSTEM SOME VEHICLES MAY HAVE DTC C1001:92 STORED IN MEMORY. DTC C1001:92 SETS AS A PAST RECORD FOR LOW VISIBILITY OF THE FORWARD SENSING CAMERA (FSC). IT DOES NOT MEAN THERE IS AN ACTUAL FSC DEFECT. IN SOME CASES THE CUSTOMER MAY HAVE A CONCERN W Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-22	160000 STRUCTURE WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL “R”. FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-22	160000 STRUCTURE WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL “R”. FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-29	110000 ELECTRICAL SYSTEM IF YOU ENCOUNTER A VEHICLE WITH DTC P0137 (CIRCUIT LOW INPUT), CHECK THE REAR HARNESS AT THE RED CIRCLED AREA IN THE FOLLOWING DIAGRAM. IF AN AFTERMARKET ALARM SYSTEM IS INSTALLED, THE REAR HARNESS MIGHT HAVE RECEIVED DAMAGE FROM ELECTRO-TA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-21	110000 ELECTRICAL SYSTEM IF A CUSTOMER HAS A VEHICLE COMMUNICATION RELATED ERROR ON THEIR APP, PERFORM THE FOLLOWING: DISCONNECT THE BATTERY OR UNPLUG THE MODULE FOR AT LEAST 10 SECONDS.RECONNECT THE BATTERY, WAIT 60 SECONDS AND THEN HAVE THE CUSTOMER TRY THE APP A Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-13	110000 ELECTRICAL SYSTEM OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-05	118000 ELECTRICAL SYSTEM:SOFTWARE CUSTOMERS THAT ARE REGISTERED WITH TOMTOM TO UPDATE THEIR MAZDA TOMTOM SYSTEM (USING TOMTOM HOME SOFTWARE) MAY HAVE RECENTLY RECEIVED THIS E-MAIL: PLEASE NOTE THAT THIS IS NOT AN OPERATING SYSTEM UPDATE (AKA FIRMWARE), THIS IS AN UPDATE TO Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-01	118000 ELECTRICAL SYSTEM:SOFTWARE MAZDA CONNECT SOFTWARE VERSION 55.00.760 IS NOW AVAILABLE ON MS3. USE THIS VERSION FOR ALL MAZDA CONNECT UPDATES, INCLUDING OPEN SSP98 VEHICLES. IF SSP98 IS CLOSED, USE TSB 09-024/16 TO REPAIR THE VEHICLES.CLICK ON “IDS/INFOTAINMENT”, THEN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-14	350000 EQUIPMENT AFTER PANDORA V7.0 WAS RELEASED ON MARCH 7TH, THE FOLLOWING PROBLEMS HAVE BEEN FOUND ON VEHICLE WITH MAZDA CONNECT.NAVIGATION VOICE GUIDANCE WILL SKIP AND CUT OUT LOSING MANY WORDS.PANDORA WILL SUDDENLY DISCONNECT AND MAZDA CONNECT WILL REV Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-14	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) AFTER PANDORA V7.0 WAS RELEASED ON MARCH 7TH, THE FOLLOWING PROBLEMS HAVE BEEN FOUND ON VEHICLE WITH MAZDA CONNECT.NAVIGATION VOICE GUIDANCE WILL SKIP AND CUT OUT LOSING MANY WORDS.PANDORA WILL SUDDENLY DISCONNECT AND MAZDA CONNECT WILL REV Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-10	350000 EQUIPMENT WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-07	060000 ENGINE (PWS) SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0421:00 (CATALYTIC CONVERTER SYSTEM) WITH-OUT EXPERIENCING POOR ENGINE PERFORMANCE OR MISFIRE (MITSUBISHI PCM ONLY).THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM THAT MA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-09-26	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY THIS SERVICE INFORMATION PROVIDES BASIC Q-85/T-110 BATTERY HANDLING PROCEDURES. COMPLETE SERVICE INFORMATION CAN BE FOUND IN MS3 ONLINE OR WORKSHOP MANUAL (SECTION 01-17). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-06	356000 EQUIPMENT ADAPTIVE/MOBILITY WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-02-27	350000 EQUIPMENT SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF THE VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY BE CAUSED BY MOISTURE WHICH HAS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-26	060000 ENGINE (PWS) THERE IS A CONCERN THAT SOME WATER PUMPS ARE BEING REPLACED THAT ARE NOT FAULTY, DUE TO SIGNS OF A VERY SMALL COOLANT LEAK FROM THE BLEED HOLE. THIS SERVICE BULLETIN IS TO INFORM YOU ABOUT THE WATER PUMP SEALING MECHA-NISM AND THE CRITERIA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-26	060000 ENGINE (PWS) SOME VEHICLES MAY EXPERIENCE AN ENGINE THAT RUNS ROUGH AND THE CHECK ENGINE LIGHT ON WITH DTCS P0201 AND P0204 OR P0202 AND P0203.NOTE:ENGINE MISFIRE RELATED DTCS (P0301, P0302, P0303, P0304) ARE USUALLY STORED AT THE SAME TIME.P0201:00: FU Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	030000 BRAKES (PWS) SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-10	116000 ELECTRICAL SYSTEM:IGNITION SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-09	160000 STRUCTURE SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 – 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. TO INCREASE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-11	110000 ELECTRICAL SYSTEM LDWS OR ALH WARNING LIGHT ON WITH DTC C1001:92. SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE; DTC C1001:92 (POOR F Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-22	160000 STRUCTURE WHITE DOOR ARMREST(S) PINK DISCOLORATION. SOME CUSTOMERS MAY COMPLAIN ABOUT A WHITE DOOR ARMREST(S) PINK DISCOLORATION. THE DISCOLORED ARMREST DOES NOT MATCH THE OTHER WHITE PARTS OF THE DOOR PANEL. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-22	162300 STRUCTURE:BODY:DOOR WHITE DOOR ARMREST(S) PINK DISCOLORATION. SOME CUSTOMERS MAY COMPLAIN ABOUT A WHITE DOOR ARMREST(S) PINK DISCOLORATION. THE DISCOLORED ARMREST DOES NOT MATCH THE OTHER WHITE PARTS OF THE DOOR PANEL. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-13	110000 ELECTRICAL SYSTEM MAZDA CONNECT SHUTS DOWN AND DOES NOT REBOOT. SOME VEHICLES MAY EXPERIENCE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITH A FEW MINUTES AFTER IGNITION IS TURNED ON, AND WILL NOT REBOOT. IT WILL ONLY REBOOT AFTER IGNITION IS TURNED Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-13	350000 EQUIPMENT MAZDA CONNECT SHUTS DOWN AND DOES NOT REBOOT. SOME VEHICLES MAY EXPERIENCE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITH A FEW MINUTES AFTER IGNITION IS TURNED ON, AND WILL NOT REBOOT. IT WILL ONLY REBOOT AFTER IGNITION IS TURNED Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-23	160000 STRUCTURE CORROSION AROUND SPOT WELDS IN TRUNK OPENING. SOME VEHICLES MAY EXHIBIT CORROSION AROUND THE SPOT WELDS IN TRUNK OPENING UNDER THE REAR WINDOW. THIS IS CAUSED BY INSUFFICIENT PAINT THICKNESS AT THE SPOT WELDS. TO CORRECT THE PROBLEM, T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-23	356000 EQUIPMENT ADAPTIVE/MOBILITY CORROSION AROUND SPOT WELDS IN TRUNK OPENING. SOME VEHICLES MAY EXHIBIT CORROSION AROUND THE SPOT WELDS IN TRUNK OPENING UNDER THE REAR WINDOW. THIS IS CAUSED BY INSUFFICIENT PAINT THICKNESS AT THE SPOT WELDS. TO CORRECT THE PROBLEM, T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-17	160000 STRUCTURE STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-17	353000 EQUIPMENT:ELECTRICAL HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-03	221600 SEATS:FRONT ASSEMBLY:POWER ADJUST FRONT POWER SEATS DO NOT SLIDE BACK AND FORTH. SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. THIS CONCERN MAY BE CAUSED Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-05-13	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS AFTER PERFORMING RECALL CAMPAIGN 8014J, OR THE VEHICLE VIN IS NOT APPLICABLE TO 8014J, SOME VEHICLES MAY EXPE-RIENCE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON EVEN IF THE TPMS SYSTEM HAS BEEN PROPERLY INITIALIZED AT THE SPECIF Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-05-18	162300 STRUCTURE:BODY:DOOR SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 – 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. TO INCREASE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-24	060000 ENGINE (PWS) IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-26	350000 EQUIPMENT WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-06	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS AFTER PERFORMING RECALL CAMPAIGN 8014J, OR THE VEHICLE VIN IS NOT APPLICABLE TO 8014J, SOME VEHICLES MAY EXPERIENCE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON EVEN IF THE TPMS SYSTEM HAS BEEN PROPERLY INITIALIZED AT THE SPECIFI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-05-02	110000 ELECTRICAL SYSTEM IF YOU ENCOUNTER A VEHICLE WITH DTC P0137 (CIRCUIT LOW INPUT), CHECK THE REAR HARNESS AT THE RED CIRCLED AREA IN THE FOLLOWING DIAGRAM. IF AN AFTERMARKET ALARM SYSTEM IS INSTALLED, THE REAR HARNESS MIGHT HAVE RECEIVED DAMAGE FROM ELECTRO-TA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-31	350000 EQUIPMENT SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR).OTE FOR CUSTOMER: THE FSC MAY NO Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-29	350000 EQUIPMENT SOME VEHICLES MAY EXPERIENCE A FUZZY APPEARANCE (TINY CRACKS) AROUND THE EDGE OF THE ACTIVE DRIVING DISPLAY. REPLACE THE ACTIVE DRIVING DISPLAY. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-21	020000 SUSPENSION BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. IF ANY TYPE OF GREASE OR LUBRICATION IS APPLIED TO THE BUSHINGS, IT MAY CREATE NOISE DUE TO BUSHI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-10-17	060000 ENGINE (PWS) SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-09-26	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-09-26	060000 ENGINE (PWS) SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-03	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS AFTER PERFORMING RECALL CAMPAIGN 8014J, OR THE VEHICLE VIN IS NOT APPLICABLE TO 8014J, SOME VEHICLES MAY EXPERIENCE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON EVEN IF THE TPMS SYSTEM HAS BEEN PROPERLY INITIALIZED AT THE SPECIFI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-13	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL SOME VEHICLES MAY EXPERIENCE THE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITHIN A FEW MINUTES AFTER THE IGNITION IS TURNED ON, AND WILL NOT REBOOT. IT WILL ONLY REBOOT AFTER THE IGNITION IS TURNED OFF AND THEN ON AGAIN. THIS IS CAUS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-13	118000 ELECTRICAL SYSTEM:SOFTWARE SOME VEHICLES MAY EXPERIENCE THE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITHIN A FEW MINUTES AFTER THE IGNITION IS TURNED ON, AND WILL NOT REBOOT. IT WILL ONLY REBOOT AFTER THE IGNITION IS TURNED OFF AND THEN ON AGAIN. THIS IS CAUS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-20	021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM SOME VEHICLES MAY EXHIBIT A CREAKING NOISE FROM UNDER THE FRONT OF THE VEHICLE WHEN DRIVING OVER BUMPS. THE NOISE OCCURS AT APPROX. 12 – 25 MPH (20 – 40 KM/H) WHEN THE ROAD SURFACE IS WET OR AFTER A CAR WASH. THE NOISE BECOMES MORE NOTICEAB Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-20	356000 EQUIPMENT ADAPTIVE/MOBILITY SOME VEHICLES MAY EXHIBIT A CREAKING NOISE FROM UNDER THE FRONT OF THE VEHICLE WHEN DRIVING OVER BUMPS. THE NOISE OCCURS AT APPROX. 12 – 25 MPH (20 – 40 KM/H) WHEN THE ROAD SURFACE IS WET OR AFTER A CAR WASH. THE NOISE BECOMES MORE NOTICEAB Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-16	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHEC Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-14	060000 ENGINE (PWS) FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-24	350000 EQUIPMENT SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016 MAZDA Mazda6

2 Recalls for 2016 MAZDA Mazda6

0 Complaints sent to the Center for Auto Safety for 2016 MAZDA Mazda6

70 Complaints submitted to NHTSA for 2016 MAZDA Mazda6

0 Investigations for 2016 MAZDA Mazda6

744 Service Alerts for 2016 MAZDA Mazda6

2016 MAZDA Mazda6

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2016 MAZDA Mazda6

2 Recalls for 2016 MAZDA Mazda6

0 Complaints sent to the Center for Auto Safety for 2016 MAZDA Mazda6

70 Complaints submitted to NHTSA for 2016 MAZDA Mazda6

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0 Investigations for 2016 MAZDA Mazda6

744 Service Alerts for 2016 MAZDA Mazda6

2016 MAZDA Mazda6

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