2015 MAZDA Mazda5

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

1 Recalls for 2015 MAZDA Mazda5

Recall Date Component Summary
2016-09-06 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Remedy:

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda’s number for this recall is 9916H.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2015 MAZDA Mazda5

skip to NHTSA complaints

Date Component  

5 Complaints submitted to NHTSA for 2015 MAZDA Mazda5

skip to CAS complaints

Date Component  
2020-08-30 AIR BAGS | SEAT BELTS | SEATS
ODI Number: 11352072
2020-09-01 STEERING
ODI Number: 11352527
2019-03-23 UNKNOWN OR OTHER
ODI Number: 11191079
2017-10-19 PARKING BRAKE
ODI Number: 11034532
2017-10-17 SERVICE BRAKES
ODI Number: 11034020
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2015 MAZDA Mazda5

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

217 Service Alerts for 2015 MAZDA Mazda5

Date Description
2022-07-18 117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-05 060000 ENGINE AND ENGINE COOLING

Engine Start /Stop Procedure with room fuse removed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-05 110000 ELECTRICAL SYSTEM

Engine Start /Stop Procedure with room fuse removed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-26 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mazda guidelines for factory scheduled maintenance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-12-17 060000 ENGINE AND ENGINE COOLING

Engine Oil seepage from engine oil pressure switch

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-12-17 110000 ELECTRICAL SYSTEM

Engine Oil seepage from engine oil pressure switch

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-06-22 110000 ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-17 162300 STRUCTURE:BODY:DOOR

Stains found on kpaint during PDI

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-17 110000 ELECTRICAL SYSTEM

HandsFree bluetooth module and/or text messaging troubleshooting procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-26 118430 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP

Excessive condensation or water within the headlamp assembly caustion

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-26 350000 EQUIPMENT

Paint damage Mazda pocket paint guide

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-15 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

SULFUR SMELL FROM EXHAUST SYSTEM.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-15 356000 EQUIPMENT ADAPTIVE/MOBILITY

SULFUR SMELL FROM EXHAUST SYSTEM.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-05 060000 ENGINE AND ENGINE COOLING

PreMixed long life “FL22” Engine Coolant

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-05 350000 EQUIPMENT

PreMixed long life “FL22” Engine Coolant

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-17 117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Speedometer replacement procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-02 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Siriusxm satellite radio registration transfer after unit replacement

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-02 351420 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:MATERIALS:FLOORING

PROPER USAGE OF DRIVER’S FLOOR MAT.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-25 122000 EXTERIOR LIGHTING:FOG LIGHTS

Condensation/Fog in front and rear combination lights

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-05 120000 EXTERIOR LIGHTING

Passenger fAirbag deactivation (PAD) indicator light illumination

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-05 140000 AIR BAGS

Passenger fAirbag deactivation (PAD) indicator light illumination

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-15 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery Maintenance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-15 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Battery Maintenance

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-15 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery test procedure requirements using the GR81291

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-15 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Battery test procedure requirements using the GR81291

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-05-24 020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-26 160000 STRUCTURE

Brake noise, judder and dragging diagnosis and servicing

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-26 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Brake noise, judder and dragging diagnosis and servicing

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-23 356000 EQUIPMENT ADAPTIVE/MOBILITY

Clunk/bang/buzz noise during first forward movement after sitting

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-15 021300 SUSPENSION:FRONT:SHOCK ABSORBER

SHOCK ABSORBER REPLACEMENT GUIDELINES

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-15 022400 SUSPENSION:REAR:SHOCK ABSORBER

SHOCK ABSORBER REPLACEMENT GUIDELINES

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-15 350000 EQUIPMENT

SHOCK ABSORBER REPLACEMENT GUIDELINES

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-01-08 200000 WHEELS

STAINS APPEAR ON WHEELS

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-04-05 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-17 110000 ELECTRICAL SYSTEM

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-17 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-03-29 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-24 350000 EQUIPMENT

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-10 160000 STRUCTURE

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-23 010000 STEERING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-23 030000 SERVICE BRAKES, HYDRAULIC

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-23 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2022-02-23 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-01 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-12-21 110000 ELECTRICAL SYSTEM

Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-17 110000 ELECTRICAL SYSTEM

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a spe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-13 070000 FUEL SYSTEM, GASOLINE

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-13 090000 FUEL SYSTEM, OTHER

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-06 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-10-06 061540 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-24 060000 ENGINE AND ENGINE COOLING

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-09-24 100000 POWER TRAIN

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-17 350000 EQUIPMENT

This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-24 060000 ENGINE AND ENGINE COOLING

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-08-24 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-01 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-09 350000 EQUIPMENT

Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the “Attachments” section onc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-06-07 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-05 060000 ENGINE AND ENGINE COOLING

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-05 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-05-05 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-15 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-01 060000 ENGINE AND ENGINE COOLING

SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-03-01 200000 WHEELS

SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-01-13 121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

Excessive condensation or water within the headlamp assembly caustion.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-02 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-11-02 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-10 060000 ENGINE AND ENGINE COOLING

SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-10 200000 WHEELS

SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-08 110000 ELECTRICAL SYSTEM

The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-02-08 110000 ELECTRICAL SYSTEM

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-22 110000 ELECTRICAL SYSTEM

Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-22 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-30 110000 ELECTRICAL SYSTEM

When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other ve

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-30 350000 EQUIPMENT

When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other ve

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-30 350000 EQUIPMENT

This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-30 980000 UNKNOWN OR OTHER

This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-07 220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.Customers having this concern should have their vehicle repaired by a qualified upholstery repair speci

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-24 350000 EQUIPMENT

Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-24 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-24 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-26 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-26 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 010000 STEERING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 200000 WHEELS

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-07 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3″ even when driving straight on a flat road.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-10 060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. R

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 110000 ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2021-01-21 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-11-17 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a sp

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-20 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-03 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-08-03 200000 WHEELS

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-15 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-07-15 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-19 060000 ENGINE AND ENGINE COOLING

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-19 350000 EQUIPMENT

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-10-08 060000 ENGINE AND ENGINE COOLING

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-23 010000 STEERING

Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 350000 EQUIPMENT

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 356000 EQUIPMENT ADAPTIVE/MOBILITY

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 110000 ELECTRICAL SYSTEM

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-09 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-08 030000 SERVICE BRAKES, HYDRAULIC

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-17 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-17 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-17 356000 EQUIPMENT ADAPTIVE/MOBILITY

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-01-13 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 030000 SERVICE BRAKES, HYDRAULIC

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 060000 ENGINE AND ENGINE COOLING

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 100000 POWER TRAIN

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2020-03-12 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 060000 ENGINE AND ENGINE COOLING

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 350000 EQUIPMENT

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-12-13 356000 EQUIPMENT ADAPTIVE/MOBILITY

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-30 060000 ENGINE AND ENGINE COOLING

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-09-30 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-09 110000 ELECTRICAL SYSTEM

Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-09 350000 EQUIPMENT

Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-04-01 350000 EQUIPMENT

MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE – If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-16 350000 EQUIPMENT

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-07-16 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-10 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-02 020000 SUSPENSION

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-14 350000 EQUIPMENT

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-14 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-12-11 010000 STEERING

If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-12-11 162000 STRUCTURE:BODY

If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-15 120000 EXTERIOR LIGHTING

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-15 121000 EXTERIOR LIGHTING:HEADLIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-15 123000 EXTERIOR LIGHTING:TAIL LIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-10 350000 EQUIPMENT

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-03 120000 EXTERIOR LIGHTING

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-03 356000 EQUIPMENT ADAPTIVE/MOBILITY

This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-03 350000 EQUIPMENT

When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-10 140000 AIR BAGS

This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-14 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-01-03 040000 SERVICE BRAKES, AIR

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-20 060000 ENGINE AND ENGINE COOLING

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-20 070000 FUEL SYSTEM, GASOLINE

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-20 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2019-03-20 350000 EQUIPMENT

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-08-31 180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-06 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

On some vehicles, a sulfur smell or ‘rotten egg’ odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-14 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-14 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-09-14 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-10 180000 VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-10 350000 EQUIPMENT

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-10 220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-10 160000 STRUCTURE

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-10 350000 EQUIPMENT

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-10 030000 SERVICE BRAKES, HYDRAULIC

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-10 350000 EQUIPMENT

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-10 350000 EQUIPMENT

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-10-10 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-07-20 110000 ELECTRICAL SYSTEM

ELECTRICAL CONCERN AND/OR MULTIPLE DTC’S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-07-20 350000 EQUIPMENT

ELECTRICAL CONCERN AND/OR MULTIPLE DTC’S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-11 350000 EQUIPMENT

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-11 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-08 350000 EQUIPMENT

When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-08 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-05-11 030000 BRAKES (PWS)

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-05 140000 AIR BAGS

This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-16 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-02 060000 ENGINE AND ENGINE COOLING

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-27 200000 WHEELS

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-04-27 030000 BRAKES (PWS)

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-26 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-02-16 140000 AIR BAGS

The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-02-16 350000 EQUIPMENT

The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-26 356000 EQUIPMENT ADAPTIVE/MOBILITY

This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-22 160000 STRUCTURE

When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-22 121000 EXTERIOR LIGHTING:HEADLIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-22 123000 EXTERIOR LIGHTING:TAIL LIGHTS

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-28 110000 ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-28 350000 EQUIPMENT

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-26 021300 SUSPENSION:FRONT:SHOCK ABSORBER

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-26 022400 SUSPENSION:REAR:SHOCK ABSORBER

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-22 350000 EQUIPMENT

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2018-03-22 220000 SEATS

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-09 110000 ELECTRICAL SYSTEM

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-09 121000 EXTERIOR LIGHTING:HEADLIGHTS

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-09 160000 STRUCTURE

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-07 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-08-07 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-05-22 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-07-08 118000 ELECTRICAL SYSTEM:SOFTWARE

IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE “IDS/INFOTAINMENT” TAB.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-24 060000 ENGINE (PWS)

IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-22 220000 SEATS

AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-06-20 162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should “Vise-Grips” or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or ot

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-06-20 162610 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should “Vise-Grips” or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or ot

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2017-03-09 121000 EXTERIOR LIGHTING:HEADLIGHTS

Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda’s New Vehicle Limit

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-04-28 110000 ELECTRICAL SYSTEM

WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-04-28 120000 EXTERIOR LIGHTING

SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-30 350000 EQUIPMENT

WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-30 138600 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-05-27 060000 ENGINE (PWS)

WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-30 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-24 350000 EQUIPMENT

SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-08-04 354000 EQUIPMENT:MECHANICAL

ON SOME VEHICLES, THE FUEL FILLER LID WILL NOT OPEN/CLOSE. THIS MAY BE CAUSED BY SNOW WITH ROAD SALT BEING BROUGHT INTO THE FOOTWELL AREA. THE MELTED SALT WATER THEN FLOWS ALONG THE OPENER LEVER (A) AND ENTERS INTO THE CABLE (B) CAUSING THE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-07-22 160000 STRUCTURE

WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL “R”. FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-02-27 350000 EQUIPMENT

SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF THE VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY BE CAUSED BY MOISTURE WHICH HAS

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-08-26 060000 ENGINE (PWS)

THERE IS A CONCERN THAT SOME WATER PUMPS ARE BEING REPLACED THAT ARE NOT FAULTY, DUE TO SIGNS OF A VERY SMALL COOLANT LEAK FROM THE BLEED HOLE. THIS SERVICE BULLETIN IS TO INFORM YOU ABOUT THE WATER PUMP SEALING MECHA-NISM AND THE CRITERIA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-26 030000 BRAKES (PWS)

SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-17 160000 STRUCTURE

STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-02-17 353000 EQUIPMENT:ELECTRICAL

HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-07-29 060000 ENGINE (PWS)

SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FA

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-24 060000 ENGINE (PWS)

IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-06-26 350000 EQUIPMENT

WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-07-22 160000 STRUCTURE

WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL “R”. FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015-07-14 091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

SOME CUSTOMERS MAY COMPLAIN THAT THE FUEL TANK IS DIFFICULT TO FILL UP. THIS CONCERN MAY BE CAUSED BY IMPROPER OPERATION OF THE NON-RETURN VALVE IN THE FUEL TANK (TEMPORARILY STUCK OPEN). THE PRODUCTION PROCESS OF THE FUEL TANK HAS BEEN IMP

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2016-03-24 350000 EQUIPMENT

SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015 MAZDA Mazda5

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