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2015 MAZDA CX-9
2 Recalls for 2015 MAZDA CX-9
| Recall Date | Component | Summary |
|---|---|---|
| 2018-10-12 | AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE | Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or “Zone A.” Additionally, unless covered in “Zone A,” Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or “Zone B.” Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or “Zone C.” These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda’s number for this recall is 1317F. |
| 2016-04-11 | STEERING | Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate. Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda’s number for this recall is 9316D. |
0 Complaints sent to the Center for Auto Safety for 2015 MAZDA CX-9
| Date | Component |
|---|
21 Complaints submitted to NHTSA for 2015 MAZDA CX-9
| Date | Component | |||
|---|---|---|---|---|
| 2021-03-20 |
ENGINE
ODI Number: 11404014 | |||
| 2016-10-19 |
AIR BAGS
ODI Number: 10917323 | |||
| 2017-07-11 |
ELECTRONIC STABILITY CONTROL | SERVICE BRAKES
ODI Number: 11004679 | |||
| 2017-04-10 |
VISIBILITY/WIPER
ODI Number: 10971729 | |||
| 2020-10-28 |
ENGINE
ODI Number: 11366824 | |||
| 2020-10-06 |
ENGINE
ODI Number: 11362958 | |||
| 2020-06-15 |
UNKNOWN OR OTHER
ODI Number: 11328817 | |||
| 2020-02-05 |
UNKNOWN OR OTHER
ODI Number: 11307346 | |||
| 2020-01-01 |
ENGINE | UNKNOWN OR OTHER
ODI Number: 11292498 | |||
| 2019-12-17 |
ELECTRICAL SYSTEM | ENGINE
ODI Number: 11289680 | |||
| 2019-08-11 |
EXTERIOR LIGHTING
ODI Number: 11243102 | |||
| 2019-05-20 |
SEATS
ODI Number: 11208776 | |||
| 2018-12-07 |
POWER TRAIN
ODI Number: 11156928 | |||
| 2019-03-18 |
UNKNOWN OR OTHER
ODI Number: 11187482 | |||
| 2018-02-11 |
UNKNOWN OR OTHER
ODI Number: 11072194 | |||
| 2018-12-04 |
SERVICE BRAKES
ODI Number: 11155966 | |||
| 2016-03-22 |
SERVICE BRAKES
ODI Number: 10851060 | |||
| 2016-03-08 |
ENGINE | STEERING
ODI Number: 10845656 | |||
| 2015-12-02 |
SEAT BELTS | UNKNOWN OR OTHER
ODI Number: 10807974 | |||
| 2015-08-14 |
VISIBILITY
ODI Number: 10748689 | |||
| 2015-03-23 |
AIR BAGS
ODI Number: 10701273 |
0 Investigations for 2015 MAZDA CX-9
| Date Opened | Date Closed | Component |
|---|
255 Service Alerts for 2015 MAZDA CX-9
| Date | Description |
|---|---|
| 2022-07-18 | 117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-05 | 060000 ENGINE AND ENGINE COOLING
Engine Start /Stop Procedure with room fuse removed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-05 | 110000 ELECTRICAL SYSTEM
Engine Start /Stop Procedure with room fuse removed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-26 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mazda guidelines for factory scheduled maintenance Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-15 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery test procedure requirements using the GR81291 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-15 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Battery test procedure requirements using the GR81291 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-06-22 | 110000 ELECTRICAL SYSTEM
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-17 | 162300 STRUCTURE:BODY:DOOR
Stains found on kpaint during PDI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-17 | 110000 ELECTRICAL SYSTEM
HandsFree bluetooth module and/or text messaging troubleshooting procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-26 | 118430 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP
Excessive condensation or water within the headlamp assembly caustion Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-01-25 | 122000 EXTERIOR LIGHTING:FOG LIGHTS
Condensation/Fog in front and rear combination lights Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-05 | 120000 EXTERIOR LIGHTING
Passenger fAirbag deactivation (PAD) indicator light illumination Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-05 | 140000 AIR BAGS
Passenger fAirbag deactivation (PAD) indicator light illumination Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-05-24 | 020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-12-14 | 350000 EQUIPMENT
Usual rattle/buzz type noise from presilencer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-12-14 | 070000 FUEL SYSTEM, GASOLINE
Noise from fuel tank insulator Some vehicles may exhibit an unusual noise while driving the vehicles The noise may be caused by a broken fuel tank (B) insulator (A) that is haning down and contacting the propeller shaft. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-12-14 | 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Noise from fuel tank insulator Some vehicles may exhibit an unusual noise while driving the vehicles The noise may be caused by a broken fuel tank (B) insulator (A) that is haning down and contacting the propeller shaft. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-17 | 110000 ELECTRICAL SYSTEM
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-17 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-29 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-24 | 350000 EQUIPMENT
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-10 | 160000 STRUCTURE
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-23 | 010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-23 | 030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-23 | 060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-23 | 100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-01 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-21 | 110000 ELECTRICAL SYSTEM
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-08 | 100000 POWER TRAIN
Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-17 | 110000 ELECTRICAL SYSTEM
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a spe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-13 | 070000 FUEL SYSTEM, GASOLINE
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-13 | 090000 FUEL SYSTEM, OTHER
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-06 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-06 | 061540 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-24 | 060000 ENGINE AND ENGINE COOLING
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-09-24 | 100000 POWER TRAIN
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-17 | 350000 EQUIPMENT
This service bulletin provides information regarding the proper use of the driverâ¿¿s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-24 | 060000 ENGINE AND ENGINE COOLING
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-24 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-29 | 350000 EQUIPMENT
NAVIGATION UPDATES FOR TOMTOM NAVIGATION SYSTEM. Some customers may request updates for their vehicle’s navigation system. Refer customers to Mazdausa.com. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-01 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflecti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-09 | 350000 EQUIPMENT
Accessory instructions can be found on OneMazda under Dealer Resources – Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the “Attachments” section onc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-07 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun’s reflection. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-07 | 060000 ENGINE AND ENGINE COOLING
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-07 | 110000 ELECTRICAL SYSTEM
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-07 | 350000 EQUIPMENT
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGIN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-05 | 060000 ENGINE AND ENGINE COOLING
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-05 | 110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-05 | 350000 EQUIPMENT
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-05 | 140000 AIR BAGS
Subject: ** UPDATE** – Takata Inflator Special Service Program (Extended Warranty) Special Service Program SSPB3: In December 2017 Special Service Program SSPB3 – Takata Inflator Extended Warranty was announced. The extended warranty was a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-15 | 110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-01 | 060000 ENGINE AND ENGINE COOLING
SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-01 | 200000 WHEELS
SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-02 | 110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-02 | 350000 EQUIPMENT
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-10 | 060000 ENGINE AND ENGINE COOLING
SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-10 | 200000 WHEELS
SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) – EXPIRES APRIL 30, 2021 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-08 | 110000 ELECTRICAL SYSTEM
The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-08 | 110000 ELECTRICAL SYSTEM
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-05-18 | 100000 POWER TRAIN
Abnormal Noise & Oil Leak from power transfer Unit Warranty Extension Program – Special Service Program (SSP) 92 extended. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-05-18 | 350000 EQUIPMENT
Abnormal Noise & Oil Leak from power transfer Unit Warranty Extension Program – Special Service Program (SSP) 92 extended. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-05-22 | 110000 ELECTRICAL SYSTEM
Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-05-22 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-05-16 | 353000 EQUIPMENT:ELECTRICAL
Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Make Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-05-16 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Make Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-01-13 | 163400 STRUCTURE:INTERIOR PANELS:SUN VISOR
Driver and/or passenger sunvisors drop by themselves Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-01-13 | 121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
Excessive condensation or water within the headlamp assembly caustion. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-30 | 110000 ELECTRICAL SYSTEM
When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-30 | 350000 EQUIPMENT
When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other ve Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-30 | 350000 EQUIPMENT
This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-30 | 980000 UNKNOWN OR OTHER
This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-07 | 220000 SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.Customers having this concern should have their vehicle repaired by a qualified upholstery repair speci Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-17 | 160000 STRUCTURE
Some vehicles may exhibit a rattle noise and/or wind noise from the front door glass area while driving the vehicle. This is caused by a deformed glass run channel (A). The deformed area is located at the upper rear corner of the run channe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-24 | 350000 EQUIPMENT
Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-24 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-24 | 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-26 | 350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 010000 STEERING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 200000 WHEELS
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-07 | 010000 STEERING
Some customers may complain that the steering wheel is off center more than 3″ even when driving straight on a flat road. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-10 | 060000 ENGINE AND ENGINE COOLING
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. R Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 110000 ELECTRICAL SYSTEM
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 180000 VEHICLE SPEED CONTROL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 350000 EQUIPMENT
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-11-17 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÿ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÿ® hands-free and/or text messaging customer concerns, Mazda created a sp Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-20 | 350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the “Mazda Paint Warranty Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-03 | 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-03 | 200000 WHEELS
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-15 | 110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-15 | 350000 EQUIPMENT
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-19 | 060000 ENGINE AND ENGINE COOLING
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-19 | 350000 EQUIPMENT
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-08 | 060000 ENGINE AND ENGINE COOLING
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-18 | 100000 POWER TRAIN
WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-18 | 980000 UNKNOWN OR OTHER
WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-05 | 060000 ENGINE AND ENGINE COOLING
GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-05 | 100000 POWER TRAIN
GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer’s might state that they notice fluid or oil leaking/dripping on the ground when the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 350000 EQUIPMENT
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 110000 ELECTRICAL SYSTEM
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-09 | 350000 EQUIPMENT
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ¿¿s responsibility Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-08 | 030000 SERVICE BRAKES, HYDRAULIC
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-17 | 350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-17 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-17 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-13 | 350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-12 | 030000 SERVICE BRAKES, HYDRAULIC
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-12 | 060000 ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-12 | 100000 POWER TRAIN
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-12 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-30 | 060000 ENGINE AND ENGINE COOLING
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-30 | 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-04 | 110000 ELECTRICAL SYSTEM
Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a permanent solution. Perform Interim Repair Procedure. This service a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-04 | 350000 EQUIPMENT
Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a permanent solution. Perform Interim Repair Procedure. This service a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-09 | 110000 ELECTRICAL SYSTEM
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-09 | 350000 EQUIPMENT
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-23 | 110000 ELECTRICAL SYSTEM
Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a solution. Do not perform any vehicle repairs at this time. This serv Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-23 | 350000 EQUIPMENT
Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a solution. Do not perform any vehicle repairs at this time. This serv Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-01 | 350000 EQUIPMENT
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE – If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-16 | 350000 EQUIPMENT
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-16 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-10 | 200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-02 | 020000 SUSPENSION
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-02 | 110000 ELECTRICAL SYSTEM
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-14 | 350000 EQUIPMENT
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-14 | 350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-12-11 | 010000 STEERING
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-12-11 | 162000 STRUCTURE:BODY
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-15 | 120000 EXTERIOR LIGHTING
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-15 | 121000 EXTERIOR LIGHTING:HEADLIGHTS
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-15 | 123000 EXTERIOR LIGHTING:TAIL LIGHTS
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-10 | 350000 EQUIPMENT
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-03 | 120000 EXTERIOR LIGHTING
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-03 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-03 | 350000 EQUIPMENT
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-10 | 140000 AIR BAGS
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-14 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-01-03 | 040000 SERVICE BRAKES, AIR
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-20 | 060000 ENGINE AND ENGINE COOLING
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-20 | 070000 FUEL SYSTEM, GASOLINE
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-20 | 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-20 | 350000 EQUIPMENT
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-08-31 | 180000 VEHICLE SPEED CONTROL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-06 | 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
On some vehicles, a sulfur smell or ‘rotten egg’ odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-03 | 350000 EQUIPMENT
NO GPS AFTER TOMTOM NAVIGATION ACCESSORY INSTALLATION: When not equipped with TomTom navigation from the factory, the GPS antenna plugs into the handsfree (Bluetooth) unit. When adding TomTom navigation, the cable must be unplugged from the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-30 | 200000 WHEELS
Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-11 | 060000 ENGINE AND ENGINE COOLING
EXHAUST PIPE GASKET OPEN END: There has been some concern with the open end of hoop design being considered a defect in the gasket for P/N AJ17-40-305. The end of this ?hoop? is intentionally modified to press fix the gasket on the exhaust Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-11 | 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST PIPE GASKET OPEN END: There has been some concern with the open end of hoop design being considered a defect in the gasket for P/N AJ17-40-305. The end of this ?hoop? is intentionally modified to press fix the gasket on the exhaust Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-14 | 110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-14 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-14 | 350000 EQUIPMENT
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 180000 VEHICLE SPEED CONTROL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 350000 EQUIPMENT
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 220000 SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 160000 STRUCTURE
When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 350000 EQUIPMENT
When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e- Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 030000 SERVICE BRAKES, HYDRAULIC
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 350000 EQUIPMENT
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 350000 EQUIPMENT
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-10-10 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner’s man Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-20 | 110000 ELECTRICAL SYSTEM
ELECTRICAL CONCERN AND/OR MULTIPLE DTC’S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-20 | 350000 EQUIPMENT
ELECTRICAL CONCERN AND/OR MULTIPLE DTC’S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored…), interview the customer before proceeding with normal Workshop Manual Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-11 | 350000 EQUIPMENT
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-11 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-08 | 350000 EQUIPMENT
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-08 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-11 | 030000 BRAKES (PWS)
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-11 | 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-05 | 140000 AIR BAGS
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-16 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-02 | 060000 ENGINE AND ENGINE COOLING
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-27 | 200000 WHEELS
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-04-27 | 030000 BRAKES (PWS)
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-06 | 060000 ENGINE (PWS)
ome customers may complain of a check engine light on while driving the vehicle. If DTCs P2A04:00, P2272:00 and/or other DTCs are found during diagnosis, follow the repair procedure below. P2A04:00 – HO2S (LH) circuit range/performance, P2 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-26 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-16 | 140000 AIR BAGS
The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-16 | 350000 EQUIPMENT
The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-26 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-22 | 160000 STRUCTURE
When encountering a vehicle with paint damage, refer to the “Mazda Pocket Paint Guide” to determine cause, prevention, remedy, and warranty coverage (if applicable). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-22 | 121000 EXTERIOR LIGHTING:HEADLIGHTS
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-22 | 123000 EXTERIOR LIGHTING:TAIL LIGHTS
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-26 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-28 | 110000 ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-28 | 350000 EQUIPMENT
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-26 | 021300 SUSPENSION:FRONT:SHOCK ABSORBER
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-26 | 022400 SUSPENSION:REAR:SHOCK ABSORBER
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-22 | 350000 EQUIPMENT
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-22 | 220000 SEATS
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-05-10 | 350000 EQUIPMENT
SOME VEHICLES MAY EXHIBIT A TOUCH SCREEN THAT LOCKS UP (BLACK SCREEN) OR DOES NOT RESPOND. HOWEVER, IN EITHER CASE THE AUDIO SOUND IS NORMAL. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE AUDIO UNIT. THE PRODUCTION PROCESS AT THE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-18 | 100000 POWER TRAIN
For certain 2014-2015 CX-9 AWD vehicles, the warranty coverage for power transfer unit (PTU) replacement is extended to 7 years (84 months) from the original warranty start date or 90,000 miles, whichever comes first. On some vehicles, when Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-05-18 | 060000 ENGINE AND ENGINE COOLING
In relation to on-going warranty extension program SSP92 (effective from April 2014), which extended the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD, Mazda Motor Corporation has d Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-05-18 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
In relation to on-going warranty extension program SSP92 (effective from April 2014), which extended the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD, Mazda Motor Corporation has d Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-09 | 110000 ELECTRICAL SYSTEM
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-09 | 121000 EXTERIOR LIGHTING:HEADLIGHTS
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-09 | 160000 STRUCTURE
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-07 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-07 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-05-22 | 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-12 | 021300 SUSPENSION:FRONT:SHOCK ABSORBER
Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. To eli Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-12 | 022400 SUSPENSION:REAR:SHOCK ABSORBER
Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. To eli Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-21 | 021300 SUSPENSION:FRONT:SHOCK ABSORBER
Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. To eliminate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-06-30 | 021300 SUSPENSION:FRONT:SHOCK ABSORBER
Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. To eliminate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-07-08 | 118000 ELECTRICAL SYSTEM:SOFTWARE
IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE “IDS/INFOTAINMENT” TAB. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-06-24 | 060000 ENGINE (PWS)
IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-12-14 | 060000 ENGINE AND ENGINE COOLING
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-12-14 | 074000 FUEL/PROPULSION SYSTEM (PWS)
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-26 | 060000 ENGINE (PWS)
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-06-22 | 220000 SEATS
AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-06 | 273000 LANE DEPARTURE: BLIND SPOT DETECTION
Blind Spot Monitoring (BSM) system frequently asked questions (FAQ) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-03-13 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Some vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-03-13 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-03-13 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Some vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-03-09 | 121000 EXTERIOR LIGHTING:HEADLIGHTS
Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda’s New Vehicle Limit Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-04-28 | 110000 ELECTRICAL SYSTEM
WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-04-28 | 120000 EXTERIOR LIGHTING
SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-30 | 350000 EQUIPMENT
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-30 | 138600 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-05-27 | 060000 ENGINE (PWS)
WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-02-27 | 350000 EQUIPMENT
USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-11-04 | 011000 STEERING: STEERING WHEEL/HANDLE BAR
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-12-14 | 091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
SOME VEHICLES MAY EXHIBIT AN UNUSUAL NOISE WHILE DRIVING THE VEHICLE. THE NOISE MAY BE CAUSED BY A BROKEN FUEL TANK (B) INSULATOR (A) THAT IS HANGING DOWN AND CONTACTING THE PROPELLER SHAFT. THE RIVETS (C) MAY BREAK WHEN A LOAD OCCURS. THE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-12-14 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
SOME VEHICLES MAY EXHIBIT AN UNUSUAL RATTLE/BUZZING TYPE NOISE FROM THE PRESILENCER WHEN DRIVING AT APPROXIMATELY 1800 RPM. THE LOWER (REAR-SIDE) OF THE PRE-SILENCER MAY BE THERMALLY DEFORMED DUE TO INSUFFICIENT RIGIDITY (FEWER WELD SPOTS). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-30 | 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-24 | 350000 EQUIPMENT
SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-10-14 | 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SOME VEHICLES MAY EXPERIENCE VIBRATION DURING ACCELERATION AND/OR NOISE COMING FROM THE REAR OF THE VEHICLE. DUE TO ENVIRONMENTAL HEAT AND HEAT FROM THE EXHAUST SYSTEM, THE REAR DIFFERENTIAL MOUNTING RUBBER MAY BECOME HARDENED AND CRACKED, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-07-22 | 160000 STRUCTURE
WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL “R”. FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-04-13 | 110000 ELECTRICAL SYSTEM
OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-04-05 | 118000 ELECTRICAL SYSTEM:SOFTWARE
CUSTOMERS THAT ARE REGISTERED WITH TOMTOM TO UPDATE THEIR MAZDA TOMTOM SYSTEM (USING TOMTOM HOME SOFTWARE) MAY HAVE RECENTLY RECEIVED THIS E-MAIL: PLEASE NOTE THAT THIS IS NOT AN OPERATING SYSTEM UPDATE (AKA FIRMWARE), THIS IS AN UPDATE TO Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-26 | 060000 ENGINE (PWS)
SOME VEHICLES MAY EXHIBIT AN ENGINE COOLANT LEAK (A) BETWEEN THE LOWER RADIATOR HOSE (B) AND THE THERMOSTAT HOUSING (C). THE LOWER RADIATOR HOSE HAS BEEN MODIFIED TO IMPROVE SEALING PERFORMANCE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-02-27 | 350000 EQUIPMENT
SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF THE VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY BE CAUSED BY MOISTURE WHICH HAS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-02-27 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
IF REPLACEMENT OF THE RIGHT SIDE (RH) TRANSFER OIL SEAL (A), AND TRANSFER DUST SEAL (B) ARE NECESSARY, USE THE FOLLOWING REPAIR PROCEDURE TO INSTALL THE NEW OIL SEALS. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-01-14 | 350000 EQUIPMENT
SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF THE VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY BE CAUSED BY MOISTURE WHICH HAS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-26 | 030000 BRAKES (PWS)
SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-17 | 160000 STRUCTURE
STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-17 | 353000 EQUIPMENT:ELECTRICAL
HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-08-18 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN ONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. A Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-05-19 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SOME CUSTOMERS MAY NOTICE THE POWER WINDOW(S) ARE EITHER NOISY OR COMPLETELY INOPERATIVE WHILE OPERATING THE POWER WINDOW SWITCH. THIS MAY BE DUE TO THE POWER WINDOW MOTOR GEAR HAVING CHIPPED OR DAMAGED TEETH. TO ELIMINATE THIS CONCERN, THE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-05-26 | 090000 FUEL SYSTEM, OTHER
SOME VEHICLES MAY EXHIBIT AN UNUSUAL NOISE WHILE DRIVING THE VEHICLE. THE NOISE MAY BE CAUSED BY A BROKEN FUEL TANK (B) INSULATOR (A) THAT IS HANGING DOWN AND CONTACTING THE PROPELLER SHAFT. THE RIVETS (C) MAY BREAK WHEN A LOAD OCCURS. THE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-06-24 | 060000 ENGINE (PWS)
IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-10-03 | 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-06-26 | 350000 EQUIPMENT
WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-12-18 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
SOME VEHICLES MAY EXHIBIT AN ABNORMAL STEERING FEEL AND/OR NOISE WHILE DRIVING THE VEHICLE IN FREEZING TEMPERA-TURES, HOWEVER, THERE IS NO LOSS OF STEERING CONTROL.THIS MAY BE DUE TO OIL SEEPAGE FROM THE POWER STEERING OIL PUMP PRESSURE SWI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-03-16 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. A Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-03-16 | 118000 ELECTRICAL SYSTEM:SOFTWARE
SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. A Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-03-26 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. A Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-03-26 | 118000 ELECTRICAL SYSTEM:SOFTWARE
SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. A Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-06-24 | 353000 EQUIPMENT:ELECTRICAL
SOME VEHICLES MAY EXHIBIT EITHER AN AUDIO SCREEN THAT IS LOCKING-UP (BLACK SCREEN) OR AN INOPERATIVE AUDIO TOUCH SCREEN. IN BOTH CASES HOWEVER, THE AUDIO UNIT SOUND OUTPUT IS NORMAL. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-07-22 | 160000 STRUCTURE
WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL “R”. FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-17 | 160000 STRUCTURE
SOME VEHICLES MAY EXHIBIT A RATTLE NOISE AND/OR WIND NOISE FROM THE FRONT DOOR GLASS AREA WHILE DRIVING THE VEHI-CLE. THIS IS CAUSED BY A DEFORMED GLASS RUN CHANNEL (A). THE DEFORMED AREA IS LOCATED AT THE UPPER REAR CORNER OF THE RUN CHANN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-07-09 | 035000 SERVICE BRAKES, HYDRAULIC:FLUID
SOME VEHICLES MAY EXHIBIT BRAKE FLUID SEEPAGE FROM THE BRAKE MASTER CYLINDER RESERVE TANK CAP. THE UPPER SURFACE OF THE RESERVE TANK MAY APPEAR DUSTY OR DIRTY WHERE THE BRAKE FLUID SEEPAGE HAS OCCURRED. THIS CONCERN MAY BE CAUSED BY A DECRE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-06-02 | 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SOME CUSTOMERS MAY EXPERIENCE INOPERATIVE FRONT DOOR WINDOW AUTO-CLOSING OPERATION WHEN USING THE WINDOW SWITCHES (A). THE WINDOW MOVES UPWARD, BUT AUTOMATICALLY RETURNS TO THE HALFWAY POSITION (AS IF THE JAM-SAFE WINDOW FUNCTION IS OPERATI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-24 | 350000 EQUIPMENT
SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
2015 MAZDA CX-9
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