2015 INFINITI Q50

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

2 Recalls for 2015 INFINITI Q50

Recall Date Component Summary
June 13, 2016 STEERING:AUTOMATED/ADAPTIVE STEERING | STEERING:ELECTRIC POWER ASSIST SYSTEM

Nissan North America, Inc.’s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle’s steering responsiveness and turning radius.

Remedy:

Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

April 26, 2016 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Remedy:

Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2015 INFINITI Q50

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Date Component  

54 Complaints submitted to NHTSA for 2015 INFINITI Q50

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Date Component  
AIR BAGS | STEERING
ODI Number: 11408475
ELECTRICAL SYSTEM | ENGINE | POWER TRAIN
ODI Number: 11405283
VISIBILITY:SUN/MOON ROOF ASSEMBLY
ODI Number: 11402452
AIR BAGS
ODI Number: 10917986
ELECTRICAL SYSTEM
ODI Number: 10983752
WHEELS
ODI Number: 10978926
UNKNOWN OR OTHER
ODI Number: 10903668
AIR BAGS | ELECTRONIC STABILITY CONTROL | FUEL/PROPULSION SYSTEM
ODI Number: 10903580
AIR BAGS | FORWARD COLLISION AVOIDANCE: WARNINGS
ODI Number: 11387177
AIR BAGS
ODI Number: 10939979
UNKNOWN OR OTHER | VEHICLE SPEED CONTROL
ODI Number: 11355542
ELECTRICAL SYSTEM | POWER TRAIN | VEHICLE SPEED CONTROL
ODI Number: 11360182
SERVICE BRAKES
ODI Number: 11341467
STEERING
ODI Number: 11322128
SEATS
ODI Number: 11323199
UNKNOWN OR OTHER
ODI Number: 11308442
STEERING
ODI Number: 11291724
ELECTRICAL SYSTEM
ODI Number: 11289623
SERVICE BRAKES | STEERING | UNKNOWN OR OTHER
ODI Number: 11286662
ENGINE | FUEL/PROPULSION SYSTEM | VEHICLE SPEED CONTROL
ODI Number: 11282210
STEERING | UNKNOWN OR OTHER
ODI Number: 11278135
FUEL/PROPULSION SYSTEM
ODI Number: 11246705
ELECTRICAL SYSTEM | ELECTRONIC STABILITY CONTROL | STEERING
ODI Number: 11258685
UNKNOWN OR OTHER
ODI Number: 11221857
AIR BAGS
ODI Number: 11166280
ELECTRICAL SYSTEM | SEATS
ODI Number: 11162542
EXTERIOR LIGHTING
ODI Number: 11123153
AIR BAGS
ODI Number: 11180002
ELECTRICAL SYSTEM
ODI Number: 11054258
EXTERIOR LIGHTING
ODI Number: 11055612
STEERING
ODI Number: 11044648
AIR BAGS
ODI Number: 11042583
SEATS | STEERING
ODI Number: 10892875
TIRES
ODI Number: 10885008
WHEELS
ODI Number: 10884995
SERVICE BRAKES
ODI Number: 10875905
AIR BAGS | STEERING
ODI Number: 10881348
AIR BAGS
ODI Number: 10874793
VEHICLE SPEED CONTROL
ODI Number: 10854384
SERVICE BRAKES | STEERING
ODI Number: 10855706
SERVICE BRAKES
ODI Number: 10839204
SERVICE BRAKES
ODI Number: 10821770
AIR BAGS | SERVICE BRAKES
ODI Number: 10823048
AIR BAGS
ODI Number: 10806752
SERVICE BRAKES
ODI Number: 10795320
ENGINE | SERVICE BRAKES | STEERING
ODI Number: 10787579
STEERING
ODI Number: 10781354
STEERING
ODI Number: 10767585
AIR BAGS | SEAT BELTS
ODI Number: 10761086
UNKNOWN OR OTHER
ODI Number: 10758977
SERVICE BRAKES
ODI Number: 10750334
UNKNOWN OR OTHER
ODI Number: 10744476
EXTERIOR LIGHTING:HEADLIGHTS
ODI Number: 10706063
TIRES
ODI Number: 11032700
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2015 INFINITI Q50

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

264 Service Alerts for 2015 INFINITI Q50

Date Description
April 26, 2022 140000 AIR BAGS

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2022 118000 ELECTRICAL SYSTEM:SOFTWARE

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2022 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2022 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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February 22, 2022 110000 ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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February 7, 2022 060000 ENGINE AND ENGINE COOLING

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 7, 2022 090000 FUEL SYSTEM, OTHER

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 9, 2022 110000 ELECTRICAL SYSTEM

BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 9, 2022 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 7, 2022 060000 ENGINE AND ENGINE COOLING

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2021 350000 EQUIPMENT

SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 10, 2021 350000 EQUIPMENT

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 10, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2022 110000 ELECTRICAL SYSTEM

CAN COMMUNICATION ⿿ NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2022 110000 ELECTRICAL SYSTEM

CAN COMMUNICATION CODES ⿿ DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2022 110000 ELECTRICAL SYSTEM

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2022 272000 LANE DEPARTURE: ASSIST

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2022 273000 LANE DEPARTURE: BLIND SPOT DETECTION

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 7, 2021 120000 EXTERIOR LIGHTING

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 7, 2021 120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 7, 2021 120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 3, 2021 275500 LANE DEPARTURE: SENSING SYSTEM: OTHER

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 1, 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 27, 2021 110000 ELECTRICAL SYSTEM

R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 27, 2021 140000 AIR BAGS

R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 27, 2021 220000 SEATS

R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2021 110000 ELECTRICAL SYSTEM

SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 10, 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 7, 2021 110000 ELECTRICAL SYSTEM

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 7, 2021 110000 ELECTRICAL SYSTEM

SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 12, 2015 350000 EQUIPMENT

SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintena

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 1, 2015 130000 VISIBILITY

SERVICE INFORMATION Windshield “foreign material” that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2016 030000 SERVICE BRAKES, HYDRAULIC

IF YOU CONFIRM: “Brake Judder” during braking, especially when braking at highway speeds. Symptoms of “brake judder”: – steering wheel shake – body vibration – brake pedal pulsation IMPORTANT NOTES: If any symptom above occur

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2016 110000 ELECTRICAL SYSTEM

Beginning February 29th, owners of the affected Infiniti vehicles equipped with Telematics Control Units (TCU) will receive a letter notification explaining how their vehicle?s Infiniti Connection features will be affected by AT&T?s planned

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2016 120000 EXTERIOR LIGHTING

SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 25, 2016 110000 ELECTRICAL SYSTEM

INTRODUCTION Infiniti is conducting a Voluntary Service Campaign on certain specific 2014-2015 Q50 Hybrid cold state vehicles (listed below) to replace the 12 volt battery. This service will be performed at no cost to the customer for part

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2016 110000 ELECTRICAL SYSTEM

IF YOU CONFIRM The MIL is “ON” with DTC P0603 (ECM BACK UP/CIRCUIT). ACTION 1. Confirm that the battery voltage is 11 volts, or more, with the ignition ON (engine OFF, not running). 2. Erase DTC 3. Perform D

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 10, 2016 350000 EQUIPMENT

SERVICE INFORMATION When diagnosing the front sonar parking sensor for potentially unwanted activation (e.g. sonar activates with no obstacle ahead), inspect the front license plate, front license plate frame and if equipped, the front l

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 10, 2016 264400 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: SONAR/ULTRASONIC

SERVICE INFORMATION When diagnosing the front sonar parking sensor for potentially unwanted activation (e.g. sonar activates with no obstacle ahead), inspect the front license plate, front license plate frame and if equipped, the front l

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 28, 2016 110000 ELECTRICAL SYSTEM

12-volt batteries necessary for replacement under P5323 or P5326 are currently on back order. We expect additional parts to arrive in late April.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 28, 2016 110000 ELECTRICAL SYSTEM

12-volt batteries necessary for replacement under P5323 or P5326 are currently on back order. We expect additional parts to arrive in late April.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 28, 2016 170000 LATCHES/LOCKS/LINKAGES

Infiniti would like to remind retailers that the ?Q50 Client Appreciation? program (PC405) will expire on January 30th, 2016. Vehicles serviced on or after that date will no longer be eligible for the program.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 28, 2016 130000 VISIBILITY

SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 5, 2016 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 4, 2016 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION: When the BCM in an APPLIED VEHICLE is being replaced for any reason, all existing Intelligent Keys must be re-registered. If new Intelligent Keys are added to the existing Intelligent Keys at the same time the BCM is be

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 15, 2016 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION The function to detect the last item to trigger the vehicles theft alarm system can now be accessed with CONSULT-III plus (C-III plus). This function can be accessed by selecting: * Diagnosis (All Systems) or Di

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 1, 2014 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION After replacement of a CAN Gateway Module, the new module must be configured with the correct part number to complete the repair. Use the part number listed in this bulletin for all trim levels of the Applied Vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 25, 2014 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 25, 2014 060000 ENGINE (PWS)

SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2015 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2015 110000 ELECTRICAL SYSTEM

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2015 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 8, 2015 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 8, 2015 110000 ELECTRICAL SYSTEM

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 8, 2015 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2014 100000 POWER TRAIN

SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2014 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 6, 2015 103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 29, 2016 071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or “pin” is now available as a separate service part. NOTE –

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 29, 2016 350000 EQUIPMENT

SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or “pin” is now available as a separate service part. NOTE –

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 23, 2016 061520 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN

SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure of this bulletin. See this bulletin for further detail.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 23, 2016 118910 ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE

SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure of this bulletin. See this bulletin for further detail.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2016 060000 ENGINE AND ENGINE COOLING

IF YOU CONFIRM The MIL is ON with P0116 Engine Coolant Temperature (ECT SENSOR) stored, and There are no drivability issues. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm if ECM reprogramming applies. 2. If i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 20, 2015 270000 LANE DEPARTURE

SERVICE INFORMATION If you confirm there is a need to replace the combination meter front cover (lens) on an Applied Vehicle for any reason (scratch, blemish, etc.): – Do not replace the entire combination meter assemby. The front cov

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 13, 2016 355100 EQUIPMENT:OTHER:LABELS

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 13, 2016 260000 FORWARD COLLISION AVOIDANCE

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 30, 2015 050000 PARKING BRAKE

IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 30, 2015 150000 SEAT BELTS

IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 30, 2015 180000 VEHICLE SPEED CONTROL

IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 26, 2015 020000 SUSPENSION

Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 26, 2015 280100 BACK OVER PREVENTION:SOFTWARE

Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 14, 2015 280100 BACK OVER PREVENTION:SOFTWARE

Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 14, 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Beginning October 14th, 2015 Infiniti USA will be asking retailers to provide additional client satisfaction activities on specific vehicles identified through Service Comm as PC405 ?Q50 Client Appreciation?.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2015 110000 ELECTRICAL SYSTEM

IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2015 350000 EQUIPMENT

IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2015 100000 POWER TRAIN

SERVICE INFORMATION If the glove box is removed for any reason (for example, installing an accessory kick plate, replacing an in-cabin microfilter, etc.), verify the trunk release power cancel switch operates normally after installing the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2015 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION If the glove box is removed for any reason (for example, installing an accessory kick plate, replacing an in-cabin microfilter, etc.), verify the trunk release power cancel switch operates normally after installing the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2015 200000 WHEELS

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2015 030000 BRAKES (PWS)

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2015 270000 LANE DEPARTURE

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2015 280000 BACK OVER PREVENTION

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 29, 2015 100000 POWER TRAIN

IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current), and the brake fluid level is normal. NOTE: C1A

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 29, 2015 260000 FORWARD COLLISION AVOIDANCE

IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current), and the brake fluid level is normal. NOTE: C1A

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 22, 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 22, 2015 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 8, 2015 010000 STEERING

IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 8, 2015 140000 AIR BAGS

IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 8, 2015 200000 WHEELS

IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 8, 2015 280000 BACK OVER PREVENTION

IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 7, 2015 010000 STEERING

SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 7, 2015 130000 VISIBILITY

SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 7, 2015 140000 AIR BAGS

SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2015 010000 STEERING

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2015 200000 WHEELS

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2015 350000 EQUIPMENT

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2015 030000 BRAKES (PWS)

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2015 280000 BACK OVER PREVENTION

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 9, 2016 190000 TIRES

SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 9, 2016 350000 EQUIPMENT

SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 7, 2015 200000 WHEELS

SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruct

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 18, 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 18, 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY

IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 16, 2015 200000 WHEELS

SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers – Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) – Wheel protector covers help prevent cosmetic rotor corrosion. See

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2015 350000 EQUIPMENT

SERVICE INFORMATION NOTE – Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Pai

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2015 110000 ELECTRICAL SYSTEM

IF YOU CONFIRM A strong sulfur like odor is coming from the Moonroof drain hoses after a hot soak (after sitting with doors and windows closed). – Odor is most noticeable if the Moonroof shade is left closed while the vehicle sits in th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2015 130000 VISIBILITY

IF YOU CONFIRM A strong sulfur like odor is coming from the Moonroof drain hoses after a hot soak (after sitting with doors and windows closed). – Odor is most noticeable if the Moonroof shade is left closed while the vehicle sits in th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 15, 2015 350000 EQUIPMENT

SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 20, 2015 061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

IF YOU CONFIRM: The MIL is ON after the engine has been idling a while and one or both of the following DTCs are found stored in the ECM: – P0171 (FUEL SYS-LEAN-B1) – P0174 (FUEL SYS-LEAN-B2) ACTION: 1. Confirm this bulletin appl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 16, 2015 140000 AIR BAGS

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 16, 2015 350000 EQUIPMENT

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 16, 2015 280000 BACK OVER PREVENTION

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 5, 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 5, 2015 020000 SUSPENSION

SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: – SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 2, 2015 284100 BACK OVER PREVENTION:DISPLAY FUNCTION

SERVICE INFORMATION In an Applied Vehicle, maintenance reminders (when set) are displayed in the following two locations: – Meter (Information Display) – APPS Screen (Maintenance Note App) Maintenance reminders set in the mete

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 2, 2015 353000 EQUIPMENT:ELECTRICAL

SERVICE INFORMATION MULTI A/V Configuration using CONSULT-III plus (C-III plus) There are many configurations of the Infiniti InTouch system. Typically, if the MULTI A/V is not configured properly on a navi equipped vehicle, you will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 15, 2014 345000 COMMUNICATION: VEHICLE TO INFRASTRUCTURE

SERVICE INFORMATION If one or both Intelligent Keys cannot be located prior to customer delivery of an Applied Vehicle, refer to the applicable section of this bulletin for Intelligent Key registration instructions. – One (1) Intelli

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 6, 2014 350000 EQUIPMENT

SERVICE INFORMATION When replacing a BCM for any reason and the original BCM?s configuration cannot be accessed with CONSULT-III plus (C-III plus), the new BCM must be manually configured. Configuration settings are not “spelled out” i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 6, 2014 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

SERVICE INFORMATION When replacing a BCM for any reason and the original BCM?s configuration cannot be accessed with CONSULT-III plus (C-III plus), the new BCM must be manually configured. Configuration settings are not “spelled out” i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 2, 2015 100000 POWER TRAIN

IF YOU CONFIRM A power window auto-up does not work for one or more power windows. ACTION Replace the left front (driver) door finisher with the new one listed in the Parts Information. While replacing the door finisher, also replace the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 2, 2015 180000 VEHICLE SPEED CONTROL

IF YOU CONFIRM A power window auto-up does not work for one or more power windows. ACTION Replace the left front (driver) door finisher with the new one listed in the Parts Information. While replacing the door finisher, also replace the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 29, 2014 114000 ELECTRICAL SYSTEM:WIRING

SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 29, 2014 350000 EQUIPMENT

SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2021 110000 ELECTRICAL SYSTEM

VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2021 350000 EQUIPMENT

VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2021 110000 ELECTRICAL SYSTEM

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2021 350000 EQUIPMENT

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 1, 2021 060000 ENGINE AND ENGINE COOLING

MIL ON WITH P0603 STORED FOR ECM BACK UP CIRCUIT This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2021 110000 ELECTRICAL SYSTEM

INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2021 350000 EQUIPMENT

INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2021 110000 ELECTRICAL SYSTEM

2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2021 350000 EQUIPMENT

2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2021 110000 ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2021 350000 EQUIPMENT

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 16, 2021 110000 ELECTRICAL SYSTEM

INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 5, 2021 110000 ELECTRICAL SYSTEM

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2021 060000 ENGINE AND ENGINE COOLING

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2021 110000 ELECTRICAL SYSTEM

INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2021 110000 ELECTRICAL SYSTEM

BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2021 110000 ELECTRICAL SYSTEM

THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2021 110000 ELECTRICAL SYSTEM

2014 ⿿ 2015 Q50; CONFIGURING INFINITI INTOUCH SYSTEM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2021 110000 ELECTRICAL SYSTEM

RADIO PRESETS / CLIMATE CONTROL SETTINGS / NAVIGATION SETTINGS CHANGE WITH INTELLIGENT KEY MEMORY This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 10, 2021 110000 ELECTRICAL SYSTEM

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 10, 2021 110000 ELECTRICAL SYSTEM

NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2021 110000 ELECTRICAL SYSTEM

2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 21, 2020 350000 EQUIPMENT

CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. ￷ Repair orders opened after this bulletin⿿s published date are no longer eligibl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 10, 2020 110000 ELECTRICAL SYSTEM

2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 10, 2020 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2020 350000 EQUIPMENT

Expiration Notification – 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided cl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 5, 2020 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 1, 2021 110000 ELECTRICAL SYSTEM

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 3, 2021 260000 FORWARD COLLISION AVOIDANCE

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 28, 2021 350000 EQUIPMENT

INFINITI; THEFT ALARM TRIGGER HISTORY FUNCTION This bulletin is no longer active. Please discard previous versions of ITB16-009.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 21, 2020 110000 ELECTRICAL SYSTEM

CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. ￷ Repair orders opened after this bulletin⿿s published date are no longer eligibl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2020 110000 ELECTRICAL SYSTEM

Expiration Notification – 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided cl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2020 280100 BACK OVER PREVENTION:SOFTWARE

Expiration Notification – 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided cl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 5, 2020 260000 FORWARD COLLISION AVOIDANCE

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2020 070000 FUEL SYSTEM, GASOLINE

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

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September 14, 2020 350000 EQUIPMENT

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

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January 10, 2020 350000 EQUIPMENT

2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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November 22, 2019 100000 POWER TRAIN

2014-2015 Q50; MIL ON WITH DTC P0720 AND MAY HAVE HARSH SHIFTING AND/OR LACK OF POWER SERVICE INFORMATION If DTC P0720 OUTPUT SPEED SENSOR is stored, follow the diagnostic procedure in the ESM. If the diagnosis leads to output speed se

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 10, 2020 194000 TIRES:VALVE

2014-2020 Q50 AND 2017-2020 Q60; TPMS SENSOR LEAKING AIR IF YOU CONFIRM The vehicle has the original equipment wheels and TPMS sensors (tire pressure sensors) installed. AND The owner states that one or more tires has a continuous air

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 10, 2020 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

2014-2020 Q50 AND 2017-2020 Q60; TPMS SENSOR LEAKING AIR IF YOU CONFIRM The vehicle has the original equipment wheels and TPMS sensors (tire pressure sensors) installed. AND The owner states that one or more tires has a continuous air

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 10, 2020 200000 WHEELS

2014-2020 Q50 AND 2017-2020 Q60; TPMS SENSOR LEAKING AIR IF YOU CONFIRM The vehicle has the original equipment wheels and TPMS sensors (tire pressure sensors) installed. AND The owner states that one or more tires has a continuous air

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 12, 2019 110000 ELECTRICAL SYSTEM

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O

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September 12, 2019 140000 AIR BAGS

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O

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September 12, 2019 220000 SEATS

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 4, 2019 110000 ELECTRICAL SYSTEM

INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: – DO NOT replace the Air Fuel Ratio (A/F) sensor

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March 4, 2019 350000 EQUIPMENT

INFINITI; MIL ON WITH DTC P219A AND/OR P219B STORED SERVICE INFORMATION If the MIL is ON and DTC P219A (AIR FUEL RATIO IMBALANCE B1) and/or P219B (AIR FUEL RATIO IMBALANCE B2) is stored: – DO NOT replace the Air Fuel Ratio (A/F) sensor

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May 22, 2019 353000 EQUIPMENT:ELECTRICAL

AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a

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May 22, 2019 275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA

AEB WARNING LIGHT BLINKING This bulletin applies only to vehicles equipped with a lane camera. SERVICE INFORMATION If the AEB warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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April 2, 2019 350000 EQUIPMENT

EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. – Always refer to the Appearance and care section of

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February 28, 2019 350000 EQUIPMENT

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

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February 28, 2019 353000 EQUIPMENT:ELECTRICAL

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 28, 2019 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 28, 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 11, 2019 110000 ELECTRICAL SYSTEM

CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: – C1BA0-00 – (CHASSIS CONTROL BRAKE SYSTEM) – C1B90-00 – (DIRECT ADAPTIVE STEERING SYSTEM) – C1B92-00 – (BRAK

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 11, 2019 350000 EQUIPMENT

CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: – C1BA0-00 – (CHASSIS CONTROL BRAKE SYSTEM) – C1B90-00 – (DIRECT ADAPTIVE STEERING SYSTEM) – C1B92-00 – (BRAK

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 29, 2019 060000 ENGINE AND ENGINE COOLING

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 12, 2018 100000 POWER TRAIN

TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o

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October 2, 2018 140000 AIR BAGS

Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 9, 2018 110000 ELECTRICAL SYSTEM

INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

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October 9, 2018 350000 EQUIPMENT

Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea

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November 13, 2018 140000 AIR BAGS

AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 28, 2018 350000 EQUIPMENT

OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 28, 2018 060000 ENGINE (PWS)

OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 24, 2018 160000 STRUCTURE

PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors

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October 24, 2018 350000 EQUIPMENT

PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 28, 2018 070000 FUEL SYSTEM, GASOLINE

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 28, 2018 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 4, 2019 350000 EQUIPMENT

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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February 4, 2019 353000 EQUIPMENT:ELECTRICAL

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 17, 2018 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: – Clarification that the refueling concern is extremely h

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 7, 2018 350000 EQUIPMENT

DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 11, 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 28, 2018 350000 EQUIPMENT

DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 20, 2018 070000 FUEL SYSTEM, GASOLINE

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 20, 2018 071200 FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 16, 2018 070000 FUEL SYSTEM, GASOLINE

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 15, 2018 070000 FUEL SYSTEM, GASOLINE

ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 30, 2018 010000 STEERING

DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 30, 2018 110000 ELECTRICAL SYSTEM

DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 12, 2018 350000 EQUIPMENT

2G Telematics Hardware Replacement Client Satisfaction Initiative UPDATE October 12, 2018 Please discard earlier versions of this bulletin. The announcement from February 17, 2017 has been revised to include: – ~397 retailed vehicles

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 10, 2018 220000 SEATS

2015 ? 2016 Q50 AND Q50 HYBRID; FRONT SEAT VIBRATION This bulletin has been amended. APPLIED VEHICLES has been updated. More information has been added to IF YOU CONFIRM. No other changes have been made. Discard all previous versions of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 7, 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.

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March 7, 2018 118000 ELECTRICAL SYSTEM:SOFTWARE

TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 23, 2018 200000 WHEELS

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

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March 23, 2018 250000 ELECTRONIC STABILITY CONTROL

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

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March 19, 2018 121000 EXTERIOR LIGHTING:HEADLIGHTS

HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

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March 26, 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

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March 26, 2018 060000 ENGINE (PWS)

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 7, 2018 118000 ELECTRICAL SYSTEM:SOFTWARE

DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifyin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2017 110000 ELECTRICAL SYSTEM

DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin.

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December 5, 2017 350000 EQUIPMENT

DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 8, 2017 220000 SEATS

2015 ? 2016 Q50 AND Q50 HYBRID; FRONT SEAT VIBRATION IF YOU CONFIRM There is a rattle or vibration in the front driver or passenger seat when driving. ACTION Replace the front seat rail nuts with the new ones listed in the PARTS INFOR

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July 26, 2019 110000 ELECTRICAL SYSTEM

2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 23, 2018 355100 EQUIPMENT:OTHER:LABELS

REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA

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November 29, 2017 132000 VISIBILITY:GLASS, SIDE/REAR

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi

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November 14, 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 29, 2017 131000 VISIBILITY:WINDSHIELD

WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul

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January 4, 2018 110000 ELECTRICAL SYSTEM

TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.

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January 4, 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.

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January 4, 2018 118000 ELECTRICAL SYSTEM:SOFTWARE

TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.

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November 28, 2017 030000 BRAKES (PWS)

BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 13, 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY

VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Ha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 19, 2017 162700 STRUCTURE:BODY:TRUNK LID

THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard previous ver

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 25, 2017 200000 WHEELS

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 25, 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 4, 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES The information in the previous version of this bulletin is no longer valid. Please discard the previous version of this bulletin.

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October 20, 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY

TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.

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July 14, 2017 110000 ELECTRICAL SYSTEM

Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject QX56/QX80, JX35/QX60, M37/M56/

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February 16, 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY

CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder noti

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January 31, 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES This bulletin has been amended throughout. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 21, 2017 063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 25, 2017 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 20 and 22 have been revised. No other changes have been made. Please discard all previous versions of this bulletin.

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August 10, 2017 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

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November 28, 2016 060000 ENGINE (PWS)

INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. – DTC C1130 is an ABS DTC that indicate

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November 15, 2016 130000 VISIBILITY

2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: – AUTO-UP d

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November 22, 2016 060000 ENGINE AND ENGINE COOLING

2014-2016 Q50; AIR MIX DOOR MOTOR LH SERVICE INFORMATION This bulletin has been amended throughout. Discard all previous versions of this bulletin.

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November 29, 2016 060000 ENGINE (PWS)

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.

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November 3, 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous version

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November 3, 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY

2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: – The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has bee

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September 28, 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc

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April 4, 2017 353000 EQUIPMENT:ELECTRICAL

2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their vehicle’s Occupant Classification System (OCS) operation after all campai

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April 4, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their vehicle’s Occupant Classification System (OCS) operation after all campai

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April 10, 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the

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April 10, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 17, 2017 353000 EQUIPMENT:ELECTRICAL

2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: – Campaign repair bulletin, ITB17-007 has been developed and is now available on NNAnet, and ASIST. Pl

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January 3, 2017 353000 EQUIPMENT:ELECTRICAL

2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: – 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the p

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March 20, 2017 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale

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March 7, 2017 021520 SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 7, 2017 021540 SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 6, 2016 110000 ELECTRICAL SYSTEM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

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March 15, 2016 110000 ELECTRICAL SYSTEM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

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March 23, 2016 284000 BACK OVER PREVENTION: CAMERA SYSTEM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

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June 22, 2016 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

INTELLIGENT KEY BATTERY VOLTAGE CHECK AND REPLACEMENT THIS BULLETIN HAS BEEN SUPERSEDED BY ITB15-026. INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN.

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July 29, 2015 180000 VEHICLE SPEED CONTROL

INFINITI: ON SOME VEHICLES, THE FORWARD COLLISION WARNING (FCW) MALFUNCTION HAS BEEN OR IS ON AND FLUID LEVEL FOR BRAKES IS NORMAL AND THE ABS CONTROL UNIT NEEDS PROGRAMMING, PER SERVICE PROCEDURE. MODEL 2013-14 JX35, QX60, 2014-15 Q50.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 29, 2015 185000 VEHICLE SPEED CONTROL:CRUISE CONTROL

INFINITI: ON SOME VEHICLES, THE FORWARD COLLISION WARNING (FCW) MALFUNCTION HAS BEEN OR IS ON AND FLUID LEVEL FOR BRAKES IS NORMAL AND THE ABS CONTROL UNIT NEEDS PROGRAMMING, PER SERVICE PROCEDURE. MODEL 2013-14 JX35, QX60, 2014-15 Q50.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 19, 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF TH

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 27, 2016 162300 STRUCTURE:BODY:DOOR

2014 – 2015 Q50; THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED

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June 27, 2016 350000 EQUIPMENT

2014 – 2015 Q50; THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

THIS BULLETIN HAS BEEN AMENDED IN THE TITLE AND SERVICE INFORMATION SECTION, INCLUDING STEP 2A ON PAGE 3. DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN. 2015 Q50 & QX60; INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2015 INFINITI Q50

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