2015 FORD C-Max Hybrid

While driving, got message indicating a steering issue. tried restarting the car and there was no power steering. had to have the vehicle towed to a dealership. was told it is a steering gear that failed and that the whole component of which the steering gear is a part of needs to be replaced.

After starting the car with the keyless ignition the brakes remain locked. restarts may release the brakes. stomping on the brake may release the brakes. it's intermittent. sometimes it occurs when driving eg. stopping for a red light and then finding the brakes gripping. sometimes you can drive but there appears to be a slight drag, other times its locked and the car jerks/shudders if you try to drive. the red brake light goes on on the dashboard and if you drive the warning notice may appear. today our local ford dealer said it needs a new brake vacuum at a cost of $900. they indicated they have seen this before and we should not drive the car. this car is 3 years old with 27,000 miles. this clearly is a dangerous defect. ford knows this is a problem and should be responsible for its repair.

Power steering assist warning light comes on, warning to get off the road and take to a dealer. each time i have been driving when the light came on. could not drive it had to have the car towed to my mechanic. two weeks later the power assist light has come on. not safe to drive will have it towed to a ford dealership. is is very hard to turn and the (epas) electronic power assist steering needs to be replaced or fix the whole system.

I was driving home from work, doing about 35 mph in stop and go traffic, when i heard a loud almost metallic "pop" from the exterior rear. i was less than a half mile from home, and the back window, although still in its frame,was completely crackled/shattered. no sign of impact from anything having hit it, it was actually bowing out.

These issues were all found upon purchase with 3 miles on odometer without any disclosed history of damage. 1. dripping/trickling sound coming from front of car at 45+ mph with active precipitation. source unknown, location unknown. https://drive.google.com/open?id=0bw4qlyftlmbgwvi2ohhasf9pyle 2. loud road/wind noise, especially on drivers side at 45+ mph 3. inconsistent alignment gaps between hatch and body sides ( the hatch had previously been significantly out of alignment and cockeyed. inconsistent gaps still remain after repairs. 4. ** noticeable body flex resulting in altered panel gaps. **body panel gaps are altered depending on the ground the car is parked on. minor changes in terrain cause doors to close more difficultly and hatch gaps to shift. 5. rear passenger side door is not flush with body panel https://drive.google.com/open?id=0bw4qlyftlmbgbdhfqujlr05aqlu 6. hood out of alignment, pointed out to us by the collision center. one side was resting flush on the headlight. we adjusted the hood bumpers but still cannot align it evenly. 7. front and rear drivers-side doors are misaligned 8. weather stripping dislodged and protruding from door seam 9. patches of missing paint covered in clear coat on the inside of the hatch

Ford c-max hybrid 2015 12v battery keeps going dead. has happened 6 times in one year. ford dealership has checked vehicle and found no issues. when battery goes dead, the car can not be started and has to be either towed or jump started. the issue has been happening when the car is just used for local travel less than 3 miles. after about a week of that type of driving the battery can not recover and depletes. this has been an ongoing issue with the c-max hybrid model of all years. the battery in the car is not large enough (capacity) to recover on repeated short trips. the car gives no indication when the 12v battery is low and may fail.

In january, the office of defects investigation (odi) opened this preliminary evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (my) 2012-2013 ford focus vehicles (subject vehicles).odi has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.one consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.another alleged that a door that inadvertently opened struck a parked vehicle.in response to odi's information request, ford motor company (ford) provided 500 unique reports related to the alleged problem on the subject vehicles.ford reported no injury or accident claims.ford also submitted 1,513 warranty claims related to door latch failures.many customers indicated that the affected door could not be latched at all and some of them decided to restrain the door by other means in order to operate the vehicle.some customers also reported door latch failures occurring on multiple doors and at different times.additionally, ford stated that my 2014-2015 ford focus, 2013-2015 ford escape, 2013-2015 ford c-max, 2014-2016 ford transit connect, 2015 ford mustang, and 2015 lincoln mkc, all use the same door latch as the 2012-2013 ford focus.on september 6, 2016, ford notified odi that it would conduct a safety recall (16v-643) to remedy the door latches in the my 2012-2015 ford focus and other ford models mentioned above (total of approximately 2 million vehicles).according to ford, a component within the door latch may break preventing the door from latching.ford dealers will replace all four door latches in the recalled vehicles with a new more robust latch design that is currently in production.the recall action initiated by the manufacturer appears to address the safety risks.accordingly, this investigation is closed.the odi reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/searchnhtsaid under the identification (odi) numbers found in the attached list.

In january, the office of defects investigation (odi) opened this preliminary evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (my) 2012-2013 ford focus vehicles (subject vehicles).odi has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.one consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.another alleged that a door that inadvertently opened struck a parked vehicle.in response to odi's information request, ford motor company (ford) provided 500 unique reports related to the alleged problem on the subject vehicles.ford reported no injury or accident claims.ford also submitted 1,513 warranty claims related to door latch failures.many customers indicated that the affected door could not be latched at all and some of them decided to restrain the door by other means in order to operate the vehicle.some customers also reported door latch failures occurring on multiple doors and at different times.additionally, ford stated that my 2014-2015 ford focus, 2013-2015 ford escape, 2013-2015 ford c-max, 2014-2016 ford transit connect, 2015 ford mustang, and 2015 lincoln mkc, all use the same door latch as the 2012-2013 ford focus.on september 6, 2016, ford notified odi that it would conduct a safety recall (16v-643) to remedy the door latches in the my 2012-2015 ford focus and other ford models mentioned above (total of approximately 2 million vehicles).according to ford, a component within the door latch may break preventing the door from latching.ford dealers will replace all four door latches in the recalled vehicles with a new more robust latch design that is currently in production.the recall action initiated by the manufacturer appears to address the safety risks.accordingly, this investigation is closed.the odi reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/searchnhtsaid under the identification (odi) numbers found in the attached list.