Skip to content
2014 PORSCHE Cayenne
2 Recalls for 2014 PORSCHE Cayenne
| Recall Date | Component | Summary |
|---|---|---|
| 2016-03-23 | SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES | Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2016 Cayenne vehicles manufactured April 28, 2010, to January 11, 2016. The brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodge. Remedy: Porsche will notify owners, and dealers will inspect the brake pedal assembly circlip, installing any missing circlips, free of charge. The recall began on July 8, 2016. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is AG02. |
| 2013-10-17 | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2013-2014 Cayenne and Cayenne GTS, model year 2013 Cayenne Diesel and model year 2014 Cayenne S, S Hybrid, Turbo, and Turbo S vehicles manufactured May 27, 2013, through July 10, 2013. In the affected vehicles, the calculated range of the remaining fuel displayed on the instrument cluster may be higher than the actual range. Additionally, the fuel level indicated by the fuel gauge may also be higher than actual amount in the tank. Remedy: Porsche will notify owners, and dealers will update the instrument cluster software free of charge. The recall began on December 5, 2013. Owners may contact Porsche at 1-800-767-7243. Porsche’s recall number is AD03. |
0 Complaints sent to the Center for Auto Safety for 2014 PORSCHE Cayenne
| Date | Component |
|---|
37 Complaints submitted to NHTSA for 2014 PORSCHE Cayenne
| Date | Component | |||
|---|---|---|---|---|
| 2021-05-07 |
ENGINE
ODI Number: 11415582 | |||
| 2021-02-03 |
POWER TRAIN | VEHICLE SPEED CONTROL | WHEELS
ODI Number: 11394505 | |||
| 2021-02-02 |
POWER TRAIN
ODI Number: 11394351 | |||
| 2020-09-14 |
AIR BAGS
ODI Number: 11354915 | |||
| 2020-07-17 |
POWER TRAIN
ODI Number: 11340031 | |||
| 2020-07-09 |
ELECTRICAL SYSTEM
ODI Number: 11338403 | |||
| 2020-07-09 |
POWER TRAIN
ODI Number: 11338399 | |||
| 2020-03-05 |
FUEL/PROPULSION SYSTEM
ODI Number: 11316260 | |||
| 2019-12-31 |
POWER TRAIN
ODI Number: 11292266 | |||
| 2019-12-26 |
POWER TRAIN
ODI Number: 11291288 | |||
| 2019-11-27 |
POWER TRAIN
ODI Number: 11282727 | |||
| 2019-10-29 |
STRUCTURE:BODY
ODI Number: 11276940 | |||
| 2019-08-20 |
POWER TRAIN
ODI Number: 11245306 | |||
| 2019-10-10 |
VEHICLE SPEED CONTROL
ODI Number: 11267685 | |||
| 2019-10-10 |
VEHICLE SPEED CONTROL
ODI Number: 11267682 | |||
| 2019-04-01 |
POWER TRAIN
ODI Number: 11193119 | |||
| 2019-06-26 |
POWER TRAIN
ODI Number: 11222796 | |||
| 2019-05-27 |
POWER TRAIN
ODI Number: 11210129 | |||
| 2019-02-01 |
ELECTRICAL SYSTEM | FUEL/PROPULSION SYSTEM
ODI Number: 11173586 | |||
| 2019-01-26 |
POWER TRAIN
ODI Number: 11172294 | |||
| 2018-10-10 |
POWER TRAIN | VEHICLE SPEED CONTROL
ODI Number: 11139564 | |||
| 2018-06-04 |
ELECTRICAL SYSTEM | EXTERIOR LIGHTING:HEADLIGHTS | STRUCTURE:BODY:BUMPERS
ODI Number: 11099474 | |||
| 2018-06-11 |
ENGINE | FUEL/PROPULSION SYSTEM | UNKNOWN OR OTHER
ODI Number: 11101214 | |||
| 2019-03-07 |
POWER TRAIN
ODI Number: 11184882 | |||
| 2019-03-01 |
ELECTRICAL SYSTEM
ODI Number: 11183504 | |||
| 2018-11-01 |
FUEL/PROPULSION SYSTEM
ODI Number: 11144814 | |||
| 2018-08-01 |
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM | POWER TRAIN
ODI Number: 11115215 | |||
| 2017-11-03 |
VEHICLE SPEED CONTROL
ODI Number: 11042980 | |||
| 2017-08-17 |
POWER TRAIN
ODI Number: 11015983 | |||
| 2016-05-21 |
UNKNOWN OR OTHER
ODI Number: 10870156 | |||
| 2016-04-04 |
EXTERIOR LIGHTING
ODI Number: 10853431 | |||
| 2015-11-23 |
STRUCTURE:BODY
ODI Number: 10806392 | |||
| 2015-06-02 |
TIRES:SIDEWALL
ODI Number: 10723076 | |||
| 2015-03-18 |
ENGINE | SERVICE BRAKES | STEERING
ODI Number: 10695223 | |||
| 2014-09-05 |
STRUCTURE
ODI Number: 10638932 | |||
| 2014-09-02 |
ELECTRICAL SYSTEM | ENGINE | WHEELS
ODI Number: 10630212 | |||
| 2014-01-23 |
FUEL SYSTEM, DIESEL
ODI Number: 10561242 |
0 Investigations for 2014 PORSCHE Cayenne
| Date Opened | Date Closed | Component |
|---|
264 Service Alerts for 2014 PORSCHE Cayenne
| Date | Description |
|---|---|
| 2022-07-06 | 060000 ENGINE AND ENGINE COOLING
Instructions on advanced technical information for vehicles with 3G VTS – engine start inhibited and fault code present. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-06 | 350000 EQUIPMENT
Instructions on advanced technical information for vehicles with 3G VTS – engine start inhibited and fault code present. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-12 | 060000 ENGINE AND ENGINE COOLING
Special tools information for the Cayenne valve spring tools. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-30 | 060000 ENGINE AND ENGINE COOLING
Overview of approved engine C40 engine oils for all Porsche models using this oil. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-27 | 350000 EQUIPMENT
Special tools and equipment for the VAG 1561 storage kit in foam with blades Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-30 | 060000 ENGINE AND ENGINE COOLING
Overview of approved engine C30 oils for Porsche models using C30 oils. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-30 | 060000 ENGINE AND ENGINE COOLING
Overview of approved engine C20 engine oils for all Porsche models using this oil. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-07-30 | 060000 ENGINE AND ENGINE COOLING
Instructions on the manufacturers certificate for approve Porsche A40 engine oils. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-07 | 110000 ELECTRICAL SYSTEM
Installation and conversion instructions for the Cayenne. PCM3.1 – Navigation Update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-07 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Installation and conversion instructions for the Cayenne. PCM3.1 – Navigation Update Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-24 | 020000 SUSPENSION
Technical information – adjust values for suspension alignment: using current values and observing specifcations. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-08 | 110000 ELECTRICAL SYSTEM
Information on eliminating symptoms in body interior: re-calibrating surround view camera control unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-08 | 130000 VISIBILITY
Information on eliminating symptoms in body interior: re-calibrating surround view camera control unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-08 | 118620 ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR
Information on eliminating symptoms in body interior: re-calibrating surround view camera control unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-16 | 110000 ELECTRICAL SYSTEM
Information on WMM7 – replacing VTS control unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-03 | 110000 ELECTRICAL SYSTEM
Technical information for WMM7 – replacing VTS control unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-03 | 354000 EQUIPMENT:MECHANICAL
Technical information for WMM7 – replacing VTS control unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-02 | 060000 ENGINE AND ENGINE COOLING
Engine symptom – loose/broken screws and oil leaks in the area of the chain housing cover and/or camshaft phaser. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-02 | 350000 EQUIPMENT
Engine symptom – loose/broken screws and oil leaks in the area of the chain housing cover and/or camshaft phaser. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-03-30 | 030000 BRAKES (PWS)
Advanced technical information for a brake squeal. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-08 | 350000 EQUIPMENT
Information for recall campaign WMM7 replacing VTS control unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-08 | 110000 ELECTRICAL SYSTEM
Information for recall campaign WMM7 replacing VTS control unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-25 | 110000 ELECTRICAL SYSTEM
Technical information on spare parts requirements – inner actuating mechanism for rear door opener. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-25 | 350000 EQUIPMENT
Technical information on spare parts requirements – inner actuating mechanism for rear door opener. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-02-24 | 060000 ENGINE AND ENGINE COOLING
Instructions on the manufacturers certificate for allocation of approved engine oils up until MY2020. (starting back at MY1984). An overview of the approved engine oils. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-30 | 350000 EQUIPMENT
Warranty information on timing chain cover repairs. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-14 | 110000 ELECTRICAL SYSTEM
Symptom based workshop manual information – eliminating symptoms in body interior: Re-calibrating Surround View Camera Control Unit (for I-no. 8A4) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-14 | 130000 VISIBILITY
Symptom based workshop manual information – eliminating symptoms in body interior: Re-calibrating Surround View Camera Control Unit (for I-no. 8A4) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-26 | 350000 EQUIPMENT
List of approved C20 style engine oils for classic and new Porsche models since 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2022-01-14 | 130000 VISIBILITY
Special tools information regarding the surround view calibration mats. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-03 | 355100 EQUIPMENT:OTHER:LABELS
Information for PIWIS tester update. #40.750.000 & .030 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-03 | 980000 UNKNOWN OR OTHER
Information for PIWIS tester update. #40.750.000 & .030 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-12-03 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Information for PIWIS tester update. #40.750.000 & .030 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-11-23 | 110000 ELECTRICAL SYSTEM
Technical information on WMM7 – replacing VTS control unit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-28 | 350000 EQUIPMENT
Special tools information for a new pinout box. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-26 | 350000 EQUIPMENT
Special tools information for a new contact surface cleaning set. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-26 | 350000 EQUIPMENT
Special tools for new Cayenne and Panamera engine tools. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-10-26 | 060000 ENGINE (PWS)
Special tools for new Cayenne and Panamera engine tools. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-30 | 350000 EQUIPMENT
Resubmitting at request of Mr. Bernard Hardgrave. Advanced technical information on brake fluid for all Porsche vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-16 | 110000 ELECTRICAL SYSTEM
Resubmitting at request of Mr. Bernard Hardgrave. Information on fogging lighting components. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-07-26 | 350000 EQUIPMENT
Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-07-26 | 117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-31 | 060000 ENGINE AND ENGINE COOLING
List of approved engine C30 engine oils for all Porsche vehicles using C30 oil. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-31 | 060000 ENGINE AND ENGINE COOLING
List of approved C20 engine oils for all Porsche models using C20 oil. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-31 | 060000 ENGINE AND ENGINE COOLING
List of approved engine oils for all Porsche models using C40 oil. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-31 | 350000 EQUIPMENT
List of approved engine oils for all Porsche models using C40 oil. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-08 | 350000 EQUIPMENT
Parts withdrawal information for a Pressure Sensor. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-04 | 350000 EQUIPMENT
Installation instructions for retrofitting a roof box on a variety of Porsche models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-08-12 | 350000 EQUIPMENT
Special tools information on new Redline Dual Purpose Diagnostic Leak Locator. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-23 | 190000 TIRES
List of approved wheels, tires and spacers for the E2 Cayenne. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-23 | 200000 WHEELS
List of approved wheels, tires and spacers for the E2 Cayenne. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-11 | 060000 ENGINE AND ENGINE COOLING
Advanced technical information for updating the PVTS CU Software in the event that the engine will not start. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-07-11 | 110000 ELECTRICAL SYSTEM
Advanced technical information for updating the PVTS CU Software in the event that the engine will not start. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-04-22 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1997 to Present – Vehicle Analysis Log Types – In an effort to prode accurate information regarding the state of the vehicle at the time fof VAL creation, a “log type” drop down menu was added at the end of the VAL creation menu. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-24 | 350000 EQUIPMENT
Understanding and addressing brake squeal complaints. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-24 | 030000 BRAKES (PWS)
Understanding and addressing brake squeal complaints. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-04-11 | 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2003 to Present All with tire pressure monitoring system. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-04-11 | 350000 EQUIPMENT
2003 to Present All with tire pressure monitoring system. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-24 | 031000 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Circlip on bearing bracket for pedals – Checking circlip on bearing bracket for pedals to make sure it is fited correctly. A new circlip may have to be installed. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-24 | 350000 EQUIPMENT
Circlip on bearing bracket for pedals – Checking circlip on bearing bracket for pedals to make sure it is fited correctly. A new circlip may have to be installed. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-10-12 | 110000 ELECTRICAL SYSTEM
The vehicle does not start. The starter will not turn. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-10-12 | 060000 ENGINE (PWS)
The vehicle does not start. The starter will not turn. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-16 | 350000 EQUIPMENT
Brake noise can vary greatly. The most common brake noise complaint is squeal. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-02-16 | 030000 BRAKES (PWS)
Brake noise can vary greatly. The most common brake noise complaint is squeal. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-12-11 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Approval and Support Management Program (ASM) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-18 | 350000 EQUIPMENT
Information on PIWIS tester update #40.300.000 & .010. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-02 | 350000 EQUIPMENT
Information on new PIWIS Tester program for independent repair facilities. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-23 | 110000 ELECTRICAL SYSTEM
Advanced technical information on Updating PVTS CU Software in the event that the Engine will not start. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-01 | 350000 EQUIPMENT
Information on Porsche PIWIS Tester update #40.250.030 & .035. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-25 | 350000 EQUIPMENT
Information on new PIWIS Tester update #40.300.020. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-06-11 | 350000 EQUIPMENT
Information on new PIWIS Tester update #40.250.040 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-29 | 100000 POWER TRAIN
Instructions for programming all wheel drive control unit and checking the transfer gear in response to rough running engine or jerking under load. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-21 | 350000 EQUIPMENT
Information on Porsche PIWIS Tester III Online Update 40.200.020. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-24 | 060000 ENGINE AND ENGINE COOLING
List of approved engine oils for new and classic Porsche models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-05-10 | 110000 ELECTRICAL SYSTEM
Information on Porsche PIWIS Tester III Online Update 40.200.000, .010, .015 & .016. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-04-19 | 110000 ELECTRICAL SYSTEM
Information on how to deal with a potential cyber security breach. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-30 | 060000 ENGINE AND ENGINE COOLING
Warranty information on timing chain cover repairs. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-30 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Historical information on Porsche product evolution. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-26 | 060000 ENGINE AND ENGINE COOLING
List of approved C20 style engine oils for classic and new Porsche models since 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-01 | 110000 ELECTRICAL SYSTEM
Information on a Navigation system update for the PCM3.1 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-05 | 060000 ENGINE AND ENGINE COOLING
List of approved C20 engine oils for all new and classic Porsche models 1984 and newer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-05 | 060000 ENGINE AND ENGINE COOLING
List of approved C30 engine oils for all new and Classic Porsche vehicles MY1984 and newer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-05 | 350000 EQUIPMENT
Information on PIWIS Tester update 40.000.020 & .022. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-05 | 060000 ENGINE AND ENGINE COOLING
List of approved C40 engine oils for new and classic Porsche vehicles MY 1984 and newer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-03-05 | 060000 ENGINE AND ENGINE COOLING
List of approved A40 style engine oils for new and classic Porsche vehicles MY 1984 and newer. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-03 | 060000 ENGINE AND ENGINE COOLING
List of approved C40 style engine oils for new and classic Porsche vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-03 | 060000 ENGINE AND ENGINE COOLING
List of approved A40 style engine oils for new and classic Porsche models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-03 | 350000 EQUIPMENT
List of approved A40 style engine oils for new and classic Porsche models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-08 | 350000 EQUIPMENT
New parts promotion for all weather mats and cargo liner. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-02-19 | 110000 ELECTRICAL SYSTEM
Parts withdrawal information for assorted control units. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-30 | 030000 BRAKES (PWS)
Resubmitting at request of Mr. Bernard Hardgrave. Advanced technical information on brake fluid for all Porsche vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-16 | 120000 EXTERIOR LIGHTING
Resubmitting at request of Mr. Bernard Hardgrave. Information on fogging lighting components. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-07-26 | 110000 ELECTRICAL SYSTEM
Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-07-26 | 180000 VEHICLE SPEED CONTROL
Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-15 | 350000 EQUIPMENT
Special tools information on Logo templates and exchangeable inserts. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-13 | 110000 ELECTRICAL SYSTEM
Information on new Porsche PIWIS Tester update # 39.900.047 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-18 | 350000 EQUIPMENT
Information on Porsche PIWIS Tester update #39.900.040 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-14 | 350000 EQUIPMENT
Information on Porsche PIWIS Tester update #39.900.030 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-04 | 350000 EQUIPMENT
Information on Porsche PIWIS Tester update #39.900.020 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-23 | 200000 WHEELS
Parts withdrawal information for Winter wheel and tire sets. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-27 | 160000 STRUCTURE
Special tools information on a measuring and alignment system. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-23 | 350000 EQUIPMENT
Information on Porsche PIWIS Tester update #39.900.045 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-21 | 350000 EQUIPMENT
Special tools information on Logo Templates and exchangeable inserts. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-22 | 350000 EQUIPMENT
Porsche intranet posting with preliminary information on WLN1 stop sale/workshop campaign. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-11 | 350000 EQUIPMENT
Information on parts withdrawal of closed workshop campaign parts. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-12-08 | 030000 BRAKES (PWS)
Advanced Technical information on brake squeal on all Porsche vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-28 | 060000 ENGINE AND ENGINE COOLING
Advanced Technical information on a NVH Lubrication kit. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-08 | 060000 ENGINE AND ENGINE COOLING
Parts withdrawal information for a Pressure Sensor. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-06 | 350000 EQUIPMENT
Porsche Specials tools update for an offline SD Card update for the Map services. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-22 | 350000 EQUIPMENT
Information about the new PIWIS tester update #39.900.060 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2021-01-27 | 350000 EQUIPMENT
Information on PIWIS tester update #39.900.065 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-01 | 110000 ELECTRICAL SYSTEM
Information on PIWIS Tester III Online Update 39.700.000, .010 & .012 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-23 | 190000 TIRES
List of approved wheel, tires, and spacers for the Cayenne. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-23 | 200000 WHEELS
List of approved wheel, tires, and spacers for the Cayenne. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-30 | 110000 ELECTRICAL SYSTEM
Information on replacing the control unit for the auxiliary alarm system in the event of fault codes. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-30 | 060000 ENGINE (PWS)
Information on replacing the control unit for the auxiliary alarm system in the event of fault codes. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-15 | 110000 ELECTRICAL SYSTEM
Information on PCM3.1 – Navigation Update for MY13. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-15 | 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Information on PCM3.1 – Navigation Update for MY13. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-14 | 110000 ELECTRICAL SYSTEM
Information on PIWIS Tester III Online Update 39.700.030 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-03 | 060000 ENGINE AND ENGINE COOLING
Overview of Approved Porsche C20 Engine Oils Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-14 | 060000 ENGINE AND ENGINE COOLING
List of approved A40 engine oils for all applicable vehicles as of 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-14 | 350000 EQUIPMENT
List of approved A40 engine oils for all applicable vehicles as of 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-04 | 110000 ELECTRICAL SYSTEM
Instructions for what to do in the event that the customer loses the driver’s key while transporting the vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-01 | 110000 ELECTRICAL SYSTEM
Instructions for how to perform a software update on the Control unit for the auxiliary alarm system in the event that the vehicle will not start. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-24 | 100000 POWER TRAIN
Various repair symptoms and their associated repairs for all PDK transmissions. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-08-03 | 100000 POWER TRAIN
Extended warranty info for the Cayenne Transfer Gear MY11-14. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-04-22 | 060000 ENGINE AND ENGINE COOLING
List of approved C40 engine oils for all Porsche models since 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-15 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Recommendations on how to store any Porsche vehicle since 2009. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-22 | 060000 ENGINE AND ENGINE COOLING
Warranty information for Timing Chain cover repairs. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-10-22 | 350000 EQUIPMENT
Warranty information for Timing Chain cover repairs. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-01 | 180000 VEHICLE SPEED CONTROL
Instructions for clearing adaptive cruise control faults and warnings. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-27 | 180000 VEHICLE SPEED CONTROL
Information on the Extended warranty for wheel speed sensors on the Cayenne. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-27 | 200000 WHEELS
Information on the Extended warranty for wheel speed sensors on the Cayenne. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-05-21 | 220000 SEATS
Instructions for reworking the seat cover in the event that dark spots begin to appear as a result of using seat ventilation. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-02 | 350000 EQUIPMENT
Installation and Conversion instructions for installing a Cool Bag on several models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-02 | 353000 EQUIPMENT:ELECTRICAL
Installation and Conversion instructions for installing a Cool Bag on several models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-02 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Installation and Conversion instructions for installing a Cool Bag on several models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-25 | 350000 EQUIPMENT
Information on new PIWIS tester update 39.500.020 and .025. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-25 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Information on new PIWIS tester update 39.500.020 and .025. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-18 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instructions on how to perform a PVTS Software update in the event that a car will not start. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-18 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Instructions on how to perform a PVTS Software update in the event that a car will not start. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-30 | 100000 POWER TRAIN
System description document of automatic transmission – 8HP65AX Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-19 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Info on a new customer tool for looking up campaigns and recalls on their vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-25 | 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
List of approved engine oils for all Porsche models since 2003. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-09-08 | 110000 ELECTRICAL SYSTEM
Information on PIWIS Tester III Online Update 39.700.020 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-06 | 350000 EQUIPMENT
Information on parts withdrawal of an engine from all dealers. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-07-01 | 060000 ENGINE AND ENGINE COOLING
Updated warranty and repair information concerning timing chain cover repairs due to any failure of the chain. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-03 | 110000 ELECTRICAL SYSTEM
Document showing the evolution of Porsche Vehicles since 1948. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-06-03 | 350000 EQUIPMENT
Document showing the evolution of Porsche Vehicles since 1948. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-20 | 350000 EQUIPMENT
Instructions for manually setting the date and time on older model vehicles with GPS and PCM 2.1 or older. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-20 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Instructions for manually setting the date and time on older model vehicles with GPS and PCM 2.1 or older. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-05 | 060000 ENGINE AND ENGINE COOLING
Porsche intranet posting for campaign WH70, which seeks to replace the heating element of the AdBlue reducing agent on affected Diesel vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-05 | 080000 FUEL SYSTEM, DIESEL
Porsche intranet posting for campaign WH70, which seeks to replace the heating element of the AdBlue reducing agent on affected Diesel vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-26 | 220000 SEATS
Instructions for addressing leather seat wrinkling on older models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-12 | 110000 ELECTRICAL SYSTEM
Information about PIWIS Tester update 39.000.020 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-30 | 060000 ENGINE AND ENGINE COOLING
List of approved A40 engine oils for all Porsche vehicles since 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-30 | 200000 WHEELS
List of approved A40 engine oils for all Porsche vehicles since 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-16 | 350000 EQUIPMENT
Information about new PIWIS Tester updates 39.000.022 and 39.050.000 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-23 | 060000 ENGINE AND ENGINE COOLING
List of approved engine oils for all Porsche models. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-05 | 110000 ELECTRICAL SYSTEM
Bulletin outlining new PIWIS tester update 39.100.030 & .035 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-20 | 110000 ELECTRICAL SYSTEM
Information about new PIWIS Tester update 39.050.012 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-28 | 110000 ELECTRICAL SYSTEM
Bulletin outlining PIWIS tester update 39.200.000, .010, .015, .016, & .017 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-20 | 110000 ELECTRICAL SYSTEM
Information about new PIWIS Tester update 39.050.010 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 350000 EQUIPMENT
Porsche Intranet posting outlining the Warranty Credit stop that takes place at the end of every calendar year. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-03-06 | 060000 ENGINE AND ENGINE COOLING
Information on crankcase/piston ring replacement, stating that mixed installation is not permitted and a full replacement must take place. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 350000 EQUIPMENT
Updated worksheet for Chassis and VIN numbering system. Updated to include 2020 Models including the Taycan. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-28 | 060000 ENGINE AND ENGINE COOLING
Technical information for Workshop campaign WKH9, which seeks to check the EGR cooler on affected vehicles and replace it if necessary. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-28 | 350000 EQUIPMENT
Technical information for Workshop campaign WKH9, which seeks to check the EGR cooler on affected vehicles and replace it if necessary. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-07 | 200000 WHEELS
Parts withdrawal for various parts that were used in Recall and workshop campaigns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-07 | 220000 SEATS
Parts withdrawal for various parts that were used in Recall and workshop campaigns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-07 | 060000 ENGINE (PWS)
Parts withdrawal for various parts that were used in Recall and workshop campaigns. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-30 | 060000 ENGINE AND ENGINE COOLING
List of approved C30 engine oils for all Porsche vehicles since 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-22 | 350000 EQUIPMENT
List of valid Advanced Technical Information bulletins (ATIs) as of 11/22/2019 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-02-27 | 350000 EQUIPMENT
Bulletin outlining new blitz table replacement castors due to a high rate of failure reported by dealers. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-11-25 | 060000 ENGINE AND ENGINE COOLING
Repair instructions for Timing chain repair. If an oil leak is identified from the timing chain cover and it has been found that any part on the timing cover has failed, then the engine must be removed and the entire timing chain cover rese Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-30 | 060000 ENGINE AND ENGINE COOLING
List of approved C20 engine oils for all Porsche vehicles since 1984. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-29 | 060000 ENGINE AND ENGINE COOLING
List of approved A40 engine oils for Porsche vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-14 | 060000 ENGINE AND ENGINE COOLING
Porsche intranet posting with Pre Information about Workshop Campaign WKH9, which seeks to check the EGR cooler on affected vehicles and replace if necessary. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2020-01-28 | 060000 ENGINE AND ENGINE COOLING
Porsche Intranet posting explaining the new Workshop Campaign WKH9, which seeks to check the EGR cooler in affected vehicles and replace if necessary. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-22 | 110000 ELECTRICAL SYSTEM
New PIWIS Tester update 38.800.020 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-24 | 110000 ELECTRICAL SYSTEM
New PIWIS Tester update 38.800.030 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-04-02 | 060000 ENGINE AND ENGINE COOLING
Porsche Intranet posting for WJ46 campaign, which seeks to retrofit additional supports on the catalytic converter for cylinder 4-6 on the affected vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-12-13 | 350000 EQUIPMENT
Updated bulletin with the full list of Porsche model type designations. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-10-14 | 110000 ELECTRICAL SYSTEM
New PIWIS tester updates 38.800.000 &.010 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-25 | 060000 ENGINE AND ENGINE COOLING
Notice to dealers that coolants will be moved out of the special tool cabinet in the dealer service department in order to make room for new special tools. All coolant tools will be moved to the “Coolant Cart” because they need to be housed Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-19 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Announcement of a 6 month warranty extension on VAS 581005P R1234yf Service Units for air conditioning. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-02 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Information about possible engine knocking and how to clean carbon deposits is they are dirty and causing knocking. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-07-02 | 060000 ENGINE (PWS)
Information about possible engine knocking and how to clean carbon deposits is they are dirty and causing knocking. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-17 | 162000 STRUCTURE:BODY
Instructions for how to treat a leaking paroramic roof Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-12 | 060000 ENGINE AND ENGINE COOLING
Instructions for how to clear check engine faults for temperature sensors on Cayenne Diesel vehicles Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-03 | 060000 ENGINE AND ENGINE COOLING
Instructions for what course of action to take if the customer should complain about oil leaks from the transfer case Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-06 | 110000 ELECTRICAL SYSTEM
Bulletin highlighting new updates 38.750, 38.750.000 for the Porsche PIWIS Tester 3 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-08-23 | 160000 STRUCTURE
Instructions for installing the Porsche Bicycle Rack on applicable models with an already installed roof transportation system Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-01 | 162900 STRUCTURE:BODY:ROOF AND PILLARS
Instructions for installing the Porsche Roof Box on applicable models with an already installed roof transportation system Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-15 | 110000 ELECTRICAL SYSTEM
Bulletin outlining PIWIS Tester updates 38.600.030 & 035. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-07 | 110000 ELECTRICAL SYSTEM
Bulletin outlining PIWIS Tester updates 38.600.020. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-05 | 110000 ELECTRICAL SYSTEM
Bulletin outlining PIWIS Tester updates 38.600.000, .010, & .015. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-09-18 | 110000 ELECTRICAL SYSTEM
Announcement of new Tech Live look, which will put technicians into live chats with technical support if they should have an urgent issue Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-08-02 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Instructions for retrofitting Sport Plus Mode on vehciles without sport chrono package already installed. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-05-16 | 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Instructions for setting the ready status for catalytic converters on Cayenne Diesel vehicles, since there is some difficulty in setting the status when the vehicle is finished having emissions related repairs and is ready to leave the Serv Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-03-11 | 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
Outer seal on Panoramic roof is faulty, causing water to leak into vehicle. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-06-05 | 110000 ELECTRICAL SYSTEM
Request for dealers to remove Special Tool VAS 6839 from High Voltage tool box because the unit could give erroneous voltage readings. PAG has decided that VAS 6558A could be used in its place. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2019-02-25 | 162700 STRUCTURE:BODY:TRUNK LID
The rear lid does not close normally. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-27 | 060000 ENGINE (PWS)
Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about “leaks” before carrying out any other work. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-28 | 070000 FUEL SYSTEM, GASOLINE
Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-03 | 280000 BACK OVER PREVENTION
Subject: Front camera Symptom: The customer complains that certain functions of the front camera are not available at times: Lane Change Assist not available Porsche Dynamic Light System not available Traffic sign recognition not avail Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-05 | 030000 BRAKES (PWS)
Symptom Customers complain that the brake pedal does not always return completely to its end position following actuation. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-07-20 | 060000 ENGINE (PWS)
Technical Background The issue is caused by incomplete cutting of the drain flap at the parts supplier. When the flap is not cut all the way back, it is not able to open fully. The drain will clog. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-28 | 114000 ELECTRICAL SYSTEM:WIRING
Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-28 | 060000 ENGINE (PWS)
Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-05-10 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information: The Approval and Support Management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the Support Specialists within Porsche R&D. As a result, this process has Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-27 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about “leaks” before carrying out any other work. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-06-27 | 060000 ENGINE (PWS)
Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about “leaks” before carrying out any other work. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-11 | 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Subject: Documentation of the implementation of AG01 Emissions Recall in the IN-FORM tool Information: The implementation of campaign “AG01 Emissions Recall” was not documented fully according to specifications in the IN-FORM tool on the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-08-23 | 110000 ELECTRICAL SYSTEM
Cause The control unit for the auxiliary alarm system has limited bus communication. Date of Introduction Control units for the auxiliary alarm system with updated software have been used in production since the beginning of December 20 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-26 | 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-09-26 | 060000 ENGINE (PWS)
Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-13 | 063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Subject: Intake valves and intake ports Information: Carboned-up valves in the engine can be reworked and cleaned using cleaning equipment. If there is a complaint about knocking combustion, e.g. during acceleration at high load, the con Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-02-06 | 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-13 | 110000 ELECTRICAL SYSTEM
Model Line: Cayenne (92A) Macan (95B) Concerns: AGM starter battery (referred to below simply as ?battery?) Situation: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to bat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-07 | 100000 POWER TRAIN
Vehicle Types: Cayenne/Cayenne Diesel/Cayenne S/Cayenne GTS/Cayenne S Hybrid/Cayenne Turbo/Cayenne Turbo S Concern: Current approval status: January 2018 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2018-03-13 | 070000 FUEL SYSTEM, GASOLINE
Information: Analysis has shown that traces of oil found in the hydraulic pump or tandempump area are not always caused by a Pentosin leak in the pump. In the event of a complaint about traces of oil in the hydraulic pump or tandem pump a Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-06 | 110000 ELECTRICAL SYSTEM
Information: This document updates information previously published in EQ 1105, EQ 1105, and EQ 1401. To provide stable voltage and sufficient current throughout certain service operations, you should connect the vehicle to a battery charg Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-02 | 010000 STEERING
Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptom must be simulate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-08 | 118000 ELECTRICAL SYSTEM:SOFTWARE
Situation: Cayenne Diesel vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations. Action Required: Install updated engine control module (DME) software, transmission c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-11-08 | 060000 ENGINE (PWS)
Situation: Cayenne Diesel vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations. Action Required: Install updated engine control module (DME) software, transmission c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-10-12 | 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Subject: Air-conditioning system function Situation: Customers complain that the air conditioning does not function at times or after starting it. The air conditioning does not turn on or is turned off if the state of charge of the high-v Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-12-13 | 353000 EQUIPMENT:ELECTRICAL
Information: The customer complains that certain functions of the front camera are not available at times: * Lane Change Assist not available * Porsche Dynamic Light System not available * Traffic sign recognition not available Cause: I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-12-13 | 060000 ENGINE AND ENGINE COOLING
Symptom: The engine will not start at times and the fault code P0607 Control unit faulty is stored in the fault memory. Cause: The DME control unit can become damaged via the electric wires as a result of electrostatic discharge of the th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-12-13 | 061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The turbocharger is damaged by detached parts of the cracked inner part of the manifold. A faulty turbocharger is diagnosed due to loss of power and when the “Check Engine” warning is activated. However, a faulty turbocharger can also be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-08-17 | 070000 FUEL SYSTEM, GASOLINE
The O-ring on the fuel injector can be damaged by the clamping ring. The clamping ring has been re-designed. When working on the fuel injector, e.g. in the event of a leak, in addition to replacing the O-ring, the clamping ringmust also be Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-12-20 | 080000 FUEL SYSTEM, DIESEL
Subject: Ensuring the quality of vehicles following storage Information: Due to the Stop Sale for Cayenne Diesel vehicles, pre-owned vehicles were stored for a long time at the dealerships. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-06-09 | 060000 ENGINE AND ENGINE COOLING
Concerns: Spring band clamp on coolant reservoir Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that two spring band clamps with too large a diameter were install Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-06-09 | 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Concerns: Spring band clamp on coolant reservoir Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that two spring band clamps with too large a diameter were install Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-04-07 | 110000 ELECTRICAL SYSTEM
Concerns: Power supply relays Information: There is a possibility that relays froma batch whose switching contact was not manufactured according to specifications were installed on the affected vehicles. As a result, the switching contac Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-02-12 | 060000 ENGINE AND ENGINE COOLING
Concerns: Oil guide housing Information: Oil leak (“sweating”, drops of oil) on engine in oil guide housing area We have discovered that the cause of some leaks in the specified area could not be detected and determined definitively in t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-11-18 | 110000 ELECTRICAL SYSTEM
Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-11-14 | 060000 ENGINE (PWS)
The following procedure is recommended to ensure that the engine oil level is correct. By following this procedure, the engine oil level display will be displayed as completely full. If the engine oil is filled beyond this level, the warni Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-10-20 | 350000 EQUIPMENT
Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. The optimized transfer case is used during production from week 31/2016. If the transfer case needs to be replaced, check the p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-22 | 110000 ELECTRICAL SYSTEM
Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptommust be simulate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-09-13 | 125100 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenn Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-11-18 | 110000 ELECTRICAL SYSTEM
Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-11-14 | 060000 ENGINE (PWS)
The following procedure is recommended to ensure that the engine oil level is correct. By following this procedure, the engine oil level display will be displayed as completely full. If the engine oil is filled beyond this level, the warni Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-26 | 060000 ENGINE AND ENGINE COOLING
Reworking Connector on Engine Coolant Level Sensor for Low-temperature Cooling System (Red “engine coolant level” warning message in the instrument cluster/SY2215)? Contact problems with the installed plug contacts in the connector for the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-09-20 | 118000 ELECTRICAL SYSTEM:SOFTWARE
The rear lid closes at a higher speed particularly at cold temperatures. The signal from the microswitch in the lid lock is too short and cannot be read out clearly by the control unit software. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-14 | 210000 TRAILER HITCHES
Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenn Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-14 | 114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenn Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-08 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Information: During the packaging of a High Voltage Lithium Ion battery, copies of The test log for classification of lithium-ion high voltage batteries (located in PIWIS – Standard Forms) must be attached inside the box and to the document Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-09-29 | 060000 ENGINE (PWS)
Concerns: Cylinder head Information: This is to inform you of a Stop Sale Campaign on the above-mentioned vehicles. Routine tests carried out previously have shown that the cylinder head on the engines on the affected vehicles do not meet Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-10-07 | 353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
Concerns: Sensor for interior surveillance in the roof console Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. A sensor for the interior surveillance system in the roof console that does Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-06-27 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Subject: Discharge protection function of the batterymanagement system(BMS) in order to extend the service life of high-voltage and low-voltage batteries Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-06-13 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Concerns: AGM starter battery (referred to below simply as ‘battery’) Situation: Support for the care andmaintenance of the AGMstarter battery (at the dealership): From the time the vehicle is delivered to the Porsche Centre until it is h Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-06-13 | 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Concerns: AGM starter battery (referred to below simply as ?battery?) Information: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-06-27 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Information: Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2013-07-09 | 072000 FUEL SYSTEM, GASOLINE:DELIVERY
Concerns: Fuel level sender Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that the fuel level senders on the affected vehiclesmay not have been calibrated corr Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-17 | 114000 ELECTRICAL SYSTEM:WIRING
Issue: Oil in the wiring harness. Information: If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-07-17 | 060000 ENGINE (PWS)
Issue: Oil in the wiring harness. Information: If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2017-08-26 | 105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Concerns: Rear-differential lock control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. With the current data record for regulating the rear-differential lock, noises (“rattling”) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-24 | 031000 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
AG02 Stop Sale Campaign/Recall Campaign – Checking Circlip on Bearing Bracket for Pedals Internal tests have shown that a circlip on the bearing bracket for the pedals may have become detached from its locking position as a result of pre Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-24 | 350000 EQUIPMENT
AG02 Stop Sale Campaign/Recall Campaign – Checking Circlip on Bearing Bracket for Pedals Internal tests have shown that a circlip on the bearing bracket for the pedals may have become detached from its locking position as a result of pre Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-24 | 356000 EQUIPMENT ADAPTIVE/MOBILITY
AG02 Stop Sale Campaign/Recall Campaign – Checking Circlip on Bearing Bracket for Pedals Internal tests have shown that a circlip on the bearing bracket for the pedals may have become detached from its locking position as a result of pre Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2015-10-08 | 350000 EQUIPMENT
PORSCHE CAYENNE (92A) BULLETIN ON REPLACING COWL DRAIN. IF COWL CAGE WILL NOT FASTEN PROPERLY TO THE BODY REPLACE IT. *CN Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2014-09-15 | 060000 ENGINE (PWS)
PORSCHE: THE CYLINDER HEAD ON SOME ENGINES FAILS TO MEET SPECIFICATIONS REQUIREMENT AND THE LONG TERM DURABILITY FOR VEHICLES MANUFACTURER. MODEL 2014 CAYENNE. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
| 2016-03-29 | 113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication") |
2014 PORSCHE Cayenne
search for another vehicle