2014 PORSCHE Cayenne

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

2 Recalls for 2014 PORSCHE Cayenne

Recall Date Component Summary
March 23, 2016 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2016 Cayenne vehicles manufactured April 28, 2010, to January 11, 2016. The brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodge.

Remedy:

Porsche will notify owners, and dealers will inspect the brake pedal assembly circlip, installing any missing circlips, free of charge. The recall began on July 8, 2016. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is AG02.

October 17, 2013 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2013-2014 Cayenne and Cayenne GTS, model year 2013 Cayenne Diesel and model year 2014 Cayenne S, S Hybrid, Turbo, and Turbo S vehicles manufactured May 27, 2013, through July 10, 2013. In the affected vehicles, the calculated range of the remaining fuel displayed on the instrument cluster may be higher than the actual range. Additionally, the fuel level indicated by the fuel gauge may also be higher than actual amount in the tank.

Remedy:

Porsche will notify owners, and dealers will update the instrument cluster software free of charge. The recall began on December 5, 2013. Owners may contact Porsche at 1-800-767-7243. Porsche’s recall number is AD03.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2014 PORSCHE Cayenne

skip to NHTSA complaints

Date Component  

37 Complaints submitted to NHTSA for 2014 PORSCHE Cayenne

skip to CAS complaints

Date Component  
ENGINE
ODI Number: 11415582
POWER TRAIN | VEHICLE SPEED CONTROL | WHEELS
ODI Number: 11394505
POWER TRAIN
ODI Number: 11394351
AIR BAGS
ODI Number: 11354915
POWER TRAIN
ODI Number: 11340031
ELECTRICAL SYSTEM
ODI Number: 11338403
POWER TRAIN
ODI Number: 11338399
FUEL/PROPULSION SYSTEM
ODI Number: 11316260
POWER TRAIN
ODI Number: 11292266
POWER TRAIN
ODI Number: 11291288
POWER TRAIN
ODI Number: 11282727
STRUCTURE:BODY
ODI Number: 11276940
POWER TRAIN
ODI Number: 11245306
VEHICLE SPEED CONTROL
ODI Number: 11267685
VEHICLE SPEED CONTROL
ODI Number: 11267682
POWER TRAIN
ODI Number: 11193119
POWER TRAIN
ODI Number: 11222796
POWER TRAIN
ODI Number: 11210129
ELECTRICAL SYSTEM | FUEL/PROPULSION SYSTEM
ODI Number: 11173586
POWER TRAIN
ODI Number: 11172294
POWER TRAIN | VEHICLE SPEED CONTROL
ODI Number: 11139564
ELECTRICAL SYSTEM | EXTERIOR LIGHTING:HEADLIGHTS | STRUCTURE:BODY:BUMPERS
ODI Number: 11099474
ENGINE | FUEL/PROPULSION SYSTEM | UNKNOWN OR OTHER
ODI Number: 11101214
POWER TRAIN
ODI Number: 11184882
ELECTRICAL SYSTEM
ODI Number: 11183504
FUEL/PROPULSION SYSTEM
ODI Number: 11144814
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM | POWER TRAIN
ODI Number: 11115215
VEHICLE SPEED CONTROL
ODI Number: 11042980
POWER TRAIN
ODI Number: 11015983
UNKNOWN OR OTHER
ODI Number: 10870156
EXTERIOR LIGHTING
ODI Number: 10853431
STRUCTURE:BODY
ODI Number: 10806392
TIRES:SIDEWALL
ODI Number: 10723076
ENGINE | SERVICE BRAKES | STEERING
ODI Number: 10695223
STRUCTURE
ODI Number: 10638932
ELECTRICAL SYSTEM | ENGINE | WHEELS
ODI Number: 10630212
FUEL SYSTEM, DIESEL
ODI Number: 10561242
Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2014 PORSCHE Cayenne

Date Opened Date Closed Component  
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

256 Service Alerts for 2014 PORSCHE Cayenne

Date Description
March 7, 2022 110000 ELECTRICAL SYSTEM

Installation and conversion instructions for the Cayenne. PCM3.1 – Navigation Update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 7, 2022 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Installation and conversion instructions for the Cayenne. PCM3.1 – Navigation Update

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2022 020000 SUSPENSION

Technical information – adjust values for suspension alignment: using current values and observing specifcations.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2022 110000 ELECTRICAL SYSTEM

Information on eliminating symptoms in body interior: re-calibrating surround view camera control unit.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2022 130000 VISIBILITY

Information on eliminating symptoms in body interior: re-calibrating surround view camera control unit.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2022 118620 ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR

Information on eliminating symptoms in body interior: re-calibrating surround view camera control unit.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 16, 2022 110000 ELECTRICAL SYSTEM

Information on WMM7 – replacing VTS control unit.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 3, 2022 110000 ELECTRICAL SYSTEM

Technical information for WMM7 – replacing VTS control unit.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 3, 2022 354000 EQUIPMENT:MECHANICAL

Technical information for WMM7 – replacing VTS control unit.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 2, 2022 060000 ENGINE AND ENGINE COOLING

Engine symptom – loose/broken screws and oil leaks in the area of the chain housing cover and/or camshaft phaser.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 2, 2022 350000 EQUIPMENT

Engine symptom – loose/broken screws and oil leaks in the area of the chain housing cover and/or camshaft phaser.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 30, 2022 030000 BRAKES (PWS)

Advanced technical information for a brake squeal.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 8, 2022 350000 EQUIPMENT

Information for recall campaign WMM7 replacing VTS control unit.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 8, 2022 110000 ELECTRICAL SYSTEM

Information for recall campaign WMM7 replacing VTS control unit.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 25, 2022 110000 ELECTRICAL SYSTEM

Technical information on spare parts requirements – inner actuating mechanism for rear door opener.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 25, 2022 350000 EQUIPMENT

Technical information on spare parts requirements – inner actuating mechanism for rear door opener.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 24, 2022 060000 ENGINE AND ENGINE COOLING

Instructions on the manufacturers certificate for allocation of approved engine oils up until MY2020. (starting back at MY1984). An overview of the approved engine oils.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 30, 2021 350000 EQUIPMENT

Warranty information on timing chain cover repairs.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2022 110000 ELECTRICAL SYSTEM

Symptom based workshop manual information – eliminating symptoms in body interior: Re-calibrating Surround View Camera Control Unit (for I-no. 8A4)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2022 130000 VISIBILITY

Symptom based workshop manual information – eliminating symptoms in body interior: Re-calibrating Surround View Camera Control Unit (for I-no. 8A4)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 26, 2021 350000 EQUIPMENT

List of approved C20 style engine oils for classic and new Porsche models since 1984.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2022 130000 VISIBILITY

Special tools information regarding the surround view calibration mats.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 3, 2021 355100 EQUIPMENT:OTHER:LABELS

Information for PIWIS tester update. #40.750.000 & .030

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 3, 2021 980000 UNKNOWN OR OTHER

Information for PIWIS tester update. #40.750.000 & .030

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 3, 2021 118000 ELECTRICAL SYSTEM:SOFTWARE

Information for PIWIS tester update. #40.750.000 & .030

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 23, 2021 110000 ELECTRICAL SYSTEM

Technical information on WMM7 – replacing VTS control unit.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 28, 2021 350000 EQUIPMENT

Special tools information for a new pinout box.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 26, 2021 350000 EQUIPMENT

Special tools information for a new contact surface cleaning set.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 26, 2021 350000 EQUIPMENT

Special tools for new Cayenne and Panamera engine tools.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 26, 2021 060000 ENGINE (PWS)

Special tools for new Cayenne and Panamera engine tools.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 30, 2018 350000 EQUIPMENT

Resubmitting at request of Mr. Bernard Hardgrave. Advanced technical information on brake fluid for all Porsche vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 16, 2018 110000 ELECTRICAL SYSTEM

Resubmitting at request of Mr. Bernard Hardgrave. Information on fogging lighting components.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 26, 2016 350000 EQUIPMENT

Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 26, 2016 117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 31, 2021 060000 ENGINE AND ENGINE COOLING

List of approved engine C30 engine oils for all Porsche vehicles using C30 oil.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 31, 2021 060000 ENGINE AND ENGINE COOLING

List of approved C20 engine oils for all Porsche models using C20 oil.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 31, 2021 060000 ENGINE AND ENGINE COOLING

List of approved engine oils for all Porsche models using C40 oil.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 31, 2021 350000 EQUIPMENT

List of approved engine oils for all Porsche models using C40 oil.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 8, 2021 350000 EQUIPMENT

Parts withdrawal information for a Pressure Sensor.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 4, 2021 350000 EQUIPMENT

Installation instructions for retrofitting a roof box on a variety of Porsche models.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 12, 2021 350000 EQUIPMENT

Special tools information on new Redline Dual Purpose Diagnostic Leak Locator.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 23, 2021 190000 TIRES

List of approved wheels, tires and spacers for the E2 Cayenne.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 23, 2021 200000 WHEELS

List of approved wheels, tires and spacers for the E2 Cayenne.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 11, 2021 060000 ENGINE AND ENGINE COOLING

Advanced technical information for updating the PVTS CU Software in the event that the engine will not start.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 11, 2021 110000 ELECTRICAL SYSTEM

Advanced technical information for updating the PVTS CU Software in the event that the engine will not start.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 22, 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

1997 to Present – Vehicle Analysis Log Types – In an effort to prode accurate information regarding the state of the vehicle at the time fof VAL creation, a “log type” drop down menu was added at the end of the VAL creation menu.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2016 350000 EQUIPMENT

Understanding and addressing brake squeal complaints.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2016 030000 BRAKES (PWS)

Understanding and addressing brake squeal complaints.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 11, 2015 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

2003 to Present All with tire pressure monitoring system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 11, 2015 350000 EQUIPMENT

2003 to Present All with tire pressure monitoring system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2016 031000 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Circlip on bearing bracket for pedals – Checking circlip on bearing bracket for pedals to make sure it is fited correctly. A new circlip may have to be installed.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2016 350000 EQUIPMENT

Circlip on bearing bracket for pedals – Checking circlip on bearing bracket for pedals to make sure it is fited correctly. A new circlip may have to be installed.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 12, 2015 110000 ELECTRICAL SYSTEM

The vehicle does not start. The starter will not turn.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 12, 2015 060000 ENGINE (PWS)

The vehicle does not start. The starter will not turn.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 16, 2016 350000 EQUIPMENT

Brake noise can vary greatly. The most common brake noise complaint is squeal.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 16, 2016 030000 BRAKES (PWS)

Brake noise can vary greatly. The most common brake noise complaint is squeal.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 11, 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Approval and Support Management Program (ASM)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 18, 2021 350000 EQUIPMENT

Information on PIWIS tester update #40.300.000 & .010.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 2, 2021 350000 EQUIPMENT

Information on new PIWIS Tester program for independent repair facilities.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 23, 2021 110000 ELECTRICAL SYSTEM

Advanced technical information on Updating PVTS CU Software in the event that the Engine will not start.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 1, 2021 350000 EQUIPMENT

Information on Porsche PIWIS Tester update #40.250.030 & .035.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 25, 2021 350000 EQUIPMENT

Information on new PIWIS Tester update #40.300.020.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 11, 2021 350000 EQUIPMENT

Information on new PIWIS Tester update #40.250.040

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 29, 2021 100000 POWER TRAIN

Instructions for programming all wheel drive control unit and checking the transfer gear in response to rough running engine or jerking under load.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 21, 2021 350000 EQUIPMENT

Information on Porsche PIWIS Tester III Online Update 40.200.020.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 24, 2021 060000 ENGINE AND ENGINE COOLING

List of approved engine oils for new and classic Porsche models.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 10, 2021 110000 ELECTRICAL SYSTEM

Information on Porsche PIWIS Tester III Online Update 40.200.000, .010, .015 & .016.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 19, 2021 110000 ELECTRICAL SYSTEM

Information on how to deal with a potential cyber security breach.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 30, 2021 060000 ENGINE AND ENGINE COOLING

Warranty information on timing chain cover repairs.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 30, 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Historical information on Porsche product evolution.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 26, 2021 060000 ENGINE AND ENGINE COOLING

List of approved C20 style engine oils for classic and new Porsche models since 1984.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2021 110000 ELECTRICAL SYSTEM

Information on a Navigation system update for the PCM3.1

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 5, 2021 060000 ENGINE AND ENGINE COOLING

List of approved C20 engine oils for all new and classic Porsche models 1984 and newer.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 5, 2021 060000 ENGINE AND ENGINE COOLING

List of approved C30 engine oils for all new and Classic Porsche vehicles MY1984 and newer.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 5, 2021 350000 EQUIPMENT

Information on PIWIS Tester update 40.000.020 & .022.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 5, 2021 060000 ENGINE AND ENGINE COOLING

List of approved C40 engine oils for new and classic Porsche vehicles MY 1984 and newer.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 5, 2021 060000 ENGINE AND ENGINE COOLING

List of approved A40 style engine oils for new and classic Porsche vehicles MY 1984 and newer.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 3, 2020 060000 ENGINE AND ENGINE COOLING

List of approved C40 style engine oils for new and classic Porsche vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 3, 2020 060000 ENGINE AND ENGINE COOLING

List of approved A40 style engine oils for new and classic Porsche models.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 3, 2020 350000 EQUIPMENT

List of approved A40 style engine oils for new and classic Porsche models.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 8, 2021 350000 EQUIPMENT

New parts promotion for all weather mats and cargo liner.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2021 110000 ELECTRICAL SYSTEM

Parts withdrawal information for assorted control units.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 30, 2018 030000 BRAKES (PWS)

Resubmitting at request of Mr. Bernard Hardgrave. Advanced technical information on brake fluid for all Porsche vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 16, 2018 120000 EXTERIOR LIGHTING

Resubmitting at request of Mr. Bernard Hardgrave. Information on fogging lighting components.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 26, 2016 110000 ELECTRICAL SYSTEM

Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 26, 2016 180000 VEHICLE SPEED CONTROL

Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 15, 2021 350000 EQUIPMENT

Special tools information on Logo templates and exchangeable inserts.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 13, 2021 110000 ELECTRICAL SYSTEM

Information on new Porsche PIWIS Tester update # 39.900.047

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 18, 2020 350000 EQUIPMENT

Information on Porsche PIWIS Tester update #39.900.040

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2020 350000 EQUIPMENT

Information on Porsche PIWIS Tester update #39.900.030

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 4, 2020 350000 EQUIPMENT

Information on Porsche PIWIS Tester update #39.900.020

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 23, 2020 200000 WHEELS

Parts withdrawal information for Winter wheel and tire sets.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2021 160000 STRUCTURE

Special tools information on a measuring and alignment system.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 23, 2020 350000 EQUIPMENT

Information on Porsche PIWIS Tester update #39.900.045

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 21, 2021 350000 EQUIPMENT

Special tools information on Logo Templates and exchangeable inserts.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2020 350000 EQUIPMENT

Porsche intranet posting with preliminary information on WLN1 stop sale/workshop campaign.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 11, 2020 350000 EQUIPMENT

Information on parts withdrawal of closed workshop campaign parts.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 8, 2020 030000 BRAKES (PWS)

Advanced Technical information on brake squeal on all Porsche vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 28, 2020 060000 ENGINE AND ENGINE COOLING

Advanced Technical information on a NVH Lubrication kit.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 8, 2021 060000 ENGINE AND ENGINE COOLING

Parts withdrawal information for a Pressure Sensor.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 6, 2021 350000 EQUIPMENT

Porsche Specials tools update for an offline SD Card update for the Map services.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 22, 2021 350000 EQUIPMENT

Information about the new PIWIS tester update #39.900.060

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2021 350000 EQUIPMENT

Information on PIWIS tester update #39.900.065

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 1, 2020 110000 ELECTRICAL SYSTEM

Information on PIWIS Tester III Online Update 39.700.000, .010 & .012

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 23, 2020 190000 TIRES

List of approved wheel, tires, and spacers for the Cayenne.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 23, 2020 200000 WHEELS

List of approved wheel, tires, and spacers for the Cayenne.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2020 110000 ELECTRICAL SYSTEM

Information on replacing the control unit for the auxiliary alarm system in the event of fault codes.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2020 060000 ENGINE (PWS)

Information on replacing the control unit for the auxiliary alarm system in the event of fault codes.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2020 110000 ELECTRICAL SYSTEM

Information on PCM3.1 – Navigation Update for MY13.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2020 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Information on PCM3.1 – Navigation Update for MY13.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2020 110000 ELECTRICAL SYSTEM

Information on PIWIS Tester III Online Update 39.700.030

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 3, 2020 060000 ENGINE AND ENGINE COOLING

Overview of Approved Porsche C20 Engine Oils

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 14, 2020 060000 ENGINE AND ENGINE COOLING

List of approved A40 engine oils for all applicable vehicles as of 1984.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 14, 2020 350000 EQUIPMENT

List of approved A40 engine oils for all applicable vehicles as of 1984.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 4, 2020 110000 ELECTRICAL SYSTEM

Instructions for what to do in the event that the customer loses the driver’s key while transporting the vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 1, 2020 110000 ELECTRICAL SYSTEM

Instructions for how to perform a software update on the Control unit for the auxiliary alarm system in the event that the vehicle will not start.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 24, 2020 100000 POWER TRAIN

Various repair symptoms and their associated repairs for all PDK transmissions.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 3, 2020 100000 POWER TRAIN

Extended warranty info for the Cayenne Transfer Gear MY11-14.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 22, 2020 060000 ENGINE AND ENGINE COOLING

List of approved C40 engine oils for all Porsche models since 1984.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 15, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Recommendations on how to store any Porsche vehicle since 2009.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 22, 2020 060000 ENGINE AND ENGINE COOLING

Warranty information for Timing Chain cover repairs.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 22, 2020 350000 EQUIPMENT

Warranty information for Timing Chain cover repairs.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 1, 2020 180000 VEHICLE SPEED CONTROL

Instructions for clearing adaptive cruise control faults and warnings.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 27, 2020 180000 VEHICLE SPEED CONTROL

Information on the Extended warranty for wheel speed sensors on the Cayenne.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 27, 2020 200000 WHEELS

Information on the Extended warranty for wheel speed sensors on the Cayenne.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 21, 2020 220000 SEATS

Instructions for reworking the seat cover in the event that dark spots begin to appear as a result of using seat ventilation.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 2, 2020 350000 EQUIPMENT

Installation and Conversion instructions for installing a Cool Bag on several models.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 2, 2020 353000 EQUIPMENT:ELECTRICAL

Installation and Conversion instructions for installing a Cool Bag on several models.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 2, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

Installation and Conversion instructions for installing a Cool Bag on several models.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 25, 2020 350000 EQUIPMENT

Information on new PIWIS tester update 39.500.020 and .025.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 25, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

Information on new PIWIS tester update 39.500.020 and .025.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 18, 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Instructions on how to perform a PVTS Software update in the event that a car will not start.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 18, 2020 118000 ELECTRICAL SYSTEM:SOFTWARE

Instructions on how to perform a PVTS Software update in the event that a car will not start.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 30, 2020 100000 POWER TRAIN

System description document of automatic transmission – 8HP65AX

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 19, 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Info on a new customer tool for looking up campaigns and recalls on their vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 25, 2020 061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

List of approved engine oils for all Porsche models since 2003.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 8, 2020 110000 ELECTRICAL SYSTEM

Information on PIWIS Tester III Online Update 39.700.020

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2020 350000 EQUIPMENT

Information on parts withdrawal of an engine from all dealers.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 1, 2020 060000 ENGINE AND ENGINE COOLING

Updated warranty and repair information concerning timing chain cover repairs due to any failure of the chain.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 3, 2020 110000 ELECTRICAL SYSTEM

Document showing the evolution of Porsche Vehicles since 1948.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 3, 2020 350000 EQUIPMENT

Document showing the evolution of Porsche Vehicles since 1948.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 20, 2019 350000 EQUIPMENT

Instructions for manually setting the date and time on older model vehicles with GPS and PCM 2.1 or older.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 20, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

Instructions for manually setting the date and time on older model vehicles with GPS and PCM 2.1 or older.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 5, 2018 060000 ENGINE AND ENGINE COOLING

Porsche intranet posting for campaign WH70, which seeks to replace the heating element of the AdBlue reducing agent on affected Diesel vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 5, 2018 080000 FUEL SYSTEM, DIESEL

Porsche intranet posting for campaign WH70, which seeks to replace the heating element of the AdBlue reducing agent on affected Diesel vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2020 220000 SEATS

Instructions for addressing leather seat wrinkling on older models.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 12, 2019 110000 ELECTRICAL SYSTEM

Information about PIWIS Tester update 39.000.020

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 30, 2020 060000 ENGINE AND ENGINE COOLING

List of approved A40 engine oils for all Porsche vehicles since 1984.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 30, 2020 200000 WHEELS

List of approved A40 engine oils for all Porsche vehicles since 1984.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 16, 2019 350000 EQUIPMENT

Information about new PIWIS Tester updates 39.000.022 and 39.050.000

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 23, 2020 060000 ENGINE AND ENGINE COOLING

List of approved engine oils for all Porsche models.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 5, 2020 110000 ELECTRICAL SYSTEM

Bulletin outlining new PIWIS tester update 39.100.030 & .035

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 20, 2019 110000 ELECTRICAL SYSTEM

Information about new PIWIS Tester update 39.050.012

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 28, 2020 110000 ELECTRICAL SYSTEM

Bulletin outlining PIWIS tester update 39.200.000, .010, .015, .016, & .017

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 20, 2019 110000 ELECTRICAL SYSTEM

Information about new PIWIS Tester update 39.050.010

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2019 350000 EQUIPMENT

Porsche Intranet posting outlining the Warranty Credit stop that takes place at the end of every calendar year.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 6, 2020 060000 ENGINE AND ENGINE COOLING

Information on crankcase/piston ring replacement, stating that mixed installation is not permitted and a full replacement must take place.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2019 350000 EQUIPMENT

Updated worksheet for Chassis and VIN numbering system. Updated to include 2020 Models including the Taycan.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 28, 2020 060000 ENGINE AND ENGINE COOLING

Technical information for Workshop campaign WKH9, which seeks to check the EGR cooler on affected vehicles and replace it if necessary.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 28, 2020 350000 EQUIPMENT

Technical information for Workshop campaign WKH9, which seeks to check the EGR cooler on affected vehicles and replace it if necessary.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 7, 2020 200000 WHEELS

Parts withdrawal for various parts that were used in Recall and workshop campaigns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 7, 2020 220000 SEATS

Parts withdrawal for various parts that were used in Recall and workshop campaigns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 7, 2020 060000 ENGINE (PWS)

Parts withdrawal for various parts that were used in Recall and workshop campaigns.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 30, 2020 060000 ENGINE AND ENGINE COOLING

List of approved C30 engine oils for all Porsche vehicles since 1984.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 22, 2019 350000 EQUIPMENT

List of valid Advanced Technical Information bulletins (ATIs) as of 11/22/2019

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 27, 2020 350000 EQUIPMENT

Bulletin outlining new blitz table replacement castors due to a high rate of failure reported by dealers.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 25, 2019 060000 ENGINE AND ENGINE COOLING

Repair instructions for Timing chain repair. If an oil leak is identified from the timing chain cover and it has been found that any part on the timing cover has failed, then the engine must be removed and the entire timing chain cover rese

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 30, 2020 060000 ENGINE AND ENGINE COOLING

List of approved C20 engine oils for all Porsche vehicles since 1984.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 29, 2019 060000 ENGINE AND ENGINE COOLING

List of approved A40 engine oils for Porsche vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 14, 2020 060000 ENGINE AND ENGINE COOLING

Porsche intranet posting with Pre Information about Workshop Campaign WKH9, which seeks to check the EGR cooler on affected vehicles and replace if necessary.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 28, 2020 060000 ENGINE AND ENGINE COOLING

Porsche Intranet posting explaining the new Workshop Campaign WKH9, which seeks to check the EGR cooler in affected vehicles and replace if necessary.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 22, 2019 110000 ELECTRICAL SYSTEM

New PIWIS Tester update 38.800.020

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 24, 2019 110000 ELECTRICAL SYSTEM

New PIWIS Tester update 38.800.030

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 2, 2019 060000 ENGINE AND ENGINE COOLING

Porsche Intranet posting for WJ46 campaign, which seeks to retrofit additional supports on the catalytic converter for cylinder 4-6 on the affected vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2019 350000 EQUIPMENT

Updated bulletin with the full list of Porsche model type designations.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 14, 2019 110000 ELECTRICAL SYSTEM

New PIWIS tester updates 38.800.000 &.010

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 25, 2019 060000 ENGINE AND ENGINE COOLING

Notice to dealers that coolants will be moved out of the special tool cabinet in the dealer service department in order to make room for new special tools. All coolant tools will be moved to the “Coolant Cart” because they need to be housed

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 19, 2019 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Announcement of a 6 month warranty extension on VAS 581005P R1234yf Service Units for air conditioning.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 2, 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY

Information about possible engine knocking and how to clean carbon deposits is they are dirty and causing knocking.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 2, 2019 060000 ENGINE (PWS)

Information about possible engine knocking and how to clean carbon deposits is they are dirty and causing knocking.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 17, 2019 162000 STRUCTURE:BODY

Instructions for how to treat a leaking paroramic roof

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 12, 2019 060000 ENGINE AND ENGINE COOLING

Instructions for how to clear check engine faults for temperature sensors on Cayenne Diesel vehicles

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 3, 2019 060000 ENGINE AND ENGINE COOLING

Instructions for what course of action to take if the customer should complain about oil leaks from the transfer case

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 6, 2019 110000 ELECTRICAL SYSTEM

Bulletin highlighting new updates 38.750, 38.750.000 for the Porsche PIWIS Tester 3

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 23, 2016 160000 STRUCTURE

Instructions for installing the Porsche Bicycle Rack on applicable models with an already installed roof transportation system

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 1, 2019 162900 STRUCTURE:BODY:ROOF AND PILLARS

Instructions for installing the Porsche Roof Box on applicable models with an already installed roof transportation system

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 15, 2019 110000 ELECTRICAL SYSTEM

Bulletin outlining PIWIS Tester updates 38.600.030 & 035.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 7, 2019 110000 ELECTRICAL SYSTEM

Bulletin outlining PIWIS Tester updates 38.600.020.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 5, 2019 110000 ELECTRICAL SYSTEM

Bulletin outlining PIWIS Tester updates 38.600.000, .010, & .015.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 18, 2019 110000 ELECTRICAL SYSTEM

Announcement of new Tech Live look, which will put technicians into live chats with technical support if they should have an urgent issue

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 2, 2019 118000 ELECTRICAL SYSTEM:SOFTWARE

Instructions for retrofitting Sport Plus Mode on vehciles without sport chrono package already installed.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 16, 2019 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Instructions for setting the ready status for catalytic converters on Cayenne Diesel vehicles, since there is some difficulty in setting the status when the vehicle is finished having emissions related repairs and is ready to leave the Serv

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2019 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Outer seal on Panoramic roof is faulty, causing water to leak into vehicle.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 5, 2019 110000 ELECTRICAL SYSTEM

Request for dealers to remove Special Tool VAS 6839 from High Voltage tool box because the unit could give erroneous voltage readings. PAG has decided that VAS 6558A could be used in its place.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 25, 2019 162700 STRUCTURE:BODY:TRUNK LID

The rear lid does not close normally.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 27, 2018 060000 ENGINE (PWS)

Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about “leaks” before carrying out any other work.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 28, 2018 070000 FUEL SYSTEM, GASOLINE

Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 3, 2018 280000 BACK OVER PREVENTION

Subject: Front camera Symptom: The customer complains that certain functions of the front camera are not available at times: Lane Change Assist not available Porsche Dynamic Light System not available Traffic sign recognition not avail

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 5, 2018 030000 BRAKES (PWS)

Symptom Customers complain that the brake pedal does not always return completely to its end position following actuation.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 20, 2018 060000 ENGINE (PWS)

Technical Background The issue is caused by incomplete cutting of the drain flap at the parts supplier. When the flap is not cut all the way back, it is not able to open fully. The drain will clog.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 28, 2018 114000 ELECTRICAL SYSTEM:WIRING

Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 28, 2018 060000 ENGINE (PWS)

Oil in the wiring harness. If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 10, 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Information: The Approval and Support Management system was created to offer assistance to the dealer organization with new and complex technical issues by utilizing the Support Specialists within Porsche R&D. As a result, this process has

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 27, 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY

Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about “leaks” before carrying out any other work.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 27, 2018 060000 ENGINE (PWS)

Concerns: Belt tensioner Information: Checking belt tensioner in the event of a complaint about “leaks” before carrying out any other work.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 11, 2018 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Subject: Documentation of the implementation of AG01 Emissions Recall in the IN-FORM tool Information: The implementation of campaign “AG01 Emissions Recall” was not documented fully according to specifications in the IN-FORM tool on the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 23, 2018 110000 ELECTRICAL SYSTEM

Cause The control unit for the auxiliary alarm system has limited bus communication. Date of Introduction Control units for the auxiliary alarm system with updated software have been used in production since the beginning of December 20

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 26, 2018 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 26, 2018 060000 ENGINE (PWS)

Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 13, 2018 063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Subject: Intake valves and intake ports Information: Carboned-up valves in the engine can be reworked and cleaned using cleaning equipment. If there is a complaint about knocking combustion, e.g. during acceleration at high load, the con

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 6, 2018 104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 13, 2018 110000 ELECTRICAL SYSTEM

Model Line: Cayenne (92A) Macan (95B) Concerns: AGM starter battery (referred to below simply as ?battery?) Situation: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to bat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 7, 2018 100000 POWER TRAIN

Vehicle Types: Cayenne/Cayenne Diesel/Cayenne S/Cayenne GTS/Cayenne S Hybrid/Cayenne Turbo/Cayenne Turbo S Concern: Current approval status: January 2018

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 13, 2018 070000 FUEL SYSTEM, GASOLINE

Information: Analysis has shown that traces of oil found in the hydraulic pump or tandempump area are not always caused by a Pentosin leak in the pump. In the event of a complaint about traces of oil in the hydraulic pump or tandem pump a

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 6, 2017 110000 ELECTRICAL SYSTEM

Information: This document updates information previously published in EQ 1105, EQ 1105, and EQ 1401. To provide stable voltage and sufficient current throughout certain service operations, you should connect the vehicle to a battery charg

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 2, 2017 010000 STEERING

Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptom must be simulate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 8, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

Situation: Cayenne Diesel vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations. Action Required: Install updated engine control module (DME) software, transmission c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 8, 2017 060000 ENGINE (PWS)

Situation: Cayenne Diesel vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations. Action Required: Install updated engine control module (DME) software, transmission c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 12, 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Subject: Air-conditioning system function Situation: Customers complain that the air conditioning does not function at times or after starting it. The air conditioning does not turn on or is turned off if the state of charge of the high-v

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2016 353000 EQUIPMENT:ELECTRICAL

Information: The customer complains that certain functions of the front camera are not available at times: * Lane Change Assist not available * Porsche Dynamic Light System not available * Traffic sign recognition not available Cause: I

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2016 060000 ENGINE AND ENGINE COOLING

Symptom: The engine will not start at times and the fault code P0607 Control unit faulty is stored in the fault memory. Cause: The DME control unit can become damaged via the electric wires as a result of electrostatic discharge of the th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 13, 2016 061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

The turbocharger is damaged by detached parts of the cracked inner part of the manifold. A faulty turbocharger is diagnosed due to loss of power and when the “Check Engine” warning is activated. However, a faulty turbocharger can also be

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 17, 2016 070000 FUEL SYSTEM, GASOLINE

The O-ring on the fuel injector can be damaged by the clamping ring. The clamping ring has been re-designed. When working on the fuel injector, e.g. in the event of a leak, in addition to replacing the O-ring, the clamping ringmust also be

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 20, 2017 080000 FUEL SYSTEM, DIESEL

Subject: Ensuring the quality of vehicles following storage Information: Due to the Stop Sale for Cayenne Diesel vehicles, pre-owned vehicles were stored for a long time at the dealerships.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 9, 2014 060000 ENGINE AND ENGINE COOLING

Concerns: Spring band clamp on coolant reservoir Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that two spring band clamps with too large a diameter were install

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 9, 2014 062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

Concerns: Spring band clamp on coolant reservoir Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that two spring band clamps with too large a diameter were install

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 7, 2015 110000 ELECTRICAL SYSTEM

Concerns: Power supply relays Information: There is a possibility that relays froma batch whose switching contact was not manufactured according to specifications were installed on the affected vehicles. As a result, the switching contac

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 12, 2015 060000 ENGINE AND ENGINE COOLING

Concerns: Oil guide housing Information: Oil leak (“sweating”, drops of oil) on engine in oil guide housing area We have discovered that the cause of some leaks in the specified area could not be detected and determined definitively in t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 18, 2016 110000 ELECTRICAL SYSTEM

Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 14, 2016 060000 ENGINE (PWS)

The following procedure is recommended to ensure that the engine oil level is correct. By following this procedure, the engine oil level display will be displayed as completely full. If the engine oil is filled beyond this level, the warni

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 20, 2016 350000 EQUIPMENT

Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. The optimized transfer case is used during production from week 31/2016. If the transfer case needs to be replaced, check the p

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 22, 2017 110000 ELECTRICAL SYSTEM

Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial Action: Before doing any other work, the symptommust be simulate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 13, 2017 125100 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenn

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 18, 2016 110000 ELECTRICAL SYSTEM

Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection o

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 14, 2016 060000 ENGINE (PWS)

The following procedure is recommended to ensure that the engine oil level is correct. By following this procedure, the engine oil level display will be displayed as completely full. If the engine oil is filled beyond this level, the warni

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 26, 2016 060000 ENGINE AND ENGINE COOLING

Reworking Connector on Engine Coolant Level Sensor for Low-temperature Cooling System (Red “engine coolant level” warning message in the instrument cluster/SY2215)? Contact problems with the installed plug contacts in the connector for the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 20, 2016 118000 ELECTRICAL SYSTEM:SOFTWARE

The rear lid closes at a higher speed particularly at cold temperatures. The signal from the microswitch in the lid lock is too short and cannot be read out clearly by the control unit software.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 14, 2017 210000 TRAILER HITCHES

Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenn

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 14, 2017 114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenn

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 8, 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Information: During the packaging of a High Voltage Lithium Ion battery, copies of The test log for classification of lithium-ion high voltage batteries (located in PIWIS – Standard Forms) must be attached inside the box and to the document

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 29, 2014 060000 ENGINE (PWS)

Concerns: Cylinder head Information: This is to inform you of a Stop Sale Campaign on the above-mentioned vehicles. Routine tests carried out previously have shown that the cylinder head on the engines on the affected vehicles do not meet

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 7, 2014 353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

Concerns: Sensor for interior surveillance in the roof console Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. A sensor for the interior surveillance system in the roof console that does

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 27, 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Subject: Discharge protection function of the batterymanagement system(BMS) in order to extend the service life of high-voltage and low-voltage batteries

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 13, 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Concerns: AGM starter battery (referred to below simply as ‘battery’) Situation: Support for the care andmaintenance of the AGMstarter battery (at the dealership): From the time the vehicle is delivered to the Porsche Centre until it is h

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 13, 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Concerns: AGM starter battery (referred to below simply as ?battery?) Information: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 27, 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Information: Converting transfer cases that are still in stock to the new type before installing themin customer vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 9, 2013 072000 FUEL SYSTEM, GASOLINE:DELIVERY

Concerns: Fuel level sender Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is a possibility that the fuel level senders on the affected vehiclesmay not have been calibrated corr

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 17, 2017 114000 ELECTRICAL SYSTEM:WIRING

Issue: Oil in the wiring harness. Information: If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 17, 2017 060000 ENGINE (PWS)

Issue: Oil in the wiring harness. Information: If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 26, 2017 105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Concerns: Rear-differential lock control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. With the current data record for regulating the rear-differential lock, noises (“rattling”)

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2016 031000 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

AG02 Stop Sale Campaign/Recall Campaign – Checking Circlip on Bearing Bracket for Pedals Internal tests have shown that a circlip on the bearing bracket for the pedals may have become detached from its locking position as a result of pre

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2016 350000 EQUIPMENT

AG02 Stop Sale Campaign/Recall Campaign – Checking Circlip on Bearing Bracket for Pedals Internal tests have shown that a circlip on the bearing bracket for the pedals may have become detached from its locking position as a result of pre

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY

AG02 Stop Sale Campaign/Recall Campaign – Checking Circlip on Bearing Bracket for Pedals Internal tests have shown that a circlip on the bearing bracket for the pedals may have become detached from its locking position as a result of pre

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 8, 2015 350000 EQUIPMENT

PORSCHE CAYENNE (92A) BULLETIN ON REPLACING COWL DRAIN. IF COWL CAGE WILL NOT FASTEN PROPERLY TO THE BODY REPLACE IT. *CN

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2014 060000 ENGINE (PWS)

PORSCHE: THE CYLINDER HEAD ON SOME ENGINES FAILS TO MEET SPECIFICATIONS REQUIREMENT AND THE LONG TERM DURABILITY FOR VEHICLES MANUFACTURER. MODEL 2014 CAYENNE. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 29, 2016 113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014 PORSCHE Cayenne

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