2014 JEEP Cherokee

Hi I purchased this 2014 pre-owned Cherokee Latitude V6 3.2L 4×4 from East Hills Chrysler Jeep Dodge on December, 15th 2015 and from day one I been running back to this East Hills Chrysler Dealer. I spend so much money trying to get this jeep right and it’s still not driving satisfactorily. I purchased it costing me $26,000 in changed Now I am here at East Hills Chrysler again with a different problem.This time the power steering is tight ,and will not turned left or right, plus the battery is showing up on the dash screen. The moment I paid the bill and leave few miles away from the Dealer I had to make a U-turn and come back. This is not fair to me after purchasing this 2014 Jeepr over $26,000. This is East Hills Chrysler Jeep Dodge address 2300 Northern Blvd Greenvale New York 11548 phone number [redacted] and my cell is [redacted] please please 🙏 I need your help on this badly.

On Dec. 26, 2019 I had to bring my 2104 Jeep Cherokee to the dealer where I do all the repairs because the warning light indicated a transmission problem. I subsequently learned that my car needed an entire new transmission. The car was purchased on Dec. 28th 2013 and had 61,235 miles. Six months prior on 6/21/19 when it had 2,315.72 miles I had to replace a transmission value which cost $2,315). While doing research I’ve found that this year and model has had numerous transmission issues.

Transmission slips. When merging in the intersection to make a right turn it hesitates when you have to give it gas or be hit by another vehicle.

\"Check Transmission\" light came on when my wife was driving on highway, said to put car in park. She pulled off at exit, car slipped out of gear at stop sign, forcing her to restart car.

I have concerns about the safety of the car.

Ken Reiss
(732) 921-5898

Transmission shifts erratically. Sometimes it\'s not bad, other times it is downright frightening. It either hesitates, holds the lower gears too long, slams into gear (usually 3rd) or a combination of the three. It has been to the dealership multiple times for updates which help for a short amount of time.

Erratic shifting, no power from stop, clanging, bumping from transmission, Check engine light, service transmission notice, Parking brake light on, traction control light on. All problems described here are aligned with previous publicly acknowledged flaws and failures of the ZF 9-Speed Transmission.

Transmission shifts into neutral at highway speeds and will not let the car re-engage a gear until the car is put in park and shut down. This has been problematic since the first 10k miles and has happened numerous times since then. Every time I go to the dealer they have no idea why the car does this and I can a constant run around. In addition, the car miss shifts when accelerating or decelerating leaving the car in gear too long or not being able to shift into a gear during acceleration.

Service Transmission light comes on and vehicle is shifted into neutral while traveling. It has happened twice. They updated the software the first time, and apparently that didn\'t fix the problem as it has happened again today. I am lucky that I was not hit when my vehicle shifted to neutral and stopped accelerating on the interstate.

Car stalls and completely shuts off. Told its gas and not to fill up gas tank. Not sure how this effects the transmission. Car jerks into gear or right before shutting off. Shakes, is loud. Does this with or without filling up the tank. Car had barely half a tank when I purchased it and it did it then. The very next day. I have an extended warranty. And I believe the power train warranty still applies but they won\\\'t fix the problem. Keeps saying its not pulling or storing codes. Engine light and service transmission light comes on and stays on. Not on the next next. Hard starts. Trans is slipping. car just shuts down on me while in traffic and they expect me to continue driving my children around in this car.

The day we purchased the 2014 jeep cherokee, we had to have the engine replaced, after the dealer tried to rebuild it. Thanks twice the engine lights came on, the jeep shut down, causing us to loose steering, and power. The jeep had to be taken to the dealer by wrecker. The transmission, had major repairs done to it both times, prior to the engine lights comming on, the transmission, would not go into gear smoothly, it would often not shift, or when it did, it would lung into the next gear. We are no experiencing the same issues as previous issues with the tyranny, and are now smelling something like the tyranny, or engine are burning up. This Jeep belongs to my 18 year old daughter, and is and has been unsafe to be on the road. I tried to trade it in at the dealer we purchased it from, but could not get the value of the jeep, do to prevent existing problems. Also I tried to sell it out right, with the same out come. We could not get it\'s true value back.

October 19, 2017
To Whom it may concern;
Originally We had keep the car in the garage and rarely drove it until this past summer when we took a planned road trip to western national parks we had never seen. We had the car checked at the dealership prior to the trip and no issues were brought up. The car had less than 25,000 miles then during the trip we noticed issues with the transmission and brakes. We took the car to a Jeep dealership and told it would get us home. We turned the car into the Tacoma Jeep dealership @ 30,000 miles and determined that the warranty took care of the transmission and also discovered on the internet that there was a problem with the 2014 and 2015 Jeep transmissions. We were given a rental car and the repairs took over a month. My wife was contacted that the car was ready and that the rental car was not available by the next day. This was a very short notice, and very unprofessional for a dealership given the circumstances.
Today I drove our 2014 Jeep Cherokee for the first time since my wife brought it home from the dealership after a transmission replacement due to defective design. I drove to the Gig Harbor Post Office and returned. The transmission is still acting like it has a mind of its own, but during the return trip while in an intersection making a left turn to the Hy 16 on ramp. The car acted like the engine had died, (Absolutely no response from the transmission) for about 7 seconds and seemed like an eternity, trying to determine what to do with oncoming traffic. (One thousand one, one thousand two, one thousand three, one thousand four, one thousand five, one thousand six, one thousand seven.) The transmission finally engaged and I was able to clear the intersection. This brings the cars reliability and safety into sever question. This incident also brings into question wither a repair was made to the design of the transmission had been accomplished if any.
I also noticed on inspection while the vehicle was running from outside of the engine compartment that what sounds like an exhaust leek and a higher noise level than when the fairly new car (30,000 miles)was turned in for repair.

I no longer trust this car and consider all 2014 and 2015 Jeep Cherokees as defective, due to the transmission design
Gary Wurts (MSgt Ret)
PS; I am a retired aircraft mechanic serving the USAF, the Military, and Boeing after 45 years. I am also a licensed Pilot so I feel qualified to complain of this design defect.

I was driving on a side road at the speed of 25 MPH. All of a sudden the transmission service lights, ABS brakes, engine and traction control lights came on and warning sounds signaled. MY vehicle automatically switched into a lower gear and was very difficult to drive. I immediately pulled over. The dash warning lights indicated \"check transmission\" and then \"put vehicle in park and then select gear\". I turned the vehicle off and then re-started a couple of times. After a few minutes, the transmission warning light, ABS and traction control light disappeared. The car started but remained in a lower gear and the engine light remained on. I drove the vehicle a couple miles back home and then shortly thereafter to the Jeep Service Center. I was told that they flashed the TCM to bring it up to date. per service bulletin #21. I am finding out through the internet that the 9 speed engine is a problem and that Jeep has not found the solution other than to flash the TCM and to have vehicle transmissions act up gain. I am thus issuing a complaint as I am nervous to drive my vehicle.

Not shifting properly. Shifts to neutral while driving. Hard shifts to get going again. Engine light on after shifting to neutral.

This is the second time the transmission and/or controls have failed. This time, the vehicle would not go into drive or reverse, and MANY warning lights and error messages active. The vehicle is in warranty but the dealer was unable to affect a repair.

Issues jerking and hard shifting while driving. Car lurches forward and moves in jerky movements. Almost caused an accident because vehicle stalled then lurches forward
hard.

Transmission shifts rough. Car hesitates from a stop and up hill. It will jerk back and forth when switching gears.

Transmission lunges, shifts unexpectedly. Electrical problems as in car will not start, all controls are dead multiple warning lights come on.

Purchased used with 36,000 mi. On 20th day of ownership, experienced the feeling of being hit from behind while approaching driveway at low speed. That evening felt same \"rear-ended\" feeling while sitting still in drive-thru. The car lurched forward so suddenly that had I not had my foot firmly on the brake, we would have hit vehicle in front of us. Simultaneous to \"lurch\" forward, the car died like the feeling of \"popping clutch on manual transmission\". Drove home and engine died again at about 5 mph after right turn. Restarted & continued onto street and into driveway. Next morning on my way to work, it felt like it wanted to die and was struggling with gears. I pulled into my parking place and my boss happened to be standing there next to his car. As he stood next to the car while I was in it, it lurched forward again and died. Needless to say he was startled, and again, had I not had my foot firmly on the brake, I could have hit him as well as the brick wall in front of the car. So I started the car again and it died again while in \"P\". Not cool, headed to service department. I started it AGAIN, and as I started to pull out of the driveway onto a very busy street, the car hesitated (what seemed like a couple of seconds) before it would cross the 2 lanes of oncoming traffic going 40-50 mph. Um, yeah. Scary. A mile or so down the road, it decided to shut down again, this time in the middle of a 3-lane road going about 30 mph and I was almost rear-ended! I restarted and proceeded to service department – no diagnosis there after them keeping the car for 4 days. They sent to Jeep dealer, where it still sits today, waiting for it to act-up and get a diagnosis so it can be \"fixed\". Jeep has had it 15 days and still no answers.
I had the car 20 days, and the dealer(s) have had it a total of 18. This car is a tragedy waiting to happen….

Transmission problems – jerking, lunging, and not properly shifting. Several computer transmission software upgrades. Computer glitches.

i have a 2014 jeep cherokee latitude that is a lemon. It jerks really hard when you take off from a stop, it loses power while driving down the road, the steering gets really tight and you can barely turn the wheel while driving, if you dont wait for the car to jerk twice when you put it in drive it will go backwards in reverse while in drive, the radio and climate controll constantly reset do to power failure, sometimes it dont want to start, the check enine light did\'nt even come on until a week after the problems started, it throws warning lights like low tire pressure or traction controll when nothing is wrong, and the dealership wants to charge me $800 (that I can not afford) just to see what they need to do to try and fix it. they don\'t even know whats wrong or if they even can but they expecet me to pay them!!! I have only had my car 15 months and it only has 38,000 miles on it,and now i find out that it has went way down in value due to all the recalls. What can I do????

Transmission hestitates to go into accelaration when pulling out into traffic then will lurch forward abruptly…also problems with radio keeping time and holding presets

We have had problems with the transmission shifting since we purchased our vehicle – and we bought it new. Have had it in several times but still has problems shifting. Love the vehicle itself but are returning it when our lease it up as don\'t want it with the shifting issues. I don\'t feel we should have to pay the end of lease $395 disposal fee as we would buy it if it weren\'t for the transmission issues.

Vehicle hesitates shifting into 1st gear causing the RPM\'s to rise slamming hard into gear causing the car to do a burnout. Dangerous when crossing traffic. You never know when it will engage and go.

i had my cherokee for a few weeks when the transmission or something strange started happening, it shifted to neutral or something while I was trying to stop, at a red light and I almost went through the light. It was a horrifying experience, I was by myself with my 4 year old son. When I got it home, the brakes locked or whatever it was, I called to have it towed, the tow truck could not get it to unlock as well and had to have a different tow truck come. it was towed to the dealer I just purchased it from. They kept it for quite a few days, when they told me that there was nothing they could find, I found it unusual, but who am I? I felt very very unsafe in that vehicle. From day one I was told it was a 9 speed shift thing and I felt every single one. They told me that was normal. So me unable to do anything about the situation, but trust the dealer, kept driving this car, that I felt unsafe in every second of every day. Each day I prayed that it did not happen again. Till this day, it still shifts from each gear with a jerk, I notice the persons heads in my car jerk, every time I go from a stop to try to accelerate. it has had such a strong kick when it shifts gears that I felt like I was getting hit in the rear by another vehicle. This continued for a while and then the car began to start oddly, and as I shifted from park to reverse or park to drive the car literally felt as if the engine, transmission, what have you was going to fall out of the bottom of the car. each time I shifted to park to reverse it would jolt. I then tried to go in reverse and the car was sounding and feeling so scary that I had it towed to the dealer yet again. I at this time, was over my miles and due to me leasing the warranty was done, so the dealer would not look at the situation I was very concerned about, but luckily there was a recall on sensor wire harness, powertrain control module and the transmission control module, so they told me they would fix the recall only. the recall was done January 17, 2017. After they fixed the recall, the car worked better, the gear shifts have never changed. today is march 28, 2017 and the car began acting the same way prior to the recalls about 2 weeks ago, again I just pray that it will just start. Today it almost did not start and the shift to reverse dreadful. I pay a lot of money to lease a car with so many problems, that I feel like I got robbed and not one person to help. very sad and very wrong.

My jeep has two problems first it makes a loud grinding noise when the ABS is activated. It sounds like metal on metal. I took it to two dealers who both say that it is normal. One even offered that I ride in another jeep cherokee to hear that it has the same issue. The second issue is even more serious. While driving 70 mph on the highway the car suddenly displayed a message \"Service Transmission Immediately\" and it began to decelerate rapidly. The ABS shut off as well. I had no control of the situation and lucky made it off the side of the highway. I had the car towed to the dealer who told me that there is nothing wrong with the car and that it is acting normally. He said he wanted to drive it home to ensure that it doesn\'t act up again.

Brought at in for Jeep service 3 times beginning 10/3/16 as it shakes violently, dashboard engine & transmission idiot lights turn on, car stalls. The 1st and 2nd time Jeep claimed it was due to recalls now they blame us for overfilling tank. We are adamant that we did not overfill. When gas tank was filled the pump nozzle was removed when it clicked and stopped. Now we are told we need a fuel pump module, emission monitor, carbon canister & celluloids at our expense of $1200+. Car is under warranty. This happened when slowing down at a light the 1st time on a city street, pulling into a parking space the 2nd time and pulling into driveway 3rd time. I contend that if the fuel pump module was not functioning properly perhaps this created a situation that would not allow the proper vacuum to build to let the gas station pump know the tank was full. No gas spilled out at the pump. We cannot have a vehicle that cannot be filled or that we can\'t trust is being read correctly by the gas pumps. Calls back from customer care are nearly non-existent. Car has been in the Jeep shop since February 28th 2017. Dealership does not even have all parts. We had the car for 2 years & 5 months before this trouble began. We did not suddenly stop knowing how to pump gas correctly. This car has more than 6000 miles left on the warranty so this is a travesty.

Tow the Jeep behind motorhome. Jeep will start to shake/wobble to the point of shaking entire motorhome. Have to completely stop IN TRAFFIC to correct the shaking. Jeep will not help with correcting the problem. SAFETY ISSUE

DRIVING AT FULL SPEED ON THE HIGHWAY THE TRANSMISSION SUDDENLY DISENGAGED, WHICH LED TO REDLINING THE RPMS, BECAUSE IT FAILED TO GIVE ME ANY CONTROL OF THROTTLE/ACCELERATION. I HAD TO GET OVER AND COAST TO THE SIDE OF THE ROAD. THE \"SERVICE TRANSMISSION\" NOTE CAME ON THE SCREEN AS WELL AS CHECK ENGINE LIGHT. THE TRANSMISSION SLAMMED A FEW TIMES AS IF IT WERE UNABLE TO FIND ITS GEAR. I HAVE IT AT A DEALERSHIP NOW, APPARENTLY BEING TOLD FLASHING IT MAY FIX THE ISSUE…HOWEVER, THAT DOESN\'T MAKE ME FEEL BETTER WITH HOW THE VEHICLE ACTED OR IF ANY DAMAGE OCCURRED DUE TO THIS \"COMPUTER\" ISSUE. THIS IS OUR FAMILY VEHICLE, SO HAVING SOME MAJOR DOUBTS RIGHT NOW.
Update from Feb 6, 2017: Not 4 months following the dearlership \"flashing\" the computer system for the \"fix\" My 2yr old daughter and wife with me this time: Accelerating out of a driveway to turn onto a road with oncoming traffic, the transmission did it again, slamming out of gear, into neutral I guess- but also stalling. No power steering…just managed to get off the road to the side. I put it in park and turned off the vehicle. I then turned it back on, it took 5-6 times to actually start with the single turn of the key. The gears seemed off and not shifting correctly, so we drove it in the low 20mph range to our house. We spoke with Chrysler Jeep and then towed it to the nearest dealership again the following morning. We are awaiting a call on what\'s to be done…Had cars been coming, we would have certainly been hit and my family vehicle and family including me would be in the hospital or worse. This is NOT ACCEPTABLE. No explanation for the issue the first time- just a fix that obviously didn\'t work and the transmission has never seemed smooth anyway- just not responsive and shifts hard at times. This needs to be fixed, we cannot drive in this vehicle without a guarantee this ridiculous problem won\'t occur. It\'s a DEADLY problem depending on when it happens, and there is no warning at all.

Jerking of transmission, whip lash, slow acceleration,

There was a constant rattling noise coming from the engine, took it to the dealership on multiple occasions and they kept performing software updates. Turns out a screw in the engine had rattled loose and it took them 6 months to figure out what was wrong

Transmission went out. The jeep stopped moving on the freeway, it was very dangerous. The transmission has gone out multiple times. It has always had problems; it shifts hard, sometimes doesn\'t shift properly, sometimes doesn\'t go into 9th gear, jumps a lot. The dealership said to replace the transmission I need dealership supervisor approval.

Leased a 2014 Cherokee in August of 2014, and I have had serious transmission issues for most of the time I have had the vehicle. A couple months after getting it, the heat didn\'t work. It turns out the hoses were installed wrong, and that was fixed. In the Jan-Mar of 2015 time frame, I got my first oil change, and they \'flashed the transmission\'. Prior to that, I had NO issues with the transmission. Soon after, I started to have problems with no response from the throttle. If the vehicle sits 8-10 hours (i.e. at work or over night), I will occasionally (20% of the time) have problems with no response from the transmission. The drive from my house to the main street is a couple hundred yards. This is a similar distance between where I park at work and the main street. When I try to pull out into the street, the vehicle will start to accelerate, but will become unresponsive at about 5mph and not move faster. I have found that if I FLOOR the throttle, it will respond and then act normally (after accelerating quickly). Pulling out into traffic when you don\'t know if the vehicle will respond is a ridiculous hazard. I\'ve been back to the dealership MANY times and had the transmission flashed, all to no effect. I was hoping the wire harness recall would fix it, but nope, the next day it was back at it. In addition, it is completely unpredictable as to how it will respond. And, I am the only driver. My lease is up in August 2017. I WILL turn it in, and I will NEVER set foot in another FCA dealership again.

If you want further information, please let me now.

Thank You,
Mike

The Jeep would hesitate when shifting into gear and then \"jump\" into gears. I was initially told the car is new 20,500 MILES and needs to be \"broken in\". However, when shifting from first to second gear or second to third gear the car shifts really hard, enough that my head hits the back of the seat from whiplash. On my daily drive home in bumper to bumper traffic, when stopped and then letting off the brake and then easing back on the brake, the car will jerk forward. The dealership thought that a software update would fix the problem, it did not. I\'ve taken it in for the same issue 3 times. The 9 speed transmission is a horrible design.

I have experienced the death wobble several times in the past two years while towing my 2014 Jeep Cherokee Latitude behind my Class A motorhome.
In 2015 it happened several times; once at low speed which was not a problem. I simple stopped when it happened and got out and looked at the Jeep to see if I might have a flat tire. I saw no problems with the tires and resumed on my trip. The wobble did not reoccur on that trip. On another trip that summer the wobble occurred while driving on an urban interstate highway at higher speed. I experienced severe side sway from the rear of my motorhome. It was swinging wildly from side to side. I immediately pulled over onto the shoulder, stopped, and again examined the Jeep and towbar to see if something had come loose, broken or a tire was flat. Again I found nothing visible that could have caused the wobble. With some hesitation I resumed driving. When started back up, the wobble had gone away and did not return on that trip.
In 2016 I experienced several more occurrences of the wobble. The first occurrence was in a low speed city driving situation. I made a tight turn and as I started to accelerate, the rear of the motorhome started to sway back and forth violently. A car pulled up beside me, honked his horn and pointed to the rear of the motorhome. I turned at the first side street I came to and stopped to check for anything visible (towbar, tires, etc.) and again found nothing. I resumed driving to my destination (a few miles more) with no more issues. The wobble again disappeared after coming to a complete stop and then resuming my drive.
The next four occurrences happened on my next major trip. I had only gone a few miles from the storage lot I store my motorhome at. While driving at highway speed I crossed an at-grade railroad crossing and the wobble occurred. I immediately pulled over to the shoulder and stopped. I then resumed driving and the wobble had gone away. About one and one-half miles later, I again crossed an at-grade railroad crossing and the wobble occurred again. I again immediately pulled over to the shoulder and stopped. I then resumed driving and the wobble had gone away. The third occurrence on this trip happened as I was pulling out of a rest stop onto an interstate highway. As I made a sharp turn from the parking lot onto the on-ramp, the wobble started. I was going at a low speed at this time and was able to pull over to the side of the on-ramp and stop for a few minutes before resuming. When I resumed, the wobble had gone away. The forth occurrence, and the most worrisome for me occurred while driving at highway speed on an interstate highway. Approaching a construction zone, there was a cross-over from the west bound lanes into the eastbound inside lane. Through this construction zone, there was one lane/one way traffic, with the direction of traffic I was going in on the inside lane of two lane eastbound interstate. This cross-over had a difference in cross-slope and an abrupt change of grade. Traffic was going at about 40-45 miles per hour at the point of the cross-over. The wobble occurred just as I was crossing from the westbound to eastbound lane. It was a violent wobble, with a huge side sway happening at the rear of the motorhome. At this location, because I was in the inside lane, there was no shoulder to pull over onto and stop. I slowed down as much as I could but I had a tractor semi-trailer coming up behind me at a high rate of speed and I was afraid I was going to be rear-ended. I put on my flashers and continued at approximately 10 miles per hour until I was able to find a gentle enough cross slope in the median where I was able to pull over and stop. Until I found this area, I was fighting the wildly swinging rear end of my motorhome and the jeep wobbling back and forth behind me. And once I had stopped and knew I could resume my trip and that this episode of the wobble was over, I could not get back out onto the one-lane westbound traffic lane because of the huge backup of traffic that had built up behind me while I was driving at 10 mph looking for a pull-out space. After approximately 15 minutes of waiting, I finally found a gap and could resume my westbound drive. From this point until I returned home, I was afraid every time I hit a bump or rough section of the interstate that I was going to trigger another wobble, but fortunately I did not experience another episode that trip.
Im at a point now where Im afraid to tow my Jeep. The only reason I purchased it was because the Jeep literature I researched before I bought it stated that it could be towed four wheels down (with the Active Drive II transfer case set to neutral per the Owners Manual) with no restrictions on speed or distance when towing.

My car went into nuwtral while I was heading to a work appointment. I costed to the side of the rode, unplugged the battery, plugged it back in and had very low gears to drive to the closest dealer they looked at it and had it for two days. They said they could ring nothing wrong with it and eddy the codes I was unhappy with this solution. Highway gas mileage has dropped from 29-31 to 24 on the highway. The car has always shifted hard but seems to be worse now and it wits a long time before ingaiging in 1st gear from stop.

Transmission failing, not knowing what gear it\\\'s in, loud thuds when shifting, car shutting off at idle, etc. The problems with this car is numerous.

When vehicle is put into drive, and when driver steps on the gas pedal, the vehicle revs up but does not move and will then take hold and lurch forward. Has caused numerous close calls while driving. This is a safety issue. Not to mention we have taken it in 3 times and it has not been fixed by the dealership. I want my money back!

The transmission has had a number of issues. The dealer claims there has been no solve provided from Jeep to fix the problems. Jerky shifts, lunging on downshifts, delayed acceleration. I don\\\'t feel safe driving this car because it shifts at random times that I cannot calculate or prepare for.

2014 Jeep transmission is having to be replaced due to the faulty manufacturing of these vehicles. This car has always been terrible to drive. It lurches into gear and we can hardly make it up a small incline without completely stopping and then lunging forward. Looked into possibly trading it and getting out of the death trap but due to so many issues with the car the possibility of trading it in is outside of our reach. We will loose thousands of dollars. Has been at a Jeep dealership twice within two weeks. And now we are stuck with a rental while continuing to make payments on a car that is faulty and we can\'t even drive.

On several occasions I have lost power on this car. It\'s usually scary when you\'re trying to make a left turn and hoping the car makes the turn in time to avoid the oncoming traffic crashing into you. The vehicle also shifts roughly between 2nd and 3rd gear. You can feel the car jerk when shifting gears. I really hate stopping with the car because it takes it\'s time to gain power to take off, and when it does take off it starts shifting roughly between gears. I feel unsafe driving my wife and kids around in this car. I\'ve taken this car to the dealer for this issue and all they state is that its working as intended. They say that this is the way this \"new technology\" 9 speed engine is supposed to work. It\'s really annoying that I paid so much money for a car that may take my life one day. No one is forcing Chrysler to recall this car back or fix the issue. They are hoping that people just forget about the problem and it goes away on its own. This is most likely a transmission problem or computer problem.

Since I bought this jeep new in 2014 its been unable to predictably go from stop to start. This is a MAJOR safety concern in stop and go traffic (which is daily where I live). I\'ve had all the transmission flashes and each one seems to work for a week or two before this behavior returns. There\'s also a grinding/clanking noise when going from reverse to forward – the same noise can sometimes be heard when going over a speed bump. For God\'s Sake: this is a jeep! Can\'t it go over a bump without sounding like the engine is going to fall out?

My vehicle has been into the dealer to many times to count. I have complained amount my vehicle thrusting forward when applying brakes, I have complained about my vehicle making knocking shifts. The dealer continues to tell me that they have no fix. Now I have a very serious recall for wire harness that is not crimped correctly which can cause the vehicle to lose power and shut off. This recall went out in August of 2016 and it is now the middle of Oct 2016 and the dealer has no materials to fix it. Last week I came to a stop at a red light intersection and as I applied my brakes my vehicle was slowing down, it then jumped forward two feet into the cross walk while my foot was still on the brakes. Someone was in the cross walk and had to jump out of the way. This vehicle is going to kill someone

Transmission suddenly failed in rush hour traffic during operation on highway in the District of Columbia. Service transmission light came on suddenly and within moments the car had virtually no acceleration and stopped working. This is the 3rd incident in my two and a half years of ownership involving the transmission. In this 2014 Jeep Cherokee. This vehicle is a death trap and an accident waiting to happen. It\'s clear that The dealership cannot fix the issue more than temporarily.

Due to its recent recall the vehicle is losing power while driving posing a serious safety issue. There is no immediate date as to when FCA will have parts to fix the recall. Therefore I have not vehicle to drive as it is unsafe to drive my vehicle. The recall is S55- TRANSAXLE RANGE SENSOR WIRE HARNESS. FCA has also deemed it unsafe to drive and has offered to reimburse us after we pay for a rental to drive until parts are available to fix the issue.

Same transmission issues over and over now in shop for four time waiting on a recall part that is not out yet could be two months before they get on. So I paying for a vehicle I can\'t drive.

within days of purchase I noticed issues with the transmission. 1st, 2nd, & 3rd gear can be very jerky.sometimes transmission holds 5-8 seconds before shifting. Some jerking is violent. Also declining steep mountain roads is an issue at times. When braking to start decline rpm\\\'s jump by 2000 rpms & car seems to thrust forward. It\\\'s like it doesn\\\'t know what to do. It is very unsettling.

MULTIPLE TRANNY PROBLEM AUTO SHUT OFF WHILE DRIVING ON HIGHWAY AND AT MAJOR INTERSECTION ALSO NOISE COMING FROM FRONT END THUMPING NOISE COMING FROM TRANSMISSION JUST GOT IT BACK FROM THE DEALER TODAY 10/5/16 THEY HAD IT FOR 2 WEEK JUST BOUGHT IT A FEW WEEKS AGO THE FIST DEALER i WENT TO SAID THEY COULD NOT REPRODUCE THE PROBLEM AND CHARGE ME 150.00 PLUS TAX TO LOOK AT THE CAR

We have had various issues with this so-called nine speed transmission in our 2014 Cherokee Never has shifted into ninth gear!! Then came the issues of hard shifting and clunks and bumps when downshifting and stalls and unpredictable lurches when upshifting. 20000+ miles now and way too many trips to dealership and transmission \"flashes\" we are now supposed to be satisfied with a transmission that misses second gear and hangs up in third thus stalling in various situations and has effectively been reduced to a seven speed transmission(I paid for NINE). I wish FCA would get their act together and come up with a fix for this POC they call a transmission before someone gets seriously hurt.

My vehicle has shut off while in drive at least 6 times. After 4 trips to the dealership, they claim my vehicle is out of oil and charge me for an oil change, despite my oil light and oil life reflecting over 50%. The vehicle shutting off while in drive is a safety hazard to myself and other drivers and the dealership and manufacturer have no intention of resolving.

We purchased a 2014 Jeep Cherokee Limited, 4WD w/Active Drive 2 in January 2014. When we purchased this vehicle, we traded in a GMC Terrain. We were certain that the Jeep was going to be a fantastic purchase, knowing the reputation of Jeep. We have had nothing but what I\'d call serious problems with the transmission. Every time I take it in for an oil change, I mention it, and they do \"software updates.\" Each software update that has been done has not corrected the problem still. All it\'s done is created a different problem. There have now been 5 recalls on this vehicle, 1 of which hasn\'t been taken care of yet because Jeep hasn\'t come up with a replacement part, so I\'m stuck with a rental Renegade that is nowhere near comparable to my Cherokee Limited 4WD, for an \"unspecified amount of time.\" My steering column makes a grinding noise louder than a 40 year old truck. The dealership told me that it was a normal sound. No vehicle I\'ve ever driven has sounded like this, especially one that cost me $40,000!!!

The 9 speed transmission has been causing me issues since I got the Jeep. It shifts hard, and the transmission light kicked on while on a road trip. A dealership spent a week replacing the transmission harness after the RPM\'s revved up and the Jeep wouldn\'t go. Now recently I received a recall pertaining to the transmission and it is like my Jeep knew. The check transmission light comes on and again it is revving up and not wanting to go. I have always had issues with the Jeep shifting rough and hesitating when switching gears. This Jeep doesn\'t even have 25,000 miles on it yet it shouldn\'t need yet another transmission repair!

I purchased this vehicle back in February of 2016. I was unable to drive it for the first three months or so of having it due to it being in and out of the service department of the dealership I purchased it from. Because they were trying to figure out what was wrong with my transmission and fix it. The only so called \"fix\" they could come up with was a programing upgrade that chrystler suggests to improve it. This made no noticable difference. It still shifts very hard in 1 – 3 gears and gets stuck in gear going down steep inclines. Also has hesitation at take off and drops into neutral with no inclination. It\'s like it has a mind of its own sometimes. When I bought this vehicle I was under the impression that the transmission would be fixed under the manufacturer warranty. Because I bought the car with the factory warranty, that obviously means nothing. This is a vehicle that I am terrified to transport my family in because I feel that it will only be a matter of time before this vehicle causes an accident. Try merging into traffic with a transmission that seems to have a mind of its own. You don\'t know if your going to get creamed by another vehicle because your transmission hesitates and leaves you sitting in the middle of oncoming traffic or stays in a low gear not allowing you to get up to speed. Or if your going rear end someone in front of you because your car lunges you forward every time you accelerate. I feel that it is time that something be done about this transmission. As great as my dealership and their service department are, Their hands are tied and are unable to do anything about my transmission because Chrysler seems to think that this is acceptable operation of their 9 speed automatic transmission and are not willing to do anything about it. I have made several attempts with my dealership to resolve this issue and yet I am stuck with a car that has less than 35000 miles on it but drives like it has 350000 miles on it. In my opinion this vehicle should get an award for worst vehicle of the year.

Transmission failure: bad jumping, lurching, banging when accelerating from a stop. Lurching when shifting gears.

2014 Jeep Cherokee jumps very abruptly when changing gears. Almost feels like it gets stuck when accelerating to next gear then suddenly will jump or grab into the next gear. Extremely scary when accelerating from a stop light and your car literary leaps into the next gear. Also the RPM\'s will accelerate but the vehicle is going no where then it just jumps jolting you forward. I feel Jeep should buy back these faulty cars because they are very aware of this problem. When I went to dealership they acknowledged they were aware of the issue but have no answer. I have owned my jeep for a year and I am on my fourth recall. I am not happy about making monthly payments on a faulty vehicle. I am scared to drive my vehicle on a daily basis with my daughter in it.

Since purchasing the car new, it sporadically hesitates when I step on the gas and sometimes it lurches forward. Twice I have almost been broadsided when pulling out onto a highway or changing lanes. I am afraid to drive the car in traffic because it is unpredictable and I came very close to being hit with my grandson in the car last month. Drivers think I deliberately slow down and get angry with me. In my driveway, sometimes the engine just revs instead of moving the car like it is in neutral but I have it in drive. Other times I try to slowly pull up behind a car at a stop sign and the car will lurch forward. It is like the car shifts itself into neutral and it doesn\'t matter if I am sitting still in the driveway or going 70 mph on the highway. I have seen the tachometer rev up when this occurs. I am going to be hit one of these days if something isn\'t done. I asked the dealer if other Jeeps are doing it and he said, \"yes\", but didn\'t offer any solution. There have already been three recalls on this model and year for compromised uconnect computer system, windshield wiper shorting problem and lift gate, but they are not life threatening like the current problem. Please help. This problem occurs at least once a month, but sometimes daily….no pattern or reason. It can be first thing in the morning when I pull out of the garage or the end of a long trip. Usually it doesn\'t last long, but long enough to leave me in the middle of the road or lane change with oncoming traffic. I am 67 years old so this is not good for my heart either…it scares me to death. I don\'t want to drive it anymore, but I can\'t afford to get a new car and it\'s the only transportation I have. The odometer just turned over 21,000 miles.

VIN 1C4PJMBS6EW23780 Jeep Cherokee 2014

When \"Service Transmission\" indicator goes on, vehicle looses power and is not drivable until light goes out. This usually takes several hours before vehicle can be started without indicator light being on. Vehicle was taken to the Jeep Dealership who indicated that the problem was due to a software issue and a update was installed. However, two weeks later and the same problem has occurred. Concerned that this could be a serious problem if it happens as high speeds

Transmission shifting is terrible, slips, clunky, Been to the dealer for software update, didn\'t really help. As soon as I pay it off I am getting rid of it.

Bought car new in March of 2014. Constant transmission problems (hard shifts, lunging forward when slowing down, stalling in now speeds). Have had all recalls and TSB\'s completed. Taking back to dealer next week due to stalling.

My wife driving on interstate 95 in Mass and traveling with my 15 month old granddaughter in the car seat and the car dies to transmission issue to which I just got it back from dealer who said they believe the problem is solved. They also said that Chrysler knows that there are issues and it is a crap shute to fix problem. We are not going to play rushin roulette with my wife and granddaughter.

transmission needs replacing! these ZF 9-speeds are terrible and dangerous. Lack of acceleration while switching lanes, stalling, the transmission will result in an accident

Transmission Problems
Steering Noises

Jeep shuts off when driving. \"Service Transmission\" notice appears then \"Check Engine\" icon appears. Does start and \"go\" again, but shifts hard into 2nd and 3rd gears.

Transmission: shifts rough in lower gears, does not accelerate properly or at all when moving out in traffic, shifts into neutral in traffic and when coming down hills. Reported to dealership service department as vehicle transmission is unsafe. Was informed on service receipt that \"unable to duplicate concern on road test\". And was given vehicle back.

About two weeks ago, as I was driving to work in my 14\' Jeep Cherokee, the cluster read brake to park when I was driving up hill and the shifter was still in drive. When this occurred, the vehicle begin to slow down and came to dead stop in the middle of the highway where the vehicle behind me almost hit me from behind. At this point I put the shifter into park turned off the jeep, turned back on the jeep and drove it. The transmission light went on and I decided to take into the dealership as the jeep is still under warranty. The dealership retained the jeep for about a week, they ran updates and looked at the jeep. They do not why it occurred or if the updates they did resolved the shifting issue. At this point, I refused to drive the jeep home for the concern of my safety that it might happen again.

The transmission goes in and out of gears and causes the transmission to slip constantly. It makes the car \"jerk\" when I least expect it . I feel very unsafe in this vehicle but it is a lease and the dealership will not do anything until the lease is up.

From the day I purchased my 2014 Jeep Cherokee, it has been shifting roughly. I took it back to the dealership the next business day and said something was wrong with the transmission. The service department did a \"relearn,\" whatever that means. It did nothing. They said I had to drive it a while so that it would learn my driving behavior. It didn\'t so I took it back to the dealership again. The dealership did a software update and said to drive it 500 miles before the car\'s transmission would settle down. Again, no change and I took it back to the dealership. The dealership said nothing could be done but I should drive it now 10,000 miles. After 10,000 miles I took it back to the dealership and they said they could not find anything wrong with it. That is the way it is supposed to run. I\'ve driven many different types of vehicles over my life, from dump trucks to Cadillacs and I have never experienced a transmission shifting so roughly or jerking so bad in any of them like it does in the 2014 Jeep Cherokee. This is the first vehicle that I\'ve actually hated to drive and I believe that Chrysler should buy it back. I would be out thousands of dollars is I traded it in.

Transmission faliure

05/14/16 I was stopped at a light and when it turned green I began to go and suddenly It wouldn\'t go and shut down and said \"Service Transmission\" \"Service Park Brake\" \"Pull car over and put in P then desired gear.\" The check engine light and traction control light also came on and would not go away. I was almost rear ended because of this issue and was in the middle of the intersection not able to move my vehicle. I restarted the car multiple times and was finally able to get it moved off the road. The messages about the parking brake and transmission had went away but check engine and traction control would not go off. It was a late Saturday afternoon and I called the dealership and explained what had happen. I was told they were about to close and I could bring it in Monday. I took it first thing Monday morning (05/16/16) and sat there waiting for 4 hours until the service advisor came and told me my Jeep needed some updates and it was fine. I asked to speak to the mechanic and I wasn\'t allowed to and I have to argue with her to tell me what the updates were. I was assured the issue had been fixed with the transmission and parking brake with the updates….Only to have the same issue 2-3 weeks later.

Transmission wont engage 2nd time in a year. Dealer wants to replace the transmission.

Transmission HARD shifts,especially from 1-2 and 2-3. Been in for repair several times. They have told me to live with it!!! Sometimes it snaps my neck it shifts so hard.

Transmission shifting extremely bad – Jumps,hesitates,hard shifts,no response,heavy down shifting from the first month – I have had it back to two different dealers and nothing has changed…VERY DISAPPOINTED!!!!!

The primary safety concern is the rough and erratic shifting between gears. The sluggish and unreliable acceleration and the sudden downshifts are troublesome. I\'ve now been told that I need a new transmission at 12,000 miles.

This vehicle has major problems with the transmission and has since the first day of purchase. There have been 2 brand new transmission replacements alone on this vehicle among several other issues, this one being the most dangerous. The vehicle does not shift properly, change gears properly, makes loud banging noises when moving from park to drive, the RPMs fluctuate, cannot accelerate, when you slow down the car jerks… etc.

The Jeep has long been a preferred vehicle to flat tow (4-wheels down) behind a motor home and the procedure for doing this is described in the users manual. While flat towing the vehicle it will start violently pitching back and forth while the front wheels start oscillating left to right. Imagine driving down the highway and abruptly turning your wheel to the left then to the right. Your vehicle will probably roll over. Thats what is happening to the towed 2014 Jeep Cherokee and it can happen at any time, at any speed and with any manufacturers tow bar. Its not rolling over because the tow bar is preventing it however the energy is passed through to the motor coach causing it to sway and wobble. I drive a 40 foot diesel that weighs 27,000 pounds and is built on a Freightliner chassis and believe me when this happens it is frightening. Im not alone. There is a growing number of people making their way to on-line forums discussing the problem and they have tried many ways to correct the situation. Here is a link to an on-line video that shows the problem – https://youtu.be/0NTDcKrIaSw. This vehicle was traveling at 25-30 mph. The first time it happened to me was at 60 mph and the effects were even more dramatic. The problem corrects itself if you come to a complete stop but it will wobble violently until then. It has happened to me 4 times during approximately 6000 miles of towing and I refuse to tow the car now.

2014 jeep Cherrokee- transmission was replaced within 1 month when first purchased and no further problem for 15 months then while Driving car at 65 the car shuts off with loss of all control. This has happened 3 times in 3 days before and after repairs. A load clunk is heard from the transmission when the car shuts off. Error message reads ” Service transmission and parking brake” dealer says stored code”U0402″ implausible data received from “TCM and P0975″ shift solenoid B circuit control performance.”
Updated “TCM&PCM” to latest software forTSBS 18-031-14 Rev A and 21-043-15
Filed case with Jeep Case#27877752 Hoping this car doesn’t kill us before resolution.

Transmission is totally unreliable and dangerous. Severe hesitation without warning. Over Reving of engine due to transmission miss hitting.

My 2014 Jeep Cherokee which barely turned 1 year old in Dec 2014 and has about 11,000 miles on it continues to have the engine stall on it. I first took it in in early January and I was told that they needed to duplicate the issue. At first the engine stalls only happened when it was 30 degrees or lower outside and the majority of the time it happened 5 or 6 blocks from my home. Later on, the engine stalls when it is 56 degrees or any other degree. The stalls usually happened on the first drive in the morning.
On 1/13/2015, my Jeep stalled in the middle of a busy street. I had no power and the Jeep was stuck in Drive. I was almost in an accident when a big Ram truck came inches of slamming into me. He slid and turned sideways to afford hitting me. I blogged about it on FB because I thought I was going to die. I called Southpoint Jeep dealership in Austin after I managed to get it started and went to work. I was an emotional wreck when I called the dealership. I spoke with the service manager and he told me that I could bring my Jeep in and they would keep it over-night to try to duplicate the issue, but I would have to pay for the rent a car. I explained that it would be impossible to duplicate the issue since it didn’t happen all the time and only at a certain temperature.
After going back and forth I finally asked him if I needed to “DIE” to duplicate the issue. I took the car in on 1/13. I called almost daily and on 1/16 they called and said my car was ready and they only did updates. I told them I refuse to pick it up because I know it was a major computer crash issue and a few updates would not resolve my issue. They then called me back and said the service manager would drive it home and test it again on Saturday. The service manager called me on Saturday and told me he didn’t have any issues and that I could come pick it up. I told them no because the weather environment outside was 70 degrees and it wasn’t the same environment. He said that they would keep it until Monday because the weather would be around 38 degrees.
I received a phone call on Monday 1/19 stating that the engine stalled on the manager and that they had to order a transmission computer replacement. One 1/22 when I picked up my car the battery light came on. They tested it out and I drove it home. I didn’t drive it on Saturday but when I drive it on Sunday1/25, the Jeep stalled again in the same 5/6 blocks away from my home. I took the car back in on Monday. I sent the dealership articles about the issue happening in the Jeep Grand Cherokee but didn’t get any response.
On 1/30 I picked up car didn’t drive it for about a week because I was at a teacher conference. It stopped on me on 2/6. I called Chrysler’s Corp office which I had already been assigned a case manager and she was no help. I asked her to escalate my issue to the next level. I deemed my car unsafe to drive so it has been parked at my house from 2/6 until yesterday 2/10.
On 2/10, I tried to take it to the dealership and they said that they could only authorize a rent a car for 24 hours because they couldn’t just drive it around to duplicate the issue. I asked them if they thought they could resolve in 24 hours what they couldn’t do in 20 days. I called Corp office for assistance and they said I had to wait until someone calls me back in 2 days.
I called three people in Corp US Presidents office and left voice messages on their cell phones. I havent received a response.

So I’m paying a car note and insurance on a Jeep that I’m too afraid to drive because of safety issues of the engine stalling.

Please advise me of my next steps. I have pictures, videos, audio and detailed notes of everything.
Thanks,
Vanessa Jones
[email protected]

If you are basing your next car off safety, stay clear of Jeep Cherokee. If you are basing off of great customer service, stay clear of the Chrysler/Jeep group all together. About 2 months ago, I was driving on the freeway and our car just slowly came to a stop – surrounded by other vehicles going 60+ mph it was quite traumatic. Our dashboard illuminated with a “service transmission” error. We immediately took it to the dealership who told us it was because we needed an oil change and they reset our check engine light.

And then it happened again and once again we were on the freeway. This time we were stuck on a one lane overpass with people almost hitting us each second. The same “service transmission” error came on and we immediately drove it to a new dealership. They kept our car for a few days and when they gave it back – they stated that the error message was because of a software update.

Then it happened again, more freeways and more thanking for the miracle of not dying. The dealership came back saying that our TCM was broken and they installed a new one. They let us know that everything should be working properly now. I ONLY WISH. This issue kept happening over and over again – to the point that we contacted Chrysler customer care and got it escalated to a case manager. We have been in constant communication with the case manager and the dealership and no one wants to help. The dealership says that Chrysler won’t let them touch the transmission and Chrysler says that they never said that. It keeps going back and forth. During this 2 month duration, with no solution in sight, we have had to get a rental car 4 times because they wanted to keep our car for several days.

It’s great to make a $20,000 investment in a brand new car and then have to pay $1000+ for a rental car to use. Our case manager chooses when she wants to get back to us and never follows-up when she says she will. Our multiple pictures of the “service transmission” error does not provide them enough proof. Chrysler is forcing the dealership to duplicate the error until they “possibly” find a fix for our car. However, the problem was replicating after 600+ miles but the dealership only drives it a little a day AND that is only until the gas runs out. If you can only go 450 miles on a tank, how the heck are you going to replicate the issue?

So now our car has way more miles on it, we are out more than $1000, and I’m scared to death anytime I drive the car. It’s happened to my fiance a couple of those times – some of those times with children in the car. And my only thought is will Chrysler only help us when something bad happens to one of us – because providing unfit and unsafe cars to your consumers is a great liability.

sat down with salesman and sales manager at Bossier Chrysler at Hillsboro Tex. and ordered 2014 jeep trail hawk went thru order form that listed several groups to be included with this vehicle, included in the literature with those groups included leather COOLED SEATS (convience group) and under the technology Group the charging pad for electronics were listed. When I received the jeep, these two items were not included. Salesman, and sales manager and I thought there would be no problem getting this rectified. They called factory rep and was told these items were not available for the trail hawk. We looked into their adversement and order forms on line and these items had been taken off from the time we ordered the jeep till it was received. I feel like I have flimflammed by Chrysler- Due to health reasons I cannot sit on plain leather seats without the cooling or I will get severe heat rashes. I would not have ordered this model if I had known the air cooled leather seats were not available. Sales person and sales manager will testify that these items were listed when the jeep was ordered. Now Chrysler says they are only available on the limited and sport models. I believe Chrysler should install these two items, or pay for an aftermarket source to install these two items. If you cannot help me please advise me where to go next. I am having no luck with Chrysler . They ask me to show them proof in written form and it has been taken off their internet connections and electronic order forms that the dealership uses. The salesman and sales manager will testify that this was so.

Just got gas, stopped at the gym, started jeep, drove out of parking lot then the jeep randomly went into neutral and dash said vehicle needed to be put in park to shift gears, i put it in park, then into drive and didn't shift into gear, put it in park, turned off the jeep, then didn't want to start, after 3rd try it started and shifted into gear. drove it for about 2 miles, parked at a store, let it set for 20 mins, first try didn't want to start, second try it did. been driving fine for the past couple days. having a vehicle randomly shift into neutral while driving is a major safety issue.

The contact owns a 2014 jeep cherokee. the contact stated that just before attempting to start the vehicle, she became aware that the brake light indicated that the parking brake was engaged was illuminated even though the parking brake was not activated. upon starting the vehicle, the contact became aware that the parking brake was engaged and failed to release. no warning lights were illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic parking brake control module. the contact was informed that there was excessive water in the rear cargo area interior panel where the epb control module was located. the vehicle was not repaired. after investigating the failure, the contact related the failure to technical service bulletin: 08-060-16. the manufacturer was not notified of the failure. the failure mileage was 77,000.

Electronic parking brake module failed and locked up the brakes while in motion in the parking lot, inspected the rear hatch and it is soaked. the epb module was soaked and corroded along with whatever modules are in there.

Ptu transmission went out at 83000 miles i’ve been fighting to get it fixed

Ever since i purchased the 2014 cherokee sport it has always shifted really hard with heavy jerking/sticking while shifting in 1, 2, 3 gears from a stationary to cruising position. in city streets and highways. dealership flashed software several times in the first few years which only provided a temporary solution as the issue continues to occur to this day' february 2021. i am out warranty now so i hope dealership doesn't charge me to get my jeep flashed again for the same issue. we shall see.

Vehicle shuts off with all lights flashing if i don't change oil before 2000 miles. this happened to me the first year i had the car and i was almost killed on the parkway. burke auto said it was a software update. then it happened four days later i was able to get it to the dealership right down the road that i live but couldn't go over 15 mph and it shut off twice in two miles. then when i got the car there it happened to one of the technicians and scared the crap out of him and he said he wouldn't drive this car. but no one did nothing.. now today i almost was in a accident at the food store because the transmission wouldn't stop and then the whole car stopped. it was brought to burke auto group on stone harbor blvd. cape may courthouse nj as they told me today they can't get to it and it's going to cost $$$$ then they let me walk home in the rain. i have had jeeps before and they are great cars but this one is going to kill me. please help with this matter sense i can't get no help here. the car is at burke motor group in cape may courthouse. sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Vehicle has begun losing power when accelerating. there has already been a recall for this, but it does not appear that my vin is included. this occurred twice while accelerating on a highway

I was driving like usual and when i got home and i was parking on my driveway the 'service shifter' appear on my screen and my vehicle was still in motion but stop completely when that warning came on my panel.

The oil filter adapter module that has a cooling feature that has a 75,000 part shortage currently is faulty in my vehicle. again, no one can get this part and it's currently at 75,000.

Air bag warning light turned on haven't been able to fix yet. passengers seat bearing on track broken. front end noise when turning has been in dealer multiple times and haven't been able to fix sounds like rubbing on something crinkling sound.

Electric parking break automatically engages on it's own while driving or when i stop and does not disengage.

Check engine light gave a code p0520 so an oil pressure switch was installed and a front crank seal so that was replaced at vehicle mileage 51,722. 2014 trailhawk still leaking oil so oil pan gasket repaired. still leaking oil so different mechanic ordered an oil filter housin component to fix. he said many oil filter housings in jeep cherokees have had these replaced!! smelled oil while driving and saw oil drops on garage floor. these oil filter housings should be recalled and i should be reimbursed. i've spent over $1500 to fix an oil leak because mechanics misdiagnosed. dealership mechanics should be aware of these inferior parts!

Car while running or driving just stalls for no reason. all electrical goes out as well. also might just not start - essentially dead. open front door and close it and the car starts again. it happens intermittently over the last 3 months. mechanics are all over the place on the cause.

I was driving and stopped at traffic light and notification popped up saying "shift gear to park (p) and to desired gear". after performing that and when i went back to d all power went away and car started rolling backwards (there was a little slope). so i went to park again and tried it once more, power came for 3 seconds and went out again.

Service shift it been come on my speed are jumping car speed by it self and the dealership fail to fix my problem now it unsave to drive like this whith my family

Vehicle goes to natural or won't shift very dangerous happen on highway then computer says to service transmission. have to come to complete stop set to park to reingage drive has happen more than 10 times not driving vehicle too dangerous have had towed 3 times

I find it very hard to believe when i enter my vin on your site it shows no recalls for this vehicle but when i enter my vin on mopar.com it shows about 4 recalls and three campaigns. my vehicle stalls while driving and it's unsafe for my kids. i got the issue 'repaired' and the car stalls even more, there is a huge thump in the engine when i switch gears from park to revers or park to drive. yesterday when i went to turn my car on the start button got stuck and the car did not turn on, my husband replaced the battery and got the car on but now the car won't turn off.

The first complaint is when the car was overheating and it needed a new transmission which was covered under the power train warranty. the second was when the car would have difficulty accelerating, and the main incident was when i was on the freeway (westbound 80 in hercules, ca) and the car would not accelerate beyond 60 mph so i needed to exit and when i was able to safely park the car, it died on me and i had to have it towed to the dealership, costing me over $2500 in repair regardless of the fix a couple years ago. this most recent incident occurred when at a stop light (antioch, ca)the car started shaking about to the die and the screen read 'must place car in park.' after placing the car in park the car started up again, but at every stop the car would shake. most recently (concord, ca) an alert came on the screen 'service shifter.' after doing my research i was informed that my car may have been a part of a recall affecting the engagement of the gears. bringing it to the dealership i was told it was not part of the recall, but am still concerned about the vehicle shifting gears, or lack thereof. i have documentation of the repairs and complaints, but do not have access to them right now. if needed i can provide them.*dt

My son was driving and rear ended someone. his airbags did not deploy yet the vehicle showed an alert on the dash stating the airbags had deployed. this happened driving straight on a city street.

While driving my car suddenly seems to lose power and stop and on my dash it says must placed for on break to shift into park. as i am driving down the highway or through an intersection i am not trying to put it in park and it has caused me to almost getting rex a few times. i have taken it in to be repaired several times and no one can find anything wrong with it. this has been going on for several months and normally happens to to three times a month. i will only put the most recent date below

Parking brake locks up randomly and can't move vehicle. water leaking in and corroding parking brake module.

The contact's daughter owns a 2014 jeep cherokee. the contact stated while driving various speeds, the accelerator pedal was depressed however, the vehicle stalled without warning. additionally, shifting into reverse, the accelerator pedal was depressed and the vehicle stalled. the accelerator pedal was depressed several times and the vehicle lunged backwards and the rear bumper was scratched. the contact stated that several warning lights and false safety reading intermittently flashed on the instrument panel. the contact stated that his daughter had taken the vehicle to north star dodge chrysler jeep ram fiat (7242 san pedro ave, san antonio, tx 78216) where the vehicle had been serviced under nhtsa campaign number: 19v447000 (power train) however, the failure persisted after the recall repair. the manufacturer was notified of the failure and informed him that there were no further recalls on the vehicle. there was no further assistance provided. the vehicle was not repaired. the failure mileage was approximately 160,000.

Rear right door handle just falls off when trying to operate the door, preventing entry into the door. many complaints online about this defect.

The contact owns a 2014 jeep cherokee. the contact stated while driving at various speeds, the vehicle shifted into limp mode. the contact stated that the check engine and the abs warning lights were illuminated. the vehicle was taken to a local dealer but was not yet diagnosed. the vehicle was not repaired. the contact was relating the failure to nhtsa campaign number: 19v447000 (power train). the manufacturer was not informed of the failure. the failure mileage was approximately 70,000.

Approximately may 15th 2021 the start/stop button started to malfunction causing the vehicle to not go into park. i called the jeep dealer to set an appointment and brought the vehicle in for repairs on 6/1/2021. the service manager mentioned that there was a recall on jeep cherokee models but i still had to pay to have it repaired. as i see it as a safety concern by the nhsta, i believe it should have been covered at no expense to me.

1)vehicle sputters & says i cannot change gears manually while driving. to put the vehicle in park then shift to neutral. 2)warning light message to “service shifter”. 1)this usually happens after/while stopped at a light. has happened 3-4 times in the past 6 months. 2) this light comes on every time i drive it.

Vehicle starts to hesitate and shake during acceleration and then the service gear shifter light come on and all the red lights on the gear shifter turns red.

Much like other recalls for ptu's on similar models in the same year, mine is having problems with the power transfer unit (ptu) rumbling from the rear while decelerating and applying the electric brake automatically. i feel the manufacturer made a band aid change to the programming by applying the electric brake rather than being forced to replace the faulty ptu in a safety recall. ultimately this puts my safety at risk and leaves me financially responsible for a faulty ptu. this problem is described in the website below, which led me to this form: https://www.mrblaw.com/blog/2020/06/jeep-recalls-cherokees-for-dangerous-fault-in-power-transfer-unit/

The contact owns a 2014 jeep cherokee. the contact stated that while the vehicle was decelerating, the vehicle stalled with the check the transmission warning lights illuminated. the vehicle was not diagnosed nor repaired. the manufacturer was informed of the failure and referred the contact to a dealer for assistance. the failure mileage was approximately 128,388.

Every time i fill my vehicle up it stalls 3 or 4 times in the middle of traffic

Had just filled gas tank (1st time since we purchased the vehicle on 6/9/21). stopped at traffic light. engine quit and dashboard message advised to put car in park and push start button. car started but quit almost immediately. while in park tried to rev engine, but got minimal response. when traffic light changed, proceeded forward. "transmission service needed" message appeared, and d (drive) on gearshift and on dashboard started blinking. check engine light was, (and remains) on. car quit 3rd time, same "transmission service needed" message appeared. when i got home, put car in reverse to back into driveway, got aloud clunking sound. shut off engine and kept it off for 30-40 minutes. started the car again and took it around the block, but none of the previous issues repeated.

Every time i fill up with gas, the car dies a few times while driving away from the gas station. sometimes at high speeds. the "shift to park" notification comes on and i have to pull over, shift to park and shift back into drive. this happens a few times and then goes away until the next time i fill gas.

The contact owns a 2014 jeep cherokee trailhawk. the contact stated while driving at various speeds, the vehicle would lose power. the contact also stated that the vehicle would not accelerate when the accelerator pedal was depressed. the contact stated the service 4 wheel drive warning light was illuminated. the vehicle was taken to a local dealer where it was diagnosed with the control module needing to be replaced. the vehicle was repaired but the failure still occurred. the vehicle was then taken to another dealer a month later where it was diagnosed with the power transfer unit needing to be replaced. the vehicle was not repaired. the contact was relating the failure to nhtsa campaign number: 20v343000 (power train). the manufacturer had not been informed of the failure. the failure mileage was approximately 65,000.

The contact owns a 2014 jeep cherokee. the contact stated while attempting to shift gear, the vehicle made an abnormal sound coming from the gear selector. the contact stated that the transmission warning light was illuminated. the vehicle was diagnosed but not repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 19v447000 (power train) however, the vin was not included. the manufacturer was informed of the failure however, no assistance was provided. the failure mileage was approximately 108,000.

The contact owns a 2014 jeep cherokee. the contact stated that after filling the fuel tank, the vehicle would stall. the vehicle was restarted, and functionality returned. the contact stated that there was no warning light illuminated. the vehicle was not diagnosed nor repair. the manufacturer was informed of the failure and informed the contact that the vin was not under recall. the failure mileage was approximately 106,000.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 20v343000 (power train). the vehicle was taken to a local dealer for the recall repair however, the contact was informed that the power transfer unit was already destroyed. the contact stated there was no warning light illuminated. the vehicle was not repaired. the dealer informed the contact that he had to pay out of pocket for the repair. the manufacturer had not been informed of the failure. the failure mileage was approximately 160,200.

Oil leak at oil filter housing causing oil to leak on hot engine components and leave oil on ground below vehicle.

Twice now the vehicle shifts into neutral without notice. it has had two programming upgrades but the problem persists. the "sevice transmission" warning appears and the idiot light also comes on. i have had to coast to the side of the road, put it in park, wait approximately a minute and it will engage but it is in 4th gear only! it will not go though a shifting sequence. i have been able to limp home and park the vehicle. next day when started all seems normal???

3/1/2021: rough idle and overheating after filling up gas tank that morning upon arriving at work. jeep had problems when leaving work at roughly 1630. idles poorly, very rough and dipped from 900 rpm down to 200 rpm while almost stalling. i decided to drive home and thought it may be a little water in the gas from filling up that morning on macdill. ran rough on the way out of macdill. at the home depot traffic light, the transmission would not engage and i had to switch to park and back into drive. once onto gandy blvd the temperature started to overheat. i turned on the heater to act as a second radiator and decided to shoot for jeep dealer in st. pete. i made it there and caught a ride home with wife's sister. dealer drove jeep on tuesday a total of 23 miles without any temperature above 202. told that lot boy and service supervisor drove it. no charge since st. pete jeep couldn't find any faults. i had wife take me to pick it up. on ride home got up to 207. no rough idle. ***rough idle and stalling while driving in traffic continued. noticed this always occurred after filling gas tank up to full*** jun 29, 2021: got gas again at macdill monday morning upon arrival at work. monday afternoon car ran terrible. remote start stalled before i got to jeep. started up again when i got to car and engine ran rough. nearly stalled several times. engine almost stalled at final left turn while heading to gate. transmission indicator flashed again and transmission failed to work. display showed to place in park to select drive. had to coast up onto median to keep from blocking traffic when engine started to stall again when light turned green and i proceeded through light. occasionally ran rough all the way home for the 43 miles and 1 hour drive. this time there was no significant overheating. just went up to low 200s. decided to submit a nhtsa complaint since dealership said they wouldn't be able to find anything wrong if no check engine light came on. dangerous

2014 cherokee limited with a 2.4l i am the original owner, and have had all services done. car is in good shape. this is now a persistent problem each time i refuel. within a few minutes or miles, the car engine will stall, tell me that i have to put the car in park to restart. this is extremely dangerous and has happened to me in the middle of intersections or driving down a street. i fill the tank, i don't overfill it. when the pump clicks off, i am done and don't add more. then i drive off and for about 5-10 minutes, i am at risk of the car stalling. i have had it happen while driving, and more often when i stop at a light. it will restart. but this happens only after i refill the tank.

Myself - along with thousands are having the dreaded p0520 code come on!!! there is a tsb (has been one for 7 years) for this problem! yet, since it seems to fail right out of warranty - thousands are being affected. previously-the 2014 jeep compass suv is among the 522 vehicles recalled by chrysler alongside the 2014 jeep patriot suv, 2013 dodge avenger, and chrysler 200, all of which are equipped with 2.4-liter engines that are touted to have engine oil pressure loss issues that may lead to sudden engine stall or failure because of this same oil pressure switch issue "! yet no recall on 2014 models when the issue is so widely well known!? problems --large oil leak, could have gone on fire or seized the engine. turns out the oil filter housing assemble was cracked which seems quite common in this make, mode and year. the oil filter housing is cracked and it is a known issue with my vehicle. one morning there was a large amount of oil under my vehicle. at this time there are so many open issues with this defected part that i am unable to get this part cause there are 5800 people in line before me waiting for this part. i am unsure where to start to have this recalled but i would like to move in the direction of having that done. please help! i read online that there was a possible petition started for this very issue. it all begins with the oil pressure sensor circuit (http://www.sequentialtaillights.com/dodge/sb_pdf/tsb_lc_0803414a.pdf) please recall this issue! make jeep replace these immediately at their cost! next -- take a look at how many jeeps of this year, make and model have loud ticking coming on! my jeep has developed the 3. 6l penastar tick. i noticed fca extended the warranties for vehicles equipped with the 3. 6l penastar v6 but for my model they stopped in 2013. how can i get my year added to that warranty since it developed the same problems as the previous years??? also - front wheel issues constantly! replacements!

The car goes into neutral while driving and loses power. has happened more than 10 times. this has resulted in twice on the freeway and almost caused an accident. i have taken it in to be repaired and they stated it was a software issue.

Transmission error p1dcd caused car to get stuck in neutral and became undriveable. had to pull over on highway, shut vehicle off, and wait several minutes before the transmission started working again. this has happened multiple times. jeep service center repairs don’t fix issue.

Vehicle's transmission has shifting issues, occasionally says service shifter light randomly no real indicator what causes that to come on. car doesnt like to go when gas pedal pressed, stutters shifting erratically and bucking forward.

Vehicle completely shuts off at random times without warning when lowering speed or after coming to a complete stop and sometimes battery light flashes sometimes when this happens. will then put it in park and push to start ignition and it starts back up. owned the vehicle for only a month and has happened on 5 different occasions. steering wheel has locked up when it unexpectedly shuts off and was unable to steer and get off on the shoulder of the road and was almost struck from behind. on several other occasions at a stop sign when i go to take off vehicle won’t move and the main screen then says “shift to p then desired gear” while the red light is flashing next to the d on the actual gear shift, although vehicle doesn’t completely shut off when this happens. i have to put in park then shift gear to d to take off again. i am fearful of an accident, injuring myself and family or anyone else on the road. vehicle was taken back to dealer however, the problem was not reproduced by the dealer.

I have already completed my recall v69 in 2019 but it seems like it didn’t solve the serious glitch in my jeep’s clutch system .. yesterday while i was driving in glenmore trail in high speed traffic my vehicle shifted automatically to neutral and threw a error code of p1dcd , i am very disappointed and terrified as i lost power instantly and could have crashed …i kindly request you to contact jeep on my behalf and ask jeep to replace the transmission and clutch system .i just have very low miles (20828 miles) on my jeep thanks

Vehicle will lose all power and not move and the service 4wd light will come on the dash. this usually happens when pulling out of the parking lot. i have almost been hit 3 time due to this issue. i have taken it to the mechanic and the dealer both said it was a faulty ptu. my mechanic found the service bulletin 21-017-21 rev a. i had to make the dealership find this tsb but nobody wants to warranty this vehicle.

The transmission shifts into neutral when coming out of a rolling stop. the transmission pauses 2-3 seconds before shifting into gear. this is very dangerous when entering an intersection with other traffic.

The transmission has stopped working twice. jeep fixed it and 36,000 miles later it is going out again. it intermittently stops and then lunges forward and stalls when idling. no check engine light is on. by this stopping and starting im lucky it hasn't stalled while turning and got hit.

Water leak due to design flaw causes corrosion to wiring and parking brake module. parking brake locks up sporadically. confirmed by dealership.

The power train experienced a catastrophic failure while driving it and i almost lost control. an extended warranty was issued from the manufacture for 8 years and 150,000 miles. i am within the 8 years but over the mileage and the manufacture won't honor the warranty. this vehicle has had issues with the power train constantly since i bought it and for it to fail like this seems to be a manufacturing defect.

My entire car stalled on me without warning in the middle of the road while driving and showed a “put in park and then shift to desired gear” message. after multiple attempts it finally turned back on helping to get me into my driveway. if somebody would have been driving towards me i would have been hit. after this, i went on a test drive with no warning dash lights illuminated, my car wanted to stall and was sputtering awfully after about a mile. dash lights illuminated with a check engine light, service transmission, my traction control turned on and my selected gear (drive) was blinking a (d) on my dash. it was driving very slow. the dealer i bought it from had it towed and they “found” it was a “loose battery connection”. i do not believe this. after checking multiple forums and reviews for this exact problem i am now devastated and beyond scared to drive my jeep. i have read multiple reviews of this happening with these exact vehicles on interstates. my safety and others was put at risk by my car stalling in the middle of the road. if i continue to drive this jeep lives could potentially be put at risk if i am on busy roads and it stalls. no warning signs or lights appeared before this incident.

The contact owns a 2014 jeep cherokee. the contact stated while driving 60 mph, an abnormal grinding sound was coming from the engine as the vehicle independently downshifted. the contact also stated that the 4wd warning light illuminated on the instrument panel. despite the failure, the contact was able to resume normal driving operation and drove the vehicle to the dealer. the contact was informed by the dealer that the transfer case had failed and needed to be replaced. the contact stated that the same failure had occurred with her vehicle prior, however, the vehicle was serviced under nhtsa campaign number: 20v343000 (power train) which she linked to the recent failure. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 79,000.

Vehicle's transmission has shifting issues. car doesnt like to go when gas pedal pressed, stutters shifting erratically and bucking forward. does it every time is it is driven.

The contact owns a 2014 jeep cherokee. the contact stated while coming out of a complete stop, the vehicle shifted into gear incorrectly causing the vehicle to jerk forward. the contact stated no warning light was illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not informed of the failure. the failure mileage was approximately 129,000.

The vehicle, a 2014 jeep cherokee trailhawk presently has 80,000 miles. the vehicle has every option available including keyless entry and start. the problem is intermittent and has been for over 5 years. occasionally i get a “key fob not detected” message on the center screen, while one or sometime two key fobs are in the vehicle. sometimes it happens when i first enter the vehicle and try to start the engine. when this happens i must press the start button with the key fob. some time it happens while the engine is running and the key fob is still in the vehicle, when either the driver’s side door or the front passenger door is opened and closed. if i am stopped and someone opens and closes the front passenger side door, the message appears and regardless of the situation around the vehicle, i must shift the vehicle into park, turn off the engine and restart the engine by pressing the start button with the fob. sometimes i must unbuckle my seat belt so that i can retrieve the key fob from a pocket. years back while the vehicle was still under warranty the dealer insisted that the issue was key fob battery related even though i had the same issue with both key fobs with new batteries. i strongly believe the issue is software related. the vehicle has all the latest software updates installed. i have been thinking of trading-in or selling the vehicle but i am concern that this safety issue will have a negative effect on the value of my jeep.

Service transmission light and service parking brake came on vehicle gets stuck in neutral will not shift to park or drive when in drive will not shift into overdrive will run at 4,000 to 4,500 rpm at 60 mph

My car shifted to neutral when driving.

The contact owns a 2014 jeep cherokee. the contact stated that the vehicle was making abnormal rattling sounds while driving. there were no warning lights illuminated. the vehicle was taken to the dealer who diagnosed that no issues were found. the contact stated that the abnormal sounds became increasingly louder while driving. the vehicle was taken to an independent mechanic who diagnosed that the power transfer unit had failed. the manufacturer was notified of the failure and informed the contact that they could not assist since the vehicle was out of warranty. the vehicle was not repaired. the approximate failure mileage was 85,000.

My car should fall under the safety recall w47. and the nhtsa recall campaign 20v343. the dealer cleared my car from its recall flag by updating the firmware programming but this did not fix the problem. i paid for a diagnostic ($220) at jeep santa monica and they concluded the ptu is faulty and needs to be replaced as the current one is faulty. dealer is aware that this is a known problem and that there is a recall campaign for it but refuses to pay for its repair. the car is unsafe to drive.

My daughter was driving and the parking brake automatically came on and locked up the wheels and caused her to run off the road and hit a mail box and slide into a ditch

Error codes u1120, u1110, and u0121 all appeared at the same time. car became undriveable while driving on the highway. had to pull over with lost power and stop on the side of the highway. tried to get the car started again and upon reignition the car cycled between air bag and transmission warnings. the car could not drive without reaching 7000+ rpms at 5 mph. ended up deserting the vehicle and had it towed to the nearest jeep dealer. this is the 4th time the vehicle has broken down on the highway.

Transmission shifted from d to n by its self as i was driving. luckily hadn’t gotten on the highway yet. a minute later i would have been in the highway when it did it. it said “shift to p” the. it said to service transmission and a number of other things then would not shift after i finally got it to engage. this is the second or third time this has happened! when going around a bend on a highway doing highway speed if i hit a bump i get a very bad vibration in the steering wheel and it makes the car swerve to the point of possibly wrecking. have taken it to dealership (jeff wyler batavia oh) for the same issue numerous times and they say they can’t find anything every time but there is clearly something wrong with it! i used to stand behind jeep. i no longer can. within a year of me owning it i’ve replaced oil cooler gasket, timing gasket, rear diff gasket, and rear axle seal. it had only 80k miles when i had to replace all of this! now to see what the hell is going on with it now! do not buy a mopar vehicle! i highly suggest honda, hyundai, or toyota!

This 7 year old car has an electronic parking break which automatically turns itself on and cannot be disengaged without towing the car to the dealer. this is because this 7 year old car has a common internal leak that soaks the left wall in the trunk and the spare tire component. the left wall of the trunk is where the ecu (computer) that controls the parking break lives and it is water damaged. i'm not sure if this is the best place to report this. if there is a better place please let me know? is it legal to sell a car that becomes non functional and moldy from hidden water damage after only 7 years, then charge to fix it? this problem is common and i think it needs to be a recall. we live on an island and this will cost over $1500 to fix? there is no way to manually disengage the parking break. is it safe to have a water damaged computer automatically engaging your parking break? do these electronic parking breaks count as having an emergency break for the purposes of stopping a car on an icy hill when the breaks fail or to take a road test for the safety of the instructor? is it legal in massachusetts that to replace this ecu requires a diagnostic scan tool to align the proxi configuration data which most small local mechanics do not have?

While driving the vehicle on september 22, 2021, the 4 wheel drive light flashed on then stopped, and then began to flash consistently. the vehicle began to shift out of gear on its own accord and lose speed without warning while driving on the interstate. the vehicle was taken directly to landmark jeep on september 22, 2021. the dealer diagnosed a faulty ptu in the transfer case, due to a computer glitch. i was told that they could not fix the glitch without replacing the whole unit at a cost of $4,100. i was told that my jeep was not under your recall. jeeps of the same year that have this fault are currently covered under recall nhtsa 20v343 and nhtsa 20e037. my vin has the same exact safety issue and your recall should be expanded to include all affected vehicles. my vehicle is available for inspection.

In the middle of driving the car engine will turn off/shut down flashing that the transmission needs to be serviced, place the car in park. once in park, the car will struggle to turn back on. this has happened on freeways, stoplights, turns. i have had it serviced twice now with no resolution. this becomes a safety issue because it puts myself, and others on the road in danger if the car comes to an unexpected stop. there is no light that turns on until the moment the car begins to shut down. the transmission light will stay on for the remainder of that drive. once the car has been off for a small amount of time, the light will not appear again until it has another episode.

On 1 occasion vehicle went forward while in reverse. on several other occasions vehicle has shut off while driving, and displayed engine overheating on dashboard

Slippage in the power transmission unit. no control over the movement of the vehicle. there was a recall of the ptu . the ptu was replaced at the dealership. there were no warnings, symptoms, or messages prior to the incident.

I was driving on the freeway when all of a sudden there was a clunk sound and i started to slow down. i thought it slipped in to nueral. i checked for that but was still in drive. i started to slow down very quickly from 60 mph the speed limit to about 30 miles per hr. cars were coming up quickly and i was worried about getting rear ended. i pulled to the shoulder with cars going 70 plus mph and was even more worried. i started to drive again and it started again to slow down. then the “service transmission “ light came on. at that time i called for a tow truck and had my jeep cherokee towed to the jeep service shop closest to us. the dealership “university auto center” in ellensburg, wa. confirmed later after checking it out and said something was terribly wrong with the transmission.

According to the driver and a local dealership, while driving down the highway, the transfer case failed and the underside of the vehicle caught fire.

The contact owns a 2014 jeep cherokee. the contact stated while stationary, the vehicle stalled. the contact was able to restart the vehicle but was not able to shift the vehicle into drive. the contact stated that the service transmission, service parking brake, and low tire pressure warning messages were displayed. the vehicle was towed to the residence. the vehicle was not taken to a local dealer. upon investigation, the contact associated the failure with nhtsa campaign number: 20v343000 (power train) however, the vin was not included. the manufacturer was not informed of the failure. the failure mileage was approximately 130,000

Ptu code showed up on my vehicle causing issues with the power train 4x4. this was a recall before i purchased the car and “fixed” but seems to be an issue again.

The dealership said the recalls wouldnt affect my vehicle but they had to replace the tcm. the tcm needed to be reprogrammed but i ending pay for a whole tcm. i don't think this is fair and i want to know how i can get mopar to pay for it.

When at a stop, car will dart forward even when i have foot on brake. narrowly missed car in front of me. it does this everytime i stop.

So i took vehicle in for recall because transmission was getting stuck in neutral and i wanted them to reprogram tcm for update to see if that helped. he stated that no recall was needed but he replaced tcm which is costing me 1500.00. if they couldn't reprogram tcm am i paying for a replacement?

Transmission shifts extremely hard not only while driving, but while foot is on break - feels as though someone is rear-ending you. the vehicle wants to launch on it's own. i've taken it to the dealership several different occasions. the last trip to the dealership for the problem, the service manager felt what i was describing when he drove it - however, because no codes have popped up they are unable to fix and diagnose the problem as they do not know what is causing it. no warning lights come on, no messages. this occurs daily while driving my vehicle. it's very unsafe as i have come extremely close to hitting the car in front of me.

I tried to start the parcked car by moving the stick shift in driving position, but the car didn't start. the car made a cracking sound when i tried to start it second time. sonetimes when i slow down to a speed lower than 60 mph, the car tries to stop. i did not take the car to a dealership to be cheked.

Gas cap warning light. the night it appeared, got gas filled up the car gas tank. put cap back on tank , pulled out drove approx. 1/4 mile car completely shut down at a red light and has several times. i ask dealership about it. they cleared code. said i could buy a new cap i did. did not help. have it at mechanics today for testing. he thought there was a recall for this problem but i did not find one.

The contact owns a 2014 jeep cherokee. the contact stated that while operating the vehicle, the vehicle independently shifted out of the drive and lost motive power. after restarting the vehicle, the vehicle operated as intended. the vehicle was taken to the local dealer who was unable to duplicate the failure and no repairs were performed. the contact indicated that the failure persisted. the manufacturer was not notified of the failure. the failure mileage was 80,000.

Service shifter warning light

Car shifts before 3rd gear

I put the 2014 jeep cherokee latitude in reverse backed up . tried to shift to drive . it stopped at neutral and stuck . would not shift into any gear . the motor wouldn’t rev or anything . and could not turn engine off . had to disconnect battery there was (p) light on , the check engine light, traction control light .

My car kept going on neutral last year all of a sudden while driving and we did not know why. we took it to the dealership and they told us everything looks fine. today i saw there was a service transmission error showing and when i did further research i saw that many other 2014 jeep’s had this same issue.

The contact owns a 2014 jeep cherokee. the contact stated that upon opening the tailgate, the tailgate failed to stay open and landed on the contact without warning. the contact did not report any injuries. the contact took the vehicle to an unknown dealer where the parts were ordered for repair. the manufacturer had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was 155,000. the vin was not available.

The contact owns a 2014 jeep cherokee. the contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. the "service transmission" message was displayed. the cause of the failure was not determined. the local dealer and manufacturer were not yet notified of the failure. the failure mileage was 86,000.

Emergency brake locked into on position and will not release..park malfunction indicator lamp came up and stayed on..i told dealer there was a service bulletin(08-060 -16)out on it and of course he never heard of it..in my research i found it was a common and very dangerous issue on jeep cherokees because of water intrusion into the connector inside the vehicle ..this should be a recall not a bulletin in my opinion..

On several occasions returning from montana to missouri, while flat towing our cherokee behind our motorhome, when driving on uneven pavement (typically when entering construction zones) the jeep goes into a terrible wobble which can only be haulted by completely stopping. on one occasion there was no shoulder to pull off and with only one remaining lane of traffic, we stopped all traffic behind us to remedy the situation. only by the grace of god where we not involved in a collision or the cause of one. i have just learned in researching this site, that this has been a known and ongoing problem. jeep needs to be forced to at minimum send warnings to all owners where this potential problem exists.

The contact owns a 2014 jeep cherokee. the contact stated while at a stop light, the "service parking brake", "service transmission" and "shift to park" appeared on the instrument panel. the contact also stated that the parking brake was not engaged however, the parking brake light illuminated indicating it was engaged. the contact stated that she shifted gears to drive and a message appeared on the instrument panel indicating to turn off and to restart the vehicle. the contact stated that when she restarted the vehicle, the check engine warning light illuminated along with other warning messages. the contact stated that she was able to drive the vehicle at 60 mph. the vehicle was taken to the independent mechanic for a diagnostic test however, it was not diagnosed as the obd reader was not reading any codes. the dealer was notified of the failure and referred the contact to the manufacturer for recall information. the manufacturer was notified of the failure and advised the contact that they could not assist because her vin was not included in a recall. the vehicle was not diagnosed or repaired. the approximate failure mileage was 104,135.

The vehicle shaking stop it by itself and acceleration stars slow takes longer for second gear then pushes back and forth as it’s getting fast or to a stop

The contact owns a 2014 jeep cherokee. the contact stated that while driving at an undisclosed speed, the brake pedal was depressed however, the brake failed to engage. several unknown warning lights were illuminated. the vehicle was taken to the local dealer where it was diagnosed, and the contact was informed that the electronic parking brake needed to be replaced. the vehicle was repaired however, the failure recurred. the vehicle was towed to the same dealer and the contact was informed that the parking brake module was corroded. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 109,000.

After filling the vehicle up with fuel there is a good chance the you will experience shutter, stalling or even have engine failure. this has happen in the filling station parking lot and in main traffic. luckily i live in a small city and have been able to move to safety when it has happened..

I experience a loss of power while driving and a message pops on the screen telling me to put the jeep in park then back into gear but i can only get it to go back into gear and drive after parking and restarting it. the park function seems to go out as well and i have to use the parking break to stop from rolling away uncontrollably and while i'm pushing the break to the floor there are awful griding noises coming from underneath the jeep. i've experienced these issues with and without a check engine light and once before the low battery voltage light came on and a day later turned back off. the check engine light also came on and the jeep lost power while driving the day after an oil change but does it randomly other times too. no car shops can figure out what it wrong and the dealership i bought it from wants to charge me just to look at it. please help i'm a single mom and need safe transportation!

I was driving on the highway approximately 60mph, suddenly the service 4wd light appears. i took it to a jeep dealership service center and diagnose and needed a 2 speed transfer case unit. it was replaced costing a little under $3000. the problem was not fixed and garage said it was misdiagnosed and still doesn’t know what’s wrong. now the vehicle stalls while i’m driving and will not start immediately. i’m afraid this is going to cause an accident! also it will have a sudden acceleration or a delayed acceleration while driving or when moving from a complete stop. this is very scary!

The contact owns a 2014 jeep cherokee. the contact stated while driving approximately 30 mph, the vehicle stalled. the contact stated that the power train warning light was illuminated. the contact pulled over and restarted the vehicle. the vehicle was not taken to a local dealer to be diagnosed. upon investigation, the contact associated the failure with nhtsa campaign number: 16v529000 (power train) however, the vin was not included. the manufacturer was not informed of the failure. the failure mileage was approximately 104,000.

This vehicle has a known issue that has been ongoing for years. if the gas tank is filled (but not topped off) the car will stall when you begin driving when it sits idle at a traffic light or stop sign during the first 30 minutes of use until some gas burns off. when this car was purchased used in dec 2017 it happened immediately after the first full tank. when idling or right as you step on the gas the car starts “puttering” and stalls. a message states something like “put car in park and restart”. the only way to restart the car is to put it in park, turn it off completely, and restart it. the when you try to go again, it might stall or it might not. this can happen over and over again. when we determined what was the cause we got in the habit of not filling the tank completely, but sometimes you forget. then as you start driving, it stalls…multiple times. this is an extremely dangerous situation to be in when the car stalls in the middle of an intersection and will likely end up causing a fatal accident. during a recent recall appointment at jeep service department, the car stalled as i was pulling into the service department parking lot, so they first hand experienced the issue…in fact the service advisor had trouble starting the car. jeep service called me later and told me there was an existing “star case” with jeep corporate. case number s1814000002. this symptom in the document are exactly what i am experiencing. the suggested repair to is replace the fuel pump, fuel pump “o” ring, and the evaporative charcoal canister totaling about $1400. if you google “jeep s1814000002” you will find dozens and dozens of other complaints about the same issue, and not just for the cherokee, it is other jeeps as well. while this is a known issue, jeep refuses to fix or issue a recall on this extremely dangerous safety issue.

Our mileage/odometer is flashing and states tsb. the tcm has been reprogrammed 3-4 times and still malfunctioning. electrical issues through out cause stereo to not turn on sometimes and the all the sudden turn on its own. we have made complaints to the jeep and they said the recall have already been done they wont help us and then close our case with out any solutions. we have already spent 2000 or more fixing issues that don't help the problem. we completely replaced the shifter and the whole assembly that goes with it. we have had a quick learn done to the transmission. we still had codes popping for the tcm prior to the shifter going out. we have had codes come up for the drive train and where told that recall was already done and we still have issues. we are at a loss here and dont know what else to do. we have only got this car a little over a year ago and have reported problems since day one.

Gear shifter doesn’t want to move into drive when i start my car.

December 13 5:30 am. temp 29 deg. daughter went to leave in cherokee. stated see heard noise from back after gear selector was put in reverse to back out went around 10’ when park brake warning ! with circle. abs air bag. i will say most warning light. my first thoughts were brakes were froze and failed to release. didn’t understand how vehicle had moved no drag marks also ? daughter said it had not dragged tires. vehicle was not driven “safety issue” went to work so happens i am a ase,evt master technician for over 30 years and repair emergency vehicles daily. so i started to do a little research. wow. i was amazed. this is a known issue. ref tsb 08-060-16 park brake module water intrusion. called local dealer ref tsb for parts and labor was quoted $575 parts 700 labor with all required programming. pbm was in-stock no harness. back home. troubleshooting. basic electrical check batt/grounds/fuse voltage ect. all good. removed both rear tires check parking brake connector at actuator motors. good. performed inspection part of tsb. connector for water intrusion yes! very obvious continued with tsb removed interior trim panels to access pbm and removed. is mounted with connector facing up “problem” shook pbm could hear water inside.”problem” computer with water inside that controls all park parked function with data links tied to all the vehicle ecus there is a high possibility this could cause a lose of vehicle control. decided to reinstall and do a little testing on my own wanted to see if park brake will apply when driving. it will when ecu is moved around full off water park brake will set. most warning lights in dash will light up. park brake ecu will affect all systems. is this a safety issue? yes. at minimum this needs be investigated. top of ecu was removed around teaspoon of water was drained out. have ecu wiring harness. see pic’s cause: water is leaking around body sealer inner fender “poor workmanship “ allowing water to run down wiring harness in ecu.

Hi i have a 2014 jeep cherokee latitude and i have noticed my pedal acceleration lags and my transmission is shifting from 1st gear to 3 gear and skipping 2nd gear.. and when i'm driving it feels like the car is jerking all the times i step on the pedal. i read in 2019 chrysler came out and said there was problem from the transmission, how do i get mine fixed??

The contact owns a 2014 jeep cherokee. the contact stated that the vehicle would intermittently stall after refueling with the "shift vehicle into neutral" warning message displayed on the instrument panel. the contact took the vehicle to an independent mechanic who discovered that raw fuel would enter the charcoal canister due to a defective liquid air separator located on top of the fuel tank. the contact was also informed that the separator could not be replaced separately, and the entire fuel tank would need to be replaced. the manufacturer had been notified of the failure on two occasions and a complaint was filed. the vehicle had yet to be repaired. the failure mileage was approximately 96,000.

The ptu failed on a well maintained 2014 jeep cherokee trailhawk. the vehicle is available anytime for inspection upon request. my safety and others safety is at risk based on a very large scale of reports and articles regarding bad ptu for this vehicle. the svc 4wd warning light came on my vehicle and the 4x4 system is not working. i took the vehicle to a jeep dealership. the jeep dealership performed a diagnostic and inspection of the vehicle and determined that this vehicle has a bad ptu. the dealership gave me a quote of $3,900 to replace the bad ptu.

The fuel tank has an abnormal amount of seepage. when filling with 87 octane gasoline, intermittently shortly after filling, the cars engine will completely stall while in motion. also afterwards it may have trouble starting or be unable to start at all until waiting many minutes.

Front lower control arm bushings and front and rear sway bar bushings are cracked.

The car says 4x4 not available and to service 4x4. bad ptu.

The contact owns a 2014 jeep cherokee. the contact stated that while driving at 70 mph and passing another vehicle, the transmission inadvertently shifted into neutral. there were no warning lights illuminated. the contact veered to the side of the road and parked the vehicle. then the contact shifted to drive and continued to drive the vehicle. the contact stated that the failure reoccurred while driving and as she attempted to shift to drive, the vehicle downshifted to a lower gear. the contact continued to drive the vehicle. the vehicle was towed to the dealer who diagnosed that no issues were found. the contact stated that the failure had been reoccurring while driving and the vehicle was taken to an independent mechanic who advised the contact that the failure was related to an unknown recall and to take the vehicle to the dealer for the recall repair. the vehicle was taken to the dealer who diagnosed that the power transfer unit (ptu) needed to be replaced. the dealer informed the contact that the repair would be completed at her expense because the vin was not included in a recall. the manufacturer was notified of the failure and informed the contact that they could not assist since the vehicle was out of warranty. the vehicle was not repaired. the failure mileage was approximately 31,500.

I am the sole owner of 2014 jeep cherokee trailhawk. no miles when purchased. all recalls were kept up, all oil changes were made and vehicle has been taken care of. without warning, my jeep started not excepting fuel or verily at all. jeep was taken to the local dealership, that sold me the jeep. the air line that allows for vapor locking was completely filled with sediment and mud. after investigation by the dealer they the line had allowed for sediment and mud to overflow into the gas tank line, plugging it. i am now looking at a $2,000 repair bill to replace the air line and my gas tank as there is no way according to the dealer to get the sediment out because of the blockages. the air line and tank are in line with the back wheel well so it is poor manufacturing placement for this on the jeep and even if i do fix it, it will do it again in the future because of the way it was built. no warning lights, no recalls or help so from the jeep company. fortunately in my case i was not traveling and was within distance of the dealer otherwise it would have left me and my family stranded.

I had purchased this 2014 jeep in the summer of 2021, which for the first many months was in the dealership repair shop longer than what i had it in my possession. after my purchase this vehicle immediately started having very strong jerking when hitting the exploratory, and even when attempting to hold a speed. these strong jerks were so strong it would cause your body to jolt forward. the dealership finally threw up their arms and said this was typical of the jeeps, and ignoring the danger. this vehicle has now been sitting in my driveway unable to start for over a month now, and was finally towed to another repair shop, just to learn that the starter is shot and needed to be replaced costing over $600.00 dollars. this vehicle is most definitely a dangerous lemon that it appears that i am stuck with.

My 14 jeep had a shift fault pop shift solenoid low voltage injanuary of 2019. the dealership could not recreat the issue but the code was stored so i paid to replace valve body due to them not being able to fix shift solenoid 2years later and the fault returned went back to dealer ship and they can’t recreate problems and the fault code is in history. there’s a recall for wiring harness not crimped properly which will cause this issue.

The contact owns a 2014 jeep cherokee. the contact stated that while driving at various speeds, the 4-wheel drive system not available, service required," warning message would intermittently appear on the instrument panel. the contact had taken the vehicle to a dealer where a diagnostic test was performed, and the parts were ordered to repair the vehicle. upon investigation, her husband discovered nhtsa campaign number: 20v343000 (power train) which he linked to the failure. the manufacturer was then notified of the failure and the contact was informed that her vehicle was not included in the recall. the vehicle was not repaired. the failure mileage was approximately 88,000.

The power transfer unit commonly referred to as the ptu on the jeep cherokee is a faulty piece of equipment. mine has been confirmed failing by the dealer and needs to be replaced. if not replaced the vehicle could lose propulsion and cause an accident. if it fails why the vehicle is parked it could release the wheels to spin and go down any incline it's parked on causing injury or death to anybody near it.

The contact's grandson owns a 2014 jeep cherokee. the contact stated that the power transfer unit (ptu) bolts had detached. the contact stated that the failure occurred twice. an unknown dealer was made aware of the failure but informed the contact's grandson that there was no recall associated with the vin. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 116,000.

Power transfer unit failed similar to other 2014 and later jeep cherokees but this vin is not included in recall for those years.

Ptu made loud grinding noice, wasn able to move vehicle from red light up the hill. loss of engagement between the transmission and the differential inside the ptu. was able to move away from the road, felt like whole engine will jump out from the frame. it occured before i knew about w47 recall which is not an actual fix for this issue. some torque still present, i can drive 3 mp/h on flat roads, not up on the minor hills. now i simply don't know what to do because w47 recall not going to fix it and not going to prevent same issue after mechanical repair in the future.

When trying to fuel the vehicle, the pump continually shuts off. jeep repaired this once while under warranty, but it has happened a second time and an internet search confirms this is a known issue. it could be an issue with the evap hose design. the safety concern is the rate at which fuel is added to the tank. with this issue, the flow rate has to be reduced enough to allow the fumes to escape through the down flow spout which is a fire hazard if there are any sparks. at the lower flow rate, it's easy to overflow the tank as it's the only way to bypass the automatic shutoff.

Ptu failed at 20,000 miles (vehicle is driven only a few thousand miles per year). had ptu replaced by dealer (at full dealer charges), but the problem persists and dealer now wants to replace the differential. this appears to be the exact problem meant to be covered by the 2018 (not certain of date ?) warranty extension to 8yrs/150,000, which assessment was confirmed by an independent repair shop. however the vehicle was manufactured a few months prior to the 2014 starting date of such extension and jeep/chrysler refuses to cover it. because the vehicle is outside the covered period, i never received the warranty extension notice and have only just learned about the extension.

The oil filter adapter has cracked due to it being a plastic housing. cold weather speeds up the process. the oil filter adapter also has a small torque tolerance for the cap that will also break the housing. this is available for inspection upon request. the safety concern is that the oil leaks out on top of the motor then down the sides and onto the exhaust below causing emission tests to fail. my dealer mentioned this is common but nothing official. the component has not been inspected by police or insurance. the dash indicators don’t come on till enough oil leaks out to display low oil level.

Vehicle gets stuck in a gear when accelerating and will then slam into the next gear with substantial force! force so great the driver would liken it to a broken driveshaft that was also just run over. a very loud bang is heard and the vehicle shakes abruptly from the shock. my wife who was riding with me assumed we had just been hit by another vehicle. this is an intermittent problem that can not always be replicated under the same driving conditions.

Lift gate will not latch(close)

Started getting noise from behind engine when in drove. took to mechanic. diagnosed as bad ptu. no error messages or warning lights. car has about 168k miles.

The contact owns a 2014 jeep cherokee. the contact stated while the vehicle was stopped at a stop sign, the accelerator pedal was depressed and the vehicle hesitated and jerked forward. the contact heard a noticeable grinding noise. the contact reported that the vehicle engine's hesitation, grinding, and jerking into motion became longer and very noticeable. the contact stated no warning lights were illuminated. the contact was able to drive the vehicle to an independent mechanic, where it was diagnosed. the contact stated that while the mechanic was performing a test drive, the vehicle stalled and could not be moved. the mechanic reported that the power transfer unit had failed. the vehicle was not repaired but was pending repairs. the independent mechanic notified the contact of nhtsa campaign number: 20v343000 (power train). the contact called the manufacturer and was informed that the vin was not included. the failure mileage was approximately 113,145.

Parking brake randomly engaged, while parked and will drive. i was driving in parking lot so no injury. had towed for service. found water in harness and parking brake module.

Service four-wheel drive engine light came on took it to the shop and they said had a bad ptu i saw where there was a recall on certain 2014 thru 2017 dealer told me that mine was not eligible for recall because it was manufactured one month before recall vehicles started this seems to be a bunch bs they should replace the bad parts on all 2014 -2017 units not just pick and chose who's to replace after recall

Oil filter housing is leaking oil onto the engine and dripping on the ground leaving puddles. this is a problem with the 3.2 engine and the 3.6 engine. there are thousands of these engines on the road doing the same thing . oil filter housing defective.

Randomly unable to retract electrical parking break, displays "servics parking break" . safety risk :if stopped on redlight and the parking break engaged , it won't release, unable to move the vehicle .

Heavy water leaks in the back trunk area, unable to relase parking brake, acc/fcw unavailable, powerd lift gate doest work some times. sucked out at least 2 galons of water form the spare tire area, find serious corrosion in the electircal connector of the electronic parking break module located in the back truck area.

As i pulled up to a stop light the transmission light blinked and the car started to stall. sputtered for a second then went away. about 3 min after as i was pulling in front of vehicles when i turned the car stalled and died in traffic. car wouldn’t restart for almost 30 sec but in traffics felt like a lifetime. finally started and was able to pull off road but as i sat there car just would seem like the transmission was catching and stall out.

After filling my jeep with gas this will cause the jeep to stalls then shuts off and all kinds of warnings and code appear. it will radom shut off and is extremely dangerous. dealership could not diagnose . this is happening regularly. goggle says many others have experienced this problem as well

2014 jeep ptu i was driving turned left heard grinding towed to the dealer and they told me the ptu and transaxle spline wore out there’s a recall for this but apparently my jeep doesn’t meet that requirement even though it’s a 2014 jeep w47 is the number they refused to fix

Engine stalls without warning. one occurrence stalled while in reverse, steering wheel jerked 3 times. after every stall has had the warning "four wheel drive temporarily unavailable". also had one that flashed "ecu off" this has occurred mostly at low speeds. happened twice today making it the sixth and seventh occasion.

Ome oil filter housing is made of plastic and it cracked, causing the jeep to leak oil. this is a common issue with the 3.2l and 3.6l jeep motors. so common that the original part has been discontinued and replaced with one made of metal. that fact that jeep has discontinued the original part and replaced it with a better one should be grounds for a recall and be covered my jeep. instead i have to pay $200 for the part and because of the labor required to replace the part, my total bill is almost $1000.

On any drives at freeway miles that last for longer then about 45 minutes the vehicle sends a false service transmission light which puts the card in limp mode forcing the driver to come to a stop on the freeway. within the first week of me buying the car, i was traveling cross country from ca to fl. i discovered in ca within an hour of the start of the trip this because the vehicle forced me to stop in the middle of the desert because of this i was forced to sit in the desert for 30 minutes waiting on a tow truck. when i turned the car back on the check engine light was on but the car was out of limp mode so i drove it to carmax in vegas (after having to do this three more times and stopping to get food to let the car rest. vegas told me the car was 100% fine and called the dodge close to them who said it's just a "dummy light" and to just pull over and it'll be okay and i wouldn't be causing any damage to the transmission or engine. after traveling all the way across the country over 7 days in all climates the vehicle continued to do this at night in cool temperatures, with no total drives longer then 2-4 hours. once we arrived in tampa fl it seemed to go away and is fine in city driving however i was out ubering one night in the city at night and it popped up as well forcing me to stop in the middle of the road. it did this on a recent trip to jacksonville as well from tampa which forced us to pull over four times on a 70 degree day. i have beent told by jeep if i want it reprogrammed i must pay as well as that now that the codes are off i will have to drive it until those sensors come back on. the issue is they turn off after the car has sat.

Took our jeep into dealership - tom o’brien jeep in greenwood, in because check engine light was on. was told it the codes were low voltage & the battery needed to be replaced which we did. within 15 minutes of picking up the car, the check engine light was on again along with. 4wd message. took it back to same dealership. now we’re told ptu was going out & to get rid of the car. there is no recall on my vin but was told there is an issue with the cherokees & the ptu’s going bad. i’m reporting this issue so in can be included in your data.

The contact owns a 2014 jeep cherokee. the contact stated while driving approximately 65 mph, the headlights and high beams were not working properly; then independently switched to a different setting. there were no warning lights illuminated on the instrument panel. the vehicle had not been diagnosed or repaired. the manufacturer had not been notified. the approximate failure mileage was 44,000.

The parking brake is stuck on and cannot be disengaged just happened today trying to go home, car sat for 7 hrs, i did not put the parking brake on no mechanic has seen it yet

Leaving to go get wife's computer today my jeep ran terrible, kept trying to stall i just filled up at costco to top off the tank yesterday. in the next subdivision after passing through the back gate the transmission "d" light started blinking. pressing the gas pedal at 15 miles an hour did nothing. no forward acceleration nor any acceleration at all. just coasted to pull over where i could safely as the jeep coasted powerless. pressing the gas peddle barely raised rpms like a throttle car would have done. i had to stop the jeep put it in park and then put it back in "d" drive and it at least my jeep moved forward when pressing the gas peddle. as i continued to drive out through the subdivision towards a main street, the transmission kept clunking and thumping. felt like the transmission was loose and dangling under the jeep, but it is still securely bolted to the jeep. i decided to go back get wife's car and drop the stupid jeep off at the dealer again to find out what's wrong with it. at least if it broke down on the side of the road i could run our errands. this constant problem is a major safety concern. if this happens on the interstate it can easily cause a major crash. the dealer can't figure out what is wrong, or so they claim. this happens every couple of months. i don't trust jeep to keep me safe while driving. this needs to be investigated so owners know the truth.

While driving on a moderately busy highway, felt the automatic transmission engage a gear shift down accompanied by a loud clunking sound and vehicle shudder. immediately lost throttle control - stepping on the gas pedal didn't rev the engine/effect the vehicle rpms, increase speed, or allow for any retention of control of the vehicle's speed beyond braking - and was fortunately able to put my hazards on and coast to the side of the road. if traffic had been any busier or i had been changing lanes at an on or off ramp this could have absolutely caused a collision through several common scenarios. "service transmission" lamp came on on instrument panel and the display screen in the center of the panel said transmission failure, but no previous lamps or warning preceded this occurrence. turned the vehicle off and visually inspected the engine compartment and beneath the vehicle, but neither showed any obvious issues or damage. tentatively turn the vehicle back on, and while the service transmission lamp remained lit, no warning message displayed on the central display. put vehicle in drive, and a softer "clunk" sound accompanied the gear engaging, but not as loudly as the initial sound. was able to return to my residence using back roads with my hazards on, but experienced less power at stops to resume normal speeds. pressing on the gas pedal returned very little increases in speed and even slight inclines were a challenge to go up. after less than a mile, the service transmission light turned off, but no improvement in power supplied. attempted to drive the vehicle today (4/5/2022) and experienced the same loud clunk and total loss of power, causing the same accompanying warning message and lamp. no amount of turning off and back on remedied the issue and a neighbor and i were able to manually push the vehicle back to my driveway. the vehicle is scheduled for service 4/13/2022 with my mechanic, but available for inspection until then.

Jeep put out a recall for the transmission and the recall was supposedly done the recall states that it would correct the issue of the car putting itself into neutral at any speed and making the driver return to park before he could re-enter a gear and redistribute power to the wheels. the recall should make the car go into a limp mode with limited power yet still producing power so it can exit from the roadway it's not doing that and this doesn't matter if it's 70 miles an hour when this happens it cuts the power to the wheels and your only option is to try to get out of traffic put the car in park and put it back in the gear. the recall by jeep was s 55 says it's been done but this car again is putting itself in the neutral it's been to three different jeep dealers and finally i took it to an independent mechanic that finally figured out that this was probably the issue jeep doesn't care i was almost hit by an 18-wheeler going through the mountains 2 weeks ago when the car took itself out of of gear and put itself into neutral as i was doing a pretty nasty switch from downhill to uphill in the rocky mountains with a semi coming down right behind me. i lost power on the uphill side on a three-lane highway on the innermost lane with nowhere to go. i had no power i could not get back across traffic to get off the highway i ended up stopping traffic just put the car back in the park to restart hi feel like this is an incredible safety hazard and it clearly if they did the recall it has failed and it is doing exactly what the recall was to fix again thank you for your time and help

Vehicle shifter loses contact with the transmission and vehicle will not engage

My 2014 jeep cherokee latitude has stalled on me 3 times. i got very lucky, but could have been seriously injured if people were cautious around me. my vehicle vibrates when it’s in a reverse and shifts hard. when i took it to the dealership they acted like they had no idea about what i was talking about.

Unknown. while driving one day the traction light and check engine light came on and then the 2014 jeep cherokee sport suv started shifting gears funny like on delay mode. engine tach gauge showed engine was reving higher then normal but the vehicle wasnt moving any faster. then when taking off from a standstill at a light the suv shifted like it was stuck on first and then jerked when it finally shifted up to next gear. took it to oriellys to have them hook up the scan tool and it read tcm - gear jerked while in neutral type of code.

Vehicle show error on car screen to service 4wd. local mechanic did computer check and advised the pto transfer case needs to be replaced. my car only has 73000 miles on odometer.

Vehicle is having issues with the ptu same issue non trail hawks have been having but have a recall

After my recalls were addressed with a dealership. i picked up my car and had no speedometer when i turned my car on. and it warned me to service shifter. this is on the start up after recall corrections. later it started to act like it was trying to shift. mostly under load conditions driving along. in or out of cruse. it acted like water in the gas,, but that's not the problem. it also started to shift funny slower than it did before. the lights blink on the shifter and and manual will not engage or show up on screen. could it be caused by my shifter lights?

When the fuel tank is filled, to the first click off of the pump. the vehicle will stall, sputter, and is hard to accurate. the dealer has all ready replaced the fuel tank, evap line, and a puger valve, but still has the same problems. i have almost getting rear ended when it stalls a couple of times. still has been going on for 2+ year. vehicle drives fine after 30ish miles after filling it up.

Power transfer unit broke free from mounting bracket and transmission. ptu transfers engine power to the all wheel drive system. dealership inspected vehicle and determined several bolts holding the ptu to the transmission were missing. it appears that the bolts were never installed at the factory. google search shows many similar cases with 2014 jeep cherokee. all 2014 jeep cherokees must be recalled and inspected for this factory flaw, and fixed at manufacturer's expense.

Wife and i were towing our 2014 jeep cherokee trailhawk behind our 28,000 lb motorhome and it began to shake and wobble so bad we had to pull over. we got 35 miles from our home base in ohio. sat on the side of the road about 20 min and took off again toward an exit about a mile ahead. it did not wobble so we drove on. about 30 miles later it did it again. after it did it 5 times in 80 miles we decided to have the jeep hauled home and put away for the winter and we left for the south.

*the ptu unit has tested as faulty, needs replaced to the tune of $3000 and is not included in the ptu recall. *the dealer has confirmed the problem. *just the dealer. *yes, svc 4wd light began illuminating on and off about 3 weeks ago.

This is a flat tow vehicle that creates a death wobble when being towed behind rv, jeep paid for first fix and has worked for 3 yrs. now death wobble is back.

I was driving when my transmisson slipped into neutral in the middle of an intersection then turned off my car and turned it back on.

Car stalls out after fueling

My vehicle shutsdown repeatdly in the middle of the road without any warning and i was even about to have an accident many times because of the sudden shutdown and now i get it diagnosed because of another svc 4wd light turning on. it came out to be a power transmission unit/failure which need to be fixed.

At a stoplight or red light, the car will sometimes start revving up, like it wants to go, while my foot is on the brake. the check engine light will then come on, and it'll then come up with a notification on the dash saying "shift to p then desired gear". the photo is also attached. this is very annoying, as it happens while driving too. when it comes up during driving, when you press the gas, it will not go any faster and starts slowing down. this is dangerous and needs fixed. took it to the garage, and they couldn't figure out what is happening, even with the check engine light!

One day while we were driving, shifting became very slow and harsh. a few miles later, vehical slowed down enormously out of nowhere, and service brakes and transmission lights came on. no 4wd, no traction control available etc. gigantic safety hazard, especially. with no prior indications or warnings.

The 4wd will not work, so any time i need the 4x4 capability it is not available. i read that this problem can also prevent the car from going into park, so it can roll and cause an accident, so now i am afraid to drive it at all . it is not fixed yet.

The vehicle speed accelerates on its own when trying to come to a complete stop which almost caused me to rear end another car at a traffics light, the powertrain is completely off and creates an unsafe riding experience which impacts the steering and control of the vehicle, stalls randomly. there is rough shifting with the transmission, which jerks the car periodically. when driving at a speed above 60 entire vehicle shimmer and shakes uncontrollably, feels like the tires are getting ready to detach from the vehicle when driving at higher speeds and mostly when trying to come to a complete stop.

Odometer flashes and never stops flashing

The contact owns a 2014 jeep cherokee. the contact stated that after refueling the vehicle and driving at undisclosed speeds, the vehicle vibrated and stalled. the transmission warning light was illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 35,000.

Acceleration and emergency brake when i put on the brakes the car accelerates and trying to get on expressway its a long time before the car can go full potential. the emergency brake comes on unexpected. i dont fell safe when emergency brake comes on at any givin time. if i brake after i let go of brake car accelerates and going on a curve is the same and its very scary. i took to dealer for recall and they updated nodule for gears i went back and they did update on transmission nodule. got the car back 2 days ago the first day it started again on acceleration after braking. the 3rd day engine light came on. how can they sell a jeep like this my life is valuable and i dont feel safe. i dont try my car far scared if i get in to an accident and i only had this car for 6months been going back and forth literally everyday to fix the issue and noone is doing anything. please do something. it has been inspected 4 times and they cant find what the problem is. no warning till 4 months after purchase then engine light was coming on and off.

On 6-2-2022, i was driving in fresno ca with my 2 grandchildren age 1 &5. i was on shaw ave turning onto the freeway 99 when my transmission just left me stranded at the stoplights!! luckily i was not turning or oncoming traffic cars could of hit my car. car would not move. i was stranded for about 1 hour before aaa tow truck came and pick me up!! called my jeep dealership in dinuba and told them what happen. best they could schedule a date to check the jeep was 1-17-2022(note this transmission was replaced about 1 1/2 years ago). the tow truck driver when he from the jeep at my home said when he trun it on the drop it off, it seem to get in gear??the following day i turned it on and tried to move it and it was working but an engine was on just like it turn in fresno when it left me stranded.the codes were po420, p1ddd and p1cee. i took the jeep to a local shop in selma ca and he plug in to a scanner is where i got the odes read, the last 2 he told me where transmission codes and would need a software flash at the dealership, he couldn't flash it. pronto city auto was the name of the shop. he was kind enough to do it for free. will schedule a dealership date, it 6-4-22 date of my report.

I was driving on the highway and all of a sudden my car wanted me to shift into p to park while i was still in drive. my vehicle was hit passenger side as well in a hit and run incident. i pulled over and waited awhile and called the police then brought my vehicle home because it was not totaled. i tried to get coverage from my geico insurance but they were unable to help. then february i was in a rear end collision from another gentleman on the way home from work. my vehicle was being repaired for a month and some change until i got it back. at first i thought it was the battery or alternator going bad, but a diagnostic test showed normal for both. i’ve tried different gas thinking it could be bad gasoline. when the vehicle shuts down it’s difficult to get it to restart. now it is saying service 4wd which i believe is something with the transfer case because its not the axels or differentials which i had replaced from jeff d ambrosia. looking for assistance to get my vehicle driving safe and possible reimbursement or help, i have all my receipts from what has been done to my vehicle since i first bought it in 06/20/20 for my birthday present. there is a lot of more information that i want an advisor or assistance to know as far as what i have already paid out of my own pocket with dates and receipts (battery, axels ,rear diffs , alternator , etc) and try to diagnose it from there. i know about the mechanisms myself and my buddy who is an authorized mechanic. i am sure that after hearing all the difficulties and safety issues i have had i may be able to get some serious help and even possibly with my right side of my vehicle ! thanks

I was going 65-70mph on the high way. i received a notification to service the transmission. i immediately started to lose power and my speed began to decrease. i was unable to increase the speed with hitting the accelerator. as the speed was decreasing without my control i was able to make it to the shoulder, luckily. this was very dangerous as i was on a busy highway. if i did not make it to the should this could have been very dangerous for me and the other motorist on the highway. this happened twice. i took the car to the dealership and they replaced my pto unit. this was a very expensive part. i have my invoice to send if needed.

It is well known on jeep cherokees from 2014 forward use plastic oil filter housings instead of metal. plastic part in this heated area causes failure and leakage of oil into exhaust manifold. this problem is so prevalent that all jeep dealers and other repair shops know that chrysler jeep dodge can’t even keep up the demand for the part replacement, and still they do not make it out of metal. this problem is well known and costs $ 1000 - 1300 to repair. why is nhtsa not forcing jeep to recall all the jeeps with problems and replace the oil filter housing with a metal product !! this is abuse to loyal jeep owners, with a known problem which all participants are aware of, but no one is holding jeep accountable !

After filling up the gas tank the engine stalls at stop light. i must quickly place car in park and restart the engine. this happens multiple times as i drive home. then as i start driving again the engine seems to be hesitant and feels like it is "bucking" me. after the first time this happened it seemed to go away after fuel level in tank went down. when i filled the tank again the problem reappeared. this has happened twice to me. this is really a life threatening hazard.

Car lost power and warning message on dash said to shift to park at o miles per hour.check engine light was on. when i bought this jeep it lost power the first or second week of ownership. i took it back to dealer and they said they couldn’t find anything. the car would loose power and the above message would come up. could happen when driving ar after take off. problem has not been reproduced. dealer said wire shorted out and burnt. check engine light came on it also read message on dash stating to restart at park at zero speed.service transmissions,service park brake also would not dtart. this is about the deventh time this has happened in less then a year

We will be drving the car and on the instrument cluster we will get " shift to park" message and car will go into neutral while driving. we would have to stop the car and shift to park and back to drive. this has happened numerous times on the street or freeway. 3 dealers for jeep did not know what and how this is happening no codes pop up. it is extremly dangerous and after reviewing this is happening with jeeps and no fix is available.

Ptu failed while driving, the vehicle’s computer threw a code and disabled the 4wd. a google search seems to show that this is a pretty widespread defect with the cherokee. the dealer is charging me $4,000 to make the repair. they say it will take them a week to secure a replacement part.

The contact owns a 2014 jeep cherokee. the contact stated that upon placing her vehicle into park(p), the parking brake independently engaged while attempting to shift to drive(d). the contact was able to disengage the parking brake by holding down the parking brake button. while the contact attempted to make a left turn at 30 mph, the contact released the parking brake button and the parking brake immediately engaged as the "service parking brake" message displayed. the contact was unable to move the vehicle and the vehicle was towed to a dealer. the mechanic discovered that 6-inches of water had been retained in the spare tire compartment. the mechanic believed that water had entered the vehicle through the rear corner seams of vehicle. the mechanic believed that the water build up had led to an electrical short which caused the failure. the manufacturer was notified of the failure but offered no assistance. the vehicle was not repaired and remained in the possession of the dealer. the failure mileage was approximately 55,000. the contact states that this report is no longer valid and the information is inaccurate. please refer to voq 11487870.

I was driving the jeep on a 4 lane highway @ 65 mph when the emergency brake light on the display came on as well as the brake itself & then it refused to shift manually or automatically (either option is available normally) & service transmisson light came on almost immediately causing me to abruptly lose speed. the9 engine was pulling over 4000 rpm to go 40 & get to the side of the highway. i was almost hit from behind due to the vehicle suddenly losing speed as i was in the left lane when this occurred & had to get to right side to stop. after vehicle was in park, i looked & the light on ebrake button was not on. i pushed brake control & light came on. then i again pushed the ebrake switch & light went out. put it in drive & jeep still refused to shift properly. i stopped again, put in park & turned it off then back on hoping that would help. it did not make dash lights go out so i proceeded to nearest exit & as i was within 2 miles of my residence i drove it there slowly with emergency flashers on. this is not the 1st transmisson issue i have had with the vehicle. in addition to the numerous recalls for tranny issues, i had to pay $1,000 last fall to replace a chip in the "lifetime sealed 9 spd transmisson". i am afraid to drive the vehicle due to this issue. there was no warning, it just happened. i was alone in the jeep & did not engage the parking brake. it was not engaged prior to my starting this drive either. i live in iowa & it's very flat here so brake is rarely engaged. i have an appt at deery brothers service dept in ames iowa 6/30/22 as this was 1st available appointment following the incident. i have filed a complaint with the manufacturer as well.

The contact owns a 2014 jeep cherokee. the contact stated while driving at an undisclosed speed there was an abnormal sound coming from the exhaust system. there was no warning light illuminated. the vehicle was taken to an independent mechanic who diagnosed the failure as a faulty cracked pipe in the engine to the exhaust. the contact stated that the motor mount and transmission bracket also needed to be replaced along with the pipe. the vehicle was not repaired. the contact stated that the transmission bracket was replaced a year ago. the manufacturer was not notified of the failure. the failure mileage was 95,171.

After taking my vehicle to a dealership for the transmission recall (transmission going into neutral while driving) the transmission started acting the same way just a couple of weeks later. i brought it back to the dealership and was told they couldn't do anything and i would have to call chrysler. i am now getting "the run around" with chrysler customer service about fixing the transmission that the recall messed up.

The display that tells you how fast you are going and how much gas ect it jerks in traffic while sitting in traffic and when first out in gear it tends to jerk

Driving with 5 year old grandson when vehicle violently began shifting into park. dash panel warning said to shift into park before selecting desired gear. this happened multiple times while in traffic, almost causing us to be rear-ended. gear shift changes became violent as if we were being rear-ended as vehicle slammed into gear. car shut down several times. problem re-occurred in july when driving my 97 year old father on the 495 beltway (after dealership charged $1,100 for replacing tcm and reprogram). this time car bucked and message came up on dash display to shift into park before selecting desired gear. car did this 4 times while driving causing great risk because car had shifted into neutral and would not go unless stopped and placed back into park. now dealership saying no codes and wanting to change rear diff on a guess.

The transmission jerks when at a light it jerks forward. this is unsafe as i feel it could hit the car in front. i reported it to the dealer which i purchased and they say the transmission is gone. there is only 36898 miles on it. the dashboard lights shuts off while driving not allowing you to see the speed of the vechile or any other instruments.

The car is throwing the code of p0810. it keeps saying service transmission.

The power transfer unit was determined to be faulty by both a certified mechanic as well as casa chrysler jeep- a verified jeep dealership. due to the failure of this part, the vehicle was deemed unsafe to operate by both the dealership and my certified mechanic-as it can loose power and seize up completely, resulting in crash and or injury . a full detailed inspection report by both my personal mechanic and the dealership can be provided if necessary.according to the nhtsa, “ 67,248 jeep cherokees between 2014 and 2017” have this exact issue. the automaker recall number is w47 and recall campaign number is 20v343.

On july 27, 2022, i remote started my 2014 jeep cherokee trailhawk, as i always do and drove off. as i was driving a peep sounded with a quick blinking flash with a p! on my instrument panel. it did that about 8 times and it went away. on july 28, 2022, i again remote started my car and the p! was displayed with service park brake in stored messages. i was able to drive to work, when i parked the parking brake engaged and was unable to manually remove the parking brake. i went into the shifter box and was able to bypass the parking brake and stored messages cleared. as i was driving, all came back on, again slowing down my car. now i'm unable to bypass e-brake or parking brake. making my car unusable and unsafe. we went into the trunk and came across water in the side pockets and spare tire area. looked at the e-brake module and it is corroded, my car has been parked for 4 days. i am afraid of driving my car and having it stop on the highway. the consumer is still experiencing water ingress and can not determine where the water is coming from. there is about 4 inches of water in the spare tire well and side pockets.

Keeps saying service parking break and will stall on take off

The contact owns a 2014 jeep cherokee. the contact stated while attempting to start the vehicle, the shifter module, abs, door module for the driver’s and passenger’s side doors, the instrument cluster, integrated center stack, an electronic parking brake, body control module, steering column, and transmission failure warning light illuminated. the contact stated that the dealer also informed him that there were previous unlisted recalls completed on the vehicle. the contact took the vehicle to an independent mechanic who diagnosed the vehicle and confirmed that the warning lights were illuminated. the vehicle was not repaired. the manufacturer was notified of the failure; however, provide no assistance. the approximate failure mileage was 93,350.

The contact owns a 2014 jeep cherokee. the contact stated that while driving at an undisclosed speed, the electronic braking system locked up. additionally, while driving, the transmission was slipping and not shifting into gear as designed. the check engine warning light and service transmission warning light was illuminated. the vehicle was taken to the local dealer where it was diagnosed that the transmission was sealed and the brake module needed to be replaced, and the connector was wet. the vehicle was repaired but the failure recurred. the manufacturer was not notified of the failure. the failure mileage was unknown.

Recall was issued stating transmission would shift into neutral while driving. recall was performed and vehicle is still shifting into neutral just like before the recall was performed. (recall v69 reprogram tcm 18v69182)

The parking brake comes or activates for no known reason. i tow this jeep behind my rv and have had the parking brakes come on while on the highway and streets. it is very dangerous because it causes the jeep to sway left and right making it hard to control the rv. you literally have to stop where ever you are and exit the rv, go to the jeep and manually unlock the parking brakes. very dangerous!!! it has happened numerous times.

The electronic parking brake malfunctions . computer gets wet and brake locks and can not be disengaged

I was pulling out onto a main road and my car started to thump and grinding so i couldn’t accelerate to the speed i needed to so i immediately took it to club auto service in redford mi and he told me my transfer case wasn’t working properly which is right seeing as i only have 80,000 miles before it messed up my 4wd light came on a few times saying it needed service but then went away…. but i did look into and a lot of 2014 jeep cherokee have been having the same issue i hope something can be done !

The contact owns a 2014 jeep cherokee. the contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon the depression of the accelerator pedal. the contact also stated that the vehicle would shut off without warning, while driving at various speeds. the contact took the vehicle to a dealer where they were unable to duplicate or diagnose the failure. the dealer informed her that the clutch memory code was cleared; however, the failure persisted. the manufacturer had yet to be notified about the failure. the vehicle had yet to be repaired. the failure mileage was approximately 100,000.

The contact owns a 2014 jeep cherokee. the contact stated while her daughter was driving at approximately 45 mph, both hood latches fractured causing the hood to impact her windshield. there was a tire pressure warning light illuminated. the police arrived on the scene and duck-taped the hood down. there was no police report file that the contact was aware of. the contact and her husband then arrived on the scene and drove the vehicle to their residence. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 138,000.

My 2014 jeep has been experiencing intermittent shut downs, the dash goes dead at random times for a few seconds and then comes back on the issue continues. this issue started in december 2021 during that time i was driving at night and the dash, exterior lights and interior lights started flickering. now this issue occurs 90% of the time when i drive, sometimes when the dash goes off different warning lights come on, tcs, srs, power steering and if the vehicle is traveling below 5mph it sometimes dies completely. battery was replaced 1 year ago. the middle screen on the dash gets super dim and it appears to still be on if you look closely at night but the dials are frozen at the current speed and rpm. my mechanic tested the battery connection and there is nothing loose that would cause this.

All-wheel drive light indicates ptu is not working on the vehicle. ptu was replaced by dealership and is still not working. there is a recall out for my vehicle but my vin number does not fall under the recall notice so i was charged for a ptu unit and it still does not work. my car shakes violently at high speeds of 60 mph and randomly puts my car into the emergency brake

The parking brake light in my vehicle came on. after having it checked i was told i'd need to go to a dealership to have the module replaced. the next day, the parking brake came on in the vehicle without any warning after i started the car. it took 2 hours and several restarts for the brake to turn off.

The contact owns a 2014 jeep cherokee. the contact stated that after shifting to park(p) with the engine running, the contact exited the vehicle and offloaded groceries. after returning to the vehicle and shifting into drive(d), the steering wheel seized and became difficult to operate. the vehicle was taken to the dealer where the battery was charged; however, after diagnosing the vehicle, the mechanic was unable to determine the cause of the failure. the contact stated that the vehicle then performed without failure for four days however, the failure then recurred. the vehicle was taken to another dealer to be diagnosed. the contact was informed that the brake pads needed to be replaced and the power steering module also needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 63,000.

The contact owns a 2014 jeep cherokee. the contact stated that on ten different occasions while driving at various speeds, the vehicle inadvertently down shifted, shuddered, idled, and stalled. the check engine warning light and the shift to park light illuminated. the vehicle was towed to the dealer where it was diagnosed that an transmission bracket needed to be replaced. the vehicle was repaired; however, the failure recurred. the contact then stated while driving at an undisclosed speed, the vehicle stalled without warning. the vehicle was towed back to the dealer where it was diagnosed that the transmission bracket needed to be replaced. the vehicle was repaired however, the failure recurred. the manufacturer was notified of the failure and assisted with some of the repairs. the contact was provided a case number. the failure mileage was approximately 19,000.

The contact owns a 2014 jeep cherokee. the contact stated that while in a drive-thru, she placed the vehicle in park(p) and engaged the parking brake. while attempting to exit the drive thru, the contact was unable to release the parking brake. the vehicle remained stuck in the drive thru. while waiting for a tow truck, the contact restarted the vehicle and was able to release the parking brake. the next day, the contact was parked outside of a business and the failure recurred. the contact stated that the parking brake had engaged independently and would not release. the vehicle was towed to an independent mechanic where it remained. the contact linked the failure to nhtsa action number: pe22009 (parking brake). the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was 108,000.

Lift gate lock engaging when closing, causing liftgate to open at any time. lift gate also not opening when button is pressed

When i very first got the vehicle i went into settings and turned off the automatic parking break then for no apparent reason it came on all on its own after it turned on it took a good 20 minutes to get to kick off and when i took it to the service center they said it was deadly dangerous to be driving it the way it is i’ve been without a vehicle for over a month i’ve had no way to get to and from work except for bumming a ride from friends and relatives and it’s going to cost me between 1200 to 2 grand to fix it and i know i am not the only one that is having this issue when i spoke to the manufacturer they gave me a couple local repair shops that couldn’t see me for over a month and basically said fuck off

The contact owns a 2014 jeep cherokee. the contact stated that while operating the vehicle, the service transmission warning light illuminated and the shifter would not remain in the intended gear. the contact stated that the gear shifter had erroneously shifted to the neutral(n). the cause of the failure was not determined. the manufacturer was notified of the failure but no assistance was offered. the contact was informed that the vehicle was previously serviced under nhtsa campaign number: 20v343000 (power train). the contact stated that the vehicle had experienced the failure listed in the recall. the local dealer was not contacted. the failure mileage was 115,000.

The parking brake engaged while moving, i am happy that it didn’t happen while i was moving fast. this is cause for serve concern if it was to happen at a high rate of speed. currently i am sitting and trying to trouble shot the issue and may have to call a tow truck.

The contact owns a 2014 jeep cherokee. the contact stated that while her son was driving at 30-40 mph, the electronic braking system engaged inadvertently and the vehicle stopped. the electronic braking system (ebs) warning light was illuminated. the vehicle failed to shift into gears. the dealer was notified of the failure and provided step by step instructions on disengaging the electronic parking brake on the center display. the contact was then able to drive the vehicle to the dealer who overrode the electronic parking brake system. the dealer diagnosed that the furnace and the electronic parking brake module needed to be replaced. however, the electronic parking brake module replacement part was not available. the vehicle was not repaired. the manufacturer was notified of the failure and a case was filed. the failure mileage was approximately 130,000.

Service 4 wheel drive light was coming on intermittently. had been for just a few days. driving in a parking lot and all of a sudden the car slips into neutral. dash board indicated car must be in park to change gears. so i pressed break moved gear shifter to park then drive and continued on my way. it did this several more times before i was able to get it to the transmission shop. i am just glad i wasn’t driving 75 on the freeway and it slips into neutral. there i was told it was the transfer case and would cost 4,000. the consumer stated the vehicle would hesitate after stopping when the vehicle was originally purchased and feels she needs to be reimbursed for the repairs.

Transmission, at least it is what i have been told by jeep technicians. my vehicles transmission has been changed twice because it hard shifts and slides. it is currently doing it again and the technician stated he cannot submitted agains as it is a known issue can can only submit it to warranty if it is severe. on multiple occasions when parked and shifting to reverse, the vehicle jumps back because of the hard shift, putting me close to hitting other parked vehicles. while driving, the transmissions slides from each shift, making it extremely unpredictable in power transfer to tires. i cannot use the vehicle off-road because of this, i am concerned that it can jerk and put me in an uncontrolled and unsafe position. this is extremely frustrating as i bought the vehicle of its marketed off-road capabilities while living in colorado. i bought the vehicle in november 2021 and the first transmission change was on december 7, 2022. the second transmission change occurred on september 1, 2022, although it was approved for service on august 7, 2022. both times, the vehicle was in the repair shop for 7 days with no rental vehicle provided. the vehicle does not feel safe to operate with the hard shifting and jerks, it feels like the transmission is falling apart as your are driving, i only use it to work as i have little to no option. lastly, the jeep authorized repair technician denied to inspect the transmission on my last visit to the repair shop.

Was driving and the service shifter my display screen. also all my lights lit up by my shifter, and stayed lit for the remainder of the day and then the next morning went off. also my engine temp display at the same shot way up to almost overheating since the vehicle shifts funny here and there and i lost heat

The contact owns a 2014 jeep cherokee. the contact stated that while the vehicle was parked, the parking brake activated independently. the contact stated that he was unable to disengage the parking brake. the contact stated that the parking brake light was illuminated. the vehicle was towed to a dealer where the cause was determined to be the parking brake module was faulty and needed to be replaced. the contact stated that the dealer informed him that the part was on backorder. the manufacturer was not made aware of the failure. the approximate failure mileage was 55,500.

Electronic fuse box won’t start will start if press hard on fuse could possible cause a fire

Car will no longer shift in 4low

My vehicle will shift roughly, sometimes surging before switching gears. this is more pronounced after refueling. additionally, sometimes immediately after refueling, the vehicle will sputter and die when trying to pull away from the pump. attempting to turn it back on may take a few tries before its successful. the battery light may come on, but the battery has been confirmed as not the issue. having my vehicle shut down mid drive after fueling to where i can't steer it or move it out of the way is extremely unsafe! i just took it to the dealership. they completed a recall involving a powertrain software update, but did have any explanation for why my car would randomly die after getting gas.

I placed my jeep into park at a drive thru atm, once i finished my transaction, the parking brake independently engaged while attempting to shift to drive. i was finally able to disengage the parking brake after many attempts by holding down the parking brake button and shifting to drive with my foot on the gas pedal at the same time. i managed to pull out of bank lot and made a left turn at 15 mph, once i got into the right lane safely, i released the parking brake button but then the parking brake immediately engaged as the service parking brake message displayed. i was unable to move the vehicle and my jeep was towed to paul bailey's (chrysler-jeep-dodge-ram) dealership in north kingstown, ri. my jeep was evaluated that coming monday, 6-6-22 when tech found codes in system for electronic parking brake. the tech then removed carpets and discovered standing 12 inches of water retained in the spare tire compartment as well as major corrosion in module. the tech tested vehicle and found leaking through the sheet metal seams at top of both sides of tailgate which he then cleaned and resealed. the tech stated that the water had led to an electrical shortage [of the epb module], which caused the failure. he replaced park brake module, spliced in new 30-pin connector for park brake module and then reassembled vehicle. the tech cleaned sunroof drains of debris causing overflow onto headliner and removed headliner to confirm repairs and clean. the tech also removed rear fascia, resealed body seams behind lights and bumper. i notified the manufacturer of the failure but offered no assistance at all. the vehicle was repaired and remained in the possession of the dealer until july 18th for a total of over 6 weeks with no rental car discounts from jeep dealership or help from the manufacturer. the failure mileage was approximately 53,631 miles. if my 2yr old and 4yr old were in my jeep on the highway at 65mph, this would be a tragedy and possibly a fire explosion!!!

Manufacture defict!!! 2014 cherokee limited, only 25000 miles,the transmission slips into neutral, then stalls once slowed down and requires driver to shift to park; also at red-light, dash will alert to park to shift in gear, then stalls while in traffic; both dealer and independent service center confirmed. engine light comes on, but lights and codes reset with restart. very dangerous and has been a noted recall in 2019 as a software/electrical correction, yet still occurs since recall; jeep/chrysler should fix or offer compensatory vehicle if unrepairable...not a failed transmission

Upon backing into a parking spot this morning, my eps dinged and the break light started flashing. the yellow brake indicator light also popped on. i know there is an open investigation into the eps system right now so this is another case of malfunction. it has not done it while driving, but now i am terrified it might and i am constantly driving my car. nothing has been inspected as of yet.

An engine light came on saying “service shifter” and now the car won’t shift or drive right

What component or system failed or malfunctioned, and is it available for inspection upon request? - when you fill up the gas tank, the car will buck and stall and turn off until the gas tank is less than full (usually about 3/4 full before it starts driving properly again). this has caused the car to shut off completely and not restart even in the middle of driving / in traffic and is a major safety hazard. how was your safety or the safety of others put at risk? - the car stops unexpectedly and will not restart on the road. has the problem been reproduced or confirmed by a dealer or independent service center? - yes, i have documentation from several trips to the dealer and the mechanic. has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - yes were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - no

The jeep has transmission problems. it will perform jerky movements while at a stop sign when taking off when trying to proceed to a higher speed it does jerky movements sometimes forcefully makes us hit or heads on the on the head covers. we’ve had software updates on the vehicle two or three times and that has not fix the problem on the transmission. in conclusion, this 2014 jeep cherokee sport 4 x 4 has transmission problems and i know it’s going to be very very expensive to fix i am also aware that there are other individuals that have similar problems with these type of vehicles, this needs to be addressed. thank you

When driving the vehicle it shakes tremendously and a message comes on that say shift gear to park when we are in drive we shift to park and the vehicle shuts down we could be driving at a speed at 45 and this just happens. this issue happen three times before the vehicle was able to completely start up to get us home. we took the vehicle to the dealership when under warranty they refuse to check it because no indicator light was on.

The contact owns a 2014 jeep cherokee. the contact stated that on multiple occasions she heard a swishing water sound in the front driver’s and passenger’s side doors. the parking brake warning light illuminated and activated, and the parking braked then failed to disengage. the vehicle was towed to the dealer where it was diagnosed with water intrusion into the vehicle, which caused corrosion to the brake system wiring. the contact was informed that the wiring needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 36,000.

The contact owns a 2014 jeep cherokee. the contact stated that on several occasions while driving at various speeds, the transmission failed to shift to the proper gear. no warning light was illuminated. as a result, the contact was concerned that the failure could potentially cause an accident. the vehicle was towed to the dealer where it was diagnosed that the power transfer unit (ptu) failed, and a software update was performed. the vehicle was repaired; however, the contact stated that a month later after he started the vehicle and the accelerator pedal was depressed, the rpm fluctuated, and the vehicle failed to respond. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 84,000. the consumer stated a ptu was ordered in june 2022 and received the back after repairs in dec. 2022.

The park brake will not disengage the park brake is located in the rear driver side compartment behind the rear tire which gets water corrosion every time it rains and once it is corroded the park brake will not disengage this happens to be an issue with every 2014 jeep care cherokee sport i’ve had to have the park brake module replaced several times and have read several service bulletins where this has been an issue

Electronic park brake engaged without prompting. dash indicator lights for park brake & transmission service along with 'd' for drive on dash flashing. could not move car due to park brake engaged. took several restarts to disengage it. happened twice with no dash warnings between incidents. park brake engaging while driving is dangerous and i don't feel safe in this vehicle as i have had a prior issue with losing acceleration on the freeway leading to a scary event.

In the spring of 2021 my parking break and break light illuminated on my dash, my electronic emergency break would not disengage nor would my vehicle move in drive or reverse. after bringing my vehicle to a local mechanic, they diagnosed the issue that the epb (electronic break module) which is located inside the rear end of the vehicle was corroded from water damage. (see attached images)

The contact owns a 2014 jeep cherokee. the contact stated while driving approximately 60 mph, the vehicle lost electrical power failed and the power steering failed to operate as needed. the contact stated that the vehicle failed to accelerate as needed and had started to lunge forward intermittently while driving. the contact pulled over and waited for nearly an hour before the electrical system returned to normal operation. the contact stated that the 4wd, check engine, power steering, and electronic steering control lights were illuminated. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. the vehicle had not been repaired. the contact stated that the failure recurred. the manufacturer had been informed of the failure. the failure mileage was approximately 81,000.

While driving the vehicle- the service emergency brake light came on. the emergency break then automatically engaged on its own and would not disengage. the car had to be towed because the e-brake would not disengage. it was raining the day this occurred. dealership indicated that water got to the e-brake electronic components and corroded/fried the components and therefore need to be replaced. this also caused the calipers to seize and rotors/pads to need replacement. jeep dealership and customer care are refusing to cover any costs of damage even though i've asked them to look into the active investigation being conducted on this issue as well as similar water intrusion issue with models that had power liftgate previously. https://www.cnet.com/roadshow/news/jeep-cherokee-parking-brake-investigation/ https://www.autoevolution.com/news/13-million-jeep-cherokee-vehicles-may-be-recalled-over-parking-brake-issue-194687.html

It appears there is a problem with the engine oil cooler part that jeep need to fix so customers do not need to worry about oil leaks due to poor manufacturing of plastic parts oil cooler fix is not cheap and why they put plastic parts near an engine that gets hot.

The contact owns a 2014 jeep cherokee. the contact stated while at a stop sign, the vehicle jerked and would not accelerate as needed, without warning. the contact stated that after several minutes the vehicle accelerated unintendedly. the vehicle was taken to the dealer and the contact was informed that there was a leak in the front motor mount and valve body. the contact was informed that the transmission might need to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 66,000.

The transmission swc 4wd light is on. when brought to jeep they are saying the part pto unit is on back order and they will not assist me to fix the car. i have researched and the 2014 3.2 liter engine with 4wheel drive has faulty pto unit and approximately 100,000 have experienced this problem. i am 75 with a low mileage car and need help.

Everytime i put m y car in reverese, back up, stop, and then put my car in drive mode, the car will just stall out, the whole car turns off, occasionaly, the car will not even shift and will be stuck in reverse. when that happens, i am unable to turn the car and obisouly i am not able to restart the car. i then have to initatite the emergency brake, then wait sometimes up to an hour. then try to shift the care to park to restart the car. then once i restart the car it appears the car works just fine until next time i reverse.

We purchased this vehicle in 6/2020. last year had to replace the fuel system because of the vehicle randomly stalling after filling up the tank. this happened randomly so it could have caused a life threatening situation. the cause of this stalling is fuel getting into the evap system, and requires replacing the fuel pump and evaporative charcoal canister to rectify. no recall on this even though numerous complaints, it costed us $1700. we now have been having issues of the vehicle hesitating when pulling into traffic and issues with the automatic gear shifting randomly since about 70,000 miles on the car. recently it got so bad the vehicle would slow down while pressing on the accelerator. we took it into the dealership and they were able to uncover a transmission issue even though there were no warning lights or system warnings. if we didn’t take it in it could have caused a serious injury and accident. there are recalls on more expensive and newer models of this same model 9 speed transmissions but all chrysler is doing for this model is doing a cheap software update that has nothing to do with the issue many cars are having. the below article explains the issues that chrysler is not helping customers out at all, just putting peoples life’s in jeopardy to avoid paying for the transmission recall on all 2014 jeep cherokee vehicles even though it is a major safety risk. https://www.vehiclehistory.com/articles/2014-jeep-cherokees-problems-and-recalls-cover-powertrain-failures-cruise-control-malfunctions-and-faulty-airbags i am attaching their response which basically says sorry, chrysler doesn’t care if the vehicle is unsafe and we don’t care how much money it is costing our customers to make it safe because chrysler is making money off those repairs.

* the component or module that operates the emergency parking brake. i'd say the jeep garage threw out the old one upon the repairs. i do have a pic of the unit that was bad. *the parking brake was locking in while it was parked and could not move it. then when i did get it moving it was always scary. i do know that it could have locked in at any time and cause me to crash. during some of this time i had been driving my young granddaughters in it before knowing what was happening. we could have all been killed is my opinion. * my own mechanic had my vehicle for 2 weeks trying to find the problem. the parking brake module is down inside the spare wheel cover under the tire and there are air vents in there also. so water was running into the well and corroded the module. the vents have a covering that was also bad thus letting in water. mechanic confirmed that was the problem. then jeep was taken to a local jeep service center and they also confirmed that the water had corroded the module thus causing it to malfunction. they had my car for about 3 weeks because one they had to let the tire well area get totally dried out then wait for parts. and no messages, no warnings in the car of this. the part that bothers me the most is i have reported it to jeep and they were no help. i feel i should get some reimbursement. i had to pay in total almost $2000 for these repairs. and this was a car bought off a gm lot was a trade in. they were called also and say to me well we dont know if anything is wrong like that......i get that but no help. i had just bought the vehicle dec 30th drove for a few months then this happened. a 20k vehicle and 2 months later major repair. just feel i should get some financial help.....and more importantly i have read others having this exact issue and almost crashed ...should be looked into hard.

The contact owns 2014 jeep cherokee. the contact stated that after refueling, while driving 5-10 mph, the vehicle shut off inadvertently. the contact was able to restart the vehicle and continued driving. the contact stated that the failure reoccurred several times while driving after refueling the vehicle. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the powertrain control module indicated a catalytic convertor failure due to the inner part of the catalytic converter being missing. the catalytic converter was replaced; however, while driving after refueling, the accelerator pedal was depressed but the vehicle hesitated to respond and made an abnormally loud sound. the contact turned off and restarted the vehicle. the contact was able to continue driving. the contact became aware of chrysler campaign number (powertrain control module). the manufacturer was notified of the failure and referred the contact to the dealer for a software update. the vehicle was taken to the dealer who completed the software update; however, the check engine warning light illuminated a year and three months later. the vehicle was not repaired. the failure mileage was approximately 116,245.

The contact owns a 2014 jeep cherokee. the contact stated upon making a turn from a complete stop, he heard an abnormal clunking sound coming from the front driver's side tire. there was no warning light illuminated. the contact was able to continue driving; however, the failure reoccurred while making turns from a complete stop. the vehicle was taken to the dealer where it was diagnosed that the bolts that held the transfer case to the power transfer unit had detached, causing the transfer case to fracture. the dealer diagnosed that the transfer case needed to be replaced. the vehicle was not repaired. the contact stated that an unknown tsb was associated with the failure. the manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was out of warranty. the failure mileage was approximately 121,014.

Beginning of this year vehicle was taken into mechanic for issues. it had rear differential, exhaust and motor mounts all repaired/replaced! the vehicle still had alot of vibration and just 3 weeks ago wouldn't start! was towed to dealership since my machanic couldn't work on code issues that was code that came up on diagnostic machine! was told by dealership today that the pcm, fuel pump and battery are all faulty! there were multiple recalls since 2020 for the pcm, fuel and electrical the 2014-2020 jeep cherokees. it was taken in for the two recalls we received and wasn't repaired, was just looked at! now we are having more issues with the vehicle! i have reported this to chrysler, they are supposed to return my call after making claim and speaking to dealership! this vehicle has had a new engine and transmission put in by dealership in 2016 under warranty. we spent over $3000 in repairs since then to the rear differential, exhaust and engine mounts! was told this new repair will be another $3000 for the fuel pump, pcm, and battery!

I was driving my jeep when all of the sudden it kicked out of gear and was put in park. this has happened on another occasion and the dealership told me it was likely due to the battery but now i see the recall and it fits word for word. what happened with my vehicle.

I was driving my 2014 jeep cherokee and suddenly the emergency break light came on i loss acceleration in traffic were i immediately panic and i to force truck out of traffic onto side of road about a month before i just put it in stop because i was having issues with this the bank won’t do anything about it am force to pay for a truck that’s unsafe to drive please help point me in the right direction on what can i do..

The contact owns a 2014 jeep cherokee. the contact stated that while driving at an undisclosed speed, the rearview camera was inoperable. additionally, the parking brake failed to deactivate. the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 146,750. the contact stated that all of the failures occurred after the computer update recall repair. each occurrence presented a different code, but they were not saved. the failure of the parking brake caused an accident.

The ptu failed while driving on the highway. vehicle would not stop moving when placed in park. the loss of power put my kids, wife, and i at risk of possible death if an accident had occurred. luckily i was able to maneuver the vehicle through three lanes of heavy traffic to pull off the highway before the car completely came to a stop. once stopped when placed in park i went to step out of the vehicle to assess the situation to only put my family at risk again because the vehicle started rolling away. there was absolutely no warning and no warning after the fact either. the check engine or transmission light never appeared before or after. the problem has been diagnosed by a jeep dealer. how my vehicle doesn't fit in the w47 recall for this very issue baffles me. this issue fit that recall of the same year, make, and model to a t.

I got into a car crash that completely crushed my vehicle and the airbags didn’t deploy at all. serious injuries were sustained

Vehicle was not included on 20v343 recall for ptu failure but had said failure. as described in the recall vehicle lost all power and forced to stop on interstate. got out of vehicle and it started to roll away. no injuries no damage, i was able to stop it. the recall is a joke, just a computer update which applies the parking brake if pru fails, never addressed the real problem, ptu input shaft failure. when i called fca they said my vehicle didn’t come under the recall, so never had computer update, because of that i lost all power on interstate (unsafe), started to roll away ( very unsafe) and fca told the to file a complaint. thank you the consumer stated another recall, fca 45a, for the exact same problem was issued, and expanded the covered vehicles, but again his was not covered.

Ptu failure at 89k mi. code c14a7-97 from code reader. car may roll when in park after not being able to engage ptu.

Gear shifting and transmission problems are on going and intermittent. computer system confused to witch location shifter is in. sent to dealer for system up date witch only lasted one week before problems returned. error code p0810

I was going to leave for work at 4am as usual, went out to my vehicle and tried to put it in reverse but the emergency brake was on. i had a ‘service parking brake’ prompt and light on the dash, and another ‘brake’ light lit up, showing the emergency brake was on. i figured i had accidentally hit the button and went to disengage it, but it would not turn off. i had never used the emergency brake, and had no prior issues with it. i was forced to call into work due to not have transportation at that point. after toggling the switch for 15 mins, the light shut off and i immediately put it into gear to drive to the nearest automotive repair shop, where when i put the vehicle in park again the light came back on. i found out today that it was the module located in the spare tire compartment, both of which were soaked with water. turns out there is a national shortage on this part with no eta on when they will in stock, which forces me to have to buy a used part. the kicker on that is there are only 11 used ones available in minnesota where i live, they need to be flashed, and the used part is twice as expensive as a new part. regardless of which part i use, if water is seeping into that area constantly it’s only a matter of time before it happens again. i have now read stories of the brakes engaging while people are driving, and luckily nobody has been hurt yet. my issue with that is my wife and i use this vehicle daily with our 2.5 year old daughter and 5 month old son, and we bought this vehicle because of its safety features. the fact that this is a known issue, my bill will be north of $1,000 for the repair with a used part, and no interim fix is baffling to me.

Service shifter warning keeps going on. the car's transmission went out at 74,000 miles and i paid for a brand new oem transmission. 20,000 miles later on the new transmission, it has service shifetr red lights on like other 2014 & 015 jeep but mine doesn't show as part of that recall

I was driving on the highway and the park brake warning light came up. this light was on for some time. when i stopped the vehicle and started it again, the parking brake was engaged. i was not able to drive the vehicle.

While driving the parking brake suddenly engaged and the parking brake warning light came on the dash. i pulled over and was not able to disengage the parking brake. i shut the car off and when it turned back on the parking brake was still engaged. when attempting to disengage the brake, the light on the switch would pulse but not disengage. the car would then not operate in drive or reverse and had to be towed to my house. the following day we had it towed to a dealership was were told that water had corroded the module and would need to be replaced. i’m currently awaiting the replacement part and incurring the fees for a rental car at my own cost. the estimated cost from the dealership is around $1,200 and the part isn’t scheduled to arrive until the end of next month.

Every time i fill the fuel tank and start driving the car dies, lurches or drops out of gear. i get a message on the instrument display that i cannot shift without a compete stop (i did not shift) it's in drive but will not move. this is dangerous as it gets me to the middle of an intersection and its dead. i know this sounds crazy but it's a repeatable problem. and apparently, i'm not the only one.

Vehicle began having parking brake issues. after further research i discovered i was not the only person to have this issue. the electronic parking brake module (epb) was located on the rear left side of the vehicle next to the spare tire compartment. i removed the epb and began to shake the part. the part was found to contain a bunch of water that should not have been able to enter the epb. the vehicle is still inoperable as the epb will not disengage. the vehicle is not mobile at this time. i just ordered a new epb module on 1/21/2023 from mopar and was charged $111 for shipping and the part.

Recently every time i fill my car with gas it continuously stalls out of no where afterward then after driving it for a while it will be ok until i need gas again. the car only has 30,000 miles on it and my mechanic said the battery in brand new and the alternator is fine??? this almost caused a major accident pulling out on a 3 lane highway into traffic.

The contact owns a 2014 jeep cherokee. the contact stated while driving at various speeds, the transmission suddenly shifted to neutral, and the vehicle was coasted to the side of the road and was restarted. the service transmission warning light was illuminated. the vehicle had been taken to the dealer to be diagnosed. the contact was informed that the transmission had failed and needed to be replaced. the vehicle had not been repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 115,000.

The vehicle has a lot of issues primarily involving the transmission. the transmission does not shift correctly. the automatic shifting is very erratic. shift very low sometimes at 2000rpm, and then other times a very high at over 5500rpm. during acceleration, it makes a grinding noise and a very rough shift which can pretty much push you forward from your seat. i took the vehicle to be serviced several times while still under warranty to the manhattan jeep service center and every single time they said the computer needed to be updated, and after a few miles, it would go back to doing the same thing, rough shifting.

Ive had my cherokee for over a year now, the transmission in it isnt great. shifts funny alot. (hard shifts, late shifts). i was driving on a back road and after a sharp curve where i had to slow down. after exiting the curve i tried to speed up and the transmission jerks so hard it nearly sent me into the opposite lane with incoming traffic. its happened serveal time now over the last year. i have taken it to the dealership to have it look at. i was told "thats just how those 2014s are" "we can try and flash it but theres nothing else we can do. it was just as it should but a see what you are talking about" there were no warning lights on or anything else that would indicate this happening. first appeared september of 2021, one month after purchase. dealership does know about it and says thats how they are. they always work on my vehicles for me and i trust their judgement. but after the near miss of a head on collision, it has me worried.

Recently, after evertime i fill up with gas, my jeep stalls out and dies. i don't lose accessories or anything, i lose engine power. my battery like comes on and my dash says "battery voltage low" "put car into park and then desired gear" it takes a few tries to get it started again and it will buck like it wants to stall out or it dies again completely while i'm driving!

My jeeps transmission is going into neutral while i'm driving in the freeway i'm unable to accelerate and at times have lost power in the freeway and it restarts when i put into park or turn it off. when i place on park or turn off, the system restarts. i had a recall supposedly fixed for this issue back in 2016 but the problem restarted again several years ago. i took the jeep to norco jeep in california in december 2022 and they stated they would "email chrysler" and i have sent 3 follow up messages and no replies or responses. the mechanics at the dealership stated there was loss of control because the tires have different measurements. i mentioned to them i replaced all 4 tires 2 years ago and problem has still been ongoing. when the car is about to lose power, the transmission light goes on and starts losing velocity while in the freeway or in the streets ( mostly freeway) from 65 mph to 40, and then 20mph and at times it stops if i'm going uphill and starts rolling back. i am very worried for my safety and the safety of my 3 children and i am sending this email in the event of an accident to proof that i have made attempts to receive assistance. i'm in need of urgent assistance. thank you

It started when i was trying to leave a walmart parking lot back in october of 2022. i put my jeep in reverse and it wouldn't backup. there was no car in front of me so i tried to drive forward and i couldn't. after several attempts i finally called aaa and had my car towed to my house till i could find a local mechanic to look at it. i then had it towed again to cs auto services in leominster, ma and he ultimately had to disconnect the emergency brake because he determined the parking brake module was corroded and the only way for me to be able to drive it was to disconnect the emergency brake until one could be ordered and installed by a jeep dealer. i thought he was ordering the module but i was supposed to so a few months later on dec 27th i was driving home from boston and the abs lights and the pic with the car swerving came on and flashed all the way home. i was terrified driving home but after called a few people we determined since the abs was used in bad weather i was probably safe, so i drove it home and had it towed to another mechanic the next day. the found 3 pages of codes that ultimately were a result of the corroded module and he said there was nothing they could do so i called the jeep dealer down the road and got it in. they looked at it and ordered the module and connector. it has taken the better part of a month for the parts to come in but i have an appt fri., 2/3/23 and was given an est. of $1700.00. i have already spent $500.00 trying to determine the cause of all these problems and i have driving around the last 4 months without an emergency brake. both mechanics said they have seen this in jeeps all the time and don't know why jeep hasn't done a recall on this since it literally locks your gears up so you can't drive. i guess i was a lucky one because i wasn't driving at the time that it happened but it still happened. the contact has paid out-of-pocket for replacements as well as multiple diagnostic tests despite the dealer not being able to repair the issue.

My vehicle drives about 30 miles before an alert will appear saying to service transmission. along with the check engine light coming on. vehicle will not accelerate and on hills will begin to roll backwards. when this happens the vehicle must be parked for at least 15 minutes and then on startup all codes will reset and return back to its normal operating. took to dealership several times with error code p1da9 and there was nothing that could be fixed.

Similar to ntsb 11504810, when i fill up with gas, my jeep stalls out and dies. i don't lose accessories or anything, i lose engine power. my battery like comes on and my dash says "battery voltage low" "put car into park and then desired gear" it takes a few tries to get it started again and it will buck like it wants to stall out or it dies again completely while i'm driving. also there are times it is rough changing gears (jerky).

The contact owns a 2014 jeep cherokee. the contact stated that while the vehicle was parked, a leak was seen coming from the tailgate. the contact made a local dealer aware of the failure; however, she was informed the dealer was unable to service the vehicle. the vehicle was taken to an independent mechanic, where it was diagnosed that the power liftgate control module and headliner needed to be replaced. the vehicle was not repaired. the contact was made aware of nhtsa campaign number: 15v393000 (structure). the manufacturer was made aware of the failure and informed the contact that the vehicle was previously repaired under the recall and advised the contact to file a complaint with the nhtsa hotline. the approximate failure mileage was 88,000.

The contact owns a 2014 jeep cherokee. the contact stated that while driving at various speeds, the vehicle would lose motive power and stall without warning. the vehicle was taken to the dealer where the contact was initially informed that the vehicle needed a new battery; however, despite a battery replacement, the failure persisted. the contact returned to the dealer and was given an estimate for a diagnostic test. the manufacturer was made aware of the failure. the vehicle had not been repaired. the failure mileage was approximately 700.

Truck stopped in the middle of the road almost causing me and my daughter to get by oncoming traffic. service transmission appeared on the screen before the car stop and power off.

The contact owns a 2014 jeep cherokee. the contact stated while driving at an undisclosed speed, the transmission unintendedly downshifted into neutral(n). additionally, the engine revved loudly but failed to move forward. the vehicle was taken to the dealer, where it was diagnosed that the transfer case might explode and need to be replaced. the vehicle was not repaired and remained at the dealer. the manufacturer was made aware of the failure. the failure mileage was approximately 39,452.

The emergency/parking break froze in the on position. the vehicle had to be towed on a flatbed truck. the parking brake had to be disconnected in order to drive the vehicle. the cause was water intrusion into rear cargo area. parking brake module/connector are corroded. needs a module and harness. code c10cd01. i understand this issue is already being investigated for recall. i want to make sure my complaint is included.

The body seam is leaking causing floor board in front and rear to have puddles of water in the floor, and mold. i'm on oxygen. this is not safe at all. also the rear mopar had to be replaced cause of park brake failure. this needs to be recalled asap. it's happening on a lot of your jeep cheerokees. thank you

For the last 12-months i have been dealing with the vehicle stalling after filling it up. it first started a year ago and was sporadic but for the last 6-months it has been happening every time i fill up. this is a very dangerous situation to be driving down the road to have the vehicle suddenly stall out. the last time this happened was on saturday, 2/11/23 and i spent the day fighting a stalling vehicle. since 2020 the check engine light sporadically comes on. supposedly there is a small evap leak. after looking into this earlier today i discovered this is a well known issue with all jeep vehicles. seeing how this seems to be a manufacturer issue the consumer should not have to keep paying out to fix what was not done right to begin with. please look into both of these concerns.

Ptu identified under code c14a7-97. this part is a known problem with a large recall already completed but for some reason, this particular vin doesn’t fall within the recall scope. called several dealerships to ask about recall work and all indicate this vin isn’t covered. “service 4 wheel drive” light is intermittent.

The vehicle bucks and stalls after filling up the fuel tank to full. i don't lose accessories or anything, i lose engine power. my battery light comes on and my dash says, "battery voltage low put car into park and then desired gear". the car will start up after the excess fuel in the engine is burned off which can take a few tries. it will buck like it wants to stall out or it dies again completely while i'm driving. this is a very dangerous situation to be driving down the road to have the vehicle suddenly stall out. the vehicle will continue to stall until the fuel hits a certain level in the tank.

The contact owns a 2014 jeep cherokee. the contact stated while was parking the vehicle, the vehicle began to roll backward. the contact stated that the four-wheel drive (4wd) warning light was illuminated. the contact stated he used the parking brake to stop the vehicle. the contact took the vehicle to the local dealer, where it was diagnosed with needing the power transfer unit (ptu) to be replaced. the vehicle was not repaired. upon investigation, the contact associated the failure with nhtsa campaign number: 20v343000 (power train) however, the vin was not included. the manufacturer had been informed of the failure. the failure mileage was approximately 91,000.

I was unloading my trunk from my sons birthday party and when i pressed the button in the rear hatch to automatically close the trunk. the trunk would not close. usually i can tap it and it will reinitiate the closing mechanism or stop to prevent something from being closed inside. there is some sort of malfunction in the closing mechanism of my jeep.

After driving over 20 miles the jeeps performance drops a d the check transmissiom light comes on. after conducting research i come to find that this issue is common with the my vehicle, a jeep cherokee 2014-2017, and became alarmed to find out that this issue has caused accidents for other thats share a similar vehicle to mine. ive taken it to the dealership to confirm my suspicions and they were well aware of the issue with the jeep cherokee 2014-2017 transmissions.

While driving and coming to a stop, the transmission does not fully downshift automatically. usually will only downshift automatically to 3rd gear. i don't realize the improper downshift until i accelerate and realize i am not in 1st gear. i've learned to perform a manual downshift after coming to a stop. also, when in 1st gear and begin a slow start, to where the vehicle then shifts into 2nd gear, and then cruise at a constant speed that does not require shifting into 3rd, but then when i do begin to accelerate, there is a loud "clunk" that sounds and feels as if i was rear ended.

Upon trying to enter a slightly inclined parking space in a parking garage, as i was lightly pressing on the accelerator, the car suddenly accelerated (tires screeching) and hit the concrete half wall. no time to even brake properly as it happened so fast. i had noticed a lack in acceleration that morning driving to my destination. thankfully no injuries.

Driving the vehicle for a few mins and the seatbelt light and airbag lights will come on and message show service airbags soon. will stay in for about 2 mins to 15mins. does not occur everyday but would say once every two weeks.

Emergency break malfunction, will turn on while driving and will not turn off, it will show service break engine light and check engine light

1. the 2014 jeep cherokee has stopped accepting gas except for .5 gallon intervals. yes it is available for inspection 2. the possibility of running out of gas and the car stalling out. 3. yes dewey dodge has evaluated the vehicle. 4. jeep headquarters has received the dealer documents and complaint from us about our jeep 5. no warning. just stopped being able to get fuel in tank with out reengaging pump multiple times and taking over 30 min to get gas. this problem first occurred within the last 3 months.

My jeep is stalling and it cranks but then while driving for a while it shuts down and you have to crank it back up

The contact owns 2014 jeep cherokee. the contact stated while driving approximately 25 mph the electronic parking brake suddenly activated causing the vehicle to abruptly stop in the middle of the roadway. the vehicle was taken to the local mechanic who informed the contact of water intrusion into the electronic braking system which caused the electronic braking system to malfunction. the vehicle was not repaired. additionally, while driving approximately 45 mph, the vehicle suddenly lost motive power and stalled. the vehicle restarted and operated normally. the cause of the failure was not yet determined. the local dealer and manufacturer were not notified of the failure. the failure mileage was 94,000.

Everytime i fill up, the car acts like the transmission is faulty. tried to die when stopping, barely runs. on dash warning says to have transmission serviced. i have to drive approximately 6 miles, restart the engine, then it's fine. happens everytime. took it to the bossier city, la. dealership and they wanted to sell me a transmission job. i informed them of others with same problem and the said they never heard of that problem.

The vehicle keeps loosing power, everything has been tested battery wise it not the battery. it’s acting like it’s not getting fuel. this started 3/28/23, between 40 and 60 vehicle shakes and is hesitant to go. vehicle will jerk badly and clunk. while the check engine light starts flashing. when codes are check they are for power loss & failure.

The contact owns a 2014 jeep cherokee. the contact stated while driving 30 mph, the vehicle lost motive power and stalled. there was no warning light illuminated. the contact pulled over to the side of the roadway and turned off the vehicle. the contact waited until the vehicle cooled down, and the vehicle restarted after several attempts. the vehicle was restarted and operated normally. the vehicle was diagnosed by the dealer and the dealer stated that the transfer case needed to be replaced. the vehicle was not repaired. the manufacturer was contacted, and the manufacturer stated that the vehicle was not under recall. the failure mileage was 77,000.

While in drive my parking brake engaged all of a sudden. i tried to disengage and it would not. a scanner was brought and the car would not even talk to it. i tried settings on my dash to disengage parking brake and it brought up error. my car had to be put on a flatbed. i was told they found water on left back side where my parking module was and they have ordered the part. i have read several complaints on this same exact situation.

The contact owns a 2014 jeep cherokee. the contact stated while driving 55 mph with the cruise control activated and going downhill, the vehicle started to accelerate independently. the contact stated no warning light was illuminated. the contact stated that he depressed the brake pedal and stopped the vehicle. the contact took the vehicle to an independent mechanic where it was diagnosed with needing the transmission fluid to be flushed. the vehicle was repaired but continued to experience the failure. the contact took the vehicle to the local dealer to be diagnosed and the contact was informed that the power transfer unit (ptu) needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 75,000.

The electronic parking brake module was damaged due and corroded, due to water, leading to the jeep being unable to disengage the parking brake. the module is located in the rear of the trunk and no other signs of water were present when inspected. all of the jeeps safety systems were effected by the module, the dash board had two lights indicated “p!” and “brake.” the module was replaced by cdr fullerton in somerville. the vehicle was inspected by jeep in somerville and they were able to reproduce the problem. the vehicle has never been subjected to any type of water damage before. the issue started while driving on a local road when the ebrake automatically engaged resulting in loss of power. after pulling over and starting restarting the car i was able to drive the car home. however, the problem reoccurred many times and we were unable to use the car until the dealership was able to fix it.

Transmission problems, engine light comes on and it says service transmission in the dashboard it is okay to be inspected upon request. i’ve been to 4 different garages trying to get the problem fixed and have spend over $5,000 in less than a year. and the problem still occurs. car delays drastically when changing gears. when driving, the vehicle will lose acceleration and the gas pedal will not work and the vehicle will not accelerate at all. the drive gear and the reverse gear will get confused with eachother. after stopping at a stop sign or traffic light the car has a very hard time accelerate and catching up to speed. the rpm’s while driving also accelerate its self from time to time causing the car to pick up speed drastically unless i step on the break pedal to slow it down. my car is basically a death trap waiting to happen and this is not okay for my safety as well as others on the road.

Left front axle shaft needed replacement (warranty) on 06/01/2018 at 87104 miles due to loud clicking noise. replacement part # 52123739af.

06/01/2018 at 87,104 miles the pto/ptu was replaced (warranty) due to 4low not being available and, once forced into 4low, could not be taken back to normal. new part # 68307403ac. exact cause was not explained, but it 99% likely to be a failed seal letting oil into the electronic control and actuator compartment. 08/19/2022 at 106.582 miles the pto/ptu diagnosed with faulty internal bearing for the rear driveshaft, causing grinding noises and eventually risking catastrophic failure. replaced 02/15/2023 at ~107500 miles. new part # 68307403ag. this was all at my expense - over $3500. jeep refused to cover anything even thought the part had lasted less than 20k miles and has been revised four times (version ac to ag since the first replacement).

My car is a 2014 jeep cherokee trailhawk the i bought a few mint ago at a keep dealer and after i bought the car 1000 miles later the car broke down due to a problem with the transmission, i took it back to the dealer and they didn’t wanted to fix it at first … after arguing with them for a couple of hours they resided to fix it and only made me pay for the part … after they supposedly fix it the car started giving me more problems and the dealer and the dealer didn’t wanted to fix it anymore

My parking break became stuck on and would not turn off. a warning light came on to service the parking brake. the car would not move. upon inspection of the epb module, it was wet, with corrosion, to the point where water can be heard in the module unit. that area of the rear of the car was also wet. my car will not drive and i will be taking it to a jeep dealership shortly.

The contact owns a 2014 jeep cherokee. the contact stated that while at a stop light, the electronic parking brake erroneously activated. the contact was able to deactivate the parking brake and continued to operate the vehicle. later while driving approximately 5 mph, the electronic parking brake activated causing the vehicle to abruptly stop. the contact was unable the deactivate the electronic parking brake rendering the vehicle undrivable. the vehicle was towed to the local mechanic who diagnosed that the electronic parking brake module was faulty, due to water damage caused by rainwater leaking into the vehicle. the module was replaced, and the vehicle was repaired. the manufacturer was notified of the failure. the local dealer was not contacted. the failure mileage was 88,000.

Low miles ptu needs replacement. 50,000 miles

Parking brake stuck and won’t release due to water getting into parking brake module 2014 jeep cherokee

The contact owns a 2014 jeep cherokee. the contact stated while driving 35 mph, the accelerator pedal was depressed, and the vehicle stopped without warning. the engine would rev but the vehicle failed to respond. the contact stated she shifted the gear shifter to neutral and then to drive and the vehicle operated as needed. the contact stated that when she decelerated, the failure recurred with the warning displayed "shift into park and restart vehicle". the contact stated that the failure recurred on several occasions. the vehicle was taken to a dealer where no failure was diagnosed as no diagnostic failure codes were displayed. the contact stated that the dealer informed her to keep driving and if the failure recurred, to take the vehicle back to the dealer. the contact was relating the failure to nhtsa campaign number: 19v447000 (power train). the contact stated that the dealer informed her that the vehicle was serviced for the recall in 2019. the manufacturer was not made aware of the failure. the approximate failure mileage was 154,000.

My parking brake light came on and i took it (2014 cherokee latitude) to get my brakes fixed and was made aware that my parking brake was stuck on just enough to were it had been wearing out my rotors. my pads and rotors were destroyed because of this and can’t be replaced until i take it to a dealership so they can reprogram it and get it to disengage. a few days prior to this i was in a driveway and my car would not move at all for around 30 mins of starting and restarting my car. i called the dealership and they are wanting to charge me $159 diagnostic plus the cost of repair not to mention it’s unsafe to drive and has to be towed. dealership apparently only one who can fix and want to charge all this money to repair an electronic issue that causes my vehicle to be unsafe for me and my 2 children!

On march 7th 2023, i was driving my jeep cherokee on ny 96a in 55 mpa traffic, saw the check engine light turn on briefly, the engine seized at this speed, started chugging, and nearly had a traffic accident given the abrupt engine failure. in addition, while i was able to get to the side of the road, the car was stuck protruding off from the shoulder into the lane, the engine would not start to move the car, and it was a very unsafe situation given poor visibility at dusk. at 91,000 miles, it seems very strange to have experienced engine failure that ultimately resulted in a $6,785 repair bill at maguire jeep/chrysler dealer in ithaca, ny (vva assembly needed to be replaced, broken valve spring in cylinder 4, roller spun and wedged in camshaft causing lobe damage, vvaa collapsed causing loose rocker and damaging head, valve and camshaft. cylinder head needed to be rebuilt). this vehicle has had other serious problems in the past prior to this incident including a malfunctioning parking brake in 2020 that resulted in my 6 year old son and i stranded, unable to drive while we baked in the 90+ degree heat, a very costly broken 4wd module replacement 2021, and multiple breakdowns due to starter issues/needing starter to be rebuilt (2022 2x).

When i fill up my car completely the car will sputter and turn off when idling at a stop. then it may turn off and says to put in park. this has happened several times and in intersections which one incident almost caused an accident. only happens when car gas tank is completely full. please advise. thank you

On or about march 26, 2023 the emergency parking break became engaged and would not disengage. upon having my car towed to my local jeep dealership (acton, ma) i was informed that water had leaked and corroded the wiring for the epb module. the dealership informed me that this problem can’t be fixed fully and will continue to happen even after i paid $1,800.

Body control module failed at 59,xxx miles. vehicle could not read gears and wouldn't shift into gear. the second time the vehicle wouldn't shut off and continued to stay in run. vehicle failed to read the right gear while driving. first warning light was service parking brake and service transmission. after that no warning lamps. after inspection the bcm failed and is a discontinued part for the vehicle. was repaired at the dealer and 7 days later the vehicle failed with same issues and is currently undrivable. purchased in feb 16th 2023 and have had it on the road for 30 days total.

The contact owns a 2014 jeep cherokee. the contact stated while driving at approximately 30 mph, the gear shifter was forced into another gear and did not operate as intended. additionally, the contact observed a loud clunking noise while changing gear. the transmission warning light was illuminated. the vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 74,000.

As i was driving on an interstate highway, suddenly the brakes on my jeep locked up and pulled over to the shoulder. the dashboard message was that there was a problem with the parking brake. after a few minutes the vehicle would move and i drove home. i called a service station and made an appointment to have it looked at but the brakes were now locked and the vehicle had to be towed. the mechanic said there was a problem with water in parking brake control module and the design would let in water which caused the problem. he said the module and connector needed replacement. the jeep was then taken to a dealer who was the only one who could get the parts and make the repairs. the dangerous aspect was the brakes suddenly locking up on the highway.

Pulling out of a parking spot and the vehicle just went into neutral and died.

Upon coasting to a roundabout i was safe to continue however, when accelerating, the power to the wheels stopped and a harsh grinding noise occurred disabling me from driving anymore. i was almost hit and caused extreme concern for my safety and the safety of the passengers.

Leaking at the hatch watering getting into electronic parking brake module causing the parking brake to lock up and catch fire..

My car shuts off while driving and idling. i have taken it to a shop and they could not find anything wrong with it. i have also taken it to a dealership, it is on its third time in 6 months being there. they have gotten the car to shut off while driving it, but they do not know what is wrong with it, as there are no codes populating. i have put $2000 into this for issues that are not correcting the actual problem. this is a safety hazard, as i have almost been hit multiple times, because it is stalling out. i have contact jeep corporate and they were in contact with me for a while, but now they will not answer my calls or emails. my dealership says they are at the point of making a case too, as no codes are being thrown and they do not know what is wrong with it. my children are scared to be in the car with me and this is my only vehicle. i am borrowing one now, but the person needs it back.

I get error messages that say stop to shift. my car is an automatic, brake comes on when i haven’t touched it, it won’t drive sometime won’t go forward or backwards, tire pressure errors, check engine light comes on when nothing is wrong now it won’t always start. the battery is at 14.2 i want a new car this one is crap

While driving, at any speed, for any length of time (sometimes minutes, sometimes hours) the car will act like it is shifting to neutral, no matter how fast i am traveling, it’s happened at 10 mph and up. it’s random, no rhyme or reason. it has been in 4 shops since november and does not code for errors. no one has found the issue. it is unsafe as it will redline the rpm, make the accelerator useless, and the only cure is to drop the car into neutral and abruptly stop. this can lead to a serious accident as there is not time to come to a safe stop or pull over safely on certain roads. it appears like this may be the same issue as a recall from 2016, maybe the fix didn’t fix the hazard? some lights flash on the dash. immediately when it happens, the traction control light comes on, and occasionally the “service transmission” warning will briefly appear. my transmission has been checked multiple times now and it appears to be in good condition. one jeep dealer thought it could “maybe” be a transfer case issue as it wasn’t going into gear. they did the w20 recall and it hasn’t had that issue since. the red lining and apparent neutral shift is still happening. we had another shop give us a 2nd opinion on the transfer case, it was functional and nothing was wrong with it. two shops concluded the transmission and transfer case were fine. we have had three diagnostics on the car, one came back with a faulty oil sensor, which turned out to be unplugged, however we replaced it anyway to be safe. and one came back with voltage errors since it sat in their parking lot for a month, they replaced a battery cable and nothing else came up. but they were willing to replace the transfer case in a maybe, which prompted our second opinion. this is frustrating and i am terrified to drive it. the last time i did i nearly got hit by a semi truck when it redlined the rpm and i had to abruptly stop where there was no safe place to pull over. this happened 4x in 20 miles

The contact owns a 2014 jeep cherokee. the contact stated that while her daughter was driving at various speeds, the vehicle was sputtering and then stalled. the "shift to park" message was displayed. the battery warning light was illuminated. the failure recurred after refueling. the vehicle was towed to the local dealer, who was unable to duplicate the failure. the vehicle was later diagnosed and determined that the catalytic converter, oxygen sensor, vapor canister, spark plugs, charcoal canister, and filter. the vehicle was repaired, but the failure persisted. the manufacturer was not notified about the failure. the failure mileage was approximately 112,366.

My vehicle was making a noise upon going around a right hand turn. i took it to the dealership and they informed me that bolts had fallen out of the power transfer unit. i was told that if this unit failed that i would be thrown through the front window. i spoke with jeep and was told that they had no information regarding this issue and they made a note that it had happened. the refused to address the issue that i felt was a big safety issue as this would cause the vehicle to immediately stop. they claimed they had no control over the bolts falling out because of unknown interference from outside sources.

The contact owns a 2014 jeep cherokee. the contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle lunged into the next gear. the contact stated that the vehicle also lunged while downshifting. the vehicle also rocked backward abnormally. the contact stated there was no warning light illuminated. the contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 100,000.

Check engine light came on, so i took it to my mechanic. cylinder 1 is bad. the vehicle has 75000 miles and the engine needs to be replaced or at minimum cylinder one has to be repaired. very expensive repair. i have done regular maintenance and still have an engine problem. i thought the engine would be good for at least 300000.

I parked my vehicle in my driveway without turning on the e-parking brake (it is in manual mode). in the morning when i got into the vehicle and put the car into reverse the e-park brake engaged and would not disengage. this was followed by a “service parking brake” message on the dash. i had to have the car towed to a mechanic who found water in the epb module which was causing the issue. the water seemed to be coming in from some seams in the roof and running directly onto the module. the replacement of the module was very expensive and the car was inoperable for over 1 week.

The contact owns a 2014 jeep cherokee. the contact stated that while driving at an undisclosed speed, the 4-wd inoperable warning light was illuminated. the vehicle was taken to the dealer and diagnosed with a power transfer unit failure with metal shavings inside the differential fluid; however, the vehicle was not repaired. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 114,303.

Water ingress into electronic parking brake module caused brake to lock and render vehicle immobile. also caused battery drain and electrical issues due to shorting out.

The emergency park brake engages by itself when the vehicle starts and it does not want to disengage. the system is engaging on it's own.

I have repeatedly been driving down the road then the jeep will instantly kick it out of gear while driving completely loses power so i have to pull over so i don’t get ran over and today. my electronic parking brake went out a second time in under a year because of the corrosion, every time it is kicked my transmission out of gear was a narrow escape from a wreck i reported this before but you don’t seem to care so i will be buying a cheap video recorder system and the first time i catch it on video. i will be filing a lawsuit against jeep and your company for not even looking into it which i referred you to do

My 2014 jeep cherokee is impacted by the 49a safety recall for power liftgate module, for which there is no remedy. i've been advised by jeep's recall not to park inside, or park near a structure, or park near other vehicles as the vehicle can catch on fire, whether driving it or not. these requirements make my vehicle useless. i have called jeep and was told i also cannot trade it in during a recall. i asked about compensation, or their providing transportation until a remedy is available, and was told that's not possible. this jeep is obviously not safe and jeep is not providing any solutions.

Car has broken down multiple times. most recent issue: 1car stalled while trying to make a left turn on highway, would not drive forward -dashboard sign said to put car in park -when trying to put it in drive it went into neutral and rolled back -car would not turn off, kept running when we tried to turn it on and off -“battery voltage low”warning signal came on -engine warning signal came on -got it to drive again after a few minutes and parked the car -tried driving it home, same thing happened all over again when were at a light after about 5 minutes -went to parking lot, hood of car was burning hot

The contact owned a 2014 jeep cherokee. the contact stated while driving 10 mph, the front passenger’s side air bags deployed without warning, causing major damages to the front passenger’s side door. there was no injury sustained. the contact pulled over and became aware that the front passenger’s side air bags and side door air bags had deployed. the contact was able to drive the vehicle to a collision center where the vehicle was deemed a total loss by the insurance company. the manufacturer was not contacted. the failure mileage was 61,000. the vin was not available.

While coming to stop at a red light, service parking brake message along with audible ding appeared on the message center. the light on the parking break switch was flashing. brake light was illuminated along with parking brake light. i arrived at my destination shortly after and attempted to engage the parking brake. nothing happened. i moved up a few spaces in line at a coffee shop and came to a stop. the parking brake engaged and i was unable to move the vehicle. i turned the car off, put my seatbelt on, put the car in drive and slowly moved forward. the parking break disengaged and i was able to get home. at home i followed the procedure to reset the parking brake. the brake reset along with all lights,brake and parking brake light, and was ok until the next day. vehicle was parked overnight. next day tried moving car but parking brake engaged and i was unable to disengage. service parking brake message illuminated as well as brake and parking brake light. i read online about water entering the control module and attempted to locate and remove it. see attached photo. the module and wiring harness had a small amount of water inside as well as signs of the water having been there a while.

The emergency parking brake engages on its own, and the car can not move forward. the car engine fails and stalls, the vehicle can not be shifted, and i have a loss of steering control. dash reads error of parking brake needs service, power steering is out, and check engine light comes on. the car won't restart for approximately 1 hour and then turns over and starts. this problem happens intermittently with no warning. it has happened both when parked and moving. i have had the vehicle in at a jeep dealership but they were unable to diagnosis. it appears to be part of the same case number

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. an undisclosed dealer was contacted and confirmed that parts were not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 jeep cherokee. the contact stated that after the vehicle was started, the parking brake failed to release as designed. additionally, the parking brake warning light was illuminated. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure. the failure mileage was approximately 218,000.

Vehicle stalls/doesn’t start when gas tank is full. this has happened while driving.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer and other unknown dealers were contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 jeep cherokee. the contact stated that while driving at an undisclosed speed, the contact heard a clunking sound coming from the hood of the vehicle. the contact stated that the “awd high temperature” message was displayed. the vehicle was taken to the dealer where it was diagnosed that the ptu had failed and needed to be replaced. the vehicle was repaired. the contact referenced nhtsa campaign number: 23v302000 (power train). the manufacturer was notified of the failure and the contact was informed that the vin was not included in the recall. the contact was advised to call the nhtsa hotline. the failure mileage was approximately 102,733.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

My 2014 jeep cherokee impreza is stalling and lurching from a stop position as i press the excelerator to enter a street. this is especially problematic since i have to enter a highway ( oregon coastal highway 101) from a stop position turning right to go into town.this has been a problem for approximately 1.5 years and is a safety issue that could result in a fatal accident and is becoming more frequent.

The service 4wd light is on. the jeep dealer evaluated that the ptu needs to be replaced. $2700 part. this is a known recall: 20v343 auto maker w47 my vehicle vin needs to be added to this recall please!

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (air bags). however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 jeep cherokee. the contacted that while driving at an undisclosed speed, the vehicle experienced a delay during acceleration and the vehicle choked up. the vehicle was taken to two independent mechanics and the dealer who were unable to determine the cause of the failure. the contact also stated that when her daughter turned on the vehicle, the service transmission message was displayed. the vehicle was towed to the dealer to be diagnosed and the contact was informed that the transmission needed to be replaced. the repair was pending. the contact was relating the failure to nhtsa campaign number: 19v447000 (power train) however, the vin was not included in the recall. the manufacturer was made aware of the failure and confirmed that the vin was not included in the recall. the failure mileage was approximately 84,324.

The 4wd maintenance and 4wd overheat lights come on. got quoted over $4,000 for a power transfer unit (ptu) repair, and the vehicle is under 100k miles.

Due to the safety recall 49a - i am told that i am to leave my vehicle parked nowhere near buildings or other vehicles as there is a fire safety concern with vehicles catching fire whether or not the ignition is on. i called the mopar line, and was not that it was not urgent and to take it to my jeep dealership to have it examined to determine if i needed a rental - even though the recall states that it's to be parked due to a fire safety concern. the dealership says they were never given information on what was needing fixed so they wouldn't know what to look for - i call mopar back. they said they didn't know why i was told to go to the dealership and that if the recall doesn't state they'll offer a rental, then they won't offer a rental. but i can pay out of pocket for a rental and maybe get reimbursed by them for it, if they deemed it necessary. i have one vehicle, and i'm a single mother that drives her child to school. explain to me how i'm to do that if they want me to park it? not to mention, the mopar cs refused to tell me it was safe to drive because she "couldn't say that." so, i'm suppose to drive a vehicle that can catch on fire without even being on when it's my only means to drive my child to school or get groceries - and they can't tell me it's safe to drive but refuse to offer a rental because it's fine? how is this fine? this is a safety concern (as the recall states) and a serious liability with a possible lawsuit waiting. it's been recalled since may, it is now august, and they have no idea when it may be fixed - three months have already passed without a fix, and they think it's fine to drive while stating not to drive it. what am i supposed to drive? i can barely buy groceries, i have no credit cards to rent a vehicle. i'm literally terrified every time i drive my daughter anywhere because we could die. but mopar tells me it isn't urgent and i don't need a rental - when the recall, and them, say otherwise while stating it's fine. deathtrap.

On or about may 11th i received a notice of a recall on my vehicle. this recall notified me that my car could catch fire due to a faulty liftgate. the notice stated that there is no remedy available at this time so they recommended that i do not park near other vehicles or near any buildings. with safety being a concern, i reached out to the dealership that i purchased the vehicle from (carmax) to see if they could help me in getting a rental vehicle or a loaner vehicle, so that i could drive safely without any concerns until the recall is fixed. they refused to help me, stating that they did not manufacturer the vehicle so i had to reach out to the manufacturer for any assistance. i then reached out to jeep, who is the manufacturer, and also tried to request any assistance in this matter. i first went to the dealership directly and asked if there was anything they could do to assist me and they denied me stating that jeep does not provide any rental vehicle assistance in regards to recalls. when i advise them that this is a safety concern, they said i should reach out to customer service. i then called customer service with the number that they provided, and they also refused to help me. they stated that they could not provide any rental vehicle assistance or loaner vehicle, while i am waiting for the recall to be resolved. they stated they have no policy that requires them to do so. i advised them that this is a safety concern as my vehicle could catch fire based on the parameters of the recall and they said it did not matter. i asked to speak to any supervisor or management and they refused to connect me stating that the policy is the policy and the manager will tell me the same thing. i am requesting assistance in this matter, since it has been months without any remedy for the recall, and it is unsafe for my vehicle to be driven.

I received a warning to service my park brake. at that time it immediately started setting my park brake and i was unable to release it. after much fooling around with it i got it to release and took it to the dealership. they said the park brake module was wet and corroded and suggested i left my windows down. well i never open my windows. they said the part was not available and probably wouldn’t be for months. the blew out and cleaned the module. i had no problems for a year and a half (i also never set my park brake for fear it wouldn’t release) but it started setting itself again so i called the dealership and was again told they didn’t have the part and couldn’t tell me when they would. i have also had so many other issues with this vehicle. one being a transmission issue that happened before a recall for it so i fixed the problem and paid for it. when the recall came out i was only reimbursed for half of what i paid. i’m literally afraid to drive my car for fear of something goring horribly wrong while driving it.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated while driving at various speeds, the liftgate opened unintendedly. several warning lights were illuminated. the contact also stated that the failure recurred while driving on a bumpy road surface. the local dealer was contacted. the contact that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was approximately 71,000. vin tool confirms parts not available.

The contact owns a 2014 jeep cherokee. the contact stated that the transmission was replaced in 2021. the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. additionally, the contact stated that while the transmission was shifted into reverse(r) the vehicle failed to reverse as intended. the vehicle was taken to the dealer, who informed the contact that the transmission needed to be replaced. the contact related the failure to nhtsa campaign number: 16v129000 (power train). the manufacturer was not made aware of the failure. the failure mileage was approximately 60,000.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 19v447000 (power train). the contact stated that while driving at 40 mph, the vehicle shifted into neutral causing loss of motive power. the vehicle was taken to an independent mechanic where it was diagnosed that the wiring harness had overheated and cracked the transmission pan. the contact was informed that the wiring harness and the transmission pan needed to be replaced. the manufacturer was notified of the failure. the failure mileage was 156,927.

The contact owns a 2014 jeep cherokee. the contact stated while driving approximately 40 mph, several unknown warning lights illuminated. the contact stated that the vehicle started to downshift independently and then upshifted abnormally. the contact stated that the vehicle lost motive power and stalled. the contact pulled over and the power steering and brakes functioned as needed however, the instrument cluster was blank. the contact was able to restart the vehicle after several attempts and the functionality returned. the vehicle was taken to a local dealer, where it was diagnosed and determined that the tcm needed to be reset. the vehicle was repaired. the contact stated that the failure reoccurred. the manufacturer had been informed of the failure. the failure mileage was approximately 120,000.

Well maintained vehicle that has the 4wd warning light activate. diagnostic code states power transfer unit ptu error - not safe to drive. i have researched 2014 jeep issues and there are a lot of reported problems - many related to this same issue. this seems unacceptable to me and the cost of repair or worse another car is cost prohibitive. in this day and age cars should certainly last over 10 years and well over 100,000 miles. thank you

The engine lifters are tapping, the wiper switch goes out and the windshield wipers stays on and will not turn off and signal light’s doesn’t work neither the cruise controls, the transmission gears gets stuck in between gears and jerk off really fast

1st repair attempt: on april 2, 2021, 14 days after i purchased the vehicle (purchase date: 3/18/2021), i received multiple error messages stating "service electronic parking break" "service anti lock breaking system" "service park brake" "mil" light was blinking "cel" light was on as well and my vehicle would not accelerate. i was on a high traffic interstate and could not move the vehicle to exit to the shoulder. the dealer stated that my pcm/tcm needed to be "flashed" and my abs module needed to be replaced due to a csn w20, w84 and w80 code. the part to replace the abs module was not in stock and my vehicle remained with the dealership until april 16, 2021 (a total of 15 days) 2nd repair attempt: on may 21, 2021, 35 days after the repair attempt, for the 2nd time i received multiple error messages stating "service electronic parking break" "service anti lock breaking system" "service park brake" "mil" light was blinking "cel" light was on as well and my vehicle would not accelerate. my children were in the car when this happened. the dealer once again, for the 2nd time, had to order an abs module as well as reprogrammed according to all manufacturer recommendations (pcm/tcm/dtcm, etc) and my vehicle remained at the dealership until june 1, 2021 (a total of 12 days) 3rd repair attempt: on october 6, 2022, for the 3rd time i received multiple error messages stating "service electronic parking break" "service anti lock breaking system" "service park brake" "mil" light was blinking "cel" light was on as well and my vehicle would not accelerate. i was in the middle of a busy interstate when this happened. my vehicle remained at the manufacturer approved dealership in repair until october 27, 2022 ( a total of 21 days) all receipts, invoices and services completed to attempt repair are documented and can be provided upon request. most recently, august 10, 2023, all of the same error messages and issues above are occurring and i am unable to move my vehicle.

Engine stalls after filling tank. i’m not over filling it i stop at the first click and don’t put in a drop more. my engine will still stall and most times my car will completely shut off when i come to a stop.

There is 3 things going on with this jeep. first thing the service shifter is on. second the power steering will go out and come back on at different times. lastly if you shut the car off it may not start again for awhile and you will get a message on the dash that says engine to warm to start. i contacted jeep they said to take it in. we aren’t in a position to just let them keep running diagnostics on our car we have a code reader and it is not throwing any codes. our jeep started acting up after they did the one recall on it.

My jeep cherokee has been diagnosed by a mechanic using stellantis software for having issues with the ptu (power transfer unit) , requiring replacement of the entire unit. when this fails, it can result in complete power loss to the entire vehicle while driving, a huge safety concern for anyone driving this vehicle. mopar does have a recall for some jeep cherokees experiencing this issue, but my vin was not identified as part of this recall. i feel this is incorrect as i am experiencing the exact same problems with the exact same parts identified in the other recall. this is such a global issue that this part is on back order for the foreseeable future. my jeep also fell under a prior recall regarding reprogramming the ptu. it just seems obvious to me that mopar is at fault here, and i'd like this to be addressed.

The contact owns a 2014 jeep cherokee. the contact stated while driving 40 mph, the electronic parking brake independently activated. the contact stated that the parking brake seized, and the vehicle became undriveable. the electronic parking brake and parking warning light was illuminated. the vehicle was towed to the residence. the vehicle had not been diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 130,000.

The contact owns a 2014 jeep cherokee. the contact stated while driving approximately 35 mph, the vehicle lost motive power. there was no warning light illuminated. the contact stated that the failure was intermittent but also occurred while depressing the accelerator pedal after stopping. the vehicle would not move forward for several seconds. the contact stated that the engine would not rev when the accelerator pedal was depressed. the contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the power transfer unit (ptu) and rear differential needed to be replaced. the vehicle had not been repaired. the manufacturer had been informed of the failure. the contact researched online and related the failure to nhtsa campaign number: 20v343000 (power train) however, the vin was not included. the failure mileage was approximately 134,000.

My jeep cherokee has been diagnosed by a mechanic having issues with the ptu (power transfer unit) , code c14a7-97. if the ptu fails to engage with the transmission, the cherokee could lose all power while being driven. mopar does have a recall for some jeep cherokees experiencing this issue, but my vin was not identified as part of this recall. the recall should be for all vehicles that were made in this same time frame and are known to have issues. the jeep has had all of the software updates done to it but still has problem. mopar should be responsible for this repair as they are repairing other vehicles with the same problem.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the contact had not experienced a failure. vin tool confirms parts not available.

The transmission since buying it at only 16000 miles has been nothing but a problem. every recall to reprogram the tcm has not worked. it hard shifts all the time, shudders and jerks when going slow, and twice it has locked down and forced trans into neutral. has to be towed and reprogrammed so not just unsafe but costs money to fix a problem it shouldn't have. i live in the mountains it could easily shut down where there is no pulloff as it once did right before a corner. there is so many complaints online and so many not working recalls when will someone do something about this problem. this is the most expensive vehicle i ever bought and it is a nightmare. so much so i will never buy a jeep product again and i owned 5 older ones before this. make jeep replace or do a real fix please. thousands of people need this fixed or it will turn in to a massive lawsuit.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was contacted and confirmed that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. the vin was unavailable.

My e brake goes on and off by itself. and while i'm driving,now the car won't start. mechanic said it was the starter so i paid for one still didn't start.now he said it's the engine. car still won't start.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was contacted and determined that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and confirmed that the parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

The vehicle turns off while running, all lights on dashboard turn off and the vehicle dies completely. i lose power steering, brakes everything just turns off. after the vehicle comes to a complete stop i can put in parking again and the vehicle turns back on. this has happened 3 times already, luckily i have been driving it where there is no a lot of traffic, but no longer drive it on the highway it would not be safe. it happened after the light svc 4wd turned on.

Replaced the oil filter housing unit and filter cap because of oil leak, for the last couple of months, it’s been feeling very rough switching gears, especially when turning from a stop, and now it won’t start, at all. we tried jumping it and let it sit for a little bit and nothing changed. it’s not ticking or trying to start or anything, just the dash lights up with all the lights and the brake pedal is locked, it won’t move at all

The emergency park brake function is stuck on and can not be released. the car will not move and the emergency brake will not release.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Service transmission light came on while driving. i had a warranty on the vehicle so i took it in to dealership in dequeen ar they fixed the valve body on the transmission and almost exactly 1 year later the service transmission light came on again. following that my service parking brake light came on and now the emergency brake is engaged and will not disengage. why has there not been a recall on these items?

My 2014 jeep cherokee trailhawk has a failed power transfer unit (ptu) this failure causes harsh grinding noises and extremely jerky gear shifting at any speed. the vehicle lurches forward when changing gears and is a safety hazard. pulling the f10 fuse seems to bypass the ptu but renders the 4x4 and other safety capabilities like slip/traction control useless. the problem has been confirmed by independent and dealer mechanics at extreme cost. there is a warning lamp that now indicates 'svc 4x4'. the only symptoms of the issue were the jerky forward lurching followed by grinding noises.

The contact owns a 2014 jeep cherokee. the contact stated while driving at an undisclosed speed, an alert sounded, indicating that the 4wd was unavailable. the vehicle was taken to an independent mechanic, who diagnosed a failure with the power transfer unit pump. the vehicle was not repaired. the vehicle was then taken to the dealer, who confirmed the diagnosis. the vehicle was not repaired. after investigating the failure, the contact related it to nhtsa campaign number: 20e037000 (power train) but the vin was not included. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 123,000.

Recall 49a/nhtsa 23v-338 i cannot park my vehicle in my garage until there is a fix. i received the recall notice jun 30, 2023 (three months ago) and there is still no fix!!! when will this be remedied???

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

While driving the vehicle in the highway, the transmission abruptly stopped responding, the power was lost and the transmission shifted into neutral. the dashboard showed the message " to shift vehicle must be stopped". then the message change into "shift to p then desired gear". this incident happened several times and chrysler admitted the problem only on some models of their vehicles but not in cherokees 2014.

Car stopped without warning in middle of road. would not start. no warning lights on dash. answer: low oil level, car just turned engine off. no dash warning for low oil. happened multiple times. now: after filling with gas, stopped at light, warning messages "put car in park" then drive. when put in drive, rough and huge thunk. almost got hit, but was able to pulled over. called aaa., waited 45, and he drove it up onto bed to bring to mechanic. no problem. they did an oil change. drove for days then very rough idle and driving. each time, i was able to pull over w/o being hit. now sometimes running sluggish going down road and almost hit again. this car is not even 10 years old, but i've lost count how many close calls my family has had. if you go on any of the jeep forums, many, many owners are complaining abouts these same issues. why does the maker of jeeps fix all these issues on the forums before they build or design new ones?! i have owned a jeep grand cherokee(electrical), jeep commander(rust from bottom up), jeep compass, now the jeep cherokee (by far the worst one). was a jeep fan, but i have never run into so many weird issues. even my mechanic has given up and said bring to dealership. he has 5 different jeeps all with electrical/unknown issues.

At td bank leaving atm parking brake engaged and would not disengage until i started and restarted the jeep and keep going drive to reverse. took about 20xs! that evening leaving yard after about 20 feet keep locked up, parking brake engaged, again. took about 15mins to get it to disengage by starting and restarting, drive, n, reverse. next morning it locked as soon as i hit the gas, and was left at house as it sat. i live off a highway, i'm going to die driving it.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 jeep cherokee. the contact stated that while refueling the vehicle, the pump nozzle continuously shut off. the contact stated that he drove to several gas stations, where the failure recurred while refueling the vehicle. additionally, the contact stated that the vehicle was running rough and hesitated to respond while driving and depressing the accelerator pedal. there was no warning light illuminated. the vehicle was taken to an independent mechanic, where several fuel lines were replaced, and other fuel lines were blown out, and the charcoal canister was replaced; however, the failure recurred. the vehicle was taken back to the independent mechanic, where the fuel tank and the fuel neck were replaced; however, the failure recurred intermittently. the vehicle was not repaired. the dealer was notified of the failure. the manufacturer was notified of the failure and informed the contact that the vin was not included in a recall. the manufacturer referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 145,000.

I'm the owner of a 2014 jeep cherokee which i have recently taken in to be serviced due to a service light for the all wheel drive. the service representative did a great job outlining the issues resulting in a repair totaling $3,539.99 the diagnosis was that the powertrain on this vehicle has failed, and i have even noticed on the nhtsa website that out of 2,123 complaints on this vehicle, 1,224 (57%) are related to the failure of the powertrain on this model. 2014 jeep recalls associated with ptu: safety recall w48 / nhtsa 20e-037 safety recall w47 / nhtsa 20v-343 the two recalls were meant to circumvent the real issue of the recall. at the time of the recall if ptu's had not failed, they just replaced the splines to continue to function in the event of a ptu failure. if the ptu had failed, it was replaced. the issue with my vehicle, is that jeep claims that the recalls are not applicable to my vehicle, as they were not a part of the recall, despite the track record of failed ptu's and the fact that jeep was replacing ptu's for 2014 jeeps (just not mine). regardless, the core issue was never addressed, which was the failure of the ptu (power train unit). this issue was finally acknowledged in the 2015/2016 jeep cherokee (part 573 safety recall report 23v-302), however was never fully resolved with the 2014 jeep cherokee. now jeep is not willing to acknowledge or take responsibility for this $3,539.99 repair order for something that is clearly a manufacturer defect.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 jeep cherokee. the contact stated while driving at an undisclosed speed, the vehicle suddenly lost motive power, and the 4wd was not functioning properly. the contact was able to reach his destination however, while attempting to leave, the vehicle initially failed to start. after several attempts, the vehicle started, and the traction control warning light illuminated. the vehicle was taken to the dealer and the dealer found several electrical faults. the vehicle was repaired, but the failure reoccurred. the manufacturer was not notified of the failure. the failure mileage was 85,000.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 jeep cherokee. the contact stated that while driving 20 mph exiting his driveway, the vehicle lost motive power. the contact was able to restart the vehicle and park the vehicle back in his driveway. the contact stated that when he turned the vehicle off, the vehicle did restart but would not remain running. the vehicle was taken to the dealer. the vehicle was diagnosed with a failed battery and a failed alternator. the contact was informed that the battery and the alternator needed to be replaced. the vehicle was repaired but the failure reoccurred. the dealer informed the contact that the electrical wiring harness was the cause of the failure. the contact was informed that the electrical wiring harness needed to be replaced. the contact stated that he purchased the parts for the electrical wiring harness replacement. the contact stated that the dealer then informed him that the electrical wiring harness was not the cause of the failure. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 150,000.

While driving my 2014 jeep cherokee trailhawk, all power was lost, the power steering gave out and although i had vehicles behind me i was able to pull over to the side of the road safely. my daughter was also in the car with me. my jeep has has been sitting as a yard ornament in which i am still making payments on due to a failed ptu after completing the software update that was issued as a recall. the total for the fix is well over three thousand dollars. why wont jeep fix this? after researching, there are so many complaints regarding this same issue and after owning four jeeps total, this will be my last. not only could this result in injury and or death, it can also cause damage to the transmission. jeep refuses to fix their problem and like myself, will absolutely lose loyal jeep owners. i am ashamed of jeep.

There is currently a recall, u90, on my jeep. this recall causes high emissions. my vehicle will not pass department of motor vehicles with high emissions. there is a back order for the part that will fix the recall. the recall has also caused codes to come on, which can lead to other malfunctions. if malfunctions due to this recall while i am driving it can be harmful to myself and others.

As i was driving at garden state parkway in new jersey at 65 mph, a flashing engine yellow light indicated: “service transmission”, the car decelerated down to 30 mph, and a few miles after, another yellow light indicated: “transmission fluid overheating”. and the vehicle just stopped and did not move, and i did not even have a chance to bring it to a shop for inspection. the vehicle was towed to my home, which is for me not right. the mileage at this time is only 118,000 miles. note: on july 28, 2019 while traveling to nj ftom washington dc at i-95, the vehicle just decelerated which was scary. fortunately, i made it home, since the vehicle just came back to it’s normal performance. i have to bring the vehicle to my dealer since i still had the extended warranty on it. that time, the mileage was approximately below 70,000 miles. between 70,000 miles and 118,000 miles, there were (3) different occasions when the vehicle did not move back (rear) from park (p) position. i ignored these issues since it just came back as drivable again after shutting off the engine after a few minutes.

We had been having problems with how the car was running and took it in for service. as with the other over 1,000 complaints on here on the ptu unit, ours needs to be replaced. of course our vin number is not included in the recall even though the recall is listed when you just type in 2014 jeep cherokee. in fact, our vin is only included in 9 out of 13 recalls. this issue needs to be addressed as many people are paying well over $3500 for this repair that appears to be affecting many 2014 jeep cherokees. i also have a friend who has the same jeep and ended up trading theirs in rather than having to pay that money to repair it. please include all vin numbers in the ptu recalls.

An unwanted activation of the emergency brake. when the car is parked or turned off and after turning on the vehicle - the service park brake turns on. after some time, the vehicle stalled and had to be towed to the dealership. issues appear to be linked to a water leak within the vehicle’s engine block short-circuiting the electronic brake module. the leak damages the electronic brake module, and when the driver attempts to start the vehicle or shift into drive, it permanently shorts out. the vehicle is unable to move.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structurer) however, the part to do the recall repair was unavailable. the local dealer was contacted, and it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact stated that the power liftgate failed to fully open and had to be manually closed. the failure mileage was 160,000. vin tool confirms parts not available.

I was pulling out into a busy road and the clutch stuck and caused the transmission to drop into neutral. i couldn’t move or get the car in gear for 30 seconds while traffic was coming my way. i had to turn the car on and put it back in drive and it slowly pulled away

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

Regarding nhtsa campaign number: 23v338000 it has been approximately 6 months since having been notified regarding the "electrical short in power lifegate module" potentially affecting my 2014 jeep cherokee. to date, the jeep dealership is not aware of a solution to the problem. we were advised in june 2023 that we should park outside and away from structures due to the possibility of an electrical short which may lead to a vehicle fire with the ignition on or off. we are now experiencing significant snow and i have no where to park my vehicle! what steps have to be taken to remedy this situation as soon as possible? my next step is to go to the media to report the apparent lack of concern on the part of chrysler, as well as the nhtsa.

The contact owns a 2014 jeep cherokee. the contact stated that moisture had entered the vehicle through the rear liftgate. the vehicle was taken to a dealer where a diagnostic test was performed and the rear module was replaced; however, the failure persisted. upon investigation, the contact discovered that the vin was included in nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was made aware of the issue and confirmed that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the failure mileage was unknown. vin tool confirms parts not available.

Check engine light keeps coming on, then i loose power.

When is fca going to figure out a solution to recall 49a? recalls r27 and r67 have been done on my cherokee. this is my solution for fca: "possible fca temporary solution to the plgm catching on fire: instead of having the plgm connect to an always hot fuse, relocate the wire in the pdc to an only on when the engine is running fuse. of course this means you can only open the liftgate when the engine is running, but at least you could park in your garage. you could put the ignition switch in the run position and not start the engine if desired to open the liftgate. this should be an acceptable inconvenience until a 'proper repair' can be implemented."

The vehicle will not shift into 4-low. randomly says 4 wheel drive is unavailable. abnormally hard jolts and shifts. the transmission does not shift correctly and makes it very uncomfortable to drive. the lag response time from pressing the gas pedal to the moment of acceleration is between 1-3 seconds. car not downshifting or using 2nd gear at all due to software reflash is robbing part of the functionality of the vehicle. off-road select trac modes programmed gear shift points render using the modes completely useless and wastes unnecessary fuel.

The vehicle went out of gear basically into neutral at 70 mph going down the interstate. afterwards the vehicle would not go into any gear leaving me stranded on the side of the interstate.

I honestly have no idea what system failed but i was doing 80 on the interstate and my car shifted into nuetral . all of the lights came on parking brake , brake and then my car would not drive any longer , luckily i was able to coast onto the shoulder but i literally could have been killed. i had just passed road construction that went from 4 lanes to 2 barracaded lanes. i waited 30 minutes and my car restarted like nothing . so i thought maybe it was a glitch until i was driving again and it did it again. i had to keep putting my car in park and then shifting it back to drive . it has not been inspected yet as i'm trying to get it to the dealership without it cutting off .

Recall 49a was first publicized on may 11, 2023. fca notified me about the recall in june, but no repair parts were available. i have received several other notifications from fca since june (latest today), but every time i call the dealer to schedule the needed repair, i get the same response: no parts are available. today i called fca directly at 1 800 853 1403. same response: no parts available and no estimate of when parts or repairs would be made. i am unable to trade in the vehicle due to the open recall, as no dealer will accept it. during the past seven months the powerlift tailgate has malfunctioned several times, but i have learned how to remove a fuse in the engine compartment to "re-set" it. i am increasingly concerned about a possible fire. fca advises customers to part outside their garages to wait for the recall repair. this recall is not being handled in an effective and prompt manner. i ask that nhtsa investigate fca's handling of this recall, and require fca to provide customers with more specific information about the schedule for repairs.

While driving on a low-speed, local road, the electronic parking brake came on which forced me to quickly pull over. the car then displayed a "service parking brake" warning. i brought the car to my local garage and they found that the parking control module and connector were damaged by corrosion. they needed to replace the module and connector. this could have been a serious safety issue.

The contact owns a 2014 jeep cherokee. the contact received notification of emissions recall u90 catalyst efficiency; however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. parts distribution disconnect.

The contact owns a 2014 jeep cherokee. the contact stated that while driving and attempting to accelerate, there was an abnormal pop and a clunking sound detected. there were no warning lights illuminated. the vehicle was taken to an independent mechanic, who informed the contact that the bolts on the power transfer unit had been stripped. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the contact stated that the failure was related to manufacturer communication number: 21-014-23 (power train). the manufacturer was contacted, but no assistance was provided. the failure mileage was approximately 170,000.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer had been contacted. the contact stated that the power liftgate failed to open intermittently. there were no warning lights illuminated. the manufacturer was not made aware of the issue. the approximate failure mileage was 92,000. vin tool confirms parts not available.

Car wont accept gas, the gas tank becomes vapor locked, particular in cold weather. when you try to fill it you have to keep the gas at a triggle or the system will over flow. takes like 5 minutes to fill up a tank easy in the winter if your luck.

Tank is stuck at 1/4 full, some kind of issue withe the fuel tank. can will run out of gas if miles are not monitored. the gas tank aux pump or design of the tank (hump over drive shaft) is creating an issue.

There is water filling up in my spare tire area and it’s damaged the epb module which has caused the brakes to lock up a few times. also it is affecting my cruise control, lane assist, forward collision. and my 4wd module is getting wet and has set it off a few times

When gas pedal is pressed starting from a stop, the jeep doesn’t move right away, then jerks forward. also, when driving, it sounds like the automatic gear is not shifting up, sounds like the jeep is “reving up”. another thing happening, is as i start moving, i hear a clunk sound, towards the rear of the jeep, like something might fall off

Had to have our 2014 jeep cherokee limited towed in on 10/11/2019 parking break will not shut off, stuck will not move. same problem happening again december 2023!!!!!!!! 2019 dealership repairs: cause: water intrusion into the epb module & connector. replaced fuses checked module & found when disconnected that the module & harness were both green & corroded. new module & connector with new wires required to repair. removed & replaced module, cut off old wires & wired all new wiring to a new connector, new connector has weather pack insulators around wiring to protect from moisture intrusion. reconfigured new module parking break now works & was able to release rear breaks. $919.14 cost as of today january 6, 2024 the jeep is still currently in the garage with the same exact issue. apparently this is going to be an ongoing issue. now i am going to have to pay another $900.. this also is a security risk! no security risk should ever be overlooked!!

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was contacted, and it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact stated that the rear liftgate door was inoperable. the vehicle was taken to the local dealer who informed the contact that the failure was related to the recall. the failure mileage was 160,000. vin tool confirms parts not available.

Recall 49a/nhtsa 23v-338. it has been over six months since i received this recall and there is no repair/fix available yet. when will this be corrected???? parking my car outside in this cold weather is not good for the car or me. when will this be remedied????

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was made aware of the issue. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available. the contact stated the recall was updated to say a new fix would be announced on our about february 22, 2024 and this date came and went.

The 4 wheel drive unavailable indicator keeps coming up. in all research there is a safety risk if the ptu goes out. chrysler is refusing to remedy the extended warranty of 8 years/150,000 miles on my vehicle. saying the code is not the code they are looking for! i also took my vehicle to the dealership in casper wy. they specified chrysler/stalantis is not honoring this. i also called chrysler directly and received the same run around! i have owned many jeeps over the years as well as have many of my family members and never had an issue. no accident has happened yet but am very aware it could happen if not remedied!

The contact owns a 2014 jeep cherokee. the contact stated that while driving at an undisclosed speed, the vehicle began to shake, after which it lost motive power and suddenly jerked forward. the vehicle returned to normal functionality, but the failure became a regular occurrence. the check engine warning light was illuminated. the vehicle was taken to an independent mechanic, who diagnosed a failure with the pcm wiring harness. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 23v338000 (electrical system, structure), and the vin was included, but parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. vin tool confirms parts not available. the failure mileage was 103,000.

My vehicle has never been in an accident. i have pictures showing a wide gap on the side of the back window on the hatchback. lots of water gets into the back of the jeep. the water burned out some wiring that has caused issues with my jeep. it’s a 1200 dollar job, dealer states the water is getting in due to the design of the vehicle.

The contact owns a 2014 jeep cherokee. the contact stated that after fully refueling the tank, the transmission failed to operate as designed with the messages "shift to park" and "shift to desired gear" was displayed. the cause of the failure was not yet determined. the local dealer and manufacturer were notified of the failure. the approximate failure mileage was 167,000.

4 days after owning the jeep a service 4wd light came on. it’s been in the shop since the beginning of december 2023. they’ve found multiple wiring issues along with a burnt module and problems with the 4wd actuator. the recall on the jeep is also for a wiring issue.

While driving the vehicle will shift into neutral while saying it’s in drive. then alert driver via display center on dashboard to “shift to p then desired gear”. the engine will completely shut off. put into park, crank the engine, shift into drive then it will drive again.

The contact owns a 2014 jeep cherokee. the contact stated while driving at approximately 50–60 mph, the vehicle hesitated and stalled. while driving 75 mph and decelerating to 55 mph, there was a thumping sound detected, and the vehicle started shuddering. there were no warning lights illuminated. the vehicle was taken to the local dealer, who was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was not notified about the failure. the approximate failure mileage was 200,000. the vin was not available.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was made aware of the issue and confirmed that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that the tailgate had failed to open after several attempts with a burning wire odor entering the cabin of the vehicle. the manufacturer was made aware of the issue. the failure mileage was unknown. vin tool confirms parts not available.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that the key fob failed to open the liftgate intermittently. the dealer was contacted. the manufacturer was made aware of the issue. the failure mileage was 44,000. vin tool confirms parts not available.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufacturer was made aware of the issue and confirmed that parts were not yet available. the contact had not experienced a failure. vin tool confirms parts not available.

Jeep has failed to fix recall 23v-338 after 9 months. i called the manufacturer today (2/5/2024) at the number you have listed on your recall page (800-853-1403) and they were totally unable to supply any information other than the recall is still open and they have no anticipated repair date at this time.. jeep has not responded in a timely manner and i have waited 9 months which is more than enough time to get this fixed.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer and an unknown dealer were contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Power transfer case failure. there is a recall for both the ptu and the transfer case for other jeep cherokee models 2014-2016, but my vin # is not included. i experience frequent issues with a sudden loss of power when trying to proceed from a stopped position, often in the middle of an intersection. i found many complaints online about this with 2014 jeep cherokee trailhawks, and have asked fca and the jeep dealership several times over the past 2 years why my vin isn't included, if i am experiencing the same problem. fca wouldn't even open a case for me about it. the repair is approximately $8000 through jeep, and $1500 through 3rd party, however it requires programming, which only jeep can do. re: the liftgate recall, i've been waiting 7 months for parts to come in for that, as well. my liftgate failed at least 3 years ago.

Fca recall #49a (nhtsa recall 23v338000) was issued 9 months ago that warned that my 2014 jeep cherokee may spontaneously burst into flames at any time posing a threat to passengers or any structure containing the car, i.e., my garage/house! i repeat: 9 months ago! i have contacted several jeep dealers and the jeep recall hotline and no one, i repeat, no one had any information about any fix pending. could you please do something about this? can you imagine worrying about a car bursting into flames for 9 months? please help!

Jeep wont shift or move after stopping at a stop sign leaving me stranded

When trying to turn through an intersection, transmission slipped into neutral and would not shift back into drive for several minutes, while i was stuck in the middle of the intersection. after finally shifting into drive, i returned the vehicle home, only 1/2 mile, and it did the same thing 4 more times.

Transmission- vehicle started jerking and bucking with less than 101,000 miles.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and a complaint was filed. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 jeep cherokee. the contact stated that while driving at an undisclosed speed, the vehicle suddenly shifted into neutral, after which the vehicle lost motive power. the driver was able to coast to the shoulder of the roadway, where the failure persisted. the traction control warning light was illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 19v447000 (power train) but the vin was not included. the manufacturer was not notified of the failure. the failure mileage was 134,000.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. an unknown local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

1) parking brake module - water intrusion has caused the parking brake to malfunction, turning itself on and sometimes getting stuck in the on postion. i paid $700 to have it replaced and it went bad again with the same error code...water intrusion. dealer wants to charge me to fix it again eventhough there is a service bulletin #08-060-16 out for this issue. 2) power liftgate module - still waiting on a fix for this from fca. last update was 5/23. now my liftgate is malfunctioning. when i press any of the four ways to open the liftgate it will only go up halfway. i have to push it up the rest of the way. then when i press it to close it will not close on its own. i have to manually close it. i called 2 dearlerships and they have no solution. one said they couldn't even look at it for 2 weeks. the other said 3 months! this is totally unacceptable!

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was made aware of the issue and confirmed that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was contacted and confirmed that parts were not yet available. the manufacturer was contacted and was unable to confirm when the parts would be available. the contact had not experienced a failure. vin tool confirms parts not available.

My climate control module (part number 68103284aj which is now discontinued by mopar) went out, this was caused by simply changing the battery, since i had a dead battery. here is the fun part, now i do not have ac/heat. it does not turn on. which is very hazardous if it’s snowing or any type of cold weather since there is no way to defrost the windshield. i live in colorado, so i haven’t been able to drive my car in any sort of cold weather. also, i cannot pass an emissions test because of this module being out- i have documentation. passing an emissions test is required by the state of colorado in order to register my vehicle. so i cannot register my vehicle and i cannot legally drive my car on the roads of colorado until i register, so i this point my jeep is potentially worthless. i have brought my jeep in several times to get this fixed (dealer only fix - thanks jeep) and they stated that a used part will not work in this situation because every module is tied to a vin number, so it has to be a new part. this is absolutely ridiculous from mopar’s (jeep) end. considering they discontinued the part on a 2014 jeep cherokee. i have contacted mopar (jeep) several times, calls and email. i have documentation. they were absolutely horrible to deal with in this situation. i stated the situation, put it in writing in emails and they returned to call and email me back weeks later to confirm that the part was discontinued - which i told them on the first call. and when i would call to check in on the situation they said they were escalating it and never got back to me. then i emailed again, and they closed the case number. please help! i cannot drive my car and i cannot even sell it/or trade in, no one is going to buy a car without heat in colorado. i will provide all documentation that i have of the situation.

The contact owns a 2014 jeep cherokee. the contact stated that the power liftgate was not engaged. the power liftgate warning light was illuminated. the instrument panel and interior lights remained illuminated and drained the battery. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was contacted and confirmed that parts were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. parts distribution disconnect.

The contact owns a 2014 jeep cherokee. the contact stated that while refueling, gasoline was spilling from the vehicle. additionally, the contact stated that while driving at approximately 60 mph, the headlights exploded. the vehicle was taken to a dealer where it was determined that the headlights needed to be replaced. the vehicle was repaired. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 40,000.

The contact owns a 2014 jeep cherokee. the contact stated that while driving at an undisclosed speed, the emergency automatic braking independently engaged. the contact stated that the vehicle did not stop however, there was an excessively hard jerk that occurred. the vehicle was driven to the destination without the failure reoccurring. the contact stated that the failure occurred intermittently. the vehicle was taken to the dealer; however, the failure could not be duplicated. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 73,000.

The contact owns a 2014 jeep cherokee. the contact stated while driving at an undisclosed speed, the parking brake inadvertently activated causing the contact to lose control of the vehicle. the parking brake light was illuminated. the contact pulled to the side of the road before driving the vehicle to the residence. the failure occurred on several occasions. the vehicle was taken to the dealer where the failure could not be duplicated. the dealer upgraded the software module however, the failure persisted. the manufacturer was made aware of the failure. the approximate failure mileage was 90,000.

The contact owned a 2014 jeep cherokee. the contact stated when she was reversing (r) out of the parking space, when she straightened the vehicle and shifted to drive (d) the vehicle independently accelerated. the contact stated that the vehicle crossed over several parking lot barriers and crashed into the front end of a parked vehicle. the contact stated that the acceleration happened so fast she was not able to depress the brake pedal and she did not notice how fast she was moving. it was unknown if any lights illuminated. the vehicle crashed into the front end of the parked vehicle. the contact's driver's side hood and grill were crushed, and her driver's side wheels well and fender were also crushed and damaged. the driver's side door was badly damaged and could not be opened. the contact was transported by ambulance to a hospital. she said she was treated for a bruise on her left knee, she had no other injuries. the parked vehicle was unoccupied. the police were on the scene but did not file a report. the vehicle was towed to an impound lot and the contact stated that her insurance company later called to advise her that the vehicle was a total loss. the manufacturer was not informed of the failure. the failure mileage was approximately 104,000.

The 2014 - 2016 jeep cherokee introduced a new design to increase off-road capability, by creating a ptu "power transfer unit" for their 4wd models, many of the v6 models had problems with this unit and two recalls have been created by the nhtsa to deal with this problem, my car is the 4 cylinder model which also has a ptu and has suffered the exact same issues the v6 owners had but we have not been given access to the recall. this is a widely known issue that thousands of 2014 4 cylinder jeep cherokee owners have been suffering with. it is a risk and danger on the road way, causing irregular and unexpecting driving issues, complete loss of power to the rear wheels "which could be life threatening in some situations", in my situation i had reduced and intermittent power when trying to take a left hand turn across traffic nearly causing me to get impacted on the driver side. i had my [xxx] father in the car as i was taking him to his chemo appointment. upon taking the car to the dealership they told me that the ptu would likely need to be replaced at a cost of over 4000 dollars. i feel as thought there is sufficient correlation to the other issues this manufacture has with the part(s) in question, to warrant further investigation and recourse given the severity of the failure. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. the local dealer was contacted, and it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. additionally, the vehicle failed to start, and the alternator was replaced. the failure mileage was 2. parts distribution disconnect.

My vehicle dashboard gave me a "service park brake" message. the emergency brake would automatically engage if attempting to shift the car into park. the emergency brake could not be disengaged. the vehicle was towed to a jeep dealership. the dealership has determined that the "park brake module connector" and surrounding wires have corroded due to water intrusion. they told me the car is considered unsafe as if it were to be driven the e-brake could engage at any moment. they also determined there is water leaking into that area of the car i.e. the rear left cargo area where the brake module sits. my online research has determined this is a common issue, and jeep has not had a recall or notices about it. the water leaking could come from the sun/moon roof or the wheel well. please visit this link and others like it to see that many people are having this issue with no long-term solution per the manufacturer. some people have reported multiple failures of the park brake module on the same vehicle with the repair costing $1k+ each time. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

The contact owns a 2014 jeep cherokee. the contact stated that while the vehicle was idling, the message "shift to park" displayed and the vehicle shut off. the contact indicated that the failure had also occurred while driving at various speeds. the vehicle was taken to the local dealer who was unable to duplicate the failure or diagnosed the failure and no corrective service was performed. the manufacturer was not notified of the failure. the failure mileage was 4,000.

The contact owns a 2014 jeep cherokee latitude. the contact received a notification from jeep stating the vehicle was under jeep number u90 emission catalyst efficiency recall. the contact stated while driving, the vehicle decelerated and did not accelerate above 35 mph. the traction light, check engine, and, electronic stability control lights were illuminated. the vehicle was taken to the dealer however, the parts to repair were not available. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was notified of the failure. the failure mileage was approximately 73,800.

I start my car up and try to drive off and it would say shift gear into something then won’t let me leave the car is jerking hard or hesitation i get up to a certain speed it would just shut off or if i stop at a stop light it will shut off the engine but still have the acc on

When tank is filled up, my car stall or jumps and losses power when in drive and come to a stop, it tells me to put in park. but has done it while driving and just died, but it happens every time i fill up my tank, but it’s bad when i get to a red light and it jumps or when i come to crossing and just jumps in traffic or stops

Svc warning light on- notice of 4wd not accessible/power issues/surges/constant burning smell of fluid. started about 3/1/2024. took for service at firestone then referred to transmission shop. transfer box for 4wheel drive defective, fluid leaking. advised i could loose power without notice if not repaired. local dealers are backlogged for the part, by several hundred requests, as this is a issue for this vehicle. repair is costing me over $3,000.00. my mileage is 68000.

The contact owns a 2014 jeep cherokee. the contact stated that while entering the vehicle after a rainy day, the contact became aware that the vehicle was filled with water in the front and rear passenger's side seats. the contact mentioned that the water entered through the sunroof while it was raining. the contact was removing the water from the vehicle with a bucket and stated that mildew and mold were growing inside the vehicle due to the failure. the vehicle was taken to the dealer but was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 125,000.

Service 4wd light is constantly on while driving. the jeep is at over 112,000 miles. my mechanic did a diagnostic check and the code that was provided was c14a7-97 ptu motor-component or system operation obstructed or blocked. i checked with the jeep dealership for a possible recall and gave my vin number. there are no current recalls. for 2014-2017 jeep cherokees where the ptu has not been previously replaced, the auto maker’s recall number is w47 and the national highway traffic safety administration (nhtsa)’s recall campaign number is 20v343. at the current moment i’m scared to drive this car. i drive my elderly mother and kids in this car. if these problems are due to a recall i need my car fixed by jeep. they are the only ones that know how to handle this situation.

Ptu issue keep appearing, believe our call should also be included into below recall. can someone advise please? recall #: [xxx] report receipt date: [xxx} component(s): power train:automatic transmission summary: chrysler (fca us llc) is recalling certain 2014-2017 jeep cherokee vehicles equipped with a two-speed power transfer unit (ptu). relative movement in the power transfer unit (ptu) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the ptu. if this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the park function while stationary. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

My vehicle had no service light or warnings prior to shutting down in a parking lot. now it won’t start and says 4wd is unavailable, service transmission. i had to pay for it to be towed to my home. i’m a disabled veteran living on a fixed income and cannot afford to take it to a dealer. seems to me that the recall w47 20v343000 directly addresses the reason my vehicle is inoperable and so should include my vin!

The contact owns a 2014 jeep cherokee. the contact stated while driving approximately 30 mph, the message "service 4-wheel drive" was displayed. the contact stated that the failure had been recurring intermittently and was preventing the vehicle from switching from one driving mode to another as intended. the vehicle was taken to the dealer, where it was diagnosed that the power transfer unit (ptu) had failed and needed to be replaced. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 20v343000 (power train); however, the vin was not included. the manufacturer was not notified of the failure. the failure mileage was 153,000.

The power transfer unit ptu is failing on my 2014 jeep cherokee and jeep knows this is an issue. they have already recalled over 67,000 vehicles for this issue but somehow my vehicle isn’t affected when there’s no way i could have damaged the part myself. the problem has been diagnosed by a jeep dealership as failing but i don’t want to drive it and have fail in the middle of a trip where i would ultimately lose all power to the vehicle and be stranded in the middle of the road. no warning lamps came on but vehicle has been making a loud scraping metal on metal sound below 35 and when decelerating.

Flooding water is getting into car, trunk where the spare tire is kept. that whole portion is wet with water and it is affecting the electrical because it is getting wet.

2nd time, i did not put auto brake on but it engaged itself and than was stuck and would not disengage. luckily i was not in traffic, because that could have been a serious safety issue. the e brake engages on its own and than won’t dislodge. multiple times this has happened now. took it in once and paid almost $1500 to get it repaired, 3 days later same thing happened again!

See attached document for complaint

1* the electric emergency brake. 2* the e brake engages while i am driving and causes the car to abruptly stop almost causing the car behind me to rear end my car. 3* no, it just started, it happened 2 times yesterday 5/1/24. 4* no 5* not that i am aware of.

The power transfer unit (ptu) needs to be replaced. a warning light came on, "svc 4wd". i have 130,000 miles on the vehicle. my mechanic said it will take months to get the part because so many other cherokees are having the same issue. it would seem to me that if this issue is so widespread, a recall should be made on it. instead, i am being asked to pay $3,500 to have it repaired once the part comes in. now i have a car that i am afraid to drive before it is fixed as i don't know if driving it will create further, more extensive, issues.

My car is a 2014 my put failed in 2020 for the first time, and now in 2024 for the 2nd time. this is supposed to be a heavy duty vehicle and i dont ever take it off road. it shouldn't fail like this.

When i parked, it was fine, no brake problem. the next morning, i pulled out, got 10 feet & realized there was a problem. i saw the parking brake was mysteriously on and hasn't been off since. i've tried the release and resetting the parking brake for service, but the (p) parking brake light is orange, the regular brake light is flashing red, and there's a message that my 4wd is non-functional. i was lucky to get off the street.

The emergency control module and wire harness got corroded from water. the brakes engaged and had to be towed to the dealership. was informed at that time about the parts being corroded and needed to be replaced.

The contact owns a 2014 jeep cherokee. the contact stated while leaving the grocery store and attempting to close the liftgate, the liftgate failed to lock as intended. the contact stated that the vehicle was previously repaired under nhtsa campaign number: 23v338000 (electrical system, structure) however, the failure persisted. the local dealer was contacted; however, no assistance was provided. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 74,000.

Bought 2014 latitude apr 5, 2023 trouble starts with acceleration moving 40 mph suddenly i'm not going anywhere, car is in nuetral but gear shift is still in drive but engine is. car message says put vehicle in park restart and choose desired action. i'm in the middle of traffic that's moving 40 to 60 mph. this has been ongoing for over a year. i have not had my jeep for over 340 days since 2023 as it remains in shop.

Without any notice my drivers side seatbelt won't retract. not even a little. it is completely useless. when i looked online i saw that so many people were having this issue that there was possibly going to be a recall/repair. i tried several times to get it to retract even a little but it won't at all.

The contact owns a 2014 jeep cherokee. the contact stated that while driving on several occasions at various speeds, he observed a clicking noise coming from the front undercarriage of the vehicle. additionally, the contact stated that he observed a warning chime and the service 4-wd warning light illuminated. the vehicle was taken to an independent dealer where it was diagnosed that the ptu needed to be replaced. the vehicle was not repaired. the vehicle was taken to the residence. the vehicle was then taken to a dealer where it was diagnosed that the ptu needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 160,000.

The contact owns a 2014 jeep cherokee. the contact stated while driving at various speeds, there was an abnormal sound coming from the transmission while changing gears. there was no warning light illuminated. the local dealer was not contacted. an appointment with a local independent mechanic was scheduled to inspect the vehicle. the manufacturer was not made aware of the failure. the failure mileage was approximately 172,000.

The contact owns a 2014 jeep cherokee. the contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. the vehicle was able to be restarted but the failure persisted. the vehicle was towed to the dealer; however, the vehicle was not diagnosed, but it was stated by the dealer that the engine was repaired. the vehicle was repaired but the failure persisted. the contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power. the vehicle was towed to an independent mechanic where it was diagnosed as a failure with the engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the dealer was contacted and notified of the failure. the manufacturer was made aware of the failure and a case was opened. the failure mileage was approximately 69,000. the vin was not available.

2014 jeep cherokee with 84,000 miles. i took it to a dealership because it had a clicking noise. they said the ptu, power train unit was going bad and the splines were causing the noise. apparently this can cause the vehicle to stop moving and will damage the transmission if not replaced. i was told the part is on backorder and may take a few months to get in. received a quote for over $4,000 to replace the ptu.

The contact owns a 2014 jeep cherokee. the contact stated that while driving on several occasions at various speeds, the vehicle jerked and stalled. the vehicle was able to restart on several occasions; however, on one occasion the vehicle failed to restart. the vehicle was towed to an independent mechanic where it was diagnosed that the evap valve, evaporative emissions system leak detection pump, and the vapor canister seal needed to be replaced. the vehicle was repaired but the failure persisted. the vehicle was towed to the dealer where it was diagnosed that an unknown part in the evap and fueling system needed to be replaced. the manufacturer was notified of the failure. the failure mileage was approximately 80,000.

I was driving down the road when all of a sudden my car was in neutral and i was unable to get the car moving. called aaa they towed me to in a state transmission because the transmission light came on. interstate transmission said there was nothing wrong with the transmission. it’s a computer problem. soooo we going to fix this anytime soon?

Electronic e brake engaged while driving. will not disengage. requires towing. e brake will not disengage.

The contact owns a 2014 jeep cherokee. the contact stated while driving at an undisclosed speed, the contact became aware that the 4-wd warning light was illuminated. the vehicle was taken to an independent mechanic where the vehicle was diagnosed with power transfer unit (ptu) failure. the contact was informed that the power transfer unit needed to be replaced. the dealer was contacted; however, the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 121,500.

The contact owns a 2014 jeep cherokee. the contact stated while driving from a complete stop uphill, the accelerator pedal was depressed, but the vehicle hesitated to respond and lunged forward while responding. the contact stated that the failure had been recurring while driving from a complete stop uphill. additionally, the contact stated while driving and coming to a complete stop, the vehicle made an abnormal clunking sound while the transmission shifted to the intended gear. the vehicle was taken to the dealer, where it was diagnosed that the ptu had failed and needed to be replaced. the dealer informed the contact that the vehicle was previously repaired under nhtsa campaign number: 20v343000 (power train) in 2023. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 115,000.

When i made an appointment at an authorized dealer and took it in they said i must wait for parts. they put me on a waiting list. during the waiting period my car started to get a check engine light and over heating warnings which the recall clearly states it’s been recalled from over heating. i contacted the dealer who said they didn’t have a loaner for me and they will contact me when the parts come in. all of a sudden the check engine light went off and the car was ok. finally the parts came on and we took it right away to be serviced. a week after picking it up it started doing the same thing. i had emails going back and forth with service who claims it wasn’t due to the recall. during this i had a salesman call me to ask me to trade it in and when i said no he said, “good luck with service.” sarcastically. finally they told me that they were emailing jeep awaiting a response. but before this when they thought i would trade it in they were extremely happy. when i decided not to everything changed. my husband who didn’t trust them asked me to have it towed out of the dealer so i did. the car was drivable and no warning lights. then a day later it starts giving warnings again. the car is now sitting in my garage. if you start it up and drive it the check engine light is on and the thermometer shows the temp going all the way up. i have re-opened my case that jeep closed on me thinking the car was fixed. it has not been. the car still shows warning engine lights and overheating. it has not been fixed and the recall still stands unrepaired.

Power train:automatic transmission | power train:driveline:differential unit continues to experience movement in the power transfer unit (ptu) between the differential input splines and the transmission output shaft and has caused input spline teeth to wear off, leading to a loss of engagement between the transmission and the differential inside the ptu. if there was a recall performed on this vehicle, it was either too late, or ineffective. requires a new ptu.

The lug bolts that hold the tires on are swollen in place and cannot be removed without breaking them. as a result i cannot get the tires off of my vehicle. to remove the tires i have to take the vehicle to a dealership where they have to break the bolts to get the tires off. the jeep dealership told me this was a common problem with jeeps and chryslers because the factory installs lug bolts with caps on them which are prone to swelling and prevent the tires from being removed. if i had gotten a flat tire i would have been stranded as the tires cannot be removed due to the swelling of the bolts. this is obviously very dangerous as it results in people being stranded on the side of the road because the tire cannot be removed to put on a spare. to fix this problem and prevent it from reoccurring i now have to buy 20 new lug bolts that are not capped and take my car to the dealership where they have special tools to break the lug bolts and remove the tires. this is also causing financial hardship as the new uncapped lug bolts cost $204 and the labor to remove the tires is $312. these capped lug bolts are defective because they are known to be prone to swelling and locking the tires in place. as such this is a dangerous factory defect and these capped bolts should not be used.

While driving at highway speed i loose power on the accelerator, the dashboard tells me to "shift to park" i need to pull off to side of the road without getting hit. shift car into park. after i do that, the engine starts again and we are back to normal. sometimes the car turns off during this period and needs to be restarted also, other times it doesn’t . very scary.

Vehicle parking brake automatically engages when vehicle placed in park and will not disengage. brake lights are displayed as well as service parking brake message. cruise control is also affected. took vehicle to dealer and was told it was the brake switch. ordered new brake switch and installed with no change. after reading service bulletin number: 08-060-16 titled “electronic parking brake module connector water intrusion” i inspected the epb module and found it to be corroded and partially full of water. vehicle is not under warranty and this appears to be a very common and expensive problem that owners should not be responsible for. there is also potential of fire and of emergency brake engaging while driving that makes it extremely dangerous.

The contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 23v338000 (electrical system, structure); however, the part to do the recall repair was not yet available. the contact stated that the infotainment system screen display and the instrument cluster had turned black. the local dealer was contacted. the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 86,000. parts distribution disconnect.

The contact owned a 2014 jeep cherokee. the contact stated while her grand-son was driving 50-55 mph, the driver noticed that there was smoke inside the cabin and outside the vehicle. the driver pulled to the side of the road. the driver opened the hood and noticed that the underhood had caught on fire. the fire was extinguished by the fire department. the fire department informed the driver that the fire originated behind the engine. the contact was unsure whether a fire department report was filed. the contact stated that the front end of the vehicle was significantly burned. no police report was filed. there was no injury sustained. the vehicle was towed to a tow lot, where it was totaled. the dealer and the manufacturer were not notified of the failure. the failure mileage was approximately 118,000.

The contact owns a 2014 jeep cherokee. the contact stated while driving at 40 mph, the rpm increased quickly, but the vehicle lost motive power, after which the contact became aware that the transmission had shifted into neutral independently. the driver was able to pull over to the shoulder of the roadway, where the message "please shift to park" was displayed. after shifting to park and back into drive, the vehicle returned to normal functionality, but the failure became a regular occurrence. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 16v529000 (power train), but the vin was not included. the manufacturer was not notified of the failure. the failure mileage was 170,000.

The contact's wife owns a 2014 jeep cherokee. the contact stated that while his wife was driving 45 mph, the gear shifter moved to neutral(n) independently and the vehicle stopped abruptly. the contact stated that the driver restarted the vehicle; however, the gear shifter remained stuck in neutral(n). the messages "service transmission" and "service parking brake" were displayed. a bystander assisted the driver in pushing the vehicle to the side of the road and then to a gas station. the contact related the failure to nhtsa campaign number: 19v447000 (power train). the dealer and the manufacturer were notified of the failure and informed the contact that the vin was not included in the recall. the vehicle was not diagnosed or repaired. the failure mileage was approximately 150,000.

This morning, on the way to work, the electric parking brake module of my 2014 jeep cherokee trailhawk activated when the vehicle was in motion, making it impossible to accelerate or reverse. if i had been driving on the highway or interstate, this could have been fatal. the tech who towed my car said this is a known issue, and his sister even traded in her cherokee because of this issue. there has recently been rain in the area, and it is a known issue among 2014-2020 jeep cherokee owners that the emergency parking brake module corrodes due to rainfall. the tech confirmed that my electric parking module is corroded. this issue has been confirmed by the repair center, which is charging $1,300 for a repair. i have reached out to mopar, the manufacturer, to complain. this is a widespread, known-issue among jeep owners, and there's currently a class action lawsuit against jeep regarding this issue. there were no warning signs before the parking break activated. this needs to be a jeep cherokee recall.

I was in reverse backing out of my parking spot and the emergency parking brake activated by itself. my car immediately stopped and i was not able to move it forward or backwards. the brake warning lamp illuminated and a "service parking brake" showed up on my screen where the speedometer is. i was just grateful it didn't happen in the middle of the interstate or turning onto a major roadway. i was still freaked out this could happen. my car is still stuck where it went out. i've tried everything i can think of to deactivate the parking brake but nothing is working. this is so unsafe!!!

Ptu is malfunctioning

The service parking brake warning pops up on start up (p)!, along with the engine light and the traction control light. a warning that says service parking brake appears, around with a service transmission warning, and occasionally another message saying 4wd unavailable at the moment. another message says restart car in park at zero speed, which the car is already in park & not moving. the car is not drivable when all of these are on. if i attempt to change gears, the gear light flashes & when the car shifts gears it is very loud. it is also hard to turn the wheel. the emergency park has also come on, in it's own, while driving. almost killed me on the highway. had also done it in my driveway, when starting to pull out. also when the engine auto shifts, it makes like a whining noise. the engine sounds to go in overdrive whenever going down hills or up hills. down is worse though. this has been doing this since i got the car in 2021. i expressed these issues to the place i bought the car from, just days after buying it, and they refused to fix anything even though it was under the 30 day warranty. they claimed no issues. i have proof of mentioning these issues, to the person who sold me the car through the dealership.

The component that has failed was the ptu. it is available for inspection as well. my familys safety and myself along with other drivers safety was put at risk due to the "recall solution" for the failed ptu splines failing causing my vehicle to lose propulsion and setting the parking brake in traffic while at intersections as well as in traffic. the vehicle has not been inspected by any manufacturer, law enforcement, insurance, or any other. there were no service light prior to the component failing it just happend and almost caused us to get hit in the rear. the lights came on after the component failed, and this vehicle has had the "recall" addressed, but the recal is supposed to keep the problem from happening. not i have "svc 4wd" light on and the vehicle has issues accelerating, no other symptoms prior to the failure. fixing a faulty component is by replacing it with oe parts or aftermarket better parts, not programing the vehicle to operate in any other condition other than factory. not program the vehicles ecu to shut the power off to the main drive wheels and send the power to the rear, and to set the parking brake whenever the vehicle is in park so it doesnt roll away because the failed ptu wont hold it like its supposed to. this vehicle has 137443 miles and it shouldnt have any drive train issues being driven on the pavement only 70% highway travel 30% residential/town travel. the w47 recall isnt a fix and the part needs to be replaced to factory. tuning isnt the solution. its causing more problems for people who really like jeeps and costing us more money to fix the vehicle than its worth. either buy back all vehicles, replace the part the right way, or trade the vehicle in for another of the same make and model same or different trim package. please do something about this ridiculous "solution" to failed ptu in jeep cherokee trailhawks and even other models if they have the same issue. its just not safe. its a bandaided scam to make more money.

The ptu on my 2014 jeep cherokee failed and was replaced. the attached documents were sent to stellantis as a “reimbursement request”, was denied per the attached 10/17 email from jeep customer care. as evidenced by numerous online complaints as well as nhtsa recalls and class action lawsuits, replacement of the ptu was the result of a faulty design and safety concerns. the stellantis refusal of my claim for reimbursement is unacceptable. what assistance can nhtsa provide to resolve this matter? thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Hello my front passenger suspension bolts sheared due to over torque condition. my mechanic said he believes there was something related to this, but it is a serious safety issue. i checked the stellantis bc and nhtsa recall site and found nothing. my front drive train is bent and i can’t imagine the risk it out my wife and daughters. could have snapped on the highway and killed them, and potentially others, in an accident.

Electronic parking brake came on when i started the vehicle and will not disengage, so the vehicle is stuck in a parking lot.

The contact owns a 2014 jeep cherokee. the contact stated that the transmission only shifted gear at 5,000 rpm’s. the contact stated that the failure had become progressively worse, causing the contact to become stranded on two separate occasions due to transmission failure. the local dealer was contacted; however, the contact was informed that there were no recalls on the vin related to the failure and there would be no assistance provided. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 10,000.

As of this date: started about a year ago, when jeep was over 150,000 miles. when accelerating to turn or from a stop sign or light, vehicle would stall, mimicking the feeling the vehicle ran out of gas. this occurred about once a month. working at home and not driving my vehicle as much its hard to say if it would have occurred more often. checked for any codes, none appeared. as i have recently started driving back in the office 3 days a week, the issue of stalling at any given time with no warning began occurring more often. took it to trusted local service shop, they changed the purge valve pump and gas cap, as they were puzzled on the problem. did not seem to matter if gas was full, half or under half. the issue occurred twice within 2 weeks. service shop recommended taking to dealership. jeep dealership are not aware of any similar issues. which i found interesting as i researched and found massive posts from various jeep forums as well as this one. they capped off hose to charcoal canister, hoping that would help. and told me its a process of elimination at this point. the next evening it stalled again. i have now parked my vehicle as this has become a safety hazard. stalling anywhere at any given moment could cause a tragic accident. will be contacting dealership to voice my concern. hoping for a positive resolution.

The contact owns a 2014 jeep cherokee. the contact stated while coming to a stop, the vehicle stalled with no warning light illuminated. the contact also noticed that the electronic brake pedal became inoperable and would not engage. the vehicle was able to restart. the vehicle was taken to the dealer where it was diagnosed and determined that the ptu (power transfer unit) had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 160,000.

3 times now my car has engaged it's own parking brake and i haven't been able to disengage it. the first and last time it engaged itself in a parking lot after i started my car. the first time i had it towed and the issue had resolved itself before the dealer had a chance to look and since they could not duplicate the issue they let it go. the second time i had it towed to my local mechanic who had to physically disconnect it and reconnect it to get it to disengage. the second time it happened while i was stopped at a stop sign. this third time it engaged at my sons parking school after i started the car. i had it towed to my local mechanic, he disconnected and reconnected and it keeps instantly re-engaging. this is an on-going issue and clearly if it engages itself while running (happened once) is a major safety concern.

I was driving on the highway when the ptu randomly locked up as if i hit the emergency brake, and made me come to a stop, no one was behind me at the time and i was able to get the car to the side of the road

When starting to accelerate the the transmission hesitates to shift, then up to 30 mph or so it the car will stutter / miss fire causing a jerking motion of the car. it will accelerate to a steady speed abourn 55 mph.

My 4wd light came on at the end of august 2024. was told i needed to order a part - rl307402ai pto unit. was told i cannot drive my car much until i get the part. it is now december 6, 2024 and part is still not in. was told there is over 3,000 people waiting for this part.

This vehicle has an extremely dangerous & ongoing issue related to the 9-speed transmission. many times the vehicle does not know when to shift, sputtering/sluggish/jerky when accelerating from being stopped and coming to a stop. frequently the vehicle engages itself into neutral and/or parking brake while driving at both city and highway speeds. this is a very dangerous safety hazard as any motorist trailing behind me can not anticipate the sudden deceleration that ensues. the vehicle then either becomes "stuck" in a gear at too high an rpm at given speed, or engages the parking brake or seems to then be in neutral. these instances regularly frequent, leaving me having to pull off side of roadway in sometimes dangerous position, perform handful of restart cycles in order to clear the condition and be back in a proper enough gear-state to get back on the road. the following cluster warning lights coincide with the issues: "check engine" - "service transmission" - "service parking brake". after a handful of restart cycles, the lights clear from the cluster, but the issues remain. the vehicle is unable to come to a comfortable complete stop without a premature-sudden jerk stop. this throws anyone in the vehicle forward in their seats. also, when ascending an incline or traversing a decline, the vehicle shifts off-sequence in such a way to violently jerk-kick, feeling as though something in the drivetrain will disconnect itself from the chassis. i have recently attempted to submit a recall request over the phone with chrysler as these conditions are well documented past recalls that are "no longer open". most notably chrysler recall numbers v69, s55, and p31. they will not "waive" repair costs for me. i purchased the vehicle in march-april of 2024 with 87,000 miles. if previous owner & dealership did not address the recall when it was open, i feel it should not be my financial responsibility to correct, nor should i be absorbing the negative equity when traded in.

While driving, the transmission goes into neutral. this happens at any speed. it won't go into gear at all. the local jeep dealer said they could replace my transmission that i pay for. there was an initial lawsuit on these. but, any owner after the first one doesn't get help. i am disabled and on a limited income. i am stuck at home because i never know when the vehicle will go into neutral. i don't know what to do. this has happened every time i drive it. i have had to risk it to drive to the doctor and to get my prescriptions. if i can get it off of the road, i cut it off. it usually goes back into gear. but, when it goes into neutral, my complex ptsd and my anxiety disorder goes into overdrive. i feel absolutely hopeless about this. i would appreciate any help i can receive.

When is someone going to hold chrysler liable for all of its fuel tank problem instead of passing the problem onto the consumers! the fuel tank 68217191ad im my 2014 jeep cherokee has been changed five times. i don't know about you but that tells me they have had problems with this tank from the very beginning. the new 68217191af costs around 800 dollars to replace and they won't guarantee it not to do the same thing. they also have tank problems in other vehicles they make. if you don't hold them liable for their mistakes they will they will say sorry we know it's a problem but since it's not a recall you have to pay. also had gas come flying out of tank getting on face arm and leg.

Water in electronic parking brake module by spare tire corroded wiring causing parking brake to engage needing to replace the entire module and wiring. the issue appears to be that water may be leaking into the electronic parking brake module, causing damage and corrosion.

Bought a 2014 jeep cherokee, while driving the vehicle one day it started braking while accelerating causing it to jerk the vehicle and had to pull over causing the car to completely shut off. i took it to a dealership to get two recalls fixed on it that i found out about and after getting the vehicle back from the dealership and driving it there has been poor acceleration, harsh shifting gears. i was getting a lug nut replaced on my tire at a dealership. i was about to leave with my vehicle and it wouldn’t get out of the parking brake. then the service parking brake light comes on the far. i have to get them to look at it again and they find water damage to the parking brake module due to a leak from somewhere. having to wait on estimates on what it will cost to fix it. looked into this issue and find out that others have dealt with this as well. with water leakage in the back trunk space and into the parking brake module!! definitely needs to be a recall on this type of major road safety hazard. luckily i wasn’t driving when this happened or it could’ve caused a wreck. there is a class action lawsuit i was reading about again jeep for 2014-2020 models due to water damage to parking brake module and i believe there needs to be a recall on this defect from factory.

Unknown. i bought my car used in 2023 it showed that a recall that i’m currently dealing with was fixed in the past with the previous owner and that the warranty on the recall expired back in 2021. well now i’m dealing with an issue with my car and repairs are way more than the car is worth. wouldn’t this mean that they didn’t complete the recall correctly in the past and that jeep should cover it ? i’m left with a vehicle i cannot drive because of them not completing the recall correctly in the past or by using faulty parts. what to do from here? i included what the report.

When i bought has brake problem have extended warranty and all protections on place bucking after starting at 1 to 5 then when stooping. lights panel seems not correct not illimious one lighting panels to see going on and off 2 times mileage is broken i recorded mileage to fro. work only 20 miles incorrect values sense i bought .

While attempting to fill up with gas the fuel nozzle kicks off repeatedly, as if the tank is full! this has been occurring for the past year or so.

The contact owns a 2014 jeep cherokee. the contact stated that while driving at 20 mph, the emergency brake would engage on it's own. the vehicle emitted an unknown smell inside the vehicle. the vehicle was towed to an independent mechanic where it was diagnosed that the frame was cracked. water was seeping inside the vehicle. water accumulated underneath the vehicle by the spare tire and burnt out the module that controls the emergency brake. the vehicle was repaired. the manufacturer was made aware of the failure. the approximate failure mileage was approximately 47,000.

I bought this new and when i had 99k miles, the transmission went out. i received a notice that this transmission had a class action lawsuit against chrysler. i took it to southpoint dodge in austin texas. where i purchased it. they argued with me for weeks but finally agreed to replace the transmission. the new transmission only has 27k miles and is having the same transmission problem again.

Parking brake turned on by itself and would not disengage. i finally got it to work again and then while driving it did it. prior to this i was getting a warning about my rear lift gate. i have tried everything to fix it and it does not seem to respond. i have researched this and it seems to be a big problem. please have jeep issue a recall.

The contact owns a 2014 jeep cherokee. the contact stated that while reversing, the parking brake was unintendedly engaged, and the vehicle stalled. the vehicle was not taken to an independent mechanic or the dealer. the contact stated that the failure persisted. the vehicle was taken to an independent mechanic where it was diagnosed that there were cracks in the chassis, and the parking module had short-circuited. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 47,000.

There is a water intrusion on the vehicle that causes water to find its way to the electronic parking/emergency brake module and causing it to corrode. i have taken the vehicle to the dealership and they have confirmed this. the safety of myself or other motorists on the road may be at risk if the vehicle gets a reading from the corroded module and sets the parking brake while the vehicle is in motion. i had a service parking brake light appear but the code reads as the parking brake switch needs to be replaced replaced the switch at the front and that did not remedy the issue.

The contact owns a 2014 jeep cherokee. the contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. the vehicle was restarted; however, the failure recurred. the contact stated that the vehicle was jerking abnormally with several warning lights illuminated. the vehicle was taken to the dealer but was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 54,000.

Started appearing a month ago, complete loss of power on major highways/interstates. the ptu was supposedly already replaced due to 1st recall (prior owner), but still had issues with replacement. i have 2 children and the complete loss of power terrified me. the ptu is a $3,000 repair/replacement. i was able to put it in neutral and pull over to restart the car, but this has happened a few times! this could have caused major accidents and deaths!!!

I started the vehicle and started to drive. the gear slid to park and stop in the middle of the road. an indicator said to check transmission. after pushing it off the road, the next day is driving again. all the check engine sign went off.

My transmission was replaced in 2019 under recall and replaced with the the same faulty transmission. it has failed again. why would they not warranty the same faulty transmission when it fails again? you wouldn’t replace a bad kidney with a bad kidney. this makes no sense.

Driving on the highway early morning and i was switching lanes and all the emergency lights on the dashboard came on. there was still power but i could not move forward with using the gas pedal nor use the break to come to a full stop once i was near the emergency lane. i was in the fast lane and had no way to keep using the gas pedal to get out of traffic. the drivers behind me as well as myself were luckily not hit due to know possible way to quickly move out of the way since i had no way of accelerating to move out of traffic, i could only coast in 70 mph freeway. it was towed to a richfield service company and it was determined it was the transmission valve body. there were not other symptoms of the problem prior, no warning lamps, messages, nothings.

The contact owns a 2014 jeep cherokee. the contact stated while driving approximately 65 mph, the vehicle lost motive power. the message "service transmission" was displayed. the contact was able to pull to the side of the road. the vehicle was able to restart. the contact stated that upon resuming driving, the failure recurred several times after a half to two miles of driving, causing the contact to pull over to the side of the road several times. the contact was able to drive to the residence. the vehicle was taken to the dealer, where it was determined that the failure was related to nhtsa campaign number: 19v447000 (power train); however, the vin was not included. additionally, the dealer informed the contact that an unknown part needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 85,500.

The contact owns a 2014 jeep cherokee. the contact stated while driving on the highway at 35 mph, the vehicle lost automotive power. the contact attempted to depress the accelerator pedal; however, the vehicle failed to accelerate. the contact pulled over to the side of the roadway to restart the vehicle. the vehicle was restarted, and the battery warning light was illuminated. the contact was able to continue driving. the local dealer was not contacted; however, the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 220,000.

My parking gage engaged several times while parked i saw that it said the parking breaking was engaged but i had not put it on. next it engaged when stopped for a traffic light. i was able to restart it several times. noticed that this was most likely to happen after a rainfall. last time it happened my son was able to trick it into disengaging and get it home. next day it had to be flatbed towed to my mechanic. he changed the parking break switch and that burned out again. after careful investigation he found over two gallons of water under the spare tire where the parking break module is housed. it had to be replaced as well as both calipers. the module also had to be reprogrammed. it was at there 22 days. the mechanic bill was nearly $1,800. now i need extensive body work to perhaps stop the water coming in thru the seams underneath the power-lift door which had opened. in checking previous complaints it seems that this should have been a recall long ago as it has happened to other similar jeeps.

When starting again and driving in slidell louisiana only 70458 car is making loud noises from console radio network seems as if it's a tracking device linking into my car causing it to break gas is just draining starting is loud just went to jeep in nola jeep xtreme on 29th all was fine seems as if there plugging in broke cars or trucks on my car. when off it makes noises every 20 min it's very odd when driving stalling like not going i'm not sure oil change not due as of yet even with message system on progressive seems as if they have done this also as when i went to hattiesburg ford where i purchased stopped please call me with answers i do not own any other cars trucks four wheelers or motorcycles. this is very disturbing. i pay notes on this and am being robbed i lost my corolla like this the fcc and faa are having same problem satellite please call me asap

1) the power transfer unit and possibly driveline/driveshaft. 2) the car turns off while driving and all systems lock up, no matter how fast you are going. power steering fails, steering wheel locks, and the car cannot be turned back on until it is put back in park, which means you come to a full stop and attempt to turn back on. sometimes the car has no power to turn back on to put in park leaving you stranded in the middle of the road with cars behind you. this has mainly happened while we are slowing down to a stop, but still going 20-25 mph. thankfully not faster yet. 3) the dealer and another mechanic have identified a ptu issue, but could not reproduce. on 9/2021 the check engine light came on. took it to a mechanic and they noted: "power transfer unit system operation obstructed, while in the air we saw that the output driveline has excessive play and an oblonged bearing cap." no further issues until on 11/28/2022 check engine light came on. took it to dealership and they noted: "found code c14a7= ptu motor component or system operation obstructed or blocked. checked condition of ptu fluid and found it is contaminated and burnt. also found that the driveshaft connection to the ptu is very loose on the ptu output splines. recommend ptu and driveshaft. 1/2025: over two weeks, the car has shut off 6-8 times while driving. 4) no 5) check engine light came on 9/2021 took to a mechanic and they noted: "power transfer unit system operation obstructed, while in the air we saw that the output driveline has excessive play and an oblonged bearing cap. recommend going to a transmission shop for further diagnosis." no further issues until: on 11/28/ 2022 service 4wd light came on and took it to dealership recommended ptu and driveshaft no problems after until 1/2025 when drive power started randomly turning off while driving. this has happened 6-8 times in a 1.5-2 week timeframe.

The contact owns a 2014 jeep cherokee. the contact stated that while the vehicle was parked, the contact attempted to disengage the parking brake, but the parking brake failed to respond as needed. the message "parking brake electrical failure" was displayed. the vehicle was towed to the dealer to be repaired under nhtsa campaign number: 23v338000 (electrical system, structure). the dealer informed the contact that the recall only covered the power liftgate module; however, the contact stated that the electric parking brake module was located next to the power liftgate module and had been exposed to water intrusion. the dealer diagnosed that the electric parking brake module, electrical connectors, and wiring needed to be replaced, and the dealer charged a repair fee. the contact declined to pay the fee. the vehicle was towed to pleasant valley auto, where the contact was informed that the electric parking brake module had failed and was corroded. the mechanic replaced the electric parking brake switch and module; however, the electric parking brake module needed to be reprogrammed by a dealer. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was approximately 200,000.

Forbthe past gew months my 2014 jeep cherokee latitude had been in and out of the shop. the ebrake will set itself and not disengage. i think they have replaced everything remotely associated with the ebrake. i picked it up again yesterday afternoon, drive 3 minutes down the road, pulled into a parking space, put in park, and the ebrake came om before i even shut the vehicle off. it will not disengage. i am currently sitting beside the vehicle, waitin for the service tech to call me back yet again. i have quite literally lost count of how many times rhis vehicle has been in the shop since i got it a year and a half ago.

Started my jeep during one of the coldest days in michigan, and it failed to start. when i eventually got it jumped, there was no power to transmission, and i was unable to shift into park. engine idle was very rough and was unable to move it in any way.

Service shifter message requiring replacement of the bevel. once repaired for $540 still appearing and needs to be replaced.

Service transmisión message and loss of power to the wheels not acelerating at all i have to pull over and turn off the vehicle and turn i on so it can reset and continúe driving.

Parking brake engaged while reversing out of driveway. "service parking brake" message on dash and parking brake lights on dash. parking brake flashing amber led lights. parking brake not working. this is for a 2015 jeep cherokee, an investigation was opened and closed. unsure of the outcome. concerned though as i had a water leakage into the lift gate power module causing a small fire. that was repaired/replaced with recall in 2024. now the same issue is happening with my power breaks. i feel like this should be covered under recall.

I am writing to express my concern about a critical issue i have been experiencing with my 2014 jeep cherokee limited 4wd. i have been facing continuous and severe problems with the transfer case, which has rendered my vehicle unsafe and unusable. this has been an ongoing issue, and it is causing significant distress as i do not feel confident in the safety of my vehicle, especially while transporting my children. the vehicle was sold to me in this condition, and i am extremely concerned that this issue is not only impacting my ability to use the vehicle but also compromises the safety of my family. given the severity of the problem, i am seeking clarification on whether there have been any recalls or known issues related to the transfer case for the 2014 jeep cherokee. if there is a recall or warranty coverage that i can take advantage of, i would appreciate detailed information on how to proceed. i would also like to know the steps that i can take to resolve this issue in a timely manner. i rely on my vehicle for daily transportation, and this situation has caused a great deal of inconvenience and stress. i would appreciate any assistance you can provide, including possible solutions or repairs.

The contact owns a 2014 jeep cherokee. the contact stated that while driving at various speeds, the vehicle lost power and decelerated. while attempting to accelerate, the rpm increased; however, the vehicle failed to respond as needed. the contact stated that the traction control warning light was illuminated. the contact coasted to the side of the roadway and restarted the vehicle and continued driving. the vehicle was taken to a certified mechanic who failed to diagnose the vehicle; however, the transmission was flushed but the failure persisted. the vehicle was taken to a certified transmission shop. the mechanic informed the contact of the customer satisfaction program: w84; nhtsa id number: 10221656 (power train, electrical system) and u90 (emissions, power train); and referred the contact to the dealer for assistance. the vehicle was taken to the dealer and repaired; however, the failure persisted. the dealer was contacted and informed the contact that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer informed the contact of the failure and opened a case. the failure mileage was 45,815.

The contact owns a 2014 jeep cherokee. the contact stated while operating the vehicle, the transmission experienced hard shifting and the vehicle stalled. the vehicle was taken to the local auto zone which diagnosed the vehicle with an inoperable tcm. the vehicle was not repaired. the manufacturer and local dealer were not notified of the failure. the failure mileage was 97,000.

The contact owns a 2014 jeep cherokee. the contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. the driver was able to pull over to the shoulder of the roadway and became aware that the vehicle was stuck in gear, prompting the contact to tow the vehicle to the residence. after a visual inspection, the contact became aware that the front suspension was disconnected. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 180,000.

The contact owns a 2014 jeep cherokee. the contact stated that after chrysler campaign number u90 was performed on the vehicle, the message "4wd unavailable - service 4wd" was displayed. the contact stated that while driving at various speeds, the vehicle failed to shift as intended and was jerking. the contact stated that the vehicle would downshift and upshift unintendedly while driving. the contact stated that while at a complete stop and depressing the brake pedal, the vehicle surged. additionally, the contact stated while driving from a complete stop, the vehicle hesitated to respond. the vehicle was taken back to the dealer but was not diagnosed or repaired. the vehicle was taken to an independent mechanic, where the computer was flashed, and the dealer diagnosed the vehicle with ptu motor position performance malfunction. the vehicle was not repaired. the contact stated that the failure persisted. the manufacturer was notified of the failure, but no assistance was provided. the failure mileage was approximately 140,000.

Ptu failure

My daughters 2014 jeep cherokee’s power transfer unit (ptu) failed at 90,000 miles—grinding noise, service 4wd warning, and loss of power. jeep dismissed my case (#91999636) despite the xj1 warranty extension (15 years/unlimited miles) and multiple recalls/tsbs for ptu issues. dealer quoted $5,500 to repair, leaving me stranded and out of pocket. this is a known defect—jeep’s refusal to honor xj1 puts owners at risk

I was on my way home from alpharetta from a business meeting and my car started to shake really bad on the front. i thought it might have been something my tire caught. but i just put 4 brand new tires and not one light was on on my dash board there have never been any lights come on my dash board since i've had the vehicle. i drove about 10 more mins and it got worse so i pulled over and parked. i couldn't see anything. i was an hour away from home. the next day after getting my vehicle home. i was told that the ignition coil was catching fire as i was driving it. i also have the video in my phone. the car was literally trying to catch on fire and i was told if i would have kept driving it and not pulled over my car would have went up in flames more than likely. i keep all the maintenance done on it and change the tires and if stuff needs fixing i fix it. but i have never had a car start to catch fire as i'm driving it. i have video proof that's what it was doing while the car was running and noone messed with it . this car year make and model shouldn't even be on the market. i already had a recall for the pcm/tcm and that didn't fix anything on the vehicle from that recall. but this problem that happened with me definitely needs to be recalled bc i wasn't near home and was by myself and i could have been hurt if my vehicle would have went up in flames.

Water intrusion into electronic parking brake module caused a failure which caused the parking brake to set which would not allow the vehicle to move and parking brake could not be released. this vehicle has already been to the dealer for a safety recall for the power lift gate module located in the same area as the parking brake module and for the same reason water intrusion which could cause potential fires. dealer would not warranty the parking brake module as if this is the same problem as the power lift gate module located right next to each other. there are numerous threads on the internet from other cherokee owners with the same issue.

We have been hearing a clicking or knocking sound in the front end of our 2104 jeep cherokee for a long time now. we had it into the local shop (we are relatively remote from the closest dealer) and they we're not able to find the source of the sound. forward a bit and now that the sound has gotten louder and the 4x service warning light has come on it has been identified and confirmed by the nearest dealer that the power transfer unit (ptu) is bad. this is a part that has been covered under many other jeep cherokee recalls but our vin had not shown up on any of those recalls. we believe our ptu is faulty like the rest of them. i don't have an good estimate of when we started to hear the noise but i know we now have ~189k miles on the vehicle. i know it's higher milage but this has been a slow developing issue for a long time now. it's been off the road for a year now as parts were not originally available to fix this issue with the diagnosis was first made.

Was at car wash car was in neutral after wash finished car wouldn’t go in drive then service transmission light came on i turned car off and it started back up but running funny and that service transmission light came back on

My service park brake lights came on, and i had issues where my parking brake tried to engage when i was driving a couple of times. then when i tried to drive it to a mechanic it completely locked up and i couldn’t drive it. it turns out that my spare tire well was flooded due to a known leak issue, which there is an open recall for that/a power lift module. but due to this leak, the blood water in my tire well ran down onto my parking, brake, computer, module and connector, which made it corroded and shorted it out. my mechanic advised me to take it to the dealership and talk to chrysler to get it fixed since the lake is a known issue and this is consequential damage due to this issue, but they said since my car is out of warranty there’s nothing they could do for me but have me pay for it out of pocket. concerning considering this is a major safety issue.

Nhtsa recall # 19v-447 i do believe it has to do with this recall that states the clutch is getting stuck in the transmission it does say that the recall has been completed but it is obviously doing it again

The service shifter light comes on at random times. it happened a while back then i didn’t see it happen in a while now it happens very often and it’s annoying. after reading the forums it seems to be a common problem in the jeep cherokee

Engen light is on, oil light is on. oil sensor is not working.i am told the sensor is causing all of this and a $ 600.00 repaired required, but not garetied to solve my problem. ?? the lights came on after i got an oil change , when i was pulling out into traffic. also the light indicator on shifter position light up all positions.

Filled up gas tank and while driving vehicle kept trying to stall.

Parking brake locks up randomly and can’t move vehicle. water leaking in and corroding parking brake module.

Tl* the contact owns a 2014 jeep cherokee. the contact stated the doors locked unintendedly with the key still in the ignition. the contact stated that the doors should not lock independently while the key was in the ignition. the failure was experienced on several occasions. the vehicle was taken to classic chrysler dodge jeep (6300 n. ridge rd, madison, oh 44057, (440-428-1141) where the dealer replaced the key fob battery however, the repair did not correct the failure. the vehicle was not yet repaired. the manufacturer was not contacted. the approximate failure mileage was 100,000.

Service 4wd light came on. had local shop diagnose. internal failure to the ptu. needed full replacement at 57k miles.

While driving my car suddenly seems to lose power and stop and on my dash it says must placed for on break to shift into park. as i am driving down the highway or through an intersection i am not trying to put it in park and it has caused me to almost getting rex a few times. i have taken it in to be repaired several times and no one can find anything wrong with it. this has been going on for several months and normally happens to to three times a month. i will only put the most recent date below

The 2014 jeep cherokee transmission has been recalled numerous times for delayed automatic gear switching. complaints of these occurrences are notoriously documented online in random forums. none of the recalls nor firmware updates have solved the issue (at least with my vehicle). after resting level at a stop sign or traffic light, pressing the gas pedal causes the engine to rev without moving. approximately one to two seconds later, the transmission violently "kicks" into first gear. i fear that this delay will lead to a future accident. after multiple recalls for this issue already, this problem should have been fully remedied by now. their software updates have only changed the timing of the gear ratios and have not solved the mechanical danger.

My son was driving and rear ended someone. his airbags did not deploy yet the vehicle showed an alert on the dash stating the airbags had deployed. this happened driving straight on a city street.

After hitting 50k miles on my vehicle i noticed following fueling it will begin to shudder and rpm's will go out of wack. then rpm drops and car will give notice "shift to p then desired gear" message. other lights will lite up and battery lite stays lit when this message is given. (i have a new battery so it can not be due to a bad one.) the car will then stall and stop. this has happened both when stopped at intersections and while in motion and driving especially at lower speeds. is a hazard as happens quickly and no warning so can not pull over. have to put car in park and restart. this will continue to happen until tank is down to about 3/4 full. i do not over fill the tank. had taken to dealership and they said they could not detect any problems. no messages were given to them during the check. this is very frustrating and a hazard on the road when you have cars behind you that have to stop suddenly. i am afraid to drive my car after filling up with gas for fear it will stop in the middle of the road and i will be injured in a rear end collision if car behind me is not paying attention. this has been happening for many months now. every time i fill my vehicle up with gas and i do not overfill. i stop at the first "click" when pumping. it appears that there are several similar complaints on your website with the exact same problem. this should make for an easy recall to repair this problem before it becomes more serious than it is right now with someone really getting injured or worse! i should not have to be fearful of my own vehicle.

Within the past year my electronic parking brake seized. i had to have my vehicle towed and parking brake replaced. mechanic stated brake was damaged due to water getting to the part. this past week while away on business 3.5 hours from home the parking brake engaged when car was parked and would not disengage. i had to have the car towed from the motel to a garage. it was not a jeep dealership. the mechanic found a service memo #08-060-16 regarding this issue on my jeep. he knew i needed to get home that day so my electronic brake was unhooked so i could drive. he stated that water again was the issue. that there is a leak in the back window that causes water to pool in the parking brake which this time shorted the computer that runs the switch for the brake. he also stated that this could have caused a fire if i had managed to disengage the brake and continue to drive. after research i see this is a continuing issue in this vehicle year and model. i feel a recall is warranted

Tl* the contact owns a 2014 jeep cherokee. the contact stated while driving 60 mph, the service 4 wheel drive warning light illuminated. the vehicle was taken to the local dealer chrysler world (2612 county rd ee, abrams, wi 54101, (920) 826-4141) where it was diagnosed with needing an unknown software update performed. the vehicle was repaired however, the failure persisted. upon investigation, the contact associated the failure with nhtsa campaign number: 20v343000 (power train) however, the vin was not included. the manufacturer was informed of the failure and referred the contact to nhtsa. the failure mileage was approximately 84,000.

My husband was sitting at a traffic light and accelerated when the light turned green. as he proceeded through the intersection the vehicle made a loud pop noise and then the engine went to a high rev and the vehicle would not move. he coasted down a hill with no power and was able to pull into a parking lot. a few months before the transmission failed, i had noticed that the vehicle kept jumping while i would have my foot on the brake. when i had my oil changed at the dealership last fall, i asked if there were any recalls and explained how the vehicle would jump - as if i had been rear-ended - and i was told that my vehicle was up-to-date on all recalls. i only had 59,082 miles on my vehicle when the transmission failed.

Tl the contact owns a 2014 jeep cherokee. the contact stated while driving 60 mph, the service 4 wheel drive warning light illuminated. the vehicle was taken to the local dealer chrysler world (2612 county rd ee, abrams, wi 54101, (920) 826-4141) where it was diagnosed with needing an unknown software update performed. the vehicle was repaired however, the failure persisted. upon investigation, the contact associated the failure with nhtsa campaign number: 20v343000 (power train) however, the vin was not included. the manufacturer was informed of the failure and referred the contact to nhtsa. the failure mileage was approximately 84,000.

The first complaint is when the car was overheating and it needed a new transmission which was covered under the power train warranty. the second was when the car would have difficulty accelerating, and the main incident was when i was on the freeway (westbound 80 in hercules, ca) and the car would not accelerate beyond 60 mph so i needed to exit and when i was able to safely park the car, it died on me and i had to have it towed to the dealership, costing me over $2500 in repair regardless of the fix a couple years ago. this most recent incident occurred when at a stop light (antioch, ca)the car started shaking about to the die and the screen read “must place car in park.” after placing the car in park the car started up again, but at every stop the car would shake. most recently (concord, ca) an alert came on the screen “service shifter.” after doing my research i was informed that my car may have been a part of a recall affecting the engagement of the gears. bringing it to the dealership i was told it was not part of the recall, but am still concerned about the vehicle shifting gears, or lack thereof. i have documentation of the repairs and complaints, but do not have access to them right now. if needed i can provide them.

I find it very hard to believe when i enter my vin on your site it shows no recalls for this vehicle but when i enter my vin on mopar.com it shows about 4 recalls and three campaigns. my vehicle stalls while driving and it’s unsafe for my kids. i got the issue “repaired” and the car stalls even more, there is a huge thump in the engine when i switch gears from park to revers or park to drive. yesterday when i went to turn my car on the start button got stuck and the car did not turn on, my husband replaced the battery and got the car on but now the car won’t turn off.

The power train transfer unit has gone out on my jeep. there are multiple other ones between the year mine was manufactured and i believe this was a faulty one as well.i

2014 jeep cherokee. consumer writes in regards to recall notice repairs. *smd the consumer stated the rear hatch came down on her head. in february 2015, the transmission went out. *jb

Vehicle started to have brake pulsation took vehicle to ase certify tech checked brakes stated pads caliber ok but the rotors were warp front and rear brakes this show rotors are defective from manufacturer stated jeeps are having this problem called jeep corporate office and rep. mariela stated to refer to vehicle warranties dont know what this has to do with defective unsafe parts installed in vehicles vehicle was in motion and vehicle brakes were working in correctly causing concern for my safety i have the defective part offered to turn it to dealership so it can be sent to corporate for inspection they refused to accept part stated they are the only ones who can consider it defective

Vehicle goes to natural or won't shift very dangerous happen on highway then computer says to service transmission. have to come to complete stop set to park to reingage drive has happen more than 10 times not driving vehicle too dangerous have had towed 3 times

The ptu case is faulty leaving my 4wd unavailable.

Service shift it been come on my speed are jumping car speed by it self and the dealership fail to fix my problem now it unsave to drive like this whith my family

Good morning, my problem with my cherokee is that it is telling me to take the gear lever into service and it has happened to me like 3 times that the lever is in d and a message is added to place the lever in n and then select speed i hope you can help me

The upper coolant hose broke at the plastic connection. dealership said they don't replace it needed a whole different part due to it breaking on alot of vehicles.

I was driving and stopped at traffic light and notification popped up saying "shift gear to park (p) and to desired gear". after performing that and when i went back to d all power went away and car started rolling backwards (there was a little slope). so i went to park again and tried it once more, power came for 3 seconds and went out again.

Car while running or driving just stalls for no reason. all electrical goes out as well. also might just not start - essentially dead. open front door and close it and the car starts again. it happens intermittently over the last 3 months. mechanics are all over the place on the cause.

Significant leak in oil filter housing due to plastic material. mopar replacement filter housing is backordered and is currently on the 7th revision (partnum ends in af). multiple reports of this exact problem. leaking oil on pavement while stationary and in motion. oil can cause serious injury to others on road and premature engine failure while driving. this is a dangerous design flaw. this should be a recalled product after so many complaints.

In motion on freeway, vehicle lost all drivability...power transfer unit had to be replaced. one and a half months later, while on motion the vehicle warning lights came on and vehicle was unable to be put into park. power transfer unit had to be replaced a second time.

I live in nj but work in phila. in december i was on my way home on i95 and my check engine light came on saying service transmission. 30 secs later it goes limp. with no way to accelerate i had to coast to a shoulder at the base of the bridge with a tractor trailer almost crashing into the back of me. i took it to cherry hill jeep and the invoice says recall partial complete. fast forward to today 3/21, i am riding over the walt whitman bridge with the check engine light comes on saying service transmission. 20 secs later the transmission goes limp again and i had to coast into an active construction area at the base of the bridge. i turned the car off and sat there for 15 mins as vehicles flew by me. i started it and the checked engine light was still on but i was able to move to a safer spot. i turned it off again and sat for another 10 mins and the light was off. i drove it work on a wing and a prayer and that’s where as left it. that’s twice this vehicle tried to kill me. it won’t get a third.

Check engine light gave a code p0520 so an oil pressure switch was installed and a front crank seal so that was replaced at vehicle mileage 51,722. 2014 trailhawk still leaking oil so oil pan gasket repaired. still leaking oil so different mechanic ordered an oil filter housin component to fix. he said many oil filter housings in jeep cherokees have had these replaced!! smelled oil while driving and saw oil drops on garage floor. these oil filter housings should be recalled and i should be reimbursed. i've spent over $1500 to fix an oil leak because mechanics misdiagnosed. dealership mechanics should be aware of these inferior parts!

The parking brake engaged by itselt and would not release. after towing the vehicle to a local mechanic (jeep is an hour away), the mechanic said the module has a plastic covering that is not water proof and condensation caused the module to fail. we had to replace the plastic covering with a rubber covering that would keep water out of the module. the costs of this are going to be upward of $1000.00. i hope jeep covers defective parts. apparently there is a service bulletin on this issue but no recall

Significant leak in oil filter housing due to plastic material. mopar replacement filter housing is backordered and is currently on the 7th revision (partnum ends in af). multiple reports of this exact problem. leaking oil on pavement while stationary and in motion. oil can cause serious injury to others on road and premature engine failure while driving. this is a dangerous design flaw.

The oil filter adapter module that has a cooling feature that has a 75,000 part shortage currently is faulty in my vehicle. again, no one can get this part and it’s currently at 75,000.

At low speed driving the "service transmission light" and "parking break warning" light came on. the jeep is currently at the dealership to provide guidance on how to address.

Oil filter housing leaks due to plastic material used in creation of part. major issue since oil spills out onto the roads. tried to repair but part is back ordered indefinitely because it’s a major issue with other models too.

Vehicle has begun losing power when accelerating. there has already been a recall for this, but it does not appear that my vin is included. this occurred twice while accelerating on a highway

The oil filter adapter and oil cooler develops a significant oil leak that causes oil pressure and driving performance to drop precipitously and makes the vehicle impossible to drive. the needed part is significantly backordered. in speaking with dealerships and independent mechanics it is a common repair. at speed on highways, this issue can suddenly without warning cause accidents and put drivers in harms way.

Vehicle lights on shifter came on turn red dash reading get shifter service alert came on then when parked for a few mins turn off vehicle turn on fine after several miles of driving shifter lights came all on turn red and alert came back on to service shifter

Electric parking break automatically engages on it’s own while driving or when i stop and does not disengage.

I was driving like usual and when i got home and i was parking on my driveway the “service shifter” appear on my screen and my vehicle was still in motion but stop completely when that warning came on my panel.

Emergency brake light is on in dashboard. emergency break will not power off and the light will remain. emergency break does not click on or off anymore.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while driving, the vehicle jerked while shifting gears. the contact stated that the vehicle was take to david taylor chrysler-dodge-jeep-ram-fiat (2052 us-641, murray, ky 42071) on five separate occasions for the transmission failure. the vehicle was repaired with a new transmission and valve body however, the failure recurred. the manufacturer was not notified of the failure. the failure mileage was 86,000.

While driving, at around 10 mph, the transmission went into service transmissions (limp) mode without warning. in addition, received a park brake warning as well. currently the vehicle is with the dealership for an assessment of the problem.

Air bag warning light turned on haven’t been able to fix yet. passengers seat bearing on track broken. front end noise when turning has been in dealer multiple times and haven’t been able to fix sounds like rubbing on something crinkling sound.

I have an oil leak and need to replace mopar part number 688105583af. however, this part is on back order without an in stock date (some websites are saying it's discontinued). looking on ebay i see this part being sold for $200 above msrp with over 170 sold recently. no one can help me fix this issue since the part is back ordered without an in stock date. furthermore, doing research on this part, the issue i have is extremely wide spread with 2014 - 2016 jeep, dodge, chrysler and ram models (that all use this part). a mechanic i called stated this was a widespread issue. since the jeep dealerships are not carrying this part and no mechanic can order it, i am stuck with a car leaking a good amount of oil.

Vehicle shuts off with all lights flashing if i don't change oil before 2000 miles. this happened to me the first year i had the car and i was almost killed on the parkway. burke auto said it was a software update. then it happened four days later i was able to get it to the dealership right down the road that i live but couldn't go over 15 mph and it shut off twice in two miles. then when i got the car there it happened to one of the technicians and scared the crap out of him and he said he wouldn't drive this car. but no one did nothing.. now today i almost was in a accident at the food store because the transmission wouldn't stop and then the whole car stopped. it was brought to burke auto group on stone harbor blvd. cape may courthouse nj as they told me today they can't get to it and it's going to cost $$$$ then they let me walk home in the rain. i have had jeeps before and they are great cars but this one is going to kill me. please help with this matter sense i can't get no help here. the car is at burke motor group in cape may courthouse. sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I have an oil leak in my card. i had the car inspected and it was found there was an issue with the oil filter housing. the problem is that many many jeeps have the exact some problem. i was told there was a back order of over 40k and i would have to want up to 6 months until i had the issue resolve. jeep has not recalled the part. jeep cannot tell me when the part will be made available. they have no efforts to help me remedy the situation at all, i.e., offer a loaner car, take trade in, or even explain how they are going expedite the situation. i've contacted my jeep certified dealer which only told to contact corporate. i'm filing this compliant because it appears to me jeep has a major manufacturing issue with their jeeps and have taken no steps to correct or help their customers in any way.

The ptu and actuator went out due to the splines on the ptu. was told that it was out of the date for that ptu. even though the issue has occurred before and after this model year.

The oil cooler is cracked. according to the dealer it could be a manufacturing defect. they told me there are over 24,000 oil coolers on backorder. looking online on jeep cherokee forums many many people have had this problem. we noticed this problem due to the fact the engine temp kept fluctuating and the coolant was low.

I stopped at a red light for maybe 3 minutes. when i pushed the gas to go when the light turned green, the car did not move. i moved the gears, but it still did not move in drive or reverse. i shut down the vehicle, turned it back on, the check engine light came on at that point, i put the car back into drive, and it still would not go. i sat there through the green light, and when the light turned red, i felt the car shift, and it would then go again when the gas pedal was pushed. glad i was not in a busy intersection. the sad part is, i just purchased this car in september from milnes ford in lapeer, michigan. i noticed the recall on the autocheck before i bought it. i asked about the recall when i purchased. sadly, i do not have their response in writing, but he told me " oh yes, we took care of that". i will never trust that again.

Ever since i purchased the 2014 cherokee sport it has always shifted really hard with heavy jerking/sticking while shifting in 1, 2, 3 gears from a stationary to cruising position. in city streets and highways. dealership flashed software several times in the first few years which only provided a temporary solution as the issue continues to occur to this day— february 2021. i am out warranty now so i hope dealership doesn’t charge me to get my jeep flashed again for the same issue. we shall see.

Tl* the contact owns a 2014 jeep cherokee. the contact stated while driving at various speeds, there was an abnormal odor of oil detected. there were no warning lights illuminated. the vehicle was taken to an independent mechanic and the contact was informed that the oil filter housing was leaking. the contact called fox chrysler dodge jeep ram (346 grant avenue rd, auburn, ny 13021, (315) 252-7273) however, the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was 87,281.

The vehicle has a "whistle" on startup when it's cold. goes away after a minute or two. sources say it could be the idler pulleys but i'm no mechanic.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer was notified. the contact had not experienced a failure. parts distribution disconnect. updated 01/27/17*lj the consumer took the vehicle to another dealer, who promptly inspected the vehicle and stated there were no defects found in the transmission system. updated 01/31/17.*jb

I had just picked up my jeep 2014 cherokee trailhawk from the dealership following the s-55 recall software update. (my vehicle was deemed not to need the new transaxle wiring harness parts, only the software update.) upon leaving the dealership, the battery light and alarm chime came on while making a u-turn and the steering became very hard at low speed. at the next traffic light, i experienced a loss of steering as slowing to a stop. when the light turned green, i was able to complete the left turn as the steering re-engaged upon acceleration. i immediately pulled into a parking lot and had extreme difficulty turning into a parking space, as steering went out again as the brakes were applied and speed decelerated to a stop. i was able to limp vehicle back the short distance to the dealership by keeping off the main highway and using parking lots and back streets. this occurrence of events was the same as my husband experienced prior to the s-55 transaxle wiring harness recall software update, except he eventually also lost all emotive power (complaint # 10915926). the service technician at the dealership could not replicate this issue, possibly because i inadvertently turned vehicle off in service lane, which may have reset the system temporarily.

I have been calling local dealerships (ancira and ingram park) on and off since june/july of 2016 and every time someone from the service department claims they're too busy to schedule and appointment and will call me back in a week or so. no one ever calls me back, seemingly refusing to handle the recall.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 jeep cherokee. while driving 50 mph, while the accelerator was depressed, the vehicle stalled. the contact stated that a warning indicator illuminated on the instrument panel stating that the gear shift lever was shifted to the park position. the contact stated that the failure was intermittent. the vehicle was not diagnosed or repaired. the vehicle was included in nhtsa campaign number: 16v529000 (power train). the manufacturer was not notified of the failure. the approximate failure mileage was 22,777.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification for nhtsa campaign number: 16v529000 (power train) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign numbers: 15v509000 (visibility) and 16v529000 (power train) however, the parts to do the repairs were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not notified of the issue. the contact had not experienced a failure. part distribution disconnect.

The vehicle doesn't know what gear it's in, hard and loud jerky shifting, the vehicle occasionally quits when it is idle.

About 8 months after i got my jeep cherokee 2014, i had a recall done on my car. four days later i was driving to disney world (about a 12 hour drive) when i was trying to put the gear into park when my car started jerking and wouldn't let me put the car into park. i tried to restart the car and nothing worked. then after the 5th time it finally would go into park. i let the car rest over night and restarted it in the morning when my transmission light came on. i ended up getting it "fixed" down in flordia and had to take time and money out of the vacation to fix it. then two years later, i got another recall done and exactly four days later the same jerking happened when i tried to put it into gear to drive. the transmission came on again. then my mother went to pick it up from the dealership after it was "fixed" only to have the car not start for her. a week later they called to say that they replaced the transmission. i tried to tell fiat chrysler automobiles about the issues and get an extended warranty on the transmission but the manager has never returned my calls. i feel the car has lost it's value and is unsafe for drivers. just wondering how long this transmission will last for.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2014 jeep cherokee. while attempting to start the vehicle, it failed to start. there were no warning indicators illuminated on the instrument panel. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the issue. the approximate failure mileage was 21,000.

Tl* the contact owns a 2014 jeep cherokee. the contact received nhtsa campaign number: 16v529000 (power train) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. parts distribution disconnect.

Tl* the contact owns a 2014 jeep cherokee. the contact received a recall notification for nhtsa campaign number: 16v529000 (power train) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect. ...updated 12/14/16 *bf updated 7/5/18*jb

Reference to recall notice s55/nhtsa 16v-529: transaxle wire harness; it has been three -to- four months since i had been notified of the recall concerns. the dealership has failed to correct the problem.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while driving at 55 mph, the emergency brakes engaged which caused the vehicle to stop abruptly. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 16,000. the vin was not available.

While driving i felt a slight vibration and moments latter the car would try to shut down while losing power. after shutting down the car would not start again.

Tl* the contact owns a 2014 jeep cherokee. while driving at a low speed, the vehicle stalled and the steering wheel became difficult to turn. the contact had to apply force to the steering wheel in order to steer the vehicle. the check engine warning indicator illuminated. in addition, whenever the heating or air conditioning units were activated, a mold odor emitted from the air vents. the vehicle was towed to a dealer, but the cause of the failure was unable to be diagnosed. the dealer speculated that the software needed to be reset. the vehicle was repaired. after the repair, while driving down an incline at various speeds, the accelerator pedal was depressed and the vehicle hesitated to move forward. the rpms increased. the vehicle was taken back to the dealer and the software was reset. the vehicle was repaired, but the failure persisted. the vin was included in nhtsa campaign number: 16v529000 (power train); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 15,000. parts distribution disconnect.

When slowing for a stop sign the car stalled once 5 days ago but restarted after shutting down and it was fine. then yesterday morning it stalled 3x before leaving my development. i drove to have the battery checked locally and it was ok. i drove to the dealership who told me the problem was because the oil was low, that these cars burn a quart of synthetic oil every 2000 miles and "when the oil runs low they shut off to protect the car." what?? and how dangerous. i questioned a recall recently received about jeeps stalling while driving and was told it wasn't related. i'm really just in awe and disbelief that this could be a feature that the manufacturer planned for!

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

The headlamp and headlight went out. i took it to a dealer, and they concluded there was a problem with the module and it would cost over $1000 to repair. i opted to just change the headlight which cost about $130 just for the bulb. a few months later the other headlight went out. again i paid about $130 just for another bulb. a month later the other headlight went out again. it will cost about $130 just for the bulb. i have been told with the most recent call that the bulbs might continue to break as a side effect of the module problem. that is not known to be a fact. either way, i'm looking at either $500+ just to have working bulbs at this point, or over $1500 to replace the entire module. nobody should have to spend that kind of money simply to have working headlights so that they can legally drive the car that they purchased! this is one of the most basic elements of a car, and i feel like i am being taken advantage of by having continuous defective bulbs that cost $130. nothing out of the ordinary has every occurred with this car that might have caused the lights to have continuous problems. however, it is worth noting that the 2014 jeep cherokee seems to have the highest number of problems in the jeep line. i'm very unhappy about this and hope that there will be a satisfying resolution.

The car experiences jerky shifts, is very inconsistent when it does shift, and has a lag in acceleration. it does not feel safe to drive because i can't prepare for when it will shift. if i am stopping at a light, it often times will lunge forward - which is dangerous if there is a pedestrian crossing or someone in front of me. if i am at a stop light, and accelerating, the shift between 1st to 2nd and 2nd to 3rd is extremely slow, and then has a hard lunge forward. the dealership says they do not have a solve for it, and jeep won't acknowledge there's a problem. the value of the car has also dropped significantly so i can't get rid of it, without being upside down on what i owe.

I was driving down highway rt. 18 s at 8:30pm on thursday november 10th when my panoramic sunroof exploded. it rained glass throughout the interior of my vehicle hitting myself and my 6 year old in the back seat. i was traveling approximately 70 mph when i heard the explosion and pulled off the highway to a shoulder. my fiance was following me and glass sprayed his car as well. the police were called as well as a tow truck. the police filed a report and checked the car for any obstructions.

2014 jeep cherokee latitude. fwd v6. the transmission slips and has delayed engagement upon takeoff and while shifting from low speeds. transmission also hunts for gears between 0-15 mph and will jerk car back and forth. when transmission delays engagement (pressing down gas pedal in drive but car isn't moving) it will eventually grab and spins the tires a little before going. my wife and i have had numerous close calls/near accidents due to this issue. turning onto incoming traffic (legally) and the vehicle wont move. it can be terrifying. this mostly happens driving on city streets. i hate this car.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that while driving at approximately 25 mph, the engine stalled without warning. the failure recurred five times. the vehicle did not restart the last occasion. the vehicle was towed to a dealer where it was not diagnosed or repaired. the manufacturer was not made aware of the failure. the vin was included in nhtsa campaign number: 16v529000 (power train) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the failure mileage was approximately 17,000. parts distribution disconnect.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Transmission acting erratically. transmission will shift hard into 2nd and 3rd gear. when coming to stop it will downshift in a rough matter. some times it bangs but is only intermittently. the transmissions works fine on the freeway will work fine only noticeable on city driving. i have taken for repairs and software update several times to the point that i got frustrated and stop calling the dealer. the 36k warranty expired in december 2016.

The transmission has an issue with jerking between shifts, both up and down. i have taken it in to be fixed at least 5 times and also a recall. it still has the problem and apparently cannot be fixed.

Tl* the contact owns a 2014 jeep cherokee. the contact stated that nhtsa campaign number: 16v529000 (power train) had exceeded a reasonable time for repair. the contact received the recall notification on september of 2015. the manufacturer and the dealer advised the contact that parts were not available for repair. the contact did not experience the failure. the vin was not available.

Tl* the contact owns a 2014 jeep cherokee. while driving low speeds, the contact experienced transmission issues without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 2,000. parts distribution disconnect.

Safety recall listed below. notified 2 months ago. this can cause a crash without warning! i am not comfortable driving a vehicle that could cause serious bodily injury/death to myself or anyone else. vin: [xxx] year: 2014 make: jeep model: cherokee limited fwd number of open recalls: 1 nhtsa recall number: opens new window takes away from vin lookup section> 16v529 recall date: august 22, 2016 manufacturer recall number: s55 summary: the transaxle wire harness on your vehicle may have been built with insufficient wire terminal crimp(s). this may cause an intermittent high electrical resistance in the transaxle wire harness circuit(s). a high resistance circuit(s) in this wiring harness will cause the on-board diagnostic system to set a diagnostic trouble code (dtc). when the dtc is set, the system defaults the transaxle to neutral and the customer experiences a loss of motive power. safety risk: the loss of motive power could cause a crash without warning. remedy: the transmission control module (tcm) must be reprogrammed with new software. the new software strategy will eliminate the transaxle shift-to-neutral condition for this issue, place the transaxle in a fixed gear limp mode and illuminate the malfunction indicator lamp (mil) if a high resistance circuit is detected in the transaxle wire harness. recall status: recall incomplete. remedy not yet available information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 01/11/2017*ct consumer stated occupant restraint control module software problem. resolved by dealer on november 2016. 6/27/18*jb

Vehicle has always had a lurching forward motion when it goes into gear from a stopped position. we bought it in 2015 with 14000 miles on it. in early october husband was out of town with the car and the service engine light came on. took it to dealership and was told it needed an update to the computer system that runs the engine area. drove for one evening and left town for a week. first time car was driven after that week vehicle service engine light was on again. upon backing out of the driveway it lurched forward and ran into the curb. drove vehicle home and took to the local jeep dealership immediately. kep overnight before they said it needed a new transmission. they kept vehicle for a week and we picked it up on a wednesday afternoon. by thursday evening every time we take off the car shakes and lurches getting into gear. have an appointment to take back to the dealership on monday.

While driving straight on a two-lane highway, the transmission shifted itself into neutral and all forward power was gone. the gearshift lever could be moved, but would not put the car back into any gear. we turned on emergency flashers, put the gearshift in park, shut off the car. we re-started the car after a short period, and it then went back into gear. fortunately, there was no one behind us when this happened. had there been, it could easily have caused an accident. if it happened on an expressway, this could cause a fatal crash! we relayed this to a jeep dealer in mesa, az. it is assumed to be related to your safety recall 16v-529. there are others talking about this on line. please, get the manufacturer moving to fix this problem before someone gets hurt or killed. *tr

My 2014 jeep cherokee lost forward gears without warning. i was stopped and tried to pull out on a busy intersection. i lost all forward power limped forward 10 feet and stopped. route 51 in jefferson borough is a major 4 lane and this could have caused a major accident. i had to reverse to safety. there is a known recall that jeep is refusing to fix. they are putting peoples lives in danger with a sub standard transmission. i want jeep to be held accountable for the entire transmission system and not just the parts they deem in their internal selection. if it supports a transmission they should stand behind their product and build it correctly. safety should be a concern and obviously it isn't. my jeep is less than 2 years old, i've complained multiple times about hard shifting to the dealer and all they did was adjust the shift points. now my life is in danger because of their safety issue. jeep needs to fix this known issue in all jeeps and not just a select few. pleasant hills jeep should be revoked as a 5 star dealer and jeep should be forced to stop production of this substandard transmission.

Takata recall car bucking when shifting into gear. also there was a knocking noise when driving at different speeds and when turning the wheel or going over bumps. it got so bad that it sounded like my tire was going to fall off or the underneath of my car. also my car was shaking when it would hit a bump. there was also a whining noise that would occur when i turned my wheel either way. this problem has been occurring for almost two years now, everytime i brought it back to the dealer they stated that my "car was fine" was not until i brought it to another mechanic that they told me it was my front passenger wheel ball joint. this would occur while the car was on the highway or side roads, as long as the car was in motion. also my car would have problems when shifting. the car bucked on my on the highway when i was going 65 the car lights started flashing and i got warning lights stating to put car into desired gear, check oil and transmission. i pulled into the break down lane and put the car in park. turned the car on and off & the same thing happened. *tr

3 transmission incidents when i have filled up with gas. after leaving the station the car has shifted into neutral and will not drive. the engine has sputtered and shut off. there are transmission warnings "service transmission to shift vehicle must be stopped" on my display. also my malfunction indicator light, electronic throttle control and avoidance disabled are illuminated. when car is re-started there is a sudden almost violent jerking forward motion or engine ideals slowly and can stall out. this will be my third service call on for my transmission and i am feeling like i have a serious problem that could cause an accident, putting me and my family in harms way.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tool confirms parts not available.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v52900 (power train); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

I had been driving my vehicle all night when all of the sudden out of no where the transmission service came onto my screen on the dash and my jeep lost power and the brakes locked up and said that i need to service the brakes and the transmission. at the time this happened i was just starting to come to a complete stop at the light. this is really dangerous and needs to be reported that the transmission has failed or is not working correctly in this jeep. what is someone gets killed? *tr

Since i bought this jeep new in 2014 its been unable to predictably go from stop to start. this is a major safety concern in stop and go traffic (which is daily where i live). i've had all the transmission flashes and each one seems to work for a week or two before this behavior returns. there's also a grinding/clanking noise when going from reverse to forward - the same noise can sometimes be heard when going over a speed bump.

Three times in the last year (10/26/15, 1/1/2016, 10/17/2016), my cherokee has lost all speed while on the freeway going 60mph. the dash lights start flashing including check engine, park immediately traction control, and service transmission. the gas pedal no longer works and the car loses all speed in 4-5 seconds. i have been forced to cut across all lanes of traffic to park on the shoulder. the engine never turns off, but when i try to press the gas pedal, even flooring it, the car does not move. the dealer has "rewired" the wiring harness and replaced the transmission control module twice. this is an incredibly unsafe issue with this vehicle making me afraid to drive it.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train). the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Service airbag system light comes on randomly while car is in motion.

Service transmission came on while in motion. the vehicle came to a complete while in motion.11

The jeep stalls while in motion. the vehicle lurches/jerks forward around 8 miles per hour and 30 miles per hour.

Vehicle will stall and cut off while driving. *tr

Same or similar problem with 2014 jeep cherokee transmission: after car was bought new had a couple of situations where jeep's dashboard display would all of a sudden while driving error(service transmission,must put car in park and restart)vehicle would be in limp mode had to coast to side of road and restart car,would bang while going into and out of gears... dealer changed the tcm(transmission control module 5/16) but gave me no paperwork stating such,just verbal.. same error again on 6/11/16, again on 7/29/16 and again on 10/19/16...error on display,car goes in limp mode,have to coast and restart...although,after a few engine shut off and restarts service error disappears...seems to happen mostly at speeds less than 55mph..will have to continue to pursue with dealer..... *tr

Transmission electronically shifted from drive to manual, while in traffic, three times so far. service transmission, service emergency brake, traction control off, and mil illuminated(code p0887 stored). software updates preformed in july. transmission shifts erratically at low speeds since updates and problem back in october of 2016, with a rear end collision barely averted.

Tl* the contact owns a 2014 jeep cherokee. while driving 25 mph, the vehicle jerked, stalled, and the transmission warning indicator illuminated. the contact pulled the vehicle over to the side of the road. the vehicle was able to be restarted after the first attempt, but the failure recurred. the vehicle was towed to a dealer, but was not diagnosed or repaired. the vin was included in nhtsa campaign number: 16v529000 (power train). the manufacturer was not notified of the failure. the contact mentioned that this was the fourth time that the failure occurred. the failure mileage was approximately 13,000.

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 01/11/2017*ct updated 7/5/18*jb

Tl* the contact owns a 2014 jeep cherokee. the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. while attempting to stop the vehicle, the engine and brakes failed, causing the contact to rear end another vehicle. the air bags did not deploy. the vehicle was towed. the contact received chest and hand injuries, which required medical attention. a police report was filed. the manufacturer was made aware of the failure and stated that the vehicle would be investigated. the approximate failure mileage was 48,000. vin tool confirms parts not available.

While towing our jeep behind a class a 24 foot motorhome traveling about 50 miles an hour on a bumpy road the jeep started shaking violently and trying to pull to one side or the other. we slowed down but it continued until we came to a complete stop in the middle of the road. cars behind us cleared out away because i'm sure they thought it was going to break loose. we of course were scared and concerned as we had no idea what was happening. we are in a very remote area with no cell phone service and concern about danger to us and other travelers as we had no place to pull off. we did a thorough walk around concerned about flat tires or a broken tow hitch. i recall an article in motorhome magazine concerning "death wobble "in 2014 and 15 jeep cherokee's. we did a youtube search and internet and found out there is a history of this problem that jeep is trying to correct but it does not seem to be working. if we had been towing the jeep with a pick up truck we probably would've been flipped off the road, luckily we are in a big heavy motorhome. motorhome owners may find out about this as time goes on but these jeeps will be traded to uninformed owners that may pullthe jeep with a smaller vehicle. the name death wobble all over youtube has me concerned as how the name came to be. i really feel this is an accident waiting to happen while being pulled by lightweight rv or suvs or already obviously has happened but not reported. it is in a very limited situation but nevertheless owners and potential owners should be made aware and a better fix should be forthcoming. an article can be found in motorhome magazine for november 2016 and the previous issue .

I was driving on a highway. i made a complete stop at the traffic light when red. on green traffic signal, the car placed itself into no motion. the car activated the following warning lights: parking brake, service engine, stability control, and the monitor displayed service transmission. this problem has been repetitive along with a cat purr during acceleration since first day of new purchase.

While driving the vehicle, all of a sudden there was a shutdown of the vehicle's computer/electrical system, a loss of any steering control, an immediate vehicle deceleration with no ability to correct by accelerating, and a loss of braking control.

Transaxle wire harness s55. would not start .took 5 attempts to start.in the middle of indiana with no dealer within 50 miles on a sunday afternoon.

The car fails to accelerate while driving. it will downshift hard and then feel as if i am gliding along. warning lights have come on while driving and then go off when pull over to stop. it has totally stopped working on two occasions-no power-then magically starts again. the transmission has already been replaced once and it still has the same problems. it has become a safety issue as i never know if it will accelerate in traffic. the dealer has been told several times. now there is a recall and the remedy is not yet available. it is very scary to drive.

The engine shut off 11 times while driving in the freeway and in the streets. two of them almost cause an accident while driving up hill and driving in the freeway over a speed of 65mph. the power shuts off without warning while moving and it needs to be restarted once to several times to start the engine. it goes from drive to neutral to rengine shutoff. it kept happeningfor two years now and before the s55 transaxle wire harness. fremont jeep dealership are insisting that it is still okah to drive even after numerous incidents and even if they dont have the parts yet for the recall. stated in the recall information "the loss of motive power could crash without warning". i am very afraid to use the car and afraid for my passenger as well as for other people if ever there will be a major accident that the jeep/chrysler is waiting to happen before they make a move. they dont recommend anything but to wait for indefinite time frame of when the parts gonna be available. i think they want us 2014 jeep cherokee owners risk and sacrifice our life.

Transmission skips gears and sometimes is extremely slow to start getting the car going (acceleration) (every road including when you are stationary. the body of the car continuously shakes if you are driving on a smooth road (like you can hear the body of the car (highway, city, straight and turning) when backing up, the car will break immediatley if there is nothing in the way causing a serious safety hazard. (backing up, or driving in the city it will break and i can't override the system making it very easy for someone to rear end you) this vehicle needs to be deemed unsafe to drive and recalled.

Vehical has lost power 4 times while driving. almost causeing a collision with the vehical behind me. vehical was diagnosed by private mechanic dealership does not have any available appointments and parts are not available at this time to correct the recall. this vehical is unsafe to drive and has been reported to jeep but they cannot help till it is diagnosed with a certified jeep mechanic