2014 INFINITI QX60 Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

7 Recalls for 2014 INFINITI QX60

Recall Date	Component	Summary
2016-04-26	AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION	Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash. Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
2015-10-20	AIR BAGS:FRONTAL \| AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION	Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult. Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
2015-01-14	SERVICE BRAKES	Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2015 Nissan Pathfinder and Infiniti QX60 vehicles manufactured August 14, 2014, to November 5, 2014, and 2014-2015 Nissan Rogue vehicles manufactured August 12, 2014, to November 15, 2014. During the assembly process, the front wheel hub assembly fasteners may not have been properly torqued. Remedy: Nissan will notify owners, and dealers will inspect the vehicles and tighten any loose bolts to the proper specification, free of charge. The recall began February 2, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
2015-01-26	STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS	Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed. Remedy: Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
2014-05-02	WHEELS:LUGS/NUTS/BOLTS	Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Pathfinder and Rogue vehicles and 2014 Infiniti QX60 vehicles. The right side wheels of the affected vehicles may have one lug nut each that was not properly tightened. Remedy: Nissan will notify owners, and dealers will inspect and tighten any loose lug nuts to the correct specification, free of charge. The recall is expected to begin by the end of June 2014. Owners may contact Nissan customer service at 1-800-647-7261.
2014-03-25	AIR BAGS:FRONTAL \| ELECTRICAL SYSTEM:SOFTWARE	Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult. Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
2013-10-17	ELECTRICAL SYSTEM:SOFTWARE \| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP	Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance. Remedy: Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2014 INFINITI QX60

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Date			Component

114 Complaints submitted to NHTSA for 2014 INFINITI QX60

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Date			Component
2021-03-17			POWER TRAIN ODI Number: 11403601
2021-03-13			ENGINE \| POWER TRAIN ODI Number: 11402778
2021-03-25			POWER TRAIN ODI Number: 11404899
2021-02-20			ENGINE \| POWER TRAIN ODI Number: 11397095
2021-02-21			POWER TRAIN ODI Number: 11397245
2021-02-19			SEAT BELTS ODI Number: 11396921
2021-02-08			EXTERIOR LIGHTING:HEADLIGHTS ODI Number: 11395235
2021-01-16			ELECTRICAL SYSTEM \| POWER TRAIN \| SEAT BELTS ODI Number: 11388513
2021-01-09			UNKNOWN OR OTHER ODI Number: 11387343
2020-12-21			POWER TRAIN ODI Number: 11384421
2020-12-21			POWER TRAIN ODI Number: 11384418
2021-01-06			POWER TRAIN ODI Number: 11386811
2016-09-13			AIR BAGS \| ENGINE \| POWER TRAIN ODI Number: 10906037
2016-08-17			AIR BAGS ODI Number: 10896587
2017-05-23			POWER TRAIN ODI Number: 10991223
2017-04-19			POWER TRAIN ODI Number: 10979235
2017-03-03			AIR BAGS ODI Number: 10958387
2017-02-28			UNKNOWN OR OTHER ODI Number: 10957616
2017-02-22			SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER ODI Number: 10956242
2017-06-19			POWER TRAIN \| VEHICLE SPEED CONTROL ODI Number: 11000104
2016-07-20			AIR BAGS ODI Number: 10886085
2016-12-27			POWER TRAIN ODI Number: 10937612
2020-09-17			POWER TRAIN ODI Number: 11355626
2020-11-05			POWER TRAIN ODI Number: 11373102
2016-10-14			AIR BAGS ODI Number: 10916096
2020-12-12			STRUCTURE:BODY ODI Number: 11383141
2020-08-28			UNKNOWN OR OTHER \| WHEELS ODI Number: 11351759
2020-09-01			ENGINE ODI Number: 11352447
2020-08-10			POWER TRAIN ODI Number: 11348401
2020-08-11			UNKNOWN OR OTHER ODI Number: 11348528
2020-07-10			ENGINE \| POWER TRAIN \| VEHICLE SPEED CONTROL ODI Number: 11338615
2020-07-18			POWER TRAIN ODI Number: 11340063
2020-07-13			POWER TRAIN ODI Number: 11339086
2020-07-11			POWER TRAIN ODI Number: 11338831
2020-05-18			POWER TRAIN ODI Number: 11325008
2020-05-14			POWER TRAIN ODI Number: 11324516
2020-04-14			VEHICLE SPEED CONTROL ODI Number: 11321131
2020-04-08			POWER TRAIN ODI Number: 11320593
2020-02-07			POWER TRAIN ODI Number: 11307787
2019-12-14			EXTERIOR LIGHTING ODI Number: 11289016
2019-12-13			POWER TRAIN ODI Number: 11288851
2019-10-17			ENGINE \| POWER TRAIN \| VEHICLE SPEED CONTROL ODI Number: 11269176
2019-10-03			ENGINE \| FUEL/PROPULSION SYSTEM ODI Number: 11265799
2019-09-29			UNKNOWN OR OTHER ODI Number: 11258908
2019-09-25			POWER TRAIN ODI Number: 11258228
2019-10-02			POWER TRAIN ODI Number: 11265562
2019-07-22			ENGINE \| UNKNOWN OR OTHER ODI Number: 11233725
2019-07-19			ENGINE \| SERVICE BRAKES \| UNKNOWN OR OTHER ODI Number: 11233307
2019-07-10			STRUCTURE:BODY ODI Number: 11230732
2019-06-10			FUEL/PROPULSION SYSTEM ODI Number: 11218897
2019-06-12			WHEELS ODI Number: 11219517
2019-09-07			ELECTRONIC STABILITY CONTROL \| UNKNOWN OR OTHER ODI Number: 11253919
2019-08-27			SEAT BELTS ODI Number: 11246685
2019-07-29			POWER TRAIN ODI Number: 11240365
2019-07-30			ENGINE \| WHEELS ODI Number: 11240734
2019-03-29			SERVICE BRAKES ODI Number: 11192537
2019-03-06			ENGINE ODI Number: 11184611
2019-03-08			STEERING \| UNKNOWN OR OTHER ODI Number: 11185063
2019-02-21			ELECTRONIC STABILITY CONTROL \| ENGINE \| SERVICE BRAKES ODI Number: 11181620
2019-05-30			SERVICE BRAKES ODI Number: 11210883
2018-11-29			POWER TRAIN ODI Number: 11154753
2018-11-12			POWER TRAIN \| VEHICLE SPEED CONTROL ODI Number: 11151062
2018-08-04			UNKNOWN OR OTHER ODI Number: 11115712
2018-07-06			ELECTRONIC STABILITY CONTROL \| UNKNOWN OR OTHER \| VEHICLE SPEED CONTROL ODI Number: 11109781
2018-04-13			SEAT BELTS ODI Number: 11084959
2018-04-11			POWER TRAIN \| SERVICE BRAKES ODI Number: 11084597
2018-04-08			POWER TRAIN ODI Number: 11083830
2018-04-09			UNKNOWN OR OTHER ODI Number: 11083992
2019-02-13			POWER TRAIN ODI Number: 11179881
2019-01-29			POWER TRAIN ODI Number: 11172698
2019-01-31			ENGINE ODI Number: 11173274
2019-01-03			POWER TRAIN ODI Number: 11165661
2018-01-01			EXTERIOR LIGHTING ODI Number: 11057892
2018-10-25			ENGINE ODI Number: 11142721
2018-09-16			VEHICLE SPEED CONTROL ODI Number: 11129746
2018-08-29			UNKNOWN OR OTHER ODI Number: 11123258
2018-09-10			VISIBILITY/WIPER ODI Number: 11128421
2018-05-25			ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN ODI Number: 11097991
2018-05-14			POWER TRAIN ODI Number: 11093726
2018-04-30			POWER TRAIN ODI Number: 11090936
2017-11-17			STRUCTURE:BODY ODI Number: 11047043
2017-11-04			POWER TRAIN ODI Number: 11043345
2017-09-07			STRUCTURE:BODY ODI Number: 11022225
2017-07-31			POWER TRAIN ODI Number: 11011789
2017-07-08			POWER TRAIN ODI Number: 11003753
2016-06-22			AIR BAGS \| UNKNOWN OR OTHER \| VEHICLE SPEED CONTROL ODI Number: 10876023
2016-06-10			AIR BAGS ODI Number: 10873582
2016-01-13			SERVICE BRAKES ODI Number: 10820027
2016-01-06			VEHICLE SPEED CONTROL ODI Number: 10818308
2015-11-13			AIR BAGS ODI Number: 10790230
2015-09-27			AIR BAGS \| ENGINE ODI Number: 10777923
2015-09-20			AIR BAGS ODI Number: 10765488
2015-08-24			STRUCTURE:BODY \| UNKNOWN OR OTHER ODI Number: 10758959
2015-06-19			AIR BAGS ODI Number: 10726149
2015-05-12			UNKNOWN OR OTHER ODI Number: 10716086
2015-04-01			ELECTRICAL SYSTEM \| POWER TRAIN ODI Number: 10703231
2015-03-25			AIR BAGS \| ELECTRICAL SYSTEM ODI Number: 10701558
2015-03-23			AIR BAGS \| POWER TRAIN ODI Number: 10701018
2015-03-09			FUEL/PROPULSION SYSTEM \| VEHICLE SPEED CONTROL ODI Number: 10693001
2015-02-22			POWER TRAIN ODI Number: 10689830
2015-02-11			POWER TRAIN ODI Number: 10682751
2014-12-21			ELECTRICAL SYSTEM \| POWER TRAIN ODI Number: 10667480
2014-12-04			VEHICLE SPEED CONTROL ODI Number: 10662134
2014-12-10			AIR BAGS ODI Number: 10663338
2014-10-31			AIR BAGS ODI Number: 10651564
2014-10-29			ELECTRICAL SYSTEM ODI Number: 10650919
2014-10-03			POWER TRAIN \| VEHICLE SPEED CONTROL ODI Number: 10641197
2014-07-06			ENGINE \| POWER TRAIN \| UNKNOWN OR OTHER ODI Number: 10608408
2014-05-15			AIR BAGS ODI Number: 10588462
2014-04-04			AIR BAGS ODI Number: 10577311
2014-01-16			AIR BAGS ODI Number: 10560184
2014-01-14			AIR BAGS ODI Number: 10559799
2019-07-28			ENGINE \| POWER TRAIN \| UNKNOWN OR OTHER ODI Number: 11240200
2020-10-06			SERVICE BRAKES ODI Number: 11363070

Is the government investigating the safety of your vehicle? Find out here.

12 Investigations for 2014 INFINITI QX60

In april 2014, nissan north america launched safety recall 14v-138 to address problems with the occupant classification system (ocs) algorithm in the following vehicles: model year (my) 2013-2014 nissan altima, pathfinder, sentra and leaf; my 2013 infiniti jx35; my 2014 infiniti qx60 and q50; and my 2013 nissan nv 200/taxi vehicles.according to nissan, the ocs may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.in march 2015, the office of defects investigation (odi) opened this recall query after the agency received approximately 124 complaints alleging problems with the ocs after the recall repairs and/or other ocs related repairs were made by nissan/infiniti dealers.the majority of the complaints alleged the passenger air bag status light stays on (i.e., indicating passenger air bag is turned off) for adult front passengers of sufficient weight.many of the complaints stated the dealers have made multiple repairs but the problem still persists.in its june 2015 response to odi's information request under the recall query, nissan provided approximately 1,121 complaints and field reports on the recalled vehicles.these reports alleged ocs issues similar to the nhtsa reports described above.at this time, nhtsa has received a total of approximately 208 complaints (note: total of 1,271 reports shown in the table above eliminates 58 duplicative reports received by odi and manufacturer).this recall query has been upgraded to an engineering analysis (ea15-004) to conduct a comparative assessment and further evaluate the effectiveness of the recall remedy which will include a thorough review of the countermeasures taken by nissan and its suppliers.the odi reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/searchnhtsaid under the following identification numbers:10583283 10585264 10585349 10585379 10592434 10593399 10593501 10594329 10594614 10594755 10595161 10595645 10595946 10596128 10596459 10596952 10597037 10597452 10597518 10597719 10598537 10598869 10604755 10604834 10605188 10605251 10606565 10606828 10607038 10609649 10610519 10610991 10614467 10614609 10614745 10616905 10617008 10617507 10617903 10618099 10618202 10619059 10619563 10620719 10621840 10622214 10625808 10625981 10625998 10626006 10626023 10626335 10626458 10626732 10628355 10629382 10629460 10629606 10630441 10630502 10630990 10632251 10632588 10632934 10632997 10633714 10633810 10637994 10638591 10639040 10639147 10639324 10639473 10643046 10643843 10644203 10644333 10644341 10644690 10644891 10644985 10648834 10648997 10649414 10649772 10649874 10651360 10651564 10651924 10651982 10652024 10658665 10658844 10659484 10660294 10661195 10661358 10661541 10661795 10661855 10662901 10663033 10663338 10663860 10663978 10668054 10668768 10670538 10672807 10673088 10676471 10678478 10678997 10679512 10680748 10680769 10680975 10681656 10682235 10682902 10682993 10683391 10683689 10689672 10689809 10689981 10691626 10692137 10692558 10692625 10693168 10695312 10700614 10700960 10701008 10701011 10701014 10701018 10701023 10701027 10701031 10701032 10701035 10701045 10701055 10701064 10701074 10701146 10701196 10701228 10701237 10701254 10701301 10701306 10701326 10701367 10701370 10701384 10701415 10701453 10701526 10701558 10701656 10701670 10701946 10702003 10702667 10702798 10703032 10703657 10703766 10703813 10704196 10704988 10705530 10705919 10706621 10712543 10712568 10712575 10713335 10714316 10714330 10714536 10714980 10715132 10715945 10717336 10720918 10720971 10721331 10721746 10723424 10724568 10731167 10731868 10732012 10732065 10733877 10735438 10745948 10745982 10746399 10747660 10748077 10749091 10749110 10758979

In may 2016, nissan north america issued a safety recall (16v-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.nissan models: certain model year 2013-2016 altima, 2013-2016 leaf, 2016-2017 maxima, 2015-016 murano and murano hybrid, 2013-2016 pathfinder, 2014-2015 pathfinder hybrid, 2014-2017 rogue, 2013-2016 sentra, 2013-2016 nv200, and 2014-2016 taxi.infiniti models: certain model year 2013 jx35, 2014-2017 q50, 2014-2016 q50 hybrid, and 2014-2016 qx60 and qx60 hybrid.chevrolet model: certain model year 2015-2016 city express.additional information on the above-referenced recalls is available online at nhtsa.gov.also, the numbers shown in the above failure report summary are for the original vehicle population, as opposed to the entire recall population, and the odi reports cited are as of may 31, 2016 when nissan began to notify the affected owners of recall 16v-244.based on the recall actions taken by nissan, this engineering analysis is closed.additional information on this closing resume and the investigation are in the ea15-004 public file available online at nhtsa.gov.the odi reports cited above can be reviewed online at https://www.nhtsa.gov/recalls#vehicle under the following identification numbers: 10583283 10585264 10585349 10585379 10592434 10593399 10593501 10594329 10594614 10594755 10595161 10595645 10595946 10596128 10596459 10596952 10597037 10597452 10597518 10597719 10598537 10598869 10604755 10604834 10605188 10605251 10606565 10606828 10607038 10609649 10610519 10610991 10614467 10614609 10614745 10616905 10617008 10617507 10617903 10618099 10618202 10619059 10619563 10620719 10621840 10622214 10625808 10625981 10625998 10626006 10626023 10626335 10626458 10626732 10628355 10629382 10629460 10629606 10630441 10630502 10630990 10632251 10632588 10632934 10632997 10633714 10633810 10637994 10638591 10639040 10639147 10639324 10639473 10643046 10643843 10644203 10644333 10644341 10644690 10644891 10644985 10648834 10648997 10649414 10649772 10649874 10651360 10651564 10651924 10651982 10652024 10658665 10658844 10659484 10660294 10661195 10661358 10661541 10661795 10661855 10662901 10663033 10663338 10663860 10663978 10668054 10668768 10670538 10672807 10673088 10676471 10678478 10678997 10679512 10680748 10680769 10680975 10681656 10682235 10682902 10682993 10683391 10683689 10689672 10689809 10689981 10691626 10692137 10692558 10692625 10693168 10695312 10700614 10700960 10701008 10701011 10701014 10701018 10701023 10701027 10701031 10701032 10701035 10701045 10701055 10701064 10701074 10701146 10701196 10701228 10701237 10701254 10701301 10701306 10701326 10701367 10701370 10701384 10701415 10701453 10701526 10701558 10701656 10701670 10701946 10702003 10702667 10702798 10703032 10703657 10703766 10703813 10704196 10704988 10705530 10705919 10706621 10712543 10712568 10712575 10713335 10714316 10714330 10714536 10714980 10715132 10715945 10717336 10720918 10720971 10721331 10721746 10723424 10724568 10731167 10731868 10732012 10732065 10733877 10735438 10745948 10745982 10746399 10747660 10748077 10749091 10749110 10758979 10761398 10761433 10763320 10764590 10766486 10775946 10777923 10779712 10781422 10781449 10781508 10781901 10783624 10783776 10785993 10786461 10786713 10786788 10787867 10788370 10788371 10788962 10789694 10790181 10790230 10790362 10794790 10806647 10806933 10807302 10807841 10810487 10810558 10811858 10811864 10816502 10816686 10818702 10820204 10821247 10821751 10822810 10824677 10825043 10825811 10836252 10838655 10838765 10838771 10840102 10845613 10845668 10850032 10850344 10852446 10853111 10854761 10860012 10860935 10861899 10862242 10862594 10863211 10863237 10863326 10863515 10863657 10864211 10865548 10869929 10870284

Date Opened	Date Closed	Component
2015-03-18	2015-09-01	AIR BAGS:ON-OFF SWITCH ASSEMBLY
2015-08-31	2017-05-02	AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
2015-03-18	2015-09-01	AIR BAGS
2015-03-18	2015-09-01	AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
2015-03-18	2015-09-01	AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
2015-03-18	2015-09-01	AIR BAGS:FRONTAL
2015-03-18	2015-09-01	AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
2015-08-31	2017-05-02	AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
2015-08-31	2017-05-02	AIR BAGS
2015-08-31	2017-05-02	AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
2015-08-31	2017-05-02	AIR BAGS:ON-OFF SWITCH ASSEMBLY
2015-08-31	2017-05-02	AIR BAGS:FRONTAL

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

347 Service Alerts for 2014 INFINITI QX60

Date	Description
2022-03-29	100000 POWER TRAIN CVT Variable Transmission (CVT) Class Action Owner Notification On March 23, 2022, the Court presiding over a class action lawsuit gave final approval to a proposed settlement under which the CVT warranty will be extended for the follow Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-29	103000 POWER TRAIN:AUTOMATIC TRANSMISSION CVT Variable Transmission (CVT) Class Action Owner Notification On March 23, 2022, the Court presiding over a class action lawsuit gave final approval to a proposed settlement under which the CVT warranty will be extended for the follow Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-26	140000 AIR BAGS DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-26	118000 ELECTRICAL SYSTEM:SOFTWARE DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-26	143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-15	105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-03-15	354000 EQUIPMENT:MECHANICAL INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-22	115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-05	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard all previou Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-24	350000 EQUIPMENT 2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-24	356000 EQUIPMENT ADAPTIVE/MOBILITY 2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-16	100000 POWER TRAIN FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-22	110000 ELECTRICAL SYSTEM INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-07	060000 ENGINE AND ENGINE COOLING EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-07	090000 FUEL SYSTEM, OTHER EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-09	110000 ELECTRICAL SYSTEM BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-09	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-07	060000 ENGINE AND ENGINE COOLING DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-11	350000 EQUIPMENT SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	350000 EQUIPMENT TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	356000 EQUIPMENT ADAPTIVE/MOBILITY TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-22	110000 ELECTRICAL SYSTEM CAN COMMUNICATION ⿿ NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-26	110000 ELECTRICAL SYSTEM CAN COMMUNICATION CODES ⿿ DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-07	120000 EXTERIOR LIGHTING CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-07	120000 EXTERIOR LIGHTING HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-07	120000 EXTERIOR LIGHTING HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-10-25	100000 POWER TRAIN TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL SERVICE INFORMATION When removing the front passenger (RH) side drive shaft on an applied vehicle for any reason, transfer assembly drive shaft oil seal and dust cov Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-27	110000 ELECTRICAL SYSTEM R1606 Occupant Classification System (OCS) Campaign Quality Review *** Retailer Announcement *** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-27	140000 AIR BAGS R1606 Occupant Classification System (OCS) Campaign Quality Review *** Retailer Announcement *** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-27	220000 SEATS R1606 Occupant Classification System (OCS) Campaign Quality Review *** Retailer Announcement *** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-11	110000 ELECTRICAL SYSTEM SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	350000 EQUIPMENT AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	356000 EQUIPMENT ADAPTIVE/MOBILITY AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-06-09	100000 POWER TRAIN CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-05-27	100000 POWER TRAIN FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-12	350000 EQUIPMENT SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintena Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-08	010000 STEERING IF YOU CONFIRM While turning the steering wheel or when driving at low speed (straight or turning), a high pitch power steering noise can be heard. * Only while seated inside the vehicle And * With all of the windows up NOTE: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	120000 EXTERIOR LIGHTING SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-10	350000 EQUIPMENT SERVICE INFORMATION When diagnosing the front sonar parking sensor for potentially unwanted activation (e.g. sonar activates with no obstacle ahead), inspect the front license plate, front license plate frame and if equipped, the front l Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-10	264400 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: SONAR/ULTRASONIC SERVICE INFORMATION When diagnosing the front sonar parking sensor for potentially unwanted activation (e.g. sonar activates with no obstacle ahead), inspect the front license plate, front license plate frame and if equipped, the front l Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-28	350000 EQUIPMENT SERVICE INFORMATION On Applied Vehicles, the torque specification for the rear final drive assembly rear mounting stud has been revised. New torque specification: 71 N-m, 7.2 kg-m, 52 ft-lbs Use the torque specification shown above Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-05	110000 ELECTRICAL SYSTEM SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-15	110000 ELECTRICAL SYSTEM SERVICE INFORMATION The function to detect the last item to trigger the vehicles theft alarm system can now be accessed with CONSULT-III plus (C-III plus). This function can be accessed by selecting: * Diagnosis (All Systems) or Di Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-25	020000 SUSPENSION Infiniti is conducting a retailer inventory inspection to inspect the front axle hub and torque member bolts on 20 specific 2014 QX60 vehicles identified in SERVICE COMM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-25	200000 WHEELS Infiniti is conducting a retailer inventory inspection to inspect the front axle hub and torque member bolts on 20 specific 2014 QX60 vehicles identified in SERVICE COMM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-25	110000 ELECTRICAL SYSTEM SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-25	060000 ENGINE (PWS) SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-16	130000 VISIBILITY SERVICE INFORMATION Power moonroof initialization procedures for the Applied Vehicles have been revised. The procedure described in this bulletin differs from the procedure in the Electronic Service Manual (ESM). At a later date and where Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-20	100000 POWER TRAIN SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-20	110000 ELECTRICAL SYSTEM SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-19	160000 STRUCTURE SERVICE INFORMATION A two-piece design front engine mount is currently being used for the applied vehicles listed. A single thunk noise may be heard on the first acceleration of the day from this type of mount and is considered normal Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-19	060000 ENGINE (PWS) SERVICE INFORMATION A two-piece design front engine mount is currently being used for the applied vehicles listed. A single thunk noise may be heard on the first acceleration of the day from this type of mount and is considered normal Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-07	110000 ELECTRICAL SYSTEM Infiniti is conducting an inventory inspection on 5,809 specific 2014-15 Infiniti QX60 vehicles and requesting retailers perform a software check on the OCS ECU on specific vehicles identified in SERVICE COMM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-07	060000 ENGINE (PWS) Infiniti is conducting an inventory inspection on 5,809 specific 2014-15 Infiniti QX60 vehicles and requesting retailers perform a software check on the OCS ECU on specific vehicles identified in SERVICE COMM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-07	061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) Infiniti is conducting an inventory inspection on 5,809 specific 2014-15 Infiniti QX60 vehicles and requesting retailers perform a software check on the OCS ECU on specific vehicles identified in SERVICE COMM. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-08-06	103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-05	100000 POWER TRAIN IF YOU CONFIRM The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration). NOTE: A new diagnostic logic has been established to enhance the diagnostic process by storing diagnostic trouble codes (DT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-05	110000 ELECTRICAL SYSTEM IF YOU CONFIRM The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration). NOTE: A new diagnostic logic has been established to enhance the diagnostic process by storing diagnostic trouble codes (DT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-05	103920 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT IF YOU CONFIRM The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration). NOTE: A new diagnostic logic has been established to enhance the diagnostic process by storing diagnostic trouble codes (DT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-31	100000 POWER TRAIN SERVICE INFORMATION The Service Procedure (starting on page 2) in this bulletin contains the steps to perform TCM Calibration Data Write Procedures. These procedures are used when a complete CVT is replaced, or a CVT control valve (valve b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-31	110000 ELECTRICAL SYSTEM SERVICE INFORMATION The Service Procedure (starting on page 2) in this bulletin contains the steps to perform TCM Calibration Data Write Procedures. These procedures are used when a complete CVT is replaced, or a CVT control valve (valve b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-31	103920 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT SERVICE INFORMATION The Service Procedure (starting on page 2) in this bulletin contains the steps to perform TCM Calibration Data Write Procedures. These procedures are used when a complete CVT is replaced, or a CVT control valve (valve b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-29	071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or “pin” is now available as a separate service part. NOTE – Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-29	350000 EQUIPMENT SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or “pin” is now available as a separate service part. NOTE – Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-22	060000 ENGINE AND ENGINE COOLING IF YOU CONFIRM The MIL is ON with P0116 Engine Coolant Temperature (ECT SENSOR) stored, and There are no drivability issues. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm if ECM reprogramming applies. 2. If it applie Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-13	355100 EQUIPMENT:OTHER:LABELS SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-13	260000 FORWARD COLLISION AVOIDANCE SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-30	050000 PARKING BRAKE IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-30	150000 SEAT BELTS IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-30	180000 VEHICLE SPEED CONTROL IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-24	110000 ELECTRICAL SYSTEM IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-24	350000 EQUIPMENT IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-18	110000 ELECTRICAL SYSTEM IF YOU CONFIRM All of the following – The engine will not start (no crank; starter will not engage) when pushing the ignition switch, and I-Key Error message is displayed in the combination meter, and DTC B2604 (PNP/Clutch Switch) is store Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-15	200000 WHEELS SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-15	030000 BRAKES (PWS) SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-15	270000 LANE DEPARTURE SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-15	280000 BACK OVER PREVENTION SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-07	100000 POWER TRAIN IMPORTANT: Metal debris and friction material may become trapped in the radiator, cooling hoses, bypass valve or external CVT fluid cooler. This debris can contaminate the newly serviced transmission, control valve or torque converter. In s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-07	350000 EQUIPMENT IMPORTANT: Metal debris and friction material may become trapped in the radiator, cooling hoses, bypass valve or external CVT fluid cooler. This debris can contaminate the newly serviced transmission, control valve or torque converter. In s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-07	356000 EQUIPMENT ADAPTIVE/MOBILITY IMPORTANT: Metal debris and friction material may become trapped in the radiator, cooling hoses, bypass valve or external CVT fluid cooler. This debris can contaminate the newly serviced transmission, control valve or torque converter. In s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-04	050000 PARKING BRAKE IF YOU CONFIRM: The rubber weatherstrips on either one of the roof side molding assemblies (moldings) is coming loose from the molding itself. ACTION: Replace both left and right moldings with the ones listed in PARTS INFORMATION. – Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-08-06	353000 EQUIPMENT:ELECTRICAL SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE – The original AV Control Unit must be installed i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-29	100000 POWER TRAIN IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current), and the brake fluid level is normal. NOTE: C1A Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-29	260000 FORWARD COLLISION AVOIDANCE IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current), and the brake fluid level is normal. NOTE: C1A Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-07	010000 STEERING SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-07	130000 VISIBILITY SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-07	140000 AIR BAGS SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-06	010000 STEERING SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-06	200000 WHEELS SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-06	350000 EQUIPMENT SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-06	030000 BRAKES (PWS) SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-06	280000 BACK OVER PREVENTION SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-06-24	063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon loca Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-06-22	020000 SUSPENSION IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle when making turns on dry roads at low speeds (under 40 MPH), and it does not occur if the Electric Controlled Coupling is electrically disconnected. ACTI Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-09	190000 TIRES SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-09	350000 EQUIPMENT SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-05-07	200000 WHEELS SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruct Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-18	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-18	356000 EQUIPMENT ADAPTIVE/MOBILITY IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-16	200000 WHEELS SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers – Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) – Wheel protector covers help prevent cosmetic rotor corrosion. See Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-29	100000 POWER TRAIN IF YOU CONFIRM: The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration) AND One of these DTCs is stored: – P17F0 (CVT_JUDDER (T/M INSPECTION)) – P17F1 (CVT_JUDDER (C/U INSPECTION)) NOTE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-29	350000 EQUIPMENT IF YOU CONFIRM: The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration) AND One of these DTCs is stored: – P17F0 (CVT_JUDDER (T/M INSPECTION)) – P17F1 (CVT_JUDDER (C/U INSPECTION)) NOTE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	110000 ELECTRICAL SYSTEM SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the “RESTRAINTS” section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	140000 AIR BAGS SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the “RESTRAINTS” section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-13	060000 ENGINE (PWS) SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now “Blank” ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-13	061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now “Blank” ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-12-11	060000 ENGINE AND ENGINE COOLING SERVICE INFORMATION Intelligent Key (I-Key) systems on the Applied Vehicles use two (2) different Radio Frequencies (RF) that are similar to other wireless devices; 315 MHz and 433 MHz. In the event another wireless device (e.g. afte Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-12-11	110000 ELECTRICAL SYSTEM SERVICE INFORMATION Intelligent Key (I-Key) systems on the Applied Vehicles use two (2) different Radio Frequencies (RF) that are similar to other wireless devices; 315 MHz and 433 MHz. In the event another wireless device (e.g. afte Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-13	100000 POWER TRAIN Infiniti is informing affected clients that their vehicles (non-Hybrid models) are eligible for Continually Variable Transmission (CVT) Transmission Control Module (?TCM?) software programming update to improve CVT service diagnostics Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-13	110000 ELECTRICAL SYSTEM Infiniti is informing affected clients that their vehicles (non-Hybrid models) are eligible for Continually Variable Transmission (CVT) Transmission Control Module (?TCM?) software programming update to improve CVT service diagnostics Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-12	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) INFORMATION If this bulletin applies by checking Service COMM (PC358), and the TCM?s current part number is listed in Table A of this bulletin, then reprogram the TCM. See this bulletin for further detail. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-11	350000 EQUIPMENT SERVICE INFORMATION NOTE – Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Pai Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-22	160000 STRUCTURE SERVICE INFORMATION The control motors for the power rear hatch (back door) are calibrated for smooth and even operation. Adjustments or position change of the back door hinges or striker require the back door to be re-calibrated. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-22	162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE SERVICE INFORMATION The control motors for the power rear hatch (back door) are calibrated for smooth and even operation. Adjustments or position change of the back door hinges or striker require the back door to be re-calibrated. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-15	100000 POWER TRAIN Infiniti is conducting a Retailer Service Action to inspect the CVT output speed sensor on certain specific 2014 Infiniti QX60 vehicles currently in retailer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-15	110000 ELECTRICAL SYSTEM Infiniti is conducting a Retailer Service Action to inspect the CVT output speed sensor on certain specific 2014 Infiniti QX60 vehicles currently in retailer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-15	100000 POWER TRAIN IF YOU CONFIRM: One or more of the following with the engine idling, the transmission in Drive, and the air conditioning on: – Low/rough idle – High idle – Idle fluctuation ACTION: 1. Compare the vehicle?s current ECM part num Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-15	350000 EQUIPMENT IF YOU CONFIRM: One or more of the following with the engine idling, the transmission in Drive, and the air conditioning on: – Low/rough idle – High idle – Idle fluctuation ACTION: 1. Compare the vehicle?s current ECM part num Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-15	350000 EQUIPMENT SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-22	100000 POWER TRAIN IF YOU CONFIRM: When driving an applied vehicle a judder (shudder or multiple bumps or vibrations) happens during one of the following conditions: * during light acceleration below 20 mph with less than 20% throttle opening Or * Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-22	140000 AIR BAGS IF YOU CONFIRM: When driving an applied vehicle a judder (shudder or multiple bumps or vibrations) happens during one of the following conditions: * during light acceleration below 20 mph with less than 20% throttle opening Or * Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-16	140000 AIR BAGS SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-16	350000 EQUIPMENT SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-16	280000 BACK OVER PREVENTION SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-05	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-05	020000 SUSPENSION SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: – SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-15	345000 COMMUNICATION: VEHICLE TO INFRASTRUCTURE SERVICE INFORMATION If one or both Intelligent Keys cannot be located prior to customer delivery of an Applied Vehicle, refer to the applicable section of this bulletin for Intelligent Key registration instructions. – One (1) Intelli Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-18	350000 EQUIPMENT SERVICE INFORMATION Applied vehicles equipped with a CVT have a “cap” that appears to be a fluid level gauge. This “cap” will NOT have a gauge or “dipstick”. This is normal. Do NOT replace the “cap” because it is thought to have a “dipst Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-18	100000 POWER TRAIN SERVICE INFORMATION The purpose of this bulletin is to clarify language contained in the owner?s manual language for the APPLIED VEHICLES. For the APPLIED VEHICLES, the below language supersedes similar language in existing owner?s manuals Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-18	350000 EQUIPMENT SERVICE INFORMATION The purpose of this bulletin is to clarify language contained in the owner?s manual language for the APPLIED VEHICLES. For the APPLIED VEHICLES, the below language supersedes similar language in existing owner?s manuals Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-31	110000 ELECTRICAL SYSTEM IF YOU CONFIRM: With the ignition turned ON, the following Automatic Drive Positioner (ADP) related items operate as stated below: – The driver?s seat, outside mirrors, and steering wheel will not adjust to preset positions. – Memory Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-31	350000 EQUIPMENT IF YOU CONFIRM: With the ignition turned ON, the following Automatic Drive Positioner (ADP) related items operate as stated below: – The driver?s seat, outside mirrors, and steering wheel will not adjust to preset positions. – Memory Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-31	115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM IF YOU CONFIRM: With the ignition turned ON, the following Automatic Drive Positioner (ADP) related items operate as stated below: – The driver?s seat, outside mirrors, and steering wheel will not adjust to preset positions. – Memory Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-29	350000 EQUIPMENT IF YOU CONFIRM: If the customer states the mileage displayed for Distance To Empty (DTE) changes abruptly or unexpectedly, up or down. – The customer may also describe the issue as DTE mileage does not match or “agree with” the fuel gau Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-29	270000 LANE DEPARTURE IF YOU CONFIRM: If the customer states the mileage displayed for Distance To Empty (DTE) changes abruptly or unexpectedly, up or down. – The customer may also describe the issue as DTE mileage does not match or “agree with” the fuel gau Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-06-02	150000 SEAT BELTS IF YOU CONFIRM: The front Pre-Crash Seat Belt System suddenly cinches down the front seat belts (only belts that are buckled) for a few seconds and then releases them while moving forward in drive under the following conditions: * Aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-06-02	350000 EQUIPMENT IF YOU CONFIRM: The front Pre-Crash Seat Belt System suddenly cinches down the front seat belts (only belts that are buckled) for a few seconds and then releases them while moving forward in drive under the following conditions: * Aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-06-02	356000 EQUIPMENT ADAPTIVE/MOBILITY IF YOU CONFIRM: The front Pre-Crash Seat Belt System suddenly cinches down the front seat belts (only belts that are buckled) for a few seconds and then releases them while moving forward in drive under the following conditions: * Aft Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-24	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Infiniti is conducting a Retailer Service Action to replace the CVT and reprogram/calibrate the TCM on a limited number of certain specific 2013-14 JX35/QX60 vehicles that are currently in retailer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-24	118000 ELECTRICAL SYSTEM:SOFTWARE Infiniti is conducting a Retailer Service Action to replace the CVT and reprogram/calibrate the TCM on a limited number of certain specific 2013-14 JX35/QX60 vehicles that are currently in retailer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-12-06	130000 VISIBILITY Infiniti is conducting a voluntary service campaign on certain Model Year 2014 QX60 vehicles to replace the exterior door mirror assemblies and rear finishers. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-12-06	130000 VISIBILITY Infiniti is conducting a voluntary service campaign on certain Model Year 2014 QX60 vehicles to replace the exterior door mirror assemblies and rear finishers. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-12-06	130000 VISIBILITY INTRODUCTION Infiniti is conducting a voluntary service campaign on certain Model Year 2014 QX60 vehicles to replace the exterior door mirror assemblies and rear finishers. The mirror memory function and reverse tilt-down functions on appl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-06-12	350000 EQUIPMENT As a result of delayed retail delivery reporting and some other factors, some retailers received CVTs they do not need. The attached excel file shows the CVTs that were shipped and also include the retailer inventory on 5/23/14 for referenc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-06-12	103920 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT As a result of delayed retail delivery reporting and some other factors, some retailers received CVTs they do not need. The attached excel file shows the CVTs that were shipped and also include the retailer inventory on 5/23/14 for referenc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-06-24	110000 ELECTRICAL SYSTEM SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: – Always diagnose the communication codes first. – When a module reports a U1000 code, it is typically operating normally; however, there is a communi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-06-24	350000 EQUIPMENT SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: – Always diagnose the communication codes first. – When a module reports a U1000 code, it is typically operating normally; however, there is a communi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-06	110000 ELECTRICAL SYSTEM SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM. Or * When one of the I-Keys has been lost and needs to be replaced. Or * When additi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-06	350000 EQUIPMENT SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM. Or * When one of the I-Keys has been lost and needs to be replaced. Or * When additi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-06	356000 EQUIPMENT ADAPTIVE/MOBILITY SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM. Or * When one of the I-Keys has been lost and needs to be replaced. Or * When additi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-29	114000 ELECTRICAL SYSTEM:WIRING SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-29	350000 EQUIPMENT SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-10-18	030000 BRAKES (PWS) Infiniti is conducting a Retailer service action to inspect and, if necessary, replace one or both of the front brake torque members on certain specific 2013 Infiniti JX35 or 2014 Infiniti QX60 vehicles currently in Retailer inventory Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-27	200000 WHEELS Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-27	350000 EQUIPMENT Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	010000 STEERING SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	020000 SUSPENSION SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	030000 BRAKES (PWS) SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	010000 STEERING If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	200000 WHEELS If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	030000 BRAKES (PWS) If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-24	222000 SEATS:MID/REAR ASSEMBLY SERVICE INFORMATION The applied models can be equipped with a “factory installed” 2nd Row DVD system, or have an “accessory installed” 2nd Row DVD system (Figure 1). Before beginning diagnostics, confirm which type of 2nd Row DVD system Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-24	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. SERVICE INFORMATION The applied models can be equipped with a “factory installed” 2nd Row DVD system, or have an “accessory installed” 2nd Row DVD system (Figure 1). Before beginning diagnostics, confirm which type of 2nd Row DVD system Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-03-27	200000 WHEELS Infiniti is conducting a Retailer Inventory Inspection to inspect the right front and right rear lug nuts on 22 certain specific 2014 Infiniti QX60 vehicles currently in retailer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-03-27	350000 EQUIPMENT Infiniti is conducting a Retailer Inventory Inspection to inspect the right front and right rear lug nuts on 22 certain specific 2014 Infiniti QX60 vehicles currently in retailer inventory. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-03-14	110000 ELECTRICAL SYSTEM SERVICE INFORMATION The rear seat headphones have a “LEFT” channel and a “RIGHT” channel. The channel switch is on the headphone ear pad case. If a person is sitting on the left side (driver side) of the vehicle and their headphones are s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-03-14	350000 EQUIPMENT SERVICE INFORMATION The rear seat headphones have a “LEFT” channel and a “RIGHT” channel. The channel switch is on the headphone ear pad case. If a person is sitting on the left side (driver side) of the vehicle and their headphones are s Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-11	110000 ELECTRICAL SYSTEM VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-11	350000 EQUIPMENT VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-16	110000 ELECTRICAL SYSTEM NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-16	350000 EQUIPMENT NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	110000 ELECTRICAL SYSTEM INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	350000 EQUIPMENT INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	110000 ELECTRICAL SYSTEM 2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	350000 EQUIPMENT 2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	110000 ELECTRICAL SYSTEM INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	350000 EQUIPMENT INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-01	100000 POWER TRAIN CVT OIL LEAK DIAGNOSIS USING FLUORESCENT DYE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-04	110000 ELECTRICAL SYSTEM 2013 JX35 AND 2014 QX60 AWD ERROR DISPLAYED AND DTC C1204 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-05	110000 ELECTRICAL SYSTEM DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-01	060000 ENGINE AND ENGINE COOLING INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	110000 ELECTRICAL SYSTEM BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-24	110000 ELECTRICAL SYSTEM INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-24	110000 ELECTRICAL SYSTEM 2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-17	110000 ELECTRICAL SYSTEM THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-24	110000 ELECTRICAL SYSTEM RADIO PRESETS / CLIMATE CONTROL SETTINGS / NAVIGATION SETTINGS CHANGE WITH INTELLIGENT KEY MEMORY This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	110000 ELECTRICAL SYSTEM AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	110000 ELECTRICAL SYSTEM TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	110000 ELECTRICAL SYSTEM NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-21	350000 EQUIPMENT CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. ￷ Repair orders opened after this bulletin⿿s published date are no longer eligibl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-10	110000 ELECTRICAL SYSTEM 2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-10	061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) 2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-22	350000 EQUIPMENT Expiration Notification – 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided cl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-19	100000 POWER TRAIN INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin is no longer active. Please discard previous versions of ITB15-010. Refer to the ESM for the fluid cooler cleaning procedure. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-04	160000 STRUCTURE POWER BACK DOOR CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-28	350000 EQUIPMENT INFINITI; THEFT ALARM TRIGGER HISTORY FUNCTION This bulletin is no longer active. Please discard previous versions of ITB16-009. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-14	100000 POWER TRAIN 2013 JX35 AND 2014 ⿿ 2018 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-21	110000 ELECTRICAL SYSTEM CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. ￷ Repair orders opened after this bulletin⿿s published date are no longer eligibl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-22	110000 ELECTRICAL SYSTEM Expiration Notification – 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided cl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-22	280100 BACK OVER PREVENTION:SOFTWARE Expiration Notification – 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided cl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-13	100000 POWER TRAIN CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-25	100000 POWER TRAIN FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-14	070000 FUEL SYSTEM, GASOLINE INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-14	350000 EQUIPMENT INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-14	356000 EQUIPMENT ADAPTIVE/MOBILITY INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-23	020000 SUSPENSION 2013 JX35, 2014-2019 QX60, 2014-2019 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-23	100000 POWER TRAIN 2013 JX35, 2014-2019 QX60, 2014-2019 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-23	110000 ELECTRICAL SYSTEM 2013 JX35, 2014-2019 QX60, 2014-2019 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-14	110000 ELECTRICAL SYSTEM 2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: ￷ – Heating and cooling features do not operate And ￷ – The harness connector or control unit of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-14	220000 SEATS 2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: ￷ – Heating and cooling features do not operate And ￷ – The harness connector or control unit of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-14	350000 EQUIPMENT 2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: ￷ – Heating and cooling features do not operate And ￷ – The harness connector or control unit of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-17	020000 SUSPENSION CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-12	110000 ELECTRICAL SYSTEM DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-12	140000 AIR BAGS DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-12	220000 SEATS DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-20	103000 POWER TRAIN:AUTOMATIC TRANSMISSION CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-20	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-15	110000 ELECTRICAL SYSTEM 2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-28	100000 POWER TRAIN CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-03-28	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-13	350000 EQUIPMENT DEAD PEDAL REPLACEMENT SERVICE INFORMATION If the dead pedal needs to be replaced for anyreason, it is no longer necessary to replace the front floor trim (carpet). The dead pedal is now available as a service part. NOTE: Do not repla Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-13	121000 EXTERIOR LIGHTING:HEADLIGHTS 2013 JX35 AND 2014-2020 QX60; REMOVAL OF HEADLIGHT ASSEMBLY LOCATING BRACKET SERVICE INFORMATION If replacement of a Front Combination Headlamp assembly (headlight assembly) is necessary, for the applied vehicles, the locating bracket Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-04	350000 EQUIPMENT ABNORMAL NOISE FROM FRONT ENGINE MOUNT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-24	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-02	350000 EQUIPMENT EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. – Always refer to the Appearance and care section of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-13	060000 ENGINE AND ENGINE COOLING REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-29	060000 ENGINE AND ENGINE COOLING INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-12	100000 POWER TRAIN TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-02	140000 AIR BAGS Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-09	350000 EQUIPMENT Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-13	140000 AIR BAGS AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-05	100000 POWER TRAIN CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-28	350000 EQUIPMENT OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-28	060000 ENGINE (PWS) OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-24	160000 STRUCTURE PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-24	350000 EQUIPMENT PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-28	070000 FUEL SYSTEM, GASOLINE INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-28	071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-12	022000 SUSPENSION:REAR 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has been amended. See AMENDMENT HISTORY on the last page Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-12	350000 EQUIPMENT 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has been amended. See AMENDMENT HISTORY on the last page Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-17	063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: – Clarification that the refueling concern is extremely h Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-10	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-19	121000 EXTERIOR LIGHTING:HEADLIGHTS HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-07	350000 EQUIPMENT DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-11	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-28	350000 EQUIPMENT DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-20	070000 FUEL SYSTEM, GASOLINE INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-20	071200 FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-16	070000 FUEL SYSTEM, GASOLINE INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-15	070000 FUEL SYSTEM, GASOLINE ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-15	100000 POWER TRAIN CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-15	103000 POWER TRAIN:AUTOMATIC TRANSMISSION CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-15	350000 EQUIPMENT CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-28	110000 ELECTRICAL SYSTEM 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES sect Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-28	160000 STRUCTURE 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES sect Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-28	350000 EQUIPMENT 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES sect Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-12	350000 EQUIPMENT 2G Telematics Hardware Replacement Client Satisfaction Initiative UPDATE October 12, 2018 Please discard earlier versions of this bulletin. The announcement from February 17, 2017 has been revised to include: – ~397 retailed vehicles Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-03	350000 EQUIPMENT NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-15	100000 POWER TRAIN CVT FLUID LEVEL QUICK CHECK GAUGE SERVICE INFORMATION Special tool CVT8 Oil Level Quick Check Gauge (J-51155) is now available. Each retailer has been shipped one of these tools. Additional tools can be obtained from Tech?Mate at 1-80 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-07	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-06	118000 ELECTRICAL SYSTEM:SOFTWARE CVT Software Update/Warranty Extension Voluntary Service Campaign UPDATE April 6, 2018 Please discard earlier versions of this bulletin The announcement from December 7, 2016 has been revised to include: – The campaign repair has been Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-07	118000 ELECTRICAL SYSTEM:SOFTWARE TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-23	200000 WHEELS WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-23	250000 ELECTRONIC STABILITY CONTROL WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-26	356000 EQUIPMENT ADAPTIVE/MOBILITY INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-26	060000 ENGINE (PWS) INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-04-05	350000 EQUIPMENT VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard all previou Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-07	118000 ELECTRICAL SYSTEM:SOFTWARE DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifyin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-23	355100 EQUIPMENT:OTHER:LABELS REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-29	132000 VISIBILITY:GLASS, SIDE/REAR WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-14	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-29	131000 VISIBILITY:WINDSHIELD WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-04	110000 ELECTRICAL SYSTEM TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-04	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-04	118000 ELECTRICAL SYSTEM:SOFTWARE TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-28	030000 BRAKES (PWS) BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-13	356000 EQUIPMENT ADAPTIVE/MOBILITY VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Ha Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-19	162700 STRUCTURE:BODY:TRUNK LID THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard previous ver Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-25	356000 EQUIPMENT ADAPTIVE/MOBILITY THUNK SOUND ON FIRST FEW ACCELERATIONS OF THE DAY This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-25	200000 WHEELS WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-25	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-05	130000 VISIBILITY 2013 JX35 AND 2014 ? 2015 QX60; DOOR MIRROR GLASS WILL NOT RETURN AFTER SHIFTING REVERSE TO DRIVE Applies to vehicles equipped with Automatic Drive Positioner IF YOU CONFIRM The door mirror glass (LH and RH) automatic tilt down-up fe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-21	356000 EQUIPMENT ADAPTIVE/MOBILITY CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-20	356000 EQUIPMENT ADAPTIVE/MOBILITY TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-14	110000 ELECTRICAL SYSTEM Disabling the 2G TCU Voluntary Service Campaign *** Campaign Summary *** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject QX56/QX80, JX35/QX60, M37/M56/ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-16	356000 EQUIPMENT ADAPTIVE/MOBILITY CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder noti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-12-06	042300 SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific 2013 JX35 and 2014 QX60 vehicles to reprogram the TCM and, if needed, inspect and replace the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-12-21	162300 STRUCTURE:BODY:DOOR POWER BACK DOOR CALIBRATION The Applied Vehicles in this bulletin have been amended. No other charges have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-16	060000 ENGINE (PWS) INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-21	063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-25	353000 EQUIPMENT:ELECTRICAL 2013 JX35 AND 2014 – 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 15 and 17 have been revised. No other changes have been made. Please discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-25	143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION 2013 JX35 AND 2014 – 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 15 and 17 have been revised. No other changes have been made. Please discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-10	353000 EQUIPMENT:ELECTRICAL 2013 JX35 AND 2014 – 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-10	143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION 2013 JX35 AND 2014 – 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-28	060000 ENGINE (PWS) INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. – DTC C1130 is an ABS DTC that indicate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-03	130000 VISIBILITY 2013 JX35 AND 2014-2015 QX60; DOOR MIRROR WILL NOT RETURN TO SET POSITION AFTER SHIFTING FROM REVERSE TO DRIVE This bulletin has been amended. The Title has been modified, and references to Automatic Drive Positioner have been changed to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-29	060000 ENGINE (PWS) INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-03	356000 EQUIPMENT ADAPTIVE/MOBILITY 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: – The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has bee Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-06	062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY 2013 JX35 AND 2014 – 2017 QX60; RADIATOR SHROUD AND COOLING FAN ASSEMBLY REPLACEMENT PROCEDURE SERVICE INFORMATION When replacing the radiator shroud and cooling fan assembly for any reason, the engine coolant, air cleaner case, and air Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-06	062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN 2013 JX35 AND 2014 – 2017 QX60; RADIATOR SHROUD AND COOLING FAN ASSEMBLY REPLACEMENT PROCEDURE SERVICE INFORMATION When replacing the radiator shroud and cooling fan assembly for any reason, the engine coolant, air cleaner case, and air Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-28	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-15	071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP INFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-09-10	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) INFINITI: SOME VEHICLES, DURING LIGHT ACCELERATION, MAY EXPERIENCE A JUDDER. NO STORED DTCS. *JS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-10	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-10	118000 ELECTRICAL SYSTEM:SOFTWARE NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-11	060000 ENGINE (PWS) INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. This bulletin has been amended. The Title has been changed. The PARTS INFORMATION and CLAIMS INFORMATION sections have b Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-24	100000 POWER TRAIN INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended. The APPLIED VEHICLES section has been revised. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-24	103000 POWER TRAIN:AUTOMATIC TRANSMISSION INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended. The APPLIED VEHICLES section has been revised. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-26	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) CVT / TCM CALIBRATION DATA “WRITE” PROCEDURE This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added. Procedural steps have been added to SERVICE PROCEDURE. D Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-26	118000 ELECTRICAL SYSTEM:SOFTWARE CVT / TCM CALIBRATION DATA “WRITE” PROCEDURE This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added. Procedural steps have been added to SERVICE PROCEDURE. D Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-15	103000 POWER TRAIN:AUTOMATIC TRANSMISSION CVT Software Update/Warranty Extension Parts Update 2 *** Parts Update *** Campaign Bulletin ITB16-048 has been revised to address a part change (in the event that parts are needed) and is now available on NNAnet & ASIST. o Valve B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-15	118000 ELECTRICAL SYSTEM:SOFTWARE CVT Software Update/Warranty Extension Parts Update 2 *** Parts Update *** Campaign Bulletin ITB16-048 has been revised to address a part change (in the event that parts are needed) and is now available on NNAnet & ASIST. o Valve B Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-27	060000 ENGINE (PWS) INFINITI; OIL LEAKING AROUND TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve. And The valve timing control solenoid valv Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-20	100000 POWER TRAIN 2014 – 2017 QX60; FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin applies only to AWD equipped vehicles. IF YOU CONFIRM Fluid is leaking from the right side of the transfer assembly (see Figure 1). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-17	162300 STRUCTURE:BODY:DOOR POWER BACK DOOR CALIBRATION This bulletin has been amended. Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-17	162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS POWER BACK DOOR CALIBRATION This bulletin has been amended. Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-12-07	100000 POWER TRAIN CVT Software Update/Warranty Extension Voluntary Service Campaign *** Campaign Summary *** Infiniti is conducting a Voluntary Service Campaign to reprogram the Transmission Control Module (TCM) to improve CVT service diagnostics. Th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-12-07	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) CVT Software Update/Warranty Extension Voluntary Service Campaign *** Campaign Summary *** Infiniti is conducting a Voluntary Service Campaign to reprogram the Transmission Control Module (TCM) to improve CVT service diagnostics. Th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-12-07	118000 ELECTRICAL SYSTEM:SOFTWARE CVT Software Update/Warranty Extension Voluntary Service Campaign *** Campaign Summary *** Infiniti is conducting a Voluntary Service Campaign to reprogram the Transmission Control Module (TCM) to improve CVT service diagnostics. Th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-03	353000 EQUIPMENT:ELECTRICAL 2014 – 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their Occupant Classification System (OCS) operation after all campaigns hav Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-28	356000 EQUIPMENT ADAPTIVE/MOBILITY VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT This bulletin has been amended. A correction was made to the DTC number on page 16. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-14	350000 EQUIPMENT VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT The Parts Information in this bulletin has been amended. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-31	060000 ENGINE (PWS) 2013 JX35 AND 2014 – 2017 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies only to vehciles equipped with a 6 cylinder engine. This bulletin has been amended to add model years to the Applied Vehicles and change th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-17	353000 EQUIPMENT:ELECTRICAL 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: – Campaign repair bulletin, ITB17-007 has been developed and is now available on NNAnet, and ASIST. Pl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-03	353000 EQUIPMENT:ELECTRICAL 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: – 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-27	103000 POWER TRAIN:AUTOMATIC TRANSMISSION CVT Software Update/Warranty Extension Parts Update *** Parts Update *** Infiniti has temporarily placed remanufactured CVT assemblies on parts restriction. All existing orders currently on backorder will be removed from the system, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-27	103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) CVT Software Update/Warranty Extension Parts Update *** Parts Update *** Infiniti has temporarily placed remanufactured CVT assemblies on parts restriction. All existing orders currently on backorder will be removed from the system, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-27	118000 ELECTRICAL SYSTEM:SOFTWARE CVT Software Update/Warranty Extension Parts Update *** Parts Update *** Infiniti has temporarily placed remanufactured CVT assemblies on parts restriction. All existing orders currently on backorder will be removed from the system, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-20	071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-23	110000 ELECTRICAL SYSTEM SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-01	060000 ENGINE (PWS) SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-05	103000 POWER TRAIN:AUTOMATIC TRANSMISSION SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-05	060000 ENGINE (PWS) SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-07	060000 ENGINE (PWS) SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-31	110000 ELECTRICAL SYSTEM SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-07-27	060000 ENGINE (PWS) REMOTE ENGINE START NOT WORKING THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE TO ITEMS 4 AND 13 IN THE SUPPLEMENTAL DIAGNOSIS TABLE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. SERVICE INF Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-09-29	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL PC451_PC452 2G TCU UPDATE – MAIL NOTIFICATION THE PURPOSE OF THIS ANNOUNCEMENT IS TO LET FIELD PERSONNEL KNOW THAT THE FIRST 22K OWNER MAILINGS HAVE BEEN SENT OUT TODAY. THIS FIRST MAILING WAS DIRECTED TOWARDS CURRENT INFINITI CONNECTION Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-29	353000 EQUIPMENT:ELECTRICAL INFINITI: INFORMATION REGARDING TWO STAIN GAUGE OCCUPANT CLASSIFICATION SYSTEM (OCS) SENSORS AND OPERATION EXPLANATION OF DIFFERENT RESPONSE TO OCCUPANT SEATING POSTURE. MODEL 2013-2014 JX, QX60, QX50. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-12	091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM INFINITI: WHILE DRIVING, UNEXPECTEDLY AND ABRUPTLY, OR UP AND DOWN, AND DISTANCE TO EMPTY (FUEL) FAILS TO GIVE CORRECT READING OF FUEL GAUGE. MODEL 2013-2014 JX35, QX60. PE UPDATED 9/29/14. PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-06-02	151000 SEAT BELTS:FRONT INFINITI: DRIVING AFTER OVERNIGHT COLD SOAKED, OR BRIEFLY IN REVERSE THEN DRIVE, OR AFTER SHIFTED INTO DRIVE, SLOW ACCELERATION, PRE CRASH FRONT SEAT BELT CINCHES BUCKLED FRONT SEAT BELTS AND RELEASES WHEN MOVING FORWARD IN DRIVE. MODEL Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-12-06	135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR INFINITI: INFORMATION INVOLVING A VOLUNTARY SERVICE CAMPAIGN FOR THE REPLACEMENT OF THE EXTERIOR DOOR MIRRORS. THE MIRROR MEMORY FUNCTION AND REVERSE TILT-DOWN FUNCTIONS MAY BE INOPERATIVE. *JS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-09-26	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-27	200000 WHEELS INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-29	180000 VEHICLE SPEED CONTROL INFINITI: ON SOME VEHICLES, THE FORWARD COLLISION WARNING (FCW) MALFUNCTION HAS BEEN OR IS ON AND FLUID LEVEL FOR BRAKES IS NORMAL AND THE ABS CONTROL UNIT NEEDS PROGRAMMING, PER SERVICE PROCEDURE. MODEL 2013-14 JX35, QX60, 2014-15 Q50. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-29	185000 VEHICLE SPEED CONTROL:CRUISE CONTROL INFINITI: ON SOME VEHICLES, THE FORWARD COLLISION WARNING (FCW) MALFUNCTION HAS BEEN OR IS ON AND FLUID LEVEL FOR BRAKES IS NORMAL AND THE ABS CONTROL UNIT NEEDS PROGRAMMING, PER SERVICE PROCEDURE. MODEL 2013-14 JX35, QX60, 2014-15 Q50. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-29	350000 EQUIPMENT THIS ANNOUNCEMENT HAS BEEN REVISED TO CLARIFY THIS ACTIVITY IS NOT AN OFFICIAL STOP SALE. RETAILERS MAY SELL VEHICLES THAT HAVE NOT BEEN UPGRADED. PLEASE REFER TO ADDITIONAL Q&A SUPPLIED IN THIS DOCUMENT. PLEASE DISCARD EARLIER VERSIONS OF Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014 INFINITI QX60

7 Recalls for 2014 INFINITI QX60

0 Complaints sent to the Center for Auto Safety for 2014 INFINITI QX60

114 Complaints submitted to NHTSA for 2014 INFINITI QX60

12 Investigations for 2014 INFINITI QX60

347 Service Alerts for 2014 INFINITI QX60