2014 INFINITI Q50

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

4 Recalls for 2014 INFINITI Q50

Recall Date Component Summary
June 13, 2016 STEERING:AUTOMATED/ADAPTIVE STEERING | STEERING:ELECTRIC POWER ASSIST SYSTEM

Nissan North America, Inc.’s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle’s steering responsiveness and turning radius.

Remedy:

Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

April 26, 2016 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Remedy:

Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

March 25, 2014 AIR BAGS:FRONTAL | ELECTRICAL SYSTEM:SOFTWARE

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

Remedy:

Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.

November 20, 2013 STEERING:AUTOMATED/ADAPTIVE STEERING | STEERING:ELECTRIC POWER ASSIST SYSTEM

Nissan North America, Inc.’s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.

Remedy:

Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2014 INFINITI Q50

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Date Component  

130 Complaints submitted to NHTSA for 2014 INFINITI Q50

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Date Component  
ELECTRICAL SYSTEM | ENGINE | STEERING
ODI Number: 11415700
ELECTRICAL SYSTEM | STEERING | UNKNOWN OR OTHER
ODI Number: 11405184
SERVICE BRAKES
ODI Number: 11404507
ELECTRICAL SYSTEM | SERVICE BRAKES | UNKNOWN OR OTHER
ODI Number: 11391030
ELECTRICAL SYSTEM
ODI Number: 10926185
SERVICE BRAKES
ODI Number: 10926177
AIR BAGS
ODI Number: 10917661
AIR BAGS
ODI Number: 10918579
SERVICE BRAKES
ODI Number: 10992962
ELECTRICAL SYSTEM | UNKNOWN OR OTHER | VEHICLE SPEED CONTROL
ODI Number: 10992920
ELECTRONIC STABILITY CONTROL | STEERING | WHEELS
ODI Number: 10992028
STEERING
ODI Number: 10969017
STEERING
ODI Number: 10905863
AIR BAGS
ODI Number: 10903702
AIR BAGS
ODI Number: 10899422
SERVICE BRAKES
ODI Number: 10896286
AIR BAGS
ODI Number: 10897686
AIR BAGS
ODI Number: 10897615
STEERING
ODI Number: 10966256
ELECTRONIC STABILITY CONTROL | SERVICE BRAKES | VEHICLE SPEED CONTROL
ODI Number: 10956431
ELECTRICAL SYSTEM | SERVICE BRAKES | STEERING
ODI Number: 10949648
POWER TRAIN
ODI Number: 10948676
ELECTRICAL SYSTEM
ODI Number: 10939582
AIR BAGS
ODI Number: 10936565
ELECTRICAL SYSTEM
ODI Number: 10933669
POWER TRAIN
ODI Number: 11366197
ELECTRICAL SYSTEM | STEERING
ODI Number: 11378470
ELECTRICAL SYSTEM
ODI Number: 11377216
ELECTRICAL SYSTEM
ODI Number: 11341831
ELECTRICAL SYSTEM | EXTERIOR LIGHTING | STEERING
ODI Number: 11340226
ELECTRICAL SYSTEM
ODI Number: 11339994
SEATS
ODI Number: 11320170
SERVICE BRAKES | STEERING
ODI Number: 11321140
STEERING
ODI Number: 11302483
AIR BAGS
ODI Number: 11300477
STEERING
ODI Number: 11296666
ELECTRICAL SYSTEM | SERVICE BRAKES | STEERING
ODI Number: 11287501
ELECTRICAL SYSTEM | STEERING | UNKNOWN OR OTHER
ODI Number: 11287594
STEERING
ODI Number: 11287552
ELECTRICAL SYSTEM | ENGINE | VEHICLE SPEED CONTROL
ODI Number: 11255221
STEERING
ODI Number: 11254399
ELECTRONIC STABILITY CONTROL | ENGINE | STEERING
ODI Number: 11171921
ELECTRONIC STABILITY CONTROL | ENGINE | STEERING
ODI Number: 11171919
SUSPENSION | WHEELS
ODI Number: 11092388
ENGINE | UNKNOWN OR OTHER | VEHICLE SPEED CONTROL
ODI Number: 11190493
STEERING
ODI Number: 11186751
ELECTRICAL SYSTEM | ELECTRONIC STABILITY CONTROL | STEERING
ODI Number: 11184276
SERVICE BRAKES | UNKNOWN OR OTHER | WHEELS
ODI Number: 11174721
STEERING
ODI Number: 11180306
AIR BAGS
ODI Number: 11082321
UNKNOWN OR OTHER
ODI Number: 11073714
WHEELS
ODI Number: 11141875
ELECTRICAL SYSTEM
ODI Number: 11065282
STEERING
ODI Number: 11062630
VISIBILITY/WIPER
ODI Number: 11041795
UNKNOWN OR OTHER
ODI Number: 11022277
STEERING
ODI Number: 10873001
WHEELS
ODI Number: 10854905
ENGINE | POWER TRAIN | STEERING
ODI Number: 10852586
STEERING
ODI Number: 10824648
UNKNOWN OR OTHER
ODI Number: 10817318
AIR BAGS
ODI Number: 10790181
BACK OVER PREVENTION: CAMERA SYSTEM
ODI Number: 10779727
STEERING
ODI Number: 10775968
STEERING | WHEELS
ODI Number: 10778143
ELECTRICAL SYSTEM | ENGINE
ODI Number: 10744763
TIRES
ODI Number: 10730219
TIRES
ODI Number: 10730217
TIRES
ODI Number: 10730214
TIRES
ODI Number: 10723553
AIR BAGS
ODI Number: 10721122
AIR BAGS
ODI Number: 10715132
TIRES
ODI Number: 10713624
STEERING
ODI Number: 10705077
ELECTRICAL SYSTEM
ODI Number: 10693016
ELECTRICAL SYSTEM:SOFTWARE | STEERING
ODI Number: 10691612
STEERING
ODI Number: 10690227
STEERING
ODI Number: 10689380
ELECTRICAL SYSTEM
ODI Number: 10681694
STEERING
ODI Number: 10682666
STEERING
ODI Number: 10681291
STEERING
ODI Number: 10680792
ELECTRICAL SYSTEM
ODI Number: 10678338
VISIBILITY:SUN/MOON ROOF ASSEMBLY
ODI Number: 10667623
STEERING
ODI Number: 10668492
SEAT BELTS
ODI Number: 10649531
STEERING
ODI Number: 10648267
TIRES
ODI Number: 10641755
STEERING
ODI Number: 10619147
ELECTRICAL SYSTEM | STEERING
ODI Number: 10616041
STEERING
ODI Number: 10615755
ELECTRICAL SYSTEM | STEERING
ODI Number: 10595221
STEERING
ODI Number: 10596723
ELECTRICAL SYSTEM
ODI Number: 10587643
AIR BAGS
ODI Number: 10576714
AIR BAGS | STRUCTURE:BODY | SUSPENSION
ODI Number: 10574912
STEERING
ODI Number: 10574277
ELECTRICAL SYSTEM
ODI Number: 10568532
ELECTRICAL SYSTEM | SERVICE BRAKES | UNKNOWN OR OTHER
ODI Number: 10568490
ELECTRICAL SYSTEM | SERVICE BRAKES | UNKNOWN OR OTHER
ODI Number: 10568488
ELECTRICAL SYSTEM | STEERING
ODI Number: 10565685
ELECTRICAL SYSTEM | STEERING
ODI Number: 10563841
ELECTRICAL SYSTEM | EQUIPMENT ADAPTIVE/MOBILITY | STEERING
ODI Number: 10563686
STEERING
ODI Number: 10561458
STEERING
ODI Number: 10561570
STEERING
ODI Number: 10559032
STEERING
ODI Number: 10559165
STEERING
ODI Number: 10559147
STEERING
ODI Number: 10559605
STEERING
ODI Number: 10558985
STEERING | STEERING:ELECTRIC POWER ASSIST SYSTEM
ODI Number: 10558614
ELECTRICAL SYSTEM | STEERING
ODI Number: 10559450
STEERING
ODI Number: 10559279
STEERING
ODI Number: 10558964
STEERING
ODI Number: 10558751
ELECTRICAL SYSTEM | STEERING
ODI Number: 10558732
STEERING
ODI Number: 10559242
STEERING | STEERING:ELECTRIC POWER ASSIST SYSTEM
ODI Number: 10558567
STEERING
ODI Number: 10559239
STEERING
ODI Number: 10558930
STEERING
ODI Number: 10557277
STEERING
ODI Number: 10556484
STEERING
ODI Number: 10556445
STEERING
ODI Number: 10556266
STEERING
ODI Number: 10556263
STEERING
ODI Number: 10556064
STEERING
ODI Number: 10556191
STEERING
ODI Number: 10552737
STEERING | TIRES
ODI Number: 10544667
ELECTRICAL SYSTEM | STEERING
ODI Number: 10568500
Is the government investigating the safety of your vehicle? Find out here.

12 Investigations for 2014 INFINITI Q50

Date Opened Date Closed Component  
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAGS:FRONTAL
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
AIR BAGS
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
AIR BAGS:ON-OFF SWITCH ASSEMBLY
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
AIR BAGS:ON-OFF SWITCH ASSEMBLY
AIR BAGS:FRONTAL
AIR BAGS
Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

340 Service Alerts for 2014 INFINITI Q50

Date Description
April 26, 2022 140000 AIR BAGS

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2022 118000 ELECTRICAL SYSTEM:SOFTWARE

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 26, 2022 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2022 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2022 110000 ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 7, 2022 060000 ENGINE AND ENGINE COOLING

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 7, 2022 090000 FUEL SYSTEM, OTHER

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 9, 2022 110000 ELECTRICAL SYSTEM

BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 9, 2022 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 7, 2022 060000 ENGINE AND ENGINE COOLING

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2021 350000 EQUIPMENT

SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 10, 2021 350000 EQUIPMENT

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 10, 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2022 110000 ELECTRICAL SYSTEM

CAN COMMUNICATION ⿿ NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 26, 2022 110000 ELECTRICAL SYSTEM

CAN COMMUNICATION CODES ⿿ DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 7, 2021 120000 EXTERIOR LIGHTING

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 7, 2021 120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 7, 2021 120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 1, 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 27, 2021 110000 ELECTRICAL SYSTEM

R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 27, 2021 140000 AIR BAGS

R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 27, 2021 220000 SEATS

R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2021 110000 ELECTRICAL SYSTEM

SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 10, 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 12, 2015 350000 EQUIPMENT

SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintena

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 1, 2015 130000 VISIBILITY

SERVICE INFORMATION Windshield “foreign material” that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 8, 2016 030000 SERVICE BRAKES, HYDRAULIC

IF YOU CONFIRM: “Brake Judder” during braking, especially when braking at highway speeds. Symptoms of “brake judder”: – steering wheel shake – body vibration – brake pedal pulsation IMPORTANT NOTES: If any symptom above occur

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 26, 2016 120000 EXTERIOR LIGHTING

SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 25, 2016 110000 ELECTRICAL SYSTEM

INTRODUCTION Infiniti is conducting a Voluntary Service Campaign on certain specific 2014-2015 Q50 Hybrid cold state vehicles (listed below) to replace the 12 volt battery. This service will be performed at no cost to the customer for part

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2016 110000 ELECTRICAL SYSTEM

This announcement has been updated to include New battery replacement instructions due to the parts shortage New Claims Information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2016 110000 ELECTRICAL SYSTEM

This announcement has been updated to include New battery replacement instructions due to the parts shortage New Claims Information

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 10, 2016 350000 EQUIPMENT

SERVICE INFORMATION When diagnosing the front sonar parking sensor for potentially unwanted activation (e.g. sonar activates with no obstacle ahead), inspect the front license plate, front license plate frame and if equipped, the front l

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 10, 2016 264400 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: SONAR/ULTRASONIC

SERVICE INFORMATION When diagnosing the front sonar parking sensor for potentially unwanted activation (e.g. sonar activates with no obstacle ahead), inspect the front license plate, front license plate frame and if equipped, the front l

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 28, 2016 110000 ELECTRICAL SYSTEM

12-volt batteries necessary for replacement under P5323 or P5326 are currently on back order. We expect additional parts to arrive in late April.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 28, 2016 110000 ELECTRICAL SYSTEM

12-volt batteries necessary for replacement under P5323 or P5326 are currently on back order. We expect additional parts to arrive in late April.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 28, 2016 170000 LATCHES/LOCKS/LINKAGES

Infiniti would like to remind retailers that the ?Q50 Client Appreciation? program (PC405) will expire on January 30th, 2016. Vehicles serviced on or after that date will no longer be eligible for the program.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 28, 2016 130000 VISIBILITY

SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible f

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 5, 2016 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 15, 2016 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION The function to detect the last item to trigger the vehicles theft alarm system can now be accessed with CONSULT-III plus (C-III plus). This function can be accessed by selecting: * Diagnosis (All Systems) or Di

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 1, 2014 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION After replacement of a CAN Gateway Module, the new module must be configured with the correct part number to complete the repair. Use the part number listed in this bulletin for all trim levels of the Applied Vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 25, 2014 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 25, 2014 060000 ENGINE (PWS)

SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2015 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2015 110000 ELECTRICAL SYSTEM

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 14, 2015 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 8, 2015 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 8, 2015 110000 ELECTRICAL SYSTEM

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 8, 2015 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2014 100000 POWER TRAIN

SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2014 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 11, 2014 170000 LATCHES/LOCKS/LINKAGES

IF YOU COFIRM The driver and front passenger doors will not unlock using the one-touch door unlock sensor, and the Touch Sensitive Door Sensor feature is set to ON. ACTION 1. Use Signal Tech-II to check/test signals from the BCM and t

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 6, 2015 103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 29, 2016 071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or “pin” is now available as a separate service part. NOTE –

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 29, 2016 350000 EQUIPMENT

SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or “pin” is now available as a separate service part. NOTE –

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 23, 2016 061520 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN

SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure of this bulletin. See this bulletin for further detail.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 23, 2016 118910 ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE

SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure of this bulletin. See this bulletin for further detail.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 22, 2016 060000 ENGINE AND ENGINE COOLING

IF YOU CONFIRM The MIL is ON with P0116 Engine Coolant Temperature (ECT SENSOR) stored, and There are no drivability issues. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm if ECM reprogramming applies. 2. If i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 9, 2014 010000 STEERING

IF YOU CONFIRM One or both steering wheel switch chrome finishers on an Applied Vehicle has come off. ACTION Follow the procedure in this bulletin to install the new steering wheel switch chrome finisher(s) listed in the Parts Informat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 9, 2014 160000 STRUCTURE

IF YOU CONFIRM One or both steering wheel switch chrome finishers on an Applied Vehicle has come off. ACTION Follow the procedure in this bulletin to install the new steering wheel switch chrome finisher(s) listed in the Parts Informat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 9, 2014 350000 EQUIPMENT

IF YOU CONFIRM One or both steering wheel switch chrome finishers on an Applied Vehicle has come off. ACTION Follow the procedure in this bulletin to install the new steering wheel switch chrome finisher(s) listed in the Parts Informat

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 26, 2014 110000 ELECTRICAL SYSTEM

Infiniti is offering owners of the 2014 Q50 the opportunity to have their vehicle?s InTouch Audio system software upgraded with a production change that has been incorporated in the Q50 manufactured after their vehicle was produced.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 20, 2015 270000 LANE DEPARTURE

SERVICE INFORMATION If you confirm there is a need to replace the combination meter front cover (lens) on an Applied Vehicle for any reason (scratch, blemish, etc.): – Do not replace the entire combination meter assemby. The front cov

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 13, 2016 355100 EQUIPMENT:OTHER:LABELS

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 13, 2016 260000 FORWARD COLLISION AVOIDANCE

SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 30, 2015 050000 PARKING BRAKE

IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 30, 2015 150000 SEAT BELTS

IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 30, 2015 180000 VEHICLE SPEED CONTROL

IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 26, 2015 020000 SUSPENSION

Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 26, 2015 280100 BACK OVER PREVENTION:SOFTWARE

Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 14, 2015 280100 BACK OVER PREVENTION:SOFTWARE

Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 14, 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Beginning October 14th, 2015 Infiniti USA will be asking retailers to provide additional client satisfaction activities on specific vehicles identified through Service Comm as PC405 ?Q50 Client Appreciation?.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2015 110000 ELECTRICAL SYSTEM

IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2015 350000 EQUIPMENT

IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode:

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2015 100000 POWER TRAIN

SERVICE INFORMATION If the glove box is removed for any reason (for example, installing an accessory kick plate, replacing an in-cabin microfilter, etc.), verify the trunk release power cancel switch operates normally after installing the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2015 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION If the glove box is removed for any reason (for example, installing an accessory kick plate, replacing an in-cabin microfilter, etc.), verify the trunk release power cancel switch operates normally after installing the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2015 200000 WHEELS

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2015 030000 BRAKES (PWS)

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2015 270000 LANE DEPARTURE

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 15, 2015 280000 BACK OVER PREVENTION

SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 29, 2015 100000 POWER TRAIN

IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current), and the brake fluid level is normal. NOTE: C1A

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 29, 2015 260000 FORWARD COLLISION AVOIDANCE

IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current), and the brake fluid level is normal. NOTE: C1A

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 22, 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 22, 2015 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 8, 2015 010000 STEERING

IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 8, 2015 140000 AIR BAGS

IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 8, 2015 200000 WHEELS

IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 8, 2015 280000 BACK OVER PREVENTION

IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACT

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 7, 2015 010000 STEERING

SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 7, 2015 130000 VISIBILITY

SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 7, 2015 140000 AIR BAGS

SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2015 010000 STEERING

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2015 200000 WHEELS

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2015 350000 EQUIPMENT

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2015 030000 BRAKES (PWS)

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 6, 2015 280000 BACK OVER PREVENTION

SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 9, 2016 190000 TIRES

SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 9, 2016 350000 EQUIPMENT

SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 7, 2015 200000 WHEELS

SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruct

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 18, 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 18, 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY

IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 16, 2015 200000 WHEELS

SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers – Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) – Wheel protector covers help prevent cosmetic rotor corrosion. See

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the “RESTRAINTS” section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 140000 AIR BAGS

SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the “RESTRAINTS” section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF,

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 13, 2014 060000 ENGINE (PWS)

SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now “Blank” ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 13, 2014 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now “Blank” ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 26, 2014 110000 ELECTRICAL SYSTEM

Infiniti is conducting a Voluntary Service Campaign on 2014 Q50 and Q50 Hybrid vehicles to install a Fuse Box B+ Terminal Cover.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 25, 2014 110000 ELECTRICAL SYSTEM

Infiniti is conducting a Voluntary Service Campaign on 2014 Q50 and Q50 Hybrid vehicles to install a Fuse Box B+ Terminal Cover.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 25, 2014 110000 ELECTRICAL SYSTEM

Infiniti is offering owners of the 2014 Q50 the opportunity to have their vehicle?s InTouch Audio system software upgraded with a production change that has been incorporated in the Q50 manufactured after their vehicle was produced.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 25, 2014 350000 EQUIPMENT

Infiniti is offering owners of the 2014 Q50 the opportunity to have their vehicle?s InTouch Audio system software upgraded with a production change that has been incorporated in the Q50 manufactured after their vehicle was produced.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 24, 2014 110000 ELECTRICAL SYSTEM

INTRODUCTION Infiniti is conducting a Voluntary Service Campaign on 2014 Q50 and Q50 Hybrid vehicles to install a Fuse Box B+ Terminal Cover. This service will be performed at no charge for parts or labor. IDENTIFICATION NUMBER Infiniti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 17, 2014 010000 STEERING

SERVICE INFORMATION When performing Direct Adaptive Steering (DAST) Calibration (Mode 1): Always use an alignment rack with the front wheels positioned on the turntables and the pins removed. The front wheels must be allowed to move fre

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 17, 2014 018000 STEERING:AUTOMATED/ADAPTIVE STEERING

SERVICE INFORMATION When performing Direct Adaptive Steering (DAST) Calibration (Mode 1): Always use an alignment rack with the front wheels positioned on the turntables and the pins removed. The front wheels must be allowed to move fre

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2015 350000 EQUIPMENT

SERVICE INFORMATION NOTE – Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Pai

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2015 110000 ELECTRICAL SYSTEM

IF YOU CONFIRM A strong sulfur like odor is coming from the Moonroof drain hoses after a hot soak (after sitting with doors and windows closed). – Odor is most noticeable if the Moonroof shade is left closed while the vehicle sits in th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 19, 2015 130000 VISIBILITY

IF YOU CONFIRM A strong sulfur like odor is coming from the Moonroof drain hoses after a hot soak (after sitting with doors and windows closed). – Odor is most noticeable if the Moonroof shade is left closed while the vehicle sits in th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 24, 2014 018000 STEERING:AUTOMATED/ADAPTIVE STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 24, 2014 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software and Sirius XM Activation Signal Refresh.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 24, 2014 018000 STEERING:AUTOMATED/ADAPTIVE STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software and Sirius XM Activation Signal Refresh.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 24, 2014 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, calibrate and reset the Direct Adaptive Steering (DAST).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 24, 2014 018000 STEERING:AUTOMATED/ADAPTIVE STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, calibrate and reset the Direct Adaptive Steering (DAST).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 24, 2014 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, and calibrate the Direct Adaptive Steering (DAST).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 24, 2014 018000 STEERING:AUTOMATED/ADAPTIVE STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, and calibrate the Direct Adaptive Steering (DAST).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 24, 2014 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram and calibrate the Direct Adaptive Steering (DAST).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 24, 2014 018000 STEERING:AUTOMATED/ADAPTIVE STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram and calibrate the Direct Adaptive Steering (DAST).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 24, 2014 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram the Direct Adaptive Steering (DAST).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram the Direct Adaptive Steering (DAST).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 018000 STEERING:AUTOMATED/ADAPTIVE STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram the Direct Adaptive Steering (DAST).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram and calibrate the Direct Adaptive Steering (DAST).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 018000 STEERING:AUTOMATED/ADAPTIVE STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram and calibrate the Direct Adaptive Steering (DAST).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, and calibrate the Direct Adaptive Steering (DAST).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 018000 STEERING:AUTOMATED/ADAPTIVE STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, and calibrate the Direct Adaptive Steering (DAST).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, calibrate and reset the Direct Adaptive Steering (DAST).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 018000 STEERING:AUTOMATED/ADAPTIVE STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, calibrate and reset the Direct Adaptive Steering (DAST).

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software and Sirius XM Activation Signal Refresh.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 018000 STEERING:AUTOMATED/ADAPTIVE STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software and Sirius XM Activation Signal Refresh.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 010000 STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 018000 STEERING:AUTOMATED/ADAPTIVE STEERING

Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 15, 2015 350000 EQUIPMENT

SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 20, 2015 061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

IF YOU CONFIRM: The MIL is ON after the engine has been idling a while and one or both of the following DTCs are found stored in the ECM: – P0171 (FUEL SYS-LEAN-B1) – P0174 (FUEL SYS-LEAN-B2) ACTION: 1. Confirm this bulletin appl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 16, 2015 140000 AIR BAGS

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

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January 16, 2015 350000 EQUIPMENT

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 16, 2015 280000 BACK OVER PREVENTION

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 5, 2015 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 5, 2015 020000 SUSPENSION

SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: – SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 2, 2015 284100 BACK OVER PREVENTION:DISPLAY FUNCTION

SERVICE INFORMATION In an Applied Vehicle, maintenance reminders (when set) are displayed in the following two locations: – Meter (Information Display) – APPS Screen (Maintenance Note App) Maintenance reminders set in the mete

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 2, 2015 353000 EQUIPMENT:ELECTRICAL

SERVICE INFORMATION MULTI A/V Configuration using CONSULT-III plus (C-III plus) There are many configurations of the Infiniti InTouch system. Typically, if the MULTI A/V is not configured properly on a navi equipped vehicle, you will

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 15, 2014 345000 COMMUNICATION: VEHICLE TO INFRASTRUCTURE

SERVICE INFORMATION If one or both Intelligent Keys cannot be located prior to customer delivery of an Applied Vehicle, refer to the applicable section of this bulletin for Intelligent Key registration instructions. – One (1) Intelli

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2014 353000 EQUIPMENT:ELECTRICAL

Infiniti is offering owners of the 2014 Q50 the opportunity to have their vehicle?s InTouch Audio system software upgraded with a production change that has been incorporated in the Q50 manufactured after their vehicle was produced.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2014 350000 EQUIPMENT

SERVICE INFORMATION As part of Infiniti?s commitment to continually improve both the quality and durability of our products, Infiniti is offering owners of the 2014 Q50 the opportunity to have their vehicle?s InTouch Audio system software

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 3, 2014 030000 SERVICE BRAKES, HYDRAULIC

IF YOU CONFIRM: The rear brakes squeak when braking while the brakes are at normal operating temperature AND the applied vehicle is equipped with single piston rear brake calipers. ACTION: Replace the hardware on both rear brake calipe

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 6, 2014 350000 EQUIPMENT

SERVICE INFORMATION When replacing a BCM for any reason and the original BCM?s configuration cannot be accessed with CONSULT-III plus (C-III plus), the new BCM must be manually configured. Configuration settings are not “spelled out” i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 6, 2014 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

SERVICE INFORMATION When replacing a BCM for any reason and the original BCM?s configuration cannot be accessed with CONSULT-III plus (C-III plus), the new BCM must be manually configured. Configuration settings are not “spelled out” i

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 2, 2015 100000 POWER TRAIN

IF YOU CONFIRM A power window auto-up does not work for one or more power windows. ACTION Replace the left front (driver) door finisher with the new one listed in the Parts Information. While replacing the door finisher, also replace the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 2, 2015 180000 VEHICLE SPEED CONTROL

IF YOU CONFIRM A power window auto-up does not work for one or more power windows. ACTION Replace the left front (driver) door finisher with the new one listed in the Parts Information. While replacing the door finisher, also replace the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 6, 2014 350000 EQUIPMENT

SERVICE INFORMATION If for any reason the lower touch screen display, NAVI control unit, or AV control unit needs to be replaced, refer to the Electronic Service Manual (ESM) for replacement procedure, if needed. After replacement, alway

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 6, 2014 110000 ELECTRICAL SYSTEM

IF YOU CONFIRM: The vehicle information display stays ON with the message “Warning No Key Detected” even though the ignition is OFF, doors are closed, transmission is in Park, and the Intelligent Key is removed from the vehicle. ACTIO

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 2, 2014 100000 POWER TRAIN

IF YOU CONFIRM Using chassis ear, a rattle noise coming from the rear propeller shaft center bearing under the following conditions – Light to moderate acceleration, and between 2,000 and 2,800 rpm. ACTION Replace the rear propeller sh

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 2, 2014 350000 EQUIPMENT

IF YOU CONFIRM Using chassis ear, a rattle noise coming from the rear propeller shaft center bearing under the following conditions – Light to moderate acceleration, and between 2,000 and 2,800 rpm. ACTION Replace the rear propeller sh

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 2, 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY

IF YOU CONFIRM Using chassis ear, a rattle noise coming from the rear propeller shaft center bearing under the following conditions – Light to moderate acceleration, and between 2,000 and 2,800 rpm. ACTION Replace the rear propeller sh

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2014 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: – Always diagnose the communication codes first. – When a module reports a U1000 code, it is typically operating normally; however, there is a communi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2014 350000 EQUIPMENT

SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: – Always diagnose the communication codes first. – When a module reports a U1000 code, it is typically operating normally; however, there is a communi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 6, 2014 110000 ELECTRICAL SYSTEM

SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM. Or * When one of the I-Keys has been lost and needs to be replaced. Or * When additi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 6, 2014 350000 EQUIPMENT

SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM. Or * When one of the I-Keys has been lost and needs to be replaced. Or * When additi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 6, 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY

SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM. Or * When one of the I-Keys has been lost and needs to be replaced. Or * When additi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 29, 2014 114000 ELECTRICAL SYSTEM:WIRING

SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 29, 2014 350000 EQUIPMENT

SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 25, 2013 280100 BACK OVER PREVENTION:SOFTWARE

Infiniti is placing certain specific 2014 Q50 vehicles in retailer inventory on a temporary QA Hold.

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November 20, 2013 190000 TIRES

SERVICE INFORMATION As of the publication date of this bulletin, the 2014 Q50 and Q50 Hybrid require the use of CONSULT-III plus to perform the TPMS (Tire Pressure Monitoring System) ID registration procedure. TPMS ID registration

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2013 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

SERVICE INFORMATION As of the publication date of this bulletin, the 2014 Q50 and Q50 Hybrid require the use of CONSULT-III plus to perform the TPMS (Tire Pressure Monitoring System) ID registration procedure. TPMS ID registration

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2013 350000 EQUIPMENT

SERVICE INFORMATION As of the publication date of this bulletin, the 2014 Q50 and Q50 Hybrid require the use of CONSULT-III plus to perform the TPMS (Tire Pressure Monitoring System) ID registration procedure. TPMS ID registration

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 1, 2013 350000 EQUIPMENT

Infiniti is conducting an update to the SiriusXM software on certain specific MY14 Q50 vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 30, 2013 350000 EQUIPMENT

Additional USBs shipped to all retailers for Q50 IT Gen 5 Product Performance Enhancement

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 9, 2013 010000 STEERING

SERVICE INFORMATION: During the Pre-Delivery Inspection (PDI) test drive, you may experience the following conditions: – While driving straight the steering wheel is off-center, and – While driving straight, if you relax your grip on the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 9, 2013 020000 SUSPENSION

SERVICE INFORMATION: During the Pre-Delivery Inspection (PDI) test drive, you may experience the following conditions: – While driving straight the steering wheel is off-center, and – While driving straight, if you relax your grip on the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 9, 2013 200000 WHEELS

SERVICE INFORMATION: During the Pre-Delivery Inspection (PDI) test drive, you may experience the following conditions: – While driving straight the steering wheel is off-center, and – While driving straight, if you relax your grip on the

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 3, 2013 160000 STRUCTURE

SERVICE INFORMATION Scratch Shield is a scratch-resistant clear coat which “heals” by itself when the vehicle gets a small scratch in the clear coat. If the scratch reaches the color base coat, however, it will not “heal”. Scratch Shield w

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 28, 2013 010000 STEERING

SERVICE INFORMATION: At engine start up, if a low 12 volt battery condition (approximately 8 volts) occurs with an Applied Vehicle, the following conditions may happen: * The Power Steering Warning Light is, or may have been ON. *

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 28, 2013 100000 POWER TRAIN

SERVICE INFORMATION: At engine start up, if a low 12 volt battery condition (approximately 8 volts) occurs with an Applied Vehicle, the following conditions may happen: * The Power Steering Warning Light is, or may have been ON. *

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 28, 2013 140000 AIR BAGS

SERVICE INFORMATION: At engine start up, if a low 12 volt battery condition (approximately 8 volts) occurs with an Applied Vehicle, the following conditions may happen: * The Power Steering Warning Light is, or may have been ON. *

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 28, 2013 200000 WHEELS

SERVICE INFORMATION: At engine start up, if a low 12 volt battery condition (approximately 8 volts) occurs with an Applied Vehicle, the following conditions may happen: * The Power Steering Warning Light is, or may have been ON. *

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 28, 2013 270000 LANE DEPARTURE

SERVICE INFORMATION: At engine start up, if a low 12 volt battery condition (approximately 8 volts) occurs with an Applied Vehicle, the following conditions may happen: * The Power Steering Warning Light is, or may have been ON. *

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 27, 2013 200000 WHEELS

Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 27, 2013 350000 EQUIPMENT

Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 12, 2013 350000 EQUIPMENT

Infiniti has released an Owner?s Manual Supplement which revises or adds three (3) pages in the 2014 Infiniti InTouch Owner?s Manual.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 8, 2013 280000 BACK OVER PREVENTION

Infiniti is conducting a Retailer Service Action to reprogram the IT GEN5 software on certain specific MY14 Q50 vehicles.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 23, 2013 010000 STEERING

SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 23, 2013 020000 SUSPENSION

SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 23, 2013 030000 BRAKES (PWS)

SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 23, 2013 010000 STEERING

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 23, 2013 200000 WHEELS

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 23, 2013 030000 BRAKES (PWS)

If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 25, 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR

IF YOU CONFIRM: While driving, the Vehicle Dynamic Control (VDC) activates when conditions do not call for VDC activation (VDC activation is not needed). ACTION: 1. Check F/B ANGLE 2 in EPS/DAST3. 2. If needed, perform Calibration and C

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 25, 2014 110000 ELECTRICAL SYSTEM

IF YOU CONFIRM: While driving, the Vehicle Dynamic Control (VDC) activates when conditions do not call for VDC activation (VDC activation is not needed). ACTION: 1. Check F/B ANGLE 2 in EPS/DAST3. 2. If needed, perform Calibration and C

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 7, 2014 010000 STEERING

SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 7, 2014 100000 POWER TRAIN

SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 13, 2014 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

SERVICE INFORMATION When a BCM is replaced for any reason, TPMS (Tire Pressure Monitor System) configuration must be performed. TPMS configuration is in addition to any other BCM configurations that may be performed. If TPMS configuratio

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 13, 2014 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

SERVICE INFORMATION When a BCM is replaced for any reason, TPMS (Tire Pressure Monitor System) configuration must be performed. TPMS configuration is in addition to any other BCM configurations that may be performed. If TPMS configuratio

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 13, 2014 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

IF YOU CONFIRM: The MIL is ON and one or both of the following DTCs are found stored in the ECM: – P0139 (heated oxygen sensor 2 (B1) circuit slow response) – P0159 (heated oxygen sensor 2 (B2) circuit slow response) ACTION: 1.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 11, 2014 018000 STEERING:AUTOMATED/ADAPTIVE STEERING

Beginning February 11th, 2014 Infiniti USA will be asking retailers to provide additional client satisfaction activities on specific vehicles identified through Service Comm as PC262 ?Q50 Quality Assurance?.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2021 110000 ELECTRICAL SYSTEM

VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2021 350000 EQUIPMENT

VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2021 110000 ELECTRICAL SYSTEM

INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 15, 2021 350000 EQUIPMENT

INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2021 110000 ELECTRICAL SYSTEM

2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2021 350000 EQUIPMENT

2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2021 110000 ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2021 350000 EQUIPMENT

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 5, 2021 110000 ELECTRICAL SYSTEM

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 1, 2021 060000 ENGINE AND ENGINE COOLING

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 12, 2021 110000 ELECTRICAL SYSTEM

BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2021 110000 ELECTRICAL SYSTEM

INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2021 110000 ELECTRICAL SYSTEM

THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 17, 2021 110000 ELECTRICAL SYSTEM

2014 ⿿ 2015 Q50; CONFIGURING INFINITI INTOUCH SYSTEM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 24, 2021 110000 ELECTRICAL SYSTEM

RADIO PRESETS / CLIMATE CONTROL SETTINGS / NAVIGATION SETTINGS CHANGE WITH INTELLIGENT KEY MEMORY This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 10, 2021 110000 ELECTRICAL SYSTEM

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 10, 2021 110000 ELECTRICAL SYSTEM

NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 11, 2021 110000 ELECTRICAL SYSTEM

2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 21, 2020 350000 EQUIPMENT

CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. ￷ Repair orders opened after this bulletin⿿s published date are no longer eligibl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 10, 2020 110000 ELECTRICAL SYSTEM

2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 10, 2020 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2020 350000 EQUIPMENT

Expiration Notification – 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided cl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 1, 2021 110000 ELECTRICAL SYSTEM

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2021 110000 ELECTRICAL SYSTEM

CUSTOMER SATISFACTION INITIATIVE 2014 Q50 AUDIO SOFTWARE UPDATE Service Campaign ID # P4248 is no longer active. ￷ Repair orders opened after this bulletin⿿s published date are no longer eligible for reimbursement under Campaign I

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 28, 2021 350000 EQUIPMENT

INFINITI; THEFT ALARM TRIGGER HISTORY FUNCTION This bulletin is no longer active. Please discard previous versions of ITB16-009.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 21, 2020 110000 ELECTRICAL SYSTEM

CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. ￷ Repair orders opened after this bulletin⿿s published date are no longer eligibl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2020 110000 ELECTRICAL SYSTEM

Expiration Notification – 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided cl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 22, 2020 280100 BACK OVER PREVENTION:SOFTWARE

Expiration Notification – 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided cl

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2020 070000 FUEL SYSTEM, GASOLINE

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 14, 2020 350000 EQUIPMENT

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

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September 14, 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

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January 10, 2020 350000 EQUIPMENT

2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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November 22, 2019 100000 POWER TRAIN

2014-2015 Q50; MIL ON WITH DTC P0720 AND MAY HAVE HARSH SHIFTING AND/OR LACK OF POWER SERVICE INFORMATION If DTC P0720 OUTPUT SPEED SENSOR is stored, follow the diagnostic procedure in the ESM. If the diagnosis leads to output speed se

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 10, 2020 194000 TIRES:VALVE

2014-2020 Q50 AND 2017-2020 Q60; TPMS SENSOR LEAKING AIR IF YOU CONFIRM The vehicle has the original equipment wheels and TPMS sensors (tire pressure sensors) installed. AND The owner states that one or more tires has a continuous air

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 10, 2020 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

2014-2020 Q50 AND 2017-2020 Q60; TPMS SENSOR LEAKING AIR IF YOU CONFIRM The vehicle has the original equipment wheels and TPMS sensors (tire pressure sensors) installed. AND The owner states that one or more tires has a continuous air

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 10, 2020 200000 WHEELS

2014-2020 Q50 AND 2017-2020 Q60; TPMS SENSOR LEAKING AIR IF YOU CONFIRM The vehicle has the original equipment wheels and TPMS sensors (tire pressure sensors) installed. AND The owner states that one or more tires has a continuous air

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 12, 2019 110000 ELECTRICAL SYSTEM

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O

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September 12, 2019 140000 AIR BAGS

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 12, 2019 220000 SEATS

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 24, 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

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April 2, 2019 350000 EQUIPMENT

EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. – Always refer to the Appearance and care section of

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 28, 2019 350000 EQUIPMENT

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

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February 28, 2019 353000 EQUIPMENT:ELECTRICAL

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 28, 2019 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 28, 2019 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 11, 2019 110000 ELECTRICAL SYSTEM

CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: – C1BA0-00 – (CHASSIS CONTROL BRAKE SYSTEM) – C1B90-00 – (DIRECT ADAPTIVE STEERING SYSTEM) – C1B92-00 – (BRAK

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 11, 2019 350000 EQUIPMENT

CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: – C1BA0-00 – (CHASSIS CONTROL BRAKE SYSTEM) – C1B90-00 – (DIRECT ADAPTIVE STEERING SYSTEM) – C1B92-00 – (BRAK

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 29, 2019 060000 ENGINE AND ENGINE COOLING

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 12, 2018 100000 POWER TRAIN

TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o

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October 2, 2018 140000 AIR BAGS

Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom

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October 9, 2018 350000 EQUIPMENT

Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea

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November 13, 2018 140000 AIR BAGS

AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 28, 2018 350000 EQUIPMENT

OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 28, 2018 060000 ENGINE (PWS)

OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 24, 2018 160000 STRUCTURE

PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors

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October 24, 2018 350000 EQUIPMENT

PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 28, 2018 070000 FUEL SYSTEM, GASOLINE

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 28, 2018 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 17, 2018 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: – Clarification that the refueling concern is extremely h

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 19, 2018 121000 EXTERIOR LIGHTING:HEADLIGHTS

HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

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March 7, 2018 350000 EQUIPMENT

DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 11, 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 28, 2018 350000 EQUIPMENT

DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 20, 2018 070000 FUEL SYSTEM, GASOLINE

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 20, 2018 071200 FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 16, 2018 070000 FUEL SYSTEM, GASOLINE

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 15, 2018 070000 FUEL SYSTEM, GASOLINE

ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 30, 2018 010000 STEERING

DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

May 30, 2018 110000 ELECTRICAL SYSTEM

DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 12, 2018 350000 EQUIPMENT

2G Telematics Hardware Replacement Client Satisfaction Initiative UPDATE October 12, 2018 Please discard earlier versions of this bulletin. The announcement from February 17, 2017 has been revised to include: – ~397 retailed vehicles

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 7, 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.

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March 7, 2018 118000 ELECTRICAL SYSTEM:SOFTWARE

TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 23, 2018 200000 WHEELS

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 23, 2018 250000 ELECTRONIC STABILITY CONTROL

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 26, 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

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March 26, 2018 060000 ENGINE (PWS)

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

March 7, 2018 118000 ELECTRICAL SYSTEM:SOFTWARE

DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifyin

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 22, 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2017 110000 ELECTRICAL SYSTEM

DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 5, 2017 350000 EQUIPMENT

DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 26, 2019 110000 ELECTRICAL SYSTEM

2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 23, 2018 355100 EQUIPMENT:OTHER:LABELS

REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA

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November 29, 2017 132000 VISIBILITY:GLASS, SIDE/REAR

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 14, 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 29, 2017 131000 VISIBILITY:WINDSHIELD

WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul

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January 4, 2018 110000 ELECTRICAL SYSTEM

TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.

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January 4, 2018 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 4, 2018 118000 ELECTRICAL SYSTEM:SOFTWARE

TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.

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November 28, 2017 030000 BRAKES (PWS)

BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 13, 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY

VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Ha

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 19, 2017 162700 STRUCTURE:BODY:TRUNK LID

THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard previous ver

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 25, 2017 200000 WHEELS

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 25, 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 4, 2016 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES The information in the previous version of this bulletin is no longer valid. Please discard the previous version of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

October 20, 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY

TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 14, 2017 110000 ELECTRICAL SYSTEM

Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject QX56/QX80, JX35/QX60, M37/M56/

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 16, 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY

CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder noti

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 31, 2017 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES This bulletin has been amended throughout. Discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 21, 2017 063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 25, 2017 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 20 and 22 have been revised. No other changes have been made. Please discard all previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 10, 2017 143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 28, 2016 060000 ENGINE (PWS)

INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. – DTC C1130 is an ABS DTC that indicate

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 15, 2016 130000 VISIBILITY

2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: – AUTO-UP d

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 22, 2016 060000 ENGINE AND ENGINE COOLING

2014-2016 Q50; AIR MIX DOOR MOTOR LH SERVICE INFORMATION This bulletin has been amended throughout. Discard all previous versions of this bulletin.

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November 29, 2016 060000 ENGINE (PWS)

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 3, 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous version

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 3, 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY

2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: – The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has bee

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

September 28, 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 15, 2013 071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

INFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2017 353000 EQUIPMENT:ELECTRICAL

2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their vehicle’s Occupant Classification System (OCS) operation after all campai

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 4, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their vehicle’s Occupant Classification System (OCS) operation after all campai

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

April 10, 2017 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the

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April 10, 2017 118000 ELECTRICAL SYSTEM:SOFTWARE

NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the

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February 17, 2017 353000 EQUIPMENT:ELECTRICAL

2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: – Campaign repair bulletin, ITB17-007 has been developed and is now available on NNAnet, and ASIST. Pl

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January 3, 2017 353000 EQUIPMENT:ELECTRICAL

2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: – 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the p

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March 20, 2017 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale

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March 7, 2017 021520 SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin

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March 7, 2017 021540 SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin

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April 6, 2016 110000 ELECTRICAL SYSTEM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

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March 23, 2016 284000 BACK OVER PREVENTION: CAMERA SYSTEM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

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January 27, 2014 118000 ELECTRICAL SYSTEM:SOFTWARE

INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. REPROGRAMMING AND RECALIBRATING THE DIRECT ADAPTIVE STEERING (DAST) ON CERTAIN VEHICLES. MODEL 2014 Q50, Q50 HYBRID. *PE UPDATED 2/24/14. *PE

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January 27, 2014 018000 STEERING:AUTOMATED/ADAPTIVE STEERING

INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. REPROGRAMMING AND RECALIBRATING THE DIRECT ADAPTIVE STEERING (DAST) ON CERTAIN VEHICLES. MODEL 2014 Q50, Q50 HYBRID. *PE UPDATED 2/24/14. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 118000 ELECTRICAL SYSTEM:SOFTWARE

INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE DIRECT ADAPTIVE STEERING (DAST), IS BEING REPROGRAMMED. MODEL 2014 Q50, Q50 HYBRID. *PE UPDATED 2/24/14. *PE

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January 27, 2014 018000 STEERING:AUTOMATED/ADAPTIVE STEERING

INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE DIRECT ADAPTIVE STEERING (DAST), IS BEING REPROGRAMMED. MODEL 2014 Q50, Q50 HYBRID. *PE UPDATED 2/24/14. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 118000 ELECTRICAL SYSTEM:SOFTWARE

INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE DIRECT ADAPTIVE STEERING SYSTEM (DAST) CONTROL MODULES, ON CERTAIN VEHICLES, ARE BEING REPLACED, REPROGRAMMED AND RECALIBRATED. MODEL 2014 Q50. *PE UPDATED 2/24/1

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

January 27, 2014 018000 STEERING:AUTOMATED/ADAPTIVE STEERING

INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE DIRECT ADAPTIVE STEERING SYSTEM (DAST) CONTROL MODULES, ON CERTAIN VEHICLES, ARE BEING REPLACED, REPROGRAMMED AND RECALIBRATED. MODEL 2014 Q50. *PE UPDATED 2/24/1

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February 14, 2014 118000 ELECTRICAL SYSTEM:SOFTWARE

INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE INFINITI INTOUCH SYSTEM ALLOWS SOFTWARE UPDATES TO BE INSTALLED TO CURRENT PRODUCTION LEVEL. MODEL 2014 Q50, Q50 HYBRID. *PE UPDATED 3/14/14. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

February 14, 2014 118000 ELECTRICAL SYSTEM:SOFTWARE

INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE CURRENT PRODUCTION LEVEL OF THE INFINITI INTOUCH SYSTEM SOFTWARE IS BEING UPDATED. MODEL 2014 Q50, Q50 HYBRID. *PE UPDATED 3/20/14. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

December 23, 2013 015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM

INFINITI: INFORMATION PROVIDED REGARDING THE LOW POWER ASSIST FOR POWER STEERING REPAIR, ON SOME VEHICLES. MODEL 2014 Q50. *PE

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December 6, 2014 118000 ELECTRICAL SYSTEM:SOFTWARE

INFINITI: 2014 Q50(V37) : OWNERS ARE OFFERED TO HAVE THE AUDIO SYSTEM SOFTWARE UPGRADED. INFINITI DEALERS ARE PERFORMING THIS UPGRADE AT NO COST. *LJ

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August 29, 2014 353000 EQUIPMENT:ELECTRICAL

INFINITI: INFORMATION REGARDING TWO STAIN GAUGE OCCUPANT CLASSIFICATION SYSTEM (OCS) SENSORS AND OPERATION EXPLANATION OF DIFFERENT RESPONSE TO OCCUPANT SEATING POSTURE. MODEL 2013-2014 JX, QX60, QX50. *PE

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September 26, 2013 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS

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August 28, 2013 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

INFINITI: SOME VEHICLES MAY EXPERIENCE THE POWER STEERING LIGHT TO BE ON PAIRED WITH DTC C13EB AND C13E9. THE STEERING WHEEL MAY BE OFF-CENTER AND POWER STEERING WILL GO INTO REDUCED POWER ASSIST MODE. THIS IS DUE TO LOW BATTERY VOLTAGE CON

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August 27, 2013 200000 WHEELS

INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED.

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September 24, 2014 114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A FUSE BOX B+ TERMINAL COVER IS BEING INSTALL ON CERTAIN HYBRID VEHICLES. MODEL 2014 Q50, Q50 HYBRID. *PE

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

November 20, 2013 199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

INFINITI: INFORMATION PROVIDED REGARDING SIGNAL TECH II, BEING USED, TO PERFORM TIRE PRESSURE MONITORING SYSTEM (TPMS) ID PROCEDURE REGISTRATION. MODEL 2014 Q50. *PE

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July 29, 2015 180000 VEHICLE SPEED CONTROL

INFINITI: ON SOME VEHICLES, THE FORWARD COLLISION WARNING (FCW) MALFUNCTION HAS BEEN OR IS ON AND FLUID LEVEL FOR BRAKES IS NORMAL AND THE ABS CONTROL UNIT NEEDS PROGRAMMING, PER SERVICE PROCEDURE. MODEL 2013-14 JX35, QX60, 2014-15 Q50.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

July 29, 2015 185000 VEHICLE SPEED CONTROL:CRUISE CONTROL

INFINITI: ON SOME VEHICLES, THE FORWARD COLLISION WARNING (FCW) MALFUNCTION HAS BEEN OR IS ON AND FLUID LEVEL FOR BRAKES IS NORMAL AND THE ABS CONTROL UNIT NEEDS PROGRAMMING, PER SERVICE PROCEDURE. MODEL 2013-14 JX35, QX60, 2014-15 Q50.

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

August 19, 2016 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF TH

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 27, 2016 162300 STRUCTURE:BODY:DOOR

2014 – 2015 Q50; THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

June 27, 2016 350000 EQUIPMENT

2014 – 2015 Q50; THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED

Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014 INFINITI Q50

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