2014 INFINITI Q50 Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

4 Recalls for 2014 INFINITI Q50

Recall Date	Component	Summary
2016-06-13	STEERING:AUTOMATED/ADAPTIVE STEERING \| STEERING:ELECTRIC POWER ASSIST SYSTEM	Nissan North America, Inc.’s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle’s steering responsiveness and turning radius. Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
2016-04-26	AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION	Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash. Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
2014-03-25	AIR BAGS:FRONTAL \| ELECTRICAL SYSTEM:SOFTWARE	Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult. Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
2013-11-20	STEERING:AUTOMATED/ADAPTIVE STEERING \| STEERING:ELECTRIC POWER ASSIST SYSTEM	Nissan North America, Inc.’s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system. Remedy: Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2014 INFINITI Q50

skip to NHTSA complaints

Date			Component

130 Complaints submitted to NHTSA for 2014 INFINITI Q50

skip to CAS complaints

Date			Component
2021-05-09			ELECTRICAL SYSTEM \| ENGINE \| STEERING ODI Number: 11415700
2021-03-28			ELECTRICAL SYSTEM \| STEERING \| UNKNOWN OR OTHER ODI Number: 11405184
2021-03-23			SERVICE BRAKES ODI Number: 11404507
2021-02-01			ELECTRICAL SYSTEM \| SERVICE BRAKES \| UNKNOWN OR OTHER ODI Number: 11391030
2016-11-15			ELECTRICAL SYSTEM ODI Number: 10926185
2016-11-15			SERVICE BRAKES ODI Number: 10926177
2016-10-20			AIR BAGS ODI Number: 10917661
2016-10-24			AIR BAGS ODI Number: 10918579
2017-06-02			SERVICE BRAKES ODI Number: 10992962
2017-06-02			ELECTRICAL SYSTEM \| UNKNOWN OR OTHER \| VEHICLE SPEED CONTROL ODI Number: 10992920
2017-05-29			ELECTRONIC STABILITY CONTROL \| STEERING \| WHEELS ODI Number: 10992028
2017-03-28			STEERING ODI Number: 10969017
2016-09-12			STEERING ODI Number: 10905863
2016-09-06			AIR BAGS ODI Number: 10903702
2016-08-30			AIR BAGS ODI Number: 10899422
2016-08-16			SERVICE BRAKES ODI Number: 10896286
2016-08-22			AIR BAGS ODI Number: 10897686
2016-08-22			AIR BAGS ODI Number: 10897615
2017-03-16			STEERING ODI Number: 10966256
2017-02-23			ELECTRONIC STABILITY CONTROL \| SERVICE BRAKES \| VEHICLE SPEED CONTROL ODI Number: 10956431
2017-02-05			ELECTRICAL SYSTEM \| SERVICE BRAKES \| STEERING ODI Number: 10949648
2017-01-31			POWER TRAIN ODI Number: 10948676
2017-01-04			ELECTRICAL SYSTEM ODI Number: 10939582
2016-12-20			AIR BAGS ODI Number: 10936565
2016-12-07			ELECTRICAL SYSTEM ODI Number: 10933669
2020-10-24			POWER TRAIN ODI Number: 11366197
2020-12-08			ELECTRICAL SYSTEM \| STEERING ODI Number: 11378470
2020-11-30			ELECTRICAL SYSTEM ODI Number: 11377216
2020-07-28			ELECTRICAL SYSTEM ODI Number: 11341831
2020-07-19			ELECTRICAL SYSTEM \| EXTERIOR LIGHTING \| STEERING ODI Number: 11340226
2020-07-17			ELECTRICAL SYSTEM ODI Number: 11339994
2020-04-04			SEATS ODI Number: 11320170
2020-04-14			SERVICE BRAKES \| STEERING ODI Number: 11321140
2020-01-28			STEERING ODI Number: 11302483
2020-01-20			AIR BAGS ODI Number: 11300477
2020-01-02			STEERING ODI Number: 11296666
2019-12-06			ELECTRICAL SYSTEM \| SERVICE BRAKES \| STEERING ODI Number: 11287501
2019-12-06			ELECTRICAL SYSTEM \| STEERING \| UNKNOWN OR OTHER ODI Number: 11287594
2019-12-06			STEERING ODI Number: 11287552
2019-09-13			ELECTRICAL SYSTEM \| ENGINE \| VEHICLE SPEED CONTROL ODI Number: 11255221
2019-09-10			STEERING ODI Number: 11254399
2019-01-24			ELECTRONIC STABILITY CONTROL \| ENGINE \| STEERING ODI Number: 11171921
2019-01-24			ELECTRONIC STABILITY CONTROL \| ENGINE \| STEERING ODI Number: 11171919
2018-05-08			SUSPENSION \| WHEELS ODI Number: 11092388
2019-03-21			ENGINE \| UNKNOWN OR OTHER \| VEHICLE SPEED CONTROL ODI Number: 11190493
2019-03-14			STEERING ODI Number: 11186751
2019-03-05			ELECTRICAL SYSTEM \| ELECTRONIC STABILITY CONTROL \| STEERING ODI Number: 11184276
2019-02-06			SERVICE BRAKES \| UNKNOWN OR OTHER \| WHEELS ODI Number: 11174721
2019-02-15			STEERING ODI Number: 11180306
2018-03-31			AIR BAGS ODI Number: 11082321
2018-04-11			UNKNOWN OR OTHER ODI Number: 11073714
2018-10-22			WHEELS ODI Number: 11141875
2018-01-26			ELECTRICAL SYSTEM ODI Number: 11065282
2018-01-13			STEERING ODI Number: 11062630
2017-10-31			VISIBILITY/WIPER ODI Number: 11041795
2017-09-08			UNKNOWN OR OTHER ODI Number: 11022277
2016-06-07			STEERING ODI Number: 10873001
2016-04-11			WHEELS ODI Number: 10854905
2016-03-30			ENGINE \| POWER TRAIN \| STEERING ODI Number: 10852586
2016-02-06			STEERING ODI Number: 10824648
2016-01-01			UNKNOWN OR OTHER ODI Number: 10817318
2015-11-13			AIR BAGS ODI Number: 10790181
2015-10-05			BACK OVER PREVENTION: CAMERA SYSTEM ODI Number: 10779727
2015-09-24			STEERING ODI Number: 10775968
2015-09-28			STEERING \| WHEELS ODI Number: 10778143
2015-07-29			ELECTRICAL SYSTEM \| ENGINE ODI Number: 10744763
2015-06-24			TIRES ODI Number: 10730219
2015-06-24			TIRES ODI Number: 10730217
2015-06-24			TIRES ODI Number: 10730214
2015-06-05			TIRES ODI Number: 10723553
2015-05-23			AIR BAGS ODI Number: 10721122
2015-05-07			AIR BAGS ODI Number: 10715132
2015-04-29			TIRES ODI Number: 10713624
2015-04-11			STEERING ODI Number: 10705077
2015-03-09			ELECTRICAL SYSTEM ODI Number: 10693016
2015-03-02			ELECTRICAL SYSTEM:SOFTWARE \| STEERING ODI Number: 10691612
2015-02-24			STEERING ODI Number: 10690227
2015-02-19			STEERING ODI Number: 10689380
2015-02-06			ELECTRICAL SYSTEM ODI Number: 10681694
2015-02-10			STEERING ODI Number: 10682666
2015-02-04			STEERING ODI Number: 10681291
2015-02-03			STEERING ODI Number: 10680792
2015-01-22			ELECTRICAL SYSTEM ODI Number: 10678338
2014-12-22			VISIBILITY:SUN/MOON ROOF ASSEMBLY ODI Number: 10667623
2014-12-27			STEERING ODI Number: 10668492
2014-10-23			SEAT BELTS ODI Number: 10649531
2014-10-16			STEERING ODI Number: 10648267
2014-10-06			TIRES ODI Number: 10641755
2014-08-05			STEERING ODI Number: 10619147
2014-07-24			ELECTRICAL SYSTEM \| STEERING ODI Number: 10616041
2014-07-23			STEERING ODI Number: 10615755
2014-05-30			ELECTRICAL SYSTEM \| STEERING ODI Number: 10595221
2014-06-06			STEERING ODI Number: 10596723
2014-05-11			ELECTRICAL SYSTEM ODI Number: 10587643
2014-04-02			AIR BAGS ODI Number: 10576714
2014-03-26			AIR BAGS \| STRUCTURE:BODY \| SUSPENSION ODI Number: 10574912
2014-03-23			STEERING ODI Number: 10574277
2014-03-11			ELECTRICAL SYSTEM ODI Number: 10568532
2014-03-11			ELECTRICAL SYSTEM \| SERVICE BRAKES \| UNKNOWN OR OTHER ODI Number: 10568490
2014-03-11			ELECTRICAL SYSTEM \| SERVICE BRAKES \| UNKNOWN OR OTHER ODI Number: 10568488
2014-02-24			ELECTRICAL SYSTEM \| STEERING ODI Number: 10565685
2014-02-11			ELECTRICAL SYSTEM \| STEERING ODI Number: 10563841
2014-02-10			ELECTRICAL SYSTEM \| EQUIPMENT ADAPTIVE/MOBILITY \| STEERING ODI Number: 10563686
2014-01-25			STEERING ODI Number: 10561458
2014-01-26			STEERING ODI Number: 10561570
2014-01-08			STEERING ODI Number: 10559032
2014-01-09			STEERING ODI Number: 10559165
2014-01-09			STEERING ODI Number: 10559147
2014-01-13			STEERING ODI Number: 10559605
2014-01-08			STEERING ODI Number: 10558985
2014-01-06			STEERING \| STEERING:ELECTRIC POWER ASSIST SYSTEM ODI Number: 10558614
2014-01-11			ELECTRICAL SYSTEM \| STEERING ODI Number: 10559450
2014-01-09			STEERING ODI Number: 10559279
2014-01-07			STEERING ODI Number: 10558964
2014-01-07			STEERING ODI Number: 10558751
2014-01-06			ELECTRICAL SYSTEM \| STEERING ODI Number: 10558732
2014-01-09			STEERING ODI Number: 10559242
2014-01-05			STEERING \| STEERING:ELECTRIC POWER ASSIST SYSTEM ODI Number: 10558567
2014-01-09			STEERING ODI Number: 10559239
2014-01-07			STEERING ODI Number: 10558930
2013-12-26			STEERING ODI Number: 10557277
2013-12-18			STEERING ODI Number: 10556484
2013-12-17			STEERING ODI Number: 10556445
2013-12-16			STEERING ODI Number: 10556266
2013-12-16			STEERING ODI Number: 10556263
2013-12-14			STEERING ODI Number: 10556064
2013-12-16			STEERING ODI Number: 10556191
2013-11-18			STEERING ODI Number: 10552737
2013-09-20			STEERING \| TIRES ODI Number: 10544667
2014-03-11			ELECTRICAL SYSTEM \| STEERING ODI Number: 10568500

Is the government investigating the safety of your vehicle? Find out here.

12 Investigations for 2014 INFINITI Q50

In april 2014, nissan north america launched safety recall 14v-138 to address problems with the occupant classification system (ocs) algorithm in the following vehicles: model year (my) 2013-2014 nissan altima, pathfinder, sentra and leaf; my 2013 infiniti jx35; my 2014 infiniti qx60 and q50; and my 2013 nissan nv 200/taxi vehicles.according to nissan, the ocs may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.in march 2015, the office of defects investigation (odi) opened this recall query after the agency received approximately 124 complaints alleging problems with the ocs after the recall repairs and/or other ocs related repairs were made by nissan/infiniti dealers.the majority of the complaints alleged the passenger air bag status light stays on (i.e., indicating passenger air bag is turned off) for adult front passengers of sufficient weight.many of the complaints stated the dealers have made multiple repairs but the problem still persists.in its june 2015 response to odi's information request under the recall query, nissan provided approximately 1,121 complaints and field reports on the recalled vehicles.these reports alleged ocs issues similar to the nhtsa reports described above.at this time, nhtsa has received a total of approximately 208 complaints (note: total of 1,271 reports shown in the table above eliminates 58 duplicative reports received by odi and manufacturer).this recall query has been upgraded to an engineering analysis (ea15-004) to conduct a comparative assessment and further evaluate the effectiveness of the recall remedy which will include a thorough review of the countermeasures taken by nissan and its suppliers.the odi reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/searchnhtsaid under the following identification numbers:10583283 10585264 10585349 10585379 10592434 10593399 10593501 10594329 10594614 10594755 10595161 10595645 10595946 10596128 10596459 10596952 10597037 10597452 10597518 10597719 10598537 10598869 10604755 10604834 10605188 10605251 10606565 10606828 10607038 10609649 10610519 10610991 10614467 10614609 10614745 10616905 10617008 10617507 10617903 10618099 10618202 10619059 10619563 10620719 10621840 10622214 10625808 10625981 10625998 10626006 10626023 10626335 10626458 10626732 10628355 10629382 10629460 10629606 10630441 10630502 10630990 10632251 10632588 10632934 10632997 10633714 10633810 10637994 10638591 10639040 10639147 10639324 10639473 10643046 10643843 10644203 10644333 10644341 10644690 10644891 10644985 10648834 10648997 10649414 10649772 10649874 10651360 10651564 10651924 10651982 10652024 10658665 10658844 10659484 10660294 10661195 10661358 10661541 10661795 10661855 10662901 10663033 10663338 10663860 10663978 10668054 10668768 10670538 10672807 10673088 10676471 10678478 10678997 10679512 10680748 10680769 10680975 10681656 10682235 10682902 10682993 10683391 10683689 10689672 10689809 10689981 10691626 10692137 10692558 10692625 10693168 10695312 10700614 10700960 10701008 10701011 10701014 10701018 10701023 10701027 10701031 10701032 10701035 10701045 10701055 10701064 10701074 10701146 10701196 10701228 10701237 10701254 10701301 10701306 10701326 10701367 10701370 10701384 10701415 10701453 10701526 10701558 10701656 10701670 10701946 10702003 10702667 10702798 10703032 10703657 10703766 10703813 10704196 10704988 10705530 10705919 10706621 10712543 10712568 10712575 10713335 10714316 10714330 10714536 10714980 10715132 10715945 10717336 10720918 10720971 10721331 10721746 10723424 10724568 10731167 10731868 10732012 10732065 10733877 10735438 10745948 10745982 10746399 10747660 10748077 10749091 10749110 10758979

In may 2016, nissan north america issued a safety recall (16v-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.nissan models: certain model year 2013-2016 altima, 2013-2016 leaf, 2016-2017 maxima, 2015-016 murano and murano hybrid, 2013-2016 pathfinder, 2014-2015 pathfinder hybrid, 2014-2017 rogue, 2013-2016 sentra, 2013-2016 nv200, and 2014-2016 taxi.infiniti models: certain model year 2013 jx35, 2014-2017 q50, 2014-2016 q50 hybrid, and 2014-2016 qx60 and qx60 hybrid.chevrolet model: certain model year 2015-2016 city express.additional information on the above-referenced recalls is available online at nhtsa.gov.also, the numbers shown in the above failure report summary are for the original vehicle population, as opposed to the entire recall population, and the odi reports cited are as of may 31, 2016 when nissan began to notify the affected owners of recall 16v-244.based on the recall actions taken by nissan, this engineering analysis is closed.additional information on this closing resume and the investigation are in the ea15-004 public file available online at nhtsa.gov.the odi reports cited above can be reviewed online at https://www.nhtsa.gov/recalls#vehicle under the following identification numbers: 10583283 10585264 10585349 10585379 10592434 10593399 10593501 10594329 10594614 10594755 10595161 10595645 10595946 10596128 10596459 10596952 10597037 10597452 10597518 10597719 10598537 10598869 10604755 10604834 10605188 10605251 10606565 10606828 10607038 10609649 10610519 10610991 10614467 10614609 10614745 10616905 10617008 10617507 10617903 10618099 10618202 10619059 10619563 10620719 10621840 10622214 10625808 10625981 10625998 10626006 10626023 10626335 10626458 10626732 10628355 10629382 10629460 10629606 10630441 10630502 10630990 10632251 10632588 10632934 10632997 10633714 10633810 10637994 10638591 10639040 10639147 10639324 10639473 10643046 10643843 10644203 10644333 10644341 10644690 10644891 10644985 10648834 10648997 10649414 10649772 10649874 10651360 10651564 10651924 10651982 10652024 10658665 10658844 10659484 10660294 10661195 10661358 10661541 10661795 10661855 10662901 10663033 10663338 10663860 10663978 10668054 10668768 10670538 10672807 10673088 10676471 10678478 10678997 10679512 10680748 10680769 10680975 10681656 10682235 10682902 10682993 10683391 10683689 10689672 10689809 10689981 10691626 10692137 10692558 10692625 10693168 10695312 10700614 10700960 10701008 10701011 10701014 10701018 10701023 10701027 10701031 10701032 10701035 10701045 10701055 10701064 10701074 10701146 10701196 10701228 10701237 10701254 10701301 10701306 10701326 10701367 10701370 10701384 10701415 10701453 10701526 10701558 10701656 10701670 10701946 10702003 10702667 10702798 10703032 10703657 10703766 10703813 10704196 10704988 10705530 10705919 10706621 10712543 10712568 10712575 10713335 10714316 10714330 10714536 10714980 10715132 10715945 10717336 10720918 10720971 10721331 10721746 10723424 10724568 10731167 10731868 10732012 10732065 10733877 10735438 10745948 10745982 10746399 10747660 10748077 10749091 10749110 10758979 10761398 10761433 10763320 10764590 10766486 10775946 10777923 10779712 10781422 10781449 10781508 10781901 10783624 10783776 10785993 10786461 10786713 10786788 10787867 10788370 10788371 10788962 10789694 10790181 10790230 10790362 10794790 10806647 10806933 10807302 10807841 10810487 10810558 10811858 10811864 10816502 10816686 10818702 10820204 10821247 10821751 10822810 10824677 10825043 10825811 10836252 10838655 10838765 10838771 10840102 10845613 10845668 10850032 10850344 10852446 10853111 10854761 10860012 10860935 10861899 10862242 10862594 10863211 10863237 10863326 10863515 10863657 10864211 10865548 10869929 10870284

Date Opened	Date Closed	Component
2015-03-18	2015-09-01	AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
2015-08-31	2017-05-02	AIR BAGS:FRONTAL
2015-03-18	2015-09-01	AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
2015-03-18	2015-09-01	AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
2015-08-31	2017-05-02	AIR BAGS
2015-08-31	2017-05-02	AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
2015-08-31	2017-05-02	AIR BAGS:ON-OFF SWITCH ASSEMBLY
2015-08-31	2017-05-02	AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
2015-08-31	2017-05-02	AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
2015-03-18	2015-09-01	AIR BAGS:ON-OFF SWITCH ASSEMBLY
2015-03-18	2015-09-01	AIR BAGS:FRONTAL
2015-03-18	2015-09-01	AIR BAGS

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

340 Service Alerts for 2014 INFINITI Q50

Date	Description
2022-04-26	140000 AIR BAGS DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-26	118000 ELECTRICAL SYSTEM:SOFTWARE DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-04-26	143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-22	115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-22	110000 ELECTRICAL SYSTEM INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-07	060000 ENGINE AND ENGINE COOLING EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-07	090000 FUEL SYSTEM, OTHER EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-09	110000 ELECTRICAL SYSTEM BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-09	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-07	060000 ENGINE AND ENGINE COOLING DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-11	350000 EQUIPMENT SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	350000 EQUIPMENT TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	356000 EQUIPMENT ADAPTIVE/MOBILITY TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-02-22	110000 ELECTRICAL SYSTEM CAN COMMUNICATION ⿿ NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2022-01-26	110000 ELECTRICAL SYSTEM CAN COMMUNICATION CODES ⿿ DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-07	120000 EXTERIOR LIGHTING CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-07	120000 EXTERIOR LIGHTING HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-12-07	120000 EXTERIOR LIGHTING HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-01	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-27	110000 ELECTRICAL SYSTEM R1606 Occupant Classification System (OCS) Campaign Quality Review *** Retailer Announcement *** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-27	140000 AIR BAGS R1606 Occupant Classification System (OCS) Campaign Quality Review *** Retailer Announcement *** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-08-27	220000 SEATS R1606 Occupant Classification System (OCS) Campaign Quality Review *** Retailer Announcement *** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-11	110000 ELECTRICAL SYSTEM SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-12	350000 EQUIPMENT SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintena Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-01	130000 VISIBILITY SERVICE INFORMATION Windshield “foreign material” that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-08	030000 SERVICE BRAKES, HYDRAULIC IF YOU CONFIRM: “Brake Judder” during braking, especially when braking at highway speeds. Symptoms of “brake judder”: – steering wheel shake – body vibration – brake pedal pulsation IMPORTANT NOTES: If any symptom above occur Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-26	120000 EXTERIOR LIGHTING SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-25	110000 ELECTRICAL SYSTEM INTRODUCTION Infiniti is conducting a Voluntary Service Campaign on certain specific 2014-2015 Q50 Hybrid cold state vehicles (listed below) to replace the 12 volt battery. This service will be performed at no cost to the customer for part Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-19	110000 ELECTRICAL SYSTEM This announcement has been updated to include New battery replacement instructions due to the parts shortage New Claims Information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-19	110000 ELECTRICAL SYSTEM This announcement has been updated to include New battery replacement instructions due to the parts shortage New Claims Information Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-10	350000 EQUIPMENT SERVICE INFORMATION When diagnosing the front sonar parking sensor for potentially unwanted activation (e.g. sonar activates with no obstacle ahead), inspect the front license plate, front license plate frame and if equipped, the front l Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-10	264400 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: SONAR/ULTRASONIC SERVICE INFORMATION When diagnosing the front sonar parking sensor for potentially unwanted activation (e.g. sonar activates with no obstacle ahead), inspect the front license plate, front license plate frame and if equipped, the front l Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-28	110000 ELECTRICAL SYSTEM 12-volt batteries necessary for replacement under P5323 or P5326 are currently on back order. We expect additional parts to arrive in late April. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-28	110000 ELECTRICAL SYSTEM 12-volt batteries necessary for replacement under P5323 or P5326 are currently on back order. We expect additional parts to arrive in late April. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-28	170000 LATCHES/LOCKS/LINKAGES Infiniti would like to remind retailers that the ?Q50 Client Appreciation? program (PC405) will expire on January 30th, 2016. Vehicles serviced on or after that date will no longer be eligible for the program. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-28	130000 VISIBILITY SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-05	110000 ELECTRICAL SYSTEM SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-01-15	110000 ELECTRICAL SYSTEM SERVICE INFORMATION The function to detect the last item to trigger the vehicles theft alarm system can now be accessed with CONSULT-III plus (C-III plus). This function can be accessed by selecting: * Diagnosis (All Systems) or Di Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-01	110000 ELECTRICAL SYSTEM SERVICE INFORMATION After replacement of a CAN Gateway Module, the new module must be configured with the correct part number to complete the repair. Use the part number listed in this bulletin for all trim levels of the Applied Vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-25	110000 ELECTRICAL SYSTEM SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-25	060000 ENGINE (PWS) SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-14	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-14	110000 ELECTRICAL SYSTEM Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-14	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-08	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-08	110000 ELECTRICAL SYSTEM Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-12-08	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 – 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-20	100000 POWER TRAIN SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-20	110000 ELECTRICAL SYSTEM SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-11-11	170000 LATCHES/LOCKS/LINKAGES IF YOU COFIRM The driver and front passenger doors will not unlock using the one-touch door unlock sensor, and the Touch Sensitive Door Sensor feature is set to ON. ACTION 1. Use Signal Tech-II to check/test signals from the BCM and t Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-08-06	103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-29	071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or “pin” is now available as a separate service part. NOTE – Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-29	350000 EQUIPMENT SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or “pin” is now available as a separate service part. NOTE – Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-23	061520 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure of this bulletin. See this bulletin for further detail. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-23	118910 ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure of this bulletin. See this bulletin for further detail. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-22	060000 ENGINE AND ENGINE COOLING IF YOU CONFIRM The MIL is ON with P0116 Engine Coolant Temperature (ECT SENSOR) stored, and There are no drivability issues. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm if ECM reprogramming applies. 2. If i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-10-09	010000 STEERING IF YOU CONFIRM One or both steering wheel switch chrome finishers on an Applied Vehicle has come off. ACTION Follow the procedure in this bulletin to install the new steering wheel switch chrome finisher(s) listed in the Parts Informat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-10-09	160000 STRUCTURE IF YOU CONFIRM One or both steering wheel switch chrome finishers on an Applied Vehicle has come off. ACTION Follow the procedure in this bulletin to install the new steering wheel switch chrome finisher(s) listed in the Parts Informat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-10-09	350000 EQUIPMENT IF YOU CONFIRM One or both steering wheel switch chrome finishers on an Applied Vehicle has come off. ACTION Follow the procedure in this bulletin to install the new steering wheel switch chrome finisher(s) listed in the Parts Informat Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-09-26	110000 ELECTRICAL SYSTEM Infiniti is offering owners of the 2014 Q50 the opportunity to have their vehicle?s InTouch Audio system software upgraded with a production change that has been incorporated in the Q50 manufactured after their vehicle was produced. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-04-20	270000 LANE DEPARTURE SERVICE INFORMATION If you confirm there is a need to replace the combination meter front cover (lens) on an Applied Vehicle for any reason (scratch, blemish, etc.): – Do not replace the entire combination meter assemby. The front cov Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-13	355100 EQUIPMENT:OTHER:LABELS SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-13	260000 FORWARD COLLISION AVOIDANCE SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate / Label” may be needed. These items may be available from Infiniti by request if certain criteria are met. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-30	050000 PARKING BRAKE IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-30	150000 SEAT BELTS IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-30	180000 VEHICLE SPEED CONTROL IF YOU CONFIRM All “hands free” functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: – The issue of all I-Key “hands free” functio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-26	020000 SUSPENSION Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-26	280100 BACK OVER PREVENTION:SOFTWARE Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-14	280100 BACK OVER PREVENTION:SOFTWARE Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-10-14	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Beginning October 14th, 2015 Infiniti USA will be asking retailers to provide additional client satisfaction activities on specific vehicles identified through Service Comm as PC405 ?Q50 Client Appreciation?. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-24	110000 ELECTRICAL SYSTEM IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-24	350000 EQUIPMENT IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in “Transit Mode” (if equipped). – Not in Transit Mode: Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-15	100000 POWER TRAIN SERVICE INFORMATION If the glove box is removed for any reason (for example, installing an accessory kick plate, replacing an in-cabin microfilter, etc.), verify the trunk release power cancel switch operates normally after installing the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-15	110000 ELECTRICAL SYSTEM SERVICE INFORMATION If the glove box is removed for any reason (for example, installing an accessory kick plate, replacing an in-cabin microfilter, etc.), verify the trunk release power cancel switch operates normally after installing the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-15	200000 WHEELS SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-15	030000 BRAKES (PWS) SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-15	270000 LANE DEPARTURE SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-09-15	280000 BACK OVER PREVENTION SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: – Basic diagnosing of TPMS/LTPWS systems – Radio frequency interference causing a “No Da Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-29	100000 POWER TRAIN IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current), and the brake fluid level is normal. NOTE: C1A Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-29	260000 FORWARD COLLISION AVOIDANCE IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current), and the brake fluid level is normal. NOTE: C1A Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-22	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-22	061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-08	010000 STEERING IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-08	140000 AIR BAGS IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-08	200000 WHEELS IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-08	280000 BACK OVER PREVENTION IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACT Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-07	010000 STEERING SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-07	130000 VISIBILITY SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-07	140000 AIR BAGS SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-06	010000 STEERING SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-06	200000 WHEELS SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-06	350000 EQUIPMENT SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-06	030000 BRAKES (PWS) SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-06	280000 BACK OVER PREVENTION SERVICE INFORMATION When servicing run flat tires or low profile tires: – Special equipment and procedures are required to avoid damage. – Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-09	190000 TIRES SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-09	350000 EQUIPMENT SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-05-07	200000 WHEELS SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruct Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-18	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-18	356000 EQUIPMENT ADAPTIVE/MOBILITY IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-16	200000 WHEELS SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers – Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) – Wheel protector covers help prevent cosmetic rotor corrosion. See Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	110000 ELECTRICAL SYSTEM SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the “RESTRAINTS” section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	140000 AIR BAGS SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the “RESTRAINTS” section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-13	060000 ENGINE (PWS) SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now “Blank” ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-13	061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now “Blank” ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-09-26	110000 ELECTRICAL SYSTEM Infiniti is conducting a Voluntary Service Campaign on 2014 Q50 and Q50 Hybrid vehicles to install a Fuse Box B+ Terminal Cover. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-09-25	110000 ELECTRICAL SYSTEM Infiniti is conducting a Voluntary Service Campaign on 2014 Q50 and Q50 Hybrid vehicles to install a Fuse Box B+ Terminal Cover. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-09-25	110000 ELECTRICAL SYSTEM Infiniti is offering owners of the 2014 Q50 the opportunity to have their vehicle?s InTouch Audio system software upgraded with a production change that has been incorporated in the Q50 manufactured after their vehicle was produced. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-09-25	350000 EQUIPMENT Infiniti is offering owners of the 2014 Q50 the opportunity to have their vehicle?s InTouch Audio system software upgraded with a production change that has been incorporated in the Q50 manufactured after their vehicle was produced. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-09-24	110000 ELECTRICAL SYSTEM INTRODUCTION Infiniti is conducting a Voluntary Service Campaign on 2014 Q50 and Q50 Hybrid vehicles to install a Fuse Box B+ Terminal Cover. This service will be performed at no charge for parts or labor. IDENTIFICATION NUMBER Infiniti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-09-17	010000 STEERING SERVICE INFORMATION When performing Direct Adaptive Steering (DAST) Calibration (Mode 1): Always use an alignment rack with the front wheels positioned on the turntables and the pins removed. The front wheels must be allowed to move fre Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-09-17	018000 STEERING:AUTOMATED/ADAPTIVE STEERING SERVICE INFORMATION When performing Direct Adaptive Steering (DAST) Calibration (Mode 1): Always use an alignment rack with the front wheels positioned on the turntables and the pins removed. The front wheels must be allowed to move fre Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-03-11	350000 EQUIPMENT SERVICE INFORMATION NOTE – Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Pai Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-02-19	110000 ELECTRICAL SYSTEM IF YOU CONFIRM A strong sulfur like odor is coming from the Moonroof drain hoses after a hot soak (after sitting with doors and windows closed). – Odor is most noticeable if the Moonroof shade is left closed while the vehicle sits in th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-02-19	130000 VISIBILITY IF YOU CONFIRM A strong sulfur like odor is coming from the Moonroof drain hoses after a hot soak (after sitting with doors and windows closed). – Odor is most noticeable if the Moonroof shade is left closed while the vehicle sits in th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-24	018000 STEERING:AUTOMATED/ADAPTIVE STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-24	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software and Sirius XM Activation Signal Refresh. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-24	018000 STEERING:AUTOMATED/ADAPTIVE STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software and Sirius XM Activation Signal Refresh. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-24	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, calibrate and reset the Direct Adaptive Steering (DAST). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-24	018000 STEERING:AUTOMATED/ADAPTIVE STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, calibrate and reset the Direct Adaptive Steering (DAST). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-24	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, and calibrate the Direct Adaptive Steering (DAST). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-24	018000 STEERING:AUTOMATED/ADAPTIVE STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, and calibrate the Direct Adaptive Steering (DAST). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-24	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram and calibrate the Direct Adaptive Steering (DAST). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-24	018000 STEERING:AUTOMATED/ADAPTIVE STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram and calibrate the Direct Adaptive Steering (DAST). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-24	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram the Direct Adaptive Steering (DAST). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram the Direct Adaptive Steering (DAST). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	018000 STEERING:AUTOMATED/ADAPTIVE STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram the Direct Adaptive Steering (DAST). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram and calibrate the Direct Adaptive Steering (DAST). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	018000 STEERING:AUTOMATED/ADAPTIVE STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram and calibrate the Direct Adaptive Steering (DAST). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, and calibrate the Direct Adaptive Steering (DAST). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	018000 STEERING:AUTOMATED/ADAPTIVE STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, and calibrate the Direct Adaptive Steering (DAST). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, calibrate and reset the Direct Adaptive Steering (DAST). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	018000 STEERING:AUTOMATED/ADAPTIVE STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, calibrate and reset the Direct Adaptive Steering (DAST). Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software and Sirius XM Activation Signal Refresh. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	018000 STEERING:AUTOMATED/ADAPTIVE STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software and Sirius XM Activation Signal Refresh. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	010000 STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	018000 STEERING:AUTOMATED/ADAPTIVE STEERING Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-15	350000 EQUIPMENT SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-20	061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE IF YOU CONFIRM: The MIL is ON after the engine has been idling a while and one or both of the following DTCs are found stored in the ECM: – P0171 (FUEL SYS-LEAN-B1) – P0174 (FUEL SYS-LEAN-B2) ACTION: 1. Confirm this bulletin appl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-16	140000 AIR BAGS SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-16	350000 EQUIPMENT SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-16	280000 BACK OVER PREVENTION SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-05	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-05	020000 SUSPENSION SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: – SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-02	284100 BACK OVER PREVENTION:DISPLAY FUNCTION SERVICE INFORMATION In an Applied Vehicle, maintenance reminders (when set) are displayed in the following two locations: – Meter (Information Display) – APPS Screen (Maintenance Note App) Maintenance reminders set in the mete Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-01-02	353000 EQUIPMENT:ELECTRICAL SERVICE INFORMATION MULTI A/V Configuration using CONSULT-III plus (C-III plus) There are many configurations of the Infiniti InTouch system. Typically, if the MULTI A/V is not configured properly on a navi equipped vehicle, you will Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-15	345000 COMMUNICATION: VEHICLE TO INFRASTRUCTURE SERVICE INFORMATION If one or both Intelligent Keys cannot be located prior to customer delivery of an Applied Vehicle, refer to the applicable section of this bulletin for Intelligent Key registration instructions. – One (1) Intelli Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-05	353000 EQUIPMENT:ELECTRICAL Infiniti is offering owners of the 2014 Q50 the opportunity to have their vehicle?s InTouch Audio system software upgraded with a production change that has been incorporated in the Q50 manufactured after their vehicle was produced. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-05	350000 EQUIPMENT SERVICE INFORMATION As part of Infiniti?s commitment to continually improve both the quality and durability of our products, Infiniti is offering owners of the 2014 Q50 the opportunity to have their vehicle?s InTouch Audio system software Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-09-03	030000 SERVICE BRAKES, HYDRAULIC IF YOU CONFIRM: The rear brakes squeak when braking while the brakes are at normal operating temperature AND the applied vehicle is equipped with single piston rear brake calipers. ACTION: Replace the hardware on both rear brake calipe Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-06	350000 EQUIPMENT SERVICE INFORMATION When replacing a BCM for any reason and the original BCM?s configuration cannot be accessed with CONSULT-III plus (C-III plus), the new BCM must be manually configured. Configuration settings are not “spelled out” i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-06	115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM SERVICE INFORMATION When replacing a BCM for any reason and the original BCM?s configuration cannot be accessed with CONSULT-III plus (C-III plus), the new BCM must be manually configured. Configuration settings are not “spelled out” i Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-02-02	100000 POWER TRAIN IF YOU CONFIRM A power window auto-up does not work for one or more power windows. ACTION Replace the left front (driver) door finisher with the new one listed in the Parts Information. While replacing the door finisher, also replace the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-02-02	180000 VEHICLE SPEED CONTROL IF YOU CONFIRM A power window auto-up does not work for one or more power windows. ACTION Replace the left front (driver) door finisher with the new one listed in the Parts Information. While replacing the door finisher, also replace the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-06	350000 EQUIPMENT SERVICE INFORMATION If for any reason the lower touch screen display, NAVI control unit, or AV control unit needs to be replaced, refer to the Electronic Service Manual (ESM) for replacement procedure, if needed. After replacement, alway Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-06	110000 ELECTRICAL SYSTEM IF YOU CONFIRM: The vehicle information display stays ON with the message “Warning No Key Detected” even though the ignition is OFF, doors are closed, transmission is in Park, and the Intelligent Key is removed from the vehicle. ACTIO Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-02	100000 POWER TRAIN IF YOU CONFIRM Using chassis ear, a rattle noise coming from the rear propeller shaft center bearing under the following conditions – Light to moderate acceleration, and between 2,000 and 2,800 rpm. ACTION Replace the rear propeller sh Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-02	350000 EQUIPMENT IF YOU CONFIRM Using chassis ear, a rattle noise coming from the rear propeller shaft center bearing under the following conditions – Light to moderate acceleration, and between 2,000 and 2,800 rpm. ACTION Replace the rear propeller sh Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-07-02	356000 EQUIPMENT ADAPTIVE/MOBILITY IF YOU CONFIRM Using chassis ear, a rattle noise coming from the rear propeller shaft center bearing under the following conditions – Light to moderate acceleration, and between 2,000 and 2,800 rpm. ACTION Replace the rear propeller sh Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-06-24	110000 ELECTRICAL SYSTEM SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: – Always diagnose the communication codes first. – When a module reports a U1000 code, it is typically operating normally; however, there is a communi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-06-24	350000 EQUIPMENT SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: – Always diagnose the communication codes first. – When a module reports a U1000 code, it is typically operating normally; however, there is a communi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-06	110000 ELECTRICAL SYSTEM SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM. Or * When one of the I-Keys has been lost and needs to be replaced. Or * When additi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-06	350000 EQUIPMENT SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM. Or * When one of the I-Keys has been lost and needs to be replaced. Or * When additi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-05-06	356000 EQUIPMENT ADAPTIVE/MOBILITY SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM. Or * When one of the I-Keys has been lost and needs to be replaced. Or * When additi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-29	114000 ELECTRICAL SYSTEM:WIRING SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-29	350000 EQUIPMENT SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-06-25	280100 BACK OVER PREVENTION:SOFTWARE Infiniti is placing certain specific 2014 Q50 vehicles in retailer inventory on a temporary QA Hold. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-20	190000 TIRES SERVICE INFORMATION As of the publication date of this bulletin, the 2014 Q50 and Q50 Hybrid require the use of CONSULT-III plus to perform the TPMS (Tire Pressure Monitoring System) ID registration procedure. TPMS ID registration Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-20	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS SERVICE INFORMATION As of the publication date of this bulletin, the 2014 Q50 and Q50 Hybrid require the use of CONSULT-III plus to perform the TPMS (Tire Pressure Monitoring System) ID registration procedure. TPMS ID registration Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-20	350000 EQUIPMENT SERVICE INFORMATION As of the publication date of this bulletin, the 2014 Q50 and Q50 Hybrid require the use of CONSULT-III plus to perform the TPMS (Tire Pressure Monitoring System) ID registration procedure. TPMS ID registration Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-01	350000 EQUIPMENT Infiniti is conducting an update to the SiriusXM software on certain specific MY14 Q50 vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-10-30	350000 EQUIPMENT Additional USBs shipped to all retailers for Q50 IT Gen 5 Product Performance Enhancement Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-10-09	010000 STEERING SERVICE INFORMATION: During the Pre-Delivery Inspection (PDI) test drive, you may experience the following conditions: – While driving straight the steering wheel is off-center, and – While driving straight, if you relax your grip on the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-10-09	020000 SUSPENSION SERVICE INFORMATION: During the Pre-Delivery Inspection (PDI) test drive, you may experience the following conditions: – While driving straight the steering wheel is off-center, and – While driving straight, if you relax your grip on the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-10-09	200000 WHEELS SERVICE INFORMATION: During the Pre-Delivery Inspection (PDI) test drive, you may experience the following conditions: – While driving straight the steering wheel is off-center, and – While driving straight, if you relax your grip on the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-09-03	160000 STRUCTURE SERVICE INFORMATION Scratch Shield is a scratch-resistant clear coat which “heals” by itself when the vehicle gets a small scratch in the clear coat. If the scratch reaches the color base coat, however, it will not “heal”. Scratch Shield w Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-28	010000 STEERING SERVICE INFORMATION: At engine start up, if a low 12 volt battery condition (approximately 8 volts) occurs with an Applied Vehicle, the following conditions may happen: * The Power Steering Warning Light is, or may have been ON. * Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-28	100000 POWER TRAIN SERVICE INFORMATION: At engine start up, if a low 12 volt battery condition (approximately 8 volts) occurs with an Applied Vehicle, the following conditions may happen: * The Power Steering Warning Light is, or may have been ON. * Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-28	140000 AIR BAGS SERVICE INFORMATION: At engine start up, if a low 12 volt battery condition (approximately 8 volts) occurs with an Applied Vehicle, the following conditions may happen: * The Power Steering Warning Light is, or may have been ON. * Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-28	200000 WHEELS SERVICE INFORMATION: At engine start up, if a low 12 volt battery condition (approximately 8 volts) occurs with an Applied Vehicle, the following conditions may happen: * The Power Steering Warning Light is, or may have been ON. * Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-28	270000 LANE DEPARTURE SERVICE INFORMATION: At engine start up, if a low 12 volt battery condition (approximately 8 volts) occurs with an Applied Vehicle, the following conditions may happen: * The Power Steering Warning Light is, or may have been ON. * Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-27	200000 WHEELS Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-27	350000 EQUIPMENT Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-12	350000 EQUIPMENT Infiniti has released an Owner?s Manual Supplement which revises or adds three (3) pages in the 2014 Infiniti InTouch Owner?s Manual. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-08	280000 BACK OVER PREVENTION Infiniti is conducting a Retailer Service Action to reprogram the IT GEN5 software on certain specific MY14 Q50 vehicles. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	010000 STEERING SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	020000 SUSPENSION SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	030000 BRAKES (PWS) SERVICE INFORMATION – This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. – Most brake issues fall into th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	010000 STEERING If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	200000 WHEELS If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-07-23	030000 BRAKES (PWS) If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. – The ProCut P Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-25	011000 STEERING: STEERING WHEEL/HANDLE BAR IF YOU CONFIRM: While driving, the Vehicle Dynamic Control (VDC) activates when conditions do not call for VDC activation (VDC activation is not needed). ACTION: 1. Check F/B ANGLE 2 in EPS/DAST3. 2. If needed, perform Calibration and C Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-25	110000 ELECTRICAL SYSTEM IF YOU CONFIRM: While driving, the Vehicle Dynamic Control (VDC) activates when conditions do not call for VDC activation (VDC activation is not needed). ACTION: 1. Check F/B ANGLE 2 in EPS/DAST3. 2. If needed, perform Calibration and C Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-07	010000 STEERING SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-04-07	100000 POWER TRAIN SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-03-13	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS SERVICE INFORMATION When a BCM is replaced for any reason, TPMS (Tire Pressure Monitor System) configuration must be performed. TPMS configuration is in addition to any other BCM configurations that may be performed. If TPMS configuratio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-03-13	115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM SERVICE INFORMATION When a BCM is replaced for any reason, TPMS (Tire Pressure Monitor System) configuration must be performed. TPMS configuration is in addition to any other BCM configurations that may be performed. If TPMS configuratio Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-13	061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) IF YOU CONFIRM: The MIL is ON and one or both of the following DTCs are found stored in the ECM: – P0139 (heated oxygen sensor 2 (B1) circuit slow response) – P0159 (heated oxygen sensor 2 (B2) circuit slow response) ACTION: 1. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-11	018000 STEERING:AUTOMATED/ADAPTIVE STEERING Beginning February 11th, 2014 Infiniti USA will be asking retailers to provide additional client satisfaction activities on specific vehicles identified through Service Comm as PC262 ?Q50 Quality Assurance?. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-11	110000 ELECTRICAL SYSTEM VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-11	350000 EQUIPMENT VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	110000 ELECTRICAL SYSTEM INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-15	350000 EQUIPMENT INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	110000 ELECTRICAL SYSTEM 2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	350000 EQUIPMENT 2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	110000 ELECTRICAL SYSTEM INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	350000 EQUIPMENT INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-05	110000 ELECTRICAL SYSTEM DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-01	060000 ENGINE AND ENGINE COOLING INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-12	110000 ELECTRICAL SYSTEM BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-24	110000 ELECTRICAL SYSTEM INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-17	110000 ELECTRICAL SYSTEM THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-17	110000 ELECTRICAL SYSTEM 2014 ⿿ 2015 Q50; CONFIGURING INFINITI INTOUCH SYSTEM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-24	110000 ELECTRICAL SYSTEM RADIO PRESETS / CLIMATE CONTROL SETTINGS / NAVIGATION SETTINGS CHANGE WITH INTELLIGENT KEY MEMORY This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	110000 ELECTRICAL SYSTEM TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-10	110000 ELECTRICAL SYSTEM NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-03-11	110000 ELECTRICAL SYSTEM 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-21	350000 EQUIPMENT CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. ￷ Repair orders opened after this bulletin⿿s published date are no longer eligibl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-10	110000 ELECTRICAL SYSTEM 2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-10	061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) 2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-22	350000 EQUIPMENT Expiration Notification – 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided cl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-02-01	110000 ELECTRICAL SYSTEM CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-27	110000 ELECTRICAL SYSTEM CUSTOMER SATISFACTION INITIATIVE 2014 Q50 AUDIO SOFTWARE UPDATE Service Campaign ID # P4248 is no longer active. ￷ Repair orders opened after this bulletin⿿s published date are no longer eligible for reimbursement under Campaign I Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-28	350000 EQUIPMENT INFINITI; THEFT ALARM TRIGGER HISTORY FUNCTION This bulletin is no longer active. Please discard previous versions of ITB16-009. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-21	110000 ELECTRICAL SYSTEM CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. ￷ Repair orders opened after this bulletin⿿s published date are no longer eligibl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-22	110000 ELECTRICAL SYSTEM Expiration Notification – 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided cl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-12-22	280100 BACK OVER PREVENTION:SOFTWARE Expiration Notification – 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided cl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-14	070000 FUEL SYSTEM, GASOLINE INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-14	350000 EQUIPMENT INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-09-14	356000 EQUIPMENT ADAPTIVE/MOBILITY INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-01-10	350000 EQUIPMENT 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-11-22	100000 POWER TRAIN 2014-2015 Q50; MIL ON WITH DTC P0720 AND MAY HAVE HARSH SHIFTING AND/OR LACK OF POWER SERVICE INFORMATION If DTC P0720 OUTPUT SPEED SENSOR is stored, follow the diagnostic procedure in the ESM. If the diagnosis leads to output speed se Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-10	194000 TIRES:VALVE 2014-2020 Q50 AND 2017-2020 Q60; TPMS SENSOR LEAKING AIR IF YOU CONFIRM The vehicle has the original equipment wheels and TPMS sensors (tire pressure sensors) installed. AND The owner states that one or more tires has a continuous air Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-10	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS 2014-2020 Q50 AND 2017-2020 Q60; TPMS SENSOR LEAKING AIR IF YOU CONFIRM The vehicle has the original equipment wheels and TPMS sensors (tire pressure sensors) installed. AND The owner states that one or more tires has a continuous air Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-02-10	200000 WHEELS 2014-2020 Q50 AND 2017-2020 Q60; TPMS SENSOR LEAKING AIR IF YOU CONFIRM The vehicle has the original equipment wheels and TPMS sensors (tire pressure sensors) installed. AND The owner states that one or more tires has a continuous air Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-12	110000 ELECTRICAL SYSTEM DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-12	140000 AIR BAGS DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-09-12	220000 SEATS DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-24	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-04-02	350000 EQUIPMENT EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. – Always refer to the Appearance and care section of Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-28	350000 EQUIPMENT CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-28	353000 EQUIPMENT:ELECTRICAL CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-28	353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-02-28	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-11	110000 ELECTRICAL SYSTEM CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: – C1BA0-00 – (CHASSIS CONTROL BRAKE SYSTEM) – C1B90-00 – (DIRECT ADAPTIVE STEERING SYSTEM) – C1B92-00 – (BRAK Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-11	350000 EQUIPMENT CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: – C1BA0-00 – (CHASSIS CONTROL BRAKE SYSTEM) – C1B90-00 – (DIRECT ADAPTIVE STEERING SYSTEM) – C1B92-00 – (BRAK Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-29	060000 ENGINE AND ENGINE COOLING INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-12	100000 POWER TRAIN TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-02	140000 AIR BAGS Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-09	350000 EQUIPMENT Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-13	140000 AIR BAGS AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-28	350000 EQUIPMENT OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-28	060000 ENGINE (PWS) OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-24	160000 STRUCTURE PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-24	350000 EQUIPMENT PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-28	070000 FUEL SYSTEM, GASOLINE INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-11-28	071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-17	063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: – Clarification that the refueling concern is extremely h Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-19	121000 EXTERIOR LIGHTING:HEADLIGHTS HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-07	350000 EQUIPMENT DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-11	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-09-28	350000 EQUIPMENT DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-20	070000 FUEL SYSTEM, GASOLINE INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-20	071200 FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-16	070000 FUEL SYSTEM, GASOLINE INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-08-15	070000 FUEL SYSTEM, GASOLINE ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-30	010000 STEERING DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-30	110000 ELECTRICAL SYSTEM DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-10-12	350000 EQUIPMENT 2G Telematics Hardware Replacement Client Satisfaction Initiative UPDATE October 12, 2018 Please discard earlier versions of this bulletin. The announcement from February 17, 2017 has been revised to include: – ~397 retailed vehicles Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-07	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-07	118000 ELECTRICAL SYSTEM:SOFTWARE TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-23	200000 WHEELS WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-23	250000 ELECTRONIC STABILITY CONTROL WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-26	356000 EQUIPMENT ADAPTIVE/MOBILITY INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-26	060000 ENGINE (PWS) INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-03-07	118000 ELECTRICAL SYSTEM:SOFTWARE DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifyin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-22	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-12-05	110000 ELECTRICAL SYSTEM DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-12-05	350000 EQUIPMENT DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-26	110000 ELECTRICAL SYSTEM 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-23	355100 EQUIPMENT:OTHER:LABELS REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-29	132000 VISIBILITY:GLASS, SIDE/REAR WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-14	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-29	131000 VISIBILITY:WINDSHIELD WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-04	110000 ELECTRICAL SYSTEM TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-04	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-01-04	118000 ELECTRICAL SYSTEM:SOFTWARE TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-11-28	030000 BRAKES (PWS) BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-13	356000 EQUIPMENT ADAPTIVE/MOBILITY VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Ha Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-19	162700 STRUCTURE:BODY:TRUNK LID THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard previous ver Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-25	200000 WHEELS WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-25	355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-04	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER 2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES The information in the previous version of this bulletin is no longer valid. Please discard the previous version of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-10-20	356000 EQUIPMENT ADAPTIVE/MOBILITY TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-07-14	110000 ELECTRICAL SYSTEM Disabling the 2G TCU Voluntary Service Campaign *** Campaign Summary *** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject QX56/QX80, JX35/QX60, M37/M56/ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-16	356000 EQUIPMENT ADAPTIVE/MOBILITY CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder noti Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-31	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER 2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES This bulletin has been amended throughout. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-21	063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-25	143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 20 and 22 have been revised. No other changes have been made. Please discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-10	143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-28	060000 ENGINE (PWS) INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. – DTC C1130 is an ABS DTC that indicate Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-15	130000 VISIBILITY 2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: – AUTO-UP d Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-22	060000 ENGINE AND ENGINE COOLING 2014-2016 Q50; AIR MIX DOOR MOTOR LH SERVICE INFORMATION This bulletin has been amended throughout. Discard all previous versions of this bulletin. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-29	060000 ENGINE (PWS) INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-03	117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous version Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-11-03	356000 EQUIPMENT ADAPTIVE/MOBILITY 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: – The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has bee Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-09-28	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-15	071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP INFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-04	353000 EQUIPMENT:ELECTRICAL 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their vehicle’s Occupant Classification System (OCS) operation after all campai Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-04	118000 ELECTRICAL SYSTEM:SOFTWARE 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their vehicle’s Occupant Classification System (OCS) operation after all campai Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-10	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-04-10	118000 ELECTRICAL SYSTEM:SOFTWARE NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-02-17	353000 EQUIPMENT:ELECTRICAL 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: – Campaign repair bulletin, ITB17-007 has been developed and is now available on NNAnet, and ASIST. Pl Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-01-03	353000 EQUIPMENT:ELECTRICAL 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: – 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the p Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-20	071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-07	021520 SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-03-07	021540 SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-04-06	110000 ELECTRICAL SYSTEM SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-03-23	284000 BACK OVER PREVENTION: CAMERA SYSTEM SUMMARY TO BE PROVIDED ON A FUTURE DATE. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	118000 ELECTRICAL SYSTEM:SOFTWARE INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. REPROGRAMMING AND RECALIBRATING THE DIRECT ADAPTIVE STEERING (DAST) ON CERTAIN VEHICLES. MODEL 2014 Q50, Q50 HYBRID. PE UPDATED 2/24/14. PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	018000 STEERING:AUTOMATED/ADAPTIVE STEERING INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. REPROGRAMMING AND RECALIBRATING THE DIRECT ADAPTIVE STEERING (DAST) ON CERTAIN VEHICLES. MODEL 2014 Q50, Q50 HYBRID. PE UPDATED 2/24/14. PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	118000 ELECTRICAL SYSTEM:SOFTWARE INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE DIRECT ADAPTIVE STEERING (DAST), IS BEING REPROGRAMMED. MODEL 2014 Q50, Q50 HYBRID. PE UPDATED 2/24/14. PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	018000 STEERING:AUTOMATED/ADAPTIVE STEERING INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE DIRECT ADAPTIVE STEERING (DAST), IS BEING REPROGRAMMED. MODEL 2014 Q50, Q50 HYBRID. PE UPDATED 2/24/14. PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	118000 ELECTRICAL SYSTEM:SOFTWARE INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE DIRECT ADAPTIVE STEERING SYSTEM (DAST) CONTROL MODULES, ON CERTAIN VEHICLES, ARE BEING REPLACED, REPROGRAMMED AND RECALIBRATED. MODEL 2014 Q50. *PE UPDATED 2/24/1 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-01-27	018000 STEERING:AUTOMATED/ADAPTIVE STEERING INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE DIRECT ADAPTIVE STEERING SYSTEM (DAST) CONTROL MODULES, ON CERTAIN VEHICLES, ARE BEING REPLACED, REPROGRAMMED AND RECALIBRATED. MODEL 2014 Q50. *PE UPDATED 2/24/1 Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-14	118000 ELECTRICAL SYSTEM:SOFTWARE INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE INFINITI INTOUCH SYSTEM ALLOWS SOFTWARE UPDATES TO BE INSTALLED TO CURRENT PRODUCTION LEVEL. MODEL 2014 Q50, Q50 HYBRID. PE UPDATED 3/14/14. PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-02-14	118000 ELECTRICAL SYSTEM:SOFTWARE INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE CURRENT PRODUCTION LEVEL OF THE INFINITI INTOUCH SYSTEM SOFTWARE IS BEING UPDATED. MODEL 2014 Q50, Q50 HYBRID. PE UPDATED 3/20/14. PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-12-23	015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM INFINITI: INFORMATION PROVIDED REGARDING THE LOW POWER ASSIST FOR POWER STEERING REPAIR, ON SOME VEHICLES. MODEL 2014 Q50. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-06	118000 ELECTRICAL SYSTEM:SOFTWARE INFINITI: 2014 Q50(V37) : OWNERS ARE OFFERED TO HAVE THE AUDIO SYSTEM SOFTWARE UPGRADED. INFINITI DEALERS ARE PERFORMING THIS UPGRADE AT NO COST. *LJ Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-08-29	353000 EQUIPMENT:ELECTRICAL INFINITI: INFORMATION REGARDING TWO STAIN GAUGE OCCUPANT CLASSIFICATION SYSTEM (OCS) SENSORS AND OPERATION EXPLANATION OF DIFFERENT RESPONSE TO OCCUPANT SEATING POSTURE. MODEL 2013-2014 JX, QX60, QX50. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-09-26	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-28	111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY INFINITI: SOME VEHICLES MAY EXPERIENCE THE POWER STEERING LIGHT TO BE ON PAIRED WITH DTC C13EB AND C13E9. THE STEERING WHEEL MAY BE OFF-CENTER AND POWER STEERING WILL GO INTO REDUCED POWER ASSIST MODE. THIS IS DUE TO LOW BATTERY VOLTAGE CON Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-08-27	200000 WHEELS INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-09-24	114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A FUSE BOX B+ TERMINAL COVER IS BEING INSTALL ON CERTAIN HYBRID VEHICLES. MODEL 2014 Q50, Q50 HYBRID. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2013-11-20	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS INFINITI: INFORMATION PROVIDED REGARDING SIGNAL TECH II, BEING USED, TO PERFORM TIRE PRESSURE MONITORING SYSTEM (TPMS) ID PROCEDURE REGISTRATION. MODEL 2014 Q50. *PE Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-29	180000 VEHICLE SPEED CONTROL INFINITI: ON SOME VEHICLES, THE FORWARD COLLISION WARNING (FCW) MALFUNCTION HAS BEEN OR IS ON AND FLUID LEVEL FOR BRAKES IS NORMAL AND THE ABS CONTROL UNIT NEEDS PROGRAMMING, PER SERVICE PROCEDURE. MODEL 2013-14 JX35, QX60, 2014-15 Q50. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-29	185000 VEHICLE SPEED CONTROL:CRUISE CONTROL INFINITI: ON SOME VEHICLES, THE FORWARD COLLISION WARNING (FCW) MALFUNCTION HAS BEEN OR IS ON AND FLUID LEVEL FOR BRAKES IS NORMAL AND THE ABS CONTROL UNIT NEEDS PROGRAMMING, PER SERVICE PROCEDURE. MODEL 2013-14 JX35, QX60, 2014-15 Q50. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-19	353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF TH Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-27	162300 STRUCTURE:BODY:DOOR 2014 – 2015 Q50; THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-06-27	350000 EQUIPMENT 2014 – 2015 Q50; THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014 INFINITI Q50

4 Recalls for 2014 INFINITI Q50

0 Complaints sent to the Center for Auto Safety for 2014 INFINITI Q50

130 Complaints submitted to NHTSA for 2014 INFINITI Q50

12 Investigations for 2014 INFINITI Q50

340 Service Alerts for 2014 INFINITI Q50