2014 HONDA Crosstour Recalls, Complaints and Investigations

These recalls apply to the make, model, and year of your car – and should be fixed as soon as possible.

3 Recalls for 2014 HONDA Crosstour

Recall Date	Component	Summary
2019-05-16	AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE	Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement. Remedy: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda’s numbers for this recall are M4O, P4R, T4Q, and W4P.
2019-06-27	AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE	Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling. Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda’s numbers for this recall are F5F and Q5E.
2018-09-27	AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE	Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling. Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda’s numbers for this recall are M2J and S2K.

Recall Date

Component

Summary

2019-05-16

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.

Remedy:

Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda’s numbers for this recall are M4O, P4R, T4Q, and W4P.

2019-06-27

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles.

The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Remedy:

Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda’s numbers for this recall are F5F and Q5E.

2018-09-27

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands.

Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia.

Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming.

These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.

Remedy:

Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda’s numbers for this recall are M2J and S2K.

These are complaints about vehicles like yours and some can only be found here. Do they sound familiar?

0 Complaints sent to the Center for Auto Safety for 2014 HONDA Crosstour

skip to NHTSA complaints

Date			Component

22 Complaints submitted to NHTSA for 2014 HONDA Crosstour

skip to CAS complaints

Date			Component
2021-02-23			STEERING ODI Number: 11397506
2017-06-15			ELECTRICAL SYSTEM ODI Number: 10995329
2020-12-22			WHEELS ODI Number: 11384595
2016-12-15			ELECTRICAL SYSTEM ODI Number: 10935428
2020-10-14			ELECTRICAL SYSTEM ODI Number: 11364268
2020-05-19			ELECTRICAL SYSTEM ODI Number: 11325141
2020-01-28			VEHICLE SPEED CONTROL ODI Number: 11302461
2019-11-21			POWER TRAIN \| UNKNOWN OR OTHER ODI Number: 11281503
2019-07-23			POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER ODI Number: 11234106
2019-05-20			VISIBILITY:SUN/MOON ROOF ASSEMBLY ODI Number: 11208660
2019-04-29			ELECTRICAL SYSTEM \| ENGINE ODI Number: 11204549
2019-04-24			ELECTRICAL SYSTEM \| ENGINE ODI Number: 11203397
2018-12-07			AIR BAGS ODI Number: 11156925
2018-09-04			VEHICLE SPEED CONTROL ODI Number: 11124230
2018-04-04			WHEELS ODI Number: 11083191
2018-03-22			ELECTRICAL SYSTEM ODI Number: 11080930
2018-07-05			ELECTRICAL SYSTEM ODI Number: 11109610
2017-12-07			ENGINE ODI Number: 11053317
2016-07-13			FORWARD COLLISION AVOIDANCE \| VISIBILITY/WIPER ODI Number: 10884580
2015-10-03			EXTERIOR LIGHTING \| SEATS \| VISIBILITY/WIPER ODI Number: 10779483
2014-12-17			STEERING ODI Number: 10664820
2014-06-26			ELECTRONIC STABILITY CONTROL \| ENGINE \| POWER TRAIN ODI Number: 10606087

Is the government investigating the safety of your vehicle? Find out here.

0 Investigations for 2014 HONDA Crosstour

Date Opened	Date Closed	Component

Manufacturers tell dealers about repairs for on your car. But they won’t tell you – unless you know to ask. Knowledge is power.

31 Service Alerts for 2014 HONDA Crosstour

Date	Description
2018-05-19	350000 EQUIPMENT Service bulletin – A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-19	350000 EQUIPMENT Service bulletin – A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-13	060000 ENGINE AND ENGINE COOLING Engine Rattles at Cold Start-Up Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2021-01-23	357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER Service Bulletin – There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2020-03-10	140000 AIR BAGS Service Bulletin – This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-13	141320 AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE Warranty Extension: Customer Support Program For Front Passenger’s Airbag Inflator for 2010-12 Accord and Other Listed Years and Models (Expires September 30, 2028) Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-24	160000 STRUCTURE Dealer Message – American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2015 Crosstours with a customer complaint of paint peel (NH603P White Diamond Pearl). To fully understand the cause of this condition, AHM would like to ins Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-08-21	010000 STEERING Owner Notification Letter – The vehicle’s steering may feel heavier than normal – or is hard to turn – particularly when the vehicle is not moving because of an electric power steering (EPS) control unit failure. If this happens, either the Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-16	010000 STEERING ServiceNews Article – When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don’t , the VSA indicator may come on along with one or more VSA DTCs. And when you run Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-11	020000 SUSPENSION This SKU is a Front Upper Ball Joint. The customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. The outer diameter being too small would prevent the part f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-06-19	160000 STRUCTURE Dealer Message – American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2015 Crosstours with a customer complaint of paint peel (NH603P White Diamond Pearl). To fully understand the cause of this condition, AHM would like to ins Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-05-31	160000 STRUCTURE Engineering Request for Investigation – American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2015 Crosstours with a customer complaint of paint peel (NH603P White Diamond Pearl). To fully understand the cause of this condition Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-11	010000 STEERING Dealer Message – Today, July 11, 2019, Honda is announcing a warranty extension for certain 2013-14 Crosstour vehicles to address a concern with the electric power steering (EPS) system. Under certain conditions, affected vehicles may exper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-11	110000 ELECTRICAL SYSTEM Dealer Message – Today, July 11, 2019, Honda is announcing a warranty extension for certain 2013-14 Crosstour vehicles to address a concern with the electric power steering (EPS) system. Under certain conditions, affected vehicles may exper Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-07-11	010000 STEERING Service Bulletin – American Honda is extending the warranty on the EPS (electric power steering) control unit to 15 years from the original date of purchase with unlimited miles. This warranty covers vehicles where the steering feels heavie Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2019-01-18	140000 AIR BAGS Service bulletin – This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement f Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-19	100000 POWER TRAIN Service bulletin – A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-05-19	100000 POWER TRAIN Service bulletin – A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the to Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-12	350000 EQUIPMENT Servicenews article – If the On Demand Multi-Use Display? (ODMD) isn’t responding to touch or is freezing up, the reason could be there’s debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-12	350000 EQUIPMENT Servicenews article – If the On Demand Multi-Use Display? (ODMD) isn’t responding to touch or is freezing up, the reason could be there’s debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-07-12	356000 EQUIPMENT ADAPTIVE/MOBILITY Servicenews article – If the On Demand Multi-Use Display? (ODMD) isn’t responding to touch or is freezing up, the reason could be there’s debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen c Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-14	103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER Dealer message – Every Service Bulletin requires you to take an HDS snap shot and use the job aid or Tech2Tech to confirm the judder/shudder is coming from the torque converter. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2018-02-13	110000 ELECTRICAL SYSTEM Tech line summary article – If the On Demand Multi-Use Display? (ODMD) isn?t responding to touch or is freezing up, the reason could be there?s debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the sc Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2014-12-17	199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Service bulletin – For any TPMS-related warranty repairs, all recorded DTCs must now be entered into the warranty claim. Make sure your repair order includes those DTCs. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2017-08-11	103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER Service bulletin – The starter grinds or spins at startup. The clearance between the starter motor gear and the torque converter ring gear is not optimal. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-05-29	060000 ENGINE (PWS) DEALER MESSAGE – AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2013-2015 ACCORDS & CROSSTOURS WITH THE CUSTOMER REPORTING A NO START OR GRINDING NOISE WHEN TRYING TO START. TO FULLY UNDERSTAND THE CAUSE OF THIS OCCURRENCE, AHM WOULD LIKE T Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-08-03	103000 POWER TRAIN:AUTOMATIC TRANSMISSION SERVICE BULLETIN – A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE TOR Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2016-02-05	113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY SERVICE BULLETIN – THE STARTER GRINDS AT STARTUP DUE TO INADEQUATE CLEARANCE BETWEEN THE STARTER MOTOR GEAR AND THE TORQUE CONVERTER RING GEAR. Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-17	060000 ENGINE (PWS) ENGINEERING REQUEST – AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2013-2015 ACCORD V6S & CROSSTOUR V6S WITH A CUSTOMER COMPLAINT OF ENGINE NOT STARTING OR GRINDING NOISE AT ENGINE START. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AH Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-07-13	060000 ENGINE (PWS) DEALER MESSAGE – AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2013-2015 ACCORD V6S & CROSSTOUR V6S WITH A CUSTOMER COMPLAINT OF ENGINE NOT STARTING OR GRINDING NOISE AT ENGINE START. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOU Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")
2015-11-05	060000 ENGINE (PWS) DEALER MESSAGE – AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2013-2014 ACCORD V6S & CROSSTOUR V6S WITH A CUSTOMER COMPLAINT OF ENGINE NOT STARTING OR GRINDING NOISE AT ENGINE START. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOU Click to view a copy of the full alert on NHTSA's website (select "Manufacturer Communication")

2014 HONDA Crosstour

3 Recalls for 2014 HONDA Crosstour

0 Complaints sent to the Center for Auto Safety for 2014 HONDA Crosstour

22 Complaints submitted to NHTSA for 2014 HONDA Crosstour

0 Investigations for 2014 HONDA Crosstour

31 Service Alerts for 2014 HONDA Crosstour